Coast To Coast Auto Inc

3.3
Overall Rating

Customer Service: 3.6 Buying Process: 3.5 Quality Of Repair: 5.0 Overall Facilities: 3.5 Quality Of Work: 3.0 Friendliness: 3.4 Pricing: 3.6 Overall Experience: 3.0


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Lots of choices and very accomodating

4.6
Rich on 11/19/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We looked at used cars at several locations and were not impressed until we went to coat to coast auto. There we several cars in our price range and CTC helped us narrow our search. Most of the cars that we were pointed to were in excellent condition- clean, inspected and engine running well. There were several clean cars that had only one owner which was a good indicator to us. This was a car for our daughter in college and we wanted something to see her through. We highly recommend the folks at CTC- they worked with us and helped us find the right (safe and good value) car.


Great place to buy a car

5
Ashley on 09/13/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great place to buy a car. Terri is great to work with and I always have a great experience there. THe process is smooth and easy and no one will be trying to sell you anything.


Do not buy a car from here.

2
Car Enthusiast on 07/28/2016

Quality Of Work: 1.0 Friendliness: 3.0 Pricing: 3.0 Overall Experience: 1.0

I made the mistake of buying a BMW 328 in the evening. When I got the car back home, I discovered numerous scratches and chipped paint on the hood. There was also a crack in the windshield. They assured me that the car was in pristine condition. They also never processed all of the paperwork to register my plates in IL. In addition they kept one of my license plates. It took numerous calls to get them t send my plate to me. The manager Mohamed, promised to add a rider to the contract stating that he sale could be voided if the car had structural damage upon inspection. I got home and realized that I never received the rider. Despite numerous calls to send it. Mo never sent it. The salesmen, Terry, knew nothing about he car and failed to return any of my calls after purchasing the car.


Ehhh...

2.3
MOMINDE on 06/29/2016

Customer Service: 3.0 Buying Process: 2.0 Overall Facilities: 2.0

The miles on the car and the fair price of the car is what got me interested in driving 30+ miles to check it out. When I got there, the car was full of dings, dents and deep scratches. The car looked like it was in an accident, but Carfax was clean. The fender and door rubbed, there was rust. So I offered much less. They said No. I asked what their counter offer was and they said No. Literally. So obviously not willing to negotiate.


SOLD ME A LEMON WHICH COSTED ME $5,000 IN REPAIRS

1.8
Customer on 07/30/2015

Customer Service: 2.0 Quality Of Work: 1.0 Friendliness: 2.0 Pricing: 3.0 Overall Experience: 1.0

DO NOT BUY FROM THEM! I LOST $5,000 ON THEIR LIES.I spoke to them over the phone and was assured that the car was in great working condition and the same about the engine. Based off this (I know, my fault for trusting a used car dealership, but I just thought that some of them would have some humane decency), I purchased the vehicle from out of state to be sent somewhere. When it arrived from the tow truck, upon the FIRST test drive, five minutes into it, the ENTIRE ENGINE BROKE DOWN. I took it to a number of mechanics and all of them agreed that this was clearly an issue from before and the dealership lied to you. They all said it was impossible for such a problem to arise out of nowhere in the first couple of minutes.To make a long story short, different methods were attempted to fix the problem, but at the end of the day, THE ENTIRE ENGINE had to be replaced. I bought the car for $8,500 and had to spend about $5,000 in purchasing another used engine and replacing it.I called the dealership and they were completely dismissive and absolutely uncooperative.PLEASE DO NOT SUPPORT SUCH LIARS. YOU WILL PROBABLY REGRET IT.


anthony

5
antwel777 on 06/28/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Saw car online and saw it was from coast to coast. I was there before, but didnt purchase. Decided to give it another shot so I drove over and was pleasantly surprised that there were some changes. They redid their sales office from when I was there a few years back and its very inviting, the atmosphere is relaxed and not pushy (like most car dealers). Its a family business from what I was told and you get that family, at home feel when your there. Sean was the guy I dealt with and he was easy going and friendly. If your looking for a used vehicle, I would definitely recommend this place. Very easy from start to finish. They took a few bucks off the price, but I wasn't gonna push it because it was priced fair compared to others online. I am very happy with my purchase.


Sean was extremely knowledgeable and helped me narrow...

5
Lorie3168 on 10/27/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Sean was extremely knowledgeable and helped me narrow down the exact car that was for me. He seemed honest and genuinely cared that I would be happy with my purchase. I have had no problems and am extremely satisfied with my car and the service I received.


Shopping for a used truck, I came across Coast to Coast...

4.6
phillyburbs on 01/17/2013

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Shopping for a used truck, I came across Coast to Coast on Auto Trader. I called and spoke to Sarah. She was very pleasant on the phone. The truck was not on their local lot, but they were willing to bring it in if I was genuinely interested in buying. I was interested so the truck was brought in within 48 hours. They also would allow me to take it to a local mechanic if I wanted to do so. Some reviewers have complained about the price, but I found the price to be very competitive from the start which affects how much they'll haggle. Another reviewer complained about warranty, but used cars are usually 'as-is.' I was offered (but not pressured) an extended warranty from a separate company. This is a family owned lot, so don't expect a snazzy showroom or pristine detailing/reconditioning of the vehicle. I think the low overhead contributed to a lower price. Overall, I was very happy with the experience. I was a cash customer so I didn't use their financing. I would buy from them again.


They sold me a bad car. Heat does not work, roof leaks...

1.2
New Jersey on 11/02/2009

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 2.0 Overall Experience: 1.0

They sold me a bad car. Heat does not work, roof leaks and the car floods and I had to have the wind shield fixed. They would not budge on the price and the salesman was insulting and rude! I should have listened to other reviews but thought people just like to bad mouth others..BOY was I wrong! So, Buyer beware and I hope you read this before they get it off here! Good luck if you choose not to listen! They are crooks!


Avoid buying anything from Coast to Coast Auto. It has...

1.8
davehere on 04/08/2009

Customer Service: 1.0 Quality Of Work: 3.0 Friendliness: 1.0 Pricing: 3.0 Overall Experience: 1.0

Avoid buying anything from Coast to Coast Auto.It has been a really bad experience with Coast to Coast Auto inc. Stay WELL away from them. They sold me an unsafe vehicle. They will not take it back even after just arriving home with the vehicle. Its shameful, and my family have been put at risk. Avoid them, dont be tempted by their sweet talk and bogus honesty. They are dishonest, and cannot be trusted. I have been made to suffer and would hate to see others get stung by them also.http://sites.google.com/site/coasttocoastautoincwestchester/Home


$9,999

Mileage: 94368

Color: White

Transmission: Automatic

Body Style: SUV

City: West Chester, PA

Engine Type: 4 Cyl

$6,991

Mileage: 94166

Color: Other

Transmission: Automatic

Body Style: Sedan

City: West Chester, PA

Engine Type: 218 hp 2.5L I5

$8,995

Mileage: 227805

Color: Gray

Transmission: Automatic

Body Style: Pickup

City: West Chester, PA

Contact seller for Engine Type

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