Chevrolet Buick GMC Cadillac of Murfreesboro

4.8
Overall Rating

Customer Service: 4.8 Quality Of Work: 4.7 Friendliness: 4.8 Pricing: 4.7 Overall Experience: 4.8


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Daughter's first car!

5
Shelia Ellis on 09/20/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Brittany Smith was very patient with us as we test drove to see which vehicle my daughter wanted. She was very nice and accommodating to us. I would recommend Chevrolet Buick GMC Cadillac of Murfreesboro to anyone.


Phenomonal first Chevy purchase

5
Ravenm724 on 07/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Justin Young- our salesman was very knowledgeable about the car we purchased and assisted us in every way possible to ensure we were happy. He went through a thorough inspection of the vehicle before we came to pick it up and made sure it was spotless. Upon our arrival, he came to greet us and went over every option and how to use them. I will be back to purchase again from Justin. Bubba- the gm assisted us in the beginning and did everything he could to seal the deal including negotiating my trade. Carl-in parts helped us to deck out our car. Shawn- the finance manager was great at his job and searched until he found The lowest possible rate for out term and credit. I don't think I have every been more impressed with a company's employee to help our the customer the way he did for us.


Hate car shopping!

4.8
DPHILL2 on 06/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

I always hate the negotiation and the nature in which it is done. Back and forth! My thought is, "Let's just get this done." They didn't do that this time which was very nice. Gave me the deal I wanted first go. The bad part is how long it takes. Shouldn't take so long to buy a car. Not really their fault as all dealerships are that way. More toward the industry as a hole.


Recall nightmare

1.4
The guy who was invisible on 06/13/2016

Customer Service: 1.0 Quality Of Work: 3.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

So you get a recall on your ten year old GM car...and you call two weeks before hand to make sure when you drop the car off...that parts and labor will be waiting. And you leave the car for a few days...and check back. Nope not ready...parts are the issue. ..the parts they ordered and had on hand two weeks ago. So now comes the dance. We have a rental car, the clock is ticking, the weekend is looming...and the car isn't fixed. At the stroke of midnight...by the grace of God...miraculously. ..the car gets repaired. So, you drive over in your rental to get your spouses car, walk into the service bay...not a service person in sight. You walk to the cashier and ask for your car. She says...the little guy in the blue shirt will help you. So...you go see this guy who acts like you are not there neither asking or greeting. ..and walks off. Finally...someone that appears sane enough to speak...approaches you...and finally you get your car. The real name of this dealership should be the Who Gives A Crap about you....unless, you are driving a caddy.


Chevy colorado

5
Bryanc on 06/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

What a great experience. Professional, curtious and helpful. Justin was great to work with. Helped me through text until i was able to get there. Would def buy a vehicle from them again :)


Very pleased

5
Nancy McMeen on 06/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I appreciate everything Brittany Smith done for me. She was very nice and accommodating to me. I would recommend Chevrolet Buick GMC Cadillac of Murfreesboro to anyone.


Great customer service

4.4
Happy customer on 06/01/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Bought a car on Memorial day weekend and had a excellent experience. Our sales rep was very helpful and went above and beyond to insure that everything went smoothly. Lawrence was great to work with.


From Service to Sales

4.8
usm1328 on 05/26/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Recently experienced engine damage in previous GMC truck and was dealing with their extremely courteous and helpful staff in the service department, when I decided to trade-in instead of continuing with further maintenance. The service advisor helped me transition from the service department to the sales department. The sales associate that I was working with was courteous and helpful throughout selecting the right vehicle for me. The process was the quickest and most informative that I've ever experienced during the purchase of new vehicle, and I would definitely recommend this dealership to anyone who is in the market for a new vehicle or needing service on an existing vehicle.


Excellent Customer Service Representative in Service Depart.

5
Robert Barlow on 04/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Your representative has taken 100% ownership of keeping our 100 vehicle fleet operational. We have been bringing vehicles in daily and back on the road the next day. This is highly important for our fleet. We only have one spare vehicle for our personnel in the Middle Tennessee area. Thank you for your service to our company.


Sheri is the BEST!!!

5
Rick W on 10/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Thank you for helping us find the right truck and not being a pushy salesperson. We truly appreciated your honesty and work ethic. We will definitely be back when we are ready for our next new vehicle. Thanks Sheri for picking us....


My best vehicle purchase yet!

5
Learjet 2015 on 10/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

They did a wonderful job helping me find the right truck within my budget. The sales person definitely went the extra mile to find exactly what I was looking for. I will certainly be going to Sheri for my next vehicle purchase. Great experience!


New Car Purchase Hassel Free

5
parslesm on 07/27/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently purchased a new Equinox from Chevrolet Buick GMC Cadillac of Murfreesboro (Tennessee). It was a pleasure to work with Ethan Borras.. The dealership promise to deliver a simple, honest, and hassle free vehicle purchase experience was exemplified by Mr. Borras. He was very patient with all my questions and helped me to feel very comfortable with my purchase choice. He is a very nice young man and my husband and I feel like we have made a new friend. We would give him the highest recommendation to anyone. Thank you for a wonderful purchase feeling. I LOVE my new car.Shirley Parsley


great southern hospitality

5
duane white sr on 07/21/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

MY husband and I went to order what he would call the greatest car ever made.Upon arriving at the Murfreesboro Chevrolet Buick GMC Cadillac dealership we were greeted by Dick Pritt. This man gave us the greatest experience in buying a car that we have ever had. One of the first things he said to my husband was that this was a great car and that he was going to love it. His knowledge of the vehicle and everything we ask was almost like he made it himself. The friendliness that we felt was like a good friend ,he was never pushy and he never tried to make you feel like you were rushing into things. After ordering the car there was a problem at the plant and Dick called to let us know. He was very informative about what was going on with the car at all times.When we went to pick the car up Dick to the time to show my husband how everything work in the inside to make sure we were comfortable with driving it home,he even called to make sure it was a good drive home. This was a wonderful time for us.Thank you Mr.Pritt.


"Great experience"

5
gullettk on 07/09/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is my second purchase, and I very happy. I only deal with Bobby Bates. I literally called him out of the blue and told him what I was looking for and within 3 hours I was driving away in my brand new Caddy. No matter what time Bobby will answer his phone or a text, that means a lot! I have a Cadillac dealer in my hometown but will continue to drive the extra miles to get the excellent service that I have from this dealership!!


Great experience

5
Connie Wilson on 07/02/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This by far was the best car buying experience we have ever had. Taylor was awesome will recommend her to all my friends and family she knew what she was talking about and she didn't not push anyone car on us. We were looking at three different cars and she was very patient, excellent service excellent knowledge.


GREAT EXPERIENCE

5
GaryBarb on 06/06/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Worked with Ethan Borras to see if we wanted an Impala or go with our third Buick... with his assistance we ended up with a top of the line Buick Lacrosse... very satisfied.


No Hassle Purchase

5
JohnCallow on 06/05/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Enjoyed working with Chris Casto. Came on the lot looking at both Camaros and Malibus. He helped me establish my price range, showed me what was available in both - no pressure. Ended up with Malibu and stepped up a notch because he helped me realize extra vale without me feeling pushed.


Bill Ritterskamp

5
billr1 on 06/03/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great salesman, Ethan! very friendly, knowledgable and helpful! Sean in finance, steve and brandon in parts were Also great! receptionist was very professional and friendly!


Buying a Car

5
tbrockwell on 06/02/2014

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently had the pleasure of car shopping with the Chevy dealership in Murfreesboro, Tennessee. I was fortunate to work with a nice young man named Justin Young. After talking with us and determining what we were interested in, Justin showed us several models that he thought would meet our needs. He graciously answered every question we had and we could not find the exact SUV we wanted on their lot, he began looking to find the one to meet all of our needs. He was extremely patient and understanding as we looked at each one to determine if it would be the one we wanted. Once we narrowed it down to 2 vehicles, we had trouble deciding. He allowed us to "sleep on it" and call him the next day with our decision. Once we called, he immediately began to negotiate obtaining the vehicle as quickly as possible. The day it arrived and I picked it up, he walked me through the features of the car and how to work them. He answered each and every question I had. I have been very pleased with my new vehicle but most of all, I am pleased with the way I was treated by Justin Young and the staff at the dealership. I would highly recommend this dealership to anyone.


Buying a new car

5
gcgardner on 05/31/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Contacted internet sales of Buick of Murfreesboro TN. Made an appt. took my trade in , was greeted at the door given coffee we talked they appraised my car I looked over theirs.They gave me a fair price the numbers were right on and we completed the B&S process.Staff were great to work with .


Tim Stevens

5
TPSwagger on 05/16/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went to just check out a new car but Tim Stevens made me an offer that I couldn't refuse. Great customer service, great attitude, very friendly, and an outstanding salesman.


Tim Stevens.

5
gam73 on 05/06/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tim Stevens was a dream come true. He work hard to get me a new car. All star Customer Service. Rate 10. Thank You So Much.


Great experience!

5
joyjoy0622 on 05/06/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have been using Ed Burris at Chevy of Murfreesboro for years and he again exceeded my car buying expectations! Wonderful attention to my needs and recommendations on a smart buy. He even came in on a Sunday to get me taken care of! I will continue to come back to Ed at Chevy of Murfreesboro and continue to send anyone looking for a great car at a great price!


Excellent team service

4.8
skb68322 on 04/28/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Highly impressed with the team approach; from Ed contacting me after the initial lead, to Stephanie Hendrix with Internet Sales showing me car after car, guiding me through the process and initiating the paperwork, to Mr. Morris and Ms. Karol B. processing my financial application. This complete team made the car buying process easy. I could, easily be a lifelong customer.


MY 2014 SILVERADO

5
Mark1027 on 04/21/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tony was my sales person and main contact throughout my entire experience. I ordered a new truck to be able to have it exactly the way I wanted it. Tony was a GO-TO guy from the start keeping me well informed all the way. He and all the sales staff including Jeremy and Tye were all great. In the past 30 years I have bought 12 New Vehicles and this experience was by far the best one. The next time I'm ready for another car or truck, I will certainly go back to CBGC OF MURFREESBORO. To all of you there, Thanks again. Mark


TIM STEVENS

5
carolbeene on 04/21/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

THANKS FOR GREAT CUSTOMER SERVICES FROM YOU AND YOUR TEAM. I DID NOT FEEL PRESSURE NOR RUSHED TO MAKE A PURCHASE. I WILL DEFINETLY RECOMMEND THIS LOCATION AND SALESMAN TO OTHERS.


