Braman Honda

4.7
Overall Rating

Customer Service: 4.8 Buying Process: 4.7 Quality Of Repair: 4.9 Overall Facilities: 4.8 Quality Of Work: 4.0 Friendliness: 4.1 Pricing: 3.8 Overall Experience: 3.9


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Braman Honda

5
Ismael Macalla on 11/23/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great service, very helpful finding your best options.


I love my Honda!

1
James Craig on 11/22/2016

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

Staff is always helpful and friendly, repairs and service done in a reasonable time, and the problem is always fixed.


Disrespectful and Disgusting

1
Henry on 11/22/2016

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

I visited the dealership earlier today to check out a 2014 Corvette Stingray. Anyone could see that the car was not kept in good shape; there were probably hundreds of rock chips and numerous paint defects all over the car. Carfax reports showed that the car had been through two owners, it had been in an accident, and had gotten a major recall. It also had 42k miles to the clock. Nevertheless, I decided to consider it because I really liked the spec, but would consider haggling the price after a test drive. However, the used car manager and his minion immediately wanted to start talking numbers, even quoting 4k higher than the price advertised online. I told him that I saw a lower price online and he disappeared and came back as if he had just found out about the price himself. He finally said that he would let me test drive IF we agreed on the price first...like are you kidding me? I said "We can talk about it after the test drive" and guess what? He told me to hit the road. So I did. Disgusting customer service. I'm pretty sure all of these reviews are fake reviews. DO NOT come here; it's just a waste of time.


Service Performed on November 18, 2016

5
Ellen on 11/22/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My 2010 Honda Accord was recalled for service on my front passenger-side airbag. The service was completed in much less time than originally anticipated. My service advisor, Mike Gomez, was excellent. Once again, I was thoroughly pleased with my experience at Braman Honda.


Tire flat

5
Rayda Martinez on 11/19/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Alex Vizoso was amazing, he took the extra mile. We need people like him who is devoted to his job, helping the customer and give the satisfaction of a great customer service. He make things happen. Thank you very much for all your help. Thank you Jose for helping me as well.


Amazing work and service

5
Christopher Arana on 11/17/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Ricky from the service department did amazing work and returned my car to me in a timely fashion. He was extremely knowledgeable and organized!


Customer Experience Buying a new car

5
Frannel Peteros on 11/16/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very professional sales person and helpful to what your customer is looking for and well inform with your product.


FIRST FREE OIL CHANGE

5
JOE on 11/15/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

THE OVERALL ATTENTION AND QUICKNESS WAS AWESOME AND EVERYONE WAS VERY ATTENTIVE TO HELP OUT.


Efficient service

5
Rfarias on 11/14/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My service advisor estimate on service was perfect. I appreciated knowing exactly how long the recommended service would take.


New Car Purchase.

5
David Marchisotto on 11/12/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Alex was a great help, easy to work with and made the process very simple from getting me setup with the right vehicle to showing me how to operate everything. Highly recommended.


Service

5
Milton Santamaria on 11/08/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The service was excellent, the service costs were explained before the work was executed and the information about the pieces and labor were detailed in the invoice. The time estimated was correct.


Service at Braman Honda

5
Maria A. Miranda on 11/07/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

All agency personnel very friendly and cordial. Repairs and maintenance work done was satisfying.Waiting accommodations comfortable and car washed before pick up.


Services

5
LOURDES on 11/05/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was there for the routine oil change but Ricky Teperino showed me other parts necessary to fix to continue with the good performance and efficiency. I am happy with the service provided.


Car Maintenance Good Service, but pricey.

4.3
Jennifer on 11/01/2016

Customer Service: 4.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

Love getting my maintenance for my car at Honda. For the most part, the staff is friendly in the service department. I do feel however some of the prices are exceeded for what it is. There should be more coupons discounts offered or more economical prices for maintenance.


Car owner

5
Carmen Campa on 10/30/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was received by a very friendly service advisor. The repair was done fast. It was under my car guarantee with no problems to be verified.


New car

5
Raul Duarte on 10/30/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Camilo was very knowledgeable Fabian in finance made it happen


Survey

5
Customer on 10/28/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Satisfied customer, thank you. My experience was very pleasant


Amazing service

5
Joel on 10/27/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This was by far the best car buying experience I've had. The finance manager Mr. Urra handled the leading process and provided me an amazing deal without any hassles. Thank you.


veru good impression

5
Leysi Morales on 10/27/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I have the best impression of the saler super Hector very good job customer services woo super good .


I am very satisfied with the service.

5
Digsanz on 10/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I visited the dealer on a Saturday evening and the agents Clemente and Malcom were very courteous and patient. They helped me through the whole process of leasing my new car and even stay passed midnight. Great service and I definitely recommend the dealer. This is my second lease and I am pretty sure I will be back in three Years. Five stars service! Thank you


Review

4
Cesar on 10/26/2016

Customer Service: 4.0 Buying Process: 4.0 Overall Facilities: 4.0

The process was kind, but takes so many time to receive the car.Overall the process is Ok.


feedback on maintenance service

5
female 55 y/o; with brahman coral way for over 15 years on 10/23/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

visit for oil change and draining/refilling brake fluid; very satisfied with maintenance service; visit under 60 min


Service

4.5
Monica Dueas on 10/22/2016

Customer Service: 5.0 Overall Facilities: 4.0

I leased my car in december. I am still waiting for my coupon booklet.I was told, it will mailed to the office, as. soonas they get it, they will call me. I hope so.


Excellent sales service

5
Ayosen Balart on 10/22/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

At the beginning I though it going to be a hard and tenuous process but just 20 min later I realize I was wrong, salesmen are quite professional and respectful. They gave me the best of the price the could, negotiation process with them is like a talk with a friend, no stress, no pressure at all. Very pleasant experience. I would like to thanks Mr John Libreros and Mr Wally Charaf who guide me through this process and makes this purchase so easy.


