2009 Hyundai Santa Fe
I felt no pressure and Andy was very effient and friendly! My purchase went through very quickly! I would recommend stopping by Boucher when looking for a vechicle.
Great experience
I had a great experience at Boucher Hyundai! Everyone was extremely helpful. Will buy from them again!!! Sales process, finance process, all went smoothly and quickly.
Great Service
I worked with Dan Clikeman. I called before we came to test drive the vehicle and it was waiting for us inside! We had great service and would recommend Boucher to anyone!!!!
Always great service with Hyundai
I have recently purchased another sonata. I always have a positive experience whether with sales and or service. I would recommend if you are looking for honest, hard working dealership contact hyundai.
Excellent through entire process
My wife and I had a great experience working with Fawn Delaney on the purchase of a new Santa Fe. We own a 2002 Santa Fe and a 2014 Accent and were surprised by how much she knew about both models. She was able to easily compare/contrast all the new features of the 2017 Santa Fe. Ryan worked hard to locate us the exact car we wanted and financing was smooth. Overall, a great experience.
Replacement Vehicle Purchase
Working with Kevin Hart and Nick Stover on purchasing a replacement vehicle was a great experience. They went above and beyond to meet my every need and I am extremely please with my new 2017 Elantra. Thank you!
Our Experience
Our experience at this dealership was extremely satisfactory. Very clean, professional, and great staff. We will highly recommend this to others and will be back ourselves for future purchases.
Great
great dealership nice job. Felt very comfortable with the whole process. Would go again and recommend to others. Easy access to get to, excellent follow through, pricing is straightforward and fair.
Mr. P. D. Galdick
Excellent service on repair of a leaky tire that was frozen on the axle.
Purchaser for vechiel
This is a great dealership this is where I purchased my Hyundi sonata from in 2013. I want an Azera 2016. See you soon...
2017 Santa Fe for Rasmussen
Very pleased with all aspects of this car buying experience. We have purchased Santa Fe's in the past and this is an excellent all around vehicle for our family.
Helpful Salesman
As I said in my previous survey, Kevin Hart was very helpful and informative, without being pushy or overbearing. He answered all my questions...and gave a great deal of information I didn't know to ask about! His helpfulness and courtesy are the reasons I came back to your dealership to purchase my Hyundai instead of the dealership in Madison. (I don't remember the name.)
Great purchase experience- Awesome vehicle
Great salesman! Great manager! Great finance manager! Great dealership experience! Awesome vehicle! We would recommend this dealership to our friends and others. Keven Heart is a super salesman.
Very good
I feel i was treated very good by my sales persons. my overall experience was very was very good. I woud definetly conside buying anothe car or truck from your dealership.
Excellent experience
Everything about my experience was good. I am happy with my 2016 Sonata hybrid purchase and look forward to working with them again in the future.
Go Team Waukesha!
Thank you for listening to what I wanted, thank you for patience as I changed my mind often, thank you... I will return and I will recommend your dealership.
2016 Hyundai Tucson
The staff were all very professional and helpful. They made me feel welcome from the start and made sure I went home with the vehicle that was right for me.
Fawn Delaney
Fawn is a great sales rep. She went above and beyond the call of duty. Very helpful, professional, friendly. When we bought our last vehicle (not Hyundai) we were given great treatment until we left the lot. Then when we called back it was impossible to reach the person (he didn't return calls) and when we did he wasn't helpful and treated us like we didn't matter. Fawn has never been that way, she still treats us like we matter and are important to her. It's reason like this that we will continue to come back.
Great Friendly, no pressure service from Steve K
We were given several options, after stating what we were looking for. The service was welcoming and we did not feel rushed or pressured.
Great no pressure service.
Our needs were listened to and we were given prompt, professional service. I was given multiple choices, so that I could make a decision on what would meet our needs. I was not pressured or rushed in any way. We were able to get the vehicle we wanted to meet our budget criteria.
2017 Genesis G80 purchase
I recently purchased a 2017 Genesis G80. I went with the 36 month lease program since the rates were very reasonable. My sales representative was Alex Dominguez. He went over all of the outstanding features of the G80. I was able to test drive the G80 and Alex continued to point out the features of the car during our test drive. The negotiation for the G80 and my trade-in went quickly and smoothly. Boucher didn't have a G80 in stock in the color and options I wanted but they were able to locate one very quickly and had it on-site in 2 days. On the day I picked up the G80, Alex demonstrated all of the features of the car and ensured that I understood how they worked. I am very please with the work Alex did and the overall service provided by Boucher Hyundai, This is my third purchase from a Boucher dealership and my second one from the Hyundai dealership.
2017 Genesis G80 purchase
I recently purchased a 2017 Genesis G80. I went with the 36 month lease program since the rates were very reasonable. My sales representative was Alex Dominguez. He went over all of the outstanding features of the G80. I was able to test drive the G80 and Alex continued to point out the features of the car during our test drive. The negotiation for the G80 and my trade-in went quickly and smoothly. Boucher didn't have a G80 in stock in the color and options I wanted but they were able to locate one very quickly and had it on-site in 2 days. On the day I picked up the G80, Alex demonstrated all of the features of the car and ensured that I understood how they worked. I am very please with the work Alex did and the overall service provided by Boucher Hyundai, This is my third purchase from a Boucher dealership and my second one from the Hyundai dealership.
Very satisfied
My salesperson knew exactly what I wanted and got everything handled in a very timely manner. This was probably my best car buying experience to date!
Friendly & welcoming dealership
My husband did all the hard work to get the best deal for my 2016 Hyundai Sonata & did all the financial stuff over the phone so we didn't have to be at the dealership for hours. I told my husband that this Hyundai dealership is probably the most welcoming & the best dealership I have ever been to. I wouldn't go anywhere else. I told Ryan the Sales Manager that I always have a hard time getting the car seat out so when I put it in my new car, I was having lot of problems & he took it upon himself to make sure it was nice & secure. Normally he says he does not do that because he doesn't want to be responsible if something would happen. It was more secure than what it was in my old car. I am not sure about the rest of the staff there but I do know that Ryan & Fawn are the best. I would definitely come back & work with them if they are still there in 3 years....LOL I think when you have friendly & not pushy car sales man (woman) you have a more welcoming environment.
Tucson purchase
Great first time exerience. Felt like we've been long time customers! Brad S. was a wonderful salesman. We would come back to shop there again.
Disappointed
We were overall disappointed with our experience at the dealership. The Salesperson, Darlene, was attentive and followed up well. The F&I person, John, really tainted our experience.
Dale's 2017 Tuson
I am very happy that I drove several SUV at Boucher Hyundai and found one that will be affordable and safer than my past vehicle. With many safety features like Blind Side and Rear end warning systems which will provide me more safety on my future trips.
Good experience
John was knowledgable and helped us in determining our needs, overall very good experience. He followed up a few days later with a phone call and answered our questions.
Fantastic customer service
We were greeted by name when we arrived, as we had been communicating via email prior to our visit. We were introduced to Fawn, who is fantastic! We didn't know if we wanted to buy or lease, or if we wanted a new or used vehicle. We were presented with many prices and options, along with the necessary information to find the right vehicle for us. We were never rushed into making a decision and never felt pressured during our visit. Fawn made sure we knew how to use all the features of our new vehicle before we left, and gave us her cell phone number to call if we need anything in the future. Such fantastic customer service! We highly recommend anyone who needs a new car to see Fawn!
Darlene was the best!
After concluding that the Hyundai Sante Fe Sport was the car for us, we researched dealerships. Hands down Boucher Hyundai was the best dealership to buy our car. They have very competitive pricing. Darlene Larsen worked well with us and got the car price down to within our range. We would highly recommend shopping with Boucher Hyundai.
