Champion Chevrolet

4.8
Overall Rating

Customer Service: 4.8 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0 Quality Of Work: 1.3 Friendliness: 2.2 Pricing: 3.0 Overall Experience: 1.7


By clicking the button, you agree to our submitted.

Excellent

5
Billy Reeves on 11/17/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It was great and Jennifer was excellent. .


amazing

5
Malloy Foster on 11/01/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

James was very patient with us and our indecision.


wonderful experience

5
Ron Gervolstad on 10/24/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I would like to thank Johnny Camarena and the rest of the management team at Champion Chevrolet for making my car buying experience a pleasant one. Like to add that Johnny personally delivered the vehicle to my home, showed me how to work all the available options, and even set up my Bluetooth and on star


easy..

5
Clifford Elliott on 10/19/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I arrived early and Danny took care of me right away. The repair taking several hours I took the shuttle home. I was contacted that my car was done and the shuttle driver was dispatched to bring me back. The driver remembered where I lived and showed up promptly. The whole thing was very painless and easy.


helpful

5
Warren Brighton on 10/17/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

As usual John was very helpful, professional and knowledgeable. I bought this car because of him and the service department.


Fast Response

5
Marilyn Naylor on 10/04/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Friendly conversation made a pleasurable wait! .


Thank you for great experince!

5
Armando Rodriguez on 09/28/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Ruben corrales he's an excellent car sales he was showing me around the cars that I wanted to see& test Drive During the time I was there he treat me very good very honest person if you have to buy another vehicle I will go back to him definitely thank you Ruben


easy purchase

5
john wilson on 09/19/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

exceptional, mike took care of all my questions and found the truck i wanted


Great Dealership!

5
Jonathan E Yepez Sierra on 08/16/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Heading into the dealer I knew my situation wasn't the best. However, upon arriving Dylan went straight to the point and made things clear for me. He did what seemed to be the best he could do and helped me out a lot. I left the dealership with a brand new car and most importantly I walked out a satisfied customer. Thanks!


Best Buying Experience

5
Nick Sharp on 01/25/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

George was very knowledgable and helpful during our vehicle buying process.


Very Happy

5
James wells on 01/05/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Did not expect to drive away in a new truck. I drove away in a new truck.


Outstanding Experience

5
judi otoole on 12/21/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

we were very pleased with the process of buying a new vehicle. when we came to the dealer the first person to help us did not have much knowledge as he was new. I asked immediately for a knowledgable sales person and he sent james. I knew pretty much what we wanted as we had done research prior to coming in.it all went very seamless as james showed us what was available.


Definitely Coming Back

5
Robin Pagni on 12/04/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Ruben made our buying experience very enjoyable. I love our new vehicle. Will definitely buy again from your dealership. Robin


Buying car made easy!

5
Richard Alves on 11/14/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Came in for service on my Truck, was met by someone as I drove in, he went out of way to find John and advise him I was here, John came quickly and took care of my needs, When I came back to pick up my truck Johnny Dong saw me and came over to my sure everything was taken care of, I haven't seen him in almost a year, but he remembered me and my wife. Everything was great and done on time


Wonderful place to buy

5
Ron Hostetler on 11/10/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Easy in and out. Bruce Walsh made sure my vehicle got on the rack and serviced quickly and I was out and on my way with no hassle.


Friendlines,courtesy, promptness,helpfulness

5
Ed Warman on 10/15/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Replaced several seals in our 2005 Trailblazer. Lube, oil, filter.


Excellent Customer Service

5
Jamie Wozynski on 09/29/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Jose was emtremely helpful and professional as always. My questions and concerns were readily answered and quickly resolved. He is one of the main reasons why my wife and i are repeat customers of Cory Fairbanks Mazda.


Great experience - thank you!

5
TammieMoniz on 09/11/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Awesome! Second vehicle purchased through him. I absolutely love my new car and will definitely return again. I am proud to say I am a Chevy girl.


Comfortable and friendly

5
Drove by on 08/25/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Excellent service experience advise me of issue that was covered by warranty and answered questions regarding this fix


Car leasing for expat

5
jeffery owens on 08/19/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Bob was very professional and worked hard to get me the best deal. All of the staff was friendly. and patient


GREAT sales team!