Lease vehicle

5
My lease was up on 10/22/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I am very pleased with the level of professionalism and effort by the salesperson Meeting all my expectations.


Simple and Efficient

5
Judy on 10/17/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Everyone that I encountered was great, helpful and efficient. Made this process extremely easy for me. Greatly appreciate it!


Review of Service at Braman Honda

5
Jose Hidalgo on 10/17/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Visited the dealership for replacement of a part for maker recall. Was very satisfied with service received


Very satisfied with service

5
Antonia Valdes on 10/16/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I am very satisfied with the service, even though I wasn't expecting such a big repair, the service advisor Oscar Faraminan made me feel very confident with the need to do it and walked me through it. I was treated very nicely by all the persons involved in the repair and rental of the car.


Service Review

5
Maria Riano on 10/14/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The service was very professional and fast. Thanks again


enrique fernandez

5
Enrique Fernandez on 10/12/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I feel very happy with my new car and the way the salesman handle all the transaccion


CVT- Recall

4.3
Diego F Gonzalez on 10/10/2016

Customer Service: 5.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

Took in my Accord for the cvt program update and was taken care by Alex the Service Mgr.Excellent service and he is very Professional.very much appreciate his attention.


Braman Honda Review

4.5
Andres losa on 10/09/2016

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

Been leasing and buying cars for years from them. For good service see Orlando Pena, best salesman and he is honest.


Recall and first service

5
Felipe on 10/06/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Visited to attend for the CRV recall and make the first service. All done surprinsingly fast, satisfactory quality and good price.


Honda Accord service

5
Teresita Ortes Flores on 10/04/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great service given by Jose Hidalgo. Kept me informed and had the car on time.


Braman Honda el mejor

5
Jose Suarez on 10/04/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I always go to braman honda for their good costumer service and reliable cars!


Great experience

5
Thalia Cuello on 10/03/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I am very happy with the service and help i received. Danilo was very patient and easy going and gave me the best possible option for what I had to work with. He answered all of my questions thoroughly. I did not feel pressured at all, a very stark comparison to the other terrible experiences I had at other dealerships. Everyone at Braman Honda is a pleasure to work with. The staff is kind and friendly and I will absolutely refer any and all of my friends and family to purchase with you. I am so happy with my new car and I feel like my new baby will be in very capable hands when I take her in for oil changes and tune ups. A++++ all around. If i ever choose to upgrade or trade in, Braman Honda will always be my first choice from now on.


Purchase Pilot 2016 from Daniel MIchellena

5
JOSE RAMON PAEZ CHAVEZ on 09/26/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great service, understanding of our needs and accommodating for the right outcome to happen.


Braman Honda Service Department

5
Margarita Calzada on 09/24/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very good and fast service. The assistant service Manager, Yordi Sendra was really helpfull and nice.


My Honda Experience

5
Manny Garcia on 09/21/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was promptly and cordially greeted by the service technician. All repairs were explained to me and put in writing. Overall, a trustworthy and efficient dealer to get your Honda serviced.


New Honda Civi

5
Maria on 09/20/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My experience with purchasing my new car, was pleasant, sales person was very experience and knowledgeable about my new car. Of course I did my homework, so it was last than a hassle. Will purchase again real soon!


Braman Honda at 7000 Coral Way Miami, Fl 33155

5
Selma P Gomez on 09/19/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Every time I have used the service in Braman on Coral Way, it has been a great experience and this time was not an exception..Luis Garcia, was the person who attended me. Eventhough, the place was full of customers, he gave me a VIP welcome, I was very pleased. Luis is the kind of employee that will make any business succeed. He was great! His supervisor, Mr Alex Vizoso, was excellent too. He was very nice, attentive, knowledgeable, and ready to help. I liked the way he treated me!Another employee, Jose Torres, the one who sold me the tire, was very patience. He answer all the questions that I asked him, with a smile on his face. We, seniors need employees like himBraman Honda, is the best!


Car service

5
Antonio Nunez on 09/19/2016

Quality Of Repair: 5.0 Overall Facilities: 5.0

I had my car service on 09/17/16 at Braman Honda. As always I was directed to the right associate in this case Mike Gomez. He was very nice and explained everthing what I need to know about my car and the service it need. Braman Honda should be proud to have associates like Mike.


mrs. Carmen Castro

4
Carmen Castro on 09/19/2016

Customer Service: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

Everything was okay. My car was serviced although your prices have gone up. You use to have a coupon that would enable the oil change and tile rotation for $50. Now it is $61.


Bunch of liers!!

1
sevmamra on 09/16/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

I wanted to buy new Honda Accord. Mr Frank, a sales person, offered me a car for 26000 $ out the door (including taxes and tag). I agreed with the price and gave my SSN so that they can run the credit. Frank came back to me saying the manager was refusing to sell the car at that price and manager would like to talk to me. So then manager came to the room and said there was a mistake in pricing and the price for the same car would be 26900 if I am interested. So I asked that why they ran my credit if they did not want to honor the deal. Manager told me that they did not run my credit. And he said that he would sell the car for 26900 plus tag. I asked if he knew how much it would cost for a new tag. And managed replied that he did not know. So here are the lies:1) About running my credit: Frank ran my credit when he came back to tell me that the manager is refusing the sale, he left a piece of paper on the table by mistake. I saw that and it was my credit report. I took a photo using my phone. So I showed that photo to the manager saying you guys are lying. You did run my credit. 2) The manager said that he did not know the cost of getting a new tag. How is it possible. They sell thousands of car a month and they don't know the cost??3) They offer 0.9% financing option. So I asked if I would get that. The manager said that it would be the finance department's call. And of course the finance department said that the lowest I could get was 2.5%. So I called the manager again asking why is that. His answer was, "Oh, it's your first car that's why." Really? I have very good credit score. My score on that day was 769. So I had to put out a fight outlining all their lies. So for me it was a horrible experience. I ended up paying 27300 (26900 plus 400 for new tag) on top of tolerating all unprofessional behaviors and lies.