Easy purchase

5
corporatecar on 04/21/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I needed a larger vehicle, had two to trade. I was a walk in to the dealership, met James Walker. He found a suburban I wanted, got a price, then gave me a value on the two vehicles I owned. I got a fair price, they went and got the vehicle in Alabama. It was as exactly what I was looking for. The trade was easy and James Walker was awesome. I would use him again.


Good lease experience

5
leeparksofsmyrna on 04/17/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My first lease, everything went very well, Chris Casto went out of his way to make it a good experience, would recommend to buy or lease, no high pressure sales A+++


Great Truck - Proud to be Chevy Owner

4
Rdavis386 on 04/14/2014

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

Stephanie was very helpful in the selection and purchase of my new Silverado 1500 truck. She went out of her way to make my buying experience a very pleasant one. Call Stephanie to help you with your next vehicle purchase.


Corvette

5
carolcet on 04/08/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We used this Chev dealer because the one in Lebanon is awful. We met Dick as he is the expert in Corvettes. Boy were they right. He is amazing. Very knowlegable and helpful. He even helped with our loan and got us a better rate then our own bank! I highly recommend this dealership. Everybody is friendly and helpful. Sean in financing is very nice as well.We'll definitely look at this Chev dealer next time we are in the market. The manager even thanked us for shopping there. Wow.


I bought my 2007 Saturn ION here in 2009. After a...

5
deeslaw on 03/22/2014

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I bought my 2007 Saturn ION here in 2009. After a horrible experience with a salesman who was not listening to what I wanted, I ended up complaining to the manager, Chuck Bentley. I told Chuck that I was interested in the Saturn and I wanted a payment of $200. I had been trying to work the deal out for 3 days with no luck. Once Chuck took over, I had the deal worked out that same day. I was even offered to take the car and drive it for a couple of days to see if I liked it. I was also allowed a test drive BY MYSELF, without the added pressure of a salesman. This is the kind of treatment I remember from years ago...I ended up trading the Saturn (GREAT car and I got a FANTASTIC deal HERE!!!). I traded with another dealer in town who had the car I wanted, a Toyota, and it was an absolute nightmare. I was spoiled by the experience I had with Chuck and other friendly sales/service people...:( Even the financing guy was great, gave all the small details, fees, figures. Smooth, went over everything with me, everything was disclosed, and I absolutely left the lot that day feeling great about my purchase. This did NOT happen at the next wholesale Murfreesboro lot I purchased from and I will tell everyone I meet about the experience I had at both of these lots. I highly, HIGHLY recommend buying here. You won't find nicer people or a better deal anywhere, I promise!!!!! I would not hesitate to buy here again.


My salesman, Phil Tilley, made a nightmare buying a newer...

3.6
srg3131 on 03/15/2014

Customer Service: 4.0 Quality Of Work: 3.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 3.0

My salesman, Phil Tilley, made a nightmare buying a newer vehicle, " A Great Pleasure". You never know what kind of a sales person you're getting until they go out of there way to make sure you are comfortable. Mr. Tillman exceeded that and more. I told him twice and I'll say it again. He's the greatest salesman I've dealt with... EVER! The manager, Mr. Tye fixed the little problems that came with a newer/used vehicle the best he could and I appreciate that. The only negative I have is that the tires were looked at twice and rotated & balanced but still ride and sound like the tires are more worn out than what they appear. I trust the judgement of the service department that the people sharing the road with my vehicle and my family riding in it and with me at the least, is safe and reliable until I can purchase new tires. Great dealership, staff, and coffee. I will definitely return to purchase another vehicle just on the kindness and professionalism I experienced. Last but not least, I'm extremely pleased with my new/used truck. Thank you!


Let me start by saying I HATE buying cars and was really...

5
paulcindy on 03/10/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Let me start by saying I HATE buying cars and was really not looking forward to having to deal with pushy sales people. I come away from my experience with a whole different out look. Eric listened to what I was looking for and directed me to the trucks he knew would be best for my budget and lifestyle. Eric was friendly from the very beginning and was willing to go the extra mile to answer my questions. I could not be more pleased with Eric and my purchase from Chevrolet Buick GMC Cadillac of Murfreesboro. I have already told my friends about my experience and I will definitely be back. Paul Wilhite Sparta,Tn.


Was promised delivery of the vehicle. Gave a $5000 check...

1.8
fefe21 on 03/09/2014

Customer Service: 1.0 Quality Of Work: 3.0 Friendliness: 1.0 Pricing: 3.0 Overall Experience: 1.0

Was promised delivery of the vehicle. Gave a $5000 check for deposit and was told I had to drive back to sign papers after being promised the car would be delivered. The $5000 check was cashed immediately but it took three more days before I could make arrangements for my car. Was promised car on Wednesday before my vacation but had to wait until I returned. Had to make 3 trips to dealership. Had I known would have bought from another dealer.


This was my second experience dealing with Chevrolet...

5
bpatterson1229 on 03/07/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was my second experience dealing with Chevrolet Buick GMC Cadillac of Murfreesboro. My first experience was very good,,but this last experience was great. Mr. Jamie England was very professional, greeted me as soon as i walked through the door. He took the time to show me different vehicles instead of trying to just put me in one, listened to what i wanted and got me a really good deal. I would recommend this dealership to anyone and personally recommend Mr. England. I had a very good experience!!


Professional service provided during new car purchase. ...

5
meddings01 on 03/03/2014

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Professional service provided during new car purchase. Salesman was able to answer all my questions and went out of his way to help me in deciding on what I was looking for during my new car purchase.


Going and buying a new car or truck is not something I...

5
maryjane369 on 03/01/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Going and buying a new car or truck is not something I look forward too. I don't enjoy the hassle. Working with Phil was a pleasure. He represented us well in trying to find the right truck for the right price. Phil also did a great job selling the service of the dealership.


Murfreesboro GMC was excellent to work with. Eric helped...

5
jburch77 on 02/19/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Murfreesboro GMC was excellent to work with. Eric helped me find the truck I was looking for and put the price right. He is very knowledgeable about the new line and features. He make this experience as smooth as possible.


I called and spoke to Justin and told him I was...

5
jfblackwell on 02/06/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I called and spoke to Justin and told him I was interested in a vehicle that I saw online. I told him I would be coming by at lunch and he had it ready for me when I got there. He showed me the vehicle and all of it's options but never once did I feel he was trying to push a sale. I asked to see some payment options so that I could discuss with my husband. We came back the next day and purchased my Traverse. I am very satisfied with the kindness and friendliness of all the staff at Chevrolet of Murfreesboro!


Roger gave me the best customer service! He was very...

5
kichandler on 01/18/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Roger gave me the best customer service! He was very polite, respectful and very helpful. He worked very hard to get us in our price range and in the car we wanted! That means the world to us! Although all of the staff there is very helpful and polite I recommend Roger Carrigan as the salesman to see!


eric was a great salesman. very happy with my services...

4.8
jaycorbett on 01/05/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 4.0 Pricing: 5.0 Overall Experience: 5.0

eric was a great salesman. very happy with my services and my purchase and it was very fast didnt have much waiting time would recommend to others.


Eric Beers was very friendly and professional and let me...

5
fultz205 on 01/03/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Eric Beers was very friendly and professional and let me and my wife take our time and answered all our questions we had as we tried different suv's. We would recommend him to our friends. Everyone was very helpful and friendly. We love our new Enclave. Thanks Eric. fellow Vet David Fultz Sr.


Awesome most knowledgable sales guy I have ever felt with...

5
Joeyeads on 01/01/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Awesome most knowledgable sales guy I have ever felt with great group of people honest we drove a great distance but we'll worth it


I contacted all 3 dealers in the Nashville area on the...

5
stevenross44 on 01/01/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I contacted all 3 dealers in the Nashville area on the internet on Christmas Eve day. I heard back from 2 of them-the other one was closed for the day. Of the 2 responding dealers, Eric Beers at CBGC of Murfreesboro showed the most interest in helping walk me through the process of buying a new car. Without being overbearing, he stayed in contact with me and was able to answer all of my questions quickly and honestly. Since this dealership is the farthest from my home and from Nashville, I got the impression that these folks really will bend over backwards to do what is needed to make everything as convenient as possible. Eric even offered to come to my home to complete the paperwork to save me the 30+ mile drive to the dealership. I did go out to Murfreesboro, however, once Eric had the car that fit the description of what I wanted. Arriving at the price was simple and straightforward. I never felt as though I was being hustled or taken advantage of. Once at the dealership, everyone that I came into contact with was helpful and friendly. Those who were instrumental in finalizing the deal all showed in many ways that they had my best interest as their goal. Once I named an interest rate for financing the car that I wanted to shoot for, they found a way to make it happen, despite the fact that it was a full percentage point below the going rate. The car was parked in a sheltered area for my inspection and was in perfect condition. Since I had driven to the dealership by myself, they are arranging to have someone deliver it to my home. I couldn't have asked for a more pleasant experience. Thank you all for making my visit so comfortable. And thank you Eric for taking such good care of me. I really appreciate all of your help!


I've been needing the electrical system inspected on...

1.8
un4v41l48l3 on 12/31/2013

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 4.0 Overall Experience: 1.0

I've been needing the electrical system inspected on my car. I work full time on a two hour commute, so I normally can't never make it into the shop during business hours. EXCEPT, this year my office is closed on New Year's Eve, so I can take off. I did. I scheduled an appointment for 10:15, the time suggested by them. I arrived 10 minutes early, and the serviceman scheduled to take my appointment was on lunch. They handed me off to someone else who then told me they wouldn't be able to get to my car until Thursday. Their excuse? They had too many walk-ins. Yep they prioritize walk-ins over appointments, literally. I asked him, Can't you prioritize?" and he said, "We have been." Well nevermind that. He blamed it on an unusual flooding of walk-ins from the previous day, but shouldn't they cap it off when their schedule gets full? I know Tire World does, and you know, it works. Tire World gets service done when they say they will, and they don't push back appointments. He reiterated the Thursday service date, and I reminded him that I have to work in Brentwood on that day. They are completely unwilling to honor their word. I wouldn't dare trust their craftsmanship.The real burn here is that in Knoxville, we have a great relationship with our GM dealer. They bend over backwards (as the cliche goes) to give us royal service. They are prompt, detailed, and friendly. They will never allow a reason to for you to be unhappy. When we asked our Knoxville dealer where we can get the same kind of service in Murfreesboro, they recommended Chevrolet Buick GMC Cadillac of Murfreesboro (obviously because they are a GM dealer/service center like themselves). That was the first mistake I've seen them make.I did think of one way for CBMCC to partially redeem themselves. ANSWER YOUR xxxx PHONE, apologize, and service my car TODAY. And heaven help me if you break something.Now I have to go at least another week with only high beams and duct tape (I'm trying to be considerate) on my nightly commute. I'll also have to find another service center to figure out why my bulbs, fuses, and relays are all working, but my headlights won't come on. Thanks CBMCC.


