Bob Ridings in Decatur

Great from Start to Finish

Being an out of town customer I was a little worried about buying from a dealer so far away. That fear quickly went away in dealing with Dalton Roz. Everything went great from start to finish. Very good experience with the entire process. Dalton is a true "A" player.

Very Good Job

Karah did a very good job working with me and my dad to help us find a car that was well-maintained and within budget. If you are going to buy from Bob Ridings in Decatur I would definitely recommend you talk to her.

Very thankful!

Awesome! We appreciate the great service and good price point on the van we purchased. Thanks!

Hard working dealership

Randy was very knowledgeable and worked to find us the car that was right for us.

Great dealership!

I had many requests before purchasing this van, and between Randy and Keith wade all were met! For me there was never a "no" used. No haggling - straight forward! Even the report on the vehicle from the previous owner was offered without having to ask! BEST dealership handsdown!

Very satisified

We had a very pleasant experience here at Bob Ridings. Randy was helpful and did his best to remain in my price range. I'm very happy walking away today with my new car!

Great customer service

Treated very well. Was very easy to work with. This is our second purchase from Bob Ridings in the past three years. All issues with car were resolved before the car was picked up. All features were clearly explained. Service department is always very easy to work with. Sales was very knowledgeable and helpful. Will purchase from dealership in the future.

Love my Lincoln

I was in the market for another Lincoln but had not planned on it today. The salesman was easy to work with and explained everything. Like I said I had not planned on buying today but the salesman was so pleasant. Im the proud owner of a new Lincoln, Dalton Rozplochowski is a REAL SALESMAN. I thank you all much.

Great Experience

I had a great experience working with Bob Ridings in Decatur. They were able to answer all of my questions and provided me with the information needed to make an easy decision. I am very pleased. I would definitely recommend this dealership to friends and family.

Super Helpful

Alex was super helpful! He answered all of my questions with a smile! I would highly recommend him to anyone looking to buy a car!

Love Our Ford Explorer!

We had a great experience with Bob Ridings. All of our needs were met! We highly recommend Alex. He, along with the rest of the Bob Ridings staff will make sure you are taken care of and walk out the door pleased! We love our Ford Explorer!

A Pleasure

I highly recommend Alex to my friends and family - he made the purchasing experience a pleasure!!!

Incredibly Helpful

I had a wonderful experience at Bob Ridings. I walked in at 2:00 and was able to walk out by 6:00 with a new car that I love! Alex was incredibly helpful in searching for cars that fit my wants and needs. I'll definitely recommend Bob Ridings to my friends and family.

Look Forward to Future Purchases

Karah was very pleasant to deal with. She was well informed and eager to meet our needs. We have previously purchased from Ridings, and look forward to future purchases. We love our new Grand Cherokee. Thanks Karah!

So Helpful!

Karah was great, so helpful! The buying process was very quick and easy! I would recommend my friends and family to Karah for all their vehicle needs!

Very Thankful

Karah was very helpful, thorough, and listened to my concerns about purchasing a different vehicle. I was very thankful for her and Sherry. I felt like I was very well informed over every aspect of the financing and warranties available. I am happy with the decision I made purchasing my 2012 Lincoln Navigator.

Third Vehicle I've Bought

Awesome third vehicle I've bought off Karah. She works well with making the deal work. I would never go anywhere but here to purchase any of my future vehicles. This is the place to go!!

Nice, Personable, and Helpful

Karah was nice, personable, and helpful. I've never had a vehicle purchase half as pleasant as this one. I will be sending friends to her for the foreseeable future. I greatly appreciated it.

Very Nice to Work With

Karah was very nice to work with. She tried very hard to get us the vehicle we wanted. We would definitely use her again.

Love My New Car

It was a very pleasant experience. Karah was friendly, pleasant, prompt, and courteous. I love my new car. Thank you so much!

