Bob Moore Cadillac of Edmond

Service is courteous and timely

I have been in several times this year for various issues. My service advisor is attentive and very courteous. The costs have been right within the estimate or lower. I was very pleased I could use my coupon on my last problem. I was laid off a month ago and it was a blessing.They have also recommended repairs/maintenance from time to time, but if I had to delay or refuse the service, my service advisor has not been pushy at all.(I have purchased a car from them in the past, but not this car).

Bob Moore Caddilac Service

The customer service that I received was exceptional. Doug McKenna went above and beyond to ensure that I was taken care of. I couldn't have asked for any better service. I wont ever take my car anywhere else.

Bob Moore Cadillac

Good service gave a new loaner car they did have to keep my car overnight but I was ok driving this 2016 they could've let me get in tha 17 escalade

Service manager goes the extra mile

Part failed within 300 miles of my warranty expiring. The service manager went out of his way to figure out a way to save me thousands in repair costs and ensure I stay a Cadillac service customer. Gold star customer service!

Awesome

Mark Lee ensured my experience was great. He was professional, courteous, and took the time to answer all of my questions. He was very knowledgeable about the brand and honest.

2001 Buick Regal

Thank you for 15 years of excellent service.Very best,David CareyOklahoma City

Outstanding staff and service

Took my wife's escalade in for repair and the staff were friendly and very helpful. I have purchased many vehicles over the years and the staff at Bob Moore Cadillac were outstanding. Staff went above and beyond to make sure my vehicle received the best service and repair possible. Diron Carter Service Consultant notified promptly when vehicle was finished and noted issues I never new existed and had them repaired without hesitation. My wife and I really appreciate having a team of staff that really care about their customers and their vehicles. I also want to recognize the staff behind the scenes that did an outstanding job detailing and repairing our vehicle. They have certainly won a customer and friend for all time. P.S. Wish to acknowledge Kyle and Doug Service Managers for coordinating my service and repair. Thanks, Rocky

Service Visit

Helpful, polite and prompt. Can't ask for much more than this.

Review

I just bought a 2015 Cadillac from Bob Moore in Edmond Ok. My salesman was Mark Lee and I have to say it was the easiest, most fun experience in buying a car I have had. Mark is knowledgeable, personal and has a really fun personality. He made buying easy. I would recommend him to anyone who wants a new or used car. Thanks Mark for all your help! I also had a good experience in the finance department. I can't remember his name but he was filling in for someone and he was great! He was very kind and worked hard to make sure we were happy.

Great experience!

After purchasing my car from Bob Moore, I realized that it was one of the best car buying experience I've had in a long time. The sales staff were not pushy and helped me stay within budget. Best experience by far!! Thank you Bob Moore. I'd highly recommend.

New car purchase 7-2-2016

Facility was clean, comfortable and the vehicle inventory was well represented. Sales staff was well versed and made sure our interest process was smooth and did not rush our decision. Our salesman "Ron" made the process even easier. We would recomend Bob Moore Cadillac without reservation.

Excellent service!

Diron turned a very frustrating experience with my car, to a very pleasant one!

Great service and price

Reese the salesman took great care of me and was not pushy at all. Really new about the vehicle he was selling which made me comfortable in my purchase. Adam the GM was straight forward and gave me the best price possible and he worked well with his sales team. They have a very nice facility and great staff to make purchasing a vehicle from them very easy. If you are looking for a Cadillac, this is the place for you,

Bob Moore Cadillac/ Jonette Bauer

I bought a 2016 ATS Coupe and I live in Virginia (1,300 miles away). Jonette, Jeff and Tim did an outstanding job of getting this deal done and the car delivered. Jonette did an especially wonderful job answering all of my questions and keeping me informed all along the way. She even gave me updates on her day off. I could not be more pleased with Bob Moore Cadillac and the sales and finance team. I give them my highest recommendation possible.

Cadillac ATS buying experience

Our salesman was Clark Woodfin. He was knowledgeable and friendly. He made the buying experience easy. He was responsive to texts and all questions. This is our 3rd car bought from Bob Moore. It is because of experiences like the one we had with Clark that we will buy from them in the future. Adrian in finance was also great to work with. If you are in the market for a Cadillac go see these guys!

BEST EXPERIENCE EVER!!!

We'll never buy from anywhere else!!! This was, hands down, the best experience we've ever had with buying a car. The process was quick and easy... stress free. Every single person that we came in contact with went above and beyond to help us, from our salesman to the new GM, Adam. Diron, in the service department, was quick to help us with any questions and concerns that we had. We can't say enough great things about this dealership and the way it is run!!!

Excellent customer service and amazing experience

Adam Black, the General Manager, and Jonette Baker, our Sales Consultant, were absolutely amazing. They helped us so much. Adam sat down with us and explained a variety of options to get me the car I wanted with a monthly payment I was comfortable with. Jonette communicated with us via text in the weeks before we came to the delearship to make sure she knew exacty what to show us. I was given an excellent deal and felt treated wonderfully. I never felt like anyone was out to make a commission or trick me into something I wasn't comfortable with. Hani, the Business Office Manager, even gave me financial advice on how to deal with the total loss of my previous vehicle. I was absolutely impressed and highly recommend Bob Moore Cadillac in Edmond!

Great Service!!

Thomas Massen found the cadillac that I wanted and delivered it on time with phenomenal service. I was in and out and now driving a beautiful cadillac. Thanks again!

Great Experience

Mark Lee in sales and Adran Gibbs in financing are First Class! They made the buying experience easy and treat you right!

Courteous, Professionalism and Great Service

I have never been assisted in such a courteous and polite way. Thanks to Mark Lee and Adran Gibbs for their great service in assisting me in purchasing my car, they were both very detailed and patient in explaining everything I needed to know about my car. Thanks to Bob Moore C. for having such a professional and energetic environment. Mark Lee and Adran Gibbs excellent service guys.

Excellent and Complete Service to Me

My experience in searching for the vehicle I recently purchased was quick and very specific. I got exactly what I was in search of. The sale was easy and delivery timely. I've used this dealership for over 10 years with my other Cadillac and they have always been fair and treated me with exceptional professional customer service. I highly recommend them to anyone looking for honest people. Dixon Carter and Thomas Maassen are great to work with.

Recommend this dealership for Cadillac service

Great service for the maintenance requirements, I respect them for NOT trying to over-sell but make suggestions when recommended service is needed... Amanda Hamlin, Service Consultant, performed a friendly and great job !

Mark Lee! The Best Experience!

Mark Lee gave us the best car buying experience ever. His response time to calls or texts from us was immediate. He got everything from us that he needed before we arrived so all paperwork could be completed by the time we arrived and he didn't forget a thing. We drove nearly 5 hours to buy a used Nissan Armada that we came across online and it was even better than Mark and the pictures described. Everyone else we dealt with showed the same level of respect and professionalism. Thanks Bob Moore for allowing your staff to work the way they do. If you're looking for a new or used car start with Bob Moore, and do yourself a favor and ask for Mark Lee, we certainly will the next time we're looking for another vehicle.

Great service!

All of the staff at Bob Moore Cadillac are very professional and friendly at all times. Kyle Stephens takes care of every detail related to making sure my vehicle performs at its best. I appreciate Mr. Stephen's expertise and information he provides about my vehicle and other Cadillac products. Thank you

Saved again...

