Central Auto Group Hyundai

awesome!!!

Bought 3 cars from them !! All because of the manager their !!! Filippo the manger of the store is first class!! He makes sure your buying experience is perfect !! Thanks so much!!!!!!!

Never again

I bought a Mazda here and everything the head sales man said was all lies. It was certified and they said it was all up to date on maintenance, but when I went in for an oil change 2 weeks later they wanted me to spend $2100 on maintenance plus tires! Everytime I go in there it's all new people, never any familiar faces. I wouldn't recommend this place to anyone. They tell you what you want to hear at the time of the sale but when it comes down to it they do not deliver.

Very impressed

I was a little leary of going to this dealership because of the reviews, but I have to say I was pleasantly surprised. Ricky, Matt, and Chris took very good care of me. I was given a fair amount for my very well used trade, and they did the brakes and oil change before I picked up my new used car. They put everything in writing before I signed anything, which was important to me because I've had dealerships promise and then not follow through once they got their money. Staff was pleasant and accommodating. They even let my mechanic put the car up on their lift before I bought it.

Excellent experience with good staff

We recently bought out the lease on our 2014 Ford Fusion and Worked with Ryan Nagel and his Supervisor, Chris. Both were very professional and helpful. The process went smoothly and we easily agreed upon the price, inclusions and terms of the purchase with the finance manager. Both Ryan and Chris, as well as the finance manager (Jamie?) are excellent representatives of the company and we will certainly recommend them, and your company, to people looking to purchase a car.

After months of searching, I'm glad I made the trip!

I don't know where all these negative reviews were about. I had a wonderful experience here at Central! I drove from over an hour away and was greatful to do so. The sales staff were very friendly and worked on everything I asked for. Not only did they work with me on giving me as much as possible on the trade I still owed on that had problems but the salesman Rick actually followed me back home because I needed a cosigner who wasn't able to make the drive (I'm 70 miles away from the dealership). Also I bought a used car and most dealers never put gas in a USED car but he tool it and almost filled it for me! The first time in 15 years that a dealership even put gas in the car, being a used one, let alone just about filled it! I had driven to the opposite side of the state the day before and had a dealer try and pull a bait and switch on me, I wasn't happy. To have the opposite experience was wonderful! Thank you to all the staff that helped me! I will consider them for future purchases even being so far away!

One of the best

I had a great experince and would buy another car from this dealership and ken Gauvin was very helpful in every way possible answered every qustion i had

Fine

I don't have anything to add they were like any dealer I guess I would have liked a lower car payment I like the car I have but I wanted a Ford Escape

wonderful

I couldn't be any more pleased. Like i had explained.... Everyone was so caring and had wonderful personalities. I wemt in with a car i felt i could never get rid of and drove away in a brand new car and my daughter riding in back safely. I am very greatful and thankfulthankful the help amd everything everyone did for us. Thank you so much!

Good experience

Overall good experience. Straight forward pricing and discussion. Liked the friendliness and attentiveness of detail of the saleman and the store manager. Would recommend friends and family to purchase a vehicle from Central.

Excellent buying experience w/ Shannon Brown

Excellent customer service which made for a very enjoyable buying process. Highly recommended for your next car buying experience!!

Excellent Service

Shannon was my salesman and he was very professional. He was able to fullfil all my needs and then some. He was very courteous and would recommend others to go see him.

Love my car

I absolutely love the new car. Love how it handles and drives. Love the rear view camera and the miles per gallon. The Hyundai Elantra is everything that I was looking for in a car

Happy for alittle while

My experience was great but i was dissapointed to see an ad with a nicer model of a Tucson for 159 00 a month for 24 months just two weeks later

Brand New Car

I know quite a few people who have purchased vehicles from Central. I had NO apprehension at all about dealing with this company. Everyone treated me kindly and I greatly appreciated their willingness to get me into a high quality automobile..

Good dealership

Friendly staff, worked well with 3 young kids with me to shop for a new car. Clean place with multiple options of different vehicles to choose from.

Customer Satisfaction

Rick went out of his way to show me other car options. No high pressure sales. Good dealership because they give you the option of test driving other brands of cars.

2017 Hyundai Tucson Limited

Excellent automobile with a lot safety features, great body style, outstanding interior features , plenty power when needed, gas mileage better than expected,ride better than expected

My fusion

Matt and Chris worked their button off finding my fusion hybrid. I love it.

new car experence

I was very pleased with my experence on purchasing my new vehicle. Also the salesman was very pprofessional and informative. I had a great experence.

Alyssa Sanchez and Joe Lamonica are the BEST!

Alyssa Sanchez and Joe Lamonica provided me with the best car search and purchase (lease) I have ever experienced. I live in Rhode Island, an hour away from Central Auto Group in CT. I started receiving emails from Alyssa after searching on the internet for remaining 2016 Sonatas. Several dealerships contacted me, but Alyssa was BY FAR the most responsive. She found exactly what I was looking for - 2016 ECO trim, silver, a cd player, and power driver seat. When I could not make it to the dealership during that week after work, she spoke with her sales manager, and everything was handled over the phone with my husband and I - on a Saturday. Joe even offered to drive the car to me in Middletown, RI. Not only was their response and caring attitude the winner for me, but they beat the price the dealership 3 miles from my home in RI offered. Joe was delightful and very knowledgeable upon delivery of my new Sonata on September 14th. Since then, he and Alyssa have continued to be immediately responsive to my every question since then, as I am getting used to my new car and new touch screen. Just a quick note - I answered No to the questions about being introduced to Central's Service department, because I live too far away to go there for oil changes. Again, I have nothing but WOWS for Alyssa, Joe, and the Central team.

Elantra

Shannon was a great help in making a decision on our vehicle purchase

Amazing!!

Such a great place :) Ryan was really helpful, explained every detail of the car

New car lease

I commented already on this dealership earlier in this survey,please refer to that,I will recommend this dealership to friends and family members, I can not comment on service department since I just received vehicle

Evaluation

Thank you for a great experience. Unusually efficient and friendly. I will be back and I will recommend all my friends and family. Central is outstanding !

New car purchase

I waas met in the parking lot by Ken. I already new what I wanted to buy- a 2016 Tucson-but Ken showed me the extra features in the 2017 model Tucson Sport and it was the vehicle I ended up getting. I had a great experience with Ken.

satisfied customer

Pleasant experience and am enjoying my new car. Everyone at the dealership has been friendly and pleasant and always available to offer assistance. I did not have to go looking for anyone to help me. I would tell anyone that this is the place to buy a car. Great staff.

So bad I had to write a second negative review!