First time Hyundai buyer
We had trouble closing a deal with another dealership. So we took the car specifications to Boucher Hyundai and were given excellent service by Alex Dominguez. He was very professional, hospitable, accommodating and informative. We're very happy with the experience. Thanks!!
Personalized customer service
Darlene Larson was able to pick out the perfect car for me after brief email and phone conversations. I love my new car and she made my purchase fast and easy.
A great place to shop for vehicles
Extremely friendly and professional staff. Excellent number of vehicles to select from. Reasonable pricing. Alex Dominguez, the sales person I worked with, is exceptional. He goes out of his way to make certain you are comfortable, he makes every attempt to understand what you need in a vehicle and he goes above in beyond to communicate via phone and email regarding pricing and availability.
Great experience
Professional and honest, went out of their way to be helpful. We got the exact car we were looking for. Very satisfied with the car we chose.
Personable saleman
Mike Loicono was very personable and curteous. He answered all my questions. I felt that he was not trying to steer me to a car that didn't fit my wish list. When I left after leasing the car, I felt that finding the right car at the right price was a good experience.
Very Helful
Darlene was very helpful in the transaction and helped me get the price they promised me the first time I was there.
to long
the only thine that could be improved is the time to close the sale. We were at the dealer for 5 hours to close the deal and then the next day 2 hrs to pick-up the car.
Great Experience
On Labor Day I purchased a Tuscan Limited and couldn't be happier with the whole experience and of course the vehicle itself! Fawn Delaney was on top of her game every step of the way. She responded thoroughly and promptly to my emails and inquired about topics I hadn't considered. When my response wasn't clear she clarified it directly with me leaving no doubts along the way. Everyone in the show room was very professional and courteous. Labor Day was quite a busy day at the dealership. My husband and I joked that it was staged like a commercial... it was so active. Fawn was friendly, efficient, and kept the final purchase process moving along coming in to check on us to inform us of what was taking place. ( it was third in line to be cleaned, paperwork was in the process, the manager will meet you next, etc. ) Her explanation and final walk-through of the features on the vehicle were very thorough. I have been giving high praise to Boucher Hyundai when showing off my new vehicle to friends and family. It was a great experience to purchase a vehicle through them and specifically through Fawn Delaney. She represented the dealership at the highest level. We would definitely consider another vehicle purchase from this dealership.
Great
Everything was great! Mike was wonderful. He listened made me happy made sure I got the car I wanted. He didn't push anything on to me. I'm very Happy on what I got. Thank you so much. Thank you for Fawn for showing me the car. :)
Great Experience!
Buying a car is something I never look forward to. Working with Boucher Waukesha changed my opinion. On Labor Day I purchased it Tucson Limited and couldn't be happier with the whole experience and of course the vehicle itself! Fawn Delaney was on top of her game every step of the way. She responded thoroughly and promptly to all of my email requests and inquired about topics I hadn't considered. When my response wasn't clear she clarified it directly with me leaving no doubts along the way. Everyone in the showroom was very professional and courteous. Labor Day was quite a busy day at the dealership. (My husband and I joked that it was staged like a commercial ~ it was so active.) Fawn was friendly, efficient, and kept the final purchase process moving along, coming in to check on us to inform us of what was taking place. (it was third in line to be cleaned, paperwork is in the process, the manager will meet with you next, etc). Her explanation and final walk-through of the features on the vehicle was very thorough. I've been giving high praise to Boucher Hyundai when showing off my new vehicle to friends and family. It was a great experience to find and purchase a vehicle through Boucher Hyundai in Waukesha and specifically through Fawn Delaney. She represented the dealership at the highest level. We would definitely consider another purchase from this dealership!
Boucher does it again!
Bought my 3rd Hyundai from Boucher recently. I keep coming back because they treat you like a customer should be. With respect and dignity, not just a number walking through the door. From sales to finance to service I'm always treated great. They are one of the few dealerships that want to ensure you drive out of there with the vehicle that fits you and your needs. I will keep coming back!
My 3rd Hyundai from Boucher!
This was my 3rd Hyundai from Boucher. From sales to finance to service, the Boucher team always delivers satisfaction. They have the right selection and take the time with you and ensure you have the right vehicle.
Awesome
Best experience at a dealership. I'll be back in the future to purchase a car from Andy Bartolatta. I've also been recommending Andy and Boucher Hyundai.
Great Dealership!
Bought our first Hyundai from Boucher and couldn't be more happy with our experience! We will definitely return and purchase our next Hyundai from Boucher!
Five stars!
I would recommend this Dealership with a five star rating! Friendly and considerate, made me feel good about getting a new car lease-my first! Made me feel as if I was the only customer in the place. The boss was very kind as well, it was a pleasant experience.
Used car
We had the best ever services from Jacob Dredske. Highly recommend Jacob, he did ever thing he could to get use the used car we wanted.
Great experience for a new car
Overall great experience on my first Hyundai. Very transparent on price and Lease / Loan options. First time Lease company show me lease calculation in detailsVery good demonstration about Car Features.
Tobin
Overall a Great experience. Sales person was easy to work with, explained everything so I could understand, didn't have to quibble about price, showed me how to use everything in the car.
Leaseing 101
Great help and nice people. Have called back and been taken care of really good follow up. Alex has been in touch weeks after purchase. Paperwork was quick would return for another car.
Bravo
Hats off to Fawn and Raphael for their top notch professional behavior. They did alright by me and made a fair profit for the dealership.
Great Buying Experience
My buying experience was great. Fawn Delaney was my salesperson. She was very professional and straight forward with all information. She was wonderful to deal with. The staff in the Finance Department was also very professional. Everyone was willing to help in any way they could.
New Santa Fe
I'm very satisfied with my recent purchase at Boucher and it was the staff there that made a difference . They were all very profesional and courteous.
Satified
I went in knowing what I wanted due to owning prior Hyundai cars. He didn't have to sell. I wanted a new 2016 in Aug. 2016. They had a couple in my range. We were able to come together on price. Sold. I did not fell hustled either. I have used the Boucher Service department in the past. They were competitive and fair.
First-Rate Service
I highly recommend choosing the Boucher family to anyone in the market for a new Hyundai. The personalized service that I received was second-to-none, and the team made my lease transition, hands-down, the smoothest I have ever experienced. Not to mention, I am also driving the latest-and-greatest Hyundai Sonata;Limited, and absolutely loving it. This vehicle offers an incredible value for the money, and I couldn't be happier with my decision to purchase a new Hyundai from Boucher Hyundai.
Great Dealership with Great Staff
Boucher Hyundai provides great service and great deals. I will always start my car buying experience at this dealership. They provide good make and model information, find the right vehicle fit for the buyer and then search to find the desired vehicle. My experience couldn't have been better both times I purchased a vehicle here.
Boucher Hyundai waukesha
We worked with Brad and manager, Nick. They both were absolutely wonderful to work with. We got exactly what we wanted and the price we needed to be at. Everything went perfect. A first time at a dealership where we didn't feel pressured or taken advantage of.
Good experience
Pleasantly surprised by the way we were treated once we were introduced to a sales representative. Darlene was laid back and easy to work with; never felt like the "normal" car buying experience.
satified with my purchase
Salesman and Sales Manager were very professional. Did not feel rushed to make a decision and allowed me to test drive several vehicles to help make my final decision.
Great people
My name is Michael, and I recently purchased a 2013 Ford Fusion. Throughout the entire process Dan Clikeman help find the right car for me and was able to answer any questions I had about the multiple cars I was interested in. They were very easy to negotiate with and we found a perfect price and I was on my way!
New hyundai genesis
I went in to boucher after searching around for a new genesis and couldn't be more pleased with the experience. They beat the 4 other dealerships and did nor pressure at all. And we're very fast I walked in and was driving out with my new genesis in 2 hours.
Tucson
Professional, respectful and friendly salesmen. I did not feel pressured to buy. Went above and beyond to meet my needs and answer my questions. Easy to contact and schedule appointments. Overall -Excellent!