5
Thomas Dowd on 08/18/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

In for 2 recall fixes and 3 Warranty items, 1. 12V receptacle dead, 2. Upholstry over passenger DOOR not correct, 3, Tailgate opening hard. Everything addressed. Used shuttle to home and back for first time,


Awesome service

5
Donna Ruiz on 08/11/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Mike provided excellent customer service in accommodating what we were looking for and our price range. This was the 3rd vehicle we've purchased from Champion. You are our first call and visit when we are looking for a vehicle!


Excellent customer service, clean, friendly

5
Donna Ruiz on 08/08/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Mike provided excellent customer service in accommodating what we were looking for and our price range. This was the 3rd vehicle we've purchased from Champion. You are our first call and visit when we are looking for a vehicle!


Exceptional service. Very customer focused.

5
John on 08/06/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I dropped the vehicle off at the right time and got it back about as predicted when I made the appointment.


Buying car made easy!

5
Ann Rusk on 08/04/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Excellent service. Lance was very professional. He went over the tire wear and brake wear on my vehicle. I haven't had a dealership do that with my prior vehicles. This service is much appreciated.


Best dealer in Champion Chevrolet

5
Brenda Wickman on 08/01/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My experience was very pleasant. I received a phone call to let me know my recalled part was in and it was easy to get in. When I arrived I was taken care of right away. I received a phone call letting me know my car was ready. It was very nice for them to wash my car for me also.


Best car buying experience ever!

5
Jen Thetford on 07/28/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Ruben and Jose were very delightful to work with and we enjoyed buying our car from them. They were very helpful and accommodating and I have been telling other people to go to them if they are buying a car! They made this purchase the easiest auto purchase I have done yet. I will be back when we are ready to upgrade to a larger vehicle and look forward to working with Chevrolet again.


Awesome car, great dealership!

5
Tracey DiSimone on 07/25/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It is my first time to buy a car, Phil was very patient and very knowledgeable. I was being very picky and was kinda going back and forth but Phil worked out for me. I am completely satisfied with my purchase.


Very Pleased

5
Ron Smith on 06/10/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very good and easy to get in and out. Very professional and was followed by a phone call.


Awesome experience

5
ed posey on 06/02/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

A-OK Jay has always taken well care of me. One could not ask for more.


Very Happy

5
David Murakami on 05/16/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very, very, very good. Excellent, Excellent, Excellent, attention, promptness, helpful. Took care of my vehicle.


Wonderful Buying experience

5
Kimberly Tebbetts on 05/15/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Wonderful. Very happy with my service! Everyone was exceptionally polite and friendly. The waiting room was very clean. And the shuttle service driver even asked me if there was anywhere I needed to go. I used to go to Ford( bc I had a Ford) and it was always a nightmare!! I am so unbelivable happy to know that when I need to bring my car in, I feel in good hands as is my equinox!!


Excellent

5
Warren Brighton on 05/13/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Since buying my truck in 2008 the service dept for the most part has been excellant. I have now bought a new car from you, mostly because of the service dept.


Very Pleased

5
Thoms Dopwd on 05/12/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Quick check in, vehicle serviced and returned faster than expected. Recall item taken care of even before we received notice at home.


Great Deal

5
Rich Amorosa on 05/05/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Pulled into the service bay about 7:20am for a 7:30appt and was helped immediately. They got Chuck for me and we filled out the paperwork for the truck service. Was out by 8:45, 15 minutes earlier than Chuck had anticipated. Overall a very good service.


Great Deal

5
John Sheedy on 04/30/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Chuck did a great job taking care of my service needs. Friendly, attentive with great customer service skills.


Wonderfull

5
David Edwards on 04/28/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Chuck treats me like I am family. Always upfront and honest with me, and I appreciate that. He has good attention to detail and is thorough.


fantastic

5
Edward Warman on 04/14/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Oil change, smog check, and idler pulley replacement. Work done in a timely manner and done courteously. Your service department is the BEST!!! We drive only Chevys and service them all at champion. Always have, always will.


Good Job

5
Edward Warman on 04/11/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Best service possible. All work completed correctly and in a timely manner. I had two vehicles in for service and repair this week and Chuck handled everything. Your service department is the best!!!!


