Coeur d'Alene Honda

4.8
Overall Rating

Customer Service: 4.8 Buying Process: 4.8 Quality Of Repair: 4.8 Overall Facilities: 4.9 Quality Of Work: 4.8 Friendliness: 4.8 Pricing: 4.6 Overall Experience: 4.7


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Great buying experience!

5
Happy on 10/16/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This was the second time dealing with CDA Honda and I would recommend them to anyone looking for a car.


Great!

5
Spences on 09/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had an excellent experience in finding the perfect car. Can't thank every one there enough. Especially our salesman Terry for going above and beyond. Shelly, Bert, and Chelsea


Knowledgeable and pleasant!

4.5
Honda Enthusiast on 09/08/2016

Customer Service: 5.0 Buying Process: 4.0

Until we worked recently with Nick Angle at Coeur d'Alene Honda and bought a new Fit EX-L that we're very pleased with, I'd never been inspired to write a review about a car-buying experience. But Nick is a wonderful mix of knowledgeable and pleasant with a low-key rather than overly-amped energy. It's cliche in these reviews to state that you experienced "no pressure." I'll just say that Nick's patience in answering our every question left us convinced that he genuinely wanted us to find the right vehicle. Instead of trying to hasten our decision, which likely would have eroded our confidence and driven us away, he answered everything we needed to learn. Some of Nick's graceful listening skills added to the finance department would add yet more polish to this impressive dealership.


CDA Honda is a good one to stay away from

2.4
ChrisO on 08/27/2016

Customer Service: 2.0 Quality Of Work: 2.0 Friendliness: 3.0 Pricing: 3.0 Overall Experience: 2.0

I bought a used car that was supposed to have gone through an extensive inspection by their shop. They should have picked up on the leaking radiator that I immediately had to replace at my expense. They also underestimated the licensing cost for Washington State so it cost me another $100 out of pocket on that one. My emails to their sales manager went unanswered but I did get a reply back from one of my contacts from the initial salesman. I won't buy another car from them after paying their full asking price and being met with these surprises soon after the purchase.


didnt listen to anything i had to say

1
summitt and plummett on 06/24/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

My experience was great at first then deteriorated from there out. I had a couple of requests that were not unreasonable and they were ignored. He actually professed how honest he was and then totally lied to me that he could no longer get Honda hats. All I wanted was a $10 Honda hat. I am in sales also and every purchase made with me they receive a free hat with our logo. I explained that to Terry that I would like to receive the same thing. Once the deal was done he no interest in holding up that end of the bargain. Its not the hat its the principal. When you say you are going to do something you do it.


New Car Lease

4
wayne on 06/23/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 3.0 Overall Experience: 5.0

I gave this rating because Terry Koenig was very open helpful and honest in working with me. He provided me with options. Because of his work with me I would return to this dealership. He made the process pretty easy.


Easy, low pressure, honest,

5
Cherri Hanson on 06/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was the first time we have bought a vehicle from cda honda! We had a very professional, honest, low pressure experience. The sales team wanted what was best for our family and helped us get a vehicle that was our price range. They gave us a lot of options to consider. Each sales member was friendly and down to earth! Not pushy or high pressure, which I loved. I will continue to buy my cars through cda honda!


New Car

5
Ginny on 06/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Vincent Anabel was very helpful and a joy to work with. He explained everything so it could be understood and answered all our questions. We left with a new car and a great experience.


I walked into Cda thanks to Landon, Mike, my very own 16 civ

5
arno1964 on 06/06/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It was the best day ever. In 3 hours I was driving my new honda. Great overview of my car with LoganWhen you walk thru the door at Cda Honda you have reached your Honda destination. # Its a Red carpet experience. Your# 1 in this town. Thank you Mike, Logan, Lacey, Ken and Rita.


Logan Koenig

4.8
timkan on 06/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Logan is one of the best salespersons I have met,his professional attitude and willing to go over details was outstanding. He is one who has a great future in sales.hope I can byu another Honda from him some day.


Very good Buying experience!

5
Jeromy Brown on 05/20/2016

Customer Service: 5.0 Buying Process: 5.0

I love the way they were able to negotiate a price within the rangeI hoped to pay for a vehicle. Though my credit history was not the best they were able to get a very good interest APR. I had a good experience and really appreciate "Caleb" our sales guy. Thank you CDA Honda


Honda Pilot - sales person

5
Tank 1234 on 05/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Chezaray was a pleasure to work with. She was patient in answering all our questions, and was very knowledgeable about our Honda Pilot Purchase. I would highly recommend her.


*Buy A Honda & Ask For Logan To Sell It To You*

5
PatriciaM on 05/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We purchased a 2016 Honda Accord Sport, and love it!We appreciated that our Salesman Logan, was a bit more laid back. We didn't feel like "shark bait" ; ) Logan was knowledgeable, patient, gave common sense advice, and listened to our desire for more leg room & comfort. Plus they just kept throwing more money at us for our trade-in Honda.A big Thanks to Lacy Garcia for smoothing out a small bump in the road. Yes...you made us happy!Thanks CDA Honda!


Awesome Service From Chezaray

5
srmills on 05/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone is so friendly and helpful, andChezaray is awesome! I'm glad she was there to help me choose my choose my car. It was a quick and painless experience. Thank you!!


Wonderful Car buying experience!!

5
Robobem on 05/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife and I recently purchased a 2016 Honda Pilot from CDA Honda. Our Sales person, Mike Shewfelt was outstanding. He was prepared for the sale; he was well informed about the product and extremely efficient in coordinating all the details of sale. This was by far the most pleasant experience we have ever had in purchasing a car. Thank you Mike!!!! A special thank you to Lacy Curtis, her exceptional speed and efficiency was appreciated. The financing package was perfect for our budget.


Best salesman... Amazing!

5
Luzwinda on 05/03/2016

Customer Service: 5.0 Overall Experience: 5.0

Vince is very nice guy, polite, patient and charming...lol.. Very professional in answering our crazy questions that is not connected with the dealership. Vince you are the best experience we have received from a dealership, keep up the good work!


They keep me coming back

4.8
jgkelly on 05/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Honda is super to work with, detailed but and efficient. I have leased vehicles from Mike Shewfelt twice and he is extremely helpful in describing any new bells and whistles.


Mike is the greatest

4.8
Alexis11 on 04/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Mike is great every time I work with him. I have never had any issues with his work. I would go with him every time.


GREAT experience!!

5
Tonkovich, J&J on 04/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Logan, was exceptional. He was knowledgeable, helpful, patient and friendly. It was raining the day we came and he ran out the door with an umbrella. We felt completely comfortable and "at home." This was the BEST experience we have EVER received from a dealership and that is because of Logan. We would rate him higher than 5 stars. THANK YOU, Logan!!!


Chezaray friendly and professional

5
Michael McKee on 04/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Chezaray Maxwell did an outstanding job helping me with my new CR-V. I was very impressed with her professionalism and attention to detail. I highly recommend her to future customers.


Terry Rocks!!!!!!

5
CRV2016 on 04/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We went in to LOOK at the Honda CRVs and Terry Koenig helped us. His unbelievable knowledge of the CRV was amazing. He took time to explain just how incredible the CRV was and answered all of our questions.On Sunday April 10,2016 he took us for a test drive, we had no intention of purchasing on that day,but.... after spending several hours of talking with Terry and test driving the CRV,we ended up purchasing and loving our new CRV. THE ENTIRE TEAM IS AMAZING!!!We never felt pressured in any way and will definitely be telling all of our family and friends considering a new vehicle purchase to go to Honda of CDL and Terry Koenig for a great sales experience.Thanks again Terry you are the BEST!!!!Gary & Karen Mickelson


Beautiful showroom and great selection of Autos.

5
jayscott on 04/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

4-5-16 Austin Sheldon was very helpful and Lacy was great to deal with. This is my 2nd purchase of a CRV from Coeur d Alene Honda and I am pleased with the way it was handled. Best Wishes, Frank Burk


My experience at Honda Coeur d 'Alene

5
Gail on 04/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Just want to say the sales lady that helped me was great. Her name is Chezaray Maxwell at Coeur d Alene Honda . She spent a lot of time going over everything I wanted to know or needed to know. I'm happy with my decision that I went to that dealer and that Chezaray was my sales associate. Would recommend going there.


my experience CDA Honda

5
kfaler on 04/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We bought a new Honda, with the help of Austin Sheldon. He was very helpful and showed us the Honda we were interested in. No Hassle, very friendly.


Excellent experience

5
Amrimel on 04/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have never felt so comfortable In a dealership like I did at CDA Honda! Chezaray was great from the time we met her walking to greet us in the parking lot to the follow up phone call to see how we like the car. I've never purchased a car alone, I've always felt intimidated and can't do the back and forth kinda game but at CDA Honda I didn't have to go threw any of that!


Excellent experience in purchasing 2016 CRV

5
ljolson22 on 04/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Chez was knowledgeable, friendly, professional and focused on making sure I had all the information needed to make a good decision. She was genuinely interested in providing exceptional customer service and knew her product well. I left with a new car! Thanks Chez


Brand New Car

5
LeviPage on 04/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very happy with the help provided in getting detailed information about various vehicles in order for me to make a great decision to purchase a new Honda HR-V.Took the time to let us test drive a few vehicles, and fit us into what was perfect for our needs.


Easy purchase

5
radams0509 on 04/04/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My parents have purchased several cars in the past from them and have all ways had good customer service. My experience with them this weekend was amazing. No pressure selling unlike another dealership we were at earlier.


Love my new car!

5
B on 04/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Car #3 from cda Honda and love it! Terry Koenig was fantastic and helped explain every detail! Lacy Garcia made the financing process quick and easy!