I was on my way to a Dr. appointment, when I noticed a warning that one of my tires was losing pressure. I called the Bob Moore service department and was quickly connected to a service advisor. They recommended diverting from my appointment and bringing the vehicle right in. By the time I got there (I was less than 10 minutes away), they had notified my service advisor and he had a loaner vehicle ready to go. I signed for it and left immediately arriving in plenty of time for my appointment. After the appointment, I received a call letting me know that they had to order a new tire. The tire came in the same day and by 5 PM, I was back in my vehicle with a new front tire. That is service that most other dealerships would find hard to beat...

Great and friendly service, Thank You Alll

The group we worked with is out standing and they all exceeded our expectations, we really appreciate your teams hard work and good attitudes, the wiliness to help people.

Bob Moore Cadillac

We wanted to upgrade our 2015 Cadillac Escalade & the Bob Moore Cadillac team in Edmond made my transaction happen easily, promptly & satisfactorily. That's why I chose Cadillac in the first place & would highly recommend this dealership to my friends, family members & others.

Will Dodd

I am allway treated great at Bob Moore Cadillac, Diran Carter allways make sure our car is right when we pick it up, Misty Mann allways goes out of her way to help, Have to give a big shout out to Jeff Powell for going out of his way to get us a loaner car. Thank You

Great place clean and beautiful

I enjoyed coming up and dealing with your people. They have always been very nice to us. Sorry I can't buy more cars than I do. I enjoyed working with Mark Lee and Jonette Bauer

Part Fiasco.

People were friendly and knowledgeable, BUT I still cannot believe that it took six days to get my 2010 DTS repaired. Staff said they had to get a part from a snow-bound factory in Michigan. Seriously? No parts house between Chicago and Houston had the part in stock? I still don't believe it. And Yes this has definately hurt my image of Bob Moore and left me dis-satisfaction with the service provided. I have purchased two new Cadillacs here but will likely shop for my next one at the dealer in Guthrie.

Wonderful Car Buying Experience

I purchased my new ATS from Bob Moore Cadillac. I was treated like royalty. They were unfailingly courteous, knowledgeable and fun. And I love my new car!

Great Good Service and Automobile

This dealership offers great personalized service and financial guidance that is excellent. Bob Moore Cadillac staff and service are super.

Beautiful facility designed for comfort

Great buying experience!!! I would recommend purchasing a car from the Bob Moore dealership.

Great Service, Great Experience!

As a repeat customer at this particular dealership, I have come to expect the great service they provide from beginning to end on a vehicle purchase. However, this last experience was above and beyond those expectations, because of the exceptional job that Sales Consultant Dylan West did. He knew the product, in this case the Range Rover Sport, inside and out and was very patient as I narrowed the selection down to two vehicles. Besides being knowledgeable and well-spoken, this young man was the most dapper dresser around! After finishing my vehicle transaction, I was concerned about a few remaining items left in my previous vehicle and told Dylan as much. To my surprise, he had already moved everything from my old vehicle to my new one. Everything was in place exactly as it was, down to the smallest detail; like hanging the ornament from the mirror and putting my vent air freshener in place. This exceptional service experience was the caliber that one would expect from both a Land Rover Dealership and its Representation. Keep up the good work!

Bought my first Subaru from Sam Grimmett.

I was impressed with Sam Grimmett, the salesman. He was easy to talk to. Presented the car with excellance. Very kind and not pushy. I do not like a pushy salesman. Thank you, Sam.

Very satisfied with my 2016 Subaru Legacy

Ordered a 2016 Legacy LT. My salesman was Ivan, great service with no drama. The car arrived four weeks ahead of schedule and delivery was perfect. One of the best purchasing experiences I have had... and I do not enjoy buying cars... After receiving my car, I was dragged to another dealership to help my daughter look for a Hyundai. (same day!) That was the worst car purchasing experience I have ever had... For some reason she just would not consider a different vehicle... now she knows... at least for a short while that dad may have a little more experience than she does... ;-)

First-rate!

I bought my first Subaru Outback and love it! My sales specialist was Timothy Chesnut...great guy to work with. He clearly brings a wealth of knowledge to this job...answered all of my questions and then some with no pressure. Now, six months after my purchase, I still pick up the phone when I have a question. He remembers me and, more importantly, he knows the answer! Best car purchase experience I've had yet!

New Car Sales

Overall a good experience - Carl Abrams, Subrau Sales Consultant was a pleasure to work with - no high pressure which was nice.

A Car Buying Experience Worth Reading

I have dealt with 5 different dealerships in my life and I must say my experience at Bob Moore was the most pleasant and professional car buying experience I ever had. They did what they said they would do, followed thru with their commitments, and I didn't have to stay there all day long! When you hear a salesman actually say, "I don't know, I'll have to check that out" then you know your dealing with someone that's honest and has the customers best interest in mind. Our salesman, Thomas Maassen provided a top notch sales experience by showing us our options with no pressure at all. The finance department got me in and out and everything went smoothly. Thank you, Bob Moore and I will be back and refer anyone I know that's in the car market to your dealership! Thank You, Charles Gann

Great job!

Kyle Stephens and staff at Bob Moore Cadillac in Edmond, OK were very courteous, professional, and prompt. Kyle always has a few moments to chat with me about my car and just have pleasant conversation during the times I bring in my car for service, and I appreciate this extra care and concern he extends to his customers. Thank you

Excellent Service Experience at Bob Moore Cadillac

Took my SRX to service with unknown motor problem. Service writer Diron Carter quickly checked the vehicle and explained what the issue could be so I left the car. Mr Carter quickly called to give me updates when they knew exactly what I needed with all my options and - when I can expect to get my SRX back. Now it runs like new and I feel like they saved me money - very Professional service! Thanks!

Great Service

We won't shop anywhere else. We love our Subaru and so far we have purchased two from Bob Moore.

Cadillac CTS purchase

I am a repeat buyer from Bob Moore Cadillac. I was treated very professionally buying my CTS. Salesman (Cole Gray) was very knowledgeable and I never felt pressured. The CTS was just as advertised and fairly priced. I definitely would recommend Bob Moore Cadillac to my friends and all that would inquire.

The easiest car purchase I have ever had.

Jennifer Rogers sent us to Robert Davis for our salesman. He was very knowledgeable and personable. The "negotiations" over the price was easy, and then the finalization process was painless. There was no heavy handed sales. We will really like driving our new "toy" , and the buying experience will make it that much more enjoyable. We recommend this dealer (and salesman) to everyone.

5/27/2015 purchased 2015 XV Crosstrek Limited.

We were immediately greeted when walking in the front door. The facility is very clean with lots of natural lighting. Sam G. assisted us with our purchase. He was very helpful from beginning to end and was very knowledgeable..he even helped me instal our car seat. Santiago assisted us with our finances. It was quick and fairly painless. Haha. This is my 4th car I've owned..I've also spoken with others about their car purchase expierences..and Subaru was the best expierence. They seem to really care about their customers.

I bought a 2015 Subaru Forester from Bob Moore.

Jason Webb was my salesman, and he was excellent. No pressure, just explained the features of the car. I drove it twice,and then decided to buy. It was raining and storming that day, and he pulled the vehicle into the showroom to show me how to use the gadgets and whistles. Great experience! Ask for Jason when you go to the dealership.

Great car buying experience!

Highly recommend this dealership. Robert Davis was great to work with.

Bob Moore Subaru

Jeff Ivison is the best. raining the day we looked at cars and test drove and it all went fantastic. really appreciate the salesman and all the landrover waiting room next door.