Wonderful

5
Tomas Diaz on 04/08/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

EXCELLENT Service, as usual. On time and out the door as expected and agreed to by John.


Wonderful

5
Lou Robinson on 04/04/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I needed to get my vehicle in to get an oil change and also the check engine light was on. Lance got me scheduled right away and when I dropped off he also informed me of the recall on my vehicle. He explained in detail what would be required. When I picked it up he went through everything that was done to the car in great detail and explained my check engine light was probably from the gas cap which it turns out it was. Lance was awesome and I love taking my car to him as he always makes sure that I fully understand all of the issues.


Excellent

5
Kathleen Crandall on 03/31/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had a leak and I brought my car in for service. It was a fast and easy process to get it fixed.


Wonderful

5
Eric Worden on 03/24/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I came in for a Camaro, and I found exactly what I wanted.


Very Pleased

5
Melva Garcia on 03/19/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It went pretty smooth for us. It is always good when we know what we are looking for and it is there on the lot for us. The gentlemen were very good to talk with and knew what they were talking about.


Great Job

5
Davoid Monath on 03/17/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We needed to replace a lost key for our Tahoe. It took less time than expected and we were notified as soon as it was finished.


Wonderful

5
Stephen Cencak on 03/10/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very positive; both service reps made me feel welcome; reasonable price for service performed. I really appreciated the courtesy vehicle wash.


Great Deal

5
Barbara Preciado on 03/07/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

had to fix the brakes, the car was making squeaky noises, it is fixed now, they did a really good job fixing the car


Great Job

5
Robert Chickering on 03/04/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Looking back, I think the bank put Cory and Zac in a position of requesting information after the fact that the bank could have asked for the night of the sale. At this point I am very pleased with both Cory and Zac. The bank is another story. Cory and Zac both deserve grades for exceptional service, and that is what I am giving them. Robert Chickering Carson City, Nevada


Wonderful

5
Tom Dowd on 03/03/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very professional, courteous, a pleasant buying experience. Mr. Goodman quickly determined what we were looking for and provided a solution we could afford. Mr. Post handled the "little" paperwork well as did Mr. Snyder.


Good Job

5
Doug Chapman on 02/21/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

From arrival to departure with my vehicle I not only impressed, but very satisfied with the assistance Jay Fatino provided. The comfort and ease of the service process was extremely professional and friendly. Jay Fatino took the time to explain in detail what the issue was with my electricla seats, the repair process and the lenth of time. Thank you Jay :O)


Wonderful

5
chris a on 02/17/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

good service, promptly taken care of. thank you for the prompt and friendly service and the updates of what was going with the car


Maita Mazda - good experience--good people

4.3
KamberT on 02/09/2014

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 4.0

We bought a new Mazda CX-5. Maita had the best prices of any place in the Sacramento/Roseville area. They gave us a fair value on our trade in, and some good discounts on the MSRP for the new car. Our sales person, Jim, was very knowledgeable about the car and very attentive to hearing what we were looking for and matching us with the best car for us. The finance department seemed like they were trying a little too hard to up-sell us on various extra packages, and this was a little annoying. But all in all it was a good experience and we are thrilled with our new car.


Very Pleased

5
RON SAIA on 01/31/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

ALWAYS A PLEASURE DEALING WITH CHAMPION AND I AM FROM CALIFORNIA AND LIKE CHAMPION FOR ALL MY NEEDS


Wonderful

5
Steve Correa on 01/27/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

great. Brought car in for door switch recall was checked in a timely manner & called when the car was finished


Very Pleased

5
Stephen Levitt on 01/22/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Jay was very nice to work with. My truck was in the shop within a matter of minutes and the service didn't take long at all. Thanks for the wash as well!


Wonderful

5
Becky Benavides on 01/20/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great experience as far as buying a car goes. Tony was very attentive with assisting me with choosing a car to purchase.


Wonderful

5
Bert Nissel on 01/16/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Good what else can I say, good is good only other comment is that it took 2 hours a bit long without having breakfast?


Excellent

5
Bob Miles on 01/08/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My experience was very good. The car has a few bugs but overall a good buy.


Fantastic

5
Adam Drost on 01/07/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Lance was very helpful and knowledgeable. I would recommend his services to anyone I know.


