Chiefland Ford

Happy with Collision Repair

Glenn in the body shop was helpful in getting my car repaired.

Escape - general maintenance

it is amazing how every time I go there the staff has changed. The only consistent person, in the service department is the Technician. Thank goodness for that.

The best dealership in the south

Yes very helpful, I ordered a transit connect wagon 2016.Closing sale took less than an hour. They gave me a quoted price and stuck to it. They kept me informed as they vehicle was produced and made its way through the system. Best dealership in the south.

Quick service turnaround

Quick service and clear explanation of what was done

Great service, friendly staff.

I was so impressed by the service I received at your dealership. The young man that greeted me and took my information was so friendly and made sure I knew exactly what the service would include. As I waited for the work to be done, I was asked by staff if there was anything I needed at least two different times. The work was done is a short amount of time and I was more than happy with the fees. This will be where my car is serviced from now on.

Karen

Great. The person taking my car and then reviewing what was done was excellent.

Lois Gore

Staff was polite and helpful. Prompt service and notification when service was completed.

Great service!

Everyone there was polite and helpful. Did not know there was a recall on my vehicle. Informed me of the recall, checked the gas tank for corrosion. Ordered the part and will schedule to have it replaced when the part comes in. Thanks!!

Doris Barnes

Everything was great was completely great an I will be back.

2002 / F250-7.3 Diesel Oil Change & Check Up

.....called after receiving a service special for diesels in the mail, called to inquire, was told to have it there next day at 8:00 am & that it would take 1 - 1 1/2 hrs.....dropped it off at 8:00 am and Service Manger Candi went over everything, was very nice & cordial.....1 hr later it was ready, did not really expect that....everything was super....Thanks.

Standard car dealer shop

We just had an oil change, tire rotation and air filter. Every body was nice and professional and did there job.

Great Service, Very short wait time

Everyone was very helpful and courteous. I had made an appointment a few days before and it didn't take long at all.

My Mustang loves your service department!

Another wonderful service visit to my favorite Ford dealership!

Great service

Great service!! Great salesman . Nice to not drive far for a vehicle

Good Hometown Service

My service was excellent from making the appt to picking up my vehicle. They confirmed with me what my vehicle needed to scheduling an appt to fix my door and calling me to confirm that the door part had arrived and appt. Good hometown service.

F250 DPF Problems

Had an issue with DPF on F250 diesel while on the road...and out of state. Had 300+ miles to get home while towing a large boat. The folks at Chiefland Ford were sympathetic to my problem and saw me right away. Their mechanic diagnosed the problem, but unfortunately didn't have the part in stock. He got the truck back to a drive-able condition and provided the codes and complete documentation of the problem for my local Ford dealer to go by. All work was under warranty and done expeditiously. Thanks to everyone there...from the service consultants to the mechanics. Lifesavers!Capt. Cefus McRae

James R. Salter

Hello, Candi,Mike & Todd You All were so very help full when my 11year old Battery died on me when I was so far from Home in my F150. You all saved me & especisly able to loan me a new loaner to get to the Summer Home on the Swannee River at Flowers Bluff Where we were Staying for the weekend. Thanks Again Mike & Candi For staying late & helping me. You were Great! Tell Todd we Have so much going on right now with one of our Daughters getting Married That we will have to wait to trade for that Fully Loaded King Ranch, but I will keep in touch when I come Back to Cheifland. Sincerely, Randy Salter

great people to work with

Great service, and good prices. Robert and the other were very polite.

Warranty Service and oil change ~

Very pleasant staff, also had them check the alignment of the doors (warranty).

great service

Excellent service, in and out quickly and work was done correctly. All the fluids were even topped off

Improvement hopefully is coming.

