Capitol Hyundai

4.8
Overall Rating

Customer Service: 4.9 Buying Process: 4.5 Quality Of Repair: 4.3 Overall Facilities: 4.2 Quality Of Work: 4.9 Friendliness: 4.9 Pricing: 4.7 Overall Experience: 4.9


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Overall Review

4.8
sschiao on 11/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

My personal experience of communicating with the two persons ( James Lee and Simon) at Hyundai dealership at Auto Mall Capital Expressway has been very enjoyable and very professional. I look forward to continuing supports and great services as promised by James and Simon from the dealership!


S Geraci Review

5
sgeraci on 11/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Adam was very helpful. He let us test drive multiple vehicles. He took his time with us and let us make our own decision. The experience was very nice.


Great purchase!

5
jesseinsanjose on 11/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I'm very happy with the Tucson 2016. This is the first new car I purchase and I love it, the best purchase I ever made!


Hyundai 10/26/2016

4.8
arnelart on 11/25/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I bought my Sonata hybrid through the Costco Auto Buying Progtam. Capitol Hyundai was friendly & professional. They weren't pushy and gave me a great deal.


Excellent buying experience

5
avoy_nanda on 11/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Adam and I interacted online before I show up at the showroom. I was pretty much clear about which vehicle to buy. Adam made it readily available when I show up. We went on a test drive. Then agreed on the pricing. Then finance things. And then I am out. Adam also helped me delivering the vehicle to my home. Very professional. Thank you.


Owner

5
dianeandal on 11/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Adam and Anthony were exceptional salesmen I could not say enough good things about them very very professional and informative I felt very knowledgeable about my car because of the time they spend we me. I was there for 5 hours and it only seemed like 2 hours I enjoyed them so much.


My purchase

4.6
martzmol on 11/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

Ninous was very helpful and had great knowledge of the car. He was very polite and has great customer service experience. I would recommend him anytime.


Very positive review - good communication

5
del.mcconnell on 11/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone was very knowledgeable and pleasant and helpful. Experience was much enjoyed. Very helpful and polite. I was pleased with the time and accomadations they made for me.


Best experience ever

5
kyvivnh on 11/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was the best experience buying a car I ever had. I went to Stevens Creek Hyundai but they lied to me and tried to rip me off. Brian was so great and patient and understanding he helped us find exactly what I wanted and I will definitely come back when I'm ready for the next one!


Great first car experience!

5
haidelopez on 11/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

As a first time buyer in the market for a new car, I could not have been more happy with my experience at Capital Hyundai! James made the process quick, comfortable and easy. I am definitely a satisfied customer!


Customer Service Represenative

4.2
boganshj on 11/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 2.0 Overall Experience: 4.0

I would like to thank the dealership personnel at the customer services division for their excellent support. Your customer sale representative Mr. Ninous Chamaki took care of all my queries professionally. He also provided timely and helpful advice regarding the brand new Hyundai Santa Fe I was purchased. He let me know all the important information regarding the vehicle including its features, technology package for SE Ultimate, adjustable steering wheel and smart cruise control. I am a busy logistics professional and I urgently required information regarding this vehicle. Mr. Chamaki was extremely attentive and he listened to all my concerns with a great deal of patience. He also ensured that I received all the information regarding the scheduling a service appointment . I was very thankful that Mr. Chamaki explained the Bluetooth link functions to my family which will suit our needs best. He has a caring approach and he is a true professional. I would especially like to commend Mr. Chamaki for his professionalism


Hyundai

4.8
eboisve82 on 11/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Eduardo was very personable and professional great to work with. Took plenty of time with me, showing me several vehicles explaining the differences in each one.


2017 Sonata lease

4
jinkim722 on 11/17/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

It was my 1st time lease and sales person did a excellent job to convince me to 1st time lease in both price / model selection. When lease ends, with such good service, I may lease again Hyundai


Tom R Hyundai Tucson

4.8
treckholder on 11/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Courteous and friendly staff. No high-pressure sales tactics. Very professional. Transaction was completed in timely fashion. Financial terms very verbally agreed prior to visit dealer and there were no surprises.


Capitol Hyundai

4.8
estherjmshin on 11/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Very friendly service. The only thing was the waiting time. I somewhat understand because it was a really busy day (esp being the weekend), but the whole process took a lot longer than expected.


Ninous is awesome

4.8
dvelez0 on 11/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I have ridden a motorcycle for the past decade and I dislike cars with a passion. However, simply put, Ninous has provided the best car buying experience I could have hoped for outside of a Ferrari dealership. He knew what I wanted and helped me get the right car without hassle or talking circles around me until I signed for something I had no clue about.


Good customer service

5
hardeep.singh604 on 11/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am very happy with the customer service I received from Capitol Hyundai. It's a friend environment. I would recommend it to my friends and family.


2017 Genesis G-80

5
etheom on 11/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My car buying experience at Capital Hyundai was quite impressive. I love my car, it is like driving a little Robot. The handling requires very little effort but the response is great. Love the H-Track (AWD), well worth the additional $2K. Thanks to the great sales team at Capital Hyundai, you are all quiet amazing; my needs were met right down to the color of the floor mats, no complaints. Thanks again to the entire team.


great place to buy a car

5
hsihoe on 11/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We just bought our 2nd car at this dealership. They are very attentive and have excellent service! We definitely recommend this place to all our friends.


Get your car here!

5
avinnik on 11/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Capitol Hyundai (DGDG) gave me the best car buying experience I've ever had. The salesperson wasn't pushy whatsoever, asked questions that were relevant to what I was looking for, and paired me with the perfect vehicle to match my needs. The sales process was seamless and finance was a breeze (never thought I would say that.) Definitely get your car here or at any DGDG dealership!


Like no other!

5
bengltygr on 11/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our salesperson Elvira is the best! Never met anyone like her(55357)(56832)(55357)(56397)(55356)(57342)Wish all dealership experiences were this easy! Fast, reliable and very efficient! Thanks for everything!


great customer service!

5
mwakayama on 11/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

was searching online at many SUV options. my experience with CAPITOL HYUNDAI swayed my vote to purchase the car that I got. due to the attitude of the individuals I dealt with and the features of the car stood out to me more than the rest. total hassle-free experience!


2016 Accent purchase

5
linda.s.gibbins on 11/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Love the vehicle and all the new features. Only thing I wish for is the old fashion key but I'm learning the buttons. Thank you Steven Yee for all the help and getting me started.


Great Experience!

5
annegldfshr on 11/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had a wonderful experience with Capital Hyundai and Adam Ramsdale. He was attentive to all of our needs and listened to our priorities and concerns. He was so approachable, and guided us through this process expertly. We plan to recommend him and Capital Hyundai to our son who will be purchasing a car soon. Thanks!


capitol Hyundai

4
ryanlamly on 11/10/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

Overall experience was pleasant. One area needs improvement is cleanliness of the vehicle upon delivery. There were many black dots (bird drops) on the roof area. Didn't discover it until I I returned home to do some exterior cleaning of the SUV.


