Brandon Hyundai

Excellent car-buying experience!

I drove to Brandon Hyundai to get an oil change for my 2014 Elantra. Previously I received a letter and phone call from Brandon Hyundai wanting to buy back my 2014. While waiting for my oil change to be completed I went into the showroom and was impressed by the 2017 model.....so I bought one!

Outstanding

My sales's man Afrim, Kevin as well as Ed Gavin in the finance department made it worth purchasing my new car. Definitely worth staying with Brandon Hyundai. Thank you!!

Purchase of 2017 Hyundia Santa Fe Limited Ultimate

New car purchase was a good experience. This is the 4th auto I have purchase from your dealership. Was very Satisfied with all aspects of teh purchase.

Review

Great and friendly service I plan on coming back for all of my maintenance needs.. Everyone was very helpful and made sure I was pleased with my purchase

Trash Dealership

I came to this dealership to purchase a car for my grandmother. She drove the car she thought that she liked the car but she called the dealership the next day told him that she was not satisfied with the car she could not get anyone to respond to the messages that she had left. She no longer wanted the vehicle they act as if they could not take the vehicle back. We would never purchased anything from a Hyundai dealership ever in our life. I tell all my family and friends to never ever purchased anything from Hyundai. This particular individual dealership put a repossession on my grandmother. They also threatened to charge him with a felony for stopping payment on a check that she did not even pay with a check.

Great General Manager

Overall great experience and good management team. The GM Dan is very involved and is willing to take the time to help out his customers. John Valdez is a good respectful salesperson and so is Omar. Good place to buy a new car.

great experience

Was referred by co worker who purchased from Jim John and he exceeded my expectations....Ed Gavin in the f and I office also was very helpful....thanks to Hyundai Of Brandon for making everything go smoothly

2nd one.

Went to other dealerships, I like this one. Second car bought there without a hassle. Worked with a new salesman and he did a great job with us.

1st Car Buying Experience

Being a first time car buyer can be a little crazy with all the choices and questions you have. Going to Brandon Hyundai was definitely a great decision since all my questions were answered and needs were met. I didn't feel like anyone was misleading me. I didn't feel like anyone was pressuring me into buying a vehicle I didn't want or features I didn't need. I highly recommend this dealership and trust this brand.

Good service

Very good service I'm very happy with my car and will go back again the sale man very nice and very friendly. And very helpful .

Excelente experience

Mike is a great sales representative help me find the right car and was very patient. Presented several options. I would go back to this dealership in the future.

John Valdez was wonderful to deal with

John Valdez was wonderful to deal with. He is the reason we bought TWO cars from Brandon Hyundai within a couple of days of each other!

Poor Service Department

ne of the most pathetic service department i ever visted for a car,I had passenger side window glass issue which was going down and not coming up when i pressed it to bring up,the first day after 3 hours i was told motor is not working,asked me to come when they have motor next day,waited for a day no response,next day i call and i get response its here,i went at service station,after 5 hours wait i am being told,its not right sized one,so they will order new one asked me to come when the other motor is here,next time i gets the call ,i visit service station again and this time after 3 hours they say motor fitted but switch is not working ,and now side glass is not going up at all,waiting for next visit,in between these times no regret for time wasted,every time they say wont take more then two hours and they return you without getting car serviced.Feeling extremely bad with service provided.

Great deal leasing with brandon hyundai

I got a great deal on a lease for a 2016 tucson limited, and experience great customer service. They answered all my questions and made sure I got what I wanted. Thank you brandon hyundai!

Rating of dealership

I am pleased with my selection. I had to go to service and was taken right away and my problem was solved right away. Very courteous personal.

MA

The service was excellent, I enter the dealership to review offers and ended up buying the car which was an excellent deal for me based on my personal circumstances. Special thanks to the salesperson Omar!

great treatment/ good prices

This is our third car from this dealership. They treat us well and have good prices. We keep going back. Both my husband and I are very pleased with all the staff.

Great Service

As in the past, Rich Hopp did an excellent job with my purchase. This is the fourth vehicle we have purchased from Brandon Hyundai and Rich has been involved in each purchase. The service department has always done a nice job for us.

Stayed late to make it happen

The dealership staff were friendly and professional. I'd like to commend RJ and Afrim. RJ worked hard to meet our needs and Afrim made sure we felt taken care of in terms of the details of the car itself. Both stayed late several nights to accommodate our schedule. We were happy to have a good experience and would recommend this team.

Disappointed.

Had to take my brand new car in for a recall problem with the hood. It took them 2 weeks to take care of it. When I picked it up I realized that someone had been using it. They had forgotten to retract the child seat belt in the rear. Realized didn't have it long enough to put that many miles on it. My husband wanted to see if the hood was now secure and when he lifted it up to check someone had left a water bottle sitting on the engine. It's a good thing I had only driven it home before he saw it. Nice work guys.

new car purchase

salesman was excellent didnt try to sale me something i didnt want. he wasnt pushy .he work with me to get the price were i need to be at

great service

I had an excellent experience at Brandon Hyundai. I have been buys cars for years and working with Michael Samuel is the best experience I have ever had. I think he is a great asset to the company no wonder why he has been there for over ten years

one year maintenance

Beware that they say you get one year maintenance with the purchase of a car, but really its only oil change. I took my car in September 13th for routine maintenance and was told that the tires were due to be rotated and would be 19.95. I stated was that included in the one year maintenance and was told no, hmmmmmmm. The last car I had the tires were rotated within the first year maintenance so when did it changed. Well I wouldn't know since they don't give you anything that really states what their one year free maintenance includes, but the sales person was quick to keep stating that all you maintenance in the first year is included, which was a lie cause last time I checked, tires are suppose to be rotated in the first year and even the service advisor said it was time for them to be done. Car is nine months old so it's within the year time frame...........So beware, you aren't really getting a year maintenance free like they say you are.

Brandon Review

Excellent. I would recommend to anyone looking for a new car. Friendly staff who went the extra mile to make sure our needs were looked after and spent the time to find solutions to our needs when solutions were not always simple.

Pleasant experience.

No pressure from anyone. The guys were well informed. Spent adequate time and helped compare vehicles. We found the process relatively easy and love Hyundai products. We would highly recommend them

Total Unprofessionalism

I said enough in the prior reviews. VERY UNSATISFIED.. I have never dealt with crap like this and will hopefully never again. I finance staff needs to be trained as they have no clue what is going on.....

Very dissatisfied

Very poor communication at this dealership. The sales person was clueless and just agreed with everything that we asked for. We just kept hearing "yes" and then ended up with 40% of what we heard. We had to come in and continue contact for a week for them to get their documents completed. They lie about add ons and upgrades and once you sign you are getting nothing. Oh and hear this they tried to mark up the car by $6,000 dollars and then when i signed for a still above average for the market on my new car they wouldnt let me hear the end of it like i had received a huge favor. Go to courtesy Hyundai and stay away from this place unless you want to spend 3 days of 3 hours a day average to get things done.

