Classic Subaru

4.9
Overall Rating

Customer Service: 4.9 Buying Process: 4.9 Quality Of Repair: 4.9 Overall Facilities: 4.7 Quality Of Work: 4.9 Friendliness: 5.0 Pricing: 4.9 Overall Experience: 4.9


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Easy experience buying my 2nd Classic Subaru

5
epf atlanta on 11/17/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Very easy working with Mike Quigley to buy my Subaru Outback. Mike set up the technology and had everything in top shape for us for a road trip in our new Outback. Been driving it a week and am very pleased.


Loving my Subaru!

5
Dayana Chuang on 11/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is the second time dealing with the guys at Classic Subaru of Atlanta. Robert is super friendly and professional. You're not getting the typical sales pitch here. They're straight forward with what they can do. No going back and forth with the manager. Eric comes to you! I highly recommend buying from Classic Subaru of Atlanta.


Classic was "Classy"

5
Gene on 10/31/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I was shopping for 3-year lease; went to Classic Subaru; Chevrolet and GMC all for quote on a small hatchback or crossover. No contest! Subaru Classic had most professional sales pro [John Rigg]; most attractive dealership; immediate access to pricing and all-around just better. I would definitely recommend you work with them!


Wonderful job done by Liam

5
Karen D Wright on 10/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

With kind consideration, Liam patiently allowed me to process through the wonderful vehicles offered by Subaru.until I settled on my purchase. He never rushed me or pressured me. He was helpful in explaining in simple detail answers to my never ending questions. I greatly recommend Liam


Impeccable service

5
Brittany M. on 10/17/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I recently had the pleasure of buying a Subaru Forester from Classic Cadillac. I can honestly say that this experience far exceeded any other I have had because of the customer service. Liam Bennett handled all of needs and being that I was a nervous out of state buyer this was a lot. He answered every phone call and e-mail, helped me deal with my bank, even answered a phone call after I had bought and drove off the car about the navigation! He was very professional, yet friendly and accommodating. It didn't stop there however, all of the staff was welcoming, the building clean, and the service quick. I highly recommend Classic Cadillac, and if you can, request Liam!


Super helpful!

5
Kelsey Richardson on 09/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

As a first-time new car buyer, Liam Bennet patiently guided me through the process of purchasing a 2016 Crosstrek. He was very professional and honest. I would highly recommend this dealership to anyone!


Happy

5
Zachgalafinakis on 09/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

These guys were amazing. They did notpressure me or give me an cheesy lines. Straight forward honest people, would return for sure again. Fair price


I LEFT JEEP

5
NEW SUBURU OWNER on 09/06/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

AFTER 20+ YEARS OF JEEP OWNERSHIP, I SWITCHED TO SUBURU BECAUSE OF THIS DEALER. THEY HEARD MY NEEDS AND HELPED ME GET THE CAR I WANTED/NEEDED. SO FAR THE EXPERIENCE/CAR HAVE BEEN BETTER THAN I HOPED...THAT NEVER HAPPENS..MANY THANKS


5 Stars

4.3
Geo on 08/29/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 3.0

Exceptionally friendly, efficient, and knowledgable. Solid experience form start to finish. 2016 Crosstrek.


Easy to make a deal.

4.8
Dick and Sandra Orr on 08/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Robert Hynson is a very good person to represent your dealership. Very professional salesman who knows his product. We ordered a 2017 Forester and everything was excellent. Highly recommend this salesman and the dealership.


Excellent Experience with John and Eric

5
Dave on 08/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I first spoke with Eric and John in March 2016 about ordering a 2017 Outback when they became available, and wanted to wait until late summer or early fall. Went for a test drive in a 2016. They did not need to sell me -- already knew what I wanted and why. Spent another 5 minutes laying out my purchase plans: Determine the model and options, the top three dealers in the area get a call saying I can write a check whenever it's ready, and whoever has the best price wins. (Been buying cars this way for 40 years.) In June I noticed on a web site that the 2017's were now being manufactured. I made by three calls. Classic was the clear winner. Ordered the car over the phone; gave them a $500 refundable credit card deposit; picked up the car on 8/17/16. In and out of the dealership with a much need tutorial on the electronics in about 2 hours. One of the most pleasant car purchase experiences in my lifetime. If a Subaru is what you want, just go directly to these folks and not waste your time with the others. Thank you John and Eric.


Best Car Buying Experience EVER!

5
Sheri on 08/21/2016

Customer Service: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Thank you Liam Bennett! I truly appreciated your professional yet very friendly attitude during the entire process of leasing my Subaru Forester. I love the vehicle....I will remain a loyal Classic Subaru customer! Thanks to Eric, too!


great salesman

5
Dink2434 on 08/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Drove from Chattanooga, Tn to get the great deal Liam Bennett gave me on a 2017 Outback. Madepurchasing a new car quick and easy. The entire staff was a real pleasure!


Excellent experience!

5
HockeyFan66 on 08/06/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I did a lot of research on line before actually visiting a dealer, and I would have to say that Classic Subaru was the best experience I have had in purchasing a new car. No high pressure, very personable and knowledgable employees - and they really asked me a lot questions to determine what was best for me. I have had the Forrester now for 2 weeks and could not be happier.


Go here first!

5
Dr Michal Nesnick on 08/05/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great dealershipBeen to several area dealerships and none was as easy and fast..Great jobthanks so much


Go here first!

5
Michal Nesnick on 08/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great dealershipWent to several other dealerships before going hereGot numbers upfront and finance was quick and easy no pressure. highly recommend you go here first .


Simply the best of everything!

5
Roneephd on 08/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The salesperson,Kathy, and SalesManager, Eric, are just wonderful!I felt so taken care of. Perfection.I shopped dealers in a 150 mile area and they exceeded all others!They were friendly and extra competent. I just loved the experience as much as I love my new Subararu Legacy Sport!!!


They were awesome!

5
Peggy on 08/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mike, Eric and the rest of the staff made my purchase of my Subaru a pleasure. I am new to the Subura family, and they were very patient with all my questions. They allowed me to wander the lot to evaluate the cars at my own pace without any sales pressure. Finance was also a breeze. Paperwork was ready to go and I was out of there in less than 10 minutes. The staff was very honest and I trusted their professional knowledge.


professional and painless

5
Paul K on 07/29/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Most of the purchase of my used 2014 Forester was done via Internet. I found the entire staff to be very pleasant, professional and eager to please, especially John Rigg and Kenny Kelly. They answered all questions about the car, service and warranty in clear terms and I never felt pressured or rushed. I highly recommend Classic Subaru.


Classic Cadillac and Subaru Excellent

5
Daryl on 07/22/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

John Rigg worked with us in searching for the best car for our needs. He was very knowledgeable regarding all of the Subaru vehicles. John was very patient with us as it takes us a few months to make a decision. The pricing was very fair.All o the personnel at the dealership have been excellent. No pressuring to buy, just offering help to us as customers in making the best decision for us.


Painless, as always

5
Squir999 on 07/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I bought my 2006 wrx here, and now I am buying my 2017 sti. I love this place. The experience has been wonderful (both times). Will continue to come back.


Good experience.

4.7
"Mike","Eric" on 07/16/2016

Customer Service: 4.0 Buying Process: 5.0 Overall Facilities: 5.0

Today I've got my Subaru Forester 2017. And my happiness is endless! Car is awesome as well as the service that these guys provided. The Crew is well grounded and ready to help in everything. I would definitely recommend this place to buy your Subaru! Special thanks to Mike and Eric!Also thanks to Kody from insurance for assistance!One think to improve - customer service could be faster.Anyway - strongly recommend!


Great experience! Love my new car!

5
Maggie on 06/24/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very friendly service and was very happy they met my needs on me getting my new car! Will definetly recommend to friends and family!


A great experience

5
KateCheyenne on 06/07/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I was provided honest, straightforward service and everyone went above and beyond. My high opinion of Subaru dealers/employees continues!


Fantastic experience

5
KateCheyenne on 06/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I found the salesmen to be straightforward, honest and extremely knowledgeable. Everyone went far above and beyond what I expected, even from a Subaru dealer. My only regret is that I'm in Cheyenne, WY and won't be able to use this dealer's service/repair facility.


Easy Purchase Process from Start to Finish

5
JHS on 06/05/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Robert was very professional and did not try to pressure us to make a purchasing decision. He did a test drive of the car we purchased to explain the features of the car. He answered our questions honestly and fairly. The dealership was professional from start to finish.


First class all the way!!!

5
Kim K on 06/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The entire experience was very professional. I was guided through the whole process and every aspect of the process was easy and effortless - from the initial purchase, the pickup, the financing, and the insurance assistance I received was fabulous. Robert Hynson was extremely helpful throughout. I am so glad I chose Classic Subaru to purchase my new car.


Wonderful Car Buying Experience

5
atinchy on 05/21/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I had a wonderful experience purchasing my first Subaru recently from Classic Subaru. I did some research online first to find the right dealership to visit, and I promise you the glowing reviews of Classic are accurate. I was helped by John Rigg throughout the entire process, and I would highly recommend anyone go see him if you're thinking about getting a Subaru. John made everything about the process enjoyable and easy, which was not an experience I'd had previously as a loyal driver of another make for over a decade. I felt zero pressure to buy on the spot or toward more expensive cars/options. John simply made conversation about my car needs and lifestyle, told me the features on the Crosstrek and Forester I was looking at, and responded to my questions in a clear and open manner. I actually visited on multiple days because I was so stuck on the hyper blue Crosstrek on day one, that I was concerned I'd make a rash decision even though the Crosstrek is a great car. John stayed in touch throughout the week emailing me pricing paperwork, info on my trade-in, and answering other questions I had. After my second test drive on my second visit, I actually decided on the 2016 Forester Limited to meet all the qualifications I had for changing cars. John again made the process easy - getting the papers together for the offer, getting the car ready for my pick up day, and even emailing updated papers over once they had my trade-in payoff info gathered. When I was passed over to someone else for the whole financing portion, that process also went very smoothly and I was not pressured toward buying more expensive warranties, which was again new for me. I was in my new car and leaving the dealership in what felt like no time, and have not regretted my purchase once. The Forester truly is a great car all around. Classic and Subaru have won me over as a Subaru driver for life. I look forward to visiting again when it's time for my first service. If you're just looking for a new Subaru or are someone like me who has never had one before, do yourself a favor and go to Classic. They'll treat you right. Definitely ask for John Rigg. He's awesome at what he does!


Wonderful Car Buying Experience

5
atinchy on 05/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a wonderful experience purchasing my first Subaru recently from Classic Subaru. I did some research online first to find the right dealership to visit, and I promise you the glowing reviews of Classic are accurate. I was helped by John Rigg throughout the entire process, and I would highly recommend anyone go see him if you're thinking about getting a Subaru. John made everything about the process enjoyable and easy, which was not an experience I'd had previously as a loyal driver of another make for over a decade. I felt zero pressure to buy on the spot or toward more expensive cars/options. John simply made conversation about my car needs and lifestyle, told me the features on the Crosstrek and Forester I was looking at, and responded to my questions in a clear and open manner. I actually visited on multiple days because I was so stuck on the hyper blue Crosstrek on day one, that I was concerned I'd make a rash decision even though the Crosstrek is a great car. John stayed in touch throughout the week emailing me pricing paperwork, info on my trade-in, and answering other questions I had. After my second test drive on my second visit, I actually decided on the 2016 Forester Limited to meet all the qualifications I had for changing cars. John again made the process easy - getting the papers together for the offer, getting the car ready for my pick up day, and even emailing updated papers over once they had my trade-in payoff info gathered. When I was passed over to someone else for the whole financing portion, that process also went very smoothly and I was not pressured toward buying more expensive warranties, which was again new for me. I was in my new car and leaving the dealership in what felt like no time, and have not regretted my purchase once. The Forester truly is a great car all around. Classic and Subaru have won me over as a Subaru driver for life. I look forward to visiting again when it's time for my first service. If you're just looking for a new Subaru or are someone like me who has never had one before, do yourself a favor and go to Classic. They'll treat you right. Definitely ask for John Rigg. He's awesome at what he does!


Friendly and Knowledgeable Sales Staff

5
sara schindel on 05/02/2016

Customer Service: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Liam Bennett rode with me on my first test drive. He knew everything about the car and could anticipate my questions and concerns. He offered a suggestion to add leather seats which was the only option I really wanted. The extremely competent staff at Classic streamlined the buying process and offered options for finance and insurance.Liam patiently showed me all of the feature of the car when I picked her up and when I returned to have the leather installed I was given a car to drive for those few days I was without my car.I love my new car! Thanks guys!!


Great Experience

5
sube-wrx on 05/02/2016

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I found the car I was looking for at Classic Subaru and reached out to Liam Bennett. He streamlined the entire process and took care of as many details as possible before I arrived. I was in and out in less than 2 hours - not bad for a Saturday. Liam is great to work with and knows the products very well.


