Bob Moore Ford

Renton

Chris McCoy was very professional and anxious to please us. Recommend him highly as a salesman.

Excellent buying experience

I get my F 250 serviced regularly at Bob Moore Ford. Jose is always courteous, a can do, consider it done experience always. Because of that when we were ready to buy, we bought there. Anthony matched Jose's professionalism. We are very pleased and will highly recommend.

Most Friendly Customer Oriented Ford Dealership!

EVERYONE at Bob Moore Ford I have dealt with is absolutely MARVELOUS! This is the second Ford that I have purchased from Bob Moore. My first car agent Kyle Christian was FANTASTIC. We keep in touch since I purchased the auto. This time I was privileged to work with Kermit Denton. He is a great fellow. I enjoyed his stories and he took exceptional care of us. From the Manager to the Business office to the Service agents everyone is Customer oriented to the max! As an aside, the service department always takes great care of me. Jose Santos is the person I generally deal with. They keep me informed of what is going on with my vehicle while I wait. I generally bring work with me and work while my car is being serviced.

BOB MOORE FORD AGENCY

We are an older retired couple, looking for a new Ford Fusion. We were greeted by Kevin Erickson, who guided us through the whole process. He was a friendly "down home" type of guy. We liked that. We love our new Fusion! We feel we got a REALLY GREAT DEAL from Bob Moore Agency in Okla. City . We may not require another car soon, but if we did, I would definitely want Kevin to ne our sales person!!!

Used car purchased from online sales

I had a great experience buying my car and working with Jackie Howard and Kevin Erickson. The deal was fast and very easy. Communication was great and all my questions and concerns were well addressed. The completion of the deal took only about 1 hour and we were very pleased.

Amazing experience

Cassandra and kyle christian really help lead me in the right direction to buying the car of my dreams thankyou Cassandra for giving me the Opportunity and thank you kyle for showing me what is possible. You two are amazing

Trunk Srut Fix 2010 Focus!

Although the trunk strut was promptly fixed the service dept came across as cold and impersonal! There was no Thank You when I left! It left me with an uneasy feeling about ever buying a car there!

Too aggressive

My sale person was Kermit and he was excellent. I would buy a car from him again. He seemed both honest and trustworthy, not words normally associated with car salesmen. The only negative was the five emails and three phone calls confirming my appointment. Too much communication

Terrible Experience

First off if I could rate them a 0 star I would. My experience with them was awful. The salesman we were in contact with was Carlos and also the used cars manager(can't remember his name). We wanted to purchase an Explorer Sport from them and offered the highest Kelley Blue Book price and they decided to send it to "auction" , instead of negotiating price with us because it had been on the lot too long. They told us the vehicle wouldn't be on the lot the following day but what do you know, it was still on the lot the following week. My husband asked Carlos about it and he gave him the run around about how they didn't send it to auction but that a sister dealership was going to buy it from them. He asked which dealership so we could keep an eye out for it and he wouldn't tell him. Will never recommend this dealership to anyone!

2016 King Ranch F250

Excellent customer service from Mack, he was very professional, as was everyone else. I will definitely use Bob Moore again.

Purchased Ford Focus

We purchase many vehicles from Bob Moore Ford and are always amazed at the great service we receive from all there. The sales rep we have really had excellent service from is Kyle Christian and would recommend him to anyone looking for a new or used vehicle.

Amazing Service!

I'll be honest. I showed up expecting to buy a vehicle. I had already went to the bank to be pre approved and had my check in hand. I was greeted as soon as I walked in the door. I had the pleasure of working with Mack. He asked what i was looking for and about a price range. Which was expected. But instead of instantly showing me vehicles. He went through all of the features available and asked what would best fit me. Once we finished that he pulled a couple trucks around. Test drive the first one. I really liked it. Got back asked if there were any other colors and I looked at a black one. It had a few less features so as expected was a little cheaper. Instead of Mack trying to push me to the more expensive truck that I really liked. He was very accepting of me liking the black one better and reassured me he wanted me to be happy. I expected him to try and convince me why I needed those additional features. But he didn't. So I get to financing and worked with Thomas. As I mentioned I was already pre approved. So I expected push back to use their finance company. They informed me I could have an additional 500 dollar rebate if I financed through them. I politely declined and wasn't pressured at all to use their finance company. They explained the pros and cons of the extended warranty. And when I expressed i would like tire and wheel coverage as well as resist all for the cloth. He was quick to work with me to meet my price point. He made it quick and enjoyable. I couldn't recommend Bob Moore enough. Great experience, not pushy, fast, and most importantly. I felt like they were there to make me happy and not upsell me. 5 stars!

2016 Lariat purchase

I had a very easy and professional buying experience. Kevin did a great job getting me into the truck that I wanted. There was no gimmicky typical car salesman stuff. Just a good guy helping me get what I wanted. Will return when I need a new truck.

Bought a Ford Raptor...that broke down

I was in the market for a Ford Raptor. I contacted Bob Moore (Worked with Carlos Lopez) and worked all the terms out over the phone due to me being out of state. We drove there and the truck was exactly as described. Everyone was very friendly and helpful. We headed back to Kansas with the truck and made it about 100 miles when the truck broke down on the freeway. I called and had the truck towed back to them and we went ahead and went home. They were very apologetic & got the truck right in the shop (the repair ended up being VERY minor), kept me updated regularly and then delivered the truck to my doorstep late that night!! I never once felt frustrated or worried that I wasn't being taken care of. Amazing customer service and integrity at this dealership!

Bob Moore Ford

Wish to thank all of the people involved with our purchase. Wait time was the worst when finishing up, although I know it is a busy dealership. We, as Ford family people with ties to the Motor City, are exceptionallly pleased with our new Explorer!!!

We were treated fairly

Brent Montoya was really easy to get along with. We had done a lot of research beforehand and knew what we wanted so Brent didn't push us to look at other stuff. Now, I don't know anybody who enjoys the car-buying experience, but this was much better than some other places as far as transparency. The dealer is going to make some money, that's why they're in business and there are many ways they can do it. But Brent, Danny Dewberry (sales mgr), and Krystal (finance) were more open and honest about it than other experiences I've had. They talked to us about different finance options, which rebates we got and which ones they kept, and we felt informed. Their price was as competitive as anybody. Do your homework and then go to Bob Moore for a look.

lucky

kermit denton was awsome. the salesman. the credit manager was crapy!very happy with dealership. overall

Never again. From-Amy Chadwick

First of all there online prices are not accurate,it might say 65k on there website but when you ask about that same truck they will say 85 or whatever.But anyway. So we buy a bran new 2016 f350, we spend 15 minutes negotiating a price, we agree on a price, everything seems to be moving smoothly. After its all said and done and we received our finance papers in the mail they had tacked on 10k worth of extras!!! Not 3,not 5, 10!! I couldn't believe it! And now when we went back they can only explain 5k worth of them, saying oh scratch and dent coverage oh gap coverage oh windshield coverage,WE ASKED FOR NONE OF IT!! The only thing we might of kept was gap but because of how shady they were (Zach) and how they couldn't even explain the other 5k extra on our loan we just decided to have it all removed, and now 8 months later nothing has been removed!! We agreed on a price and they charged us whatever they wanted, luckily they made copies of the agreement price and we will see them in court.

Looking for a new pickup

Cayla Passerman was very helpful in making my decision to choose Ford over Chevy. I had been back and forth between the Chevy dealerships and Bob Moore Ford for days trying to decide between two similar trucks. Thanks Cayla for all your help and patience.

Car Buying Experience

It was a very good experience. The people who helped us were nice and very willing to do everything they could to make the process go smoothly and quickly. They found the best deal for me and that I could afford with getting a brand new car that I wanted. I would highly recommend looking here if interest in a new or used car.

Tracee R

Great people to work with from the moment you arrive to final sale. It's not just one or two great people, it's the whole team!

Cayla Passerman is awesome! totally love my car!

Our sales consultant was awesome, Cayla Passerman did not pressure me, she was very down to earth and made us feel welcome when we arrived.

Danny Dewberry man of his word.

Danny took care of me and stood behind everything he said. I appreciate his honesty and commitment to the customer.

Great Buying Experience

We had a good experience buying a used car at Bob Moore. We feel we were treated with respect and given a fair price. I would easily consider buying another car from them in the future. Thanks, to both Kevin and Chris for helping us.

2015 Ford F150 PLATINUM

I saw this Truck on the Internet. I called Bob Moore Ford to see if truck was available. I wanted to make sure it was available because I live in Chandler and didn't want to waste time if not. When I got there is was immediately greeted by Kermit. I told him why I was therected. We proceeded with viewing the truck and test drive. We negotiated a great price and I bought it. We went to finance with Thomas and things went smoothly. Great experience and very friendly employees. Everyone was great. Thanks Kermit and Tom.

explorer

Kyle Christian was very helpful and was not pushy , he did not try to put us in something we did not want .He showed us what we were looking for found the one we wanted.

