Bryan Ford Lincoln

3.5
Overall Rating

Customer Service: 3.5 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0


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Happy with Bryan Ford, Lincoln

5
Eric on 10/11/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have purchased eight vehicles from Bryan Ford Lincoln. The buying experience has always been excellent. The service outstanding. The sales and service department top of the line. I moved out of the area. I still come back every couple of years to go through the process. Car dealerships are not all the same. They are honest, yes, helpful, guide you through every part of the process including the finance process, quality throughout the entire process. Dealerships like this are a rare find.


Service?

2
Disappointed on 07/18/2013

Customer Service: 2.0

Woman answered the phone exactly like this, "Hello?" As if it wasn't even a business. I had to ask, "Is this a car dealership?" She replied, "Yes. Can I help you?" It was weird. Then, I got a salesperson who within a minute informed me the car I was inquiring about had been sold. That was it. No questions such as, "What has you looking for a Jeep?" or "What other types of vehicles might you be interested in?" All I got was, "That car sold over the weekend." That's it... This dealership does not have a genuine interest in selling cars. The person I spoke to was the furthest thing from a salesperson I've spoken to. If you need someone to ask good questions, evaluate your needs, collaborate with you about what the best option for you is, don't go here. If you'd simply like to place an order like you're at a McDonald's, this place is probably great.


$25,839

Mileage: 120302

Color: White

Transmission: 8-speed Automatic

Body Style: SUV

City: Bryan, OH

Engine Type: 3.6L

$18,550

Mileage: 100627

Color: Black

Transmission: 6-speed Automatic

Body Style: SUV

City: Bryan, OH

Engine Type: 240 hp 2L I4

$73,000

Mileage: 62564

Color: White

Transmission: 6-speed Automatic

Body Style: Pickup

City: Bryan, OH

Engine Type: 6.7L V-Shaped

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