This is my second negative review for Central Auto Group. I wrote my first review in February 2016 regarding promises that were made but not kept (I was told I would get a full tank of gas and was under the assumption that they would not sell me a car that would immediately need an oil change- my bad) and unprocessed paperwork. I did receive a check for the cost of a tank of gas and an oil change...after a month of being told I would receive one and weeks of me calling to ask when I would receive the check. The paperwork issue was not resolved until June, and only because I called and asked why my loan company had not received a check from them for my cancelled extended warranty policy. The loan company processed the information as soon as I sent it to them, but apparently the paperwork that Central Auto Group needed to complete sat on a desk for 4 months. Again I had to call multiple times and send multiple emails until the issue was resolved. I bought my car in late December 2015. In June my air pressure light came on and I did not think much of it, until it kept coming on every week to ten days. Upon further inspection I discovered that one of my tires had dry rot! I took my car to a Honda dealership because of a common issue with the gas cap and asked them to also do a full assessment. The Honda dealership rated my back two tires' treads at 7/10 and my front two tires at a 4/10! I bought the car 6 months ago and now I have to buy 4 new tires!! Two with unsafe treads and one with dry rot and in order to keep the car balanced I have to buy the 4th, too. I emailed Mike, who was very helpful with my issues before, and he called me right away and asked if I had an estimate for the cost of 4 news tires and said he would work on it and call me the next day. That was August 25th and I have not heard from him since. I emailed him on September 9th to see if he had any answers, but again I have not heard back. I can not in good conscience recommend their sales, finance, or customer service department based on my first experience, and now I can not recommend their service department if they inspected the tires on my car and thought they were acceptable.

gr8 job

It was a gr8 experience Not a lot of waiting around .Got right to the task at hand. I really appreciate that.I WILL GO THERE FOR MY NEXT CAR

tucson lease

very satisfied with the whole proccess. took about 1/12 hours and i drove off with the car, will reccomend friends to visit the dealership. thank you

Review

Overall I was happy with my car buying experience. I did not like that they added gap ins without asking , that was later deducted, also glass etching the vin 189.00, and I believe there was a 300.00 charge for mv on top of tax title and reg,I would of registered it myself.

Great customer service

So beyond pleased with Joe and how professional and passionate he is with his job. I haven't ever felt comfortable in a car dealership before until I came to central auto group and dealt with Joe. Very professional and personable. Couldn't be happier! Thanks joe!

Very helpful and friendly staff

The staff at Central Hyundai were on top of everything and made the experience a pleasant one. Look forward to doing business in the future.

Very satisfied

I would just like to say how much of a phenomanal job everyone did at Central Hyundai. I have poor credit, sticky financial situation, and the car I was driving probably wouldn't make it home. I know it was a stretch, Jaime in finance, along with Mike and Joe, they made it happen for me. I love driving my 2016 accent, I get great gas mileage, my monthly payment is affordable, and I really feel like I am part of the Hyundai family at the dealership. When I got approved everyone in the show room hugged me and congratulated me to the point I was in tears of joy. Great group of people at Central Hyundai, I will recommend any and all people I know to shop and service at Central. I am one of very many satisfied customers and it's because of the people at the dealership. I just want to say thank you again for making it happen for me.

Ashley

Great buying experience. Promised to get me a payment within my budget, and stuck to their word. Filled my gas tank, and helped set up my first maintenance visit. Everyone was very accommodating, and answered any questions I had.

Excellent service

I was very satisfied with my purchase at this dealership. All the employees were very professional and friendly and answered any questions I had quickly.

What an amazing staff

The staff at Central hyundai are great. They know their products very well and they care about the customer. They really made me feel like part of the central family.

new tucson

so far buying the tucson was a good choice for us. enjoying all the new things it has to offer.The service was great and exceeded expectations.

Accent

We had a good experience at the dealership. No problems or issues with the trade in or getting the new car. Great service and professional staff.

Awesome!

Joe did an excellent job selling me my car! I had some truly horrific buying experiences up until then. He has also answered all of my questions and got me a really good deal. And was very friendly and nice. I would buy a car from here again!

A Happy Customer

This is the fifth Hyundai we have purchased and we are very happy with all of them and extremely happy with their Service Department over the years.

Worst Car Dealership I have ever dealt with

This is by far the worst dealership I have ever dealt with. I was interested in a vehicle that was listed as new. I called the dealership regarding the price that was on the internet and was told my price would be almost $3000 above that by a gentleman named Mike who had no Customer Service Skills at all and would probably do better working behind a bar. I called back and spoke with someone named Kim who helped me get the price that was listed online. When I drove across the state I found out it was not a new vehicle at all but a demonstrator vehicle with thousands of miles on it. I still was interested because of the price and not being titled. So we work on a deal for my trade for $8k. I placed a small deposit down and stated I will be back to complete the paperwork when I find out what my interest rate would be. I did not want to drive across state over an hour away to walk away from a bad deal when I had my own financing that would give me 2.5 percent (they would not allow me to use my own financing for this vehicle). A whole day goes by and I am requesting an update to the financing of the vehicle and kept on being put off. I also check the warranty on the vehicle, I was told that the warranty would start at delivery of the vehicle, I use the VIN number and contact the dealer service department and they advised that the in service date of the warranty started over a year ago, and when bringing this to the attention of the sales person Joe, I advised that I must have wrong information, but this is from the dealership. So at the end of the business day(Friday) I am texting and calling Joe and he is telling me "Oh just come to the dealership and don't worry about the rate". Now the dealership is approximately an hour and a half away.I tell him No, I do not want to make that trip without knowing the interest rate, I want to be able to consider all of my options. So he gives me the interest rate of 4.29%(now I have rate of 2.5% through credit union) I advised Joe I don't think I want to do a rate that high for this vehicle and if that's the case I want them to mail my deposit back. So next day I sleep on it, I decide I really like the vehicle I will drive down after I get out of work and see if we can work something out. I get to the dealership and they try to fleece me and say "Oh well you should have took the deal yesterday, now we will only give you $7k for your trade and the interest rate for the term you requested will be in %5 percent range.) I have a credit score in the 700s. I have never been treated so poorly by a dealership. I put these guys in the groups with lawyers and politicians, they are all snakes in the grass. A lie

My blessing

He was very honest, professional and very nice. Great hospitality he helped me out all the way through the process...At first he showed me what I really wanted but it didnt fit my need, he offered me something even better. Im happier with the choice I made.

excellent service

the dealership exspecially the gentleman that helped me was excellent.the customer service was great.i had a great experience and would definetly recommend that someone I know if looking for a car went there.

great experience

Joe at central Hyundai is a rockstar. He made the transaction painless and easy. He gave me and my son a great deal and helped us out of a difficult situation .Highly recommend

Excellent service

Joe from central Hyundai was Professional and very friendly. He made the experience smooth and painless. I would recommend this dealership to anyone. Great service.

Great experience!

