Classic Nissan Sanford

World-class All the Way!!!

I would honestly recommend anyone who is looking to purchase a new or used Nissan to visit this dealership in Sanford, NC. My husband and I were taken care of from beginning to end when it came to customer service, purchase, test drive, options, parts, service, detail and features for the car we purchased this weekend. I drove away with a new 2016 Nissan Altima which I am absolutely in love with thanks to Jessica, Morris, Kenneth and Jaimie who made sure all our questions were answered and needs were met. I wouldn't have asked for or requested a better team of people!

Happily Ever After

Jim was there from start to finish and was able to go above and beyond what I asked for. He was nice and explained everything. He worked really well with me and understood my needs and wants. I'm very happy with my choice! I cannot stop smiling!

Service above and beyond!

The service we received from our salesperson was more than we expected. He went over every detail of the car for us. If you are looking for a new or used car or truck we highly recommend Daniel Mouser at Classic Nissan. He is very professional and treats you with respect.

Start to finish

Jasmine really stuck with us throughout the process and made it happen. She really saved a potential deal-killing hiccup and went above and beyond to keep it together. Her management team provided appropriate support. They didn't bat an eye when I wanted to put my truck on a lift and poke around and ask the service techs questions.

Great Customer Service!!!

Enjoyed my experience at CLASSIC NISSAN OF SANFORD!! HIGHLY RECOMMENDED!! Would buy from this dealership again without hesitation. GREAT CUSTOMER SERVICE!! GREAT PRICES on vehicles!

Love my car!

Jasmine was so nice and patient. Thanks for everything! Awesome experience! I would definitely recommend everyone that helped me. Y'all have an awesome team!

Awesome Buying Experience!

Had an awesome new truck purchase experience at Classic Nissan yesterday and wanted to pass along to others looking for a great experience too. My sales manager was Jim Kamara, who I have already written a review for... but the second manager I dealt with in my new truck purchase was Ken Massenburg for the business side of the purchase. Ken was also super friendly and took the time to get to know my wife and I while we went through the new truck documents. He is a a very loving husband, father, and so easy to deal with during the always long and boring required paperwork drill of buying a car or truck. He made us feel at ease and went out of his way to explain all of the documents we needed to sign. Again, a truly great experience buying at Classic Nissan. Ask for Jim Kamara and Ken Massenburg and tell them James sent you!

Great process & awesome service

Jasmine was great from when she first met me on the lot. She greeted me with a great & warming personality. I have brought cars before and this by far was the smoothest process ever. She was very knowledgeable about the car I was buying & answered any questions I had. She made my Nissan experience a great one. & I would refer anybody I know looking for a car to go see her. Thanks Jasmine

Awesome experience!

I only had x amount of money to spend and going from dealership to dealership I was feeling kind hopeless about getting that right car. I decided to give it one last try and that was Jim Kamara he found the perfect car at the right price. I'm the proud owner of a Nissan altima. Thanks Jim Kamara,

Best help ever!!!

Jimmy was very helpful in helping me search for the Nissan Altima that was in my price bracket as well as equipped with the necessary features I wanted. He went above and beyond in making sure that what I was requesting could be accomplished. I would recommend Classic Nissan to all my friends. Please come see Jimmy!!!

awesome service

Jernigan was extremely helpful and knowledgeable when I was picking out my new car. This was my first time buying a car, so he really broke things down for me and explained things very thoroughly to me. He has an awesome personality, and made my experience with Nissan pleasant and one for the books.

Awesome!

Jessica helped me out so much and she's a very nice and down to earth individual. I felt no pressure whatsoever and now I have a new car!

Excellent Customer Service All Around

From the moment I walked in the door, everyone made sure I was comfortable and was very polite. Very knowledgeable sales person (Jim), helped me find the perfect car for me within my budget. No pressure. I would recommend to anyone!

A great buying experience

I have been on Sanford for 7 years. During that period I have purchased two cars from the local Ford dealer. During that time I developed great relationships with the personnel withing there and thought that my experience could not be topped somewhere else. After spending an hour at the Nissen dealership I quickly decided that I had found a new group of people that I would enjoy doing business with. My first 15 minutes were spent talking to Shaq, a young, polite and knowledgeable sales rep. I quickly felt at home with him. He was not pushy but rather acted as a knowledge source about the vehicles. My original intent was to just browse the stock and learn about the Nissan brand as I knew very little. Shaq introduced me to the sales manager and the service manager and then worked with me on a deal to lease two vehicles. While I spent perhaps two hours there looking learning and consummating a deal it was a very good experience. I met other salesmen as well as admin personnel during that time frame but Shaq was the primary reason I drove away with two new cars.Shaq was relativity new to the industry but unless I am a bad judge of character, he will be at this dealership for a long time and become very successful. I urge anyone that would like to strike a deal on a new or used car to visit this dealer and ask for Shaq. You should love the experience.

My new car

Great service with Jim went above and beyond to help me find what I needed... finally got in and he got the job done .. great customer service

My new jeep

I love the dealership.. I was greeted with the up most hospitality!! My dealer Jim was a great host and helped me out in many ways that I didn't think. I THANK HIM SO MUCH I Love my experience. With Nissan of Sanford

2016/Altima

The sales ladies were extremely pleasant, energetic, friendly and down to earth...made you feel like you knew them and they were like helping a friend!! The internet sales Director and the finance manager went the extra mile and worked late to assist and finalize things

Made me feel at ease

I received great customer service from Jim Kamar. He made me feel at ease and was eager to make a deal work for me even though I have recovering credit. My payments aren't bad and I can feel safer now that I'm driving a car that's more reliable and a color I love! I got a new car for the same price of a used car I had looked at another dealer.

Completely Wonderful Customer Service

Classic Motors is new to the area of Sanford and I was just going for an oil change. I walked away with an awesome and new Nissan Sentra which was an upgrade of my original 2011 Nissan Sentra. The whole staff was very mindful of my budget, my needs in a car, and details. I was very much satisified with all services and continued customer service when questions are asked and answers are needed. I would recommend everyone near and far to buy from Classic Nissan

Excellent customer service

I would recommend this dealer to anyone that's long for a Nissan. They took very good care of me. Jim is an excellent person to work with and he did all he could to get me in my new Nissan Altima.

Need to know!

Great service with a personal touch. Service with Crossroad Nissan for 3yrs or more,no problems. Keep up the good work. JTTaylor ?? Thanks You Very Much!

Slip-shod

I traded my 2011 Cube for a brand-new 2014 Cube. I had just purchased an extended warranty on my 2011 Cube to the tune of $1,234.67 . I had intended to use the value of this warranty as addition "down payment" on the new cube with the trade in. After all, the warranty is on the car- which I sold to Crossroads of Sanford - they said they would make sure I got my refund from the warranty, but I'd need to put an additional $2,000 down. It was a stretch financially, but I did it. 6 WEEKS LATER, after I'd called to ask where that warranty refund was... I got an email saying, in essence, "Sorry we tried. You're going to have to take care of it." I don't have the contracts, I left them with the car!!! I have no data, no proof of the warranty, but I'm supposed to cancel it NOW?! SIX WEEKS LATER (I purchased the new Cube less than a week- 88 miles into the warranty!) What do you think? Will I ever see my $2,134.... somehow, I think not. Boy am I pissed off!

My car buying service at Crossroads Nissan'

I purchased a used SUV from Crossroads Nissan of Sanford at the end of August. It took a little while the get the parts that the car needed. I was willing to to wait in order to make sure that the SUV got what was needed. My sales person Adrian Lee was top notch. He got me everything that I wanted and what the vehicle needed. He kept in touch with me letting me know what was going on. He was not pushy very patient and friendly. When I purchase another vehicle I will go straight to him. If he's not there any more I will find out what dealership he is working at and be sure to purchase my next car from him. If you are looking to purchase a new or used vehicle, be sure to look up Mr. Lee.

Great service

I just purchased a new 2015 Nissan Sentra from Crossroads and the service was excellent. This was one of the most pleasant car buying experiences I've had in years. Thank you Mr. Adrian Lee you are a great salesman.

Love my new ROGUE !!

I just purchased a new 2015 Nissan Rogue. My sales person was great. He was very friendly, explained all the trim levels and features of the vehicle and was not pushy. I have had 2 calls in less than a week to see how I liked the car and to see if everything was ok. I plan to do my service visits with them and do not anticipate anything but great service.

Great Experience!

Great experience buying my first used car. After finding the car online that I was interested in test driving, I was going to wait to have it transported to the local dealership closer to my residence. After reading rave reviews on this particular dealership in Sanford, I decided it was worth the drive (over an hour) to deal directly with a dealership that was so highly rated by many customers. My research and instincts proved to be right.My salesperson, Beth Leslie, was so professional, yet warm and down-to-earth. Truly felt the southern hospitality that I love about NC.I had bought many new cars in the past but being that those days are long gone and I was working with a budget from an insurance payout for my car, which was totaled in an accident, I was uncomfortable with the unfamiliar experience of buying a used vehicle. Beth made the experience so stress-free and genuinely was concerned with helping me buy the best vehicle for my needs (which did turn out to be the one I came for, after all). She was truly interested in gaining a happy, satisfied customer. Even the manager, who was new to the location, came over to introduce himself and thank us for our business.I love my new "used" car and so glad we made the drive to Sanford. I'm just sorry I live too far for to bring it in for regular maintenance.I highly recommend Crossroads Nissan of Sanford - Beth and the entire staff.

good service every time

mi service car.Mr. simpson cheking mi car all time,i don,t know,but I looking for the window,the great work,congrat...I,m sure in me Nissan sentra..

