Brandfon Hyundai

4.9
Overall Rating

Customer Service: 4.9 Quality Of Work: 4.9 Friendliness: 5.0 Pricing: 4.8 Overall Experience: 4.9


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Friendly and really care about you and your needs

5
lorastoddard on 09/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kris Sharma and John Ochman are fantastic. Kris is practically family to me. I have owned 7 Hyundai. Love the new 2017 Hyundai Elantra. This dealership really cares about you and they listen to you. The service department is excellent. Everyone there is one big happy family. He helped us clean out my daughter's 2009 Hyundai and help put all of her equipment in to the new car. Also I told Kris the very next day that we forgot to take out a CD out of the CD player and he took it out for us. The next day he gave it to my daughter. This is what you call going beyond his duties to make sure his customers are happy.


Buying a Sonata sport

5
pfigura on 09/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Came in on Wednesday to look at various models vet with j and decided on buying a Sonata sport sign papers on Thursday and drove out of the dealership with my new Sonata on Friday


Excellent Customer Service

4.8
JazzGirl on 09/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

If it wasn't for John Mercado at Quality Hyundai in New Haven, CT I wouldn't have leased my new Veloster. I was unsure about leasing and he worked with me on price and eased my concerns. He also is a very genuine, kind, non-pushy salesman. I was turned off by other sales people but I felt like John actually cared about me and wasn't all about dollars and cents. The other sales people at Hyundai and other locations should take notice.


Great Customer Service

5
Sylvia V. on 09/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great customer service. I felt no pressure at all like you get from other places. The staff cares about what type of car you are looking for as far as expectations.


Excellent buying experience

4.8
cynthiawalker623 on 09/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

John is an excellent sales person very knowledgeable but not pushy . He tried to find out what my needs were before showing me any cars so we didn't waste time . Always very polite and respectful .


Great experience!

5
phyllisdcarlisle on 08/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The staff at Quality Hyundai made my car buying experience very pleasurable. This was the first time I ever had a stress free purchase at a dealership. I love my new Tucson! Thanks, guys!


Excellent service

5
br on 08/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We have always gotten excellent service. Everyone is always helpful and courteous. We would recommend this dealership to anyone interested in purchasing a new or used vehicle.


Great Delership

5
jgdenegris on 08/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is our third Hyundai purchased,( our second from Quality) and we have sent at least six to eight people to the dealership ...They are most professional and personal.. A welcoming approach without pressure makes them stand out in making you comfortable. and thus satisfied with your purchase. We are most grateful to Joe Blickfeld and his staff for the personal attention they provide.


Great

5
nclark1220 on 08/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great experance and got what I was looking for. Very friendly and helped with returning my old lease to a different dealer. Made you feel comfortable and at home


Recommendations

3.6
shoreline22 on 08/18/2016

Customer Service: 2.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 2.0

I would recommend the Dealership to someone only if the Dealership got back to me with some logical explanation as to why things played out as they did on the day I picked up the new car. I would like to know why I never had this problem with any other car I leased. I never made a complaint with any other Dealership all these years and it plays heavily on me that I have to make this complaint. Everyone at the Dealership was pleasant and this only has to do with the way I was "literally" left "holding the bag". No one recommended me to the Dealership...I just walked in. Kris was very knowledgeable of the product.


new sonata

5
truffle on 08/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jay Holliday made my experience at Quality Hyundai very simple and stress free. When I arrive my care was waiting for me. We did a little paperwork and I drove away in my new Sonata.


Great Dealership, Great Service!

5
evazquez625 on 08/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The best dealership and customer service around! I went to the dealership looking for a used car and left with a GREAT SONATA! John Mercado was very helpful, friendly and professional. He went out of his way to help me find the car that best fit my needs and budget! I recommend everyone to go see him! Marco was also great!If you are looking for a car, this is the dealership to visit and salesman to go to!


Awesome !

5
DarrylZ on 08/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We have just purchased a new Hyundai Santa Fe from Brian Langley at Quality Hyundai. The funny part is that we did not go there to purchase a new vehicle. My 2009 Santa Fe was in there for some service and while my wife and I were waiting for it to be ready we took a gander at the cars in the showroom. Brian was fantastic, he asked us if he could help us in any way and even though we weren't looking to buy I had some questions for him and he answered them all. One thing led to another and we ended up buying a 2017 Santa Fe because we were so impressed with it. Thank you Brian and by the way, we love the vehicle !


Love this dealership

4.8
jon.pearce118 on 08/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I've financed and leased 2 cars from this dealership and both times walked away very happy. I worked with John Mercado who is very friendly and professional. It's a gorgeous new dealership with a good selection of Hyundai models. Everyone who works here seems like a part of a family. I felt well informed and 100% about my purchase. They obviously want you to buy a car through them, but they don't put too much pressure on you. Overall I highly recommend stopping by and seeing what they have to offer.


Third time's a charm!!

5
tori.carrano on 08/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have purchased 2 Hyundai's in the past and I'm so happy that I came back to lease my third!! I was considering going to other car dealers but something told me in my heart to go back to Quality Hyundai. I'm really glad that I did!! They listened to me and understood my financial needs as well as my needs for reliable transportation. I didn't feel any pressure and I was very comfortable making my decision. I love my new Hyundai Elantra!! Thank you to Jay, John and Marco for all of their hard work and professionalism. Third time's a charm in my book!!!


I like the elantra

4.8
none on 08/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

All the employees were very friendly and helpful. I love the elantra. Very nice driving it. Looking forward to driving it for a long time.


Great Experience

5
TLH on 08/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great dealership, very friendly and welcoming with a family feel. Was in this dealership twice with in a matter of 2 months. Both times looking to purchase a vehicle. Each time I received the same great experience. And each time a vehicle was purchased.


I love my Elantra!!

4.6
cheryl.treloar on 08/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

I had a great experience with Quality and Jay was fabulous!! He is very knowledgeable and set up my phone and radio for me...He explained all the features of my new Car!! Thanks again Jay!!


customer service

5
Santa Fe on 08/06/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have purchased three vehicles from Hyundai dealership in Branford/ East Haven. I find them to be consistent in being patient and cordial. Willing to go the extra mile to get you in the car of your choice. Extremely satisfied. Trish Brown


Delightful experience, wonderful service

5
HCJ on 08/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone was so friendly and helpful! Our sales person, John Mercado, was absolutely delightful! He was very patient as I took forever to pick the color of my new car. It must've been 1000 out there in the lot and he just kept smiling. The sales team worked out a price that fit our needs and we are very happy! I definitely recommend Quality Hyundai!


A Great car and a great experience

5
kerry.murphy on 08/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I couldn't be happier with my car purchasing experience at Quality Hyundai. Everyone was professional and customer oriented from the start. However, the biggest and brightest gold star goes to my sales consultant, Kris Sharma. Kris is everything a sales person should be and more. Not only is Kris knowledgeable about the product, his first concern is the customer and making sure I was happy. Thank you Kris. Thank you Quality Hyundai


Great Experience

5
Lynn Tommessilli on 08/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was so disappointed by a different dealership's customer service the evening before. Once I walked into your dealership, I felt welcome and that Brian truly was interested in helping me with my needs for a new car. He was honest and explained things so that I could understand. He was patient and showed professionalism. Everyone one there made me feel confident that I was making the right decision. I absolutely love my Elantra. I can't tell you how safe I feel and good I feel about getting in that car. Just love it!


Courteous, Helpful, Great Service

5
HCJ on 08/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had a delightful experience from the minute we walked in the door. Everyone was friendly and John Mercado was very courteous and helpful. He is knowledgeable about the vehicles and helped me to compare models. He put me in a car that best met my needs. The team was great in working out the trade-in details and we were very satisfied with our lease!


Great Car, Great Dealership, Great Sales Professional

5
Kerry M. on 07/28/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kris Sharma is the consummate sales professional with the product knowledge and customer service skills that make you feel good about the car you purchased. When I bought my 2017 Santa Fe, Kris went out of his way to answer my questions, while always putting me, the customer, first. Thanks Kris!!


2017lease

4.6
cdadario on 07/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

Everyone was very nice. We hope to get a new better deal next year. We look Forward to long relationship working together. Kris Sharma is very helpful.


Amazing!

5
jackieguerrera on 07/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone at Quality that I worked with from the minute I walked in to the minute I drove away was absolutely amazing! I will definitely recommend them to anyone and everyone I know!