Great people, honest and more than willing to make it a great experience. Joe called when I was on my way to ask what I was driving so he could keep an eye out for me as he knew I was limited on time. I arrived and he appeared seemingly out of no where, he took great care of me and made it a positive experience all around.

New car

John was very informative and helpful. He made sure to have all the information we needed and wanted. He was not "pushy" at all. John made sure that we had complete satisfaction at all times. This was my first time at a dealership buying a new car, and it was a great first time buying experience.

I'm Happy

My son, his wife, and my grandkids went to your dealership to check out a car for me, since I needed a reliable car. As we looked, the kids kept saying, "Are you happy you're going to get a car?" We hadn't gotten it yet, and didn't know what the bottom line was going to be, so I told them I wasn't happy yet. After everything was said and done and I had the keys, the kids asked again, "Are you happy?" and I said, "YES!!! I'm happy!" I'm very happy with the whole experience, and I love the car.

Service

The service is great at this dealership. We always have our vehicles serviced here. They always acomadate our schedule.This is a pluse for us and very important.

My second experience

after my first car experience with the Mazda department I was skeptical but I came back to the Hyundai dealership and service was excellent the staff was sympathetic to my last experience offered my a great deal and were very friendly even my father had a previous bad experience with central but was very impressed with how I was treated and said he will come back to central for future vehicles.

Central Mazda Patrick Saad

Patrick was very helpful. He not only made an amazing deal happen but did it incredibly quickly with zero hassle. He listened to me and made the deal work in my very tight budget. Thanks again!

Satisfied customer!

I decided to visit the Central Auto Group in Plainfield, Ct.on Saturday, July 30th because I had just recently started a new job as a "medical courier". My job would require that I would be working out of my own vehicle, In other words, my car would be my office on wheels, so I would be needing a reliable vehicle that was fairly compact and would also need to be great on gas mileage.When I arrived I was immediately created by the smiling face of Patrick Saad, one of the salesmen. I informed Patrick what exactly Iwas looking for and within 10 minutes he had me checking out a 2016 Ford Focus. the size and price were close to what I was looking for, so we took it for a spin,and I like the feel of the car immediately. It was like it was specially designed for me. I loved it. I did want to try out a couple of more vehicles, just to make sure, but the Focus seemed like the perfect fit. So from that point on, Patrick did his magic, and answered all the various questions that my wife and I had, and on Tuesday morning I drove out of the parking lot of Central Ford a very happy customer. Our experience with Patrick and the rest of the management team couldn't have been better! We would highly recommend Central Auto Group to anybody looking to purchase a new vehicle. David Mowrey

Great service

Best experience I ever had purchasing a new car. I enjoy working with this dealership. They are all very professional and courteous and I highly recommend them

Informative Team

Joe LaMonica took the time to explain every detail . Even after I said let me think about it and I will get back to you ! I called Joe later in the day and took time to answers more questions. He offered for me to take the car over night as I told him I wasn't sure about the car . Nice that there was no pressure .

Overall review

We were greeted as soon as we arrived and made to feel at home. The sales associate and manager worked with me to get me the best car I could for the amount of payment I had available. They made sure I had all the details that I wanted.

Service department does not stand behind their promises

Brought my car in a few times for a vibration issue. Service department said it was the tires "absolutely nothing wrong with the car", however if I put new tires on it and it happened again they would fix the issue and replace the tires. It happened again and are only willing to check alignment if I purchase tires there. They never advised alignment be checked on any of the previous checks. Remember, absolutely nothing wrong with the car. I will never purchase a car from there again. I need a service department that is willing to keep their promises.

Craig's message

We are very happy with the wonderful people at Central Auto Group. Working with professionals Joe Lamonica and Filippo Marchione is a pleasure and will ensure we return time and time again for both service and future car purchases.

Great Experience

We had a great experience here. Mike and Ryan went above and beyond to locate the exact car we wanted. They were super helpful and answered any questions that we had. Everything was handled professionally and to our satisfaction.

Great experience

This has been the best buying experience I've ever had, they went above and beyond for me, I will recommend this place to everyone, thanks!

2016 buy

Everything was clean. Everyone was professional but friendly. It was a better experience than I anticipated and I'm very pleased with that. I will be back for sure.

Good Experience.

Came in to buy a truck and a plow. Casey greeted us and showed us around. He was kind of new to ford. but good.

Excellent Service

Salesman was very friendly and answered all questions and was very helpful also other staff was also service department had vehicle ready for the same day

Great Sales Guy

Bought a f350 truck from central automotive. our sales guy casey did a great job. It took longer than expectd but he was nice and brought us a coffee. And he seamed to genuinly care about our concerns. Great place. manager is a little mean though. but got me approved after my mother cme in and co-signed. highly recomend this dealership and salesguy.

Excellent sales staff

Rick has always been a professional and feels like one of our family. Been buying here since our first 2008 Sonata. We appreciate the straight forward approach to sales.

Hyundai 2017 Elantra

Salesman was very professional, helpful and kind. Took a very reasonable amount of time to work out the details. On the Internet, Central Auto Group has poor reviews. My personal experience was very good.

Great Service

I would recommend this dealership again. They were very friendly and did not pressure me into anything I did not want. The service was great and I would come back again for my next car and I would send friends to buy a car there.

Great,

Loved everyone down there, staff was great and helpful , they were very knowledgeable and exceeded my expectations, would recommend to anyone and everyone that needs to get a new car