Do not give them your business

I have been trying to lease a car with this dealership for almost a week now. They offered me a really great price on a car I wanted, but then have been dodging me and stringing me along. Every time I try to get ahold of the sales person I have been dealing with, John Valdez, he either ignores my calls or speaks to me for about 1 minute then tells me he will call me right back. Except NO ONE ever calls me back. I have called him and the dealership over 25 times in the past 6 days in an attempt to finalize the deal, and I was sticking around for a good price, but this is outrageous.

Good service..

The salesman that took care of me was very professional! And respectful and I appreciate a person like that.. I also thank the manager for helping out..

NOT HAPPY!!!

WAS LIED TO BY FINANCE & AS I FOUND OUT FROM MY REJECTION LETTERS THAT I WAS CHAGED TOO MUCH FOR MY HYUNDAI!!!!! STUCK WITH A HIGHER PAYMENT THAN AGREED TOO, AND A SICK FEELING EVERYTIME I DRIVE CAR, KNOWING I WAS SCREWED!!

Very satisfied

I had the pleasure of doing business at Brandon Hyundai recently. The staff was very knowledgeable, and friendly. Omar Rodriguez was very professional, and went above and beyond to make me happy with my purchase. Highly recommended. Will definitely be referring friends and family to this dealership.

Best Experience

This is the best experience I have ever had purchasing a new car. Fast, Friendly, Fair pricing. I would recommend Brandon Hyundai to my friends and family.

Super satisfied!

Purchasing a new vehicle can be very exhausting, but our overall experience with every staff member we encountered at Brandon Hyundai was great. Our sales rep Jim John was amazing! Super friendly without being unprofessional at anytime. He took his time and never gave us the impression of being annoyed even though it took us quite some time to commit to the deal. He went above and beyond to make the process of buying a vehicle a very pleasant experience from beginning to end.

Thanks

Thank-you to all that helped us get into this new Tucson, Thank-you to Ron Maiden and Afrim who explained the lease in depth, helping us understand it better.

Ron Maiden

I'am very happy with my vehicle and the customer service from Ron Maiden. I would go back in a few years and trade my car for another car.

My New Car

The Salesperson Jim John and I established a relationship a year ago, So when I was ready to trade my two cars in for one, we already had a relationship started, and also understood what each of us wanted from the sale of my cars to the purchase of my new car

Not that good

Ed Seymour help me and gave me good advice and very courteous and professional. the customer manager acted like he did not want to help and our sales man was lazy.

New purchase

Great service. Disappointed did not receive complimentary vacation that brought me by in the first place which was stated on the email invite for the event.

Dissatisfied

Dissatisfied with overall experience; miscommunication with promised upgrades; while vehicle in service department, loaner vehicle given with empty fuel tank; car mats not in vehicle & required multiple conversations; miscommunication between departments & staff; had to contact GM due to incompleted agreements

Purchasing car

I phoned the dealership on a Saturday to get the payoff amount on my lease. I needed to terminate my lease 5 months early do to a drastic change in situation for use of vehicle. I had shopped all week long looking at a cadillac, and was gonna compare vehicles at Hyundai. I have owned four Hyundai vehicle. Upon calling the dealership I was Transfered, disconnected, called back and informed by receptionist "that dealership was so BUSY THAT THERE WAS NO ONE TO HELP ME" I was so angry I asked for manager. I was Transfered and helped. About 5 minutes later Earl a salesman called me back, and due to his total professionalism turned things around, and today I am again a loyal Hyundai owner.

2016 Purchase

Joe was a pleasure overall to work with. Ed was extremely helpful, even though I came with a pre-approved loan he shopped around and found a lower interest rate. Referring to my earlier comments I would like to receive my second key please. Thank you.

Good service great car.

Patrick was excellent to work with. Very happy with my new Sante Fe Sport. Thanks! I recommend this to others looking for good value vehicle. The 25 word minimum review length in this survey is my only complaint :)

Awesome Brandon Hyundai

Just Awesome!!! Thank you very much Ed Michaels, Alexa and Brad. You guys rock! You guys made our purchase experience a great one and we appreciate your commitment to provide us with superior customer service.

Awesome deal.

Dealer was friendly and helpful. We didn't feel pressured at all. He gave us a great deal that we couldn't refuse. We are now considering getting our next new car in the near future from the dealership just because they are so easy to work with.

New Purchase

The sales people were very helpful and provided the information and needed experience. We were very happy with the outcome and will most likely come back in the future. Thank you for the service.

Highly recommend Brandon Hyundai

I've never had such a great experience as I did buying my new car. Ed and Jeff were very personable and I felt I obtained a very great deal on the car. I will definitely return for my future car purchases.

Great

Thank you so much for your diligence Jeff, you made leasing my vehicle comfortable comedic and reassuring I appreciate your diligence. Thanks again- i look forward to driving my car everyday.

Love my car

I'm very happy with my car. Car is great on gas - came back a few days after to get my windows tinted which look great. Love all the great features in the car such as my apple play.

Very Satisfied

Rich Hopp in Sales and Ed Gavin were very helpful and professional. They kept the process short and concise, but also helped answer any questions I had about the vehicle or the purchasing process. I would recommend this dealer to a person looking for a car.

Horan

Overall, satisfied with the experience and I would gladly recommend this dealerships to our friends. My husband and I dealt with Richard Hopp when we bought our first Hyundai and he is excellent, that's why we were looking for him for our second car.

New car

Edward Michaels helped deliver us the vehicle that fit our budget and needs. The whole process from start to finish at Brandon Hyundai exceeded our expectations.

Awesome dealer

Brandon Hyundai is one of the best dealerships around. I recommended to any one that might be looking for a new high quality vehicle at a fair price. You get more for your money at Brandon Hyundai.

My first new car

My experience at this dealership was very pleasurable and i would recommend it to friends and family. I enjoy driving my new car to and from work and i am satisfied with performance and fuel efficiency.

Tucson Sport

Great car, exactly what I wanted. Took too long to close the deal. I think 4 1/2 hrs is too long to buy a car. There were times that the left hand didn't know what the right hand was doing.

Walensky Survey

Jason Ervin and Jimmy John are terrific sales persons. They try extremely hard to get the customer the right car at the right price. James Life's forte (other than dunking a basketball two handed) is the ensure that a customer does not leave his office until they are completely happy with their purchase. A solid approach to customer satisfaction. Alexa Diaz is an extraordinary customer service representative. She is the glue that binds the sales force with the finance managers. Many dealerships do not have this type of position even though it serves a vital function. Having someone there like Alexa gives a customer someone to talk to if there is any type of problem and 100% of the time she resolves the issue. We live 60 miles away from Brando Hyundai. It is worth the trip to deal with people like Jason, Jimmy, James, and Alexa.