Great car
This is our third Hyundai from Boucher, very happy with both the car and the dealership. Darlene was a pleasure to work with this time. We have never had a bad experience from any one who works there.
Great Expierence
Overall a nice expierence buying my first brand new car. The staff was great and helpful with making the best decision for me. Refreshing to not have to barter back and forth on pricing and wasting time at the dealership.
Awesome experience
Brad and Nick were awesome to work with. They were so helpful and not intimadating. It was a pleasure to work with them and I and highly recommend them.
Great car
This is our third Hyundai from Boucher. Darlene made this buying experience quite pleasurable, and was able to easily deal with any questions we had. We will continue to be loyal customers and will recommend this dealership.
Santa Fe Sport Review
Excellent experience buying this vehicle. All the people we worked with were honest, upfront, and respectful of our time. Chris was especially helpful in following up with our questions related to Blue Link.
wonderful surprise
I would do this experience again !! The professional manner in which we were taken care can not be matched at any other dealership. Thank You for everything.
Pleased with this dealership
Brad Siewert was very helpful and cared about my car needs. He earned a good name for himself and this business. I would highly recommend this dealership.
SATISFIED CUSTOMER
I came in for a test drive and liked the car and was ready to buy. I got a little bit of "cold feet" and walked out without buying. I explained my reservations to Chris and he was very low pressure with me feeling my anxiety. He waited the entire weekend and called me on Monday to see if I was still interested. I was and came in that night and purchased my Elantra. I was in and out in what I deemed a fast/reasonable time with all of the paperwork. I was appreciative of the no hard sell and did let Cris know I appreciated it/him.
Excellent experience
Everyone I worked with was polite and helpful. They asked enough questions to determine my needs and offered suggestions to help me get the best deal.
not like any other
We had an awesome experience. We are two time Boucher Hyundai customers and we are very happy with our new lease. Darlene and Nick were friendly and available to answer all our questions. They got us an amazing deal and we are looking forward to continuing to be Boucher Hyundai customers!!!
like no other
Such a great experience, not like any other we've had. Was not stressful. Darlene and Nick were there, made us feel comfortable and answered all our questions. We got a great deal on our new lease. We are two time Boucher Hyundai customers and we have no doubt we'll be back!!
Tuscan 2016 with Fawn Delaney
I worked with Fawn Delaney from Boucher Hyundai to start my second lease. She was amazing and such a great person to work with on this purchase. She took the time to listen to my needs and help me upgrade from my Elantra to the Tuscon. I look forward to working with her in the future and would completely recommend Boucher and Fawn to anyone looking to buy/lease a new car.
Personable relationships make the difference
My major complaint was that they didn't install the front plate bracket originally and my tire pressures were set at around 50 psi making the drive really harsh. Instead I had the license plate directly put on the front bumper, which may have created different holes from where the plate bracket is located. This also created a visually unappealing front-end because the Tucsons front bumper is curved. Plus, I live over 50 miles from the dealer so it was inconvenient for me to drive all the way down there to have it installed again; however, I meet with a service adviser the following week and he exceeded my expectations to resolve those two issues. Additionally, the place is a little run-down and unclean in the showroom. I especially felt bad for the chair my salesman was using because it was all tore-up and falling apart. It wasn't the most comfortable chair to sit in either, so I can't imagine what it would be like to spend an extended period of time rather than just the 15 minutes I spent in it filling out a credit application. Lastly, when I originally arrived for my delivery, I had to actually ask another sales person to see if my salesman was available because I did not see him and I was waiting around for a few minutes without any acknowledgement of my presence. It felt kind of awkward that evening because it felt like everyone was either overwhelmed or in a hurry to leave. On a more positive note, Chris my salesperson was very nice and professional and would gladly recommend him again. He seemed very knowledgeable of the vehicles and also helped me walk through the leasing process. I opted not to have them help me setup the Bluetooth for my phone because I would have been able to do it myself plus the primary driver was not present during delivery. Dan, my finance contact was clear and did not try to push me into any additional products and services. Plus, the electronic delivery was awesome and helped eliminate all this extra paperwork. In all, the dealership was an average experience for me. I would go here again but mainly due to my salesperson rather than the dealership as a whole. I definitely wouldnt recommend taking a delivery late on a day after a holiday weekend.
A+ Experience - Sales Consultant Andy Bartolotta was fantastic!
I had a great experience at Boucher Hyundai - Waukesha. I worked with Andy Bartolotta who helpled me purchase a great 2017 Santa Fe Sport. Thank you Andy and Boucher Hyundai for everything!
Andy B at Boucher - 2 Thumbs up!
Andy B at the Boucher Hyundai - Waukesha location was fantastic when I was searching for a new vehicle. I was replacing my Kia Soul for a larger body style Santa Fe Sport. He was patient and knowledgeable about the vehicle I was looking at and helped me get the vehicle I wanted. I would highly recommend this dealership for anyone looking for a new vehicle, and Andy B in particular! Thanks for everything Andy!
Purchasing a Hyundai Santa Fe
My son and I started with Brad Siewert, He was very pleasant and patient with my questions. He was very knowledgeable about the Santa Fe Sport and he found the absolute perfect one for me. I'm still learning all the ins and outs and made a trip in to ask some questions which he readily answered. Iwas very satisfied with the service given.
Excellent Experience
Enjoyable experience. Got just the vehicle for us! Very Professional Sales staff & Finance. Answered all of our questions. Polite & Welcoming. We will recommend this dealership to friends & family.
Sales person and staff
Not pushy, very kind, considerate and pleasantly helpful all describes the sales person and everyone that I connected with at the dealership. Great Team together!
Best care anywhere
Everyone is nice & friendly, knows the product. I have purchased 5 Hyundai's in the past 7 years. Love them. Fawn Delaney the sales person is great. Thanks to the staff at Boucher.
Satisfied
My salesperson Fawn Delaney was great to work with. She was personable and well versed on the Genesis I bought. I would definitely recommend this dealership.
Excellent customer service
Andy Bartaloltta's explanations were thorough, easy to understand, and efficient. He listened to our concerns and needs then responded accordingly. We knew what we wanted and he did a great job in helping us to reach our goals.
Great dealership, nice people.
Worked with Fawn and sales manager Ryan, both super nice people. They worked with me and got everything I needed quickly which I greatly appreciated. I decided to lease my 2nd Hyundai from this location, a Tucson this time. I actually wasn't necessarily looking at this vehicle but based on my needs and budget it was the absolute right decision for me. I'm super happy with the vehicle and I'm glad that Fawn showed it to me otherwise I wouldn't have even considered it! I completely recommend this dealership. The location is clean, has a lot of inventory, and the people make the car buying experience as easy as possible. Keep it up Boucher Hyundai!
Really like my Santa Fe Sport
Have been very pleased with my recent purchase of Santa Fee Sport. Needed a car for around town and some highway driving. It's fun to discover tech features as we use it. Easy to use Navi, Radio, etc. Really like the camera and sensor features when parking the car. Glad we purchased this vehicle. We are seniors (6'2" & 5'4") Works for us!
Professional, low pressure and knowledgeable
FAWN answered my internet query very quickly and very thoroughly. When I came into the dealership she was was very patient with me. She was very thorough and knowledgeable about the product. I was very impressed with the entire process.
New Hyundai car purchased
Very nice facility. Staff were all very courteous, no pressure from anyone. Great prices. I went in first to just look at the different cars and then went back and did a test drive on the model I was interested in (painless process). The salesmen answered all my questions and even offered up other helpful information that I was not aware of.
Very professional, no pressure, knowledgeable
I was not an easy sell but Fawn stayed with me for several days as I figured out exactly what I wanted. I heartily recommend her and the dealership was clean and well stocked with soda and popcorn. I have not used the service department but it has a very good reputation.