Frustrating, Unprofessional Experience

I visited this dealership on June 11, 2016. There was a used Frontier which perked my interest.At first, everything seemed fine. I was pre-approved with Capital One. I asked the dealer if they accepted Capital One financing. Three separate employees, including the Sales Manager, told me yes. One employee stated that they not only accepted Capital One financing, but that they could get me an even better rate. I am well aware that interest rates are largely dependent on my credit score. Capital One, after entering all of the truck's information, quoted me at a rate of 7 - 8%.After we agreed on a price, the salesperson told me to go relax at home, and he would call me when the financing paperwork was ready. I was super excited, and ready to purchase. The salesperson later told us to arrive at 3:00 PM. We showed up at 3:00 PM (on our anniversary, mind you), and were seated in a waiting room. Our salesperson told us that he would be leaving at 4:00 PM, but that the rest of the staff would take good care of us. I've never had a salesperson leave me before finalizing a purchase. It just seemed unprofessional - that should have been a sign of what was to come. The Finance Manager called us to her office at around 4:15 PM, but only after trashing the last customer she spoke to. I was appalled, but tried to ignore her rude nature.When we sat down with the Finance Manger, she quickly jumped to a 72 month payment proposal, at a rate 3 - 4% higher than what Capital One had quoted us. I asked what had happened with our Capital One application, and she told me that the dealership does not use Capital One, after three separate employees had told me otherwise. She went on to say that she had been doing this a very long time, and that this is the best rate we are going to get. We walked away from the deal.Our salesperson promptly texted us. He asked if everything was alright. I said no. I was pissed that three separate employees had lied to us, and that the Finance Manager hadn't even tried to process our Capital One pre-approval, as if we were just supposed to settle for her proposal because she allegedly knows best. I was then told that he would get us our quoted rate. I told him I know that some of this comes down to our scores. He adamantly declared, again, that he would get us our original rate. I began to feel a little better, even though we had wasted much of our anniversary on a dead end deal.Three days later, the salesperson texted me. He said that the rate offered was the best that they were going to be able to do. He dropped it to the dealership's buy rate, which was a fraction of a percent lower than what the Finance Manager had offered us. The only difference was they decided not to mark up the rate that their bank had offered them. I asked if he had tried to process the Capital One pre-approval. They still had not. I, again, was being told to settle for a rate that was 3 - 4 % higher than a quote I had in front of me.The salesperson tried to reassure me that I was receiving a good deal because he is the owner's son. I felt as though flaunting that was a bit inappropriate, and like he was trying to turn this into a pissing contest.I wouldn't have been so offended if they had just tried to process the pre-approval, but they have refused to even try. I affirmed with Capital One that any dealer can submit an application to them. They must be receiving a kickback from Wells Fargo. Why else would there be hesitance to save your customer potentially 3 - 4%, and complete a sale? I was ready to buy, if they had just tried. They're just being greedy.This place is willing to say anything to try to make a sale. I can picture them trying to tell me they submitted an application to Capital One, just to shut me up so I'd maybe settle for their rate. Even if they fixed this, I wouldn't be able to trust them again. It's too bad for them - I trade in a vehicle every three years. If they had treated me right, they could have made some money off of me.The Sales Manager said he would call me yesterday, and that he didn't know why they just won't run the application. He never called back.

LOVE MY CAR

LOVE THIS DEALERSHIP. IT HAS BEEN MY GO TO DEALERSHIP FOR MANY YEARS . THEY ARE FRIENDLY AND COMPASSIONATE ABOUT YOUR NEEDS. I WILL DEFINITELY RECOMMEND THEM TO MY FRIENDS AND FAMILY

Pleasurable Experience

From the first step onto the lot, my shopping for and purchasing a new car was wonderful. I looked at several makes and models of a few cars and SUVs and did not once feel uncomfortable. I even asked for a different color that we had not seen on the lot....wouldn't you know, my dream car, in my dream color, was "in back" ! I could not have asked for a better experience! Thank you!

Jill Reyor

I couldn't ask for better service than I received. Everyone that I dealt with was friendly and went above and beyond what was required. My car was even reconned by a salesman because there were no reconnected personnel there on the holiday weekend. Who could ask for more than that!

tuscon

Great experience. STAFF was professional and went above and beyond our expectations. Facility was neat and clean. Great communication. I was happy with the experience.

Satisfied

The new Sonata 2016 handles well, brakes well, and looks excellent. The company put a lot of thought into making this care fun to drive. Also we are very satisfied with the gas mileage.

Love my car

Great Experience all the way around , from the sales men to the vehicle. Very pleased. I will be recommending my friends and family to go there to purchase a car.

Wouldn't go anywhere else!!!

I have been around the block or two buying cars through out my years and this dealership is BY FAR THE BEST I'VE EVER EXPERIENCED! The gentleman, Joe LaMonica, of whom not only greeted me promply but not in a rush also helped me with my entire visit. Joe is very knowledgeable with his vehicles! I was so impressed!!! I felt so comfortable with him I felt as though I had know him for many years, in fact, he is so involved in what he is doing I really felt I had that one on one time with him I actually just sat back and listened to every word he said. Really he is an exceptional man and you can tell he takes much pride in their customers and come to find out not only does he meet every expectation on my list he also helps everyone and does so in a manner, he makes it look easy although he may have one of the toughest positions there, he does it with ease and a grand smile!!! I will surely be back to Central Hyundai because of Joe LaMonica, he's a very hard worker and loves his job! Its refreshing to see someone of such a wonderful personality in a career he's passionate about! Y'all better treat him right he's the best asset there is at Central Hyundai!!!! Thank you and God bless! I love my sonata!!!!

satisfied customer

The entire team made me and my wife feel welcome. we were shown the type of vehicles we discussed and once we decided on a particular style, the sales person gave us the run down on the next level of options. I feel that I got a good deal and was treated very fairly.

Great!

Rick from Central Hyundai put me in just the right car for my needs. He went through everything and made the experience very quick and easy. Thanks again for everything, I love my new car.

Excellent Review

I had a great experience with Central. This is the second vehicle that I have purchased from them. The experience was great both times. I went in for an oil change and left with a new car. A+++ salesman.

Pleasant Experience

Overall, it was a pleasant experience. The only comments I have are fairly minor things: -My wife had mentioned more than once that the stickers should have been removed and glue cleaned off for us and that the car in general could have been wiped down/washed before delivery. -For me, I think the day would have gone a lot faster if the pricing on the used cars was available from the start. I think would would have still ended up in the same new car we bought, we just would have come to that decision faster. Ryan was a pleasure to work with, and we really enjoy our new car.

Joe and Matt rock!

This is the 3rd car I purchased from this dealership. I have dealt with Joe many times before this visit to see different vehicles before finding the right fit. He has always been very professional and helpful. Matt took care of us the day we actually purchased the Hyundai. He was great and took his time explaing the car and its features to us. It is always so great dealing with Joe and Matt. I will absolutely reccomend this dealership, and those people to anyone looking for a new car! They have a great attitude which made the whole experience easy and worry free. I love the Tucson! It was by far the best car I could have gotten!

Cierra

I am very pleased with Central Auto group. I found and purchased a 2017 Hyundai Elantra on the same day I went looking and I love it! Everyone working there was very nice and helpful!

A VERY HAPPY PERSON

I WILL BE GOING BACK FOR THE NEXT CAR .JOE WAS VERY HELPFUL I WAS VERY HAPPY WITH HIS REVIEW OF THE CAR I BUY .I AM VERY HAPPY WITH THE CAR .THANK YOU SO MUCH

Great experience

I have nothing but kudos to this dealership. No pressure dealership very friendly staff! Thanks Mike B, love my new car! Would recommend these guys for your next new/used car ??

Friendly service

My salesperson, Joe Lamonica, was very helpful, friendly, and courteous. I have purchased 2 Hyundai cars from this dealership, and I have referred my family and friends who have also purchased vehicles at this same dealership.