Best of the best

Overall I would say this was the easiest buying experience I have had in buying a car. The people were friendly, worked with me to get the value I was looking for. Really excited to now be apart of the Subaru family. Thanks to Robert and team for all of the excellent service they provided. Do yourself a favor and just go there.

Fantastic car buying experience

What an amazing experience. At every point, I felt cared for. Every transaction was straightforward and honest. Never had a better buying experience.

Great People

Everyone at Bob Moore Cadillac is so friendly and helpful.

Great people and a great easy experience

Got my new outback with everything I wanted and needed thanks to Darrell, class act.

Beyond Impressed!

Our recent purchase at Bob Moore Subaru in Edmond was the best car-buying experience we have ever had. We have bought many cars through the years so when it came time to do so again, we were in dread. They surprised us. Every single interaction from sales to finance to service was enjoyable. We left there feeling like we had just been with friends and family. Craig in sales is awesome. Luke in finance is fantastic. Speaking with service about my Resist-all treatment, they have impressed me as well. Oh, and did I mention that I got the deal of a lifetime? We have considered purchasing this vehicle for almost 2 years. I KNOW the price and quality we got was the very best available. Great experience all the way around!

Fantastic Buying Experience

Thank you Mark Lee for going above and beyond! You made us feel special and truly appreciated as a consumer. I would recommend you and your dealership to anyone, especailly people I love! :)

new car

Had a fun time. Made it nice and easy. Had a great set of cars. Ill be back for the next one for sure. Thank you very much

Excellent process and staff.

I found my car on the internet, called the dealer and set up an appointment for the next morning. John Messiah met me on arrival, had the car parked out front waiting for me to drive, rode with me on a test drive, and simply asked what do you think. The car was in excellent condition, the price was great, and the buying process was simple and easy. No high pressure or "If your buy today" run around. Since I drove myself to the dealership, I needed someone to follow me to my wife's employer to drop off my old vehicle and rode back to the dealership with me in my new car. Jon did just that. Great! Excellent buying experience and courteous, helpful service.

Bob Moore Subaru was excellent.

I went to Bob Moore Subaru Saturday and they were extremely helpful. I especially would like to mention the salesman that helped Naaman Gore was very nice and help me in many ways. Thank you all, I love my Outback.

Fantastic car buying experience!!

JR was phenomenal! Listened to everything I wanted including the odd request of laying down in the car. He was extremely personable and talked to my boyfriend and I at length about our similar love of the outdoors. He made me an amazing offer that made it very easy to go no further in our car search than his desk. Eric in finance was also great walking through all of the great packages that Subaru offers. JR also checked up on me just two days later to make sure I was still satisfied. Great employees Bob Moore Subaru! I am in love with my new car!

I love Bob Moore Cadillac, Edmond

I love my new SRX. This is my 2nd one and I really have liked all of my 4th Cadillac. I really enjoy driving Cadillac's but I really am spoiled by Bob Moore Cadillac, sales and service. I love have the same service rep when have service done, but I also am equally happy with the same sales rep. Thank you Bob Moore Cadillac for your great team and for always taking such good care of me and my cars.

Best and fastest purchase ever!

I travel from Tulsa to Bob Moore Subaru to purchase a Subaru Crosstrek. My salesperson Darrell had everything ready when we arrived. Made my selection on the their web-site. He went over all the details about the car along with us test driving it. The finance department was very friendly and helpful. I have never purchase as vehicle in such a short time frame. My overall experience from Bob Moore Subaru is one of excellent service to the buyer. You want be disappointed shopping at Bob Moore Subaru.

Excellent car buying experience

I had been shopping for a Subaru Forester for several months. Bob Moore had some really good prices online so I decided to visit their dealership. I worked with JL Fletcher. He asked me what I wanted for my Honda Civic as a trade in. They gave me what I had asked for. Then they came down on the price of the Forester. What a great experience. Ill recommend Bob Moore to my friends and family.

Great Experience

I purchased a 2015 Outback 3.6 w/Eyesight. I could not be happier with the vehicle and options. Anthony Gore was very helpful in showing the Outback models and helped me make my final decision. Sara King and Gunner Poe were also helpful. I was never pressured to buy and the whole experience will bring me back.Thanks to the entire Bob Moore Subaru team.

satisfied customer

I purchased a used Jaguar VDP from Ron Reeves. Sara King was my internet salesperson. I enjoyed my buying experience very much. They made me feel like family. I will purchase from these guys again soon. J. R. Robison

Outstanding Customer Service and the #1 Dealer

I've bought six cars in the last five years and Bob Moore Land Rover has been the best experience I have had with a car dealer ever. Gretchen was by far the best sales person I've encountered. She knows how to treat the customer and is down to earth to assist in anyway possible. Friendly, professional, and knows the vehicles when I was searching for the best price. Even after my purchase, she was there to answer any question or assist when needed. I would gladly recommend Bob Moore Land Rover to any of my friends or family members!

Great new car buying experience

Anthony Gore was the Sales Consultant that showed the car to my wife and me. We were interested in a Outback on the showroom floor and he immediately said I will get it off of the floor and show it to you. We appreciated that but we were in a hurry and did not have time for that. He then said he could demonstrate one outside which he did. We liked the demo and told him we could come back the next morning if he was working. We purchased the car on the showroom the next morning (Christmas eve) although we did hear someone say that they thought Anthony was off that day. The deal was very professional done from the price negotiation (traded in a car), through finance to connecting the iPhone and making sure we understood all of the complex options.

Impressive positive purchase

I can honestly say I have never experienced such a positive impressive no stress car buying transaction prior to this. Expecting our first grand baby I wanted a 5 star safety vehicle such as the Subaru Outback !!! My salesman "Carl" is a wonderful knowlegable pleasant sincere person who is passonate about the product he represents and sales. I also enjoyed if one can imagine working with "Dennis" in the finance department another awesome sincere individual, my experience was phenominal and exceeded my expectations, kudos to the Subaru peps a great group of people helping this future "Grammy" to be!!!!!!!

Fantastic experience

I was shopping for a new car and drove a bunch of the competition. Kept coming back to Subaru and Anthony Gore was super patient with me. In the end I put a deposit on one coming in, it didn't have the eyesight stuff. In the research I did, I was on the fence about it. Anthony explained what it was all about and that it was really worth it. He let me test drive one with eyesight and a 3.6 version. By doing that I ended up with an eyesight model and decided I didn't need the 3.6. I got what I wanted, a great price, and very easy to work with people from top to bottom. I've bought many cars throughout the years and Bob Moore Subaru is hands down the best I've dealt with.

Great Purchase & Amazing Customer Service!

We purchased a vehicle online from William Dodd, a salesperson from Bob Moore Cadillac. We were very apprehensive to purchase a vehicle online without seeing it for ourselves. Mr. Dodd went to great lengths to accommodate us--he sent us several pictures and then videoed the vehicle for us! We could actually see the condition of the vehicle--this helped us tremendously in making our decision to purchase! He also set up all the transportation for us to receive the vehicle! Fabulous customer service!

Super friendly and helpful

I was dreading buying a new car. This was my first time buying a car and Bob Moore Subaru was very helpful and the process went smoothly. I would recommend them to anyone. Everyone was super friendly and helpful.

Good Experience

I had a good experience shopping for a new car at Bob Moore and appreciated the extra mile Gretchen and Robert went to help me find the right car. Thank you!