This was my best experience ever at a dealership!
I was previously a loyal Subaru customer. While my Subaru was in for service, I got a free rental through Hertz and had the pleasure of driving a Hyundai Elantra for 4 days. I loved it! While on the market for a new vehicle, I decided to do some research on Hyundai even though I was certain that I would purchase another Subaru. I did a lot of online research before requesting a quote. I was impressed with the dealership service online and therefore visited the dealership. I have purchased 5 vehicles in my lifetime and can honestly say that this was (by far) my best experience at a dealership! I was treated respectfully and courteously, my questions were answered promptly. I never felt like I was being pushed into anything. The staff was incredible! And I love my 2016 Hyundai Elantra GT hatchback! When I'm this excited about something, I tell everyone...my family and friends have all been notified about my awesome experience at Boucher Hyundai in Waukesha!
Good service from all
Our salesperson and FI Mgr were very helpful. They answered our questions/gave explanations using easy to understand terminology. We feel we were treated with honesty and they cared about providing good customer service.
Good service
The salesman and FI Manager did outstanding jobs. They were very helpful: answered our questions with easy to understand terminology, repeatedly inquired if we understood, had more questions, did we need more time alone to talk, etc. We feel we were treated honestly by professionals who care about providing good customer service.
Kens sonata
This was a great buying experience...they were friendly, courteous and professional. The sales team were knowledgeable and offered suggestions that provided for a smooth and efficient buying process.
Great Service & Experience
From start to finish I was very pleased with my experience at Boucher Hyundai. I test drove multiple vehicles and was honestly told the benefits and drawbacks of each one. I landed on the Sonata Sport and absolutely love it!
Our New 2017 Santa Fe Sport
Love our new 2017 Santa Fe Sport. Boucher Hyundai you have out did yourself again in full filling our needs when looking for a new vehicle. Fawn Delany, continues to out pace all expectations in sales excellence. Will highly recommend Boucher Hyundai as the place to go when looking for a new vehicle.
Professional
Best car buying experience ever with Fawn and staff at Boucher. Professional, courteous and earned my business. What a pleasure to deal with a dealer that respects it's customers like Boucher.
To the point
Thank you for the no hassle service and meeting my lowest price. I was treated with respect and not like a uniformed women. I also was told that I could call back at anytime with questions.
"Knock your socks off" deal
My wife and I started shopping for a new or used vehicle about one month ago. I researched the Sante Fe and found it to have better safety, reliability and warranty reviews than most other vehicles on the market. Our initial visit to Boucher Hyundai Waukesha was to test drive a few different vehicles. We settled on the Sante Fe Sport. We worked with Brad Siewert to get the information needed. Our second visit was earlier this week. We decided to geat serious about a purchase so sales manager Nick told us he would make us a deal that would knock our socks off. Long story short is that we negotiated a price and terms that met our needs. We haven't had the vehicle long enough to make a fair assessment yet but I'm expecting that we will love it for a very long time. Brad did an outstanding job providing all of the information we needed without pressuring us in any way. Nick held up his end of the bargain by getting us the price that we had in mind. Win-Win!!
Knock your socks off
My wife and I started shopping for a new or used vehicle about one month ago. I researched the Sante Fe and found it to have better safety, reliability and warranty reviews than most other vehicles on the market. Our initial visit to Boucher Hyundai Waukesha was to test drive a few different vehicles. We settled on the Sante Fe Sport. We worked with Brad Siewert to get the information needed. Our second visit was earlier this week. We decided to geat serious about a purchase so sales manager Nick told us he would make us a deal that would knock our socks off. Long story short is that we negotiated a price and terms that met our needs. We haven't had the vehicle long enough to make a fair assessment yet but I'm expecting that we will love it for a very long time. Brad did an outstanding job providing all of the information we needed without pressuring us in any way. Nick held up his end of the bargain by getting us the price that we had in mind. Win-Win!!
Awesome Experience
Ryan Fitzsimmons went out of his way to make our purchase a very easy / pleasant experience! The dealership pricing & negotiating were very fair and honest.
Great service
Staff was very friendly and supportive. They told all the information I needed to know about the Santa Fe to meet my needs and for the life style of my family.
Great car buying experience
Had a great car buying experience with Andy Bartollotta at Boucher Hyundai. My wife and I went in with a vehicle preference and budget that we were comfortable with. Looking at various websites on pre owned vehicles , we found 2 with the Boucher Auto. Group. Andy had one moved to Waukesha, and we checked it out and drove it and liked it. Appreciated that Andy pointed out pros and cons about the 2011 Ford Escape that we eventually bought. I like that Andy listened to us and not steer us away from our priority vehicle choice. After signing and paying for vehicle and driving it home , I did not have one regret or second guess my choice. Andy was low key and comfortable with his presentation and I think we got a great price for our vehicle. Thank you , Mr. Bartollotta.
Love my car
I called Fawn Delaney at Boucher Hyundai and told her that I was in the market for a new car. She asked what I was looking and I told her I wanted a car that would hold my bicycle without having to take it apart. She then asked me what other features I was interested in. After talking for awhile we decided that the Santa Fe sport would fit my needs. When I went to the dealership the first thing we did was to make sure my bike would fit. It fit fine so then we went for a test ride. The car rides great so it was then just a matter of sitting down and finding my car. We found my car and I love it. This is the 4th car my family has got from Fawn and Boucher. I know there will be more in the future. I highly recommend Fawn she is great to work and and she makes sure. that you get the right car for you.
Strong Dealer, but do your homework
Process was smooth and easy. Salesman was not too pushy, which I appreciate.Finance representative assisted in my loan and was friendly.The price of 2016 Hyundai elantra jumped up roughly $1500 over a couple days due to "changes in demand". Despite not having a quote, this seemed shady. However, the salesman assured me the original price I saw online would be honored. I do not blame the salesman for this situation, and recognize his integrity, as he is unlikely to be involved with the online price listings.My only disappointment is customer service. Boucher tried to sell double coverage on roadside assistance (which Hyundai already provides for 5 years with all new cars). Had I not done my research, I would have bought double coverage. A dealer should inform customers of potential pitfalls, like this.
New SUV
Want scratch removed did not see it in the dark upon delivery. Should not have to pay for brand new Vehicle to have scratch removed. Please advise
Hyundai Accent 2016
My salesperson John Chavez was great. He was never too pushy or overly aggressive. The part of the experience that I liked least was that it took a while for me to be greeted when I entered. I actually felt like there should be someone there to talk with upon entering the building. Also, at the end of the deal, I had to meet with two additional individuals who were too pushy (for my liking) about taking out a loan and getting additional warranties. That was my least enjoyable part of the experience at Boucher Hyundai. I would definitely recommend John in the future. Thanks!
Outstanding!
I found the car on Cars.com and made an inquiry. In less than 24 hours, Fawn contacted me and our process began. I would do it all over again with her and the dealership!
I will be back!!
I am a busy person and do not have much time to sit at a dealership. Ryan heard me, had everything ready, and went over and above what I expected. I am a sales segment manager in manufacturing and I have managed many sales people over the years. I have the experience to know an excellent sales person and Ryan is one of them!! THANKS!!! Jeff PS My Mom will be in soon for a car as well
Review
In regards to the question about pricing, we were surprised by a $250 admin. fee, which was not well explained to us. Our biggest problem was that the car did not start the next morning in our garage. The car did not start that previous night at the dealership, but were assured that it was simply a matter of the lights begin left on, which drained the battery. Initially Boucher wanted us to contact the towing service, but this was not satisfactory to us. IN the end they came out and picked up the car and left us a loaner. We feel this should have been the initial solution. Since then, there have been no further problems. Chris Baker was very helpful in helping us get the car we wanted. We contact him through the internet site.
