Buena Park Honda

Thank u

Superior world class customer service and gentleman.

Dr. Saundra Bosfield, EdD, MSN, RN

The staff was very friendly and answered my questions.

My experience at Buena Park Honda

It was a nice experience except for a little bit long waiting time in weekends. Probably, weekdays is a better for buying a car.

Headlight issue

Excellent response to my concern. Just a little problem with the headlight lens in one side I noticed. But the service advisor said both sides needed to be addressed. New parts were ordered and installed in a short time. The advisor was very knowledgeable and stayed in touch with me the whole time.

Buena Park Honda

My salesman was so helpful, he connected my phone and took a great photo with me and my new beautiful car. If you would like a copy of my photo just email me. Thank you everyone was great !!!

Not the place to buy a car, Terrible Management

So Honda of Buena Park screwed me over big time. I bought a new honda civic last week, took it and got it inspected by both Uber and Lyft, cancelled my insurance from my trade in, got rideshare insurance and paid a deposit which was my money for my car payment of the car I traded in. Then 8 days later they call me to tell me that they couldn't go through with the loan and that I needed to bring the car back or else come up with a $9000 deposit.I was so furious, I can't believe that they would do something like this to somebody. Now I'm stuck with no money to make my car payment which was due a week ago and have to pick up the pieces and fix this mess that they pressured me into.On top of all that, when I picked up my old car they gave it to me with a flat rear tire. What a way to top it all off.If you think about buying a car then please do not go to Buena Park Honda

owner

Like this dealer because it provides flexible schedule and quality services.

Friendly

Eddie was great with providing excellent customer service

Francis Tanglao

Francis Tanglao was very professional and provided us with everything we needed. The service was excellent.

Easy, no pressure buying experience.

Very easy, no hassle buying experience. Mike Wells made the experience very pleasant and did not pressure me into anything. I knew what I wanted and Mike delivered.

Service

I was having my car serviced, the service advisor Jose was very professional and friendly

Great all around.

Service was no hassle and they didn't waste my time. Service personnel was polite and through. Had no appointment, but he still got me in.

Accord 2017

Overall very satisfied, but since we had our three-year-old, we wish the facility was more kids friendly and the process would be shorter.

Esther

Service representative was very helpful and provide great customer service. The repairs were done within the estimated time.

Honda Pilot 2011

Excellent service was done on a timely manner. Thanks

Excellent Service!

Had an overall great buying experience. I was able to negotiate over the phone and drove 2 1/2 hours to purchase the car same day. When I got there the salesman was waiting for me and had the car prepared for test drive. There were no surprises throughout the entire process.

CRV honda

People who work in the service center are nice and helpful.

A great experience

Needed an oil change, and was able to book an appointment late in the day on Tuesday, for 7:20 AM the next morning. They took me in at 7:10, replaced filter, changed oil and completed a thorough inspection and I was on the road by 8:00. The service consultant, Oscar Rodriguez, was extremely courteous, helpful and ready to answer questions about future service needs. I can most enthusiatically recommend Buena Park Honda Service Department as the place to go.

Great Service Advisor

My service advisor was Alena, she was Great!! The waiting room was clean also

Car serviced

Excellent service by my advisor Oscar. He kept all commitments in keeping me informed. Oscar has been my service advisor before. Always treats me like I'm important, I always go back to Honda Buena Park and ask for Oscar.

Honda

Excellent customer service. Clean, neat and overall great service

Michael Vejar is the best

I have been with Honda for 16 yrs and bought all 3 of my cars there. Michael has always helped me and if not available he had Alex Munoz who is a 5 Star. Desiree at the front desk is always on top of things. Goes to show how long I have been going there cause of the great customer Service. I drive from Corona to BP Honda.

Good service

Good servicecame for oil change and did some inspectiongot a complimentary car wash.

Service review

Excellent service and friendly atmosphere. Customer friendly staff and good in house service.

Service

Service was done fast, and with a smile. Thank You

Leased Honda Civic

Employees are very nice and helpful. However, the leasing process was not very smooth. Lease payments for my previously leased Honda that I was trading in was not cancelled. It took a 2 months after my purchase for it to get noticed and get resolved.

Honda Buena Park

Jose was very friendly and helpful. He was clear and right to the point about what I needed for my car.

Car service

I was very satisfied with my over all experience at the Honda dealership. I chose to wait while my CRV was being serviced, and to my pleasant surprise the wait time passed by quickly.Thank you Honda!