SOLD on Subaru and the staff at Bob Moore!

I was determined to buy another Toyota when I went to "look" and see what they had to offer. Thinking about a used Outback, Robert said I might want to consider a Forester because I have driven pickups for the last 25 years so I gave it a test drive. He was so right. I told him what I wanted to spend and he found the PERFECT one for me. I got a fabulous deal and I am SO proud of my new white Forester! I was nervous being where I did not know anyone but the staff made me feel right at home. Thanks a million to Robert and Dustin in sales and Eric for his help with financing that worked for me. Special thanks to Jeremy for his help and for having such a terrific staff. I look forward to many more years of great service! You cannot go wrong with a Subaru and the great staff at Bob Moore!

Customer service,ease of puchasing great service

Monroe Hinton is great sales person to handle your purchase at Bob Moore Land Rover he took great care of us keeping us informed on status of our vehicle when we should expect delivery very professional individual to deal with.

A New Subaru

Totally professional and easy to work with - that's how I would describe Naaman and Anthony at Bob Moore Subaru. I had done some online research and we decided that a Crosstrek would definitely fit our lifestyle and would probably be the last car that we would need to buy. The additional 7-year warranty was a big plus also. Eric in Finance did a great job of explaining all of the warranty options. If you're interested in a new Subaru - go to Bob Moore Subaru and ask for Naaman.

Top shelf customer service!

Each person I came in contact with at Bob Moore Cadillac was very courteous, professional, and on point. It was actually the best car purchasing experience I've had. I was somewhat loathing having to go through the process of buying a new car, but the people here were accommodating and quick to the point, and all within an hour out of my day.

A Great Buying Experience

Anthony Gore was a great help as we drove a Forester and an Outback among 5 other SUVs. Never any pressure and all questions answered professionally. Once we decided on an Outback, he found the car we wanted when it wasn't available in their inventory. It showed up ahead of schedule. The best part was a price we could not beat anywhere else.

Excellent Buying Experience

My wife and I had a great experience purchasing a new Forester at Bob Moore Subaru due in large part to the efforts of Anthony Gore. Anthony answered numerous questions, took us on several tests drives, and was always ready with anything we needed during the time we were looking at Foresters and Outbacks. He was always incredibly professional and polite, never pushy, and was great to deal with. Id highly recommend going to Bob Moore and asking for Anthony if youre shopping for a Subaru in the Oklahoma City area.

A great dealer and a grew deal on my Subaru

From the very beginning, the experience was a positive one. I was a very particular customer with a very specific set of options that I wanted. Mr. Gore was patient, supportive, and positive throughout both days that I contemplated the exact car that I was looking for. Plus, the financing was totally easy and worked out in my favor.

An excellent dealership

From the very beginning, the experience was a positive one. I was a very particular customer with a very specific set of options that I wanted. Mr. Gore was patient, supportive, and positive throughout both days that I contemplated the exact car that I was looking for. Plus, the financing was totally easy and worked out in my favor.

A good salesman who wasn't pushy

I worked with Robert. He was never pushy, which to me is a requirement. He made sure that he answered any questions that I had and worked hard to make sure that I got the car that I wanted, instead of trying to sell me a car that he had. He was also friendly, which is an added plus.

First Subaru Purchase

I was in the market for a 2015 Outback 3.6 and was realizing they were hard to find. Jennifer in the Internet sales answered my questions quickly via email and when I was going to be in OKC she set me up to meet Carl at Bob Moore Subaru in Edmond. My local dealer was not much help and Carl did everything he could to find me a car without having to order it and wait 2-3 mths to get it. My husband and I came for a test drive once the one I wanted came in. The whole process was comfortable and not high pressure at all and we were able to take it home with us with all parties happy. I will recommend them as it's worth the less than 2 hr drive from Broken Arrow.

Amazing team!!

What a team! Jonette was such a blessing to my wife and treated her great. Got exactly what we needed for our family and we were not pressured into something we did not need. The finance group was awesome as well. Really the best experience my wife and I have had purchasing a vehicle.

Pleasant Experience

We had purchased a vehicle from a Bob Moore dealership a few years ago and felt that the staff were attentive, informative and interested in providing a good car buying experience. Having decided to acquire a newer vehicle, we choose to visit another Bob Moore dealership in researching an appropriate vehicle. Our interest was not limited to Bob Moore vehicles and we visited several other dealers. In part because the Bob Moore salesman was professional, we subsequently purchased another vehicle from a Bob Moore dealership. The Bob Moore staff were all friendly and helpful, including other sales people, finance people, and maintenance personnel. It was a stress free and pleasant purchase experience, and any future purchases will include a visit to a Bob Moore facility.

Bob Moore is the place to buy a Subaru!

Overall, my wife and I had a fantastic experience buying our 2015 Subaru Forester from Bob Moore Subaru! During a recent storm, a large tree fell over and totaled our brand new Ford Escape we had just bought in February. I have always been a Ford man; however, we spent hours researching compact SUVs and the new Forester hands down came out on top. We decided to stop by Bob Moore Subaru and test drive one, and instantly loved it. The handling was fantastic and it drove incredibly. It also put me at ease knowing the Forester received a 5-star overall safety rating, making it one of the safest SUVs on the road today. Not to mention the all-wheel drive on the Subaru makes them all the more safe in bad weather. Anthony Gore answered every question we had and did a fantastic job displaying all of the features of the car. We couldn't be more satisfied with our purchase and with the customer service at Bob Moore. The best advice I can give anyone who is in the market for a safe, fuel efficient, and great looking SUV is to go talk to Anthony at Bob Moore Subaru! You will not be disappointed!

My Second Buy With Bob Moore Cadillac

The first automobile I bought for myself was an Escalade from Bob Moore. I was a little nervous and anxious, because we have all heard "car salesman" horror stories. I had none of that, and drove home with a wonderful SUV that carried me through starting my own Personal Chef business, and also a new home. When it was time to let her go and upgrade, there was no doubt where I was going....back to Bob Moore Cadillac. On a whim I stopped in on Labor Day. It was hot, and they were busy. Salesman Chance met me outside, and asked what I was interested in seeing. I told him the year range of Escalade I was looking for, trim, and package. He new where to show me, and picked out two escalades for me to look at and test drive. The one I chose was perfect, and I could not leave without driving her home that day. His Sales Manager and the Gentleman in financing gave me the no pressure approach, and answered every single question I had. I appreciate their honesty, their knowledge, and the way they all want to see their customers happy with the purchase. Professionalism and courtesy from everyone in the building and on the floor. I'm a Bob Moore customer for life. See you guys for #3!

A Great Experience

I recently purchased a new Forester from Bob Moore Subaru and was pleasantly surprised at how competent and nice everyone was; in a professional, sincere way, not a phony cheesy way. The sales person I worked with was Jason Webb and he was so knowledgeable and wonderful to work with. Everyone there was top notch and the level of professionalism was so much higher than I anticipated. I love my new car and it was a pleasure to buy it from the group at Bob Moore.

Superb Customer Service

I have owned several new Cadillac's and always felt the Cadillac experience was very good compared to other cars I have owned but the last few days of working with Will Dodd at Bob Moore Cadillac in OKC Oklahoma has been outstanding. He has made me feel very special and has went out of his way to make me a satisfied customer. I will definitely go back to this dealership for my next purchase.

