Carrva

4.9
Overall Rating

Customer Service: 5.0 Buying Process: 4.9 Quality Of Repair: 4.3 Overall Facilities: 4.9


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07 MDX

5
HT on 10/18/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I enjoyed their customer service. They have great people and great service!


Nissan Titan

5
TH on 09/20/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Friendly, honest sales personnel with no hidden costs or surprises. A car dealer for me for a long time with this level of service!


Nissan Sentra

5
MR on 09/14/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Very good attention to detail, and the customers are treated very well.


03 Escalade

5
HM on 07/21/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The sales representative at CARRVA was very patient


Chevy Impala

5
LB on 07/13/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Chris is honest and always helps me make the right purchasing decisions


06 Malibu

5
D.R. on 07/13/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I felt comfortable working with Chris and Radwin. They were friendly and very easy to work with!


04 545i

5
N.B. on 06/20/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I really enjoyed the customer service they had here


2010 Civic

5
A.D. on 06/03/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Our salesman was very helpful and friendly throughout the entire process


Honda CR-V

5
TT on 06/02/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I was really happy with CARRVA's great customer service!


1998 Acura

5
AB on 05/16/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The sales people at CARRVA were very pleasant and provided good service.


Honda Civic

5
L.M. on 05/16/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The sales people at CARRVA were very easy-going and there was no pressure to make a sale.


08 Torrent

5
CG on 05/10/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I enjoyed the service at CARRVA and their prices were amazing!!


Land Rover

5
LJ on 05/10/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Chris got me the car I wanted. Everyone was friendly and professional. I really appreciate everything Chris did for me, I am very picky and my Land Rover was perfect! Thank you!


2005 Sentra

5
GC on 04/29/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I liked the family feel. Everyone greeted us with smiles and handshakes


2005 Chevrolet

5
T.S. on 04/13/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We love CARRVA and enjoyed the whole process! Thank you!


07 Altima

5
James C on 04/13/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I liked the personal feeling of family. It feels like Chris is a part of our family.


2008 Nissan Altima

5
S. W. on 03/29/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I liked working with my sales person. He was wonderful and his mentor was too. They are a great team together, and got me in and out with what I wanted.


2006 Nissan ALtima

5
J. S. on 03/29/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

They really worked with me and made sure I had the car I wanted


2005 Chevy Malibu

5
T. S. on 03/29/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I enjoyed the customer service and being able to drive away with a car


2007 Versa

5
C.G. on 03/23/2016

Customer Service: 5.0 Buying Process: 5.0

I enjoyed interacting with the sales representative, Radwin. He was patient and helpful thru the whole process. They were great!


Excellent Experience!

5
Dava R. on 03/21/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This has been the best experience in buying a car. Chris has been very personable with me and my family!


2008 Civic

4.7
Leslie Wallace on 11/26/2014

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

This is the second vehicle my family has purchased from CARRVA. The customer service is impeccable.


2008 Chrysler 300 C

5
MALIQUE sEWARD on 11/26/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very great and pleasing experience. I love MY Chrysler 300 C.


2001 Altima

5
Lillie Brown on 11/25/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

CARRVA was great! Travis worked very hard to help me get the vehicle I wanted to purchase.


2006 Dodge Magnum

5
Harvey Funai on 11/25/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great experience. I love my Dodge Magnum. Travis and CARRVA were great, they met all of my needs.


2007 Altima

5
Jana B on 11/16/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This was our first experience with CarRva, and Travis made it wonderful. He was very patient, and genuinely cared about our happiness with our purchase.


2005 MUSTANG

5
Dona Green on 11/11/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great service. Dealership was very easy to do business with. Travis was very professional and courteous.


2006 Pontiac G6

5
Charlotte Graham on 11/08/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Travis was very professional and provided great customer service. I am very happy with everything CARRVA did to put me in the vehicle of my choice. I will recommend everyone I know to Travis and CARRVA.


2006 Cobalt

5
Demetric Redding on 11/07/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Travis and CARRVA really worked hard to put me into a vehicle that I am pleased with.