Walked Away Happy

Dalton was positive and realistic. He worked within the limits we provided and we all walked away from our transaction happy.

Took Great Care of Us

Dalton R. took great care of us. The test drive experience was excellent. One of the smoothest car buying experiences we've had.

Knowledgeable, Professional, and Relatable

Dalton R. is a very helpful sales rep. I explained my situation to him and I felt stuck. Dalton took a personal interest in helping me out and did everything in his power to be helpful. Very knowledgeable, professional, and relatable. He is super easy to talk to and will recommend him to any and everyone.

Very Friendly

Dalton is very friendly. He is very knowledgeable and easy to work with. I would recommend him to anyone looking for a new car.

Right on the Spot

Contacted Stephanie about a Cadillac and she responded quickly, and then Dalton helped out because it was a very busy day. Both were right on the spot and very helpful.

Quick Agreement on Price

We saw the Jeep on the lot an pulled in to look. Danny greeted us at the vehicle. He set us up to test drive. We were able to come to a quick agreement on price. He got the Jeep serviced and detailed very quickly.

Great

Great! Found was, best ways, to make a deal. I love the car and the choice makes me happy. Great job.

Headache-Free Experience

Danny was extremely helpful. He made buying my first car a headache-free experience. I would recommend Bob Ridings to anyone buying a car.

Very Easy

Dan made the car purchase experience very easy for me. He answered my questions, showed me the vehicles I wanted to look at, and I didn't feel any pressure to purchase anything I wasn't interested in.

Truck Repair

A new problem was discovered when my vehicle was in the shop. I decided to repair that item which was more important. I have worked with this dealership for 8 years and am very happy with the service department.

Good service as usual

Service department, as usual, was quick, friendly and courteous.

Ruby Red 2015 Exporer

Stephanie and the sales manager worked very hard to get the payment we to be able to put us in the 2015 ruby red Explorer we love that colorthank you all very muchWilliam & Peggy Skaggs

Great staff!

I have worked with Dave at Ridings before and like last time he was a pleasure to work with! I am from Decatur but moved a little over a year ago to Glendale Heights(2.5 hours north) and they were going to send someone up for me to finish paperwork at my work because they lost power on Saturday when I was in town to purchase my Pathfinder! I don't know many places that would offer that!

Super Happy!

Alex was great. I would absolutely recommend him (and this dealership) to a friend. I love my new car! Super happy!

Amazing Experience

My experience with Brandon was amazing. I looked at several cars as well as driving 4 of them and Brandon was there with a smile all of the way. My overall thoughts of Bob Ridings on a scale of 1-5 is a five of course. I got the car I wanted and a good interest rate with low payments. Thanks Brandon & Ridings.

Best Buying Experience Possible

This is the third vehicle we've bought from Bob Ridings and we will continue to come back. Everyone has been easy to work with, accommodating, and they make it the best buying experience possible. They appreciate repeat business and it shows. Thank you, Carrie, for helping us, listening to us, and respecting us. We will definitely refer anyone who is shopping for a vehicle.

Whole Staff is Great!

Carrie Reynolds is awesome! She is one of the nicest people around. Carrie has been super helpful both times I've dealt with her. If I know of anyone looking to buy I would send them to Carrie in a heartbeat. Also the whole staff at Bob Ridings is great. I give my experience an A++.

Diligent, Friendly, and Helpful

Dalton Nicholls did an amazing job! He was very diligent in finding us a car that fit our needs AND our budget! The entire staff at Bob Ridings Decatur was friendly and helpful! We will definitely be back!

Excellent

Dalton Nicholls was excellent. He is very nice, great with all the information. He answered all my questions and got me in the Jeep I wanted. Best part is he is also a Cubs fan.

Fantastic!

My experience at Bob Ridings Decatur was fantastic! Dalton Rozplochowski helped me in my buying process; he did everything he could to satisfy me and I really appreciate his dedication and his drive being such a great car salesman. He also had great customer service. very professional, just loved it. Thank you Dalton Rozplochowski.