If you want the best, Just ask for BETH!

Beth is simply the best sale person. This is my 2nd car purchased at this dealership. The 1st was the Rouge, Beth worked on that sale for over two month to get me the one I wanted, couldn't be happier with it. Always polite and very easy to work with. I would highly recommend anyone to ask for Beth and you won't be disappointed

Price Change and Dishonesty

Made a visit on 10/29/14 to Crossroads Nissan of Sanford around 2 pm. I was outside for 10 minutes or so (expecting a sales person) but no one came out to speak. I thought this was odd, but this is not a big deal to me, so I went inside to look at a Nissan Pro 4x that was in the showroom. After about 5 minutes of opening the door on the show room truck and sitting inside to view the controls and interior with no one coming over to speak I went to desk at the front window (which had 4 guys chatting by the way) and ask a one of the gentlemen to help me with a test drive. It by chance was the finance person (Wade) and he was nice enough to set me up with the test drive. I enjoyed the truck (have been researching this truck for several weeks and taken a couple of test drives at other dealerships) and negotiated what Wade called was his best out the door price. I informed Wade I had one other comparison to make and if the price at the other dealership was not considerably lower than his I would purchase my truck at Crossroads. I visited the other dealer and although they were $250 lower in cost than Crossroads, I decided to return to Crossroads due to the following:1. The comparison dealer increased their price by about $700 vs what they sent me in their best out the door price when we spoke last2. The comparison dealers facilities were quite poor3. The comparison dealers personnel were not very friendly at allWhen I informed Wade that I was back to purchase his truck as I had indicated on the previous day I was very sad to learn that he had INCREASED his price by $1,400. His explanation was that he had mistakenly thought on the previous day that as a former Goodyear employee I was eligible for a $1400 discount.Based on this information above (which is all 100% accurate) I would highly recommend purchasing your car or truck anywhere but Crossroads Nissan. I can't begin to tell you how disappointed I am that we live in a world where people do this on a daily basis and consider it acceptable. In all of my travels around the world from China to Mongolia it is considered an acceptable business practice to lie to someone..... I sincerely hope our society never accepts this practice like Sanford Nissan does.I will purchase this style and model truck, but NOT AT SANFORD NISSAN due to their dishonest personnel.

After the sale, you won't get the service.

Let me share with you the experience I have had with Crossroads Nissan of Sanford. We bought our 2012 Nissan Quest in January 2013. At the time it was a good deal and we really liked the vehicle. All the staff seemed nice and helpful, but later we came to the conclusion that it was just to make the sale. Twenty-five days after our purchase I realized that our 30 day tags are to expire in 5 days. We had not received or been contacted about our license plate at that point. After calling to ask about it, I was told that they would check into it. The next day, I was called back to be told that the inspection was never done so they weren't able to apply for the plates yet. This was the first evidence that once the sale is done, their customers fall off the face of the Earth to you. There is no reason that it should of took me calling 5 days before the tags expire to find out you couldn't apply for the tags yet. I live about an hour away so I had to make a trip there to wait for a couple hours to get the inspection that SHOULD of been done when the van was bought. Then, roughly two weeks after my 30 day tags expired I received my actual license plate. Next, about a week after that while driving to a friends house our van randomly turned off and left us stuck on the side of the road. I called their service department and they asked me to call the roadside assistance line. About 2 hours later a tow truck was there and took the van to our local Nissan dealership here in town. I had to wait till the next morning to call to find out what was going on since they were already closed. That night I did so research online to see if it had happen to anyone else. It had, but most of everything I saw was from mid-2012 and a recall had fixed the issue from that point. The next morning I called our local dealership to see what was going on. They said they wouldn't be able to get to it till later that afternoon and since it was Saturday it may not be till Monday. I needed a car at that point...they said they couldn't give a loaner because they didn't know if it was something that I did or because it was something wrong with the vehicle itself. He suggested calling Crossroads Nissan. So, I did. I explained what happened and that I thought that it could be the recall from mid-2012. At that point, the service person on the line got rude with me and said that I didn't know what I was talking about because the recall would of been done before the van even left the dealership. So, no loaner vehicle and I was stuck at home waiting....luckily, late Saturday afternoon I got a call back and they were able to make room to look at it. Sure enough, to their surprise and mine, the recall was never done on the vehicle. This was the second evidence that once the sale is done, their customers fall off the face of the Earth. That recall should of been done before it ever left the lot after I purchased it. Even then, it should of been caught when they looked at it to do the (a month late) inspection on it. Instead, due to lack of not going over a check list, our family was stuck on the side of the road for over 2 hours...thanks for that. Now, let's fast forward about almost a year. It's time to get an inspection on the vehicle. I have less than 11,000 miles on it, and they tell me that they can't pass it since the tires are to the point of showing wires. What? The van is only a year old, and less than 11,000 miles, that can't be right. I took it to you guys and you said that the tires needed to be replaced and that the alignment is off. I have a 2010 Ford Escape that has never needed an alignment, and had a 2000 Jeep Grand Cherokee that has only needed an alignment twice in the 12 years I had it. After a year, I needed an alignment. Plus, isn't that something that should of been caught on one of the oil changes I got too? Instead, you they decided that you would "help me out" and not charge me the alignment if I bought the 2 tires that needed changing.

After the sale, you won't get the service.

Let me share with you the experience I have had with Crossroads Nissan of Sanford. We bought our 2012 Nissan Quest in January 2013. At the time it was a good deal and we really liked the vehicle. All the staff seemed nice and helpful, but later we came to the conclusion that it was just to make the sale.Twenty-five days after our purchase I realized that our 30 day tags are to expire in 5 days. We had not received or been contacted about our license plate at that point. After calling to ask about it, I was told that they would check into it. The next day, I was called back to be told that the inspection was never done so they weren't able to apply for the plates yet. This was the first evidence that once the sale is done, their customers fall off the face of the Earth to you. There is no reason that it should of took me calling 5 days before the tags expire to find out you couldn't apply for the tags yet. I live about an hour away so I had to make a trip there to wait for a couple hours to get the inspection that SHOULD of been done when the van was bought. Then, roughly two weeks after my 30 day tags expired I received my actual license plate.Next, about a week after that while driving to a friends house our van randomly turned off and left us stuck on the side of the road. I called their service department and they asked me to call the roadside assistance line. About 2 hours later a tow truck was there and took the van to our local Nissan dealership here in town. I had to wait till the next morning to call to find out what was going on since they were already closed. That night I did so research online to see if it had happen to anyone else. It had, but most of everything I saw was from mid-2012 and a recall had fixed the issue from that point. The next morning I called our local dealership to see what was going on. They said they wouldn't be able to get to it till later that afternoon and since it was Saturday it may not be till Monday. I needed a car at that point...they said they couldn't give a loaner because they didn't know if it was something that I did or because it was something wrong with the vehicle itself. He suggested calling Crossroads Nissan. So, I did. I explained what happened and that I thought that it could be the recall from mid-2012. At that point, the service person on the line got rude with me and said that I didn't know what I was talking about because the recall would of been done before the van even left the dealership. So, no loaner vehicle and I was stuck at home waiting....luckily, late Saturday afternoon I got a call back and they were able to make room to look at it. Sure enough, to their surprise and mine, the recall was never done on the vehicle. This was the second evidence that once the sale is done, their customers fall off the face of the Earth. That recall should of been done before it ever left the lot after I purchased it. Even then, it should of been caught when they looked at it to do the (a month late) inspection on it. Instead, due to lack of not going over a check list, our family was stuck on the side of the road for over 2 hours...thanks for that.Now, let's fast forward about almost a year. It's time to get an inspection on the vehicle. I have less than 11,000 miles on it, and they tell me that they can't pass it since the tires are to the point of showing wires. What? The van is only a year old, and less than 11,000 miles, that can't be right. I took it to you guys and you said that the tires needed to be replaced and that the alignment is off. I have a 2010 Ford Escape that has never needed an alignment, and had a 2000 Jeep Grand Cherokee that has only needed an alignment twice in the 12 years I had it. After a year, I needed an alignment. Plus, isn't that something that should of been caught on one of the oil changes I got too? Instead, you they decided that you would "help me out" and not charge me the alignment if I bought the 2 tires that were in dire need of changing. Thanks....I'm glad that you realized the cars you sale are crap and don't even want to look at why the alignment fell off that fast. I was told, "It just happens, I doubt anything is wrong with the van." And just so you know, I have had to get another alignment since then about two months ago. Thanks for checking the van out for me and making sure nothing is wrong. That's the third evidence that we again fall off the face of the Earth.At this point, I am ready to drive this van off a cliff. I am fed up with Nissan, and with Nissan of Sanford. TL;DR - After the sale, you won't get the service.