Bob Moore Ford

I had been searching for a truck for a while and after going to several dealerships in the OKC area I found myself at Bob Moore Ford. I drove up on the lot and was approached by a salesman named Jack Howard. I was wore out from the other dealerships and told him here is what I want what do you have. To my surprise he paused and said no problem. He then showed me several trucks in my price range and I had found the perfect truck in no time. He didn't waste any time and didn't try to push me in a direction I did not want to go. After a short test drive I was at his desk and he wasted no time trying to get me the best price. Jack didn't hesitate to bring in the sales manager and strike up a deal. Within a short time he had the truck I selected cleaned up with a full tank of gas ready to go. It was a good experience and I urge anyone who is interested in a vehicle to go see Jack Howard down at Bob Moore Ford of OKC. He is to the point and doesn't waste your time.

Purchased 2012 Ford Escape

Jackie Howard is by far one of the best and considerate salesmen I have ever met. Made me feel comfortable and confident in my purchase! Jackie cared about my wants and needs in a vehicle and delivered exactly what I needed and could afford! He will be my car dealer for years to come! Thank you Jackie!!!

As good as it could be.

My wife and I needed very little convincing, and the staff made us feel really comfortable.

2017 Ford Explorer

Carlos was great at finding an Explorer that met most of the options I wished for. A few options were out of the price range I wanted to pay, but I am loving my Explorer Limited and ready to start "exploring the USA"!

Purchased 2013 Jetta

Justin Bowers was super nice and he wasn't pushy. He listened to what we wanted and the transaction was fairly quick for being at a car dealer. i would highly recommend them and will definitely return to purchase another vehicle.

PURCHASED A BRAND NEW TRUCK!

Bought a brand new truck at Bob Moore Ford and had the best experience. Bobby P and Jordan Baker were great! Very professional and down to earth. I would recommend them to anyone. Was in and out in a jiffy.

VERY GOOD

VERY HELPFUL, CUSTOMER SERVICE WAS ON POINT AND VERY FRIENDLY.

AMAZING EXPERIENCE!

I am blown away with the experience I received at this dealership. The whole process was so smooth and the workers we dealt with, especially Kevin, Matt, & Colt were so friendly and made sure that we were pleased from the moment we arrived to when we left with our new vehicle. We drove from out of state to this dealership and would absolutely do it again to receive this type of service on a future buy. We would definitely recommend Bob Moore Ford.

Great experience!

The entire process was very smooth. The vehicle was waiting for me when I arrived. Jackie Howard did a fantastic job. Very appreciative. Thanks

Best experience buying a car ever!

They were friendly, not over bearing or over whelming like some places can be. The saleswoman, Cayla Passerman, was very friendly and helpful. The whole process was very fast too so we could get back to the rest of our day instead of spending our whole Saturday at the dealership.

Recent purchase of a used pick up.

I recently purchased a used f150. My sales rep Cayla Passerman was professional and down to earth. I greatly dislike car shopping mainly because of pushy car salesmen. This was not a pushy experience at all. Even tho I was buying used and not new. I was not pushed into a truck I did not want or need. Bob in finance handled the transaction between the dealership and my bank as if I were going through there finance department. This is the 2nd car I've bought from Bob Moore and the experience was better than the last time.

Drove from TX to Bob Moore Ford for my Focus RS!

I have been searching unsuccessfully for a fairly priced Ford Focus RS in Nitrious Blue with the RS2 and moonroof options in the DFW metroplex, seeing Westway Ford wanting 18K over sticker for the car when I saw Cars.com had a vehicle in the Bob Moore Ford inventory that matched what I was looking for. A quick call up to Salesman Justin Bowers got the ball rolling and I feel I got a great, easy buying experience for a car that dealers in DFW determined to make difficult. I would definitely consider another journey up to Bob Moore Ford again for a purchase.

Make sure to ask for Jordan Baker.

I was in the market for a new truck purchase, I found exactly what I wanted online and called to verify it was available. Upon my arrival to the lot to see the vehicle in person, I was met by a young lady, Jordan Baker, who was as easy on the eyes as the truck I was looking for. I immediately thought that I would not be able to get the answers on vehicle specific questions from a young lady who was gonna sell me a truck on such a beautiful smile. Boy was I wrong. Ms. Baker was able to answer all my questions without having to look up any information about the vehicle, and proved she is a car expert with her answers. She was very polite, took her time to answers all my questions and sold me on buying the truck. I highly recommend you take the time to drive to Bob Moore Ford off SW 89th and I-35 and ask for Ms. Baker. Trust me you will know its her with that smile and approach that says she knows her stuff. Thank you Jordan and Bob Moore Ford for an easy and pleasant experience. I am in the market for another vehicle purchase already, and Ms. Baker will get my sale.

Greg Huff was honest and easy to work with.

We got lucky enough to have Greg Huff as our sales rep. He was informative, didn't hide anything from us. Very upfront on price, discounts, etc. Sought to understand what we were looking for and gave us exactly what we needed. The process was smooth and we got the car we wanted. Thank you Greg!

2010 Silverado

We were looking for a good truck to pull the new fifth wheel we had just purchased, and had stopped at several dealerships and used car lots to get the best deal possible. The thing that I liked most about this dealership was the approach the salesman had in finding a vehicle that worked best for us. We worked with Justin Bowers, he did an excellent job; as opposed to other dealership we had stopped at were mostly letting us roam to find what we liked best, he found the best vehicles in our price range, with the best features we had identified, and explained why he felt the vehicle would be best for our purposes. The only issue in the buying process was the monthly payment was over what we had wanted, but Krystal in finance was able to get us the best payment closer to what we were hoping for. I would highly recommend this dealer, as well as the employees we worked with to my friends, and coworkers.

Best car salesman ever!

Jack Howard was our salesman at Bob Moore Ford and he is the absolute best! We went to him with a very special Mustang request for our daughter (her dream car for over 13 years). He was patient, attentive, and so knowledgeable. He found exactly what she was looking for (even when it meant not just going with something easy which was already on the lot). He talked with my husband/daughter on the phone many, many times until we found the right car at the right price. He came through with everything he promised and made sure that everything was right (before, during and after the sale). My daughter found a glitch with a newly installed rear sensor and instead of making us set an appt and drive back 40mi on a return trip, Jack and his team got it all fixed while we were there. We were so impressed with Jack (and the dealership) that we went back the next day and bought a new 2016 Explorer. He answered all of my husbands questions and worked with him on getting the best deal on his trade-in, as well as worked extensively with him on getting everything programmed, as well as us trained, before we left. We were also impressed with our finance person and the people who helped with the final tweaks getting the upgraded floor mats and other add-ons. We have traded with several other dealerships in the OKC metro area over the past 20 years. We would have told you that most of them were just fine and we had no major problems. That being said, our awesome experience at Bob Moore Ford was definitely worth the drive and this will be our first stop and final stop in the future. We feel that we have found the best place dealership and definitely the best salesman in Jack Howard at Bob Moore.

The Great Salesman Carlos Lopez

I had great time purchasing a vehicle from Carlos Lopez. I highly recommend anyone looking to purchase a vehicle to visit Bob Moore Ford, the Salesman Carlos Lopez and the staff as a whole.

Thank You

I showed up to Bob Moore knowing exactly what I wanted, but had a tricky deal to work. I was trading in a car that didn't run and I owed lots of money on. Kevin Erickson gladly took on the challenge and eventually got me into the pickup that I wanted and Bob Moore's financial management team got me an amazing and otherwise unheard of financial deal.

2013 CPO F150 Platinum

Jordan was a breath of fresh air, easy to work with and knowledgeable. Dustin in finance was also awesome. Overall it was a very pleasant experience even though I was parting with my money.

Bob Moore Ford

My sales consultant, Greg Huff, greeted me with a very polite "Who are you here to see?" I said "I'm here to test drive a few cars". From then on, Greg was my guide and a good one, too! I drove two cars and then decided what I wanted to purchase. Greg was awesome! We sat down and figured out the exact car I wanted and within minutes Greg and his management located a 100% perfect match 300 miles away. They arranged delivery within 3 days. Fantastic! They were also able to give me a discount. The financing office got me financed quickly. To top it off, I was able to drive home a car similar to the one I purchased! I never experienced that before.

Love my Truck and love Bob Moore Ford!!

We bought our 2007 F150 from Bob Moore Ford and Jordan Hudson was our salesman and we had a wonderul buying experience!! He and Krystal Marazzi in finance were super helpful and made everything so easy for us!! I would highly recomend this dealership and these people to anyone that wants a great vehicle and a stress free buying experience!! Thank you all!!

2017 FORD MUSTANG GT

THE SALESMAN, GREG HUFF MADE THE PURCHASING OF THE MUSTANG GREAT. GREG AND JOHN TRACY MAKE BUYING THE CAR SO EASY. I HAVE PURCHASE MANY CARS OVER THE YEARS, THESE MEN MADE IT SO FREINDLY AND A PLEASURE TO BUY.