Excellent Service

Ed was very friendly and helped me understand the process of buying and was very knowledgeable about the features of the car I was looking at.

BUENA PARK MAINTENANCE

Excellent customer service. Maintenance completed in a timely manner. Did not try to oversell. The waiting lobby is comfortable. There are a couple of t.v's to keep you occupied. Snacks and coffee/tea/hot chocolate and water are available. Restrooms are close by and everything is spotlessly clean. Love my Honda Dealership!

Fantastic!

I bought a 2016 Honda Accord Sport from Buena Park Honda and had a great experience. I highly recommend them.

Honda Odyssey 2016

Thank you for all.I'll come back for my next car.

Buena Park Honda

My service advisor was Oscar Rodriguez who was helpful, informative and kind. My car was ready within the time Oscar had promised. I was happy with my visit and will return for future service.

Great Service, car is like new

Alena was awesome, very Helpful! I will go back to service my car again.

David Murphy

Outstanding from the initial telephone contact with Tony Huynh. He was courteous, professional and listened to my request for a specific Civic. I requested and received a very competitive price quote and Tony honored without hesitation when we arrived at Buena Park Honda. The purchase was hassle free and no pressure to purchase dealer options. Overall, an excellent buying experience from the customer perspective, which is no surprise based on Tony's professional customer relations.

Service

Went in for oil change. It was quick and good service. Also received a free car wash.

Honda

Oscar was really helpful and right away to charge to fix my issues .

2014 HONDA RIDGELINE Service at Buena Park Honda

Excellant experience from buying my vehicle at this dealership to servicing my vehicle at this dealership.

Honda Service

Staff are very nice and helpful. Car was done on time as promised. I will come back for next service.

Buena Park Honda or Sonic Honda dealer

Sonic Honda and their team ROCK. After searching for a perfect car with a great price on the internet sites, Buena Park Honda met all my needs. Ericson Zabat promptly replied to my inquiries and delivered the great price that was quoted. We were greeted promptly and my experiences of buying and trading in a car was painless and superb.. So so greatly appreciated. I highly recommend this dealership.

Mr Mark Sobwick

Customer Service was good, brought car in for to replace passenger air bag Per Recall letter in mail

Manager

great people, very helpful, excellent prices, all in one place

Review

Oscar Rodriguez was the best! I felt fortunate that he was the Technician who helped me on this day. If I go again, I will request him.

Oil change

The manager was very friendly and helpful and the service was great.

Great job

Everyone was polite and courteous. Hey give me a time when it was supposed to be done and it was done approximately that time.

Buena Park Honda Does Service Right

I never have an appt for service, but barely have to wait. Drive right in and give them you service needs. Always pleasant, nice interior atmosphere if you decide to wait (free hot drinks) vending machine works for my son. I was having my oil and rear brakes replaced so I used the shuttle service which worked out well. Prices were less than a local car repairman and you get Honda parts, which are better.

service

Everything was great the service was fine and it was done exactly what they said

Rating service

Provided clear explanation on what needed to be serviced and finished according to promised.

Great experience

Amazing service, Jorge was great and very efficient.

Honda of Buena Park, CA

My wife and I bough her Honda here last year and the sale was pleasant and smooth. All the scheduled maintenance has been done here as well and it is fast and comfortable. All dealers should learn from these guys!

Over all Experience of Car Service

I have a great and awesome experience with Buena Park Honda Dealer with regards in servicing my Honda Pilot. I would like to recommend it to my friends.

New cars Sales

Jose is Salesman that reflects the commercials on tv. He goes out of his way to be an helpful Honda salesperson.He is in the internet sales. Ask for him. You will not be disappointed. No pushy sales tactics. straight and honest.

Great

This is my second lease from Buena Park Honda and their customer service is always so great.

Service my car

I'm concern because last time I took my car for service, I paid for my transmission service , and yesterday that I took my car for oil change, they told me that,they recommend me to do my transmission service, now I'm concern that I just paid for my service and never was done.

New car buying

Eric, Amit, Reynaldo were all great to work with. Made the process easy and fun!

Recall services

Great services!Employees had very friendly and positive manners.

Recall service survey

I dropped off my car at the Honda Dealership for the recall. I had to leave my car there the whole day, which I was not happy about. According to the Honda recall letter, the service only should have taken 48 minutes.

