BMW of Peabody

Frank Lopez BMW of Peabody

This was my best car buying experience. Frank Lopez from BMW of Peabody was very knowledgeable on the vehicle I was purchasing and got me into the vehicle I wanted at the price and monthly payment I was looking for. He went over the 3 different financing options and let me choose what was the best option for me. I was able to order the exact vehicle I wanted and it got delivered in the time frame he said it would. Frank Lopez was referred to me by two friends who both bought vehicles from him at BMW of Peabody. I'm glad I listened to them. The Sales Manager and Finance Manager also took the time and explained things to me and helped get me in the exact vehicle I wanted. All in all I would definitely recommend Frank and the staff at BMW of Peabody. Great buying Experience!

Badjie

Great service and the repair was good, would recommend

Excellent Service!

Very satisfied with the BMW Peabody service. Very courteous advisers and staff! I always enjoyed the option to drop off the car prev night and pick up the loaner. Adviser will call next day explain the services needed and rest assured!

Great buying experience

Simple straight forward sales staff. Ask for Mohamed!

Service department is great !

Service department is great! Very attentive, knowledgeable and quality workmanship!

Great Service

Service was beyond my expectations, knowledgeable , professional and courteous staff a very pleasurable experience.set me up with a loaner. New tires and alignment feel great.

Service on BMW320

I received exceptional service on my BMW 320, people were friendly, outgoing and made my visit a wonderful experience. I highly recommend BMW OF PEABODY.

high quality, excellent results

this dealership took care of my two vintage BMW's , they are my pride and joy, i wouldn't trust these cars with anyone else, truly great people that really care about their customers

Friendly

Disappointed the way they handled my car purchasing, but the client advisor was excellent, very helpful and went extra mile to make the deal. Communication could have been better :(

Pain in my GT

I am not usually one to write a review on websites, but this one warrants some of my time. I bought a certified pre-owned 550i GT from BMW Peabody back in November 2015. The experience initially was quite good with the sales representative being responsive to my questions and requests. The car took about a week to be prepared with a full check-up prior to pick-up, which I was fine with. Then things went wrong:I took deliver of the car and within a couple of weeks that I noticed the gas gauge was not functioning properly. Brought the car back to dealership and they mentioned that the battery had not been checked properly and was the cause of the problem, which was fixed. Then a few days later, the check engine light went on, cause was that no oil change had been performed on the car for the past 9,000 miles. Service agent was kind enough to get it done and apologized. Fast forward to April 2016, started to notice a substantial vibration in the car from 40 - 75 miles an hour. Dealership had the car for a total of over 1.5 MONTHS and after multiple back and fourths, they were unable to diagnose the problem and while the vibration was still there, it was deemed with tolerance and dealership could not do anything more. They stated that the design of the car is the reason and they confirmed this with BMW USA, however, BMW USA will admit to no such thing. Therefore, no resolution to the issue. Worst yet, I had noticed coolant leak after the last Peabody had the car for over a month, which they indicated was nothing. I recently switched dealerships and they informed me that my car was not firing on all cylinders and had to replace spark plugs and coils, not to mention they identified a leak in the coolant hose, for which the quote was $2600. A necessary repair from what I am told because my turbos could overheat. Most of this not covered under extended warranty sold to me by BMW Peabody. Out of the 9 months that I have owned this car, over 3 have been spent at a dealership. Tried to address this with BMW leadership, even leaving a message for Warren Waugh, but guess what, no return phone call. I would have been happy to return the car for another, but do I want another lemon from them.

Customer service above and beyond

This is my second CPO bmw I purchased from Jamie McCoy he is unbelievable and goes above and beyond, always makes sure everything is perfect in everyway, makes the whole experience exciting and easy. Thanks again Jamie your one of a kind.

Great dealership!

I have been to many dealerships and I have never been more satisfied with the service, the courtesy, and the level of knowledge at the dealership.

Fantastic Experience

I cannot recommend BMW Peabody enough! I had my 2009 BMW 528xi serviced yesterday for the first time with the company. From the time that I made the appointment, to when I left the dealership, I was impressed the entire time. Not only was the work that was done nothing short of 1st class, but the customer service and attention to detail were of the same quality. I look forward to having all of the repairs to my car done here. Thank you again.

BMW of Peabody

Always had a great experience, from buying to service.

Quick Professional and Excellent

I first met Jamie 12 years ago when I bought my first BMW - between my extended family and friends Jamie now has over 20 clients referred in by me - that's what happens when you deal with a consummate professional who appreciates his clients and never misses any details.

2013 E84 X1 Purchase

Great experience at BMW of Peabody. Jamie McCoy was pleasant, respectful, informative, and energetic. My family has been buying cars from Jamie for years, and have never had a negative experience. Would highly recommend Jamie

Great staff

Saw some negative reviews so I had avoided the dealership.Walked in on a whim when in the area.Staff appeared to be by a longshot the best I had encountered in the industry.

BMW Peabody is The Absolute Best

Peabody BMW is The Best BMW in MA I will never will use Herb Chambers ever again. BMW Peabody is the best for buying and service. Our whole family uses them and are happy.

BMW 128i

Dealership was outstanding. Very friendly staff. They were extremely helpful and accommodating. Would recommend 10/10

Excellent experiance

I recently visited BMW of Peabody and cant say enough nice things about the entire staff. Everyone was extremely polite and helpful but never pushy or forceful. The saleperson, Dave, was very patient and answered all questions. Let me take my time and never made me feel rushed or pressured. Great place to shop for a car.

Car shopper

Jade Vigilio was our sales person at BMW and he was organized, pleasant and a pleasure to work with. The whole staff in Peabody could not have been nicer. I would recommend the Peabody dealership and Jade in particular.

Great service!

I've purchased several cars from here! BMW always feels like home! Anthony in the service department is always accommodating and professional. Thank you for making my car service quick and painless!

Top Service

Eccellent service and I will buy a new car again from this dealer.

BMW of Peabody is the only choice for BMW...

After visiting multiple dealerships, I decided on BMW and this dealership in particular because this place made the hectic car buying process EASY. Mohamad spent the necessary time with me going over the vehicle even after the dealership closed. Once I decided on the car, there was never a drawn out negotiating process. The sales manager Bruce was personable and genuinely seemed like he CARED about my business. I moved right along to the finance department where Dan explained everything in detail. I couldn't have asked for an easier car buying process. It was just FUN working with them. I would absolutely recommend BMW of Peabody to anyone considering a BMW. Although I've only owned my car for two weeks, I have a feeling I might become a long term BMW driver...a big part of that is because of this dealership and the team that helped me with my purchase. A+ experience.

Best Dealership!!

It is rare to find a car dealer that truly cares about the individual buyer and pays attention to that buyer's needs. I was incredibly impressed and grateful for the excellent experience I had buying my new X1. After looking at the inventory without a perfect match, Ed suggested that I build one which I did - that was exciting because I got exactly what I wanted and then followed it's journey from the plant in Germany to my driveway. The bonus was that I saved thousands and I couldn't be more thrilled. BMW of Peabody is comprised of very genuine people who sincerely care about every customer - I feel as though I am a part of their family now and appreciate the relationship we have built. Happy driving for me!

Painless New Car Purchase

Spent less than 1 hour to agree on a discounted price for an ordered from the factory car and a reasonable price for my trade. The trade price was about $400 less than I had wanted but was close enough to make a fair deal.

1st BMW

This was my first BMW and the car the dealership and Rich Belgiorno are first rate would recommend them to all my friends

Love bmw

Great service would highly recommend to everyone out there not just friends and family. BMW OF PEABODY feels just like home

Excellent Experience

This was by far the best car buying experience I have ever had. Mohamed Beydoun was knowledgeable and friendly without being pushy which is rare in the car buying industry these days. He gave me a great price on the vehicle and my trade right out of the gate without all of the back-and-forth negotiations typically experienced when purchasing a new car. The whole process was quick, easy, and enjoyable, and if I could give more than five stars I would. I would absolutely recommend Mohamed if you are in the market for a BMW. I love my X1, and we look forward to our next BMW purchase from Mohamed at BMW of Peabody!

Excellent dealership!!

Excellent dealership, have bought 2 cars, and will very, very likely buy my next car there as well !

Great customer service and welcoming sales staff!!

Lets face it, as you know buying a car stinks but this place makes it pretty easy. Nice staff and not only helpful and welcoming but easy going. I came in to take a look at a pre owned certified vehicle they had online and they could not of been more helpful. Plus the person I had been speaking to over email was great and responsive, giving me all the details and even crunching numbers for me without me even having to pick up the phone once. The location is off a busy road near the North Shore Mall and traffic is tight, however the sales and finance department here was awesome and I would highly recommend anyone looking for a BMW to come here and check these guys out.

Professional and friendly service staff

All work performed in a timely matter. The staff was knowledgeable, pleasant and accommodating which made this visit effortless.

Service Dept is A+ experience each and every time.

I have had BMWs for the past 6 years. Each and every time I am at the Peabody store, I am impressed by their attention to detail and customer service.

After 7 years, still poor customer service

I purchased my BMX X3 at Peabody in 2008. Why I continued to bring my car in for services is puzzling to me. I believed each time there was an issue, it was just a one off, but after my last visit this month, I just cannot ignore it. The service folks are really uninterested in any real issue, problems the vehicle has is not a priority - unless it is a non warranty issue and can be easily fixed for a high cost. I struggled with the film that the dealership put on the car - which I paid extra for, and it failed. I had complained and brought my car in 3 different times within the year (for a list of other issues as well) each time, the customer agent, said there was nothing they could do. I felt BMW should stand behind their service, but they did not. We tried to speak with the Service Manager (no call back, after 2 messages), the Sales person who we purchased the car from (no call back) and a handful of conversations with our customer agent. After getting no response or help, we decided to call the place directly (that BMW contracts with) - and received AMAZING customer service. They only asked one question - are you the original owner of the car? - and yes I am - and she said - absolutely we will cover the cost of replacement. WOW. It's unfortunate the lack of customer relations and service they provide, they were not at all interested in a me or my 8 year car. I will certainly be buying another BMW, but not from them. Also, my husband just purchased a M235Xi (special order) from Maryland (closest dealer) and they could have serviced his car, but absolutely not now.

