BMW of Las Vegas

Superb Service

It was prompt and incredibly helpful in helping me find the perfect vehicle to purchase.

Paul L Hamor Jr.

Pleasant and very easy. Friendly and very accommodating.

PM Service at BMW of Las Vegas

Went in for scheduled complementary oil change and they handled it great and found outer things in need of complementary repair without me asking....great service. Danielle is an outstanding service advisor, the best I have ever encountered.

Not Happy

Stopped by to check out a BMW and ended up seeing a used AUDI the sales people were so great at selling all of them. BUT to follow through with what was promised to this date I'm still waiting. I told them I would not take the car AT ALL if both buttons were not fixed. To this date I have contacted salesman twice and no buttons fixed. They said they would go to the DMV for me and I gave them a blank check and to date no plates have I received. Then to top it all off I don't know how to work the stuff in the car and neither did the salesman and he advised me to go to an AUDI dealership to find out how things work. NEVER will I ever buy a car from them. Everything that is said from a used car sales man that is bad I experienced!!! VERY UPSET customer

CWP/RMP

Minor problem with the car was fixed quickly. Do believe there could be a betterway when trying to contact the service department.

BMW OF LAS VEGAS

From start to finish the was the best and easiest buying experience I've ever had! Sal Cucco was amazing!

These people rock!

I had challenges with a brand new car that I had purchased at another dealer. The worked diligently to find out what the problem was, keeping me informed each step of the way. I really appreciated how professional they were, and how far they went to minimize the inconvenience of having my vehicle in the shop.

X4 Service

Great Experience. Kyle addressed all my needs and had the car ready

Awesome

Awesome!! I highly recommend Sal Cucco and Maya Jankovic of Desert BMW. They're super friendly and knowledgeable.thank's to Jackie at front desk too.:)

This place is a f**kin scam!

I got charged for two hours of labor without being asked for permission to work on the car a second hour or even being notified that my car even needed extended time! I signed and agreed to pay for the 1 hour of labor only and the rep onMy file told me in his own words that if any more time was needed I would be notified but I was not! This place does nothing but scam people I asked for one specific procedure to be done not for your technicians to take my car apart! The rep in charge of my file was Giuseppe Carcione, and I am extremely upset that he has charged me for things I haven't been notified about!

Excellent service.

Kyle Hartshorn is my service adviser and is a true Professional.

Nissan Sentra

We paid cash & was surprised at how long the process still took.Nader in Sales & Joe in Finance(again, no financing needed) were awesome.

Durant Brockett

It was efficient and very professional. I did not have a long wait and the work was done in a timely fashion.

Best service at BMW of Las Vegas!

Stefan was very professional and very efficient in getting us the best deal. I loved that we did not have to spend the entire day there and they did not haggle us with high numbers. They were very straight to the point and was able to get us a great deal. Very satisfied with my experience.

BMW - Las Vegas

Great service as always! Wait time was not long. Customer service is the best!

Cesar Tereso takes GREAT care of his customers

As a manager in the car industry, it's refreshing to come across service that you would expect from your own employees. Cesar Tereso surpassed my expectations on a recent service on my M6. I was kept informed throughout the entire process and felt confident that the work would be done right. Thank you, Cesar.

BMW on Sahara

Chad and everyone at BMW take great care of their clients!

Service

Roberto was nice and helpful he provide with the warranty and estimate on my car.

BMW 550I

my service experience was excellent; the vehicle was complete as promised and I received a follow up call to ensure I was happy with the overall experience.

BMW Service

Great Job!!! Great customer service. Ceasar is the very best.

CESAR TERESO - BMW OF LAS VEGAS

TECHNICIAN VERY COMPETENT AND COURTEOUS. FACILITY VERY CLEAN AND WELCOMING

Caesar is the best!

Caesar is gracious and professional and a wonderful representative of the BMW team.

Toyota Rav4

Thanks to BMW Las Vegas and specially to Awaku Awuah To help us we All the process. He was a awesome seller, courteous and very professional.

BMW M6 service

Tyler was fantastic to work with! I would recommend him to anyone who needs to get their BMW worked on.

Stanislav Gorbatov

Fast respond.Awesome dealership. I will do business with them again! Overall experience was very professional and friendly.

Not Satisfied!

The salesperson and I bought the car from was okay however while sitting there waiting for them to complete the financing, I heard a gentleman tell one of his salespeople to help the person with a 7 Series first because 7 Series has precedence over all of their cars. That made me feel like I was definitely at the bottom on the totem pole with my Chrysler. The next day I was told to bring the car back because it had a spray of something all over the windows. I sat for over an hour waiting for them to clean the windows. After 1 1/2 hrs. I looked out the window to see my car was not moved. They forgot about me. They than said we will have a porter take care of it if you can wait a bit longer. Twenty mins later, still in the same original spot. I told them to give me my keys so I could leave. They apologized and said the detail shot closed 2 hours ago. Really?? They did come out to my job the next day to pick up the car and have it detailed. That was nice however, of course they failed again because the back window still had the film of whatever was on the sides and the inside was not cleaned. I asked if they could clean the inside like they said they would when I bought the car. I wish I bought my Chrysler from a Chrysler dealership instead of BMW on Sahara. If you are not going to buy a BMW (7 Series) I suggest you don't go to that BMW dealership.