Car

3.2
guerradaniel1 on 11/10/2016

Customer Service: 3.0 Quality Of Work: 3.0 Friendliness: 4.0 Pricing: 3.0 Overall Experience: 3.0

Started off really friendly, then continued to push aggressively to try and make the sale when I informed them there was no need. Could use some work on that


Capitol Hyundai

5
brentonbeltrami on 11/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I enjoyed my buying experience at Capitol Hyundai, Elwira Wilczynska was incredibly helpful & never pushed me to anything I didn't want. I highly recommend this dealership.


My new 2017 Hyundai Santa Fe

4.8
maryfuns on 11/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Our salesman Adam Ramsdale was awesome! It took me a long time to choose a new car. I came back three times! He was not "pushy" which I really appreciated. Adam was knowledgeable and patient. I ended up wanting the color iron frost which they did not have and they ordered it for me in Oregon and had the car shipped. It even came in a day early and Adam came in on his day off to be sure he was here for the delivery and cleaning and explanation of how to use the car and it's many features. He really went the extra mile for us. All in all , I am very happy with the Santa Fe and the services provided to me at Capitol Hyundai.


Excellent!

5
v-grimaldo on 11/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Steven Yee was great to work with. He was very patient with me and was able to work with me based on my needs. He reached out to me via true car and communicated numbers with me through out the week to ensure little time was wasted when I went!


Good experience

5
eakoilst2002 on 11/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The overall experience was good. We were not pressurised into buy anything. The sales person was quite knowledgeable, did everything to walk us through the various features of he card, was helpful in identifying the car model that would suit our needs.


Great first time experience

5
mimi.t.ngo on 11/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Steven and Simmon were great helps that I encountered the two time I came to look at the car. Both times, they were professional and extremely nice and professional in explaining how the car operates and functions. Neither Simmon nor Steven were pushy to get me to upgrade my car. They both went above and beyond what is expected to ensure that I am satisfied with my car before walking away. It was a very good experience as I am a first time car buyer.


Capitol Hyundai - 2017 Tucson Limited

5
vtmoreno on 11/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Friendly and helpful staff, excellent quality of cars offered and great prices. What more could anyone ask for. I would like to offer my special appreciation for the great job that the product specialist, Ruben Negrete, did. Not only did he ensure we left happy customers with a new 2017 Tucson Limited, but he and his sales manager, Aaron Habibi, as well as the finance manager, Jalil Hamidi, went out of their way to help us with everything. As long as you have staff like that at Capitol Hyundai, I'll gladly recommend my friends or family stop by to check out what they have to offer. This is our second car (our other is a 2012 Sonata Hybrid) and we are extremely happy with both cars.


Great sales

4.4
kathy.thomson on 11/03/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Great and informative sales people, loved the test drive. I think I got a great car for a fair price. Be careful of manipulative finance practices.


Great Experience

4.6
mplesha0 on 11/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

The Capital Genesis team were very professional throughout the entire car buying experience. Patient, professional, and thorough from start to finish. In a market where there exists a variety of buying choices, this dealership has my highest recommendation.


Thanks, Ninous, for the great service!

5
anjela.banglos on 11/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Ninous and the Capitol Hyundai team made my first car buying experience an easy and pleasant one. He was able to quickly find the car I wanted with specs I needed that would fit my lifestyle. Thanks Ninous, Jason and the rest of the team!


Happy Customer

5
vierra.michelle on 11/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Working with Montana to test drive a couple cars, discuss my likes and dislikes, and getting the price where I needed it was fabulous. I'd recommend working with him anytime!


best dealer I've been to

5
inharay on 11/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Best dealer I've ever been too. all sales employee's was very kind and helpful. especially Casey Wilson who helped me and my wife find the right car and a affordable to our price range.


A Great Experience!

5
bayugagr on 10/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very friendly, very helpful. Made my first car-buying experience easy and fun. I was approached in a timely manner and Ruben made sure everything was crystal clear. Thanks for everything!


Excellent

5
ebalmonte on 10/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very professional and takes the time and consideration to listen to your needs and what kind of vehicle that YOU want and like. They also work with you in your financial situation.


Awesome buying experience

5
deliset on 10/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Did my research online before going to dealership. Steven Yee had great reviews on Yelp and I was excited to work with him. He did not disappoint!! He listened to what I wanted and delivered in a timely manner. My daughter loves her new car ~ Thank You!


Great experience!

4.8
janaysj on 10/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I worked with Steven last year but I did not commit to a purchase. I knew that when I was ready, I would definitely go back to Steven, and I did. He was very helpful and explained things very thoroughly. I appreciate all of his patients and product knowledge. I also worked with a gentleman who rode with me on the test drive and explained all the car's technology and maintenance schedule. He was also a pleasure to work with. He explained things very thoroughly and connected my phone with my car, ensuring I left the dealership with everything working, which made things a lot easier It was a pleasure working with him and Steven and I would definitely recommend them to a friend or family member looking for a Hyundai.


Thumbs up

5
beafirmalino on 10/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great staff was friendly and professional. Hyundai Capitol provided great service and helped me find a great car for a great price. Thanks so much.


Excellent experience from start to finish

5
jengavshea on 10/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This dealership was fantastic. James was straightforward about the vehicle pricing and my trade in value. I would highly recommend this dealership to anyone looking to buy a car and is tired of pushy salespeople who don't look out for their customer. The team at Capital Hyundai truly understand how to create a quality customer experience


Best Internet Sales Staff

5
shijax on 10/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The Internet Sales staff were excellent. Ready for each appointment I made. Listened to what I wanted. Showed me choices and worked hard to get what I needed. All the other Sales people pitched in as well, with going over how the car worked while my salesperson was with another client. Didn't feel like he was put out helping someone else's client. All very professional.


Buying a Hyundai Sonata Limited

5
caroljgraffius on 10/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I appreciated the fact that I was able to communicate by email with Elwira Wilczynska until the point I was ready to come in and sign the paperwork for the car. She responded right away to correspondence sent through True Car describing the make/model/color I wanted. The color I was looking for was not easy to find. Pricing was more than fair and the experience was as hassle free as it can be in buying a new car. I highly recommend Capital Hyundai and Elwira if you are looking for a new car.


Survey

5
jeyna.simbe on 10/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This dealership completed everything in the right amount of time! Will most definitely refer my friends and family here. My sister is thinking of buying a new car also! I will tell her to visit Simon and Steve


Best Car Purchase Ever!

5
melissa.glass2 on 10/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went online searched for my car and applied for an auto loan. Within, 30, I was contacted by Steve who remembered me from a few years ago when my sister purchased her car from Capitol. I will always buy from Capitol Hyundai and refer family and friends.


