Bob Pulte Chevrolet

Service dept.

Love this dealership for service! They always fix it properly, quickly, and the dealership waiting area is pleasant to sit and read a book while you wait.

service review

went in for a oil change. I was approached quickly and they got it done quickly too ! !!!!

Pulte Chevorlet

Excellent service. Car ready to view when we arrived with sign on door "reserved for...". Nice touch. Worked to find an acceptable price. Chevy girl all my life. Two years ago chose mustang over Camaro due to discounts. Loved the Mustang. This year expected to do the same, but Checy had better discounts. Spent more than planned. Pulte Chevorlet convinced me to get back to me roots. My daughter has a 2014 Camaro & was doing most of the negotiations. Sales staff was stellar!!! Did I mention stellar??? Thorough education of nuances the car. I have a great deal of respect for the professional staff at Pulte. They seemed to care about my needs as a consumer. They entertained my husband while I purchased the car. Efficiency & time well spent in purchacing this car. Thank you

Service rating

Routine oil change, quick and efficient. Very friendly service staff.

Vehicle Repair

Bob Pulte completed needed repairs on my vehicle with quality work in a timely manner.

Chevy traverse

Appreciated all the kindness and explanation. I had several questions and they were all fully answered

My 2015 Chevrolet Traverse

I was very pleased with everyone there. Thanks so much :)

Who Needs An Appointment

My battery died on my car. Austin and the service team were quick, efficient and affordable. Quality service with no hassles. What else can I ask for from a dealership?

This dealership deserves your patronage

I chose to get my new tires at BP Chevrolet due in part to my past experiences with them, and the convenience it provided in the process. I did not have to sit in a waiting room, wasting valuable time in my day. They gave me a loaner vehicle (the Trax that I had requested) where I could drive myself on to work then back after work with the job finished. I truly appreciate their cheerful attitudes and A1 Customer Service. It's worth it to feel confidence in their dealership and service department. All of my questions were answered completely and to my satisfaction.

Nice selection

I have bought three cars from this dealership, always seem to have a great selection of nice clean used cars, was looking for a paticular car online and found one here, this time it did not have all the correct options we were looking for. I usually always check this dealer first before I go make a purchase.

Great Service

I love the service here. Always done in timely manner. Everyone is pleasant and polite. And I always feel like a valued customer. Service is Bob Putle is why I buy my autos there

Satisfied

I bought a 2012 Chevy Equinox love it. The service wasOutstanding. Skeeter Shaw,made sure that I was Comfortable buying my Suv. I wished I got more off of my trade in but everything worked out.

Service

Outstanding service by a caring service team at a fair price

Great experience from the time we pulled into the lot!

Our buying experience was exceptional at Bob Pulte Chevrolet and ended up making us want to buy from them. Every contact we made was wonderful; especially our salesman, Zach Chandler; general manager, service manager, finance manager and Bob Pulte and his son Dan were all welcoming, courteous and helpful. But the bottom line was being able to seal the deal on a late model Corvette which they did...so I guess the advertising jingle they have used is right, "You'll love the Pulte price!" It's very easy to recommend visiting them for your next car purchase.

Excellent dealer!

Had very good experience in shopping my car. Especially thank to Alicia Smith. She is very nice to me and answered my questions patiently. I strongly recommend this dealer.

Purchase of formerly leased vehicle

Very happy with the entire process. I liked the car I had leased so much that I purchased at the end of the lease period

Used purchase

Everything was fine except process seemed very long

Account Director

Nice and friendly to deal with---Very nice experience. Serviced car in a timely manner.

2016 Chevy Trax

We had previously purchased a Traverse from Skeeter and we very happy so we returned because of him. He was not in that day so Zack was more than happy to assist us. Skeeter called the next day and he took over, sharing the sale with Zack. The only negative comment is that there is no water fountain in the facility. When I wanted to take an aspirin, Skeeter offered to buy me a bottle of water.

Bob Pulte is the BEST

They have treated my elderly parents with over-and-above courtesy and kindness so it only made sense to shop here.

New car purchase

I just purchased my 5th new Chevrolet from Pulte Chevrolet. Dan, Brandon, and Jim were great! Randy and JC in the service department were also great and very knowledgeable.Pulte is a great dealership! Easy to do business with in both service and sales!

Survey

Absolutely best place to get your car serviced. Great customer service!

Quick Service

Had my 2015 Chevrolet Colorado in for service and inspection. Service staff were very friendly and took care of my car right away. good experience at the dealership.

Scott

Great buying experience! Skeeter treated me great and so did the rest of the staff I can in contact with. Would buy from them again!

Excellent!

Great customer service and easy to work with! Brandon and Skeeter are super!

EXCELLENT SERVICE DEPT.

EXCELLENT JOB ON MY 2002 CHEV. 3500 BUCKET TRUCK. THANKS TO AUSTIN RAHMES, RANDY HURST AND TECHNICIAN BOB SMITH. THEY ALL TOOK CARE OF MY MULTIPLE PROBLEMS AND THEN SOME. GREAT GROUP!

Kathy P. Reichard

Overall Service good..only complaint I always a discount card from Pulte after I have had my car serviced..would appreciate the discount before I go into sevice

Excellent customer service!

Austin in the service is a pleasure to work with!! So polite and professional!! He also has the cutest accent and dimples!!

charles shaw

everybody was great and very helpfull and bob pulte himself came over and talked to me and asked if everything was going okay with the purchase of the chevy trax

Chevy Malibu buyer.

Dealer ship is clean ,people are friendly. I am a loyal Chevy buyer and I expect to be treated as such and I believe I was.

A delightful experience

Bob Pulte is my dealer of choice from now on. No hassle - I got a great deal right from the start - no negotiation necessary. They had already given me a better offer than their competition right from the start. And, they really worked to get me into the car I wanted.The attention to detail didn't stop once the sale was completed, it has continued on. They are a dealer that really listens to you rather than trying to sell you what is best for them. I'm a very satisfied customer.

new truck purchase

fast and courteous always buy here every 6 months or so,i also tell my friends about the deal I got

New Truck

We have been using Bob Pulte Chevrolet for several vehicle purchases. Always very pleased

bob pulte

no 1 for service and sales all employeys are friendly and great to deal with. happy with Bob Pulte Dewayne,Randy,and Jim are ready to help you with service.

Great experience

Could not have been a better experience. Would recomend this dealer to anyone. Great service and people were exceptional.

Silverado 1500 custom

Fantastic experience buying truck! Staff was exceptionally pleasant and very professional!

Thank you Bob Pulte

My car had a recall on the seatbelt. The team at Bob Paulte called me and scheduled an appointment for me to bring it in. They provided me with a rental car for a couple weeks while it was being fixed. Excellent service every time.