Service

The service was excellent and Alex and the service department was awesome was pleased with service will purchase another vehicle really appreciate the service that I received and the friendliest of the staff also I appreciate the follow up from management to see if you have any questions or concerns

Mrs. Johnson- Streater Review

I had a wonderful experience, I didn't like the fact that i had to keep coming back 3 times. James Life and my sale person Afrim did a great job and thanks to them the experience was wonderful.

My Hyundai Experience

Ed Michaels, Ed Gavin and Jeff made me feel like this car was the best purchas for me and they helped make it a reality.

Steer clear of this place!

This purchase was to be the 4th we bought from them in 4 yrs. We went to buy a new SUV. Our biggest complaints are with the management & how we were treated. They told us financing was no problem. We chose our vehicle w/ a basic package. They didn't have the color we wanted, so we chose another. I wasn't happy, but knew they didn't have much I liked, so I settled. They did all the paperwork & we left with the vehicle. When we arrived home, we discovered the vehicle was infested with ants, one bit me on the ride home. I returned the vehicle the next day. They said it take a bomb to expel them, so they would keep the vehicle through the holiday weekend. Since I didn't like the color, I was given an option of test driving a different color. I left with the new color, only to get home & see this one had ants too, but not as bad. Our salesperson & I agreed I would keep this vehicle until mine was ready. On Tuesday, all seemed fixed, so I left with it. I arrived home & parked in our garage. I went out to it 2 hours later & discovered even more ants. I called them, but our salesperson was out until Thursday, so I was stuck. I opted not to drive too much for fear of being bitten again. Thursday morning, I ran an errand. After coming home, I felt a sting on my neck. I scratched & felt another one. I ran into the bathroom & found another ant had bitten me twice. I snapped a picture. I called my husband. He called them & was told that our salesperson was unavailable. They put us in contact with Mark Fisher, who had me go to the service dept & ask for him. When I arrived, they no idea who Mark was or why I was there. They sent me inside to the manager's desk, who brought me to Mark. He told me to sit & he left. He was gone for a while & returned only to hand me off to Jay, the asst mgr in the service dept. Jay told me they couldn't see any ants. I showed him the bite marks. He seemed unconvinced & showed no concern. I was moved into the waiting area & was told to wait. Before long, Jay came back & told me that I needed to provide IDs & a credit card for their file. They were giving me a loaner car. We were buying an SUV, so I assumed they would place us in an SUV. Nope! I have sciatica, so small cars are impossible to sit in or drive. This is why we were buying another SUV. They told me that they don't offer SUV loaners. I got my stuff & left. I couldn't take the stress, so I called my husband. He was put in touch with Ron Maiden. Ron's way of handling it was telling us there was nothing he could or would do, that I was stuck with the car until ours was fixed & it was scheduled to be done Saturday. I voiced how unacceptable this was, so he offered us a coupon book w/ a couple of free oil changes & some discounts on repairs. With his handling of everything, I told him I wanted to cancel the deal & get our original car back. He refused, telling us that the bank accepted the deal. We couldn't cancel now without facing legal action. I hung up on the 3-way call, telling my husband I was done. Ron claimed to him if there was anything he could do, he would. If that's true, why would you only offer a coupon book as your resolution? The next morning, Ron calls, telling us to come pick up our original vehicle. He killed the deal. How could he kill a deal if the bank accepted it & we couldn't back out yesterday? Well, he lied to us, either the day before or that morning. We can't verify which. My husband called the President, John Wendkos. He wanted an explanation. John knew about it & told us to pick up our new vehicle. The deal was complete & the ants removed. He was out of town, so call Dan Norris to handle it. We called Dan, but got no answer. He went to the dealership, but Ron knew nothing. Ron tried to bring Dan out, but Dan refused. My husband demanded our original vehicle. Ron promised it would be clean & gassed. It never happened. Our salesperson & the finance guy were the honest ones. BTW, beware of their hidden fees. They'll gouge you!

Good to Veterans

They honored the USAA Car Buying Service price even though the vehicle wasn't in stock. This is the second car we've bought from this dealer and will be back again for a 3rd.

Great experience

We had a very good experience at Brandon Hyundai everyone was friendly and me to experience very pleasant and we would definitely recommend it the dealership

Brandon Hyundai

This experience was not as smooth as my first Sonata purchase. The salesman and finance department were pleasant but not it took way too much time to seal the deal.

Great experience

We had great experience during our buying process. No hidden agendas and very open about all aspects of pricing. They were very open to all factory rebates and explained all the extra fees.

Great dealership

This is the 3rd Hyundai we bought at this dealership and always were treated great. Our salesman Raymond has always tried to get us the deal we wanted. He was our salesman on all of our Hyundai vehicles.

Lease review

We had a very pleasant experience at Brandon Hyundai and were treated like loyal customers and will continue to refer friends and family. We have always enjoyed Brandon Hyundai's customer service.

No Follow-Through...Make promises they do not keep

I was not pressured to purchase a vehicle as with other dealerships. I went in knowing exactly what I wanted. I did my homework on the numbers. I traded in a vehicle. The deal was signed. Five weeks later, my traded vehicle has not been paid off. I have contacted Alexa Diaz, Dan Norris, Rich Hopp, James Life. There has been no resolution. I have also received loan amount from finance company. It is different than signed-balance due on contract. I was also excited about the free car washes. I took the vehicle in one day, only to wait more than 30 minutes at the service line with no one in front of. I was told by two people that someone would be right with me. One technician realized that I had been sitting for a lengthy time and told one of the other two workers who never stuck a head out of their booths to help me. Just unorganized. Go somewhere else!

genesis

the staff at brandon are by far the best people I have ever worked with on a lease. I have leased cars all my life from all types of different vehicles but none of the other dealers compare to the brandon staff.

no warranty for broken a/c

my mother took her sonata in for a/c repair it only has 50k miles on it and the compressor went out, she is a widow on a fixed income and they said the warranty expired because of the months not mileage the price was $1200.00 to 1300.00 for the repair they didn't offer a reduced rate or even attempt to get it covered under the warranty since she couldn't afford to repair it she picked it up from the dealership with no air in these 90 degree heat and went home, wouldn't buy another Hyundai ever.

Great Dealership, Great employees!

Ed Michaels was my salesman, He did a great job at helping me. Very courteous and a nice man. He even watched my two girls (Ages 3 & 4) while I was busy with the finance manager. Ed Seymour (Finance Manager) Was very helpful and courteous too! I Give this place a A+ rating. Great staff, great place.. Plus, I Love my new 2017 Hyundai Elantra.

AWESOME!!!!!

I cannot even begin to say how very good the experience I had at Brandon Hyundai was. This was the second car I bought in one week. I accompanied my daughter and son in law when they bought a car last Saturday. I had to come back and get one myself. Earl Kober was our sales person both times. HE IS THE BEST!!!!!!!!