Great Service, Sales force, and customer service.

Outstanding Dealership. A pleasure to deal with. Very clean facility. Service second to none!

Extremely Satisfied with Robert Stein, BMW Peabody

We just purchased our new 2016 BMW from Robert Stein of BMW of Peabody. Robert was extremely attentive to every detail, knowledge, follow-thru, and engagement. Although we had several offers from other dealerships we choose BMW of Peabody for our final purchase mainly because of level of trust, and commitment Robert gave to ensure that I purchased exactly what I wanted in an automobile at a fair price. I highly recommend the dealership and Robert, in particular, for any future purchases. BMW of Peabody is exceptional, mainly because of dedicated members such as Robert and their team.

Car buying experience

Ed was straight forward, no nonsense and didn't try to pressure us at any time during the buying process.

Have gone back 5 times in a row

Every now and then I temp myself into exploring another car manufacturer and take a few test drives- Audi, Mercedes etc. but I always some back to the BMW brand. The quality and value are just unmatched in my opinion. I'm on my 5th BMW lease now and every time I have dealt with the same sales rep- Jamie McCoy. Buying/leasing a car can be such a hassle- especially for really busy people (like me). He GETS THAT. He does all the little things that makes the process as easy and hassle free as possible. He EARNS my business. His follow up throughout the process and all during the lease in phenomenal. I just did a new lease a couple of weeks ago- went from the SUV to a sedan- and love it. I just hope Jamie is still there three years from now- just like he has always been.

Best Service received from professionals

I have always received superior/excellent service from the BMW Service Center in Peabody I cannot say enough about Greg Stanicek the Service Advisor. He is a true professional who always gives me 150% of his time, recommendations and suggestions. He is so superior I only hope he is appreciated and compensated in your organization as he is clearly as asset to your organization and is clearly held in the highest regard.

BEST DEALER OF ALL TIME

Great service! Such a relaxed feel when I'm there. BMW of Peabody takes care of you in so many ways. Great people, service your vehicle with no hesitation, they let you know what the exact problems/diagnostic details of the car are, location, solution, etc. I could not be any happier over my decision on servicing my vehicle with BMW of Peabody than anyone else. Told me I'd be out of their in an hour, they did the job and cleaned my car for me, within an hour. I recommend that if you're looking for a vehicle to purchase, look no further. BMW of Peabody.

New to us x3

Our experience with BMW Peabody could not have been better. Our sales person Kaitlyn Bunnell was wonderful. She went out of her way to make sure that we got the best vehicle for our needs and she was constantly in contact with my wife or myself on the progress of our purchase. We are very happy with our new to us X3 and we will recommend BMW Peabody and Kaitlyn to anyone looking for a car.

BMW Peabody--Would recommend to friends and family

Enjoyed working with Rob Stein to find my new 3281 Diesel. Great fun to drive and the gas savings is incredible. BMW takes care of your needs. I had been servicing my older 3 series BMW there and knew that is where I wanted to buy my next car. Love that they help you with all the new features with their Genius program. Joe the Genius was so helpful in teaching us how to get the most from our car as well as BMW Peabody gave us a free tank of gas... and because this is a Diesel... I'll get almost 500 mies from that tank.

Customers are the spirited ride at BMW Peabody!

Being a customer at BMW Peabody is to experience a strange mix of polo shirt and greed, that only the underachieving children of wealth who work there could deliver. Here are a few things I've learned as a customer since 2011:1) After shopping for a BMW at Peabody it was clear their sales model is short term thinking, stick-to-sticker and offer poor trade value on BMW trades. Oy! I went on BMWusa.com, searched regional inventories, and saved 20% by buying the same car from Naperville BMW. Excellent transaction and I didn't even have to travel to Naperville! Easiest money I've ever saved. Shipped it to the north shore for $1,200, in an enclosed carrier, best of all the BMW dealer in IL handled everything- all the tax and insurance paperwork same as MA. I found that Herb Chambers and New Country in Hartford have a better selection than Peabody and 10-15% lower prices. Lesson: Don't be a tit for the sales guys at BMW Peabody!2) If you live on the north shore, BMW Peabody has location, location, location on its side because you'll need service and who has time to drive to Boston. Not much you can do about that. I feel bad for the guys who work service at the Andover St and Centennial Dr locations. They only have 3-4 advisors at each location and they are always there glued to their terminals 7am-7pm. They're all really nice, but the volume and stress level these guys are under seems unbecoming of a luxury brand, and especially greedy for the $175/hr labor rates they charge. It also negatively affects customer service because you need to know the name of a service advisor, stop in in-person, or have a direct line to get an initial appointment. If you buy a BMW from another dealer, you'll have to beg BMW Peabody for a loaner car until your warranty runs out. Then they will give you a loaner for repairs done outside of warranty. Lesson: Tacky at best! 3) BMWs are great cars but BMW Peabody doesn't build them, and they don't always have a consistent explanation on why you are being offered parts and services to fix them. In one exchange i had with my service advisor...Really, I need brakes? Why, the indicator light isn't on yet? Oh it says in 6,000 miles... Ok, then I can wait 6 months and then do them when they are needed. I've driven 15,000 miles and still the brakes haven't hit the replacement indicator! --I was very disappointed more recently when I needed emergency service due to hitting a pot hole. The car was towed in for 2 blown tires, once the work began I received a call that more damage had been found and needed to be addressed to make the car safe to drive. Surprised by the depth of damage I asked if it was related and the advisor said 'yes'. I authorized the necessary repairs. When I picked up the car even more related issues had been noted by the tech. When I submitted an insurance claim to be reimbursed for the repairs done at BMW Peabody, the service agent told the insurance adjuster a different story that some repairs didn't need to be done and others could have been wear and tear. Talked to the service manager who seemed sympathetic and said he wanted to something to help, said he'd sat it straight with the insurance adjuster. Never heard back from him-- 3 months later he's told me the conversation is over. Lesson: Beware the costly sham!One star because I do love the free hand wash, otherwise BMW Peabody is easy to forget.

TMMC Inc.

I have done business with Bmw of Peabody since 2001 and have been satisfied with their service. Jamie McCoy was my sales representative, I found Jamie very helpful and aiming to please his clients.

Great experience

I had a great experience here. Obviously they want to sell you a vehicle but these guys go above and beyond. I went to another dealership first and they didn't come close. These guys are accommodating, anticipatory and pleasant. I really feel like I entered a club that I am happy to be a part of. The service doesn't stop after they sell you the car either - if anything it gets better!

Awesome Experience!!!

I would highly recommend BMW Peabody for your next BMW. The experience was great and the staff is top-notch. This was my third BMW purchase overall and my second purchase from this dealership. Kaitlyn, the finance manager, made the process simple and easy and was a pleasure to work with. She is a true professional and takes the pain out of what can sometimes be a cumbersome process. Two thumbs up!!

Great sales and service

I have purchased several cars from Jamie at BMW of Peabody. He and the rest of the sales team at BMW peabody are extremely accommodating and customer focused. They were able to completely satisfy my needs and were willing to work with me to negotiate a fair price for each of the vehicles I purchased. I highly recommend them.

Great service,

I was reluctant to purchase a BMW at first because of maintenance issues. I have owned by 428I X-drive convertible for a little more than 1 year and the car has been outstanding. So fun to drive and so many compliments from anyone who sees it. I have had two service appointments thus far with this dealership and the service has really been outstanding!! Everything was completed on time, the follow up contact before and after the appointment was reassuring that BMW Peabody values their customers. The ability to change your appointments online was a nice feature as well and very easy to use.

couldn't be happier with sales and service

I recently purchased my 4th BMW from Jamie McCoy at BMW Peabody. His commitment to ensuring that I purchased exactly what I wanted in an automobile at a fair price is the reason i put my trust in him. I highly recommend the dealership and Jamie, in particular, for your next purchase.

Great Customer Service

I just got a BMW 228I drive convertible at BMW of Peabody and the service was excellent. The staff was very friendly and informative. I would recommend this dealership for all of your BMW needs

Excellent support with the recent services done

I got my car service done few months back and now seeing the service engine soon light coming again. I immediately called Tom and he make sure that I got an appointment even in the middle of the week and addressed my problem. Though I have to wait over there but most importantly my car was taken care of. That made me really happy and hoping I dont see the service engine light again for at least a year.I am satisfied with the service that was done and the professionalism shown by Tom and the manager.

Great experience purchasing my new X4 from Kaitlyn Bunnell

Kaitlyn Sarantos Bunnell was such a pleasure to work with. I spend a lot of time on the road and Kaitlyn helped me identify which features/options would benefit my lifestyle the most. She was responsive to questions and her follow through and attention to detail was excellent. Kaitlyn goes above and beyond to make sure her clients are satisfied.

Kaitlyn Bunnell is outstanding and a pleasure to work with!

We just purchased our second BMW from Kaitlyn Marie Sarantos Bunnell of BMW of Peabody. Kaitlyns attention to every detail, knowledge, follow-thru, and engagement is top-notch. After having disappointing experiences at other dealerships it wasnt even a question that Kaitlyn was the person we would go to for our next car purchase. Its clear to see that she genuinely cares about her clients. She goes over and above to ensure that her clients are more than 100% satisfied. Without hesitation, weve already referred our friends and family to Kaitlyn. As a dealership, BMW of Peabody is exceptional - from the minute you walk in the door you are treated with respect. Our experience with the service department has also been incredible. Rob the service manager, Matt our service representative and all the staff offer exceptional value. The atmosphere is positive, questions are always answered methodically and swiftly, and you always feel that you are getting treated honestly.