Professional and caring

5
Shanahan7 on 07/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am visiting my sister from Raleigh NC. One of my tires was low so I went to a tire store to have it checked. They told me that my tire had a "slow leak due to corrosion on the inside of the rim but they were able to clean it". I checked the pressure after leaving the store and they had filled that tire to 44 PSI. All other tires were 36. Since my Hyundai Tucson is 2016 I didn't believe what they had told me so I brought my car into Quality Hyundai where the manager Bob Guevara and Carla Daniels took care of me. The technician found a small hole in the affected tire and was able to patch it.I can not say enough about this dealership and these 2 employees that were so kind and caring about my safety. They went above and beyond in customer service and would very much appreciate you passing my comments to there managers and to them personally.Thank youBernie McShane


Not the first car

4.8
elisa.rapuano on 07/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

This was the third purchase/lease- which says a lot about quality and Kris. Great people who knew what I wanted. Appreciate the fact that they are not pushy and listen to your needs. Will be back in 4 years for another! Thank you.


Exceptional Customer Service and Thorough!

5
Lynn Tommessilli on 07/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I leased a new 2017 Hyundai! Brian and Marco provided exceptional customer service. I am very pleased with how patient and honest Brian was. Awesome!


Never say never.....

4.8
Baddeal29 on 07/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I never thought I would be able to afford a new car. Brian worked very hard along with the gentleman on the financial end. I now am driving a Hyundai Elantra. His no pressure approach and knowledge of the car made the process very enjoyable. I feel safe in this car and it is beautiful!


Best first time new car buying experience EVER!!!

5
Amanda C. on 07/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kris Sharma is the kind of salesman that every dealership needs. Makes you want to buy a new car every week. Whole team at Quality Hyundai was a pleasure to work with.


Great Experience

4.8
richardwilliamsjr on 07/19/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

When I arrived at Quality Hyundai I was pretty much set with what I was looking for. I had already looked up the Elantra GT and had my mind set on it. Jay greeted me after only a couple of minutes on the lot and he was very friendly. I told what I was interested in and what I could afford. The staff at Quality really put their best foot forward and came back with a deal that really looked impressive. After some thought I decided on the purchase and couldn't be happier. Jay was awesome the entire time as was the entire staff. I've had the car for a few weeks now and it's been great. Would certainly tell anyone looking at a Hyundai to swing by and see Jay!


Replace a BMW with a Hyundai Elantra

4.2
gbeermuender on 07/17/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Have two sons having both purchased each two Hyundai vehicles. Lost my BMW in an accident and decided to replace it with purchasing the new 2017 Hyundai Elantra after reading a review of this car in the Motor Trend magazine. I was particularly impressed by the cars safety features.


Went in for service and leased a new Sonada

5
Walt1941 on 07/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Quality Hyundai is one of the finest dealerships that I have ever had the pleasure of dealing with.I recently went in with my leased 2014 Sonada and left with a new Sonada - funny how that happens!The owner of the dealership and I were talking along with John Ochman, who I have leased many acar from at other dealerships. Then I spoke with Jay Holliday and together I received what I consider agreat deal on a new lease. Thanks to all the staff at Quality, from the service personnel to the sales staff. I WOULD HIGHLY RECOMMEND THIS HYUNDAI DEALERSHIP. P.S. This is my third Hyundai and each one is better than the last one


kris sharma

5
Victor Sampietro on 07/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kris....thanks for making the third car painless again...see you for our fourth. We are very happy with all you do for us. Thanks again.


Love the car and the dealership

5
Geoffrey Little on 07/09/2016

Overall Experience: 5.0

John Mercado and others at Quality Hyundai were helpful as my wife and I wrestled with whether we should lease or buy. We felt they helped us make the right decision for us as a family. We love our car and this dealership


Love my new hyundai

4.8
Wilson119 on 07/06/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The experience i had here was excellent. John was very helpful in every aspect in making me comfortable with my new ride... i would refer this dealership to anyone... Thanks alot guys


Quality Hyundai

5
abchace on 07/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kris and Marco were really great. I highly recommend Quality Hundai's sales and service teams. This was my 4th purchase from this dealership and I have to say that it was the best one yet. If you are in the market to lease or purchase a new Hyundai this is the place to start. Go in and ask for Kris!!!


Stress Free Experience

5
Lifesgood1 on 07/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had an amazing experience from the time I walked in the door I was greeted by the owner who took interest on the vehicle that would fit what I wanted. He introduced me to Salesman Kris who didn't make me feel pressured at all and help me pick out the most perfect car.. From finance Marcos who did a great job with keeping my payment within budget very professional & also meeting the service staff I have to say that this was the best car shopping experience I ever had.. I highly recommend this location.


Kris Sharma is the best!

5
smelillo on 06/30/2016

Friendliness: 5.0 Overall Experience: 5.0

This is my second car I purchased and had a hassle free, great experience. I will continue to go back. Loved dealing with Kris, very personable and friendly!


Amazing staff

5
A1234 on 06/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have been going to Quality Hyundai for years, when I walk in everyone knows me and strikes up a conversation, they have put me into two great Hyundai vehicles and are always taking great care of my cars in the service department. The sales department always goes above and beyond to find something I love that fits my needs! Great dealership!


Awesome!!!!

5
Julie Bulkley on 06/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Cannot say enough about our entire experience here! Beautiful place, awesome customer service! Would recommend hands down for a new or used car! Our transaction was so easy and pain free! No stress at all.... Brian was awesome.... Very friendly... Owner even made us lunch..... Talk about customer service!!!


New sonata

5
boop4399 on 06/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Thank you to Quality Hyundai for being all that you are. Thoughtful, kind and easy to deal with!! A big thank you to my salesperson John Mercado for being so patient with me and going out of his way to accommodate everything I wanted. He is great!! Ask for him if you are thinking of buying or leasing a Hyundai. You won't be sorry! Thanks again John!!!!!


Reconnecting with a former student

5
Gigi on 06/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Initially, I emailed Quality Hyundai about my interest to purchase a Santa Fe Sport. The response email I received, told me to see Brian Langley which was a familiar name to me as I had had a student in 6th grade by that name about 25 years ago. When we arrived at the dealership, Brian walked outside to greet us which immediately impressed me. It also relaxed me since I was feeling anxious about buying a new car. Brian was polite, friendly, knowledgeable, and professional while discussing what I wanted and what options were available to me. I really felt that I could trust what he was telling me. He wasn't just trying to sell me a car, he was trying to make sure I got what I wanted. Brian was very patient with me as I weighed all my options. In conversation, we determined that indeed he was a former student of mine. It was very gratifying to me to see that the nice 11 year old I remembered, had turned into such a fine man who represents the automobile industry very well. My father who was a very honest man, worked in the car business for many years. Derogatory comments about car salesmen used to make me very angry because my father was a true gentleman. I am happy to report that Brian Langley is cut from the same cloth. He exhibits integrity with his straightforward approach as he imparts his extensive knowledge about the cars. I highly recommend Quality Hyundai and specifically, Brian Langley to anyone in the market for a new car. By the way, I love my Santa Fe Sport.


Pleasant Experience

5
STACK_DIANA on 06/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Service is wonderful. Carla in service department is outstanding. With past. Vehicles I have bought at other dealerships I did not go back for service due to always being pressured to buy various services. At Quality Hyundai it is always a pleasant experience.


2015 Accent

5
diana395 on 06/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is the second time I purchased a car from Quality Hyundai! When I needed to purchase another car I went right back to them because of the great experience I had with the first car. Jay Holiday and the rest of the staff were very professional and a pleasure to work with!


Easy and friendly

5
richrappa5 on 06/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jay and the entire staff over at Quality Hyundai were an absolute pleasure to work with in leasing my new vehicle. They listened to my needs and came up with a plan that worked for me. I would definitely go back and highly recommend Jay and the crew at Quality to anyone.


2017 Elantra

4.8
richardm101 on 06/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Jay was very pleasent to deal with and I am wery pleased with the service I have received on my 2009 elantra. Everyone I have delt with at quality in the past have been very pleasent and helpfull.


Wonderful leasing experience. Would definitely come again!

5
Deb315 on 06/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went to Quality Hyundai to lease a car for the first time with my father and was met with warm smiles and lots of assistance. My sales associate, Kris Sharma was respectful, attentive, honest, and helpful. He made my first time leasing a car a piece of cake. I felt I could trust his word and that he wasn't trying to get me to spend money unnecessarily. He really had my best interest at heart. He made sure to check with me and follow up on important items too so that I had everything I need set. I really enjoyed my experience there with Kris and the rest of the crew. I would come again!