Great experience overall

I had a great experience at the Bob Moore Subaru dealership. The salesman was very helpful and polite and they gave me a fare trade in value on my vehicle. I will be bringing my wife there when it is time and request the same individuals I dealt with last time.

Excellent sales person!

Excellent sales person. Jonnette goes above and beyond what is required. Such a smooth process.

2015 New Purchase/Dealer review

My experience with Bob Moore Subaru far exceeded my expectations and certainly squashed the stereotypical idea of the high pressure fast talking car salesman. The atmosphere was clean, calm, friendly and actually relaxing if you can believe that! I felt respected and cared about through the entire process. My salesman was Naaman, He was present, couteous friendly and helpful. I was definitly surprised at the entire experience. I ended up with EXACTLY what I wanted and am now "IN LOVE" with my brand new 2015 Subaru Forester Limited!! Y-A-AY to Naaman and also Gunner and everyone at Bob Moore Subaru off Broadway Extension in OKC. Tami Guthrie, Oklahoma

Excellent job!

Kyle Stephenson is always very professional, friendly, and knowledgeable. He goes out of his way to explain everything that is being serviced on the vehicle. All of the staff are very nice and pleasant, and really seem to enjoy their work, very nice to see great collegiality!

Loved the service!

Our sales rep was named Naaman Gore. He was very helpful and knew the answers to every question we asked. We got a 2015 Forester and we love it! Naaman even helped us schedule a time to add heated seats. We would highly recommend Naaman Gore and Bob Moore Subaru!

Great Experience

This is our second purchase from Bob Moore. What a great experience. Fair trade-in price for our 2009 CTS. Wonderful salesman (Chris O). Previous service experience has also been outstanding. We highly recommend this dealer for anyone looking for a great ride!

I love Bob Moore Subaru

Utterly professional from start to finish. Our sales rep, Anthony Gore, really worked for us. He listened, was very down to earth about the features of each vehicle and let us make decisions based on our own best interests. We never felt pressured, but rather empowered by real information which he provided at every turn. I will never buy another vehicle anywhere but Bob Moore and from Anthony Gore.

Amazing Experience

Bob Moore Subaru maintains a relaxed and professional atmosphere. I was fortunate to be served by Jason Webb who is very knowledgeable about the Subaru models, but also has personal and communication skills that made my shopping experience so pleasant. Jason listened carefully to my preferences and identified the car most suited to me. I purchased a 2014 Outback and just love it. I never felt pressured to purchase a car, but, rather, felt Jason Webb sincerely wanted to help me find the right car for me.

Excellent job!

I have been extremely pleased with the professionalism, friendliness, and prompt service provided by all of the staff each time I visit the customer service area. Mr. Kyle Stephens engages with each customer, and is pleasant, professional, and very informative about what is happening with my vehicle. He explains the issue in common terms so that someone without a background in auto mechanics can easily understand, and I really appreciate that!

Subaru Forester

Mr. Jason Webb, salesman, was very nice, helpful, and careful to allow the excellent features of the Subaru Forester to convince me of its quality, dependability, and classiness. The only complaint I have is with the finance department. The closer seemed to pressure me to buy additional extended warranties for what I considered to be abusive prices - a greedy attitude, as I was already paying cash for the vehicle.

Fun Car Buying today at Bob Moore Cadillac of Edmo

One of the best times I have ever had buying our new ATS today at Bob Moore Cadilliac. The whole process was GREAT!!

bob moore subaru

Best car buying experience that I've ever had. Very thorough test drive. Carl even sent me cookies afterward as a thank you. Super nice people.

First time car buyer not disappointed!

New Car Buyer Pros: Great sales staff. No pressure style. Anthony Gore made buying my BRZ the easiest experience I have ever had. Fantastic hard working finance department. Cons: Not a one but I wish I hadn't been wasting my time with other dealers when I should have come here first! I don't have much to say other than this was my first car purchase with no assistance. I had taken my old RX8 into Bob Moore Mazda for servicing more than once and they were super helpful and understanding so I decided to come back to look for a subaru. I came in expecting to bargain and argue and get hounded by sales staff but I was pleasantly surprised. Anthony Gore came out of the store and the first thing he did was listen to exactly what I was looking for. I knew I wanted a BRZ from the first time I saw one a year ago and had done quite a bit of research recently. Anthony pointed me in the right direction and was definitely more of a guide than a pushy salesman. We went for a test drive and after some friendly banter I was sold. He made the paperwork a breeze and even brought me a more accurate price (cheaper) representation than the consumer reports I brought with me. All in all Bob Moore has never let me down and has gained a customer for life.

Definitely, the best...

Every service experience I have had at Bob Moore has been pleasant, professional and delivered as promised. Definitely, the best dealership I have dealt with in over 50 years...

Great service

They went out of there way to help me whe i forgot to pick my car up on time. I appreciate them very much

Helped me accomplish the impossible

Ask for Mr. Shaun Hunt....it was time to trade our '08 Escalade for a new one....bad timing if you were wanting a '15 model, because only a few were available. Shaun let me know he had one available, and was willing to make our long distance transaction possible, no matter what it took...Very professional, answered all my questions, and was willing to go the extra mile for us, timely delivery...highly recommend, and a personable guy to boot....thank you Shaun.

Great Buying Experience

We recently bought our first Subaru, a 2014 Outback 2.5i Limited. The experience was wonderful, we especially appreciate the time and attention of our sales representative, Robert Davis. I am cofident we will be working with them for our future service needs too.

Treated with respect and sold a very nice car.

I don't buy a new car very often. I needed one and went on line to see what various dealers had that met my requirements. I received a response from Bob Moore Subaru stating what they had and we made an appt. with Carl Abrams. I was shown a car they had that matched my requirements and we went for a drive. I was also shown some other features available. I was given printout with the prices of the various cars I had looked at. I told them I had other cars to look at. But in the end I decided on a Subaru. Went back to the dealer and the salesman who had been working with me, dropped everything to make sure they had the car I wanted and worked up the sale. He got the car ready while we met with the finance, Nick Larsen, to work that end of the sale. Throughout the entire dealing with both Carl and Nick, I was treated with respect and they worked hard to make sure I was pleased with how the process was going. When I need a car again, I will certainly start with Subaru and Bob Moore dealership and Carl Abrams. Until then I will continue to enjoy the new Subaru I just bought.

Comfortable and Pleasant Purchase

I found my 04 Seville on-line. I called the dealership and talked at length with the sales rep. The vehicle was 10 years old but not wholesaled. And Cadillac dealerships are really picky on keeping pre-owned autos. The people I communicated with were professional, courteous, knowledgeable and helpful. I had the car delivered to the Spokane area from Oklahoma City and they assisted me in that. Upon delivery, the vehicle was exactly as they stated! And it's going to be a great ride for many years to come. Overall I would overall rate the Moore Cadillac dealership at 4.5 stars. Thanks!

Great Friendly Service, clean inviting facility.

As has been since my first purchase of 2005 CTS to purchase and service of my 2012 SRX, I am very pleased with the service and my SRX!

Great maintenance service.

Diron took complete care of our routine vehicle service maintenance items. His vehicle service knowledge made us feel secure that we were getting the appropriate service necessary to maintain our vehicle's condition.

Air Swap in our Tires to Nitrogen

Swapped the air out in our Corvette to Nitrogen. Awesome break area and snacks. Was in and out of there before I knew it. Thank you. SJ DuCharme Edmond

Amazing!