Hybrids: the sequel

4.8
pierrewchristian on 10/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Service was good. The dealer knew his stuff and worked with my circumstances. The car is great and I have yet to experience any problems with it. Glad to have made the purchase.


They Tried Hard

3.7
Napamel on 10/27/2016

Customer Service: 4.0 Buying Process: 4.0 Overall Facilities: 3.0

I have to give them credit for getting back to me several times. The car was as described. The only problem was that we could not settle of the final price.


Great experience

5
jlwoods on 10/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We went to test drive the Sonata Hybrid with Simmon. He was very courteous and answered our questions. He called us to follow up later and we told him what price we were willing to pay based on what we were offered from other dealerships. He and Steven were able to match our price and we came back to purchase the vehicle. It was very easy and there was no sales pressure.


One great place for hyundai

4.8
prasanthravi on 10/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Capitol hyundai is a nice place to shop a great car. And good thing is hyundai is a great choice to meet the budget and the features.


Hyundai is the relief

5
safiakki on 10/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I'd like to thank Capitol Hyundai for their helping me to have a car after several attempts to get one in many car dealerships. They are very friendly, helpful, and understanding to my credit situation. I wish them the best luck.


Great experience!

5
eveningglam on 10/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great, no-pressure environment & friendly and helpful associates! I loved being able to compare models, and make an informed decision on my vehicle. Came in knowing the vehicle I wanted, and left absolutely certain!


Sunday Buy

4.8
tinylumber on 10/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Over all experience was good, just the paper took longer than expected due to the amount of customers purchasing a car late Sunday evening. Not the fault of the dealers, just poor planning and timing on my part. Excellent test drive experience, leaving no questions about the handling and operating the vehicle.


Thank you

5
michaelrcolburn on 10/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great customer service and they really want to help you! Definitely ask for Ninous and Ryan! They'll help you the entire way! They want to do what's best for you and to make sure that you're happy with your purchase.


new car purchase

5
flexccs on 10/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

friendly people to work with and very professional . Took the time with customer that time required. Very pleasant sales rep. to work with. Will continue to be a customer of Hyundai dealership.


Great experience

5
jamesjoesten on 10/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Capitol Hyundai was very professional and exceeded my expectations ! Great staff !!! I recommend them to all my family and friends ! Thanks Capitol Hyundai, looking forward to a long relationship.


Buying a Genesis G80

5
tkn05 on 10/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We were looking for a Genesis G80, and James was a wealth of information for the car. We had gone to several other dealers that weekend and had the most pleasant and professional interaction with James. He was extremely patient and respectful of us while we took our time exploring and discussing the car. He went through the car's extensive technology features in detail, and provided some of his own personal experiences with the car for a nice comparison. Overall, the staff here was very professional and friendly.


New car purchase

5
bill35 on 10/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Fantastic experience. Over the top - informative, personal and welcoming. Can't say enough about their team!!! Successfully resolved a change, on our part, in mid-course with professionalism. Will highly recommend them to others.


Great experience

5
traceylaney73 on 10/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had three great experiences with Capitol Hyundai and working with Cameron, two leases and another a purchase. I never felt pressured or as if I wasn't getting a great deal. All staff were friendly and welcoming. I really couldn't have asked for better customer service!


Santa Fe purchase

4.8
eulalia.moles on 10/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

It was a good experience overall. Easy to work with and knowledgeable staff. i would definitely recommend to my family and friends. btw, you shouldn't force to write 25 words :-)


Conduct

4.8
babblou on 10/16/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Very well presented by Brian Drewes. My wife and I were quite comfortable with said presentation and any and all assistance. We left the dealership very satisfied.


Good purchase experience ruined by dashboard lights and a/c not working on a brand new car

3
s_naing on 10/14/2016

Customer Service: 4.0 Quality Of Work: 1.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 2.0

My purchase experience at Capitol Hyundai, San Jose, was flawless. However, my overall experience of taking ownership of my new Hyundai has been completely ruined by the fact that: - the dashboard lights do not work when I have the dimmer lights or the full headlights on - the air conditioning is not working when I have the dimmer lights or the full headlights on - the dashboard lights and the air conditioning are starting to not work even when I have no lights on I have never had a completely new car and the dashboard lights and the air conditioning do not work. This makes me think very seriously if I want to purchase another Hyundai when I will be replacing my car in the next 4+ years. I will consider a Toyota or other Asian car manufacturer whose delivery quality will be more assured.


new car

5
jalonzo0 on 10/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

everyone was very friendly and very helpful they did not push us to purchase a new car they answered all our questions in a professional way


Capitol Hyundai

5
kim_fraser on 10/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Casey Wilson was amazing!! I never felt pressured and he did everything in his power to get me into a car. He is very personable. The time went fast while we worked a deal. I have recommended him to all my friends. Falil was very efficient and proficient. He made the financial process very easy.


Excellent and very customer-oriented

4.8
gab.kim on 10/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

They work hard to meet my expectations, which is really great and I really appreciate. They are very customer-oriented, friendly and excellent people to deal with.


Great service

5
virrueta.sophia on 10/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The staff was very nice and helpful.. they made my experience go as smooth as possible. I loved that the sales people were not pushy and truly showed that they cared in getting me the best deal.


Fantastic service!

5
kiehlefamily on 10/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone was extremely helpful and friendly. A great car purchasing experience. I would highly recommend this dealership and Hyunda to anyone who is looking to purchase or lease a new car.


Thank you ADAM!!!

5
nicholas.casias on 10/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Adam was awesome and delivered my dream car in an effective and professional manner. Adam made everything aout the car buying process easy breezy and thouroughly enjoyable! Thank you ADAM!


speed

5
raj_kapany on 10/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I got the purchase done quickly as i requested in 40 minutes flat. Great job steve yee!!! also the guy who showed me the car was very thorough and detailed. it was 100 degrees hot and he walked me all the features so i knew how to operate the vehicle.


Pleasant experience leasing a car--a rare event

5
trlionheart on 10/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It's so rare to lease a car without drama, in a friendly atmosphere and with a feeling of really being taken care of--but that's what I experienced. Thank you!


Leasing experience

4.6
mrasouli on 10/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

Warm and friendly personnel They were willing to negotiate on the price to meet costumer expectation and budget limits as much as possible Overall, I recommend Capitol Hyundai


Outstanding!

5
sonnyspade on 10/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Elwira at Capitol Hyundai went out of her way to get me into a lease that worked for me. Even though she was in training that day and had to coordinate remotely, she ran the numbers during her breaks and within the same day got me a deal that I was very happy with. All I had to do was drive in, sign paperwork and drive off with my new Sonata Plug In Hybrid. I'm a VERY pleased customer!


A different kind of car dealership

5
khan.liaqat on 10/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This dealership is different. This was my first experience where I did not have to work with the managers two to three levels up and everyone trying to sell a "Great Deal". I worked with the Sales person named Elwira. She needs to train sales people in all the dealership in the art of selling. I really think she is an asset to this dealership. Overall - Dealership itself is far better than others I have visited.


