Bommarito Volkswagen Hazelwood

4.9
Overall Rating

Customer Service: 4.9 Buying Process: 4.6 Quality Of Repair: 4.6 Overall Facilities: 4.9 Quality Of Work: 4.9 Friendliness: 4.9 Pricing: 4.8 Overall Experience: 4.9


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Pleasant experience

5
Makersforme on 11/27/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From the moment Joe introduced himself to the moment we drove off in our new car, I never felt pressured. The experience was just so easy going. Prior experience at other dealers always made car buying nerve racking, but not here.


Great price with friendly service on an awesome new GTI!

5
MK7GTI on 11/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bommarito VW had great service, nice friendly staff and a good price. Very clean facility and a good inventory. The financing process went very smoothly as well.


I didn't expect such good service

4.8
Jacqueline Scott on 11/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I have never had what I would call a quality interaction with a car salesman, so I truly went in with an attitude. My son saw a Bommarito car on the internet and I agreed to only look at it. Turns out it was a good price and within our price range. Joe Grayson came out and blew my socks off. He was friendly and allowed my son to fall in love with the car that called him (not the car we originally went to see). Joe set the bar for what I would love all car dealers to aspire to. Good job Joe. We'll be back to Bommarito for our next purchase. 5 star service.


Dispel myth of used car dealer

5
Jacqueline Scott on 11/17/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I have never had what I would call a quality interaction with a car salesman, so I truly went in with an attitude. My son saw a Bommarito car on the internet and I agreed to only look at it. Turns out it was a good price and within our price range. Joe Grayson came out and blew my socks off. He was friendly and allowed my son to fall in love with the car that called him (not the car we originally went to see). Joe set the bar for what I would love all car dealers to aspire to. Good job Joe. We'll be back to Bommarito for our next purchase. 5 star service.


Used Volkswagen Sale

5
STL Car Guy on 11/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had a great experience buying a 2014 Jetta with Brandon Harris at Bommarito Volkswagen . Would recommend that you visit him for any vehicle purchase.


Outstandian Service

4.8
stlflaca012883 on 11/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Our sales rep. Was super helpful, cordial and so far the best customer service I have experienced in a Auto Dealership. Great Job Guys. The have earned all my future business.


Joe & Mark very helpful

5
Honda68 on 11/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Joe Grayson and Mark Gaby were very helpful to us getting a car we could afford and threading our way through the complication of knowing we would be dealing with VW later re our previous diesel Jetta. I consider Joe one of the best car salesmen I've ever dealt with and Mark Gaby also helped us get the car we needed and could best afford. Nick Taylor was a helpful addition to the team that helped us get into our new Golf Sportwagon.


Disabled Adventures in car Shopping

5
Spart on 11/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Having disabilities is rough, When you are new to getting benefits sometimes their are hoops to jump through. I started out looking at vehicles through Bommarito's website. They have great selection. Must be quick to go see them in person though they sell them like hot cakes with the Great service. I looked at a Honda Accord first had my heart set on it but had no money down, (it sold before I got my money) Joe and the Guys stepped up to the plate though and found me something more utilitarian to my Disability needs than the accord at the same price.Thanks Guy'sJames Engel


Great car buying experience at Bommarito VW

5
Markie on 10/30/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Once again I received a great new car buying experience... not only was the sales person (Chuck) friendly, down to earth and trustworthy... the entire experience was seamless.. thank you again!


2016 Passat

5
Steven Dayton on 10/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Joe Grayson was good to work with and was very helpful. This is my first time purchasing a VW we will see how it goes. John Sanchez took the time to explain the financing and warranty.


TDI Recall

1
enohyska29 on 10/28/2016

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

I bought a brand new TDI Passat from these guys in 2015 and also bought a warranty plan that cost me around $3500. My car was effected by the TDI recall, i am therefore trying to get a full refund on my part because i never got to use it. They keep going back and fourth with their costumers and they never actually solve the problem. I will be calling the local news and reporting a story on this matter, it is not right to sell a product at your dealership and not claim responsibility, this is fraudulent. I am sick of being played with.


professional people; helpful in choosing a car

5
Ann M Rule on 10/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone at the dealership went out of their way to make sure we were satisfied with our purchase. Joe was great and very helpful--even staying late to make sure we understood how to operate the vehicle.


Satisfying trade in.

4
Vinegarcider on 10/20/2016

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

This is our second car from this dealership. Friendly, helpful, low pressure sales. Happy with our deal and the experience of car buying. Thank you.


Ask for Chuck!

5
Melissa Greenmonstergirl on 10/19/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have bought 2 cars here and about to turn in my TDI and purchase another if all goes right. Excellent service and correspondence to know what's going on at all times.


Great experience so far

5
matty_stl on 10/12/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I got a really good price without too much haggling. There were a few issues with my car in the recent weeks after I bought it, but they fixed each one quickly and even seemed happy to help.


Pink Beetle

4.8
M on 10/06/2016

Customer Service: 4.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great experience purchasing a limited edition Volkswagen from this group. Worked with Brian from the internet group; very funny and quick to respond. Had some delays in getting to financing the night of pickup, due to end of the month stampede, which was frustrating because my paperwork was already negotiated and filled out; only had to dot the is and cross the ts, but outside of that easiest car buying experience in all my years.


Easy Dealing

4.7
#pinkbeetle on 10/04/2016

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

Great experience purchasing a limited edition Volkswagen from this group. Worked with Brian from the internet group; very funny and quick to respond. Had some delays in getting to financing the night of pickup, due to end of the month stampede, which was frustrating because my paperwork was already negotiated and filled out; only had to dot the is and cross the ts, but outside of that easiest car buying experience in all my years.


Bomarrito VW Experts

5
Kathryn on 09/22/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

From the moment I made contact with my Sales person ,Andre Branch,to the final new vehicle review, which was through and professional, I will probably always return to Bomarrito for ALL my vehicles. I came to test drive a used vehicle and left with a BRAND NEW vehiclce in the same price range with terms that exceeded my expectations.The experience was exceptional because the facility was clean,provided a nice customer service waiting area and the atmosphere was professional.It was a pleasure working on my terms with Paul Carter and I was greeted by Marc Gaby,sales Manager, and that made an impression. He took the time to introduce himself.....that speaks volumes in terms to personal customer service. The team worked with me to secure the auto loan terms I needed.


Wonderful Dealer! Wonderful Car!

5
JOY1993 on 09/21/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I strongly recommend Bommarito Volkswagen to all VW fans. It's the best place to find what you want and to make a deal. Mike White was my salesman. He is so easygoing, patient and knowledgeable. He even cleaned my car by himself!


Wonderful Dealer! Wonderful Car!

5
joy1993 on 09/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I strongly recommend Bommarito Volkswagen to all VW fans. It's the best place to find what you want and to make a deal. Mike White was my salesman. He is so easygoing, patient and knowledgeable. He even cleaned my car by himself!


Courteous and knowledgeable staff

5
Asaunders6808 on 09/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Joe Grayson was my salesman for the second vehicle in 8 months. He is a great and knowledgeable salesman. If you're looking for a great dealership and salesperson, go on down to Bommarito Volkswagen and ask for Joe.


Great experience

5
Davidt39 on 09/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Joe Grayson provided excellence service as usual. If you want a great with an extremely knowledgeable and helpful person, ask for Joe. The service and finance departments are also very helpful and make the Hazelwood experience very pleasant. We also love the free Starbucks, ice cream and morning donuts.


Great customer service

5
Sheila Jolly on 09/16/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Myself and my daughter have bought new cars from Joe at Bommarito, he is amazing! We couldn't have asked for Better Customer service!!


Great Service, Friendly Staff!

5
DanielleB on 09/15/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Called ahead to come look at a vehicle. It was pulled up and ready to go! We bought it that night. The buying process was easy and the finance guy even stayed late to get everything completed! I would like to thank Mike White for the great customer service.


Great Service, friendly staff!

5
Danielle B on 09/15/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Called ahead to come look at a vehicle. It was pulled up and ready to go! We bought it that night. The buying process was easy and the finance guy even stayed late to get everything completed! I would like to thank Mike White for the great customer service.


It's hard to put into words.....

5
Zeke2 on 09/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

There is so much to say about Joe Grayson and John Sanchez. I have never been treated so royally before. The phrase, "Going above and beyond the call of duty," doesn't do this these two justice! I WILL recommend this dealership to everyone I know!! Everyone had a genuine smile on their faces from the detail people to the front receptionist! I'm so glad I came here! Give them a try. You will NOT be disappointed!!


Above & beyond

5
Shelbyw on 08/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I can not even begin to express how incredible this dealership is. Joe goes above and beyond to make sure that you leave with the car of your dreams! And the best part? When you leave, he isn't done! He checks in on you, shows you that your business was appreciated, and does everything he can to make sure that you are happy with your new car. I'll never buy a car from anyone else!


My Dealer of Choise ... Forever

5
GRichardson on 08/19/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We've had four great VWs, including two from Bommarito: a 2013 Sportwagen, a wonderful car, and a 2016 CC that's the best buy in driving machines. We can't imagine buying elsewhere. They are among VW's 20 best international dealerships (for excellent reasons) and employ Missouri's only two top-rated service techs. Every employee we've dealt with has been gold-standard. Bommaritto is more than worth extra miles of driving (we have two closer dealers). Our salesman Joe Grayson made every detail of buying and delivery a pleasure and was infinitely patient in explaining the CC's fantastic array of intuitive bells and whistles, linking IPhones and making other settings. Impressive. Managers George Bussey, an ol' Teddy bear, and Marc Gaby are delightful and finance's John Sanchez ... these people are rarities in any business. Same for service personnel. We give precious few five-star reviews. Bommarito Hazelwood earned this one.


Pleasant

4.4
Gigi on 08/18/2016

Customer Service: 4.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Our salesman was thorough, considerit, and very helpful. The business manager was as well. Overall it was a good experience and I would return to purchase another vehicle.


So glad I made the trip

5
Ren2622 on 08/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I found this dealership during an internet search. I was hesitant to drive out of state to purchase a new car but am so glad that I did. Although I didn't qualify for a couple small incentives that were included in the net price they were able to find another incentive to keep the price of the car down to very, very close to what was advertised.. In addition I got a great deal on financing! I left with a new VW and payments within my price point. Even after the sale they were great to answer any questions. I have and will continue to steer potential buyers in their direction. Make the drive to Hazelwood - you'll be glad you did!!