New Care purchase

The salesman was friendly and he made an effort to listen and meet my needs for a new car. I did not feel rushed and I had the opportunity to try 3 different cars before making any decision

first time hyundai

I believe in a work ethic that it seems not many people have anymore, the way you do a job is a direct reflection of yourself. This is the only place that i have seen in years that really takes pride in what they do. I am a very hard person to impress because it seems people just don't care anymore, but at central Hyundai that is not the case, they have the old time values, they care about what they are doing and as soon as you walk in the door you feel like you already know them, i wish i would have known them before i bought my other car from a different dealer. It was nothing less than impressive.

helpful

Got what we needed done. Joe was great and made things happen fast. I would recommend to Central Auto Group and Joe Lamonica to anyone

Internet pricing

I was well satisfied with all aspects of the leasing process except for the finalization of price via the use of the "internet pricing" format.The internet clearly stated the sticker price(20,000) MINUS sale price (3,400) & MINUS loyalty rebate(500.00).Unortunately,the "fine print " Essentially eradicated the above price structure raising the cost of the auto to its original price.I am sure most auto dealerships price in this manner but It is a bit deceptive.I would have been happier just paying the sticker price (with a slight discount) than the 20 minute explanation why in reality the sale/loyalty was non existent.In any case.I was very impressed with my salesmen (Ricky) as to his knowledge and courtesy. AND yes I would by another Hyundai from Central but be more knowledgeable and abstain from asking about "internet pricing.

Great experience

Brian was an excellent sales rep. He was not pushy and he helped me out with all my needs towards the vehicle. All around experience was great and i will be coming back.

2016 Sonata

Very happy with the purchase and with our salesman Rick. He worked well with us finding the right car for our budget. He also took the time to address all our questions and concerns.

These guys are awesome!!

As stated on the previous page- these guys were wonderful. Please look at what I wrote for more in depth review. I look forward to bringing my car there for future maintenance.

EXCELLENT

Central is where my entire family gets their vehicles and we won't go anywhere else because they're that great. They treat us like we are family. As soon as we pull up in driveway they are right there to greet us on a first name basis.

Satisfied with purchase unhappy with sales managers lack of concern with my issues

Would recommend my salesman Brian to friends and family. I would not recommend sales manager Mike. Disappointed that GM was not made aware of my concerns.

2017 Santa Fe

The Santa Fe handles very well, all the features are what we wanted in a vehicle. We especially like the ease of getting in and out of the vehicle.

Great....

Had a wonderful experience and I recommend any individual to purchase a car from them. I am driving a brand new car for under 18,000. I am glad to just jump in my car and go with no worries

Awesome dealership

Straightforward staff and treat you like you have known them forever. They do what they say they will do. Will definitely come back for all my vehicle purchases and service needs.

Central Hyundai - Plainfield

Central Hyundai in Plainfield has continued to provide outstanding sales and service. I didn't realize it before, but we recently purchased our 4th Hyundai from Plainfield, and 6 total Hyundai purchases over the years. Very satisfied.

Love Central Auto!

Pleasure as always to purchase my 4th car from Central! The sales staff and service staff are top notch. I've never been disappointed. I love how I'm always contacted after a purchase to be sure I'm happy with the selection I made. Also, there was a recall on the car I purchased 2 years ago and before I even received the letter in the mail from Hyundai, Central contacted me to fix the issue. That is dedication to your customers! Thank you for such great customer service!

Surprised

Did not originally or was not even thinking of purchasing a Hyundai. Was looking at higher end vehicles. After visiting Central Hyundai and explaining the type of vehicle that I was looking for, the salesman proceeded to take me on a test drive in a 2012 Hyundai sonata. I was impressed at how nice the car had driven, from which then we proceeded to the showroom to get a finalized price. While in the showroom I seen the 2015 sonata sport and asked ?, how much is this car. They quoted as saying that this car had about $7000 in rebates. and I was looking at about $25,000. The next day I returned, for I was short on time, for a test drive and a final number. Needless to say I was impressed, for it had numerous options and was about have the price of the other cars I was originally looking at. Plus it drove better in my opinion. The salesman was a big help and offered no pressure. Needless to say I ended up with a car that is very nice and totally unexpected. Thumbs for Hyundai.

Incredible Customer Service & Good Car Buying Experience

I have to recommend Mike Brehler as a salesman. He is, without a doubt, one of the hardest working salesmen I have ever met in the auto industry. He truly works for the customer.I live in MA--about 45 minutes from the dealership. While on duty at the dealership, Mike took the time out of his day (and, presumably, away from commissions), to drive up to the MA RMV and get my car registered for me. I typically don't write reviews for anything...much less a car shopping experience... But this situation seemed to warrant a review. The entire experience--from start to finish--was great.I would highly recommend Central Hyundai if you're looking to buy a new vehicle. I had visited nine dealerships in three days when I arrived at Central Hyundai. Needless to say, Central Hyundai was my last stop. They gave me to price and experience I was looking for. Enough said.

Accent purchase withe Mike B.

My experience was painless and pleasant. Everyone I came in contact with was eager to help. The staff went above and beyond into their efforts to get me in a new vehicle.

excellent service & professional Do not rush you or pressure you into something you do not want I am very satisfied with the service I receivedThis my third car from Central Hyundai I will be back

Excellent service &professional very satisfied and will definitely recommend Central Hyundai &have someone I work with bought a vehicle & they were very satisfied I have purchased three vehicles & will purchase my next vehicle Great staff don't change a thing

Customer

Final pricing of car itself did not reflect the offered price. Was more even after a substantial down payment I put down. I plan to buy ot after lease and hope the pricing is a fairer price and makes up for what I was actually charged.

No pressure at all buying experience

This was a great experience. Knew what we wanted, showed some cars and purchased. Great team here at central hyundai. They put us in the car we wanted. It has all the bells and whistles. Very nice.

3rd Purchase

This was our 3rd purchase from Central Hyundai and as usual, everything went smoothly. Courteous, helpful and always professional. Just an overall great dealership to do business with.

Did the right thing

Very happy with how things turned out with my Central Auto Group experience. After some miscommunication from their internet sales representative they honored a price we agreed on and found me the car I wanted from another dealer. They went out of their way to ensure I was pleased and everyone was extremely nice and easy to work with when I picked up my car. Their finance person was so honest she even caught that I gave them an extra $100 and returned it to me. While they were over an hour from where I live it was worth the drive.

great experience

This is the second purchase from Central Hyundai. Each experience has been easy, professional, and proceeded in a timely manner. From the salesperson, to the floor manager, to the finance department, each part of the experience has been a pleasure.

nice place

They were nice and worked with us on price. we were planning on getting a used car and left with a new one for a good price felt very satisfied with my experience.

Excellect car buying experience

The staff here understood I was looking to make an educated purchase, they took the time to physically view a few different options and models to ensure I was negotiating on a vehicle that would be what I was looking for in value and quality.

A new experience.

