CBG Buick GMC

4.8
Overall Rating

Customer Service: 5.0 Buying Process: 4.9 Quality Of Repair: 4.8 Overall Facilities: 4.6 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0


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P Parker

5
P. W. Parker on 10/12/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I was very pleased with the deal we made on my "new" 2014 GMC Sierra. It was just as advertised. No pressure, no hype and no rush from the sales staff. Everyone there was courteous, professional and helpful. Thanks especially to Mr. Wayne and Ms. Kelly for their assistance and for making the experience worth the hour and a half drive from Lafayette!


Would Not Buy from Anyone Else

5
B. Boales on 04/21/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I was being assigned to a project in Billings, Mt and needed a type of vehicle that could handle any type of weather and road conditions. And I needed it fast. With Gary Blackman's help, my needs were filled with the purchase of a 2012 GMC Yukon XL 4 wheel drive. Drove the 1800 miles from Lake Charles to Billings without any problems. What snow and ice I did encounter was easily traversed. Just want to say thanks Gary for a great vehicle.


Purcase

5
Gerald on 12/19/2014

Buying Process: 5.0

I recently purchased a GMC Arcadia from CBG and was very pleased with the experience.


Car Buying Experience

5
Delores Guillory on 07/16/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I recently purchased a used Buick Verano from CBG Buick in DeRidder, LA and I could not have asked for a better car buying experience. My salesperson, Lauren, was very kind and patient with me and worked quickly to find a car that met my specification. She worked with me to get a fair trade in value and to get my monthly notes where they needed to be. I would definitely recommend CBG to my family and friends.


Great service, fast oil changes, clean area

5
peggy peavy on 05/22/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have my oil changed at CBG in DeRidder, LA every time. It is usually very quick. I ask questions and I get knowledgeable answers. The men are always nice. I enjoy talking with Tommy in the service department if he is not busy helping other customers.


Great service !

5
Jay Farquhar on 05/13/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The service area is always clean, always a friendly staff to help and always a pot of coffee while you wait, we have bought several cars from CBG and will buy another when we get ready for a new one, because we know they are local and will take care of us. Jay Farquhar


great service

5
Kathy Martinez on 05/04/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was very impressed with the service that I received at this dealership. Especially Tommy and Michelle who work in the service department.


oil change

5
John and Jody Endicott on 05/03/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We have been dealing with CBG Buick GMC of DeRidder, since we moved here in 1989, we have always been received with a friendly smile and and firm hand shake. We have dealt with the Blackmons and all their employes for so long we feel like family and are treated as such, we always buy here, customer service ( Mechel was great ) ,quality of service, repairs is beyond reproach, I wouldn't go anywhere else !! Today I had a routine oil change, and windshield wipers replaced on my company Truck, ( Ford ) , Tommy received me with a friendly smile and ask how he could be of service. I've spoke with Tommy a few times, but feel like I have know him a while, service with a smile !! hard to beat !! Still Miss Lewis but Tommy is well on his way to filling those shoes, good service Manager Thanks CBG !!!!


Great service

3.7
Clyde kellogg on 04/30/2014

Customer Service: 5.0 Quality Of Repair: 3.0 Overall Facilities: 3.0

Tommy, the service manager met me at the entrance door with a friendly hello and handshake. He asked me how could he help me. I told him a oil change and he ask about a tire rotation. I also told him that the CD player quit working and I could not eject my cd. They could not fix the radio but ordered me another one as advised me that it would be in the next day and would call to set up an appointment. Everything was done in a timely, friendly way. No complaints


Routine Oil Change

5
Another satisfied customer on 04/29/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Took my 2011 Yukon in to CBG in DeRidder for an oil change. Tommy Jones was very attentive in taking care of having the oil changed and also finding the solution to a problem with the rear window washer. I appreciate the service provided by CBG.


Best Service that i have had in a long time

4.7
sarajevo_iraq on 04/26/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

Informed me of what I needed done and the total price no surprises Job was done on time Every one had a grate attitude toward there job and customers Mr.Tommy L. Jones Service Manager is the best that have seen in a long long time


EXPERENCE AT DEALERSHIP

5
big123foX on 04/25/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

THE SERVICE WAS EXCELLENT AND WITH THAT KIND OF SERVICE, IT WILL KEEP YOU COMING BACK. EVERYONE WAS SO FRIENDLY. WITH THAT KIND OF EXCELLENT SERVICE WILLKEEP ME COMING BACK FOR THE OUTSTANDING SREVICE THAT I EXPECT TO GET.


Great, efficient, friendly and fast service

4.5
Hooper on 04/24/2014

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

Very impressed with Tommy as a service manager. I was afraid that no one would be able to match Lewis, but we feel that Tommy has stepped right in to make us feel appreciated. Great service today.


$21,585

Mileage: 66148

Color: White

Transmission: Automatic

Body Style: SUV

City: Deridder, LA

Engine Type: 4 Cyl

$36,985

Mileage: 20406

Color: Gray

Transmission: Automatic

Body Style: Pickup

City: Deridder, LA

Engine Type: 3.5L gas

$8,995

Mileage: 125665

Color: Gray

Transmission: Automatic

Body Style: SUV

City: Deridder, LA

Engine Type: 4 Cyl

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