City of Cars

3.6
Overall Rating

Customer Service: 3.7 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 3.3


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Review

0
Bruce Muller on 08/03/2016

Sent a couple inquiries on a vehicle but I never got a response. I purchased a vehicle elsewhere


Disappointing TT

2.3
Ken Callahan on 07/19/2016

Customer Service: 2.0 Buying Process: 3.0 Overall Facilities: 2.0

I purchased a 2008 Audi TT in April, three months later paint is peeling, automatic transmission is clunking when shifting, sport shift paddle is inoperable, tried it for the first time and realized it was broke, struts are shot. So much for him saying everything works. I couldn't be more disappointed with my purchase. I paid very good money expecting a quality car and I now wish I would have spent my hard earned money elsewhere. Just because they sell high end cars doesn't mean they are reputable dealer. Wish I would have bought somewhere else.


Questionable Vehicles

3.5
Omnibot on 01/22/2016

Customer Service: 4.0 Overall Facilities: 3.0

When I drove to City of Cars, I had four vehicles I was interested in seeing. When I got there, I was only able to drive one of them. Two of the vehicles wouldn't start (one of those couldn't even be jumped), one had a service engine soon light on when started, and one of them was in the shop. Other than that, he was nice and inside was clean. They have a big garage that holds the nicer vehicles. The location was ok to take on a test drive. For three of his vehicles that I was interested in, he told me he couldn't go below list price because it was already at a loss. That may be true but beware if he tries telling too many others the same thing.


City of Cars- Pleasantly Surprised

5
Nadine H on 08/07/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I bought a car a few weeks ago from City of Cars. I was so nervous because it was my first time buying from an independent dealer. I am so glad I bought from there. They were so accommodating and honest about everything and the whole process. Not only that, but I had a small problem with my window weeks after that they fixed for free no questions asked. I would absolutely buy another car here and recommend anyone I know to do that same! Thank you City of Cars!


$16,500

Mileage: 73217

Color: Black

Transmission: Automatic

Body Style: Sedan

City: Troy, MI

Engine Type: 4 Cyl

$21,750

Mileage: 72082

Color: White

Transmission: 6-speed Automatic

Body Style: Pickup

City: Troy, MI

Engine Type: 411 hp 6.2L V8

$29,000

Mileage: 9991

Color: Orange

Transmission: Automatic

Body Style: Coupe

City: Troy, MI

Engine Type: 425 hp 6.1L V8

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