Great experience

5
Ana Q on 09/14/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Excellent dealership. My car leasing process was the best I have ever experienced. I would highly recommend using this dealer to my friends and family.


regular maintennance and repairs of my Honda s2000

5
mario pascual on 09/13/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Always excellent service at this dealership. From the manager to the service agents, in addition the repairs are always taken care of on the first try. I highly recommend this agency.


Oil change snd Check up

4.7
Mercy on 09/11/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

Smooth procedure on a Saturday morning. The agent taking care of my car suggested to have the air bags recall changed and facilitated the appointment for next Friday.


The best

5
Diane pena on 09/11/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The pijuan, fabian finance all people the best, im going for change my toyota corolla car , the staff is the best


Horrible Experience!

1
KenMiami on 09/10/2016

Customer Service: 1.0 Quality Of Work: 1.0 Pricing: 1.0 Overall Experience: 1.0

I've been shopping online for a used second car for a few weeks now, and usually on the weekends I'll take time out of my day to go see the cars I find online. Today I went to BRAMAN HONDA on Coral Way to see a car advertised online, and first thing i'm told after making the inquiry is that they don't wan't to sell the car...then they recommend another car and I see the car; I'm interested and I'm given a price; when I look up the price online at the dealer website - - it's over $1000 less than what I'm told which is crazy...and the sales person even asked if that was the dealers website when I showed her the price....who else's website is that going to be?I made an offer to purchase the car by cash or check expecting a counter offer (as people usually do when negotiating) and the sales person came back to me and said sorry, no...the price is the price no more no less. Don't list a car for sale on the internet for one price and then jack up the price when a customer inquires at the dealer....and don't put a vehicle for sale on the internet if you're not going to sell it. What a waste of time. I'm definitely never recommending this place to any one ever. I've never had this bad of an experience at a dealer and I buy lots of cars.


Good service

5
Cristina on 09/06/2016

Customer Service: 5.0

Good service. Prompt. Got the oil changed and everything else was checked. Also had a software update. The representative explained all findings after the service. Excellent to have the car washed after the service.


Amazing service!

5
Juana Crespo on 09/04/2016

Customer Service: 5.0 Overall Facilities: 5.0

Quick and efficient service. The cafeteria ladies are very nice and the food was good.The waiting time was less as expected.


Car taken for B1 service

5
Juan on 09/02/2016

Customer Service: 5.0 Overall Facilities: 5.0

Service was great. Performed with little wait till. Car was washed.


Review

5
Natasha on 09/02/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I brought in my car to get serviced for the air conditioner. The service advisor that assisted me, Mike, was very professional and helpful.


Oil change service review

5
Rosa Bell on 08/31/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The gentleman who helped me that morning was very knowledgeable and helpful. I really felt welcome even I wasn't spending much money on service that day since it was just for an oil change.


Flat Tire Repair

5
Luis Machado on 08/31/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Jason, the service rep, helped me through a flat tire. I was in and out quickly.


Service at Braman Honda

5
Jennifer Garcia on 08/29/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My service advisor, Jose, was awesome. My car was in and out of there under an hour. Great job, guys! Thank you!


Friendly Dealer (best sells person. Carlos Valdes)

5
Luis Tabares on 08/27/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Real friendly staff and they work real hard to get me a number I could work with.


Love my new Honda Fit - salesman Yury was GREAT

4.3
Julie R on 08/26/2016

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 4.0

YURY ESPINOZA was my salesman and he was FANTASTIC from start to finish (request him if you go to Braman Honda on Bird Road in Miami!). I had been car shopping a lot and was down to Toyota or Honda (Prius or Fit). In all honesty, Yury was one of the main reasons I went with Honda!!!! I liked like the way he handled things and he was just SO pleasant and nice. Braman is a big, very busy dealership and gets a little overwhelming - but, I felt no pressure at all from Yuri and the experience turned out to be great. And, I LOVE my new Honda Fit! This is my 4th Honda - having deviated from Hondas for the past 10 years with a V/W - and I am really happy to be back in a Honda with its great gas mileage. The buying experience was overall very, very good!


Service Center - Great Service

5
Myriam on 08/25/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I leased 2 vehicles from this dealer and I am happy with both of them. I went in for a routine service and as usual, I am happy with the service and timeliness.


Cuidado al hacer un lease

1
mabe52 on 08/23/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

Cuando haga un lease tenga en cuenta que al final le van a cobrar un fee de 350.00 mas tax por solamente entregar el carro si usted no lo compra. Esto es aparte de las millas danos ect que tiene que pagar por el uso del carro. Lea bien el contrato porque no le dicen nada ya me ha pasado dos veces en ese dealer donde son unos mentirosos con dos lease que hice y que por supuesto no visitare nunca mas y no se lo recomiendo a nadie


Service for 2015 Honda Civic

5
Braman Honda on 08/23/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have been at Braman Honda for about 10 years I can't say that i have ever been treated badly, my service on Monday August 22, 2016, was very good and my car was washed and ready to go when I paid for the service. Thank you for being you and helping an older person.


Owner

5
Rosa M. Garcia on 08/23/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Excellent customer service at the service department his name Robert station # 105.


New Honda Civic

5
Eddy on 08/23/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Oscar was a great and very helpful. Found me the right car.


Zeidy Perez - Honda Civic EXL 2016

5
Zeidy Perez on 08/22/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Juan Carlos Vega and Carlo the financier were really professional and with great ethic.


Barman Honda, great experience!

5
Frank DeLaurier on 08/21/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great selection of cars. No haggling over price. No hidden costs. Efficient purchasing process. Great facility, kids room, snack bar. Knowledgeable salesperson.Extremely positive experience!


Mrs Maribel Matos

5
Maribel Matos on 08/21/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Excellent, satisfied with the service given by the seller Gustavo Jaramillo


New car

5
Paula on 08/20/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Excellent service! The salesperson was super nice and didnt seem pushy. I love my new car!