Randy Hurst is the Best

Parking lot and driveways need lots of attention as you could damage vehicles in the craters

2005 Chevy REG Cab Short Bed

What a GREAT purchase. The Salesman was fantastic! Skeeter thank you! I will but from you again and I will tell all my family and friends to do buiseness with Pulte.

R Wenger

Great dealership .................................................................

Routine oil change

Oil change and tire rotation performed quickly and efficiently

Happy with my service.

Was very happy with the service I received from Bob Pulte Chevrolet. They were ready for me at the appointed time; were friendly and professional.

Great Service Dept/

Great service department....the main reason I continue to by Chevrolets at Bob Pulte's

Buyer

With rebates and credits was able to upgrade to a nicer model at a great savings!

Great Customer Service!

Great experience & would recommend any friend or family to visit when looking to buy a car!

Service Review

Made appointment for a routine service, oil change, tire rotation etc. As always the service advisor was friendly and courteous. I was able to set up my laptop in the waiting area and use the free internet connection. The work was completed timely and I was on my way.

Great sales and service experts

I purchased a used car from Bob Pulte Chevrolet a few months back and I am very happy with my purchase. The buying process was quick and easy. I did have a small issue with the car, but they took care of it under warranty. I would highly recommend Bob Pulte Chevrolet to anyone looking for a vehicle as well as visiting their outstanding service department!

FINANCE dept. doesnt return calls.

I filled out the on line application for financing on 1/29/16. On 1/30/16 I called multiple times and NEVER recieved a call back. I was told Amanda was busy. Only 1 person works in finace?

Great Dealership

Absolutely fantastic! Highly recommend! Excellent service with a super friendly staff!

truck serviced

my truck was in and done in less than 3 hrs. Dwayne was fantastic. very courteous and knowledgeable

Terrific Buying Experience

My recent buying experience at Bob Pulte Chevrolet was terrific! Once I located the vehicle I had interest in on-line I contacted the dealership to answer any questions. Branden was very professional, straight-forward and helpful. Once I made the decision to buy, Bob Pulte Chevrolet coordinated a driver to pick me up form the Dayton airport. Once at the dealership all made you feel like family. The vehicle was sitting out and prepped. Amanda made the financing and administrative paperwork a breeze. While I was somewhat anxious to make a significant purchase via the internet, there were no "surprises" and I was in and out and driving back home within a couple hours.All in all, this was a very pleasant purchasing experience and I would certainly recommend Bob Pulte Chevrolet to anyone making a vehicle purchase.

Best Experience with a Dealership EVER

Best experience I have ever had with a dealership. Friendly sales staff that offered me a good price for my trade and didn't try to hide any of the numbers of the deal. Great dealership with great people.

Bob Pulte Chevrolet Diagnosis and Repair

I received a letter from Chevrolet stating my truck wires in the rear-door-wire harness may fatigue and break causing the airbag readiness light/SIR light to illuminate. As this had already happened, I contacted above dealer for diagnosis and repair. They completed both efficiently and politely. I was very happy with the service.

Excellent Service

I arrived with a traction control problem on my information panel. I met with DeWayne and addressed to him my concerns. He got right on it while I waited in the show room for a diagnosis. In less than 30 minutes, he came back to let me know what my options were. He even spoke to GM on my behalf to figure out the best resolution. I couldn't be happier. After 3 years of owning our Chevy Traverse, I am still pleased with the experience I have with Bob Pulte. Their service department is certainly their hallmark, and DeWayne works hard to get the job done right and at a reasonable price.

Excellent experience.

Warm, friendly staff all around, the best I've been to. Service department (especially Randy and DeWayne, in my experience) are incredibly accommodating and efficient; Other places I've been, I felt marginalized or that they were doing my a favor by accepting my business. Not here - Pulte Chevrolet is very professional and personable, performs timely thorough work, and I never feel pressured for "extras", nor do I feel I have to wait an unreasonable length. Dick Brooks sold me my 2013 Equinox, and I couldn't be happier, it was the smoothest new car transaction I've yet had.

Great place to deal with

No pressure very respectful to do business with. Service department outstanding as well.

Above and beyond

We were extremely satisfied with this dealership, they went above and beyond to satisfy us!

Service

Great service would go back for service or to buy a new car again

Pulte Chevrolet in Lebanon Ohio

Service Writer DeWayne France is the one to ask for. Dealership doesn't take American Express. There is no public WiFi. Otherwise, I'd give 5 stars. The service people are polite, friendly and professional. Just what you'd expect from dealer service.

My Recent Visit to Pulte

I recently had my 2006 Hummer repaired at Pulte. I worked with Randy the Service Manager who was filling in for Jim Couch who was on vacation. I had a Premium Powertrain Warrenty I purchased from NAC Elite. There was some serious issues like ball joints and transfer case issues. All of this was handled by Randy who worked with NAC Representative who came to Pulte, inspected the damage and ultimately approved the repairs. I was very happy with the repairs and the Service and also would highly recommend NAC Poweretrain protection for peace of mind. I thank Randy and all the guys at Pulte Chevrolet, you were great.

Excellent Customer Service

I called in yesterday, after service hours and although he could've let the call go to voicemail, Mr. Couch took my call and helped me set up an oil change. I have an extremely busy schedule, and he made sure that I was taken care of as soon as possible. Thank you.

Exceptional experience

My experience in purchasing a used 2013 Chevy Silverado from Bob Pulte Chevrolet was exceptional. Cory Hamilton, sales associate, was a pleasure to work with both during and after thepurchase. I discussed the Silverado with Cory by phone and drove 250 miles to purchase the Silverado. Everything he told me about the Silverado was true and accurate. After arriving homewith the Silverado, I discovered the owner manual missing. I called Cory and he had an ownermanual delivered to me. I consider Bob Pulte Chevrolet a dealership I would recommend.

Please Customers

This small town deal may not have the big city "bells an whistles" or even a Starbucks on site however, they have what it takes. quality cars, understandable terms, knowledgeable and dedicated staff. This experience was exciting, not scary!

Best dealership to work with

Very good working relationship with this dealership many times and will do it many more times. I have sent many people here because even with service department they are very good at what they do and are very good at it. Always a decent trade in value.

Nice Welcome to the Area

Very friendly dealership. They have made us feel welcome to the area. We were afraid that we would not be able to find someone as nice as the dealership where we used to live but Bob Pulte Chevrolet has come through.

Pulte Chevrolet

Everyone is always very pleasant and accommodating. They sometimes suggest other services but never try to force them on you. That is why I left the dealership I was using - they were very pushy and after a service visit I would get calls from the Service Manager asking how the service was. Drove me crazy & away from them.

Roger Jones Customer many times

Always very happy buying or using service they do what it takes to make you happy.

Really good experience!

What can I say...really good experience. Wasn't necessarily in the market for a brand new truck, but Jim and the team at Bob Pulte were very accommodating and patient with me (I can be difficult to please). They were able to help me find a truck I really like for a very reasonable price.