Customer Service at it's best

5
Cat on 05/01/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The service I have received since purchasing my Outback from them exceeds the buying experience. Thank you for the gentle reminders and taking the time to check on my new car ownership.


As easy as it gets

5
Happy Buyer on 04/26/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

John and Eric made our recent purchase of a Subaru Crosstrek as easy as it can get. I contacted the dealership, expressed interest in a car I found online, got a quote, and scheduled an appointment for a test drive. As customers from out of town, our time was limited. When we arrived at the dealership, the car and John were ready and available. John gave us an overview of the car and let us take our test drive without "overselling". Once we decided to purchase the car, Eric promptly evaluated our trade in and gave us a fair value. From there, the loan approval was quick and easy. Their in-house insurance agent even helped us get insurance cards so that we were fully prepared before we left the dealership. I would HIGHLY recommend Classic Subaru to anyone wanting a fair, straightforward, no haggling, and no high-pressure purchase experience. The Classic Subaru team was FANTASTIC!!


Happy Subaru customer

5
Subarulady-happy customer on 04/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone was so friendly and helpful. In the past, I never liked purchasing a car. I find it very stressful. Kathy and the Subaru team eased my mind and actually made it fun. We were very appreciative. Thank you Classic Subaru! Sincerely,Christine


Easy, easy, easy purchase

5
Tiffany on 04/26/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

John and Eric made our recent purchase of a Subaru Crosstrek as easy as it can get. I contacted the dealership to express interest in a car that I found online, got a quote, and scheduled an appointment for a test drive. We drove over two hours to this dealership even though we have a local Subaru dealership because they had a great selection, offered an excellent deal, and I appreciated their low-key sales approach. When we arrived at the dealership, the car and John were ready and available. John gave us an overview of the car and let us take our test drive without "overselling". Once we decided to purchase the car, Eric promptly evaluated our trade in and gave us a fair value. From there, the loan approval was quick and easy. Their in-house insurance agent even helped us get insurance cards so that we were fully prepared before we left the dealership. I would HIGHLY recommend Classic Subaru to anyone wanting a fair, straightforward, no haggling, and no high-pressure purchase experience. The Classic Subaru team was FANTASTIC!!


New Car Purchase

5
BWM on 04/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great experience. Very easy and seamless processes, Kathy Buege was a pleasure to work with, very knowledgeable and professional. Will certainly recommend in the future.


I love my Subaru Forester

5
Cindy on 04/05/2016

Customer Service: 5.0 Friendliness: 5.0 Overall Experience: 5.0

I was dreading buying a new car after 17 years of driving my old car. But Liam was wonderful to work with and very helpful and not a high pressure salesperson at all. He and Eric have changed my perception of car salespersons. I would highly recommend this dealership and Liam in particular.


Refreshing Auto Purchase Experience

5
Ed W on 03/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My recent purchase of a new Outback 3.6 was by far the most pleasant car buying experience I have ever had. The staff were welcoming; the facility inviting and comfortable. Everyone worked well after the closing hour to get me in the Outback that night. Kudos to Mike, Eric, Kody and Kenny!


Excellent.

5
Semenik on 03/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

During past 15 years I purchased several vehicles, some new ones and some pre owned. February 27 of 2016 I purchased new Subary Outback. I would like to say I had the best experience in my entire live buying this amazing car from Classic Subary dealership.I so appreciate Liam Bennet, Eric Fritsch and all dealership team for the best deal and excellent service. Sincerely, Igor Semenenko.


Best Dealership Experience Ever!

5
Ed Willard on 03/21/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I purchased a 2016 Outback from Classic Subaru on Wednesday, March 16, 2016. It was by far the best experience I have ever had purchasing a new car. Mike, Eric, Kody and Kenny stayed well past closing hour to ensure that I could drive home that evening in the new Outback. Thanks so much!


Quick, easy, enjoyable

5
bgreen01 on 03/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

These days people expect a baseline of cleanliness and product presentation from a car dealership. Classic Subaru exceeds this baseline and then some. My interaction with this dealership was by far the most efficient and pleasant dealing I have ever had as a car buyer. From friendly, welcoming staff to helpful and efficient handling of my trade-in and new lease, Classic Subaru knocked it out of the park. I will certainly continue dealing with them even despite the longer distance from my house, and will also unabashedly recommend them to any family and friends in the future.


Unexpected Buying Experiencing

5
SubaruOutback on 03/14/2016

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After 20 years of driving the same vehicle, and in the market for a new one, I was a little apprehensive about having to go through a high pressure sales pitch. Liam and staff at Classic Subaru were quite the opposite. From my first visit, through the ordering process, until my final purchase they all were there to make my buying experience a positive one. I am truly enjoying my 2016 Outback and would not hesitate to recommend Classic Subaru and staff.


New Subaru Forester Purchase!

5
harmor on 03/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Just picked up my Subaru Forester this morning and wanted to thank Robert Hynson for making the purchase a great experience! He was very pleasant, knowledgeable and patient and I felt like he did everything he could to make me comfortable with my decision. Especially because NO drama during the car buying process! We ordered the car in January with ETA of 10-12 weeks, but happily it came in at 9 weeks and appointment today allowed plenty of time to make sure paperwork was correct and to go over all its features! The Forester has great visibility, it's comfortable and has plenty of zip! With the Touring model, I was able to get many upgrades at my price point and I'm delighted with the car and the service! Easy to recommend Robert Hynson and the Subaru team!


First Car Buying Experience

5
emwright46 on 02/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a great experience at Classic Subaru! I got an 'e-quote' online of a Forester and shortly after Liam contacted me to schedule a time to come in and take a look. I was already pretty sure that was the car for me and it was perfect in person. He was a great Salesman because he wasn't the 'Salesman type'. I told him exactly what I wanted and he didn't push me to upgrade to better models or more features. Also this was my first car buying experience and I'm a female which tends to make Salesmen talk down to you but I didn't feel that way at all. Everyone there just talked to me like a person and it was great experience. I would definitely recommend Classic Subaru.


New car purchase

5
ecn975 on 02/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I've just had my two week anniversary with my 2016 Outback. I am enjoying the new car experience. I appreciate the help I received from Liam Bennett during the purchase process. I appreciated his "no pressure" style and his patience. I received the information I needed and my questions were answered. Everyone I spoke to was helpful and professional. Thanks Classic Subaru


Great experience as a prospective customer for a new car

5
jmf87 on 02/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I walked in at the end of the day to discuss a potential car purchase. I worked with Liam who immediately set out to find the specific model I was interested in. He was courteous and answered all my questions in a calm and respectful manner, and presented a very good offer on a new car. We exchanged notes over email as my wife and I discussed our options and he was very respectful over that medium as well. Although we did not end up buying this particular car, I would definitely go back to Classic Subaru for a future purchase and highly recommend it. It is our first time going through this process and this is the dealership we were best treated at.


First time car buyer

5
KJM516 on 02/16/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This was my first car purchased and the experience couldn't have been better! Liam was patient with me and all my questions and I never felt pressured to make a decision on the spot. I would recommend Classic Subaru to anyone. Liam went out of his way to make sure that I got the exact car I wanted and made sure I was getting the best deal possible. Eric, the sales manager, was also great. When I came into purchase the car he just sat and talked to us while we waited for paper work. This was definitely not a typical car dealership experience and I mean that in a good way! if you want to purchase an awesome car without all the hassle of a typical car sales experience, this is the place to go!


Service call ended up in new car customer

5
FRSTBYT on 02/16/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

After having my 8-year old Subaru serviced at this dealership during an out-of-state trip, my husband and I returned to this dealership the same weekend to do some car shopping. We left with a brand-new car off the show room floor and am thoroughly pleased with the entire experience. We were able to make an informed decision, test drive what we wished, make the financial transaction, receive operator instructions, and return to our adjoining state all in the same afternoon.


Great experience buying a 2016 Subaru

5
Tensai on 02/16/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After having a variety of Subaru dealerships compete against each other in making me offers for the vehicle I was looking for, I decided to test out the Costco Auto Purchase Program and see how that worked. I logged in the site, and the only Subaru dealer in my region that Costco had a partnership was Classic Subaru of Atlanta (a two hour drive from my house). Liam Bennett called me, I told him what I wanted, and he quoted me a price that was better than any of the other offers. I like to negotiate, but I knew the price he offered me was fair based on my research. I had a few questions, and his answers were all very thorough. I ordered a new car and had to wait a few weeks for it. Before it came in I sent a long list of extra add-ons, fees, etc., that I did not want to pay if they were to spring them on me when I arrived. Liam sent me a detailed break-down of all the fees associated with the vehicle, and none of the one's I was concerned about were on the list. Essentially, he sent me the itemized contract ahead of time. Very nice, very professional. Then, when the vehicle arrived, we drove to Atlanta and met Liam. Super nice guy. The process was very streamlined no surprises. When Liam took me to the finance guy to pay for the vehicle, I thought: "Here it comes the hard sell for the extended warranty." He basically handed us a sheet that had all the extended warranty plans listed in column format, briefly went over each one, and that was it. When I told him I didn't want any there was no push back. He said if I later decided that I wanted one, I could just call him back anytime before the 3500 mile mark. He also said they could break up the payment of the extended warranties at zero interest. Very professional. Liam then took me to my vehicle, paired my phone with the Starlink system, showed me everything, and then I was on my way. I couldn't have been more pleased with my experience. I would recommend going to this dealership, even if you live outside of Atlanta. I would also recommend utilizing the Costco Auto Purchase Program.


First time car buyer

5
kjm516 on 02/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was my first car purchased and the experience couldn't have been better! Liam was patient with me and all my questions and I never felt pressured to make a decision on the spot. I would recommend Classic Subaru to anyone. Liam went out of his way to make sure that I got the exact car I wanted and made sure I was getting the best deal possible. Eric, the sales manager, was also great. When I came into purchase the car he just sat and talked to us while we waited for paper work. This was definitely not a typical car dealership experience and I mean that in a good way! if you want to purchase an awesome car without all the hassle of a typical car sales experience, this is the place to go!


Long distance customer will be a return customer.

5
FRSTBYT on 02/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I drove over from Alabama on a Saturday afternoon with the intention of test driving and purchasing a used car. We left later that afternoon with a brand-new car off their show-room floor after being given all the comparisons and needed information to make the best financial and informed decision possible. This team is exceptional in customer focus. Since I work in Atlanta, this was a no-brainer decision and hopefully a partnership we will have for years to come owning our car.


Best Dealer in ATL

5
Hunter on 02/15/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I can't even begin to explain how easy and streamlined the team at Classic Subaru made my experience. I worked with Liam and he was able to track down the exact car I wanted, brought it in that night and had it detailed and looking pristine for me the next morning. He also had all the paperwork and everything I needed ready to go by the time I walked in (per my request). I felt like I was in and out (again, because I asked to be), but not without him also ensuring I knew how everything worked and I knew all the excellent benefits that came along with purchasing my Subaru here. It was an exceptional experience and they gave me a great trade value and were a few hundred dollars cheaper than all the other dealers.


Excellent and Efficient Staff

5
h2woody on 02/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I can't even begin to explain how easy and streamlined the team at Classic Subaru made my experience. I worked with Liam and he was able to track down the exact car I wanted, brought it in that night and had it detailed and looking pristine for me the next morning. He also had all the paperwork and everything I needed ready to go by the time I walked in (per my request). I felt like I was in and out (again, because I asked to be), but not without him also ensuring I knew how everything worked and I knew all the excellent benefits that came along with purchasing my Subaru here. It was an exceptional experience and they gave me a great trade value and were a few hundred dollars cheaper than all the other dealers.


Our first family car

5
FirstFamilyCar on 02/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I decided to purchase a new car once we found out we were expecting our first child. We live in Birmingham, but decided to work with Liam in Atlanta on our Subaru purchase. Liam and the rest of the team are fantastic at what they do, and my husband and I agree that we will continue to work with them for future car purchases. We couldn't be more pleased both with the car and with the service.


Easiest car buying experience ever!

5
Kathy Lussier on 02/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was the first time I bought a car by myself. Usually my husband handles the negotiations when we purchase a car because I'm not that comfortable haggling back and forth with a salesperson. However, Liam's professionalism and demeanor put me at ease immediately. He wasn't going to "sell me a car" because he didn't need to...the car sold itself. From the test drive to signing the final papers, he was an absolute pleasure to work with. I recommend this dealership and specifically, Liam, to anyone looking for a non stressful, easy car buying experience!


CAN I GIVE MORE STARS????

5
Valerie on 02/03/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The only thing better than driving my new Subaru Forester was the absolutely fantastic customer service I received at Classic Subaru! They have assembled an absolutely outstanding team (and I think I met them all). Great customer service and really, really, really patient trying to go over every feature of my new car. I think they took at least and hour and stayed after hours to finish explaining things. Didn't even realize the time and they never intimated that it was a problem to stay. - Lots of great features (super intuitive) and I am so happy to be back in a Subaru! No pressure, no hassle and can't think of a thing they could done to make the experience more enjoyable...and who thinks buying a new car is enjoyable?! It was. Subaru has a totally different philosophy and - seriously - the cars sell themselves. * * * * * 5 stars!!!!!