Purchase of 2014 Honda

5
chad haverkamp on 04/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had a great experience working with Chez. She was very responsive to my email request about the vehicle. When we got to the dealership she had the car ready for us to test drive, along with another similar one that she thought might be a good fit too. We will definitely refer friends and family her way!


Second go-around

5
NavCat on 04/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

25 words are not enough to express the professional, excellent,attention we received from Terry Koenig and the sales crew at the dealership. Thank you.


Dog Gone Friendly!

5
Jim Tucker on 04/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Logan and Terry were very helpful in selecting the right car for "The Mrs.", Dexter and I.They made our buying experience "dog friendly". We fell in love with the Crosstour, but were concerned our yellow lab, Dexter would not have enough room with the seats up. Logan did some measuring and suggested I bring Dexter down for a test drive. I did and Terry greeted Dexter and me with smile and helpful attitude!


Honda Helper

5
New Honda Buy on 04/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Terry was very helpful in all aspects of our recent new car purchase. He took extra time to go over the features of our new Honda. He is a very friendly, knowledgeable and non-pressure salesman that we would recommend.


Great experience!

5
Charli568 on 04/01/2016

Customer Service: 5.0 Friendliness: 5.0 Overall Experience: 5.0

I worked with Vincent Anabel and he was so helpful! This is the 2nd vehicle I have gotten from CDA Honda and both times everybody was very friendly. The team there also doesn't seem to have the stereotypical "pushy salesman" type of attitude.


nice guy

5
Thanks! on 03/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I were very happy with Terry - he was honest and easy to deal with. He did not pressure us and was really able to work with us. We would highly recommend this salesperson. He was the most down to earth salesperson we have ever dealt with (and we've had a lot over the years!) Thanks Terry!


Purchase

5
crvjudy3 on 03/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We came knowing exactly the car we wanted~2016 CRV. We have a history with Honda cars & That model for over 17 years and would not change. We also have a history with Honda dealers in California. Although our experiences have all been good, we must say, NONE have been as Personal, Expedient, Efficient, Comprehensive, and overall as uplifting as ours with CDA Honda. Every single staff member we were introduced to was professional and extremely friendly. They all bent over backwards to meet our EVERY need. We have NEVER encountered this level of concern with ANY other dealer in our many, many decades of car shopping. To our Sales Associate, Chezaray Maxwell, however, we must give the Ultimate credit! She set the wheels in motion for our exemplary experience, from beginning to end~on her DAY OFF btw. CDA Honda customers now for life!


Phenomenal Dealer Experience

5
Will Nichols on 03/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Logan Koenig was my salesperson and he displayed the utmost professionalism, was not pushy, and made the buying Experience one to remember for years to come. I'm not usually the dealership type, but thankfully Logan changed my mind. I will definitely return to CDA honda in the future.


Great store and great people

5
Chappy on 03/19/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife and I found the sales and service staff at Coeur d'Alene Honda to be knowledgealbe and professional. We were leaning toward the purchase of a Rav 4 until we drove the CRV. What a great car! Terry and Joe were an awesome team and between them we found the deal that made sense to us. Well done!Thanks,C Durand


Pleasant experience buying car

5
Aarhusm on 03/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Chezaray was a breath of fresh air! She listened to what we were looking for in a vehicle, and was able to guide us to the vehicle that would meet our needs. She knew the information about the vehicle and was able to show us reports and safety features about the Honda Odyssey. She didn't pressure us into buying something else or add more to car. Her gently kindness towards our granddaughter was so appreciated! Emily absolutely loved her. Joe in financing did an awesome with all paper work and explaning the warranty packages.


Great Experience

5
HGoutpour on 03/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I've always liked CDA as a city and they made coming from west of Spokane enjoyable and worth the trip. Thanks for a smooth and stress free transaction.


Excellent Service

5
Carolynhhr on 03/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Austin Sheldon did a great job showing us what we wanted. Great salesman got us the price we wanted. We were in an out with no trouble. Great car.


Great dealership and sales people!

5
Ghortonhome on 03/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Austin Sheldon was amazing! And Joe in financing customized the warranty and extras package to fit our needs. This is the third vehicle purchased from CDA Honda for us and we are extremely happy! The Maintenance dept is the great as well.


Amazing

5
Sherry Marie Sayre on 03/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great salesman. No high pressure, listened to what I wanted, extremely patient, and open to negotiation.The best experience I have had buying a car and I've had many. Vincent was an absolute doll even friendly with my dogs.


Terrible customer service and problem solving,

1.8
dshields47 on 03/06/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 5.0 Pricing: 1.0 Overall Experience: 1.0

We brought in our Odyssey that they had told us was fixed six months ago with an alignment change that they didn't charge us because they recognized it was their fault. When we brought it back six months later with the alignment so bad that it was causing baldness on our tires, they just turned it around on us and said we must have hit a pothole or something. There was never an effort to offer a deal, take care of tires etc. Definitely not a place I will ever go again and not recommend anyone to do so either. The one thing I can say is they were polite when talking to us.


excellent service

5
Ron on 02/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Always friendly They answer all questions. I have ordered specialty items quickly. I Have never had too wait long . They provide shuttle which is quick


Positive

5
Hayden Driver on 02/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Terry Koenig was a great no pressure salesman. He listened to what I was looking for and didn't try and sell me on anything else.


Logan Koenig

5
donna on 02/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I would like to congratulate Logan Koenig on his No-pressure way of making his sale. I have been looking to buy a car for quite awhile, but had not made a choice. Logan made me feel relaxed and explain all the features of the crv thoroughly. It was like buying a car from a trusted friend.Sincerely, Donna Kimberling


Exceptional used car purchasing experience!

5
Catherine Parker on 02/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had been stalking a used vehicle on the lot for a while and was hesitant to call or email about it because I was not sure it was what I needed and did not want to experience a high pressure sales pitch. When I saw it online and not in the lot one day, I called and spoke with Jeremy Reilly about it. He invited me to come in and I steeled myself for the experience, even having an appointment shortly after so I had a reason to leave. I arrived and was pleasantly surprised by Jeremy's genuine willingness to help me. When I told him that I did not think the vehicle was best for me and told him exactly what I wanted, he responded candidly, telling me that he really did not have a vehicle to match what I wanted at the price range I wanted to pay other than the one I had considered and decided not to look at. I asked to go ahead and look at the car. I was amazed that it had every feature I wanted. My concern about it being a two door went away when I realized it had nice substantial interior handles and the larger doors were not too heavy to operate easily as I had had shoulder surgery. I told him what I wanted for my trade in and the price I wanted to pay. He very quickly came back with a higher figure than I had asked for on my trade in, bringing the car I wanted into my price range. The whole process took place quickly allowing me to get to my next appointment and I felt great about the experience. Jeremy scheduled to meet with me again to acquaint me with all of the options on my car and made himself available for anything more that I needed. I would definitely not hesitate to work with Jeremy again or to steer others to him for a vehicle purchase.Catherine Parker


High pressure sales

1
MentalStrain on 02/12/2016

Overall Experience: 1.0

Extremely disappointed with our dealing from the sales department. Requested an online quote, proceeded with negotiations. We felt the salesman was using guilt and high pressure sales to get us in the door. After our bad experience with Vincent, we still decided to keep our money local and request a different sales person. Logan was very polite and respectful. We were then told CDA Honda would not do any business with us, due to us requesting someone different.


Fantastic experience

5
ben_b55 on 02/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Chezaray was very helpful and knowlegable, especially when it came to explaining the Honda lease agreements and the options available with the Civic. Would happily send friends and family her way to get a new vehicle.


David Clark-no pressure-excellent salesman

4.8
hondadriver1 on 02/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

David was very helpful in every way and I never felt pressured to buy. I always leave whenever there is pressure from a salesman. I ended up buying a new CRV even though I hadn't planned to buy that day. I would recommend David Clark to any of my family or friends and Cda Honda as well. I have bought all of my cars from Cda Honda in the last 23 years. It was my best buy ever and I am over 60 years old.


Excellent experience and customer service

5
nikostrang on 01/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We recently bought a Pilot from Coeur D'Alene Honda. We had absolutely great experience working with Terry Koenig. He is very professional and puts zero pressure on his customers. We highly recommend Terry and Coeur D'Alene Honda.


Great Experience at CDA Honda!

5
marihe on 01/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We recently purchased a 2016 Honda Pilot at CDA Honda. It was a great experience! Terry Koenig was helpful, and informative throughout the process. We truly appreciated his no-pressure approach to car sales! We would definitely buy a car in the future from Terry and his great team!


Terry was fabulous, would love to worm with him again!

4.8
Adderson2016 on 01/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

This dealership knows how to treat their customers. There was not one point where I felt like I was being "sold". They were friendly and organized, our salesman worked hard to find the "car for us". I throughly enjoyed our visit and we left with a great car to fit our family and a relationship that I believe will last. We plan to use this dealership for the rest of the cars we buy.


Great experience at CDA Honda

5
Richard Ward on 12/22/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We Just purchased a new Honda CRV, this is our second purchased from CDA Honda and as before we had a very pleasant experience. Jeremy Reilly was a very knowledgeable and personable Sales Associate as was Lacey Curtis handling the financial transaction! This company makes it extremely easy to purchase an automobile, no pressure and very fair pricing and trade-in values. A pleasure to do business with. I highly recommend them to anyone.


ChezaRay Maxwell, NO nonsense!

5
Lolo JO on 12/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

What an experience dealing with ChezaRay Maxwell! Left me wondering, why can't everything be as friendly and easy as this? Cannot wait to stop by CdA Honda again, thanks for the great treatment ChezaRay Maxwell! !


The most pleasant car buying experience I have ever had!!!!