Honda HRV Maintenance

Very quick and great customer service! I will be bringing my car back here for the next oil change

HONDA ACCORD

EXCELLENT EXPERIENCE WITH CUSTOMER SERVICE AND OVERALL STAY IN THE FACILITY

2012 Dodge Durango RT

Sales is helpful and upfront. Sales called me to confirm appointment, and when I got there, the vehicle I was interested in was clean and parked aside in the shade ona a 95? day for me to inspect it. Good inventory selection, and fair on trade ins. Finance was easy and didn't try and oversell me on anything. They cuddle with my credit union, so I avoided an extra trip to the bank. Good experience overall.

Routine Service Appointment

Service staff is very professional and respectful of customers time.

Buena Park Honda

I went in for some routine maintenance. They were very friendly, polite, and eager to answer my questions. They told me exactly what they were going to do, and approximately how long the procedure would take, and they were true to their word.

Service

They did not wash my car like they said they would

Dealing with pros

I was there for service and everything was done on time as promised.

My Car experience

There was a small hiccup during the purchasing process however in the end we were satisfied.

Buena Park Honda is the place to go

I am beyond happy I purchased my car from Buena Park Honda. Charles was able to help me find exactly what I wanted.

Great Service!

Awesome customer service at Buena Park Honda. I went there for an oil change. My advisor was very helpful and got my car done very quick :)

car service

great. good customer service. service finished on time

Excellent Service from Chaney from Buena Park.

It was a very easy buying process. The whole team was very friendly and helpful.

Taking care of my baby

So I decided to get my car service closer to home rather than going all the way to Hardin. Needless to say, It was one of the best experiences I ever had out of my years servicing my car at Hardin. Firstly, my service "guy" Ricky is AWESOME! He really did an excellent job with servicing my car. Importantly, Ricky is very knowledgeable when it comes to Honda. Being.a serious car enthusiast, all I got to say is that Ricky really exceeded my expectations when it came to answering questions about my car with regards to specs. This was something I never experienced with Hardin service reps in my opinion. Overall, best service ever!

Great customer service

I came in for a tire rotation and the process went smoothly and quickly (I had made an appointment earlier that week). I had many people come to check up on me and everyone was very friendly. It was nice to receive a complimentary car wash as well!

EXCELLENT SERVICE.

I would like to commend Sonic and its employees, for their excellent service, kindness and professional handling of my new lease of Honda Civic on July 13,16.. two associates of yours stand out; Mr. Anthony Gonzales (Manager), and Ms. Madelaine Saliba, a saleswomen associate. I do believe that she is a Blessing to this Corporation, for her excellent capacity as a saleswomen, for her kindness and taking the time to attend to my new lease. Also Mr. Anthony Gonzales is truly a real gentleman, for handling my new lease, for his kindness and also for taking the time to facilitate the deal to go through. He is such a Blessing to this entity, and Sonic is very lucky to have both of them on board.

Our Beautiful Honda CRV.

Great people. Always Helpful and Considerate. We love our new CRV and the people at Buena Park Honda.

first impression last(s)

i would rate my visit ??????/??????????. i notice that they needed to improve customer service.I was with my son, get our civic a change oil, after i got assisted and everything settled for the car, I asked where the play area for kids, when we get to the area, the t.v./dvd player was off. and among all the employees working there i do not know why nobody notice me figuring out how to turn on the tv (since the remote is not visible) it took me maybe 2-5 mins to find out where the configuration buttons of the tv was. i understand, it doesn't need to be turn-on (tv) all the time since not everyone who visit has kids with them.after the service, i already paid, the guy who assisted me gave information regarding what part needs to be replace for my next visit,(since i was new to honda buena park) when i got in the car i just notice when i was driving on the freeway that they forgot to update the small sticker on my wind shield regarding the info for my next service) , no biggie, but after that i was doubting that, "did they really do the oil-change?" anyway, it is a no biggie though. and regarding the car wash, i am aware the conservation of water, but i was expecting they would still offer a complimentary car wash since my car was really dirty. my comment is for honda buena park improvement not to point someone or somebody. for the question ?? (would you recommend this dealer...) i suggest add an option of "maybe"

Great Service

Very nice customer service m. Very helpful. They explained everything to me very thoroughly .

Great service and very helpful

I took my Honda Odyssey in the air conditioning service didn't realize it had extended warranty on it to cover the expenses and was also told I could have a rental car which I did take advantage of while my car was in service

great service

We are very happy with our service at this dealer!

good service and price

take me only few hours to complete the purchase , to get the car that i wanted .internate dept. response real fast, with the right info.only problems is that take too much time to locate the car , with three different locations to storage the car and do not know where the car is. should identify the car inventory in the computer system, so the sell man can find the car fast and easy

Best buying experience , all around A++

Bought about 6 cars prior to coming to Buena Park Honda best experience,very helpful, explaining every lil details,sale manager helping with getting best deal & pkg possible, I'd b coming back for years to come there

service

The staff at BP Honda are friendly, efficient, thoughtful, and hell-bent on keeping their customers happy and safe. They make sure they not only do their job, but do it RIGHT! I'm very happy with my 'Honda home.'