This was the smoothest, least-stressful experience we...

5
susanking58 on 12/24/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was the smoothest, least-stressful experience we have ever had in buying a car (after nearly 40 years of doing so). I would highly recommend buying a car from Tony Matheny.


Had been thinking of trading in my 2003 Avalanche truck...

5
jerriatric47 on 12/19/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Had been thinking of trading in my 2003 Avalanche truck for some time, but waited until GM's new 2014 trucks arrived on the scene. Took a while to decide, but chose GMC Sierra truck over Chevrolet Silverado. Went to GM website for GMC trucks and "built my own". Then used site to "locate vehicles" in my area. Truck very similar to my choices was at this dealership. Although the dealership is about 45 minutes from my home (as opposed to local GMC dealer about 15 minutes away) and I had never dealt with this dealership before, I went to dealer's website from GM website and sent email to dealer about my truck choice. Dealer acknowledged my email very quickly and not long thereafter I received a phone call from salesman Tony Manthey. He explained current rebates on GMC trucks and which ones I qualified for. He also gave me a ballpark estimate on my trade-in. Since the dealership still had the truck I wanted on their lot, I visited them, looked at the truck and took it for a test drive. I requested two dealer-installed options for the truck - a runningboard step and a hard truckbed cover. Also got concrete trade-in value on my Avalanche (dealer's offer was $1,000 more than well-known nationwide used car dealership's offer.) I made deposit on truck to have options installed and learned when truck would be ready. Since this was a Friday afternoon and options had to be delivered to dealership for their installation, truck wasn't ready until Monday, but that gave me time to get my financial arrangements completed. I took delivery of truck on Tuesday. Paperwork was fairly quick and easy. Salesman then went over all the "buttons" on the truck for my wife and I and then helped with ONSTAR and SIRIUS radio registrations. We left dealership with very pleasant impression of dealership and salesman.


I have been searching for a vehicle for several months. ...

5
TSDean on 12/06/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have been searching for a vehicle for several months. I had visited this dealership before but they didn't have a used vehicle I wanted. I returned recently and purchased an Equinox. Purchasing a vehicle was a stressful experience for me until I visited this dealership. Everyone who helped me were extremely patient and understanding of my concerns. They were able to explain to me the benefits of my purchase without me feeling pressured. The Salesman Lorenzo made sure that I was completely comfortable with the vehicle I was purchasing. Hopefully I won't be in the market for buying another vehicle but if I am I would return to this dealership without hesitation. Customer Service in the Sales and Finance departments were outstanding.


Mr. Tilley was wonderful to work with... very kind,...

5
rushhicks on 12/03/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mr. Tilley was wonderful to work with... very kind, attentive, and knowledgable. We were extremely pleased with our entire experience. We will definitely be return customers. Everyone was friendly and helpful. They did not rush us to make a decision and answered all of our questions. Thanks to everyone at this dealership!


My husband and I had to purchase a new vehicle and our...

5
DJPoohie on 12/01/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I had to purchase a new vehicle and our sales person was Ed Burris. He is a very friendly, professional, and knowledgeable salesman. Any questions we had he was able to answer and if he didn't know the answer, he got the answer for us. Would absolutely have him as a salesman again.


The service department has been sketchy for a while now....

1
susan269 on 11/24/2013

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

The service department has been sketchy for a while now. Ive always had issues getting my car fixed right the first time. This was the last straw! I left my car there for a simple oil change and tire rotation, and they finally call me 6 hours later to tell me that my car would not be ready for me to pick up that afternoon. Really? For an oil change and tire rotation? When I asked why, I was told that there was an unexpected problem getting the right parts for my car. Its an oil change! Ok, I'll play along. So I tell them that I need a rental car. "I'm sorry, we dont do that" I was told. Ok, my husband can take me to work, after all, I will get my car back the next afternoon.... NOPE! Long story short, they WRECKED my car! I was not told about it, and wouldnt have been told about it if I hadnt noticed it when I finally got to pick it up 3 DAYS LATER! But wait, the one advisor (Kevin) blatantly lied about it, the other advisor (Mark) finally fessed up, and the manager (Mike) still denies it. I was finally told (by an inside source) that several of their best technicians have recently left and went to other shops in the area. Oh, just so you know, THEY STILL CHARGED ME FOR MY OIL CHANGE AND TIRE ROTATION! Beware friends. You have been warned. Hopefully I can find the technicians that left and give them my business!


This was the best car buying experience I have had in a...

5
knmccrary on 11/22/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was the best car buying experience I have had in a long time! I am so really appreciative of the help Eric provided me.


Tyler Weaver is a real asset to the dealership. He has...

5
lizee523 on 11/10/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tyler Weaver is a real asset to the dealership. He has worked hard to earn and keep both our business and our respect. We highly recommend going directly to him for anything you need when in the market for a vehicle. We are repeat buyers and will continue to bring our business to Tyler in the future!


I went through my USAA insurance car buying program. It...

5
tomupright on 11/01/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went through my USAA insurance car buying program. It showed me 3 dealers in the area who were participating. This dealer had the lowest price so I worked with them. They gave me a fair price on my trade in but I wanted more. They were easy to work with and never pressured me. When I told them they were $800 high, they didn't counter offer, so I walked. Mr. Swain called me later at home, stating that they wanted my business and would try to reconcile with me in the morning. They called and said they had found a military deduction they could use and would be offering me a price $858 below their offer. Sweet.Completing the deal was painless and the prep on the car was great. Tony sat down with us in the car, explaining the functions of everything to us. He has called us to thank us for our business and asking to call him if we ever have any questions on anything.I highly recommend Tony, Jeremy and this dealership.Tom Upright


CGBC of Murfreesboro met my expectations at all levels....

5
Mark99 on 10/31/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

CGBC of Murfreesboro met my expectations at all levels. They were able to locate and aquire the vehicle I wanted to purchase and sell it to me at a great price. The entire experience was professional and exceptionally fast. I would have no problem recommending this dealership to my friends and family. This is a first class organization!Mark L. TN


Mr. Fahmy was very pleasant to work with and avoided the...

4.6
jgammon1950 on 10/28/2013

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Mr. Fahmy was very pleasant to work with and avoided the usual "dealer dance" that I dislike so much. He madean offer, I made a counter, and it was a done deal. I picked up my car later that day and he explained all the controls,OnStar setup - everything. I would recommend anyone to see Sam at the dealership.


I have purchased four new vehicles from dick pritt. He...

5
Jimrider on 10/25/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have purchased four new vehicles from dick pritt. He has always been accommodating & helpful & very trustworthy. I have had the same expeirence with tye Hargrove. Randy narron is the best service advisor that works for gmc. He is the main reason I buy from this dealer, service is very important. Sales without service means no repeat business. All three of these people make a great team, & are the reason I don't shop anywhere else.


I bought my 2014 Chevrolet Malibu a few weeks ago and...

5
JudHeyjud on 10/22/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I bought my 2014 Chevrolet Malibu a few weeks ago and just love it! I got all the features I wanted and more!! My buying experience was a dream because I did it mostly through the internet and I think that's the way to go. My salesman, Tony Manthey, was a real gentleman and a pleasure to work with in all circumstances. Thanks for a great experience!!


Justin Young was our Salesman and I don't think I...

5
RobertMays on 10/19/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Justin Young was our Salesman and I don't think I have ever worked with anyone who was more knowledgeable about the vehicles we were dealing with. Justin was easy going and a pleasure to work with. I would recommend him to my very best friends. He will help you figure out how to make the deal work!


We knew several people that worked at the dealership, but...

4.8
cmilam76 on 10/01/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We knew several people that worked at the dealership, but after meeting Phil we decided he was the guy for us! I would send my friends and family to see Phil Tilley.


The overall experience from the time me and my wife...

4.8
ElijahLab5 on 09/30/2013

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

The overall experience from the time me and my wife steeped onto the car lot...was more than exceptional. From helping us pick out a car to the time we finished signing the paperwork, everyone was kind and genereous and courteous. I will definitely recommend them to my family.


I asked the dealer to provide me with the best possible...

4.6
Roy337 on 09/26/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

I asked the dealer to provide me with the best possible price with my trade in. They did this in timely manner. I then took my trade in to another dealer and asked for the same written request , which they did. My instructions to both dealers was " give me your best pice in writing". Before I left the lot the second dealer said," If that price is too high we can work something out". The next day I called Mr. Pritt and asked if we could get a lower price. He replied with a firm no, we gave you our best price already. That was the correct answer.


Justin was great to work with! He was professional,...

5
Toenyes on 09/23/2013

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Justin was great to work with! He was professional, friendly, explained everything to us step-by-step and worked with us to get the car we wanted. The entire experience with Justin was outstanding from beginiing to end. Couldn't be happier - thanks!!


I have purchased two trucks in the last 90 days from...

5
Tsteffner on 09/16/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

I have purchased two trucks in the last 90 days from Tony, great guy and gives great service! 2014 Chevy 2013 GMC New GREAT BUYSTom


I found your dealership while looking on line and the...

4.8
triplem3 on 09/04/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I found your dealership while looking on line and the response that I received was fast. I was reached out to by Kris Gore who was on top of things from jump. He kept in touch with me with phone calls and emails, and when we finally met and started the process of trading in my old vechicles he was very patient and helpful. He fought to get us the best deals on two cars and my wife and I left out totally happy, everyone was very friendly and I would send anybody their way.


My husband and I were treated very well by the salesman...

5
sbrello on 08/29/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I were treated very well by the salesman and the staff. The salesman was very friendly, courteous and knowledgeable of the automobile. It took my husband 3 hours to decide on a car (he is retiring). This is the first car my husband has purchased for himself since 1973. He has always had company cars. The salesman was very patient with us.