2011 Mustang

Jerald Hawthorne is awesome! He was extremely easy to work with. He helped me get exactly what I was looking for in a new automobile. Very friendly dealership - would definitely recommend.

Great experience

Bought three vehicles from Bob Moore the month of July. It was a great experience for my two nephews, they are new to the car buying game. Our salesman was Carlos Lopez and he was great to work with. We went to several dealerships looking for vehicles and good prices. There is an obvious reason I purchased all three vehicles from Bob Moore, they have the right vehicles, the right price and the right people. Thanks Carlos.

2015 Roush Mustang Purchase

Living in Ft. Worth I made phone contact with Bob Moore Ford before travelling to Oklahoma City. Steven and Curtis were both very helpful and friendly in our conversations and verified the vehicle I was interested in was available. Cayla called me from the dealer and said she would be my salesperson. She handled showing me the car including going for a test drive. She also prepared the paperwork and sent me to financing where Chris worked diligently to get the best rates on the loan. A fine pressure free buying experience with four friendly, warm and appreciative employees. I understand how Bob Moore Ford is one of the top five Roush dealers in the country after buying from them.

Jackie and Bob are Amazing!

Jackie and Bob are extremely professional and willing to go the extra mile to service the customer. They both made the car buying experience friendly and they exemplify a no pressure approach. Unlike most dealers, they did not try to pressure me into buying something I did not want or could not afford. It was their goal to take care of me and let me get on the road in a high quality vehicle. The entire purchasing experience took less than an hour and they had me on the road in a car I love.This is the 2nd car we have purchased from Bob Moore. The 2nd experience as great as the 1st. This dealership is no fluke. They are honest and upright! Go by and talk to Jack Howard! You will not find a more honest and caring salesperson in the business. Bob is awesome too...taking the time to explain paperwork and delivering a no hassle approach.Thank you to both gentlemen! My family and I are going to be loyal Bob Moore purchasers for years to come!

Bad overall

Owned a carr lees than 2 months and it has been in with the same problem 6 times now. Then they lied saying they where going to swap only to call me and say they fixed it again. BS

Wreck after service

I took my new roush to get the oil changed, and they wrecked it pulling out of the service bay. Failed to rectify the issue. They neglected the situation. Be cautious when buying from this dealer. Sales men are good but follow on service is not!!

Horrible services

Can't say how bad an experience I've had at your dealership We are now waiting on the 4th YES the 4th temporary tag for a Roush we bought in April!!!!Financing has been a night mare

bought a chevy silverado

Had a wonderful experience with buying my son a truck. Justin Bowers was our salesman and he was more than helpful and very polite. I will buy from Bob Moore again. Thanks again for a great experience

Awesome

Just purchased a 2016 Ford Explorer Sport from Bob Moore Ford in OKC. Salesman Justin Morgan was absolutely Awesome!He was extremely helpful and courteous.I highly recommend asking for him when you visit this dealership.Wonderful experience.! Ask for Justin Morgan, 5 Stars..!!!Terry

2015 roush mustang

HI I live in Chicago , and I was looking to buy a Roush mustang I found the exact one in Oklahoma city at BOB Moore ford I contacted the dealership I was put in touch with JACK HOWARD HE was respectful and a great sales rep , got me the car I wanted and even added a few extra things for me. sales manager Colt Johnson was very professional and helpful I am a very picky buyer as all people buying a car should be. these guys did an awesome job working with me on everything from the price to the decals on the car . I would recommend them to anyone looking to buy a new or a used ford .

Ford flex ftw!

Worked with a Mr. Justin Morgan to purchase a '11 Ford Flex I found online. He was pleasant and easy to relate to. After thinking about my options over a long weekend, I returned with a decision to proceed with the purchase. The financial people were a bit slow getting to us but overall we had a good experience.

Justin pickle

Absolutely the best car buying experience. Justin my car salesman was great and we loved the cowboy boots. Happy to see they allow this and hope they keep allowing it in there dress code, for it was the first ice breaker for us. To be honest I wear them everyday of the week and like to deal with people who still understand Oklahoma ways.

Purchaser

Mr. Howard did not try to pressure us into anything. He was helpful through out the process. Overall a good experience,

Jack Howard 1.618.447.7385 Sold on HIM and our SUV

I'm a hard sell. I admit it. I was NOT going to buy a brand new vehicle.I wanted a nice, used Expedition.I had been shopping for 6 months before walking through the doors at Bob Moore Ford. Jack Howard is the FIRST person in sales to TRULY LISTEN to what I was wanting.When Jack talks to you, you have his FULL ATTENTION. He is a family man that is not only invested in his customers but also in his community. He LOVES his job and it shows from start to finish. If you are reading this at the BEGINNING of your vehicle search.....let me save you a great deal of sweat and tears..... Call Jack Howard at 1.618.447.7385Also, this is my third Ford Expedition.I owned a 2005, a 2007 and now a 2016.I totaled my 2005 in a I-35, three-vehicle accident where mine was caught in the middle. I had my baby in her car seat in the second row and my 4-year old was buckled in the third row. We survived without a single scratch. Thus, you are MORE SAFE in this vehicle than most vehicles on the road.My 2007 has 188,000 miles on it and I can not bring myself to sell it. I bought it with 20,000 miles on it. I have changed the brakes and spark plugs twice along with regular maintenance and it still drives like a dream. I did not think Ford could improve this SUV until I drove the 2016 Limited Expedition.One test drive is really all it took.....of course, I had Jack Howard to help answer ALL my questions. :-)Blessings on your journey!

Got me a rig!

Purchased from Jack Howard. He was not pushy, overselling the truck, or tried to hurry me up when I was going over the vehicle, which is exactly what I wanted. He answered all my questions and made the whole process really easy. If you're looking or trying to get in contact with some one, ask for Jack.

Great Buying Experience

This is the 4th car I have bought from Bob Moore Ford. I had Justin Bowers as my salesman this time to buy a car for my wife. He had the car ready and waiting for me as I had to do this deal over my lunch break. Finance was quick and relatively painless. I worked with Krystal Marazzi to finalize my paperwork. She didnt push me into buying anything I was not interested in. She helped me get the best warranties and coverage as we were buying used. I had a slight issue with the sync buttons on the steering wheel and service fixed it for me, no problem.

The Best in Oklahoma

I was in the market for a new truck and like any other person, I did my research and shopping around. When I came to Bob Moore Ford, I was politely greeted and attended. I quickly found it to be a pleasant shopping environment with the best prices of any dealer. Every question that I had was answered, and my sells man Jack Howard, took his time to show me every truck that I wanted to see. If you're looking for a new Ford vehicle, I strong suggest you come to Bob Moore Food in OKC and ask for Jack Howard.

Purchased a new F150 XLT

Everyone was very helpful and friendly. The process was by far one of the easiest processes I have gone through in buyu5a car. Jordan Baker and the finance gentleman were great and friendly. They presented themselves as genuine and caring. They made you feel important and explained everything and ensured your questions were answered. Definitely will recommend Bob Moore to my friends and family for buying anew automobile.

2015 Ford Edge

Jack is the man! He shopped for me for days, found what we wanted and walked us all the way through the process. Painless and with perfection! Thanks Bob Moore Ford and Jack and Dustin in finance! Yall rock!

best service i have ever recieved from a car deale

I came in wanting a new vehicle not knowing exactly what i wanted. The salesman worked with me for several days untill i got into what i wanted. The entire time he had a positive attitude and helped me in every way. After finding what i wanted they did not have it in stock. He searched for a couple of days and found the car i wanted. When they got my car to the dealership they called me and had my paperwork ready. All i had to do was sign and drive.

Lousy experience

Worst car buying experience I have ever had. Salesmen not following up on car deal, not returning calls or text or emails. had some custom work done on truck and I had to do all leg work with shop to know what was going on and time frame of completion. Truck was not done when they said it would be so had to have it finished elsewhere. They tried to bribe me with a oil change for a good survey and was not happy when I gave honest survey.

Great Salesman and car buying experience.

If your out car shopping stop by Bob Moore Ford in OKC and ask for Jack Howard. He's a salesman that will go above and beyond to meet all your needs and doesnt make you feel pressured into buying. Great car buying experience. Will return in the future.

PURCHASED A 2017 FORD ESCAPE REVIEW

I had a great purchasing experience at Bob Moore Ford with salesman Jackie Howard, and the finance department with Bob. Both men did everything they could to make me feel welcomed. I had not purchased a vehicle in 10 years, the experience very special for me. I would, and will, recommend anyone looking for a new Ford, or any vehicle, to visit Bob Moore Ford. And I love my 2017 Ford Escape.

Great experience

Had a great purchasing experience at Bob Moore Ford. Jack Howard came out to meet us and let us browse the lot without a lot of pressure. We found him friendly and knowledgeable about trucks, if he didn't know the answer he went out of his way to find out. Most impressed with follow-up after the purchase, Jack seem to have our interest in mind to ensure we were satisfied with our truck purchase. No buyers remorse here!. Thank you Jack Howard and Bob Moore Ford.

