Chastang Ford

Mustang

Everything was great Eunice Henderson did a fantasic job and kept us up date all through the process.

Great Folks

Great as always. Joe and company always treat me with care and consideration. Bought a used car that was a great buy.

Great Service

Purchased a truck from Justin at this dealership. He was very helpful and responsive when I had questions. The whole team at Chastang Ford was great. Would definitely recommend them to other people looking to purchase a vehicle.

My car family is at Chastang Ford!

Had my 2014 Escape serviced at Chastang Ford. I bought the car there because they always treat me like a member of the family, and I go back for service for the same reason. I have never been disappointed when I go to Chastang Ford. The car is great and so is Chastang Ford!

Great service

Service was great waiting area was clean / everyone was friendly

Michael

Awesome group of guys and ladies working for you!!!!!!

F150 Buying Experience

There was no pressure and they wanted to make certain I was happy with my purchase of the F150. You could not have asked for nicer folks. I wish I had come to this dealership first. I would recommend this them to anyone who is in the market for a Ford SUV or truck.

Great service

Saw the Ford F-250 on the Internet while working overseas. Flew into Houston on a Friday and purchased the vehicle the next day. Staff very professional, courteous, and knowledgable. Will recommend Chastang Ford to family and friends in the market for a new vehicle.

Excellent Experience

I recently purchased a 2015 f150. The staff was great and Cody my salesman was extremely helpful. I highly recommend this dealer and I will definantly be purchasing future vehicles here.RYAN B.

Great service

My truck was leaking coolant and found out it was the water pump. Eunice took care of me and had my truck on the road as quick as possible.

Excellent service

Took vehicle in for servicing. Service was complete in a timely manner.

Great service all around.

My husband was involved in an accident on a Monday, and our vehicle was determined to be a total loss on Thursday. We called Chastang's Ford and told them what we were looking for. Cody got right on it and the following Monday, we picked up our new Ford F-150. Randy had all the paperwork ready to go. We were in and out in no time. Not only do we purchase all of our vehicles from Chastang's, but we send our friends and family there, too!

Service

We purchased our Ford 350 from Chastang Ford and have enjoyed the entire experience. We were treated kindly and felt they really wanted our business now and later on. When we brought the truck in for a manufacturer update the staff was courteous and took great care of our vehicle. That made an impact.

Great service! Always is.

As usual it was an excellent experience. Highly recommend.

EXCELLENT HONEST SERVICE

I HAD AN AWFUL EXPERIENCE AT ANOTHER DEALERSHIP WHERE MY HUSBAND AND I WAS BEING PRESSURED TO TO GIVE A LARGE DOWN PAYMENT AND ALSO PAY SOME CASH (UNDER THE TABLE) TO HELP ME TRADE IN MY TRUCK AND PURCHASE A NEW ONE. THEY MADE US THINK THAT MY CREDIT WAS JUST AWFUL AND THAT THEY WHERE DOING ME A BIG FAVOR. I KNEW THIS WASN'T RIGHT AND I WAS DISGUSTED AND IT MADE ME FEEL LIKE ALL SALESMEN WHERE CROOKS AND FAKE JUST TRYING TO MAKE A SALE AND EXTRA MONEY AT ALL COST. THEY DIDN'T CARE ABOUT ME OR MY NEEDS THEY JUST SAW $$$$$$. AFTER BEING AT THIS LARGE DEALERSHIP FOR OVER 6 HOURS BECAUSE THEY WHERE TRYING TO CONVINCE US TO MAKE A DEAL WE ENDED UP GOING HOME LATE WITH NOTHING BUT A BIG HEADACHE. THIS LARGE DEALERSHIP EVEN MADE MY HUSBAND AND I HAVE AN ARGUMENT OVER THIS FRAUD OF A DEAL. THE NEXT DAY MY SISTER MENTION CHASTANG FORD AND HOW GOOD ALL OF THERE REVIEWS WHERE SHE TOLD ME THAT EVEN THOU SHE DIDN'T PURCHASE THREW THEM SHE TAKES HER CARS TO GET SERVICE THERE AND THAT THE REASON SHE TAKES HER CARS THERE WAS BECAUSE THEY HAD EXCELLENT REVIEWS BOTH IN SERVICE AND SALE. SHE ASK ME TO GIVE THEM A TRY AND I DID. CHASTANG FORD TREATED ME WITH RESPECT AND DID NOT PRESSURE ME INTO ANYTHING. THEY MADE ME FEEL RIGHT AT HOME AND COMFORTABLE. EVERYTHING THING WAS AN EASY PROCESS NO COMPLICATIONS NO HASSLE NO PRESSURING. I MADE MY PURCHASE QUICK. I ENDED UP PURCHASING A FORD PLATINUM. AFTER GOING THREW THAT AWFUL EXPERIENCE IT WAS COMPENSATED WHEN I WAS ABLE TO SIGN FOR MY NEW TRUCK WITH NO HASSLE NO PRESSURE FROM MY SALESMAN OR FROM THE FINANCE DEPARTMENT THERE TEAM IS GREAT FROM START TO FINISH! IF YOU WAN'T A TRUE AND HONEST SALE I RECOMMEND THAT YOU GIVE THEM A TRY YOU WILL NOT REGRET IT. I WILL DEFINITELY RETURN.

Wouldn't go anywhere else!

I purchased a 2016 Ford F-350 sight unseen. That's how much trust I have in this dealership. Wonderful service. Great staff!

These Guys are amazing!

I have bought a lot of cars in 40 years but this was by far the best experience I have ever had. Found the vehicle through autotrader knew exactly what I was looking for when I went in. Cody was our salesman we had cash and would have been in and out in minutes but had to much fun talking with the staff. What a great bunch of people. Made our experience quick and easy. I will be back and highly recommend them to anyone who want to deal with a really honest bunch of folks.