I bought a car

5
ReeseWitherspoon on 02/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was the third Subaru dealership in Atlanta that I walked in. The first dealership played games with me and not the super fun Settlers of Catan type. The second (whom I had previously purchased a subie from) "stalked" me like the last scoop of rice on Survivor. The third, Classic, gave me a "cool, glad you're here, come hang out, we're confident we can help but not cocky and not insecure" kinda vibe. All the other reviews say Classic is professional, I agree, but its more than that, Liam and Eric managed to be professional AND personable at the same time. They are the unicorn of Subaru dealerships in Atlanta and make a great team.


Absolutely awesome experience.

5
tuffbuyguy4491 on 02/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Best dealership I have ever worked with in my 50 plus years of buying cars. Liam and Eric were so professional and pleasant to work with. I explored different options with them to get the right car and right financial arrangements. They were very helpful and I am extremely happy with the car and deal I got. This is the second car I have purchased from these two people. From a person who historically despised shopping for a car, these two made be look forward to buying my next car from them in a few years.


Extremely competent and professional staff

5
stout71 on 01/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have never worked with a more professional sales team. Liam did a great job with my sale from my initial inquiry until the time I left the lot, and has even followed up a few times since. I will continue to buy any future Subaru from this dealership. AAA++++ all the way around.


Awesome Team and Very Pleasant Experience

5
Megan Hall on 01/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Working with Liam and Eric was fantastic. I felt like I received a good education about what I was getting and that the whole time they were genuinely trying to find the right car for me -- not just make a sale. This was my first time buying a brand new car but they walked me through everything step by step and made sure I was really comfortable with each decision I made and didn't feel pressured.


Knowledgeable, Considerate, Friendly

5
rachall78 on 01/26/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Working with Liam and Eric was the best car buying experience I've ever had! I'm a first time Subaru buyer, and Liam provided a very thorough overview. I was trading a vehicle, and Eric was open about the valuation process which I appreciated. The follow up experience, from the sale has also been very positive, and I highly recommend this dealership.


Great!

5
carriuolo15 on 01/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had an excellent experience at the dealership! The whole process went over smoothly, and I got my new car in a very short amount of time. Liam was very helpful throughout the whole process! Everyone there was also super friendly and helpful. :)


Great!

4.8
kwonnedy on 01/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

My husband and I were so pleased with our experience at Classic Subaru of Atlanta. Liam was wonderful. He was informative and helpful without being pushy. He made buying a car easy.


"Fantastic Experience"

5
roadtrip on 01/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It had been awhile since I had purchased a new car and I was really dreading the whole car buying thing. Liam was my sales person, he made it such a wonderful experience...very hassle and stress free.I would highly recommend this dealership, they are very professional with excellent customer service!


Great Experience!!

5
Subaru2016 on 01/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am very pleased with this dealership and their level of customer service. I look forward to returning here for future purchases and services. Thank you for your fine professionalism!


Yes it can be a great experience

5
FirstNewCar on 01/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Liam and Eric took great care of me on my Outback purchase. They found me the vehicle I was looking for and gave me straightforward advice on packages and options. I ended up with my dream car and I love it! They worked around my schedule and I've experience great service after the sale!


Fantastic Purchase Experience of a 2016 Forester

5
JoshRunner2014 on 12/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This has been, by far, the easiest purchase experience of my life. Last evening I emailed Classic Subaru of Atlanta to inquire about pricing for a 2016 Forester. Within 5 minutes, I received excellent, final pricing from Robert Hynson. I made an appointment with Robert to pick up the car at 10:30am this morning. When I arrived, the car was detailed and looked perfect. I was offered a test drive, and then was sent into financing with Khaled Haza. After being with Khaled for about 5 minutes, the deal was done. I went through a new car overview with Robert, and was on my way. Excellent, excellent experience! Ask for Robert, Khaled, and Eric (General Sales Manager) for a fantastic, easy buying experience! I look forward to being a repeat customer of this team!


2016 New Subaru Outback Purchase

5
Louis Malooley on 12/22/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The Team at Classic Subaru did EVERYTHING they said they would do and then some! Eric, Kathy and Kenny all have high integrity and excellent follow through! This is my best and easiest car buying experience, ever! That includes many brands such as Vovlo, Mercedes and BMW. Mike Domenicone deserves great kudos for his team!


Treated like a queen

4.5
Anxiousbuyer on 12/22/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Mike Quigley insured I got the car I wanted at a fair price. There were no unpleasant surprises . Overall the best car buying experience I ever had.


2016 Subaru Outback Purchase

5
Louis Malooley on 12/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The Team at Classic Subaru did EVERYTHING they said they would do and then some! Eric, Kathy and Kenny all have high integrity and excellent follow through! This is my best and easiest car buying experience, ever! That includes many brands such as Vovlo, Mercedes and BMW. Mike Domenicone deserves great kudos for his team!


Great Experience

5
dtlc8898 on 12/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We were not planning to buy a new car yet, but our older van had other ideas. We had been leaning toward Subaru and wanted a hybrid. Found a Crosstrek Hybrid that was a year old with low miles at this dealership. The whole experience was excellent. Everyone was very nice and Mike and Eric and Kenny made the whole process a pleasure. We love our Crosstrek and would refer friends and family to this dealer.


Great experience!

5
Kristin Harris on 12/07/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I love the group at Classic Subaru! Both my husband and I have had good, transparent, and quick experiences purchasing our vehicles here. My husband, too, takes his Forrester nowhere but Classic for maintenance.


Kudos to Robert Hynson...overall excellent experience!

5
bpnewcar on 11/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently purchased our first Subaru, a 2016 Crosstrek limited, for my son's first car. I spoke directly with Robert and told him exactly what I was looking for package and color wise and that I needed the car shipped to my son as a surprise. Although difficult to find, Robert located a vehicle within hours and had it delivered to the Atlanta showroom for me to check out. He was incredibly professional, gracious and made the whole car buying process very personal. Both Robert and Eric Frisch made sure the car was picked up and delivered in a timely fashion and Robert made himself available for any car related questions. Could not have gone any more smoothly! Excellent, personalized, professional service. We will definitely be back!


Worth Every Minute and Every Penny!

5
Debster on 11/25/2015

Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I've never been a big fan of the dealership car buying experience. I've always felt like I had to psyche myself up to do the back and forth haggling just to feel like I got a good deal. That was so far from the experience my husband and I had with Liam, our car rep, and Eric, the General Sales Manager, at Classic Subaru. Not once did we feel pressured, even after test-driving two cars. In fact, we had to tell Liam we wanted to go inside and talk. Once inside Liam and Eric continued with the same "friendly and fair" tone. There was no need to negotiate because they were both focused on making our car buying experience a positive one. In the end, we felt extremely valued as customers and absolutely love our new Subaru Legacy. I'm 100% positive this won't be our last Subaru - it's a great company with great cars and staff who put people first.


It was an excellent experience. Definitely 5 stars for all

4.5
Grammie on 11/20/2015

Pricing: 4.0 Overall Experience: 5.0

I had been looking for a smaller car since May, I first saw the subaru Crosstrek online. Loved the look and features of this car. I contacted Liam Bennett at Classic Subaru and he was Friendly and helpful, he made my visit and purchase of my new subaru a great and enjoyable experience. No hassle, just good facts. He and Eric were both very helpful. Liam spent a lot of time with me explaining all the features of my new car. I must say that I am thrilled and beyond excited with my Crosstrek. I hope to get many years of service from this little jewel, and I will encourage anyone to look at the Subaru line of vehicles. thanks Classic Subaru of Roswell.


Best experience in 51 years of buying a new car

5
Dean Frey on 11/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We purchased our first Subaru, a 2016 Outback, from Classic Subaru of Atlanta in October. Robert Hinson and Eric Fritsch made the purchase a very pleasant experience. They gave us a good deal on the car and a fair value for our trade-in. We bought the Subaru because of its quality record, it's style and its numerous technical and safety features. Robert is quite knowledgeable.of the car and went over the features in detail with us at delivery and followed up shortly afterwards. Velma and Dean Frey


Purchase of 2016 Outback

5
Tom R on 11/11/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased a new Outback at Classic in late October. In trying to decide between a Legacy and an Outback and searching for the color combination I wanted, I visited and received offers from four Atlanta area Subaru dealers. Despite some initial problems in making contact, I was pleased with the overall experience in dealing with Classic and very pleased with Robert Hynson who handled my purchase. Robert was friendly, responsive, candid and professional. Although Classic differed from other dealers in the ordering process and there was some uncertainty in the time of delivery, Classic's offer was superior to other dealers and the wait ended up being only a week or so later than what other dealers were promising. The whole transaction went very smoothly and I am very glad I selected Classic.


Hassle-free Purchase

5
Sophtware on 11/05/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I was in the market for a new car this year and had narrowed my choice down to a Subaru Outback 3.6R. Once I knew what I was going to buy, it was time to find a dealer that would negotiate a fare price for the vehicle. I tried four (4) different dealers, two in this state and two in another state. Only one of the dealers weren't willing to come down on the price. This dealer not only was willing to negotiate with the price, but also beat all the other dealer's price by a large margin. I ended up ordering my Outback from Classic Subaru and had to wait less then two months. The car came it early and the sales rep (Kathy) did a great job of keeping me informed about where my car was in the ordering processing. Picking up the car at the dealership was easy, although it did take a while. But the brand and the car was more than worth the wait. The sales rep (Kathy) spent a lot of time we me going over the new features in my car, which was nice. I would definitely recommend Classic Subaru for anyone interested in purchasing a new Subaru.


Subaru of Atlanta - Robert Hynson Sales Consultant

4.8
Patti B. on 11/03/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Recently purchased a 2016 Forester (Touring) from Classic Subaru. Sales Consultant, Robert Hynson, was knowledgeable, professional, and personable. Robert answered all of my questions and worked with me over a three week period to ensure my purchase met my requirements and expectations. There were no surprises at the purchase point. Robert spent over an hour helping familiarize me with my new vehicle before I drove off the lot. I would highly recommend Classic Subaru and especially Sales Consultant, Robert Hynson.


Buying a New Forester AGAIN

5
Jazzy1 on 10/29/2015

Overall Experience: 5.0

The information-gathering and decision-making part of the process was terrific and all that I had hoped for. I already own a 2002 Forester that I purchased and have serviced at Classic and knew I would buy another Subaru from them. My salesperson, Liam Bennett, was very informative and gave me everything I needed to make my decision (Outback vs Forester) without trying to influence me. I had done my research with Consumer Reports and KBB - so when he gave me the price I knew it was a fair one. He was very straightforward. A great experience with a great team and a great car!Eric even did some research and recommended a good service dept in Florida where I will be retiring my 2002 Forester - she has lots left in her!!


Great Experience

5
Jeremy on 10/13/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great experience with Classic Subaru. Quick and painless. And I love my car.


Repeat Customer of Classic Subaru!

5
Starr Car on 10/06/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I bought my first Outback at Classic 8 years ago and it was a fantastic experience. I'm happy to say that my 2nd buying experience was just as great. Robert Hynson was really terrifc, knowledgeable, helpful but very laid back. I didn't realize Outbacks were in such high demand and required pre-orders. Robert walked me through the order process and 6 weeks later I have my new ride! Robert was very thorough explaining all the new technology to me. I'm VERY happy with the promotional package Subaru offered for Starlink. I have also used Classic's Service Department since 2008 for all of the maintenance on my first Outback. Great service every time!


Most pleasant buying experience imaginable

4.7
JBarnard on 10/05/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Kathy was delightful. She was pleasant, open and honest with me. She walked me through the process of building the Outback just the way I wanted, making suggestions and explaining alternatives as we went. Never any pressure at any point in the process, just helpful and sweet. When signing paperwork I was keeping an eye out for them trying to screw me somehow. It never happened. They seem to take the long view of having loyal, satisfied customers rather than pushing for the most they can get off a single sale. I'll be recommending them to my friends.


Extremely Happy Repeat Customer of Classic Subaru!

5
Starrcar on 09/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just purchased my 2nd Outback from Classic Subaru. My first experience 8 years ago was fantastic, so when I decided to get a new Outback I knew where to go. I'm very happy to report that my 2nd experience was just as great at the 1st one. Robert was so friendly, knowledgeable and professional. Also Jim in the Finance Department made the paperwork effortless. I couldn't be happier with my new Outback.......thanks everyone!


Great Experience

5
Abc1234$ on 09/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had a great experience here!Purchasing our 2016 Forester was easy and painless.Robert and Eric were both helpful, customer focused, and very knowledgeable.There was none of the pressure you get from other dealerships and their sales teams.I would highly recommend Classic Subaru of Atlanta!


I love my Outback! Thanks Classic Subaru Atlanta!