LEASE-END TERRIFIC EXPERIENCE--maegen265

5
Maegen.265 on 06/12/2016

Customer Service: 5.0 Friendliness: 5.0 Overall Experience: 5.0

John Mercado showed the patience of a saint while walking me through the lease-end options andanswering all my questions with great professionalism. I had many questions during the processand John always was considerate and patient regardless of the time it took.He is a great salesman and Quality Hyundai is fortunate to have such an exemplary employee. Thank you also to Marcus Diraffaele and John Ochman for their expert advice.


Quality at QUALITY

4.8
gammar1321 on 06/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Friendly, knowledgeable, and professional. Brian was very patient and understanding. Getting a lease within our budget boundaries was easy. Love our Elantra and look forward to working with QUALITY HYUNDAI!


Quality Hyundai Provides a Quality Leasing Experience

5
pperakos on 06/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I'm so happy to have leased my new 2016 Hyundai Genesis at Quality Hyundai. They were very well versed on the Hyundai Circle Program and provided me a great lease price. Delivery of the car was a painless process and everything was handled appropriately. Everyone I dealt with was professional and kind. I would definitely give them business again!


Into my new Santa Fe in just a few hours

5
drfunk1999 on 06/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Walked in to Hyundai around 9 a.m. and drove off in my new Santa Fe just a few hours later. Jay and the rest of team made the experience very enjoyable and worked with me to get to a price that I was comfortable with. I would definitely recommend Quality Hyundai to anyone!


Makes buying a car a pleasure

5
Wolverines on 06/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Who knew? Buying a car at Quality Hyundai was a pleasant experience . E-mailed once, 2 phone calls and picked up the car the next day. Thanks to Pete and Brian for a job well done


Actually saying Thank you for a sales Experience (hah!)

5
Jennifer Brother on 06/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently purchased my first new car and my first Hyundai at Quality Hyundai. I couldn't be more pleased with the experience. Brian and John offered a no pressure atmosphere that allowed me to make the decision according to my process. The whole staff was sarcastic (in a good way) and easy going, from the GM down to the Financing group. Thank you for a great experience!


Great car buying experience

5
sjrednak on 06/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience purchasing this car was refreshingly easy and straight forward. John went out of his way to make sure I was satisfied with every step in the process. He should be commended for his professionalism and attention to detail.


Excellent

4
noonieuscg on 06/01/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 4.0

Was more than happy to accommodate my requests and assist me with my lease. Very happy customer I would highly recommend quality Hyundai to others for their purchases


Excellent information

5
rcollingwood on 06/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Looking at a plug in car for the first time I had hundreds of questions. Between all the staff they were able to get correct answers instead of a sales pitch.which made the buying decision easier.


Joel Sebastian's total satisfaction

5
Joel sebastian on 06/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Quality Hyundai is an extremely professional dealership from Joe the owner all the way through the organization. They made car buying which is usually a hassle a pleasant experience.


Excellent customer relationship

5
Jim on 05/30/2016

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Went into the dealership to do some research and spoke to John Ochman telling him that I was looking for a 6 cylinder vehicle. He directed me to a 2016 Hyundai Azera on the showroom floor and turned me over to salesperson Brian Langley for further assistance and additional information on the vehicle. Brian was very product knowledgeable and was more than happy to remove the vehicle from the showroom so I could take it for a test drive. During the test drive Brian was very quick to point out all the features that this vehicle is equipped with. We returned to the dealership and I told Brian that I was interested in the vehicle. I sat down with John and Brian and worked out a price that was agreeable to all. They ran my credit and I was approved and took the car home that afternoon not before Brian walked me through the entire car showing me all the fine points in operating this vehicle. Quality Hyundai is lucky to have John and Brian representing the dealership. I would highly recommend Quality Hyundai to friends and family.jimboc62


Jay Holliday - Salesperson

5
M.A.C. on 05/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From the minute I walked into the showroom, Jay Holliday was courteous, informative and professional. I felt confidant that he was working with my best interests in mind. He listened and heard what it was that I wanted and he delivered that same day! I drove out of the dealership with just what I wanted! Doesn't get any better than that! Excellent experience!!! THANK YOU JAY!


Salesman

4.8
dvcv71 on 05/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I am very satisfied with the overall process and purchase of my new vehicle. My salesman was extremely helpful and met my expectations of the overall purchase experience


Oil change and test drive new vehicle

5
Taraspence on 05/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great customer service in the service dept. Carla is great!easy, no haggle test drive with no pressure and honest answers.Not readyvto buy just yet and salesman was not pushy.


Love my new 2017 Elantra and Jay Holliday!

5
Melodym on 05/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I bought my first Elantra from Quality Hyundai in 20116 and just bought my second Elantra last week! Jay Holliday is wonderful to work with! He explains everything thoroughly and he's not pushy! Pushy salesman are such a turn-off and Jay is anything but. Marco Diraffaele was great to work with too!I've been so happy with the entire Quality Hyundai team for the last 10 years from sales to service...I never thought to go any place else to buy a new Hyundai. I look forward to many more years of great service from Quality Hyundai!


Great experience

5
sean10940 on 05/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Second car purchase from Quality Hyundai staff sold the right vehicle at a good fair price. Low pressure sales and high degree of service. John who had showed me the vehicle a few days earlier came in on his day off to show it again and closed the sale.


Quality Hyunda is an excellent dealership

5
Mary Dohna on 05/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We are so happy with our 2016 Elantra that Chris Bepko helped us with. He is so curteous and knowledgeable on Hyundai vehicles. Everyone was so nice. Definetly will recommend people topurchase from them.


no pressure

5
marilyn mascola on 05/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bought a new Tucson from Chris Bepko. Was a pleasure working with him and the dealership, took the car home the same day. We are very pleased with our purchase and hope the service is just as great.


my review

4.8
murphy4081 on 05/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We had excellent service from start to finish. The entire process was made painless by John, who was extremely knowledgeable and helpful with any questions or concerns that we had. I thank you for this excellent service and would gladly return. I would recommend to all my friends and family your dealership. Thank you, Donna and Paul Alger


Satisfied customer for 14 years

4.8
Greg on 05/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Having this being my fourth vehicle now dealing with Quality Hyundai says it all. Credit should be given to Kris and Marco for making everything so friendly and effortless


Great experience

5
jcarasone388 on 05/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Dont really like the car buying process in general, but Quality Hyundai made it a great experience. They weren't my first choice of dealership due to distance from my house, but I will now only go to them for my service needs. I recommend them to anyone looking for a car as it was by far the greatest car buying service I've had.


Leasing a car without the stress

4.4
kkathi01 on 05/04/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

My experience leasing my new Sonata was better than I expected. I went in planning to purchase a used car and left with a brand new car. Good job Quality!


Review

5
mopar0179 on 05/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Excellent experience... as always !! Each and every time I bring my vehicle in for service I am always met by a friendly face and helpful employee. Never once have I left feeling like just another customer.


Finally!

5
Eedubz on 04/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently purchased a CPO car from your dealership. Brian made it very easy with no pressure and he took his time with me and my endless questions. This is my family's third car from you guys. Keep up the great work and the welcoming environment. Shout out to the service department for being great and on schedule as well.


Repeat Customer

5
pperrotti on 04/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is my second car purchase here at Quality Hyundai, and there is a reason for that. The staff and facility are all top notch, and I would highly recommend it. Quality Hyundai is not the closest dealership to my home, but Id rather travel a bit more to get the proper service.


I don't know what you mean

5
dorrico on 04/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had a good experience, I would definitely come back if I needed another car and I would recommend this dealership to everyone.blah,blah,blah blah blah


Steve's Elantra

5
kylekory06 on 04/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is my second Elantra. My first was a 2003 that I purchased new and had for 12 years. It had 236,000 miles when it was totaled


Great experience in purchase of Pre-Owned Hyundai Tucson

5
Jane on 04/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

All my questions were answered immediately to my satisfaction and my purchase took place quickly and easily! I let the sales staff know what my preferences were and they kept their eye out for just what I wanted and called me when they found it. The second car that they found was perfect for what I wanted and I purchased it right away after my test drive. Everyone was friendly and accommodating and I never felt pressured. I would buy a car from Quality Hyundai every time and highly recommend that anyone looking for a new or pre-owned car do the same. My husband also has a Hyundai from Quality and raves about the service which was a big factor in my decision.


My review

4.2
czuko67945 on 04/06/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 5.0

The staff was friendly and welcoming. They were very attentive to my needs and concerns. The whole process was done in a timely and professional manor. Great job!!!


The Best Place to Shop

5
MsDebb on 04/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have been going to Quality Hyundai since 2004, bought 3 cars from them and I have to say I will not go to any other dealer but them, Joe greats me every time I go their and makes all efforts to help out. My sales guy Chris was OUTSTANDING when I decided to take on this Tucson. I would recommend this dealership to all...