Rey Hernandez

Rey Hernandez went above and beyond in taking care of me this week. There was a significant backlog of work going on, but Rey kept in communication and handled me like a professional. This is exactly why I am a repeat customer at Chastang Ford - please give Rey Kudos, you have an excellent client focused Service Manager!

Great people to deal with.

I was in the market for a F-350 and they had exactly what I was looking for. Thank you to Stephen, Jessie, and everyone else involved. I was in and out of there in under an hour and back on the road in my new truck.

Employees whom love their job and it shows!

I flew down to Chastang in Houston from the DFW area, mostly due to the professionalism and courtesy of the staff at Chastang Ford. I also saved about $1000, and got exactly what I wanted. Justin, Art, Jesse and Randy are allstars in my book. I intend on purchasing 4 more similar trucks in the next calender year, and you guys are top on my list. Thanks again for a great buying experience.

chastang ford

I was very satisfied with the service. The wait time was very short and the staff was very helpful.

Outstanding Sales Experience

Your salesperson Cody was simply the best. We shopped several Houston-area dealerships but returned to Chastang when we were ready to buy our 2016 Ford Transit 150 because of the helpful and friendly staff. I would definitely recommend your dealership to my friends and will be a repeat customer as my business grows.

Business owner

2015 F250 Lariat. The staff at Chastang was as professional as I have ever seen. I was in and out in a matter of 30 minutes with keys in hand. Great experience overall.

Great services

The staff was very helpful with my purchase of a Ford E-350 XLT passenger van.

Great Service. Friendly Employees.

I'm always satisfied with Chastang Ford! This is my family's 4th vehicle from Chastang Ford in the last 4 years -- Chastang Ford makes you feel like part of the family -- we will continue to purchase vehicles from Chastang Ford.

Great Experience

What a great truck buying experience! I would recommend Cody and Chastang Ford without any reservation. If you're looking for a dealership that treats you fairly, courteously and acts with professionalism, look no further. These folks are fantastic. They earned both my business and my respect.

President

It was a great experience No hassle transaction, As a business owner that is important to me Thank you Andy Garner

Excellent service by Stephen and Randy. 100% satisfied!!

After 5 days of dealing with other dealers in are area, we contacted Chastang Ford before they opened for business and received a call from Stephen. Within a few hours this deal was done! Drove to Houston and met Stephen and the cargo van was exactly what he said it was. Went to the finance department and met Randy who had everything in order and ready to sign. What a great experience!We will brag about this dealership and the two men who were true to their word. A class act!!!

Great Experience

Service is always completed in a timely manner & the service team is quick to address any questions you may have.

Chastang Ford: Simply the Best!

Chastang's Ford Service Department answered all my questions and resolved my minor problems. I have come to expect the best in service when I visit Chastang. That is why I will continue to buy from Chastang and recommend them to all my friends!

Best buying experience

Both Justin and Mike Norris were awesome!!! Greatest buying experience ever. They got me what I wanted and priced very competitive.

Trustworthy and very knowledgeable

We felt very comfortable all throughout the decisions process when it came to buying our new F150. Our salesmen, Cody, did a great job of giving us plenty of information on several vehicles and was very responsive and knowledgeable. We felt like we were treated like a part of the family and will definitely be back!

Operations Manager

Eunice and her team did a very excellent job for me, thanks for the great service.

Regional operations manager

Had a great experience. Did not know you guys existed. Will definitely use you guys for future purchases.

repairs

it was an oil change, & the staff was very helpful

Not applicable

Great Service! Great Customer Service! Within one day, the vehicle was repaired at a fair price.

Great service

Service dept representative is very good at her job.

Great Job

It was a good experience. My son left his magnitic Dotor Who decal on the tailgate of our trail in so he called your sales rep Froncissco Cordenos about it and Francissco mailed it to us. I very happy with my new truck and will go back to Planet Ford when I new another vehicle.

My Purchase at Chastang Ford in Houston, Texas

From the time I contacted the dealership to inquire about a new F-150 the Chastang team treated me like family and made me the focus of their attention. This is my 2nd purchase from Chastang and my 11th vehicle from the Ford family. Quite frankly your service is the reason I stay with Ford. I will continue to come to Chastang in my future purchases. A Class Act The Chastang family is lucky to have a team .....and that includes the Service Department.... of that Quality!!!Colonel R.V. Dixon USMC (Retired)

Codey Daniels

Codey Daniels was an excellent sales rep. Every question and hesitation I had walking in to the dealership, he made me confident and reassured me that he would handle everything . He was on top of everything and every detail. Codey really new his stuff. There was no question I asked that he could not answer. I would recommend anyone to Codey, He did a superb job.

cavazos

F-150 lariat, your services today was excellent to say the least!Very attentive staff.

Number One Dealership!

I have purchased a few vehicles in the past... None of them were as easy as the purchase I made at Chastang Ford. I was looking for a Ford F-150 with all the bells & whistles... And it had to be Race Red. Well... Chastang Ford had it! I contacted Cody Delaney and he was awesome! He was there every step of the way, answering my questions and making me feel like we were old friends. The buying process was easy and I could not be happier with my Red Ford! I will definitely and have already... recommended the Chastang Ford Dealership to friends & family! I hope to purchase my future vehicles with Chastang. Thanks to the whole staff that made my new truck purchase so easy!

on advice from a friend

went to chastang on the advice of a friend and was not disappointed. my new f-150 platinum truck was/is beautiful.the salesmen were courteous and informative while trying to get my truck to me early.i have since recommended chastang ford to several of my friends and colleagues.overall it was an excellent experience.