2009 Chevrolet Malibu

Clean organized dealership with a friendly and knowledgeable staff. No pressure sales staff and willing to make my buying experience a good one. I would recommend these folks to all I know.

Fantastic customer service

Dewayne France went above and beyond what I would consider great service. His positive cheerful attitude is what makes a WINNING relationship with customers. Thx!!!!

pleasant and low stress

Skeeter was very knowledgeable and patient. He asked me to define the vehicle that I was looking for and then within minutes he showed me the car I described. He took my wife and I for a ride to confirm our decision and then we discussed price without any pressure and arrived at a mutually agreeable number ( the Pulte price). I don't believe that purchasing a car could be any more pleasant than what we experienced with Skeeter!

Replaced door molding

I was treated with courtesy, respect, and above all - honesty. Overall a very pleasant experience. Job well done and in less time than anticipated. I'll be back.

Warranty Work

I been to Bob Pulte quite few time with my car. And I always got outstanding customer service ! Everyone was professional and friendly to me! and DeWayne France is outstanding , Thank you Dewayne

service review

Bob Pulte Chevrolet is the best in the Cincinnati area. Service dept. is exceptional. Will definitely be back when is time for that trade in.

Less Than Satisfactory Customer Service

I have gone to Bob Pulte Chevrolet service department since I purchased my cobalt there in 2005. My family and I have purchased three cars from the dealership. We are normally very satisfied with the employees and work of Bob Pulte Chevrolet and have been for years. However, I am very disappointed with the customer service I have recently received. I received a recall notice regarding my cobalt's ignition switch. I ordered the parts as soon as I received the recall notice. It has been over a month since the parts were ordered, and I am continuing to get several notices from Bob Pulte Chevrolet themselves about the importance of having the recalled parts repaired. I also researched deeper into the recall and found a variety of information on what was called the "deadly ignition switch defect" which also included details on the many fatal car accidents as a result of this defect. Naturally, I was more than anxious to have these parts repaired. I understand that it can take an ample amount of time to obtain parts but just to be sure that the parts were indeed ordered and in the process of being taken care of, I called the service department to check on the status of the parts. I spoke with Mr. Couch who was very short with me. When I politely asked if he knew of a relative time frame of when the parts would be in, he replied, "I have no idea." And that was all he said. I expressed my clear concern that it had been over a month since the parts were ordered, and there was no empathy, no reassurance that the parts were on their way, no emotion or kindness/caring attitude or any feel of customer satisfaction from Mr. Couch whatsoever. I hung up the phone feeling like I was not taken care of and unsure if the service department was efficient enough to take care of what seemed to me to be a very significant issue. I felt like my call was unimportant, and that I was a nuisance to Mr. Couch. The ironic part of it all, is that while I was on hold for the service department, an advertisement was being played that sounded like Mr. Couch himself giving praise and glory to Bob Pulte Chevrolet and the wonderful customer service it provides. When he actually answered the phone and talked to me, it was a COMPLETELY different attitude and severe change/lack of friendliness from the advertisement I was just listening to. If Mr. Couch was having a busy/bad day or was currently with another customer, I understand. However I expect the same friendly/kind customer service on the phone that I receive in person. Mr. Couch did not meet the standard that Bob Pulte advertises.

Warranty Work

Outstanding service. Rental car process was very quick when I dropped my car off for some warranty work. Everyone was professional and friendly; as funny as that may sound, it was actually a nice experience stopping into the dealership . I have two other Chevrolet dealerships miles closer to my house but I don't mind the extra drive to Pulte Chevrolet.

Good, friendly, service with slight delay

Overall good, friendly service. This was my first time at Pulte for service and I got a favorable first impression. I was pleasantly surprised by the free loaner, but my wife would have appreciated that I knew about the loaner earlier which would have saved her a little driving. The check in was fast, and the costs were under what they estimated. The service took a little extra time due to the seat belt recall, which was finished a couple hours after the estimated time (3 pm), but by the promised time (5 pm). The only area of improvement from this experience would be to call me to update me with status of vehicle. I had to call to find out what was going on and it was near the end of the day. If possible, I would be just as happy with a text with a status update.

Great Service!

I have had my vehicle for a few weeks and has to return it because it was pulling to the left. I thought the alignment needed checked but it turns out there was a defective tire. Thank goodness you service caught it because we were leaving the next day for a 600+ mile trip.

Cruze Recall

Unfortunately, my brand new 2014 Chevy Cruze that I purchased at the end of February was part of the recall and had to have the axle replaced. I took it to Bob Pulte to be checked and was informed that my new baby had to have the axle replaced so I was not able to drive the car due to safety concerns. During the 7 weeks that it was waiting for the part to come in I spoke with Randy Hurst on several occasions to try to find out when I might be getting my car back and he was always very patient with me and tried to be as helpful as possible. I let him know that I really like my Cruze and could not wait to get it back!!! I was thrilled when Randy called to tell me that they received the parts in, without notice, and even more thrilled to pick up the car and finally get to drive it again. Thanks for all your help and most importantly your patience!!!

Mrs. Black

They made buying a new car a very easy process. They also made my trade in easy and not difficult. I would definitely buy from them again.

Excellent service - would highly recommend

I am very please with the service I received at Bob Pulte Chevrolet. I received a telephone call from Jim Couch regarding the recall on my 2014 Chevrolet Malibu last week. I was scheduled for service on Saturday, May 17th. DeWayne France took care of everything, and was very friendly and professional. I am so happy that I took my friend's recommendation to lease my vehicle at Bob Pulte...just like she said, the service was excellent! I would (and have) highly recommend Bob Pulte Chevrolet!

Recall on my 2014 Malibu

I was called on May 14, 2014 by Jim Couch of Bob Pulte Chevrolet advising me to bring my 2014 Malibu in for recall fix. He said the recall was a computer enancement concrening the power braking system on the automobile.

New Tires

All went well with new tire installation and associated work. Treated very nicely and pleased with all people that were associated with the maintenance done.

Great Purchasing Experience!

I visited Bob Pulte Chevrolet after scoping out an '08 Mazda CX-7 on their website. I was greeted immediately after arriving, and was checking out the car within 10 minutes. The staff was incredibly friendly but not pushy at all- a rarity among salesmen, in my experience! Skeeter Shaw helped me check out the Mazda and answered all of my questions with much-appreciated honestly and good advice. He was a true pleasure to work with! I took the car for a test drive and, after inspecting it to my satisfaction, decided to put an offer down on the spot. Skeeter was wonderful about covering different finance options for me; when I mentioned that I wasn't sure I could put a ton of money down that day, he offered to check out the option of putting $0 down. That turned out to work out wonderfully for me- I got a great financing package that included a warranty that we were able to custom-build based on my budget. I was thrilled! A HUGE thank you to Skeeter and everyone at Bob Pulte for a fantastic car-buying experience. It was a pleasure and I would absolutely recommend this dealership to anyone looking to buy.

equinox

i purchased a new equinox from charles shaw.he was very knowledgeable and helpful.there was no high pressure here at all.i got a great deal.i reccomend pulte chevrolet highly the finance guy was goog too.see charles shaw for a good deal.

warranty work

warrenty workproblem was fixedthe work was don in a timely mannerservice person was friendly and listened to my problemwill return for any future needs

Simply the best car buying experience. Ever.