I visited this dealership on a Saturday morning looking...

4.8
russnix on 08/26/2013

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I visited this dealership on a Saturday morning looking to possibly purchase a vehicle. Met Jamie England, as salesman there at the dealership. He was very accomodating and showed me a number of autos I may be interested in. There was no pressure and the experience was very good. I settled on a Pontiac G6 and withing a few hours of arriving I was on my way home. Best auto buying experience I think I've ever had.


very good experience, Dick Pritt our sales rep was...

5
mmmm19 on 08/19/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

very good experience, Dick Pritt our sales rep was extremely helpful in every way. I would definitely recommend this dealership to all friends and family.


Phil Tilley is very customer service oriented. He took...

5
kygal43 on 08/17/2013

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Phil Tilley is very customer service oriented. He took care of us from the beginning of us looking for a vehicle until the purchase of the vehicle. He is very knowledgable of the vehicles. He made sure we were comfortable during our sales process. He was not relucant in our counter offers in presenting them to the sales manager.


Purchased a new ride for my wife , outstanding customer...

5
Tsteffner on 08/15/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Purchased a new ride for my wife , outstanding customer service, in and out in about 2 hours. A+ Plus people and excellent customer service, highly recommend!


Lacie and Eric are TOP NOTCH sales people. I have bought...

5
jason319 on 08/09/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Lacie and Eric are TOP NOTCH sales people. I have bought many vehicles over the years and I have never bought one were I was as relaxed as I was here. They made the whole thing run very smoothly. If you need a vehicle, I suggest you go see them. After I was done with the sales people Shawn over were you sign all of your paperwork, had everything ready when I got back to the dealership. It went just as smoothly as if I were slide down a snow covered hillside. The truck looks sharp and drives great. I am so happy with my purchase that I know I will be back to see them when I am ready to buy again. The dealership has the most friendliest staff I have ever met. I know I will be going back there for all my vehicle needs.


I chose to seek and work with Phil Tilley at this...

5
marcadkins on 08/08/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I chose to seek and work with Phil Tilley at this dealership.From the moment I walked in, to the moment I drove my new SRX off of the lot, everyone at the dealership was welcoming, courteous, professional, and friendly. Phil Tilley earned my business the old fashioned way, by making each step in the process seamless and easy. I never felt pressure or discontentment at all. This was one of the best experiences that I have ever received when purchasing a vehicle, and I have had many. Phil Tilley is a great example and ambassador for this dealership, and I would highly recommend using him to anyone that is seeking to make a purchase from this dealership. Great experience all the way around!


Started inquiry on internet to purchase a new cts. Tony...

5
fischeb on 07/22/2013

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Started inquiry on internet to purchase a new cts. Tony was diligent in providing the best price with a guaranteed trade in value for my car. The purchase went flawlessly and provided a pleasant experience


Nice friendly informative. Large selection of vehicles....

5
Brianlascassas on 07/19/2013

Quality Of Work: 5.0 Pricing: 5.0

Nice friendly informative. Large selection of vehicles. Not pushy. Comfortable showroom. Helpfull setting up onstar. Left with full tank of gas. Called next day checking to make sure everything was ok


This was a great car buying experience -- saleman quoted...

4.8
rjones380 on 07/15/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

This was a great car buying experience -- saleman quoted and delivered a good price for the vechile purchased. There was never any pressure -- everyone was friendly.


Phil and everyone else at the Chevrolet dealership in...

5
pauljmorton on 06/16/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Phil and everyone else at the Chevrolet dealership in Murfreesboro were great! I was very hesitant for a long time in getting serious about my purchase because of what you hear about car salesman and how dealerships are out to get one over on you. I couldn't have been any more wrong! From the time I met with Phil until the vehicle was delivered to me, I was treated like I was THE CUSTOMER, as a matter of fact I was treated like family! Phil showed me around the dealership and introduced me to everyone. This purchase was made so easy that I will refer everyone I run into to Phil and Chevrolet Buick GMC Cadillac of Murfreesboro! Thank you Phil Tilley and Chevrolet Buick GMC Cadillac of Murfreesboro!


I would definitely recommend this dealership to ANYONE!!...

5
danee1124 on 06/10/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I would definitely recommend this dealership to ANYONE!! They were by far the easiest I have ever worked with and I know that when the time comes from another vehicle, you can count on us going to CBGC of Murfreesboro!


Worst place to buy a car or even get your oil changed....

1
JessicaBlakeley on 05/29/2013

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

Worst place to buy a car or even get your oil changed. They will scratch your car and say they did not do it. If anything goes wrong with your car they will tell you that you did it or that they do not know what is wrong with your car.


Clay was very helpful and friendly. Went above the...

5
dtobin2234 on 05/23/2013

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Clay was very helpful and friendly. Went above the normal to help with anything we wanted to see. I will make sure he is my salesman for years to come.


Entire internet sales department and finance person were...

5
derringtonp on 05/20/2013

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Entire internet sales department and finance person were very friendly and helpful. They did not have the exact car I wanted on the lot, so they arranged to get it for me from another location. They have followed up with us since we purchased the car. Mr. Manthey encouraged us to come back if we coulodn't figure out some of the features on the car. Overall, it was a very pleasant experience. I hate shopping for and purchasing a new car. I don't like the hassle and double talk. We did not have any of that with this purchase. Everything was very open and up front. I would purchase another vehicle from them in the future.


Our salesman Don Anders was very knowledgable and...

4.8
Dmmccollom on 05/17/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Our salesman Don Anders was very knowledgable and passionate about cars. He made the experience fun and enjoyable. I would recommend him to a friend or family member. The Camaro convertible we got is a work of art and really cool to drive. My wife, son and I now have to take turns on who gets to drive and my 13 year old daughter is already claiming this car for herself when she turns 16. It is hard for me to get back in our luxury SUV...


Need of a second vehicle prompted us to visit a dealer of...

4.6
2dwell59 on 05/16/2013

Customer Service: 4.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Need of a second vehicle prompted us to visit a dealer of the General Motors brand that we are loyal to. Our salesman listened to our needs & was able to show us two cars that fit our needs & guided us to what fit our financial capabilities. The service dept. prepped the vehicle & made sure it was mechanically sound. Everyone was courteous helpful & the overall experience was enjoyable. We plan to make future purchases & would refer this dealership to our friends & family.


Buying a vehicle here was a pleasant experience. Ed and...

5
bdbmis on 05/14/2013

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Buying a vehicle here was a pleasant experience. Ed and Ty were great to work with and both so personable. I hope to get to purchase another vehicle with these two gentlemen. Appreciate their professionalism. Also, signing the paperwork was quick.


Great Experience! Upon arrival at the dealership on May...

5
cdjlv7 on 05/11/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great Experience! Upon arrival at the dealership on May 6, I was welcomed by a warm, friendly salesman who introduced me to Tony and Bobby. I had an amazing experience in my vehicle choice. The environment was pleasant, the sales associate was friendly, informative, and pleasant. I have to rate the quality of my car buying experience excellent. I will definilely refer my friends to Chevrolet-Buick-GM-Cadillac for their car purchase.


A+ all around for the dealership and especially Mr. Phil...

5
elijahcollard on 05/06/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

A+ all around for the dealership and especially Mr. Phil Tilley....I saw the award sitting on his desk proclaiming him as the "Salesman of the Month" for the previous month. Now I know why. Friendly but not fake. Knowledgable but not a "know-it-all". Honest without boosting about it. He was a delight to work with.....an even apologized when he needed to come back and tell us that the vehicle actually "did have" a feature that he did not think was included. Great guy....a truly valuable employee for the dealership. I will most definitely recommend both him and the dealership.


After a short conversation, Phil Understood what was...

4.8
cowanfd on 05/06/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

After a short conversation, Phil Understood what was important to me. He understood what options were important, down to acceptable colors. I liked the fact that he gave me his full attention during my visit. As a result, we easily narrowed my choices down to the vehicle that I purchased.


My Sales person was great and made the car buying...

5
caveboy41 on 04/30/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My Sales person was great and made the car buying experience a great one, with out a lot run around on price and help me and my with find a car that suited our needs and finacial means. The finance person Karol was great also with getting us the financing we could work with.


Jeremy and Tony were so nice and helpful. They gave a...

5
shrl72 on 04/29/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jeremy and Tony were so nice and helpful. They gave a lot of information that made our car shopping trip a good experince. They were very helpfu and made our choices easy. Jeremy explained the features on the Verano that we purchased. Tony told us about all the things that are offered. They were both great. We are an older couple and they made us very comfortable without feelin pushed.Jerry Bright and Shirley Bright


THIS MURFREESBORO DEALERSHIP HAS BEEN VERY GOOD TO ME...

4.8
nokest on 03/22/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

THIS MURFREESBORO DEALERSHIP HAS BEEN VERY GOOD TO ME OVER THE YEARS. I HAVE NOTHING BUT PRAISE FOR ED BURRIS AND TYE(????NOT SURE ABOUT THE SPELLING) AND RANDY ONE OF THE SERVICE REPS. IF FACT ALL OF THE FOLKS THERE HAVE BEEN VERY HELPFUL OVER THE YEARS. I BOUGHT MY FIRST TRUCK BRAND NEW THERE BACK IN 1972.


Great buying experience. I found the truck online and had...

5
tharris0911 on 03/18/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great buying experience. I found the truck online and had never been to the dealership. I called and just ask to speak to someone in sales. I was connected to Jamie England. Over the next couple of days we talked and texted back and forth. I drove 2 hours and arrived at the dealership 10 minutes before they closed. He told me the truck was perfect and it was! This was the best vehicle buying experience that I have ever had. Thank you so much!!!!!


The salesman that I dealt with, couldn't have been...

4.8
sldnac3857 on 03/18/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

The salesman that I dealt with, couldn't have been any better. He was very sweet, answered all of my questions, and worked with us very well to meet the price. He's wonderful, and if anyone wants a good deal, and someone to go to bat for you ,on getting you a good deal, I would recommend him.


Very easy to deal with. Nice and will listen to what you...

5
apatton13 on 03/14/2013

Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very easy to deal with. Nice and will listen to what you want. Did not try to sale me anything different. If and when I need another vehicle I will go back.


Drove the "Certified" (BS!) 2011 Chevrolet...