Easy and fun

I had a really great experience with their online team, Jose was always quick to respond and got me a great price. When I went in Ericsen was who I purchased the car from and he had all the info from Jose which made the process very quick and easy because he knew exactly what I wanted, I test drove a few cars and in the end found the perfect fit. I would recommend this dealership to anyone interested in buying a Honda

The Best Service Ever, amazing!

A few weeks back I had to have my car towed to BP Honda because I had to buy a new key for my car and I didn't have any extras for them to just copy (Lost my last spare key). Anyways, when I arrived I was immediately greeted and taken care of by some of the service advisors, very approachable and friendly. I waited for about 2 minutes, if that, in the seating area before one of the service providers (Eddie) assisted me with my situation. I told him how I needed help getting a brand new key since I lost my last spare. He immediately went to the computer and jotted down mine and my car's info in a quick second. I needed my car ASAP because that was my only transportation and I needed to get to work. He arranged for a shuttle to come pick me up and that was also very quick, and got my spare key in about half the time they said it would be done, also for a pretty good price too. BP Honda was literally one of the smoothest and swiftest Honda dealerships I've ever had to deal with. They made it extremely easy and quick for me to get my key when I needed it most and I really appreciate that they didn't have me sitting around waiting for hours, knowing I had to be somewhere important. If you ever need anything for your Honda go to Buena Park Honda and ask for Eduardo Lopez. He's seriously the best!!

BMW4 convertible

, I just want to share my experience. Salesperson Madeleine was excellent in servicing my needs as someone that wanted to purchase a car. She was new at Honda and did her best possible and assisting me in purchasing a vehicle of my dreams. I live out of town and without hesitation she said that she would drive my car down which was 4 hours away because my girls were not able to drive my car in the LA traffic. Before they drove my car I asked for it to be buffed out and cleaned out very well and that was done. Eric was amazing and assisting Madeleine they work great as a team. As I was waiting for the finance department I was sitting there and another salesperson sat down and started talking to me and then Eric walked by and offered me a drink. Then Madeline called me to the finance department which Reinaldo was so professional and explained the finance process very properly. The whole transaction was really smooth from the very beginning. , thank you so much for this experience. When Eric drove my car down he took the time and explained how the car drove how smooth it was and was looking to see if there was anything wrong with the car as he was driving it to my home. He told me it drove really smooth and there was no problems at all I really appreciate how professional and how friendly the staff was especially because they worked as a team . Thank you very much for all your assistance it was a very professional atmosphere and everyone there was very professional and friendly and great customer service skills. Thank you again

Amazing services. Both friendly and helpful

I came in looking to buy a new Honda Civic and I had the most helpful people guiding me on. Ericson and Eric were excellent help and appreciate their time and effort.

Convenient and friendly service

I set up an appointment with this dealership and they were friendly and quick especially since I needed to get to work right after my service appointment. Eddie promised that he would have my car serviced asap and that I wouldn't be late to work. He kept his word and I was in and out in less than an hour.

Awesome service

Awesome experience with Patrick. Made it quick and simple. Go ask for him if you plan on making a car purchase here!

Great service

Good good good good good good good services. Please stop by for your service

Customer service rating

We got good customer service from Oscar Rodriguez.

6/25/16 service

Jose Garibay was on top of my service. I feel he went above and beyond my needs.

Superb service and staff

Very much satisfied with my experience here with Honda Buena Park, glad i made the right choice for brininging my car at this location for service

Great services

The staff was helpful and knowledgeable. They provided customers with correct information and reliable services.

Good advisor

Good car advisor during my visit and rhe promised is on time.

Not your average dealer service department......

All my experience at dealers when it comes to service has been the service advisor recommending so many services that a simple oil change turned into a bank-breaking visit. So pleasantly surprised with this dealer service department. They actually saved me money and time, as I got everything I needed done in minimal time for an affordable price, with savings on every item I had done. My Civic and I have never been treated so good! Thank you, Alena:)

New car buyer

I had a very good experience with all the staff at Honda. I want to commend Honda of Buena Park for a fast and painless process.