So glad I made the trip

5
Ren2622 on 08/13/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I found this dealership during an internet search. I was hesitant to drive out of state to purchase a new car but am so glad that I did. Although I didn't qualify for a couple small incentives that were included in the net price they were able to find another incentive to keep the price of the car down to very, very close to what was advertised.. In addition I got a great deal on financing! I left with a new VW and payments within my price point. Even after the sale they were great to answer any questions. I have and will continue to steer potential buyers in their direction. Make the drive to Hazelwood - you'll be glad you did!!


Be careful!

1.5
Wisernow on 08/08/2016

Customer Service: 1.0 Quality Of Work: 1.0 Pricing: 3.0 Overall Experience: 1.0

Bought a 3 year old Nissan from them. Same old back and forth sales tactics had to check with manager 4 times to finally get price. Have not had car 30 days and air conditioner went out . Called them and they said not their problem. Car was also not cleaned up very well found toys under seats etc then they left mats in trunk which didn't match and stained Be careful when buying a used car from these people . They just want a huge volume is used car sales and don't care about the customer


Making Spending Money Fun

4.8
Ronnie48 on 08/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We stop by this dealer to just see want they had, and met Brandon the best sales person. He made it feel like a friend showing a car I like rather then a sale person out to make a deal. We purchase an SUV from them and will be doing business with them again. We are sending anyone we know looking for a vehicle to go see Brandon.


easy and excellent

5
tiguan owner on 08/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

both Marc and Joe made everything about the transaction smooth and uncomplicated. Joe was even closing out another sale and still found plenty of time for any questions we had. We bought a car 3 years ago from Marc Gaby and had a great experience, which is the reason we came back for another. I would recommend either one to a friend or family member.


The extra mile

5
theAzera on 07/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We were recommended to this dealer by another satisfied customer. Our salesperson, Andre Branch, made our experience great. He was knowledgeable, honest,no pressure. He suggested a car with features I was looking for and it actually had a few I had forgotten that I wanted. The car was late model pre-owned and small concerns were addressed to our satisfaction. We walked away feeling really good about our investment. Kudos to Andre for the great experience.Cary


Great service

5
TN2000 on 07/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I meant to write this review a while ago but never got to it! I was in dire need of a car a few months ago and Alex Wolff was very helpful and professional. He helped me find an affordable and reliable car(ford focus) that I have had absolutely no problems with. Very trustworthy and overall smooth transaction. Definitely ask for him if you are looking to invest in a car!!


"PRESSURE FREE EXPERIENCE!" AWESOME!

5
Yvonne on 07/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My sales person was Dave Smith (aka) Big Dave.. great person to do business with. I never felt pressured during my transaction and that was a good feeling. Dave did a great job getting the price that I wanted to pay for the car and the extra amenities that I wanted in the vehicle. I truly feel that if I had felt pressured I would have not purchased this vehicle. Thanks Dave for letting this be a pressure free experience. I would highly recommend this sales person and dealership."Thanks Dave job well done!"Yvonne R. Hughes


Bought a used car

4.5
Chester Rebel on 07/03/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

Excellent attention. Promises kept. Overall, a great buying experience.


Good Service

5
Ely on 06/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

They provided us excellent service. He took his time explaining the procedure during buying my new car.. Yayy Brandon


Customer Service

5
Son on 06/22/2016

Customer Service: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Joe Grayson helped solve my problem and got my son in a reliable vehicle. I didn't think I could have gotten it done without his help.


My GTI

5
Jorgo58 on 06/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is undoubtedly the best dealer I have ever worked with. The attention I received from everyone I delt with was extraordinary. This location is a low pressure, high information place that truly makes it a pleasure to deal with.


Everything went smoothly

5
Patrick M. on 06/17/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

"Big Dave" Smith took great care of me. Catered to my needs and made sure I not only got the most bang for my buck but made me feel comfortable and in the loop throughout the process.


Knows the meaning of "Customer"

5
Andrew Swyers on 06/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kevin Hall & Marc Gaby both took excellent care of me with my new 2016 Passat. They pulled strings to make sure I ("the customer") was first priority. I have bought many cars over the years and the experience I had at Bommarito Volkswagen tops them all!Great Job, gentlemen!


Great experience with Mike White!

5
Jessica_Beamer on 06/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Excellent service! I had been looking at several dealerships with no luck and finally ended up at this one. They were very helpful and friendly! I worked with Mike White, who is very helpful and easy to get ahold of! I had numerous questions that he had answered after hours for me! I really appreciated all the help I received! My experience was great, I would highly reccomend them!


Great service from start to finish by Joe Grayson

4.8
Noserj on 06/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Sales staff, Joe Grayson, & sales manager, George Bussey, were very accommodating a half hour before closing time on Memorial Day. They stayed late to work with us. Joe found the perfect vehicle in our price range and handled all the details from scheduling some small touch-up repairs to pairing the Bluetooth feature with our phone. We loved the service we received. They completely exceeded our expectations. Closing the sale was a breeze with the knowledgeable and personable finance manager, Paul Carter. This is our second purchase from Bommaritio and we would highly recommend them to anyone looking for great service and the best deal on a new or used vehicle. Thanks to all who worked to make this an enjoyable car buying experience.


Joe Grayson nuff said

4.8
Lance Luly on 06/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

It all started when I went looking for a used Touareg. Bommarito VW had what I was looking for, almost.It was a 2014 at a good price. Joe arranged for my test drive and all went well. This car however, was not certified. After a couple rounds of negotiations Joe was able to get the car Auto World certified. There were a couple of spots in the headliner and Joe had the excellent staff of Bommarito expertly clean and repair perfectly.I am well satisfied and recommend Joe and Bommarito whole heartedly.


George is "The Man"

5
heardgirls on 05/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My daughter and I both started with George as our salesman, and he worked hard to find us a GREAT car but unfortunately we did not find the perfect fit at his lot...... that did not stop George. He made sure we got connected to another salesman with the perfect car.We both bought a car from Bommarito, just not from George.What a GREAT salesman. His amazing effort and honesty really made our purchase feel like we were buying from the right company. We would have both gone to other dealers to find cars, but George made us feel we were in the right place.Thanks George.and Thanks Bommarito


Proud Owners of a new Golf Wagen

5
car couple on 05/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I have purchased quite a few vehicles. We have quickly learned that you can purchase a car from any dealer, but the sales/purchase experience can be painful. We purchased a vehicle from Bommarito Honda a few years back, Aaron Harrington was our salesman then. He made an impression from the start, by far the best sales/purchase experience that we had had in all our years of car buying. When we started looking for a VW we reached out to Bommarito again, hoping to have that same experience. Aaron promptly got us in touch with the salesmen at VW and they got the ball rolling with finding us a vehicle. Aaron had set the bar pretty high on our last experience, but Joe Grayson, our sales man for this purchase, and Marc Gabby went above and beyond, making this past purchase the best that we have ever had! We would and will recommend their dealership to everyone! We've been to a lot of them, and started the purchase process from at least 4 other dealerships. Bommarito is the by far the BEST dealership in St. Louis!!


Mike White is great!

5
Gbritton4 on 04/27/2016

Friendliness: 5.0 Overall Experience: 5.0

Unfortunately we couldn't find a car that fit what we were looking for but Mike White, the Internet sales manager at Bommarito VW in Hazelwood made our search much less stressful. He was patient and didn't hound us as we broswed the lot. He was honest and up-front and also tried to find us a car that fit what we needed. Like I said thought, they didn't have what we needed. I wish I could've bought through him but next time, I'll be giving him a call.


Bought a used car on my lunch break!

5
Jim on 04/23/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was expecting a long and frustrating process to buying a used car. The opposite was true! "Big Dave" Smith and John Sanchez worked quickly and had me on the road with a quality used car during my extended lunch break.


Excellent customer service

5
cjgerner on 04/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Joe Grayson made us feel as if we were valued customers. He listened to our needs and did everything he could to accomplish what we wanted. We left with a beautiful Passat which we will enjoy for many years to come. The sales manager, Marc, also, was a huge help with our purchase. It's great to work with people who do not fool around and who give you an accurate price and then follow through as promised.


Awesome!!!!!!

5
Inhisimage on 04/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is the first dealer and dealership that has worked on making my experience simple ,non stressful, and not lengthy. Joe Grayson continuously said "if I earn Your Business" then he went to work to do just that! He was so very patient and professional. The finance department, I think his name was Paul also worked to get the lowest interest rate. What an awesome dealership!!! What an awesome experience! I love my car!


Very Relaxed Laid Back Buying Experience!

5
Shawn M. on 04/03/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

A little background this is my 8th time buying a car, but by far the best experience. Mike White was my salesman only his 2nd week there and was very knowledgable about the brand and was extremely helpful at getting me the best deal. Mark the sales manager was awesome as well. Literally spent less than 1 hour in the dealership from start to finish. Besides who offers 5 years free oil changes and maintenance? NOBODY! Awesome experience, Thank you Bommarito!


A very knowledgeble and entertaining experience.

5
StacyHose on 04/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

As with most, buying a new car is a hassle. However, between the patience and humor of "Big Dave" Smith and breezing through Finance with Paul Carter, finding my perfect car was actually a pleasant experience. I left there that day sending out a message to my friends that are in the market for a new car to visit Dave and Paul.


Pleasure doing business at Bommarito

5
Oakville Buyer on 03/31/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

No surprises. In dealing with our sales rep (Joe Grayson) to our final closing their were no surprises. Our purchase, which was very satisfactory to us, was a pleasant experience. I would DEFINITELY recommend Bommarito VW to someone else.


Pleasant Experience

5
Oakville Buyer on 03/30/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

No surprises. In dealing with our sales rep (Joe Grayson) to our final closing their were no surprises. Our purchase, which was very satisfactory to us, was a pleasant experience. I would DEFINITELY recommend Bommarito VW to someone else.