I cannot begin to express how happy we are with the service we received when purchasing our new-to-us Ford Flex from Skeeter Shaw at Bob Pulte Chevrolet. There is honestly not one aspect of the experience that I would have changed. To start, Skeeter was extremely likeable - which is refreshing in a car salesman. He was the perfect combination of interested and knowledgable while being forthright and honest. There was no pressure or bs - he was laid back but still engaged. Skeeter was professional, but funny, and extremely pleasant to work with. We have bought more cars than I care to count over the years and never once have we had this type of experience with a salesman. I also wanted to share our impression from a dealership standpoint. This was probably the cleanest dealership we have ever been to. We had both our 3 year old and 19 year old goddaughter with us. All said and done we were at the dealership for about 3 and half hours. The kids were both comfortable the entire time. There was a perfect child size table and chairs set, an easel and crayons and tvs and vending machines that kept both of them quite happy. When the kids were with us during the process Skeeter addressed them personally, remembering details we had shared during our earlier conversations.The sales manager we worked with, Biff, was also just completely enjoyable. He made what can be a painful process quite simple and stressfree. With everything from loan details to warranty information there was no pressure, no bs, just truthful information. When he was expressing an opinion he presented it as just that, a personal opinion, but also provided great logical information as well. And the super cool interactive technology we used to sign the "papers" made the tedious part of the process a little bit fun actually. A couple additional things that may seem small but truly made a big impression: When Skeeter heard me mention to my husband that my cell phone battery was running low he offered to get a charger and charge it - he had a variety of chargers available. Also when we test drove the car the gas tank was very close to empty. My husband and I joked to ourselves about how they were getting a deal because we had recently filled up the tank in the car we were trading in. We went to leave the parking lot and I was looking to head toward the gas station when I realized there was now half a tank of gas. In all the instances we have purchased a new car this has never been done for us. Again, something small but it really went long way to impress us.This dealership is a good 45 minute drive for us, we stumbled upon it when looking at cars online. Despite the distance I can say with confidence that this will now be our family dealership and Skeetar Shaw will absolutely be our personal car salesman. It was worth every cent of gas money and every mile of the drive. Highly, highly recommend.

He was very helpful and super nice. My car was serviced...

He was very helpful and super nice. My car was serviced quickly! I will refer people and I will return for additional services very soon.

Check Engine

My check engine light came on, I called right a way; I had an appointment within 2 days and it was all taken care of..

As always it was a great experience bringing my truck in...

As always it was a great experience bringing my truck in for service. Dewayne greeted me cheerfully and got me taken care of right away. Everyone is always friendly from the service techs to the cashiers. Jim, the sales guy, always comes over to see how things are going and Mr. Pulte being around makes me feel like everyone cares all the way to the top. Thanks again.

Mrs kay

The overall professionalizim and kindness displayed by this gentleman was the best ever. I will be forever a customer with that type of Excellent customer service. Thank u!

The service people are xxxxxxxx. They talk to you like...

The service people are xxxxxxxx. They talk to you like your stupid and when your there for a warranty issue they act like theyre doing you a favor get if it covered by your warranty.

"Why" / After spending $800.00 Plus on services...

"Why" / After spending $800.00 Plus on services work; I think you could wash the coustomer car! The car dealer next to you wash their coustomers cars.

I always get good service here and they never make me...

I always get good service here and they never make me feel like I'm in the dark. I'm a DIY guy so that says a lot.

Bob Pulte has a great and friendly team of workers. The...

Bob Pulte has a great and friendly team of workers. The service they provide is excellent. And the turn around on getting your vehicle back is quick. I wouldn't take my car anywhere else.

They got me in right away and I was able to get back to...

They got me in right away and I was able to get back to work in a short time.They gave great service. I won't fill any more of these surveys though since it takes too much time to complete as it has too many "required" items.

I stopped in unannounced on a very busy afternoon due to...

I stopped in unannounced on a very busy afternoon due to a service light that had appeared on my vehicle. Jim was able to work me in quickly to diagnose the issue. He ordered the part for me and followed up quickly to schedule my repair once the part arrived. My appointment began at the scheduled time and my car was ready before the estimated wait time.Jim is extremely professional and very caring!

I called thursday afternoon ,got in on friday at330 to get...

I called thursday afternoon ,got in on friday at330 to get my breaks checked and was able to get my repair done too. The service guy was very nice, helpful, honest and got it done in timely manner. Plus i love the point system to help save me money ! This is like my 3rd or forth time at Bob Pulte and i will continue to use them! I just wish location was closer to middletown ! Everything else was 5star ratings. Plus free coffee to keep you awake ! Im very ,very happy with Bob Pulte !

Excellent service. Staff was very helpful and efficient....

Excellent service. Staff was very helpful and efficient. Service was done same day and communicated with me through it all. Great customer service was provided.

I have been a Bob Pulte customer for a long time. I have...

I have been a Bob Pulte customer for a long time. I have bought 3 cars from this agency after extensive shopping each time due to their professionalism, pricing, and service. The Service Department is exceptional. Something that is so important is that not only do they do good work in a timely fashion, they are trustworthy. Today, few people have the knowledge and equipment to do more than the most basic maintenance and repair work on these modern vehicles. A customer is then highly dependent upon the integrity, honesty, and skills of their service provider. The Pulte agency really scores high here. Never, have they tried to stick me with unnecessary service or repairs. If fact, several times I brought a truck or car to them believing that I had a major problem only to learn that my problem was minor. The Service mangers and shop foreman, are very good listeners and advisors. While my most recent visits were for service work, I also think highly of their sales staff, particularly Skeeter Shaw. I will continue to be a Pulte customer. And, I also make my favorable opinions known to my family and friends.

We have been dealing with Bob Pulte Chevrolet now for...

We have been dealing with Bob Pulte Chevrolet now for approximately three years and the experience has been so satisfying. I have told people I come in contact with in Hamilton, OH, along with some of the employees at Bob Pulte Chevrolet that they should be used as the training ground for all GM dealers. Their interaction with customers is the best I have ever seen in my 40 years of purchasing or leasing vehicles. All employees, whether in sales or service, use the same personal skills when dealing with anyone. This type of friendliness and interaction with customers comes from the top of the organization with Bob Pulte himself, and I have never even met this gentleman.

The service department treated me great. I told them what...

The service department treated me great. I told them what was wrong with my truck and they informed me of what exactly they were going to do to fix it. Truck was worked on and fixed in a timely manner as well.