Wonderful

5
Bill Kirschenheiter on 01/02/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Pleasant, fast & efficient. Waiting was comfortable. Car was returned as clean as when brought in.


Very Pleased

5
Jim Parkhill on 12/23/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very good.... ....Except, the person who did the servicing added air to the 4 tires of my truck to take it up to 40 pounds !!!!!!!! / per tire.......I have never put that much air in the tires of vehicles I've owned !!! EVER I should have mentioned to Chuck that the air pressure in the tires is not to be adjusted......I check it myself anyway. Will let him know the next time. I have since dropped it back to 30 pounds cold ...which is what I have always used and what the sticker on the door panel says. .....I did have to wait 2 hrs for the servicing to be completed ........even though I had made an appointment......Is that 'Normal' at Champion for an oil change, filter and lube + a truck wash and dry ??? Other than those 2 concerns , everything else was OK.


Very Pleased

5
Jerry Cossio on 12/20/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Extremely Pleased!! Mr. Roscoe was very professional, courteous and knowledgable. he took the time to explain what service could be done with my vehicle due to the issues that we were experiencing.


Fantastic

5
Ashley Holmes on 12/16/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We worked with David and James. They were both very helpful. We left with our Traverse and are very pleased with the trade in. Thank you for all the help!


Wonderful

5
Tyler Liedkie on 12/10/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great Service and friendly people. A far better experience than previous ones. Happy with the time taken to explain the cars and options for monthly payments. Excellent service from both david and bob!


Wonderful

5
Al Neilson on 12/05/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Was processed upon arrival, job done very quickly, very nice waiting room, excellent experience. Thanks


Wonderful

5
Michelle Millard on 12/03/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It was great. We have dealt with Johnny in the past a few years ago when we purchased an Avalanche. He is always very helpful. We had one little thing that we were not super happy about at first, but it was quickly remedied and we went away 100% satisfied. We will definitely recommend Champion to our friends, and we would not hesitate to purchase another vehicle from your dealership. In our immediate family, we have 7 Chevrolet or GM vehicles.


Very Pleased

5
Allyon Givens on 11/25/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It was good, I like that there is wifi in the waiting area and a tv


GOod Job

5
Petrona Mila Poquiz on 11/11/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We were completely satisfied with the assistance we received. Everyone was very knowledgeable and accommodating.


Excellent

5
Ron Hostetler on 11/05/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great experience. Always a pleasure doing business at Champion Chevrolet. Everyone does their best to make the visit fast and efficient.


GooD Service

5
Gilles Tousignant on 10/31/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Excellent, thorough inspection, good diagnostic, listen to my concern and solve the problems. Very satisfied with him.


Great Job

5
Bill Ehlen on 10/30/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Excellent. James did a great job of helping me choose the right vehicle for my needs.


Excellent

5
Tammy Jares on 10/23/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Clinton was a great salesperson. We had a nice experience. It did not take long to finalize the deal.


Excellent

5
Donna Goodacre on 10/18/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had to have my heater fixed immediately as I was starting a new job on second shift Wed. night. I came in with no appointment, I told Mr. Andriola my predicament and he immediately took care of me. It is too cold this time of year to be working nights and driving with no heat. I am very grateful that he saw to it that my car was fixed and I also got my oil changed while I was there. I am very happy with my service representative and with Champion mechanics.


Good Job

5
Lonnie Kinerson on 10/16/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Mike was such a friendly salesperson to work with. I met with him 2 times and he assisted me in everyway possible to ensure my satisfaction on the purchase of my new Silverado.


Excellent

5
Stacey Norcutt on 10/14/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Excellent experience! Mike was great to work with. I would highly recommend him to friends and family.


Excellent

5
Jon Cordova on 10/07/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It was great. Normally, I deal with Danny but he was off and John took over. He was very prompt and courteous and on the ball.


Excellent

5
yolanda Atkinson on 10/04/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

GM W94 transmissiom recall 12138 dipstick tube fracture RT CCT Rotate tires only


Good Job

5
Jeff Michael on 10/02/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great service-prompt and knowledgeable Typically I don't prefer to have service done at the dealer.