5
Subarooo's are awesome on 09/09/2015

Overall Experience: 5.0

Robert and Eric were both very helpful, friendly, & professional. I'm happy to say that buying my car at Classic Subaru Atlanta was stress free and a great experience. They were excellent! Robert even did a 101 class on my Outback and pointed out the nice features. I absolutely love my car- thanks Robert & Eric! I would highly recommend Classic Subaru Atlanta, and will definitely be recommending my friends/family here.


best car buying experience to date

4.8
newsubarufam on 09/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

had my best car buying experience to date considering my last experience was not close to average, Robert and Eric were helpful in getting both cars I needed timely at good prices too. Robert did a good a demo of all the nice features to get acquainted with both cars. highly recommend


Stress free car shopping

4.8
beckpal on 08/29/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I worked with Kathy Buege at Classis Subaru of Atlanta. She was great to work with. She answered all my questions and there was no pressure. Buying a car can be so stressful but she make it as painless as it is possible. I had researched prices on line before hand and they were competitive. Adding in 2 years of maintenance and it was a happy deal! Thanks, Kathy!


Robert is Amazing!

5
Classic Girl on 08/24/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Robert was wonderful! Professional, informative, accommodating, very easy to work with! This was the easiest car buying experience we ever had! Thanks Robert and Team! Love our Subaru and will be back for the next car!


Love Classic Subaru! Robert is the BEST!

5
lullian20 on 08/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

These guys are GREAT! Robert was wrapping up with another customer when we arrived. Without missing a beat Liam stepped up to help out until Robert was available. As soon as Robert was free he was right there with us. The whole experience was absolutely wonderful. No pressure; they listened to what we wanted/needed/could afford, and they advised accordingly. We wanted to think things over for a day before making our decision, and Robert totally understood and encouraged us to do what made us comfortable. Once we made our decision, Robert completely worked around our schedules to get everything taken care of. He made sure we understood all the features of our new vehicle, the warranty plan, the service plan, etc. I've even contacted him since the sale with a couple odd questions, and he's been awesome about helping. The whole team has been friendly, helpful, and accommodating. We are now a Subaru family, and Classic Subaru of Atlanta is the only place we'll go.


Kathy Buege is amazing!

5
Joseph on 08/17/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have purchased many, many cars from many, many dealers in the past 20 years. Undoubtedly, Kathy was the best sales agent I have ever dealt with. From the moment I met here I knew she was the right person. She did not play any games. She was straight honest and did not lie. She completed everything within about 1 hour. Thank you Kathy.Cheers, Joseph J Flagge, MD, JD


Professional with the personal touch.

5
jendvr on 08/17/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From the day I set foot in the door, I was comfortable at Classic Subaru. I came by to look at Outbacks and Crosstreks knowing I wanted one some day. I met Robert Hynson, one of the sales consultants, and he he spent a great deal of time with me. We reviewed my needs and wants for a vehicle, and compared the two models I was interested in. We talked about form, function, engines, drive trains and all the amazing details Subarus have to offer. He was patient with all my questions and especially on the test drives. I never felt any pressure to buy, but I knew when I was ready purchase I would return here. Months later I called and set up the appointment. I decided to order an Outback. It is a complex process for someone who has never done it. When we were done, I felt I understood each item I was selecting as well as what I had not chosen. Smooth as silk. To make things better, the car arrived early. I was able to come the next day and pick up my new car with a great review of all the options I had chosen. I drove out as happy as I could have wanted.Overall it was a great experience. The dealership itself is bright and open. The employees are knowledgable, friendly and take their time with you. Eric Fritsch, the general sale manager, oversees a great group. You can tell the employees love working there, which makes you comfortable right when you walk in the door. I had heard good things about Classic Subaru and they lived up to the reputation.


Best experience I have had buying any car, period.

5
WeaselTactics on 08/12/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone was very friendly at the dealership, I was working with Robert through Truecar.com and had a great experience with this dealership and salesman. Robert was very helpful, knowledgeable about the car I wanted (WRX) and worked with me a lot to get me in the car at the price I was looking for. I would definitely recommend this dealership to a friend/family member, and plan on returning for my next vehicle, whenever that may be.


Helpful, friendly employees (especially Liam)

5
marrm_96 on 08/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The service is great and people went out of their way to accommodate our situation. The employees are very friendly and eager to help, and Liam helped us get a fair price for the car (Subaru Impreza Hatchback). One thing we liked in particular and that stood out compared to other dealerships was that when we declined a certain offer, the dealers did not try to pressure us, as is notoriously common at many other dealerships.


Thanks, Liam, for the painless car buying experience!

5
LindseykMo on 08/08/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Liam was so helpful in getting me the exact car I was looking for and the price I wanted to pay. He listened to what I wanted and made it happen - even though the car I wanted was at another dealership. He made my first "new" car buying experience a breeze! Thanks, Liam!


Professional assistance

5
puck on 08/06/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The sales person acted very professional, transferred a feeling of trust, did not provide any gimmicks, was calm in describing features of automobile, did not get overly eager to sell the car. Let us make our own decision with his help. Very good assistance with financial part of transaction. All in all, an unusual pleasant experience.


New Subaru Purchase

5
barron on 08/06/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We purchased a new Subaru Imprezza Hatchback on 8/5/15 and the whole experience was great. No pressure tactics, just professional interaction every step of the process. The car was prepped perfectly and very clean. Everyone we met including the lot techs were friendly and helpful. This is a great dealership to do business with. Robert Hynson was a real pleasure to work with during the sale and very knowledgeable and professional.


Liam Bennett and Classic Subaru of Atlanta - the Best!!

5
American Pharoah on 08/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Liam Bennett asked me about the type of driving I wanted to do with a car. I told him that I wanted to be able to do long distance driving, handle drastic weather changes and the subsequent changes on the road, while feeling safe. Liam then explained the features of the Subaru Forester engine design, the AWD and the exterior extended front view due to the design of the hood - all of which would help me do the type of driving I wanted to do. Of all the different car dealerships that I visited Liam was the only person concerned with helping me achieve my type of driving. I also want to mention that when my car tag came in I was not home in Atlanta - Liam and Classic Subaru of Atlanta sent my car tag to me, by FedEx overnight. I was so impressed.I would recommend Liam Bennett and Classic Subaru of Atlanta. Everything Liam Bennett told me about the Subaru performance was true - it has been through all types of weather when many cars ended up off in the ditch my Subaru handled the road - it has even sat on a closed Hwy for 4 hours, engine going and I did not have to pull off into the ditch. Thank you Liam.


Best car buying experience

4.5
Shashikant on 08/02/2015

Buying Process: 5.0 Overall Facilities: 4.0

I was looking for Subaru forester for my daughter for some time, I found it at exactly the right time the exact car my girl was wanted at this dealership. I requested an internet quote ,received it in no time with lot more reasonable price than at local dealer. It's along drive from my home, but it was worth it.


Exceeded Expectations

5
fiats61113 on 07/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Believe it or not, I was in an accident in my own car while coming to pick up a car that I had on hold for my daughter. Liam Bennett had already helped me find the exact car that I wanted but was so awesome and gracious to get my new car ready quickly and got me in and out in less than an hour. This car is AWESOME and love it. What a great deal with all the safety features and the "luxury" features.


Daughters car serviced

4.7
daddysgirl on 07/30/2015

Customer Service: 5.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

I sent my daughter to Classic Subaru to have her car serviced. She was made to fee very comfortable with the repairs that were needed. My daughter doesn't know much about cars so they even called me to make sure I was understanding of what was needed


my NEW service place of choice

5
mldrew on 07/22/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

i couldn't get in at my dealership so I called Classic. They were friendly , knowledgeable and quick to schedule my appt. I had a great experience at Classic and I will be coming back


Beautiful facility

5
MRH4785 on 07/22/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

what a beautiful facilityita a very comfortable place to service your car. I was able to watch TV and enjoy my coffee in a clean facitly


quality staff

5
ALboyd on 07/22/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had a great experience with my first service visit at classic Subaru... fun, friendly and fast!


Best experiences thanks to Mr.Liam Bennett

5
Robert.schenkjr on 07/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Upfront professional he made be feel like part of the family. Because I lived over 400 miles away everything was handed mainly via correspondence. This cut down the wait time at the dealership when I picked up the vehicle


1st Subaru experience

4.8
Robert Schenk on 07/11/2015

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

One of the best experiences I've ever had purchasing a vehicle. Professional atmosphere and was able to handle the majority of the paperwork over the Internet for phone


Robert and Liam Were Great!

5
a2edave on 07/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife and I have not purchased a new car in years, but due to the high rating of the Legacy on Consumer Reports decided to look into purchasing one. Liam was helpful in looking through the options and Robert helped us understand the vehicle. Jim was even good when it came to financing. It was a positive experience all around and I would definitely come back for our next car purchase.


Awesome customer service!

5
PJ Shaw on 06/28/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I just bought a Subaru Forester Limited at Classic Subaru of Atlanta and could not have had a better experience! Sales consultant Robert Hynson was awesome: low-keyed and yet knowledgeable; personable and professional. General Sales Manager Eric Fritsch held the Venetian Red Pearl Forester I wanted for an extra day when our family's decision was delayed by my mother's serious medical problem (after they knew we were taking the car), and Jima proud Marine veteranwas great to work with in the finance department. We got a good rate and though the "extras" had to be explained to us, of course, before we signed the papers, we were never pressured at all to take any of them. In fact, the entire experience at Classic Subaru was no-pressure. We were presented with the facts about these great cars, offered test drives, and then given the time and space we needed to make a decision. That shows respect for the customersomething we felt throughout the entire car-buying experience. Robert Hynson has even offered to go over my Forester's basic operating systems and "bells and whistles" again, at my convenience. Thank you, Classic Subaru, for your superb service. You've invested in your customers, and it shows.


Easy Transaction for 2015 Subaru

4.8
GeorgeY on 06/24/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Found a few options for car I wanted on line, went to Subaru of Gwinnett first. They didn't have the car I wanted and old me the car was no longer available in the trim I wanted. Went to Classic, was a little futher for me and met Robert. Made the transaction smooth. Moved 4 cars out of the show room so I could test drive. Easy negotiations. Robert was very knowledgeable on the car I was getting and different trim options. Spent the time pairing my phone to car and going over all the little details. Puchased my car in less then two hours. Drove it home that day.


Exemplary experience with Robert Hynson

5
nsgmwat on 06/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We were in the search for a 2015 Subaru Outback 2.5i Limited. The entire Atlanta area was out of stock. We called Classic to see if they could meet our pricing and Robert Hynson took us from there. He guided us through the entire process of ordering. Everything took place via the phone and email. We never went into the dealership until it was time to get the vehicle. The price we agreed upon was excellent and Robert stayed 100% true to the quote. He kept us in the loop during our 7 week wait and always responded promptly to any questions we could come up with. The day came for us to pick up/pay for the vehicle and there were NO surprise price increases! We paid the exact, to the penny, amount agreed upon at order. Everyone we encountered at Classic was professional and kind. We never felt pushed or taken advantage of. It felt fun and exciting the whole way! We never had to play 'games' with a finance manager (who was quick to accept our "no thank you" to any add on's) or sales manager. We did get to met the Sales Manager Eric Fritsch, but it was only for him to introduce himself and welcome us to the Subaru family. After the sale, Robert spent time teaching us about the car and getting it all set up for us. This was an excellent experience. We will absolutely return to Classic and Robert for our next Subaru.


Wonderful experience

5
Dolo63 on 05/31/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The best experience I have ever had in my 30+ years of buying cars. Robert Hynson was wonderful. Everyone I came in contact with was superb. I highly recommend not only Robert but the entire dealership. I am so very, very happy with my purchase of a 2015 Outback. You have turned a loyal Toyota buyer into a Subaru fan for life.


Great experience. Worth driving from long distance.

5
wareagle on 05/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our family was in the market for a new Subaru Forester, and when we called for an estimate, Robert gave us a great price. So we made the trip from Birmingham, and when we arrived, the staff was very friendly, engaging, and relaxed. We paid a fair price for the vehicle, and Robert was more than helpful in answering any questions and working with us through the car-buying process. We would definitely recommend this dealership to anyone looking to buy a vehicle.


Robert Hynson did a terrific job

5
Atlanta commuter on 05/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

All went very smoothly with purchasing a 2015 Subaru Legacy 3.6R limited. Features were explained well so that I could choose only the extras that I needed, pricing was very fair, and delivery was earlier than expected.


Puts the customer first

5
SKS on 05/19/2015

Friendliness: 5.0 Overall Experience: 5.0

I would like to second all of the comments about Robert Hynson. Good advice and thoughts, and absolutely no pressure and is patient throughout the selection and buying experience.


Great buying experience

5
Chris on 05/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our visits with Robert Hynson was one of the best car buying experiences I have ever had. I hate the process of buying a car. Robert made this process a very simple and pleasant experience. He was patient with us and listened to what we were looking for and found us a car that met both my wives and my requirements. Robert was the only sales person at the seven different dealerships we visited that did not pressure us to make a decision and was extremely patient, which was quite an accomplishment with us. The entire time we worked with Robert we felt he was looking out for our best interest and not his. We've never owned a Subaru or even looked at them before but we are now sold on them. Robert helped us find the 2015 Forester that made us both happy. We will definitely be back when we are in the market to replace our other vehicle.