US Navy

While I was on leave, just prior to my deployment, I needed to get my car serviced and prepared for storage while I was away. I was proud to find a dealership that appreciated military personnel and support us for our service. Chastang Ford provided me with prompt service and handled some recalls while I waited. I extend my thanks to Chastang Ford for their help and gratitude.

Best salesman, Brent Rice, and best transaction ever.

Brent Rice delivered with the shortest and easiest transaction and best deal ever. The truck was just as he described including being a good deal. We traded in my old truck and received a fair price. Thank you, Jesse. The finance transaction was fair, short and sweet. Thank you, Randy. We have never spent as little of time in a dealership buying a vehicle as we did at Chantang Ford and were very satisfied. Thank you, Brent.Vincent Vella

Great service

It's a friendly group of people in your service department now.

Saturday Service!

2012 F-150, I made it to the dealership to purchase a new battery and made it there 20 minutes before closing time on a Saturday. The service Rep. Val F. walked out, greeted me, had the mechanic take it back and test/ pull the old battery. It didn't pass the battery test. We walked inside where he called parts and had them bring the new battery over. Once they brought the new battery over the mechanic put it in & pulled my truck to the front. In & out in 20 minutes! Another great experience at Chastang Ford! R. Reitz

perfect

service was great financing easy. i could not have asked for an easier transaction

Great Service

Staff is friendly. Did not delay upon arrival; promptly serviced my vehicle.

Mister

2012 Escape. Had the required oil and oil filter change done. Also the engine was running slightly rough. The car is now running just like it did when it was brand new.Thanks.

Most professional

I sent invitations to quote on a Transit van to ten dealerships.Dealing with your salesman Cody Delaney was a most professional experience.There were many problems with Ford Motor Co in getting the order placed and Cody did an excellent job of keeping me apprised of the details.I was disappointed with Ford's performance but extremely pleased with Chastang Ford.

Transit van purchase

I selected this dealer by going out for quotes on a new Transit van to ten different dealers across two states.Chastang Ford offered me a fair price and more importantly offered a most professional buying experience on the ordering of a custom vehicle. There were numerous problems with Ford Motor Co. throughout the ordering process and the Chastang salesman stayed on top of things and kept me apprised the entire time. I can not imagine how my buying experience could have been improved.NOTE: I cannot rate the customer service nor the quality of work (below) because I have not had that experience as yet. However, I fully expect a good experience based on observations.

Outstanding Service and Dedication to Customers!

I can't even begin to describe how pleased I was with Chastang Ford when purchasing my new Ford F350. Everything about the buying process with Chastang Ford was first rate. I would specifically like to commend Ed Miller for all of the outstanding service and rapid communication he provided during my purchase. I will definitely be recommending Chastang Ford to my friends and anyone else who asks me where I bought my new pickup.

2014 f150

2014 f150 service was great staff was very helpful

Bay City Traffic

Brian Hinkle and Randy Wooldridge, they took great care to ensure my purchase of an F550 went as smooth as possible, Great team to work with, They made the experience very enjoyable and I highly recommend them, thank you very much for a job well done.

New 2014 F150 purchase

It started with an internet search then proceeded to email correspondence with Nadia Connor. I had a number of questions that she answered in a courteous and timely manner. The latter of which is very important to me. She inquired if I was ready to come in and take a test drive and I told her no, that I had more questions and needed a little more time to look around. She didn't press the issue any more but still was there to talk options, price ranges etc., and this was on remaining stock 2014 F150's. I knew the selection was getting smaller day by day but still no high pressure from her. The way she handled that was probably one of the main reasons I purchased here. I got what I thought was a fair deal on my trade and sale price of my new F150. Cody Delaney came in to help with the process and came in on a Saturday to give me the new vehicle orientation and set up my phone with the vehicle as well. He knows his product. The whole staff on the sales floor went out of their way to help me out through the entire purchase process. I'm a satisfied customer, simple as that.

Scott Schroeder

Always a great experience at Chastange! Joe and Patrick are a lot of fun to work with. Val in service is very professional and gets all of our trucks fixed quickly and gets us back on the road.

Tremendous experience

The entire staff did a tremendous job of making this a great experience. This was without a doubt the best car buying experience from start to finish I have ever had. The knowledge and experience of everyone involved was very evident and quickly built a trust factor for me in making such a purchase. Every question or concern I had was taken care of very quickly and in a very professional manner. Chastang Ford has a customer for life.

Best Car Purchase experience

I first came to Chastang on an unhappy note, but I'm glad the event bought me to the dealership. My previous vehicle had a recall and the closest dealership was Chastang but the service I experienced has been nothing less than extremely satisfying. I honestly have the best car buying experience. There was no intimidating sales person harassing me as I walked out of my car. Raul and Cody were both amazing and helped me in purchasing my new Ford Escape. I hope to continue to do business with Chastang for my next vehicle.

Good Service

Upon arrival, Service Staff was prepared for my vehicle.

NOTHING BUT GOOD THINGS TO SAY

I WAS GIVEN A FAIR DEAL AND TREATED LIKE A TRUE FRIEND OR FAMILY MEMBER. CODY DELANEY AND THE ENTIRE STAFF ARE FIRST CLASS. BEST AUTO BUYING EXPERIENCE I HAVE EVER HAD!

New Truck Purchase

Ford F 150 Truck purchased thru Culligan Fleet Program and Ed Miller. Awsome truck, great price, excellent service. Only problem we had was length of time to recieve truck . We ordered 09/14 and received 03/15. Is this normal time frame so we know what to expect to if want truck by end of this year? Thank You!

Another great car buying experience

I have bought a few vehicles from Chastang Ford. Always a pleasure to do business with.

Great service

Went in to get free oil change since we purchased vehicle from there & got tires rotated. The lovely lady at part department was very pleasant & very helpful!

New Car Purchase

Great service by Mike and Cody...appreciate their time and patience in explaining everything!