Review 10/5/2016

5
p_huyn on 10/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Excellent staff that was very professional and got together as a team to help me get my dream car! I will and have recommended Capitol Hyundai to friends that are in the market for a new vehicle and will be coming by.


Pleasant Experience

4.8
shklyarevsky on 10/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Negotiations went smoothly, signing process like a breeze. Very convenient to communicate with Internet sales via text. Did not spent too much time at the dealership when decided to complete lease. Overall very good comparing to other experiences. Good luck


Excellent

5
phall690 on 09/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The people their were very friendly and treated me like they knew me personally. Had a good time there and would recommend anyone looking for a Hyundai to check this dealership out.


Seamless purchase of a great car

5
jdombro on 09/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had an overwhelmingly positive experience buying a Hyundai Sonata Hybrid from this dealer. All staff I interacted with were professional and helpful, and the car is great.


Real people who enjoy interacting with you

5
jsidlosky on 09/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The sales and finance people we worked with were genuinely good people. They really enjoyed their jobs and loved that they could make their customers smile. It felt very different than how dealerships have been in the recent past. These people care about people.


vehicle choice

5
mikejreed on 09/29/2016

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our dealer chose not to try to sell us a vehicle that we didn't want. He did all he could to find the right color with the features we wanted. We took several test drives with a few vehicles and ended up with the one that fit.


Review

4.4
cson2013 on 09/29/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

I was able to lease an Elantra at a very affordable price with the help of the Capitol Mall employees. It was quick and easy and I would recommend this dealership to others.


New purchase of an Elantra

5
souvenir5 on 09/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Cameron did a great job preparing for our arrival. My daughter is very happy with her new vehicle and Cameron took the time to help her feel comfortable with the car. Thanks!


New car purchase

4.8
tkossob on 09/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Worked with Steven, Andre and I am very embarrassed to say I forgot the name of my test driver because I feel he helped me the most. From beginning to end I feel like I was treated like family. Only thing I would change is this survey. Kind of feel like I'm repeating myself. Besides this, best purchase experience of my life.


A very pleasantexperience

5
gautham on 09/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We went in to test drive and ended up driving our with the car. The staff is very courteous and knowledge of the cars. Highlyrecommended


Great service

5
enistor51 on 09/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went in there not expecting much outcome , I came in treated well given all info to satisfaction and then some in such a short amount of time and left the lot with no stres !!! Best EVER , !!! Thank u for AWESOME SERVICE!!!!


Great Experiance

5
ronwillett0 on 09/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife and I decided to buy a new car. We had our last car 11 yrs. Thought it was time because of all the new technology available. We were right, we love our 2017 Elantra Limited.


Satisfied Customer

5
may.ramos12 on 09/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Satisfied with the service and my brand new 2017 Sonata. We were pretty straight forward with them as of what we wanted and they did everything to make that possible and gave us a good deal.


Great dealership

5
jackieb627 on 09/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Had a great experience. Got the vehicle I wanted with no hassle, and the staff I dealt with made sure I was happy with my purchase.


Great experience with Capitol Hyundai

5
paoi.huang on 09/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I connected with the Sales manager Steven Yee through Costco program. I discussed with him on my needs and agreed on the purchase price within two short phone calls. When I arrived the next morning to pick up the car and met Steven in person the first time. I found him was very friendly and professional. Every thing is done cleanly and efficiently with clear explanation. He had his team mate gave me a very good introduction of the car. The experience was very good and better than every of the past 5 car purchases I had.


Thank you!

5
bjtorres13 on 09/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Huge thank you to Jason Rinella and the Capitol Hyundai team, I love my new car! Jason is really dedicated to his customers, he detailed my new car by hand in a button-up shirt and slacks!


Thank you Kasey!

4.8
wfmman170 on 09/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Kasey made our first lease so easy and comfortable. We love our new Sonata! He answered all of our questions and made us feels so at ease by being wonderfully patient with us. Thank you so much, Kasey! We couldn't be happier!


Excellent Experience

5
noldbl on 09/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Hello, I would to thank everyone at CAPITOL HYUNDAI for making my car buying experience as pleasant as I can ever remember. Everyone I came in contact with were pleasant and I really felt comfortable there.


Steven Yee's Review

5
jennytrinhvu on 09/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I loved my experience at Capitol Hyundai. They were excellent and very professional. I loved how friendly they were. Employees were able to help me get a car that Stevens Creek Hyundai wasn't able to help me with. I am super glad I came here and wish I did from the start. We had purchased two cars that day and I wish we had gotten the first one at Capitol Hyundai. My experience with them was just top tier


Nice

4
santu.kasarla on 09/16/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

it was good and turn around time was quick. Steven and tommy were friendly. It took an average of 3 hours to complete the whole process.


New Vehicle purchase

5
sjjudge on 09/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our purchase experience was great with the salesperson and Finance Director. We also had a good experience with the service department. The only negative was are dealings with the sales manager in the purchase process. He was arrogant and condescending in his dealings with my wife and I and almost killed the sale of the vehicle on two separate occasions with his behavior.


Sonata Review

5
thepeg0 on 09/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

writing in box because I have to before I can page forward. Now I am writing more because there is a twenty five word minimum HELP I don't have time for this.


Great prices, Great servive, Very professional salesperson.

5
galinagalant on 09/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Super hard working, knowledgeable, kind, caring, smart, understanding, flexible, salesperson. He listened about our needs and showed us the car that we were looking for. Took us for a test drive an explained the features of the car and many other interesting facts. Ninous took great care of us from the beginning to the end of our purchase. It was a pleasure working with him and I will always recommend him to our friends and family. He treated us like a family would treat. It was a great feeling! Thank you for making our car purchase experience so easy and pleasant.


Great buying experience

4.8
officerhernandez2573 on 09/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Worked with Steven and Simmon before (bought a Sonata December 2015). Great service then so that's why I came back for a second car. Great buying experience!


Great/Fun buying experience, great people!

5
mmsoares2002 on 09/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I want to thank all of you involve on the purchase of my 2017 Hyundai Santa Fe Sport for making it a fun transaction and save me money on an awesome SUV!


Great because of Ryan

4.6
susaannguyenn on 09/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

Ryan was friendly and overall a pleasure to interact with. I love the car i was suggested and i would recommend to go to this dealership


Adam Ramsdell and Jason marcucciii were awesome.they were very helpful.

4.6
mayettebalboa on 09/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

adam Ramsdell and Jason marcucciii are awesome. They were very helpful and very patient with all our questions. We will definely buy another huyndai again.


Hyundai Sonata Hybrid SE

5
davidgdh on 09/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

So far so good. I did have a slight issue and the dealership took care of it without any issues. This proves to me that they care of their customers and have past my test. I will definitely recommend them to others.