Former Car Salesman Very Impressed

5
Sethism on 03/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I previously worked at a local competitor and usually by my Volkswagens from them However, Bommarito had the exact car that I wanted, so I called the number on their website and was greeted by a very polite Joe Grayson. Joe confirmed that the car was in stock and I requested an appointment the following day at 5pm, an hour before the dealership was scheduled to close. When I arrived, Joe had the car sitting right out front, clean, and ready for a test drive.After the drive, we went inside to talk numbers, and Joe went immediately to the internet sales price, which included all available rebates, without me having to request or identify any of them. The only negotiation necessary was for my trade-in, and we arrived at a fair offer after several negotiations, which Joe was very willing to advocate on my behalf. We got an excellent Sportwagen at an unbelievable price. At no point during the negotiation did I feel pressure to buy the car, even though Joe, his manager, Al Tabrizi, and the finance officer, John Sanchez, were all over an hour late getting off work. John and Joe stayed 2 hours late to wrap up the paperwork, and John articulated the financial products very clearly, was zero-pressure, and was honest and transparent in every aspect. This was by far the most open and easy car transaction I have ever dealt with, and I know exactly where I'm going for my next VW purchase.


My best car buying experience ever !!!!

5
Zhana and Sten on 03/13/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I hate annoying seals people who push and don't even listen especially if you have ascent. This was the best car buying experience we ever had . Our Seals Consultants Joe Grayson was amazing !!! Hi did give my husband and me plenty of time to look the car. We test drive the car without supervision !!! Hi was very helpful and knowledgeable. The entire stuff was so patient we showed without appointment two hours prior closing on Saturday !!! Thanks to them we left with our new car !!! Thank everyone we will come again !!!


Excellent Service and Experience

5
webbkr on 03/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased my first car a couple of weeks ago, and I couldn't have asked for a better experience. Everyone was very helpful, polite, and accommodating. They truly look out for their customers. Couldn't have asked for a better experience!


Great overall experience!

5
JanMC on 03/10/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

From sales (Chuck Tomsen) to sales manager (Mark) to loan officers (John and Paul) to service (Paul Fix) we were treated like royalty. We will definitely be back for service matters and for any future car purchases. Wonderful experience!


THE HIGHEST PROFESSIONALISM POSSIBLE

5
Sem on 03/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Joe Graysonmade the purchase of our new car a really pleasant experience!His courtesy, understanding, fairness and professionalism are exceptional.We will come again.Thank you Joe !


helpful and patient sales rep

5
cgfighting1 on 03/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Joe is super patient and helpful. I am an international student and I am a female; and I had difficulties understanding the features and some of the "technical" words. Joe spent a lot of time patiently show me what he means till I understand and I am really appreciative of the time and efforts he spent to help me. He explained me different options I have and let me decide to take the one that I am comfortable with. I am glad that I get a car that I like at a good price with Joe's help.


Organized

4.6
Kbelton6 on 02/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

Very organized , everyone was so welcoming and joe Grayson had the best customer service I mean he really worked with me and finding the right fit


Very happy customer

4.8
ths on 02/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Needed to purchased a used vehicle in a hurry, I found one I liked and Joe Grayson did a really great service working with me on this deal.


Best car buying experience I've had!

5
buggirl6 on 02/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From my first initial email and all the way through the vehicle delivery I could not have been more pleased. Alex the sales guy was amazing and explained everything very thorough. And I can't say enough good things about Marc the sales manager. He went above and beyond for me and got me into the car of my dreams! You guys have definitely earned a customer for life! :)


Joe was great!

5
MandaMorgan on 02/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had a great experience with Joe Grayson at Bommarito Volkswagen. He was very informative and helped us get a great deal on our new Golf. Even though we were in at the end of the night, he still stayed around after the paperwork was done to show us the details of our new car. He even offered to return our rental on his day off. Would definitely recommend to friends and family.


TDI Sportwagon

5
JameTDI on 02/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Called Dealership prior to arriving about the car I was interested in. They had it fuelled up and washed ready for me to test drive. Neal, the salesman, was fantastic. He catered to our kids and was mindful of our time. We did not plan on buying the vehicle that day, but Neil and the Bommarito team really gave us a no nonsense deal. It was the most smooth process for buying a car that I have ever had. I would buy another car from them in the future without hesitation.


"Respectful Experience"

5
shannonethan93 on 02/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My husband and I had been contemplating buying a new car for our daughter. We had been to one other dealer and had a bad experience. We then decided to take our time and begin to look at other places and weigh our options. The day we went to Bommarito we had no intention of buying a car we just wanted to check out the Jettas and ask a few questions They had many to choose from and we ended up going in and Joe greeted us at the door. He asked us if we had been helped and if we needed anything. From there out he worked with us, answered all our questions and was extremely patient with us!!!! We had many questions. If he didn't know or wanted to make sure he had the exact answer he went and found the person who could answer it. All the persons involved in the sale/lease of the car at Bommarito were helpful. They educated us on leasing vs buying and we are very happy with our decision. We thank Joe for all his time and patience!!


As Always, Great Customer Service!!

4.8
Ezrin11 on 02/05/2016

Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Despite what the media is saying about VW, I am a loyal VeeDub fan and as always, great service everything i bring my car in! Keep up the good work!!


1st car buying experience in 20 years

5
Originaljk555 on 01/22/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I haven't bought any car from a dealership in over 20 years. I was hesitant, but my wife has always raved about her experience with Bommarito's Nissan dealership. We found a small car online and took it for a test drive. It was nice for an older used car, but just didn't have that connection with me. Our salesman found many other comparable cars for us dueing the test drive and we decided to try another.This turned out to be the car I was foing to purchase. We waited for almost 3 hours before we needed to leave for the night and didn't get to sign the paperwork. Even with the wait, this is where our salesman shined. Joe Grayson knew that I had no means of transportation during the day, so he offered to come to my house and bring me back the next day. He has remained dedicated to creating a relationship with his buyer and displayed a level of dedication I never expected. He is the reason this experience has been so positive and I consider myself lucky to have a salesman who cares for and respects his customer.Bravo Joe!


Best experience!!!

4.8
Mshogue04 on 01/17/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I've bought 2 cars previous and had bad experiences. The salesmen were always worried more about the sale than the customer but going to this dealership was the best!!! All my questions were answered and I left feeling very happy!!! Thank you


Joe Grayson was great to work with, made the process easier

4
Marybeee on 01/02/2016

Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

My husband and I went to the dealership just to see if the Jetta was comfortable for my husband...some cars are so low that his head hits the roof...and it was just right. Joe Grayson was very helpful and reassuring, the Jetta was the perfect car for us and a deal was made. The dealership was very busy, Joe kept us informed all during the process. So happy this dealership is in North County, close to home and on my way home from work.


Jay made new car buying a lot less stressful

5
bk123 on 12/31/2015

Overall Experience: 5.0

I only buy a new car every 6-7 years and this time was the best because of Jay. He listened to all my concerns before and after the purchase, and didn't waste my time. I love my new VW CC. And, the hospitality and showroom were excellent. Thank You


Made Buying a Car Extremely easy!

5
ygsn on 12/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Joe made buying a car really easy. I told him what i was looking for and he pointed me in the right direction. He helped me make a good decision on what vehicle was perfect for me. I have to say I've never had a better experience spending 29k dollars . Im glad i got to spend it with Joe. In return i got a car i am very very very happy with ! Go Bommarito and thank you very much Joe!


pre-certified car purchase

4.8
GottaloveVW on 12/24/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Joe did a fabulous job in helping me select and purchase my 2014 VW Jetta. He was very personable and knowledgeable without pressuring me to close the deal. He was also respectful of my time during the test drive and purchase transaction. In both cases, the car was warmed up, clean, and ready to go. I was already a fan of Bommarito because I have had all my cars serviced there, and now I am a happy owner of a Jetta from their pre-owned fleet. Thanks, Joe!


Best Experience with a Salesman

5
mssha on 12/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I first looked at cars at this dealership, then saw a car at the dealership across the highway. Joe Grayson had no problem going to the other dealership to meet with me there, to test drive the car. He worked very hard & patiently with me, never pressuring me to purchase the car. Joe's customer service is superb, he had a lot to do with why I bought the car from the dealer. Joe was willing to help from beginning to even after I purchased the car. I have told people when they go to the dealership to ask for Joe Grayson.


Great Dealership with Fair Prices

5
mitulsat on 12/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The dealership gave me a fair value on my trade-in and an exceptional deal on my new 2016 VW Tiguan. I would recommend this dealer to anyone in the St. Louis area looking for a competitive deal for their next new vehicle.


Great Experience

5
jheit on 12/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Joe Grayson was a great help to us in purchasing a new car. While to us it is never a pleasant experience, Joe made us feel at ease with his calm demeanor and welcoming attitude. He was very helpful in all aspects of the sale.


The Most Caring Dealership

5
Lynda Pate on 12/11/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I just purchased a car on Black friday Nov2015 (Dre') was my Salesman he was (Execellent) he answerd all of my question very caring . This is me Second Vw that i have purchased from them. The service dept is Great aslo Paul that works in this dept is also caring and very patient .


Great guy willing to help

5
faiq on 11/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

A great dealership with a great staff. I recently bought a 2012 passat tdi se CPO and it was a wonderful experience. Joe Greyson is a very cooperative young salesperson and he has helped me out with anything ive had a concern about since i got the car. I highly recommend it.


Terriffic Experience

5
ranger on 11/24/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was searching online looking for a new car for my Mom (who is disabled and retired). We looked at several different models and worked with several different reps from different dealerships. Mom needed several options due to her disability and we needed to find the right price on the best possible car for her. We chose a Golf SE but were concerned that she couldn't afford it. After working with several other VW dealerships online we found Alex Woulff at Bommarito. He was able to get the car in the color that she wanted at the trim level she needed at the price she needed. Alex was very easy to work with and highly efficient. We worked with Scott in F&I and he was also very good (even during a total power loss). Everyone there went out of their way to make us comfortable and the whole experience was terrific!


Great experience at Bommarito VW

5
moonwoo on 11/24/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I called the dealership to see if I could get some offers on a Jetta or a Passat that I was interested in leasing. Joe Garyson was the sales representative who picked up the phone and I have to say that he bent over backwards to help me get the best deal on a car. He was very professional and there was no pressure sales tactics during our interactions. The car that I desired was not in stock at the dealership so Joe and his manager searched hundreds of miles to find a vehicle and color of my choice (and brought it back to St. Louis!). Once the vehicle was located, everything else was a breeze. They worked efficiently and professionally. Everything went as it should have and I have no reservations in recommending Bommarito VW and Joe Garyson to anyone who may be in the market for a VW.