Ask for George Perez!

We had the best experience we have ever had in buying a car at Crossroads Nissan of Sanford via George Perez! He was friendly, polite, not pushy in the slightest which helped greatly helped us to get the vehicle that would meet our needs. Really one of the best salesman we have ever encountered... highly recommend Crossroads Nissan of Sanford and and ask for George!

Happiness

The best experience by far, George was friendly, polite and great and easy to work with. Did not feel pushed or obligated to do anything, they worked with us and not feel like we had to work with them. If you need a new or used car go see George he is the guy to see

George is awesome!

George is a great salesman. Very friendly, not pushy, and really helps you to get a great deal. He was very prompt with both phone calls and emails. I highly recommend working with George, you'll be in great hands if you do!

Front end alignment

I brought my sons truck to crossroads nissan of Sanford ,for a front end alignment , couldn't talk better about my relationship with them !! Ty Lori for all your help .

was a nice, no preasure deal

We went to Crossroads Nissan of Sanford and bought a New Frontier, and from the Sales associate to the finance and paper work all was an enjoyable experience. My wife and I looked at about 6 trucks bouncing from used to new to used and then back again to new and Will was very cooperative with a smile and good information on the vehicles we viewed. the General Manager Dmitri and Sales Manager Keith work hard to get us the best deal they could get and when we said the payments would not fit our budget they went the extra mile to work on the banks and the #'s and made it so the payment would. Thank you guys all of you, and as for Kelly Paper work was a breeze with her, and I didn't mind signing 100 different documents. Again thank you all and when it time for wife to get a new Versa we will return.

New vehicle purchase with trade-in.

We've had great experiences with Nissan and have purchased vehicles at the Crossroads Nissan Dealership before. The management and staff are superb. They're knowledgeable, accommodating, and very easy to work with. The general manager, Dmitri Kazanski, is a true professional in every way. Greg Brockington and Kristi Setzer were excellent and helped us get exactly what we wanted quickly and without any hassles. The sales manager, Keith Molkenthin, took the extra time to explain the trade-in values and gave us a great rate. And the finance director, Kelley Stewart, truly is "Wonder Woman"! We highly recommend this dealership.

Kristi and Beth were very helpful in providing help and...

Kristi and Beth were very helpful in providing help and information when I contacted them about my need to purchase a car. They answered my questions and assisted me through the entire process. Their friendliness and help made me want to purchase from them. Thank you for everything! Love my Nissan!

Jeff was awesome to work with. He listen to what I wanted...

Jeff was awesome to work with. He listen to what I wanted and showed us around the lot. He was so kind to me and my husband. Crossroad is lucky to have him.I went home with car I love.

Grate experience We started and finished with Will...

Grate experience We started and finished with Will Cooper,in between with Keith Molkenthin and Kelley Stewart. Everyone was very friendly, patient and professional. Definitely going back there for net vehicle that is why we gave grate rating to those guys

I had an excellent experience. Both Will and Keith did...

I had an excellent experience. Both Will and Keith did everything in their power to satisfy us as customers which is a unique in a car buying atmosphere. I have been singing their praises ever since. Typically when buying a car it usually feels like the dealership thinks they are doing you a favor but at Sanford Crossroads Nissan its the other way around. Thank you guys and you have earned a customer for life.

I can't say enough great thing about the service that...

I can't say enough great thing about the service that me and my husband received . When we purchased our new 2013 Nissan Sentra. our sales guy Jeff Brogan was great and we didn't feel that we were being pushed into buying the car. We would gladly buy our nexted car from Crossroads Nissan of Sanford again .

Jeff was sooo awesome! He was very knowledgeable to...

Jeff was sooo awesome! He was very knowledgeable to which car worked best for my living situation. Very respectful and caring. We just love Jeff! I'm so greatful to have met him and the Nissan team.We won't forget Greg either! Thanks boo.

I bought my car from Jeff Brogan. I couldn't have had...

I bought my car from Jeff Brogan. I couldn't have had a better sales man. He was very professional and friendly. I told Jeff what kind of vehicle I was looking for and he located it for me. When I start looking for a car again, I will be going back to Jeff Brogan. He is an awesome sales person, with no pressure to buy. That means a lot to a customer especially me, I don't like being pressured. Thanks again to Jeff Brogan for your excellent customer service!

Being female and going in to a mans world to but a car...

Being female and going in to a mans world to but a car can be very intimidating ,however I was treated with the up most respect from Jeff Brogan ..No pressure and he answered my questions truthfully ...I have never felt more at ease in a dealership of any kind till I came to Crossroads of Sanford....Truly wish their were more honest people in this profession as I have found at your establishment ...If you had a 10 rating Jeff would get a 100 cross the board ...Thank you for making my experience a well worth one and to put my trust back into car salesmen ...E.Cagle

Christi was very knowledgable , caring, and had a clear...

Christi was very knowledgable , caring, and had a clear understanding of what we wanted . This is our second vehicle we have bought in just a few months. The service here is outstanding.

Jeff Brogan was very knowledgeable and helpful in helping...

Jeff Brogan was very knowledgeable and helpful in helping me find a car that was within my price range. Everyone at the dealership that I dealt with was very friendly and helpful. I would definitely recommended Jeff Brogan and Crossroads Nissan of Sanford to everyone.

Service was great, answered all my questions, didn't...

Service was great, answered all my questions, didn't have to haggle. Great deal. They will keep my service as long as I buy Nissans

I went in looking for a new car. The salesman was very...

I went in looking for a new car. The salesman was very courteous and friendly. He understood what I was looking for and showed me one of the models. It was a bit expensive for me, but he showed me other models of the same vehicle but lower in price, then of different models. After he talked to the finance department, he was very clear and understanding that this was not the right time to purchase the car I wanted. It would be better if I came back in March and I would be able to finance through a primary bank and lower my interest rate, making my payments much lower. I will definitely be going back.

Great service and friendly people who made my car buying...

Great service and friendly people who made my car buying experience a breeze. I would definitely recommend this dealership if you are in the search of a new car

Mr. Brogan did a great job! He was very knowledgeable...

Mr. Brogan did a great job! He was very knowledgeable about his cars and was very friendly. We will definitely come back! Thanks for a great experience.

Jeff Brogan helped me during my visit. He was...

Jeff Brogan helped me during my visit. He was professional, courteous and not at all what the 'typical car salesman'! I've had a few of the bad type so he was breath of fresh air!! He explained everything in detail and helped me in all areas. I have already recommended him to several of my friends!!

Kristi Setzer was awesome! Never experienced customer...

Kristi Setzer was awesome! Never experienced customer service like this before. She showed me that i was important. She went above and beyond to put me in the car that best fits my needs. There is one word to explain my experience at Cross Roads Nissan Sanford and that's AWESOME!!!!!

Jeff Brogan was awesome in helping us find our car. Very...

Jeff Brogan was awesome in helping us find our car. Very patient and showed us cars we didn't originally think to look at. Fought hard for us to get the best extras for our car. The who process was very good and everyone we talked to was very kind and helpful.

Marina and Brad worked really well together to get me a...

Marina and Brad worked really well together to get me a great deal. They were both super nice and really genuine, and I have never had such a positive car-buying experience. I will definitely be back next time I need a new car!

Everything concerning this dealership is outstanding.... ...

Everything concerning this dealership is outstanding.... The General Manager - Dmitri Kazanski is the first person whom greeted me out in the car lot when I first entered the dealership proper. It was immediately evident to me that Mr. Kazanski is a senior manager and leader who expects and demands high standards for the dealership and from its employees; and it shows upon entering the lot, it was apparent throughout my two visits to the dealership, and demonstrated by himself, Beth Leslie and Wade Berard throughout my car purchase sales transaction. Beth Leslie officially the Business Development Center Manager, was my Sales Consultant during the purchase of my Cadillac, was very customer friendly, very knowledgeable in every aspect of the dealership's business, and handled everything very efficiently and professionally. Wade Berard, the Finance Manager was totally customer friendly, very proficient in all the paper work, and other financial documents and other items inherent to the sale, and completed all forms and transactions to complete the sale, and DMV required items in a thorough and outstanding manner.Crossroads Nissan of Sanford is a first class New & Certified Used Car Dealership, that is managed by a very competent and efficient General Manager (Dmitri Kazanski), who manages and supervises a well trained and very competent group of dedicated and very professional employees -- Beth Leslie and Wade Berard.I already have and will continue to recommend this dealership to each of my family members and all of friends who are in the market to purchase a new or certified use car. I am a completely happy and very satisfied customer.

I had a wonderful experience at Crossroads Nissan of...