1.4
timware on 03/11/2013

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 3.0 Overall Experience: 1.0

Drove the "Certified" (BS!) 2011 Chevrolet Silverado 3500 off of the lot and straight to another Chevrolet dealership to have routine maintenance performed that should have been completed prior to placing it on their lot for sale. I had to have the tires balanced and the truck is still vibrating. I also have issues with the stereo speakers rattling. The condition of the truck was misrepresented in that I specifically asked about paint scratches, dents and dings and was told that the truck was "clean, it looks like a new one". I asked this question because I was going to have to drive 2 and a half hours to look at the truck. Upon my initial inspection, I found severe paint damage on both sides of the truck from what appeared to be frequent use on a gravel road. I decided to go ahead and purchase the truck since the paint was not chipped past the primer and I had considered removing the bed and installing a flatbed. I have purchased new and used vehicles at many dealerships all over the Southeast and have never encountered customer service this bad. In hindsight, I should have walked away from this purchase and shopped elsewhere. I have never written a negative review before but after my experience with this dealership, I felt it important to share my experience here.


I only had a couple days to purchase a car and i was...

5
kberly92271 on 02/25/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I only had a couple days to purchase a car and i was discouraged when i pulled in the car lot. Roger was the 1st to approach me. He showed me a 2008 Dodge Avenger in the price range i had given him. It was a great looking car with low mileage. It was perfect for me and my 2 young girls! Roger and the rest of his team made sure i was comfortable and offered me coffee while i waited. Thanks to their hard work to get me financed and on my way in my new car! Just for the record this is the second great car i have purchased were Roger Carrigan has been my salesman.


Tony Manthey was very friendly, knowledgeable, he was not...

5
sjl111 on 02/20/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tony Manthey was very friendly, knowledgeable, he was not a high pressure salesman (I very much appreicated this), it would have been a deal breaker if he had been. He was very straight forward, he did not hide anything, where most make it seem like your getting a good deal when really your not.


Bobby was very friendly and helpful during our recent...

4.6
Youngh on 02/20/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Bobby was very friendly and helpful during our recent visit at the dealership. He was patient and professional with us as we worked out a deal,making sure that we were pleased and satisfied with our purchase. Thanks Bobby!


Mr. Pritt was very knowledgeable of the vehicle that I...

5
dklmaloney on 02/18/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mr. Pritt was very knowledgeable of the vehicle that I requested to drive. He was friendly, honest and personable. I was very pleased with his efforts to find the right car for me. It was a very good car buying experience.


I did not call ahead to let Tyler know I was coming back...

4.8
hnrywood on 02/15/2013

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I did not call ahead to let Tyler know I was coming back to look at the new Equinox. He was out for another 1.5 hrs or so. Other salesmen tried to help, I told them I would just come back in a couple of hours. I came back, Tyler called in to let me know he would be there in just a few more minutes. He showed me the cars, different colors and different trim packages, different engine options. Then we test drove one. He suggested I take it on the interstate and then on a winding road back to the dealership. This gave me a good look at it's handling performance. We then went in to talk price. He seemed to have a good handle on the pricing options for us. He had my trade in looked at, we agreed on a price, then he took the info to the finance man. A good experience over all. Thank you Tyler.


Friendly, helpful, and honest service. No greasy car...

5
shogstrom on 01/23/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Friendly, helpful, and honest service. No greasy car salesmen just nice folks who want to get you the right car at the right price. As a young female finding car dealerships that would treat me with respect and listen to what I was looking for instead of just trying to push junk on me was hard to find. The service I received at Chevrolet Buick GMC Cadillac of Murfreesboro was first class.


I was very pleased with my experience at this dealership....

4.8
denat75 on 01/20/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I was very pleased with my experience at this dealership. Tye was very helpful in making the price right for my budget. I really feel I got a great deal on my purchase of a Chevy Traverse. I owned a Chevy Venture for 9 years and it was a great van with very few issues until recent months even with 218000 plus miles. I am very eager to see if the Traverse will do the same. My husband and I have 2 children and I really appreciate a dependable vehicle. Mr Tilly was very kind and helped my with my trade in. He also told me about all the features on the Traverse. He was very helpful even calling me in the days after to see if everything was still okay!! Tony showed me all the options I had on financing my new Traverse and I feel I made a great choice. I am looking forward to continuing my business with any maintenance and care on my Traverse!! Thank you to Tye, Tony and Mr. Tilly for making my very first new car purchase a good experience!!Sincerely Dena Thomas


I had a great experience at the dealership. Mr. Burris...

5
mrsvaughn2 on 01/17/2013

Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a great experience at the dealership. Mr. Burris was very friendly and not a pushy salesman at all. All the staff was very nice and friendly. Everything was well explained and I felt very at ease. I definitely recommend them.


I recently purchased a 2013 Buick Lacrosse from this...

5
carolyneshaw on 01/14/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently purchased a 2013 Buick Lacrosse from this dealership. I have dealt with the service department for many years with total satisfaction, but this is the first time I have purchased a new car. My experience with the purchase couldn't have been better. I had an idea of the car I wanted when I went in to talk with Randy - they didn't have the exact car in their stock but found it at another dealership andI had it in 3 days. The financial part of the sale was handled by Shawn who was very helpful with acquiring a loan, extended warranty, and giving me information on the process of applying Perma Plate on all surfaces of the car. This will preserve the "new" look to the inside and outside of my car for a long time. Also Randy in Service (who I have gotten to know over the years) was there to confirm my choice of the Buick Lacrosse I purchased. I do appreciate the fact that there is a low turn over of the employees at CGBC of Murfreesboro which guarantees that I will know who I am dealing with whenever I go to the dealership for service or any question. I believe that speaks to the management of the dealership and the caliber of people they employ.


This is our fourth new purchase from this dealership. We...

5
Happy in Nashville on 01/13/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is our fourth new purchase from this dealership. We have always had a great experience with these guys. This time around, we bought a new Corvette, which they found for us in the Cincinati area. They brought the car down to the dealership and we picked it up in Murfreesboro. Our salesman was Phil Tilley and he couldn't have been nicer, a real southern gentleman. There was no pressure, only willingness to help us find the car we wanted and make us happy. Tye Hargrove has always been such a joy to work with and really goes the extra mile for us. Our only complaint would be the time it took to process the paperwork. We had already turned in our 2012 Cadillac and it's title and were writing a check for the difference. Because we were writing a check, we had to complete a credit application so they could run it through the credit bureau to see if we were deadbeats. I mentioned my displeasure, but I came to understand that this dealership is part of an automotive group that owns dealerships all over the country. Probably somewhere in another city, someone must have tried to cheat them so the bean counters in the "Eiffel Tower" created another document to be completed. Aside from the business office experience, everything else was a simple, pleasurable experience. Kudos to Tye and Phil. As Arnold says "I vill be back".


The reason we gave this transaction such a high rating,...

5
drader6102 on 01/07/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The reason we gave this transaction such a high rating, is because jeremy and all the other personnal, did a fantastic job of working with us. They fulfilled ever request we made. This experience was by far better than our last dealing at Walker Chevrolet. The speed of your people was amazing in handling our car buying experience. We definitly will consider your business the next time we need a car or truck. Again thanks for the 5 Star treatment. respectally, Dan & Fayrene Rader


Tom morris was absolutely the best.he wasnt pushy which I...

4.8
Sonny warmath on 01/01/2013

Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Tom morris was absolutely the best.he wasnt pushy which I hate! He gave us a pleasant buying experience.i highly recommend him....he is a kind considerate man.he let the escalade sell itself cause he knew we were looking for something specific...


This was a very good experience. I have bought many cars...

5
georgedfred14 on 12/31/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was a very good experience. I have bought many cars and this dealership worked very hard at meeting my needs. The salesperson worked hard to find the suv I wanted. Most of all the trade price was right and the sales price was right.


Joseph Sutton was awesome to work with in purchasing our...

5
Messerb1133 on 12/23/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Joseph Sutton was awesome to work with in purchasing our new vehicle. He made the buying experience a a good one. He has the peoe skills and character to be a lead person for Chevrolet in the future. We will definitely come see Joseph on our next purchase.


This was one of the best buying experiences I have had....

5
ddpmss on 11/23/2012

Customer Service: 5.0 Friendliness: 5.0 Overall Experience: 5.0

This was one of the best buying experiences I have had. The Salesman and the dealership offered a very competitive price for the vehicle I was interested with out the need to haggle. There price was significantly better than any other dealer I had interfaced with. The trade-in process was also very straight forward. Received a competitive trade in value with no hassle. The paperwork process and delivery were very efficient. This was a no pressure experience unlike many previous experiences. I highly recommend Jeremy Swain and this dealership to anyone interested in buying a Chevy,Buick or GMC in middle Tennessee.


We have dealt with this dealership twice now and both...

5
aspmjp on 11/13/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We have dealt with this dealership twice now and both times have resulted in us purchasing a vehicle from them. The salesmen are NOT high-pressure. I especially like Tony b/c he shoots straight with you--no games.


I went to this dealer to trade my car in, i have been...

4.8
matthewamaral90 on 11/09/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I went to this dealer to trade my car in, i have been trying to trade it in since july and have been denied by many dealers. i went to the CBGC of murfreesboro to see what i can do. they were the friendliest car dealership i have ever been to. they really worked hard on getting me out of my old car and into a new. the salesman Andy kinsman was very professional and worked very hard to find a vehicle that was right for me. after months of looking and trying to get a new car i am now a proud owner of a 2012 GMC sierra thanks to Andy and the team at CBGC, and it only took them a couple of hours. i would highly recomend this dealership to anyone, you will be very satisfied with your purchase. THANK YOU TEAM CBGC OF MURFREESBORO!!!


Joseph Sutton was our salesman. He is very knowledgeable...

5
oldboats on 11/08/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Joseph Sutton was our salesman. He is very knowledgeable about the products he sells and is not a high pressure type. Both my wife and I were very impressed with his style and demeanor. Joseph went out of his way to try and meet our vehicle requirements. Jim Mathews is the sales manager for our transaction. He really put together some numbers to meet our financial requirements.Both Joseph and Jim are a credit to the auto sales business with their willingness to help the customer.We bough another new vehicle from this dealership in Jan of 2011 and were treated very well. That is why we returned to them.


I purchased a vehicle a few years ago with this...