Always great service

I love bring my Ford Fusion because you are quick and very customer service friendly

Senior Service Manager

Chastang Ford Services my business fleet, so I have no issues taking my personal vehicle for service as I know I will be treated with fantastic cusotmer service and in this case, they have!! Good job Team Chastang!

purchase of truck for City of Valley Mills

I dealt with Ed Miller, and made my City's purchase through the H-GAC contract. While it took a little longer to receive the vehicle than I expected (no fault of Ed or Chastang Ford--it was a single-wheeled 1-ton that had to be manufactured and had to have a utility bed installed), Ed kept me apprised every step of the way. It was especially convenient for the City to have Ed make arrangements to have the bed installed.

president

My company purchased a f-750 and the dealership always delivers as promised.The finance department was helpful along with my salesman Ed Miller, we will return forfuture vehicle needs.

Facilities Manager

F350 , VAl was very helpful in handling the issue's that I had!Was completed, and communicated in a timely manner.have noyhing to say but job well done!Thanks to your staff!

Oil Change and Tire Rotation

When in for an oil change/tire rotation and everything went very smoothly. Waiting area was large and comfortable and even coffee was provided. Between the wife and I we have three fords and I will always take my vehicles here for maintenance and service.

Excellent experience

F150 Regency package fx4.Very friendly and straightforward staff. A pleasure to work with.

Happy Customer

Great experience, outstanding service. The waiting time was very short. The employees were polite, professional and friendly. They have earned my business for life. Satisfied customer......

Great service department and mechanics

Val was my Service Advisor. I took my Chastang-purchased 2012 F150 Platinum in for a routine oil change and service right after I picked it up from a local body shop my insurance company recommended. It seems we had parked the car a few blocks from a Mexican restaurant and while we were dining our parked car and the one parked behind it was heavily damaged by another vehicle being driven by a criminal fleeing the scene of his robbery. I told Val at Chastang Ford about his and he had the service department road test my truck and discovered several more problems which I was unaware of. Val recommended taking it right back to the other shop since they had missed these items. I did and I gave them another chance. Picked up the truck for the second time and took it straight to Val to have him check it out again. He found more things wrong so THIS time I told him to get with my insurance company and get it fixed at Chastang. He did. It is working great. I learned my lesson. Take it to Chastang the first time. They listen. They get it done.

Quick and Friendly Service

I was there for my routine oil change. As always, the attendant greeted me quickly and had excellent customer service. The best part is that my vehicle was serviced in under an hour. Completely satisfied!

Great customer service

Experience was great thank you for everything you guys did for me

F150 and F750 truck purchase

Worked with Ed Miller who made the whole process, from start to finish, a pleasant and smooth one. I look forward to purchasing additional trucks from them in the near future.

Fleet Purchase (Ed Miller)

The associate that I worked with Ed Miller was always professional and certainly worked hard to meet any and all requests that we had through out the course of the buying process. I plan to buy more fleet vehicles from Chastang in the future.

Joe Ballard

Good service I like it tells everyone of my friends

Outstanding service and nicest people!

I leased the new 2015 Expedition. My experience was stellar. The customer service, as always, was friendly, knowledgeable, and efficient. The staff respected my time and explained everything thoroughly. I will very highly recommend Chastang Ford to family and friends. Thank you, Chastang Ford!

250 xl

250 super duty xl, easy purchase, friendly staff, no hassles,

Fleet Manager

The truck was towed in on 12/31/14 and I had originally spoken with Val about it on that day. I received a call on the 8th of January from Eunice concerning another truck we have there and I asked her about this vehicle. She checked and found that the truck hadn't had an RO opened on it yet so she took over. Eunice was very diligent and got the truck in, diagnosed and repaired in a timely manner. She is a true asset to your dealership!

Owner / Opertions Manager

My partner and I were very pleased with the service and help from Jesse and Cody.

Project Manager

I had no problems, everything went very smooth. I will be back.

Great service

The service was excellent I will recommended somebody else thanks we are really happy about that. We hope do some more bussisnes.

Mr. Joey Banes

My brakes failed three times on a new F-150 Platinum. Chastang found the problem (vacum hose was disconnected) and fixed the problem within two days. Thanks!

Excellence

Ed Miller is always a big help have bought over 20 vehicles from him.

Ford Truck

I love Ford truck if anyone ask where I bought the truck they will come to see Chasing Ford. I was happy to have David Ross for my salesmen he is very good what he does.

DIRECTO

Ed Miller has always been a big help just bought my wife new Escape yesterday from your Company

Senior Project Manager /Mechanical Engineer

GREAT. everything was taken care of in a more than satisfactory manner. I will come again.

Chastang Ford experience.

Purchased 2015 Ford F-150 Platimun. Had trouble finding what I wanted. Contacted other dealerships without much response. Met with your staff on a Saturday afternoon. You had one of three colors I was considering in stock. Had to leave town on business on Monday so I made arrangements to test drive the truck on my return on Wednesday. Your staff had everything ready for a test drive. Purchased and drove out with the truck. Your staff made the process pleasant. Have already recommended your dealership.

The Best In Houston, Hands Down....

Service was Outstanding as usual. Quick Turn around, Fair Price, and Great Customer Service.Thank You, Jeremy!!!

F150 Purchase

Looking for a new 2015 F150 Platinum. Chastang had the truck I was looking for. Cody Delaney responded to my email request. Cody was not available and referred me to Jesse Alverez and then Jesse introduced me to Ed Miller. Ed was very accommodating and answered my questions, showed me the vehicle I wanted. From then on the experience at Chastang was easy and effortless. Everything they promised happened as they said it would and today I proudly drove my new truck from the lot. Even dealing with Randy in finance was a pleasant experience. Would recommend that anyone looking for a vehicle contact Chastang. They will be pleased with the experience and the attention to you as a customer.