Excellent service, Very presentable dealership

I purchased a 2016 Honda Civic from the Buena Park Honda dealership. I got all the help i needed. The staff was very friendly and helpful in my 1st car purchasing experience. It was a long process, but it was worthwhile and i learned a lot about my new car.

Resolved a problem at last!

At last my tire air pressure light is not on. It's been on since 2014 when my car was new. I had taken it to dealer twice after buying car and still no resolution.

Service was over the top!!!!!!

I love my Honda Accord Sport. Buena Park Honda made my buying experience wonderful. Very courteous employees!!!!

Great Service! Very Polite!

The service advisor, Mark Denton, did a great job and kept me informed every step of the way! I always receive great service fro Buena Park Honda and this time was no different!

Great and fast service

All in all it's good. The price is still expensive though.

great service

great service. staff were accommodating. car was ready when i arrived at the dealership. quick processed with the paperwork, it took me 2 hours this time not the usual 4 hours of buying process. highly recommended. thanks buena park honda.

Great service

Overall a good buying experience, from the manager to the sales person. They gave me a good deal and even got me the color i want from another dealership of the sonic network of dealership

It was GREAT!!!

Everybody was very friendly and they helped me a lot.

Great service

Oscar provided me with great customer serive and was very helpful. Thank you Buena Park Honda

Great service

The service was excellent. Oscar my advisor was excellent.

Outstanding, Very Pleased!!!

Outstanding, service from 1-10 it is a 10.I recommend Buena Park Honda..

Customer

I had a nice experience and the service was excellent. The person that attended me was very polite and professional. I was also satisfied how promptly the service was.

Christopher Brunelle

Outstanding, I feel they go the extra mile, to make a nice experience.

Great service

The service was performed as agreed to be done. I come to this dealer for over ten years and would continue to take my vehicles.

Great service!

The dealer ship was very clean. I especially enjoyed a nice cup of coffee while I was waiting for my vehicle. They even washed my vehicle! That was a very nice touch of class!

great service

as usual people at Honda are very friendly and helpful. My experience is awesome every time

Helpful Honda in Buena Park!

This is my 2nd vehicle purchase with this particular dealership, without a doubt my husband and I know we won't be rushed by sales people and we get our cars at the price we want without hassling back and forth.

Excellent customer service

I had a very wonderful experience w Jose thank you for your excellent service you were very polite and attentive with me.

Hassle free shopping experience!

I met with a sales associate named Steve Choi and he made the buying process hassle free with a great deal. He let me test drive the car and showed me other features that I've missed in my research. Was straight forward with me and did not waste any time. Thanks Steve and Buena Park Honda!

Great Service

Had my car serviced for maintenance. Did a great job

Great service

I really liked their service, they are very helpul, and honest, I will recommend this dealer.

Great Fast Service, excellent customer care

Great customer service by Mark...attentive, explained things well.,..

Great service

The service was quick and the customer service was amazing. I will definitely be taking my car back for future repairs.

B1 inspection not good experience

Its my first B1 inspection and after getting my car back I never went anywhere but home the next day I drove the car and check tire pressure came on and I have to take my car to a tire shop to have it fixed because Buena Park Honda is not openduring Sundays.

syed rizvi

wonderful...............excellent................it was a great experience and the people are soooo good,

Car service

I called and was told I did not need an appt. to have my car serviced as long as I came in before 4pm. When I got there 3 separate workers gave me grief about not having an appt. One of them said "the guys in back" get mad. When the service tech came, I told Him what happened, and that I felt like I wasn't wanted there and he just said, "it's not that". My car was serviced properly, I hope....

Excellent car service

My experience with Buena Park service department was great!!! My car has been fix and the service was awesome!!!

Review of Buena Park Honda buying experience

I highly recommend this Dealership to anyone considering buying a Honda. I purchased a brand new 2015 SUV, every detail of my experience was outstanding. I liked the fact of no haggling over pricing, the price you will pay is listed on the car. Everyone I was in contact with were very courteous and professional, especially Ericson Zabart who sold me my car and later as a service check up Eduardo Lopez.

Great service from the start.

From the start I felt comfortable, they dnt Rush you like at other dealers I been to. Ericson made it simple and easy to buy a car for my wife. Thank you Buena Park Honda.

awesome customer service

shopping for a new car at this dealership went from me being scared of buying a car for the first time to feeling really comfortable with the choices i was making. everything was thoroughly explained in a friendly and straightforward manner and in the end i felt confident in my choices. when i left the dealership with my new car, i knew that if i had any problems or issues with my car i could bring it right back and have it taken care of with the customer service i received that day.