I had a wonderful experience at Crossroads Nissan of Sanford! This was my first time buying a car and with the help of the wonderful Sales Consultant Marina and the talented Finance Manager Wade, I drove away very pleased with the service and the car that I purchased! I was extremely pleased that everyone was willing to help me obtain the car I wanted at the price/payments that I could afford. I will return to Crossroads Nissan of Sanford in the future and I will most definitely recommend them to my friends and family!

We went to Crossroads Nissan based on reviews found on...

We went to Crossroads Nissan based on reviews found on Google. When we arrived Jeff was quick to greet us, offered us a seat and something to drink. After finding out what our needs/wants were in a new vehicle he searched his inventory. While there was not one onsite the had it delivered to us within an hour. Jeff's personal touch was very welcomed and surprising (compared to past sales associates I have worked with), my 2 year old daughter took to him quickly and he provided entertainment to her while still focusing on our needs. Furthermore, Ray and Wade handled the financial end of the deal with the utmost professionalism. Ray, seeing that I was burning up from wearing the wrong type of clothing for the unplanned warm day offered me a Nissan T-shirt which quickly changed my whole attitude as I was feeling much better. All in all we could not be happier with our purchase or with the staff of Crossroads Nissan. So long as we live in the area we will use Crossroads for all of our buying needs (I purchased an Infiniti from Crossroads Infiniti in Wake Forest).

We drove from Raleigh to look at a Honda Odyssey....

We drove from Raleigh to look at a Honda Odyssey. Everyone that we spoke with on the phone was very courteous. Once at the dealership Will Cooper helped us with the van. He was great to deal with. He answered all our questions and we feel he took great care of us. We hope to purchase another car from Will in the future. A great experience overall.

Kristi Setzer is one of the best sales reps that you...

Kristi Setzer is one of the best sales reps that you could possibly have! She is by far the friendliest person. I will only buy a car from her no one else

This one of the most positive dealership experiences...

This one of the most positive dealership experiences I've encountered. Everyone was very friendly and easy to work with. No pressure and they understand the meaning of true customer service. I know that I will look back to them for future car buying experiences. Kristi helped me get the car I wanted, a Subaru Outback, at a price I could afford. I highly recommend working with her and this dealership.

I was very pleased with my experience at Crossroads...

I was very pleased with my experience at Crossroads Nissan of Sanford and Jeff Brogan from the moment I walked in the door. Jeff was very knowledgable and courteous and had and kept the biggest smile on his face from step one to final.I want to Thank Crossroad Nissan and Jeff Brogan for giving me the opportunity to becoming a customer, I will forever be grateful.Doris Lee

Kelley Stewart called me to tell me that I was approved...

Kelley Stewart called me to tell me that I was approved to come in and get either a Rouge or Altima. Of course I was a little hesitant but estatic at the same time. The special was ending that night so I had to act quickly. I drove straight to Crossroads and was greeted by Beth Leslie with a purple Rouge (which purple is my favorite color...Kelley told her that :)). Beth walked me around the car and showed me all the features and explained in detail everything. She was very knowledgeable about everything I asked a question about. I have been wanted a SUV type vehicle because I have a 10 month old son and I know in the future with sports and diaper changes it will be very handy. I have also been wanting a Altima since I began doing business with Nissan. I asked Beth could I see a Altima and test drive just to see if I would rather have that over the Rogue. I decided on the Rogue and Beth let me look at all them to choose the color I wanted. It was getting late but Beth went through all of the paperwork with me explained everything and told me not to worry. We ran into a couple roadblocks financially with my deposit whether it would be required or not but Kelley Stewart worked it out for me to where I did not have to put any down. Beth got me into my Rogue and I was on my way for the night. The next day I came up to sign paperwork and Kelley Stewart helped me understand what I was doing financially and about my pricing. Kelley and Beth both went above and beyond to help me get everything straight and underway with this new car. This is the third car ive worked with Kelley and the second that Beth has been my salesman. I will always come back to Nissan because of the excellent customer service and especially that of Beth and Kelley. Beth has even called to check up and make sure all is goign well with the car and reassured me that if I have any questions to just give her a call. I tell everyone how great these guys are and to go to them when they are ready for a new ride :) Thanks Crossroads Nissan for everything! Keep it up!!

I have to admit that I was surprised but pleased by the...

I have to admit that I was surprised but pleased by the great customer service I received from Beth and the staff at Crossroads Nissan! If you're looking for a great experience, I would highly recommend Crossroads Nissan. I have purchased several cars and my experience with Crossroads Nissan stands above the rest! Not only were they friendly, they were efficient and they worked to ensure that I was well taken care of before I left. I will definitely contact them for future needs. Thanks again Beth and the staff at Crossroads, I love my new ride!

Beth Leslie contacted me by phone in regards to my...

Beth Leslie contacted me by phone in regards to my inquiry on Truecar.com. I decided to go through truecar because it was my first experience buying a car on my own. I explained to her that the price they were offering was slightly more than what the other dealerships were advertising. She explained her willingness to try her best to work with me and get the price to something comparable to the other Nissan dealers in the area. Ultimately we were able to agree upon a vehicle and price. Beth was very friendly from the beginning but what really impressed me was the way she handled a difficult situation involving my trade-in and my father who lives out of state. Without going into too much detail my father's dishonesty with me regarding the financing of the car I was trading in created a very awkward and difficult situation to deal with. My father also failed to return documents in a timely manner. Beth was diligent and clear on the importance of getting the documents returned but still understanding and remained professional. I was nervous about buying my first car on my own and the on-the-spot issues with my father made for an even more uncomfortable situation. However, Beth handled everything very professionally. What really stood out to me is that even though I was embarrassed by my father's actions, I never felt judged by any of the employees at the dealership. Overall, I am very happy with my new car and I would definitely recommend Beth and Crossroads Nissan to others.

Upon my arrival, Beth was all smiles and happy to help me...

Upon my arrival, Beth was all smiles and happy to help me pick out my new Nissan. Beth listened to my request via needs versus wants and was able to find me two cars that fit into what I was looking for. At first, the car that I wanted was actually located at another dealership. Beth showed me the other car on the lot, so I could see the same options and trim level, just in a different color exterior and interior. I was also given the opportunity to drive this car before driving out of town to see if I liked the other car. After going home to think about it, I actually ended up picking the car that I drove at Crossroads Nissan. The color and interior grew on me the more I thought about it. I have had my car since September 10, 2013, and I still love it. I get compliments on my car constantly! Thank you Beth, & Crossroads Nissan.

The service, consultation, price and personalities of...

The service, consultation, price and personalities of those who are employed here is amazing. I would recommend this dealer to anyone. I recieved a discount for my active duty service and great financing. I am extremely happy with my truck. I've been looking for a new vehicle for quite some time. These gentlemen were extremely helpful, never attempted to pressure me into a deal, addressed my questions and concerns the day I bought it and ever since. 10/10, hands down.

These guys are truly an amazing and if they tell you that...

These guys are truly an amazing and if they tell you that they will do it, believe them when they say it. They are not pushy and they provide excellent service. They also sit down with you to make sure that this is the "ONE" you want. This was my second time coming to Crossroads of Sanford. I was pleased on how Beth helped out my husband and I on our vehicles. We were both pleased! Well mine was short-lived and and yet again I called Beth to see if things could be done about me trading my Pathfinder. I was nervous if that things would go my way. Well with alot of patience, I finally got the car that I love! I am truly and I appreciate the staff of Crossroads of Sanford. They truly tell it like it is and treat you like family! Thanks Beth, Kelley, and Dmitri, you guys rock!!

Wow! So much to say! We were met in a matter of minutes...

Wow! So much to say! We were met in a matter of minutes by Jonathan Cameron with a friendly smile and handshake! I knew I was in good hands just by his demeanor, I explained what I wanted,my payment range and other details..he took me right to a Sentra that was juz off the truck hours before we arrived,, I fell in love that very instant..with the car, the colar and everything..So we test drove another sentra while other one was being ready for showroom/sales.. just to get a feel of the car..Jonathon did not try to sell me this car by alot of talk etc because he respected my wishes on the what I wanted and needed,,( plus I was very explanatory on what my wishes were LOL) Anyhoo, when we got back I told him I wanted the new one they were preparing and we sat down with a nice refreshment he offered us and worked on my budget payment I would like to have. He and his manager came back with an awesome deal with savings etc and I committed to this agreement..Whew! I was so amazed at how he handled everything and never once got discouraged with my demands, Well now to get to the final paperwork..It was a book !! LOL...Kelly was very knowledgable and explained everything in detail so that I would understand. She even surprised us with an even lower payment she had found!! I know right! She is awesome..It was coming up on closing time and I was feeling guilty about them staying late..But did they show any signs of frustration? Noi! they did not..After all was done we had my finbal rundown of how every thing works and what everything was...And I drove off with my husband and bestfriend in my new 2013 Nissan Sentra from Crossroads Missan..where they make u feel very welcame and not pressured.. Kudos to them..I have never bought outside a Chevy but will definatley buy another nissan ...Thanks Dana M Wade

I am SO happy with my experience at Crossroad Nissan of...