Good Job

5
Lupe Goldsmith on 10/01/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

OUTSTANDING!! VERY WELL TAKEN CARE OF..THEY ALL WERE VERY COURTEOUS AND FRIENDlY...PLUS MY CAR WAS WASHED...I SAW THAT AS A BONUS...THANKS FOR THE GREAT SERVICE


Good Service

5
Jerry Crowley on 09/27/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Recently bought 2001 camaro had the engine light come on. Spoke with tony my salesmen about the problem. The car was fixed at no charge to me. Service hs been outstandng since I first walked onto the lot to look at buying a car


Good Job

5
alexadra tryon on 09/25/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

great ,bob was very helpfull in assisting us find the perfect truck. we will be back for our next purchase


Excellent

5
Thomas Flood on 09/23/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Overall it worked out but the fact that the car I put a deposit on was sold to someone else is a little to worrisome. I got the truck that I originally wanted but if the blue truck was not there the situation would have been bad.


Excellent

5
Matthew Weber on 09/16/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Jose was great. Although I didn't really want to buy a car the day I came in, Jose explained that the invoice deal would be expiring soon, so it'd be better to purchase sooner rather than later.


Made it Right

0
Sheddy on 09/13/2013

After making a purchase, I had an issue with the sales process. After voicing my concerns Here and reaching out to the dealership, the general manager made things right, refunding the options i was told i could decline. Thank you.


Good Job

5
Stephen Cencak on 09/10/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very pleased with professionalism of entire staff; my spouse & I are completely satisfied with the purchase of our new Avalanche.


Good JOb

5
Ramiro Rivera on 08/27/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very good sales man. They were great an patient with my kids. Worked very well for us. Thanks all of you..


Excellent

5
Patricia Howard on 08/20/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Your service department is very well run and a polite crew working as well. We were there for a recall check. Everything is "A OK". Thanks for caring!


Good JOb

5
Bonnie Poertner on 08/15/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My appointment was scheduled to meet my needs. The place was clean & the staff nice. The car was ready in 1/2 a day. All was well.


Excellent

5
Ron Hostetler on 08/08/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Excellent, as always. Your service department always takes care of my vehicles with the utmost care.


Good Job

5
Sherie Silva on 08/06/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My second visit for routine service. Worth my drive from Carson City to be treated so well. Excellent overall!


Excellent

5
Brian Baron on 07/30/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great communication, alot of follow up calls i never had to guess what was going on with my car. will be back.


Excellent

5
Clarence (Corky) Hart on 07/18/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Surprised to find a dealership where the salesmen (who work on commission) have a "No Pressure" approach to the whole new car buying experience.


Good Job

5
Kruse Debbie on 07/16/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Fantastic. James was amazing and very knowledgeable about the cars we wanted to look at. I told him my budget and he stayed within what I was willing to do. The process was painless and enjoyable. I am not very impressed with your phone system. I've had to call a few times, and I usually have my call dropped, or stuck on hold. It's hard to get to the person you want to talk to.


Good Service

5
Bob Bride on 07/12/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Excellent. - I limped into Reno from east of Fallon with a failing fuel pump -- although I didn't know WHAT the problem was, but knew I needed a Chevy Service Dept soon. John took excellent care in communicating with me and expediting the new fuel pump being sent to you (didn't have one in stock) so I was overnight another day. He let me know when the part arrived and when the Tahoe would be ready - and it was -- despite someone on the Service Staff blowing out one of my rear tires and John quickly needing to find a matching one so as not to hold me up any longer -- and he did.Excellent service facility, John was very professional and communicated with me all along the way keeping me apprised of identifying the problem, getting the fuel pump ASAP and having it installed -- as well as scrambling to find a matching tire for the one that was inadvertenly blown out while working on the Tahoe


Excellent

5
Pat Redmon on 07/05/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Chuck was very professional and personal. The work that was done was for our vehicle warranty. It was a very good experience. We love our Avalanche! We are home inspectors and are out in the field driving close to 100 miles a day. It's our home away from home. We also cannot be without the OnStar feature. It helps us get to the homes we inspect easily and without having to use maps. Makes our job easier. Thank you! Pat & Phil Redmon


Good Job

5
Tim Reynolds on 07/04/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Our experience was great . We have bought several vehicles here and will continue to do so. The process was very easy and all our questions were answered. we highly recommend them to everyone we know.