100% Satisfied with Kaitlyn Bunnell of BMW Peabody

We just purchased our second BMW from Kaitlyn Marie Sarantos Bunnell of BMW of Peabody. Kaitlyns attention to every detail, knowledge, follow-thru, and engagement is top-notch. After having disappointing experiences at other dealerships it wasnt even a question that Kaitlyn was the person we would go to for our next car purchase. Its clear to see that she genuinely cares about her clients. She goes over and above to ensure that her clients are more than 100% satisfied. Without hesitation, weve already referred our friends and family to Kaitlyn. As a dealership, BMW of Peabody is exceptional - from the minute you walk in the door you are treated with respect. Our experience with the service department has also been incredible. Rob the service manager, Matt our service representative and all the staff offer exceptional value. The atmosphere is positive, questions are always answered methodically and swiftly, and you always feel that you are getting treated honestly.

Seamless

Had a very non-pressured, very helpful sales experience with Robert Stein. He was responsive to questions, worked collaboratively with the service department to install a couple of extras, and took me through the entire process, including a run through of all the gadgetry and their functioning.

Great experience.. will be back when I buy my next car!!

I recently bought my third BMW from Jamie McCoy at BMW Peabody. He is by far the best Client Advisor. He makes the car buying process so simple and seamless. When I showed up for my appointment, he had the car I was going to test drive ready to go with the plates on and it was running. When I returned to the dealership, he had my second test drive car parked out front and ready to go. I did not wait at all. He shows great patience while explaining the cars features and is extremely knowledgeable about the cars he sells! Even the paperwork process was effortless since Jamie handles it all expeditiously. After the sale was complete, Jamie followed up to see if I had any questions or if he could help with anything. He is very thorough and truly wants his customers to be satisfied with their new car.Jamie goes above and beyond at every step in the process. I highly recommend Jamie to anyone looking to buy a BMW.

Great Experience with Kaitlyn Bunnell

I bought my BMW from Kaitlyn Bunnell and had a wonderful experience from beginning to end. Within 30 minutes of my arrival at the dealership I had taken a test drive, been given a trade-in value on my Volvo (which they increased without any trouble after I asked for a better trade-in), and had negotiated a fair price for my vehicle. Kaitlyn and Bruce were polite, respectful, extremely accommodating and pleasant to work with. Kaitlyn had everything ready for me the next morning when I picked up my new car. I've purchased several cars at some very nice dealerships but this experience was by far the best!

Great Experience with Kaitlyn Bunnell

I bought my BMW from Kaitlyn Bunnell and had a wonderful experience from beginning to end. Within 30 minutes of my arrival at the dealership I had taken a test drive, been given a trade-in value on my Volvo (which they increased without any trouble after I asked for a better trade-in), and had negotiated a fair price for my vehicle. Kaitlyn and Bruce were polite, respectful, extremely accommodating and pleasant to work with. Kaitlyn had everything ready for me the next morning when I picked up my new car. I've purchased several cars at some very nice dealerships but this experience was by far the best!

wonderful

Kaitlyn is a true pleasure to work with. She goes above and beyond what is expected in order to ensure that all of our questions are answered, service needs are met and the overall purchasing experience is enjoyable.

Perfection !

A fantastic experience to have bought my new car in this dealer. Jay is on top. He listened to me, advised me, answered all questions at any day and any time. Everything was perfect. If you want to buy a new car, there is where you have to go without hesitation !!!

Amazing Experience - Kaitlyn Bunnell Sales Advisor

I have been a loyal BMW customer for over 10 years and have always purchased my vehicles from BMW Peabody. I have worked with Kaitlyn Bunnell for the last two purchases and I have to say that she is outstanding to work with. Kaitlyn is professional and has a great personality. She takes the time to fully understand what you are looking for in a vehicle and she delivers! Overall Kaitlyn provided the best customer service I had ever received when purchasing a vehicle. The day I picked up my car I think Kaitlyn was more excited than I was. You can see that she has a true passion for the BMW brand and takes pride and the delivery!

Best Experience By Far....

I picked up my new X-3 today and it was the best car buying experience I've had from start to finish. After doing some research I had not settled on one car make or model, however, BMW was my first stop and the service Chris Blasczak provided made it my only stop. He explained car options as well as financing options and after a test drive my decision was made, my trade in appraised and Dan wrapped up the financing process as efficiently as possible. When I picked the car up Chris again provided excellent service and went over all the car features in an extremely comprehensive manner. I could not be happier with the car or the experience. I will definitely be a repeat customer in the future.

Ultimate Experience. Go see Chris B.

The ultimate experience. BMW of Peabody has the ultimate Client Advisor in Chris Blasczak. The whole team at Peabody is exceptional including Chris, Dan Chase and Wendi Lee.

Excellent Car Buying Experience

We picked up our new car at BMW of Peabody last night and I have to say this completed the best car buying experience I have had. We are avid car buyers having done business and multiple dealerships across MA. BMW of Peabody by far exceed them all. We knew a lot about the vehicles and inventory before we got to the dealership but John Cotter our sales reps was fantastic expanding upon all the features that we never knew existed. The trade in process was no haggle, great experience as was negotiating on the new vehicle. We were able to get in and out with a deal in under 2.5 hours (which included a 30 min test drive). The delivery process was also fantastic, John walked us through all the details and tricks with setting up the entertainment system and other functions in the car. We couldn't have been happier with this car buying experience. From initial reception in the dealership to management negotiation thru financing they were all top notch. I strongly recommend this dealership and team.

Excellent experience with Jamie McCoy

I have purchased 3 3 series BMWs with Jamie McCoy over the past 13 years. His approach to a sales advisor is perfect. He is never pushy and is only there to help guide the buyers along.He has succeeded in, yet again, helping me build the most perfect car (2014 320i) for myself, that I have the pleasure of driving every day! Jamie is an attribute to your company and, I shall continue to recommend him, and your dealership.

Jamie McCoy, the best!!!

I have now leased 3 successive vehicles from Jamie McCoy and,with each new lease, I have had the same fabulous experience when working with Jamie. He is knowledgeable, patient and friendly. Jamie also caters to my needs and, due to my busy work schedule, he not only picks up and returns my car to my office when it needs to be serviced, but he also makes sure that I have something fun and reliable to drive while my car is in the dealership in Peabody. I do a tremendous amount of driving and it is imperative that I never am without a vehicle. The entire experience at BMW Peabody is wonderful as it is a very well run operation and having Jamie as my salesperson is the absolute bonus. I will continue to do business with him in the future.

EXCEPTIONAL buying experience with Craig Patel & BMW Peabody

This is my second BMW Convertible and wanting another new, particular BMW Convertible, building one was my only option. With the patience and help from Craig, we built the 'most amazing, perfect 435I Convertible, and she is one 'hot' car!!! Craig was responsive, attentive, knowledgeable and made it a very relaxing, pressure-less car purchasing experience, During the entire building process, Craig kept me informed and always made himself available to answer any questions or concerns that I may have had. "She" was definitely worth the wait. If BMW is your car of choice, which I believe it should be, being "The Ultimate Driving Machine", then I highly recommend reaching out to Craig Patel. He truly exceeded all my expectations!!! Thank you Craig Patel. I'm one happy girl. : )

GREAT experience with Kaitlyn Bunnel and BMW Peabody

Having been a lifelong Mercedes client I somehow decided to walk into a BMW showroom and I met Kaitlyn for the first time. She was a breath of fresh air! Not only was she the opposite of the stereotypical car sales person, she was low pressure, extremely knowledgeable, patient and very flexible with my Mercedes trade and the investment involved in my new BMW. I walked out very satisfied, knowing I received a great deal and Kaitlyn has proactively been available to answer quick questions as I adapted to my new car and the incredible technology it possesses. If you are looking for a comfortable and relatively stress free car buying experience, contact Kaitlyn. You'll be happy that you did.

this is our 4th vehicle purchase

Wonderful buying experience. The staff were knowledgeable, friendly and creative (especially when trying to plan the surprise) I wanted to have the car as a surprise for my husband. Everything was coordinated expeditiously and there were no worries at all. The buying experience was awesome...my husband was so surprised!!I can't thank you enough.

Great service and great car

I just purchased by second BMW from Jamie McCoy. He's very accessible via email and always follows up. The cars sell themselves. You are always going to pay a premium for a superior product, but the prices are excellent comparatively. The sales process was easy and pressure-free. Jamie takes care of everything. I will return when it's time for a new car.

Great Dealer

Had a great experience with Jamie McCoy trading in my 3 series for the latest model. Attentive, no pressure sales assistance got me quickly into my new car with no hassle. Have to say also that I have been servicing my car with Kay Reichard at the sale dealer and would go nowhere else to get a BMW. I have been working with this dealer for 7 years with no complaints

Excellent experience buying a pre-owned car

I had not been car shopping in a decade and needed to replace a Toyota we drove into the ground. I happened upon BMW of Peabody while looking for a pre-owned VW. Landed a 2010 VW CC that was already priced below Kelly Blue Book. I went there ready to deal with car salesmen shenanigans. No such thing happened. Professional, great service, and very straightforward dealing with them. Test drove, was ready to buy, and simply said what my budgeted price was. They countered with a very reasonable offer and that was it, paperwork was started, picked up the car 5 days later (holiday in between). No back and forth, no pushiness, none of the things you expect from old-school car dealers. They even took the car for inspection and since there was concern about the crank, they put in a new battery. I dealt with Frank, and he was great.

Great buying experience. Recommend.

Picked up our beautiful new BMW at BMW of Peabody today. I'm happy to report that we enjoyed a very good car buying experience. We couldn't be happier with the courtesy and professionalism extended to us by our sales professional, Mr. Craig Patel. We were fortunate to meet Craig during our first visit to the showroom, and I'm glad we did. My advice ... call ahead to schedule an appointment with him. You'll be happy you did.Thanks also to Wendi Lee, Business Manager, another consummate Peabody BMW professional.

I highly recommend BMW of Peabody

BMW of Peabody is so professional and clean and has a wonderful selection of well priced cars. I spoke with several employees, all of whom were polite, helpful and nice. I ended up working with Chris Blasczak and he was amazing. He was truly committed to finding me a vehicle that meets my needs and price range. He was so patient and helpful. I highly recommend that anyone shop here - it's worth at least checking it out. Be sure to mention you saw this review so I can get a discount for sharing my experience. Thanks and good luck shopping!