Great buying experience

5
Andy on 04/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our visit was one of profesionalism. Robert orr sales person was great to work with and he was very knowledgable, patient and worked with us to get the best car for my daughter. Overal a great buying experience that I would be happy to do all over again.


Excellent Treatment

5
Bill on 04/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After searching many other makes/models,I was asked to consider Subaru.From my very first visit 'till pickup of my Outback,my salesman happened to be Liam Bennett.Each time I came in he was patient,courteous,thoughtful and informative about all things Subaru.It took me several trips to make my decision and Liam's attention to my concerns each time made the decision easier and easier.Additionally,he made the purchase process go smooth and the final delivery experience a lot of fun.Auto purchases,especially new ones,are stressfull to say the least.Liam made it pleasurable.I'm at 24 hours into my ownership now and I enjoyed every bit of getting here...thanks to Liam and all the folks at the dealership.


Best car buying experience

5
Tami on 04/08/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently purchased a 2015 Subaru Outback from John. I can honestly say that this was the very best experience I have ever had purchasing a automobile. John went the extra mike to make sure I got the car I wanted at the best price possible. The professionalism of the entire staff was amazing. Believe me, you will want to purchase your next automobile at Classic Subaru of Atlanta. You will be glad that you did.


Fabulous overall experience

5
1Bull on 04/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I test drove the car at another dealership. They didn't seem interested in my business. However, Classic Subaru was helpful, informative, and truly interested in helping me get into the car I wanted. I have already recommended this car and dealership and salesman to others.


Fabulous overall experience

5
JB on 04/05/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I had test drove the Forrester at another dealership, however, they didn't appear to be interested in my business. John was helpful, informative, courteous, and most of all truly interested in helping me get into the car I interested in. I have already recommended this car, dealership, and salesman to many.


We like Robert and Eric so much we came back for #2

5
DrBryan on 03/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Robert and Eric are amazing! We had an amazing experience 2 years ago when I bought our Subaru Outback. We were so impressed that when it came time to by a second Outback 2015, we came right to Robert and Eric. They treated us like family and we got an amazing deal on the vehicle of our choice. He is helpful, but not pushy. I would highly recommend using Robert and Eric to purchase their next Subaru. Thanks Robert and Eric!Dr. Bryan Salminen


Honesty and straight forward.

5
Laura_2015 on 02/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently purchased a new 2015 Subaru Forester from John H. I cannot recommend this dealership highly enough, the entire experience from; my test drive to the purchase of my new car was stress free. John and his sales manager Eric, and their finance guru Steven G truly went above and beyond in helpline me drive away in my dream car while paying a price that I was happy with. If you are in the market for a new car, make Classic Subaru of Atlanta your first and last stop, this dealership truly makes the customer experience the heart of their business.


In, Out, HAPPY!

5
RallyCrossOholic on 01/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Robert Hynson made what I feared would be a difficult process an easy one. After starting the day at a Subaru dealer south of Classic, I left not unhappy, but not impressed. Afterwards, I was referred to Classic by a friend. Robert greeted me at the door, and per my request, we got down to business. I told him what I was looking for, which was not on the lot. He immediately searched other dealers inventory and included me in the search process. We found a car and he had it the next business day. When we sat down to discuss price, I expected the games to start, but there was no back and forth with an imaginary finance manager, or sales manager. We made a deal quickly and easily. In fact, when I met the Sales Manager (Eric), it was only for him to introduce himself and welcome me to the Subaru family.After the sale, Robert spent time to make sure I was comfortable with all of the features and helped me set up the car. I was so happy I am trying to convince the wife to trade in her car and purchase a CrossTrek from Robert.


Honesty and friendly

4
msalli1996 on 01/27/2015

Friendliness: 5.0 Pricing: 3.0 Overall Experience: 4.0

We are looking at Outbacks in particular. Liam was the sales rep we've been speaking with. He has been very knowledgeable and friendly throughout the process. Many salesman are pressuring, fast-talkers and very overwhelming to deal with. Liam presented as a very honest person, pleasant to talk to, appreciative of our time and was willing to fully explain details of the car as well as the offers. I was highly comfortable talking with him and asking questions. I TRULY appreciated his demeanor and attitude. I would highly recommend this dealership and Liam to anyone looking at a Subaru!!!


Fantastic Car Buying Experience - Love my Outback!

5
awallick on 01/12/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After shopping with my boyfriend for his car last year at other dealers, I was dreading having to go through the process again. I knew I wanted an Outback, and was recommended this dealer by a friend, so we paid a visit. The experience was so far from what we had at other dealers - Robert took us seriously from the first minute, and was extremely straight forward. He helped us choose the best option without overselling, and was honest about the features we didn't need. In the end, we decided to order the car, and did research online about a fair price. Robert and Eric offered us a great deal off the bat based on that research which was a happy surprise! When looking to trade in my car, Eric was honest about what he could offer and helped me recommend how to get the best value for my car even if it wasn't through them. The car came sooner than the original expected date, and although it was a bit later than the updated ETA (due to the manufacturer, not the dealer), Robert kept us up to date and got us into a loaner car until it arrived.Financing was also very smooth, the financing employee (not sure of name) showed us all the options for warranties/plans, but did not make us feel pressured to choose more than we were comfortable with. They got us a great APR - better than my credit union was going to offer.Overall, I would absolutely recommend this dealership. I love my new car - and my boyfriend has already told me he will seriously be considering going with Subaru and Classic for his next car!


Love my BRZ

4.8
Zoidberg on 01/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I would like to think Robert Hynson for keeping in constant contact with me and making everything easy. I would recommend Classic Subaru to anyone. Thank you guys very much.


What a great experience!

5
jbrewin on 12/30/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Car buying can be intimidating, but the team at Classic Subaru made it comfortable for our whole family....even our dog! We got a great deal and I would wholeheartedly recommend them. We shopped several different Subaru dealers. It was great when the nicest, most laid-back place also had the best price!


I've never had a more effortless car buying experience!

5
M Brown on 12/29/2014

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Robert Hynson was a pleasure to work with. He was fast, friendly and efficient. We go a great price on our new Forester and on our trade-in. I've never had a more effortless car buying experience! We'll be recommending this dealership to all of our family and friends. Financing was also a breeze with Khaled. We were in and out in about 3 hrs.


Just bought a 2015 WRX

5
Dave Ullian on 12/13/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Had a great experience with Classic Subaru from start to finish. Robert Hynson and Eric Fritsch took great care of me. From the ordering process to the constant communication, This dealership took great care to make sure I was a satisfied customer. The car is great and i would recommend Robert to anyone looking to get into a new Subaru


LAID BACK BUT EFFICIENT

5
sloan.isom on 11/23/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was incredibly pleased with Robert and the Classic Subaru dealership team. They were very educated on their models yet took a very laid-back approach to sales. Of all the dealerships I was shopping at I was so pleased that Classic Subaru did not bombard me with sales calls. I was incredibly impressed by the Subaru brand and their attention to detail in the cars. This dealership was wonderful at thoroughly covering the unique features of their lines without bloviating.


Buying experience great, Service okay

4.7
LilyASitero on 11/19/2014

Customer Service: 4.0 Buying Process: 5.0 Overall Facilities: 5.0

Came in about 1 month ago to meet with Herman. My husband & I have been wanting to test drive the Subaru Forester & Outback. My husband did a lot of research and loves the safety ratings on the Forester & Outback. Herman was a great sales rep. He was not pushy and answered all our questions quickly. He seemed to know his stuff when it came to Subarus, When we sat down to talk price we found out this was his second to last day. He was retiring! Eric, manager was very nice and accommodating. We have been very happy with our purchase! The only downside was when I came back for a service. I was told when I scheduled my appointment with one of the financial officers, that a loaner would be available for me. When I came to drop off my car, I was told it would be 30 minutes for Enterprise to bring a loaner since they didn't have any at Subaru or Cadillac. 30 minutes turned into an hour and the person who helped me never came back to check on me. However, a customer service manager for Cadillac did check on me and was very concerned that I was upset. He checked with Enterprise and told me they were 1 1/2 hours behind. He did his best to get me a loaner but by then my service was almost done. So I was at the dealership for 2 hours total. I was upset until I could tell the customer service manager was really trying to help me.


Easiest Car Purchase EVER!

4.8
merrie.edelston on 11/17/2014

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Made an appointment to see Robert to look at the Subaru Outback. He spent a few hours with us looking at both the Forrester and Outback and their features and decided the Outback is what we were looking for. We talked about all the options with no pressure at all from Robert. He explained the pricing, we had some minor, painless, negotiations and the deal was set. The car came in 11 weeks later and Robert spent hours with me going over every little detail of the car. The financing aspect was typical. Kal tried to sell us the extended warranty and other things but it wasn't very high pressure. Figured out what I wanted and shook hands, wrote a check and drove away in my new beautiful Subaru. Would recommend this Subaru dealership in a heartbeat!


Great Experience

4.7
Scott Christie on 11/17/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Great, no-pressure sales experience. Very knowledgable and strong believers in the value of owning a Subaru. Superior follow up and John Rigg answered my after-sale questions quickly, which is reassuring. The fees are kind of high, but the overall price worked out well for the exact car and color I was looking for. This is my 4th Subaru over the past 18 years and my 5th will most likely be purchased at Classic.


Great Experience

5
sallyday on 11/08/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Robert and Eric were very professional and treated me with great respect. Robert kept me updated on the car as it had to be relocated from Macon. I knew ahead of time the approximate miles and the extras I would be paying for. I feel very good about the car and am having fun playing with all the features. Great dealership. Thank you


Very Happy with Classic Subaru

5
Cherri V on 11/03/2014

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I've purchased only two new cars in my life. The difference between my two experiences are night and day. I'd been chatting via email with John from Classic for a few months during my new car research and he was always prompt and polite with all his answers. Thank you, John, for all your patience! Once I made my decision and told John what I wanted, we settled our price via email, negotiated the trade in value of my van, finished as much paperwork as we could online, and scheduled a time to finish the rest. When I arrived at the dealership, all the numbers were set and I could relax and enjoy the idea of picking up my new car. Eric and Khal were fabulous, too. The team at Classic can't be beat. I'm definitely buying my next Subaru from them.


Very happy with the team at Classic Subaru

5
HappyNewSubaruOwner on 11/03/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I've purchased only two new cars in my life. The difference between my two experiences are night and day. I'd been chatting via email with John from Classic for a few months during my new car research and he was always prompt and polite with all his answers. Thank you, John, for all your patience! Once I made my decision and told John what I wanted, we settled our price via email, negotiated the trade in value of my van, finished as much paperwork as we could online, and scheduled a time to finish the rest. When I arrived at the dealership, all the numbers were set and I could relax and enjoy the idea of picking up my new car. Eric and Khal were fabulous, too. The team at Classic can't be beat. I'm definitely buying my next Subaru from them.


NO Pressure style-Talk to John Rigg!

4.8
tburger on 10/30/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

If you're in the market for a Subaru, I highly recommend contacting John Rigg at Classic Subaru of Atlanta. John, as well as his manger, Eric, are two of the most honest and helpful people I've encountered when shopping around. It's hard to call them "salesmen" because they honestly felt more like car consultants. I mean, Subarus kinda sell themselves, and that's probably what brought you here in the first place. Being in sales myself, I contacted 6 dealerships about a 2015 Forrester and finally went with John at Classic Subaru. He gave me his personal number and we texted back and forth for days about the details, and he even answered my questions after work hours and on weekends. I found that Classic Subaru had a "no pressure" style of selling. John simply answered all of my questions with honesty and I felt like I could trust him. Other dealerships tried to "schmooze"me or pressure me into buying that very day, which NOONE likes! I chose to go with Classic Subaru because I respected the culture that I felt from them, and also because their prices couldn't be beat. Whether you're buying Chinese food or buying a car, everybody these days does research online beforehand. Most people know exactly what they want before they walk in the door, they just want simple answers to the questions they have, and not to be led off on some tangent that gets them sidetracked. In a sense, the internet has off'd the old car salesman stereotype. With everything being so transparent today, the salesman who is the most honest wins the cake in my personal opinion. If you want honest, to-the-point answers and no beating around the bush, I'd recommend giving John Rigg a call. He's as genuine as they come, a real stand up guy.