Loretta

Great group of people at Brandon hyundai. I would recommend to my friends and family. Alexa was absolutely wonderful. She was the final piece to the puzzle that made my overall experience positive.

Good

All the folks were professional and great. It was a smooth experience and we are enjoying our new car...nothing more to say....car is good, deal was good, and have nothing more to say Thanks...

Job Well Done

All personnel were helpful, knowledgable and polite. I was helped immediately upon arrival at each visit and know I got an excellent price and warranty. I can highly recommend the dealership to anyone.

Love the Brandon location

I have been dealing with the Brandon location for years.....Love it!!! Every Time I visit, I am completely satisfied. I will never go anywhere else.

Great Job

Had a great experience with Earl and Ed, and at the Brandon dealership overall. Very professional and courteous. I will return, to the Brandon dealership when I purchase my next car.

?

I cant remember the actually sales person that helped me. Every one at the dealer ship was nice and helpful .I like that I can go fact my car washed at any time

Problem with license plates

I purchased the car 6 weeks ago and do NOT have my license plates yet. The temp. plates are only good for 30 days. I could be in trouble if I am stopped by the police. WHERE ARE MY LICENSE PLATES???

Review

My overall experience at Brandon Hyundai was excellent. Ray was very helpful throughout the entire process. The entire staff made the process of purchasing a new vehicle easy and enjoyable.

No price , ran credit

If you value your time and money - STAY AWAY FROM BRANDON HYUNDAI. During our first conversation we agreed to a vehicle in stock. Not only did the price change without the sales consultant telling me (were talking about $4k) -- They ran my credit (hard) for a vehicle I did NOT even know the price on!!! I called and tried to discuss the issue but the managers would not get back to me. One time I was told the call was being transferred to the General Manager but conveniently the line disconnected?! Hung up on me? Im guessing so. 3 Stars for this dealer is generous. Horrible dealer experience... Refrain from providing any personal information unless you are 100% sure you know the price your getting.

Taking Care of Me

Overly joyed to drive my new car and say that it was sincerely given to me after all efforts to satisfy my needs were met!

Great people to work with on a great deal!

I was impressed with the knowledge of the salesmen and the service I received in leasing a vehicle. They were very easy to deal with and took several test drives with me so I could determine the best vehicle for me.

Hyundai is the place to go.

This car has unbelievable features that my other car didn't have. I'm very satisfied with my car! Thank you for allowing me to express my feelings on my purchase.

The Worst Buying Experience I've Had

Initially, I overlooked the unprofessional behavior of the people I dealt with. My salesman was nice but really pressured me into leaving a beaming review or else he would not have a stable job. My finances were handled by a man who spent the entire time talking about conspiracy theories, which I didn't care as long as he got the job done. He completely dropped the ball though. My payoff for my previous vehicle took 6 weeks to get sent out and they continued to harass me even though I sent proof I sold the vehicle to this dealership. After finally sending them the check they called me a few weeks later to say my signature was missing from the documents! How is that possible?!? Maybe he should stop worrying about the end of days and work on being proficient at his job. I love my new vehicle and had a prior purchase at Brandon Hyandai that was perfect, but the current staff leaves much to be desired and shows a great amount of room for improvement. This has been such a headache I would hate for anyone else to deal with it. My best friend purchased a vehicle the same day and had the same problems. After contacting the manager they made promises then blew her off. Hyandai is an excellent company, do yourself a favor and buy elsewhere.

Great job

I was really stressed out because of my old beat up car. It was at the end of its life and had already stranded me twice. I am a single mother of three, so this was just a bad situation. I came in just to look at maybe buying a used car -- I thought my less-than-perfect credit would prevent me from getting a new car, but I ended up driving away with a brand new Accent that I really love. I was in shock as I left the dealership. I am so very grateful to be in a decent, new car that gets great mileage, a great warranty and maintenance plan!

New Car

I am happy to know people do care. And I was treated with respect and everyone was polite. And Alexa was so caring even though my emotions were all over the place , She was caring and express with me be patient and they will explain everything to me and they did.

Over all good experience

From the time we came in we were greeted cordially and provided with help Immediately, with no pressure. In just minutes we had our first ride with, and Had our questions answered. Appointments were kept, and we were able to make an informed descion to Purchase a new Hyundai.

car lease

My wife and I recently lease a 2016 Santa Fe. Did not had a rear back up camera. As part of the deal the salesman said that, it will make an appointment to have one installed. So far no appointment. I took his word on that. I now realized that I made a mistake and did not had it in writing. I simply took his word on that. Other wise, I had my last 2006 Santa Fe serviced at this dealer for the last ten years with no regret and with a job well done

They Redeemed Themselves!!

I had a previous experience at this location - my first time ever going there - that was less than stellar. In fact, it was just awful. I was so upset, I left a very negative review. And although they ended up not charging me for the minor repair, I was determined that I would not be going back here again for future service.A couple of days later, I was contacted by one of the service managers and I have to say that they did the right thing and apologized profusely and said that they didn't want to lose me to another dealership. They asked me to consider coming back for my next maintenance service free of charge and if they improved, would I continue to be a customer? I thought about it and decided that I would allow them to do my next oil change and IF I was satisfied with their work/service, then not only would I come back as a customer, I would write a new review letting folks know that they do care about their customers and want to do what they can to make things right. I did end up going back and was very happy with the service that I received. I am glad that I gave them a 2nd chance. If you find yourself in a similar situation, see if you can talk to the manager and work something out. I feel that this could be the NEW beginning of a good partnership. Consider it...

My experience at Brandon Hyundai

Had a great experience. Afrim found the car that worked for me in my price range and everything I was looking for! Great place to buy a car!

Wonderful blessed day.

Job well done. Because of Mr. Scott I am the owner of a new car. Mr. Scott did not try to push me or make me buy a car. Mr. Scott was the right person for me.

Good

Earl was great. The person that took care of our paper work not good at all bad attitude not friendly. Would not want to deal with him again.

Happy Again

With this Lease it marks the third vehicle we have had the pleasure of pining or leasing from this fine dealership. We are very happy of course!

Great Customer Service

Once again, Brandon Hyundai has been amazing with their great customer service. My salesman, Earl Kober, knew exactly what I wanted, and made it happen! I highly recemmend him!!!

satisfied

Updated from 2013 elantra to 2017 elantra. I am happy with the new options. The new design and ride is a great advantage for a midsize car that is use on a daily basis.

Awesome and quick

Earl is a salesman that listened and even had the color I requested. I will sure recommend him to other friends and family. I will be back to get my next car from Earl.