Good job in service

Great job, as always Richard and Val got me in and out in a timely manner. Curt does a great job on my car whenever he works on it.Thanks Russ

quick professional experience

Quick and professional. Ed was very straight forward and informative.. Thanks guys!

Great Service, easy buying process.

Excellent Service, Ed Miller took care of everything. Purchased a new 2014 F 150.

Excellent buying experience

I must mention a few names that made this the "best vehicle purchase experience" in all my 57 years,,,, Art FloresJessie AlvarezMike NorrisRandy WooldridgeI have already made a couple of recommendations to others.

Amazing service team

Their is not a better service team out there. Wether it is our 150, 350's, 450's, 550's, or our 650. We will continue to bring them to Chastang as long as we know Richard, Val, and current medium/light duty mechanics are there to take care of us.

Fantastic Buying Experience

The entire experience was simple, fast, and pleasant. I told them my expectations, which they met and exceeded on all levels.

Great Service along with a fair price

Brian Hinkle and the crew over at Chastang Ford did a great job on the last two F150 Fleet Trucks we purchased. The process was very easy and I was very pleased with the price that they provided. If you are in the market for a vehicle I would highly recommend Brian Hinkle.Very Satisfied

Awesome service!!

Everyone was helpful! Thank you for servicing my Ford 2013 Explorer. You guys rock!!!

F150 purchase

i was highly impressed with Chastang Ford and Brian Hinkle. needed a 4 wheel drive truck to replace my 2 wheel drive one. looked at new trucks, but decided to wait for a good used one. Turned out they had the perfect vehicle on the lot. had a small issue with the truck bed cover after purchase, but it was resolved quickly and efficiently! and i feel i got a fair value in trade for my 2 wheel drive truck (that i'd had since new and put 125,000 miles on! ) I recommend them for anyone looking to buy a truck.

Great Folks!

Top Level Dealership, everyone was ready to help and answer questions. When it came to different trim levels and options, they were the experts! We could not be happier.They had a pristine low mile 2014 F150 pre-owned. They had to do a bit of hunting to get the factory code for keyless entry, only took minutes and follow through was great.

Great sales team

Great professional sales team, transaction was efficient, pleasant and very straightforward. I will consider Chastang and Cody for my mext vehicle.

Excellent service. Great Staff!!!

10,000 mile service on my 2014 F-150 Raptor I bought from Ed Miller. Service staff was great!

Excellent Service

The customer services aspect was the biggest key. The salesman, Brent Rice, and the finance manager were very knowledgeable and very customer driven.

Sales and Finance

Thanks to everyone who helped me - it was a pleasure to buy the car in an atmosphere of friendly and helpful people.

Buyer

Cody Delany was my sales rep and he went over and beyond to try and please us here at MIC. He was outstanding and much appreciated. Thanks CODY!!!

Great Customer Service

Great Customer Service along with a fair price vehicle.

Friendly and great service

2012 f150 Platinum. David Ross was very helpful and answered every question I had.

New Purchase

Purchased an F150 as a fleet vehicle. After much searching, we found it at Chastang Ford. Ed Miller was great!

Terry Thomas

Service was done correct and in a very timely manner. Staff very friendly and helpful as always.

oil change

everyone was helpful and my service was completed in a timely manner.

Ford E-250

Purchase Ford E-250. Windsheild leaked air and There was no Tire Jack and no Lug wrench on vehicle. Had a Flat on the way home and had to call AAA to come help me out. The windshield had to be pulled and reset and new molding had to be installed. Not Exactly what I was expecting since I was told that Chastang Ford did a 125 point check on the used vehicles before they go out on your lot. I chose Chastang because I had done business with you last year and was pleased. I paid a couple hundred more for this vehicle with 1500 more mile than one just like it at League city.So I guess I was expecting to not have all the trouble that I got. You did overnight the jack and lug wrench. Which I do appreciate.

Transit

Cody was very attentive and interested in our specific needs for a vehicle. This purchase was the smoothest I have ever experienced.

Allan Osborn

F150 4x4 Platinum 2914 Staff was excellent especially David Ross

Merced Cavazos

Man, I spend a total of 35 minutes at your shop! outstanding services, from the time I called to check on waiting time, the minute I arrived, Your people were on "the Zone". I had bought a F450 and A F150, from Chastang Ford. And I will keep on buying from you!! Excellent services!

Vice President

Our salesman Ed Miller did a great job keeping us informed on our purchase..

Great Service

I had been in the market for a 2014 Ford Raptor, and am currently living in Tucson, AZ. I am originally from Houston and am familiar with the area, however I could not come to an agreeable price with any dealers in AZ, so began looking back in Texas. I spoke with several dealers in Houston and San Antonio, but ultimately ended up doing business with Chastang. The reason for this was not only because we agreed on a price I could accept, but due to the impeccable service I received from Chastang as I did all me dealing over the phone with Mike and Randy and they were always responsice. Once everything was agreed upon I arranged to drive out there on the weekend to pick up my new Raptor. Me and my girlfriend were met graciously and Cody and Randy did an excellent job making sure everything went smoothly. Price is a big determining factor on a new vehicle, but good customer service goes further in my book. I will be sure to recommend Chastang to all my family and friends back home.

Great job

This is our second vehicle from Chastang Ford and both experiences were great. Our most recent purchase was a 2015 Explorer XLT from Brian Hinkle and Jesse Alvarez. They did a great job locating the right vehicle for us and they were very patient with some indecisiveness on our part. When it came time to pick up the Explorer it had been detailed, inspected and tank filled. Randy Wooldridge took care of us in finance again and did a great job explaining all the services available to us and even reminded me to give him a call for an extended service plan on my 2012 F150. Before we left we had a few questions about floor mats for the vehicle. I was taken over to Stanley in parts and service where he assisted me in getting the correct mats. Overall I have truly enjoyed doing business at Chastang Ford and no longer cringe at the idea of having to go "vehicle shopping". Keep up the good work.