5
New car4 me on 12/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Thanks to David Clark for the most pleasant car buying experience ever! My wife and I recently bought a car from David at CDA Honda.we got a great deal on the car we purchased and a great price for our trade in ! We got through the finanancing faster than any other dealership I have been to ! It was amazing!! Everyone at CDA Honda was very friendly! There customer service is the best!!!


Chezaray Maxwell-best salesperson ever!

5
New Honda Owner on 12/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just purchased a 2015 Honda CRV. Chezaray was the most courteous, well-informed, helpful salesperson I could have asked for. She took her time and explained all the cars' features, compared the various models and took me on two test drives so I could pick the car that was just right for me.Thanks Chezaray for the wonderful buying experience!


Mike Shewfelt - Excellent Sales Person

5
v10jmj on 11/20/2015

Customer Service: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Leased a Honda Crosstour site unseen thru Mike over the phone. He made the transaction very smooth and was knowledgeable about the car. We were in and out of the dealership in about 2 hours which is pretty good. Everyone very friendly and professional.


Coeur d'Alene Honda Review

4.8
Irisbdbuch. on 11/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Everyone is very polite and informative. Vincent Anabel, salesman was very helpful as to explaining all the new electronics . He is a very nice young man. I have been a General Moters family forever, so needed lots of explanation. Son in law & daughter own only Hondas. That's where I learned of Hondas and your good service.


no pressure friendly people

3.8
tuna on 11/12/2015

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 3.0 Overall Experience: 4.0

very friendly and courteous service,everyone was eager to please us. Vincent was very polite and professional in his dealing with us.love the zippy little coupe,now if Honda would build a real pickup,


Logan Koenig Saved the Day!

3.4
Daryl1960 on 11/12/2015

Customer Service: 3.0 Quality Of Work: 4.0 Friendliness: 2.0 Pricing: 3.0 Overall Experience: 5.0

I was lucky enough to have had Logan Koenig as my car salesman who was there for me during every step of the ordering and subsequent purchase of my new HRV. He was very informative and had an outstanding grasp of the vehicle specifications and matters relating to the financing negotiations His super nice and fun personality made the transaction very pleasant. I will be a loyal customer to him when the time for a vehicle search rolls around again.


Great experience at CDA Honda!

5
lisanne334 on 11/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Every single person at CDA Honda was friendly and accommodating for your purchase of a new Pilot. From walking into the door and meeting Chez and telling her what we were looking for, to the break down of the car by Terry everyone was so nice and helpful. Joe who did all the financial fun with us was super personable and made the stress of buying a brand new car a breeze! Overall all, we had a great experience and will be back the next time we need to trade in our car!


Great experience at CdA Honda

5
steve on 11/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I'd rather have a double root canal than have to purchase a car, but Terry Koenig at CdA Honda made the experience of buying a car simply wonderful, from start to finish. He was quick on the email replies, always friendly, never ever pushy, helpful, encouraging, and knowledgeable. When my wife and I finally met Terry and began to work a deal for our car, he was a pleasure to be with, warm, friendly, and humorous. My wife and I are very impressed with CdA Honda, and will very likely buy our second car from them early next year. A super experience .. and yes, I got a great car at a great deal.


New car purchase

5
Patmarla on 11/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Third Honda purchased and was very easy. Logan was great in handling the purchase. And will continue to recommend them for all of our family's vehicle needs. Thanks again Logan


Quick & painless process!

5
dgsquared on 11/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We needed a car and knew what we want. Pulled into the CDA Honda dealership and Terry Koenig helped us out. He was thorough and professional in the service he provided to us. We are very happy with our purchase, as well as the swift and painless purchase process. Thanks so much to Terry and the crew! We happily recommend you to anybody in the market for a new vehicle!


Easiest car purchase we've ever made!

5
walters4 on 11/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Stopped in real quick- had been in the haggling process with another dealter in town and thought we would check out the Honda Pilot! David Clark and the team at Honda blew us away with how quick they got our deal done. They gave us what we wanted for our trade and had us out the door in a little over an hour. We will absolutely go back to CDA Honda for our next purchase!


'16 Pilot

5
J. Meigs on 11/02/2015

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had to order my Pilot to get the color I wanted...well worth the wait! Easy, no hassle purchase. Kudos to Terry and everyone at Coeur d'Alene Honda!


Easy, no-pressure purchase

5
Carolcrv on 10/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our best friends purchased their 2015 Honda car from David Clark and recommended him to me. I had planned to shop "one more time" before purchasing a car but David made me such a great deal I didn't need to shop any further. David even left the room and gave me time to talk and "think" about the deal. No pressure at all!I traded in a truck and the trade-in was excellent, leaving me small balance to pay. I made the purchase that day, cleaned out the truck and was ready to go in a short time frame. Thankful to my friends for telling me about David Clark.Then to my surprise, my friends received $100 for referring us!We get our first oil change free and there have been several communications in the 8 months we have had our 2015 CR-V. The dealership stays in touch and takes good care of their customers after the purchase. I would recommend to anyone thinking about a new or used car.


Salesman David Clark

5
Tom Johnson on 10/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Just a note to say thanks to the dealership and to David Clark. It was a pleasure doing business with him. I came to the dealership to have our 2007 Honda Civic serviced, and ended up driving home a 2015 Civic EX later that day. David was courteous, friendly, not pushy, knowledgeable about the product, gave me time to drive the car, even take one home to show my wife, made me a great offer on our 07 and the new one. Deal done. Been coming to CDA Honda for quite a few years, almost 20 I think, purchased two new cars, and had all 3 serviced there. Job well done.


Best Service Ever

4.8
Lschaller on 10/26/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I had the best experience ever at CDA Honda my salesperson Chezaray listened to my needs was not pushy and was very patient when I had 2 selected cars and she helped me make the best choice for my needs. I was so pleased that I already recomended CDA Honda to 2 coworkers already..


New car!!!!

4.6
Dougtina on 10/25/2015

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We had a no pressure experience from CDA Honda. The sales person Chezaray was in the beginning of her learning but did very well. She has continued to exceed my expectations.


Very pleasant experience

5
99molly99 on 10/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We found exactly what we wanted at Coeur d'Alene Honda. We had 2 trade in vehicles, and feel that we were given very fair amounts for both of them. Our sales team was extremely cooperative and we all ended the transacted with smiles on our faces.


Great dealership, great sales team.

5
AnneK on 10/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jerry Kerr and Terry Koenig were courteous and a pleasure to work with. My family had a great experience at Coeur d'Alene Honda. Thank you!-Anne Knoll


Everything good

5
Howie995 on 10/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Terry Koenig and everyone else I dealt with was courteous and efficient. Work was done quickly and well. All places I went to at the dealership were quite clean.


purchase 2015 Honda CRV Touring

5
dobenchain on 10/07/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Clear explanation of features of CRV. No pressure. Good communication throughout purchasing process. Mike showed us the electronic features of the CRV and CD and manual.


Great Customer service

4.8
maribelmueller on 10/06/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Mike Shewfelt is very nice :) Very professional and just a great salesman. I definitely recommend this dealership to my friends and family. Thank you Coeur d' Alene Honda :) I really love my new #HONDACRV2015.


Salesman was great, but..

2
Honda Buyer on 09/30/2015

Overall Experience: 2.0

Finance manager was unprofessional and became a bit angry after we refused extended warranty. He yelled at the salesman which made us uncomfortable.Too bad, because our salesman Terry Koenig was fantastic. Showed us how everything worked and appreciated that we purchasing a car fro him. Very professional. Would definitely buy from him again, but not this dealership.


No pressure

4.8
DaneGirl on 09/28/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Went in here to look at a new car just for the heck of it as I had a 2013 honda crv and was thinking about upgrading. Talked with Logan who was amazing!!! If you want a car salesman that is nice and no pressure at all he's your man, he spent a lot of time with us and not only that we were able to go home and think about it! Go back the next day with more questions and then they let us leave the lot again! It was wonderful I never felt like he was pushing for the sale!! I would go back to him anytime! I hate feeling pressured and hearing "What can I do to make this sale" he never said that and listened to us and what we could do and not do :) I'm counting on all my future encounters with CDA honda to be as helpful! Thank you Logan!! Your amazing!


Poor customer service

1.4
Yesiamawesome on 09/26/2015

Customer Service: 1.0 Quality Of Work: 3.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

Overpriced vehicle and improper tax calculation resulting in unanticipated $300 in order to get my plates. No return phone calls from service. No explanation of work done and had no idea how to use my auto start key.


great service

5
Karen heninger on 09/22/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Received great service from Terry Koenig while buying our new CRV Honda. Thanks for making everything go so smooth. Bought several car's from CDA Honda. Always been treated good. thanks


Love my new 2016 Pilot!

4.8
rangerick on 09/12/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 4.0 Pricing: 5.0 Overall Experience: 5.0

Good price, knowledgeable sales personnel, available demo, closer to home than the Spokane dealerships. Fairly efficient with the paperwork. Could have done a little better demonstrating how to get along with all the new stuff on the car. Had to figure out the radio settings, where the jack was stored, how to lower the third row of seats etc. for myself.


Logan Koenig displayed exemplary service throughout.

5
Honda HRV lady on 09/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just took possession of a new Honda HR-V. Logan Koenig worked tirelessly with me in order to assist in getting the exact model and trim line that I wanted. It was a special order from the factory for a brand new model and I was advised that it would take quite a bit of time to get this vehicle in for me. Logan was always courteous and responsive during the three months that it took to deliver my car from the factory. He was sincere, honest and willing to answer my numerous questions and concerns.I would highly Logan Koenig, a fine young man who works very hard to help his lucky customers.


best car buying experience

5
ossiemar on 09/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Terry Koenig made this experience the best, because of his knowledge of the cars he is selling and his considerate and congenial manner he presented the car and information about it. Also because he took the time to thoroughly go through the mechanics of how everything on the car works, answering all my questions about it.