"I wanted a new car. My cousin recommended Central, as he had already purchased 2 cars from them. He told me to bring my title with me,which I thought was strange.We arrived and were greeted at the door. My cousin asked for Joe and so it began. I explained what I wanted and was invited to sit in an Elantra and also an Accent.I was trading a 2004 Cavalier. The Accent was more than I expected so Enrico took me on a test drive. I was sold. I test drove a black one and that's what I wanted until Enrico showed me a silver one. A short time later Joe came over with the finance lady and it was a done deal. I gave Enrico my title. He got me a coffee and said he would be back shortly. During the ""shortly"" he filled the tank and had the car detailed. He unloaded my trunk for me,and I drove my Accent home. After I met the finance lady Enrico also took care of the registration and obtained my temp card and also my proof of insurance card."

Love!

Went in planning to upgrade to a 2016 Elantra.. Walked out with a 2017 in BRIGHT BLUE... the only one at the time available in New England! Brian and Joe worked wonders to get me into the car for not much more than I was paying already and I'm beyond happy with the car, the service and all they did. 4 years on this lease... And I'll be back for a new one then. Hope to work with them again.

LOVE LOVE LOVE!!!

I went to upgrade my 2013 leased Elantra recently and had planned on a 2016 with the same if not less features than I had on the old one due to not having as much money to put down... however, Brian and Joe worked some magic and got me into a BEAUTIFUL Electric Blue 2017 Elantra for not a whole lot more than I was already paying. Needless to say I was beyond excited.. and then to be told I now owned the very first Electric Blue one in all of New England... smile hasn't left my face yet and it's been a good week and a half!! LOVE my car, love the service these guys provided me... will be back in a couple years to upgrade again... maybe... I really do love this one :)

Wonderful Experience

My mom was recently in a car accident and needed to get another vehicle, with my living over an hour away from her it was hard to coordinate our schedules along with mother nature cooperating to get to the dealership to shop for a car. When she found a Hyundai Elantra online that she liked, she contacted the dealership. Salesman Brian Pelletier drove the car to her house for her to look at, taking the time to explain the features of the vehicle. With the assistance of the General Manager Flippo and Salesman, Brian Pelletier my mom is now leasing a 2016 Hyundai Elantra. Flippo and Brian went above and beyond for my mom, I wish more dealerships treated their customers in this fashion. Even though I live so far away, I will be taking my Hyundai Tucson here for servicing. Highly recommend.

Great place!

Very friendly people. It was easy to purchase a vehicle here because we didn't feel attacked like you do at most dealers. Everything was clean and it was really easy to see their inventory even after it had just snowed. They do a great job at showing all the new features and explaining things 100%. Great group!

Horrific experience

I have had a horrific experience with Central Autogroup since purchasing my car there at the end of December. The salesman they paired me with was obviously new and when he came to pick me up so I could bring my new car home (which was a nice gesture) he smelled of cigarettes and had the audacity to light a cigarette in the car while he was driving me to the dealership! While waiting for them to finalize my paperwork (which took about 2 hours) I witnessed bickering between managerial staff and office drama, something a customer should never have to witness. The car did not have a full tank of gas, as I was promised, nor was the oil freshly changed I had to drive it directly to a Honda dealership to get the radio working because they did not know how. The car itself has been great, but the horrific customer service has continued. Less than an hour after I left the dealership I called to cancel the extended warranty. I left a message for Jamie in finance and told her to cancel the extended warranty and to call me if she needed more information. I never heard so I assumed she had done her job. When I received my first bill for my car loan it was apparent that she had not cancelled the warranty. I called multiple times to speak with her but she was never "available". I finally was transferred to a manager named Michael, who seemed to actually care. He told me he would deal with the issue with Jamie and send me a $50 check for the oil change that was not done and the full tank of gas I was supposed to get. That was 3 weeks ago and I never received a check. I called the warranty company today and they informed me that the policy was never cancelled.This is the worst customer service I have ever received anywhere. Apparently unless you continuously call and badger them, they will not do their job. If this is not taken care of by the end of the day today I will demand to speak with the owner and give a detailed list about all of his employees who failed to do their job.

Great experience

Everyone did a fantastic job . I would highly recommend this dealership to family and friends. Great job getting me into the car that I needed.

Great seevice

It wa good experience and will recommend to my family and friends.

Great buying experience

This is the second time that I have been to central auto and both times they were great and very informative I will definitely recommend them to all of my friends and family!

Very pleasant

The sales staff worked with us to ensure our satisfaction both with pricing and product. The finance group also did a good job with finding a reputable bank to.

Great experience

A very pleasant experience. Introduced to everyone in every department. All were very friendly and helpful. I am very happy with my new vehicle purchase.

Quick and easy

I had a short timeframe to trade in and buy a new vehicle and they did everything in their power to get me exactly what I wanted.

great place to shop

was the best service that gone through. and would tell everyone to go here

Great Salesmen

The lot is huge with a large variety for viewing. The will let you test drive anything that you're being serious about. My salesmen, Glen Horton, pulled cars out from way behind others all because I preferred that color to another. Took the time to help me with all my questions and if he didn't know he didn't just try and make stuff up, he would go and find out for me from another. Good area around the dealership to test drive with easy access to the highway to really get a feel for the car. Glen even filled the tanks of the car I was test driving so we could go a back road test for the Mazda I was interested in. Never felt pressure to buy it or any car for that matter. The paperwork felt pretty standard for a car buying experience but they were great with pricing. Showed me what they paid for it and what they offered me wasn't far from that price. Great dealership and an amazing salesman and fast customer service response.

New Car Experience

Great staff, friendly and very well familiar with all options available for buying or leasing my new car. It was a very pleasant place to do business.

2016 Hyundai Sonata

I felt that I had to wait too long during the initial purchase. We were told that the car we wanted, in the color and with options desired was not available, but then it mysteriously appeared. We were told that it was misfiled in the inventory. Before it appeared, we test drove several different cars and models, which took several hours. My wife and I are very pleased with the car we eventually received.

Horrible Customer Sevice

This is by far the worst car dealership experience I have ever had, the service department is even worse. Have had my new Jetta for little under a month and now they have had to rebuilt the the engine because they messed up the car after doing a scheduled maintenance.

Central Auto Group (Hyundai)

This is the 3rd car we purchased here. The 4th Hyundai overall. Very satisfied with the salesman, and even more so with the Service Department. Face it, you may spend a few (long) hours with the salesperson, but will have regular visits with the Service Department over the next few years. Quality all around. Both care about the consumer.

Thanks Central

Alejandro and Joe treated me very professionally, respectfully and met all of my needs to my satisfaction. Love my Sonata, this is my 3rd, so I guess I am a lifer!

Excellent experience!