Awesome Expereince
I'm very pleased with my purchase of 2016 Tucson and Awesome Experience of Dealership from Salesman Ryan, Sales Manager Nick to Finance person Nick. I would highly recommend this Dealership!
Car purchase
We were met at the dealership and introduces to a salesperson who did a great job describing and showing us what we were looking for.
Great
Great buying with minimal push for items we didn't want. Very quick and efficient buy. Recommend this dealer over other ones in Waukesha. In fact we had terrible experience at another area dealer and came here and was completely satisfied.
Excellent Experience
Dan Clikeman was awesome to work with. He was very professional and did not put any pressure on us to buy. He kept working to find the used car that was right for us. I will definitely use Dan and I would also highly recommend him to anyone who is looking to buy a car.
Great service
Dan Clikeman was awesome to work with. He was very professional and did not put any pressure on us to buy. He kept working to find the used car that was right for us. I will definitely use Dan and I would also highly recommend him to anyone who is looking to buy a car.
Set. Mgr. Dan Bonesho & Boucher Hyundai perfect!
Dan Bonesho has made Boucher Hyundai the only place I and my family will ever purchase and service our cars. The Elantras have been some of the best values in any car purchased by us.
Frank Grosberger Review
Excellent dealership; very fair on pricing options for what i needed. I have been using this dealership for a long time to service my 2004 Hyundai Santa Fe and will continue to do so with this new purchase.
Hummer H3-The ultimate SUV
I had an enjoyable experience working with Mike. He went out of his way to get me the best price possible. Without his hard work, the purchase would not have happened.
KIA Sportage purchase
I had a great experience leasing my new KIA Sportage! Fawn went out of her way to get me what I liked, getting several cars for me to test drive, meeting me in Racine for a late night finishing the deal, then taking more time another day with me to thoroughly go over the car. This is my second car with Fawn at Boucher and I would highly recommend her and the dealership.
2015 Hyundai Sonata
I had a mostly positive experience in purchasing my certified pre-owned Sonata. My sales person was friendly and not pushy. He was able to answer the questions I had about the vehicle quickly. The loan process was fairly painless, the finance guy was able to get me a decent rate and stayed past normal hours to complete the process. Only minor hiccup was the the dealership not being able to find the second key, but that is all worked out now and a new key is on its way to me
Used truck purchase
Purchased a used truck. Staff was very helpful in finding me the right vehicle and brought several vehicles for me to look at. Very down to earth associates and managers. Couple of small issues, power door lock actuator was not working, was told it had Bluetooth when it did not, came with 1 key and remote, and no key for aftermarket wheels. So before my first payment I will have to spend approx $500 in items that should have been included. Also had to sign multiple parts of paperwork multiple times including revisiting dealer after no help offered in fixing other mistakes. Would still recommend but encourage more attention to detail before taking delivery.
Title
Was very good experience, finance manager seemed offput that I passed on all extended offers bit other than that was a very positive experience for me.
Very Happy
our experience with John Chavez was absolutely wonderful. He was very friendly, and knowledgeable. we have bought several cars from Boucher, John was our sales person. He is highly recommended and we will continue to do business with him.. He was very helpful and told me to call or stop anytime if I have any questions. I will let my friends and family know. Jo Ann
Very satisfied
First time Hyundai buyer. Didn't have much idea about the upscale Genesis, but the young sales associate was very knowledgeable about the product and provided answers to all our questions. We are very happy with the positive experience.
Leased a 2016 Hyundai Elantra
Leased a new 2016 Hyundai Elantra and love it! The dealership worked to give me a price point that works in my budget and a car that fits my needs. Highly recommend them!
2016 Hyundai Elantra
Very helpful staff that made buying a new car a quick and painless experience. Everyone was very friendly and made sure all of our questions were answered.
BEST DEAL AT BOUCHER
John Chavez was informative, accommodating and professional. Working with John and Nick was an all around great experience. Loving our Sonata Limited! Thanks to everyone for all their help.
2016 Sante Fe Sport
We had a very professional experience buying our car from Alex Dominguez! He was very helpful in finding my dream car. All the staff was friendly! I would highly recommend this dealership and sales person, Alex when searching for a vehicle!
New car purchase!
We had a wonderful experience buying our 2016 Sante Fe Sport! Everyone was very professional and even stayed late for us on a Saturday afternoon!!
Hyundai Tucson Purchase Boucher Hyundai Waukesha
I want to start off by saying our sales guy, Brad, was AWESOME! He wasn't pushy or sales-y he was very helpful, which is what we were looking for! We came in looking specifically at the Tucson after seeing one for the first time at the 2016 Milwaukee Auto Show. I had my heart set on a Mazda CX5 for a while, but after seeing the Tucson, I changed my mind. He let us drive 3 different models, the first one had limited options. I wanted something with more, so he let us drive one with a lot more options, almost top of the line. But, we decided that was too much for us. So he found us one in the middle with exactly what we wanted and let us test drive that one. It was great; I wanted the car right away! We met with Jim, the GM, who was also very nice, helpful and NOT PUSHY! After thinking about it for a few days, my husband and I returned to Boucher to get some pricing and after some discussion, they were able to give us a GREAT deal that we were comfortable with. (It helped that I was already a Hyundai owner!! :) ) We took it home for an extended test drive and brought it back 2 days later to sign the papers. I'm now a proud owner of a 2016 Hyundai Tucson Sport, which I absolutely love. I was so happy with Brad and Jim and how they handled the whole process!
2016 Hyundai Veloster Rally Edition
Hyundai Boucher Waukesha the Best of the Best. Professional. 5 Star Customer Service. Amazing Sales Department workers and Really Really Really Good Finance Department workers.
Best car buying experience.
Having cosigned for four children and having bought cars for myself over the years, I have some experience with a number of local dealerships. My recent purchase of a 2016 Hyundai Sonata from Boucher was the least stressful by far. I stopped in on a Friday after having looked over their inventory online. I was helped by salesman Andy Bartolatta who worked with me to get a deal in the works. I took the Sonata I had chosen for a drive and was pleased with it. The next day I returned for seal the deal with financial manager Nicholas Di Stasio who was very friendly and professional and even managed to beat the 2.5% loan I had from my bank. Soon I was on my way in my new car. The sale went as smooth and could be and I love my new Hyundai. Best car that I have owned to date.
Best Car Purchasing Experience
I am very happy with my new Hyundai Sonata. Boucher is the best dealership I have worked with over the years - and there have been many since I also cosigned for four children along with purchasing my own vehicles. It's the first time I did not have to sit forgotten in a waiting room for hours between dealing with the salesman and the financial manager. Everything went very smooth from start to finish and I was very impressed with salesman Andy Bartolotta and financial manager Nicholas Di Stasio. I was treated very respectfully by both and never felt pressured at all. I bought the car on a Friday and drove it home the following day. Everything went very well and I love my new car.
Sonota Limited Ultimate
Completed most of the deal over the phone prior to the set meeting. I had multiple emails of 3 sales people fromBoucher trying to have me work with them. Proactive but NOT pushy, it's good.
Leasing a car?
I leased a 2016 Hyundai Elantra. They worked within my budge to make sure my credit fit the best possible tier. I got extra maintenance packages (no extra charge) to maintain the quality of the car. I love that idea because they encourage high quality care for your car.
Leased a Hyundai Elantra 2016
Leased a 2016 Hyundai Elantra. Love the car! They worked within my budget and did not pressure me into the buy. I would recommend Fawn.
New car
Stylish lines got me into the dealership, then I looked at the web site and saw the warranty. I took my wife in for a look and 12 hours later we picked up our 2015 that was on sale and just what we needed
Great service, helpful and professional staff
Had a very positive experience during the lease process.
Quick experience
This was probably the shortest time we've ever taken to buy a car due to internet pricing. Wonderful experience all around. Great people to work with.