My boyfriend and I walked in to look around. everyone was nice and laidback. they made me feel great and did not pressure me into anything. I drove a XV Crosstrek and fell in love with it. They then worked with me to find me the perfect one. I ended up choosing an orange one and they had to send someone to Kansas to pick it up for me. No onee seemed upset or annoyed at the extra work of getting me the car I loved. I highly recommend this dealership to everyone, because I have already told all my frainds and family they need a Subaru from Bob Moore.

Absolutely the most TERRIFIC service department!!!

Every time we have needed to have our 2011 Cadillac SRX serviced, whether it's just routine maintenance or a problem (which is RARE), we have had the most positive experience we've ever received from any service department! Doug McKenna and his team have made us make the decision to always own Cadillacs both because of performance and reliability, but also for their superb service department at Bob Moore Cadillac of Edmond. Thank you! Barbara and Gary Hayes

Poor quality and horrible experience

I will never by a used car again. One week after buying I have it get the breaks replaced. The used car manager is not nice at all!

Great service

Diron is the best! He is so kind and efficient and I so appreciate how he keeps me updated about my car.You could not have a better or more professional young man representing your company. I am so thankful for him because I know that I can always count on him. Sincerely, Paula Schick

Great service, clean and convenient dealership,

Car shopping was a very pleasant experience. John Gullett worked with me to make car delivery convenient for me and helped with initial set up of programs in car. The financial part of the deal went very quickly and was explained in detail. The service at Bob Moore has been excellent. This is my 5th new car lease at Bob Moore. I had 2 other Cadillac's prior to these from a different dealership.

Great service, clean facility.

Diron is the best service advisor ever. He is always very informative about what is being done to my vehicle and in a very timely manner.Marsha

Excellent Service!!!!!

Diron is wonderful. He had my loaner car ready when I arrived, and took care of my oil change, and 30,000 mile check up.They removed all the dents with out me asking them to do so, as we do have the dent policy. I feel that is service above and beyond!!! We have never received such excellent service!!! Thank you Diron!!!!!

Awesome Dealership

Always a clean and immaculate dealership. What an awesome staff of caring individuals. We love this dealership and recommend then frequently to friends and associates. Steve and Brenda D. Edmond Ok.

Always great service with a smile!

Doug McKenna is a great service provider. He really cares about my automobile. He's patient and very understanding of my requests to keep my vehicle in perfect running order. All of the staff that I have encountered over the years are very nice and helpful. Even the cashiers know me by name and sight...Thank you for such good service.

recall notice

i was only there for a short time. I was met as I got out of the car and all I needed to do was give him my keys. Very easy, very handy

Oil change

Your service advisors are fantastic, Doug , Reggie and diron always go the extra mile. I did unfortunately spend 3 hours at your dealership for a simple oil change. I dislike that and may not return based on two consecutive experiences like this.

Salesman David Mize was awesome!

I was recently divorced and needed a new car. I had never bought a car before; I always had a Dad or a husband do that for me so I was really intimidated and nervous. David was very kind and sensitive to my apprehension. The negotiating process was not the stressful experience I had dreaded. We were able to agree on a price that was fair and reasonable to both of us quite easily. David was very knowledgeable, courteous, and a pleasure to do business with. Thank you David!! There was never any pressure and he was always patient and willing to answer questions or ask if I had any questions. I am SO not up on the latest technology and he guided me through Bluetooth usage with out laughing too hard, (actually he didn't laugh at all), when I tried to find my phone to answer it , when Bluetooth rang! Super nice guy and he knows his stuff. My dreaded car buying experience was actually kinda fun...due to David's kindness, courtesy, and honesty. Again, thank you David!! Sincerely, Nicole Ong

Not so happy a customer

This was my second service call at Bob Moore and compared to the first, this call was a disappointment. The status information provided was nothing when compared to the first call. After the first call I felt that Bob Moore had set an excellent standard. This call was ordinary. The only time I received any information without me initiating the contact was when there was an actual change to report. Info for fhe first call was provided even when there was nothing to report i.e. to let me know the service tech was not able to get to the service today but would in the morning. I liked knowing what was happening regularly and not just when the someone felt that the status change was significant enough to warrant a call. I do not like long gaps with no contact, that is why i initiated two contacts on my own on this service call.

Quick,Quality Service ! ! ! !

The fan belt broke on our 2002 Buick Rendezvous(bought at Bob Moore. Bob Moore was quick to replace it to our complete satisfaction !

Top Notch Service

Recently I discovered I was unable to access ONSTAR on my 2013 ATS. I called Kyle Stephens and explained my problem. Kyle my service consultant set me up with an appointment that was convenient for me. My maintenance program provided a rental car and my schedule was uninterrupted. Another provision in my maintenance program covers any dents that the vehicle may have. Without my asking this service was also provided and the dents were repaired. I am very pleased with the way Bob Moore Cadillac delivers their services. I Would recommend your service to any one. PS KUDOS to Kyle Stephens the best in the business.

Great service----- Very Courteous Staff

I always feel great every time I go to Bob Moore Cadillac of Edmond.I am well taken care of, every time I am at this dealership.

Great Service, Top Notch Facility, Very Organized

EXCELLENT ~ OUR SERVICE ADVISOR MR. D. CARTER HAS ALWAYS TAKEN CARE OF US SINCE DAY 1. THAT IS A GREAT TRACK RECORD, CONSIDERING DEALING WITH MR. CARTER SINCE THE FALL OF 2011. WE ARE WITH CADILLAC BECAUSE OF THE GREAT SERVICE THAT BOB MOORE CADILLAC OF EDMOND HAS PROVIDED US WITH. KEEP UP THE GREAT WORK AND YOU WILL HAVE OUR "VEHICLE AND SERVICE" BUSINESS, FOR LIFE.

Bob Moore Cadillac is fantastic!!!

I am so pleased with everything at Bob Moore Cadillac. The sales woman was wonderful, as was her manager. The service is superior to any service I have ever gotten. I will always buy from Bob Moore Cadillac!!!!

very friendly atmosphere, always feels pampered

Diron Carter took a personal interest in my situation. I had complete confidence that he would take ownership of my service needs.

Service is excellent

Service was excellent but I do not understand why the problem occurred at such a low mileage. Cadillac must still have problems with differentials.

Great Response and Service

I was driving home from work, "check engine" light came on, I pushed the OnStar button and asked to have a diagnostic test ran, it came back an error, and was asked if I wanted to contact my dealer to schedule for repair, said yes, OnStar got Bob Moore Cadillac on the line, date and time for repair set!! all while driving home!! never leaving my car!!....Bob Moore service did it's usual, excellent service!!

Service

I am most pleased to have been treated like a valued customer. It is refreshing to be welcomed for scheduled service. The attention to details is appreciated.

Great service and very clean facilities

Dione is awesome. He is so sweet, kind and efficient and kept me up to date on my car at all times.

Outstanding Dealership and Service

As expected my Service Consultant Diron Carter is always friendly and makes bringing my SUV in for service a pleasant experience. Job well done. Thank You

Excelant Service

I drove in without an appointment and received excellent service, a loaner car and follow up to let me know the status of the work. All excellent.

WORKERS WERE VERY FRIENDLY

MY SERVICE CONTRACT COVERS A CAR WASH -EVERY VISIT AND REMOVAL OF DENTS AND DINGS. NEITHER WAS ADDRESS. MY QUESTION IS HOW RELIABLE IS THIS SERVICE CONTRACT?