Great Salesperson

I totally lucked out. Called BMW of Peabody on a Friday to arrange a test drive for the next day, and got Kaitlyn on the line. She was friendly and accommodating, and made our whole buying experience really great. She is passionate and knowledgeable about her product: she's been driving BMWs her whole life and you can tell she really loves them. Low pressure, high service and she really went the extra mile for us. Kaitlyn showed me she truly cares about customer service: even after the sale she helped me with a bunch of questions about our amazing machine. I highly recommend working with Kaitlyn.

Alex Dytko is the MAN

Alex helped me get everything in order for my X1 in a few brief calls and emails. He was efficient, friendly and willing to meet my needs in terms of time and other constraints. He even picked me up from the Commuter Rail lot so I could pick up my car. Great experience overall. Highly recommend BMW of Peabody and Alex in particular.

Chris Blasczak atBMW Peabody is Awesome!!!!!!!

Chris did an awesome job helping us find our first BMW. He was very professional and friendly. He made us feel very comfortable. He was very knowledgeable and provided us with everything we needed to know about the car we looked at. Chris made this a very smooth and exciting experience. He went through everything thoroughly and made sure we understood everything. He did not put pressure on us to buy a car right away which is a plus. Overall, we had a very good experience and purchased our first BMW with Chris. Thank you Chris!!

First BMW

Kaitlyn is very informative, knowledgeable and patient. She is a no pressure sale person and knows the quality of the car speaks for itself. She allowed us to personalize our selection on all of the choices we made. Thank you, Kaitlyn

Recent service

I got my car service done few months back and now seeing the service engine soon light coming again. I immediately called Tom and he make sure that I got an appointment even in the middle of the week and addressed my problem. Though I have to wait over there but most importantly my car was taken care of. That made me really happy and hoping I dont see the service engine light again for at least a year. I am satisfied with the service that was done and the professionalism shown by Tom and the manager

Excellent Service

Jamie helped me buy my first car! He was professional yet friendly and I felt very well taken care of from start to finish. He is also VERY accessible which was greatly appreciated as I had more than a few questions throughout the whole process. Thank you Jamie!

Outstanding service from Jamie McCoy at BMW Peabody

I just leased my fourth BMW from Jamie McCoy at BMW Peabody and I could not be happier with the process, his helpful recommendations and his attentiveness through every step in the process from initial model selection through delivery and every service appointment. While I certainly like the cars, it has been my experience with Jamie that has kept me coming back to BMW.

Great Experience

Great experience with BMW of Peabody and Jamie McCoy. Jamie is very helpful, friendly and knowledgeable, making the process of purchasing a new car as simple and without stress as possible. I highly recommend dealing with Jamie at BMW of Peabody!

Best Service

Jamie was extremely helpful and we thoroughly enjoyed the whole experience. He helped us finish the return-of-the-old-lease-car and signing of the new lease efficiently and saved us a lot of time.

Exceptional Service!

I have bought many cars and Kaitlyn has been the best car salesperson my husband and I have ever dealt with. She is very informative, knowledgable and patient. She is a true professional and provided exceptional customer service. I cannot say enough good about her. My husband and I have been to every BMW dealership in mass before going to Peabody and it was the best experience out of all of them. When my lease is up in 3 years I will be going back there to Kaitlyn. She is truly an amazing person!

Experience, BMW of Peabody

Outstanding experience in purchasing 2015 M6 from BMW of Peabody. Great sales service from Jamie McCoy. This is the Fourth BMW I have purchased at this dealership. Always a great deal!

Best car buying experience we've ever had

Kaitlyn was fair, friendly and professional. She was patient with us through the process and helped us purchase the perfect vehicle for our needs. The purchase price was straightforward and the vehicle arrived in record time (we placed a custom order). We will be buying our next car at BMW Peabody with Kaitlyn.

Our buying experience was fantastic!

Jamie McCoy was professional, knowledgeable and very helpful. We have already recommended Jamie and will continue to recommend him to our friends who are in the market to purchase a BMW. Thank you! Sincerely, Dan and Debbie Carson, Winchester, MA

Excellent Service

Super happy with BMW of Peabody. Jamie McCoy made all the difference! What a thoughtful and kind sales person. We got a good price but during the initial "inspection" I had missed the scratches on the middle chrome console in the car. On the day of the purchase, my fiance noticed them and there was nothing we could do about it. Jamie called after the sale was done, and said that he noted my disappointment and his goal is to have a 100% satisfied customer so he is working with his manager to see what he could do about the scratches. Few days later he called to say that the console will be replaced free of charge by BMW! I was thrilled! Not only that, Jamie came to my residence to deliver the loaner car and delivered the car back when it was fixed! I will recommend Jamie to anyone who is looking to buy a BMW.

Best car leasing experience I have ever had

I just leased my third BMW with the assistance of Jamie McCoy. I would describe the experience as the easiest I have ever had. Jamie knew exactly what I needed and provided it to me within my budget, quickly, and without the usual pain that comes with buying or leasing a car. I can find no other reason to go elsewhere in the future. In addition, the X3 is the best car I have ever driven. Jamie made sure that I had all of the "goodies" that makes driving a new vehicle a great experience.

Purchase experience

We purchased two BMW's from John Cotter. It was the most pleasant experience we have had in buying a car (we have purchased Audi's and Mercedes in the past). No pressure, no upsell versus John took the time to understand our needs and recommend the right cars at a fair price. He was also willing to recommend other brands/models if BMW did not fit our needs. Great follow up not only during the sale but post sale as well. A true professional.

Jamie at BMW of Peabody is the BEST!!!

Jamie at BMW of Peabody is a consummate professional. He could write a book on customer service. He covers every detail, not just during the sales cycle but throughout your ownership of the vehicle. We just took delivery of our 4th BMW, still driving the first! and once again it was painless and truly a pleasurable experience. Within a span of only 3 weeks, Jamie not only helped us figure which vehicle to lease moving from an X5 to X3, but he also helped get the best possible deal allowing us to end our current lease 6 months early. The transfer process only took a couple of hours, where we were treated like royalty at their wonderful facility and just like that we were driving home in a beautiful new X3. In past Jamie has answered every question and solved every problem consistently surpassing our high expectations. Anyone remotely considering a BMW should reach out to Jamie immediately, you won't be disappointed!!!

No detail too small, always perfect

I have worked with Jamie McCoy and his team at BMW of Peabody since 2008.Over the purchase of three different vehicles and (infrequent given BMW quality, but sometimes necessary) service calls, Jamie and the entire Peabody team consistently deliver. I have detailed my extremely positive purchase experiences previously. Today I will focus on service.It was unexpected and valued to have Jamie deliver and pick up cars and loaners when we lived in Boston. Tremendous time savings given busy schedules. After our recent relocation to Wellesley, Jamie continues to coordinate service schedules flawlessly. Weekends, nights, mornings, Jamie always has a smile on and is focused on making sure that all details are covered, and then some. I recently caught him re-drying my 335 - I had it detailed after a service appointment and he had delivered to our garage (on a weekend evening), encountering a brief spring rain shower on the way. We came home (in a top-notch loaner) just as he was finishing up this extra touch just to make sure that we got the full effect that Matt Hefron's and his crew at the service department had intended when the car left the shop. You just don't find this kind of service anywhere else!

Two thumbs up for BMW Peabody! - Dan K.

Honestly, I do not expect much from new car sales experience at car dealers, but the service provided by Rick Screti & Jamie McCoy at BMW Peabody proved me wrong. I was shopping for a new car for my wife, and the attentive care we received from Jamie was outstanding. Everything from the demo drive experience to final negotiation was pressure free, and I would recommend Jamie to anyone looking to purchase a BMW. Jamie really went the extra mile to ensure we were satisfied with the car delivery expereience making sure my wife understood everything she needed to know about her new X3. I am definitely looking forward to my next BMW purchase.

Great experience during my purchase

Jamie McCoy was very helpful and knowledgable during my recent visit. He answered all my questions regarding the car with great precision and friendliness. During our decision making hours he was prompt in replying to our e mails and calls. The paperwork was completed as scheduled on time. Jamie explained everything I needed to know about the car before I left the dealership with a bouquet of flowers. A great sales person! Thanks Jamie.

Pleasant buying experience

My experience with Jamie has been very friendly from the start. Jamie takes pride in the product and it shows. Jamie was able to work with me to order the exact car I was looking for. Jamie kept me informed as to the delivery dates as the vehicle made it's way from Germany. The delivery of the car was quick and no surprises paperwork or fees.

Outstanding customer service

Working with Jamie to procure my new X3 was amazing. Jamie was a pleasure to work with any pays attention to every detail when processing a new car. Way more than I got from my last new car purchase dealership. Thank you Jamie for the outstanding experience.

BMW Peabody: Jaime McCoy

I have been looking for a car for 9 months and originally started at BMW of Peabody. Unfortunately I was originally using a a sales rep which felt like the car was more important than the customer and was very difficult to deal with. I tried for numerous months before giving up and restarting the search with Mercedes and Audi. I was about to purchase a Mercedes when one of my Friends said I need to talk with Jaime McCoy. After meeting with him for 5 minutes I knew my experience would be different. The rest is history and we quickly leased 1 vehicle and purchased another within 1 week, The leasing and financing department was also very helpful throughout the process.

new car

Great experience! Jamie was terrific! All aspects of the slaes process wereexcellent. We highly recommend Jamies and the entire dealership team for this and all products

Best car buying experience

I was very happy with my experience at BMW Peabody and in particular with Kaitlyn. She was very helpful and not at all pushy. Everything was quick and painless.

Jamie was fantastic to work with

Jamie at BMW of Peabody was a true pleasure to work with. He is detail oriented, gets back to you immediately and generally stays on top of things. I bought my car new from him and also purchased it at the end of a lease in a buyback. In both cases, he took care of everything and all I had to do was show up and sign a few papers.