Price Guarantee - Sure

Staff was friendly but said that they could not sell the car for the same price as Fitzgerald Hyundai could and could not understand how Fitz could do it as "We are already loosing $1700.00" on the deal. They brought in two sales managers when my salesman and I could not agree on price. Since they were the only ones with the color I wanted I split the difference and bought it anyway. They need a new car wash crew too. Finance Manager knew his stuff and was quick too.

Excellent customer service

Customer service at Hyundai Brandon was excellent a management was great and they answer all my questions can't I can't remember everybody's names but they were all excellent I most definitely will give a recommendation on to someone else that's looking for a car to most definitely go to your site I just really had a pleasant experience Hyundai Brandon thank you so much appreciate your help

Great experience!!

My salesman Jason Ervin was great! Personable and funny during the entire process! Ed in finance was also a pleasure to work with. Thanks for everything Brandon Hyundai!!

The Best of The Best

If I could do this all over again I would. If you want me to tell you personally how great my experience was, then just call me. I tell everyone. Still can't believe it. Never would have thought. Just the best experience I could ever have. Go Figure !!!!!

Great and friendly sales staff

We had a great experience at Brandon Hyundai. Derrick was very knowledgable about the vehicle we were interested in. And when we picked up the car, Earl explained all of the amazing features of our new car and made sure that my phone was paired with the car. I highly recommend this dealership!

Donald is amazing!

Truly enjoyed my buying experience with Donald. Hated my financing experience with Jamaal. He promised the extended Warranty for free. When my interest rate was more than expected the extended warranty was no longer free and would cost me extra every month. Jamaal became unprofessional and rude and spoke to me like it was my fault. James was very helpful and comforting during the experience and tried to make it better but there was little he could do. He gave me coupon book for free and discount services and offered to have my windows tinted for free. The coupons are expired but James ensured me they will be good in the future, I am skeptical about this. I declined to have my windows tinted as I was upset by how the financing went. A few days later i contacted him regarding having my windows tinted and he did not reply to my phone call or Facebook message. Mr. Norris contacted me regarding the financing issues with jamaal. He said he wanted to look further into my file and would get back to me. Nearly two weeks later I have not heard anything. Overall, I feel as though once I bought my car i was an after thought, out of sight out of mind.

managment is horrible but everyone else was great!!

Bought car from Jason Ervin who was awesome to deal with. There finance dept however sucks. They will have people out in cars for weeks knowing they can't get approved then make them bring the car back...WHO DOES THAT!!!!There managment is even worse. Only manager there worth anything is Blaise Connelly. The GM Dan Norris who claims he's the owner owns nothing in that place. He runs the place like a pirate ship as they call. If he would just get fired or even a new owner and wipe out all the managment and finance then that place would do double the business. And also they have addendums on all cars when you can go anywhere else and save the 3 grand on the same car. There are still some good people there but at the end of the day that place needs new ownership badly. And all you have to do is type in the GMs name on Google to see why....go look on the Google reviews of that place and you can see why there rated at 3.1 out of 5 which to me they should be lower.

Highly recommended

While my original plans were to buy a Nissan Juke or Jeep renegade, I decided to visit Hyundai after test driving both of those vehicles and being left with no impression. Brandon Hyundai reps were the most efficient with info (Jamaal did a full walk around the vehicle with me and explained all features in detail - no other dealership did that and even though I wouldn't have known to even ask for that - it made a huge difference in my choice so I'm glad he did), model/brand knowledge, courtesy and time management. The other dealerships seemed only interested in a deal when I informed them I had already decided on the Veloster after taking a week of careful consideration (too little too late for them). Im really impressed with the entire staff at Brandon Hyundai overall and appreciated the additional assistance from Mr. Norris. Hoping this trend will continue through the life of my vehicle as I purchased the extra warranty and car care protection. Brandon Hyundai will be my only place of service.

Lowball Specialist

We visited Brabdon Hyundai on a trip to Yampa, and visited them based on a price they posted on the internet under their dealership. The salesman showed us the wrong car, then a comparable car, then when we told hime we were interested in a certian car, could not locate. We found it on our cell phone, he told us after talking to a manager he would see if he could find the keys. Finally he returned with the car, which we agreed to buy, until the manager came over and replaced the salesman and talked about a $25,000 car and what they could try and do for ys. SInce the car was advertised on line for $13,000 plus (it did have a footnote about an additional $3,000 which we hoped to negotiate down a bit) we took this as a very bad sign and left. A TOTAL waste of several hours of our time.

New experience

Leasing a vehicle was a new experience for me. I received good attention and each step was explained to me. Ed Seymour was particularly helpful with this phase of the purchase.

Great

I was helped by Nelson and he was excellent to work with. He helped me to get the right vehicle for me. He explained the service area, the car features and set up the phone blue tooth.

Great buying experience

This was a very enjoyable car buying experience. All of the staff was wonderful to deal with. Made the process easy and fun. I would definitely recommend the dealership to friends and family and would buy another car from them.

Wonderful Experience

If I come across anyone who is in the market for a new car, I will definitely recommend that they go see Earl at Brandon Hyundai. This was my third car-buying experience and by far my best. As a matter of fact, it was the only POSITIVE car buying experience I've ever had. No haggling, no back & forth, no frustration, no bait & switch, none of the dreaded aspects of a car buying experience that make you want to yell, cry, rip your hair out, etc. Every aspect from sales to finance was spectacular.

Great Staff

Great staff, willing to work with the customers to make sure We all have a very good experience, before and after the purchase. Excellent management support.

Love my 2016 Hyundai Tucson

Thanks to the folks at Brandon Hyundai for making my buying a car experience a great one. Love my new car and all the features that it has. 3 factors motivated me to make purchase: 1) safety 2) loaded features 3) price.

First Car experience

My salesman was perfect ( Derek Costa ) , Felt more like a friend helping choose the right care then a salesman. I would highly recommend him. He did mention other cars and even showed them to me but never once tried to push me into buying a car I didn't like. He always asked what I liked and what I didn't like about the car. I've been to other dealership and I can honestly say that this dealership is very friendly and open. I loved the atmosphere. Ed the guy that did the paperwork was pretty cool and went through everything ( the warranty,my first payment, Etc.)

Praise

this dealership is outstanding , everyone I came into contact with was very customer focused and professional.Dan Norris and Alexa go the extra mile to please the customer!

great experience

It was my first time at that dealership but it was an everlasting one.my sales consultant michael samuel is the consummate .,I will definitely tell my friends about my experence

excellent

very friendly and informative, especially the ladies at the information desk, even though we had a rough start, it was a great ending, thanks keith and shelia

Dealership rating

All of the employees at the dealership were very cooperative and friendly. I was given a very informative demo drive of the new Equus. I would give this dealership a very high rating.

new lease and turn in of old lease vehicle

had a very good experience. the salesman knew the vehicle and explained everything. the final price was what I wanted and the time to deliver the vehicle and financing went through smoothly. My wife and I were completely satisfied.

well done

I am not a big fan of car dealerships. Jim John did a very nice job. Personable but not over the top. I ended up with a nice car. Well done.

