Great Experience, AGAIN
I came in early but they were booked until me regular time so it seemed like a long wait. They had to do a recall also...which needed a drive assessment therefore it took longer than expected. They could have come and told me of the time difference. I had an appointment that I was late for. The people are always nice and the facilities are also nice.I wouldn't need to come to this service station for my maintenance but I choose to. I have not been disappointed yet.
Acadia Denali
Our experience was excellent when purchasing our vehicle from Clason's in La Crosse.
Excellent service department
Always a pleasure having our cars serviced at Clason. They provide excellent, friendly service every time.
owner
I was able to schedule a service visit with short lead timeKevin one of the service specialists called to let me know the car was completed, they made the process painless, thank you !!!! Dave
Great Experience
Had a great experience when we visited Clason in our process of looking for a new truck. Most of the dealing took place over the phone and email. Nathan and the sales team found a way to get us as close as possible on a deal we would be comfortable with. The responses to our messages were extremely quick and accommodating. Made the deal with confidence and would recommend Clason completely.
Comments on Clason Buick GMC service
In the 2 years I've dealt with Clason Buick GMC, I have been treated as a valued customer. It has been easy to get an appointment for both routine maintenance and for several "recalls" on my 2015 Canyon, which has proven to be a great vehicle for my needs.During the entire process of purchasing my Canyon and maintaining it, the folks at Clason have been a real pleasure to work with and I anticipate that to continue.
Custmer
Nathan the Sales rep. Wad very good, courteous and explained everything very well.
We purchased an Buick Encore from Terry Knutson
We were on our way on a Saturday morning to purchase a Buick Encore- Jeff told me of a "Memorial Day Special going on at Clasons and we both felt we needed to check it out; We are very happy we did. We got exactly what we were looking for and the great experience we had with our Dealer -Terry Knutson was outstanding; The whole process was an outstanding experience; i will definitely recommend Clasons and Terry Knutson to others; Thank you-we will definitely be back when we decide to buy another vehicle!
Great experience!
Awesome experience, Nathan was a top notch salesman!
Service Dept
All went well, and on time.Friendly and helpful personal.
It was a great experience.
The salesman, the sales manager, and the dealer owner were all helpful and accommodating. It was a good buying experience.
oil change and tire rotation
The service was excellent. Rob is an excellent service manager! Called one late AM and got the car in the next morning. Very prompt.
Walter A Verdon, PhD
Consistent with the outstanding level of service we have come to expect.
Clason review
You guys at Clason never disappoint me.I would go nowhere else!
Recall work on Regal and Oil Change
Everyone was helpful and courteous. I love coming here and tell my friends about it too! They also gave me estimates for future repairs I need to do. That really helps prepare me for my next visit!
Car Repairs
Excellent service . Excellent dealer. Took car in for noise in right front. Was a wheel bearing. They took care of it right away. Felt they were efficient and fast and at a fair price. Facility was nice. Lounge was great to wait in.
Continued Positivity
Nathan, again, was extremely helpful and accommodating.
Karen Hesselberg
Buying from Clason Buick GMC was a great experience. Our sales consultant, Andrew Lamprecht, was very helpful. He gave us all the information that we asked for and was never pushy. I enjoyed working with him and have told friends and family that if they are looking for a great sales consultant to stop in at Clason and talk to him.
Gloria Craig
The salesman was very helpful. Answered all my questions after the purchase of my vehicle he went through everything with me.
Vehicle Purchase at Clason Buick GMC La Crosse, WI
My experience in dealing with the staff at Clason has been OUTSTANDING!From the owner, Steve Doll to the salesman, Nathan and on thru to the service team Ican truly say they have surpassed a 10 or more . Informative, concerned and professional.
Great facility and staff
Upscale and modern facilities while still giving you that small-town, local dealership service that is hard to find these days!
customer
Appreciated quick turn around on both "recalls" and the offer of a "loaner" vehicle for the day--allowed me to travel back and forth to Clason's without needing ride, etc.
2011 gmc
very happy with the delivery and salesman walk around and explanation of veh.
John Parkyn Saturan
Clason Pontiac is the best! The attitude of the work force in service is great. Mechanics actually explain issues to people. The service coordinators are immediately responsive.
Terrain
We have been going to this dealer for over 30 years and find them to be exceptional in all areas.