Fred Estevez

5
Fred Estevez on 08/16/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The service writer Luis did a great job he noticed there was a recall on the transmission and made sure it was handled.The Service manager I cannot remember his name a TRUE Professional made sure I was satisfied and assured me that the work would be done properly GREAT GUY makes you want to come back to Braman


Great Service

5
Leo Rivas on 08/15/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Staff was friendly and service was fast. I always have my maintenance done there.


Eugenia A Boton

4
Eugenia A Boton on 08/15/2016

Customer Service: 5.0 Quality Of Repair: 4.0 Overall Facilities: 3.0

Customet services was good.The person that take care of me was excellent. The service line when they receved the cars was very confused and short of staff.


Love Braman honda

5
Vivianne and Roland Rodriguez on 08/13/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My husband and I went in to turn in my lease . Our salesman was Daniel Michelena. What a guy! Very knowledgable and helped us get exactly what we were looking for . Gus in finance is a straight shooter and will help you get as close to the numbers as you need in your personal budget . They were so great that my husband went 2 days after to purchase a new honda .


Honda civic purchase

5
Marco Tejada on 08/07/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

They nade the Car purchase process very simple, and will recommend.


Battery Replacement

5
Gladys C on 08/07/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Although the repair was under warranty I was treated courteously and the wait time was less than I expected.Wonderful staff!


First oil change

5
Francis Alonso on 08/06/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great Service experience. Very friendly service adviser and very clean dealership would recommend to friends and family.


Confusing form

5
Grace Galletti on 08/05/2016

Customer Service: 5.0 Overall Facilities: 5.0

Very organized except for receipt of a mailer for a free car wash.


New car

5
Jinnette Pantalone on 07/31/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The whole staff is amazing. I've been to a lot of dealerships lately but this one is top notch! A+++++


EXCELLNT

5
URSINO E. DEL VALLE on 07/17/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

EXCELLENT TREATMENT AND CUSTOMER UNDERSTANDING. GOOD REPAIR SERVICE.


Patricia Palenzula

5
Patricia Palenzuela on 07/15/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I took my car to have maintenance and the service was excellent! Five stars ar cross the board!!Totally recommend!!!


JC,Miami Fl

5
JC Mendez on 07/15/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My second car bought to Bramman Honda ,second time like first really good ,I'm really satisfy


Replacement of battery under warranty

5
Lourdes on 07/12/2016

Customer Service: 5.0 Quality Of Repair: 5.0

The service representative was courteous, new what needed to be done and contacted me as soon as service was performed.


Enjoying the new Honda Civic!

4.3
Madeleine on 07/11/2016

Customer Service: 4.0 Buying Process: 4.0 Overall Facilities: 5.0

Although I may have gotten a better price elsewhere, I was very satisfied with my overall experience.


Michelle

5
Michelle on 07/11/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Love the car and everyone was accommodating. The facility was clean and environment was peaceful.


Regina Perez, owner

5
Regina Perez on 07/09/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Excellent service overallThe persons working at that facility are all professionals and act responsibly.THERE ARE NO AMBIGUOUS ACTING OR RESPONSES.The timing is smooth on leaving the vehicle and picking it up when ready.The physical areas are all very clean and appropiately furnished.There are really no recommendations for improvement at the present time.Our next car will be purchased there !


Honda Accord serviced at Braman at Honda

5
Ricardo Galdamez on 07/08/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The service representative was very helpful and thorough. I was completely satisfied with the promptness and quality of the work done.


Never Again

1
Ken Torrez on 07/06/2016

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

This place has the worst customer service ever. I've purchase from here before, and I regret giving them any business whatsoever. I wanted to surprise my wife and get her the new model civic and show her the options at the Braman dealer. All my wife told the sales rep that approach us was that she wanted the see the different models that they have for the civic, and the sales rep told her if you just want see that we couldn't see them in their inventory upstairs, that we can see them from a magazine they showed us. He made judgement on us just because she said SEE, I then told him we wanted to see our options but he insisted that we couldn't. Surprisingly we have purchase at this dealership before and we gone upstairs for both cars we have bought, and sorry to say never again. Don't go to this dealership. I would not go to this dealership and won't recommend this to anyone.


Thanks

5
Jafetherosennin on 07/06/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I took a couple of days to see if my car was working 100% but awesome place friendly workers and fast help thanks good job guys


Smile!

5
--- on 07/06/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Although I usually dislike the new car buying process, Harold and the crew made the process pleasant and efficient.


Braman Honda

5
Elliot on 07/05/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Excellent experience and service!!!! This my third vehicle purchased at this location and will purchase again in the future!


Our New Honda CRV 2016

5
Paula Rosa Martinez on 07/04/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Good evening,I would like to express my appreciation and respect to all personnel involved in our recent purchase including the gentlemen from Progressive Insurance that was very helpful. Our brand new Honda CRV purchase was a great experience and we were treated like royalty.Mr. Rolando CarbonellMr. Delbert RodfriguezI will recommend this location to all my friends.Kind regards,Paula Rosa Martinez


5 star

5
Elly Membreno on 07/04/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Excellent service, treated exceptionally well by Idelfondo Medina y Octavio de Len. We traveled from Orlando to Miami just to work with this dealer. Definitely Five stars!!!


Best dealer in Miami

5
Raquel on 07/04/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This is my 5th car from Braman Honda. I will not even consider to buy anywhere else.


First time leasing a new car

5
Katie Perez on 07/03/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Wonderful car shopping experience from start to finish. Very professional and knowledgable staff who were able to assist with all of my needs in an efficient manner. The facility is very comfortable and well-maintained. Would highly recommend this dealership.


Great customer service

5
Alex on 07/02/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Excellent customer service, definitely i'll come back!!


Excellent expereience

5
Grace on 07/01/2016

Overall Facilities: 5.0

Excellent fast service. Friendly professional personnel.