Guns in the showroom

I was approached by Mike S. Hecwas very nice and pleasant answering all my questions. But when we went inside i had to walk thru 5 tattooed men smoking. Then inside they tried to raise the price almost 6k over list. Raising the price by the amout if the rebates. Isnt this illegal??? Then we i dont agree his "boss" comes over and tells me that they are giving me a great deal.. how i ask, you are charging over sticker. My husband got upset, he tells my husband he needs to watch the way he talked to him then he gets up and we see a gun tucked in the back of his pants. Kinda scary considering we are in public. He comes back a sticker minus rebates and says this is it if you want it. If not take your business eksewhere.. wow. Who does that to customers as we are leaving. We hearsone say get them roaches out of here. Absolutely the worse place i have ever seen. And the boss having a gun. I can see why everyone buys at brandon honda and not here.

Santa Fe Sport

I can't give an Excellent due to the communication issue while searching for my vehicle. But Raymond did an outstanding job! I would buy a car from him again. Good dealer and good experience.

An embarrassment to hyundai usa

The service department should be burned down and rebuilt from the ground up (metaphorically speaking of course) I recently went to Hyundai USA Corp over an issue that has been persistent with my vehicle. The case worker at corporate tried his best to assist me in my plight against this willfully uncooperative service department. To ultimately no avail, they sent 10 emails that were not returned . When multiple case workers attempted to call. (Main case worker had a death in the family) they were promptly hung up on. What was the herculean task that Hyundai Corp was looking for the service department to do you may ask? They wanted a few service records faxed/emailed over. The way the service department responded is as if they were asking them to sacrifice their new born son to the elder god Cthulhu. I personally will never do business with this slimey service department again let alone the entire dealership. For any service needs I am going to Hyundai of Tampa . Which on a side note actually tried to help me in my plight.

My experience with Brandon Hyundai

My experience with Brandon Hyundai was phenomenal. I enjoyed the company of my salesperson and a few other associates, they were very thorough throughout the entire process and made me feel very comfortable. I would definitely go back to Brandon Hyundai for any future purchases. Thank you.

Great Dealership

My overall experience was great during my new purchase and my salesperson Nelson did a fantastic job getting my car picked out and working the deal that was the best fit for me.

Brandon's Review.

My salesman Eric was pivotal in my decision in buying my car from Brandon Huandai - excellent customer service skills. Overall I felt that the dealership took care of me and the best interest for me.

Car

Very fast and easy. Salesman knew the car and its qualities. Took the time to show me the ins and outs. Made the finacial transaction extremely easy to understand and do.

Excellent experience!!

Great assistance! Fast turnaround and no hassle experience.. Thank you Earl Kober & Brandon Hyundai for making this fresh start a GREAT one!! I will definitely do business here again!

Internet sale..

Living an hour from Brandon Hyundai, is well worth the drive! I used Earl Kober who is their internet salesman and he was great! This is my second car from this dealership and would not hesitate to recommend him or the dealership for great service! Best part is I priced the same car in Sarasota and saved a bundle by going there!

Great experience.

Overall I had a great experience with Brandon Heyundai. I will continue to service my vehicle there. Brandon Hyundai Tech where also very professional b

Excellent Car Buying Experience

I am busy & not a lot of time to visit dealerships. I worked with Earl Kober via the internet. He provided me all information that I requested. I drove to the dealership, test drove the car that we had discussed, and I bought it. Good price on my trade in, easy process and Earl was very helpful.

Purchased second vehicle from Jimmy John at Brandon Hyundai.

Another great experience purchasing from Brandon Hyundai! Love our car and Jim John. We are very loyal to this dealership--great customer service and servicing department. Jim John exceeds the 5 star rating!

Superb experience!!

The experience I had at this dealership was much more then I had expected. I was treated with respect and feel I got the best deal I could get with my car.

Poor customer service, Jim John

Around mid January 2016, I was pre-approved by Hyundai Financial for a new 2016 Hyundai Equus up to $65,000. I contacted Brandon Hyundai and set an appointment with Jim to look at my trade in (Kia Cadenza, SXL), after work. When I arrived at the dealership I was approached by another sales person and asked if he could assist me and I informed him that I had an appointment with Jim John.The sales person yelled across the parking lot to Jim who was standing under a tent with other sales associates that he had an appointment. At that point Jim's response was "He can wait...I'll be there in a minute!" That should of been my first sign to leave.Once Jim approached me he kept calling me the wrong first name (Roger) to which I corrected him a couple of times then gave up. Jim would not let me drive an Equus however he was kind enough to let me sit in one in the show room haha!After spending 45 minutes waiting for some numbers the Sales Manager provided Jim with a ridiculous car payment and trade allowance. It was clear to me that Brandon Hyundai did not take me seriously as an Equus buyer. The next day I went to Courtesy Kia and leased a Kia K900 (sister to the Equus). I was treated with respect and I was given an excellent deal. I leased the car and I have been thrilled with my purchase thus far. Thanks, Jim for giving me crappy service...your sub-par customer service pushed me to a different car and dealership. Talk about happy accidents!

Best Car Buying Experience EVER

Earl Kober at Brandon Hyundai helped us buy not one, but TWO new cars. Even with two car purchases Earl kept it light and easy, fun and exciting. I have bought cars before and been a nervous wreck through the entire process. This was nothing like that. Earl worked with us on which models would work for us and on the numbers before we came in. The day seemed like a breeze with him. Go see Earl at Brandon Hyundai...I promise you will have the most easy, laid-back car buying experience!

Outstanding Mr. Michael Samuel!

I am a true jeep fanatic, but I wanted to keep an open mind when I went to the dealership. After giving Michael my specifications, he was able to find a Hyundai for me. I am now a new owner of a 2016 Sante Fe Sport. Thank you Michael for your patience and professionalism. You are Awesome! I love my new Hyundai!

exceptional

Jim John was fantastic. Took more time explaining the vehicle than anyone has ever done in my past experience elsewhere. Alexis went above and demand to accommodate me. I don't remember the finance guys name but he was great as well

purchase of am elantra 2016

This is the fourth Elentra I have purchased and all from Brandon. It was very good also I was very satisfied with the service I was given

Good

Good I wanted to work with this dealership because it is close to my house. I am glad we were able to make the deal happen.

Great cars for sale by a great team

I have now bought two cars. My second experience was the best one so far. I wish finance department had paid off my car on time like they had promised but when I asked them to fix their mistake, they jumped through hoops to help me. It is a credit to their team that my experience was overall positive.

Great experience!

Shun was super helpful in finding a car that fit both my budget and my needs. He took time with me to find the right vehicle and made sure I was comfortable in the car. The process was very quick and I wasn't left sitting for any extended period of time. Easiest car buying experience ever!

Great Experience!