Dale Reinhart
Excellent Dealer to deal with very satisfied with there whole Staff from Sales any repairs you may need
Great Dealership
Great Service the new service area and waiting are wonderful and the service people are veryknowledgable and friendly.
Buying a new Buick Encore
A very pleasant experience buying a new vehicle from Clason Buick GMC. Everyone involved with the whole process of buying and financing were very helpful and very friendly.
Mr Madden
They deserve an A++ rating! Best company I have ever worked with! They reall take care of their customers! Other dealerships wish they could be 1/2 that good!
Retired nurse
I was able to get an appointment in a timely manner and that fit into my schedule.The service personnel explained the process and pricing very well. The shuttle driver was courteous and pleasant.The facilities are BEAUTIFUL.
Went from walking in to buying in 6 hours
I went from first meeting Terry K the salesman to buying a GMC Terrain in less than 6 hours. Terry greeted me as I came in and was very knowledgable. I asked about a payment estimate and was given one in less than 5 minutes without having to speak to the finance manager or fill anything out. Terry took my phone call after hours and answered my question promptly. The whole experience from greeting to filling out the paperwork was better than I have ever had purchasing a car.
My Service at Clason...Excellent
My experience with Clason was excellent...your service manager gives great service and maintains a kind, genuinely positive attitude with his customers. He also keeps his customers up to date as to what is happening with their vehicles...always a plus with me. Thank-you.
Purchase of our GMC Sierra truck
The Clason Dealership was impressive The entire staff went out of their way to make sure we were well cared for, all our questions were answered and even items we didn't think of were addressed. Once we purchased the truck, the salesman went through our vehicle and all the functions of the various features with us and made sure we knew how to operate them. He also encouraged us to call him or stop in whenever we had any questions. We have had a few. He responded promptly. He even called us after a few days and asked how we were doing!Overall, our experience in purchasing a truck couldn't have been any better. We are extremely pleased.
Highly recommend
Have purchased 13 cars from Clason over 35 years and used them for our service needs. They are seriously committed to customer satisfaction. Would recommend them without any hesitation for any and all automotive needs.
Great Buying Experience
Very friendly, service-oriented, and enthusiastic dealer. Made the experience very enjoyable and gave me an excellent price on my Sierra. Thanks.
New truck,nice!
Great service, good experance.
Service
Service was excellent and prompt.
Clason's Auto Service Department
Clason's definitely deserves a "five-star rating"! Their customer service department is exemplary!
Best service, best waiting area, good prices.
Told a family member about your new waiting room, and they an appt tomorrow, and this person has never been to Clason ever. Also, I need Saturday service due to work schedule; otherwise, I wouldn't be able to make appts there.
Purchase and repair work
Have purchased a few vehicles from the dealership and very easy to do. No pressure From anyone. Had repair work done also, was done quick and right the first time.Very happy with the Clason dealership.
Great Service
Would not do business anywhere else!
Ron
The new show room is very clean and the waiting area is confortable
Clason Buick GMC
Service was very courteous and prompt.
oil change and rotate tires
I was taken care of in a prompt fashion.
Customer for life
I have done business with this dealership for 25 years. Thanks to their excellent customer service, I intend to continue to purchase and have my vehicles serviced by this dealership.
Kermit Newcomer
Efficient, friendly, did what I wanted done.
Great Service.
Wonderful Dealership. The Service Dept. is the best I've ever dealt with. They always know your name and vehicle.
CLASON REVIEW
OUTSTANDING SERVICE AND WONDERFUL STAFF....THERE IS NO OTHER DEALERSHIP THAT COMPARES..SIMPLY THE BEST!!!
Great car and great service!
Clason always has friendly staff and my car gets what it needs. The cost is comparable. General Motors has assistance plans for major repair jobs. My suggestion: start making Pontiacs again!
Buick
Well pleased with the service.
Mileage: 22014
Color: Other
Transmission: 9-speed Automatic
Body Style: SUV
City: La Crosse, WI
Engine Type: 2.0L I4 16V GDI DOHC Turbo
Mileage: 43063
Color: Other
Transmission: 10-speed Automatic
Body Style: Pickup
City: La Crosse, WI
Engine Type: 6.6L V8 32V DDI OHV Turbo Diesel
Mileage: 32359
Color: Other
Transmission: Automatic
Body Style: SUV
City: LA CROSSE, WI
Engine Type: V6 engine 3.6L