Mr. Rodolfo Remon

5
Rodolfo Remon on 07/01/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Service and attendance excellence. Prices A bit high. Couldn't do all service the car require because of this.


Special attention, I recommend friend buy

5
David on 07/01/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Hi my name DavidI had a very good experience and helped me. I really like the deal and much more thanks my new van.


Good Service

5
Anonymous on 07/01/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Good service and the people were helpful and communicative.


Bot a car

4
jayhawk80 on 06/26/2016

Customer Service: 4.0 Buying Process: 4.0 Overall Facilities: 4.0

I HAD A PLEASANT EXPERIENCE BUYING A USED CAR WITH BRAMAN.I did choose to cancel an extended warranty, after finding another one that suited my needs better.I am awaiting the promised refund, presumably it will arrive shortly.


Shopping for a new car...

5
Terry on 06/26/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Very professional and courteous service. Shopping experience was not full of pressure and was a pleasurable experience. Salesman was knowledgeable and helpful. Will return to this dealer.


Needed Battery Changed

5
Elena on 06/23/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I drove up to the Service and Repair area and almost instantly a Honda employee began helping me. I told them the issue I was having with my car battery and they began working on it right away. I went into the office to sign the papers and was kindly greeted by Jose. He was very reliable and effectively communicated everything I needed to know regarding the repair. I had a very nice experience at Honda and my wait time was very limited.


Service experience

5
Natalie on 06/23/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great service! Car was scheduled for regular maintenance


EXCELLENT

5
CARLOS SUAZO on 06/21/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

EXCELLENT, GOOD CUSTOMER SERVICE, PERFECT REPAIR, .


PCM- software update

5
Evelio Vane on 06/21/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great job! Perform the service and had my car ready to go promptly


Good Repair

4.8
Mary Martinez on 06/21/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

Mr. Juan Hernandez was excellent. I wrote an email to his supervisor detailing my experience. However, the repair to the hood was fine. What happened was that my car was erroneously taken apart and upon putting back together, my license plate cover was broken. That should've been fixed on the spot.


Alex Valdez Assistant service Manager

5
teresa Iglesias on 06/20/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My experience with one of your customer service was very helpful and very suit.his name is Alex Valdez assistant service manager. I will recommend Alex to my friends any time, employee like this make the Braman Honda look super good. Thank you Alex for your help.Teresa Iglesias


2016 Honda Accord sport red

5
Dario areviche on 06/20/2016

Buying Process: 5.0 Overall Facilities: 5.0

The seller atencion was good .he show me all the futures of the car . I'm real happy.


Review of 15,000 miles - CRV.

4
CAVA on 06/17/2016

Customer Service: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

Very good care and services. Only the time estimated for the services (two hours) was not fulfilled. The duration of services was almost three hours.


YAMIL VILLALBA

4
ADAM AREF on 06/17/2016

Customer Service: 3.0 Buying Process: 3.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Since I am living in US I am customer Honda. I always go I make my car service. I want to congratulate the dealer because in this last visit I found new staff working. I'm happy because old people are working in services. I am very happy because Mr. Adam checked me and repair my car very well is very nice people.He is an employee who is very concerned about serving customers and leave happy.


Owner

5
Noel Chong on 06/17/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great customer service and even better salesman, Jose Cancio


Mr Ruano

5
Francisco Ruano Jr on 06/13/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

RONNIE my service guy was the BEST !!! Very professional and a good guy .. THANKS Braham Honda Did my service professionally and with FAST Service .Thank you AGAIN!!


car service excellent

5
jorge on 06/11/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

service was great! the agent treated me with respect and interest in my satisfaction. the service was done fast and i appreciated it since i was in a hurry.great experience!


Tire replacement and install....................

5
Alex V on 06/11/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Alex Vizoso,from the beginning took care of me and a total professional.excellent service,thank you


Physician assistant

5
Yusbel perez on 06/10/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Excellent service since the moment I enter the dealer. They take my car and replaced the battery in less than 15 minutes. Great service and customer service.


Sceduled Service

4.3
Orlando Nunez on 06/08/2016

Customer Service: 4.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

Excellent Service. Took a little longer than I would have liked but the service was accomplished in one visit.


Great service

5
Sabrina Graziose on 06/06/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The staff was very friendly and accommodating. I live in Ft Lauderdale and travel all the way to the dealership in Miami because of it.


Service was excellent

5
Rebecca on 06/05/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Excellent service. I get everything done here. This visit was just for an oil change, and it was completed quickly.


Customer review

5
Juan Valdes on 06/05/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Adam Aref. from Express Service was very knowledgeable and very courteous. He explained to me the service needed.


Braman Honda

5
N/A on 06/05/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Just come well informed. My personal experience was good, but there was an elderly man who was very upset. Seeing the reviews online I figured what to expect. However, Malcom was very good and made the process simple for us. It was not much of a hassle and everything turned out to be great!


Customer Services

4.3
Waldo L Labrador on 06/04/2016

Customer Service: 3.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Need to improve in customers service to have a better customer satisfaction.


Went for my Annual Service.

5
Anna M Fonseca on 06/02/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Excellent Service, I bought from this dealer before and the reason went backbecause the service and the personnel is great, professional and ethical.


Good experience

4.3
Fernando on 06/01/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 3.0

Free coffee should be provided in the waiting area.


amalisa

4.8
amalisa Garcia-Zimmermann on 06/01/2016

Customer Service: 4.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

satisfied, but 1-1/2 hours for a battery is a bit too long.battery on a new car shouldn't be dead with 1-1/2 year of use.


Service My CRV oil changing

5
Mimi on 05/31/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Extremely good service. Agent very cooperative and helpful, very knowlegable


16 Wonderful years with Braman Honda

5
Smartmom61 on 05/25/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

we have been with Braman Honda for the past 16 years, we are on lease #5, and both of my sons have also leased from them. Their service is excellent, great people, friendly, helpful and overall a wonderful experience all the time.