Excellent Customer Service!

5
Laurie on 09/01/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Terry was extremely knowledgeable on every aspect of the Honda. He was excited and proud of the cars and all they have to offer. He was also proud to work for Cda Honda and praised what a great company they are. It was refreshing to work with someone so sincere and positive!


CdA Honda and Terry Koenig are tops.

5
DM Hope ID on 08/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We have had excellent service on our cars. Terry Koenig knew the products well and we really like our new CRV. Sales and service staff are all friendly and helpful,


Terryy Koenig has incredible product knowledge

5
stelal99 on 08/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

There was no hard sell here. Terry simply showed us the safety features of the CRV then went from there explaining the numerous other features of the vehicle and how to operate the car. There was absolutely no pressure to buy and even the negotiating process was stress free. We left feeling we had bought the best vehicle at the correct price. I am highly recommending CDA Honda and Terry Koenig.


Very good experience

5
"Hoppy" on 08/16/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We are enjoying our new CR-V and were able to work with Jeremy from our home over the phone. This made our trip to finalize the purchase so quick and easy. The service was great and not what we expected when buying a new car.


Terry koenig

4
Mar123 on 08/15/2015

Overall Experience: 4.0

Terry was super curteous, super friendly, and super helpful . When I buy my next car there he's my guy . Way to go TerryThanks ,Mario Carrier


Terry came through with the right car at a great price!

5
Peter B on 08/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

CDA Honda (local dealer) happened to have the car I was looking for with the exact specs (2015 Accord EX-L) and came so close on price to larger dealers 300 miles away that I had to pull the trigger. Terry was on point with communication, knowledge, and overall helpfulness. Love the new whip!


I got the car I wanted with the help of Terry!

5
Sharon on 08/07/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My new 2015 CRV is so nice! All the bells and whistles that I wanted!! This is the third car I've bought at CDA Honda, and Terry was one of the best salesmen I've worked with. He is very knowledgeable and very easy to talk to. It helps that he golfs too!! I serviced my 2009 CRV at CDA Honda the last six years and the service department was always very courteous also. I would recommend CDA Honda to everyone!!


Very responsive and workes hard for the customer!

5
J&J on 08/07/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The agent, Terry, bent over backwards to find the color and make that we wanted in the new 2016. Pilot Financing, worked out by Joe, was very proactive and he worked hard for us to obtain a great loan. The car arrived, haven been driven from Yakima to Coeur d'Alene by Terry, in beautiful condition and everything he told us about the car is absolutely spot on.We love the car and greatly appreciate the service we received at CDA Honda.


Vincent and the finance guy Joe, were incredible!

5
Kimberly Munn on 08/06/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone in this store was amazing that we had contact with. I got exactly the car that I wanted at the price that I wanted. I got an awesome trade in and Vincent made the experience as smooth an enjoyable as possible. The test drive was extremely helpful He laid out everything that this car can do! He helped me to hook my blue tooth up before I left and got this lady to stop touching my car once it was definitely going to be mine (LOL)! I would recommend this place to friends and family! Thanks for being awesome you guys! :)


login koenic

5
mayghen on 07/31/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Login was awesome. He was very patient with me to learn all the stuff I needed to learn. He is a great person. He kept me up to date on everthing


Always a good experience

5
mikerice on 07/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

If you want a fast and smooth transaction with a dealer you can trust call CDA Honda. Mike Shewfelt was great and love the dealer.


Rosa's new car!

5
Scott on 07/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just wanted to say how happy my wife and I are with our new Honda Accord Sport. Our salesman, Mike Shewfelt, made the whole process easy, and without the usual pressuring that the typical salesmen give. He was incredibly knowledgeable about every detail of the car, and gave us a great understanding of all the functions and features. We also had an 11 year old Honda Accord that we traded in, and they gave us a much better trade-in deal than I ever expected. I would definitely recommend Coeur d'Alene Honda to my friends, as well as our salesman, Mike Shewfelt.


Enjoyable Experience!

4.2
rh33 on 07/19/2015

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 5.0

Went to CDA Honda looking for a CRV. I was lucky enough to have Jeremy Reilly as my salesperson. He was very helpful and made the experience a very smooth one....so when I went back to look for. Honda Accord this time I was very pleased when it was Jeremy that came out to help. Jeremy did an excellent job in making it all possible for me. I am really impressed at how CDA Honda seems to care about their customers. Jeremy has called several times to ask how everything is and if there is anything at all he can do. Makes it nice to know people care. I would definitely recommend Jeremy to anyone I knew that was looking for a vehicle.Thank you Jeremy! Love my car!


Great experience!

5
Fun Grandma on 07/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Logan was very friendly and knowledgeable. He was helpful without any of the pressure we worry about in a car salesman. He even went above and beyond by helping me set up my Bluetooth. Kudos to Lacey for getting me through the paperwork quickly and without a hitch. I will go back to Coeur d'Alene Honda for my next car!


Purchase of 2015 Accord

4.8
suehoman on 07/08/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We've been Honda owners for many years; this our sixth purchase/lease from Cd'A Honda. We dealt with Logan Koenig, who was very professional, courteous, and bent over backward to help us. We really appreciate the time he gave us, and found him to be personable and knowledgeable. Sincerely, Tom and Sue Homan, Hayden


outsanding

5
MARDUKE on 07/08/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

WE WINTER IN AZ. ,BUT BEFORE WE LEFT WE WENT INTO THE HONDA DEALER AND MET TERRY WOOD. SHE TOOK US FOR A TEST DRIVE IN A 2015 HONDA IT HAD ALL T HE BELLS AND WHISTLES ON IT. WE REALLY LIKED IT. SO WHEN WE CAME BACK FROM AZ. WE WENT BACK TO SEE. HER. WE BOUGHT IT AND SHE WAS VERY GOOD AT TELLING US HOW ALL THE BELLS AND WHISTLES WORKED. WE THOUGHT WE WE KNEW ALL ABOUT IT BUT WE HAD TO GO BACK AND TERRY WAS VERY GOOD AT EXPLAINING EVERYTHING OVER AGING. WE HAD A 2007 HONDA FOR EIGHT YEARS AND LOVED IT ALSO. TERRY DID A GREAT JOB. THANK YOU TERRY. MARLENE AND DUANE OLSON.


Excellent Experience

4.8
Marlene and Duane on 06/24/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

We winter in Arizona, but before we left in January we went to the Honda in Coeur d' Alene. Terry Wood took us for a test drive in a 2015 CR-V. It had all the bells and whistles on it. We were driving a 2007 Honda CR-V. We loved it, but decided it was time for a new car. When we got back from Az Terry Wood called and said she had the perfect car for us. We went the next day and made a deal. Terry went through all the new gadgets on the car and spent a lot of time making sure we understood. Since there were so many new things for us to learn we had to call upon Terry again and she was more than helpful. Terry, thank you and we love our new car!


The beloved Acura TL

5
Big Mike on 06/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We were looking for a luxury Sedan and low and behold Coeur d Alene Honda just happened to have a 2012 Acura TL. Terry and Mike did make it a great buying experience. These guys are highly informative. Would definitely recommend CDA to anyone wanting an easy buying experience.


Purchased a new CR-V

5
swest8 on 06/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had a great experience at CDA Honda in May 2015. We stopped by looking for a mid-size SUV to replace my giant gas-guzzler. Mike Shewfelt helped us out and was very professional. He was very informative about the product and didn't try to talk us into anything we didn't want. I liked how laid back everyone was, yet they took their job seriously and it was easy to see they cared about us as customers. So far we have been very happy and will be back in the future.


A different experience in buying a new car

4.5
Don & Elaine on 06/11/2015

Customer Service: 4.0 Buying Process: 5.0

It was a low stress and low pressure experience in buying our 2015 Honda CRV from Robin Gross at Coeur d'Alene Honda. They met all of our needs at the right price.


Awesome experience

5
Gshute on 06/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I leased anew CRV from Coeur d Alene Honda and it was the best auto buying experience I have had. Terry Wood was great to work with. I've purchased many vehicles over the years and this was by far the best. The whole process was fast simple and stress free. All options were explained clearly. The dealership is very nice and clean. Lacy Garcia did a great job financing. I will definitely purchase here again.


my CRV

5
Daphne510 on 05/25/2015

Customer Service: 5.0 Quality Of Work: 5.0 Pricing: 5.0 Overall Experience: 5.0

My lease on my Scion was almost up and I didn't want another Scion. I had a Honda Accord before and loved it, so I stopped in at CDA Honda. Terry Wood was mt sales person. I had a great experience with her and ended up leasing my CRV, which I absolutely love!! This is the same dealership I bought my Accord from, and got the same excellent service from!


Great car buying experience

4.8
MattE on 05/20/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We were looking to buy either a CRV or a RAV4. Terry at CdA Honda was great to work with. She explained all of our options and made sure we were completely satisfied with our decision. Afterward, she followed up and answered any questions we had and continues to be a resource for us. We would recommend Terry to everyone.


New car hype

5
Eli on 05/07/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Had a great time getting into a new Honda. Everyone involved was very eager to do their part at the dealership. I'll definately go back without hesitation when it's time for a new ride.


They had just what we wanted. Twice!