A Pleasure Doing Business With Classic Subaru

4.3
FlyFishingFan on 10/08/2014

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 4.0

My first Subaru purchase process started after I realized my two-door was not going to take me down 'the roads less traveled' for my array of outdoor hobbies. Classic Subaru was the nearest dealer to me, so I decided to drop them an email on their website and wait for the inevitable automated email reply, a subscription to an annoying 'email a day' marketing program, and poor customer service that you can usually expect from a dealer. Instead of getting the usual, I got an email from Robert Hynson that was professional, friendly, and not at all pushy...he wrote it himself - it was not an automated response! He said that if I wanted to stop by and test drive a Subaru that I should just give him a shout. I never expected to be treated like that after just sending an email! I wasn't ready to buy when I test drove what would become my new car, so I took some time to make the decision. Throughout the entire process, Robert wasn't pushy even once. In fact, he let me reach out to him multiple times with questions, all of which were answered truthfully. Robert worked with me over the course of several weeks to arrive at a deal that I felt comfortable with. I met him at the dealership at 5 PM to pick up my new car and drove away at 7 PM. It was a seamless transaction and I can honestly say it was the best car buying experience I've ever had. These guys know their cars, know their customers (their sales guys are outdoors enthusiasts, too), won't push you in to something you aren't comfortable with, and will work with you on your terms. Great dealership and good people. I would have driven well over 100 miles to do business with them. PROS: you work with real people that are concerned about your experience and not just selling high volumes of cars, you don't get blown up with annoying marketing emails, you don't get tricked in to paying for more than you need, and you get a good deal! CONS: None. Just remember that this is a no-frills dealership. While the Classic dealership sells Cadillac right next door, you will be buying a Subaru at the Subaru building. Water/tea/coffee and friendly service is provided for customers - so don't go in expecting them to pop champagne!


Best New Car Buying Experince since 1976

5
amsimon on 10/03/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Wife and self met with John Rigg, Sales Consultant, on Sat. evening, 9/27/14 to discuss lease of Subaru Impreza 4 DR Sedan. John was very knowledgable and informative without exerting pressure. Wife's test drive experience was very useful, as John continued to comment from the rear seat. On Sun., 9/28 contacted four (4) other Subaru dealers in Metro Atlanta for internet quotes.On Mon., 9/29 only Subaru of Gwinnett responded with a quote for a comparably equipped vehicle; however, pricing was not competitive. Closed on a lease with Eric Fritsch, Dealer Mgr, Classic Suburu on that Monday PM. Concluded business without a hitch that evening, and we drove our new vehicle home by 8:00 PM.The entire experience with Classic Subaru was delightful --- (1) A low-key friendly dealer environment, (2) Plenty of help offered professionally yet cheerfully, (3) Sincere efforts to meet our needs, (4) Trustworthy staff; (5) Presentedthe right vehicle model and trim with desired options


First real "adult" purchase

5
kevinoak22 on 08/25/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My mom and I came into the dealership a couple weeks ago to look at a Subaru Crosstrek I had found online. Right away we were greeted and got down to business. Robert was very friendly and knowledgeable; he knew the vehicle inside and out. We went on a test drive and I knew it was the one. We sat down and filled out the necessary paperwork and after some butterflies and several signatures I drove out of the dealership a happy guy. Could not have asked for a better "first time buyer" experience. Loving my Crosstrek.


Dealership stands head and shoulders above peers

4.7
New GA Subie owner on 08/25/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

I had the luxury of shopping Subaru dealerships in a number of areas to seek the best deal and experience (due to multiple business trips that had me all over the East Coast and Midwest). Not only did Eric and his team deliver a great (the best in fact) price on the EXACT vehicle I wanted, the did it with no pressure or uncomfortable tactics. His staff (I worked with John Rigg) is excellent and I recommend this dealership to anyone in the Atlanta area and beyond. His was not the closest dealership to my house by a longshot, but it was well worth the effort.


Straightforward Attitude

5
jcw915 on 08/12/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Purchased a 2015 Outback today. Sales person I dealt with was with Robert. A few days ago, I called the dealer and Robert answered the phone. Told him I would like to purchase an Outback and offered him a price I wanted to pay. He told me to wait a few minutes to see if it was possible. After a few minutes, he said it was possible and agreed on the price I offered. Didn't waste my time at all. Robert is a great person to deal with and a valuable asset to Classic Subaru of Atlanta. I highly recommend giving Robert a visit if you would like to purchase a Subaru. If I ever decide to purchase another Subaru, I will ask for Robert again.


Took my car for service.. ended up buying new

5
Chris Hough on 08/09/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I took my 2013 Impreza in for service and was wow'd right out of the gate. While I waited, I wanted to see the 2015 Legacy and went upstairs to talk to John Rigg. I wound up buying a beautiful 2015 Legacy Limited and I couldn't be happier with the service I received. I went to another local dealer for service before Classic, and this one far exceeded my expectations. Thanks for everything.


Excellent Experience

5
Barry&Erica on 07/28/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife and I purchased a 2015 Subaru Forester a week ago. The customer service was excellent: no pressure to purchase, no suggesting additional options not needed, and they were able to provide a vehicle that was exactly what we wanted and needed. We would not only buy from Classic Subaru again, we have told our friends about the quality product and service that Subaru offers.


Buying A Car From Classic Subaru

5
Terri T. Loves to drive on 07/28/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I've certainly had my share of cars, makes and models included. I had made my spreadsheet with the items of interest, from bumper to bumper on the eight car models I had chosen. My choice, after driving the eight was the Subaru. The professional courtesy throughout the buying experience at Classic Subaru was outstanding. There was no rush or heavy sales pitch. Eric's team knew their business from the details of the vehicles on the lot to the Subaru Forester I had chosen. I was not familiar and hesitant with the electronic options available on the new cars. The van I traded in was 8 years old. My sons and husband had a great deal of influence on making those choices. Eric's team took the time to thoroughly go through the electronics with me, including another test run. The paper work, thanks to the gov't multiples, ran very smoothly and efficiently. It was the easiest, friendliest car buying experience I have had. Think about it...When was the last time you actually hugged your car dealer?


Outstanding people and vehicles

5
Barry&Erica on 07/28/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My wife and I purchased a 2015 Subaru Forester a week ago. The customer service was excellent: no pressure to purchase, no suggesting additional options not needed, and they were able to provide a vehicle that was exactly what we wanted and needed. We would not only buy from Classic Subaru again, we have told our friends about the quality product and service that Subaru offers.


Great Customer Service!

5
apfrommer on 07/24/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone was so helpful and very relaxed. I had gone to at least six different dealerships the day before and I just didn't feel right in any of them. The moment I walked into Classic Subuaru I felt very comfortable and by no means there was any pressure to buy the entire time I was there. I would definitely recommend this dealership to anyone. Robert and Eric were great to work with!


GREAT Overall

5
jaflaw on 07/19/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great Dealership + Great Salesperson + Great Manager + Great Product = Great Overall Experience. These folks believe in their product and for good reason. The entire process was efficient, informative, fair and exciting!


Service Manager

5
Liamb on 06/25/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great service and on top of his department. Great job. Reminder on appointment time, quick turnaround in house. Always very easy to work with and listens to your concerns.


Robert Hynson.....Class Act at Classic Subaru of Atlanta

5
CT4SUBI on 06/24/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Earlier in June, we were shopping for a new car to suit the needs of our family & our lifestyle, a Subaru easily became the target vehicle.Upon the recommendation of our friends, we visited Classic Subaru of Atlanta ( 7700 Roswell Road, Atlanta 30350) to see salesman Robert Hynson.Robert had recently sold two (!) Subarus (a Crosstrek & an Outback) to our friends (husband, wife & two young children). Our friends know us very well and gave Robert and the dealership a very positive recommendation.They knew that we would be well taken care of, and that their recommendation would not backfire and come to haunt them when we saw them next.Our visit to Classic Subaru of Atlanta found us feeling very at ease and being sincerely welcomed by the entire staff. We met with Robert and talked a bit, explaining what we were looking for in a vehicle.Next,took a couple of very informative test drives, first in a Crosstrek, then in an Outback.Robert is very genuine and actually listens to what you are saying & can answer ANY questions regarding the Subaru brand and models of vehicles offered in the Subaru line.Robert is very knowledgeable about the Subaru line and conveys all that info without being heavy-handed or as if he were reciting facts from memory.We felt the Outback was definitely the way to go for our needs. Thanking Robert for his time, we assured both him and sales manager Eric, that we would be back.In the following days, after a few phone calls and emails with Robert, he located a vehicle that had the package & extras we wanted.Robert knew our budget and was able to get us a vehicle beyond what we were expecting and only for a few dollars more.In less than a week we had purchased our new 2014 Subaru Outback from Robert with absolutely no issues and without the stereotypical "car dealer" run around.Even the financing process was no issue and Subaru was running a great deal with .9% interest for 60 months.It's worth mentioning also that Sales Manager Eric at Classic Subaru of Atlanta is a solid fellow who runs a great team and the star of that team for us is Robert Hynson.If you are looking a Subaru as a contender for your next car purchase, by all means give Robert Hynson at Classic Subaru of Atlanta a call. Ted & Callie L.


buying my new 2015 subaru forester

4.8
CHERYL0123 on 06/17/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Eric and Mike MIZZI SOLD us our first subaru. The whole experiance was very good, just like it was for Ginny and Andrew Morgan when they sold them theirs.We are so glad they referred us to you. You guys are great to work with. THANKS FOR EVERYTHING. STEVE AND CHERYL ALLEN LOVE OUR FORESTER


Straight shooter, no hassles.

5
atticus715 on 06/12/2014

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After months of searching, and a couple of months trying to buy a Subaru from another local dealer, and being given the run around on a deal by said dealer, I switched to Classic. Started with, Eric, but a prior commitment for him had me meeting Robert instead. Robert was easy to get along with as he is straight forward, and wasn't a pushy salesman. Listened to my requests, and never tried to hard sell me anything beyond what I asked for. Took a few weeks for the car that I wanted to come in because it was a 2015, but when it did, Robert and Eric made the buying experience pretty smooth, and hassle free. Robert was very thorough in walking me through the new features of my car, and made sure I did not drive off the lot with any unanswered questions. Highly recommend seeing him if you are interested in a new Subaru, or any car that they have at the Classic dealership.


Great Sales Staff & MGMT

4.8
bkov25 on 05/20/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

Robert was awesome to work with. We have never had a Subaru before and didn't know much other than TV ads and some internet research we had done. Car shopping with your 2 year old is not easy, but Robert installed a car seat into the Outback (that we purchased) without us having to ask and we drove that and the Forrester that day. We then went back 2 more times to look at the car and comparison drive them as well. Robert (and Eric, the manager) helped us each time. The pricing was very simple to discuss and we never felt pressured into anything. I will say that dealing with the team after we had a handshake agreement was a little disappointing. The services manager and finance manager both put on the "hard sell" for additional products & warranty so I felt that was a kind of the bait & switch tactic I did not appreciate. While we did opt for an additional warranty, we passed on other offers. Other than the final stages, visiting and doing business with this dealership was great.


Great Car and Dealership

5
BobGatton on 05/16/2014

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I bought my first WRX from Classic in Atlanta 13 years ago. Since then I moved to Knoxville, TN, but when I decided to buy a new 2015 WRX, Classic was the only dealership that I considered. The purchasing process was quick, friendly and professional. . I have only had the car for a couple of weeks, but it really is amazing. Outstanding performance, but practical enough to be a sensible daily driver. Drivin reasonably, I can get well over 30 MPG on the highway, but when you are ready to move, the WRX doesn't disappoint.Do yourself a favor, go test drive the new WRX. I guarantee that you will have a big grin on your face. And you can't go wrong buying it from Classic Subaru. Thanks Eric and Mike.


Great Car, Great People

5
KnoxBob on 05/16/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I traveled from Knoxville, TN to Atlanta to buy my 2015 Subaru WRX at Classic. I purchased my first WRX 13 years ago at Classic. It was well worth the trip to Atlanta to get the right price and buy from great people. Thanks Mike and Eric. I have only had the car for about 2 weeks, but so far it is far exceeding my expectations. I you are interested in compact performance cars, you owe it to yourself to at least test drive the new WRX. And if you are within a couple of hundred miles, you can't go wrong with Classic Subaru in Atlanta.


Charlotte Cottrell

5
Cottrelllynn on 05/04/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kudos to Bill Khatib for his excellent service even though he was not a Subaru salesman, he took my requests on because all the Subaru guys were busy and got me thru the process very quickly- Love the BRZ


Robert Hynson and Eric Fritsch- the BEST

5
subaruLisa12 on 04/25/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Robert Hynson and Eric Fritsch sold me my Subaru Forester. I am a Grandmother who recently was hit by a DUI driver, totaling my car and leaving me with some health concerns. So, when I went into look at the Subaru Forester, I was still a bit shaken. Robert and Eric were kind beyond belief. They worked diligently with me on pricing, as they could see my bright eyes light up when test driving the Forester. Their knowledge of the Forester could be a textbook in itself. I had previously looked at a Honda, and was given the cursory information. I was really blown away by the depth of knowledge and love Robert and Eric showed for the Subaru Forester. After their demonstration and explanation of the safety points, I was very determined on a school teacher's salary, to somehow purchase the Forester. They worked with me and came up with a figure I could manage. And then....after I purchased the car, Robert spent hours again with me going over the fine points of the car. He patiently waited while I demonstrated to him that I understood the finer working of the car. I think what we really impressed me was the genuiness of his kindness. He patiently continued instructing me for hours, never questioning the time. He seemed to just want to know for sure that I understood the Forester and would be comfortable driving it. He sensed my apprehension after having an accident, and did everything to calm my fears.And then....to top it off, he set my Bluetooth up. I had no idea what BlueTooth is, or how it worked. He patiently instructed and then watched me as I correctly put in all the imporant telephone numbers and information. Experiences like this are a rarity and much treasured. Please, if you are considering a Subaru contact ROBERT HYNSON and ERIC FRITSCH. It will restore your faith in car salesmen and in people in general.


