BMW of Sioux Falls

Sean, Sheridan, Mike, and Bev were very friendly and all...

Sean, Sheridan, Mike, and Bev were very friendly and all way did their best to a answer any questions we had during the purchase of our new BMW. Sean did an excellent jog of selling the X5 and putting the deal together for us. We did not feel at all pressured. He spent time with us to explain all the features and answer all our question on the operation. He almost feels like a member of our family the way he helped us. Sheridan was excellent in telling us of the options of leasing or purchase. We did purchase the X5. He went through the warranty and explained the extended and the things we could put on the X5. We did the luxury package and clear coat on front as we live on a short gravel road. Again we never felt pressured. We met Mike a couple of times when we were in the dealership and he was always friendly, he said he would do any thing he could if we needed any help, and just talking to him he really would. Bev was always nice in our conversations on the phone and greeted us when came into the dealership and help us getting to the right people we wanted to see. She always seemed to talk to us as a very good friend. She asked us question about us and we would ask her questions like we were family, so refreshing. I am just a farmer from Hartford that wandered into the dealership, intending to buy a new SUV, but not there, just see what they had and now I intend to go back to see them for my next vehicle.

I have always wanted a BMW and your dealership fit the...

I have always wanted a BMW and your dealership fit the bill for me to take advantage of the opportunity. Because your dealership is close to my home town it help in the decision.

Recently I had been looking to change vehicles and...

Recently I had been looking to change vehicles and upgrade from my first BMW to my second. Jeff was courteous, friendly, and very helpful with my concerns, budget, and overall experience working with him was great. When I did find the vehicle I wanted (Fell in love with actually) he had to hand the rest of the sales process to Sean Hansen (Jeff is the Mercedes sales profession, Sean is the BMW sales professional) Jeff made sure Sean was up to speed on my choice, my history, and my budget as well.Even though Jeff couldn't finalize the sale the caring and teamwork he had with Sean kept me at the dealership and we made a deal. My whole experience with my purchase has been fantastic! The financing was painless and right where I wanted, the aftercare (Emails, phone calls) were top notch. I will be purchasing all my vehicles from these two :)Thank you for all you did to help me!

Absolutely poor service. Little to no interest in the...

Absolutely poor service. Little to no interest in the problems at hand. Did the most minimal amount of work necessary and did not fix all problems. Had the car for 2 weeks