Good Job

5
Robin Robertson on 06/18/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My check engine light came on and my car had just under 6,200 miles on it. Called the Service Department who advised me to bring the 2012 Sonic in. The matter was taken care of in a timely manner and I had my vehicle back by the time it was promised.


Good Job

5
Wilma Miers on 06/14/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

A 60,000 mile checkup. A fuel adapter problem fixed. Chuck checked on prices for our 2009 Suburban Tires. Chuck was very polite and helpful. The experience was a good one.


Excellent

5
joe caporali on 06/06/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Clint is great at providing customer service. There are plenty of new cars to choose from.


Great Job

5
Ed Warman on 05/28/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

60,000 mile service on 2005 Trailblazer. Great service. Done in a timely manner. Done correctly. Champion is the BEST!!!!


Poor service

1
Serious buyer on 05/22/2013

Buying Process: 1.0

Attempted to buy a car here twice, one new and another used. If you won't take it, they will not sell it to you. I would look to another dealer who is serious about selling cars and making it right rather than pushed around and at the end of the day you get nothing but a wasted day.


Good Job

5
William Lynch on 05/21/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great!! Very friendly and helpful. Bob took his time to explain ALL the features of the car.


Excellent

5
Brent Knighton on 05/17/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had an issue during my first visit that made me very disappointed. however, after talking to Vern and chuck Rowe about the situation they went above and beyond to make sure that i would not have to miss anymore work to finish my recall.


Good Service

5
Mae Sherman on 05/14/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It was great as usual. I bought my car from Cloyd Foreman and was pleased with the service then and am satisfied with Champion Cheverolet


Good Job

5
Art O'Connor on 05/09/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great! Danny is very nice, knowledgeable and truthful. Knows what is going on and doesn't try to sell you unneeded services.


Good Job

5
marlena hellwinkel on 05/07/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

great experience! ycyvery friendly and knowledgable staff. service completed in time suggested and within estimate.


Excellent

5
Vivian Chavez on 05/03/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The 2 gentleman were very friendly, helpful and professional. . The shuttle driver was also very friendly. . Thank y Chevrolet :-)


Good Service

5
Howard Garretson on 04/30/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It was an easy experience. The salesman referred me to Danny and treated me like a professional


Excellent

5
Greg Butcher on 04/25/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Pleasant, helpful with a same day appointment on a vehicle break down. Stood by the vehicles warranty.


Good Service

5
Andrew MacKay on 04/23/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Everyone was great. I got the part(s) that I needed and Service immediately programmed the new key fobs. It because of gentlemen like them as to why I'm most likely buying my next vehicle at Champion. They're top notch. Lastly, this is the first time that I've been to the dealership since the remodel...it's gorgeous.


Excellent

5
Keri O'Halloran on 04/18/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

As always my experience was great! John was very attentive in helping me make my service appt. Then when I brought my car in everyone was helpful and easy to to work with. My car ended up needing more than the oil change and tire rotation I had originally brought it in for and John helped me with the extra issues too


Good Service

5
Carole Petty on 04/16/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It was a Great experience. Mr. Brown was super knowledgeable about everything on the vehicles. Explained everything I asked about & more. Very Personable. And a terrific Salesperson. Not Pushy but persuasive. Took me for test drives in two vehicles and I purchased the second one. I spent more than I wanted... but I have no regret as I know that Chevrolet is a Great car. The Camaro is always a favorite, and I am a Chevy Person. If I had to buy another car on the morrow I would definetly ask for Bob Brown


Excellent

5
Erin Peraldo on 04/11/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very pleasant, made the car buying experience much easier! Andre was easy to work with and helped out with anything we needed.


Good Job

5
Lori Rubin on 04/09/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The over-all experience was very good. The paperwork seemed however, quite lengthy and time consuming. We were hoping for a little better deal in regards to financing. The showroom floor had an impressive immaculate shine to it. Although, the temp was too warm & felt uncomfortable, stifling at moments. The car salesperson who helped us named, Dale Stockton - dotted every i & crossed every t! He was exceptionally friendly and helpful throughout the entire process of our purchase.


Excellent

5
Jim Brown on 04/04/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great. Got in 1 hour early and out one hour early. No problems, treated great.


Good Service

5
Tomas Diaz on 04/02/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

John was extremely helpful and thorough, his attitude and explained everything that was completed. John is what every business needs to keep customers coming back for more.