Great Car Buying Experience

4.8
VWJetta on 11/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 4.0 Pricing: 5.0 Overall Experience: 5.0

We saw the car we wanted online and salesperson Joe Grayson and worked with us to see if it was the car we wanted. Did not pressure us to buy or choose a higher-price car. Once we decided to purchase, Joe was extremely efficient and moved quickly through the process -- only delay was waiting about 20 to 30 minutes for finance person to be available. Finance person Scott was great, laying out the options simply and letting us decide on best option for us. In and out in about 2 hours - best car buying experience ever had.


Sales Rep. Fred Reckert

5
nissanowner on 11/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Fred made my car purchase easy. He personable and friendly and understood the process of how to make the buyer feel at ease. I would recommend the dealership and salesman to anyone looking for a great car to buy.


Great friendly service and very helpful

5
JohnnyV on 11/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Joe Grayson couldn't have been more helpful or patient with us. He was able to work around our schedule to get the deal done. I would and have already recommend him to anyone.


Great Service!

5
JakeK66 on 10/01/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Joe did a great job in getting the exact car I was looking for. Went above and beyond making sure it was perfect at a great price!


No pressure and no games

5
Why are these kids calling me Dad? on 09/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was in town for the weekend and needed to buy a car for my daughter who is a student there. I found a suitable car at Bommarito VW through Edmunds website. The car was priced slightly above my budget. I called a spoke to George Bussey, and told him my budget on that car. He spoke with his manager and called me back quickly. When I showed up to look at the car, he had it brought around, and let my daughter and I take it for a test drive. We liked what we saw. There was a small issue with the car, which I asked them to remedy (TPMS indication), and they fixed it while we waited to do the paperwork. They found us financing at an attractive rate, which will help my daughter to establish a credit rating. I have purchased quite a few cars, and my experience with George and the team at Bommarito VW was among the most pleasant experiences I have had. They had a great vehicle, and I bought it at what I consider a fair price. There was no pressure, and no games.


Great experience

5
Darrylatcitizens on 09/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Joe Grayson did an excellent job, very helpful and even picked me up from the airport. Came from Michigan to buy a Touareg because of the deal they put together...thank you!


Joe Grayson

5
lspapes on 09/08/2015

Overall Experience: 5.0

He was very knowledgeable, helpful and courteous. He made the experience of leasing a Passat pleasurable. They originally didn't have the color I wanted on the lot, but was able to obtain one and we had it in our possession in a short period of time. Whole experience was excellent.


The dealers are really helpful and nice

5
abc124 on 09/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Joe Grayson is my dealer, and he is extremely helpful in answering all of my questions regarding the car and the various coverage. He also try to make everything more convenient for me, including lending me his office and computer to purchase insurance, and try to help to allow me to use debit card to buy the car. He even gave me some gifts from the store, including two key chains and two vehicle cup holders. I really recommend him to anyone who would like to purchase a Volkwagen car. Everyone else in the store is really helpful and friendly as well. It is a great buying experience overall.


Excellent buying experience

5
RS on 09/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife and I were looking at new Golf Sportwagens during non business hours when we saw the new Golf R and fell in love with it. We returned the next day and met Joe Grayson who arranged for us to test drive the car. Joe is very professional and does not use any pressure tactics to try and close the sale. What impressed me most is when I called the next day to make sure several things were being done with the new car, he had already made sure they were done. I never saw him taking notes, but obviously he was paying close attention. I had the best car buying experience in years, and I will recommend Joe to anyone looking for a new VW.


Bommarito VW Is Buyer Friendly

5
Denice504 on 08/29/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The Bommarito VW salesman, Joe G., got us the deal WE wanted. There was no high pressure sales pitch and the folks there seemed honest. We are happy with our purchase and look forward to a postive relationship with this dealership in the years to come.


Worth my time

5
Moe Ali on 08/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

One of the best dealership I have ever been to! The people are super nice. If you ever go there try getting Joe Grayson. He knows what he's talking about and will answer all your questions. He will be straight forward if you want him to be, no car political games. There cars are 100% good go go that has been passed in inspection. A very professional dealership with such a kind heart for sending cookies. #Bamiritosalltheway


When a problem arose, Bommarito rose higher

5
tigertom58 on 08/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I needed a used vehicle as someone totaled mine. I was torn between the SUV they had and one at Suntrup. It took a long time to decide, since they were able to go lower than Suntrup, I went with Bommarito. I got my car Friday night but on Tuesday it wouldn't start for me to get to work. I was so upset. I called the dealership and they sent the used car service manager out to rescue me and look over the car. They even got me a rental so I could get to work for the rest of my shift. They took care of the problem, were very courteous, and even topped off the tank of gas. It's how a business handles a problem that really shows you what they are made of. I will be back when my husband needs a new vehicle!


Excellent experience

5
Matts on 08/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Joe Grayson was extremely helpful and knowledgable about the cars I was looking at. He worked very hard to make sure I got the car that was right for me, I never felt any pressure to buy. He made sure I got a fair price and was very helpful during the negotiation process. I would highly recommend this dealership, definitely ask for Joe!


Excellant Customer Service!

5
pam777 on 08/26/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our experience at Bammarito Volkswagen was in one word "Excellant". Jason took great care of us. He was kind,proffessional, enthusiastic and very knowledgeable. Thanks again for a great experience.James and Pam Byington


Awesome Service.

5
Mfishman69 on 08/25/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Joe was super easy to deal with. We came in with a basic idea of what we wanted. He was extremely helpful and not pushy at all. He walked us through all of the features, and let us take the test drive on out own as to not add any pressure which was very much appreciated. I would definitely recommend Joe to anyone looking at buying a VW


go to Joe for your new car

5
Ericachao on 08/25/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Joe Grayson helped us with our 2013 Tiguan purchase. He really tries his best to get you the deal you want so when you're at bommarito, ask for Joe!:)


Solid service

5
Zc0826 on 08/24/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The employee Joe was very patient and helpful. My friend bought a nice car for a reasonable price. I would definitely recommend this dealer to my friends.


Joe Grayson

5
Sky_luting on 08/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Joe Grayson is a very kind person. He introduced the car patiently to me and helped me a lot. He is really a good person.


Very positive experience

5
MichaelAtStl on 08/17/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Joe Grayson helped us from the moment when we walked into the building and throughout our stay he was extremely helpful and patient. He also explained everything we need to know as used-car finder. He showed his professionalism and patience well enough that he left a great impression on me and my friend. His friendliness and warmheartedness set the standard for any salesperson. He was definitely on top of that! I would surely recommend people to go and seek Joe if they chose to purchase used cars from Bommarito VW Hazelwood. (visited on August 17th, 2015)


First Car experience!!

5
Patrick on 08/17/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I originally owned a 16 year old Oldsmobile Bravada, which was a reliable car but it had poor gas mileage. I have a 40 mile trip to work and back!! So, this summer my goal was to find a high mileage but efficient car that would save me from many trips to the pump!! I was considering a Ford Fusion, Mazda 6, and VW Passat. Chuck Thompson, with his honestly and knowledge of the VW Passat, made my decision very easy. The rear of the car is huge and the trunk is great for carry my sports accessories.


Relaxing no pressure

5
Ann on 08/17/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had been considering a Civic, Elantra or Corolla but glad now I decided on a VW Jetta (Blue Silk) from Bommarito . George Bussey was so knowledgeable and a great sense of humor. Got an amazing deal, love the non-bulky style and drive. Comfort not bad at all on a long road rip and zipping car for an economy size, good MPGs too. Reviews weren't kidding


Our Second Great Experience!

5
MCL on 08/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Aaron and Neil were a pleasure to work with. Thanks to Matt and Tony as well. They all made our buying experience painless. We really appreciated their professionalism. We love our new VW Golf Wagon!


Excellent Service, Highly Recommend!

5
Pham on 08/12/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Joe Grayson help my mom and I find a vehicle that met our wants, needs, and that fit our budget. He is very sincere and took the time to look for the specifics and features we wanted in a vehicle. He was extremely helpful and provided us with excellent service. Overall, it was an excellent experience working with him. I highly recommend him!!


Great Customer Service

5
grace23 on 08/06/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Joe was very helpful and knowledgeable during our recent purchase of a used car from this dealership. We are very happy with our purchase, the fair price and the exceptional service!


Very Knowledgeable

5
La on 08/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We went to the dealership thinking we wanted a Passat. Thanks to Jason's knowledge of VWs, It became certain that is what we wanted. Never had a sales person know so much about and be a greater advocate of a product. There was no pressure, just friendly matter-of-fact product information.


TDI Expert

5
J on 08/04/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jason is very knowledgeable on the TDI's, presented a very relaxed process as he shared information on the cars and options. Absolutely zero pressure to buy.


Customer Service

4.8
Spcwerner on 07/31/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 4.0 Pricing: 5.0 Overall Experience: 5.0

We searched high and low for months for a car with excellent gas mileage. We looked at many cars and many dealerships. I'm so happy we landed here! An easy hassle free purchase! Our 2015 Jetta TDI is perfect for a fair price!! However what I have been most pleased with is the customer service! There show room is clean well kept and offers lots of amenities the salesmen worked hard to take care of us the finance guy was knowledgable not pushy to sale warranties and extras! Oh and the best part they sent a thank you gift for our purchase! We will be back!!!


Great experience with Jason at Bommarito

5
Leah on 07/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

Jason was knowledgeable and very professional throughout the entire process. He went above and beyond our expectations. We will definitely return when ready to purchase another vehicle.


It was a good purchasing experience

5
handstarliu on 07/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Joe Grayson was our salesman. We came with ideas and he helped us find the vehicles. We tried different vehicles and eventually got a new 2015 Passat tdi. Joe is a cool guy.


Awesome environment

5
nikhil479 on 07/26/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Just picked up my new 2015 Jetta GLI from here and couldn't be happier with my customer experience. Joe Grayson really went over and beyond what I was expecting to hear from a car salesman. It was nice to see he genuinely was interested in me learning the functions of the vehicle I was interested in. Overall great experience, and no dealer in town could beat their price for the vehicle.