Great Experience

Came shopping for a used Explorer and found exactly what I needed thanks to my sales consultant Jack Howard ..He was very knowledgeable and helpful in finding me what I needed in my Explorer... Also had a great experience with Krystal in finance and Daniel and Matt made sure things were all in order....Great Job Bob Moore...I will definitely recommend Bob Moore Ford and my sales consultant Jack Howard to my friends and family members. ..Thank you

We bought a new Escape

This was a great car buying experience. We went in "just looking" and ended up buying. The salesman Kyle C. was very helpful and nice without being pushy. Krystal M. was very helpful and patient explaining the paperwork. Matt P. was very helpful in getting the Ford Veteran's discount currently in effect. Overall it was a good experience.

Great place to purchase a vehicle

It was a great experience purchasing a vehicle from Jack Howard. If you are shopping for a vehicle stop by an ask for Jack you will not be disappointed.

Bob Moore auto group

Karly passermen was great she was very friendly and very helpful she was very patient me she help me so much you are very lucky she works for you she is a real winner in fact she sold me two cars both cash buyes one new and one used thank you much I'll be back

Construction

Me experience with Bob Moore ford was excellent, the sales staff was knowledgeable and very attentive to my needs, Kyle Christiansen and Matt price were excellent to work with and Krystal Marazzi office manager was great, look forward to doing business with them in the future,

Wasted my time

I was a huge Bob Moore fan. Bought a Nissan Murano from the Norman dealership. Was so impressed with the experience that I was overjoyed to do a testimonial. So of course when my son was in the market for a good used car, I told him Bob Moore was the way to go. The Norman dealership didn't have any used Jukes at the time but checked the Bob Moore inventory and found one at their Ford dealership which was actually closer to our home. My son called to make sure that the car was still available and for sale. He was informed that it was and made an appointment to test drive it. I took off work to go with him. We arrived at the dealership, the car salesman was very nice and polite, and took us on the test drive. Car drove like a dream, my son loved it. Now its time to start the paperwork but instead of that the salesman tells us he has bad news, the car had been sold already by the salesmanager that morning or that he was supposedly working a deal to sell it. He conveniently neglected to inform the sales staff. So the Bob Moore Ford salesman lost a sale, I lost time off from work, my son didn't get the car there. All of that could have been avoided had there been better communication at the dealership and a simple phone call. However there was a happy ending, my son did find and buy a 2013 Nissan Juke with more amenities that very same day (May13, 2016) at Fenton Nissan East. The salesman named Zach took excellent care of him.Anita King

free to chose

large selection to chose from easy to work with employees fair prices and speedy processesmade for a great overall buying experience. this was my second buying venture at bob Moore Ford of OKC and I would definitely do it again

No hassle, proffesional service

Worked around my schedule to come in. And get me out from under a bad finance company showed me trucks exactly like I asked for. And even found me a better deal.

New truck purchase

Found the truck on line and went to the dealership. Got Justin Bowers and he made the process awesome! I'd ask for him if you decide to go to Bob Moore Ford.

Great dealership

I bought a used Ford F150 on a Tuesday. I explained to them it would be a cash deal and that I could put $3000 down but wouldn't have the rest until Friday or possibly Monday. They were ok with that and accepted my down payment and sent me on my way in the truck. As I said I would do took them the money on Friday and all was well. They were easy to deal with and did not try to pressure me into buying something I didn't want like extended warranties and other add ons.

Bought a 96 Chevy 4x4 for a great price!

Recently bought a newly traded 96 K1500. My salesman was Justin Morgan, friendly and helpful dude. After agreeing on a price the sales manager offered to have the truck checked out by the service department and if anything major was wrong he would take the truck back. Wow! Truck checked out fine and after two weeks still running great! Thanks for the piece of mind! I'll be back to pick up a GT350!

They did a good job

Kyle Christian was my salesman and he is a man of his word, after my initial visit I told him I wanted to shop around and he did not give a doom and gloom story and no pressure. Kyle knew his product and shot me straight.

Great sales, great service

I have purchased 3 vehicles from them, ask for Kyle Christian. He has always provided a good low pressure, high quality sales experience. The service department has always been extremely helpful as well, they don't treat you like the typical big city dealer. I have dealt with 2 other metro dealers before, definitely plan on keeping my business with these fine gents.

AWESOME

KYLE CHRISTIAN IS THE MAN. I TOLD HIM WHAT I WANTED, HE MADE IT HAPPEN NO B.S. NO HARD SELL. THEN THEY SHOPPED MULTIPLE FINANCE COMPANIES TO GET THE BEST RATE POSSIBLE. THE WHOLE CREW UP THERE IS KNOWLEDGEABLE AND A GREAT BUNCH OF PEOPLE. WHEN MY WIFE'S CHEVY CRAPS OUT, YOU CAN BET I'M GOING BACK TO KYLE.

Made my day

From the start to the finish of this purchase there was never a feeling of not being in charge of what I wanted. No pressure to go any other way than what I wanted. This made me feel like I can't wait to buy another vehicle from them and be treated as I was. Thanks Bob Moore for allowing me to be in charge of this deal.

Great Experience

Justin Bowers is a breath of fresh air when it comes to dealing with a salesman. Very professional, very respectful, and very knowledgeable as well. I will send him more business, everyone needs to follow his style.

Sweet Deal

I had found what I wanted on line. Went into the dealership and test drove the vehicle. Made the deal and was driving my new pickup home shortly there after. Everyone that I dealt with was professional and courteous. I will go back to Bob Moore Ford in OKC.Dannie S.

Only dealer you need to visit

From the sales thru finance this dealership has a great staff, our salesman Carlos was very helpful in the whole process. Will go to them for vehicles in the future. Not your stressful car dealership experience like some out there.

Great experience

Great experience at Bob Moore ford and with salesman Chris Ray.

Bob Moore Ford

I have only good things to say about the dealership & Kermit Denton. Everyone was very friendly, and professional. I would definitely recommend salesman and dealership.

Easy purchase, follow up needs improvement

Purchase was easy but there was zero follow up. Also there must be a better way for the process to not involve waiting . And waiting ....and waiting....

Very Satisfied Customer

I was so pleased with the experience and the was my daughter was treated the day before I decided to purchase a 2012 Ford F150 from Justin the next day. He made the experience pleasant and pain free. No games, he just worked to find me a vehicle that would work for me. Fantastic overall experience and would buy again. Quick update, If finalized my purchase today. Krystal in the finance department got me in an out very quickly. Overall between Krystal and Justin this was a very quick, professional, and painless process. Couldn't be more satisfied with the whole experience. Thanks to all!

Purchase of ne Ford

I was in the frame of mind to purchase a new Ford, and liked the proximity of Bob Moore's location. I was met by Kermit Denton who proved to be a courteous and knowledgeable person. He demonstrated a similar vehicle that I was interested in and offered suggestions on some options that I might enjoy. Not having the exact model on the lot that I wanted, Kermit was able to locate one and worked out a dealer trade for me. Everyone that I dealt with was very courteous and business like

Customer for life

I have nothing but great things to say about Bob Moore Ford. I have purchased two vehicles (2013 Ford Escape & 2015 4X4 F-150) from Kyle Christian at Bob Moore. He was absolutely wonderful. He listened to our needs and concerns and was able to get us in the vehicles we wanted and within our budget. He didn't BS us and was very straight forward with us from the get go. I will recommend Kyle Christian and Bob Moore Ford to all my family and friend. Kyle's dedication has made us customers for life!

Ask for Kermit

What a great car buying experience. Kermit was great to work with and I would recommend you ask for him. I would definitely return here to buy another vehicle.

Great car buying experience!!

Kermit was great to work with. He was tenacious in his endeavor to find the right vehicle for us. He was courteous and extremely helpful. He along with Krystal in Finance made this one of the best car buying experiences I've ever had. Definitely would recommend Bob Moore Ford for your next car purchase.

Kyle made it great buying experience!

We really enjoyed working with Chase, Jose and especially Kyle Christian, It was great buying experience! My Wife loves the Mustang! Kyle was extremely patient, knowledgeable and understanding of our needs! Relationships are important for return customers and they have the right personalities! Thanks a Bunch!, Mark

Car buying experience

We really enjoyed our recent car buying experience at Bob Moore ford. We would definitely return as customers. They were very, very helpful and friendly.

Thank you Bob Moore Ford

Our family has bought three cars from Bob Moore Ford (1 new and 2 used). Each time was a very pleasant car buying experience. Kermit Denton was the salesman who helped us with our most recent car purchase. We called Bob Moore when we began looking. At that time, they didn't really have anything we were interested in (because we were looking for a used car this time). As soon as they got a vehicle that Kermit thought we would be interested in, he gave us a call to let us know. We went to look at the vehicle and it was everything he described and more. Kermit and Steve Schroeder (the general manager) gave us a great deal. The financing process was also painless. From beginning to end, the whole process was handled in a very professional and pleasant way. We have and will continue to recommend Bob Moore Ford to our family and friends. They have always treated us right and we enjoy doing business with them. If you need a car, call Kermit at Bob Moore Ford. Thanks Kermit and Steve!!