Great service, no confusions, welcoming people

I walked in knowing nothing about cars/car buying, but wanted to get a quote from Honda Buena Park, and walked out with more understanding than I hoped for. I came in the next day getting a new Honda Civic. I am happy and positive That I made the right choice. I learned a lot of information, everyone was welcoming and helped me no matter what. I felt like I knew everyone and was apart of the Honda family. I would just come here just to see everyone again, i was that comfortable.

Great service

Walkin is available with your choice of service package. Great staff member.

Great service

Great service. Great facility. Everyone was helpful.

Great Offer, Great Work!

We received a VIP Service invitation by e-mail, and since our Civic was in need of an oil change, plus a general checkup, we made an appointment for the next day. Everything was great, from the cool coffee machine in the waiting room, granola bars and trail mix, to a thorough inspection of our vehicle, which has very low mileage, but sits around quite a bit. The Service Writer was professional and accommodating, and the mechanic who reviewed the car with us made solid recommendations, which we will follow. And, they washed the car as well! Great experience!

Great service

Great people. The mechanic showed me every detail. I was impressed by how much attention you got. Oscar is the man!

Accord '07

We bought an '07 Accord. Saw the car and bought it the same day. Had a wonderful experience with Channy. She was professional, courteous and friendly. I would refer her to my friends.

Great service, Very clean

This dealership is great. I submitted my information for financing a car and within minutes was contacted by Ericson Zabat. He was extremely helpful and told me everything I needed to bring in order to qualify. I went in with a car in mind and Ericson helped show more other cheaper cars that were available and could fit my budget. I left with a 2015 Nissan Altima and I am very happy with the car.

Cynthia G of Honda

goood listeners open and positive attitude and always with a smile. Helpfull in all aspects and always had an answer to our questions of the vehicle

review

the sales person did very well which is Eric Perez

Cynthia G of BP Honda

This was my first time buying a car on my own, and Cynthia made the experience one that I won't forget! She was knowledgeable about my options and handled my questions accordingly. I can't explain how much more positive this experience was compared to the previous one I've had!

Great Service

Friendly Service/Repair was done in a timely manner

Thank you for great service!

In the past I have had my car serviced at Norm Reeves in Cerritos, however, the person on the phone was not helpful and rude. I decided to give Buena Park Honda a try. Oscar Rodriguezwas my service advisor. I came as a walk in and he quickly assessed my car, and within 50 minutes my oil change and car wash was finished. He estimated it would take an hour and 20 min. He was polite and gave service with a smile. Thanks again Oscar! I will be back!

great service

The service manager was very nice. Nice people. Great service.

excellent service

I felt comfortable and taken care of. The employees were great!!!

Great Experience

I had my two airbags repaired for a recall and Eduardo Lopez worked with me. He was so friendly and helpful! He answered all of my questions in detail and helped me to understand what future repairs my car might need. What a nice person and wonderful employee!!

Great service

Enployees are all amazing. They will do everything to help you.

Great service

I had a very good experience, I had my car serviced with no appointment my technician Ricky greeted me with a smile and immediately made me feel important, IHe explained what my car needed and was very pleasant,

Service Department, terrible service!

My car has been having difficulty starting, so I decided to bring it into the Honda dealership. Out of all the thousands of different mechanics in Southern California, I went with Honda thinking its worth the extra bucks for the honesty. That was a tremendous mistake. I have never been more frustrated with Honda's service ever. Their "diagnosis" process brought be back into the dealership 3 days in a row that required towing each time because my car failed to start. They "diagnose" a probable cause that may or may not have been the reason why my car isn't starting. I've made it clear to them that it is my starter, but they insisted it was everything else besides the starter. So, they bleed you out dry until they get to the actual problem. I am displeased overall with the service and never plan on bringing my Honda back ever again, beside for the free oil change they vouched for me after expressing my frustration.

OWNER

VERY NICE. EVERY ONE WAS HELP FULL . OVERALL GOOD EXPERIENCE

Great fast service

Defenelly great friendly dealer on time service complete

Quick and Professional

Took my civic in to get the sentinel coverage oil change and the technician was super helpful. They were quick and even washed my car. I really like going to this Honda dealership over others. There's a Honda dealership right down the street from me, but I don't mind driving a few more miles to Buena Park to have them service my car.

Thanks Buena Park Honda!