Excellent Experience with Brian Langley

5
bchamplin on 03/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Pricing: 5.0 Overall Experience: 5.0

I enjoyed a terrific buying experience at Quality Hyundai. Brian Langley was attentive to my needs, quick to offer solutions and helped me drive away in a new 2016 Hyundai Tucson. The whole buying process was extremely easy!


Family

5
lorastoddard on 03/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Quality Hyundai is one big family that really care about there customers. I have recommend Quality Hyundai to all of my family, friends and my clients. Kris Sharma really cares about our over all customer experience. He goes out of his way to make my family happy. He is the best.


We took delivery of a new Hyundai Elantra today, 3-26-16

5
bobp on 03/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Joe Blichfeldt gave us a very good price on the Elantra with many great options that we had not planned on getting. He picked us up at our house and brought us to the dealer which was above and beyond what I would expect.John Mercado was very patient and pleasant when showed and explained the various features to us.Marco DiRaffaele was also very pleasant when he went over the financing and had us sign the various forms.It was a nice experience buying the car at Quality Hyundai.


Service Beyond Expectations

5
Angelsrok on 03/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My Sales Consultant, Brian Langley has always been outstanding as far as going beyond the "call of duty" to service our family with the various Hyundai customers service questions we have had since we purchased our 2015 Sonata AND 2015 Tucson. He sold us The Tucson and was extremely helpful during the actual sales AND post sales process.As I recall he's also helped us with our 2013 Sonata and 2013 Tucson when we had any questions that weren't sales necessarily sales related as well. He''s very hand on when it comes help with programming certain features and functions of that particular car and their are MANY.


Quick, painless & Helpful,

5
Corey127 on 03/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Quality Hyundai was really great at explaining the features and operation of the vehicle while also taking the time to help me make the right choice in vehicle and the best financing option. When they were very busy, short on staff, and didn't have someone to help me, they called someone who came in from home on a Sunday! They didn't care if I was just browsing or actually going to purchase...they just got someone to come in and help me! There was also never any pressure to purchase anything...not a bit. I also brought my old Hyundai in for service the next day and they took my car right away. this place is great and when I buy my next Hyundai I am returning to Quality Hyundai. If you are considering a purchase go see them first and you will be satisfied.


HARD WORKING SALESMAN JAY DOC HOLIDAY

5
beachmusic6 on 03/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

IV'E HAD TWO SONATAS FROM QUALITY HYUNDAI WHEN THE DEALERSHIP WAS IN BRANFORD RICK WAS MY SALESMAN ...HE WAS VERY PROFESSIONAL AND PERSONABLE JUST LIKE JAY HOLIDAY


Great car buying experience!

5
dpeschell on 03/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

"I felt very comfortable with my salesman Jay, what a great guy! I felt like I'd known him my whole life, like an old friend. He never once made me feel pressured in any way. John as well, what a great guy, he explained all of the details of the lease, they were both very thorough. I also dealt a bit with, I believe his name was Marco, he took care of what needed to be taken care of as far as insurance and he was also very friendly and professional. I would highly recommend Quality Hyundai to family and friends, as a matter of fact my parents are thinking of buying a new car and I told them to go to Quality Hyundai! I really love the little doggie ""Skippy"" on the commercials too!"


Excellent

5
cleveland2000200 on 03/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was very happy and comfortable at quality hyaundai. Everyone there made us feel so comfortable. I love my care. I have already referred friends family and colleagues to quality Hyundai.


Left no stone unturned!

5
JaydenRyanAaliyah on 03/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience was amazing. I stopped in to see if I could get into a new, and more reliable car. My credit was not great, but workable. My agent Jay Holliday was fantastic!!! Like the title says, "No stone was left unturned" we found a way to get me into 2013 Hyundai Sonata Hybrid Limited! I love this car, and now my wife wants one too. I met the owner during my visit, but never knew he was the owner until I came on here to write a review. He engaged me in a conversation, and was very friendly. I'm stunned here now to learn that was the owner. But after meeting him, I understand why this dealership is so different. It starts at the top! The business manager was very thorough and professional, all while maintaining a sense of humor. They are a great team. I highly recommend this dealership if you are in the market for a new vehicle. I will be using them exclusively from here on out!


GREAT EXPERIENCE

5
Tahirah2014hyundai on 03/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

If you go here to get a car be sure to see Chris Bepko! He is great, this was my first time getting a car and he made the processe so easy and did not Make me feel pressured or rushed! He found the perfect car for me in one shot and helped me find affordable car insurance that fit my budget. This place is a relaxed environment and the perfect place to get a car!


Enjoyable Hyundai Experience

5
MicheleN28 on 03/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is our second Hyundai and we have enjoyed the entire process. Staff is professional, friendly and helpful. Our sales consultant, Jay H. listened to us and was a perfect gentlemen through the entire negotiation. Everyone else was very helpful, as well. I would highly recommend this dealership for their fairness and I have. Hoping to enjoy many more years of Hyundai ownership.


The best Hyundai dealership I've been to

5
ItalianGlory24 on 03/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I've been with Hyundai for 10 years, this dealership was the best experience. Everyone was so kind and generous. This dealership is out of the way from where I live, but it was worth the drive and plan on continuing my business with Quality.


Excellent Customer Service

5
Erica on 02/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The staff at Quality Hyundai has made my car buying experience an amazing one. Not only did they make sure I was able to get into a good vehicle but they made sure I understand the whole process every step of the way. Everyone was very helpful and available via E-mail and text which was very helpful. I look forward to continue doing business with them in the future!!


Remarkable After-the-Sale Customer Support

5
Bob Dean on 02/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I've always been treated well at Quality Hyundai, but the help I received from their sales department this week, even though it was in support of a used car sale from 3 years ago, was outstanding.Three years ago, I bought a used 2011 Hyundai Accent from Quality Hyundai to replace my aging 2001 Accent, the best car I've owned in over 50 years of driving.Because my 2001 Accent is still running trouble-free (180,000 miles and over 14 years), I've kept the newer car in storage, and never bothered to apply for a title or registration. I recently decided it would be wise to obtain a title, but the motor vehicle department threw one impossible obstacle after another in my way. Finally, I returned to Quality Hyundai for help and advice. The Sales manager, Marco Diraffaele, and the owner, Joe, spent a great deal of time and effort helping me around these obstacles. At my age, I have enough Hyundais to see me through my remaining driving years. They didn't have to do this for me. But I'm very grateful and appreciative that they did. After-the-sale customer support simply doesn't get any better than this. I strongly recommend Hyundai as a reliable car, and Quality Hyundai as the best of dealers.


Amazing

5
Mcabrera on 02/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Best dealer experience ever. Pete, Internet Sales, was very efficient and prompt when I asked questions via email. Jose Mercado, Sales Professional, was clear and sincere about the vehicle I was interested in. Jose, made sure that when I drove the car away all my questions were answered. Marco, Sales Manager, was fabulous making sure I understood all I was signing. Lets not leave the Joe, the owner, which hands you over a glow stick and made me feel at home. Quality Hyundai have gained a customer for life.


Exceptional customer care

5
Bill7543 on 01/27/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Purchased a car from them. Never experienced a dealership that stresses treating customers like guests and giving them one hundred percent attention and friendliness to the degree this one does. The owner comes out and introduces himself to you and makes a point of talking to you more than once while you are there.


Wonderful!

5
PAPPALARDO2 on 01/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very satisfied with the dealership. Knew what I wanted and how muchu I was going to pay. Everyone worked with me and came within my budget.


NO PRESSURE AND COMPLETE HONESTY !!

5
Diane on 01/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We are repeat customers at Quality and I mean it that when I tell you we are treated like family, its true. They are very helpful from the moment you walk into the showroom, purchasing a car and then getting the car serviced. I have no complaints and I recommend Quality to everyone. Thanks, Quality.


Turning in a leased vehicle .

4.8
Cyndee on 12/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I had a very pleasant experience. Everyone was very friendly and patient. I use the word patient because I was very indecisive! Chris answered all of my questions and was helpful in my making my final decision.


Awesome!

5
D.A.D on 12/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Couldn't have been treated any more professionally and friendlier then the way I was. Will be a Quality Hyundai customer for life! D.A.D.


The Best!

4.8
aylamae on 12/17/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I originally went to another Hyundai dealer closer to my home but felt they totally tried to take advantage of me! I decided to shop around a little more and ended up at Quality Hyundai who had the vehicle I wanted at a price we were able to agree upon. Everybody I dealt with at this dealership was exceptionally nice and helpful (especially Chris B). I have already recommended this dealer to some friends and would definitely buy another car here in the future!