Dealerships could take lesson from this particular one. They beat out my previous offers by other dealers and we're always polite and never pushy. I had my mother and my newborn there and they were all treated great. EVERYONE was very polite and worked very close to each other, like a family.

First New Car

This is the first vehicle that I have personally bought new. My overall experience was good and would recommend to others looking to buy a new vehicle to check out Central Auto Group in Plainfield, CT.

Great experience

This dealership and its employees were great. The staff was friendly, knowledgeable and mafe the whole experience stress free. This was awesome experience and would recommend them to others.

A Friendly Place To Buy A Car

Dealership was friendly and not pushy. Love the free car washes! Sales people let me make my own choices.Comfy ,clean waiting room. Ample parking right outside the sales department.

New Car

I Love Central Ford. I have purchased/leased five cars through them. Never had any problems with any of the vehicles. And service department are wonderful!!!

Awesome!

Staff went above and beyond to meet my needs. Friendly, Courteous, Professional, Patient, Sense of Humor, Not pushy, accommodating in all aspects of the sale.

Good experience

Recommended.Good prices and customer service. Professional Staff. Good selection of vehicles to choose from. Service staff friendly and accomplished. I would buy another car from Central.

Excelent

Prompt service, knowledgeable staff, large inventory, friendly atmosphere. I went in dreading buying a car but drove out the lot 100% satisfied. Happy I made teh decision to buy there

2013 hyndai accent

today was a very great day thanks to Joe lamonica and Rick mahoney of central hyndai. the costumer service was absolutely fantastic, sales manager Joe Lamonica really went out of his way to meet my needs in buying a car. I felt alot of respect and dignity at this dealership. I give central hyndai my top recomendation to anyone looking to buy a vehicle.

Professional helpful sales staff

I was impressed on how knowledgable the sales person was about the features of the vehicle. Went in knowing what I wanted, and what my trade was worth. Not a lot of back and forth dealing as with other dealers. Overall felt very comfortable dealing with everyone.

Beyond Excellence

We were not really looking for a car, but after Eneriko left us a message, it got us thinking. Our meeting with Eneriko was wonderful. He was kind, patient and was able to answer all of our questions. During our first meeting we also were introduced to Rob and Phillipo. Both made us feel at ease and put no pressure on us at all. We left the first meeting without a vehicle, but with amother appointment 2 days later to discuss more options. We test drove two VW suvs after meeting Tyler. Rob, Tyler, Phillipo and especially Eneriko made us offers we could not refuse. Today we leave Central Auto Group with a Truck for my husband and a Tiguan for me. They helped us meet our price point and the rest is history. We could not have done this without the professionalism and kindness we were shown. 5 years ago we bought our explorer and we are again repeat customers. We will be back in our future car buying adventures. To Rob, Tyler, Phillipo, and Eneriko. ....you are all a class act. Our biggest appreciation to all of you.

Matt was a very helpful got me in a great new car

Matt was very helpful and patient got me in a new car the same day. Tha ks for all your help.

Central Hyundai, great place!

This is my second purchase at Central Hyundai and I just think they are the best!!! I actually did not plan on purchasing the day I visited but they made my mind up for me :)

car purchase

Joe Soponaro(jay jay) was awesome. Very helpful. Made it happen. Love my car!

Best dealership ever

They were very professional and exceeded my expectations. I will definitely be back to them when I need another vehicle and I will definitely recommend them to anyone.

My experience was very good

Went in to dealership with a certain price I wanted to pay for a car. I was able to get the price I needed. My salesman Rick Mahoney was good to work with. I am enjoying the new 2016 Elantra.

Central Hyundai

Everyone was very pleasant and understanding. My salesman started right away with what I wanted in a car, and we went through some options and found the right car. I was about to test drive and see all of the features the car gave to me. Brian Pelliter gave my the whole run through of all of the features. Then they gave me the car for the night, with a full tank gas. The next day we had to sign paperwork and then the car was mine. Im am totally satisfied with everyone I came into contact with that night!

Smooth and amazing experience

I had a great experience. The guys are amazing so polite and knowledgable. They eased my worries about what I was getting myself into.. I am so happy with my decision and would highly recommend central Hyuandi to anyone looking to trade lease or buy a new car.. JJ and Joe and Mike were all great to work with..

Great experience

Purchase was quick and easy. Salesman was knowledgeable and friendly. Facility was very nice. The only thing was that I didn't get a new car rate for the loan, it was a used car rate because it was a new 2014 and I wasn't informed of that.

Service great rest unprofessionable

I bought a lot of vehicles from here and was treated great, except for this year, I will never buy another car here, nothing but problems, should start with all new staff except for service

Great dealer

I am very pleased with my experience. Very professional people and friendly. I want to thank all that worked with me when I lost hope of getting out of my tin can yaris. I am very pleased with Mike, Joe, JJ, and the woman (sorry forgot her name) in the finance department in the hyundai area. They never lost hope when I did. They made it work for me. I know when my girlfriend and I need another car we are going back there. Thanks again guys.

Awesome customer service, overall great experience

Bought a Sonata from Rich yesterday and am extremely happy with the entire process as well as my new car :) would recommend seeing Rich if you are looking for a great car and a no pressure buying experience.

Great interpersonal experience & quality vehicles!

I was hesitant to travel 75 miles from Waterbury to Planfield, CT, but my daughter had picked out a 2015 used VW Golf on Central Auto Group's WEB page, to bring back to Florida with her. I was surprised on the professionalism from the first phone call to the "down-to-earth" desk conversations. Sales Counselor, Matt James, was excellent! Matt took the time to answer all my questions and immediately researched information on the vehicle's past history. He followed up with me via e-mail, text and phone calls. Overall, I highly recommend Central Auto Group as a dealership to visit and do business with. Doug Vaughan

NEW RIDE 2016

Looking for a new ride ..stop at Central Auto Group..Friendly sales staff. Thank you Brian for your assistants and patience with me...

new crv

I had gone to 2 other dealers and no one was willing to work with me and my situation but Keith and your staff did exactly just that.

Wonderful service, quick delivery

Wonderful service, Rick Montgomery was great and Joe Lamonica was very helpful. Happy customer!

Great experience definitely and highly recommended

From the moment I stepped inside the doors I had nothing but a great experience .. I was looking for a newer car since mine was so outdated. This was my first time looking into a car on my own.. I had questions no idea what I was doing and so nervous.. Joe the manager took great care of me as he has for other members of my family.. JJ was an awesome salesman to deal with he made me feel good about my decision on the choice I made was very helpful and encouraging.. The guys worked with what I could afford and made it happen and I'm so excited and happy to be in a new car they answered any questions I had . I would highly recommend going to see them and I look forward to working closely with them in the future.

great and friendly service

had a great experience with matt james and the rest of the crew at the dealership i would highly recomend friends and family every one was great to deal with

2016 Hyndai Elantra

Great Service! Wonderful customer service. Brian was such a great help with the buying process. Everyone was very pleasant. They were able to pay my previous loan off, and get me into a brand new 2016 car at a great price! Very recommended! Great place to buy a car from!