Excellent Dealer!

5
MJH55 on 07/25/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This Dealer is Excellent. We came back to this dealership and bought a Passat because my wife had a great experience buying her Jetta 4 years ago. Bommarito has taken great care of us on that car over the years. We did our homework and considered other dealers for our new Passat, but at the end of the day, they could not match the numbers and service that Bommarito offered. Jay Burroughs is an excellent sales representative. This is not a high pressure sales environment, which we appreciated. He helped us get the car we wanted for the budget we were working on. Matt and Tony were also very helpful finalizing the deal and making the numbers work. I would highly recommend this dealer.


Great experience.

5
et'smom on 07/24/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our main salesman was Joe Grayson. He helped us to find vehicles in our price range that were what we were looking for in terms of color, size, etc. We found a car quickly, and LOVE it!


Kevin H ( Joe Grayson Rocks )

5
KHake on 07/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I would highly recommend Joe Grayson because he went above and beyond his job. Honored to have had bought my 2015 Passat Sport from him.


Why Joe Grayson is the man.

5
Rob on 07/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I came to see about getting a used car, but had a budget to work around. I had my eye on a Chevy Cruz, but was open to other options. Not only was he very professional and hospitable, but after actually listening to my situation, showed me a 2011 VW Jetta that I am currently loving. Joe Grayson and the finance team at Bommarito VW got me a better car than I was expecting to leave with, with a great warranty, for less money than I'd thought.I will absolutely recommend Joe Grayson.


Had an excellent experience

5
Jon C on 07/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went in to take a look at a car I had seen online, and I couldn't be happier about my experience. My car salesman Joe really took the time to show me all the features and information about the car I was interested in. I really appreciate that I did not feel rushed or pressured in any way. I would not hesitate to refer anyone I knew to Joe or Bommarito Volkswagen.


Our New Beetle

5
Ging78 on 07/08/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Joe Grayson was our sales guy. We knew what we wanted coming in and Joe was very accommodating. Most of our communication was on the phone, which made things easy to manage with our busy schedules. Joe was very patient and helpful through the process. The whole experience was great. Hassle free and no pressure sales tactics. When our car was available, the paperwork process was quick and clear cut. We are completely satisfied.


Thank You

4
sherib35 on 07/07/2015

Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

Joe Grayson made the process of purchasing a "new-to-us" vehicle easy. He was great to work with (not pushy!) and communicated with us and answered all our questions in a timely manner.


Marc's the man and Bommarito makes the difference!

5
TSI4sure on 06/25/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From the moment i entered the showroom to the time i drove of with my Jetta SE TSi Marc made sure my experience was pleasant and beyond satisfaction. This was my first experience buying a German Auto and i was very particular about this particular dealership since they not only had good rebates but excellent customer satisfaction and i know now why that is true..because of guys like Marc. He invited me into the dealership with a wide smile and with the proper pronunciation of my name at the exact time of our meeting which is always a good sign and explained the whole rebate process and which ones i qualified for. And he was able to offer me another car with a slightly higher price in place of the car(the one we discussed)that was sold before i walked in. I was also in a time crunch and he made sure that i was taken care off (Trade in, Finance offer). I had a very open, honest experience with Marc. I was not able to pick up the car the same day and he took some time on his day off to meet me and make sure that i drove off with a smile on my face. I would definitely recommend Marc to anyone who wants a no nonsense deal. Infact i met a previous customer in the service area and she had nothing but good things to say about Marc and that made my deal even stronger. You may win some lose some in the numbers game but Marc certainly earns your trust with his customer service. When you walk into his office you will see that for sure!


Great set of wheels

5
man2 on 06/25/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Best buying experience I have ever had! Friendly salesmen and knowledgeable and honest about vehicles. If You are looking to buy a VW ( VolksWagen ) give this dealership a try, and I am sure you will find out that," car buying should always feel this good ".


Our third VW from Bommarito

5
VWfans on 06/25/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We recently bought our third VW diesel from this dealership. Marc Gaby helped us with our initial selection and Jay Burroughs filled in for him on Marc's day off when we picked up the car. Mr. Burroughs was very patient and explained the new features of the car to us thoroughly. It was a very positive experience.While we were there, we worked with Matt McManus on a issue with our other car and he was more than gracious and helpful.


great experience at Bommarito VW

5
brian on 06/17/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had the joy of buying a car for a 16 year old boy. George Bussey was a complete gentleman with me and realized exactly what the situation called for. We had no problem finding a great safe car at a fair price. I had never purchased a used car before and the team at Bommarito delivered a sparkling clean car that looked great. Satisfied buyer here!! Happy Son as well. He better be. ????


Once again a great experience

5
Ed on 05/21/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I needed a replacement vehicle to replace a totaled VW (which by the way saved my son's life). Kudo's to Marc Gaby and Gabe Anderson for getting what we wanted via emails and text and having Marc get to the dealership on his day off and going the extra mile for us.


TonyaR

4.8
TonyaR on 05/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I have had a company car for 16 years and decided I was tired of the corporate world. I was in sales and believe me...I can be hard to please and demanding sometimes. I utilized autotrader to look for a personally owned vehicle. I saw a BMW I wanted to check out and drove over to the dealership. It was as nice as advertised which I really didn't expect. I looked and drove one car in my search and bought it. My sales person was Chuck Thomason. He was awesome, very straight forward, and did not lay a "sales pitch" on me. It was a smooth closing! Two days later my service light came on. I phoned Chuck and he stood behind his words. He gave me contact information and arranged for my service at no charge. When I took the BMW in, I was told Von was the mechanic who knew BMW's the best...and he did. Von answered every question I had and was extremely helpful! Even though this is not a BMW dealership, Von will be who I will have service this vehicle. Thanks to all for everything!


Quick, friendly, comfortable experience

4.8
JandAl on 05/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

This was the first time my husband and I bought a car and we were very nervous, to say the least. Big Dave greeted us when he realized no one had approached us yet. He was very friendly and laid back. He gave us the keys to a car and let us take it out for a drive, alone. When we decided this was it, we had to go back home to pick up our trade-in and return later that afternoon. Big Dave was at another dealership at the time, so we were handed off to George Bussey. George was equally as friendly and Dave had already communicated our budget and terms with him. It was a quick and painless process and before we knew it, we were in Kenneth's office talking about payment plans. Kenneth was very helpful and explained everything that we had questions about. The whole process only took about two hours once we started on paperwork!


Easy, quick and amazing

5
jingram31 on 05/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My sales person was Chuck Thomson and he worked with me very well. He showed me all the features of the car and was very welcoming.


My first experience was great!

4.8
Yaslin789 on 05/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I went to Bommarito Volkswagon to fiance my very first car, and the service was absolutely great! Marc and Kenneth were very nice and I could tell they had my best intrest in heart! I refered all my friends to this dealership and plan on getting my next car from Bommarito Volkswagon!


Marc Gaby and Gabe Anderson

5
Dstromb232 on 05/08/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

They were pleasant to deal with. The time I spent at the dealership in buying the new car was great.They also have a great maintenance team because I have had my other Volkswagen there many times.


#1 for Service in the St. Louis area

5
4LifeJC on 05/01/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

As soon as I walked in the door I was greeted by Paul Fix with whom I spoke with on the phone about my car. He greeted me with the most kindful, professional & observant behavior I've ever seen as a service professional in the automotive service industry. I was truly amazed at how he listen to my every word & every problem that I had with my vehicle. Just to summarize part of it - my transmission was bad, I had bad bushings, CV boot, the battery was bad, my poor car needed a lot of work! The warranty I have only covered a used transmission however, Mark Reader, the service manager contacted Volkwagon and upgraded to a brand-new transmission! The service manager went above and beyond the call of duty to replace so many things including a brand new transmission, battery, cv boot and more on my 2008 Passat! My car now drives, truly, like a brand-new car again! The service was fast, friendly, honest, and priced fairly. Most important, my car was fixed right the first time.I would highly recommend the Bommarito Volkswagen in Hazelwood, Missouri for your repairs. And if ever you consider making a vehicle purchase go there. They have great cars, they're honest, & a large waiting area with drinks and free wi-fi!Best part though is the friendly service that you get and the repairs are completed quickly and correctly!There's no other place in Missouri like Bommarito Volkswagen in Hazelwood!


Amazing expirience for a First Time car buyer.

5
Natation15 on 04/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Marc Gaby and Gabe Anderson were absolutely amazing. Support and patience all the way with the entire process. Made everything easy and smooth! DEFINITELY RECOMMENDED!


ONLY buy from Marc!!!

5
mrbillyglenn on 04/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is the second VW that I have purchased from Bommarito VW of Hazelwood, most pleasant place to buy a car. From the time you walk in they are about helping you get what you came for. Don't waste your time going to all the other VW dealers in St. Louis. Go to Bommarito VW of Hazelwood and ask for Marc Gaby, he will take care of you.


Pleasently Pleased Buyer

5
Redz Passat on 04/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Started off on a Monday with Kevin Hall and capturing a list of a few "What my wife is looking for" options. Kevin planned for us to meet with himself and Marc Gaby Wednesday afternoon. A blue Passat was sitting in the driveway all cleaned up and ready to drive. Within a few minutes we asked Marc to show us a couple other models because the car prepared seemed to be too much a base model, but exactly what we asked for. We hadn't realized we were interested in other options.Marc walked us around the lot looking at other Passats and my wife and I both stopped at the same car because this car sparked our interest. A white one instead of a dark blue. Marc got the keys and both Kevin and Marc rode with us on the test drive, explaining in detail the cars features. We were treated like royalty and they both were very friendly and helped make the test ride not only enjoyable, but fun!My wife and I knew this was the one and after our questions about the car were answered and some numbers crunching Marc walked us over to Gabe Anderson's office to begin the financing part.Kevin Hall, Marc Gaby and Gabe Anderson made our visit, to the purchasing of our new Passat at Bommarito Volkswagen, a very enjoyable experience. Dwight Singleton


An easy non-stessful event

4.8
doncunningham on 04/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Made several visits before buying. Neil Lynn was the primary contact. Everyone was friendly and not pushing to make the sale "now." Financing was an easy process. Will go back to this dealer again when in the market. for another car.