5
jackie.vaughn.1654 on 10/31/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased a vehicle a few years ago with this dealership under a different owner and as usual with car dealerships you needed to pack a lunch to go buy a vehicle because you knew it was going to take all day.Now that this dealership is under new management we were very surprised to see the difference. I gave this dealership a very good rating and recommend it highly. We arrived, was greeted by Eric Livingston (very nice young man)and taken directly to the trucks and picked out one. Because we get the GM employee purchase plan it has always been a hassle to see exactly what our price and discounts are. This time Eric brought us the paper, explained our price, the general manager gave us more than what I thought was our discount, everything was on a paper spelled out in front of me, it was great. The best part about this whole transaction was the time. Toni in finance came right over to start the paperwork, they even let us leave and go eat dinner while waiting on the paperwork to be finished (not heard of at a dealership, the doors are usually boarded up). Our complete time from arriving at the lot, picking out a vehicle, and purchase was (2) hours. I was so impressed!! Thanks to Chevrolet Buick GMC of Murfreesboro, Eric Livingston and Toni in Finance we had a wonderful experience, recommend this dealership highly and will continue to give them our business. Thanks!!


Very knowledgable of the vehicles in stock. Able to...

4.8
calexar on 10/29/2012

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Overall Experience: 5.0

Very knowledgable of the vehicles in stock. Able to explain all the fetures and benefits. Worked hard to make me comfortable and to provide a pleasurable exerience of car buying.


I am pleased with my experience with CBGC.I Dealt with...

4.8
willie ray on 10/21/2012

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I am pleased with my experience with CBGC.I Dealt with Tony Manthey and completed my deal from Arkansas via internet. Every thing was as represented and dealing was painless. Tony was very helpful and answered all questions. The pricing is fair and the trade-in good. I found this an exclent dealership to work with and Recommend them and Tony highly. B Brannon


I WAS READY TO SIGN THE DEAL WHEN YOU TRIED TO RIP ME OFF...

1
INCORVIARRT on 10/20/2012

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

I WAS READY TO SIGN THE DEAL WHEN YOU TRIED TO RIP ME OFF FOR $800 AT THE VERY END. I WOUND UP BUYING FROM ANOTHER DEALER. I HAD SPENT 2 HOURS IN YOUR DEALERSHIP AND IT WAS A COMPLETE WASTE OF TIME.


Tom was great to work with on buying my vehicle. I never...

4.6
aeroagm on 10/13/2012

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Tom was great to work with on buying my vehicle. I never felt any pressure or that I was being sold on the vehicle. Shaun in the Finance/Management side was just as great. Made the paperwork go by quickly and wanted to make sure we got the best deal. A great experience and I am definitely going to Chevrolet Buick GMC Cadillac of Murfreesboro first, the next time I'm in the market for another vehicle.


I simply had a great experience here. I didn't feel...

5
dsell86 on 10/10/2012

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I simply had a great experience here. I didn't feel pressured. There was great follow up. I found the staff very knowledgable. They also gave me a very good deal. I honestly recommend them.


This was one of the best car buying experiences I have...

5
dfreeman on 10/08/2012

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was one of the best car buying experiences I have ever had, and I have bought many cars. Everyone was friendly, courteous and kind. Ed Burris was very knowledgeable and answered all our questions, he seems to be a great man and that makes the best salesperson. Hopefully, Ed will still be selling when we buy our next car!!


Tony was very professional and helpful aquainting us ...

4.8
to2013xts on 10/07/2012

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Tony was very professional and helpful aquainting us with the models, availiability of model configurations, and operational features. We appreciate the honesty and straightforward approach that Tony presented. Pricing was clear and fair. All the people we met there were friendly and helpful. Overall, it was a good non-hassle buying experience.


I bought a Cobalt there 2 years ago. I had major issues...

5
alittleisenough on 10/06/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I bought a Cobalt there 2 years ago. I had major issues with a water leak when it would rain. After several times through service we decided to trade. TC the service manager went to GM for help with the trade. They wouldn't do anything because it was still under warranty. The dealership stepped up and gave me a great deal on my trade. My husband and I have purchased 3 cars there. Its been painless all 3 times. The sales people are always friendly. The finance dept is fantastic. And the service dept is outstanding. My business will never go anywhere else.


Everything was very smooth and everything was handled for...

5
GWTWFAN on 09/28/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everything was very smooth and everything was handled for us. We were able to get the care we needed and for exactly the right price. Randy was great and efficient and was very cordial and pleasant throughout the whole process. We enjoy the care we got alot and we will always plan on buying our other cars there in the future. Thanks for everything.


Eric was very professional and helpful. We were in a...

5
martha.young.71 on 09/24/2012

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Eric was very professional and helpful. We were in a hurry to move this sale along and he did everything possible to make that happen. He went to bat for us and got us a great deal on a car for our son.


Mr. Tilley was a great help as we purchased our new...

4.8
marthanixon on 09/16/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Mr. Tilley was a great help as we purchased our new Mailbu. We came to the store knowing that we wanted a Malibu since I had one previously and loved it. We took the test drive and was very satisfied with the car and decided to buy. Mr. Tilley explained all the features and helped us set up the On-Star. He taught us how to use the blue-tooth and all the other features. I left feeling confident that I knew how to work all the gadgets. Mr. Tilley took his time with us and never seemed pushy or overbearing. It was a pleasure dealing with him.However, I promised I'd never buy another car because of the time it took to finalize all the paper work that seemed totally needless to me. We told the financial officer that we would not buy any of the extras and he was most courteous but we could tell he had to present all the lengthy list to us. We continually said no. And it seemed to take forever to get the paper work all filled out. We paid down over half the amount and our credit rating was excellent yet we still had miles of paper work and honestly, from the time we agreed to purchase to the time we left, took over 2 hours. We came into the store at 4:30 and left at 7:20. That was almost a deal breaker. I think this is customary with all dealerships but the one that eliminates and expedites the process will undoubtedly be the dealer of choice for many customers. I HATED THAT PART OF THE EXPERIENCE. Fix that if you want to improve.And I do not want a call or loads of junk email to come to me. Did this as a courtesy for the dealership. Do not share my contact info.


Phil and the guys made us (my wife our three year old and...

4.8
brent.cole on 08/23/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Phil and the guys made us (my wife our three year old and our newborn) feel very welcome. They kept us comfortable and informed with what was happening while we were there for a few hours. We would go there again. The Coles


Tyler Weaver did everything possible to get us the car we...

4.8
judith shuss on 08/23/2012

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Tyler Weaver did everything possible to get us the car we wanted, we love it & are very satisfied with our choice.Will pass on the word to friends how nice Tyler & the Dealership were to us.Thank You Again Tyler.Judith Shuss


Phil Tilley very friendly, knowledgeable, no pressure...

5
mcculloch2012 on 08/17/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Phil Tilley very friendly, knowledgeable, no pressure sales. Ed Burris also very friendly, knowledgeable, and no pressure sales. I have purchased other vehicles from Ed in the past and would do so with either salesman again.


Great bunch of people to deal with. I am very impressed...

5
JBain782 on 08/16/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great bunch of people to deal with. I am very impressed with their knowledge of the vehicles they sale and the curtiscy they show their customers. Thank You!


Tyler did an excellent job getting us in/out the day we...

5
slloyd314 on 08/13/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tyler did an excellent job getting us in/out the day we did the paperwork on our new Cadillac SRX. He is very efficient and has a great personality.He even helped me pair my phone w/my car's bluetooth and programmed my garage door opener to my car controller.He is outstanding!


My wife and I recently purchased a used 2008 at this...

2.8
frustratedbuyer12 on 08/06/2012

Customer Service: 2.0 Quality Of Work: 1.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 2.0

My wife and I recently purchased a used 2008 at this dealership. Since buying the car we've had to replace the wheel bearings, the transmission speed sensor, and the over shaft speed sensor. They told us that they did a 170-point inspection of the vechicle; however, when we had the computer ran at the Two Rivers Ford Service Dept. they told us that even though there were no lights on on the dash two trouble codes popped up for the Transmission Sensor and the Over Shaft Sensor. I guess they did a 168-point inspection. Did I mention that we bought this car 6 days ago? The salesmen was extremely pleasant to work with and the entire process went by wonderfully. However, once the car was paid for the salesman scratched off part of our tint trying to get a sticker off, he did not clean the residue off the front windshield, and there was still stickers and marker paint on the glass. Also, when we went to pick up the vechicle there was a puncture in the side wall of our front left tire (which we will also have to replace). Overall the experience during the buying process was wonderful but after they secured the financing we were on our own. I would recommend that anyone planning to purchase a car from this dealership to do a thorough inspection of the vechicle before bringing it home because once the car leaves the lot in your hands you are liable for any physical/mechanical damage.


I have never felt as comfortable making a big purchase as...

5
pichlecm on 07/31/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have never felt as comfortable making a big purchase as I did with Tyler and Carol on Saturday at the Chevy dealership!!! Knowledge, no-pressure sale, listening to needs all awesome! I would refer everyone I know to this dealership! They ROCK!


I'm a young lady and this was my first time buying a new...

5
CNParker on 07/25/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I'm a young lady and this was my first time buying a new car. This may be the only dealership I ever try to purchase from again. They were very awesome. Unlike other dealerships I visited that day, they listened to what I wanted and did not waste my time in provided prices and getting me approved for financing. There was no back-and-forth for hours with this place, they told me everything straight, honest, and upfront. Tyler Weaver is the nicest, most friendly car salesman I have ever met! He let me test drive the car with no hassle; I was even offered to take a car home for the night. He explained all of my options to me- different packages on the car, and the difference in buying vs lease. Tyler made sure I got everything I wanted, even the color was my favorite choice. When I got inside my new car, he preset the radio stations for me and talked to onstar when the onstar rep was being demanding. He was protective- told me not to push buttons going down the road the first night. He was very caring and wanted to make sure I understood everything- he told me if I had any questions, I could call him on his cell phone at anytime day or night. The service I got was outstanding. Everyone in the office made me feel welcome. I highly recommend Chevrolet Buick GMC Cadillac of Murfreesboro and Tyler Weaver.


I serched for a vehicle for approximately 6 months with...

5
jjg012 on 07/18/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I serched for a vehicle for approximately 6 months with many dealers not able to service my needs for a new vehicle. I am from Louisiana and could not find the truck of the color and price that I was looking for, not even close. I searched on line and found the vehicle at Murfreesboro. Mr. Andy Kinsman contacted me in seconds from the time I requested infor from the Chevrolet Website. Very fast timing. Mr Kinsman was a very honest, straight forward, and kind salesman. In my mind he did an excellent job. If possible he should be nominated for a reward for his outstanding service. I was treated better at Murfreesboro better than any other dealer that I dealt with in the past. Thank you.