2002 Ford Explorer

5
Shanika Rogers on 11/05/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I always have good experience when I come to CARRVA. They always give me good customer service.


2006 Honda Civic

5
Leroy Jackson III on 11/05/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great service, I have no problems. I would highly recommend this dealer.


My 2006 Honda Civic

5
Courtney Meador on 11/04/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Service was fantastic. Travis was most helpful and informative.


2005 Dodge Magnum

5
Anthony Cornwall Jr on 10/25/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Travis worked hard to get me the vehicle I wanted. I am sending my sister to CARRVA for her next car.


2010 Dodge Avenger

5
Calvin Meade on 10/23/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Went above and beyond with helping me out. I love my new car, did a better job with helping me get a car than other dealerships.


I love my 2004 Honda Accord

5
Sandra on 10/22/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My 1999 Volvo blew a head gasket, and I was in dire need of a vehicle. CARRVA was very professional and exceeded my expectations. I will send all my friends and family to this dealership.


2006 Lacrosse

5
Jamaal Brown on 10/22/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Travis was a great help, very honest and straight forward. Made me comfortable in buying a car, especially being a first time car buyer would definitely recommend him anyone else who's looking for a new/used car.


2008 Charger

5
Jerry Allen on 10/17/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Travis was great. He worked with me to get me finanaced.


Boss lady likes the car

5
Shawn Ashton on 10/11/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Made this a easy process to do. Very friendly like family.


2002 Mercedes CLK

5
TeGeorge Bonner on 10/07/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This is the third vehicle I have bought through Travis. I am happy CARRVA was able to put me in the car of my choice. I will send everyone I know to CARRVA.


2008 Altima

5
Sha'nisha Timmons on 10/01/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The staff was great, worked to my needs and sold me a great car. Exactly what I was looking for!


We love our Altima from CARRVA

5
Altagracia Martinez on 09/28/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We had a great experience buying our family car from CARRVA.


salesman was very helpful

5
Brenda Wyche on 09/26/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Travis was very nice and explained everything thoroughly. Facility was clean and organized. I would come back again.


I love my new crown viactoria

5
Wendy on 09/24/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This car drives likle new. Great customer service. I am a very satisfied customer. I will recommend this place to all my friends. They even replaced the battery for us.


BUYER LOVE TRAVIS

4.7
Niesha Brock on 09/19/2014

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

Travis was a excellent salesperson. I enjoyed my buying experience at CARRVA.


Great experience, will be back again.

5
Kalvin on 09/11/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Highly please with customer service. I will be sure to tell anyone I may know of that is in the market for a car about CARRVA.


Very pleased with my purchase

4.7
Denzel Johnson on 09/09/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Being in the car business myself I was really impressed with this dealer. Travis was very professional and forthwith during the buying process. I will highly recommend CARRVA to all my friends and family.


Shopping for my first car

4.7
Brianna Brantley on 08/31/2014

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

After calling and going to several dealerships Travis seemed like the only salesperson that was willing to work with me. I did not have a big down payment, and my monthly budget for a car was very low. However CARRVA worked with me, and made my dreams come true. Thank you Travis, I love my car.


Our Family Van

5
Celitta Boatwright on 08/29/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This is the second car we have purchased from CARRVA. Everyone is so helpful. Travis and Chris made everything so easy. They helped us get the car that would work for our family, and stay in our price range. I will keep buying all of my cars from CARRVA.


College student with no money gt great deal!

5
Shatina Taylor on 08/28/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

CARRVA is the best place to visit if looking for a reasonable priced car. I am a college student with very limited funds and it was not a problem. I was placed in a car that I could afford to drive off the lot with for cash payment in full. Thanks CARRVA!


Excited about my 05 Altima!!!