Beyone the call of duty

5
SGordet on 12/09/2015

Customer Service: 5.0 Friendliness: 5.0 Overall Experience: 5.0

We went to return a Hyundai Sonata leased from a different dealer in a different state. The staff was unfailingly polite and helpful. Gave us lots of important information about Connecticut license plate return and explained the importance of returning the plates to the DMV before cancelling our insurance (which we had planned to do the next morning). They also told us how to get the auto off of the state property tax roles. Couldn't have asked for a nicer experience.


car mom

5
car mom on 12/06/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I bought a car from them before and as I was leaving told them I was looking for another car for my other son. Went home and got on the car fax again . And again "Home Run", They had the car I was looking for. But, again, I have to make sure it's a good price . So I searched on long Island and even in to MA. I emailed pete and again got an immediate response. And I have to say this car was the best deal. I got a newer model and an even better price than I thought I could. So off I went, again. This time I walked on the orient ferry, took Amtrak to new haven . Frank met me at the train station . Again they made this process so easy, everything was ready for me . The car is beautiful. This dealership makes you feel like an old family friend I would give it 10 stars if I could. It is so worth the travel to get to it. The owner joe was so nice, he must keep the local bakery in business, every time I was there he was feeding me cake. You are all the best . Thank you, I feel so much more comfortable knowing my kids are driving such safe cars.


New Elantra

4.8
Bob Beatty on 12/04/2015

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife and I purchased an Elantra last week at Quality. This was our 3rd Hyundai so we were already fans of the Hyundai brand. What was new for us was the dealership. We couldn't have been more impressed! From the staff to the enrgy saving "green" building they really do things right. A special mention for Frank Tomanio, he is a true gentleman and an outstanding salesman in the best possible sense. I wouldn't hesitate to reccomend Quality to anyone interested in buying a Hyundai. I think it's safe to say we would not go anywhere else in the future.


Great experience.

5
INTEGLIA on 11/26/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone was great! Chris B was very easy to work with. Haven't purchased a new car in 13 years and this deal went very smooth and easy! Thank you.


Excellent

5
DAFERR0507 on 11/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Brian answered all my questions, offered services I did not think I would want, but when explained fully I added a few things. Very satisfied.


Best dealership to buy a car.

5
betbud on 11/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was not looking forward to shopping for a new used car. I went online to Quality Hyundai site. I had bought a new car there 13 yrs. ago. I was put in touch wit salesman Frank Tomanio. It was such a pleasure doing business with this gentleman. Right from the start on the phone he made you feel special. Personable, polite, humorous, all around jovial person. Process was so smooth. Now that I have my new car home, I kind of miss Frank and all the wonderful people at Quality Hyundai. Thank you to everyone at Quality Hyundai. You sure do live up to your name.


New car purchase

5
Anthonyd117 on 11/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience at Quality Hyundai was greater than expected. It was a pleasure working with the entire staff as they were really accommodating, friendly and helpful. The transition into my new sonata was a breeze. They were very organized and fast. The owner was on premises as well to help facilitate the process. I highly recommend this dealership to anyone looking for new Hyundai.


Awesome

5
Antpal on 11/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

No one looks forward to going and getting their car fixed but at Quality Hyundai from beginning to end everyone involved was knowledgeable and friendly, especially Carla. I would definitely recommend Quality Hyundai and the Hyundai product to anyone.


Best place to buy and service a car

5
Barbara Coppola on 11/07/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased a Hyundai Tucson in 2011 and the only reason I did not buy from them was they had none in stock at the time and I had to buy quickly because my car had been stolen. I went to Quality for service for five years and decided to purchase a smaller vehicle. Everyone had been so helpful and honest in the service department I would not look anywhere else. I purchased a 2016 Elantra and received a very fair trade on my Tucson. I also received several incentives, being a former Hyundai owner, military and factory discount. There were no surprises or pressure and I was instructed on all the bells and gadgets. Truly a very happy experience. From the service department to the sales, truly honest and pleasant experience.


No means no!!! & Know means Yes!!!

1.4
Frank the tank on 11/02/2015

Customer Service: 1.0 Quality Of Work: 2.0 Friendliness: 2.0 Pricing: 1.0 Overall Experience: 1.0

So I get a letter stating that my 2011 Sonata Sport was saught after and they'd like to buy it or at least the opportunity to. So I go in, meet Frank who was a nice enough guy! After some time I decide on leasing a new Santa Fe Sport & put down $500... After thinking about it I decided if I was gonna pay over $100 more a month I don't want to regret it every time I walk up to it!!! The feature I really wanted was keyless entry since my hands are always full!! They wanted me to pay almost $100 more a month making it over $200 more than my current car note!!! So I decided to go get a comparison at Branford Jeep, Dodge, etc. (they're great!! Drove away w/2015 Grand Jeep Cherokee Sport for $6 less a month the same day!!!) after finding out I can get double the vehicle for less I went back to get my deposit... And that's where "Quality" Hyundai's sales manager from xxxx comes in!!! I remember this piece of work from when my lease and how he tried getting me out of my sports addition into a base model and pay more!!!!! Well he did it again!!! Didn't care about what was best for me or what I wanted!!!!!! It was all about what's best for "Quality" Hyundai!!! I literally walked out!!! Never again will they ever have my business!!!! Oh yeah and every single time I ever had work done they made me wait over an hour longer than promised!!! Every Time!!!!!!!! Never again!!!!


Repeat Customer

5
FJC28 on 10/31/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We previously purchased a SantaFe. On this occasion we purchased a Tuscon and once again were very pleased with the professionalism and courtesy of your staff.


Great experience!

5
SIOBHAN.HARDER on 10/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone here was so helpful from the owner to the service personal. Great place and thank you so much for helping me pick out the perfect car!


Couldn't be happier!

5
M.SULLO on 10/21/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I received exemplary service. I cannot say enough wonderful things about the entire experience. I was treated with the utmost professionalism and did everything they could to accommodate my needs. Thank you so much for making a car purchase a truly pleasurable experience.


Great job!

5
SAMEFFERT on 10/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Brian was great to work with. He made my first car buying experience very easy and enjoyable. I would definitely recommend Quality Hyundai to friends.


Professionalism

5
NMONUS02 on 10/12/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Excellent professionalism was exhibited by the all the staff at the dealership. The concerns I had were all addressed by the sales personnel and the office staff I was exposed to. Also, the service department staff are excellent to work with. Thank guys!!!!


Pleasurable Buy

4.6
Richaff1 on 09/28/2015

Customer Service: 5.0 Quality Of Work: 3.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very knowledgeable , and through from start to finish, worked hard to satisfy us.Accomadated our uncertainty and helped us to come to the best possible situation for what we were looking for.


sonata is phenominal

5
sonataman30 on 09/26/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Clean professional and caring. Exceptional loyalty and worked for the best deal possible. Huge inventory and took great care in my knowledge of the sonata. Kris called to check in during my previous car and it helped make my decision to go there again.


I went in for an oil change

5
BUCH1 on 09/24/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

they asked,they demonstrated,and explained different options,and through it all made me feel like family,to top it all all I did was to go in for an oil change


The place to buy a car

5
yankeefan1944 on 09/23/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our salesman Jay Holliday was great. Knows the product and understood our needs. No pressure just straight talk. We had a better than expected experience. Everyone we came in contact with was professional and friendly. Need s car? Quality Hyundai is the place.


Best dealership in lifetime

5
ROBERT.MENDELSOHN on 09/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This dealership allows you to find the car you want, explore all of its features, and works with you on price. The place is friendly and efficient. In all the years I have purchased cars, this is the best dealership I have encountered. If they have a car you want, this is the place to go.


best dealer so far in conn.

5
RDKURTZ531 on 09/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

excellent.the best i"ve seen.u cant ask for a better dealer.i hope they stay were they are i don't want to see them move or go out of business.this is a great dealership.


Great Experience

5
Escape Artist on 09/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I had been looking at a Hyundai at another dealership, then went to see Quality based on an online quote from Pete Zaniewski. Our sales person, Brian Langley, immediately made us feel welcome, and was friendly, professional, and got us a good deal on a 2016 Elantra. Even when I had to go back a few days later for a minor issue, he was right on top of things and the service department was quick and efficient. I would recommend Quality Hyundai and Brian Langley to anyone who is considering a purchase.


New car purchase

5
Pabrooksjr on 09/12/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife and I had a excellent experience purchasing our 2016 Tuscon. The atmospher was great, the salesman was even better and my wife still reminds me of how much she loves her car.