Excellent Experence
Nick did a great job of making everything go smooth. I liked how there was no high pressure to purchase . Felt all that where involved where very friendly .
Great experience
"As a couple who have purchased 20 cars in 20 years we are very happy with our experience at Boucher Hyundai. Our salesman, Brad Siewert was great to work with and is a true ""car guy."" It was clear that he just didn't want to sell us a car, but wanted to be sure we picked the right car for each of us. He's been great following up with items and making sure we are taken care of and happy. We enjoyed our experience picking up our Veloster, so we purchased a used Azera at a great deal a week later from Brad. We also enjoyed our interaction with new car manager Nicholas Stover. We've owned a lot of different manufacturers over the years (including Chrysler, GM, Subaru, VW, BMW and Porsche) and we're blown away by the quality/value of Hyundai. Do yourself a favor and get the ECP protection package, as you won't have to wax your car or worry about stains (inside or out). As with any dealership, research prices before walking in and you'll be just fine. We'll be back!"
Amazing people
Had a great experience, everyone was very helpful and explained everything very thoroughly. Had a good time there, and I'm very happy that I got to work with Alex again.
new sonata purchase
Great experience. I would certainly recommend Boucher. Brad was helpful and answered all our questions and addressed our concerns.we appreciated the manner in which the financial process was handled.
Hyundai Tucson
Excellent. Fast. Understandable. Accompanied. Trustworthy. Communicable. My husband and I really enjoyed our experience with Hyundai and since we have previously bought with Hyundai and have had nothing but excellent service we came back for our next vehicle.
Nick Mandella did a great job
I was happy with the great service Nick gave me. He was very efficient and knowledgeable of what he is doing.
Excellent service!
We purchased a 2016 Hyundai Santa Fe Sport. Fawn Delaney from Waukesha, Wisconsin, was our sales person and she did an excellent job. I am very pleased with our vehicle and the service Dawn provided - definitely would recommend Boucher Hyundai of Waukesha to anyone looking to buy a vehicle - especially with Dawn!
Excellent service!
We purchased a 2016 Hyundai Santa Fe Sport. Fawn Delaney from Waukesha, Wisconsin, was our sales person and she did an excellent job. I am very pleased with our vehicle and the service Dawn provided - definitely would recommend Boucher Hyundai of Waukesha to anyone looking to buy a vehicle - especially with Dawn!
Great buying experiences
As a couple who have purchased 20 cars in 20 years we are very happy with our experience at Boucher Hyundai. Our salesman, Brad Siewert was great to work with and is a true "car guy." It was clear that he just didn't want to sell us a car, but wanted to be sure we picked the right car for each of us. He's been great following up with items and making sure we are taken care of and happy. We enjoyed our experience picking up our Veloster, so we purchased a used Azera at a great deal a week later from Brad. We also enjoyed our interaction with new car manager Nicholas Stover. We've owned a lot of different manufacturers over the years (including Chrysler, GM, Subaru, VW, BMW and Porsche) and we're blown away by the quality/value of Hyundai. Do yourself a favor and get the ECP protection package, as you won't have to wax your car or worry about stains (inside or out). As with any dealership, research prices before walking in and you'll be just fine. We'll be back!
I got a great car!!
I got a great car at a great price. My sales person Bobby was outstanding with his service and taking the time to know what I was looking for.
Recent purchase
Friendly and helpful staff. We are pleased with our recently purchased certified pre owned sonata.
very happy
"it was Nick Sover "" I hope I got that correct "" that made me decide on completing the deal that day as we were talking about extra warranty his comment that made me make my decision to buy ,"
Genesis 2015 Purchase
I just purchased a 2015 Genesis a week ago. The sales staff at Boucher was very helpful in helping me determine what I needed and were extremely competitive when they made their offer. No problems, everything was up front, no hidden costs or complications. The car is a beauty.
Good Experience
Working with Dan C., was very easy going and informative. Dan, seem to care and know what he was doing. Would and will recommend to others.
Good Experience
Buying a new vehicle at Boucher and dealing with Dan C., was an easy experience. Test drove an Elantra GT, an came away pleased with the cars handling and comfortable drive. Didn't have the color we wanted, located one, but not the interior color we hoped for, Dan kept looking till all we wanted in the car was found. Hope this vehicle lives up to our expectations, if it does, we'll be back in the future and recommend the dealership to others.
Excellent Experience
I came from 200 miles away to purchase my vehicle from Boucher. I could not find the exact car that I wanted any closer to home. The team at Boucher went out of their way to make sure the process was easy and that it could be completed in just one trip to their dealership. The sales team spoke with my credit union and my insurance company to provide all the info needed for the sale. We made the deal on price over the phone. The sales team went out and made a video for me so I could see that the car was in perfect shape before I drove down to buy it. Buying a Hyundai was a no brainier for me, as I'm a previous Hyundai owner. I was treated so well that I would not hesitate to make the 200 mile drive down to Boucher to purchase my next Hyundai. Thank you Boucher team, you sure made the process easy and I LOVE my new SanteFe!
no pressure from brad and dawn was very helpful.
brad was friendly and did not pressure us. dawn was full of knowledge and extremely helpful in showing all the options once we bought the car. just wish process in getting to the bottom line would not take as long.
Listening
Fawn was exceptional to work with. She really listened to what I was looking for and gave me options on what would best fit into my life AND my budget.
Qucik and Easy
Everything was very Professional. I enjoyed my experience in leasing a car from Boucher. I would recommend working Nick the sales guy. I got a great car.
new car purchase
Fawn Delaney was my sales person. Outstanding service and made sure I hat the vehicle that fit my needs. I will defiantly be a return customer in
Outstanding internet sales experience...
1st: The Hyundai manufacture's survey (to which your dealership survey is attached) is poorly designed as regards your internet sales program ...which is how we conducted our purchase. Many questions are directed at a 'walk on' buyer, and there is no N/A choice ...and the survey will not let you continue without a response, for which there IS no applicable response if it was an internet sale.2nd: Our internet purchase was top notch. You have an outstanding program in this area. Especially impressed with Chris Baker's knowledge, attention, and communications. It got a little soft in the finance department ...as the communications after the initial conversation just went away until a 'pissed-off' wife finally got a manager on the phone. Much better after that.OVER ALL, AN EASY AND PLEASANT EXPERIENCE. We think it would be a good idea if you made it a practice of informing buyers of the 'off days' of the people they are dealing with ...especially in the internet sales program ...as a day off was at the root of the dropped communications once our purchase moved to your business/finance office.As we are out of state, we will not experience any of the 'after purchase' aspects of your dealership, but the physical facilities we saw when we picked up our new Santa Fe were rather impressive. Our service needs will be tended to the nearest Hyundai Dealership to us ...in Conway AR ...over an hour away on a good day!LOVE THIS NEW SANTA FE SPORT AWD ...in the Copper Canyon color that we could not find locally. Thanks for a pleasant experience.
Awesome Experience!
The Waukesha Boucher Team took what was a stressful experience and made it awesome!!! I got there at 11:45am on a Monday, and drove away at 3:30 in my new car! Their entire team is awesome and friendly, especially Nic and Dan! Thank you guys so much! I love my car!
Awesome Experience!
The Waukesha Boucher Team took what was a stressful experience and made it awesome!!! I got there at 11:45am on a Monday, and drove away at 3:30 in my new car! Their entire team is awesome and friendly, especially Nic and Dan! Thank you guys so much! I love my car!
"Every Mile" my butt.
The car I bought from this dealership did not pass emissions less than a month after I drove it off the lot, and they refused to help me. Also, they never properly inspected the vehicle, as the check engine light is on and remains on even after I brought it back to them to fix. They have been rude and acted as if I am inconveniencing them for trying to get the normal services associated with buying a car. I definitely regret my purchase and will buy from a reputable dealer in the future.