Good Job

5
Aimee Ely on 03/28/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My experience was very pleasant. Cory was very friendly and helpful. He didn't make me feel pressured to buy a vehicle and that was nice.


Good Service

5
Georgia Floyd on 03/26/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My experience with Champion Chevrolet was GREAT.... I left with a BRAND NEW vehicle which I did not expect to happen....


Excellent

5
Charles Bond on 03/21/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The service was excellent. Mr. Brown was very courteous and answered all my questions yr


Good Service

5
Sherron lUMMER on 03/19/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Excellent and informative. Test drove more than on vehicle and enjoyed all three. Thank you


Excellent

5
Kathleen Dronen on 03/14/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Excellent Service. Danny is always so helpful and always works around our schedule. He goes above and beyond customer service.


Great Job

5
Hank Baker on 03/12/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

was met inside a new service drive.came in for a o/f change and a trans dipstick inspection for my 2011 chevy silverado.Chuck was very helpful and knowledgeable .


Excellent

5
Annette Melia on 03/07/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Service issues with my 2006 Chevy Aveo. My vehicle was returned to Champion several times for a check engine light.


Great Service

5
Leroy assard on 03/05/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

it was ok took longer then we thought.servace department needs a little more work to it.


Good salesmen

5
Erika Shearer on 02/28/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It was great. Mike was very patient with us, and ensured that we were completely satisfied.


Good service

5
Edward Warman on 02/26/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Talked to Chuck Roscoe about a problem with our 2005 Trailblazer. Brought it right over. Problems corrected quickly and correctly. Great service as always.


Great job

4.8
Geneva Remmerde on 02/22/2013

Customer Service: 4.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Went to car show on 9 Feb. looking for a Buick. Found the Chevy Silverado and feel in love! Love my new truck!


Awesome Sales Team

5
atorres37 on 02/04/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Bob was easy to work with and polite. I had shopped for a new truck for 9 months and started with Bob at Champion. After speaking with several dealers in Nevada and California, I came back to Bob and gave him my business because he was professional and never demeaning as so many of the other salesmen were.


good salesman

4
Brandon Musicant on 01/29/2013

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

Bob was good and greeted us right away. He did a good job listening to us and accomodated several different vehicle inquiries.


I have had a wonderful experience here

5
apotter130 on 01/21/2013

Customer Service: 5.0 Buying Process: 5.0

I have had a wonderful experience here. The salesman has a very good demeanor. And it was pressure free! I will definitely come back! I'm expecting a settlement to come very soon and will be in need of a couple more cars . I will definitely come here first !


Wonderful!!

5
George Richardson on 01/14/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Wonderful!! Danny very proactive and got my Tahoe repaired in one day!!Thank you!!!


great experience!

5
Mary M on 11/28/2012

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Greeted with courtesy, our sales person was very informative and knew everything about the new 2013 Malibu as well as answered all of my questions. It didn't take as long as I expected to do all of the paperwork and our sales person was very helpful and love the car!


Researched a new Chevy car purchase online and got...

1.5
NorCal on 07/25/2011

Customer Service: 1.0 Friendliness: 3.0 Pricing: 1.0 Overall Experience: 1.0

Researched a new Chevy car purchase online and got preapproved by credit union. I also got prices from several other dealers but Champion was the only one with the specific color vehicle that we wanted in stock. The vehicle was advertised at $4000 above MSRP and when questioned about what other dealers were selling the same vehicle for their was no effort to respond. In fact on two different occassions after sending in quotes from other dealers we didnt even receive a call back. Very poor customer service and extremly poor pricing. We bought the car the next day at Kuni Chevy and had a wonderful experience. This dealership gives the American car industry a bad name..


I recently took in my 20+ year old suburban for possible...

5
Fedup American on 10/06/2010

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently took in my 20+ year old suburban for possible warranty repairs. I have a new crate motor from GM in the vehicle and it began leaking oil heavily. The engine was installed elsewhere, but I had no problems getting warranty service for it (something a lot of dealers balk at doing if they didnt install it) Champion looked it over and inspected it very throughly and determined the leaks were not part of the warranty covered by GM but would be the responsibility of the shop that installed the engine itself. They detailed out what was wrong and even offered to help me with the other shop should they give me the run around about fixing it under warranty. My service tech Danny Price was helpful in every way during this process. I was very pleased at how well they treated a new customer that was not one of their own...however after this experience, I will be a customer of this dealership.