Great Dealership

5
yankeefan1944 on 09/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife and I purchased two new cars at the dealership and had the best car buying experience one could have. The salesman and the owner bent over backwards to help us in every way possible. Everything was explained where we could understand the terms, etc. The dealership was spotless inside and out and the service area was the cleanest service area I have ever seen. Our sales person was Jay Holliday and he could not have been any more professional. If you are looking to buy a new or used car this is the place to go.


GREAT BUYING EXPERIENCE

5
D.Q. on 09/08/2015

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had the best car buying experience I've ever had at Quality Hyundai. My Sales Person, Chris Bepko, worked with me and within my budget, to put me in a new Sonata. Rob W in Finance was also great to deal with. High quality, professional and honest people! I highly recommend this dealership.


Kris and Art are awesome!!!!

4.7
skbespo on 09/08/2015

Customer Service: 5.0 Pricing: 4.0 Overall Experience: 5.0

We have purchased quite a few cars, both pre-owned and new. This dealership was by far one of the best experiences we had in the purchase of a new car. Our salesman, Kris Sharma, made my family feel so comfortable from the minute we stepped foot in to the dealership. He made us fell that he was looking to do what was in our best interest. His told us some of hislife stories while we waited for the paperwork to be complete. He kept us entertained the whole time. I wouldn't hesitate to recommend dealing with Kris to anyone. His sales manager, Art, was also very accomodating and friendly and worked to get the deal done. The two worked very well together.


Best ever

5
smallddg1 on 09/08/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was the best, and easiest , car shopping experience ever.I gave it 5 stars though somehow there was an error in translation and it looks like that's not what I gave them so I'm doing it over.These people are lovely.Quality people and quality cars .We had a surprisingly easy afternoon with our sales person, Jay Holliday, and the rest of the staff.


Great Experience

5
STACK_DIANA on 08/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Salesman was excellent. Owner was great. Would recommend dealership to everyone. Salesman worked hard to make sure I was satisfied with purchase. Love the Tucson


Great day at Quality Hyundai!

5
toddsgyrl on 08/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We purchased a 2016 Hyundai Elantra yesterday as an early graduation gift for our 3rd year law student. After looking through the selection at Carmax next door, we decided to compare them to a new Hyundai at Quality Hyundai (it's right next door). We got a much better deal on a new Elantra then on a three year old one with high miles next door that was priced about 1500 less. After the new vehicle incentives, we received a brand new vehicle with full warranty. We couldn't be happier with the excellent service and care we received from Jay Holliday (our new favorite salesman), Joe (the owner-he's awesome) and Rob the closer (the amazing paperwork guy). My husband and I have bought many new vehicles over the last 25 years. This may have been the most welcoming and low pressure place that we have ever walked into. It's a beautiful, clean dealership run by kind people. We live in Pennsylvania (our oldest lives in Connecticut) but we will make the drive to buy another car from Joe, Jay and Rob.


Happy customer

5
Patrick on 08/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience was great from the very beginning. Frank my sales person was the best I recommend everyone to go see Frank Tomanio he is one of the best.


Wonderful

5
davebbrebo on 08/13/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It was all good the staff was great My wife loves her new car. It was detailed and very clean when we took it home.


Top Notch Customer Service

5
Peggy on 08/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Many thanks to Frank Tomanio and the Quality Hyundai team for their amazing customer service and attention to detail! I highly recommend this dealership for all who are interested in shopping for quality cars at the best prices.


Great Car buying experience

5
kimd on 08/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone I dealt with at the dealership was friendly, courteous and helpful. They explained things very well and answered all my questions. I would definitely go back.


excellent

5
SLONGOBARDI on 08/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

EVERYONE we dealt with was more then helpful. Its like a family when you go there. I will continue to use them as long as I purchase vehicles.


Great customer experience plenty of help no pressure

5
MRBILL007 on 08/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great Dealership excellent service very friendly not at all pushy if you want to check out high quality cars with realistic prices this may be your place


Awesome

5
TONARHODES on 08/06/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My Experience At Quality Hyundai Was Great The Staff Was Awesome,They Really Worked Hard To Get Me In A New Car.I am So Greatful For Them.I Would Highly Recommed This Car Dealership To Everyone I Know Looking To Purchase A New Car.And I Will Continue To Be A Loyal Customer.


Kris Sharna and financial staff. We're wonderful.

5
JODYCD61 on 08/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Iv already recommended this dealership to several people. And handed out a few of Kris Sharnas cards. He wonderful. You sales and financial staff went above and beyond. I'm very satisfied.


My lease was coming due soon.

5
C21NANC on 07/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

July sales made sense to lease new vehicle. This is my second Sante Fe Sport, very happy with it. This new one has almost all the technology I wanted with one exception. It did not have the adaptive speed/cruise control as does the Genesis.


Great staff!

5
DGOUVIN on 07/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Quality Hyundai has a staff that is friendly, professional, and knowledgable. I enjoyed working with all of them. Best of all, I love my car!


new car

5
jackmo on 07/24/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

great place, my sale's person FRANK was just excellent, pete & robert and of course JOE could not be any more helpful and professional my wife was very pleased with the dealership and we will be back when it's time for another car


excellent

5
PBARILE0 on 07/21/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

polite, courteous, helpful, and professional. my wife and I were pleased with the warmth sincerity and the professional demeanor that was shown to us while buying our 2015 sonata.


Best car buying experience

5
cavincent on 07/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went to Quality Hyundai to just look at some cars...left with a new car!! Brian Langley was awesome. He was extremely helpful and very patient. He walked me through the entire process and had all of the answers to whatever questions I had. There was never any pressure to purchase. I will definitely recommend Brian and Quality Hyundai to anyone looking for a car


Terrific experience

5
JRAYTAR on 07/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Best customer service I've seen in awhile. I've had three Hyundais but this is the first time I've dealt with Quality Hyundai. It is now my dealership for repairs and future purchases.


The best car-buying experience we have ever had!!

5
Happybuyer on 07/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our salesman, Brian Langley, was professional with a sense of integrity, great people skills, no pressure, but caring. He Really worked with us and made us feel good about buying the car at this dealership. Also, this is a family dealership with the owner on site And walking around to meet you. Of course the price was also competitive. All in all a really good experience.


Professional

5
roro on 07/13/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jay, the salesman was very professional, friendly and helpful. I would recommend Quality Hyundai to my friends and family. I had a certain car in mind and they did get it for me.


Best experience I will always buy from QUALITY HYUNDAI

4.6
Carla on 07/06/2015

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We started buying cars there 10 years ago and they are always very courteous, pleasant and answers all questions. Even received a call from Brian after following up with him which surprised me. Best experience we have had.


Trustworthy

4.8
Lisa on 07/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I have been a costomer here for 10 years and just a bought my 2nd car from this dealer. Straight forward and honest. Professional buying experience. Great service experience.


BEST DEALERSHIP HANDS DOWN

5
Rich2016 on 07/02/2015

Overall Experience: 5.0

Kris was a perfect salesman. not overpowering. No bull just facts. and everyone there was the same.I have been to many dealers in 65 years and no one compares.


A great experience

4.8
Smarston on 06/28/2015

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Frank is the sales person to go to. Walked in the door, told him how much money I had to work with and we were looking for 2 cars. He got it, Few questions later and he had us ready to sign papers after showing us a few cars that were just what we were looking for. One was even better then we expected. He was even able to keep our 5 y/o engaged and involved. Great job by the whole team. John was a great help dealing with a few questions with the second car.


best dealer ever

5
Mr Sal on 06/24/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

this dealer the best I have ever dealt with from salesman to the owner of the dealership. everyone there went above and beyond to meet my needs to put my wife in the car we really wanted at a price we could work with.


amazingly simple

5
mrsk09 on 06/24/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

thank you for the quick turn around - stopped in when you opened, negotiated an amazing deal and picked up the car at 5:30 that evening


good all the time

5
MARKBENEVENTO on 06/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

good and informing all the time. fully helpful. the workers are very nice.The salesman always walks me to the service department.Hope IT MAKES SENSE TO LET THEM DO ALL OUR REPAIRS.


Totally Love My New Hyundai Elantra....

5
STEVEKLIGER on 06/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

John Ochman and Brian Langley made our recent car purchase so pleasant. Everything about the Quality Hyundai dealership is friendly, courteous and professional. I totally love the 2015 Hyundai Elantra and would never-ever go to another dealership or brand.Barbara and Steve - we drive an Elantra & Sonata respectively.A+++++++


This is the only place to buy a car....

5
LoveMyHyundaiFromQuality on 06/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

John Ochman and Brian Langley made our recent car purchase so pleasant. Everything about the Quality Hyundai dealership is friendly, courteous and professional. I totally love the 2015 Hyundai Elantra and would never-ever go to another dealership or brand.Barbara and Steve - we drive an Elantra & Sonata respectively.A+++++++


BEST experience EVER!