GREAT BUYING EXPERIENCE

5
vortruck on 04/12/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From the time I walked into the dealership until when I left I was pleasantly surprised with the professionalism of everyone that I came into contact with at this dealership. They never wasted any of my time, which I find unusual from past experiences elsewhere. They didn't try to sell me something else or try to up the price after I got there. Even the trade-in was very fair, much to my surprise. I would recommend Classic Subaru to anyone wanting to be treated fairly.


GREAT SUBARU DEALER

5
vetteles on 04/12/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Classic Subaru had a good selection and were good to deal with. I traveled over a 100 miles and feel it was worth it. From the time I walked into the dealership until after the purchase was complete I was treated as an invaluable customer and no one else existed. I like being able to go to business without being placed on hold the whole time I am with a salesman. I would definitely recommend this dealership to anyone from Atlanta or outside of Atlanta.


I had a great car buying experience.

5
Colts fan on 04/06/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My car buying experience at Classic Subaru was incredible. Herman Jones is a very friendly, knowledgeable, salesman. He took the time to not only talk about the features of my new 2014 Subaru Forester, but to show me how they all worked. He even helped me setup my Bluetooth in my car so I could listen to music and make phone calls through the wireless system. Herman is a great asset to Classic Subaru and I would definitely recommend anybody to him or the great staff over there.


Everyone worked together and were very knowledgeable!...

5
dahallberg on 03/23/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone worked together and were very knowledgeable! Super nice too. I didn't feel any pressure to buy. I took over a month to shop around and was never hounded me with phone calls or emails.


Wonderful Car Buying Experience

5
JJ on 02/14/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Subaru dealership located two miles from us, were more concerned about a sale than their guests. That dealership was the epitome of what everyone fears when purchasing a vehicle. I then communicated with John Rigg through email before we drove sixteen miles to Classic Subaru. We dreaded walking into another dealership, but John was prepared for our arrival, very calm, no pressure, and answered all our questions. Eric, the new car manager, also introduced himself and was just as wonderful. Classic Subaru was everything we wanted in a car buying experience. A few days later and several emails exchanged, we purchased my vehicle. When we picked up my 2014 Subaru Outback Special Appearance Package, Eric entertained my husband while John explained in more detail all the features. Eric and John stayed after hours on a Monday night to take care of us and never made us feel rushed. Thank you very much John and Eric for all your help.


This experience shopping at Subaru of Atlanta was the...

5
martin226 on 02/02/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This experience shopping at Subaru of Atlanta was the best i have ever had! Other car manufactures dealerships left a very bad taste in my mouth after dealing with them, which is why I didn't buy a car from them. After 2 days of dealing with Robert Hynson I knew i was going to end up getting a Subaru from him. His experience and willingness to find answers for me was very refreshing. He did not once try to get me into a car i didn't want and he worked very hard to find the exact car i requested. When other dealerships has trouble finding the car i wanted they would try to persuade me into a car with features i didn't want or need just to get their sale. Robert and the whole team at Subaru of Atlanta (Classic Subaru) were very helpful and friendly and i will be returning to them even though its a 2 hour trip.


From the time I initiated an internet-based inquiry...

5
jtoddspradlin on 01/25/2014

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From the time I initiated an internet-based inquiry through the time I completed the purchase Robert was very helpful and attentive. The entire process was quite efficient.


Robert Hynson is the complete opposite of the...

4.8
glaciernp on 01/24/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Robert Hynson is the complete opposite of the stereotypical car salesman. He is professional, personable, and knowledgable. He promptly followed up on my questions but I never felt pressured to buy. Although everyone at this dealership may be of the same caliber, I recommend requesting Robert.


I purchased my first Subaru vehicle and could not be more...

5
tiger2deuce on 01/23/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased my first Subaru vehicle and could not be more happy with my purchase and the process of purchasing the vehicle from Classic Subaru. I sent a request online about a vehicle and received a prompt response from Robert. I appreciated his openness and transparency about everything throughout. My experience with Robert was nothing like the "normal" sales person encounter. I never felt pressured, the mood was very laid back. We even talked about local trails, biking, and hiking. I'm very happy I was able to work with Robert, and look forward to possibly purchasing another vehicle from him in the future.


My wife and I purchased a Subaru Outback from Classic...

5
robdowns on 01/09/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife and I purchased a Subaru Outback from Classic Subaru in 2013, working with salesman Robert Hynson. We enjoyed the experience so much that when we decided to purchase a second vehicle, we went back to Subaru and specifically sought out Robert Hynson to assist us. He is professional, friendly, and very knowledgeable, answering all of our questions. It was a very smooth transaction, in both cases, and we are very appreciative of his assistance. Normally, you have to deal with high pressure salespeople at a dealership- that was not our experience at all with Robert. Since we're now a Subaru household, we look forward to working with him in the future for our next purchase, and would encourage others to do the same.


Very accomodating car dealership

4.7
Picky Customer on 01/08/2014

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

I found the dealership a very welcoming environment and willing to work with buyers to purchase a car. They were very helpful in explaining the product, negotiations were good for trade-in, and the car I selected had for the most part everything I wanted on it. The dealership looked around to get the car I wanted with the options and color that I requested. Considering other cars on the market today, the Suburu car had the best options for me. The dealership was cordial and not pushy.


Staff was very friendly and accommodating. I really did...

5
shaiguyhc23 on 01/07/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Staff was very friendly and accommodating. I really did not get the feeling that they were pushing to sell a car like other dealerships I have been to. Instead it felt like they were helping me to find exactly what I wanted and make sure I was satisfied with it. Overall it was a great, low pressure buying experience and I would buy from this dealer again. In fact I plan to in the future when my fiance needs a vehicle.


This is the second time to purchase a Subaru from Mike...

5
teetymes on 12/30/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is the second time to purchase a Subaru from Mike Mizzi and this dealership. Mike is a great guy. Eric, manager, was very nice! Great place!!


From the start this was a very different experience. Made...

1
GoingBackToCallie on 12/26/2013

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Overall Experience: 1.0

From the start this was a very different experience. Made an appointment with Robert and from the beginning it was going downhill. Cannot believe how much this guy talks about himself and nothing about the car. It seemed like every questions I asked went over his head and he answered with another statement about himself or his Jeep, I don't think he knows he sells Subaru. If you have the chance to work with him, don't ask questions, it won't help.


We had an amazing experience from the moment we entered...

5
rubyandtucker on 12/17/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had an amazing experience from the moment we entered the showroom. Everyone was warm, friendly, courteous, knowledgeable and patient(we had many questions). We leased a Subaru Forester. This car has many bells and whistles that we haven't had on past cars. When we picked up our car, Robert spent several hours with us going over everything we needed to know about the car. He helped us with the rearview mirror navigation system, the Bluetooth and much more. He offered help to us anytime we might have a question. We felt that both Robert & Eric showed great concern that we should be happy and satisfied with our choices. We felt we had made two new friends by the time we drove away in our car. Sooooo today, Robert and I arranged time when I could get some more help. He spent time helping me understand more about Bluetooth and how to program the phone. He also helped with the navigations system. I am confident, that I can always get my questions answered, and that's a good feeling.


Robert is a great guy he made us feel comfortable,...

5
akhilakambhampati on 12/17/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Robert is a great guy he made us feel comfortable, excellent customer service and friendly staff. I would definitely recommend this dealership to my friends.


These guys rock. Herman, Eric and John were amazing. They...

5
my1stsubaru on 12/16/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

These guys rock. Herman, Eric and John were amazing. They got us into an amazing car at an amazing price. I have basically told everyone I know about how amazing they are as a dealership and Subaru as a brand. I would absolutely go back and buy another car from them. I never ever felt pressured or like they were trying to use any "techniques" on me. And when I say that, I have a degree in psychology and kind of enjoy "the game," but either these guys are genuine Jedi masters, or (more likely) they are courteous, professional guys selling an awesome brand of car. Herman's been at this dealership for 15 years, John drove the exact car we were buying and Eric has a Forester with 250,000 miles on it that sits in the showroom so you can see how amazing it still looks. They love Subarus and they quickly made me into a believer. They worked with us and within our budget to get an incredible car- the XV Crosstrek. We could not be happier with our experience, our car and the feeling we walked away with. We feel so secure and genuinely satisfied with getting a fun, safe, affordable vehicle. Seriously, you can't go wrong working with these guys. Check them out.


Wonderful Staff

5
1stNewSubaru on 12/16/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My husband and I purchased our first new car here a few weeks ago. It is a gorgeous XV Crosstrek. To say that the staff was helpful would be a grave understatement. I am the type person who has to know every tiny detail, every charge down to the penny, every safety feature, etc. etc. We made about 5 trips in and out of this dealership and 3 others, thinking about which car to get, which features, what we could afford, etc. Anyone who has ever purchased a car can tell you, it is mentally and emotionally draining. However, the staff at Classic Subaru of Atlanta, namely Herman, Eric and John were incredible. They patiently answered all my questions, diligently called me back, worked within our budget to get us the car we really wanted even when we flip flopped our choices again and again. Honestly, they got us way MORE car than we realized we could get and still stayed within our budget. I was shocked we could afford a subaru, not to mention one with as many upgrades as we left with. They were kind, courteous and I never once felt that "car salesman" pressure from any of them. John owed the car himself and was quick to tell me his favorite and least favorite things about it. Herman's been working at that dealership for 15 years and Eric owns a Forester that's got almost 250,000 miles on it and sits on the showroom floor to show you what amazing condition it is still in. To say these guys stand behind their brand is absolute. They showed us why they loved Subaru and it really did make me see the value in it and really fall head over heels for our car. If I could tell you how many people have told me how jealous they are of our new car you'd laugh. Its basically everyone we know. But honestly, the best part of the whole experience was the security I feel in really, truly getting an amazing car at an amazing price.


Very happy with our experience. Got the car we wanted....

5
joeyjgibson1 on 12/06/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very happy with our experience. Got the car we wanted. The employees were highly knowledgeable and helpful. Can't speak more highly of this dealership for a car buying experience. No high pressure sell. Gave us facts and figures and walked us through the process of buying a new car.


I brought my car from high school to them to trade in for...

5
darnell10 on 12/02/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I brought my car from high school to them to trade in for a new Subaru. This was my first time buying a car without my parents and of course I was concerned about fast talking salesmen. However, when I got there I immediately felt comfortable. John greeted me and offered to let me test drive a car while they looked at mine. Eric talked with me openly and honestly about financing options and worked with me to find a manageable payment. They both walked me through the car buying process step by step, answering all of my questions. I never felt lost or pressured. I was impressed and so grateful for their professionalism. Not to mention, I am in love with my new Subaru! I will definitely be back if I ever need a new car.


Robert was great to work with. He got us the car(2013...

5
paden on 11/27/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Robert was great to work with. He got us the car(2013 Subaru Outback) we wanted at the price we offered. He will go to bat for you too!Great Car! Great Dealership! Great Price! We loved the experience. No pressure sales team. Would recommend this dealership to everyone interested in driving a Subaru!


Robert worked with me to decide between a Subaru...

5
desi1310 on 11/26/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Robert worked with me to decide between a Subaru Forrester and Crosstrek. He was enthusiastic and very knowledgeable about both cars noting the differences and trying to help me decide which to purchase by understanding what "extras" I am used to and what I could do without while keeping the price where I wanted it. The price was right where he had quoted me online, which was nice.Robert showed me in detail all the cars necessary features, especially safety ones, and set up bluetooth and favorites.Eric, the sales manager, stayed to make sure all of the details were taken care of until the dealership closed. I had test driven Subarus at other dealerships and none were as knowledgeable as Robert...or as enthusiastic.I would recommend Classic of Atlanta and especially Robert Hynson to anyone purchasing a Subaru.


Since the first day I walked in this dealership I have...

5
radiomaven518 on 11/17/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Since the first day I walked in this dealership I have felt welcome and as if I was among really good people. I love the car I have and everyone who I dealt with was very helpful in making sure I get the best deal for me! Since then I have gone in for service and had to deal with a couple unfortunate events and the staff has treated me as if I was one of their own. I have felt nothing but taken care of from day one.


Robert is an extremely helpful and friendly salesman....