Exceptional!

Dan Lawrence was an exceptional salesman! Very knowledgeable, friendly, and DIDN'T pressure me at all! And he came in on his day off to show and sell me the car I wanted. Very nice! And a Christian too!

Only Place I Come

As usual, this is the only place I come for vehicles. I usually deal solely with Dave but we had a combo with Karah. I think it will be impossible to replicate Dave but Karah was the female version of him. I now have two people I will refer all my friends to. Great job and I will be back!!!

Great Experience

We had a great experience. The worked with us to help us get to the payment we needed. Karah was very nice and caring. I appreciate everything Karah did for us and we love our car! Keith was a great help and really made the process easy.

Extremely Happy

Told him what I wanted. He had a good idea on what I wanted, very quick and to the point. Very happy with the first choice of car. Made sure I got everything I need. Extremely happy with customer service, very impressed. Will be happy to come back when Aiden gets of age for a vehicle.

Very Good Job

Randy did a very good job in helping us buy a new Lincoln. He was very patient ant spent time showing us how the car worked. I would recommend buying a car from him.

Great Customer Service

All I can say is wow! Great customer service, Stephanie got me the vehicle I wanted (Dodge Journey),financing, extended warranty, payment. I couldn't ask for better service!

Poor Business Practices

My initial dealing with Bob Ridings was positive. We were on the hunt for a used 2013 or 2014 Lincoln MKZ and Bob Ridings had the best selection and offered MKZ's that are Lincoln certified. We found one we liked so we traveled to Decatur to test drive the car. We were met by a salesman who set us up to drive the car. The test drive went well, the car we drove met are needs but was a bit more then we wanted to spend, we informed the salesman of this and left the salesman a very detailed "want" list for the car we desired including what trades we had and what we expected to get for them as well as the amount of money out of pocket we were willing to spend. Approximately a week later, the Bob Ridings salesman called us and told us that he had spoken to his manager and to bring our trades in and he thought we would be able to make a deal on the car we test drove. We made an appointment with the salesman to try and make the deal. We drove the trade in vehicles to Bob Ridings in Decatur, we arrived to the appointment approximately 10 minutes early. When we arrived, another party was test driving the car that we were interested in buying. This in itself isn't illegal, but, in my humble opinion, a bad business practice as we were there to deal on that specific car. In spite of what was happening, we continued on with the process. We asked the salesman what was going on and the salesman made the comment, "This is the nature of the used car business", he then tried to show us other MKZ's that we had already looked at and weren't interested in. Since the other party was only test driving the car, we decided to have our trades appraised for trade in value by Bob Ridings personnel. During this time, the party who was test driving the car, that we made an appointment to come in and try to buy, decided they needed to take it over night for an extended test drive. At that time we were less than happy about what was going on. The salesman returned from obtaining the trade in appraisals, stating that they had another MKZ with the equipment we wanted only it was a year newer and of course more money, we made known our displeasure of what had just happened, he stated that the other party arrived literally 5 minutes before us and there was nothing he could have done. It should also be noted that we were told that other interested party was the brother of the service manager and that they were 99.9% sure they were going to buy it. At that point, we got up and left. As I stated earlier, what happened isn't illegal and they are in the business of selling cars, but they could have simply told the other party that we were essentially in the middle of making a deal for the car with another party and if that deal fell through, they could have their shot. So, in summary, we made an appointment, we brought 2 vehicles to them for trade in, we had our time wasted. They could have simply held the car back until we had either bought the car, (which we had planned to do), or walked away, no harm no foul. Now, they have lost a buyer. Even if we wouldn't have purchased that car, we most likely would have purchased another car from them at a later time, had the right one come in. Enough said, I now know our business means nothing to them and that's ok but I will tell everybody I know what happened and recommend they take there business elsewhere. Just poor business practices. Doesn't matter if your buying a Chevy or Cadillac, a Ford or a Lincoln, used car salesman are used car salesman! I've been treated better by both Chevy and Ford dealers! One would think when your buying a luxury brand maybe, just maybe you would be treated a bit better! Me thinks NOT!!!! HAHAHA!!!