The priority with the purchase of a Fit was to transport our large tri-pawed dog to provide pet therapy to hospitals. Buena Park Honda invited us to bring her to the dealership so we could be sure the car would work - success! The purchase process was smooth and expedient.

Great Services

Took in my car for in oil change. I love it at Honda! They always treat good and are quick with the services and upfront with what your car needs. Eduardo is the man to go to, he can help you with anything and has the best customer service.

SERVICE DEPARTMENT

Radiator was replaced. Had to return because parts of the cowling were not properly secured and were rubbing wheels.Asked to have KARR alarm checked again. It has been a constant problem since we bought this car. Still not working correctly.

Buena Park Honda/Sales Rep. Mike Wells Outstanding

Bought my first ever Honda CRV from Mike Wells on Sunday 4/24/2016 and I found this gentleman easy to work with, straight forward, and very honest at all times. He kept in touch with me during the period leading up to my buying the car and he went so far as to drive to another dealer and personally picked up the car in the color I wanted. It washed and waiting for me when I arrived on Sunday to purchase the car. The price was the lowest price for this car in the entire area as well.Mike Wells, at Buena Park Honda, is an example of what a car salesman

Service

Good, everything was good, the service guy listened to my concerns and followed through with what he said.

OK service

I brought my Honda Accord on 4-22-16 for check up on A/C fan which stopped working recently.. A/C resistor was replaced and the fan was operating in normal condition with A/C.. I was informed to PU the car and come back on Monday to replace the fan motor assembly. I paid total invoice amount of $640.16 and PU my car on Friday evening. I brought the Honda on Monday, 4-25-16 and the fan motor assembly was replaced and it is working same as it was old fan motor.I am disappointed that after replacing the A/C resistor the fan started working in normal condition than why it was replaced with the new fan assy ? If you are in my place would have asked the same question, it was not necessary to replace the whole fan motor assembly since it started working fine with replacement of A/C resistor

car service

I bring my car here for service or repair, great customer service and great area to wait for oil change or minor repair, Mark Denton is excellent in customer relations

Great service, cool employees

I don't have a certain go to person whenever I need to do some repairs or maintenance in my car but Every time I go to Buena Park Honda, no matter what time I come in or Whoever is assisting me, I always get the best service, Their agents take the time to explain what my car needs and gives me a discount right away if I ask for it. I am definitely going back and I will probably continue to buy cars from Honda.

Vitus and Buena Park Honda rocks!!

Great place! Great staff! Vitus was a real professional with a great sense of humor. Tony was straight to the point and precise. Recommend 100%

Great

Was simple and easily, very helpful employees. Over a great experience

Good service

I was trying to get a multi-point inspection for the first time since I purchased my car from them last year. The service generally was good. They provided the fast service and changed my oil as I hoped for. I would recommend anyone has a honda to the dealer.

Excellent Services

I bought a Honda Civic Sedan, the process was easy breezy. I told what I wanted to pay and they work with me to give me the best deal.

Excellent customer service

I leased a 2016 Civic Ex sedan. Vincent Nakar did an awesome job at explaining the benefits of the car. I really wanted a fuel economy and best value car and it's exactly what I got. The car drives smooth, comfortable to drive and offers great technology that luxury cars have. I love the friendly and welcoming environment of this dealership. I'm glad I came here to get my civic.

Best dealership in southern CA

My best friend brought me here, he said it is the best. I now agree. I met John Buhs, and he is friendly and makes it easy. Do the smart thing and have John help you.

Great service efficient staff

Good customer service and staff was very freidnly and understanding well

Cynthia G BP HONDA

Cynthia Gulley was very polite and very helpful to us. She made sure that we are taken care of and repeatedly apologized for any delays ans wait.

Cynthia Gulley BP HONDA

Overall a great experiance today. Cynthia was very helpful, knowlegeable, proffesional, and freindly. i would defeinatley prefer her and this dealer to a friend or family memeber. they went the extra mile to give me a deal which was a very big plus.

Great Services!

It was quite amazing, as our needs were fulfilled quite perfectly.

Honda Civic Ex 2016

Both Amen & Frank Amazing Sales Men. They both Helped Me Find The Best Care Suitable For A First Time Buyer :) Very pleased. && I ABSOLUTELY LOOOOOOVE MY NEW HONDA

Satisfied by their service.

I bought my car from Buena Park Honda, since then whenever update need, under the name of the recall, the service was done free. Along with that their complimentary check up a vehicle helped me to fix my car Before the problems occur.