My wife and I were in the market for two full sized 2008...

1
e_smith999 on 08/21/2009

Customer Service: 1.0 Friendliness: 1.0 Overall Experience: 1.0

My wife and I were in the market for two full sized 2008 trucks, and we were interested in taking advantage of Chevrolet's excellent rebates/cash back offers that were available at the time. We walked into the dealer and were treated nicely by the sales people that greeted us outside. We viewed a few trucks and decided to try and get a bottom-line price on one of them. We were escorted into an office and asked to take a seat. We had brought details of the offers Chevrolet was advertising on its website with us. This is where the service got bad. In walked a pacific-islander looking gentleman, slightly balding, if I remember correctly. He brought in pricing information on the truck 1st truck we were looking at but it did not match the offers Chevrolet was advertising. We questioned this and that's when this guy went haywire. He told us that the dealership could do what they wanted to, and they wouldn't honor the cash back/rebate price advertised. We were astounded at his delivery (very rude and condescending). Disappointed at the situation (we really liked the truck) we asked if we could be shown something else. He told us "We have nothing for YOU here". I said "excuse me", and he made it obvious that we wouldn't be shown any other vehicles. My wife and I were flabergasted and just looked at each other. I'm still amazed when I think about it. If the boss knew how customers were being treated I'm sure the guy would be looking for another job. Anyway, we walked right across the street to Winkel GMC (the trucks are almost identical) and bought our two trucks. They were great and we recommend them to everyone.


I had a new 454 installed in my truck and it had to be...

1
Championsucks on 12/31/2004

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Overall Experience: 1.0

I had a new 454 installed in my truck and it had to be replaced by a second 454 because it leaked oil and Champion Chevrolet could not stop it from leaking. the engine was $4,500.

After just 28,000 miles coolant leaked into the engine and it now needs a valve job and more than $2,000 in work. And, they want to charge me $174 just to diagnose the problem.

I had a fule pump relaced and when I drove away gas was leaking from my gas tank. I had to go back to service and leave the truck and get a rental car.

I had the ignition replaced and less than one week later I had to be towed back to the dealer because the ignition failed.

Champion Chevrolet does not take responcibility or pride in their work.

I will not ever buy another Chevrolet Truck or car.


I'm shopping for a new corvett (c6) they won't allow a...

1.2
timmodw on 12/10/2004

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 2.0 Overall Experience: 1.0

I'm shopping for a new corvett (c6) they won't allow a test drive? My household income is 200k+ and I owe on nothing except for my house. I said If I like the car then criteria for selection is lowest price. Thats when the salesdweeb got the stupid expression.

I guess their overhead prevents them from being competative!


The following review is in my opinion. This was several...

1.2
mlupan on 10/28/2004

Customer Service: 1.0 Quality Of Work: 2.0 Friendliness: 1.0 Overall Experience: 1.0

The following review is in my opinion. This was several years ago but I had my car in for service and the technician put the wrong transaxle fluid in and i later had to have the car towed back to the dealership for the right fluid. More recently I called to schedule a recall repair done for a chevy car that I bought out of state. The first questions they asked me was if I bought my car from them. Why does that matter? Am I going to get poor service now because I did not buy my car from them? Champion also wanted my car for at least a day for a 30 minute repair job. Anyway I ended up driving the 300 mile round trip to Winnemucca Bosch motors to get the work done. Took them 30 minutes with no hassle whatsoever. Very pleased.


$39,984

Mileage: 39212

Color: Other

Transmission: Automatic

Body Style: SUV

City: Reno, NV

Engine Type: 308 hp 3.6L V6

$63,749

Mileage: 2393

Color: Other

Transmission: Automatic

Body Style: Pickup

City: Reno, NV

Engine Type: 6.2L V8

$17,984

Mileage: 82200

Color: Gray

Contact seller for Transmission

Body Style: SUV

City: Reno, NV

Engine Type: 2.0L L4 DOHC 16V

Go to all dealer listings


® 2024 CARSDESK. All Rights Reserved.