Awesome service!

Jason Hines was awesome! He was helpful, knowledgeable and funny to boot! The process was quick and painless. I am really glad I made the choice to visit Bob Ridings in Decatur. I will make sure to tell my friends and family where to buy their next vehicle. Thanks for making my birthday great Jason!

Very courteous!

Jason was very helpful and very friendly. He knows what he is talking about when it came to the car. He was also very helpful in getting me financed, I do not have very good credit and he did a good job explaining the costs. Will definitely recommend them to all my family and friends!

Great sales people & great service

My wife and I have bought 3 vehicles from Bob Ridings. The sales people were always nice. They worked diligently to get us the vehicle we wanted at a payment that we could afford. The service department is very knowledgeable. Whenever we had a question they always took the time to explain things. The finance department really worked extra hard for us. They always got is financed when no other dealer was able to do so. We always recommend Bob Ridings to everyone. We will more than likely purchase all of our vehicles from there.

Excellent customer service!

Dan was the best salesman we've had work with us! He got us what we wanted at the price we could work with and everybody here made sure that we got taking care of we recommend everybody to come here!

Great customer service!

I feel Dan did very well with trying to get me the best deal possible. He was very polite & friendly. Dan made me feel like I was priority & my budget was just as important to him as it was me. I feel Bob Ridings dealership benefits from having Dan as one of their sales reps. My overall experience was great!

Nice dealership!

Dalton Nicholls did an excellent job definitely recommend Bob Ridings in Decatur!

Great place to buy

Alex was a nice person and very helpful appreciate his help thanks for helping me finance my first car!

Great first experience!

I'm an 18 year old. I had went to other places to get a car but they all said I didn't have enough credit. One of my friends referred me to Alex Griffin and he had tried and tried and finally got me a car. Thanks Bob Ridings and Thanks Alex Griffin!

great place to buy from

Brandon did really good finding and working to parameters of my finances.

Great place!

I felt that Brandon, our salesman was on my side, negotiating the best deal for me.

Great place!

Danny and Brandon were given very hard criterias to work with and come through in the end. Thank you guys very much!

great service!

Brandon did an excellent job at getting us what we wanted!

excellent service

Excellent service. Attentive, informative, personable sales rep, cooperative, great feedback, knowledgable reps, reasonable.

Great place!

Carrie is amazing, bubbly, sweet and knows how to take care of customers! Excellent customer service, I was not disappointed at all!

Nice place!

I was treated by Dalton R with so much care and respect from the time I stepped into the building to the time I left! This was a great experience! A+!

Wonderful facility!

Dalton reached out to me after noticing I was online looking for the perfect family vehicle. He listened to what I was wanting and what was in my price range. Together we found exactly what I was looking for!

Very friendly atmosphere

I would recommend Bob Ridings to family and/or friends. Karah went above and beyond since the moment I contacted her about wanting to trade in for a new vehicle. Karah and everyone else that works at Bob Ridings in Decatur are very professional and do anything possible to get you in a new vehicle.

Awesome service.

Had awesome service! Just felt left out during the buying process but was explained fully!

Very satisfied!

Bob Ridings in Decatur, has been a pleasure to work with in making accommodations to get me in a vehicle I liked. The staff was friendly and when I did have to wait I was offered a drink, coffee, soda etc. They worked with me when other dealerships wouldn't.

Woundn't give up on us

We came not getting our hopes up due to some past credit issues- Dan wouldn't give up until he got us what we wanted and could afford. So nice, and pleasant! Thank you for this new adventure!

Very helpful!