Great service and service rep

My service representative was Kyle Stephens, he was wonderful! I am a first time Cadillac owner was unsure about making appts, and such to have oil changes. He made it easy and was so nice. Thank you. Sherry Brandt

Very pleased

Those two guys, Adran and Will, were excellent and shattered my very negative notions about the car-buying experience. I'm a huge fan of both. Will was my primary guy but when he was unavailable he set me up with Adran and Adran took the ball off the bench quite well. Plus my wife, who is often offended by people who dismiss her authority, was exuberantly pleased--she dealt with both gents. Both those guys are worthy of laudatory accolades.

Above and beyond

My husband and I are both military and were both deployed overseas. We had been looking online for a vehicle to purchase upon our return to Oklahoma. We found the perfect one on Bob Moore's website, but we wouldn't be home for a couple of weeks. The Salesman, Jason Webb and I, emailed back and forth a few times and he was able to work with his manager to hold the vehicle until I could get there to pick it up. This isn't something they typically do since there was no guarantee I was going to show up. In addition to making this special exception of holding the vehicle, Jason offered to pick me up at the airport when I told him I was going to take a taxi to the dealership! That is above and beyond great customer service! Once at the dealership, I received exceptional service from everyone I interacted with. Hani Kabariti, the Finance Consultant at Bob Moore also deserves a shout out for his patience in completing the transaction. My husband was still overseas and I was using a Power of Attorney to complete the financing through our bank. There were some issues with that, but Hani called my bank and patiently worked out all of the details. At one point he even offered to let me use his personal phone to try and reach my husband via Skype in Afghanistan. In addition to the excellent customer service experience, I got a fantastic vehicle for a great price! I couldn't be happier with the experience and would recommend Bob Moore without hesitation!

Great Service Excellent Experience

Adran Gibbs was my sales consultant. He was knowledgeable, courteous, professional, and patient. People like him are definitely a credit to your dealership. The finance person was also knowledgeable and professional. All in all it was a very enjoyable experience. I will definitely be back for my next vehicle.

Great customer service

I dealt mainly with Will and Adran, both great guys. Love the car. Enjoyed the process. Thanks.

Excellent Service

It was a pleasure working with both Will Dodd and Adran Gibbs in purchasing my new CRX. They answered all my questions and never put any undue pressure on me, I rate customer service as excellent. Thanks, Duane Jones

Great service

Always good service when I come here. The only issue I had is having to wait for 90 minutes for an oil change and tire rotation.

Great Staff & Facilities

Based on an experience a few years ago with another Bob Moore dealership, said I would never buy another vehicle from Bob Moore dealership. Will Dodd (salesperson) and Justin (sales manager) definitely changed my mind. They treated me well and Will spent a tremendous amount of time with wife going over the details of her new vehicle. In short, a very good car buying experience.

Good buying experience.

Matthew Casteel of Bob Moore Mazda found me the perfect used vehicle at the Bob Moore Subaru lot. The people there, were friendly and very willing to help Matthew do everything necessary for us to purchase this vehicle.

Bob Moore Service Review

Diron Cater was superb as always; I sent a new, 1st time Cadillac Bob Moore purchaser to Diron's attention and with the same results. Ron Tener went out of his way to show me the new models, with a great memory of my and my wife's preferences.

Great Service

The service department always seems to take care of me and always gets a loaner car for me to use while they are servicing my car.

Disappointed Customer

I was extremely disappointed. I bought a Cadillac ATS with a LOT of features The car is beautiful, but I felt completely overwhelmed by the different options because no one took the time to even briefly explain them. When my husband bought a truck from Hudiburg Chevrolet, they had someone spend over a half hour explains the features. That was A+ service. I thought I would get the same level of service at Bob Moore. That did not happen. The salesman wanted to make a sale not gain a long time customer. The whole experience was VERY dissapointing.

service

I was very happy with the service I received. Reggie Addington kept me informed even when there was know new news. I was very happy with his service. I will continue to bring my car there for ALL service needs. Sincerely Pat O

Cadillac indoctrination...Sign me up!!!

Shopping for a "new to me" car in OKC. Just happened to drive by Bob Moore Cadillac, and decided to stop. We were greeted by a friendly & professional salesperson (Will Dodd). Mr. Dodd immediately made us feel welcome and at ease. We were shown the car we were interested in. When we told Mr. Dodd we were going to continue looking at some other options, he treated us with respect & the mature calm that only comes with experience, and good character. We visited a couple of different dealerships and were left disappointed. ALL dealerships should mimic Bob Moore Cadillac. The pride Bob Moore Cadillac takes in the presentation of their cars on the lot, the attitude & mentality of staff, before-during-and after sale is unmatched. We are definitely "Caddy for lifers"!! We will tell as many people as we can about the amazing experience we had with Will D., Chad, and the rest of the Cadillac staff. Thank you so much!!

Purchase made me a lifelong customer

Ryan at Bob Moore Subaru was stellar. My wife and I came in knowing when we wanted to test drive. When those options didn't work out for various reason, Ryan helped us scour his stock and find something that wold work for us. There was no pressure during the whole process. Ryan listened to our concerns and helped us work through them. The only reason our buying process was not excellent was b/c our guy helping with the paperwork was helping out from a different dealership and didn't know all the processes 100%. Also the printer wasn't working at first. But that didn't deter us from wanting to come back for our next vechicle. We felt we got a great deal and are very excited about our purchase.

Servicing my Cadalliac when needed. Great job.

I deal mostly with Diron and the ladies at the payment center. Thank you for providing a pleasant atmosphere, and Wifi.Your service center will assure anyone to come back and to trust that they are concerned about my car and wanting to help me.

Great service and knowledgeble

Great customer service from Shaun Hunt. He was very professional and knowledgeable about the car I wanted to buy . He was also very patient and understanding. He listen to what my main concerns were and what I wanted in the car.

Satisfied Customer

Ron Tener was a pleasure to work with and always fesired to service me as the customer.

Great service, Doug. Not pleased w orignal sale.

This service experience was fine; however, I rated a 4 due to my original purchase when my car got keyed 2 times within 2 weeks of my purchase and I came back to speak to our salesman, Ron, to see if your body shop would buff it out and he wouldn't even attempt it. I was not happy about that since you already have a body shop.

Cadillac service

I am always pleased with the service i receive from my service provider, Doug. I know that he will not recommend a service unless it is needed.

Very pleasant experience

The environment as a whole is quite enjoyable. I could sit for hours and the wait would not bother me. The refreshments that are offered, you do not get the same quality.

Great service

Kyle was extremely helpful in solving our problem. He made sure it was done correctly and we were taken care of, great job and great customer service.

Excellent work!

All staff were very helpful and professional. Doug and Eric always ensure prompt service for my vehicle. My SRX salesman Shaun Hunt passed through the waiting area to say hello and ask how my vehicle has been performing since I purchased it. That was very nice for him to take the time to do so.

Professional staff and nice facility

Everyone was very professional and we felt welcomed and comfortable. Would definitely recommend Bob Moore to anyone looking for a Cadillac!

wonderful facilities everyone was very pleasant

Jay Taylor was very helpful to my wife and I. We were not planning on purchasing a car at that moment by after speaking with Jay we decided on purchase the Cadillac.

Not the best, not the worst either

it was okay. the building is luxurious but the service department could use more training on how to treat customers so their experience is extraordinary!

super service

I love that I can make an appointment and you take care of my car. I love that you have a loaner car for my overnight visit. Wish you weren't so far away!!