Great experience

5
phavangi on 09/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very friendly staff at this dealership . I went to Dublin Ca Hyundai dealership they are not at all good. I asked Capitol Hyundai to own Hyundai dealership in Dublin ca


My review

4.6
marvinko on 09/14/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

he dealership neglected to include the cargo cover when I took deliovery of the vehicle and I had to go back to the dealership to retrieve it.


Easy breezy

5
nessaz4280 on 09/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My car buying experience was easy breezy as well as satisfying. I would come here to buy another vehicle and I will also be getting my new car serviced here regularly.


Ganesan Murugaiah - Hyundai Sonata 2017 Limited

5
ganesan0712 on 09/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Adam is excellent on knowledge regarding Hyundai sonata 2017 which i was planned to buy. Thanks for your guidance and help in buying my first car. It is nice working with you.


Meei Ling Yep

4.8
bor_yep on 09/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

The Tucson SE is very good performance SUV, handling good, comfortable, engine powerful, high quality. Capital Hyundai Internet Sales Director Ms. Elwira Wilczynska, she is very friendly, good sales experience, excellent communication skills, face to face or email and on the phone, professional customer service focused, goal oriented team player with commitment, drive to succeed.


review of dealership

5
manoj_dadoo on 09/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We were looking at both Hyundai and Mazda3 - Adam took time to explain all features of car compared to our experience at Mazda. Adam's professionalism and detail explanation definitely was one of the deciding factors in our decision to buy Hyundai Elantra.


Thanks Capitol Hyundai

5
nadinh5589 on 09/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great staff, had a really great experience here. Everything was a nice and simple process. I would refer anyone who wants to buy a Hyundai to buy it at Capitol Hyundai.


Capitol Hyundai

5
dmann3324 on 09/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Dealership personnel we encountered were knowledgeable and friendly without being pushy. Our salesman, Eduardo Castaneda, was especially hard-working and honest with us during the sales process.


sale person

5
fjcastro on 09/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was very satisfide, definitely I will recommend all my friends that wants to by a car. You have a very profetional team in your company.


Lease

5
christopherloeun on 09/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I got the deal I wanted and the over all experience was quick and very easy going. Ryan my salesman was to the point and very informative on the vehicle I was purchasing. He did a great job and made my time there a great one!


Superb car buying experience

5
barbfriedberg on 09/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Liked getting the price before walking in to the dealership. Also liked the kelly blue book pricing on trade in! Elwira was excellent on all counts!


Chuck Frascone

5
cfrascone on 09/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a wonderful experience at the dealership when I purchased my new 2017 Sante Fe Sport. Everyone there that I dealt with was professional and friendly and there was no pressure put on me to buy. In fact, I did not plan on purchasing a new vehicle the day that I went there. I wanted to take a look at some gently used cars but after taking a look at the new models and the attractive pricing and benefits, I decided to purchase a new Sante Fe. I should mention that I already owned a 2002 Sante Fe GLS with over 200K miles. I was so pleased with the way the SUV performed over the years and the way that it still looked and drove, that I decided to go with Hyundai and a Sante Fe again. I love the new SUV and I hope to continue to drive it problem free for years to come.


2016 Sept. Tucson purchase

5
greg28 on 09/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very quick and attentive service. Knowledgeable staff and friendly. I was in and out under 3 hours start to finish, which is better than most. This dealership moves a lot of cars, and they know what they are doing.


Thanks Capitol Hyundai

5
pat.s.benson on 09/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Thanks Capitol Hyundai for such great service when we leased our new Genisis! Elwira Wilczynska, our sales person did a great job finding the car for us and having all the paperwork ready when we arrived to pick up the car.


Best car salesman and dealership for Hyundai cars

5
sfangel8-test on 09/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very impressed with the service we received from Ryan Paek. He was extremely professional, honest and helpful. The dealership has the best range of Hyundai models. He was able to offer the best price and color of the car that we were looking for. Would highly recommend Ryan and Capitol Hyundai .


Review

4
wchong916 on 09/08/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

I'm very happy with my purchase, everything went well and I hope in the future to keep Capitol Hyundai as a great place to take my vehicle for any maintanance or questions


Magnificent

5
veronicar_robinson on 09/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This the greatest most wonderful day of my life! These are the best words to explain my time at the dealership. The people there were great.


Thanks to James Lee, I got my dream car!

5
skkang1989 on 09/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I would like to commend James for making the whole process super easy, as well as Jalil for explaining the financing to me. I'll be sure to recommend this dealership in the Bay Area over any other Hyundai dealership!


Software Eng.

3.4
yasser_alawi2004 on 09/02/2016

Customer Service: 5.0 Quality Of Work: 3.0 Friendliness: 3.0 Pricing: 1.0 Overall Experience: 5.0

the person when i talked with is nice from he is from Iran . but there is another person he change the ARP from 0.99 to 1.99 so i don't like it


Juan Ayon Review

5
jmanayon on 08/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

One best car shopping experiences.. Jason really helpful meeting my needs. I had a car in mind and Jason went above and beyond in locating the color/model in the sea of cars parked in the lot.


Fast and Friendly

5
blubella5 on 08/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Thank to your friendly Staff! Everything was great. My ideal car was ready and waiting for me, it was full of gas ready to hit the road.


Sales person

4.6
californiafuxion on 08/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

I want to thank Ninous for all the quality time he spend with us, always kind and helpful with all our needs. You guys lucky to have him in your team. Thank you Ninous you rock


Satisfied.

5
thinkkang on 08/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was satisfied with my dealer's services and my car runs perfectly. I would recommend my dealer to my friends and my family in the future.


Car Purchase

5
magda7817 on 08/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Thanks for the excellent service and professional support at the time I was choosing and purchasing the car at the dealership. Many thanks to Casey Wilson, a salesperson, who helped me the purchase.


Another great experience!

5
ahbradford on 08/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had purchased an 17 Elantra back in June, and we decided we trade our other car up to an SUV. I showed up to the dealership and AJ was again ready to help. I already knew what I wanted, but my wife needed some convincing. So we test drove a Tuscon and Santa Fe Sport. I must say, that AJ was very helpful with taking the time to explain everything to my wife. This was key. I sometimes don't have the patience explain why something is important, but AJ knew where and when to jump in. He was also (again) great with our daughter. We decided to go with the Santa Fe Sport, got a great deal, and couldn't be happier. Truly an awesome experience! Thanks Again AJ!


Great Service!

5
rdz_brandon on 08/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am beyond satisfied with what I bought at Capital Hyundai! Car runs so smooth and glad I was given a great deal and the great customer service makes this car even better!


Great service

4.6
ndelas2000 on 08/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

Great service. Adam was very thorough. Did take a while to get through the financing part and we were there until close to 10:00pm. That wasn't his fault though. They were professional and didn't rush us out because they closed at 9:00. They had car detailed and full tank of gas before we left even though it was quite late in the evening. Good experience.