Great experience

5
Diego Padilla on 05/25/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

GREAT CUSTOMER SERVICE , NO PROBLEMS , NOT A LONG PROCESS , SALES MAN WAS GREAT , THE EXPERIENCE WAS AWESOME, I WILL RECOMMEND IT TO OTHER PEOPLE


Bank have the title because is financial

5
Ofelia Alvarez on 05/24/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I am very satisfied ,I have leasing car for a few years with Branma Honda and I always been ,Very happy buth yesterday I financial the car ,that I was leasing I am very happy with the way they help me go with the proses .Thanks thanks fast every body was great.Congratulation Braman Honda 700 Coral way.Miami Florida


Service for FIT recall was excellent

5
HGasca on 05/20/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The buying process when I purchased my car was, as usual, very intense. Too much pressure. The service for the FIT recall was smooth, laid back and professional.


Vehicle Service

5
G Blandon on 05/20/2016

Customer Service: 5.0 Overall Facilities: 5.0

Alex Vizoso handled my service needs with promptness and professionalism. He explained the process, made sure my vehicle was done in a timely manner, and kept me updated on the status of my vehicle. The experience was hassle free and stress free.


Service at Braman Honda

5
Luis F. on 05/18/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Excellent service. Oscar did a great job. I needed an oil change, transmission fluid, and front brakes to be redone. Got it all done within 2 hours.


Service

4.7
Jesus Pineda on 05/18/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

Great Service And attitude to replace my battery, quickly and friendly. Great quality.


Careless customer service

1
fCardio on 05/17/2016

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

Service Manager put me on hold for over 15 minutes! Horrible customer service and disrespectful!


car sevice

5
henry on 05/15/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Service advisor explained everything that was needed and knew what he was talking about.


Service

5
Ms.Collins on 05/14/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Always a pleasure servicing my car at Braman Honda.


Service survey

5
Andrea Sosa on 05/14/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Jordi is fantastic he did a great job and the repair was done timelyI will go back for sure.


Came in for a tune-up.

4
VPC on 05/11/2016

Customer Service: 4.0 Overall Facilities: 4.0

The gentleman I spoke to was friendly, professional, helpful and clear. The car was brought back promptly. It would have been nice if they washed the car before they contacted me to tell me it's ready. Instead, they wait for me to stand there and ask me if I needed it washed. It obviously needed a wash, but, I didn't want to wait just for that. I almost feel as if they expect a tip and that's the oly way to receive a tip, and I already pay $50 over price where I could of received it cheaper elsewhere, but I needed to make sure those working on my car, have experiences with working on Honda. Overall, it was a pleasant experience which I normally don't have with customer services these days.Thank you.


Always good

5
Chad murphy on 05/06/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I never have any issues with maintenance at the dealership. I drop my car off and pick it up a couple hours later. Everything needed gets done quick


Excellent service

5
Daria Tumanova on 05/06/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Excellent service, always ready to assist personnel, good atmosphere, thanks


Extra Touches Made My Experience Memorable

5
Harold Spewak on 05/06/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I can't speak for the quality of my recent servicing--it was brought in for oil change 21 pt inspection and some minor air conditioning service.Apparently it was done fine-but how am I able to really tell?I will rave about the excellent extra touches given to my car:I had asked when my car was washed if they could just vacuum the front mat area.I was surprised to receive it back with a very thorough completeinterior cleaning including dashboard and rear seats/floormat.Also I had a fairly large"parking violation "sticker --the kind that takes effort to entirely scrape off.That was cleaned off and removed too.It was those extra things that made my experience great. thank you


Graham Honda

5
Beatrice Engel on 05/05/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Ned was most helpful in expediting my lease. The paper work was a little long, but he got the car ready in the meantime. Floor mats were not available on Subday, but Ned FedExed them ..


Best dealer of all!

5
Rogelio Serrano on 05/04/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great experience. Everyone was very attentive and kind.


Service

4.2
Alvaro Ortega on 05/04/2016

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

Good Service overall. Long time, but very corteous person in charge of organizing service. He was very informative and helpful


Car review

5
Terri on 04/29/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Value of car was the same as quoted. Friendly staff specially Alejandro my sales rep. Total exp was excellent!!!


My experience............

4
luis on 04/29/2016

Customer Service: 4.0 Buying Process: 4.0

Overall my experience was very satisfying. My longtime salesman Hector Albanez at Braman Honda was very professional with excellent sales experience and communication. However, my encounter with the Financial Dept. was not very gratifying nor satisfactory. I have no further comment since I don't ever recall his name. I'm very appreciative to my salesman and your floor general manager for helping with my lease. Thank you.


Braman Honda

5
Danielle Archer on 04/28/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Alex Vizoso was a great help and my car was serviced in a timely fashion.


Car Service

5
Johanna Stamates on 04/27/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Oscar's customer service was excellent; he is knowledgeable and friendly.


Odyssey repairs

5
Oscar Flores on 04/27/2016

Customer Service: 5.0 Quality Of Repair: 5.0

Mike the service tech was excellent went over all repairs needed in detail with no rush.


thanks Braman Honda

5
Jose Campo on 04/27/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Professional and kind Sales man, Mr Malcom and Mr Urra; Totaly different than another dealer that i use before.The Honda Civic 2016 looks Great, Super tecnologic equiped . I recomend the buyers to ask for the Sensing tecnologic pack, it helps a lot to avoid accidents.All my friends are amaizing with my New car.My Daughter Boy Friend has a Accord 2015, and when he drove the Civic 2016 with all thhose tecnologic advances, now he wants to swap his car as soon as possible.For 5 years i only bought Toyotas, i never pay attention to Hondas, Now my Daughter show me the Civic EX 2016 and im Super happy with my Car and with my busines experience at Braman Honda.


Maintenance made easy!