Mr. Henry was extremely professional and was able to answer all my questions. I'm very pleased with the customer service and experience at Hyundai of Brandon!

Excelent!!!

We love Brandon Hyunday excellent service!!! Earl Kober is brilliant!!! It's our 3rd time going back to Brandon Hyunday for our vehicle needs!! Always excellent service Earl always treated us like family!! We regularly go to Brandon Hyunday for oil change + other service, every one is professional & helpful!!

Scam in Service Department

I've purchased for cars from Hyundai, two of which were from Brandon Hyundai. The last time that I came for nitrogen in my tires, I was informed that I had a hole in my tire from a nail. When I was shown the whole it was perfectly made. When I refused to buy a tire at the dealership as I had done in the past I was allowed to leave the dealership driving on the rim which was unsafe and left me feeling as though I as a long time customer didn't matter. I'll never buy from Hyundai again

Beth McGucken made it a pleasure to purchase this car.

Working with Jimmy John was easy, and Alexa Diaz is the greatest asset that dealership has. She knows her stuff, and helped me understand many of the features, such as the Blue Link system, and downloadeda the app to my phone.

Typical

Was greeted in a timely manner and explained what I was looking for. Jim brought 2 cars for me to compare and let me drive each of them. Everything went well until the price negotiations began. I told them what my budget was. As usual in these situations, it took too long to arrive at an agreeable price. I ended up buying a lesser equipped car than what I had tested and was somewhat disappointed in the final cost.

Poor service

Taken 3 of my Hyundai's for service at this location, not once have I felt confident with their work. 1) 2012 Sonata 40k miles: AC intermittent issues, blower would stop working. Took it to the dealer, since the blower was working at the time, i was told nothing could be done. Service rep advised me to take video. Managed to take videos in 3 different occasions in 1 week before taking the car in. Showed service rep videos that clearly show no air was blowing through vents. Was told they had to replicate issue at dealing before replacing any parts. Had to live with issue till I traded car in.2) 2014 Hyundai Santa Fe 5k miles: ABS sensor issue, brought in for repairs. Dealer replaced ABS sensors, now I felt vibrations while driving on the highway. Was traveling out of town and could not schedule appointment at dealer. Had to pull into a tire shop while traveling because vibration was significant. Both front wheels were out of balance because someone had knocked out the weights on the wheels. Had to get wheels balanced.3) 2014 Genesis Ultimate: Decided to trade in my Sonata and get something sportier. Purchased my Gen in May. The first time I washed my car (2 days after purchasing) I noticed one of the wheels had curb rash on them. I immediately contacted the dealer and was told that there was nothing they can do because i should have mentioned it during car delivery. Lesson learned. They promised me tints so I had to take back to dealer. Tints had tiny bubbles on back windshield, was told to give it a month because bubbles sometimes disappear with heat. Waited a month, bubbles still there, took back to dealer and was told i waited too long to notify them. (enough about purchase experience, moving on to service) After 9k miles on the car about 5 months after purchasing (i put about 20-25k a year on my cars), i noticed vibration during braking. Notified my service rep twice and both times i was told the mechanic did not notice vibration over a period of a month. I decided to drive 30 miles to Hyundai of Wesley Chapel and get a second opinion a week later. Sure enough, they found both of my front rotors where warped and took care of the issue under warranty. This dealer is bout 7 miles from my house but going forward i will drive the extra 23 miles to get proper service. You have been warned..

Exceptional

Jim John was very professional and cared about our needs and concern! We would recommend him in the future to our friends and family. The financing aspect was exactly what we needed.

Easy Dealership to work with.

Second car we purchased from this dealer in the past three years. Both salespeople we worked with (Joey Soto and Earl Kober) were real easy to work with. Told them what we wanted (and what we did not want) in the vehicle. They made every effort to show us ONLY what we really wanted with absolutely NO attempt to upsell. I like that. No time wasted on stuff we could not afford or did not want. I really appreciated that.

Excellent!!!!!!

2nd vehicle purchased from Brandon Hyundai. I have always been pleased with this dealership. Professional sales staff and excelent service depart. Dealership stands behind the promises they make to the consumer.

EXCELLENT DEALERSHIP TO WORK WITH.

As a returning customer to Brandon Hyundai, after purchasing 4 vehicles, I had returned to purchase my 5th vehicle. I was very please with the service provided by the salesperson, the finance person and the general sales manager. I am. also very pleased with my new vehicle. And, since I have worked with the service department with my previous vehicles, I am sure I will continue to received excellent service when bringing my vehicle in for future service.

follow up and make sure your trade in gets paid off

Traded our car in for a new one on Nov 23,2015 On Dec. 16th we started receiving calls from hyundai finance aboot the car we traded in and when they could expect the payoff. We called hyundai of Brandon the same day to the payoff dept. And left a message to call us back. Never heard back from them so we called back on December 21st cause hyundai finance is calling us by this time 3 till 4 times a day on this trade in even though the new car was financed through them as well so they should have the contract that the car was traded for the new one. We left a message again in the morning Dec. 21 with Janice in the payoff dept. And still no reply back so we called again in the evening and asked for the general mrg. And wouldn't you know here comes Janice on the phone, so we explained what was going on and she stated that they had received the funds for the contract and wasn't sure why the payoff on the trade had not been processed yet, and to give her acouple of minutes to look into it and she would call us right back. Well three hours later no call back. We called again and got Janice on the phone who then tells us she needed the account number with hyundai finance cause she had called them and wasnt able to get no where with them. Really? First of all they were able to get the pay off amount on the car back on Nov 23th without me giving them an account number, second when we're they going call us to tell us this? After we brought this up to Janice she tells us she will call us right back. Well wouldn't you know, she has left for the day and no reply back from this place.

Great service again

Just a speical thanks to Mike for taking care of us again! Great customer service!! Our experience with Brandon Hyundai isbthe reason we keep coming back??

Purchase

My representative was professional and attentive. Thank you very much Percell! All of the staff involved were very helpful. I would recommend your dealership to anyone.

WORST SERVICE EXPERIENCE IVE EVER HAD

WE RECENTLY HAD OUR HYUNDAI IN FOR WARRANTY REPAIR AND WHEN WE FIRST TOOK IT IN WE WERE TOLD WE WOULD GET A CALL WITH AN TIME WE COULD PICK THE CAR UP AND WHAT ALL WAS WRONG AND NEVER GOT A CALL. AFTER I HAD TO CALL AND TRACK DOWN OUR SERVICE WRITER TWO DAYS LATER HE SAID CAR WOULD BE DONE MONDAY NIGHT OR TUE EARLY. WE CALLED ON TUE MORNING TO SEE IF THE CAR WAS READY AND WHEN WE ASKED TO SPEAK WITH OUR SERVICE ADVISER SOMEONE PICKED UP AFTER A COUPLE MINUTES AND SAID HES BUSY AND DOS'NT WANT TO TALK TO US RIGHT NOW. WE THEN HAD TO CALL BACK AGAIN TO TRY AND FIND OUT WHAT THE STATUS OF OUR CAR WAS. THE CAR WAS NOT FIXED UNTIL WED AFTERNOON. WHEN WE PICKED UP THE CAR YOU WOULD THINK THEY WOULD AT LEAST RUN IT THROUGH THE CAR WASH FOR THE INCONVENIENCE BUT THE CAR WAS MUCH DIRTIER THAN WHEN WE DROPPED IT OFF. I NOR ANYONE I KNOW WILL EVER USE THIS DEALERSHIP AGAIN VERY POOR CUSTOMER SERVICE.