My fifth car from Jamie McCoy and BMW of Peabody

I recently had an accident with my 2009 BMW 535i xDrive and the insurance company totaled it. I was not mentally ready to buy another car. Jamie was his usual steady self and was patient with my indecision. He had me test drive several cars and I finally settled on a CPO 2011 328i xDrive wagon. With Jamie's expert assistance and attention to detail I was able to purchase the car and take delivery all in the same day. This saved me several days of rental car fees. This is my fifth car with Jamie and BMW of Peabody. People like Jamie, Todd, & Heather will keep me coming back to BMW of Peabody.Keep up the good work,Rick Quinn

Go to Jamie!

Jamie McCoy has been working with my family for years now. Everyone in sales should look to Jamie as a role model. He is genuinely concerned with your experience and cares about us. Anytime we are having an issue he comes to our house to pick up a car and drops off a rental quickly. I am beyond happy with my new x3 and Jamie made the whole process a breeze.

One of the best car buying experiences!

After spending many weeks researching and visiting BMW Dealers, I decided to make the hour drive to BMW of Peabody (there are 4 other dealers closer). I was in the market for a Certified Pre-owned, and BMW of Peabody simply had the best selection and best prices in New England. I could not be happier with my choice to purchase from them and specifically from my sales adviser Jamie McCoy. Jamie was nothing but professional, no high sales pressure, and extremely educated in all of the models they offer. You can tell he truly loves what he is doing and is very passionate about the BMW product line. I know where and who I will be buying all of my BMW's from for many years to come!

I should have written this review a week ago. But,...

I should have written this review a week ago. But, I'm so happy and busy enjoying my new BMW X1Drive 28i. People are so friendly there is no other word to describe them. Especially Frank Lopez, he is extremely kind, patient , pleasant and very friendy. I didnt stop asking him question regarding my lovely car . Accually I still call him for some helps and he is always there for me. I will recomand BMW of Peabody to everyone that I know without a second thought. My sincere thanks to all BMW stuff of Peabody

Jamie wasexcellent to work with. Found the X5 we were...

Jamie wasexcellent to work with. Found the X5 we were looking for and made it happen for me. It was an efficient and smooth process.

There's nothing bad that I can say.

I had a brand new 2014 jeep grand cherokee summit diesel that I got rear ended earlier this month of this year 2014. Ultimately the jeep was deemed total loss by the insurance appraiser. So I needed an SUV that is diesel initially I wanted a Daily BMW X5 but I shied away from it because BMW like all European cars do not come with a remote starter. I also currently own a 1990 bmw e30 m3', a 2013 brand new e92 m3 competition package, and a 2010 S1000RR that I picked new in 2010 for fun:-) So I walked into that Dealership (BMW of Peabody) and I spoke to a very polite sales person who's name is Mo.(In 2012 I bought a brand new Ford F150 raptor from Watertown Ford, the customer services was not that great, then in December of 2013 I've traded that raptor for a 2014 Jeep Summit ecodiesel from Jeep/Chrysler in Danvers that experience was terrible and at that dealership Mr. Joseph depietro was a dishonest person who changed the numbers when it was time to sign.)Back to Mr. Mo, who was very polite no matter how hard I pushed him, and he had a 2011 BMW x5 35d for $40000 at about 53600 miles on its clock. I liked the car, it drove tightly like a proper BMW. I offered Mr. 37000$ which he agreed but need to speak with Tony for approval.... Tony was also surprisingly a very polite person however Tony stated that he can only go as low as 38k which I agreed to the price. The next day I spoke with Mo and Heather (who is the finance lady) who was also wonderful, honest and straight forward. A week later I find a black patch of oil in my driveway, I looked at the bottom of the X5 and it covered with black oil. I assumed it was the rear main seal that had given out.. I was steaming and went back that day ready to leave that x5 with its keys at the dealership. (I just bought that car and I don't need to be stuck in shop for major repairs) I spoke Tony and Mo who were extremely polite and offered a different X5.. Long story short my x5 was put on the lift and it was the drain plug that was put in cross threaded by new mechanic... The service manager and his people fixed it and I haven't seen any leaks since then. The moral of my long story that Mr. Mo and Mr. Tony did not want their customer dissatisfied with the car or service and there for I highly recommend that dealership.

New x 5

Great experience both in sales and service. Jamie did a great job and no one is better than Kay in service. We will keep going back to BMW of Peabody Joe T

Jamie McCoy is by far the best advisor I have ever had...

Jamie McCoy is by far the best advisor I have ever had when buying a car. I do not use the term salesman because nothing about him is salesy. This is the 5th vehicle I have either purchased from, or been involved with purchasing from Jamie and BMW of Peabody. My experience each and every time has been pleasant, stress free, upfront and honest. There has never been a need to haggle price or amenities and each car is delivered on time and in pristine condition. I recommend everyone have a car buying experience like the ones Jamie provides me. I will not shop anywhere else or from anyone else.

Jamie McCoy was terrific. He's incredibly...

Jamie McCoy was terrific. He's incredibly knowledgeable about the product line, and he gave great advice at each step of the process. He was very attentive - he returned emails and calls promptly, and he delivered on everything he promised. I live in Manhattan, NY, and I bought my new 2014 335i xDrive at BMW of Peabody because Jamie came so highly recommended. I'm glad I did. I would be thrilled to buy from him and from this dealership again.

We bought our first BMW from Jamie several years ago and...

We bought our first BMW from Jamie several years ago and called him when we were ready to replace it. Jamie made everything easy for us, and fun. We actually bought this car from Jamie over the phone. Everything was taken care of. We loved the "training" Jamie gave us on all of the car's new features and he even had flowers for me. We wouldn't buy a BMW anywhere else.

Jamie was very helpful finding the cars with the options...

Jamie was very helpful finding the cars with the options we wanted, allowing us to test drive multiple vehicles and allowed us time to decide without pressure. He was extremely helpful setting up the options in the vehicle after purchase.

I have been doing business with them for over 15 years...

I have been doing business with them for over 15 years and they are great. Jamie Mccoy continues to befriendly, courteous, honest and kind. He does it all with the utmost professionalism. Can't Imagine dealing withanyone else or taking my business anywhere else.

Came away with another 5 series. You cannot beat BMW of...

Came away with another 5 series. You cannot beat BMW of Peabody from sales, Jamie, Business office Heather, service Rob and the entire team of Marshall. Great team, great experience, again.

In my opinion, BMW of Peabody treats and services their...

In my opinion, BMW of Peabody treats and services their customers better than any other dealership I have dealt with. The staff, including sales people, service people, workers and even the chauffeurs are always pleasant, friendly and go out of their way to accommodate their customers. I have bought six vehicles thru this dealership over the past ten years for various members of my family and recommend them highly.

Just bought my first BMW here...what an incredible...

Just bought my first BMW here...what an incredible experience compared to my past purchases with other car dealers/brands. Our advisor, Chris Blazack is incredible and my partner has actually purchased 2 cars from him previously. Absolutely 0 pressure, personable and a car geek just like us! We drive to another state just to purchase here because they always have the best inventory and prices and very high standards on their certified program.I always thought car buying was suppose to be a nightmare where each side is looking out for themselves. Well all I can say is Chris in Sales and Daniel in financing, Rob in delivery and BMW of Peabody as whole is absolutely working 'for' the buyer. Though I imagine it helps when you are selling an incredible product. Thank you so much.

Kaitlyn was excellent! She was a pleasure to work with,...

Kaitlyn was excellent! She was a pleasure to work with, very professional yet friendly and very knowledgeable. We had a wonderful experience buying our first BMW!

Just wrote a review about my recent sales experience at...

Just wrote a review about my recent sales experience at this dealer and saw the post on Mr. Rob Hannafin. We have owned a fifteen year old BMW with very high miles serviced at this dealership exclusively since new. (We follow the BMW Car Club "Old School Maintenance Program designed by Mike Miller).BMW Peabody and Rob have always been very helpful, quick to diagnose and repair problems, and fair in their pricing. Mr. Hannafin knows his BMW's inside and out and owns several classic BMW's and has several newer "daily drivers". He is by far the most competent and knowledgeable service advisor I have known in almost 50 years of servicing our cars (I currently deal with four cars of mine and another six owned by family members). Two years ago I bought one of our Hondas into my local mechanic for routine service (vehicle has over 200k miles) and asked him if he wanted to do some maintenance on our 1999 BMW. He knew I had serviced the car for several years at BMW Peabody. He told me his extended family had been in the car sales and repair business in the greater Boston area for three generations and they personally knew many of the owners and senior management at the domestic and foreign new car dealers in Mass. He then stated "you are doing business with the most honest and well respected car dealership in Mass - why would you even think of going anywhere else". I can and have bought many cars from other dealers. I keep coming back to this dealership, not because of price (I can save several hundred dollars buying from other dealers on the Bimmerfest web site), but due to the exceptional service I get from them. BMW Peabody's success starts with the owners and the senior management they employ. Rob Hannafin is the best Service Manager I've ever dealt with.

Never have I seen a dealership that would go to such...

Never have I seen a dealership that would go to such lengths to avoid honoring a clear warranty replacement item. They blatantly lied to me about the test results, even after I gave them multiple opportunities to reverse their decision by substantiating their mistakes through other service facilities. The deceptions and outright stupidity is unfathomable at this particular dealership. Not only did they misdiagnose my vehicle's problem, but their insistence and unwillingness to acknowledge their mistakes goes even farther. In fact, after complaining about them to BMW headquarters' customer service, they even went out of their way to misinform them to con them into siding with their erroneous analysis and decision not to honor a warranty replacement. I would, with absolute certainly, never buy a vehicle from these jokers nor would I ever trust them with my vehicle to provide an accurate and/or professional repair. Their lack of comprehension for the mechanics of these vehicles is shocking and deplorable. Frankly a so-called dealership like this one should be SHUT DOWN...PERMANENTLY!!!

I have given Kaitlyn Marie Sarantos Bunnell a glowing...