The best truck dealership in Texas, the end!

This is just the best dealership around, I couldn't imagine taking my truck anywhere else!

Great Dealership

Best dealership I have ever dealt with. Cody didn't play the typical car salesman games like you get at most dealerships. Chastang will have my business from now on.

Looking for a dealership you can count on?

I have a King Ranch F-150. I have never used a dealer for the service of my vehicles until I purchased my King Ranch from Chastang's. There service has been excellent. Their "courtesy" brings me back. I would surely recommend them for anyone looking to purchase a vehicle.

Great! No nonsense dealership.

Great group of people, had some finance rate confusion but they made it right without any hassle. They are my new Ford dealer!

Excellent Service, World Class Customer Service

When purchasing our Ford F150, Cody did an excellent job of managing our expectations, and keeping us completely up to date on progress. If Cody said he would call me in 15 minutes, he'd call in 10. If he said he would call me tomorrow by 11, I would receive a call by 10:45. It was the best car purchasing experience we've ever had.

Dayton ISD

What ever goods and services you buy you just want people to do what they say they can do. My salesman told me what he could do and he did it. Exceeded my expectations. Thanks!!

Pleasant Experience!!!

I purchased a 2013 F150 King Ranch and i recently got my oil changed. The service department was very nice, and very helpful! I will definitely go back again.

excellent!

david and randy were great! I have restored confidence in the buying experience again.

title clerk

I was greeted by the service writers with a great attitude. The wait was not that long. I will go back again for my next oil change.

Great expience

David Ross and Cody Delaney were very helpful. The buying process was very easy. The sales process was very straight forward. The prices were good and the dealer quickly agreed and fixed some minor issues with the 2012 Ford Econoline that I noticed on the test drive. Overall a great experience! I would definitely recommend Chastang Ford.

Great prices, Respectful service, Excellant staff

I drove 90 miles to purchase my F350 XL SRW 4x4 Diesel truck from Chastang. Chastang had the package that I was looking for. It is a work truck but has some of the comfort items like electric windows and door locks and the FX4 package. I traded up from an F250 XLT and so far the only thing I miss is the auto headlights. David Ross and Randy Wooldridge were top shelf and treated me well, respected the value of my time, and gave me a great deal. I recommend Chastang to anyone looking for a Ford truck at a good price

Chastang service takes care of you!!

I had an issue with my 2011 F350 6.7L Powerstroke that was from a slight error on a previous service. Dan Dudley QUICKLY acted and made it right for me. Turnaround time on all of my hotshot trucks has been great at Chastang. That is crucial to my company's operation. Chastang will continue to have my business on all of my Houston power units!

Oil Changed While I Waited

My oil change was fast the Quick Change service guy was very helpful, offered a deal on oil changes which I took, get three and then the fourth is a free oil change, great!

Crowded

Called with updates when car was complete. Car was finished in a timely manner.

Owner

Always a great experience using Ed Miller at Chastang Ford.

D. Miller

They once again provided their customary GREAT service !

Great vehicle, seamless transaction! A+ Dealer!

We purchased a vehicle without even visiting the dealership, which required a bit of trust. The information we received from Ed Miller was exactly what we needed in order to make the decision. He answered all my questions promptly and the deal was done without hesitation. Our CEO decided to stop by the dealership on his way back from Galveston, and he was impressed with Mr. Miller and the answers he was given concerning the vehicle's operations. Our CEO is thrilled with his new Ford Explorer Limited, telling me it is "off the chain!" Pretty sure that's a good thing. He loves it, and says it feels great driving it.The young man who delivered the vehicle was polite, patient and totally pleasant. All paperwork was completed accurately, and we are very happy customers. I hope to do business with Chastang Ford again in the future. They were definitely worthy of our trust.

Mr. John D. Gaines

Ed Miller did us a good job.Quoted trucksFinalized specsOrdered trucksEd kept us informed as to assignment of VINs and delivery datesDelivered trucksPaid for trucks and exchanged invoices and MSO.All went wellJust had a couple of trucks that did not deliver - right on time with the others.But no problem our end with the experience.

Great service!! Great dealership!!

I was very shocked and elated when I found out was able to get my brand new 2014 Ford Escape!! Everyone was just Superb and a true blessing to work with. I Thank Art Flores and Randy Wooldridge for all of their hard work and time they both put into my new Buying experience. Thank you again Chastang Ford.

Awesome Dealership

I actually went on line one morning and looked at the used inventory. Saw the vehicle I was interested in and called. It's was early in the morning so the receptionist asked which vehicle I liked and she forwarded me over to Brian in commercial fleet. He instantly called me back upon arriving to work. Process was smooth and very friendly.

Great service except hassle with my rebate

Everything was great except for one thing. I went in to get my usual oil change and was paying the full price at Chastang with a mail in rebate. In the past the salesperson was very knowledgeable regarding the rebate and have even gone so far as submitting it for me before I leave. Great Service. This time, the salesman had no knowledge regarding the rebate and just told me to go online to ford. This was not correct. Went online to owners/ford as instructed searched and searched nothing there. Days later called Chastang, knowledgeable salesperson able to help me. The rebate was actually with Quick Lane. I never would have known this. Between my wife and I we own three Fords. Starting going to Chastang about a year ago and I still plan on going back in the future

Tire Repair/Replaced

My husband and I purchased an Expedition in 2012. Since then, the service has been timely and very efficient. On my last visit and all other visits,the staff took time to explain what I needed done and what they would do to fix the problem at a cost efficient price.

service

Dan Dudley was exceptional. Thank you that you took the extra step to check on a recall for my Ford Taurus. Brought my car in for The Works service.