Great First Time Experience

4.8
New VW Owner on 04/17/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

This was the first car I have ever purchased before and I was quite nervous as a car sale is an intimidating experience that most people will tell you isn't very pleasant. Obviously those people have not bought a car at Bommorito VW because it was a very pleasant experience. Jay Burroughs was very helpful and honest. I purchased a certified pre-owned and after I drove it off the lot later in the day realized the AC wasn't working. Jay had my car back in the shop and the AC working within a few days and I was not charged. He was insistent that my car be perfect and as close to new as possible and definitely achieved that. I would recommend this dealership to anyone looking for a new car and a good experience.


Rrefreshingly honest, friendly, and non-deceptive purchse.

5
Bird Dog on 04/15/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Marc Gaby is the person I dealt with on the purchase of a Classic Beetle. By the end of negotiaton and sale I believe Marc is the kind of person I would welcome as a friend, co-worker, or neighbor. One thing he certainly has done is make me aware that I brought my business and trade-in to a car dealer of high repute who actually practices win-win negotiation. While he made no pretense of our mutually shared goal to negotiate a contract to acquire a new car, his genuine manner and friendly candid conversation about the beetle, the Bommarito company and the automobile business was interesting and created a learning moment in what is traditionally a confrontational sales vs customer interaction. I believe I offered a reasonable and fair offer for my trade in and he likewise recognized it as reasonable and mutually beneficial. There was none of the usual back and forth Hoo Hah I endure at other less than forthright dealerships. Additionally, the web page I visited to review the inventory was what got me to drive 50 miles from Illinois to Bommarito. The Bommarito webpage had a review of how to read automobile advertisements and understand how they can be misleading. Bommarito does not list unattainable rebates and reductions from the MSRP to falsely give the impression of a huge discount when in reality it would be a rare individual who graduated, seperated from the military and competed drivers ed. all in the same span of 12 months thus leading an uninformed consumer to think they were in for a big discount when in reality it is one they could never qualify to recieve. I am glad I met Marc Gaby and glad I went to Bommarito.


I won't buy anywhere else!

5
Vwpassatguy on 04/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently purchased my second car from Chuck Thompson at Bommarito VW. The first was new, the second was used. Both experiences were amazing. Bommarito has the best prices and the buying experience is is quick and painless. Everyone I dealt with at the dealership was friendly and helpful. I highly recommend this dealership.


Wonderful experience!

5
mayhew,judy66 on 04/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Marc was very helpful and knowledgable. He helped me find the car I wanted and he made the process very easy.I will return and I will recommend Bommarito Volkswagen.


Great Car and Price

5
sheryl058 on 04/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was my first sales experience at this car dealership. Dave made my purchase easy and the car was affordable. He was courteous and friendly. I would recommend this dealership to anyone that wants to buy a vehicle. It was a smooth transition without all the hassle of just making a sale. It was a rewarding experience of excellent service with a smile.Shirley


great experience

5
leslie63114 on 04/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was the first time at this dealership and they made the everything easy. I would definitely come back. Marc made everything simple, in and out with no hassles. I will come back for our next purchase! Thanks again.


Great experience

5
julieandtallulah on 03/25/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was my first time buying a car and George made it so easy and painless. He was so patient (I ask a million questions) and got me exactly what I was looking for at a great price. I will definitely go back here in the future and recommend to all my friends!


outstanding

5
Rick on 03/24/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife and I were 100% pleased with our recent buying experience with this dealership and its internet manager, Marc . The information was accurate, no b.s., no pressure, had a very large selection of convertible beetles and explained the features of each very well. Everyone at the dealership was very friendly, knowledgeable and helpful. We purchased after corresponding on the internet - taking about an hour. The deal was exactly as promised with no last minute surprises or attempts to sell us anything we didn't want/need. The fact that the dealership included a 10 year extended warranty without cost and further complimentary work post sale put them ahead of the competition.The dealership itself is large, modern, well decorated and first class. We would definitely recommend Marc and this dealership to friends and family members without hesitation.


make sure you ask for big dave smith.

5
mcoriell1 on 03/13/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

after a couple emails to get some basic questions out of the way I headed in to talk with dave. with no fuss or head aches he gave me a fantastic price on a Jetta. I've purchased a handful of vehicles in my life and this was by far the best experience I've had. he truly cares about your business. and makes sure you are as knowledgable as he is with your VW.


Quick and Friendly

5
wgarvey1988 on 03/13/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jay was very frinedly and knowledgable about the Volkswagen line. He has helped me and a few members of my family make the right slections for each of us, instead of just putting us in the first Jetta he could find. He was very understanding with scheduling, coming in early and staying late to adjust around my schedule to get everything done in a timely manner.


Problem Child

5
Shane on 03/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It seems that nothing in my life is ever simple..... Why should buying a car be any different. I purchased a used VW from Bommarito and it started having some problems soon after. I decided to trade it in on new car and these people made an otherwise bad deal really nice. They worked with me on the trade in and have provided great service with financing and sales. I had a problem with my payoff to the original lender not providing correct amount and Gabe took care of it for me. Dave Smith was a great salesman and good to talk too. Joe Sterner has taken my problems on and pretty much made me part of the family. I have and do recommend buying a VW from these guys anytime anyone wants to know about my experience. It really was a pleasure doing business there. So thank you guys.


Great experience at Bommarito VW in Hazelwood!

5
Rebecca S on 03/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jay was fantastic....Very knowledgeable, down to earth, and honest! Great selection of certified pre-owned cars. Hassle free buying experience and had a car in 48 hours.


"STRANDED!!!!"

5
Larry on 02/26/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I needed a new car ASAP for my daughter in college and turned to the Edmunds website to simplify my state of confusion. After a few minutes searching I decided on a 2015 Volkswagen Passat Wolfsburg Edition and requested a quote from Bommarito Volkswagen. ( I tried to get a quote where I live in Springfield, Illinois but, apparently they we not too interested in fulfilling my needs at this time. A promised callback of 20 minutes turned into 14 hours the next day. Needless to so, by then I had moved on with my search!!") Within 10 minutes I received an Email from Marc Gaby thanking me for giving him an opportunity to earn my business. I immediately called and literally within 20 minutes a deal was agreed on and my stress level returned to normal. I cannot thank Marc Gaby and his support team enough for the quick, No Gimmick price quote and concern they gave me to address my personal needs. Do yourself a favor and give Marc Gaby at Bommarito VW a call. You won't be disappointed.


Amazing Experience! By far the most friendliest dealership!

5
hariv on 02/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

By far, the best car buying experience I've ever had! Jay was awesome, the experience couldn't have been better. Jay, Russ, Ken, and Gabe helped out so much with getting me into a new VW. They worked very hard, made sure everytime I came in that I got offered something to drink or eat, along with the friendliest people I've seen. I appreciate everything they did for me! If anyone should want to buy a VW, this is by far the best dealership. Suntrup VW has nothing on this dealer! Haris


"Smooth and hassle-free"

5
Tina on 02/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is our second car purchased through Bommarito. At this point, we have no intention of going to any other dealer. We love our Honda CRV and now our van. Marc Gaby and Kevin Hall are an incredible winning team. Between the both of them and your service department . . . I can't understand why anyone would go anywhere else! Thanks for making our purchases and our ownership so smooth and hassle free. Every concern was handled quickly and graciously. With hot chocolate to boot! Love you guys. Thanks again!


Great service and experience

5
Rwolff on 02/10/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Marc contacted me extremely fast and gave me the information I needed to make a great decision on a new VW! The process was friendly, fast and professional.


absolutely wonderful!

5
davery on 01/31/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kevin Hall made the experience of buying a new car stress free and every exciting!!!!! Thanks Kevin for all you did to help get me a more reliable and fun car!! I absolutely love my 2011 Chevy cruze. I will definitely be back when time to by a new car. Thank you for everything!!!!!


Best Car Buying Experience

5
ajfbailey on 01/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is by far the best car buying experience I have ever had! The sales staff went out of their way to find us exactly what we were looking for. They were very flexible and gave us a stress-free, pressure-free buying experience. Thanks Joe & Gabe!


Thank you

5
aprilstl on 01/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Spent a lot of time looking for my next vehicle. I'm used to going to Illinois to find a great priced car. This time I and am happy I stopped at Bommarito VW. My salesman, Marc Gaby made everything a pleasant experience. Even the most dreaded "finance" portion with Kenneth was pleasant! I would certainly recommend this dealer and Marc to my friends/family.Thanks Marc & Kenneth!


Bommarito Or Bust

5
myma on 01/21/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bommarito is the only dealership I considered and they did not let me down. I bought a nice used car with a good warrenty. Everyone I dealt with was great and I enjoyed their help. I'm very happy.


Bought my second Volkswagen in 40 years..

5
Fbryson on 01/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Had the most pleasant experience purchasing my second Volkswagen. My 1972 Volkswagen Bug was my first car and perhaps this will be my last. The salesman, Chuck Thomson was extremely gracious and patient with me. Told me he would even pay my cab fare home that first evening. Gabe, in Finanace, was extremely helpful as well. All around extremely pleasant experience leasing my new 2014 Passat. Also, love my new Apple Ipad.


Thanks

5
BobW on 01/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Fantastic service. Great car for my needs. Spent time looking at other dealers but bought here. Thanks again. I appreciate the time the sales staff spent with me.


Bought VW Passat

4.8
roshan on 01/13/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Bought a VW Passat and had very nice experience. Marc Gaby was really helpful and he was really patient to show me/ explain me different cars. It was really nice experience and I was able to drive back home my Passat with 2 hours. Everything went so smoothly.


Purchase of New VW Golf 2015

5
wallwalker on 01/12/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Recently purchased a VW Golf 2015 from this dealership. I was happy with the price we settled on. No one else in town was willing to give me this price on a new Golf. The people are friendly. I started this purchase by opening a conversation with their internet sales manager, Jay. Excellent service. I was in and out fast. Highly recommended by someone who does not like buying cars in general.