I have given Kaitlyn Marie Sarantos Bunnell a glowing rating for various reasons --- the bottom line is that she was and continues to be a pleasure to work with --- she made the sales process really easy and a pleasure -- even fun, which is not what I generally expect when buying a car. Specifically, she was really attentive to understanding what I was looking for in a new car my priorities, my level of experience and knowledge, my expectations ---- and, she worked with me based on my needs and wants. I really appreciated her understanding also of my budget parameters and my way of arriving at a price -- it was easy and we arrived at a deal really quickly. Additionally I have appreciated that Kaitlin has helped me to navigate all aspects of the process. from the sale itself, to the business office, to the service and parts department and is really helpful in learning about the features of my new car.

I just purchased my second BMW through this dealership....

I just purchased my second BMW through this dealership. Both experiences were far the best car sales experiences I have encountered. My salesperson, Chris Blazcak, was fantastic. He responded to my calls and emails promptly and made the whole process something to enjoy and savor rather than dread. Their service is also outstanding having had my previous BMW (all 212,000 miles!) fully serviced at the dealership with very competitive prices. To sum it up they make you feel like family.

An extremely enjoyable and efficient car purchasing...

An extremely enjoyable and efficient car purchasing experience! Kaitlyn is a well informed sales professional with full knowledge of all of the features offed on today's automobiles. All aspects of the car were clearly explained as well as the pros and cons associated with a wide variety of options available. Her follow up throughout the was terrific, keeping me appraised of the vehicle status from manufacturing, shipping, arrival and delivery. I do not hesitate to recommend Kaitlyn as a friendly, approachable sale professional.

Rick made the leasing experience very easy and relaxing....

Rick made the leasing experience very easy and relaxing. He also was able to answer all of our questions and find just the right price for us.When we picked up the new X5 he say with us for 2 hours to go over every detail.We are so happy we decided to stop here.

Even though my vehicle was purchased overseas through the...

Even though my vehicle was purchased overseas through the military/diplomatic sales program and was only being picked up at BMW of Peabody, they were extremely helpful! The sales representative, Rick Belgiorno, consistently went out of his way to track the status of our inbound vehicle, and once it showed up he went through its operation with us in detail. He even offered to drop by our house if needed for assistance. All of this, and BMW of Peabody was not making a dime from my purchase. I would definitely recommend BMW of Peabody and would also purchase a second vehicle from them in the future.

My fiance had never owned a BMW. I had to drag him...

My fiance had never owned a BMW. I had to drag him down to test one out and see for himself what I already knew from being a BMW owner myself. When we arrived to this dealer, we were greeted immediately by a very friendly and charming sales rep by the name of John Cotter!!John Cotter was amazing!! Not only did he give a great deal. He also took the time to demonstrate each feature on the car after the purchase!! Most sales reps don't bother with you after you sign on the dotted line (I know this Because of my own experience when I purchased my BMW at another BMW dealership) and have made their commission! If you visit this dealer ask for him.. He was amazing! Daniel Chase (who processed the paperwork) was also very friendly and pleasant! Overall, this dealer was the best! I even checked the same vehicles in other BMW dealers and they were more expensive! Therefore, not only did this dealership provide the absolute best experience .. But also, the best BANG for your buck! I'm very thankful for John Cotter because my fiance is very particular and had he had the same service I was given, he would of walked out of the dealership and missed out on knowing what it was like to own "The Ultimate driving machine!!"

I leased two automobiles from Rick Belgiorno and in all...

I leased two automobiles from Rick Belgiorno and in all honesty it was the easiest deal ever in my entire past 20 years of leasing vehicles. I could not be more pleased with the entire experience and with fact that I finally found a salesperson that did not play the typical games played when negotiating a car. I strongly recommend him to anyone !

We dealt with Rick Belgiorno and could not have been...

We dealt with Rick Belgiorno and could not have been happier with the service he provided to my wife and I. We never felt pressured and Rick answered all our questions with a smile. Delivery of the car was great, Rick took his time and explained all the features of the vehicle to us and made sure we were comfortable with everything before we left the dealership.

I have purchased or leased 5 vehicles from BMW of...

I have purchased or leased 5 vehicles from BMW of Peabody. For the last 3, I have dealt with Jamie McCoy exclusively. I have to say without doubt that those of been the 3 most pleasurable car buying experiences I have ever had. Jamie is a terrific CA and is very easy to work with. He has been a calming influence even when I have been very impatient with him or have had many questions for him to answer. He is also a very thorough person and always make sure that I am satisfied with my eventual deal. I have recommended Jamie to many people on bimmerfest.com who were looking for a good CA in the Greater Boston area, based on my great experiences with him.

Rick made my car purchase so easy and the experience very...

Rick made my car purchase so easy and the experience very pleasant. I went into the dealership considering pre-owned and within six hours i DROVE out with a brand new car for less than I anticipated paying! If you are considering a BMW, go see Rick at BMW of Peabody!

I have purchased three BMW's from Peabody BMW over...

I have purchased three BMW's from Peabody BMW over the course of the last few years. Yes...we are a BMW family. As always it is always was a great experience and this time a pleasure working with Kaitlyn. She is very nice, professional and the kind of person you want to work with. She understands purchasing a car is a process and decision that is an education process not high pressure. Kaitlyn is very knowledgeable of BMW products and allows the car to sell itself while providing me the necessary information to ensure I was making the right decision. BMW X5M Wow! It is the Ultimate Driving Machine... Kaitlyn thanks for such a professional experience...definitely recommend you and Peabody BMW to anyone looking for a BMW and what I would call the "Ultimate Buying Experience".

You need a higher rating scale for Jamie McCoy! He makes...

You need a higher rating scale for Jamie McCoy! He makes the buying process seamless for the customer making it a pleasure to do business with BMW of Peabody.

Bought a new BMW 535xi GT, Unbelievable customer service!...

Bought a new BMW 535xi GT, Unbelievable customer service! Chris Blazack was a pleasure to work with, I will never buy a car from another dealership again. From the moment I walked through the door, until he walked through the entire car with me, he was professional, thorough, and extremely pleasant! Thank you Chris, Im sending more business your way

The lease of my new 2014 Grand Coupe is my 6th BMW, and...

The lease of my new 2014 Grand Coupe is my 6th BMW, and BMW of Peabody is the 3rd dealership I have worked with.BMW of Peabody excels at both sales and customer service (Tom Shanahan gets special merit). A friend of mine recommended I see Jamie before deciding to change brands; I am glad I did and am very happy to stay with BMW. These guys are the best!Please note: Do not send me any emails; I accept sending a review of a great dealer experience, but I do not want any solicitation or any further contact.

Everyone at the dealership was friendly and welcoming....

Everyone at the dealership was friendly and welcoming. Kaitlyn was extremely knowledgeable and professional, but so warm and hospitable that I felt I was buying a car from a friend. I never felt pushed into making a decision, which was particularly appreciated since I had not yet determined if I was going to purchase a BMW, Infiniti, or Audi. She allowed the automobile to do the selling. I particularly dislike salespeople who put on the "hard sell". I did not know what to expect when I went to BMW Peabody, but I was extremely pleased not to have to put up with pressure. When I returned to the dealership to purchase the car, Kaitlyn and her support staff helped me to choose the perfect X1 and allowed me to bring my terms to the table. Additionally, she came to me with an offer which made me feel I had made exactly the right choice. I could not be happier that I came to BMW Peabody and that I am now the proud owner of a BMW X1!

Jamie McCoy made buying a car from BMW of Peabody an...

Jamie McCoy made buying a car from BMW of Peabody an excellent experience. He paid close attention to exactly what I was looking for and worked incredibly hard to provide us with the perfect car at the best price possible. Jamie made sure that I was not overwhelmed and that I never felt pressured into buying anything. His expertise made me feel confident that the car I was buying was the right one. I would definitely recommended Jamie to anyone who is looking to buy a car, as it was pleasure to work with him and I hope I have the opportunity to do so in the future.

Rick was a pleasure to work with. He made a very...

Rick was a pleasure to work with. He made a very stressful situation of looking for a car very smooth. Everything from finding the right car to fit my budget to taking care of lturning in my lease from another dealership. He went above and beyond. I personally have to say that looking for a car is not my favorite thing to do. The back and forth of negotiating for prices and the many hours you can sit in the dealership when you have other things to do with your time. Rick did not waste my time, was easy to talk to, understood my needs that I needed in a car and within an hour I had found my car and all my paperwork was complete! The first time that has happened to me. Wendy was great in the finance department also. She was very knowledgeable with the warranties and was thorough explaining all my options.I would highly recommend this dealership and Rick to work with. I never thought I could afford a BMW but now I have the car of my dreams!Thank You!!!!!!

It has now been 9 years since I first visited this...

It has now been 9 years since I first visited this dealership and met Jamie McCoy, and I've just leased my 4th BMW! Everyone at the dealership is always extremely professional, courteous, and helpful. The service is also terrific. Most noteworthy, however, is Jamie McCoy. Jamie has consistently and seamlessly made my experience with BMW near effortless. Whatever Jamie can do on my behalf to simplify the process, he does (and always with a smile and while running from building to building!). Jamie is a terrific ambassador for BMW; he does a superb job for his organization while also making me feel well represented. I highly recommend BMW of Peabody and Jamie McCoy!

I just purchased a BMW from BMW of Peabody and need to...

I just purchased a BMW from BMW of Peabody and need to tell you to see Rick Belgiorno of the Sales and Leasing department if you're in the market for a fine BMW automobile. He is among the best of the best. Rick will make your entire experience an enjoyable one and he will do whatever it takes to help you get into the BMW that is right for you. Rick is efficient, knowledgeable and friendly and I will definitely go to him the next time I am in the market for a BMW.As for the dealership itself, I am impressed with how painless the entire purchase process was. BMW of Peabody is a beautiful dealership and is a relaxed setting where one can browse the BMW lineup of vehicles at your leisure with knowledgeable staff standing by to answer any questions one might have. The new service facility is a great benefit to customers, too, with plenty of capacity for handling customer needs as quickly as possible.Great job BMW of Peabody! Keep it up!

As I am in the military and new to the area, I had made...