Thank you Bob Moore Ford!

Our family has bought three cars from Bob Moore Ford (1 new and 2 used). Each time was a very pleasant car buying experience. Kermit Denton was the salesman who helped us with our most recent car purchase. We called Bob Moore when we began looking. At that time, they didn't really have anything we were interested in (because we were looking for a used car this time). As soon as they got a vehicle that Kermit thought we would be interested in, he gave us a call to let us know. We went to look at the vehicle and it was everything he described and more. Kermit and Steve Schroeder (the general manager) gave us a great deal. The financing process was also painless. From beginning to end, the whole process was handled in a very professional and pleasant way. We have and will continue to recommend Bob Moore Ford to our family and friends. They have always treated us right and we enjoy doing business with them. If you need a car, call Kermit at Bob Moore Ford. Thanks Kermit and Steve!!

Comfortable and friendly

Great experience at this dealership. The entire staff was helpful and friendly. Everyone has a smile on their face. Hassle-free experience. My husband and I are new to car buying and they answered all of our many questions without acting annoyed. They gave us a great deal and got us in exactly what we asked for. Will definitely go back when it's time to buy our next vehicle.

Changed my views on Fords

Great dealership and had some beautiful cars. All were reasonably priced and in excellent condition. Kermit Denton was the nicest salesman and was very comfortable to talk with. 10/10 will recommend to other people.

Kyle Christain

my wife and I have been shopping for a new family vehicle for several weeks. In our travels around the state, I have drop in from time to time to look at vehicles and the mob of salesmen that hits you when you step out of your vehicle is insane. I bought my last vehicle from Bob Moore Ford in OKC and I decided to stop in there to look. my wife and I was able to walk and look at our won free will without some salesman bugging us.when I decided that I had found a vehicle, I went inside and met with Kyle Christian.The minute I met Kyle, I knew I was going home with a new vehicle.I knew that I had wasted so much time with other dealerships looking and pressure to buy, and I could of kick myself that I hadn't came back to Bob Moore sooner.Kyle was professional and zero pressure to buy, had all the answers to my question, looked at my trade in, staff was Jimmy on the spot and the follow ups after we bought the vehicle was a great surprise.The F-150 that I bought was the 29th vehicle that I have purchase in my life time and I can say Hands down, the greatest experience of my life.

Unknowledgeable Sales Staff. Countless Oversights.

I essentially had to sell the car to myself. The salesman as well as the sales managers were completely unknowledgeable about one of their own Ford products. They even went as far as to try and say the price was based off the inclusion of accessories that the car clearly did not have.The vehicle was a CPO. The recalls were not fixed prior to it being sold, which per a Ford customer service representative, should have been. The paperwork for the CPO was not filed with the manufacturer and they had no record of it being a CPO. It took several calls with the dealership to get this straightened out. I was told someone forgot to finish the last step.To get the recalls fixed, the salesman assured me that he would have it done in 2 days. This timeline continued getting pushed out as they discovered they needed to order parts to implement the recall fixes. The dealership was in possession of my car for 7 days to fix a recalls that should have been done before the sale--leaving me without transportation. No loaner was offered to me.After getting the recalls fixed for the door latches, I discovered that they neglected to hook up the drivers side door lock switch requiring me to return to the dealership yet again to have this corrected.The finance department handled the financing like they said they would; however, they insisted that the lender was requiring GAP insurance and would not process the paperwork without me purchasing it. This is despite the contract saying it was optional coverage. This was later verified with the lender directly. Upon requesting to cancel the GAP coverage, the finance department has been unresponsive in filing the paperwork and I've had to follow up multiple times.I've bought plenty of Ford vehicles over the years, but this was a very underwhelming sales experience by far. They gave the impression that they were not interested in selling the car. If you buy a car here, be sure to watch them through every step of the process to make sure things are done as promised.

Unknowledgeable Sales. Countless Oversights.

I essentially had to sell the car to myself. The salesman as well as the sales managers were completely unknowledgeable about one of their own Ford products. They even went as far as to try and say the price was based off the inclusion of accessories that the car clearly did not have. The vehicle was a CPO. The recalls were not fixed prior to it being sold, which per a Ford customer service representative, should have been. The paperwork for the CPO was not filed with the manufacturer and they had no record of it being a CPO. It took several calls with the dealership to get this straightened out. I was told someone forgot to finish the last step. To get the recalls fixed, the salesman assured me that he would have it done in 2 days. This timeline continued getting pushed out as they discovered they needed to order parts to implement the recall fixes. The dealership was in possession of my car for 7 days to fix a recalls that should have been done before the sale--leaving me without transportation. No loaner was offered to me. After getting the recalls fixed for the door latches, I discovered that they neglected to hook up the drivers side door lock switch requiring me to return to the dealership yet again to have this corrected. The finance department handled the financing like they said they would; however, they insisted that the lender was requiring GAP insurance and would not process the paperwork without me purchasing it. This is despite the contract saying it was optional coverage. This was later verified with the lender directly. Upon requesting to cancel the GAP coverage, the finance department has been unresponsive in filing the paperwork and I've had to follow up multiple times. I've bought plenty of Ford vehicles over the years, but this was a very underwhelming sales experience by far. They gave the impression that they were not interested in selling the car. If you buy a car here, be sure to watch them through every step of the process to make sure things are done as promised.

deceptive

drove 6 hr round trip under the impression they payoff on my vehicle " was in range". After arrival I was offered $11,000 under a number we had discussed.

They were very profesional and frienly!!

????? We bought a beautiful 2014 in February from Justin. In October We had a wreck and they totaled it. Justin work hard to make sure we got one very similar and did! Our new 2015 XLT Ruby red is awesome and Colt was fantastic on the finance. Only place to go to get your Oklahoma Ford if you ask me. Mike and Karla Taylor

excellent

Kermit Denton did an excellent job in getting our new car to us. He even came in on his day off to finish the sale on time.

Purchase of 2014 Ford F250

Our experience with Bob Moore was a very good one. Kermit Denton knows the vehicles, he was a great help in our purchase. The entire process from the sales department to the finance DEPT was a breeze. Colt Johnasen worked to get us the lowest possible finance rate. I strongly recommend Bob Moore. We will return in the future.

Excellent Service

My wife and I found a 2009 Nissan Titan on autotrader.com at Bob Moore Ford. When we drove up from Muskogee we were greeted out in the parking lot by Kermit Denton. He is a wonderful salesman and knows a lot about the vehicle we were asking about. After only being there a couple of hours we made a deal with Kermit and the used car manager Chas and we purchased our 1st vehicle! Our experience at Bob Moore Ford was excellent! I recommend anyone to go there!

Kyle C.

These guys are awesome. Kyle knows just what I want and goes the extra mile to get it for me. No drama, no excuses, customer is always right, what a refreshing idea and concept. never buy anywhere else.

WONDERFUL

Kermit Denton was our salesman and we couldn't have asked for a better person let alone salesman. He has integrity and honesty and we truly feel that he took care of my girlfriend and I when trading in our 2006 mustang for our new 2016 mustang. Overall Bob Moore Ford and Kermit Denton will forever have our business.So thank you Kermit, Chase, Rayme, and everyone at Bob Moore Ford. The Cheshire cats smile has nothing on our smile. Thank You!!

Thad Williams

Kermit Denton was a big help in getting me set up in my new Ford F150, I would send any one looking for a new vehicle that way, pretty much hassle free.

Pleased with my vehicle

We were able to negotiate an appropriate price for both my purchase and my trade in. It was easy and efficient.

My Bob Moore Ford Experience

My Bob Moore experience was absolutely outstanding. Kermit Denton was thoughtful and helpful with my car needs. Thanks you Bob Moore Ford. I will refer my friends to your dealership when needing to buy a car.

Great customer service! Very friendly!

We will go back to Bob Moore Ford next time we are looking for a vehicle. They were so nice and absolutely great to work with. Our sales person, Emmitt Deatherage was awesome!

AMAZING!

Bob Moore Ford was unbelievably helpful in helping us find our dream truck! We are so thankful we went to them! Krystal Marazzi is the best!!! She was kind, gave us our space, and answered all of our questions. She took her time explaining everything and kept a positive attitude. We definitely recommend this dealership and Krystal! Thank you Bob Moore Ford!

3rd new Car bought from them this week!

Just bought our 3rd new car from them...it was a breeze as always, thank you to Kermit Denton...they always do a great job finding just the car you want...they don't try to push off just the cars on their lot..I was out of town and they searched for the car I wanted and it was there waiting for me when I got home! They also provide one on one training for the Sync Technology in your car which is really good for first timers to that technology. Of course with this being our 3rd new car from them, we will definitely be back! Thank you for the great buying experience.

"Best Experience" Hardest working people

Sept 4th I had walked into Bob Moore Ford. meet Blake and John. Those two worked hard to find me my Mustang. will be back.