This is how buying a car should be. (hyundai elantra)

5
brian on 01/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife and I had a superb experience at this dealership. mark gaby, jay burroughs and gabe anderson (finance) were the employees who helped us. They were genuinly friendly and were able to help on all levels at our own pace. It was obvious that they wanted us to leave happy and sure of our purchases. This far exceeded my expectations of the type of service at a car dealership. I will come back and have already recommended them to several friends and family. This was truly an outstanding, easy and enjoyable experience.


love my jetta

5
jwells221 on 01/08/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jay and the guys are Bommarito helped me so much got me into a Jetta at my price. Awesome guy to deal with highly recommended.


Excellent all the way

5
Tivoom on 01/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The transaction was fast and easy.#1 VW dealer on my list! Everyone was helpful and courteous; I Would recommend Bommarito Volkswagen to family and friends


Above and Beyond

5
Kathy on 01/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Recently being separated from my husband, life has been pretty crazy. During a terrible rain storm I had slid on top of a median and totally damaged my transmission in my Jetta. I called Bommarito and talked with Paul Fix and from the very moment I spoke to him; he provided assurance, excellent customer service, followed up with me consistently on where things stood with my repair. The bottom line is Paul went above and beyond what I could have ever expected from anyone, at any dealership to make sure I had peace of mind during this process. Thanks to Mark Reader who filled in when Paul was away. These guys are AMAZING!!!!


Excellent Service Department/ Quality Work

5
Rob A. on 01/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I've been bringing my 2006 GLI to Bommarito Hazelwood for the past couple years. I am highly satisfied with the service and the service department team.. The quality of the work has been excellent and the price has been reasonable. Plus knowing the work is being done by qualified VW tech is reassuring. The team is very honest, there was a crack in my radiator fan and the team was not sure if they caused it or not, but the replaced it free of charge. Not many shops would do that. They also work with you with helping make the repair cost reasonable and helping where they can. Over the years I have moved to many states and had work done by other VW dealers, with not much luck. This is the first dealership that I can actually say I trust. Plus they always offer a loaner car. I will always bring my VW's to Bommarito Hazelwood. Any new purchases will be made there as well. They're the best in the St. Louis area.


Excellent/top notch/first class/courteous

4.8
Lucy on 01/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

The transaction was fast and easy.#1 car dealer on my list. ( in stl.). Everyone was helpful and courteous; my overall experience was over the top. Would recommend Bommarito Volkswagen Hazelwood to family and friends.


Excellent buying experience.

5
Larry on 12/20/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I bought my third Jetta a few days ago from Marc Gaby at Bommarito Volkswagen. The people I dealt with were enjoyable to work with, patient while I decided what was best for me, and made the best deal possible with me I could find. I appreciated their suggestions and service.


Integrity, Honesty, & Superior Service!

5
edwardswierczek on 12/10/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I bought a 2014 Volkswagen Touareg from Chuck Thomson at Bommarito Hazelwood Volkswagen on Black Friday, November 28th, 2014. I returned to Bommarito Hazelwood Volkswagen to buy the 2014 Volkswagen Touareg because of the exceptional service that I had received from Chuck Thomson when I had bought my new 2010 Volkswagen CC in December of 2009. Chuck's honesty, integrity, and world-class customer service makes him an asset to Bommarito Hazelwood Volkswagen. Also, Bommarito Hazelwood Volkswagen's service department went above and beyond making sure that my 2010 Volkswagen CC was properly and timely serviced. Because of Chuck Thomson and the service department team including Paul, Anthony, Nick, Mark and Tony (not to forget Anne Kuhl who was a great asset while she worked there), Bommarito Hazelwood Volkswagen has earned a loyal customer! Keep up the great work!!!


Buying my daughter her first car.

5
Todd29 on 12/09/2014

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Had a good experience buying a VW Jetta at Bommarrito VW last weekend. Chuck Thomson was our sales person and he walked us through all the details of the new 2015 Jetta as well as Leading option and buying options. He introduced us to Service Manager Mark who also was helpful. We had a very good experience in leading this 2015 Jetta and look forward to working with the folks at Bommarrito VW again! Sincerely, Todd & Amy Cress


Completely satisfied with my new 2014 Jetta

5
m0lls24 on 12/04/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I bought my very first car (Jetta) from Bommarito VW this past week and my sales person was Jay Burroughs. This experience was wonderful because Jay went above and beyond to make sure I received the right car for the right price. I probably took more time than the average customer, but Jay was very patient with the whole process. The finance department with Ken Frederick was also professional and courteous. I would highly recommend this dealership to any perspective VW buyer.


Extremely Helpful

5
sputbrese on 12/03/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

I was fortunate enough to work with George Bussey, and although I didn't end up purchasing a vehicle from Bommarito, I was so impressed by his service that I wanted to give a postive review. I initially inquired about test driving a Passat, and George very promptly returned my email and setup a time for me to come by. As soon as I got to the dealership, George met me and tossed me the keys to the car to test drive - no questions asked, no forms, no ride along. He simply encouraged me to drive it hard and see what I thought. I ended up test driving multiple Passats that day, which ultimatley led to a purchase at another dealer weeks later. Unfortunately, Bommarito didn't happen to have the exact model/color/miles/etc. I was looking for at the time, or I would have been pleased to purchase from them.After driving, I sat down with George and he was able to give me more information on Volkswagen, while never once pushing me for the sale. This stands in stark contrast to what I've experienced from other dealers, whose only end goal is the sale.If you're in the market for a Volkswagen, I would highly recommend working with George. His level of service and informativeness will make your experience very smooth.


This team is a DREAM!

5
tmforster on 11/29/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Working with these 2 gentlemen was just fantastic. They made things so easy and even played with my kiddos to keep them occupied....or fed them ice cream and fruit to get them all wound up. I absolutely love my car and they are there to help if I have any questions. Can't for tem to help my friends ad family.


Quality Counts !

4.8
craigwhutchins on 11/23/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We looked at many cars and visited many dealerships, We have never owned a Volkswagon !Chuck Thomson was able to make a good deal happen, with follow up and and a winning attitude.This is the second new vehicle we have purchased from the Bommarito Family !!


Marc Gaby and Kevin Hall

4.8
Dkennebeck on 11/22/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Both Marc and Kevin went the extra mile to solve my unique circumstances and put me in a great car that will deliver more value to me. Generous with their time, easy to reach, quick with answers, and a willingness to help, including the offer to come pick me up when I was stranded with my previous vehicle before buying the Passat.


Hazelwood VW is the best dealer around; for any brand.

5
KeriDe on 11/22/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We have purchased five VW cars from this dealership. Chuck has been our sales rep for years and he is a genuine, knowledgeable professional. We have also purchased BMWs from Plaza Motors and although Plaza is the "luxury" brand and still a nice place, VW Hazelwood trumps it in comfort of the waiting area and customer service. Even taking our cars in for service at Haz VW is a pleasure. I can be high maintenance when it comes to car experiences. And like my vacations, I want the Ritz Carlton of dealers. This is it.


EXCELLENT SERVICE

5
REVMORG on 11/12/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone involved in my experience was very polite and professional. I would recommend this dealership to everyone I know in need of purchasing a car. I am very pleased with my new Passat. Kevin, Marc and Gabe.... made my experience very enjoyable.


Excellent Transaction

5
Antonio Santos on 11/08/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great experience from a repeat customer. Presales experience was great. I let Marc know what I was looking for earlier in the week and he forwarded me info on inventory that met my needs. Sales experience was also excellent, Marc provided details for various models for an informed decision in a friendly, no pressure environment. Marc and the crew at Bommarito VW provide, by far, the best car buying experience I've had.


Top Notch!!!

5
scottyf77 on 10/28/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

As a Customer Service Manager I can say these guys know what they are doing. I never felt any pressure once and they are really relaxed and let you lead. They ask what you like and don't like and show you your options and then help you get the right price. After being used to all the hassle you get at other dealers at first I had a feeling like me as a person or my sale was not important because they don't hound you but then quickly realized this is how it should be and you should not be hassled but rather helped and then left alone to decide. I received a more than fair price on my trade in and thanks to Jay I am now driving a 2015 VW Golf GTI and I love it. Safe to say I will be back to Bommarito Hazelwood for any future vehicle purchases! Keep up the great work you guys are awesome and you know Customer Service! Thanks Again!


Great experience

5
tom.kordick on 10/26/2014

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I knew what I wanted to buy and coordinated a visit with Marc. He was very thorough and respectful of our time explaining the details and allowing additional questions if needed. The transaction was smooth. Overall, we are very satisfied with the experience.


Great all around!

5
josh.mihelich on 10/17/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Everyone I came in contact with at Bommarito was very friendly and professional. There was no pressure at any point from anyone. They took their time and really explained everything thoroughly, and did a great job answering my questions. I'm very happy I chose Bommarito and will definitely use them again in the future.


Thanks for not trying to take all my money!

4.8
zootia on 10/05/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

My friend who had recently bought a car told me that when you walk out of a dealership with a new car, the dealer nor you should be smiling.I mean, he is right. If you are shopping for cars the right way, it should not be a pleasant experience for both parties. Researching prices, cross-shopping, haggling with dealers, getting the right value on your trade in.. none of that is fun. Dealers who do this everyday have a huge edge over the buyer, especially first time ones like me. I'd talked and dealt with dealers all week.. probably around 6-7 of them by the time I talked to Stephen.Dude was straight-forward, offered an initial price that other dealers wouldn't offer until after some haggling and was chill through out. More than anything, I didn't get the vibe from him that he was trying to swindle me out of as much cash he possibly could (some dealers totally had that going for them.. instant walk out). When he offered me a final price, even though it wasn't the best deal I had gotten (only by like a hundred-ish bucks though), I felt like it would be well worth the little extra to do business with a transparent guy like him.I would recommend him to friends and family.


Nice Dealer and Great Experience

4.8
jillshi724 on 09/09/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Marc and Russ were very kind and always made us laugh. It's my first time to buy a vehicle by my own. It was really a good experience. I am really satisfied and will recommend my friends to buy vehicles there.PS. It is really sweet and a little surprising to receive a gift couple weeks later.