5
Karen on 05/02/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

In July of 2014 and April of 2015 we went shopping for good used cars. After checking with 5 dealers last year and 3 dealers this year we settled on CDA Honda both times. They had exactly the type of used car we wanted- a 2008 Nissan Rogue last year and a 2014 Chrysler Town & Country this year. Both times Mike Shewfelt was our salesman and he, as well as the whole staff, made our experience quick, easy and painless. It was almost enjoyable. Not as enjoyable as, say, a hike in the beautiful north Idaho mountains, but enjoyable. Lots of dealers claim that buying a car from them is "hassle-free", but that had not been our experience, until now. Buying a car from CDA Honda truly is hassle-free.


A great car buying experience at CDL Honda

5
Rob on 04/23/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I would like to compliment mike shewfelt,Devin,Lacey,and the rest of the staff,that made the leasing of my new Pilot easy,pleasant,and stress free. I have bought and leased many vehicles in my life and this was one of the best experiences I have had. I would highly recommend this dealership and the Honda Pilot,this is my second lease,the first being a 2012 Crv,both transactions were smooth and painless. Sincerely,Rob


Lease of a CRV

4.2
cswttw on 04/03/2015

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

I just accepted a job making much less money (but a much more rewarding career) and needed to get out of a car payment so I was shopping around for a used CRV. I test drove a few and was trying to work a trade-in deal at Cd'A Honda but the numbers were not working for me. They suggested I consider a lease. I didn't know much about leases so I after receiving some information from Terry along with the numbers I went home did some research and came to the conclusion that it just made sense. My objective was to buy a used car and I was able to drive off of the lot with a brand new car and no payments for 36 months.I am still in shock! (Although I do miss my other vehicle).


Great car buying experience

4.7
Micki on 03/26/2015

Customer Service: 5.0 Pricing: 4.0 Overall Experience: 5.0

We drove to CDA Honda To look at cars because they had a good selection online. We knew what we wanted and Logan helped us put the deal together. He was very professional and didn't pressure us to buy anything. I would recommend Logan and CDA Honda to anyone looking to buy a car.


Good overall buying experience

5
Jenny B on 03/22/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We had been to several dealerships in the area when we entered Honda of CDA. Terry Wood was our sales person. We had a great experience. Never felt like anything was being pushed on us and great knowledge of the workings of the car. I bought a V6 Honda accord and absolutely love it. The buying experience was completely painless.


Great car! Great customer service!

4
Rebecca W on 03/22/2015

Customer Service: 4.0 Buying Process: 4.0 Overall Facilities: 4.0

This was a great buying experience. I appreciated Terri Wood's thorough and detail in showing me the CRV. Car buying can be stressful but Terri was wonderful to work with. I'm very happy with my new car and would recommend Honda and this dealership to my friends.


honda crv-ex

5
jbrush on 03/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was impressed with their passion and knowledge of their vehicles. The staff was friendly and response time was very prompt. I shopped around for about a month looking at local dealers, online websites and my local dealer gave me the best price. I would definately recommend shopping here first and saving yourself time.


Making Friends

5
jhall on 02/24/2015

Quality Of Work: 5.0 Pricing: 5.0 Overall Experience: 5.0

We recently bought a Pilot from CDA Honda. The experience was more like making friends than a car deal. Matt our salesman was so friendly and helpful. Devon the sale manager was honest and open. Lacy in finance went above and beyond. I am looking forward to doing Business with them in the future. Thank you guys for your integrity and service. - Janet


Caring dealership

5
Btrittin on 02/22/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Leased our 2015 CR-V from Terry Wood just recently and we treated like we mattered. Very understanding and conscious of our needs and concerns. We will be returning when it's time for our next one!


Matthew Frament went above and beyond!

5
Brian on 02/20/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We bought a used Prius from Coeur DAlene Honda in November of 2014. We live about 400 miles away from the dealership. I had been searching nationally for the right price, color, year, miles and options. The dealership was very competitively priced for the exact Prius we were looking for. We dealt with salesperson Matt Frament and purchased the car sight unseen. Matt was extremely helpful during the process. He answered all my questions with great detail about the condition of the vehicle and even uploaded a video to YouTube showcasing any imperfections in the paint so there wouldnt be any surprises upon delivery. The day after Thanksgiving Matt picked up my partner at the Spokane airport around 8AM and brought him to the dealership in Coeur DAlene. The paperwork was completed quickly and there were zero surprises with the vehicle. About 3.5 months later weve put 7,000 miles on the vehicle and are very happy with the purchase and experience. Id recommend Matt Framents services to friends and family.


Matt Frament went above and beyond!

5
brianwinchell on 02/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We bought a used Prius from Coeur DAlene Honda in November of 2014. We live about 400 miles away from the dealership. I had been searching nationally for the right price, color, year, miles and options. The dealership was very competitively priced for the exact Prius we were looking for. We dealt with salesperson Matt Frament and purchased the car sight unseen. Matt was extremely helpful during the process. He answered all my questions with great detail about the condition of the vehicle and even uploaded a video to YouTube showcasing any imperfections in the paint so there wouldnt be any surprises upon delivery. The day after Thanksgiving Matt picked up my partner at the Spokane airport around 8AM and brought him to the dealership in Coeur DAlene. The paperwork was completed quickly and there were zero surprises with the vehicle. About 3.5 months later weve put 7,000 miles on the vehicle and are very happy with the purchase and experience. Id recommend Matt Framents services to friends and family.


Terry did a great job

4.8
Blue Honda on 02/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I visited Terry the first of Dec. 2014 to possibly lease a Blue Honda Pilot. He worked with me all month getting the Honda into the dealership. The day I arrived everything was ready to go and it was a smooth transition. I love my Honda and I know CDA Honda will do a great job servicing it for the life of the lease. Growing up in Cda, Cda Honda was always a reputable dealer. Although I do not live in Cda now, I knew I would receive exceptional service from a small town dealership.


Love these guys

5
hottubs on 02/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Heater in my car went out on first day we had snow, perfect timing right ! Well 246 k miles on my 91 accord I thought it was time I looked at getting into a newer vehicle. Terry Koenig helped show me how to raise my credit score from a 536 10 months earlier to a 715. He also found the right car for me with nothing down. I walked away with a 2008 civic coupe for only $ 181 a month. Love it !!!


2015 Honda CRV purchase

5
Jen on 02/03/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I haven't bought a new car since 2001 and never look forward to the prospect but working with both Larry Koenig and Terry Koenig made my buying experience a breeze. They listened to me and answered my questions directly. Once the decision on the CRV was made, dealing with the financing was quick and fair (none of the endless "I'll talk to my manager"). Getting through the paperwork was efficient and I walked out just a while later a very happy customer. The follow up "lesson" with Larry on how to operate my CRV was very helpful! I love my new Honda. I would recommend CDA Honda and both Larry and Terry as sales associates to anyone looking for a new or used car.


Outstanding Dealership

5
Lenster on 01/29/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I purchased a 2015 Honda Accord Coupe V6 from Coeur d' Alene Honda on on 1/27/2015. Matt Frament, their internet Manager (my salesman) and the entire staff at CdA Honda are polite, friendly, and professional. They gave me a very fair price, and completed the paperwork in a very short time. Having worked for BMW and Audi in the past I know what a great dealer is, and CdA Honda is that kind of store. I highly recommend CdA Honda, and their staff. I will buy from them when I purchase another vehicle in the future.


Easy Shopping Experience

5
John W. on 01/15/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I called Coeur d Alene Honda to get there best price and Jeremy was very quick responding to me. They gave me a great deal right away and only had to spend a few minutes at the dealership picking up the car.


Very enjoyable sales experience!

5
New Happy Honda Owners on 01/14/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My wife and I recently purchased a new 2015 Honda CR-V and dealt with both Logan and Terry Koenig. They were both extremely knowledgable, professional, and courteous to us and made this a pleasurable experience. We are new to this area and appreciate such helpful honest sales people. We received a facility tour which positively impressed us with the cleanliness and positive attitudes of the employees. Each employee seems genuinely interested in our enjoyment of the new Honda. We definitely recommend the Koenigs and the rest of the staff. Kudos to Coeur d'Alene Honda for a happy experience!


New 2015 Honda CR-V

5
Nishi on 01/13/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My wife and I, on a very snowy Sunday afternoon, decided to visit Coeur d'Alene Honda. We thought for sure that on a Sunday they would be closed and we would be looking at cars with a pile of snow on them. To our surprise they were not only open but they were very friendly, opening the door for us and inviting us in, out of the cold, for hot beverages. I quickly told them that the reason I was here was that we were interested in a 2015 Honda CR-V, preferably dark grey in color. With that they immediately went outside and cleaned the snow off one of the cars in the lot and pulled it up under the awning so we could look it over without snow pouring down on our heads. I did't think they would have a grey one in stock since the Spokane dealer only had white, but once the snow was all cleaned off the vehicle we could see it was grey. We took it for a test drive and it handled excellent in the snow. Terri Wood was our sales person. She is very knowledgable about the Honda vehicles she sells. She even owns a Honda herself. She was patient with us and showed us all aspects and features of the vehicle and answered all of our questions and concerns. We received a fair purchase price and went home that very same day in a heavy snow storm driving a new 2015 Honda CR-V. We were driving a 2014 Nissan Murano at the time and hands down, the 2015 Honda CR-V is our favorite and the best SUV on the market! Thanks Coeur d'Alene Honda!


Christmas gift for my daughter!!!!!

5
T Brown on 01/09/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I found a 2009 Chevy Aveo on CDA Honda website. I talked with Terri Wood, and told her that I would come over for a test drive. When I arrived The car was warmed up and ready to go. I purchased it and we completed the transaction in less than an hour.I was very impressed with Terri Wood and CDA Honda.


New Honda costumer

4.3
New Civic Owner on 01/08/2015

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 4.0

I bought a 2014 Civic. I am a new to Honda and I worked with two sales people Terri Wood and Mr. O'Bryan. They were very helpful . I would work with them again in the future. They also had a nice child area were my children played while we signed the paperwork. The civic is the smallest car I've ever owned so I am still getting use to the ride but I am happy to have a car with the reputation of a car that will go forever as long as you take care of it.