Great Dealership

The folks at Range Rover were very helpful and knowledgeable. Every question asked was answered without having to ask someone else and answered the exact same way from multiple people. Jarrod was more than helpful and would definitely recommend them and Jarrod to friends and family.

Awesome Service

I always feel like an important client when I bring my car in. The service technicians are always helpful and pleasant. The cashiers are also friendly

Prompt and Courteous service

My service experience at Bob Moore has always been excellent, and the last visit was no exception. Very friendly staff, prompt service and getting in and out takes no time at all. Great job.

Top Notch Service

I was made to feel as if my Cadillac was in the best of hands. My advisor was very tolerant of my questions, and answered with a smile.

Great Service

My experience was excellent and always is. From the minute I entered the dealership until I picked up my vehicle. Superior and personable service was delivered. Great communication and my car was even washed and cleaned inside. All the staff is friendly and great customer service is their priority! Bob Moore is the best!!!

Great dealership and staff

Excellent buying experience. Timothy was very accommodating and I would buy from Bob Moore Subaru again.

Wouldn't buy anywhere else.

Best car buying experience ever. Jarrod in Sales was knowledgeable, professional and went above and beyond my expectations. Finance is the department where things can usually get ugly, but not at this dealership. Hani was great to work with and explained everything as we went along. I would highly recommend buying your next vehicle at Bob Moore Land Rover I know I sure will.

VIP Customer BRZ purchase

I went to the dealership and found 95% what I wanted in my BRZ. We did the paperwork quickly and I was out the door in about 2 hours with a great price. Customer service was great. Jason help me add some options and broke the the exact pricing. I picked the car up a few days later. Jason went through many things inside the car especially how to operate the radio. And he reminded me that if there was any problems or questions to call him up. I'm especially impressed with the follow up customer service.

Best dealership in Oklahoma!

The service department tinted my front windows, swapped out the bench seat for the bucket seats, and had it all detailed. They got it all done in a quick manner and I am very satisfied with the entire process and the outcome.

Great service

Every time I deal with the Bob Moore Cadillac service department, it is always a pleasant experience. I am very pleased with my service consultant, Doug McKenna.

excellent service

Definitely the nicest car I've ever bought. Will made everything so easy. He was very patient with me. There are a lot of fun features that I've never had in a car.

Excellent service!

I took my SRX in for the first oil change, and tire rotation. My loaner vehicle was ready for me within minutes of my arriving. The associates working in the service department and who helped with the loaner vehicle all said hello and offered me something to drink. This is my first Cadillac and I am extremely impressed with the service!

Excellent Service

Kyle, Eric, and Kent in the Service area of Bob Moore Cadillac each did an excellent job in assisting with the care of my 2013 SRX. My OnStar did not work when my battery went dead, and when I called the dealership they immediately contacted Roadside Assistance for me. I received a jump for my battery and proceeded to the dealership where they provided me with a loaner car until my vehicle was ready. Thankfully I was able to borrow another SRX to drive, and did not have to worry about learning the set up of a different vehicle. I really appreciated the prompt assistance Bob Moore Cadillac Service Department was able to provide when my car was disabled during a heavy snow in our area. Kyle also let me know that my OnStar phone app has Roadside Assistance on it, this is something I had totally overlooked, and I'm glad he pointed this out to me so that I'll know it is there for use if needed. Thank you!

Great team

Very happy with our purchasing experience. Team was very professional.

Feeling like family...

I have to say that I was so very impressed with the level of "follow-through" and attention to detail that Maggie M. (Internet Sales Team) provided me. Buying a Rover is like the beginning of a new relationship; exciting, nerve racking, scary, and with an unknown outcome. Maggie made the whole experience so pleasant by lining up everything and making sure to stay in communication with me during the entire process. She was kind of like my "Rover" Guardian Angel. Unfortunately, I did not purchase my Rover with Bob Moore as they did not have the 2009 LR3 I was looking for; but, I plan to keep the relationship through vehicle SERVICE and "hopefully" a new Rover in the future. Ironic the Land Rover I purchased (from owner) was originally a Bob Moore Land Rover vehicle. Thank You MAGGIE and Thank You Bob Moore.... looking forward to years of a happy relationship with my Rover and Bob Moore.

BEST experience ever

I have bought many automobiles in the past, but buying my new Subaru from Anthony Gore was the best. No pressure. Everything was up front and all my questions were answered. They went out of their way to accommodate us after hours in selling and financing our new vehicle. Ken/Edmond,OK

POOR Customer Service

I contacted them on a Wednesday about a vehicle and was told is was available. I informed them that I would be driving from Kansas to pickup the vehicle on Friday. So I set up an appointment and was told the car would be ready for me. When I arrived at the dealership I was informed that the vehicle was sold on the Wednesday I inqired about it!!! No one bothered to call me and let me know. When I expressed my frustration with the manager. I was blown off like it was no big deal and was offered no appology. So I wasted an entire day and a tank of gas for NOTHING!!!! I will never step foot on a Bob Moore lot again!!!

Great service as always

I damaged my tire when side swiping a mailbox. Kyle was able to get my tire replaced within an hour after it happened. Thank you Bob Moore Cadillac Service.

service. support

We had a check engine light occur on our CTS. I did not make an appointment to have the problem checked out but was greeted with both concern for the problem and enthusiasm for a drive in non-appointment. Diron the service specialist is indeed that a specialist. Our car is running better then ever. I have never had better service and appreciate the staff and Bob Moore. Thank you, Steve and Brenda DuCharme .

Satisfied customer!

Robert Davis was terrific! He listened to my needs and showed me several options. Knowing that we were from out of town, he did everything to expedite the purchase. After the sale he has been open to helping me concerning some service details. Helpful, friendly, and no hassle.... Thanks to Bob Moore team! Mary

Great oil changes and tire rotations.

I don't think I purchase at your dealership again because 2 weeks after my husband bought my new CTS it got keyed and you all have a body shop that wouldn't even attempt to buff it out. I got someone else to buff it and it helped a lot. I spoke to our salesman and he did nothing. I did not feel that would have inconvenienced you all much. Sorry.

very prompt, attentive service

Doug is great guest coordinator - had bought a replacement tire recently and wasn't holding air - was a nail. He also repaired a couple of small dents and offered to wash.

The Best in a Catastrophe

Windows broken out of my Escalade for 2nd time in a month. Diron, Service Assistant, is the best there is. He took care of me, provided a loaner, and made a miserable event tolerable. Thanks to him, I continue to buy from Bob Moore Cadillac

Customer Service

We had been to many other dealerships and did not have the same feel of committment and working with us to find the right car as we did at Bob Moore of Edmond. Chris and Chad did a nice job working with us on the purchase as well as some minor repairs needed to the new vehicle. This dealership has been a pleasure to work with on the purchase of our new Cadillac.

First new car buy

Unbelievable how painless and stress free my experience was at bob Moore subaru. First time buying a new car and went in to the process expecting the worst, I couldn't have been more wrong! Would recommend them to anyone, family or friend. Look forward to dealing with them in the future for my wife's new vehicle and service/maintenance on mine. Can't say enough about the staff there! Highly recommend if your in the OKC area. I drove almost 2 hours to do business with them and glad I did.

Excellent Service

Always an excellent experience. Doug always exceeds my expectations and he is always very helpful! Thank you Doug for always taking care of me.