I am SO happy with my experience at Crossroad Nissan of Sanford NC! My sales person, Beth Leslie, was extremely helpful. She found me a beautiful 2014 Nissan Versa Note that had all the features I needed, especially cruise control and great gas mileage, plus a good backseat and trunk, even a great color! She was wonderful every step of the way in helping me with my trade in, test drive, insurance, and explaining the car's features to me. She was very caring and really listed to me, and made me feel very comfortable. I absolutely love my car and was amazed at how fun my car buying experience was! I'll surely remain a loyal customer of Crossroads Nissan of Sanford NC for many years to come.

Every one there was courteous, friendly, and helpful....

Every one there was courteous, friendly, and helpful. Krlstl was very helpful and straight forward about the positive and negatives, of my purchase. Krlsrl made my experience at Cross Roads very enjoyable. This is the first time that i have been to a car dealership where the sales person was very professional in all aspects of her job, but she made me feel as if i were part of the dealership family.

Emily's exceeded our expectations for this...

Emily's exceeded our expectations for this transaction. She was courteous, no high pressure sales pitch, very knowledgable about the vehicle we were interested in, and provided personal attention throughout transaction. Emily has followed up with us since we purchased the vehicle to assure we are satisfied with the vehicle and to offer assistance with any information we might need. I would highly recommend Emily and this dealership when considering the purchase of a new or used vehicle.

We purchased our second vehicle from Jeff Brogan this...

We purchased our second vehicle from Jeff Brogan this past weekend. As expected, his customer service was outstanding and we are very pleased with our purchase. We are also thankful for the others involved in our purchase - Dmitri and Wade - it was a very pleasant experience!

I drive from Fayetteville to Sanford to get a great deal...

I drive from Fayetteville to Sanford to get a great deal and awesome service. Medina did a great job. I'll be back again soon.

Jonathan was great in not just helping me find a car but...

Jonathan was great in not just helping me find a car but helping me find MY car! He listened to what I wanted encouraged me to drive a couple until I got in one I loved. They had multiple customers they were working with and he made sure I was taken care of while I waited. He even waited with me. I had been looking for a Taurus for the last 6 months and finally found THE car at a great price. Crossroads Nissan was great lots of help, but not high pressure. I am working on repairing credit and that can be humiliating, but none of the staff made me feel insecure. They presented me with multiple options and made getting into my Taurus a breeze. Very nice car, very nice people. I can't imagine wanting to buy a car anywhere else. I've already told everyone that will listen to go see Jonathan and the folks at Crossroads Nissan of Sanford if they are interested in buying a new vehicle.

My experience with Kristi was great. She is a nice young...

My experience with Kristi was great. She is a nice young lady and I appreciated her assistance with helping me purchase my new Rogue. I also liked the fact that she follow-up with me after the sales, that meant a lot. I would definitely recommend her to anyone looking for a vehicle.

I had a great experience. Although it was over an hour...

I had a great experience. Although it was over an hour away I brought it back for the minor repairs that were promised when purchased and they treated my daughter and grand-babies great while they waited. Kristi did what she said she would do and called and kept in touch with me throughout the process.

I would definitely recommend this dealership to anyone...

I would definitely recommend this dealership to anyone wanting a new vehicle. They were absolutely wonderful and accommodating to our two small children. We will be returning to this dealership in the future.

I stopped by the dealership, not necessarily with the...

I stopped by the dealership, not necessarily with the intention to buy, but to inquire about a vehicle I had interest in. In past purchases, I had dealt with Beth Leslie so I knew I would request her help again. The entire staff at the dealership that day was so extremely nice and helpful, that we did end up purchasing a vehicle. I am over joyed with my decision and the overall experience was so pleasant. I will most definately recommend Crossroads Nissan of Sanford to my friends and family. The staff there is truly exceptional!

The salesperson, Stephen Unti, was great to work with. He...

The salesperson, Stephen Unti, was great to work with. He was very knowledgeable about the cars and he went above and beyond to get everything that I wanted in the car within the price range that I wanted to be in. He was willing to go on a test drive with all the cars I wanted to look at, which was a lot of them, and he found me the car that had all of the features that I wanted while staying within my budget. I also worked with Dmitri Kazanski who not only got me the payment I wanted, but even called other dealerships so that I could test drive the other cars I was interested in. He worked with the banks to get me the best deal and was able to get me a lower monthly payment then I expected. Plus, he was able to get me the lowest interest rate that I have ever had. The Finance Director, Kelly Stewart, was amazing. She took the time to go over everything completely. She answered all questions and was very patient, especially with my two year old running around in her office. Everyone at this dealership was friendly and helpful. The staff here went above and beyond my expectations and I did not feel pressure to purchase a new vehicle from them.

I enjoyed working with Jeff. He was not a pushy...

I enjoyed working with Jeff. He was not a pushy salesperson. I usually try to go to car lots on Sunday so that I am not bothered. But Jeff gave us the space to make a decision.

Jeff is a excellent sales person. He was very helpful and...

Jeff is a excellent sales person. He was very helpful and infomrative and well above and beyon of what i expected of a sales person. This was one of the best dealership experiences i have evr had.

At the time of my first visit to Sanford Crossroads...

At the time of my first visit to Sanford Crossroads Nissan, I had been researching and test driving different select vehicles to help in my final selction for a new car purchase. I had visited several other dealerships in our area, working with a variety of salepeople on the vehicles I was interested in. I can say with complete confidence that my final selection of a Nissan Murano from this dealership was the easiest and most pleasurable car buying experience I have ever had, and I have had a few! On my first visit, although I stated that I would not be making a purchase that day but wished a test drive only, I felt no pressure at all and was treated with the highest standards of customer service. As a Retail Manager for 33 yrs, just retired, I know and value great customer service! Evan and Beth were terrific during the whole process, but I have to add that everyone I came in contact with at this dealership gave me a friendly greeting and a smile. With the positive, friendly atmosphere there, you can tell that the employees are professionals, well trained, and truly enjoy their jobs. Evan and Beth have been available after the purchase as well. While Evan took his time explaining all the new "tech" features of my Murano, he has made it clear that I could contact him anytime for refresher or clarification, and I have! Final word is, I already feel like a valued member of the Sanford Crossroads Nissan family, will use this dealership for my service needs in the future and will recommend this dealership to anyone considering a vehicle purchase!

From the talking to Beth on the phone until I left...

From the talking to Beth on the phone until I left Crossroads, my experience was outstanding. Crossroads had the exact color I wanted although I was open to other colors. Beth showed me all features of the vehicle when I test drove it. She was friendly, upfront, and knowledgeable. The dealership and staff were very friendly and welcome. So in my book because of all the above, my experience was a 5 based on your ratings, but a 100 based on mine.

I had a great experience with Crossroads Nissan of...

I had a great experience with Crossroads Nissan of Sandford. My first encounter was with Beth she got the ball rolling within minutes of me contacting her through www.cargurus.com. As for Kristi she went far and beyond trying to meet my desired purchase price although she couldnt exactly she got VERY close and I am extremely happy with my purchase. Thanks ladies for all your help.

Greeted with a friendly smile upon arrival. This was by...

Greeted with a friendly smile upon arrival. This was by far the easiest and most comfortable buying experience ever. I will refer all my friends and family to Kristi.

Kristi is an exceptional sales consultant and very...

Kristi is an exceptional sales consultant and very knowledgeable. Working with her to purchase our Nissan was a great experience. She still goes above and beyond her "sale" to answer any questions or concerns I may have. I have, and would recommend anyone interested in purchasing a vehicle to go visit Crossroads Nissan of Sanford and ask for Kristi!

I enjoyed my experience at Crossroads Nissan very much....

I enjoyed my experience at Crossroads Nissan very much. Emily was a great help. I had a lot to think about when I left the dealership and I'll be back soon!

Beth was the best sale associate I had ever worked with....

Beth was the best sale associate I had ever worked with. Not only was she great at Crossroads Nissan of Sanford, but she had been the most helpful and friendly of all the dealerships I had visited. I would recommend her every time!

I was surprised to find that I could finance a car, with...

I was surprised to find that I could finance a car, with my credit. Not only was I able to find something that was not extremely expensive, Crossroads was able to find me a loan that enabled me to walk out the door with a new car. No money down.

I came into the dealership and Evan man it his job to...

I came into the dealership and Evan man it his job to give me what I wanted. I came in there for the first time 2-3 weeks ago and Evan kept in touch with me throughout the time.I came back and he did not stop till I got what I wanted. I plan to bring my friend there just to him. My wife said when she is ready she will be going to Evan because he really cared about us not just as customers but also as people.

Beth Leslie is a wonderful sales lady. This is the third...

Beth Leslie is a wonderful sales lady. This is the third vehicle we have bought from her and we have recommended several people to her. She makes the experience enjoyable. She also shows she is caring and not just trying to get our money. I will use her again in the future.

Was offered a good deal to trade my 2008 Sentra for 2013....

Was offered a good deal to trade my 2008 Sentra for 2013. Payments were kept in my current range, When I did not like what was on the lot they found another vehicle at another dealership and brought it down that night. Was not pressured like I had been in a previous experience.

