Century Dodge Chrysler Jeep RAM

4.0
Overall Rating

Customer Service: 4.0 Buying Process: 4.0 Quality Of Repair: 4.2 Overall Facilities: 4.7


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Renfro Farmers Insurance

5
Steve Renfro on 07/28/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I purchased my SUV about a year and a half ago. I went in and let Brian, one of the owners, know what I wanted. Newer, not new, mid size, third seat option, etc. He walked me straight over to a new trade in, I thought it was new, and told me about it. No going back and forth. His price on what this vehicle offers, upgrades, condition, mileage, was in my range and I could spend more but get less. He allowed me to test drive it for a night, offered me the same on anything else, if I want to try something on the lot. I absolutely fell in love with the options and way the car looked. Everyone that I dealt with there was on top of their game. I've had my oil changed there and a few other little service things handled there. 5 star every single time. I like supporting family owned and ran businesses. I as a small business owner can appreciate that and try to buy local. I recommend these guys anytime I hear of someone looking. They will take great care of you and you can trust them.


Awesome new truck buying experience!

5
Camille Pruitt on 03/06/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Best new vehicle purchase ever! Fast, courteous and professional! I will never go anywhere else!


Horrific Service Department

1
Steve on 02/29/2016

Customer Service: 1.0 Quality Of Repair: 1.0

I had an absolute horrible experience with their service department. After giving them an extensive explanation on what was wrong with my car (stuttering on the highway) they somehow decided to fix an issue with a ball joint that was apparently locking up my drive train during turns, an issue I had never noticed and never told them about. Since they said the ball joint was bad, they refused a refund as it fixed an issue, even if it wasn't the one I had brought it in for, even though I heard them over the phone guaranteed me that it was a fix for the issue I had stated. I brought the car back after having the same stutter reoccur 13 times on my drive to work, and 9 times on the way back. They kept my car for over a week, never called me once with an update, and when I finally called, they said they did not have a single occurrence of the issue I stated and could not find anything wrong, but would keep testing. I picked the car up to take it elsewhere, as I do not trust them with any aspect of my vehicle, and will just take the $700 hit for the ball joint so I can make sure I get the proper service elsewhere. And also, after apparently zero occurrences of this stutter happening over a course of their week test driving, it happened 7 times on my way back from picking it up. I am absolutely disgusted by their business practices and knowledge.


thank you Craig

5
Cindy and Kevin Thomas on 11/24/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Craig was awesome. The ordering and buying process was simple, efficient, and pleasant. Once the jeeps came in the financing guy, Scott was very efficient, simple and quick. The best experience with buying vehicles by far.


My first RAM Truck

5
O'Fallon Res on 11/07/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I have been in the car industry in the past and am currently on the vendor side of the business so I know a little bit about what should and should not go down when buying a car. Bottom line is this...Century does a fantastic job from start to finish. Joe, our salesman, did a great job keeping me informed of the process and was up front and honest in every way. I wanted this thing to move quickly...and they were more than accommodating. Great job Century and their staff. Go see Joe if youre looking for an CDJR products.


Tried to make a fair deal.

1
Eric on 08/30/2014

Customer Service: 1.0 Buying Process: 1.0

Very uncooperative. Treatment was basically consider yourself lucky we are selling you a car. Sad because I liked the car and was ready to buy. I copied this from another review because I had the same experience trying to buy used car. I will never go back.


Failure

1.7
Paul Brown on 06/24/2014

Customer Service: 1.0 Buying Process: 1.0 Overall Facilities: 3.0

Very uncooperative. Treatment was basically consider yourself lucky we are selling you a car. Sad because I liked the car and was ready to buy.


Great service

5
Patrick on 01/16/2014

Customer Service: 5.0

It was great. They called me literally within 20 minutes of me showing interest in a vehicle. I was highly impressed. I would recommend it to anyone.


Century great experience

5
Jack W on 09/23/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We found a used Chrysler Crossfire that Century had , and even though they were over 200 miles away we were able to finalize a sale. The car was ready when we got there and it was even nicer than we expected. Everyone at the dealership was very courteous and helpful showing us the features of the car. We left with an oil change and full tank of gas and a very satisfying experience.


"Is this a great day or what?!"

5
Peggy Morris on 07/27/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This is the third vehicle I have purchased from the team at Century Dodge and another great car buying experience! They are a family run and family oriented dealership and you are treated like family the minute you walk in the door. There is no pressure to "settle" for something close to what you are looking for. They make sure it is exactly what you want and you are thrilled with your new car. Which I am! From the sales team, the financing team to the service team. They are professional and very helpful! Thank You Kevin!!!


Dodge Durango

4.7
Dodge Durango on 06/04/2012

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

This dealership is friendly they are interested in my car issues and believe to fix the problem.


2011 dodge charger

4.8
Dodge charger on 06/04/2012

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Close for me as a dealership. They are good about getting me when I need to.accommodating


$28,977

Mileage: 63815

Color: Other

Transmission: 6 speed Automatic

Body Style: SUV

City: Wentzville, MO

Engine Type: 3.6L V6 310hp 271ft. lbs. 3.6L V

$12,977

Mileage: 80166

Color: Other

Transmission: Continuously Variable Transmission

Body Style: Sedan

City: Wentzville, MO

Engine Type: 2.5L

$49,977

Mileage: 1945

Color: Red

Transmission: 8-speed Automatic

Body Style: Pickup

City: Wentzville, MO

Engine Type: 3.6L V6 285hp 260ft. lbs. 3.6L V

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