As I am in the military and new to the area, I had made three visits to the BMW dealership as I currently also own a BMW M3 that I had left in California. Of the three visits I made, not one person approached me to ask me if I needed any help. During my third visit, I approached a salesman and I got minimal help with some advice but nothing educational. I decided to give it one more shot to inquire about some offers and ran into Jamie McCoy. I walked in Sunday afternoon during the Labor Day weekend and drove off with my brand new BMW on Wednesday afternoon. Jamie is not only great with evaluating needs and circumstances, but was very professional, a great mentor and has a great personality. His work ethic and sense or urgency is above approach. As I am from California and there is obviously different protocols regarding the purchase of cars between the two states, Jamie ensured he stayed on top of this purchase with as minimal involvement from me as possible. He took care of everything, was extremely educated and handled my purchase as if it were his own. Even after the purchase, he gave me detailed instruction of the vehicle features and registered me into BMW drive assist. He also synced my iphone with the car, took a picture of me and my new vehicle and conducted followups to ensure I was pleased with my purchase. I keep his business card with me and will only refer future customers to him. I own four cars and this was my best purchase experience by far. Jamie should be promoted to lead from the front and mentor salesman on what a great salesman truly is. I believe Jamie's leadership and professionalism is in keeping with that of a leader in the military.

I had an excellent experience with Jamie McCoy. I'm...

I had an excellent experience with Jamie McCoy. I'm not in the interest of wasting my time or hassling with salespeople.. Jamie was great from the start. He negotiated well over the phone and provided advice on the models I was considering. (I'm really happy I didnt choose the other one, and I almost did..based on what he shared with me and what I validated online) When I came into test drive, he had the car ready to go and didn't waste a minute of my time. I drove the car without him, came back and we quickly agreed on a win-win proposal. He was easy, quick, nice and professional to deal with. I can tell he does great from referrals and repeat customers. I love that. After the purchase he took time to go through my new car and I have to say, I love this car. Thanks Jamie. PS. I'm in sales so I appreciate great salespeople [from the others..]

My husband and I have purchased several cars from Jamie...

My husband and I have purchased several cars from Jamie in the past. He is very knowledgeable about all of BMWs products and really tries to listen to the needs of his clients. We think he truly goes out of his way to make the whole car buying experience pleasurable and hassle free! He is extremely polite and responsive. We most definitely will be going back to see him again!

BMW of Peabody used to have the best BMW Service in the...

BMW of Peabody used to have the best BMW Service in the area....not anymore. Instead of focusing their efforts on improving their service they are maliciously "improving" their Internet image by posting unrealistic stellar reviews here, reviews that seem to be written by the same person . Therefore these full 5 stars reviews here must be treated cautiously or rather disregarded by any prospect client, these guys are not stellar by any means. The Service Manager is never to be found, their work quality is bad to say the least and they will use your car as some sort of a week end loaner especially in cases when your car is a top of the line model. Moreover their sales team will not settle for less than the MSRP price....The BMW spare parts store has a "flavor" of his own....I went there to buy some BMW original windshield cleaner that really works great btw ....the guy behind the counter ( that showed up after 10 min or so) seemed bored to death and was visibly annoyed by my "preference" because I heard him mumbling ..."what's wrong with the regular (non BMW) windshield cleaner?". Based on my personal experience I would say BMW of Peabody is one of the worse dealerships in MA, an area with some pretty bad BMW Service overall.

I had a great experience at BMW Peabody. I found the car...

I had a great experience at BMW Peabody. I found the car online and went and drove it. Jamie McCoy was the client advisor and was very professional, extremely knowledgeable and did a great job throughout the buying process. He made it seamless for me and took care of everything. He went out of his way to accomodate me. BMW Peabody is a great place to buy a BMW, they understanding the meaning of Service and do it very well. Thank you Jamie!

Chris Blasczak In the sales department was very...

Chris Blasczak In the sales department was very professional and a pleasure to work with in the lease of my new car. Rob is excellent in the service department. I highly recommend BMW of Peobody

I purchased my first BMW 30 years ago and along the way...

I purchased my first BMW 30 years ago and along the way dealt with many BMW Sales and/or Service Departments in Massachusetts as well as other states. When BMW Peabody first opened, I was there, using their Service Dept at first, and I've never left...working with Kay Reichard there has been a joy!When I purchased my current BMW in Dec 2012 through Jamie McCoy, I did not expect to receive his "continued service." I had never heard from or saw any previous car salesman! Maybe that's why he's called Client Advisor.Most recently I heard a "hissing" in one of my tires and because it was a Saturday afternoon, I called Jamie's cell phone. On Sunday Jamie came to my house with a BMW loaner car, took my car into Service on Monday, and returned it back to my house Monday evening with 2 new tires (nails found in both). And, he had done a complete vehicle check, oil and filter change, replaced the filler cap, microfilter and brake fluid. Of course, there was the complimentary car wash, too.After reading all the glowing reviews given to Jamie, one realizes this is "standard" operating policy for him. Too bad most ratings only go to 10...I'd like to give him at least a 15. Jamie is in a category of his own!

Very pleasant buying experience, very knowledgeable...

Very pleasant buying experience, very knowledgeable staff, and good snacks too! Jamie always made me feel that I was an important customer. I took several weeks to make a final decision as to brand/dealer. Jamie's follow-up during the process was non-intrusive, and appreciated.

Jamie was recommended to me by a friend who had worked...

Jamie was recommended to me by a friend who had worked with him the past. Jame was terrific! He was engaging, thoughtful and responsive to the many questions I fired at him. He made the purchasing experience like no other I have ever encountered. Jame was the key driver in my decision to purchase a car from BMW of Peabody. We all have many choices these days of who we want to do business with--Jamie made that decision easy for me.BMW of Peabody is lucky to have Jamie as not only an employee, but true ambassador for the business.Best regards, Tim Murnane

Only good things to say, we think Jamie may be bionic and...

Only good things to say, we think Jamie may be bionic and works extremely hard to get the deal done in a way beneficial to buyer and seller.

Jamie was awesome. I had a problem with my car at 8pm so...

Jamie was awesome. I had a problem with my car at 8pm so I called him to see what could be done since I had a long drive coming up early the next morning. He responded asap and even drove to meet me within an hour with a loaner car and took my car back to the shop for repairs. Repairs worked out well and I was able to use the loaner in the meantime. It was extremely helpful how responsive Jamie was!

Jamie is far and away the most outstanding sales advisor...

Jamie is far and away the most outstanding sales advisor we have ever dealt with. When it comes to customer service and satisfaction Jamie is spot on. He takes the extra time necessary to search out the vehicle you are looking to buy and makes the extra effort to secure it for you. His always pleasant and professional demeanor takes the anxiety out and makes the buying experience more of a pleasure than a chore. Commitment to excellence is Jamie's mantra and because of that we couldn't be happier. Returning to this dealership for our next vehicle purchase is guaranteed as long as Jamie is there.

Rick was very helpful and as the lease end manager (this...

Rick was very helpful and as the lease end manager (this car was just off a 2 year lease) he was completely up to speed with all the cars details and history. Process was a quick and easy as any I've experienced.

I buy many german luxury cars on a regular basis and thus...

I buy many german luxury cars on a regular basis and thus have worked with many dealerships in the Boston area as well as many client advisor/sales professionals. I have also bought and driven many BMW's. I first have to say that Jamie McCoy is the best that I have worked with thus far. He is knowledgeable about the car/brand and really went out of his way to make sure the sales process and delivery was a great experience. He also shows the same professionalism and customer service post sale which is very important. As far as the dealership goes BMW of Peabody was the top dealership I have dealt with so far. During the sales process the price we agreed on was more than fair and the level of customer service we continue to receive from this dealership is well beyond my previous experience and expectations. In conclusion, I would without a doubt purchase another BMW from BMW of Peabody and would be more than happy to work with Jamie McCoy again.

I wanted to take a few minutes today to tell you that for...

I wanted to take a few minutes today to tell you that for the first time ever my experience of purchasing an automobile was one , if the not the best, business transaction that I have had in a long time. Jamie was at all times, professional, efficient and went over and above in his efforts to ensure that everything was handled to my satisfaction. Jamie's expertise and knowledge relative to the BMW product is phenomenal . He was able to answer all of my questions, (of which I had several) with all of the right answers. His professional and knowledgeable manner reinforced my decision that I was making the right choice to purchase this vehicle at the BMW Peabody dealership. Please note that when I do receive the BMW Corporate Survey I will the again happily share my satisfaction and security in the knowledge that not only did I purchase the right vehicle for me but that I also had the right Client Advisor assisting me.

Jamie was a great help in choosing my X3. He was very...

Jamie was a great help in choosing my X3. He was very patient with me in my decision and was able to compare prices with me in either leasing or purchasing. He also thoroughly went over explaining all the functions that came with the car. This is my first purchase and I love my car! (:

It was time to hand over our leased Lexus for a major...

It was time to hand over our leased Lexus for a major step UP !! We have owned BMW's for years and are now back on board withmy new x1 which is incredible. Can't say enough how much I love this car! The seating is perfect for my frame and my lower back is pain free. We were also so impressed with Kaitlyn. She was extremely patient, thorough, efficient, knowledgable and professional. The day I dropped off my Lexus, she drove right over to pick me up and go over every little detail in the car's operation and even went so far as drivingwith me to my house in Winchester, MA to retrieve the second Lexus key that Lexus had to have that very day which was inconvenient, needless to say, but an excellent opportunity to offer her guidance while driving. Loved that so much ! : ) She took care of our plates andset up all the instruments in the car for me and got me the right rubber mats for the cargo space. I am thrilled with my new x1 and delighted to have met Kaitlyn Bunnell!

John Cotter provided exceptional service throughout the...

John Cotter provided exceptional service throughout the entire sales process. He was very patient teaching a couple of old folks the new technologies in the automobile.The day after we purchased the car as we were struggling to familiarize ourselves with some of its features there was John on the phone with help. I would strongly recommend anyone considering purchasing a BMW would seek out John Cotter at BMW of Peabody. -Ron & Marianne

This is my 3rd 5x lease with BMW of Peadbody. Jamie...