5
Sgkeller on 11/13/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Robert is an extremely helpful and friendly salesman. When I started looking for a Subaru, I was indecisive to say the least. Regardless, Robert worked with me to find the right car after several iterations and buying from another state. When it came time to order, the process was very smooth. After the deposit was made, he kept me updated every step of the way. When the STI finally arrived at Classic, he sent texts and pictures, again keeping me updated at every turn. They made the paperwork easy, even beating the low financing rate I was bringing in. When I finally took ownership, it was Robert's day off, but he still made sure to get in touch with me and make sure everything was exactly the way I wanted. He made the buying experience a pleasure and I look forward to working with him and Classic in the future!


Being retired, I have bought my share of new cars. Over...

5
cldavis9702 on 11/05/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Being retired, I have bought my share of new cars. Over the years I have bought everything from Chevys to Audi's, Lexus and several other brands in between. I have also dealt with car dealers outside of Atlanta. I can say that by far Classic Subaru was the best, most pleasant, most knowledgeable and most professional dealership I have ever done business with. Eric Fritsch and his staff made buying a Subaru something to look forward to, not to dread. Not only do they sell a great product in Subaru, they perform as well as the product does when it comes to quality and performance. If you are looking for a lot of vehicle for the money and a dealership to back it up, Classic Subaru is the place to go. I am sure I will do business with Eric and team again.


Car Buying Experience Could Not Have Been Better

5
C L Davis on 11/05/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Being retired, I have bought my share of new cars. Over the years I have bought everything from Chevys to Audi's, Lexus and several other brands in between. I have also dealt with car dealers outside of Atlanta. I can say that by far Classic Subaru was the best, most pleasant, most knowledgeable and most professional dealership I have ever done business with. Eric Fritsch and his staff made buying a Subaru something to look forward to, not to dread. Not only do they sell a great product in Subaru, they perform as well as the product does when it comes to quality and performance. If you are looking for a lot of vehicle for the money and a dealership to back it up Classic Subaru is the place to go. I am sure I will do business with Eric and team again.


We were in the market for a new car and have always...

4.8
RebeccaRudell on 11/01/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We were in the market for a new car and have always wanted a Subaru. We have both been loyal Honda owners all our lives, but felt like the Subaru fit our active lifestyle and wanted to give it a test drive. We went in looking at the CrossTrek and the Outback. Once we drove the Outback we new it was what we wanted. John was such a great sales employee from the moment we walked in the doors until we drove off with our new car...and has even been helpful after! He made the "dreaded car buying experience" a really great experience. We really appreciate the genuine kindness from him and Eric as they helped us along with the process of buying our new car. We are very happy with the car and happy to be a part of the Subaru family.


Great Car Buying Experience

5
Rebecca on 11/01/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We were in the market for a new car and have always wanted a Subaru. We have both been loyal Honda owners all our lives, but felt like the Subaru fit our active lifestyle and wanted to give it a test drive. We went in looking at the CrossTrek and the Outback. Once we drove the Outback we new it was what we wanted. John was such a great sales employee from the moment we walked in the doors until we drove off with our new car...and has even been helpful after! He made the "dreaded car buying experience" a really great experience. We really appreciate the genuine kindness from him and Eric as they helped us along with the process of buying our new car. We are very happy with the car and happy to be a part of the Subaru family.


REVIEW OF CAR PURCHASE

4.3
kaly atlanta on 10/28/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 3.0

It was a very pleasant experience; the salesperson was very polite, helpful and DID NOT USE high pressure tactics. He was empowered to finalize the drive-away price without using the familiar tactic of" let me check with my manager". The whole process took less than 2.5 hrs. I would most definitely recommend your dealership to my friends


On our initial search for a Subaru Outback we went to...

4.8
FrancesShaheen on 10/22/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

On our initial search for a Subaru Outback we went to Subaru of Kennnesaw first. Did not have a great experience there so we decided to try Classic Subaru even though we thought their inventory would be smaller. Turned out that despite that, they had the ability to try and locate our choice of vehicle from other dealerships within a 200 mile radius which Subaru of Kennesaw never offered. Robert Hynson and Eric Fritsch were always very friendly, honest, patient and accommodating with us for the at least four times we came in to research our car choice. It was a pleasure to work with them and, I would recommend Classic Subaru to anyone.


I recently purchased a new XV Crosstrek from Subaru of...

5
jpduffyiii on 10/09/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently purchased a new XV Crosstrek from Subaru of Atlanta and my experience was great. This was the first time I've ever purchased a new car and I was extremely nervous. The staff was very nice and made me feel comfortable throughout my experience. I love my new car and am happy that I now own a Subaru, especially from this dealership. Unfortunately I damaged my rims already on a curb and had to bring the car in to get serviced. I was pleased to find that servicing my vehicle at Subaru of Atlanta was a positive experience as well. While I was shopping for my new car I visited several other dealerships and these guys were more professional and friendly than all the others, by far. I would highly recommend stopping by and taking a look at your next, or first Subaru.


I got out-the-door bids by email from 7 dealers for a...

4.5
XenophonAnabasis on 09/29/2013

Customer Service: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

I got out-the-door bids by email from 7 dealers for a particular Subaru Forester to be ordered from Japan. Classic was the low bidder. (That doesn't mean, of course, that you will get a low price if you walk in there and attempt to negotiate with them.)When we went to pick up the car, they tried to sell us a long list of worthless or overpriced services and accessories, like extended warranties and service contracts, and a $500 car wax job. But it wasn't really a hard sell and they accepted our "no" to everything. I gave them a check for the price they had quoted in the email and we drove away. Clark Howard on the radio says to never go into a dealership except to pick up the car you have bought over the internet, and that is what we did.


We never thought of buying a Subaru but we are glad we...

5
rcanderson on 09/24/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We never thought of buying a Subaru but we are glad we did! One Saturday after running errands we passed by the dealership and met Robert. He offered us to test drive the new Forrester and we never looked back. We had been shopping around for a car for a year and half. What I like about Robert the most is his personality. He is very personable but not over the top. Some of the other dealerships try too hard and it doesnt seem sincere. We didnt get that from Robert. Also his knowledge about cars is overwhelming. The guy knows his stuff and he very aware what other makes and models have and dont have. Very impressive!Robert never pressured us and listened to our needs and requests. He made the whole dreaded buying process seemless.Thank you so much Robert!Our finance guy was very personable and he stayed late to go over our finance needs. He made us feel valued and important not just a number. Thank you finance man! (sorry i forgot his name - it was late and we were the last to leave).


My husband and I recently purchased an Outback from...

5
ksduck on 09/03/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I recently purchased an Outback from Robert at Classic Subaru of Atlanta. Overall, we had such a positive experience with him. While we were looking for a new vehicle, we visited numerous Subaru dealerships and other dealerships as well; Robert was the most enjoyable to work with by far. Not only did he make the purchasing process painless, the high level of customer service continued even after we drove our new Outback off the lot. I would highly recommend Classic Subaru of Atlanta for customer service and price (we compared at least 6 other Subaru dealerships in Georgia). Also, ask for Robert -- we really enjoyed working with him and never felt like he was pressuring us to make a purchase (which we can't say the same for other Subaru dealerships we encountered).


I contacted Robert over the phone and we were able to...

5
trosterbyrne on 08/25/2013

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I contacted Robert over the phone and we were able to find a price we were both comfortable with. Robert was easy to deal with, very straight forward communication. I need lots of detail to be comfortable with such a large purchase and he was happy to provide enough info to make me comfortable. The day we were expecting the car to arrive from another dealership Robert called and told me that the other dealership had made a mistake with their inventory and the car was not available. He and the manager handled this as well as they possible could have. I did not have a car so they offered me a loaner until a new car could be found. They made it right.We found a new car and we bought it. Price was as promised. Happy customer.


I purchased a new 2013 Subaru Outback last weekend. If I...

5
atl_eventer on 08/24/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased a new 2013 Subaru Outback last weekend. If I could give this dealership a rating of "exceptional", I definitely would - it's certainly deserved. I've purchased vehicles from other dealers in the past, but this car buying process exceeded my expectations. Erik and Robert were extremely friendly and very knowledgeable about the vehicles, and I can honestly say I felt zero pressure. From the online inquiry, to the test drive, to getting a tow hitch installed, I experienced nothing but courtesy and friendliness from the entire Subaru team. If you're in the market for a Subaru, I highly recommend you give these guys a call. You won't be disappointed.


Went in just to test drive the Forester and compare with...

5
Boston_3423 on 08/13/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Went in just to test drive the Forester and compare with the other suv's that I was considering and I was totally blown away! I had no idea Subaru offered so much! My Sales Consultant John Rigg was GREAT! My husband and I were amazed that he only gave us the information that we wanted and nothing more! He answered our questions, and even knew what the other cars offered that we were looking at and why the Subaru was better! He is Right! This is my first Subaru and it will NOT be my last! I will tell everyone I know to buy a Subaru and if they do, they need to go see John Rigg at Classic Subaru! Five Star Treatment from start to finish!


We had a great car buying experience! As a previous...

5
erinkaz8 on 08/11/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had a great car buying experience! As a previous Subaru owner, we knew that we wanted to purchase another Subaru and were very pleased with the service at this dealer. Robert was extremely helpful and professional. I would recommend Robert and Classic Subaru to anyone interested in purchasing a new or used car.


I thoroughly enjoyed working with Mike Mizzi, who is very...

5
LuLuKGA on 08/06/2013

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I thoroughly enjoyed working with Mike Mizzi, who is very patient, friendly, knowledgeable, cool, and low pressure. I traded in a 2001 Saab 9-5 wagon for my first Subaru (an Outback). Mike was easily able to compare the 2 vehicles and point out all the similarities and differences. I was really dreading my car-buying experience, but everyone at Subaru of Atlanta, especially Mike, made my experience very pleasant, low pressure, and time-efficient. Also, I love my new Outback! If you are thinking of buying a Subaru, I highly recommend Subaru of Atlanta!


Let me start by thanking Classic Subaru, Herman Jones and...

5
Decatur1004 on 08/02/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Let me start by thanking Classic Subaru, Herman Jones and Eric Fritsch for the best and most professional car buying experience I have ever had. Having purchased many cars through the years, I have never thought of a repeat purchase until now. Thank you for making car buying just that pleasant and easy. I visited and priced vehicles at three (3) other dealerships in the Atlanta area. One dealership insulted my intelligence (yes, women can do math), another dealership had no sense of urgency (yes, I would like to buy a car today not next week) and a final dealership wanted to argue with me about my own financing (yes, my 1.9% is less than your 2.9%, it does not matter the term length.) Subaru buyers are not the norm and neither is the car. As this car sells itself, I would encourage all other dealers and dealerships to get out of the way and let the car do what you did not. And, if you want a true Subaru buying experiece, I encourage you to call or visit Classic Subaru.


Great experience. Eric and Robert made the whole...

5
kjdesimone on 08/01/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great experience. Eric and Robert made the whole purchase process simple and hassle-free. Would highly recommend to anyone interested in buying a new Subaru. All went out of their way to make sure I had the vehicle I wanted, delivered that day. Couldn't be more happy with Classic. This is the 3rd Subaru I've owned and first bought in Georgia. By far the most pleasant buying experience of all the other purchases. Kenneth D. Sandy Springs, Georgia.


We purchased our 2014 Subaru Outback from this...

5
cindysherwood on 07/22/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We purchased our 2014 Subaru Outback from this dealership. Robert Hynson was our sales person. He was very attentive during the process from the first contact. We requested a online quote, met with Mr. Hynson and finalized the sale. Mr. Hynson was very professional and spent quality time with us. He went every detail of the Outback and carefully explained its features and answered all our questions. We would definitely do business with Atlanta Classic Outback again and highly recommend this dealership and Mr. Hynson again!


I live in Savannah and was looking for a Crosstrek. I...

5
stephenDM on 07/07/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I live in Savannah and was looking for a Crosstrek. I began negotiating with about a dozen dealerships within 250 miles of my house and was able to reach a deal with Mike Mizzi that I was comfortable with. Negotiations with Mike were professional and pleasant; there was never a hard sales pitch, just an effort to see if we get to numbers that would make a deal work out. After we had made a deal on an out-the-door price, Mike sent an e-mail confirming the price with a breakdown of how the out-the-door price was calculated so that when I picked up the car and signed the paperwork there would be no surprises. We drove from Savannah to Atlanta 4 days later and picked up the car and filled out the paperwork. There were no surprises, the pickup was easy, and the experience was very good. When I buy my next Subaru, I will definitely contact Mike first. My purchase from this dealership differed from past car purchases in that there was never a hard sales pitch made and there was never an attempt to add in any hidden fees. In short, it was an easy, honest transaction.


$42,500

Mileage: 0

Color: Other

Transmission: Continuously Variable Automatic

Body Style: SUV

City: Atlanta, GA

Engine Type: H-4 cyl 2.4L

$40,267

Mileage: 0

Color: Other

Transmission: Continuously Variable Automatic

Body Style: SUV

City: Atlanta, GA

Engine Type: H-4 cyl 2.5L

$33,150

Mileage: 0

Color: Other

Transmission: Continuously Variable Automatic

Body Style: SUV

City: Atlanta, GA

Engine Type: H-4 cyl 2.5L

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