In the past 9 weeks, I have encountered literally dozens...

In the past 9 weeks, I have encountered literally dozens of Nissan sales associates, both in NC and out-of-state. Beth Leslie is by far the best! She has remained courteous, friendly, informative, and has had better follow-up than ANYONE! She has responded to my emails promptly, answered all of my questions, and offered a sympathetic ear to listen to me complain about other, less positive experiences. Most importantly, she really seems to care about me and genuinely has wanted to make sure I'm a satisfied customer. She's done all of this in a way that has felt comfortable, not pushy or intrusive the way some sales people have been. I've included her name and email address in my contacts for future reference, (and of all of them, she's the only one with whom I've done this.) Is it possible to clone her? ;>} Thank you, Beth! Keep up the fantastic work! I'll be in touch for my next car, Peggy Bauer

We enjoyed our overall experience at Crossroads Nissan of...

We enjoyed our overall experience at Crossroads Nissan of Sanford. The sales staff are considerate and not typical "car salesman" that we all despise so much. Working with Kristi Setzer during our purchase process, she took time and allowed us to drive a few versions of the new Pathfinder. She also offered some great insight to what would make us happy for the long run in a family-minded vehicle. Ray Turner and Mike James worked with us pricing/financing our vehicle and both were professional and polite. Having experience working with both the sales and parts departments during our purchase, I know both departments to be professional and considerate of your needs. I expect the service department will offer the same level service. The final price of our vehicle was fair and negotiations were not high pressure or stressful in any way. Crossroads did not play any "games" during our purchase process and I appreciated that. When we were still thinking, we walked away with no pressure. It made me feel like they wanted us to be happy with our purchase as much as they wanted to sale us a car. I don't think you can ask for much more than that. If you dread high-pressure dealerships and long-winded sales folks as much as I do, I highly recommend Crossroads Nissan of Sanford for a professional purchase experience. Thanks!

KRISTI WAS AWESOME TO WORK WITH AND GENUINELY HAD MY BEST...

KRISTI WAS AWESOME TO WORK WITH AND GENUINELY HAD MY BEST INTEREST IN MIND. I have already recommended her to friends of mine. Happy! Thank you Kristi!!

Evan was very friendly, courteous, knowledgable and...

Evan was very friendly, courteous, knowledgable and professional. He took his time and showed how he really wanted to ensure we got what we wanted. My husband and I were looking to get a new vehicle for me. We test drove the 2013 Altima and loved it ! We ended up leaving with 2 Altimas when our intention was only for 1! Thank you Evan.

I am somewhat new to this area. My boyfriend and I moved...

I am somewhat new to this area. My boyfriend and I moved to Sanford shortly before he was deployed for the Military. Wade helped me feel comfortable taking this step on my own and helped me find a vehicle and plan suitable for my price range. Without my significant other around I have been making great strides towards independence and purchasing a vehicle was the first step. I am confident that the excellent service I received from Wade is the same service he gives to all of his customers. I refer anyone that I know whom is looking to purchase a vehicle to Crossroads Nissan and tell them to ask for Wade. Thank you!! :-)

I recently purchased a vehicle from this dealership. My...

I recently purchased a vehicle from this dealership. My experience was excellant. I don't like pushy car salesmen and Wade gave us our space to look around. He was informative and honest. It was straight forward and didn't play games. I would definately recommend other family members to go there and ask for him.

I went to dealership with my 17 year old daughter. We...

I went to dealership with my 17 year old daughter. We went to purchase her first car. I was very thankful for all the help Wade gave. Finding a car is a nightmare yet alone finding a car for a teenaged girl. He helped me help her understand that the car was safe and that was important.Plus she thought he was "so cool". Thank you again for a wonderful experience.

My experience was wonderful. Wade was very sweet and...

My experience was wonderful. Wade was very sweet and understanding our financial situation. He found us a vehicle and we are very happy. Thank you.

Like the car and service. The issues I had were delt with...

Like the car and service. The issues I had were delt with quickly. Note: a person wants to know what their paying for up front and not at the end of the sale. List the prices so the buyer can feel comfortable about the purchase, no one wants to feel betrayed or tricked by the price. a buyer shouldn't have to aske you several times about different questions and you the seller doesn't know. At the end of the day we all want to spend our own money wisely.

Wade was great he found the car I was searching for at...

Wade was great he found the car I was searching for at the price I wanted. He made it a very quick and painless process. Wade changed the way I now think about dealerships.

Ask for Beth Leslie, she is wonderful! She is personable,...

Ask for Beth Leslie, she is wonderful! She is personable, knowledgeable and will work to get you the best deal! Bought 2 vehicles from her.

Everyone was really nice and helpful. I am very pleased...

Everyone was really nice and helpful. I am very pleased with the service. I am enjoying my new car to the max. Again thank you for helping in this very important decision.

The experience was a blessing for us. Mr.Brogan is an...

The experience was a blessing for us. Mr.Brogan is an excillent sales person that treated my husband and I with respect and truth and I pray that he continue to be a blessing to the company and others looking for help or a good deal. We thank God for him as we enjoy our new car.Thanks Jeff

This is this second car I have purchased from Beth, due...

This is this second car I have purchased from Beth, due to my last experience with her, I wanted to deal with her again for my new purchase. She is informative, fast, NOT pushy, polite and a pleasure to work with. She takes care of everything in a timely manner and is great at her job and would recommend her and the dealership to everyone.

I came from out of state, so Beth really helped me out by...

I came from out of state, so Beth really helped me out by making sure the vehicle I was interested in was exactly what I wanted. When I got there, her service was efficient and speedy which was just what I needed! And I got a great deal!

The dealership is a great place to buy a car , the people...

The dealership is a great place to buy a car , the people are top notch . Something that is no fault of the dealership is i hate the car i purchased,i would never buy another car with cvt transmission . No takeoff power a moped will outrun you on takeoff. Nissan should have offered this as a option to save gas,not have it as your only choice. This is what will be the undoing of this company,to bad,otherwise it would be a nice car.

The dealership was very nice and clean, all the people...

The dealership was very nice and clean, all the people were very nice and helpful. When I showed up, Kristi took me to the exact vehicle I was there for and did not try to show me anything else. Overall, it was one of the best car buying experiences I've had.

My mom had the pleasure of working with Jimmy when...

My mom had the pleasure of working with Jimmy when purchasing her vehicle. When she heard speak of thinking about trading in my vehicle she referred Jimmy. My mother was very pleased with his customer services skills and stated he always has a willingness to help.

Jeff is a great sales person. He worked on my loan for...

Jeff is a great sales person. He worked on my loan for quite a while to make sure we were satisfied. I would recomend him to any one who is looking to buy.

Our family had a great experience at Crossroads.Nissan. ...

Our family had a great experience at Crossroads.Nissan. Our salesperson, Wade Berard, was very attentive and knowledgeable. We looked at several cars and he knew information about all of them. He gave us pros and cons on the cars to help us make a decision for our needs. We actually ended up buying 2 vehicles and are very happy.

Wade did his utmost to make sure that I was comfortable...

Wade did his utmost to make sure that I was comfortable in choosing the vehicle I wanted, those within the dealership were friendly and went out of their way to make sure our trip from home was worth it.

Wade was friendly and easygoing. He made the buying...

Wade was friendly and easygoing. He made the buying experience pleasant. He was very helpful. I feel like I got a great car for a decent price.

Everything was awesome at Crossroads Nissan. Evan did a...

Everything was awesome at Crossroads Nissan. Evan did a great job answering any questions i had. Mike was awesome in making a deal happen and Dmitri made me feel like a person instead of just a number. Great job making a usually long and tedious process very quick and easy. I will continue to give my business and refer people to Crossroads. Brett Wilson

I have had 5 Nissan's. My last was a MAXIMA 2011. had it...

I have had 5 Nissan's. My last was a MAXIMA 2011. had it for about 18 months, very nice car, but I could not ever get that comfortable feeling driving it like I had with my past Nissan vehicles, so I really loved the look of the 2013 ALTIMA. Didn't think I would be able to trade my maxima for the altima, being it had not been long since I got the Maxima.But the wonderful sales man (Evan Ring) spoke with my husband, then my husband brought me in, and Evan was able to get the car I wanted (color -WHITE, ALtima SV with convenince package on the day I was there for a test drive) and a the sale was made. IAM VERY VERY happy now. LOVE THE NISSAN. This is WHY I gave the above ratings. Thank you Evan for going out and getting me what I wanted.

Its the best dealership I have been too and had what I...

Its the best dealership I have been too and had what I wanted. Ring is a friendly person and he would answer any question I had about the cars they had and also about the car I wanted. Thanks

THEY WERE ALL VERY FRIENDLY AND HELPFUL, I SOOOOOOOOOO...

THEY WERE ALL VERY FRIENDLY AND HELPFUL, I SOOOOOOOOOO LOVE DMITRI KAZANSKI, HE HAS ALWAYS STUCK TO HIS WORD AND IS THE BEST EVER! GREAT SERVICE EVER!

Evan Ring was an outstanding salesman. He was very nice,...