I brought my Equinox in at 0830 and it was done at 1000....

I brought my Equinox in at 0830 and it was done at 1000. The repair was covered under warranty and I was given a loaner car to drive. I have had my car repaired here many times, and I have always received great customer service.

Jim is always a great help. He is very courteous,...

Jim is always a great help. He is very courteous, explains everything well and he takes the time for you. I would recommend anyone to buy or have their care services at this dealer. I know I won't use any other dealer in the future. You all ROCK!

The car I came to see was in very good condition, just as...

The car I came to see was in very good condition, just as advertised. Branden was kind to get the car ready and warm for me, and let me check it out thoroughly. The price was pretty good, and the transaction was painless.

My 21 year old son and I had been to other dealerships...

My 21 year old son and I had been to other dealerships that morning and I was not impressed with our treatment. I was disgusted and ready to give up by the time we arrived and I had no expectation that this would be a good experience. Surprise! John Demers greeted us pleasantly, not like the vultures at the other places we'd been. It was a very nice transaction and I left satisfied and my son left thrilled with his "new" car.

The service on my car has met or exceeded expectations as...

The service on my car has met or exceeded expectations as has been the case with all of my prior service experiences at this dealership.

I just leased a 2014 Chevrolet Malibu(my 2nd). My first...

I just leased a 2014 Chevrolet Malibu(my 2nd). My first Malibu was a 2011 and I was very satisfied with the professional and friendly service that was given to me through their service dept and the sales dept. The sales person, Dick Brooks, whom I've dealt with on both vehicles has always been professional and honest with me. Their service Dept. is professional and friendly and quick to respond to any problem I have had. I highly recommend Bob Pulte Chevrolet to anyone looking to buy/lease a new car.

I never imagined I'd purchase a Toyota from a...

I never imagined I'd purchase a Toyota from a Chevrolet dealership, but I'm glad I took the chance. I had the pleasure of working with Skeeter Shaw and Biff Arnold. Both men were courteous, professional, and made the buying process an absolute pleasure. No pressure whatsoever! The thing that really blew me away was that the vehicle only came with one key, so Skeeter took the time to call a local Toyota dealership and found out what a replacement "Smart Key" would cost, then cut a check for that amount. I was impressed that they took ownership of that situation without me even asking for it. I can't think of another dealer that would go that far to please a customer. I would not hesitate to buy from these gentlemen again.

After experiencing an ignition problem with my 2011 HHR,...

After experiencing an ignition problem with my 2011 HHR, GM took care of the towing bill and I had my car towed to Bob Pulte on a Friday morning. I checked that afternoon to check on it, but they had not yet been able to take a look at it. I spoke with Jim Couch and he was very friendly and apologetic that they had not gotten to it yet, but explained that the severe cold and snow that we had just had, was resulting in them being overloaded with work. Again, very friendly and apologetic. I called back Saturday and spoke with Randy Hurst. They were currently working on it and he said they would have it done by 1 o'clock and that he would call when it was finished. He called at 1 o'clock stating it was complete and ready to pick up and that he would be there until 3, but that sales would be in until 5. I picked the car up within the hour. Sales personnel directed me to the service area where Randy immediately took care of me, explaining that GM was taking care of the bill due to a recall on that problem for the HHR. Randy was very friendly and got me on my way. I was very pleased with the timeliness of the repair and how smooth the whole process was. Thank you!

Jim was able to meet my pricing offer along with his...

Jim was able to meet my pricing offer along with his sales manager and we were able to wrap things up within an hour. At the same time, I was able to replace a key and remote to my existing vehicle. Everyone was very pleasant and helpful.

I had an excellent experience with the service...

I had an excellent experience with the service department. They were attentive to my warranty concerns and were able to resolve a check engine light issue.

I called in the morning dewayne said to bring truck right...

I called in the morning dewayne said to bring truck right over which I did they got me in right away took all information and then showed me around said he would let me know something shortly they got truck fixed really quick I will bring all my vehicles here for service in the future

Jim and Dick were very friendly and professional. They...

Jim and Dick were very friendly and professional. They answered all my questions quickly. They let me drive the vehicle without any pressures or catches. They also were cognizant of my time and got me on my way very quickly. Finally, they gave me extra time to bring in the downpayment check. Oh, and Biff was very helpful as well. That's the easiest path through the finance jungle I've ever had on a car loan. Mr. Pulte, you employ some very good troops!

Skeeter was very helpful and my best compliment for him...

Skeeter was very helpful and my best compliment for him is that he is un salesman like. I have done this many times in my life and I dont like being played. With Skeeter I felt like I was buying a car from a friend. The service associates were also very friendly and I felt they really cared if was happy. I am glad that I went local this time and will recommend your dealership to all my friends.

This is the second used car I have purchased from Pulte...

This is the second used car I have purchased from Pulte Chevrolet. The first was a 2004 Trailblazer and we traded in after 8 years with a 2013 Traverse. Skeeter Shaw was very professional and patient as we discussed 2 different vechicles. The pricing after trade in is was very fair and we look forward to dealing with Skeeter and the Pulte team again.

Jim Couch did a fine job finding out what was wrong with...

Jim Couch did a fine job finding out what was wrong with my tires and fly wheel noise. The problem was taken care of.Branden was in touch with me the time Bob Pulte had my truck.

The engine light in my Malibu would not go off. Bob...

The engine light in my Malibu would not go off. Bob Pulte Chevrolet scheduled me right away, took care of my problem and had me on my way in 45 min. and it was all covered under my warranty. I couldn't be happier. Thanks for great service.

Very satisfied with dealer. Repaired truck in a timely...

Very satisfied with dealer. Repaired truck in a timely manner. They called me when my truck was ready to be picked up. Will be using this dealer again.

I have had my car serviced at Pulte's several times...

I have had my car serviced at Pulte's several times and it has always been a pleasant experience. They seem to appreciate your business and always offer options of waiting there while the sevice is being completed , or they take me where I need to go to get errands accoplished while my car is being taken care of. I bought my car from another dealer because , when I bought it , didn't live in this area . But my next car will be purchased here because of the excellent service they provide. Also I brought my Dad in and we talked to Jim Kleiser about purchasing a truck. My Dad is 89 and I've often found that sales people tend not to talk to the "older" person or parent as much as to the younger person. But Jim was very respectful to my Dad and had a great "balance" of talking to both of us in a caring and respectiful way. Thanks, John Sherer

My service visit went as expected due to the great sales...

My service visit went as expected due to the great sales experiance I recieved From Jack Landis last year.The loaner car they lent me made this service visit easy. The service staff got me in and out under 10 minutes and checked me out in under 5 minutes. All the work was under warranty and there were no hassles or issues with the warranty. Im very pleased with my service experiance!!

Branden Young made my experience very pleasant by very...