2016 Hyundai Elantra GT

5
arungoud on 08/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Capitol Hyundai went out of their way to get me an Elantra GT in the color of my choice (Windy sea blue) by fetching it from another dealership. I'm extremely happy with my purchase and will consider returning to Capitol Hyundai when car shopping in the future.


Limited Elantra 2017

5
demsin3 on 08/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

At first I had decided to wait for 2017 Mazda 3. I went to Capitol Hyundai and not only I received a great costumer service from Ninous Chamaki, but he also showed me the limited Elentra 2017 and told me about the 10 year warranty and all of the features of the limited Elantra. It looked more classy than the Mazda. After two months of communication with Ninous, I decided to go for the Limited Elantra.


Knowledgeable employees

4.2
piyushrai1974 on 08/25/2016

Customer Service: 4.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

I found the employees very knowledgeable and helpful. I went there with 50% chance of buying the car, however Adam heard our requirements and showed me the car which matched all my requirement and closed the deal the same day. Hyundai is highly feature rich car, I need to see how will it do in future, from the look of it it looks promising..


No pressure

4.4
karenber on 08/25/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

Excellent experience with Ninous! He was wonderful and easy to work with . No sales pressure and he listened to our needs. He was very kind and made the purchase process great!


Experience

5
igotbas35 on 08/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Best car buying experience of my life. That includes trade in as well. The entire staff was helpful,courteous and most importantly non aggressive. I will purchase my next car from this dealership as well.


Great a Experience at Capitol Huundai

4.8
julieanne.sison on 08/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

This dealership exceeds my expectations and made me feel that I'm a valuable customer. Thank you Capitol Hyundai. Keep up the good work. You guys are one of the best


EXCELLENT

4.8
leo.campos22 on 08/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I would buy my next car at this dealership. Took good care of my wife and I. Everyone was very happy and wanting to work with.


Great Buy

4.8
tavtran on 08/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Came here to check out a car for my mom. Was greeted and helped instantly. Good pricing and sale person keeps in touch with you. Overall, great buying experience. Friendly dealership.


Very satisfied customer

4.8
deepcdid on 08/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

My experience at this dealership has led me to lease my last 2 vehicles from there. I am very happy with my purchases and I will be coming back.


Nancy Edwards

5
nancyedwards4 on 08/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Easiest purchase I ever made with a car , relaxed experience and she really knew what I wanted and didn't want. Not pushy and really listened to me and never in s hurry.


Good overall

4.7
rosariopurplestars on 08/20/2016

Customer Service: 4.0 Friendliness: 5.0 Overall Experience: 5.0

Good honest and helpful salesperson. Eduardo was always helpful. The only thing I wished was that spare tire should have been included and instead I had to purchase it.


Excellent customer service

5
leahrob86 on 08/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We received excellent service by both Steven and our sales person (I'm sorry I'm forgetting house name.) We felt they went out of their way to help us and make sure we got what we wanted.


Robin Bikul Tuscon purchase

5
robinbikul on 08/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The experience was very smooth. I knew I was interested in leading a Tuscon because of the great safety ratings and sleek style. The sales person wasn't pushy (huge relief!) and listened to exactly what I wanted. I didn't need all the frills but wanted a few options that the Sport version had. Then Steven helped with financing options and I was done within a couple hours of arriving. Thank you!!!


Thanks!

5
april0 on 08/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My car purchasing experience was excellent and efficient. All of my paperwork and the car I wanted was ready for me when I arrived. After my test drive the rest of the process was a breeze and I was out of there in no time! I've already referred 2 people to Capitol Hyundai and I'm looking forward to purchasing my next vehicle from them as well!


Capitol Hyundai Review

5
kimmcniven on 08/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our salesperson ,Jason Rinella was absolutely fantastic!! He made the entire purchasing process stress free & he was so fun to work with . Jason Marcucci in the finance department was also wonderful , very knowledgable and explained all the details of our financing . We have already recommended several friends to see Jason Rinella . A big " Thank You" to all of the staff at Capitol Hyundai..They we very friendly & helpful !


number one dealership

4.8
oraquel90 on 08/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Ninho was the one to help us and he was so professional, friendly, and he responded to all are questions, so we will definitely return in the future, and i want to thank Anthony, he helped me too last year, but for any reason i never got a survey with the other car that i leased last year.


Friendly and Informative Experience

4.8
alexmermel on 08/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I was instantly assisted, the salesman was kind and informative, and allowed us to think through our options without being overly aggressive. I am happy with the results, and glad for the great service.


2017 Elantra

5
megegarcia on 08/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My buying experience was wonderful. I worked with a car connection employee from my bank who connected me to capital Hyundai. The price was already negotiated and set, so no haggling. I received an excellent price for my brand new vehicle with the popular package. All in all, my car buying experience was professional, easy, and done fairly quickly. very pleased with the service I received as well as my brand new car!


Very happy

5
jmconner66 on 08/13/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The people were very helpful. They matched the price we got from another Hyundai dealer that was further from our home. I recommend this dealership.


I just gave my review on the last page.

5
kendoepope on 08/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I gave my review on the last page. Like I said I had a very nice experience at Capitol Hyundai and if I ever needed another car I would to there first and not go all over the Bay Area to look for a car.


Happy Customer

5
galanes2011 on 08/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great experience very happy we went there and the way we were treated, Very easy individuals who went beyond their dutie to ensure we knew the entire process without the sales mentality!!!


SALES PERSON

5
don15 on 08/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

OUR SALES PERSON WAS EXCELLENT. THE EXPERENCE WAS PLEASANT AN DONEIN A TIMLEY MANNER. WE ARE VERY HAPPY WITH OUR SALES PERSON AND THE NEW CAR


Hyundai Accent

4.8
markhigashioka on 08/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

Sales rep great Service rep great Scheduling service terrible The overall experience of buying my first car was great. I would probably email Brian if I wanted to buy another car or recommend someone to buy a car because he was very friendly and helpful.


Excellent Experience

5
sklobdell on 08/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a wonderful experience at Capitol Hyundai and all the staff was amazing to work with. The staff was attentive, knowledgable and I would recommend this dealership and sales staff to anyone. Thank you for the wonderful car and great experience.


My great black Accent

4
pvernaelde on 08/11/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

I already stated what I felt and the pleasure I had dealing with you business. This part of the process is annoying since I am not interested in being a commercial as I detest commercials. If you were true to what your intentions seem to be, you would not be so crude in requesting the customer accomplish this task.