5
Lisa on 06/20/2015

Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Joe Sr was wonderful! NO pressure, informative, helpful and polite! Brian was friendly and informative!This is the 2nd car I have purchased from this dealer and I am so happy I went back. Most of my car experiences have been extremely negative. I live in Milford and could have gone to Key, but chose Quality because I serviced my first car there and Bob (service manager) is a easy going, kind, helpful person (shout out to Carla in service too). My experience with him encouraged me to return for my 2nd purchase. I drove three cars and we could have driven more but I already knew what I wanted and it was on the lot. In and out with new car in 5 hours. Awesome! Best car experience i have EVER had in 30 years of driving/purchasing.Thank you Quality!!


Great Dealership and a great car!

5
RICHARD.DENIGRIS on 06/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From the first minute of being at Quality Hyundai thru to driving my new Sonata Sport home, I found the entire experience to be extremely positive. The salesman Jay Holliday and the owner Joe Blichfeldt combined to make the process of buying a new car a positive experience. I already had a favorable view of sonatas because my previous car was a 2002 Sonata, which had proved to be an excellent vehicle. My new Sonata is proving to be an even more rewarding car to drive.


great guys

4.4
PETERKONIECZKA on 06/05/2015

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

great dealership. I would recomend this place. I was at Key first and I urge people to never go there. Quality Hyundai is an honest, fair, oasis in the see of car dealerships in Connecticut.


A great car buying experience

5
CSN on 05/21/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I would like to share my great experience at this dealership while searching for and finally purchasing my new Santa Fe. I love this car!!! Pete Zaniewski was my first link to the Quality Hyundai dealership. Pete got me in the door - meaning, I actually wanted to come in to the dealership- I have disliked purchasing cars mainly because of the nonsense you have to endure with most car salespeople, or at least the ones I have encountered. Brian Langley is the best salesman and helped me so much in picking out my Santa Fe and going through that entire car with me before I left on Saturday to be sure I knew where everything was on the vehicle. Brian helped me hook up my Bluetooth and my Bluelink while at the dealership as well. I did not have to do anything after I left with my car except drive it and enjoy it! Brian even showed me around the dealership and service department so I knew where to go when it was time for me to service my car.Marco was so helpful and took me through all the paperwork, options and details available to me.Joe the owner is so kind and thoughtful! He came over to introduce himself and meet me.It was my pleasure to buy a car at this dealership!


Attention to customer

5
newcarJudy&Tony on 04/28/2015

Customer Service: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Just a short review of our experience purchasing a new Hyundai Azera this month. Mike Taylor was our sales person and he really was outstanding in his attention to us and what we were looking for. Great job from a great guy. Judy & Tony Wood


Really good experience.

5
alwag777 on 04/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Having purchased a new 2009 Elantra Touring several years ago from Quality Hyundai, we had no hesitation to return after an accident totaled my wife's auto. We were looking for a reasonably low mileage previously owned car at a reasonable price. I called Quality Hyundai to see if what we were looking for was available. Our call was answered by Kourtney Mei who proceeded to give us info without a hard sales pitch, which was greatly appreciated. Later, that very rainy day, we were welcomed by Kourteny who proceeded to show us several cars. Her professionalism, and dedication to her job, while running through the rain several times to bring selected autos to the front of the store, was also greatly appreciated. Because of Kourtney and the rest of the Quality Hyundai team, My wife is happily driving a 2013 Elantra. Many thanks to Kourtney for helping make our experience a good one.


Car purchase

5
katslu on 04/21/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I discussed model and purchase price with Joe, who is genuinely interested in providing an outstanding car buying experience! Joe introduced us to Michael Taylor who seamlessly continued the buying process with the same customer care and professionalism. Marco, their finance manager provided an in-depth description of our contract and presented comprehensive full disclosures. Marco is professional, knowledgeable and has a warm personality, Once our contract was signed, we were ready for Michael's capable and thorough vehicle review. Excellent job!!


Best car buying experience

5
javaflo on 04/21/2015

Customer Service: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was in the market for a used vehicle but wasn't sure what kind. Its been years since I bought a car. After looking and dealing with salesmen from numerous dealerships I was giving up. They all just wanted to make a sale. Pete answered all my emails and quickly. Brian made it "stress free", being informative and showing me cars within my budget and most of all patient. Marco also was patient, explaining everything and making sure I fully understood everything,It was the BEST car buying experience I've ever had in my lifetime and will highly recommend Quality Hyundai to my family and all my friends.Thank you Quality Hyundai (Pete, Brian & Marco), truly a pleasure doing business with you. Florence D'Errico


Great Experience

5
mom/dad on 04/14/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our Daughter wanted to purchase a used vehicle, that was reliable. This concerned us as parents as she was moving out of state.Our experience with the owner, Joe Blichfeldt, our salesman Javis and the young man that handled all of the paperwork was seamless.Our daughter was put in a car that was both affordable and reliable which gave her dad and I peace of mind.Thank you Quality HyundaiCindy and Jack Davis


Thanks

5
Ashley23 on 03/24/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was sent to quality by my father because he knew the owner Joe. I worked the numbers with Joe and he was extreAmly friendly. Then I finished the rest of the process with a salesman Michael Taylor, he was a professional from the start and made me feel just as comfortable as Joe. When I picked my vehicle up Michael went over the whole vehicle so I could understand. Truly the best car buyin experience, thank you so much Michael Taylor and Joe.


Very happy with my purchase today

5
noelp on 03/19/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just bought a new Elantra GT today and was very happy with my experience. Pete and John were great and worked with me to agree on the monthly payment I was looking for. They then brought me over to Jay to finalize the transaction. He was very friendly and polite and not pushy one bit. I didnt feel any pressure from anyone there and that's a great feeling. The dealer is beautiful and very clean. Everyone I met was friendly. The buying process went smooth and easy and I am satisfied overall. Marco did a great job of the F & I process. Everyone explained everything up front .......which is rare these days. I will definitely buy here again and recommend this dealer. Once I do my first service, I will comment on that.......I am confident it will be a great experience too. Great dealership!


In for an oil change and got a lot more!

5
GFDonohue on 03/12/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

First time to Quality Hyundai and "Wow" is the only word that I can use. I arrived at 7:40 AM this morning and was greeted by Carla. From that moment on, it was the best service I have ever gotten at a dealership. Honestly, it could not have been better. It was a wonderful experience. Carla took the time to show me around the dealership since it was my first time there. She cares about the customer and is a "people" person. Excellent people, excellent service, professional, beautiful dealership. Wow. Quality Hyundai knows what service is all about. I plan on being a customer forever and I will now have my husband bring his new car there too! Thank you Carla and Marcy for a wonderful experience. Gail Donohue


I was very happy with this dealership!!

5
ltatro70 on 02/09/2015

Customer Service: 5.0 Quality Of Work: 5.0

I have purchased three cars from here.Always made to feel very comfortable.Always happy with my purchase!!!Everyond is very friendly!!!You feel like a part of the Hyundai family!!!


Love the Service department!

5
tmoffan on 02/06/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Same old story - check engine light came on - Carla in service took great car of me and Tony the mechanic took great car of my car. An added bonus - my car was cleaner when Tony finished with it than when I dropped it off!!


Wonderful Experience!

5
hms14 on 01/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was my first car purchase and I will be a lifetime customer at Quality Hyundai! There's not a bad thing I can say about this place! Chris was great--very knowledgeable, professional and not pushy at all! He was very helpful and made the experience easy and exciting! I absolutely love my car and I would recommend them to anyone!


Quick turnaround on repair

5
lzbthf0426 on 01/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was waited on immediately by staff member Carla who was extremely friendly and courteous and once my problem was diagnosed she gave me a full explanation of what needed to be done as well as the estimated time it would take and done within that estimated time frame.Very happy with the entire staff and facility.


No pressure considerate Staff

5
lzbthf0426 on 01/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I wanted to trade in my 2012 Mazda for something with lower payments. went to CarMax first and got an estimate on selling my car but the selection of cars in my price range was extremely limited and warranty limitations were disappointing as well. Quality Hyundai was fantastic! Not only did the offer me more on the trade in but I found a car with much lower mileage and they offer the full 10 year/100,000 mile warranty! Not something CarMax could offer. Joe, the owner, was honest and forthright and really showed me my options without making me feel pressured. Jay sealed the deal and I am a very happy customer and pound to own a Hyundai Elantra from Quality Hyundai!