Evan Ring was an outstanding salesman. He was very nice, respectable and professional. I would most definently recommend him to everyone. I am very please with his service.

From the time we first went to the lot to look at cars to...

From the time we first went to the lot to look at cars to driving our new Quest away it was a great experience. We first talked to Evan, which was very knowledgeable and all around helpful to anything we needed. After about 2 days of negotiations we got a great deal on exactly what we were looking for. We would definitely go back when we are ready for our next vehicle.

Really was a very pleasant experience dealing with Evan...

Really was a very pleasant experience dealing with Evan at Cross Roads Nissan. He took his time with us,never felt rushed or pushed. I will be going back to see Evan again.

My experience with Crossroads Nissan was exceptional from...

My experience with Crossroads Nissan was exceptional from start to finish. I worked primarily with Beth Leslie who answered all my questions and had great knowledge of the car that I was interested in purchasing. I also worked a little with Emily Cameron who was also very informative. The rest of the staff that I met was friendly and made sure that we felt welcome while going thru the process. I met Jeff Brogan who took the time to entertain myself and family while we waited in the lounge area. The greatest part of all is that I purchased a great Nissan from a wonderful dealership. When getting ready to leave the dealership, Beth made sure that I understood that if I have any questions anytime after the purchase to be sure that I called and she would gladly be available to help me. I would just like to say Thank you once again, and thanks for making my experience a great one.

Customer service was great and the sales man was very...

Customer service was great and the sales man was very helpful finding the car we wanted! i would recommend crossroads nissan of sanford for your car shopping experience!

Jeff and the other members of the dealership were...

Jeff and the other members of the dealership were extremely helpful and friendly. They took their time to make sure I got the best deal. Jeff was one of the most kind and sincere sales persons I've ever encounterd. I could tell that he was more concerned with making me happy and comfortable than making a sale. I thouroughly enjoyed my experience and I wll be sure to recommend him and Cross Roads Nissan to as many people as I can.

Jeff was the best salesman. He is always there for us......

Jeff was the best salesman. He is always there for us... Even after we purchase our car he is always calling us to see how we are doing.

Emily was SO friendly. She made me feel so relaxed and...

Emily was SO friendly. She made me feel so relaxed and comfortable buying a new car Will recommend her to All my family and friends. Thanks Emily for everything. :)

Wade and the whole staff was awesome. He listened to...

Wade and the whole staff was awesome. He listened to everything that my wife and I were asking for and the perfect vehicle to meet both of our needs. He was friendly and personable. I truly believe that he and the rest of the staff worked hard to get us the best deal they could. Of my four past car buying experiences in this area, this was buy far my best experience. If in need of another vehicle I will not hesitate to contact Wade first.

I can honestly say that with all my car buying...

I can honestly say that with all my car buying experiences, this one is the best! I felt as if I was at home. The staff was very courteous and Went above and beyond from the start to finish. They made sure that we understood everything that we was signing. Excellent service from the begin to end! And I would see myself going back again if we ever need To buy a car! I will recommend to my family and friends that they are lookIng to buy a vehicle crossroads-sandford, to ask for Beth Leslie she is the best!!!

The service provided by Beth and Kelley was professional,...

The service provided by Beth and Kelley was professional, friendly, knowledgeable and helpful. We ended up purchasing the Security+Plus extended warranty since we plan on owning the vehicle for at least seven years and Kelley did a great job of explaining its benefits without being pushy or urging us to buy. Beth explained the many features of the car and we paid the price that had been quoted us.

I spoke with Beth Leslie over the phone and her friendly...

I spoke with Beth Leslie over the phone and her friendly attitude and helpfulness in answering my questions in regards to a new Nissan Frontier, made me decide to visit Crossroads Nissan. She had the vehicle I was interested in ready to test drive on my arrival without trying to prequalify me for purchase. After comparing Crossroads offer to a competitors in another city, not only was Crossroads offer a better deal, but it was a pleasure doing business with Beth, Dmitri and Mike. Making the financial decision to purchase a new vehicle can be stressful enough but Crossroads Nissan made the entire experience very relaxing and enjoyable, the way it should be! I am thoroughly pleased with my Frontier and will be using Crossroads service dept for maintaining my investment! I highly recommend this dealership!

Wade was friendly, he offered us coffee before we...

Wade was friendly, he offered us coffee before we started. I told him that I wanted a car for my wife. Something that would stand up under her. He talked to us about the Nissan and everything went well. I felt that the price was a little high but all is well. I would recommend this service to other individuals.

Iris was a great help; not only her but all employees at...

Iris was a great help; not only her but all employees at the dealership were also very friendly and worked with me along with my budget. I look forward to doing more business with them in the future.

Overall I was very pleased with the level of customer...

Overall I was very pleased with the level of customer service we received. I strongly recommend this dealer to anyone looking to make a vehicle purchase.

Very Friendly, quick, efficient, knowledgeable,...

Very Friendly, quick, efficient, knowledgeable, professional . No pressure, lovely showroom furniture, comfortable, refreshment nice and cold. Knew exactly what type of vehicle we wanted and looked up possible matches and was very understanding of budget limitations.

My car buying experience with Jeff was the best I've ever...

My car buying experience with Jeff was the best I've ever had. He was friendly, knowledgeable, and thorough. He appreciated my request for a straight forward approach with no pressure and no haggling. This experience was exactly what buying a car should be like!

Came to get my Maxima service. Did not plan to buy a new...

Came to get my Maxima service. Did not plan to buy a new car Greg and Kristi were wonderful and made me feel comfortable with my decision on a 2013 Altima. Mike made sure I had the best financing.

Working with Kristi was great. She was easy to talk to...

Working with Kristi was great. She was easy to talk to too and listened to everthing i had to say. She went above and when it came to customer service.

Wade is a great salesman with integrity. He is the...

Wade is a great salesman with integrity. He is the epitome of what a salesman should be. He was very friendly and I felt secure having him sale me a car.

The facility was clean and the staff very accommodating....

The facility was clean and the staff very accommodating. The personnel we worked with were so helpful and willing to work with us. the didn't try and convince us out of the car we wanted and instead helped us get the best deal possible for what we wanted. Also, they were very straight forward and honest, all of which was refreshing after coming from another Nissan dealership that was the complete opposite of this review. Up until the point we walked into Crossroads, our first time car buying experience was a nightmare, and then, with Crossroads, it was a dream come true.

We had a wonderful experience buying our new Quest...

We had a wonderful experience buying our new Quest minivan from Crossroads Nissan of Sanford. All of the employees were very friendly and attentive to our needs. We would surely recommend them to anyone searching for a new car!

A painless experience, with an attentive sales rep, and a...

A painless experience, with an attentive sales rep, and a good quality selection of used vehicles. The price was fair too. I would shop again at this location.

Jeff Brogan was very good on working with me the whole...

Jeff Brogan was very good on working with me the whole time I was looking for a car. I like the fact that he was very patient and didn't have a problem walking around with me in the cold trying to help me find something that I wanted. I like the way he explained everything about the cars and the difference between the two I was looking to buy. Jeff was outstanding and I would recommend friends and family to go and buy from him.

I went for an oil change on my 2009 Nissan Quest and...

I went for an oil change on my 2009 Nissan Quest and ended up purchasing a brand new 2012 Nissan Frontier PRO4X truck. Your sales associate Kristi Setzer was very friendly and easy to talk with while waiting on my service. She and I ended up going on several test rides before doing numbers on the truck which turned out to be the same monthly payment as my van. The staff is always very nice, friendly, and helpful. They are true professionals.

We went to this dealership looking for a good price on a...

We went to this dealership looking for a good price on a new vehicle. Evan Ring came and introduced himself, told us he was there to help in any way and to take our time looking for the right vehicle. He did not pressure us, gave us time. Any questions about a model he had the answer. He is very versed with Nissan. When it came time to make the decision about the car we wanted, the price range Evan Ring helped us work to get what we needed. This was by far the best car buying experience we have ever had. I have never met a more personable sales rep in any of my dealings when purchasing any product. The whole reason we bought our vehicle and will buy another vehicle at Cross Roads is because of the honestly and friendliness of Evan Ring. We have recommended our family and friends to this dealership and told them to get in contact with Evan Ring. We will continue to support this business because of our experience with Evan Ring.

My initial contact with Kristi convinced me that I was in...

My initial contact with Kristi convinced me that I was in the right place. She kept her promise and made follow calls, she came in early to fulfill my needs as I was on my way to an out of state trip. Despite the fact that it was at the end of the month and she had probably met her quota she still gave me the best possible price.

It was AWESOME! Loved working with Jeff and Kelley. Made...

It was AWESOME! Loved working with Jeff and Kelley. Made our visit wonderful! Would send people to them to buy a car. Great people skills. Lots of fun. I found they had great information to share. Knew what they were talking about. Could answer any of our questions without having to go run ask someone else. I don't think I've ever had such a great experience before with buying a car. I thought the deal Jeff worked was outstanding. He was also very understanding with us with our kids

The experience that I encountered at this dealership was...