This is my 3rd 5x lease with BMW of Peadbody. Jamie McCoy is one of the major reasons I come back, he is extremely professional and goes above and beyond. I had some issues with my first x5 7 years ago and Jamie along with the Service department. was there working with me and the until the issue got resolved, I still get the same exceptional treatment from BMW today, I have not had any issues with my current X5 it is going in for it yearly maintenance, the service department and Jamie are there for me once agin, working around my schedule, to pick up the vehicle and service it.. I have been driving for 25 years and have had multple vehicles owned and leased, differnet makes and dealerships. and have never had the great experience that I get from BME of Peabody , and that is what keeps me going back

This is the fourth car I have purchased with Jamie McCoy...

This is the fourth car I have purchased with Jamie McCoy as the salesman. This time jamie had to work a little harder as the initial car we had negotiated a deal on was not available right when we were about to finalize the deal. But jamie found another car that turned out to be a better deal and one we liked better. I appreciated his can do manner and his desire to be sure we were happy as loyal customers. It is this lind of service that will keep us coming back. I hope Jamie is there as long as I continue to buy a BMW.

I originally was interested in a certified per owned BMW...

I originally was interested in a certified per owned BMW which I did like when I saw it but when I saw the 2013 5 series I knew that was more the car for me. Kaitlyn searched their entire inventory and found me the perfect vehicle. From our first meeting she was professional, courteous and very knowledgeable of her product. I have purchased numerous vehicles over the years and I can honestly say this was the most pleasant experience I have had in purchasing a vehicle. Heather in the finance office was also a pleasure to work with. No questions went unanswered from either of these two very professional ladies. Thank you both and I will recommend this dealership to anyone looking to purchase a new or certified vehicle.

My last visit was a total disaster. This time I had to...

My last visit was a total disaster. This time I had to leave the car with them for a couple of days for the HPFP recall. I got it back with ~27 miles more. In the days the car was in their possession rained a lot. It seems they drove my car (God knows where) with the moon roof open. I cannot describe the $#at& that was inside they left black marks, sand and stains on the beige floor covering everywhere in the front as well as in the back ( I am not talking about the mats you can replace or clean). This is a 335 coupe and managed to brush their dirty wet feet from everything in the relative small space. I cannot describe how dirty the beige leather was. I spent ~3 hours to clean it up. I noticed immediately the leather had a big scratch on the back seat, seat never used. I still couldnt get rid of stains. About the work: after 4 days the car was with them they start working on the car after I show up. It was pathetic. The repairs were not satisfactory and I had to come back a week later. This time I choose to stay and wait. It took them 5 hours to do the repair . After ~ 4 hours I went to check through the window the car was nowhere to be found.40 min go by...nothingthen I go to the rep he replies I will go and get the car for you he came 10 min later from somewhere from the back parking lot. The gas tank fuel door was left openThe car had new stains and marks inside and a big dent on the side skirt. I showed them the damage and they replied It was already there. Worse, the car did not feel right, a little bit sluggish. If you go there make sure you inspect the car with the rep before signing anything.Let them know you noted the mileage and bring your own covers for seats and everything else.Their stellar reviews on this site are not real IMHO...appear to be written by the same person, a person with a lot of free time....not your typical BMW client. I wouldn't trust trust any of these reviews.

I came to this dealership on Sunday June 16 looking to...

I came to this dealership on Sunday June 16 looking to purchase a new vehicle. They had the exact car I was looking for, both in terms of color and options. I currently have a 3 series and was looking to upgrade to a 5 series. I was not greeted and had to ask the receptionist if there was a salesperson that could help me. Given that it was a Sunday the dealership did not have many staff working and I was told that I would have to wait at least 30 minutes before someone was going to be available to assist me. Given that I currently live in Boston and made the 40 minute ride up to Peabody specifically to look at one of the vehicles in their inventory, I decided to wait... and believe me the wait was painful! After about 30 minutes or so, I asked again if anyone was available to help me to which the reply was "it's going to be at least another 30 minutes." Meanwhile the manager, overhearing this conversation, sat in his office without any attempt at an apology for the wait. It was Father's Day and I really had no intention of spending my whole day waiting around a dealership just trying to get someones attention so I decided leave and spend the remainder of the day with my newborn daughter. It's really is a shame because I was very ready to purchase, but given the poor customer service and the unpleasant experience, I will wait for now or try another dealership if I can find the car that meets my specifications. Cars are a commodity item that all BMW dealers sell. The only way for a dealer to standout and differentiate themselves from one another is through their customer service, level of fairness, and overall purchasing experience (from the perspective of the buyer). I can tell you that given the way I was treated at this dealership, I will not be back and would much rather take my business elsewhere.

Rick did an excellent job selling me a new BMW X1. He...

Rick did an excellent job selling me a new BMW X1. He was very friendly, very competitive and my experience was 100% positive. I'd highly recommend Rick and his team to anyone!

The moment we started dealing with Rick , it was great...

The moment we started dealing with Rick , it was great experience, He did everything he said he would and also answered all of our questions and concerns in the timely matter. We are very pleased. Thank yo Rick you sure made this transaction very smooth.

Great service! Rick helped us find exactly what we were...

Great service! Rick helped us find exactly what we were looking for - even right color. Very accommodating and helpful. Excellent first time BMW buyer experience!

this is my 3rd vehicle leased from Jamie and he always...

this is my 3rd vehicle leased from Jamie and he always does a great job meeting my needs for quality and price. Also, I have recommended friends to see Jamie and they have also bot cars thru him.

Excellent service. Answered lots of questions. Delivered...

Excellent service. Answered lots of questions. Delivered right to my house and is even offering to come back to help program my new phone into the car!

I just leased a new 328 BMW with Jamie McCoy. He's an...

I just leased a new 328 BMW with Jamie McCoy. He's an excellent salesperson and worked hard to understand my needs and set me up with the right car. He was very helpful and pointed out ways to take advantage of savings being offered through BMW. Some people enjoy the car buying experience, but I hate it and Jamie took all the misery out of the process for me. He's a great guy and I would recommend contacting him at BMW of Peabody, if you are interested in a new car.

I recently purchased a used Volkswagen Jetta from BMW of...

I recently purchased a used Volkswagen Jetta from BMW of Peabody. This was a low value transaction for the dealership but I certainly felt as though I was being treated as if I was buying a $95,000 BMW M5! Nothing but good things to say about my salesman Michael Bonacorso and Dan Chase, the business manager.

Kaitlyn was a real pleasure to work with. From start to...

Kaitlyn was a real pleasure to work with. From start to finish she was professional, courteous, friendly, honest and help us decide which vehicle was more convenient for us, in miles, year and price. I am highly recommending Kaitlyn as the salesperson to work with if they are considering purchasing a BMW!!!

Chris was kind, courteous, knowledgeable, and extremely...

Chris was kind, courteous, knowledgeable, and extremely helpful when ordering my new 2014 X-3. He kept me informed from the time he submitted my order through receiving the vehicle. He spent all the time I needed to be comfortable before driving away from the dealership in my new car. This is the second time I have ordered a vehicle from him and I am sure I will continue to call upon him when needed!

I went to bmw of Peabody and had a wonderful experience...

I went to bmw of Peabody and had a wonderful experience dealing with Jamie Mccoy. This was the second time in twelve years that i bought a car from bmw of Peabody.The first time was ok but after going for a test drive with jamie and asking many questions about the car Jamie took all the time needed to explain in detail. I never felt so comfortable dealing with a car salesman. Jamie made me feel like a friend and i still feel like that. Any doubts i had were quickly resolved. Jamie was without a doubt the decideing factor in me buying the car i did at that dealership. I strongly recommend any one thinking of buying a bmw to ask for Jamie as a salesman, no high pressure just a nice meeting. I would recommend bmw/Peabody to anyone.

I have been going to BMW of Peabody and working with...

I have been going to BMW of Peabody and working with Jamie McCoy since 2007 and have had nothing but positive experiences. Jamie provides the most outstanding customer service that I have ever experienced. He goes above and beyond and accomodates his customers no matter what their circumstance happen to be. I can't say enough about Jamie's knowledge of the product, concern for his customers and complete professionalism and I highly recommend him to everyone. BMW of Peabody also gets a thumbs up from me. I have always been completely pleased with every aspect of service I have received there including the service advisors who are extremely helpful and professional. A big shout out to Tom Shanahan for always being so accomodating. If you are in the market for a car, look no further than BMW of Peabody and don't forget to ask for Jamie McCoy. You will not be disappointed. Thanks once again to Jamie McCoy and BMW of Peabody for a very pleasurable experience in purchasing my newest BMW. Sincerly,Linda C.

Due to previous car-buying experiences, I could not help...

Due to previous car-buying experiences, I could not help but feel apprehensive and skeptical over the whole process. Having said that, I could not actually feel good/excited about buying my first BMW until the actual car buying process was over. I actually did have some minor problems with the vehicle but after contacting Jaime, he proved to be responsive by making arrangements to take care of the issues and seeing it through, all this after the sale was complete. -Charles

I recently purchased a low mileage pre-owned minivan from...

I recently purchased a low mileage pre-owned minivan from BMW of Peabody and had an overall positive experience. The pre-owned sales manager went out of his way to deliver the car on his weekend off. I had a minor issue identified after the sale which was promptly addressed with no hassle. Based on my experience, I would definitely recommend this dealership for those considering purchasing a vehicle.

I recently purchased a used 2006 Chrysler Crossfire in...

I recently purchased a used 2006 Chrysler Crossfire in April 2013 from this dealership. This was an out of state purchase for me. Between all the pictures and conversations I had with them, I was confident in purchasing this vehicle. They even arranged shipping for me. My whole purchase experience was smooth and pleasant. Couldn't hope for anything more. This dealership and my sales person Todd C. know how to do business the "right way". Executing Honesty, Integrity, and Professionalism. You won't find a better dealership!THANKS GUYS!

Jamie was recommended by a friend. This was my first BMW...

Jamie was recommended by a friend. This was my first BMW and I will go back to Jamie again and again. He is trustworthy, friendly, and was down to earth. He really made the BMW experience an enjoyable one and I highly recommend him to my family and friend. Jamie, Thank you very much and keep up the good work!!

Kaitlyn was an exceptional sales person from the start. ...