Loved my experience

5
evieness on 01/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jay was awesome, very professional and personable. Put me at ease from the start. I wasn't looking to buy a car but with his no pressure manner and no gimmick, no nonsense approach gave me food for thought and a deal I couldn't pass up. Went home to think about it without that pressured feeling many dealers give - you know - the "buy it now before the deal and/or car is gone". I was armed with numbers in hand and a smile and "hope to see you soon" on the way out. Today I return and the enthusiasm and welcoming feeling hadn't changed. Jay was just the same, professional and personable - I'll recommend him to anyone looking to buy a Hyundai. I'd recommend him to those not considering the brand just cause he was that good and I love my Hyundai experience. Where else do you get a warranty repair done after 81000 miles!??!! Thanks for making this car buying experience the one I feel most comfortable about ever!


Great experience!

5
Tammy greenlee on 01/13/2015

Customer Service: 5.0 Quality Of Work: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I wanted to look into leasing a Hyundai elantra and decided to check out Quality Hyundai. Not only was the building amazing, but the quality of cars and staff was even better! Brian Langley greeted us immediately upon arrival, and from then on we knew we were in great hands. Amazing dealership!! Definitely a "10" experience for us.


knowledgeable and helpful staff

5
lavalamp on 01/12/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was in contact with several dealerships while looking for a new car, and went with Quality Hyundai because of how good the customer service was. I never felt rushed over the course of the purchase, and they answered all of my questions in a way that made it clear that they knew what they were doing. Chris Bepko in particular was a great help throughout the buying process.


Excellent Service

5
Nurse on 01/12/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was looking for a car that was efficient, would last a long time, and wouldn't break the bank. Nothing too exciting on my list, however I found this dealership to be really great with customer service: not pushy, great prices, and really willing to work with you to have you leave happy!


Quick and easy purchase!

5
Toriiash on 01/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was my second car purchase ever and I was ripped off the first time. I was sold a lemon, so coming into the dealership I had my fears. My salesman was Chris Bepko who took the time to make sure I was secure in my decision. He was very attentive! Not only does my new car fit my personality and budget, but it's reliable and safe.


Helpful salesmen

5
Coachin1824 on 01/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After a long search for a new car Chris Bepko at Quality Hyundai was a great help taking the time to answer all of my questions and get me into the best choice for me!!


Very nice experience

5
Kati on 01/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The dealership was clean and professional. The salesman was very knowledgable about his product and had a great personality. I would recommend this dealership to anyone.


Very Professional excellent service

5
frank on 01/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The staff was very professional and had excellent product knowledge. Chris was very personable and made the whole process very pleasant. I would highly recommend this dealership!


Wonderful Experience!

4.8
AndeFree on 01/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I had been looking for a new car to replace one that I'd driven to the max. Quality Hyundai definitely knows how to fit the bill. The associate who helped me, Christopher Bepko, was learned in just about everything having to do with a great quality car that I would love to drive. Thanks so much, Chris!


New Lease of Hyundai Elantra

5
alan384 on 01/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Had a very good experience in new lease. Salesman ( Michael Taylor) was very helpful. I went to many other dealers but none were as helpful as Quality in meeting our needs.


buying a car from michael taylor

4.4
sarahb on 01/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

I had a great experience with Michael. He was honest and worked really hard to get me the best deal he could. He also threw in a lot of extras! I had seen some of the other salespeople and was not as happy with the level of customer service I had received from them. (This is the reason I coukdnt honestly give the dealership as a whole 5 stars) Michael is definitley the one to look for at this dealership.


Quality Hyundai 2015 Sonata / Kris Sharma

5
cardman2100 on 01/08/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is the 4th time we have purchased a car from Kris Sharma, and the 9th time my family has gone back to him. He is simply amazing, extremely friendly and honest! Great experience and could not ask for more! He makes the whole process easy and fast! We recommend everyone looking for a Hyundai to go request and see Kris. 10 STARS!!!!!!!!!!!!!!!!!! Thank you!


grate experance

5
funny1911 on 01/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

kurt scck was a very nice person to deal with he was very straight forward person to work with along with the rest of staff in my mind kurt schock is a grate asset to your dealership


Highly recommend this dealer! Dont go anywhere else!

5
cgerdin on 12/30/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I visited another dealership first, and had a horrible experience!What a difference at Quality Hyundai! They carefully select the cars they buy at auctions, and it shows. The car I purchased is in excellent condition, inside and out. The atmosphere at the dealership was friendly, relaxed and I felt very comfortable. My first contact was Pete Zaniewski (Internet Specialist), who was great. He responded to me at 6:49 AM, shortly after I inquired about the car via email. We continued communication via email, which was very convenient for me, due to being at work.My sales consultant Michael Taylor was extremely knowledgeable, very friendly and patient (I had 1000+ questions =). A pleasure to do business with! Not pushy and forceful like other sales consultants. Thank you Mike for making car buying fun and making me feel like you truly cared about me as the customer and that I could really trust you, explaining every detail and function of the car, telling me about the history of the car dealership and the current owners, and making it all around the best car buying experience I could have ever hoped for.The Finance Director Marco did a wonderful job explaining all the financing, warranty and various packages that were available for my car. Thank you Marco for your great sense of humor and patience. I also met the owners, and nobody was pushy and tried to force anything on me. I would like to thank everyone for their patience, because as previous mentioned, I had a 1000+ questions, and everyone was answered =).I left the dealership knowing I purchased a great car for a great price from a well trustworthy dealer. I definitely can recommend this dealer, and I will purchase my cars know where else!


Quality Hyundai....A dealer with integrity.

5
777WOODY on 12/04/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everything about this dealer is well thought out and rich in quality. On my first visit Mike Taylor gave me a tour and showed me the service area. No other dealer took the time to do this. It was remarkably clean and well kept which gave me real confidence for how my new car was going to be cared for. All of the staff I dealt with were courteous, professional and relaxed. Purchasing my new car from them was a really good experience. This is my first Hyundai and I am really loving it. A quality car, and quality dealer, the way car buying should be!Hyundai rocks!


Excellent Service!

5
bonnie.oberdickholt on 12/02/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We have bought many brand new cars (our last two from Hyundai) but we both agree that our salesman Michael Taylor at Quality Hyundai was by far the best salesman we have ever dealt with. We love your new location as well....... Everything was so simple and easy from start to finish. We could not of been happier with the whole process. We will NEVER buy a car from any other dealership. Quality Hyundai is our #1 dealership to go to from now on...... Thanks Michael for making the process so relaxed and fun.......


Customer Service

5
Bunknbuster55 on 11/28/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I wanted to share my experience at Hyundai in East Haven so other customers will know how wonderful this dealership was for me. As soon as I walked in all of the sales associates were friendly and greeting me. The sales associate Michael Taylor came over introduced himself and asked how he could help me. I explained to him my situation and what I was exactly looking for. He immediately started to show me all my options to choose from that would fit my needs. He was polite and very knowledgable with all the cars he sells. He explained every last detail with the car I chose. Usually in the past at dealerships I would feel pressured or they didn't care about me as a customer. Michael made me feel comfortable and I couldn't be more satisfied with my experience with him. I left with a new car and it was everything I was looking for. He was wonderful to work with and he made me feel more like family than just a customer. I will be letting everyone I know about my experience at your dealership and sending them there. I will definitely be coming back to this dealership in the future. Thank you!!!


EXCITMENT!!!!!

5
robbyankeeslater2 on 11/28/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

To start, my credit isn't good at all, to the point that I have been turned down for the slightest of things such as even needing a deposit for a cell phone contract. So you can assume my "EXCITMENT" is over-whelming to say the least that salesman {Micheal Taylor} amazingly told me that I was approved for the car I wanted and nothing less. The entire team worked rigiously to get me into the car I desired at a very pleasing price.. Id highly recommend "Quality Hyundai".


Awesome Experience

5
Rita5533 on 11/22/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Unbelievably friendly and helpful service, no pressure sales, relaxed family type atmosphere,knowledgeable,informative,and courteous sales person, who followed through on everything promised. Truly went above and beyond from start to finish. I highly recommend this dealership and will return for any future purchase.


$24,000

Mileage: 63002

Color: Other

Transmission: 8-speed Automatic

Body Style: Sedan

City: New Haven, CT

Engine Type: 252 hp 2L I4

$11,000

Mileage: 76322

Color: Other

Transmission: 6-speed Automatic

Body Style: Sedan

City: New Haven, CT

Engine Type: 147 hp 2L I4

$22,000

Mileage: 23092

Color: Other

Transmission: 8-speed Automatic

Body Style: SUV

City: New Haven, CT

Engine Type: 191 hp 2.5L I4

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