5
Jazzmine Rich on 08/16/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I like the readiness the sale's man had for me and willingness to get me into a vehicle of choice. This was not a long process nor was any of the information reported to me different from what was told to me once I entered the doors of CARRVA. I didn't feel like I was forced into a car that I didn't want. They were willing to work with my credit situation and really got me into something I can see that will last for a long time and be reliable. Super excited the company they have my warranty with covers the engine! Wow! I'm going to stop writing so I can leave now. I have a car to drive!


Great service!

5
Avery Goodluck on 08/14/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The sales person Travis really worked hard to get the price I needed. I am going to tell everyone in New York about CARRVA. My friend told me these guys were good, but after my experience they are great!


Awesome service!

5
Leslie smith Heath on 08/09/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Travis was a big help in helping me reach my goal at this time. I will surely do business again as long as he is my salesman.


Buying a car for me and my wife

4.7
Richard on 08/02/2014

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

The sales person was very helpful and helped get the price I was happy with.


Found Perfect Vehicle

4.8
Veronica Redmond on 08/01/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

I felt like everything was excellent, the service and people


First Car!

4.5
Laura on 08/01/2014

Customer Service: 5.0 Buying Process: 4.0

It was quick and easy and the car was in pretty great shape.


Wonderful Experience!!!

5
Julissa Wright on 07/31/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This was the greatest experience! CARRVA is not just a car dealership its an extension of family. They really care about meeting all of your needs. The customer service is over the top thanks to Travis. If your looking for a new vehicle come on down they will not steer you wrong!


Great experience

5
neil on 07/19/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Fast service and great communication so overall it is a great place to buy a car,at Carrva.


great service

5
Tino on 07/08/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great customer experience. Travis was very helpful and went the extra mile for me.


Awesome experience!!!

5
Israel on 06/25/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I had a great experience at CARRVA. The process was simple and staff was extremely knowledgeable and showed great amounts of respect. I would recommend them to anyone wanting to buy a great vehicle at an affordable price.


Great Service

4.7
Steve VannII on 06/21/2014

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

I always have seen nice cars on this lot and I finally decided to stop and look at a couple of cars while in my process of looking for a car. I was looking to trade my car in but that didn't quite work. Although I didn't trade my car in the salesmen both helped me to find a car fairly in my range of price. They worked with us until we met at a perfect place to get a car! I loved every bit of service and every piece of help we received while getting this car. Can't wait to use put my Honda Accord on the road.


I love my new 2004 volvo

5
darsheal cook on 06/17/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

They had really amazing help, they are willing to work with you no matter what place you are in. I enjoyed my first time car shopping time to the fullest.


I love my new Honda Civic

5
Isiah Moseley on 06/13/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

When my mother and I first pulled onto the lot we were greeted with great customer service, smiles, and laughable great conversation. The process was very smooth and quick. I'll definitely recommend CARRVA to my friends and family.


Glad I came here!!

4.7
Eric on 06/11/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

I was looking for a good used can and got a great one! Travis made the process quick and easy. I would definitely recommend this dealership.


Great car and good service.

5
Quincy Todd on 06/06/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I really enjoyed buying my vehicle from CARRVA. Travis was great!


Great Experience!

5
heath blaise on 06/04/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great experience! I will definitely be back and will highly recommend to everyone!


Extremely nice and helpful. Wonderful experience.

5
Naomi Flores on 05/28/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Extremely nice and helpful. Wonderful experience. Other dealer did not return my call, this is what helped with my decision.


Awesome Experience

5
Rolando on 05/24/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

well all can say, that the guys who is working at here he very good people, I liked their service.


Great Service

5
Ray on 05/20/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Travis was great. He kept all promises, and I will make sure I refer anybody who's looking for a vehicle to you all.


Great Service

5
tracy smith on 05/07/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I really enjoy there help. Over all I am so happy.


Great Service

5
sonaa on 04/24/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I am extremely pleased with the amount of effort that the sales man put into getting me the best deal. He asked me what was comfortable for me and not just what would best fit him. The other gentleman was friendly and engaged me as a person and not as another dollar sign. Thank you, for the experience.


First of many!!!