Nice to make work with you,pleasure to buy a car from you

5
mirsad selimovic on 09/05/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

T his was a really happy day for my wife and me when we were decided to visit Bommarito dilership,We just came over and in a short time have a test drive a few cars, enyoed your proficiency and such a high level of culture and approach to a new customer, as we were.I do not have any idea what is gonna be,we will buy or not a car, and finally we tried and succesfullybought a VW beetle 2013,with pleasure.You have a very nice and polite guys like Stephen Asadorian, who started work and finished job with us. He was wonderful sales and mu opinion is you should keep him.Second I did not see that you want to only seal a car, or take a money from me,you want to make pleased a customer.In last 16 years we did not have better customer service.Thank you very much,Selimovic family,


Listened to what we wanted, outstanding experience!

5
DavidMSmithJr on 09/03/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We bought a 2010 Routan SE. Fair Price, Outstanding Service, Exceptional staff. Brad listened to what we wanted and helped us to find a tremendous vehicle. We were treated like lifetime clients, not first time customers. There was no feeling of being pushed or forced to a vehicle we really didn't want. They were very forthright and honest about the process and the vehicle that we purchased as a Certified Pre-Owned. We could not be any happier with our vehicle or our experience. Bommarito has made a client for life. Thank you for taking the worry out of our vehicle shopping experience and for getting us into the vehicle that we needed and could afford for our family. Brad Gilbert was an outstanding person to deal with and meet all of our needs and addressed all of our concerns. We couldn't have asked for a better experience.


Great experience

5
michelleb711 on 09/03/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I'm completely satisfied with my vehicle and the service that I received from the Bommarito Automotive Group. I will continue to purchase from them.


Excellent Job

5
corrinecollins on 09/01/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We were very pleased with the service we've received. They even took care of the recall for us,during our 30 day check-up. The only issue was the TV, did'nt know how to change the channels. MINOR details.


Dealing with Marc Gaby, in internet sales, at Bommirito VW

5
jeanine040 on 08/24/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased a 2014 Passat TDI, after contacting Marc Gaby in internet sales. Marc's knowledge of the VW product line was quite impressive and very helpful to me. It was easy doing business with him and his colleagues at Bommarito. They gave me a great price on my trade-in. The financial terms were amazing. Marc went with me on my test drive and it was like a VW TDI 101 course. He was great. I ended up purchasing the car I test drove. I would highly recommend Bommarito Hazelwood .


Jay Burroughs was great to work with!

4.8
cbnp on 08/14/2014

Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Great experience! Jay made the whole experience painless and enjoyable. Will definitely work with Bommarito in the future, and recommend Jay to others. Loving my Eos!


Used Car purchase

4
sprehe on 08/12/2014

Customer Service: 4.0 Quality Of Work: 4.0 Friendliness: 4.0 Pricing: 4.0 Overall Experience: 4.0

Purchased a used Toyota Prius from the dealership. We were very satisfied with the sales process and Jay was very helpful and easy to work with. This is our third car purchase from Bommarito and we plan to purchase cars there in the future.


Used Car Purchase 8/5/14

5
jlparks21 on 08/06/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I dealt with Jay from Internet Sales on a used car for my son. Jay was very courteous and a pleasure to work with. We came to a financial agreement without any trouble and Jay made sure the car was detailed quickly according to my schedule. I would definitely do business with Bommarito VW again.


Volkswagen Jetta

4.8
tanyaz1 on 08/05/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Thank you so much for helping my daughter and I find a car! You were a great help and got it all done so fast! We are very satisfied with our new car and can't wait to start off a great year! Thanks again!


Outside Extended Auto Ins. Warranty Co. Denied Repair Claim

5
simms on 07/14/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had an extended auto insurance warranty on my Volkswagen Passat from a company that was NOT affiliated with Bommarito Volkswagen of Hazelwood. I took my car to Bommarito Volkswagen of Hazelwood for repairs. After finding out what the problem was, Bommarito contacted the warranty company to get an approval to have repairs made and paid for by the warranty company. The warranty company did not want to stand behind their warranty as stated in their warranty booklet and denied the claim for repairs. This went on for months that my car was in the shop because the extended warranty insurance co. denial to my claim. With the help, dedication and the professionalism of the staff and team of people at Bommarito Volkswagen of Hazelwood, my claim was overturned and my car was repaired and paid for by the extended insurance warranty company. Because of the dedication, loyalty and customer satisfaction that the Bommarito staff and their team of professional people standby and show to their customers, I will forever be a customer of Bommarito Volkswagen of Hazelwood and will recommend this Dealership to others. I want to give a special thanks to, Mark Reader, Von Morgan and Tony Fargo. Thank You, Ms. S


Terrific Service Advisors

5
cdurbin01 on 07/11/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Getting service work done, even the routine maintenance is always a pain. Sort of like going to the dentist - you know you need to but the money could be spent in so many other ways. Paul Fix at Bommarito does a great job of showing empathy and helping you understand that some things you can't put off. So many other dealerships make you feel as though putting $500 to 1,000 dollars in routine maintenance fees is ... well ... routine. And if you can't afford to get it done - you shouldn't have bought a decent car. NOT SO with Paul and the Bommarito Volkswagon Dealership. I always feel like they understand that I want to take care of the car, but some things I just have to spread out.Great Team at this dealership.


Anderson Family Long Distance SUV Buy.

5
tonyanderson1964 on 07/09/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This was something new to my wife and I, we were looking for a Infiniti JX 35 and found one at Bommarito Volkswagen in Hazelwood, MO. So I emailed them to see if they still had the vehicle. Marc Gaby contact us and said yes. So we went down on Saturday to see this vehicle and we were impressed. For the price they were asking, my wife and I knew, they were not going to much lower then the asking price. So after the test drive I knew for sure this was the vehicle I wanted. Marc asked me what I think of the vehicle and I said I like it. Marc said my job is to get you the best deal here so you don't have to shop anywhere else. And Marc Gaby came through like he said. Now we are back in Kansas City enjoying our Infiniti JX 35. P.S. Marc Gaby, You the Man


Administrator

5
Michael J Woodard on 07/09/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great folks to do business with. I am always taken good care of by Paul and Tony in the Service dept. I have purchased three cars from Marc Gaby and very satisfied with the dealership


Review of Marc Gaby, sales representative by the Drury's

5
Jdrury001 on 07/06/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Marc definitely impressed us with his knowledge, his desire to give us what we wanted, and his efficiency in getting us through the sales process without any pressure from him or the other members of the team. At Bommarito Volkswagen,


Terrible

1.2
jharris8567 on 07/02/2014

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 2.0 Overall Experience: 1.0

The deal was ok, but we waited for over an hour just to get into finance. After we had called to try to get stuff done before hand, they claimed they couldn't. Then proceeded to take 2+ hours. This is unacceptable since the deal was already agreed upon. There are so many ways they could have not cost us so much time. We also recently bought a car from another dealer and it took less than 30 mins from start to finish! UPDATE - so nearly a month later, they now claim the bank that financed us got an error and the interest rate is changing (going up) .2% a total of $57 for the life of the loan. So after the 2 hours, THEY STILL GOT IT WRONG and now are telling us we have to go back and resign everything. Worst experience ever!


Bommarito Volkswagen in Hazelwood rocks!

5
JosephGerhardK on 06/26/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The people at Bommarito Volkswagen in Hazelwood went beyond the call of duty to take care of me. The staff was more conscientious than one would expect from a car dealership. Whatever they are doing there to empower and train their employees to care for the customers sure is working. I HIGHLY recommend them!


Totally responsive, totally professional, totally satisfied!

5
patrickfox922 on 06/22/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We approached all 7 VW dealerships in metro St. Louis area with the same proposition...we wanted to trade two cars for one new VW Beetle convertible in the TDI version, equipped exactly as we specified, while also hopefully getting some cash back. As we quickly learned, not one of the dealers had this exact car on their lot, nor coming in. 6 of 7 dealers tried to sell us a car they already had, or one they had coming in, even though it did not match our specs. A few searched for an existing car that was on another dealer's lot in the same VW sales region as St. Louis, but when this did not turn up what we wanted, they tried to sell us what they found. A couple dealers searched existing inventory nationwide without finding a car matching our specs, but these dealers still tried to sell these cars to us any way.Only one dealer...Bommarito VW of Hazelwood, MO...found exactly what we wanted. In fact they found 2 cars. These cars had not yet been produced, but were scheduled to be produced, and each matched our exact specs in every way. However, neither was planned for St. Louis or its region. Not a problem! Marc Gaby and Matt McManus at Bommarito found a way to have one of these cars re-directed to their agency without even having a firm order from us! (This was a car with both high end features like premium sound and navigation, but also a manual transmission...all to our specifications...but very tough to sell if we didn't take it.)This deal broke new ground in many ways too numerous to mention here, but no matter what the obstacles, Bommarito and Marc and Mike made it happen. We took delivery our new TDI Beetle Convertible yesterday (6/20/14) and we are delighted, with the car, Marc, Mike and Bommarito.


Experience

5
Sdk1966 on 06/22/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had a great experience buying our car with this dealership. We received a fair price, friendly fast professional service. And a great car! I would recommend this dealership.


Michael Woodard

5
Michael J Woodard on 06/17/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Third car purchased from Marc. Great guy and he takes time to work with you. Always pleasant and you get a great deal. I will be back for number 4.


Great deal on a Jetta Sportwagen

5
thethurmons on 06/11/2014

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Over the course of a month or so I shopped around for a Jetta Sportwagen. I saw one I liked online at Bommarito VW, I gave Chuck a call and he remembered me from an earlier visit. We worked out a great deal that day for the car along with my trade in. The process was very smooth and I felt comfortable through the negotiation.Others at Bommarito VW were polite and welcoming.I had a great experience at Bommarito VW and look forward to enjoying many years with my Sportwagen!


$36,995

Mileage: 44871

Color: BLUE

Transmission: 8-Speed Automatic

Contact seller for Body Style

City: Hazelwood, MO

Engine Type: 3.6L Flex Fuel V6 305hp 269ft. l

$40,415

Mileage: 49863

Color: STARFIRE PEARL

Transmission: 6-Speed Automatic

Contact seller for Body Style

City: Hazelwood, MO

Engine Type: 4.6L V8 301hp 329ft. lbs. 4.6L V

$9,995

Mileage: 103691

Color: SILVER

Transmission: 6-Speed Manual

Contact seller for Body Style

City: Hazelwood, MO

Engine Type: 2.0L Diesel Turbo I4 140hp 236ft

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