Thank you Mike.

4.2
Gerardo on 01/07/2015

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

Mike was knowledgeable and patient, making the experience of buying a car as pleasant as possible, thanks again.


Friendly Sales Staff & Fair Buying Process

4
Honda_Owner on 01/02/2015

Customer Service: 4.0 Buying Process: 4.0 Overall Facilities: 4.0

We bought a 2015 CRV from CDA Honda and found both sales people we interfaced with to be pleasant. They explained features of the vehicle and did not hard sell the product or the process. We ended up negotiating a fair purchase price and trade and are pleased with the vehicle we purchased.


Thank You

5
Pleased Customer on 12/30/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Logan helped my wife and I purchase our new accord. Originally I wanted a civic but Logan showed me the benefits of the accord based on my driving habits. His manager was friendly, also giving a price we couldn't resist.


Will be back!

5
Ed on 12/29/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We recently purchased a 2015 Honda Pilot from Logan Koenig. Not only was he friendly and full of product knowledge, but his no nonsense approach is worth all the praise. We sat down and got a more than fair price on the first try. I have never bought a car this easy in my life and I am excited to come back to Logan when our family is ready for another car. Thank you again!


Wonderful experience!

5
Lisa on 11/30/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

From start to finish Matt, Mike Shewfelt, and Lacy Garcia made my experience at Cda Honda wonderful! No one was pushy. I received all the information I needed to make an informed decision.n


Leased my 4th Accord

5
Kathy Bush on 11/14/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I just leased my 4th Accord. I have dealt with Coeur d Alene Honda for leases or buys on 7 different Hondas. I have a Honda snow blower and weed eater. They make the best product and the staff is very easy to deal with. Thank you to Jerry Kerr, Lacy Garcia and Mike Shewfelt for the great service. You made everything seamless for me. I love my new Honda.


Good Experience

5
Kay Family on 11/13/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Although we already knew what Honda we wanted, Jeremy and Weston did a great job in making sure the transaction went smoothly and quickly. Thanks CDA Honda.


Bought a Honda Fit

5
KC on 11/06/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The sales rep, Weston O'Brien was very professional. Everyone at the dealership was polite and helpful, I appreciated how quickly the transaction was completed.


Nice Experience buying our new Honda CRV 2015

5
sailgal3 on 11/03/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Matt, our dealer, definitely made the process smooth for us. He was not pushy or intense. Instead, he was friendly and knowledgeable. His follow up was excellent and his personal style worked for us. Thank you, Matt. You are the reason with stayed with Honda CDA.


Logan rocks!

5
Morai on 11/01/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Went in knowing what I wanted, and Logan really made the process stress free. There was none of the annoying salesmen talk--just straight up answers and all delivered with a friendly attitude. Thanks guys (and gals!) for making what I thought would be a stressful adventure into a pleasant one.


Very nice purchasing experience

5
Stacy and Steve J on 10/29/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My husband and I bought a 2014 Honda CRV from Mike Shewelt and we just love the car. Mike was great to deal with. He gave us no pressure and let us test drive multiple Civic's and CRV's until we finally made our decision. When we did the paper work there was no pressure to purchase additional items for the car. They simply asked and if we said no that was that. It was very refreshing compared to the last time we bought a new car. Thanks Mike and Coeur D'Alene Honda


Great customer service

4.3
Happy Honda buyer on 10/28/2014

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 4.0

Logan helped my wife and I buy a new Pilot and it was very easy. He was very knowledgeable and the manager gave us the best price right away. Thanks again


Great customer service

5
John C. on 10/23/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I have worked with this Honda dealership in the past when I bought my 2012 Accord and it is always a nice experience. I drove several cars looking for something quieter than my current vehicle and ended up buying a 2014 Accord from Jeremy. Him and his manager were great to work with and they even let me take the car to show my wife who hates buying cars but she enjoyed how friendly Jeremy was.


Thanx Mike Shewfelt for a great buying experience

5
Cory Smith & Michelle Myers on 10/21/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This is my second New Honda Accord. I purchased my first new one at Coeur D' Alene Honda in 2006. I loved that car!!!! I knew what I wanted when I was ready to buy another new car and where to go. I was impressed that Mike knew the answer to all my questions. I appreciate people that care enough about there job to know all the facts. My only problem with getting A new Honda Accord was that my fiance' had her heart set on a different make of car. But that was all resolved after a test ride in our New Honda Accord. You just cant hide quality.


Great car buying experience!

4.8
jstanifo on 10/17/2014

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

After an extensive online search for a new vehicle I emailed Coeur d' Alene Honda for a quote on a Honda CRV. Within minutes I received a call from Matt with a car that met my every need. He was very knowledgeable and very courteous on the phone. I felt I could trust him. I made an appointment to view the vehicle. Upon arrival Matt had the car cleaned and upfront for our inspection and test drive. Matt introduced us to Weston who is in my opinion a real pro on every aspect of the CRV. Between Matt and Weston we felt we were very well treated with a very informative and honest buying experience. These two guys are a real asset to CDA Honda. After an extensive education on all the features of the CRV and a test drive we met with Lacy, the finance manager, who is also excellent at her job. The whole experience was the best car buying experience my wife and I have ever had. WE got the exact car we wanted at a fair price and was treated very well. Five stars to Matt, Weston and Lacy. John & Judy


Mtt & Weston are the best!

5
John Staniforth on 10/16/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Purchased a 2014 Honda CRV from Matt Frament and Weston O'Brien. Matt contacted me several minutes after I had made and inquiry on line. He was very courteous and knowledgeable and said he had a car for me to come in and look at. He also followed up after the sale to see how we like the car and if we needed anything to let him or Weston know. The experience was great from the start and Matt and Weston were superb. Weston took the time to thoroughly go over the complete car with me and explained everything. He also said that if I had any questions later to give him a call. Lacy Garcia the, finance manager, was super. The whole experience was the best car buying experience I have ever had.I give Coeur d' Alene Honda, Matt, Weston and Lacy five out of five stars for a no pressure, honest car buying experience.


Great buying experience

5
Paula on 10/15/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Just bought a 2014 CRV and Logan was great. He was professional, knowledgeable and non-pushy. They even gave me the quoted price from two months ago. I appreciate Logan's patience since this was my first experience buying a car without my husband accompanying me. Thanks again Paula


Excellent buying experience

5
T Fleming on 10/09/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My wife and I had the best new car buying experience we have ever had . The whole.lthe deal was a very pleasant time.


Best Buying Experience of my life!

5
Chris on 10/05/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This was hands down the easiest and most satisfying buying experience of my life! My wife and I have owned a few cars and have always purchased used, this time however, we could not beat the price on a new Honda Pilot. We dealt with Logan Koenig and he was absolutely no pressure sales and honest and forthright about the entire process. I would highly recommend him as a sales person and the dealership too. Thanks again for making this the easiest buying process my wife and I have ever had. Chris and Amanda


Highly recommended!

5
Bill H. on 09/17/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Thanks Weston for the great service! Great buying experience - very responsive, gave us a good deal, and helped with looking for the best financing for us. They'll get the first call when we're in the market for another!


Great Sales team

5
Susan Sims on 09/14/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Jeremy Reilly was our salesman . Showed us several cars and sold me a Accord. I love it. The sale was stress free , they made it so easy. Thanks so much.


Incredibly BAD business practice!

1
L.G. on 05/29/2014

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

Don't even begin to work with their salespeople on a car purchase, unless you don't want the vehicle! Picked out a car, got the loan.. said I'd been in to buy it after work.... They SOLD IT! That same day before I came in! Rude! Disrespectful! Really disappointing! Not what I expected from fellow graduates who own the place! And a well known woman running for office on a 'Honest' Campaign!


Cda Honda

4.2
69mach on 04/29/2014

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 4.0

Fast and freindly. Very helpful when I needed it. Bob was very knowledgeable and had me taken care of right away. Thank you Bob very much.


Terrible and very unethical business

1.8
bertrap on 04/25/2014

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 3.0 Pricing: 3.0 Overall Experience: 1.0

Bought used car that had inoperable airbag and horn system. Contacted them two days after car was purchased when problem was discovered. We were told as-is disclaimer included safety issues and we must have broken it. They were not willing to work with us. State rep and lawyer was contacted. Idaho statue Title 49-967 and Title 49-956.


Customer friendly

5
Prettycar on 04/04/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great find. We have been so pleased with the customer friendly people at CDA Honda. We have a special Civic SI and they have always been helpful and friendly on the phone as well as in person for any and all of our service needs. Comfy lounge with a special area for kids. Good wifi too.


Don't Recommend

0
mamabear on 02/23/2014

I have a Honda Accord 4 door car. I went in for service and asked for the premium oil change which includes fluids topped off and filter changed however they felt since there was a possibility of my power steering pump may be leaking they did not fill/top it off. I also asked them to print off part prices and how much it will cost in labor to get other parts of my car fixed not only did I ask once but twice called once never heard bk from them went in to pick up my car and still did not have prices on my parts or labor I again asked for the print off and was told wont have that till tomorrow. I also asked them to take a look and my head light that was not working with a new light in it they didn't even do that. I will never go bk to the local Honda to have service or to buy a car they have terrible customer service and did not do what I asked them to do that I paid for. Worst place I have ever been. Will never recommend anyone to go there.


Coeur d'Alene Honda was very easy to do business...