Terrible experience
"Every Mile" my butt. The car I bought from this dealership did not pass emissions less than a month after I drove it off the lot, and they refused to help me. Also, they never properly inspected the vehicle, as the check engine light is on and remains on even after I brought it back to them to fix. They have been rude and acted as if I am inconveniencing them for trying to get the normal services associated with buying a car. I definitely regret my purchase and will buy from a reputable dealer in the future.
Great
Very relaxed environment with no "pushy sales people" very happy overall. I got the make model and color that I wanted without a hassle. Highly recommended
Amazing
I had a great experience with my sales person. Great prices and service. Everyone was very friendly and took the time to hear my needs.
Service
Excellent service got the vehicle I wanted and was able to get it done quickly. All employee it was pleasure working with them. All went well.
Exactly what I was looking for
My salesperson and sales manager did a great job listening and not simply try to sell me something. You couldn't ask for a better executed car buying experience.
My experience at Boucher in Waukesha, Wisconsin.
My son made an appointment with John Chavez, Salesman. We were greeted immediately, at the door, with a handshake and a friendly welcome. We were offered something to drink. He went through a series of questions as to what I wanted in a used car. He brought up a 2012 FIAT. It was a small car and one I hadn't considered. My son went out to check it out, I didn't at this point. He said I should go sit in it. I did and then took it for a test drive. I wanted this car. Then it was off to Nick Di Stasio, Financial Manager. Because of my Credit Rating, wasn't sure if I could get financing. After several banks were contacted, one was found that would finance me. Nick worked hard to put me in that car. He is awesome. John Chavez gets an excellent rating. At no time was I pressured by him. My whole experience at Boucher in Waukesha was great. I would definitely recommend it. I drove home In rainy, sleety weather and my little FIAT held the road beautifully. I love my car. Many thanks to all at Boucher in Waukesha, Wisconsin who made this possible.
Sales Experience sub-par / service above
The overall sales experience was what you would expect from a buying a car down to the request to sign a random piece of paper stating I would purchase the vehicle to passive aggressive comments regarding my trade-in and the applicable price. To elaborate a bit further, I asked the sales rep to detail out pricing a bit further and to offer $3K on a trade-in since I had a quote for that amount from a local dealer that day and the initial offering was $2K. I was ultimately presented with a scribbled note stating that if they give $3K I would purchase the vehicle. At which I responded, that this transaction is based on trust from both parties and good service from their side. Signing a random piece of paper does nothing to bolster either and is pointless as it would certainly not be a binding contract. I informed him that if he came back with $3K I would proceed to the next stage of the process, but I wasn't bothering signing a random piece of paper. After about another 20 minutes the sales rep returned stating they could do $3K and added that the car needed even further repairs after they looked at it again, "but they would give me $3K." I totally understand the dealer is trying to make a profit, but if you are going to present me with $3K there is no need to make the additional comment. It adds nothing to the transaction other than lower that customer service experience. The overall price of the vehicle was very good which ultimately led me to purchase despite being irritated by the aforementioned issues and other comments made by the sales rep. If the pricing were not there for that car I do not think I would have purchased as quickly or at all as my intention was to continue shopping that day. On a side note, the overall process took WAY too long. I arrived at 1030am and did not leave until 500pm. There was about a 1hr gap in there when I drove home to obtain the title to my trade-in to complete the process, so ~5.5hrs is what I spent at the dealership. This is completely unacceptable. I value my time perhaps far greater than others and I feel the entire process could have been completed in roughly 3 hours or less. My car is there for maintenance...already, but I don't feel that is the product of the dealer. The service department has been helpful and polite through my experience with them thus far. I did also contact the dealer in reference to a cargo net that was missing from my purchase and touch-up paint to which the manager has been helpful as well. My more "critical" areas of this dealership surround the sales side. My wife uses the dealer for her service on a 2011 Santa Fe and has had nothing but great things to say about the service shop. Her vehicle was not purchased from this dealership. I would be on the fence regarding recommending a purchase from here at the moment, but would recommend their service department for those types of needs based on the collective experience of our family. I would recommend buying a vehicle from here if the price is right, but with only one buying experience from here I cannot for certain suggest it was the sales rep who makes me feel this way or the dealer as a whole. I would suggest a buyer go to this dealership and keep in mind my comments when doing so.
Good experience, will buy again
Delivered a car fast and efficiently. worked hard to get the deal to what I was looking for and stayed in touch to make it happen. Good Job!
New 2016 Sonata
Purchased a 2016 Sonata for the leg room. We found Chris Baker replied to our emails quickly, with details and answered every question we had. He was just as through when dealing face to face and produced all he promised. We are very satisfied. Having owned the car for 5 days now, love it!
Great Experience!
Had heard about Boucher from a friend. Have had a Hyundai for over 11 years. Wife needed one and decided on a Tucson. We had a wonderful experience. My wife loves the car. Everyone was very friendly and helpful, even after the sale. This dealership is highly recommended.
New Elantra
Got my 2016 Elantra for a great price. Dan was great. Looking forward to working more with Boucher in the future! Hopefully only good things to come.
All around fabulous experience!!
Alex and Rafael were a pleasure to work with. I have been a Nissan Boucher customer for 25 years and I didn't think it could get better...but it did with my experience at Boucher Hyundai. Thank you for a great car buying experience!!
Perfect results
Bobby and staff helped and worked on getting me the best car for my family and the best rate possible, they never stopped on the pursuit of getting my new car.
Easy, stress-free and smooth
Everyone I encountered during my experience buying a new vehicle was helpful, friendly, and respectful. Alex made sure all my questions were answered and was patient with me during a very busy sales season (last day of Black Friday 11/30)and didn't let that prevent him from taking his time with me, not rushing me, making sure I had all options explained.
Courteous and Helpful
We have purchased many cars in our life but this was the first time we opted to lease. It was also the first time we purchased a vehicle that didn't belong to what was known in our day as The Big 3 Auto Makers. We were told by a family member that what we wanted was an Hyundai Genesis, and our salesperson Chris Baker went above and beyond to make it work for us. He was extremely patient when it came to answering our questions. Some of which I'm sure we asked more than once. His patience carried over to when we picked up the car and he explained all the features that it had. In short it was a very pleasant experience and we've already recommended Boucher Hyundai to several friends and told them to make sure to ask for Chris.
Two New Vehicles
After being involved in an accident, my fiance and I were crunched on time to find a new vehicle. Coming to Boucher Hyundai was one of our best decisions. From the moment we walked in the door, we felt like family. Xander was our sales person, and he did more then an excellent job. He was never pushy, and worked hard to get us prices and options that fit into our budget. He spent a lot of time explaining the vehicles and all the options they had (which was important to us, being our first time purchasing from Hyundai). Financing went by really quick and smooth as well. When we came back to pick up our vehicle, Nick (the sales manager) even offered us to join in on their lunch. The whole experience at Boucher Hyundai was very smooth and relaxed. It was so great that not only did we purchase a new vehicle to replace our totaled one, but we traded in our other car to purchase a second new vehicle! Whenever anyone is looking for a new vehicle, I will be sure to recommend Boucher Hyundai and Xander Gawin!
Two New Vehicles
After being involved in an accident, my fiance and I were crunched on time to find a new vehicle. Coming to Boucher Hyundai was one of our best decisions. From the moment we walked in the door, we felt like family. Xander was our sales person, and he did more then an excellent job. He was never pushy, and worked hard to get us prices and options that fit into our budget. He spent a lot of time explaining the vehicles and all the options they had (which was important to us, being our first time purchasing from Hyundai). Financing went by really quick and smooth as well. When we came back to pick up our vehicle, Nick (the sales manager) even offered us to join in on their lunch. The whole experience at Boucher Hyundai was very smooth and relaxed. It was so great that not only did we purchase a new vehicle to replace our totaled one, but we traded in our other car to purchase a second new vehicle! Whenever anyone is looking for a new vehicle, I will be sure to recommend Boucher Hyundai and Xander Gawin!