Equipment Manager

Everything on the sale and delivery of the vehicle went well.

Stress Free

My recent purchase of a 2013 Ford E-250 Cargo Van was the sixth replacement vehicle for my service business. I need to say that my experience with Chastang Ford was the most pleasant and stress free of all my vehicle shopping to date. I will most certainly recommend Chastang Ford as a dealership to shop for a new or used vehicle. Thank you to Ed Miller for his assistance with my purchase.

President

All around great experience! Very easy to do business with. Third vehicle to buy here since 2009. Same salesman.

I really appreciate Dan!

I brought my Ford Fusion into Chastang for its 90,000 mile service on Friday morning at about 8:30. Dan was so helpful, and courteous. I really appreciate the extra attention he gave to me! On Saturday of the Labor Day holiday, Dan informed me that he would not be working and suggested that I call prior to 3:00 to check on the status of my car. I did call at about 2:15, but did not reach the service department. So, my husband and I went to pick up the car. It was not ready, and we arrived to find one service representative alone, who told me that he had not returned my call because he had been "swamped". Anyway, I left without my car on Saturday. Dan called on Tuesday to tell me that he was sorry that the car was not ready, due to a transmission issue. I appreciated his call, and his apology.Finally picked my car up yesterday, Thursday. The car is running great, with new tires and brakes! I still really don't understand what the problem was with my transmission.I do really like Chastang, especially Dan, who goes out of his way to be pleasant. One final comment, I had just replaced my carpet mats, less than a month ago. The gentleman who serviced my car smeared grease and oil all over the driver side mat. It is ruined. Please consider putting down paper or some sort of protection. Now, I have to replace them all over again.

Great sales experience!

Great sales experience. Would definitely come back for my next purchase.

Great Service

Everything was ready and we were in and out in no time. As our business grows we will be back.Thank you,James HowardAlternative Home Remodeling

Awasome

The staff at the dealership was very help

Great Service and Easy

We purchased three Ford F150 pick ups for the City of Eagle Pass, We are very please with the service your staff provided us in help with the purchasing of these trucks. I look forward in doing business in the future with your company. Thank You.

very helpful

art is a very helpful and trustful person he is the man i will look for for my trucks

Great place to buy!

Great staff...very helpful. Would highly recommend buying and having service done from this dealership. Will likely buy another vehicle from them in the coming year.

Very Happy Customer

Please allow me to commend Ed Miller on his exceptional customer service skills and follow-up. I met Ed at a Culligan convention a few years back and since that time I have bought 3 vans from him. Each time he has helped me with the sizing and specifications to help me make the most informed buying decision. While it is a bit more difficult to buy vans from a dealer in Houston and arrange to get them to my locations in the Mid-Atlantic, Ed's service and the exceptional pricing has made it worthwhile. Thanks!

Female Customer

The Service I received was outstanding, as it always has been in the past. Their staff truly defines customer satisfaction thru integrity, timeliness, and quality repairs I can trust !!

not too thrilled

My wife had been contacting them for about 2 weeks now and they won't call her back. It's kinda like they don't want a sale. Or maybe they just don't want to sale that vehicle.

The best truck buying experience ever!

It was such a hassle free place! Everyone was very helpful and nice. I will buy my next vehicle from these guys!

Proceed with confidence if dealing with Ed Miller

We just bought another truck from Ed Miller with Chastang Ford. The process is about as easy as it gets and Ed takes great care of us before, during and after each sale. We will continue to build our fleet while taking full advantage of the total customer service care that Ed Miller and Chastang Ford provides. STW Allpoints

Business Van Purchase Experience

Certified Sales Consultant Cody Delaney was courteous, professional, and very considerate of my limited time in which to complete purchase. I spent less that two hours arranging to see and test dive vehicle and have paperwork completed. Finance Director Randy Wooldridge made the process smooth and easy. I recommend this dealership for their excellent customer service and quality inventory to choose from for commercial vans.

a top dealership

competent salesperson...David Ross was pleasant to deal with and had extensive knowledge of the car...he patiently oriented me to all the features of the vehicle.

Great salesman and dealership

I made a trip from the other side of town, passing many dealerships on the way just to deal with Liem Nguyen. He was very professional and knowledgeable. He was there every step of the way from showing me options, product demonstration and on the backend. Customer service is very important to me and they hit this aspect out of the park. I'm happy with my purchase and with knowing I was taken care of as a customer.

Ford E350 Service from Chastang Ford

The service Manager Val, did excellent job keeping me informed since I was a Waiter. Curt the technician, as always did an excellent job reviewing and recommending proper actions to take for repairs, as well as excellent work making those repairs. Thanks to them both!

Satisfied Customer

The staff was efficient and professional and I left feeling like a valued customer. David Ross and Randy Wooldridge were really a pleasure to work with.

comforting service

the service rep Amanda was very nice and helpful on getting maintance done on my ford sedan gave me great advice will return to this dealership love the staff

Ford F150 Buying Experience

This is my second purchase with Chastang Ford, and I can honestly say that the first experience was excellent, but this time around I am willing to go out on a limb and say my second experience was like "icing on the cake". These gentlemen are professional and service oriented. I have been a fan of Chastang Ford for several years as this dealership specializes in trucks. I have had my previous truck serviced by Chastang and found them to be excellent, and will continue to do so with my new F150. Thank you for being the "class act" family dealership that you are!

Purchase of 2013 Ford Edge

Our salesman Liem Nguyen was very efficient in quoting us a price we agreed on. The finance manager was very easy to work with as well. We were at the dealer less than 2.5 hours including test drive, trade-in and drive-out with new car. This was my best car buying experience by far.