Branden Young made my experience very pleasant by very quickly allowing me to test drive the car and then answering my questions and getting pricing together. He was able to let me know what they would give me for my trade and I was able to do it all in just a few minutes of a couple of my lunch hours. The process was all very expedient, but thorough. My insurance company even complimented your company with calling them to make sure they had all of the info they needed saying that most dealerships say they will but usually don't! Hats off to Bob Pulte Chevrolet!

Skeeter Shaw is a great asset to the dealership. He was...

Skeeter Shaw is a great asset to the dealership. He was knowledgeable and really wanted us to "love" the car we were buying. Our satisfaction was his priority and he went out of his to make the buying experience enjoyable. He went so far as to help us in cleaning out our stuff from the old car and transferring it to the new one. He gladly donated a box and made sure we were satisfied before leaving.

I appreciate all Skeeter and Jim did for me! My case...

I appreciate all Skeeter and Jim did for me! My case wasn't an easy one but they both worked some miracles and I now have a newer, dependable car! Thank you!

We have purchased a total of 3 vehicles from Bob Pulte in...

We have purchased a total of 3 vehicles from Bob Pulte in the past 2 years. We travel around 20 miles from Blue Ash to visit Bob Pulte and pass several other dealerships along the way. We can honestly say we have never experienced a dealership with such helpful, knowledgeable, and friendly people who seem to care more about the buyers needs then the sale of a vehicle. At all times we were never rushed, nor were we pressured to feel like we had to buy. We are so confident in Bob Pulte that I would send any of my daughters alone to your dealership, knowing very well that they would not be taken advantage of. We recommend Bob Pule Chevrolet to everyone because of the wide selection, friendly sales department, great deals, and of course that thing most businesses have lost called customer service. Bob Pulte Chevrolet was well worth the drive and will continue to be our dealership and someone we can trust. Many Thanks to, Jim Kleiser and Dick Brooks for all the help and making a vehicle purchase easy. We will be back to purchase in the future. Steve Soellner Blue Ash, Ohio

I TOOK MY 2008 SILVERADO PIKUP IN FOR A GRINDING NOSE IN...

I TOOK MY 2008 SILVERADO PIKUP IN FOR A GRINDING NOSE IN THE TRANSMISSON.MY INITIAL CONTACT WAS J.COUCH.HE SCHEDULED ME A APPOINTMENT,AND IT WAS DETERMINED THAT I HAD A BROKEN SHIFTER FORK IN THE TRANSFER CASE.THEY HOOKED ME UP WITH A LOANER CAR.THREE DAYS LATER,R.HURST CALLED AND SAID MY TRUCK WAS READY.WOW.NO MORE GRINDING AND SHE RUNS LIKE A DREAM.THESE PEOPLE ARE SUPER.I MEAN THE WHOLE SERVICE DEPARTMENT.WITH SERVICE LIKE THIS,WHY WOULD YOU EVEN THINK OF GOING ANYWHERE ELSE.

This is our 3rd vehicle from Bob Pulte, enjoyed all three...

This is our 3rd vehicle from Bob Pulte, enjoyed all three experiences, if need be Bob Pulte will see the 4th. Highly recommend Bob Pulte to my friends & family!! thank you, Jean & Pete Ronnebaum

I always know when we bring our vehicle here that we are...

I always know when we bring our vehicle here that we are going to be treated fairly and that the service team is going to go above and beyond to make sure our vehicle is repaired properly and that we are 100% satisfied.

Message on our car dash indicated that rear park assist...

Message on our car dash indicated that rear park assist camera needed service. Also, car was due for routine service, Dwayne pointed out that all that service would be covered by warranty. He took the time to explain everything and also answered all my questions thoroughly. I happened to need a rear window wiper blade and he took care of that and it was paid for by the Paulte Rewards Program. I also talked to Mike in parts. He ordered a bumper reflector and sold me some touch up paint. Nearly all of that was cover by the Paulte Rewards Program. As it turned out, a part was needed for the car and Brittany quickly offered us a loaner car. Our car was ready by 10 the next morning, and when I picked up my car the reflector ordered had arrived too. Everyone was very friendly and helpful. No one could ask for a better service experience. I've been a customer at Pulte's for many years and this typical of what I can expect every time I trade or service my cars.

Our experience at Bob Pulte Chevrolet was exceptional. ...

Our experience at Bob Pulte Chevrolet was exceptional. The used cars that we were shown were of far better quality than what we were shown at other dealerships. Skeeter Shaw was very honest with us regarding the cars that he showed us and steered us toward what we were looking for, not what he wanted to sell us. The entire team seemed to operate as a large family. They made the time that I spent purchasing this car, as well as one other used car and a new car (all day long) very comfortable. I believe that, for the price, I have gotten a good quality car in the Honda Accord, as well as in the 2006 Malibu and the 2014 Camaro. I will definitely refer others to this dealership and I will definitely return for any other vehicle needs that I have.

Staff was friendly, courteous and accommodating. Pulte...

Staff was friendly, courteous and accommodating. Pulte Chevrolet is the only dealership we visited, over the past four months, to have their used vehicles showroom ready for sale. The staff, vehicle presentation, and price contributed to our decision to purchase from Pulte Chevrolet.

I took my 2009 Silverado in for basic oil change, I also...

I took my 2009 Silverado in for basic oil change, I also had a check engine light on for a failed fuel evaporation sensor. They were able to fix the faulty sensor and change my oil with in a reasonable time and also made me aware that my brakes were going to need service soon and Dewayne was able to give me a price quote in detail for having my brakes fixed. Overall I was very satisfied with my experience and thats why I chose to have my vehicle serviced at Bob Pulte.

I thank Jim and Pulte Chevrolet techs for repairing the...

I thank Jim and Pulte Chevrolet techs for repairing the A/C on my Silverado. It did take a couple of trys but I know A/C problems can be tricky. Truck was repaired quicker than I thought it would be. Good job Guys. Thanks Steve

not sure what to think

I do not believe they have even contacted me. Very dissapointing. Perhaps because the vehicle was very inexpensive?

The dealership gave me amazing service and took the time...

The dealership gave me amazing service and took the time to answer all of my questions. I will be returning for future service! Great job!

This service dept. is the reason I buy my cars at Pulte. ...

This service dept. is the reason I buy my cars at Pulte. They are helpful, concerned and extremely helpful. They always do a great job. They always give all of the options and carefully explain what needs to be done and give accurate estimates of time and cost. They never "over sell" what needs to be done and always put safety first.

Mr. Couch was extremely rude on the phone when I first...

