Byers Chevrolet

3.9
Overall Rating

Customer Service: 3.9 Buying Process: 4.5 Quality Of Repair: 3.7 Overall Facilities: 4.3


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A very satisfactory experience

5
miles e drake md on 09/20/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I have in the past bought cars from Byers Chevrolet at their downtown location, and went recently to the new and very attractive Grove City showroom to look at a Chevrolet Spark. Mr. Matt Wilhelm was very friendly, helpful and informative, and along with his colleagues was able to expedite the purchase of an entirely satisfactory car at a very good price in a matter of two hours. I would strongly recommend Mr. Wilhelm and the Byers dealership to customers looking to purchase a Chevrolet vehicle efficiently and relatively economically.


Horrible customer service

1
Chevyman14 on 02/20/2016

Customer Service: 1.0

This dealership displayed the worst customer service I've ever experienced when looking for a vehicle. Two different salesmen would not return my calls or emails, and both salesmen magically "lost my contact information" numerous times. I would not recommend this dealership to anyone due to the horrible customer service they displayed.


Great new store!!!

5
Daniel on 02/11/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Love the new store!! great facility and the staff went way beyond my expectations!


WONDERFUL EXPERIENCE

5
Brandon on 07/18/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I had the pleasure of working with Steve Ritter for a little over a week and what a great guy to work with, not only did he answer all of my questions but he was a great help in choosing the right vehicle to fit my needs with have a baby in November. We talked on the phone numerous times and went through numerous vehicles to buy and finally found the perfect vehicle. Thanks so much Steve and as well as Seth Brown for helping out on the deals. Byers Chevrolet is a great bunch of people very helpful and always greet you when you walk in. I went in shopping for a used car within my budget and walked out with a Brand New 2014 Chevy Silverado that was also within my budget. Thanks Byers!!!!!!!


My favorite

5
goldie1 on 08/16/2012

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This is my favorite dealership to visit when looking for a vehicle or having service work done.They always do a great job and I recommend them to anyone.


Excellent Experience

5
Hobzac75 on 10/22/2011

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Deal was done all by email and phone. Drove 4.5 hrs and everything was ready to go when I got there. Was in and out in less than an hour with the truck I've always wanted. Would buy again if given opportunity.


Horrible

1.2
Rick M on 05/03/2011

Customer Service: 1.0 Buying Process: 2.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

Worst Service and pushy dealers EVER! They are scam artists


$23,129

Mileage: 108425

Color: Other

Transmission: 6-speed Automatic

Body Style: Pickup

City: Grove City, OH

Engine Type: 325 hp 2.7L V6

$20,193

Mileage: 35597

Color: Other

Transmission: 6-speed Automatic

Body Style: Sedan

City: Grove City, OH

Engine Type: 186 hp 2.5L I4

$10,788

Mileage: 71172

Color: Other

Transmission: Continuously Variable Transmission

Body Style: SUV

City: Grove City, OH

Engine Type: 158 hp 2L I4

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