Procedure handled with ease.
The leasing of the 2016 Elantra was done with detail shown to each part. I left feeling very well informed of any details I need to know.
Friendly, accommodating, and helpful
I suddenly needed to buy a car after an accident and went to a couple dealerships before Boucher Hundai. Nowhere else was anywhere near as wonderful. Michael listened to what I needed and was very understanding and accommodating when I was picky about the cars that were in my budget. He also showed me cars solidly within my budget whereas the previous dealerships showed me several that pushed it or went over! It shows a real attention to customer service, in my opinion, to push away that chance of a higher sale I've been a part of three previous car buying experiences and this was the first time I felt like a person to the whole dealership rather than a sale opportunity.
Very pleasant 1st time car buying experience
The dealership was very helpful in finding me financing on a brand new vehicle I liked and got it done quickly! Very pleasant experience, highly recommended!
Awesome Car Buying Experience!
This was my first time purchasing a brand new vehicle, the dealership and Scott Harrison were very helpful in finding me a car I liked and financing that fit my budget. It was quick and easier than I expected!
Something smelled Fishy
Came to the dealer to look at a used Jeep Liberty that I saw on Cars.com. Sales people were very accommodating. Took the vehicle for a test drive and noticed a weird smell inside when the heater was on. Asked the sales guy about the smell and he said it was probably from the cleaning product used when car was detailed. Looked under the hood and noticed the coolant reservoir was dry and contained a brownish slimy residue. Asked the sales guy about this and he talked to another sales guy and they said it as just that the coolant was low and this would go away when it was filled. Thought it strange that it wasn't filled since they said their mechanics go over their vehicles extensively before putting them on the lot. Fortunately, they allowed me to take the vehicle to another mechanic before purchasing. This mechanic immediately said that a "leak-stop" product had been added to the cooling system. That was the reason for the brownish slime in the coolant reservoir and the foul smell when the heater was on. Obviously, there was a leak somewhere in the cooling system or engine block that someone was trying to hide. Took the car back and didn't buy it. Sales guys pleaded ignorance and said they would have their mechanics look at it again. Won't be looking for used cars there anymore.
New Car Purchase
I had been shopping for over a year and loved the car I was driving, so when I finally made up my mine to purchase, it was the week of Thanksgiving and I had two days to make it happen. Dan my salesman made it happen! I stopped in Monday night and picked up my new 2016 Elantra Tuesday night. I had a very Happy Thanksgiving!!
Amazing!
I walked in with a Chevy Tahoe that was too much for my family, and walked out with a Nissan Quest. They listened and worked with me until we were all satisfied.
Pleased with my Experience
My purchasing experience at Boucher Hyundai with Alex Dominguez was very enjoyable. I believe that I received a fair deal. I had my previous car serviced there often and have been pleased with the work that was done and what it cost. Plan to continue having future service work done there as well.
Happy with Dealership
My purchasing experience at Boucher Hyundai with Alex Dominguez was very enjoyable. I believe that I received a fair deal. I had my previous car serviced there often and have been pleased with the work that was done and what it cost. Plan to continue having future service work done there as well.
Great, stress-free experience
Car shopping alone can be intimidating and stressful, but my experience at Boucher Hyundai was great! There was no pressure, hassling or fast talking. The prices were excellent, and the gentlemen working there were very friendly, kind and sensitive about keeping the process time efficient! It was a refreshingly comfortable and easy car-buying experience!
Boucher Hyundai is great!
Great place to buy and get service. Really enjoy the service work. They are very accommodating and friendly and fast. I live 40 minutes away and will always go here rather than any place closer to home.
Good experience
We got what we went in for. The only comment I have is that the vehicle did not have cruise control and that should have been pointed out.
Everything was great!
I was very pleased with my experience. I don't have any complaints at all! Scott & Nick were both very helpful during my car buying experience.
Great Customer service
I really was in need of a car, been searching for a while I finally went to Boucher and they really helped me find the right car. I love my new chevy cruze
I didn't think I'd qualify
I purchased my dream car and took it home the same day! I didn't think I'd qualify due to some late payments on a vehicle which I co signed; and then a pair of scooters which I surrendered because nobody wanted to drive them. I really thought I'd have to save up and pay cash to purchase a new car. Thank you BoucherHyundai!
Good Experience
My experience was very good. The process went smoothly and I felt informed on my purchase and was not trying to be sold a car I wasn't interested in.
Great service
Everything was excellent, I'll always buy from there!
Happy customer.
My purchase of a 2016 Hyundai Tucson from Boucher Hyundai pleasantly differed from past car buying experiences. The only hard part was my decision on make, model and my budget line. I went in on several occasions, because of my difficult personal schedule, and if a specific sales person was not available another just seamlessly picked up the ball and we kept going. During the discussions several incentive offers were made and all were followed through with at the final signing. Even the closing process was fast and clearly explained which was surprising compared to previous car buying experiences. I am a very :) (happy) customer.
Awesome personal service!
I had been going back and forth whether or not to even look at new cars. My 2006 Sonata is a great car. It has 154000 miles and still drives great! I heard the deals on the radio about closeout prices for 2015 Sonatas and 0% financing (other dealer). My wife and I set aside time to visit a couple other dealers later in the week, so on my way home I figured I would stop at Boucher. I walk in the door and was greeted by Chris Baker who said, "Welcome to Boucher. Are you here to see anyone?" I said no, and he said he would look for an available sales person, since he had another appointment coming in 5 minutes. All other sales people were busy, so he said, "Lets get started and take a look at what you may be interested in looking at." He listened to what I liked and what I was looking for. He gave me all the time I needed as his appointment showed up (and I had no idea they had arrived). He managed to find the perfect car on the first try while also coordinating his appointment at the same time. I always felt that he listened and answered all my questions. He is very knowledgable about every car I tried to make sure that the one I drove first was the best option for me. Chris Baker was so personal, my wife and I never went to another car dealer to try any cars or look at any of their deals (which is unusual,since we shop and price everything). The other reason we never went anywhere else was because I have had great service at Boucher in the past. Randy in service has always been a great service tech. Thanks for being personal and listening to the customer!
Stress free & fun
Being at Boucher Hyundai was a awesome experience. Working with Michael Kuester was like dealing with a good friend. He was down to earth, funny & so was the staff.
Found on CARS.com and love it!
I found my car on Cars.com and then came to Boucher Hyundai to see it in person, the staff were friendly, not pushy like I experienced at other dealerships, and very accommodating. My husband can be a stickler and they were patient and able to answer all of his questions and concerns. The finance guy explained everything and he too was quite personable and friendly, never did I ever feel like I was being pushed into anything or that I was being "sold a bill of goods" (if you know what I mean). I would and have recommended them to others and I love my new used RAV4!
Customer experience
I am very happy with the vehicle and customer service I received a Boucher Hyundai. I was treated professionally and received a clean car to test drive with a full tank of gas.
Helpful first car leasing experience
I worked with Scott Harrison. He was the perfect sales person for me because he wasn't pushy at all and very helpful. My first lease car was totaled after a week due to a woman running a red light and hitting me. Scott was very helpful in getting me into a new lease after that. Hyundai also gave me multiple rental cars in the time i was waiting to set up a new lease which was very kind of them.
Mileage: 0
Color: White
Transmission: Automatic
Body Style: SUV
City: Waukesha, WI
Engine Type: 4 Cyl
Mileage: 0
Color: Black
Transmission: Automatic
Body Style: Pickup
City: Waukesha, WI
Engine Type: 4 Cyl
Mileage: 0
Color: Gray
Transmission: Automatic
Body Style: Pickup
City: Waukesha, WI
Engine Type: 4 Cyl