Sam was a genuine young man who did not engage in a...

5
nanfgn on 07/18/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Sam was a genuine young man who did not engage in a pressure type sales strategy. He was courteous and personable while he answered all of our questions. All of the persons that we encountered at the dealership were pleasant to interact with.


My experience with the GMC dealership and sales rep Bobby...

5
Vickie Vaughn on 07/15/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience with the GMC dealership and sales rep Bobby Bates. Bobby sold me my car 3 yrs ago. Kept his business card. Called him on Fri afternoon and bought my Terrain 2 hrs later, excellent experience.


Pat went over all the paper work and ask if had any...

5
Vincent111 on 07/15/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Pat went over all the paper work and ask if had any questions a I riplied that I understood all of it. He showed me how to enter my phone and the numbers that were on my phone. He also showed me on star and the satellite radio. I had about a couple questions about two tires, if they were underfilled. Pat check them out and said they were OK.


After visiting two other dealerships while searching for...

5
j branning on 07/12/2012

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After visiting two other dealerships while searching for a car, we received less than stellar treatment. We came into the Cheverolet dealership expecting the same treatment as we had encountered at the other two. We were pleasantly surprised. Eddie was awesome to deal with. His dedication to customer service was extraordinary! We felt as if we were more than just customers, we were actually being listened to and our opinions really mattered. After explaining to Eddie what we were looking for, he came through as he promised. I moved to the area from Florida about three years ago, and prior to moving I had a favorite carlot that I went to everytime I needed a vehicle. I bought 6-7 cars from that lot over the years for myself, my wife and our children. Your dealership has now taken the place of that one, and I look forward to dealing with you again in the future! Thank you SO MUCH for your great service!


What a pleasant experience I had at Chevrolet Buick GMC...

5
bobbi1005 on 07/07/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

What a pleasant experience I had at Chevrolet Buick GMC Cadillac of Murfreesboro on buying my new 2012 Chevy Silverado from Bobby Bates. He is a great asset to this dealership and they should be glad to have him on their team. He was very friendly and courtesy that I would recommend him to everyone I know. He was referred to me by one of my friends and he exceeded all my expectations and more. Great job! Thank you Bobby! Proud owner of a Chevy, Bobbi


After looking for almost a year, my dad looked at a truck...

5
MSedde on 07/02/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After looking for almost a year, my dad looked at a truck with this dealership and ran into Bobby Bates. I went over to look at the truck and decided it wasn't going to work for me. Bobby didn't pressure me in anyway and asked it he could help me find something else. We looked at several vehicles. Mr. Bates was very helpful in finding a car that I liked, had some great features and in which I could get the best savings on. I got a price and told him I need to think about it. I took my wife down to look at it and drove a few other cars before making my decision. They quickly got me approved and I was sent to Shawn Ashcroft. Shawn was a big help as well. He spent some time helping me get the best interest rate, payment and warranty on my car that would fit my needs. He even spent time going over my credit score with me and gave us some valuable information.Today I am driving my 2012 Chevy Malibu. I love it.Thanks, Michael E.


My visit to this dealership was great everyone was very...

5
jim rains on 06/25/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My visit to this dealership was great everyone was very knowledgeable and nice. we were in and out in no time. i would recommend this dealership to friends.


Overal my wife and I are pleased with our purchase. There...

4
Gonza on 06/19/2012

Customer Service: 4.0 Quality Of Work: 3.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Overal my wife and I are pleased with our purchase. There were two items that bother us.The first is we were told that the car would get a 172 point inspection including an oil change. If the work was done they left the oil change two quarts low. This put some fear in us causing us to think we made a bad deal. I soon realized that the car requires two and a half quarts more than an average car. The second item is something the salesman told me. He said they would fill the car up before we picked it up. When we got it it was not full.


This was the best experience I have ever had with a...

5
jjmbrid on 06/14/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was the best experience I have ever had with a dealership. Everyone was friendly and cared about me and my needs. They had the vehicle i was looking for with the options to go along with it. Once I got to the lot I was greeted in a professional manner and wasn't bombarded by several salesman. I was very pleased with this dealership.


Staff was very helpful and went the distance to make sure...

5
eeyorebaby on 06/10/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Staff was very helpful and went the distance to make sure that we were satisfied. They were willing to work with us on price and financing. They were very professional.


This dealership,and sales rep;Phil Tilley were...

5
dexter68 on 06/06/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This dealership,and sales rep;Phil Tilley were outstanding.Service was great,and salesrep was very friendly,curtious,and was very informative with any and all questions we had.One of the best things about Mr.Tilley the sales rep was that he took the time,and patience to go over every inch of our 2012 Chevy Impala LTZ to make sure we truly understood the workings of this great car.We recomend this dealership to anyone looking to purchase a new,or used car,in a friendlly,informative,to the point dealership.The best company,and salesreps out there.


Really different process!! When it is time to buy a car...

4.2
mamassey on 05/25/2012

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 5.0

Really different process!! When it is time to buy a car you start treading the entire process of going back and forth with pricing. We really did not feel that way at this dealership. We had bought from this location from the previous owners and we vowed to NEVER go back. Much much better this time. I have been telling everyone to visit this dealer and one has already bought (in just a few days of buying our SUV). We ended up with two sales agents who both equally deserve the incentive plan whatever this dealership uses.


I HAVE BEEN SHOPPING AROUND AND LOOKING FOR THE BEST DEAL...

5
TLOUDERMILK on 05/24/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I HAVE BEEN SHOPPING AROUND AND LOOKING FOR THE BEST DEAL ON A NEW CHEVY CAMARO. I WANTED ONE EVER SINCE THEY CAME OUT IN 2010. I TALKED WITH LOCAL DEALERS AND BOBBY WENT THE EXTRA MILE SEARCHING FOR WHAT I WAS LOOKING FOR AND LOOKING OUT FOR ME KNOWING THE SPACIFICS IN THE THINGS I WANTED ON THE CAMARO. THIS IS MY FIRST NEW VEHICLE PURCHASE. BOBBY DID AN OUTSTANDING JOB EARNING MY BUSINESS.THANKS BOBBY FOR EARNING MY BUSINESSI LOVE MY NEW CAMARO A DREAM THAT FINALLY CAME TRUE AFTER ALL THEESE YEARS!!!!!!!!!!!!TRESA LOUDERMILK


They work with you to get the vehicle you want. They...

5
gullett on 05/21/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

They work with you to get the vehicle you want. They are friendly and professional but not "pushy" car salesman. They appreciate your business no matter how big or small.


I have been thinking about purchasing a new or slightly...

5
thiggins on 05/14/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have been thinking about purchasing a new or slightly used vehicle for a couple of months now. I really had no idea what I wanted. I went from sports car to luxury, but finally decided on a cadillac CTS. I drove numerous cars on the lot and Phil was as patient and kind as he could be. I never felt over pressured even though I walked away several times to think about my decision. I got the call I had been waiting for on Friday night. It was exactly what I had been looking for and he found it. I bought my Cadillac CTS on Saturday and love it. Thank you to Phil and Ty for your paitence and help in making my decision.


We received excellant service from this dealership, as we...

5
bgarren47 on 05/11/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We received excellant service from this dealership, as we had visited many before we made our purchase. We are very pleased with our excellant deal.


The reason I rated this with excellence is because I had...

5
murphy6915 on 05/09/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The reason I rated this with excellence is because I had a great experience with this sales person, Tyler Weaver. He is very outgoing, very compassionate with his work and does all he can to make you happy! I deal in customer satisfaction everyday myself and I know a Happy customer is always a customer!! My hat goes off to this dealership having such a good crew!!! Thank you so much for finding and getting us the car we wanted!!!!!


We recently purchased a 2012 Cadillac SRX from Chevrolet...

5
kendall1819 on 05/02/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We recently purchased a 2012 Cadillac SRX from Chevrolet Buick GMC Cadillac of Murfreesboro. Each Member of the staff we worked with did a great job. Our salesperson was Barbara Stevenson. She made everything about the sale so easy. She was extremely knowledgable about each phase of the sale. Barbara is not a high-pressure salesperson. She let us decide which automobile was right for us and then guided us through the process with patience and professionalism. When we are ready for another automobile, we hope Barbara is still at this dealership.


Had my 07 Silverardo towed to the dealership because it...

5
lrussell82 on 04/29/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Had my 07 Silverardo towed to the dealership because it wouldnt start , I had called Mark earlier at 710 am he told me to get my truck to them as soon a possiable so they could get a look at it .We got the truck there at830 he got it right in and told me he would call me when they found out what was wrong . Mark called me at1130 and said that thought it was the ignition switch , they didnt have one in stock but would have one first thing monday morning and gave me a total price on the repair for my approval. Mark called me back at 130 and told me they had done further inspection and found that it was the BCM ( body control module )and got the part replaced under Warranty and my truck was ready to go . i have used this dealership on many occasions for oil changes and other simple services , also have used them in my job sell big truck parts for Rush truck centers in Smyrna .I have always recommend this dealership to anybody who is looking for a car or services. Great Job By everybody involved . Thank you


So far, We have not had a problem with any of the...

5
cantwelltn on 04/29/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

So far, We have not had a problem with any of the criteria mentioned above, We have owned GM products since 1981. I hope no problem will surface.


This was by far the most pleasant car buying experience...

5
summer2012 on 04/29/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was by far the most pleasant car buying experience ever! Tyler was very helpful and answered every question I had. Signing the bottom line was easy b/c the financial person helped me with all of my questions and was very thorough with explaining EVERY document I was signing!


Overall experience was excellent. No pressure sales,...

4.8
markandfaith on 04/24/2012

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Overall experience was excellent. No pressure sales, upfront pricing, and personable service! Highly recommend this dealership! Highly recommend requesting Tyler Weaver as your salesman. He showed us several different options within our price range.


These guys were great. They made every effort to make my...

5
drd2135 on 04/22/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

These guys were great. They made every effort to make my dream car a reality. They went above and beyond to put the little touches on the car to make it perfect.


Tom was well-informed, knew the inventory and listened to...

5
doctorspin2000 on 04/18/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tom was well-informed, knew the inventory and listened to what we wanted/needed instead of pushing something on us. He was patient and did a great job of following up on questions. Everyone at Cheverolet Buick GMC Cadillac of Murfreesboro was very professional and did their best to make this a pleasant experience....and, we love the truck!