Car Buying

I have previously purchased a Ford Edge and have just purchased a pre-owned Altima. Financing at Bob Moore Ford was very effortless and enjoyable. The salesman for both purchases was Justin Bowers. Justin made my car buying experience great, I was completely satisfied with his help in the purchasing of both vehicles. Justin is a very polite, professional and knowledgable salesman. When purchasing my next vehicle I will be returning to Bob Moore Ford and Justin Bowers.

Resent Car Buying

I have previously purchased a Ford Edge and have just purchased a pre-owned Altima. Financing at Bob Moore Ford was very effortless and enjoyable. The salesman for both purchases was Justin Bowers. Justin made my car buying experience great, I was completely satisfied with his help in the purchasing of both vehicles. Justin is a very polite, professional and knowledgable salesman. When purchasing my next vehicle I will be returning to Bob Moore Ford and Justin Bowers.

Car Buying

I have previously purchased a Ford Edge and have just purchased a pre-owned Altima. Financing at Bob Moore Ford was very effortless and enjoyable. The salesman for both purchases was Justin Bowers. Justin made my car buying experience great, I was completely satisfied with his help in the purchasing of both vehicles. Justin is a very polite, professional and knowledgable salesman. When purchasing my next vehicle I will be returning to Bob Moore Ford and Justin Bowers.

Great Experience - Ask for Krystal Marazzi

I was in the market for a new ford, and had been shopping around a couple of months, before I made a visit to Bob Moore Ford. Other dealerships kept telling me that they could get me what I wanted at a better price, but that proved not to be true. Bob Moore had a better selection than any other dealerships I visited, and gave me a great deal. I would recommend anyone looking for a Ford to stop by Bob Moore and ask for Krystal.

Unexpectedly Genuine

I recently totaled my vehicle and had no intention of buying a new vehicle but was referred to this dealership by my brother-in-law and I'm so pleased I made that call. I did not trust dealerships at all going into this situation and I could tell that staff could sense that - so they went out of their way to explain all the facets of the process of buying a new car and made sure every question I asked was answered to the best of their abilities. I am now happily in a brand new ford focus and just so glad for Bob Moore being an honest, comfortable dealership when I needed one - I highly recommend coming here if buying a car what you need to do.

Great Experience

Best car buying experience, thanks to Justin Bowers and his finance staff that helped make our experience a no hassle/haggle, yet friendly and most of all comfortable process. It was a quick process and didn't have to stay til 2am, like our last car buying experience trying to negotiate a price. They were very upfront and willing to do whatever it took to let us drive our new car off the lot. If you're looking to buy, check out Justin Bowers to help you with your car buying experience at Bob Moore Ford.

Won't honor the warranty

I took my truck over to bob Moore, to have mirror wouldn't work, and have the update to the computer done as per the website. Left it with the dealership 5 hours later I called them Amanda said this dealership won't honor the warranty because they didn't sell the truck and there was a small mark on the mirror. Then said it will cost 1450 dollars to fix it. I got no paper work no information. Still can find the mark she talked about

They made it right.

We started out with a little bit of a rocky road. However, not only did they make it right they made it better. I appreciated the fact that they were willing to go the extra mile to make us happy. They gave us a great deal on the vehicle we wanted and we love our new truck!!!

Waisted my time for 2 days

I received an email saying they had the car I wanted. Long story short these employees have a HUGE communication problems for one. They all had a different story about where the car was "supposedly" was but it never turned up. Would never shop there again unless I found the car on THEIR lot myself

Amazing customer service

We have purchase 3 vehicles from Bob Moore Ford. Our salesman and sales manager made things very easy and quick. We didn't have to spend a lot of time on getting a good deal and dealing with finance was quick and easy also.

I purchased a 2014 Ford F-150 SVT Raptor from out of state.

Great trustworthy people even if you're buying from out of state which is what I did. I worked with Rayme Myers and Daniel Gillaspy and they were both excellent. Since all of my work was over the phone rather than in-person, trust became key. I instantly felt trust with Rayme and it seemed like it was indeed part of the culture at Bob Moore Ford. It was a great experience and I would recommend to my family and friends.

It was a great experience!

David was great in finding a vehicle and getting it into my budget! When the bank wouldn't loan on the used Both David and Dan helped get me into a New vehicle that still fit into our budget. Both guys were very friendly and honest! We will be back!

It was a good experinece

Krystal said up my original appointment and Blake helped me when I got there and was really helpful. Everyone was extremely nice. Dan did an great job helping me as well. I would definitely do business here again.

awesome experience

The sales team that helped my husband and me was so wonderful. Nathan and Phil were helpful and made sure we all felt comfortable with our needs. A great car lot and a great experience. I would highly recommend this place to anyone.

Best car buying experience ever.

I just bought a 2015 new 2015 Ford F150 FX4 at Bob Moore in OKC. Zack Bridwell was my salesman, and he was great. He knows his trucks, and so easy to work with. He doesn't smother you like some of the other car dealers salesman do. He made the experience painless and quick. It is the second car I have bought from him in the past 2 years. You only have to tell him once what you are looking for, and he will show you what he has or go get what you need. He didn't try to push me into buying me something I couldn't afford. I would deal with him any day. The finance portion of the deal was quick and easy. Mike did a great job and was very thorough with his work. Thanks,The Millers

Great job Krystal Marazzi!

My husband and I bought a new 2015 Ford 150 truck from Bob Moore Ford In Oklahoma City on April 3, 2015. Krystal Marazzi helped us in the sales process. She is an awesome salesperson. If you're looking for a new or used vehicle, go see Krystal. She'll treat you right. Thanks again Krystal!!!

excellent!!

Krystal was the very best salesman and saleswoman ive ever had. Most women know, it is not fun going into a dealership on your own. She made the process, quick, easy and pain free!! Great lady, very real and down to earth. No pushy, fake sales BS you see alot of!! Hope they know how lucky they are to have her on.staff!

new Ford F150

Had a great experience with the staff up there at bon moore ford. AsK for Sean if you are looking for a great deal. Loving my new f150

Excellent Service

Service was amazing. They went out of their way to make sure we were happy. Price was great and they gave a great price for our trade-in. They definitely go the extra mile!

Great experience

We had a great experience. They worked with us on finding the perfect vehicle, gave us a great price and have us a fantastic deal on our trade in!

Long process made easy!

We hit a few bumps in the road but in the end Bob Moore Ford is willing to do anything to make it right. I had an awesome sales associate "Shawn Hodges" who was excellent in his customer service and made sure he made my experience pleasurable and we will be back to buy future vehicles from him. Shawn left for vacation for a week and another sales associate stepped in "Blake Blakeney" and he did a great job even though it wasn't his original sale until "Shawn Hodges" returned. They gave me an offer on my trade in no other dealer could even get close too, and sold me a 2014 f150 FX4 at the best price possible with Manager "John Tracy" doing everything he could to find a vehicle and get it brought in from over 200 miles away. Then had an awesome Finance guy "Dan Gilaspy" who is the best in the business at what he does! Very friendly and professional and can get things done when they need to be addressed. My overall experience hit some rough spots but everything was 100% resolved and they made things right with me to make the overall sale worthwhile. Will be back in the Future! Bob Moore is the only dealership I will use in the future. Stay away from Reynolds and Seth Wadley bad experiences at both.

Awesome Dealership!

Saturday noon - not normally the best time to buy a car - but this was by far the best experience I've had!! Krystal called me up Saturday morning to let me know they'd gotten the appraisal information I'd submitted Friday night and invited me in to see what they could do to help me close the gap (I was upside down in my trade-in). I got there at the same time as 3 of her other customers, so I volunteered to be handed off. Zack had met me in the parking lot, so he was the chosen one! We visited about my concerns, he took my car to appraisal, and we test drove the car I would drive away in less than 3 hours later! Whole process, from test drive, through finance (where Mike did an awesome job) to delivery where we all met up again like family was GREAT! Highly recommend Bob Moore Ford - tell them Gaylon sent ya!

Bought a 2014 F150 XLT

Bought a new truck yesterday (March 3rd, 2015) and David Blakeney was my sales consultant. He was extremely friendly. Blake has a positive attitude and he made my truck buying experience seamless. I would strongly recommend that you purchase your next vehicle from Bob Moore Ford. They are extremely competitive with their pricing and are willing to work with you as best that they can.

Even the snow couldn't slow them down

It was snowing and cold, but that didn't stop the team at Bob Moore Ford. The purchase of my truck was easy. Found it online (thanks Jennifer), talked with David (dude is good to boot) and then signed the papers with Dan (very professional). The entire team was a pleasure to work with. I will drive in from Texas again when it's time for a new truck.