5
Jestin on 04/21/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

As a first time buyer, a lot of other places gave me the run around but this place got me right to the point (good or bad) and handled me like family. Not many places out there like CARRVA.


My experience at Carrva was excellent!!!!!!!!

5
Larissa M. on 03/30/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My experience was great and I felt like they cared about getting me into something I loved instead of trying to just sell me something!!! I would definitely recommend this dealer!!!!!!


Third Purchase From CARRVA

5
Diageo on 03/29/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

A long overdue review of Carrva.. The Past I've just purchased my second BMW, and third car, from Carrva! The service is great, the prices are competitive, and all of my vehicles haven been consistently reliable! Chris and staff are easy to work with as well. The help they provide after the sale is what keeps me coming back. My first BMW, purchased in 2011 (gave to Dad as a gift 1.5 years ago) recently needed a fix. I called Chris for advice and he connected me with someone that could do the repair at a more competitive price and he also helped track down parts. They truly help when they can. Most Recent Purchase I travel to DC for work a lot so I was looking for something reliable, stick shift, that'd be at least "ok" on gas. I spoke to Chris about it two months ago. He followed up with me and mentioned that he may have something for me. I showed up over the weekend to look at the car and found a sporty 5 speed 02' 330xi. After inspecting, I was on the fence, but he mentioned it was not ready for sale. Sure enough, I showed up unannounced two weeks later and the items that were holding me back had been fixed. I did not schedule an appointment this time and had to wait a little longer than I wanted because they had a couple of sales ahead of mine. But the deal I received was worth the wait. They are big on appointments as their selling process. Overall, it is a reliable small dealer, with big future ahead if they keep it up!


Great experience

5
Jasmine on 03/28/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The service was great. I fell in love with my car when I seen it and I've been happy ever since. Y'all should get y'all cars from here too.


Disappointment

1.7
Keith on 03/17/2014

Customer Service: 3.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

I was planning to purchase a 2002 BMW 525i from this dealer. The car looked almost perfect on the website, however there were no pictures of the interior. During one of my multiple conversations with them, I asked for pictures of the interior. Chris directed me to their personal website but the same pictures were there and no pictures of inside. We drive over 2 hours to the location and first impression was not very good. Cars looked like they hadn't been moved in awhile and tire was flat on some of the vehicles. Chris pulled in the lot in the car we were looking to buy. Explained that he wanted to check battery and alternator because light had come on. Long story short, the car had missing cosmetic pieces, a bad dent in the trunk, inside was marked up and just didn't look clean. It looked like the car just hadn't been taken care of. I explained that we were gonna pass on it and he didn't give a lot of pushback on it. Chris seemed nice enough but pictures were really misleading and I wasted a beautiful Saturday driving. Truly a disappointment.


Great service!

5
Erica M. on 09/05/2013

Customer Service: 5.0 Buying Process: 5.0

I had a wonderful experience at Carrva. The gentlemen I spoke with did not put pressure on me to purchase a car I could not afford. He worked with me and made sure I was within my budget, while ensuring that I got the car I wanted. This is the first positive experience I have had while buying a car. Everyone was genuine and friendly, I will be back to Carrva for my next car!


Shopping Around

5
Shopping Around on 08/31/2013

Customer Service: 5.0

I sent the e-mail asking for some more info and they called me back and provided the answers I needed, unfortunately we have decided against that particular vehicle year and style. But very helpful folks, and would deal with them again.


$7,995

Mileage: 119059

Color: Other

Transmission: Automatic

Body Style: Sedan

City: Richmond, VA

Engine Type: 2L I-4 gasoline direct injection

$11,995

Mileage: 174622

Color: Red

Transmission: Automatic

Body Style: Pickup

City: Richmond, VA

Engine Type: 4L V-6 DOHC, variable valve cont

$7,995

Mileage: 178069

Color: Red

Transmission: Automatic, 5-spd W/overdrive

Body Style: SUV

City: Richmond, VA

Engine Type: 2.4L I-4 DOHC, i-VTEC variable v

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