The best car buying experience

4.8
aries0404 on 08/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

From the time I arrived I was greeted by a salesman who answered all my questions. I knew what I was looking for and he showed me the two different vehicles and explained the differences. No pressure, and that is what I liked. I could have walked away anytime if I wanted. The staff was friendly, and offered me something to drink, and eat. GREAT STAFF.


dealer ship sale

2.5
kgrs4 on 08/11/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 3.0 Overall Experience: 5.0

Edwardo (the sale's person) was truly professional however when we went the second time to see him we were met with a different sale's person which was totally out placed and lost,tried to sell us a used car which we were not there to buy thanks to Edwardo who finished the deal --and we got what we went to the dealer to buy-- even thou he was fairly new on the job.


Tuscan

4.5
pcjammer3 on 08/11/2016

Customer Service: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Prior to visiting Capitol Hyundai I had researched the 2016 Tuscan Limited and decided on the vehicle that I wanted. I was able to get the one with all the equipment that I wanted.


Quick

5
joni0 on 08/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Usually getting a new car can be long and tiresome, Casey understood that the most important thing to me was to get the most for the least. He worked quickly and efficiently to allow for a minimum amount of time to get me in and out with a new vehicle.


Our first vehicle from Hyundai!

5
ssialaris on 08/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

As previously mentioned, we are very happy with our first experience at Hyundai and feel we received the best service possible. We appreciated the ease of our purchase as well as the satisfaction of driving away with,we feel, a very good and honest deal!


Coudn't be happier

5
kayleighfink on 08/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had the best car buying experience at Capital Hyundai. Steven (sales), Simon (product specialist), and Jason (finance) were beyond helpful and accommodating. I highly recommend them and will be a repeat customer for life. Thank you for giving us this great experience. We LOVE our 2017 Santa Fe!!!


Purchase of First New Car (Positive Experience)

5
mdaq10 on 08/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Originally my family came into Capital Hyundai to just check out the cars and possibly compare them to other manufacturers. Having only the experience of purchasing and driving used cars, going into a dealership was a bit scary and overwhelming. I came in thinking a salesman was going to show me a bunch of top notch cars and try to sell to me something I didn't really need. However the staff of Capital Hyundai made my shopping experience a very positive one. I was greeted the moment I got out of my old car by Montana, who presented me with options so that I can fully decide on which car suited me best. He also laid down all the specs of the vehicle and made sure that the car I was interested in was worth my investment. The most important thing was that the staff (Kenneth) worked with my sister and I to make sure that we left Capital Hyundai that day with keys in our hands. It was only have we drove off with our new, beautiful car that I realized I didn't even check out th competition across the street. We give a 10/10 for the whole staff!


Best Experience (Sonata)

5
mnykolay on 08/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I came in with a goal of buying a car. Had 5 dealerships in mind and tested all of them. But Eduardo Castaneda made convinced that Hyundai is a right choice for me. Extremely professional and helpful.


Exactly what I needed.

5
bfshadow on 08/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After my previous car being totaled in an accident I needed a new commuting car fast. Spoke with Elwira over the phone. Told her what I wanted and that I was trying to find the lowest prices among 5 other dealers. She gave me a price along with a link to the car I would actually purchase. Funny enough her price was the lowest out of them all and at the same time she did not try to force me to give personal information to try and "pre qualify" for a loan. One dealership would not even give me a price until I gave them my SS# which I thought was strange. Few weeks later I was at the dealership and driving off in my new car. Smooth and easy process which I would recommend to anyone.


Tucson Fuel cell

5
braeden3 on 08/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The Tucson fuel cell has worked well for us so far and will even better when we receive our white sticker to be in the car pool lane with 1 driver. Excellent staff & service.


Excellent Salesman and Finance Dept

4.8
amrita.bhuj on 08/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Amy and Anthony were really patient with my indecisiveness on color and model. They helped me make the choices that made me a happy customer and a happy buyer. The process itself was organized and thorough.


Didn't buy a car, but great customer service!

5
Duy on 08/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Elwira Wilczynska was amazing. We were looking for a base Santa Fe Sport 2.0 Turbo with AWD which is next to impossible. But she searched and searched and called every dealership in CA and NV to find what we needed. Unfortunately we were just not able to find what we needed, but I will definitely go back to Capitol Hyundai and Elwira for more vehicles.


Great Experience

5
dreamingofcasio on 08/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The staff were friendly/helpful during my car buying experience. Sales rep to the GM were top notch. I will definitely be coming back here again.


Great

5
littleheartbubbles on 08/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Remembered what I was looking for and as soon as they had one in stock, contacted us and made the sale process fast / easy / painless.


Experience at Captial Hyundai

4.2
tennis1688-warehouse on 08/04/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 4.0

Mr Drewes is very helpful during my purchase. He is not pushes. Very patience. Always act professionally. He keeps me inform of the car we are interesting in. He even follow up after the purchase.


Mel tucson

5
yzfr6girl on 08/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great, excellent experience, super easy, great financing, would recommend this dealership to all my family, friends, coworkers, and neighbors. I love my Tucson very much. It is fun to drrive.


Dont understand why there has to be a title

4.8
stefani381 on 08/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I am thankful for all of steven yee's help with getting me my car! Actually the entire team were great! They knew that my cosigner had a important apointment and they were able to get us done with all the paperwork and had us on our way (me in my new car) before we knew it! Thanks steven yee&dgdg team!!!!


Professional Experience

5
jimenard on 08/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Just wanted to thank Capitol Hyundai for a very positive dealer experience. I am continually amazed by how poorly the car buying experience goes for most people. It is the second most expensive thing most of us buy and we usually get worse service than I would at Target. Thankfully, this was not the case. The dealership was receptive to my questions, quickly figured out that to get me in the exact car I wanted would require a special order and placed it without trying to sell me one of the much more expensive models they had on the lot. Great job, thank you very much!


excellent service

5
carol.flannery1 on 08/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Had a great experience at Capitol Hyundai, my husband and i had an idea of what we wanted but after only a few minutes of great questions the salesman, Ruben, had some cars for us to look at..each one of them were great. We ended up going home to think about it, but coming back 2 hours later to buy. Ruben was there waiting for us when we arrived, walked us through the process and made it all very clear and understandable. Overall Excellent service.


Best Car Buying Experience

5
felicia_107 on 08/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

As someone who had just graduated from college, this was my first time buying a car. I had just moved from out of state for the first time and I was very nervous, scared, and stressed. While other car dealerships were being very discouraging and difficult to work with, Capitol Hyundai made my car buying experience quick, affordable, and painless. I really appreciate everything the staff did for me and my family and for being so flexible, patient, and easy to talk to. As a customer I am 100% satisfied with the service you have provided me and would strongly recommend your dealership to others in the future.


Thank you

4.2
kang.woohyeok on 07/31/2016

Customer Service: 3.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 5.0 Overall Experience: 5.0

AJ and Dale were excellent; their attitude exuded a desire to help me get a great deal (as well as Hyundai making a reasonable deal as well).


Excellent purchase experience

5
alessandro.carpi on 07/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Adam delivered an excellent purchase experience. He always answered my questions in details, found the best solution within my budget and in never making any pressure to close the deal. Highly recommended.