Great service. Great personal.

Treated great & fast service. Also my motor home was repaired while I waited. Thanks I will return when needed.

Great Experience!!

They made 100% sure that I was happy with my purchase and personal attention was given to every detail...By far the best dealership but more importantly....the best people!! The Bridge was built and I highly recommend THE GOOD FOLKS AT CHASTANG FORD from SALES all the way to the GM...Thanks Again!!

very well done

you have a team of service people that only want to do good, not try but do get it done Micheal is a world class tecknison that will ge to a root of a problem

I was working in Stillwater Oklahoma, but I live in...

I was working in Stillwater Oklahoma, but I live in Louisiana. I needed a new F-250 and since my commute back home was nearly 1000 miles, I decided to get prices from Tulsa to Oklahoma City, Dallas to Houston, Lake Charles to Baton Rouge.... Needless to say, I had quite a few quotes come back and the best deal I found was at Chastang Ford in Houston. I was contacted by David Ross, via email as requested, and he worked with me and did what I asked, going as far as doing a thorough body walk around and taking pictures of the engine bay since I was not going to be able to view it in person being in Oklahoma... Always polite and very professional, I highly recommend him as an individual and a sales consultant. Since I was still in Stillwater at the time of purchase, I had to do all my paperwork over the internet and through the mail, but these were obstacles that were easily overcome by the staff at Chastang. A smoother transaction, I've never had any... I was not pressured by David one bit and when I asked a question, I received a straight and prompt answer... When my wife finally got to bring me my truck, it was as described and in great mechanical condition as promised! Finding a dealership that you can trust can be nearly impossible, but I know that my consultant, David Ross, has the integrity that all pre-owned vehicle seekers desire. -Gerald Eckard

We were in the market to buy a New Ford 650 truck for our...

We were in the market to buy a New Ford 650 truck for our company. I talk to Ed Miller at Chastang Ford an he was very helpful to us. He came to our office and talk to us about our needs. We where able to work a deal to by 3 Fords 650 trucks.I would recommend Chastang Ford to anybody that is in the market for a Ford Truck. Please ask for Ed Miller he is a great personto deal with. Great Dealership. Great Service. Great Experiences.Thanks Kevin Stromatt Imperial Linen Services

Blanchat Mfg., Inc. uses Chastang Ford for all our HGAC...

Blanchat Mfg., Inc. uses Chastang Ford for all our HGAC contract customers. Blanchat Mfg., Inc. also uses the commercial sales for other customer orders. Our sales rep is always fast with responses and very cooperative. Blanchat Mfg., Inc. is pleased to be associated with Chastang Ford.

As a wholesale parts customer we require a certain level...

As a wholesale parts customer we require a certain level of proffessionalism from the people we do business with. Adrian King and all the other parts people at Chastang Ford have always gone above and beyond to meet our needs. We are very satisfied with the level service that we recieve and would highly recommend them to anybody looking for a quality dealership.

Outstanding Service Department. Jeremy, Brenda and...

Outstanding Service Department. Jeremy, Brenda and Richard always go over and beyond the call of duty to make sure our company has as little down time as possible when our vehicles are in service. Their personal attention is what we keeps us coming back. We are family business as they are, which is important we feel in these times of Mega Dealerships, at Chastangs you are a name not just a number.

Ed Miller was kind enough to came to our office...

Ed Miller was kind enough to came to our office presenting to us the best price. He delivered and brought the paperwork with him to our office making the sale very effective and efficient.Ed Miller showed to be very professional, knowledgeable, courteous and for that we would highly recommend him and the dealership

I have been buying parts from Dave for a little over a...

I have been buying parts from Dave for a little over a year now. He is a very knowledgeable and thorough person. He takes excellent care of our needs and is a pleasure to work with. D MatchettDigco Utility Const.

Ed is so helpful and always goes out of his way to get us...

Ed is so helpful and always goes out of his way to get us the paperwork we need. We appreciate all he does for us.

I have bought 6 vehicles from Chastang Ford through Ed...

I have bought 6 vehicles from Chastang Ford through Ed Miller. He has always been honest and prompt with his quotes and his service. He has helped me get the best possible deal. I have also had a great experience with your service department and with your finance department. I have recommended Chastang Ford and will continue.

Chastang Ford is among the few select dealers from which...

Chastang Ford is among the few select dealers from which the county has purchased Ford vehicles, vans and trucks for many years. Ed Miller of Commercial & Government Sales is honest and upfront in all dealings. In addition to providing fair & competitive pricing on new vehicle sales, Chastang performs parts/service work in a very satisfactory manner.

Another great experience buying from Ed Miller at...

Another great experience buying from Ed Miller at Chastang Ford. I had tons of questions regarding the different features and costs on 2 different models of trucks, Ed always responded promptly with the answers. Never "pushy", very professional. I will continue to recommend Ed and Chastang Ford to other Culligan Dealers looking to buy a new truck!

HAVE ALWAYS HAD GREAT EXPERIENCE AT YOUR DEALERSHIP PARTS...

HAVE ALWAYS HAD GREAT EXPERIENCE AT YOUR DEALERSHIP PARTS & SALES & SERVICEEd Miller in salesDave Hummel is partsHave been buying vehicles from Ed Miller for 5 years now and have several more on order. Sure I will buy more in 2014

I requested dealer quotes on a 2014 Explorer. Chastang...

I requested dealer quotes on a 2014 Explorer. Chastang Ford Sales Consultant David Ross contacted me and we were able to put together a deal and close in just a few days. David Ross was very professional and answered all my questions. I also met Jesse and Randy who were very helpful and professional. I plan on recommending Chastang Ford to my friends.This Dealership made my wife and I very comfortable and at ease which is why I have given such high ratings.A wonderful experience!Tom FarrellSeabrook, Tx