Great service, super nice

Once I got there super nice, Jose Garibay helped me as soon as he saw me. Funny and helpful, straight to the point on what kind of mauntaince I needed. The wait wasnt that long either, would go back.

Amazing experience

Bought a Scion xB 2012 for a GREAT price . Me and my fianc? are young living on our own. He has bad credit and I have none. They still able to get us the cat we wanted and there wasn't much hassle at all. Sales rep and financial rep were both wonderful. Recommending this dealer ship to everyone I know.

Great services

Ok i like the service it was very fast snd reliable

Outstanding Customer Service

I brought my car in for my 30,000 mile service and also needed new tires and some minor repairs. My service writer was Oscar Rodrigez. He went above and beyond by making sure I was taken care of. Oscar provided excellent service and made me feel like I was a VIP. I would definitely recommend him to my family. I will be asking for him next time I come in. Thank you.

Great services

The service i got there was awesome. Victor Burtea was the one to help me with all the questions i had since i was a first time car owner. He did a really good job on answering all of my questions. Also, the dealer was very nice and had a good variety of choices.

Cynthia Gulley with BP Honda

Extremely helpful and very infomartive. Excellent customer service. Very knowledgable. I will definitely recommend her to a family or friend. Very great experience for my first car purchase. :)

Great service

The staff are very friendly and helpful. Thank you for help us to get another car.

Internet shopping for the right car

I live in Michigan and needed to help my son who lives in Fullerton find a car. I was lucky enough to find one at Buena Park Honda. The price was in the range we could afford. Erika Ordoria the Internet Manager was very helpful. She was able to talk to my son and us and make the transaction a very pleasant experience. Being so far away and still feeling someone was helping to take care of my sons need for a car. Thank you Erika you are so nice. Mrs. Schnotala

Cynthia G of BP HONDA

I, Elizabeth had such an amazing experience as a first time buyer and it's all thanks to Cynthia Gulley's help. She did such a good job helping me out.

Good Job Victor

Victor helped me buy a new CRV and gave me great customer service. I recommend him to everyone and I recommend Buena Park Honda.

Cynthia Gulley with Buena Park Honda

Cynthia gave us great customer service. She went above and beyond for everything we asked for. Really liked working with her.

BUENA PARK HONDA

Cynthia Gulley was very approachable, knowledgeable, friendly, and respectful. I would recommend Cynthia Gulley to my friends and family. I would even purchase future cars from her.

Buena Park Honda

i had a great experience with cynthia. She was very helpful and friendly in a professional manner. I cant wait to drive it off the lot :)

2016 HONDA CIVIC

Great and quick experience, it took less than 1 hr for the whole process!!! I love my new car, Cynthia and Tony took good care me with the purchase of my new Civic.

My Sister Convinced Me to get a Honda

i am so happy with my new Honda Civic. My salesman Edward is very knowledgeable. Service is great.

My experience at Buena park Honda

My experience at Buena Park Honda was great. Very different from other dealerships Erika Vasquez was great I recommend her and this dealership to everyone very honest transparent on paperwork and have the best customer service.

Greta service from Victor Burtea

We came in to buy a car and Victor the sales person came up to us with a big friendly smile, great eye contact and firm hand shake. He listened to our needs and helped us as much as possible with the price. Unfortunately we didn't agree on price at first and Victor still volunteered to give us a ride to our church. He then met our brothers and sisters in Christ and prayed with us before he had to go back to work. Without any pressure we decided to go back with him and purchase the car. He was so patient and kind and I recommend him to everyone! Go to Buena Park Honda and ask for Victor Burtea.

A fantastic experience.

Came by this morning to trade my old car and pick up a beautiful new CRV, and she is a beast. My salesperson Vitus was friendly and helpful and made the process quick and pleasant. If you're looking for a new Honda, you'd do worse than Buena Park Honda.

Great service!!!

I always get treated with perfection at Buena Park Honda

My brother Andrew & sister in law took care of me

Andrew and Brianna told me to come here and have John Buhs help me. He was busy, but made sure that I got took care of and was treated like family. John grew up near here, and is friendly and has a big heart. When you need a car or truck, come see John Buhs. Thank you John. Joseph C

Painless experience

I worked with Cynthia Gulley to purchase a 2016 Civic. They were willing to work with me to hit a price point I could live with, and I walked away with a new car that is newer, and superior to my old one, with less than $100 extra per month in payment. Usually buying a car is akin to a form of torture, this thankfully was the opposite of that.

2016 Honda Accord LX