Mr. Couch was extremely rude on the phone when I first called to make an appointment. He asked if my oil change light was on and how many miles were on my car. After HE decided that I was indeed due for an oil change he went ahead and scheduled me. Funny, I knew I was due and that is why I called to schedule. Don't know why he had to grill me about it. After scheduling my oil change, he called back to say I could not have that slot because it was already taken. I am not sure why he offered me that time slot if it was already taken. The oil change was fast and when I left I noticed that my "Check Engine" light was on. So I went back to Bob Pulte and Mr. Couch said, "Are you sure it wasn't on before your oil change?" No, it wasn't. I may be a girl but I do know how to tell if lights are on my dashboard. They had forgotten to connect the O2 sensor. They quickly fixed the problem and I was on my way. The experience was fine. I just hate having to deal with Mr. Couch.

Jim was very helpful in keeping me posted on what was...

Jim was very helpful in keeping me posted on what was wrong with my car. He made sure I knew how much it would cost and when it would be done.

I was very pleased with the service and attention...

I was very pleased with the service and attention received at Bob Pulte. I went in with the intention of getting information and getting pre qualified and left with a new Cruze. I was very happy with the sales team and will recommend to friends.

My experience at Bob Pulte was great! My sales Rep. Dick...

My experience at Bob Pulte was great! My sales Rep. Dick Brooks was very helpful and awesome. I got a great truck for a great price, and thats what anybody wants. I would highly recommend Bob Pulte.Thanks,Jeff

Had some warranty work that was needed on my 2012 Malibu...

Had some warranty work that was needed on my 2012 Malibu and the part had to be ordered, I was called within a few days and told the part was in then they scheduled me a few days later and they offered me a loaner car as they said it would take all day to be fixed which I didn't need but the Malibu was fixed ahead of time and it was a no hassle experience.DeWayne is a great service guy, always friendly and willing to work with you on what needs fixing etc. We bought 2 new cars within about 11 months from Bob Pulte our first time buying from them and will buy again, great service and sales guy was good and an over all good buying experience and now follow up.

HAD A PROBLEM WITH AC. DIAGNOSED AS LEAKING EVAPORATOR...

HAD A PROBLEM WITH AC. DIAGNOSED AS LEAKING EVAPORATOR COIL. JIM CALLED GM AND EXPLAINED THAT THIS VEHICLE WAS JUST OUT OF WARRENTY AND NEGOTIATED A VERY GOOD REPAIR PRICE BEFOR HE EVEN TALKED WITH ME. I WOULD HAVE BEEN VERY UPSET WITH A FULL COST REPAIR BECAUSE WE ARE LOYALE CUSTOMERS AND THE VEHICLE WAS JUST OVER 36000 MILES. JIM KEPT ME HAPPY.

I appreciate the rental car when there was an issue with...

I appreciate the rental car when there was an issue with my brake shoes and drums. I rated 4 because I had to go back a second time to get the issue resolved.

Since we purchased the vehicle (about 3 months ago), we...

Since we purchased the vehicle (about 3 months ago), we had never used the seat belt in the back seat. Last week someone was in the back seat and the seat belt did not work. We call the service department and was told to bring it in the following morning that it would take about an hour to fix. We took it in at the specified time and was taken in right away. It only took the service department about 10 minutes to determine that the rear seat belt retractor locked up not allowing seat belt to move. They found it necessary to replace retractor assembly and that it needed to be ordered and they would call us when it came in. On the second day after our visit they called us and was given another time to have the vehicle fixed. We took it in and we were on our way in about an hour.

We arrived and were greeted with smiles and told when we...

We arrived and were greeted with smiles and told when we would be cared for. Each item to be checked on my vehicle was reviewed thoroughly and the pricing and care was explained in detail. All work was completely quickly and we were added to a rewards program with out having to request it. Bob Pulte was on site when we arrived and visited with us and asked about our buying experience at a different dealer.

We had a great experience. They were able to get my car...

We had a great experience. They were able to get my car in and out very quickly due to a scheduling conflict on my part. One of the techs worked through his lunch break so my car would be finished.

Had a wonderful experience with the service team at Bob...

Had a wonderful experience with the service team at Bob Pulte. I got my car at a different dealership and they went out of their way to make me feel like I was one of their own. Everyone I dealt with exceeded expectations on friendliness and doing their job. I would definitely recommend this dealership. I have already sung their praises at our baseball games. :) Thanks again!!!

Great service, Service Department had to order a part for...

Great service, Service Department had to order a part for repair, and provided a loaner vehicle for the two days I Needed it.My vehicle was repaired and ready when I arrived.

AWESOME, FRIENDLY, POLITE, UNDERSTANDING, LISTENING,...

AWESOME, FRIENDLY, POLITE, UNDERSTANDING, LISTENING, RESPECTFUL ON THE PHONE, AND IN PERSON AT THE DEALERSHIP. THE PLACE IS CLEAN . AND SERVICE ACTUALLLY CARES ABOUT THEIR CUSTOMERS AND THEIR VEHICLES. NO GREASE xxxxxxx HERE. // AND IF YOU ARE NOT HAPPY ABOUT SOMETHING , THEY WILL FIX IT , QUICKLY . // GREAT JOB !!!!!!!!

Great service. Quick turn around and helpful with a...

Great service. Quick turn around and helpful with a loaner vehicle. Jim was very accommodating and kept me updated with the service repairs and checkout.

As usual, the experience at Pulte Chevrolet was...

As usual, the experience at Pulte Chevrolet was exemplary. The people here are what make this dealership work. The remodel done to the showroom makes a very comfortable waiting area. Bright, airy and clean. Keep up the good work....as long as I live in Ohio, I will come to Pulte Chevrolet.

They went above and beyond what I expected. They went out...

They went above and beyond what I expected. They went out of the way to give me the best experience possible. I really appreciated their customer service, it was excellent.

I would like to start by saying I am a former GM employee...

I would like to start by saying I am a former GM employee and current GM consultant for the Bodyshop Installation and Launch Team. I have been a loyal GM customer for over 25 years and I was extremely impressed by the professionalism Jim Couch extended. I have seen certain dealerships focus most of their efforts towards sales but it is truly the service experience that keeps customers coming back. I would close by saying this was the best I have ever been treated by any dealer and I will continue to use Bob Pulte for my sales and service needs.Sincerely,John Cole

As I have stated in numerous experiences in the past, I...

As I have stated in numerous experiences in the past, I am very satisfied with the service at Bob Pulte Chevrolet. I was able to schedule my appointment with only 2 days notice. My needs were handled expediently and the wait didn't seem long at all. I feel like I can trust the service mechanics to do an honest and quality job.

We were met in very congenial, but low pressure manner. ...

We were met in very congenial, but low pressure manner. Ascertained what we wanted and then presented viable options. Branden was thorough in presenting all the benefits of each, and effectively presented our pricing options. Amanda handled the paperwork very smoothly.

In the almost 4 years I have had my car from Bob Pulte...

In the almost 4 years I have had my car from Bob Pulte Chevrolet, anytime I need service everyone has done everything they could to resolve my probelm. Anytime I walk through the door everyone greets me with a smile. Keep up the good work.

Great experience having cars air conditioning repaired....