Bob Ridings was very helpful. The process of getting a car was fast and easy. Carrie's personality and on the job attitude made us feel comfortable and allowed us to trust her for our car choice!

Great Customer Service!

Great Customer Service. Took her time and got payments down, worked with me and gave me a chance. I would advise anyone to come and give Bob Ridings a try! Nice and very kind people. Very good personality that made me feel comfortable and advisable! made me very happy!

Great Service!!

I had a very nice experience at the dealership. Carrie was very friendly and worked with me to get the car I wanted. I love my Chrysler 200!

Welcoming and Friendly

Danny Lawrence is a very down to earth man who was very welcoming and friendly. I really wasn't expecting to buy a vehicle today so he is one of the best to persuade a person like me!

Friendly and Helpful

I was satisfied with Jason. The people at Ridings were friendly and helpful.

Great Job

Great Job Dalton. Only use Dalton, best guy there!! Buy your next car at Bob Ridings Decatur.

Dream Car!

Got my dream car from Ridings Decatur! Tanks to Larry and Jason Grischow, and sales person Michael Norris for making the dream come true! It will be one of many that I will purchase from them! What a great experience at this dealership!

Very Helpful and Honest

Alex was very helpful and honest when it came to my car buying experience. The dealership got me approved and in a car that I loved. I would definitely recommend Bob Ridings to a friend.

Did Great

Did great, we felt that we had the right car dealership and salesman. He understood what we needed and pointed us to a few options that fit our budget and our needs.

Personable and Very Helpful

Dan is well suited for his job. He was personable and very helpful. He asked what we wanted and did a good job with our expectations.

Great service

I bought a 2014 Chrysler town and country and absolutely love it!!! The service was excellent, they really work with you needs!!

Great experience!

The experience was wonderful my Daughter went to the dealership with her sister and brother in law to find a new vehicle for the family not so hard on gas. The vehicle we had as a trade in was my deceased husbands truck which sucked gas daily. I'm working 12 to 13 hours daily 6 days a week so the kids did the investigating for me. The salesman Dan Lawrence was amazing he informed them of everything dealing with the car and my family was able to make a decision I was happy with, Dan was helpful to the fact of even be able to come to me with paper work because I couldn't leave my job, and their business hours weren't going to work for me. Filled the tank with 14 dollars yes gas prices are low right now but filling the truck up at theses same prices was close to 50 dollars it's been a week and it's still going the truck fill up would have needed gas again by thursday. Love our new Nissan Versa it's 2014.

Service Review

Service Mgr and Service Dept. have always done good work for me....the reason I return to have the cars serviced.

Love the Buckeyes

Kara helped us narrow our search. We were looking for Ford Explorer or something similar. She found 3 vehicles for us to test drive. We fell in love with the traverse...2015 with 15,000 miles. We drive a lot so the low mileage helped our decision. The crew at Bob Ridings gave us a super deal. We also love the service department.

custumer

05 town car. oil change and tire rotation. fast service and friendly staff.

Brandi's Experience

I've been completely satisfied with every encounter. From the time I walked in "looking" at possible vehicles to buy to the latest recall repair. I've always been treated very well by everyone. GREAT JOB!!! I will be back for my next car and have already recommended you to friends.