New car

4.8
tommeza on 07/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Great service. It was the fastest & best customer service I ever had! I never felt pushed into buying a car.it was great. My wife was so happy with Ryan he made me and my wife very comfortable buying a car.


Capitol Hyundai

4.6
mytrang_tran on 07/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

The salesman was good. He was quiet in the beginning but after that he was awesome! I was in the hurry to get my car. I didn't have time to check it. I had 3 scratchers on my car.


Took much more time than I thought

4.2
godlovesme637 on 07/28/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Does it really take 5+ hours to buy a new car? I already met with the sales man 2 days prior, so they knew exactly which vehicle I wanted. I came in and test drove the car, which took 25 minutes in total. The other 4.5 hours was all paperwork. I think this process can be expedited.


service

5
francesleos on 07/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went in to lease a car . my daughter had lease a car there and was very happy with the car and a good deal . I tried other Hyundai but was unhappy with service


Hyundai review

5
lynnaxchoi on 07/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Service was outstanding, a lot better than other dealerships. Dealer made sure we got everything we wanted, even found us the color we wanted at another dealership and got it to us the following day.


New Hyundai Sonata

3.8
gracencory on 07/28/2016

Customer Service: 4.0 Quality Of Work: 3.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

Overall great experience. A little unhappy that my mats were missing and i still dont have it. Upset that my car had a paint chip on back bumper especially when its a brand new car.


Sonata Sport

5
christianfer07 on 07/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Hyundai ma staff was very helpful,honest and willing to make go above and beyond to make sure I walked out extremely happy with my purchase


Hyundai Dealer

5
acuheerei on 07/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am happy to buy Genesis at Capital Hyundai. The dealer shop was clean and well organized. The salesperson had excellent knowledge about the car. I strongly recommend Mr. James Lee at Capital Hyundai.


New Car Review

3.8
porcarj on 07/23/2016

Customer Service: 4.0 Quality Of Work: 3.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

The new car was delivered not completely clean as a new car should, however, the dealership offered to detail the car at my first service visit. I was going to leave this off, but since I have to enter at least 25 words I needed to add something.


My time at Capitol Hyundai

4.2
mrnp on 07/21/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 4.0

The sales team was friendly and helpful. They in fact were the reason I changed my mind about a different car brand because of their help and service (they didn't know I was considering a different car, though). However, the make mistakes twice about the lease deal and I ended up getting a car ~9% above the negotiated and agreed on price. I was very unhappy about the issue. Hadn't it been for personal reasons and time, I would have walked away from this purchase.


Service Remined me of Korean Services.

5
joshua-ray_mc-gee on 07/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great place. They don't want to sell you a car they want to sell you a happiness. When it is time to update my car I will be going here again. They are nice and very thoughtful. They want to make sure you and your future kids, grand kids come and enjoy their cars and services. Thanks Hyundai I love my new car


great place

5
angyrion on 07/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone one was very nice and not to pushy. Steve was the one who help me buy my first car. I was looking at different dealerships to buy my car but I really like how Steve took care of me. He was very helpful in all my questions and made sure I took home a car that really fit me. Also Ruben was helpful as well. The customer Service and friendlies was great.


Sams Review

5
patrick_shepherd2000 on 07/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Excellent staff that was very professional and got together as a team to help me get my dream car! I will and have recommended Capitol Hyundai to friends that are in the market for a new vehicle and will be coming by.


A+++++++++++

5
russelllund on 07/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a great time returning my lease to gus and he helped me to get into an upgraded car with the payments of what I wanted.


The Best Car Buying Experience Ever!!

5
team.devlin on 07/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our salesman, Montana made the whole experience enjoyable. I never thought I would use the word enjoyable to describe buying a car, but that's what happened. I would recommend Capital Hyundai to all of my friends, coworkers and family. I am HAPPY!!


excellent

5
tevesangela81 on 07/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

great customer service nd everything was done in a timely manner. always makes sure we were comfortable nd asking if we needed anything . great customer service


Pleasant buying experience

5
ktomkins on 07/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We enjoyed our experience working with Simon, our sales agent, and Steven Yee who also worked with us on the overall closure of our deal and we will recommend your dealership to anyone who asks us


my review

5
amyyang88 on 07/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is a very good and professional dealership. This is a very good and professional dealership. This is a very good and professional dealership. This is a very good and professional dealership.


Great service

5
mtnewcomer on 07/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everything was great, the staff was friendly and every helpful. I couldn't have asked for a better service. I love my car and all the functions that it comes with .


Not as promised

1
Jay AR on 07/16/2016

Customer Service: 1.0 Friendliness: 1.0 Overall Experience: 1.0

I gave my Santa Fe to check a simple AC issue last Wednesday. The advisor told me he will give me an update by evening. The next day he was on leave. I followed up with a call on Friday and they didn't even care to provide me any alternative. I am still waiting to get some response. When I called the service phone number it goes on for some time and then to the answering machine. And here I am still waiting to get any response. Nobody took the responsibility to either let me know what's happening or give me a date when I can get my car back. I didn't expect this from Hyundai service centre at least.


Courteous Professional Service

5
thinking247 on 07/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From the moment I rolled up to the dealership, even before I got off my motorcycle, I was greeted with a friendly, smiling face. I met with a sales person (Simon) who was respectful and knowledgeable and provided me more than enough information to make a decision. At the same time, he was not pushy or try to sell me something that I didn't need. Once I was ready to make the purchase, Simon introduced me to Steven who took care of all the financing and even sold me the extended warranty. He was also very friendly and knowledgeable. Finally, I met with Amy who helped me take care of all the paperwork. Friendly and cordial across the board. Simon then went over the features of the car and left me feeling very satisfied. I would recommend this dealership and this brand to any of my friends.


Satisfaction

5
bingomike7 on 07/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very satisfied with everyone at Capital Hyundai and would recommend Capital Hyundai to anyone I talk to. Capital Hyundai are a very professional group of people.


Happy customer

5
jocelyne.quintero on 07/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

As a First buyer, I was definitely nervous but the experience was awesome and easy. The Employees educated me on everything I needed to know.


Very happy with dealer and sales agent

4.6
thomastrexler2 on 07/16/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Very happy with the Capitol Hyundai dealership and sales my agent Ninous Chamaki along with the GM (Gus?) and Jason Marcucci the finance guy. The car is great, I was treated well, I believe it was a good deal and good coverage for warranty/package service.


$49,290

Mileage: 2

Color: Gray

Transmission: Automatic

Body Style: SUV

City: San Jose, CA

Engine Type: Electric

$48,985

Mileage: 2

Color: Other

Transmission: Automatic

Body Style: SUV

City: San Jose, CA

Engine Type: Electric

$31,700

Mileage: 11

Color: Other

Transmission: Automatic

Body Style: Sedan

City: San Jose, CA

Engine Type: Smartstream 2.5L I-4 port/direct

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