Great experience having cars air conditioning repaired. My local mechanic suggested I contact my local dealer due to the cost of the repair and the relatively new age of the vehicle. Pulte service department took care of the problem and had GM cover much of the cost. Thanks again I appreciate it.

This was a very quick and easy process. In fact we kinda...

This was a very quick and easy process. In fact we kinda walked in to just get numbers to see if we could manage this payment and before we knew it we were leaving with the car. I would definitely go back and will use the service department 100 percent of the time. Dick was efficient, friendly, and got the job done.

I have done business with Bob Pulte for years and have...

I have done business with Bob Pulte for years and have never been disappointed. That is why I continue to buy and have my cars serviced here. My most recent visit was for an oil lube and tire rotation. Dwayne also checked to see if there were any recalls. Finding one, he added that to the list of items. He was very friendly, checked all information to make sure it was current as well as asking if I had any concerns about my car. It is always a pleasure to come here for service. They have a great, caring staff!

I am not sure exactly how many cars I have purchased from...

I am not sure exactly how many cars I have purchased from Branden, but he is an excellent salesman. He is very attentive and makes sure he answers all our questions. He even came in on his off day with very little notice to deliver my daughter her first car!The whole staff at Bob Pulte from sales to financing to service are super. I have been to other dealers, but was always disappointed when I left. I have never felt this way at Bob Pulte. Keep up the good work!!!

This is my second visit to Bb Pulte Chevy for Service....

This is my second visit to Bb Pulte Chevy for Service. They have been fantastic each time. I will highly consider buying my next car from them because of this experience

I was having problems with my transmission. I took my...

I was having problems with my transmission. I took my car to the dealer where I bought it and they told me there was nothing wrong. A short time later I still felt that there was a problem so I took it to Pulte. They agreed that there was a problem and they fixed it. And, I have to say that I love the fact that they have you drive with them (which the dealer that I bought the car at didn't do) so that you are both on the same page and understand the problem. I dealt with Jim and Rick and both were very friendly and helpful.

Contacted Jim Couch when dash signal indicated the hood...

Contacted Jim Couch when dash signal indicated the hood latch was open (checked it and it was latched) and Jim said bring it in and they would check it out. Within a few minutes the problem was determined and a part was ordered. Within a few days the part was in and I returned for replacement, which was completed within a few minutes. This is what I call Service!

Best Service Around!

I was looking for a specific car, and they had it in stock and online. I live 3 hours away from the dealer and in a different state. I called, threw them an offer pending a test drive, and they said come get the car! So I did. It was cleaned up and had a full tank of gas waiting for me when I got there. I took it for a drive, its drove well and I was on the road in under an hour. Jim, the sales person I was dealing with, was friendly, down to earth, direct, but not rude and just a joy to work with. I would buy another car from them in an instant!

First of all the friendly atmosphere was noticeable, and...

First of all the friendly atmosphere was noticeable, and Biff and Dick were very attentive to our needs.They were straight forward, up front and honest with us and we are very happy with our decision.i would highly recommend Bob Pulte to anyone.Tim & Cathy Pounders

Contacted the dealer through the internet; car was ready...

Contacted the dealer through the internet; car was ready and waiting for the test drive when I got there. Jim was helpful and low pressure. Love the car that I got. Really like the extended warranty program there; money-back if you don't use it. I would recommend them and will continue to use.

This dealership went beyond expectations to make sure...

This dealership went beyond expectations to make sure that my vehicle was in tip top condition prior to me leaving with it. Great dealing with all of the people there and I will be back for future purchases.

I had a warrenty item that need repaired; I took it to...

I had a warrenty item that need repaired; I took it to the service department on Wednesday and was told to bring it in the next day at 7:30 AM. I returned Thursday morning at 7:30 AM and at 2:30 PM I was called telling me my vehicle was fixed and I could pick it up. Dewayne France was very friendly and professional getting my appointment and getting the work completed.

The service department gets the car finished quickly and...

The service department gets the car finished quickly and is very competitively priced to independent mechanics. Both Jim and Dewayne know who I am and treat me like a valued customer. Your service department provides the dealership with a competitive advantage over other brands and independent mechanical. A great reason to continue our long relationship with Pulte.

I rated Bob Pulte Chevrolet very high beacuse of the...

I rated Bob Pulte Chevrolet very high beacuse of the positive experience I had while at the dealership. The appt time was observed, the work was completed quickly and the quality of workmanship was excellent. I was advised of the areas on the car that would need attention in the near future. My original sales person, Skeeter, also greeted me while I waited in the lounge. Overall experience was great.

GREAT JOB GREAT EXPERIENCE I SAW THE BOB PLUTE AD ON TV...

GREAT JOB GREAT EXPERIENCE I SAW THE BOB PLUTE AD ON TV AND THE GREAT PICTURE OF MY COLORADO TRUCK JIM KLEISER HANDED THE SALE PROCESS THE I WANTED LOW PRESSURE APPROACH VERY FRIENDLY STAFF ALL IN A TIMELY MANNER

I am new to the area, and I saw the Pulte ad on TV, so I...

I am new to the area, and I saw the Pulte ad on TV, so I decided to give the dealership a try for my first service in OH on my Equinox. I couldn't have been more pleased, and will definitely take my car back for its 30,000 miles service when it is due. Mr. Couch couldn't have been nicer to me, and my wait time was just what he said it would be, and so was the price of the service.

We liked the friendly no-hassle atmosphere. Brandon...

We liked the friendly no-hassle atmosphere. Brandon answered any questions we had and was very knowledgable about the Equinox we interested in leasing. We would return in the future.

I loved the pictures from the internet of the vehicle and...

I loved the pictures from the internet of the vehicle and once i saw it in person i was sold without a test drive. Dick Brooks was a very nice salesman. i gave the overall rating a 3 because even though the transaction and process was smooth, I was told the repairs that would be needed for my vehicle seats would be done within the week of purchase but actually had to wait a couple of weeks. i also was a little unhappy with the amount of time it took for me to receive my title to the vehicle, which was the day AFTER the days expired.

Jim was able to get my vehicle in very quickly for a...

Jim was able to get my vehicle in very quickly for a recall part on my vehicle. Even though I had not purchased my vehicle at Bob Pulte, he treated me as like I had been a customer for years. Everyone was super nice and accomodating. Thanks!

I have always had a great experience whenever I have...

I have always had a great experience whenever I have service done on my vehicles at Bob Pulte. The associates are fantastic and I enjoy doing business with them.

The service was great. I came in for a recall notice...

The service was great. I came in for a recall notice thinking I would have to schedule it and wait. They said they had the parts and was able to do it now and it would take a hour. They got it done in about 45 minutes. Saved me from having to go without my truck.

well here it goes you ask me to fill this out but dont...

well here it goes you ask me to fill this out but dont have many words they have treaded us great so far would go back when need to