5
cscoeur on 02/17/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Coeur d'Alene Honda was very easy to do business with. Mike Shewfelt provided excellent service and I feel gave us a great deal on a new Honda. I had visited about 5 dealerships before making a decision to go with Mike and Coeur d'Alene Honda


Great service

5
Kenny Bart on 02/07/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

They got me in and out when I got my oil changed within15 minutes tops thee people were very nice as well


I had an excellent time working with David Clark, I got...

5
Michellewhitecarmesin on 12/18/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had an excellent time working with David Clark, I got exactly what I wanted and at a great price and my trade in was a pretty good price as well. All in all I am happy and have been driving my Honda Pilot for a year now.


I was looking to trade in my old Honda for a new one and...

5
qualitykidscare on 12/16/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was looking to trade in my old Honda for a new one and I heard around town to ask for David Clark. so I called him first on the phone and I told him what i was looking for and he called me back later that day and had one delivered that same day to the store. I love my 2013 Honda CRV every since I got it I have had random strangers asking do you like your Honda? and of course I love it.... i have even let people sit in it to let them see how nice it is. Every person that ask about my Honda I give them David Clarks name and let them know what a great deal I got with him no pressure to buy great rate and awesome trade in deal. I hope some day when I do want a new one that David Clark will still be working at C.D.A. Honda.Thank you Becky Flamand


I found everyone to be helpful and friendly. The paper...

5
KenGonser on 12/15/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

I found everyone to be helpful and friendly. The paper work was done very efficiently. I would recommend looking at the Honda if you are in the market for a new car. Since 1980 We have had 6 Hondas (5 new and 1 used) and have never had a repair. Ken Gonser


We stopped ar CdL Honda on our vacation just to see if...

5
judyerickson on 12/14/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We stopped ar CdL Honda on our vacation just to see if they had the specific red CRV we had been looking for over a year. David was so helpful and before we left the showroom we had a yet to be delivered red CRV purchased. We live 200 miles away so made another trip to pick it up. David came in on his day off and took the time to acquaint us with our new car. He later followed it up periodically with calls to see how we were doing. Unfortunately I wrecked it in less than 3 months ( not my fault) with only around 2600 miles on it. We didn't even have to think about it when deciding where buy a replacement vehicle. Once again David was so helpful in finding the identical replacement car. We love our CRV and would make another trip to CdL Honda if we ever need another new car.


I asked David if he got in a 2010 or 2011 nissan rogue...

5
drenfrow on 12/13/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I asked David if he got in a 2010 or 2011 nissan rogue with 30k or less miles to call me. About 2 months later as soon as he got this one in he called me and i went down there. It was exactly what I asked for and he made the deal so easy. I am very happy with my 2010 Nissan Rogue.


My wife and I recently purchased a 2013 Honda Accord from...

4.8
jonestax on 12/12/2013

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

My wife and I recently purchased a 2013 Honda Accord from CDA Honda. David Clark the sales representative is a delightful gentelman to visit with. We are the second family member to purhase a car from David in the last three weeks (son also bought one). I am a long time business comnsultant and I am very guarded as to giving recommendations. David and CDA Honda are only the third local company that I can give my highest rating to (5 stars). I have an extensive client base and I would recommend without any hesitation to them if they are interested in Honda do see David. My wife is really enjoying the Accord, especially the heated seats and the rear & and side mirror camera features for backing and turning. Ron Jones


The dealer provided excellent service, courtesy,...

4.8
cowboygeek on 12/12/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

The dealer provided excellent service, courtesy, information and guidance in selecting a vehicle to meet my needs. The price was fair and adequate. There were no problems or surprises. Recommended!


We had a great experience buying our first...

5
mmccomb on 12/09/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had a great experience buying our first "new" car with the employes at Honda. They are a great team and treated us like family.


I took my Chevy in for an oil change and asked to have...

5
john21919 on 12/05/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I took my Chevy in for an oil change and asked to have the brakes checked because of excessive brake dust on right front wheel. Chris went the extra mile with the technician on my behalf to find the root cause for this issue and find a corrective action/fix to this problem. I appreciate her willingness to get any job done right, (big or small), and her can do attitude. I've worked with Chris in the past and have full confidence in her and Coeur d' Alene Honda for any service that I may need in the future.


We had great service when buying our new Honda Pilot. It...

5
eyerort on 12/04/2013

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had great service when buying our new Honda Pilot. It was a pleasure dealing with William and Lacy! Thank you for making it a painless process! We will definitely recommend Coeur d'Alene Honda to friends and family.


I traveled with my family to get a used car but ended up...

5
Mora5391 on 12/02/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I traveled with my family to get a used car but ended up getting a brand new honda, great experience, great people I would buy again and recommend!


We had a great time buying our second car. We got a...

5
CastorLRamirez on 11/15/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had a great time buying our second car. We got a fantastic deal and everyone was interested in our well being. Very honest and fair.


From beginning to end the entire process was hassle free....

5
rickcannon on 11/06/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From beginning to end the entire process was hassle free. Our decision to buy was our decision, and we fealt no pressure from Mike or anyone. We really felt they wanted us to find what was right for us.


I was in a situation that I had not planed for and needed...

5
Momox5 on 11/04/2013

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was in a situation that I had not planed for and needed to purchase a car. Visiting several car dealerships I felt the CRV was a perfect fit for me and was grateful to have worked with Jeremiah Boss and the sales manager Devin. Together we were able to come to a price that was within what I was able to spend. I highly recommend this dealership and the people working there. Thank you for making it possible to purchase my car.Nanci


Honda dealer worked hard at making this go well. Tried...

4.6
denyost on 11/03/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 5.0

Honda dealer worked hard at making this go well. Tried hard to make it all happen at one visit.Problem with Sirius XM radio system. Appeared to not have been activated. Blue tooth interfered with connection. CRV is great. Service was important to them. My experiences with Service department have been great.


We have purchased quite a few new vehicles over the years...

5
savssports on 10/22/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We have purchased quite a few new vehicles over the years and from a pretty wide range of manufacturers and dealers. We felt CDA Honda was easy to do business with and our sales rep, Mike Shewfelt, is experienced, friendly, and keeps his word/follows through. We use their service department regularly for our new Honda and they're also great to do business with. You should place CDA Honda at the top of your list for pre-owned or new Honda vehicles.


My friend came to help and we just made friends

5
Wanita on 10/11/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

So me and my good friend from Canada came into contact via email with Jeremiah. He was there to do the negotiations for me and really looking back I believe it all would of worked to be the same. Jeremiah new his product as well as I could ever of asked someone, and really worked on finding the rite color for means trim. Lon story short Edward and jeremiah hit it off, I bought a beautiful CRV that I love. I will recommend jeremiah and this dealership to every one even you reading this. Thanks friends at CDA HONDA.


So we came down after exchanging emails with Jeramiah...

5
Mrsdrcrv on 10/11/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

So we came down after exchanging emails with Jeramiah about CRVs that where coming in. So we did make a trip and they gladly beat Larry millers price and I feel we had a better experience and paid less and that is priceless. My friends and family will be calling CDA HONDA a and asking for Jeramiah! And I love the car LOVE IT!!


Great dealership, great salesman Jeremiah was very...

5
Sanfranchez on 10/10/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great dealership, great salesman Jeremiah was very professional and very honest. We were very torn between the toyota and the ridgeline but, CDA Honda won the battle. Will be back for future business thanks again.


We bought a car from our local Honda dealer in cda id....

5
twilkerson70 on 10/09/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We bought a car from our local Honda dealer in cda id. very pleased with our salesman. he showed us a few cars and went over all the details of each car. We ended up purchasing a civic hybrid .. everything went very smooth . thanks cda Honda and our salesman Tyler Wilkerson. AAA+++


Dear Coeur d'Alene Honda, Thank you so much for...

5
tinamroper on 10/08/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Dear Coeur d'Alene Honda,Thank you so much for making my decision so easy! you guys are great and I love my new pilot, I would recommend all my friends and family to my local Honda dealer to purchase a new or used car it seriously felt like home. I was in and out under a hour i will be back in the near future when its time for another new vehicle.Thank you,Tina Roper


Coeur d'Alene Honda has always treated me so well...

4.8
lisbeth38 on 10/07/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Coeur d'Alene Honda has always treated me so well with service and sales. I couldn't be happier with my new Honda Accord. The process was fast and simple, I wish every time I bought a new car it was this easy! Thank you Tyler for all the help.


Coeurdalene Honda was really very friendly and easy to...

5
slcosta on 10/06/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Coeurdalene Honda was really very friendly and easy to work with. We went to every dealership in the area and test drove a lot of cars and we loved the Honda Civic and the customer service was fantastic. I would recommend This dealership to any of my friends and family that are interested in buying new or used.


Randy McBride

5
John Beck on 10/02/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

From the moment I walked in Randy was there to help me with finding the car that I would buy from this dealership. He was helpful with information and details about the car and giving more information than I was asking and was extremely helpful with the buying process! My experience was a good one, considering buying a car can be a stressful time. He followed it through with even offering to drive my car home for me! I would recommend Randy to anyone wanting a new or used car. Glad I went to this dealership and got a new Honda Civic! John Beck


Randy finished strong

5
John on 09/26/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Randy McBride did a great job finishing the sales process begun earlier in the day via the phone with another salesman. I traded in an Accord after 14 months on lease. Now I am enjoying our family's second Honda Pilot. Yes, we have leased 3 vehicles from CDA Honda in a two-year span. Also the dealership did well in correcting an issue with an add-on item at purchase. They resolved the issue satisfactorily, and all items from the We Owe were installed and completed today.


My wife has been very with CDA Honda service in the past...

