Check dealer reviews of Bob Robinson Chevrolet Cadillac Buick GMC, Triadelphia, WV

Bob Robinson Chevrolet Cadillac Buick GMC

4.0

Overall Rating

Customer Service: 4.0 Buying Process: 4.2 Quality Of Repair: 4.8 Overall Facilities: 4.8

Plant operator

Mike munday on 10/19/2016

Customer Service: 4.0 Buying Process: 4.0 Overall Facilities: 4.0

Salesman was very good and took care of all my questions and got me the best deal on my truck. Thank you Cory for all your help.

Great Dealership

Youngagnew5 on 10/10/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This dealership is fantastic! I leased my new Malibu from here and everyone was wonderful! This is the only place I will buy my cars :)

5 Star Dealership

Courtney on 10/10/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very helpful and responsive dealership. Seemed to care about my wants and needs rather than just making the sale. Caleb was great, he was very helpful and informative when it came to picking the right vehicle for me. Prices were fair to begin with so haggling wasn't necessary. Once the vehicle was selected, financing was painless. Aaron was great and explained the paperwork accordingly. I even got to purchase a warranty to extend the factory warranty! After, the owner, Roberta greeted and thanked me for my business. I think they've earned a lifelong customer in me!

No Response on Car Inquiry

steve on 03/01/2016

Customer Service: 1.0 Buying Process: 1.0

Never got a response on my inquiry on a used caddie

Good people to deal with.

4.8

Steven Smalls on 09/11/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

I have bought many cars from the Robinsons' and they have always treated me fair. The service department is second to none. Linda the service manger is great and always takes care of my needs.

Great Experience

Kathy Milliken on 05/01/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very helpful, I have both purchased and serviced my vehicles here. Everyone has treated me fairly!

pricing

Bill on 03/31/2014

Customer Service: 3.0

They were only willing to move on the price very little and the vehicle was overpriced for the model, year and mileage. That was almost a month ago and the car is still there for sale.