Very Good Car Buying Experience

It has been a over decade since I've bought from a dealer. Found Tahoe online pointing us to Bob Moore Ford. We were met at door with "Hi" and directed to our salesman. Salesman David was outstanding with showing us our vehicle and handling the our deal. Finance was the fast. Like wow. I came back next day to pay off our Tahoe and with a squeaking problem needing to be resolved. Sales manager Chas tried to fix issue himself. Problem turns out to be passenger's head rest mechanism. Chas says he will get a guy to help me as soon as our Oklahoma weather clears up. Great salesman, no finance issues, and good service. When we need the next vehicle we'll be back. Thanks ... John

very happy will be back to buy more

I bought a f150 from bob moore ford i had been in contact with a sales man for a while and went to check the truck out with no intention of buying bc the payment wasnt quite what i was looking for but when i get there and drive the truck and go ahead and speak with the finance guy he explains everything to me on why my payment was what it was so i just wanna say thanks to Chris and Colt for everything and when i come back to buy again i would like to work with you guys again

Very Pleased

I was very impressed at the actual work put in to helping me get the car I wanted. The first impression I got when we walked in the door was comfort. I did not feel like I was being overwhelmed with fake salesman and I liked that. I hate buying cars and this was not a bad experience for me. Blake took very good care in knowing I didn't want to spend hours trying to get to a good price. The finance guys were really good about helping me as well. That was really impressive. The fact that they shred tips with me on getting my credit score up was very impressive. They actually made it happen. I can say that although I would've been disappointed had I not walked out of there w a car I feel they all did their absolute best to get me one. Thank u guys! We will definitely work with Bob Moore Ford in the future.

Great experience

best experience we have ever had Sales and finance guys were great were not pushy very friendly highly recommend dealership to everyone. Will not ever buy anywhere else

Best Car Buying Experience so far!

David "Blake" was the "lucky" sales man that sold me my 2015 Ford Explorer. I didn't know what color I wanted, but knew that I didn't want white, black, red or silver. I went into the dealership to look at the brochure to see what other options were available and found the perfect color "Bronze Fire'! Since they didn't have it on the lot, David asked me what features I wanted and then he went to work. Within about 5 minutes, they found the perfect vehicle with everything I wanted. David was awesome! He came in on his day to make sure my car was delivered and that I was taken care of. There was NO PRESSURE and I appreciated that very much. Now on to Finance, where I couldn't have asked for anything more from Colt and his manager. They really went above and beyond for me and made me feeI as if I were important to them. I wasn't just "another car deal" or just "another customer". I am very grateful to Colt and the Bob Moore team. I got a great interest rate and I paid what I wanted to pay. Everyone was very friendly. I feel as if I not only bought a car, but I also made some new friends. I would definitely recommend Bob Moore to my friends. I will be back to visit very soon!

Awesome salesman

Came in to buy a car and this was the best car buying experience I have ever had! David was great. He was very helpful in helping me choice exactly what I needed and wanted. No pressure and got me out quick. Which was great since I had a baby with me!

First Car Buying Experience

This was my first time buying a car all on my own, and I was very reluctant to do so, as it can be an overwhelming experience. However, after talking with my salesman, David Blakeney, I was immediately put at ease. He explained the whole process to me from front to back in plain, easy-to-understand terms, and gave me a wealth of knowledge as well as a sense of confidence i had previously not had in making my BIG decision. I left the dealership beyond satisfied and extremely content with an SUV i thought i would never be able to afford. By far my best car shopping experience hands down. I would recommend Mr. Blakeney as well as the whole Bob Moore Ford team to anyone out shopping for a vehicle. Straight, honest, and fair.

Finance a 2008 Buick Lucerne CX

Our experience with Carlos was great from the second we pulled up in the parking lot. Craig was a wonderful help with the financing and all staff involved in our experience were some of the best dealership staff I've dealt with. Thank you Bob Moore Ford.

2 Escapes in 1 day!!

We were looking for a good quality car for our 2015 graduate, I told David Blakeney he had to find a cute one that would distract her from a Nissan Juke.....It worked!! She absolutely loves her new 2015 Escape!! While we were in the process of buying it, My father-in-law decided he wanted something bigger than he had to haul his 13 year old grandson around, so David worked his tail off to find him a 2013 Escape. He absolutely loves his too!! I would highly recommend David and the Bob Moore Ford crew to anyone looking for a vehicle!!

ford edge great buy

We would buy here again and will recommend anyone do the same for a hassle free experience and ease of buying. David Blakney was very helpful and will always have our business. The managers especially Craig Webster was the best and went out of his way to make sure we got the price we wanted. It's nice to know good dealers are still out there.

Purchased 2015 Ford Escape SE

We purchased a 2015 Ford Escape SE on December 29, 2014. Justin Bowers was our sales person. He is a very nice, polite, knowledgeable and professional young man. He worked hard to get us the deal we wanted. We visited three other dealerships and came back to Bob Moore because we felt so comfortable with Justin. We had an excellent experience dealing with Justin. He's the BEST!!

Purchase New Ford Expedition

I purchased a new 2014 Ford Expedition King Ranch edition from Daniel Myers and Phil Batson. I did most of purchase, including sight unseen trade-in over the phone from 150 miles away This was the most effortless vehicle purchase I have ever encountered. Great job providing needed information and follow-up including some follow-up questions after the fact. Definitely would recommend to others.

Purchased a Used Ford Edge

Thanks to Justin Bowers and Dan Gillespy for the most professional and absolute best car purchasing experience I have ever had. Because of the service I received from both of these gentlemen I have referred everyone I know and some I don't know to your dealership. If your dealership is a reflection of these two gentlemen I will no longer purchase a vehicle anywhere else but Bob Moore Ford. Thank you,Cory Witherspoon

Terrible Customer service to loyal Bob Moore Patron

I had been shopping for weeks deciding between 2014/15 F150 including participating in 2015 F150 road show. I never considered another franchise because I have purchased so many new vehicles from the Bob Moore Auto group. I usually work with the GM, however in this case Jason Hutton did not return phone calls or emails and never really seemed interested even though I bought from him directly earlier in the year. I dealt with a salesperson who was assigned to me by him on the last purchase, and on several occasions was told by her she was in constant contact with Jason and was told twice by her that Jason assured I would receive a certain trade value for the 2014 I bought in May and pricing on 2015 F150. When it came down to putting it together the deal I was assured completely fell apart.....A sales manager named Rayme got involved and completely ignored all I was told. Trade $6000 less, new purchase $1000's more for a total of more than $10,000 difference. I was so disgusted since this year alone I had purchased from Bob Moore Auto group 2 Kias, 1 Ford, 1 Infiniti, and helped my niece by a Nissan and now was shopping again for a Ford......all from Bob Moore, never even considering other dealerships. I completely feel let down, by Jason Hutton and his team and I WILL NOT RECOMMEND this Bob Moore dealership or shop there again, if Mark Moore would ever like to discuss I would be happy to have that conversation. A side note I recently purchased a 2015 GMC from Bob Moore GMC and received the service and pricing I have been accustomed to at The Bob Moore Auto Group.

Dealer is slow and fails to honor contract

I bought a 2015 Ford Explorer Sport on November 8, 2014. I traded in a 2011 Explorer. This is December 3, 2014 and I have yet to receive any paperwork to tag the new car. Bob Moore also has yet to pay off my trade in. I have emailed, called, and even returned to the dealership. They have nothing but excuses. I bought a new F150 the weekend before from Reynolds Ford in Norman and received the paperwork and tagged the truck in exactly two weeks to the day. I'm not sure what Bob Moore's problem is. All I ask is that they do what we agree upon in our contract. Nothing more, nothing less. Long story short, don't buy here. Go to any other dealer in the city, but NOT Bob Moore.

Unbelieveable!

I bought a used Ford F-250, the first Super Duty truck I've ever owned. The price was right, and Krystal Marazzi (my Sales Rep) made the experience very enjoyable. She met my needs, motivated her associates to do the same, and ultimately made the sales process very nice. She is awesome!

Krystal Marazzi is awesome

I have purchased two vehicles from here both time with Krystal Marazzi. Just got my Ford flex and loving it. She took the time to find what was right for my family and I.

Great Experience!!

I purchased a new ford raptor yesterday at Bob Moore Ford. Krystal Marazzi was extremely knowledgable, professional, and easy to deal with. I would recommend her to anyone in the market for new vehicle. Great experience!

Great Help!

I've had poor experiences with car lots in the past -in particular a Nissan one- and was a bit worried going into this one, but it was great! They picked me up, got me a car that I love, low down payments and not only worked with me on the down payment, but helped me to find lower insurance! You really feel like the people there care, whereas with most car lots they seem to only want to get your money and get rid of you. I would recommend this place for anyone who is in need of a car. The entire staff were friendly and tons of help!

Sales Rep. Krystal Marazzi rocks ! And Jeanne Keffer, too !