5
Allie on 04/26/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My service advisor was Oscar Faraminan and he made my service experience a breeze. I was in and out very quickly with all of my service needs met and my questions answered. He was very helpful and extremely understanding. Thanks again for all your help.


servicing my honda civic

5
leon vazquez on 04/23/2016

Customer Service: 5.0 Overall Facilities: 5.0

good service there's no complaints on my part the person who took care of me was very professional.


Braman was a great experience buying cars in FL.

5
Orlando Camacho on 04/22/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

It was my first time in Honda vehicles and an agency of this brand always had purchased for Toyota. I have to say that the experience was excellent from the seller Silvio Ramirez, the financier Carlos Fenice and all others who were involved, such as auto insurance, etc. attention, concern, confidence and security we got was simply EXCELLENT. Braman HONDA is my new dealer. Thank You


Honda Pilot

4.7
Anabell on 04/20/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 4.0

Excellent! Nevertheless the dealership lacks a bit of elegance...


Oil change

5
Carlos P on 04/19/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great work by service consultant. Very helpful information about vehicle and the service express lane was very fast. Attended at 8:20 am was out by 9:10


Braman Honda customers - retired

5
Idalia B.Martinez on 04/17/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Ricky, our service writer, was absolutely GREAT! He was knowledgeable, patient and very courteous.We have always serviced both our Honda Accords at the Coral Way location and always been extremely satisfied. We have recommended Braman Honda to our friends.


Customer

4.7
Vivian Gonzalez on 04/11/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

The seller Mr. Ibarra, was helpful, easy to talk to and very knowledgeble. He listen to our concerns and provided information we need it to make the right choice.


Great

5
Irene on 04/08/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The service was just great great awesome great courtesy out on the field


My experience in Honda for the last 16 years...

5
Esther on 04/02/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I always go to Charity Fernandez, Service Drive Manager. She is so effective, courteous, diligent, dynamic, she can attend to every customer and/or employee with attention, patience, and concentration in every issue, she is a problem solver. No one that asks her for any help remains unattended. She always returns the phone calls and messages left to her. She gets along very well with every person, be it a client or an employee. I trust in her service when she takes my car in for maintenance or repair. etc.!


Sales-Adil & Finance-Brandon are truly a blessing!

4.8
skye love on 04/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

My partner and I just happened to pass by this Honda Dealership, after a long day at a used car dealership. We were looking for a used vehicle to fit in our budget. Sales & Leasing Consultant, Adil Belghmi was very kind and helpful, searching for all the cars within our budget. He spent quite bit of time looking for vehicles that seemed to be hidden:)Together with Finance & Leasing Coordinator, Brandon Garland, they worked together with us to get us into a 2016 CRV EX-L, right at our budget!They worked together at a team, and at midnight, we walked out with our brand new SUV, that we are leasing to own. We are eternally grateful for their energy and kindness .


Customer

5
Teresa Rio on 03/31/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Excellent Service. Service perdn "Jason" treated me with outmost courtesy keeping me up to date with what was happening ...


teresa h molina

5
teresa h molina on 03/31/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I teresa h molina HAD A VERY GOOD TIME THE SALE AND THE FINC POEP ARE THE BEST IN MIAMI


Mr Luis Vitale

5
Luis Vitale on 03/31/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The assistant service advisor Mr Mike Gomez was excellent, very friendly, and has a lot of experience.


Ms. Sayra Nunez

5
Sayra Nunez on 03/28/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Nice customer service. The price, selection of the cars,


A great experience

5
Catherine on 03/27/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Fast and well done I would not go anywhere elseCustomer service is amazing


rating the service given by Rick to my car

5
enrique zamorano on 03/26/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I took my new car for scheduled oil change I did not have an appointment ,how ever Rick took care of every thing and in no time i had my car ready to goThe service was great


Great service and people. Disorganized check in

5
Steve on 03/25/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Many costumers standing around waiting to get checked in and no employees controlling the process. Service advisor though was great. Service was great and I surely would return. Improving the arrival and checkin process needs improvement though


OIL CHANGE

4
ANDRES on 03/23/2016

Customer Service: 4.0 Overall Facilities: 4.0

GOOD SERVICE AS USUAL. THE CHECKING LIST SHOWED ME THAT I HAVE TO PERFORM A THOUROUGH MAINTENANCE OF MY CAR.


Rating

5
Geisy on 03/22/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My experience was great. The seller was amazing and very knowledgeable .


Great Experience with Service

5
Will Falero on 03/20/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Took my car on for service and the staff was extremely professional,courteous and fast.Was in and out in 1 hour.Great job!!


Mario morales

5
Great staff and great customer service. on 03/19/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Luis was great he was knowledgeable and has excellent customer service skills..................


Excellent Customer Service!!!

5
P Palenzuela on 03/18/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

It was pleasure to purchase my vehicle from Braman!!? Superior customer service.


Scheduled Vehicle Maintenance

5
Manny Garcia on 03/17/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Employees were very friendly and explained to me what services my care particularly needed. My car was ready at the precise time I was told it would be.


Honda CRV

5
CRV on 03/16/2016

Customer Service: 5.0

Excellent customer service! Jason Larenas was very kind and patient with us! I would definitely be returning to him.


Excellent

5
Cristina on 03/15/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I'm very pleased with my purchase at Braman Honda. This is my second purchase and I'm thankful for the great service provided. Sales associates, financial officer and manager are polite, nice and kind.


Oscar alduncin

5
Oscar alduncin on 03/15/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very good attention from oscar faraminan; explained to me detail and status the car


Extremely satisfied customer...

5
Stanley F. on 03/15/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I am a repeat customer of Braman Honda... have bought five Odyssey minivans throughout the years... almost 20 to be exact. What always brings me back is not only the deals I obtain from my amazing salesperson, Harold Smith, but what comes afterwards when the vehicles come in for servicing. They have an A1 shop. I have always dealt with Charity Fernandez from Day 1. She is extremely knowlegeable, hard working, and honest... always looking out for me. Everytime I have friends or family looking for a Honda vehicle, I always highly recommend Braman.


