Cleveland Motorsports

Very Satisfied with Mark Thomas!

I highly recommend Mark Thomas of Collection Motorsports in Ohio. After spending a couple of days dealing with local dealers around Beverly Hills, I decided to search online. I immediately noticed a difference the first time I spoke to Mark on the phone. He was honest, reliable and a man of his word. The level of service he provided was unbelievable. Mark went the extra mile to make sure everything was clear to me and to educate me about my options. Most importantly the price he offered was significantly lower than the other quotes I received. He was always available to answer my questions and concerns. I never had such a pleasant experience with a purchase. No matter what state you are in, give Mark a call and I am sure he will surprise you too. Tal H.

Excellent experience !

Mark Thomas , Dan Ricci , and everyone else we came in contact with were very polite and helpful. There was no pressure to make a purchase and all of my questions and concerns were taken care of in a timely fashion. They located the exact vehicle I wanted and beat everyone's price significantly .

on the road again

First my car was seen and repaired promptlyI was given a loaner which allowed me to work.I left 2 cases of girl scout cookies in the trunk and they were delivered to.me saving me from a missing workmy car drives worlds better than before the repair which makes me feel like I have a new car.thank you Chris and Bob for treating me & my car like you did. I have sung your praises for days.

Exceptional car buying experience

It was one of the best car buying experience i have experienced from an out of state purchase. Mark Thomas, the GM was exceptional to work with and he made sure the overall customer experience was top notch and all my questions were answered in a timely manner to make an informative decision and finalize the deal.

Excellent service

Very pleasant and patient when I had questions about my warranty. My car came back sparkling clean and it definitely did not go to them in that condition. Also very honest. While cleaning the interior they found a credit card I thought was lost forever and returned it to me.

Great service, overall great expierence

I enjoyed the laid back, yet responsive service. From the salesman to the auto technician. Everyone was very friendly and overall the best expierence buying a vehicle. Definetly a model to follow.

Impeccable attention to customer needs.

Collection Motorsports represents a continuity of excellence established in the Greater Cleveland Area for SAAB sales and service by Ed Wolf Shaker SAAB. This continuity is appreciated!

Good people make car service pleasurable

I liked dealing with Mary and Chris. I liked the clean floor mats that I did not expect to be cleaned. I liked the choice of coffees. I liked the car being washed. I liked the time spent at your shop being exactly what I was told it was going to take.

Excellent service

Service Manager Mary McHugh was wonderful, as usual! She took the time to talk with me on the phone, and she saved me from needing a tow truck. Your service department always takes excellent care of me.

Oil change and inspection

All arrangements made were handled on time and efficiently even though an emergency came up on my end. My home was contacted and my car was picked up and delivered back on time as prearranged. Thank You

Excellent repair service

Willing to work with customer to reduce cost of repairs. Mary, service manager, always has the customers best interest at the front. Repair technicians always willing to explain situations and options for best repair options.

First Class Service

Mary the service manager was great....I had my dog with me to get a new key fob and thought it would be an in and out thing and Mary told me to pull my car up. I told her that I had my dog with me and would just come back. She said that was not necessary. She allowed me to bring my boxer into the waiting area and wait for my fob to be programmed and my key blade to be ordered. The other sales associates came over to see my dog and fuss over her. My car was washed and detailed on the inside. I wasnt expecting that. Especially with traveling around with a dog. It was a surprise. Everyone was so nice. This was my first time bringing the car in to the dealer. My husband usually would take care of these matters.

Great dealership with friendly personnel.

Prompt and courteous service buy everyone involved. I particularly appreciate the work that Ben Hackney does when he services my Lotus Elise, Jim Clark edition.