Tyler and everyone at the dealership made the car buying...

5
bchace on 03/29/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tyler and everyone at the dealership made the car buying experience as easy as possible. They did not have the exact vehicle I was looking for but set out to find me one. It is exactly what I wanted and I am very pleased. I give the whole experience an A+.


this is the first time i have dealt with this dealer...

4.8
mrbill37034 on 03/21/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

this is the first time i have dealt with this dealer ship.i will use it the next timei need a car.they put the perma shell on today and the car looks great.


Ed was very friendly and helpful and continues to provide...

4.6
Lisaclaire on 03/18/2012

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Ed was very friendly and helpful and continues to provide great after-sales service. All staff at the dealership were friendly and courteous. I would definitely recommend to others.


The sales associate and karol help get my new car. It was...

5
mihm57 on 03/17/2012

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The sales associate and karol help get my new car. It was hard for them because i was upside down in my trade. I love my new car. Thanks


We had a wonderful experience at your dealership. We...

4.8
SHARON LESTER on 03/08/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We had a wonderful experience at your dealership. We purchased our new Equinox 03/02/2012. Everyone at the dealership was very polite, knowledgeable and helpful. The car that we purchased was not on the lot however, one was tracked down for us and delivered promptly. It was exactly what we had specified. The functions on the car were carefully explained to us when we picked it up. We are still very happy with the car and the service that we received. In the future when we decide to purchase a vehicle, Chevrolet,Buick,GMC,Cadillac, of Murfreesboro, Tn. will certainly be our choice of dealer.Thank you,Emory & Sharon Lester5175 Old Harding Rd. Franklin, Tn. 37064


I had been walking for several weeks, then borrowed and I...

5
brendanowalk on 03/04/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had been walking for several weeks, then borrowed and I even rented a car. I was putting off the fact that I was going to have to buy a new vehicle. I needed to keep my payments within my means. I drove everywhere looking for a vehicle. All the dealers said to keep within my price range I would need to get a used vehicle. A friend recommended Phil Tilley at Chevrolet Buick GMC Cadillac of Murfreesboro. I walked in to the dealership and asked for Phil. I told him that I really wanted a new GMC or Chevy Pickup Truck but didn't know if I could afford it. I told him what I wanted to spend and where my payments needed to be. Phil jumped right in and took me out on the lot....Of NEW trucks. Within 30 minutes I had picked out my truck and been on a test drive. Phil got me into a full size shortbed GMC pickup that is awesome! Phil went out of his way to get me exactly what I wanted for less than any of the used cars that had been "pushed" at me. I have never met such a great car salesman. Phil was helpful, professional, kind, was never pushy or tried to talk me into something that I didn't want. He walked me through the whole process from finding me what I wanted, crossing the hurdles of financing and walking out the door driving this awesome new truck. This man takes pleasure in making his customers happy. I never dreamed I'd be driving a new pickup. But Phil and Chev. Buick GMC Cadillac of Murfreesboro made it happen!


The best experience we've ever had in dealing with a car...

5
antusing on 02/27/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The best experience we've ever had in dealing with a car dealership! We've been shopping for a used Yukon XL for well over a month now and were fortunate enough to come across a listing at the GMC dealership of Murfreesboro. Dick Pritt was the incredible sales associate that assisted us in our purchase. His extremely knowledgeable, yet hassle-free approach made the whole process a pleasant experience. We would recommend Dick and the rest of the sales team to anyone and feel confident they would be in good hands.


My experience with this dealership has always been very...

4.8
Dean Smith on 02/19/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

My experience with this dealership has always been very pleasant. Any salesperson I have ever dealt with has shown professionalism in every way, always trying to make the deal work for me. Joe Williams was the salesperson who dealt with me on purchasing the 2007 Yukon. I couldn't have asked for a smoother transaction. I will definitely recommend him to others as well as this dealership. Their service department is tremendously efficient.


John Flanigan III was a great sales person and went...

4.8
dannycraddock on 02/18/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

John Flanigan III was a great sales person and went beyond the call of duty by calling us and checking to make sure everything was ok. I will go back to John Flanigan III for my next purchase.


I have bought many new vehicles in my life and I can...

5
Gene D on 02/16/2012

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have bought many new vehicles in my life and I can truly say this was the most enjoyable experience I have had. Ron Anderson made you feel like you had known him all your life. The whole staff went out of their way to make things easy. I told Ron what I was interested in and he made sure I got what I wanted. Very happy with how we were treated.


We want to thank you and your team for helping us get the...

5
debdav43 on 02/15/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We want to thank you and your team for helping us get the car and the best financing available. Bobbie Bates went out his way to find us the car we were looking for. We have not purchased a new car in over 10 years so we were little worried about getting the right car and the monthly paymemts we could live with on a retirement income. Everyone we came in contact with at Chevrolet Buick GMC Cadillac of Murfreesboro was so helpful and knowledgeable about our purchase.We will not only certainly buy here again, but, will let everyone we know where to go to buy a car without stress. Thank You again Bobbie!


We talked to Gary about getting us a 2011 GMC Yukon...

4.8
jomyrick1 on 02/15/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We talked to Gary about getting us a 2011 GMC Yukon because the one on the lot that he had to show us was not equipped with all the features that we wanted. He said that he would check up to a 500 mile radius to see if he could find one with the features that we wanted. He checked for us and did find what we wanted. So he sent someone to pick the car up for us. We returned to the dealership and Gary introduced us to our salesman, Dick Pritt, and he showed us the car and how everything worked. He was very patient with us and wanted to make sure that we understood everything. We have had the car about 3 weeks now and have called Dick several times,and he has helped us with whatever question we have had. It had been over 11 years since we had bought a Yukon, and we feel that our overall experience with your dealership was a very good one. We want to thank each one who helped us in our purchase. We are very happy driving our new Yukon and are learning more about it everyday. Thanks again!


Tyler is very professional and was beyond excellence in...

5
rbratcher on 02/10/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Tyler is very professional and was beyond excellence in his work to find my car. He continued to help with questions and delivery of the vehicle. Kwame has been most helpful in getting a few things worked out with the tires. Thanks, you are the best!


i bought a 2011 malibu lt from joe williams and he was...

4.8
wendy wells on 02/09/2012

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

i bought a 2011 malibu lt from joe williams and he was alot of help and easy to work with i have had my car a week and so far have had no problems with it so time will tell but the process was an easy one and would go back to purchase another car


Buying a car is always stressful, but Bobby Bates made it...

5
mreamer on 02/09/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Buying a car is always stressful, but Bobby Bates made it a great experience. I believe he wasn't there to sell me a car, but really fit what I needed. I paid attention and really went the extra mile to get exactly what we needed. I would work with Bobby again in a heartbeat and will recommend him to everyone I know.


Many thanks Ed Burris for going the extra to get our...

5
duane.werman on 01/30/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Many thanks Ed Burris for going the extra to get our extensions for the seat belts. Much appreciated. You are one of a kind. Duane and Shirley


I am very pleased with the way I was treated throughout...

5
Nmeguiar on 01/29/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am very pleased with the way I was treated throughout the entire process of buying my new car. Michael was very informative and knowledgable about all of the GM cars. It was very pleasant, dealing with a professional. I would highly recommend this dealership to others.


We had a wonderful experience dealing with this...

5
Kelley1109 on 01/11/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had a wonderful experience dealing with this dealership. Ron and his finance team did a great job with getting us the best deal possible and would definitely recommend this dealership to our family and friends.Thank you!


Wally and the staff at Chevrolet Buick GMC Cadillac of...

4.8
dgreed on 01/11/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Wally and the staff at Chevrolet Buick GMC Cadillac of Murfreesboro made this one of the most enjoyable experiences I have every had when purchasing a new vehicle. Wally took the time to show me numerous trucks, both GMC and Cheverolet, and explained each vehicle, their differences and their similarities. Further more, Wally and the staff worked diligently to find a price that worked within my budget. For these reasons I rate highly, this dealership, it's staff, and the entire buying experience.


Great dealership. Salesman know their product, work to...

5
norman.ridenhour on 01/09/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great dealership. Salesman know their product, work to fit needs, and managers very helpful in financing. I have delt with them for 20 years and bought over 12 vehicles from them


Wally was great to work with. He treated us very...

4.8
wlshawver on 01/06/2012

Customer Service: 4.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Wally was great to work with. He treated us very professionally. I would by another car from Wally! Our experience was pretty awesome especially with the loan portion of the process.


justan was very well curtis. our deal went very well. i...

5
walter watt on 01/02/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

justan was very well curtis. our deal went very well. i feel that i got as good of or better if i had gone any where else.


Very good experience buying a new truck at Chevrolet of...

5
mmpoarch on 12/31/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very good experience buying a new truck at Chevrolet of Murfreesboro. My salesman, Doug Duross, went out of his way to make me happy. Didn't feel like I was being taken advantage of nor a victim of an underhanded car deal. Thanks for making my experience a positive one.


Our overall experiane was very good and pleasurable. Our...

5
Rstrey on 12/30/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our overall experiane was very good and pleasurable. Our sales person was very accomadating as we test drove several models to find the right one. We had a very good experience.


Having several marginal experiences with dealers while...

4.8
jbalamut on 12/30/2011

Customer Service: 4.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Having several marginal experiences with dealers while looking for a used Dodge Dakota I happened on CBGC of Murfreesboro, and they made purchasing the car a very nice experience. I had to drive 250 miles each way to pick it up and it was worth the time and expense, as these guys were great do work with. The vehicle was all I expected; dealing with Bill Davis, Dick Pritt and Tony Griffis has restored my faith in auto dealers. Bill gave me a great price over the phone knowing how far I had to come, and when I got there Dick and Tony were great to work with. All the numbers were exactly as we agreed on, and I'm very happy with the purchase. Even though they're 250 miles away, I'll probably give them a call when ready for the next vehicle.


$28,401

Mileage: 18150

Color: RED

Transmission: Automatic

Body Style: SUV

City: Murfreesboro, TN

Engine Type: 4 Cyl

$22,907

Mileage: 127241

Color: RED

Transmission: Automatic

Body Style: Pickup

City: Murfreesboro, TN

Engine Type: 8 Cyl

$26,321

Mileage: 61359

Color: WHITE

Transmission: Automatic

Body Style: Pickup

City: Murfreesboro, TN

Engine Type: 6 Cyl

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