Review

5
Karen on 03/15/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!


Braman Honda

5
Linda Pacheco on 03/14/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The best team ever in Customer Service (Jose Hidalgo), Service Department and Sales. I highly recommend this dealership.


Great Service

5
Silve Rodriguez on 03/10/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We received great service, Jason really went above and beyond for us. He gave us all the information we needed and presented us with different options. Over all Great experience.


2016 CRV-Tourism

5
Bertha Gehman on 03/09/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Very satisfied with Braman Honda's staff from Greeting Reception Desk to Sales, Service, Finance... even Cafeteria service. They are all "one close team with one goal "Customer Sarisfaction"My experience: I went undecided... because I had purchased a 2013 Honda CRV a year ago but wasn't pleased with the vehicle as well as not having positive response and service from previous dealer. Result: switched to a closer Honda dealer: Braman ... and... Within a week got my 2016 Honda Tourism at great price, got incredible car training on the Navigation, Iphone, programming fixtures etc... I'm in "car Heaven" now.


Having car serviced

4
Maria Elena Febles on 03/09/2016

Customer Service: 4.0 Overall Facilities: 4.0

Went in for an oil change and tire rotation and it turned out I needed a new battery which was replaced at no charge since it was still under warranty. Overall experience was good. Although the service department is great I can't say the same thing about the car salesmen. I would not recommend this dealer to anyone because my buying experience was terrible.


Repair of shift handle Release Knob

5
Marta G. Aguado on 03/09/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I received the customary excellent service from the Maintenance Dept. that I have grown accustomed to receive. Charity Fernandez is my Vehicle Maintenance Counselor and I am most pleased with her efficiency, courtesy and reliability in dealing with all my car needs throughout the years.


Evaluation

5
Raul Gutierrez on 03/08/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Service was great, especially my sevice technician Mike.


Car Service

3.7
Sandra on 03/08/2016

Customer Service: 5.0 Buying Process: 1.0 Overall Facilities: 5.0

Car service I gave 5 stars for having my car's first oil changed Buy process took too long last May...... 6 hours to buy car ....(


Excellent service and support

5
Marcos Soler on 03/08/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The title says it all. Was quickly taken care of and was explained every detail of the process as it was done as well as regular updates. I took my car in for a recall notice that was issued for my model, to see if it was affected or not. Turns out it wasn't as I was told it likely wouldn't be, but it was nice that they explained everything and helped me understand the process as it was going.


Service

5
Cheila on 03/08/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It was nice and fast everyone was very friendly, they helped me right away, I always take my car to get service there because all of them are so nice. I would recomend it to everyone. The facilities is always clean and the cafeteria makes the best egg sandwiches and cafecitos.


Simply excellent!

5
E. Badillo on 03/08/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Simply excellent! I've been coming here for more than 10 years and the service is always excellent, kudos to Charity Fernandez who has been my go to person for everything! Will definitely buy my next car here. Its like a good doctor, when you find him you stick with him.


Service

5
Marisol on 03/03/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My experience has been great. The employees are very attentive and the waiting time for service is not too long.


Servce

5
Yvette Kramer on 02/28/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had an amazing experience. The service advisor was very attentive and had my cars ready as promised.


Service to my Honda CRV

5
Emilio Ferrer on 02/26/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Excellent Service. I needed my car getting oil and filter change, rotate tires, regilar general inspection of the car.


Great experience

4.2
Liza Irtega on 02/24/2016

Customer Service: 4.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

I had a great experience!The salesmen who helped made the difference!Thanks,


Leasing a car

5
Raquel de la Cal on 02/19/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

These car experiences keep getting better each time I go, my selected sales person is awesome! Eric Sanchez


Oil Change

5
Marilyn on 02/18/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My experience was very good. Jesse the person who checked in my car was very nice and helpful. He called me with an issue my car had and was very good about helping me fix it.


Great service

5
Rei on 02/16/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very knowledgable mechanics, had the car ready when promised, fixed the problem from the first try.


owner

5
Luis lalama on 02/14/2016

Customer Service: 5.0 Quality Of Repair: 5.0

I brought the vehicle for a recall, a problem with the Airbag but I was told that my vehicle was not in the list of recalls, however I was also told that there was a problem with the Power steering feeding line and they took care of it with no charge, the service person Michael was very professional and courteous, the overall experience was very satisfactory


Review of my last experience

5
Edgardo Rotman on 02/13/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had my car serviced and updated. As in the last 24 years your service staff did an excellent job. In the last few years I can praise among othersJose Luis Hidalgo as particularly nice, knowledgeable and effective.


Luis Vicioso

5
Luis Vicioso on 02/12/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very satisfied with the service. I will recommend it to my friends. Was very fast & very professional.


amazing

5
eunice calderon on 02/12/2016

Customer Service: 5.0 Buying Process: 5.0

exccellent atenttion and help us about the purchase


Honda Accord owner

5
AndreaY Corvea on 02/10/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Excellent treatment and very courteous!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!


Honda

5
Kelly Velez on 02/10/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great service, Daniel MIchellena outstanding customer service provider.


Honda Accord

5
Ricky Teperino on 02/08/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Excellent customer service, friendly, fast, informative.


Mr Pedro Oporta

5
Pedro Oporta on 02/05/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Amazing the experience was positive, I receive many help in all aspect on my visit to the dealer to get my new car, I'm so happy with my new car


$28,868

Mileage: 35662

Color: Other

Transmission: Continuously Variable Transmission

Body Style: SUV

City: Miami, FL

Engine Type: 190 hp 1.5L I4

$22,379

Mileage: 29151

Color: Other

Transmission: Continuously Variable Transmission

Body Style: SUV

City: Miami, FL

Engine Type: 144 hp 2L I4

$28,976

Mileage: 8399

Color: Other

Transmission: Automatic Cvt

Body Style: Sedan

City: Miami, FL

Engine Type: 1.5L I4 16V GDI DOHC Turbo

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