5
jrpol on 09/25/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife has been very with CDA Honda service in the past for regular maintainence so when we needed tires and a battery I started there. Todd Gingrich was VERY helpful and recommended tires per my specific needs. He also informed me CDA Honda would price match , so I shopped. I found his prices were VERY competitive for all products and services. We scheduled the service at our convenience and Todd was waiting at the appointed time with all paperwork prepared and ready for us. All work was performed as promised and on time!!! The car was even washed when we arrived to pick it up!!!! I would recommend Todd and CDA Honda for any service needs. Thanks Todd!!!


Best new car purchase that we have ever made. Straight...

5
jwp63 on 09/25/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Best new car purchase that we have ever made. Straight forward pricing w/o any games. Service over the last six months has been great !


Mike was very accommodating without being pushy and went...

5
cscoeur on 09/24/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mike was very accommodating without being pushy and went out of his way to get me a great deal on my new Honda CR-V. Everyone I dealt with at this dealership were friendly and made you feel good to give them your business.


I've had a regularly scheduled appointment for an oil...

5
john21919 on 09/20/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I've had a regularly scheduled appointment for an oil change and I mentioned to Chris that it seemed like there was an excessive amount of brake dust lately on my left front wheel. She had all the brakes checked out and they were fine. She explained that I probably had lessor quality after market pads installed at a previous brake shop that I had gone to and that was the reason I was seeing a more than normal amount of brake dust on my wheels. She made me feel at ease knowing that my brakes were fine for now as I do a lot of driving over to Portland, OR and Seattle, WA. When it is time to replace these brake pads; I fully intend to have Chris and Coeur d' Alene Honda do the work for me.Thank You,John Nagel


MIke S & Jeremy made everything perfect & easy!

5
Karen and Jeremiah WaitE on 09/18/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We have never purchased ANYTHING as easy as this! The best part was we didn't waste half a day bargaining back and forth. Customer service was impeccable. We brought our friend's daughter in to purchase her first car a couple months later and she got exactly what she wanted for a better price than what she expected. We will not go anywhere else to buy cars again! Kudos to the whole crew! And thank you!


Jeremiah was extremely helpful. He worked with us for the...

5
JWPalmer on 09/18/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jeremiah was extremely helpful. He worked with us for the morning and after we returned from lunch to complete our best deal. We never felt high pressure but willingness to satisfy our needs. Great buying experience!


JERIMIAH BOSS WAS THE MOST KNOWLEDGEABLE SALES ASSOCIATE...

5
davisbillie90 on 09/18/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

JERIMIAH BOSS WAS THE MOST KNOWLEDGEABLE SALES ASSOCIATE THAT I HAVE WORKED WITH IN THE LAST 3 YEARS REGARDING THE HONDA PILOT. THE SERVICE WAS TOP NOTCH. I FEEL LIKE IT WAS THE BEST DEAL THAT I HAVE EVER HAD WHEN PURCHASIN A NEW CAR.


Salesman was rude and insulting when we could not agree...

2
birdcool on 09/14/2013

Customer Service: 1.0 Quality Of Work: 4.0 Friendliness: 1.0 Pricing: 3.0 Overall Experience: 1.0

Salesman was rude and insulting when we could not agree on sales price for used truck ($14K cash offer vs $15.6K asking) and told me to leave by sternly yelling across the sales room "see ya later" as I sat waiting for the answer to my offer... clearly telling me to leave the building. The whole negotiating tone of with the salesman was arrogant and disrespectful all around. During negotiating discussions, he told me I suggested his truck was a "P.O.S." when the worst i said was a matter of fact that the tires were too worn to rate high retail book price (~15K book) and 14K was the most I was willing to pay today. I did/do not use language like "P.O.S.". He also pulled out his dealer card and tossed it on the table at me to prove that he knew car car market more than me. We were not that far apart in price that he should be insulted and he decided to get the deal or burn the bridge when I would not go to $15.6K. When I called back to report my experience to the G. manager he said that if he got more negative reports he would consider doing something about it, but otherwise just ask the salesman about it. I expected an apology call and an attempt to rebuild bridge, but demeaning treatment is the way they left it... The only thing I got was offer from GM that I could work with a different salesman. I got the "don't let the door hit you on the way out" treatment so I am out.


A nice sales experience.

5
CRV lover on 09/12/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Bought a 2013 CRV from Jeremiah and it was the best experience we have had in are years of buying cars. Jeremiah was great and the financing was easy and I felt like I got a good rate as well, bought a protection package that seems like it will really help with my grand kids. Thanks Coeur d Alene Honda.


We recently bought a new Honda CRV from the Coeur...

5
Diana6806 on 09/12/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We recently bought a new Honda CRV from the Coeur d'Alene, Idaho dealership. It was a great experience. We have been looking at the CRV's for some time and now with the upgrades and changes to the 2013, we decided it was time to trade up. David Clark and Lacy Curtis, of the sales and finance staff, were knowlegeable, friendly and very efficient in completing the sale. I would recommend this dealership and David and Lacy to anyone that wants a good car buying experience. We are enjoying our new CRV and Thanks for the fast and friendly service.Diana and Steve


Mike rocks!!!!

4.7
Tracy Naccarato on 09/10/2013

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

I love dealing with Mike Shewfelt at CDA Honda! He makes it easy and I am never there for very long. I tell him what I need and don't need and he is honest with me and does what he can.


Exceptional Service

5
Happier then Ever on 09/07/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We were visiting Coeur d'Alene, Idaho for a couple of days and drove by the Honda dealership in the evening on our way to dinner. We stopped in the following day to inquire about a particular black Honda Accord and had the pleasure of meeting Randy McBride, Honda salesman. He was not pushy, very polite and gave us the information we asked about, if he did not know the answer to our questions he would ask someone else to give us accurate information. Honesty is a quality we appreciate in everyone. Anytime we walk into a dealership we like being treated with respect and we received that as customers with Randy. We were not planning on making a purchase that day, we were only looking but ended up with a pleasant experience buying a great car with awesome gas mileage. I would recommend Coeur d'Alene Honda to anyone, glad we found them by accident, love the Accord!!! We plan on returning for future purchases. Lacy- financial manager was also wonderful.


Great service! Dealership was professional, courteous,...

5
gritz4me on 09/07/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Great service! Dealership was professional, courteous, friendly and thorough. We were visiting CDA and needed some servicing of our vehicle; would definitely go back when in the area.


CDA HONDA EXPERIENCE

5
Chuchwara on 09/06/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have had 2 separate experiences with CDA Honda and both times I had a great time. My dealer was Mike Shewfelt and he was very honest and straightforward. The first time I purchased a used Honda Fit which he gave me an excellent deal on. The second time I purchased a new honda CRV and they gave me a bunch of discount and a great price on a trade in. Mike was very patient with my math calculations. After two days of having my new CRV Mike called me to check in to make sure it was everything I wanted. I thought it was nice gesture and shows that he really cares. If you want a quick process with honest and straightforward offers call up Mike at Cda Honda


CDA Honda is Top Notch

5
Ridgeline1 on 09/06/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We were looking for a new Honda Ridgeline, and had sent an inquiry through the Costco Auto program. Within an hour we had a call from David Clarke inquiring about how he could help us. David explained the program, located the vehicle we wanted and made a no-hassle purchase. It was one of the most pleasant buying experiences ever. We also were invited to a new owner open house with a total tour of the facility, snacks, door prizes and and went away feeling satisfied with our purchase. David has followed up several times to see if we had questions or issues. We have been very satisfied with David and CDA Honda and would not hesitate to do business again if the need arose,


Best car buying experience EVER!

5
Duane and Jill on 09/05/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We just purchased a 2013 Accord from David Clark at Coeur d' Alene Honda and it was our best car buying experience ever! We were dreading the car buying process, but David and sales manager Devin were very knowledgeable about the vehicles, not high pressure, just very encouraging and supportive. We received a great price for our trade in and a fair purchase price for the Honda. So many times we have sat at other dealerships going back-and-forth negotiating price, trade in, accessories until we were exhausted and frustrated. At Coeur d'Alene Honda we were in and out, including a test drive in about 90 minutes. We will definately purchase our next vehicle from CDA Honda and will recommend this outstanding dealership to anyone who is looking to purchase a new vehicle. We love our new Honda and look forward to driving this quality, reliable car for many years. Lacy, the credit manager was fantastic too!! What are you waiting for--go buy a Honda from CDA Honda!!!


We purchased our new CR-V from Jeremial Boss. He was...

5
wendymed4 on 09/05/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We purchased our new CR-V from Jeremial Boss. He was very helpful in explaining the attributes of the CR-V. He was knowledgable, very friendly, and very kind. We would recommend Coeurd'Alene Honda to everyone we know. Thank you, Wendy Medlock


New Honda Accord

5
Brandon on 09/03/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I recently leased a new Honda Accord from CDA Honda. I looked at several different vehicles at several different dealerships so I'm very conservative with who I want to work with/buy from. I worked with David Clark at CDA Honda and he was a pleasure to deal with.....very low pressure! I will be looking for a Honda van in the near future and will definitely look to work with CDA Honda first.


Coeur d Alene Honda has once again surpassed my...

4.4
HndaCraze on 09/02/2013

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

Coeur d Alene Honda has once again surpassed my expectations on finding the perfect vehicle. I can't get over the determination and dedication that these salesmen possess. I will continue to support my local Honda dealer, as soon as my next kid is of driving age! Thanks guys and keep up the good work!


$51,385

Mileage: 0

Color: Black

Transmission: Automatic

Body Style: SUV

City: Coeur D Alene, ID

Engine Type: 3.5L gas

$27,450

Mileage: 0

Color: Silver

Transmission: Automatic

Body Style: SUV

City: Coeur D Alene, ID

Engine Type: 2L gas

$30,005

Mileage: 0

Color: Other

Transmission: Automatic

Body Style: SUV

City: Coeur D Alene, ID

Engine Type: 2L gas

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