The experience that I encountered at this dealership was the best that I have experienced in the 20 years I have been driving and the 6 vehicles I have bought in my past.

We went to this dealership looking for a good price on a...

We went to this dealership looking for a good price on a new vehicle. Jim Kamara came and introduced himself and told us he was there to help us in any way and to take our time in looking for the right vehicle. He did not pressure us and gave us time. When we had any questions about any model he had the answer. He is very versed in the Nissan. When it came time to make the decision about the car we wanted and price Jim Kamara helped us work to get what we needed. This was by far the best car buying experience we have ever had. I have never met a more personable sales rep in any of my dealings when purchasing any product. The whole reason we bought our vehicle and will buy another vehicle at Cross Roads is because of the honestly and friendliness of Jim Kamara. We have recommended our family and friends and to this dealership and told them to get in contact with Jim Kamara. We will continue to support this business because of our experience with Jim Kamara.

Bought a 2012 Nissan Altima 2.5 SL that has had several...

Bought a 2012 Nissan Altima 2.5 SL that has had several issues that they are unable to diagnose. First problem was when I started the car one morning and after shifting into reverse the car did not move. Finally after shifting several times and turning off the car and restarting it finally shifted and began to move. But it had no power. Took it to the dealership and of course they said there was nothing they could find wrong with the car. The second problem was when I tried to start the car one morning and everything came on but the car would not start. It had to be pushed out of my garage and towed to Crossroads Nissan Sanford where they could not explain the issue.DO NOT BUY A NISSAN OR ANY CAR FROM THIS DEALERSHIP!

Great service! Everyone was friendly, place was clean...

Great service! Everyone was friendly, place was clean and comfortable, lots of selection. Everyone worked diligently to get me the car I wanted at a reasonable price.

Jimmy was excellent during the purchase of my 2012 Titan....

Jimmy was excellent during the purchase of my 2012 Titan. I had researched the vehicle via the internet and contacted him by email. His response was quick and thorough as we quickly got to the "best" price his GM was willing to sell this vehicle. I was very pleased with the price and the service. This is the third vehicle I have purchased from the Crossroads family and look forward to a fourth.

Jimmy was very helpful and I would recommend him to my...

Jimmy was very helpful and I would recommend him to my family and and friends. Great customer service, and very attentive to my needs. The price was right, the dealership was very clean, and I got a great car!

The employees were very helpful. The dealership was very...

The employees were very helpful. The dealership was very clean. Everyone was very professional. The transaction was smooth and everyone was friendly and professional. I would recommend this dealership to friends and family.

The employees of this dealership were AWESOME! I worked...

The employees of this dealership were AWESOME! I worked directly with Iris, Mike, and Kelley and words can't describe them. The others noted above, I came into contact with through just random conversations! Everyone wore a genuine smile and had a unique way about them. I have never dealt with a group of individuals so down to earth, but yet strictly professional! The owner of this dealership should be very proud! I thank God for sending me to Crossroads Nissan!

It was a pleasure dealing with Jeff due to his strong...

It was a pleasure dealing with Jeff due to his strong christian beliefs.This was the third time I have dealt with Dmitri and as before it was pleasant.

Cross Roads Nissan of Sanford has a tremendous asset in...

Cross Roads Nissan of Sanford has a tremendous asset in Jimmy Kamara!! Jimmy was an absolute pleasure to work with. He is the consummate professional, while maintaining a caring demeanor. His customer service skills are off the charts. He genuinely made our buying experience a pleasant one.Jimmy also took the time to go over all of our new vehicle's features with great enthusiasm and patience. We will definitely seek Jimmy for our next vehicle purchase. Thank you, Eric & Anna Daniels

Great experience with this team. They worked really hard...

Great experience with this team. They worked really hard to get me what I wanted and wouldn't let me leave till I did. I highly recommend them every chance I get.

Great service. Once the ball was rolling in and out very...

Great service. Once the ball was rolling in and out very quick. Very nice environment. Along with all this very good pricing.very Awesome place.

Jimmy was very helpful and professional. He took the time...

Jimmy was very helpful and professional. He took the time to explain everything in clear detail, helping to make sure that I realized all of the features on the vehicle I purchased and understood all the aspects of the car buying experience.The dealership staff were all very personable, and the atmosphere in the store was very casual. Crossroad Nissan in Sanford definitely makes sure you are comfortable and welcomed during your vehicle shopping.

I very much so would recommend this crew/Dealership. The...

I very much so would recommend this crew/Dealership. The best thing is they work to not only put you in a vehicle of your choice, but they work to give you the best vehicle for the price that fits your budget. I have been to almost all the Ford, Toyota, Nissan and Honda Dealers in Fayetteville and not one of them work to provide such service as this. Thanks so much Sanford Nissan for the team you have working to HELP not HURT the pockets of the customers.

Salesman gave great attention to detail when we closed on...

Salesman gave great attention to detail when we closed on the new vehicle. He explained the pluses of the vehicle we bought, as well as what kind of vehicles others were buying, other variations of the Versa. Over the course of more than a month he worked with us. We had to work out the details of the trade-in as well.He showed us how we are to get the car serviced and introduced us to the service person we are to contact. He made sure we had an appointment for the first vehicle servicing (complimentary).He followed up the sale to make sure we were satisfied. We had a question on the operation of the vehicle. He sent us a website that explained what we needed to do.Good experience overall.

My husband & I recently purchased a 2010 Murano from...

My husband & I recently purchased a 2010 Murano from Crossroads Nissan. We had a wonderfully unique sales experience at the dealership. Jimmy & Mike went on & beyond the call of duty to ensure that we were comfortable. They took the time to answer our questions and were considerate & courteous. We have never had such a pleasant experience purchasing a vehicle. I am writing this review to let anyone interested in purchasing a Nissan, new or used, that Crossroads Nissan is the dealership to visit. We highly recommend the dealership and the folks there & will never purchase a vehicle anywhere else. I can't thank you all enough.

HAD A VERY PLEASANT CAR BUYING EXPERIENCE. HAD NO IDEA...

HAD A VERY PLEASANT CAR BUYING EXPERIENCE. HAD NO IDEA THAT THEY HAD SO MANY INCENTIVES FOR PAST NISSAN BUYERS. GOT A GOOD DEAL AND WAS SATISFIED WITH THE DEAL.

Jim was a big help everything went smooth and it's was a...

Jim was a big help everything went smooth and it's was a great buying experience. Big thanks to Jimmy and Crossroads crew in Sanford

Today i went to the nussian car lot to look at the 2013...

Today i went to the nussian car lot to look at the 2013 altman and i ike what i saw,my salesman jimmy kamara, help me out a lot and had my payments about the same thati was paying on my 2007 altman, i trades my 2007 for a 2013 nussian altman and i was very, very pleased with very thing on today. i would not deal with no other car lot but the nussian lot iam looking forward in saving gas too. i gave the rating becauseof friendly and profession services. thanks again,mrs. marcia w. mcintyre

Mr Wade was awesome and he made sure that we felt...

Mr Wade was awesome and he made sure that we felt welcomed. He answered all and anything that he could for us. Well rounded young man and treated us as valued people.

I have bought 2 cars from this dealership as of now. ...

I have bought 2 cars from this dealership as of now. This dealership by far has given me less hassle than any other. Jimmy helped me out with alot of questions and was extremely knowledgable along with being extremely professional and curteous. Ray helped me out with additonal questions and numbers. Quality service and competitive pricing is what I expected, and I wasn't dissapointed. This is the reason for my high rating. Thanks to Jimmy and Ray I will continue to do my future car buying at Crossroads Nissan in Sanford, NC.

Jimmy was an absolute pleasure to deal with. It was...

Jimmy was an absolute pleasure to deal with. It was quick, easy and fair! I'd recommend Jimmy in a heart beat! I'll be back and I'll ask for Jimmy.

Jimmy was wonderful to work with. He made sure that we...

Jimmy was wonderful to work with. He made sure that we knew everything about the car before test driving it. He was knowledgable and wa very helpful. I would recommend him to everyone.

I was very pleased with the service I received today. My...

I was very pleased with the service I received today. My salesman was so helpful and patient with my decisions. I will recommend Crossroads Nissan to my family and friends. Everyone is so nice and polite. You can tell they actually care and are willing to help in anyway to make sure that the customer is satisfied.

Very professional and friendly group of individuals. Made...

Very professional and friendly group of individuals. Made you feel welcome and very willing to work with you. Kristi, great sales person and will truly recommend to others. Overall dealership atmosphere very pleasurable. Best experience I had buying a new car and I have brought several cars. I will return to this dealership and recommend it to others in the market of buying a Nissan.

I was very impressed with Wade. He had a great...

I was very impressed with Wade. He had a great personality, likeable, easy to talk to and very knowledgeable about Nissan. I am very satisfied with Nissan.

...excellent interpersonal skills - the people I...

...excellent interpersonal skills - the people I interacted with were sincere, honest forthright, considerate, effective, thorough and likable.....I would be eager to recommend this dealership......Howard Rockett