Sales Rep. Krystal Marazzi rocks ! And Jeanne Keffer, too !I sent these fine girls photos of my 2008 Lincoln Mark LT 4WD pickup to trade in on a 2011 Ford Platinum 4WD truck. They were easy to work with, quick with answers, very friendly, and they were super fair on my trade in.I flew to Oklahoma City the next day, Krystal Marazzi picked me up at Will Roger Airport, took me to the dealership to see the Platinum. We worked a trade deal in about 20 minutes, and she then drove me back to the airport as I had to fly top Montana. Wen I came back the next week they agreed to meet me halfway between Tulsa & Oklahoma City on the turnpike, we made the swap, and I am a happy customer!Great job to all the folks there at Bob Moore, especially Krystal Marazzi! And kudos to Jeremy in Finance Dept for getting me 1.9% interest rate on my financing that very day! ~ Dan Howard

Horrible Customer Service

Called to buy a new truck. Couldn't get anybody to return my calls. Had to call them multiple times and still no call back. Finally talked to someone and they gave me a price on truck and agreed on it. Waited for call back and it never happened. Finally called them back and was told that they couldn't sell me the truck for the price we agreed on..... Called the next day and once again never got a call back. Found the truck I wanted the next day and bought it. Felt like they didn't want my business so I took it to a dealership that was friendly and actually worked with me..

Will be a repeat Customer!

We had purchased 6 previous vehicles from another dealership (the same dealership each time) and we were treated better at Bob Moore with our first purchase there than the other 6 times combined with the other dealership! We are loyal customers and will make Bob Moore our choice for all other vehicle purchases. Krystal was great to work with! Very friendly and prompt with after the sale promises! Kudos to Bob Moore Ford for putting the customer first...it is appreciated!

Just good people

Im 65 years old an have bought a lot of cars from dealerships in the past. Bob more ford was by far the best ive ever done business with..The sales person was Zack, very nice POLITE young man eager to help an not any pressure at all just a big smile..John the sales manager worked very hard to get me the best deal he could an the most for my trade..Grate guy..Finance was quick an easy...They made me feel like they were working for me an not the dealer..To sum it up JUST GOOD PEOPLE!!So see ya around in my new RACE RED MUSTANG GT I feel like im 16 again............................JiM G---

Great experience

Buying a car has never been a pleasant or fun experience until we meet Krystal at Bob Moore Ford. She answered our questions and was very helpful. We thoroughly enjoyed this car buying experience. We highly recommend Krystal and Bob Moore Ford.

Great New Truck Purchase Experience

I want to post a Special Thank You Message for Daniel Gillaspy, Salesman at Bob Moore Ford in Oklahoma City, OK for assisting me in my recent purchase of my New White 2014 Ford F-150 Crewcab 4x4 Lariat with the 3.5 liter twin turbo ecoboost V-6 engine that I purchased last week on Tuesday afternoon of June 10th 2014. I am very happy that I ran into Daniel to assist me in my search for a new Ford F-150 after arriving to look at new trucks. His knowledge and expertise on the new Ford F-150 trucks, in particular the Lariat models, helped to answer all of my questions and gave me a great understanding of the 2014 Lariat features. I enjoyed the test drive and appreciate the time Daniel took to explain all of the features found on the new 2014 F-150 Ford Lariat trucks. Daniel is the best sales person I have ever dealt with and it made my new truck purchase at Bob Moore Ford a very pleasant and fun experience. I had traded in my Red 2007 Ford F-150 XLT 2WD Crewcab Pickup with a 5.4 liter V8 Triton Engine towards the purchase of a new F-150 4x4 Lariat. My new 4x4 Lariat with all of the great options like back up camera, navigation, ecoboost power, ect are very nice and this F-150 is a joy to drive and I just love this truck with all of the features it has.I drove my new truck up to Tulsa OK this past week end showing it/giving rides to many friends and family members. All were impressed with this particular truck. One of my friends drives a 2012 Toyota Tundra 4 door pickup. After he rode around in my new F-150 Lariat he was so impressed to the point he said he may just buy a ford truck for his next truck since he liked mine better than his. I will be watching for that review letter Daniel told me I would be receiving in the mail so that I can rate my Buying experience at Bob Moore Ford and rate Daniel Gillaspys assistance in the sale. I will be giving him the highest rating possible in all categories. So for a 1-10 star rating, for example, I will give salesman Daniel and Bob Moore Ford the highest 10 star rating, or A++++++++. I will be recommending, to anyone I know that is buying a ford vehicle like friends, family, co-workers ect, that they first contact Daniel, salesman at Bob Moore Ford to see what selection of vehicles are available at Bob Moore Ford for the vehicles types they may be interested in.if I have any questions anytime about my new F-150 4x4 Lariat, I will contact Daniel who is always quick to respond with answers to my questions, or he will direct me to someone else at Bob Moore who would have the answers. So anyone can benefit from getting a great deal on a new vehicle by contacting Bob Moore Ford and speaking with Daniel, one of the best salesman around who can help you find that perfect new vehicle.Thanks Again to Daniel for his assistance with my new Ford F-150 purchase at Bob Moore Ford!!Leslie Brasel of Oklahoma City. (Very Satisfied New Truck Owner!!!!)

Best experiance

Krystal & the group were great would not go anywhere else to deal with on any vehicle purchase Krystal is a very nice lady and helpful. I would rather go there an have them help me than anyone else I send everyone I know looking for a car or truck to her.

Krystal is great!

Krystal Marazzi was a very knowledgeable, friendly and helpful sales person who answered any and all questions thoroughly and completely. I recommend her to all!

Best salesman and financier ever

Blake met us in the lot we figured he would be all over us and very pushy. Well were we wrong!! He was very polite ask us what we were looking for . Took us right over,Then went and got the keys to the Edge and the Escape . He answered our questions . We thought we might want a new one so he let us look at the new ones. We decided on the Used and what a deal he got us . This thing had all the bells and whistles. He worked hard to get us the price we needed but never pushed us either way. I commend him on his on his honesty and best of all his sense of humor we laughed all the way through. Then he handed us off to Evan the finance guy He worked even harder to get us the warranty deal and the percentage rate we needed .People if you don't go to Bob Moore ford on I-35 and 89th then you've went to the wrong place. It only took about 3 hours to get it all done . We drove out with the car we wanted and didn't feel like we lost the shirt off our back ...Wow what a pleasant surprise..

What a great experience

I recently purchased a 2012 Honda Accord and Krystal Marazzi helped me throughout my process. I wanted to take the time to explain what an excellent job she did in the sales process and explaining the vehicle. I want to personally thank Bob Moore Ford and Krystal for taking the time to make my purchasing experience pleasurable.

Great experience!

I couldn't be happier with my purchase from Bob Moore Ford. My sales rep, Krystal Marazzi, went above and beyond the call of duty to get our business, and I highly recommend working with her. I would definitely refer my friends and family to her. Great job!

A first class operation

My recent purchase at Bob Moore Ford was the best car buying experience I've ever had. Sales person Krystal Marazzi helped me through the process and did evrything possible to get my deal done. Her patience and professionalism put me at ease and made this normally tedious process enjoyable. Dustin Matlock worked the financing with expertise and professionalism and had me financed and driving my new car in short order. I highly recommend these professionals and their dealership.

Holly cow shes good!!!!

As we walked through the door we were immediately greeted by the one and only Krystal Marazzi. This gal was supper genuine throughout the whole experience. She worked with us on every level of the deal even when we were not the easiest group to tackle. Krystal was so damn good she even came in on her day off to get the ball rolling. Due to Krystal Marazzi I am now driving a brand new F 150 and couldn't be happier with the decision. If your looking to get in a new Ford truck then hot step it in to Bob Moore Ford and ask for Krystal Marazzi.

Recently purchased a new Ford Focus. The salesman was...

Recently purchased a new Ford Focus. The salesman was very friendly and helpful. I have been a fan of fords for over 40 years and have been proud to drive only fords. I will continue to recommend Bob Moore Ford for both sales and service. Thanks to Phillip for making my new car purchase very pleasant.

I was very happy with the service that I received at Bob...

I was very happy with the service that I received at Bob Moore Ford. My sales person was Krystal Marazzi she made life easy when purchasing our vehicle. If you are in the process of looking for a car call Krystal she is very nice and knowledgeable.

I bought a new ford explorer for my wife at this...

I bought a new ford explorer for my wife at this dealership about 18 months ago. They were very nice when I bought the car. When it started having problems it was a different story. The car still has problems and I'm still waiting on a call back from the dealership. It has been about a month since the last person I talked to told me they would call me back later that day. I have asked this dealership to buy back this car from me so that I could buy another brand new one from them, you would think they would jump all over that with car sales being down because of the economy and all. Maybe someone from another dealership will see this and offer to help me trade this piece in and buy another brand new one.Update: I am happy to write as of this moment that I was contacted by Jason (GM) at Bob Moore Ford. He has been working hard with ford and the dealership to make things right with the issues I was having. So far we have managed to find another explorer and it should be at the dealership any day now. Just some paperwork to get through and I should be once again a happy ford owner. Jason has worked really hard to make sure that my wife and I are happy with everything that has been done since I originally posted this and has taken steps to make sure all his customers will be taken care of in all departments of this dealership. I am happy to report i will continue to do buisness here as well as refer my friends and family here. I will update my entire review when this is all complete. Thanks

This is my second vehicle purchased through Bob Moore...