First Car Went Smooth

I think the overall customer service is excellent and buying process was easy thanks to Eneriko Ferraj

great service

The best service ever dealer is very nice and friendly and quick with me

FABULOUSSSSS SERVICE!!!!

I went here and had Eneriko Ferraj as my salesman and he worked wonders! I went to multiple dealerships and they couldn't assist me at all with my trade-in. I'm so happy!! I would refer anyone to Central Auto Group in Plainfield, CT!!!!

Pretty good dealership

Buying the vehicle was not a terrible experience. The staff were very friendly and helpful; all had a great sense of humor!

Ask for Alex (Alejandro)

Went into this place even though I live in RI it is close to my job in Sterling. Initially went to see about a Ford Fusion that was extremely well priced for its year and mileage. Inquired through the internet first and they called me back. I arrived and met the lady I spoke with on the phone who introduced me to Alex. I explained right away that I was only there looking that day and was not leaving with a car, which he respected, jokingly adding "you can still take it today if you want to now." I sat and talked with him for a few minutes but had to get back to work. Needless to say that car was gone in a heartbeat (found out it was the LOT car, ditto the low mileage). I scheduled a Saturday appointment and did my research online and printed out the models I was interested in-mostly Hyundai Elantra's and Mazda 3's. From 1 pm until close at 5 pm Alex worked with me and allowed me to test drive 4 or 5 different cars, maybe more. At the end of the day I wittled it down to two different car's (neither of which I came in to look at, but Alex knew my criteria and showed them to me)-a 2014 Ford Fusion or a 2014 Hyundai Sonata-both were in great condition (minus cigarette burns in the back of the Sonata, which the manager said would be repaired if I got it). I asked if I could sleep on it and come back in the morning because my head was spinning at this point. Went home, did research, slept on it, met Alex at opening the following morning and badaboom all was settled. Was internet special so no haggling on the price, trust me I tried, but still got an amazing deal. Alex took his time, dealt with my indecisiveness, and did not push me in any way at all. First time buying from a dealer, and I will go back to him next time.

WHATEVER it takes to make the buyer happy!!!!!

From the moment I arrived on the lot I was met with a friendly handshake and a smile. The salesman Rick listened to my needs and then proceeded to show me several vehicles that fit my list. I was very concerned due to the fact that I have never owned a foreign vehicle. The sales team made sure to put me at ease and all while NEVER degrading any other makers. It has been my experience that many dealers "belittle" their competition. NOT CENTRAL, at no time was I ever felt pressured or 'pushed' in a certain direction. The Sales Managers, Joe and Mike were friendly and LISTENED to my questions and gave me answers that satisfied me. The Business manager was extremely helpful and did not try to 'upsell' things. I ended up purchasing a car right off the showroom floor and took it home the same day. I was very impressed that even though the car was on the showroom floor they still insisted on sending it to clean up to make sure it was PERFECT. I am very pleased and am actually looking forward to stopping by to say hello!

Excellent for everything

Kim Moon was great! Very patient and helped us look at several models

wasn't worth it still waiting for service and remote start

Second car purchased felt rushed and just another number almost like at a deli.still waiting on remote start and check engine lite came on 1 week after purchases

Awful!

Awful! I would never recommend going to this dealership it's very shady. Bought a car back in February where I had to argue to get the internet price they claimed to be unable to find although it pulled up fine on my phone as well as my friends phone. It was a 07 focus with 49k miles I call it my nightmare car. Within 3 weeks the transmission blew taking it back to central they inform me where I have just gotten the car they were going to put a warranty on it and replace it with a brand new one. A few weeks later I call them to find out what's going on and they say they have decided to rebuild my transmission. I eventually got my car back on April Fools Day which the transmission was still slipping and I had to return it after 2 days. 3 weeks later when I call about my car I'm told that it would be 12 weeks before the part they needed would be in but if I had a little bit more money they would put me in a comparable car. When I told them I didn't have anymore money after buying this car the next day my car was ready to be picked up. Three months later my transmission is showing the same symptoms I took it in to be looked at again and was told there was nothing wrong with it. Went to take it to another dealership for a second opinion and they never put the warranty on the car! When calling and asking for the GM he was prompt to pass me off to another employee. Save yourself the headache and buy a car elsewhere

Had a good experience

I leased a 2013 Accent and was very satisfied and now am leasing a 2015 Accent and expect to be just as satisfied. I got 44.5 miles per gallon on a trip with the 2013 and hope to get the same on the 2015.

Tuscon 2016

I am Happy with my Hyundai 2016 Tuscan & the salesman Joe was great and funny easy to talk too, mgr Sherman and finance mgr Jamie very knowledgeable.

Satisfied Customer

Many thanks to David Carwright, owner of Central Auto Group, for his assistance in settling an issue I had with an outside warranty company. His action defines the meaning of customer satisfaction. Thank again. Dennis

great dealership

Joe lamonica was very professional .thank you for having him at your dealership.i am glad that i did not go another dealership keep up the good work you are doing

Not a great shopping experience

We went to see a used VW. Ended up shopping for a Mazda. It was not a great shopping experience. Had to play car dealership games.

Perfect!

Jonathan was a pleasure, he's knowledgeable, upfront and honest. Over all you can tell he's just a genuinely great person. By far the best salesman we've ever had! He showed me how to work everything in the car and made me feel comfortable with our purchase. We will be back and will be asking for Jonathan!

Calming

I get all nervous when purchasing a new vehicle once I started talking with Shawn the salesman it was so calming and relaxing when purchased my new car at Central Hyundai.

Fast and easy!

I really enjoyed going in and getting my car. Afterbearching online I knew what I wanted and the staff was very attentive and helpful. I really enjoyed my time searching for my new car!

Had a great time buying the car.

I had a great time buying this car. Usually it is a bad experience and you dread doing this but Rick and Sherman made it all happen in the same day and made it fun! I had a great time laughing and enjoying the store. Thank you again for making this fun.

Made buying my car fun

Instead of the high-pressure sales tactics used at other dealerships, the atmosphere at Central Hyundai was relaxed, friendly and fun. It was like hanging out with a bunch of friends rather than buying a car. I would definitely recommend them to anyone looking for a new car!

Lying about loaner cars

Had a little trouble getting a factory recall scheduled. I needed my car to commute daily to work. Dealer stated weekends were not an option. When I inquired about a loaner car I was told their loaner was loaned already. I asked for them to let me know when it would be available. They stated they would. Several months have passed, still no phone call.

Professionalism