It looks like change is in the making at Chiefland Ford. I talked with the Service Manager, forget his name, but he was from a dealership in Ocala Florida helping out in our service department. He was very concerned that my every wish was accomplished. All of the service personal were very courteous. My appointment for my 2011 F350 Super Duty truck was to have it serviced. So when I picked my truck up after the work was done it was closing time and I spoke with several technicians and each was very courteous. I was impressed.My #6 rating on the above was due to recent unpleasant service while purchasing tires for the same truck. I had to take them to Santa Fe Ford to have the tires balanced. I have been concerned that management, that is the owners located nearly 100 miles away have not exercised good judgment insomuch there has been discord here in Chiefland. They must allocate authority for management at Chiefland so that business can be run efficiently and on a timely basis. There has been a great change in personnel since Mrs. White sold the dealership to the new owners. From my perspective the entire source of issues have come from a disconnect in management. Hopefully they will improve. If it weren't for Tom Frye in sales I would have taken my business elsewhere. Tom is the best! Roger H. Allen

Outstanding SERVICE

The service on our 2013 Escape was excellent. The Technician and Service manager did a fantastic job getting the vehicle back running properly. I hope that they are recognized by the dealership for the outstanding service that they provide to the customers. Thank you very much. GSH Sr.

Competent, convenient service.

Service was excellent even though it was a vehicle not purchased at the dealership.

Great Service, and Clean Facility

My experience with my first service was a great one. I would recommend Plattner's Chiefland Ford to all my friends and Family. There is a warm family filling at our local Ford store. Thanks to everyone there i will return.Janet

Chiefland Ford - a great Dealership

They were great people to do business with and the best price. Their building may be alittle old but they don't have to charge as much as the Dealers with new stores. Think about that before you go anywhere else. Clearly professional people in sales, service and bodyshop, they do great work.Keep your business local.

White Ford

Very please with the sales service & the performance of my 2015 F250 Super Duty diesel truck.

2015 F150 SuperCrew 4WD

My truck buying experience was excellent. I stopped in to check out the selection of F150's as I was wanting to trade in my 2008 F150. Todd greeted me immediately and was very knowledgeable of the entire inventory. I told him my criteria for the purchase, and was pleasantly surprised when the truck I picked out was completely within my budget. I got more truck than I was expecting to purchase and couldn't be more happy with my new purchase. The entire staff got us thru the process and by the day's end, my wife and I were the proud owners of a new truck. This makes my fifth F150 since 1993 and my eighth Ford overall. Chiefland Ford certainly will be my recommendation to anyone wishing to purchase a new Ford. Sincerely, Kim M. Frank

Great Service

I have a 2011 Toyota Corolla and I came in for an oil change and also had my tires rotated and the service took a little longer than I was told it would take, but other than that it wasn't bad. The staff was friendly and helpful.

New vehicles sales

The sales personal did a complete and professional job

very laid back

good ole country store, new store new people very friendly. great price and no pressure

white ford

Nice people and really took care of my wife and I. Would buy from them again.

Super Trucks

Very good Dealership with good old fasion ways. Customer comes first with fair prices and fair trade value made it a pleasure to do business.

Great experience

Best staff ever, run away from every other dealer, because these guys are the best. Not just in service but in sales and the body shop.

Happy buyer

Bought a new Ford Focus from White Ford in Chiefland and I love it. Great car and a great dealership to do business with. Friendly sales staff and a great service department. I highly recommend them.

Best purchase ever

Excellent sales staff and easy to work will. Found exactly what I wanted,at the right price and trade value.White Ford cares about their customers. I highly recommend them, worth the drive.

Watch out for unethical salespeople

Better think twice before driving all the way to Chiefland, FL. Apparently sales people within the same dealership are "not connected" and have no moral obligation to their word. After working out the details between my credit union and getting a buyer's order processed, I took off from work to drive two hours to Chiefland to test drive and pick up a car. When I was on my way, I was called and told to "hold on" because another customer was looking at the car. I was forced to sit in a rest stop off of I-10 to wait and see what was the result. Not only was I not contacted back, but after about 40 minutes of waiting, I got through to a manager who finally connected me to the salesperson to let me know the car had already been sold. "It's not my fault, another saleperson did it", the guy said. A complete waste of my time and money taking off from work. Salespeople here are ruthless.

Thrilled to Death!!!

White Ford gave me a deal of a lifetime. I saved over $10K dollars on a new Fiesta. They are giving them away!

Tire purchase

Ordered 4 tires for my Mazda6 they where the lowest price for a set of 4. It took less then 3 hrs to have them mounted and all wheel alinement done. Great job by Gary and the service tech.