These people are absolutely awesome

Stephanie is an absolute Gem of a person. She is sweet, kind and as helpful as can be. She takes charge of the sale with great elegance, not pushy, or demanding by any stretch of the imagination. An example, when it gets to that point in the process where the customer stands there wondering, okay, where do we go from here? That will not happen with Stephanie. She gently guides the entire process with kid gloves. I am a bit older and have dealt with many sales staff, and in fact sold cars myself, and she is the absolute best I have ever had the pleasure of working with. There came a situation, which was 100% on me, and without me saying a word, and going on her intuition, she took it upon herself to try and fix the situation. I whole-heartedly believe her when she told me on several occasions that she wanted to ensure I was happy, and again, this is even after I flubbed up. I cannot leave Jason, the general manager, out of this equation. I have dealt with many GMs as I usually buy cars up in Chicago. They are all about the sale and that is it. Jason was there for my wife and I and spent way more time dealing with my situation than I have ever seen a GM spend on a customer. He is very pleasant, honest and kind. I have bought cars from one other in the Ridings Family (Jim Xamis Ford in Lincoln), and two years ago attempted to buy cars from Jacksonville and Taylorville. Jim Xamis is good, but the GMs and sales staff need to come to this store and take lessons. They honestly care that you were taken care of and happy. I cannot say enough about them. This was my first time dealing with them, and I do not know anybody on a personal level, at this store or the entire Ridings Group. My wife was so impressed that as we were leaving she said that when it comes time for her to buy a car, she was coming out here first. I cannot find the words to express my full appreciation for these people. Not to leave the business office people out of it, they are really great people as well. Thank You So Much Stephanie and Jason, I truly and honestly appreciate you.

Rotten service and no organization.

My wife and I came in looking for a used van for her. Right from the get-go the lady we dealt with was nothing but pushy towards a vehicle we did not like. After telling her we didn't want that vehicle and found the one the wife liked it was a complete hassle getting to the point of filling out paperwork. As for the price they will try giving you every excuse possible to get you to agree to a payment you don't want. THIS PLACE SUCKS AND WILL NEVER GET MY BUSINESS AGAIN- stinks for them because we were planning on buying a truck as well.

Great deal. Great salesman.

I had a great experience. Got a terrific deal on a Lincoln. The salesman, Jake, went out of his way to explain everything about the car. Will definitely recommend this dealership.

the worst experience I ever had

the worst experience ever. they take a long time to pick up the phone and promise you that they will call back but the never do. the sales women kept checking her phone instead of helping me. the business Manger also rude. I told the sales women that I live far away and I'm willing to buy the car but when I came all the way the told me to leave, because I told them if we didn't finish the process by today I won't be able to be back, so they told me to leave. it was the most rude ford dealership I have ever seen. also when I told them to check the suspension of a certified ford fusion that I was testing, I was told that the service is busy. this was my story.

goodservices friendlysalesstaffand goodservicedept

t I have bought 2 vehicles from bob ridings and have good results with both vehicles. the sale staff do not pressure you into buying the vehicle you are looking at. the service dept. does a good job. they will let you know if there is any problems with your vehicle and will explain the problems in detail. I knew Tim Davis in the service dept. so I knew that I wanted to stop and see about buying a vehicle.

2007 Toyota Camry

I bought a 2007 Toyota Camry from Jake Dickerson at Bob Ridings Decatur.I was impressed that they were not pushy to put you in any vehicle, but took the time to make sure I drove away in something I liked. The laid back atmosphere was comfortable, where other dealerships try to shove a vehicle on you that you may not want.

2010 Chevy Impala

I had already test driven several Impalas by the time I got to Bob Ridings Decatur. So it was an easy sell for Randy. They made the paperwork as easy as possible, they cleaned out my new car, and even gave me roses. Randy did make me take a picture with him and my new car, but i guess that was OK, too.

Dave Hart & the whole TEAM

I want to say thanks to you and your team for making the buying experience from Bob Ridings Decatur an enjoyable one. Completing a purchase from abroad can be met with numerous hurdles. I found you accommodating and professional while meeting all my requests regarding the export of the vehicle. I will definitely consider you when the next vehicle purchase presents itself. Best regards

The Best Service!

Thru many years I have dealt with a different dealer in this town, and by far, my making a move to Bob Ridings here in Decatur, has been the best choice I could have ever made. The service is great, people are always willing to help and all in all a great place to buy, and have service done on your automobile. I would recommend this dealership to anyone and have!!!!!!! Keep up the great work, all of ya!!!!!