Great Service

I must say, this was a great experience . The whole deal went very smooth and they took the time to figure what I was looking for and what my price margin was. They didn't try to sell me a vehicle I didn't want. I got the vehicle I wanted and at the price I wanted .

Fair dealer fair price

Fair dealer fair price. The do need to redo their misspelled signs out front."no parking, vehicles will be towed at owners expence" It is spelled expense.

Tony Crane is the Man!

Tony Crane, the new kid at Brandon Hyundai, is Awesome. He is great to work with and will get you what you want with a great service attached. Love my Genesis!

It was a good fay

Great place to shop, people who understand what our needs are when buying a car . I like to go place where they will take me and meet my needs

A good experience

It was a good service and expectations were meet. The overall of the expertise of all the employees was great and super helpful to understand the steps in buying a new vehicle.

Horrible service

Brought car in 9 times in 9 months, for known issue. Between working with Bluelink, and Service, to resolve, must have spent more than 100 hours. Last time we were asked to leave car overnight, 3 calls and five days later, they hadn't touched the car, or returned calls. Went up there and was told they were waiting on a part. This was just for Bluelink! They changed, radio, then they changed mirror, and Bluelink said it still wasn't receiving signals from car.

Better than other dealerships

I went to many other hyundai dealerships before buying a car and brandon hyundai was definitely the best overall. I would recommend this dealership to many people especially if they want a quality car and quality customer service.

Comfortable buying experience with Jeff Clark

We stopped in to see what their inventory for a Genesis Coupe Ultimate was. We knew what color we wanted. Jeff found one for us at another dealer. From there it was easy. He got us a good deal. It turned out very well.

very good to work with.

The experience was pretty good had a little problem but was handled on a professional basic. I do like this dealership and will continue with follow up service and will purchase another vehicle with them again.

Excellent Buying Experience

Percell and Brennan were very accommodating and helpful during the showing and test drive. We initially test drove a car that apparently had some technical issue but then diligently found another similar car which I appreciated. Although I always find price negotiations uncomfortable, I was happy that the involved staff members, including the Hyundai regional sales manager who happened to be there, worked with me in getting the best possible deal for me.

Easiest trade i ever made.

Worked with Earl the internet person excellent sales person.Every option was explaned,very personable,easiest trade I have made. I wll use him again and recommend him to my friends.

Great car buying experience!

Great car buying experience - stress free! Thanks to Earl Kober.I was not pressured in any way.I knew exactly what I was paying; had all the details taken care of before I came in to purchase my Elantra. Only time I felt pressured was when I was with the finance manager. He really pushed the GAP insurance hard.

A great experience!

Purchased a brand new 2016 Hyundai Sonata Hybrid Limited. A few issues that I had were quickly taken care of by the General Sales Manager, Daniel Buchler. Overall I got a great deal on a fantastic vehicle and couldn't be happier! Thanks guys!

Great experience!

Great place to buy a vehicle. Friendly ,informative salesperson. Great car! I will highly recommend this dealership to all my friends and family. I'm so happy with my new car!

The best

Previous car buying experiences left me feeling rushed, pressured and in a car twice the amount I could afford. Brandon Hyundai changed all of that, we looked at my credit and income, and made sure I was put into something not only that I could afford but that I also loved and would maintain it's value as they knew this was important to me. Earl "the Pearl" and Ed Seymour we're both so courteous while also being straight forward and honest which is something I had not experienced when buying a car before. I cannot stop saying wonderful things about this place, I love my new car and I love Brandon Hyundai!

My experience

Very satisfied with our experience. I have always bought Ford vehicles but in doing our investigation, we were impressed with the warranty, features and prices offered.

Bad pricing and will lie to your face

My wife was working with Rithy and called me in after getting a price that was extremely high compared to everything else we were offered elsewhere and saw online. While he flat out denied it, Rithy was trying to roll the price of a maintenance package into the price of the car and said he was discounting it. So yes he was discounting a package but still quoting us near retail for the vehicle. He told me that removing this package was not an option. I advised him about deals on true car and he went on to tell me that there aren't any dealers that use truecar anymore. This is a blatant lie as well. The worst part is that he tried telling me the promotions true car was using for pricing were for military only. I pulled up the exact promotion and he didn't even look at it saying it was for military. Dirty dirty dirty trying to take advantage of my wife like that. Its funny how we leave the lot and I call other dealers to get info on this promotion (Bonus Cash and Summer Cash), as well as look at the details online and guess what? It was a discount for consumers.Glad I didn't waste too much time here. Another dealer beat his price by roughly $4000 for the same exact vehicle which just so happened to be right in line with what everyone else charges without a ridiculous maintenance package. My wife on the other hand ended up going with a different vehicle all together, but I'm overall pleased she was smart enough to see someone was trying to take her to the cleaners.

Great experience!

I didn't expect to leave off the lot with a vehicle. The experience was far beyond what I expected and my rep made this 1st time buying experience seamless. Great attitudes and helpful spirits. Will definetly be shopping here again!

Super service

Earl was great from beginning to end. All the employees are very nice and friendly. There was no pressure and that was the one thing I didn't want to deal with. Very nice experience.

Thumbs up!!

Best buying experience ever... They did everything the right way. I couldn't asks for a better experience... I will tell all my friends and family. Keep up the Great work.

Great experience

Very positive interaction with Alexa Diaz, Purcell Cole, and Ed Seymour. I will return to the dealership because of their efforts and follow up. They are true professionals.

Stellar service

already have shared.stellar, stellar service, all staff I encountered was highly professiional. My sales person due to his overall professional demeaner should be considered for promotion immediately above his peers.

Expertly managed my repair!

i honestly can't say enough amazing things about how well my extensive repair was managed by Johnny at Brandon Hyundai. this was my first time bringing my car to this dealership as i recently relocated to the area and my '05 tucson was having some serious issues. Johnny hooked me up with a loaner vehicle, ensured a thorough repair, and did his best to keep me informed throughout the process. i will definitely be returning to Brandon Hyundai for any other service my vehicle requires. thanks to all of the hardworking staff and i'll be seeing you next time!

Easy to work with....no pressure