Great Experience

I recently made the 1.5hr trip to buy a specific car they had.Alex McBride was my salesman, and he was able to help me get a great deal on the car I wanted.He worked very hard and treated me fairly.A rare find these days.I will be back when my wife needs a newer car.

Great Buying Experience!

I have now bought 3 cars from Ridings and been extremely satisfied each time. I worked primarily with Jason and Larry Grischow for each purchase and they did a great job finding a car that fit my needs. They not only found the perfect car, but their customer service was second to none!

Excellent customer experience

My wife and I have purchased several vehicles over the years from Bob Ridings Decatur including long distance purchases since we've moved out of the area. The service has always been excellent, the prices fair and the shopping/purchase experience much less stressful than one would expect from a car

My 2008 Mercury Sable

I was looking for a good quality, low mileage car and I was lead to my Mercury Sable. It was in great condition and had low mileage and had a great ride. My salesman, George Park, was knowledgable on all the features of the Sable and was very helpful in getting a price & financing I was able to afford. It was a pleasant experience.

2010 Ford Focus

My buying process was very easy - no hassel - told salesperson what I wanted & what I was looking for in terms of buying a good dependable vehicle. It did not take very long for the paperwork to be completed & I was on my way home. Since then - I have been enjoying my 2010 Ford Focus.

Bob Ridings in Decatur is #1 for me!

I would highly recommend Bob Ridings in Decatur. Whenever I enter the dealership,whether to purchase a new vehicle or take one of our cars for service, the staff members are friendly and make me feel like they really want to help me. It never feels like I am just a number or a dollar sign to them. The service manager always explains any work they intend to do, and answers questions clearly and without making me feel stupid. Jason, the most recent sales representative who helped me, acted in a most professional and courteous manner. I was impressed when, instead of steering me right to a car, he asekd a series of questions to find out what I wanted and what I could afford before presenting me with a couple of options. He didn't tell me what I needed - he let me tell him what I needed. As I looked at several cars, he told me why he thought the cars matched my needs. I left the dealership that day driving a new car. It was the best buying experience Ive had at a car dealership that I can ever remember.

dealership experience

My wife and I bought our car a couple of years ago from Bob Ridings in Decatur. The experience was great!! They made it so easy with the trade and negotiation. We will definately be back the next time we are in the market for a new car..

J. Grischow

We worked with Jason to purchase a used vehicle for my husband. Jason was terrific and made the process very easy for us.

DeWitte

Jason Grischow was a pleasure to work with. He went above and beyond the call of duty. He answered all my questions honestly without giving me the run around. He gave me the best price hands down! He was so knowlegable about the vehicle and showed me how to use all the various features - what a huge help!! I will tell all my friends and family to go to him when looking for a vehicle.

Awesome!!!

I have purchased several vehicles from Bob Ridings in Decatur and have always had a great experience. Buying has never been so easy. The customer service and care they provide is remarkable and I would not buy from any other dealer. Bob Ridings in Decatur is simply THE BEST!!

Fusion Hybrid

I purchased a 2010 Fusion Hybrid from the dealership group and couldn't be more pleased. The MPG that I have been averaging are 42+, and at the current gas prices every little bit helps.

My new vehicle

I recently had my third child, and needed a bigger vehicle for my growing family. I wasn't sure what I wanted. The staff at Bob Ridings recommended a vehicle for me that perfectly fits my needs. They also gave me a great deal, and couldn't have been more courteous and professional. I particular, their internet sales manager, Jason Grischow, provided excellent customer service. I called him numerous times with many questions, and he never failed to either take my call, or return my call in a timely manner.

2009 Ford Escape

Jason Grischow at Bob Ridings in Decatur provides top customer satisfaction. He listens to what the customer wants and then makes it happen. All the staff and service people I have had contact with have been polite and professional.

Great Service

Very customer focused! Jason Grischow went above and beyond to help me find the right car for me!