5 STARS

Excellent---Richard Tornocustomer service, excellent quality service and facilities

Llawson

To Whom It May concern I have owned BMWS for several years now and also have had them service with BMW service department. Most importantly having a personal repor with your owners, after the sale has been completed is key for me with the service person and their the following up with my concerns. From BMW and the entire team over the years has been nothing but EXCELLENCE in all areas ! Always addressing my concerns, fears in maintenance with all of my autos: BMWS 328I, 528i, 528I, 750i and X5. The BMW team has answered and educated me in all areas of concerns and I so appreciate such it brings me clear understanding of all.Each car services experience for each, has always been nothing but a good one and my rating for BMW service is an excellent experience !Thank you and your team so much !

Service

Great service , fast and efficient . Very satisfy .

BMW service review

Annual service. Excellent customer service and care. Service writer Butch explained everything to me. Car was washed as a courtesy. I am very happy with this dealership.

Bmw services

Happy how they treated me from beginning to end. I might be having my services of my car to this location from now on.

AUTO-NATION

My experience was not only unbelievable, and I would certainly continue with the person.

Repairs

Always very nice and informative. Great customer service.

BMW Dealership Review

Great experience at this dealership. Highly recommended.

Excellent

very good, excellent, satisfactory. Cesar was very kind and helpful, I was always very important when I go see him. All in all he is an excellent employee

Purchase

Excellent, but being requested to fill out surveys over and over again becomes an irritant.

2011 BMW 740li

Ronnie did a great service always keep the communication with me about my car, great job and great service

Purchased 2013 BMW 328i xDrive

Purchasing process was fast and easy. Loved the reservation process and easy pricing.

Service experience

Great experience. Friendly service people, quick service, understood needs, got me in and out very timely, car got washed.

Bmw of Sahara

Richard is alway a 5 star guy. Every time I bring my car in he's costumer service is above and beyond. Always calling for updates.

Chauffeur

Fantastic I'm always taking care of from you guys thank you Chad

BMW of Las Vegas

Stefan was the best salesman I have ever encountered! Thank you Sir for a wonderful experience.

My X3

Richard Torno is the best service personnel I've had at BMW of Las Vegas he treats you like you are a person not a number on a car( x3, x5 ).

Great Expeirence leasing from BMW Las Vegas

Nader was GREAT to work with and would def lease another car from him. Very courtisy to my automotive needs.

BMW Las Vegas Customer Service

Excellent service. Very customer focus and that's what service is all about.

Great experience!

Ozzy was great, He made it an easy, relaxed buying experience, I couldn't be happier!

SERVICE

RONNIE WAS AWESOME!!! TOLD HIM WHAT I WANTED AND HE TOOK CARE OF THE REST!!! DEFINITELY RECOMMEND HIM AND BMW LAS VEGAS

Buying from afar

Being from California I have many dealerships (including BMW) to choose from. As luck would have it though nearly the exact car that I was looking for (a white on black competition package M5) showed up at BMW of Las Vegas. My options were to buy the car sight unseen and have it shipped or go out and see it for myself. What I can say about any business is that you are only as good as your worse employee. Krystal, who handles my sales, was phenomenal. She graciously took the time to take all my calls and emails, answering all my questions and helping me much to streamline my buying. Since I flew in, they assisted in getting me to the dealership, even taking a detour so that I could have coffee prior to getting there. I honestly have never been treated so well at any car dealership. Joe, the financial manager was awesome as well. Buying a car is never a short process, but it was much shorter than what I am accustomed to. During that time Joe made real conversation and made the whole experience pleasant. Like I said, I live over 500 miles away and have many options much closer. This was my first out of state car purchasing experience and would be happy to go back for my next car and plan on doing just that. Besides that, driving home was a true joy getting to know my new car.

Service Review

Service took too long. Dropped off car at 8:15 for a tire replacement and repair of sunshade. My car wasn't available until after 4:00 PM. However, I was provided a courtesy car.

Miss. Saburova

Always a great experience , everyone is nice. Love coming here :) thank you guys

Allan stahl

Shouldn't have to wait more than a half hour to retrieve my car

Incompetent, lying thieves

Had the misfortune of dealing with this sad excuse for a car dealership in May 2016. During a cross country road trip in a new 435 X drive convertible, the thermostat quit in the open position. Closest dealer, was this sad excuse of a 'car dealer' in Las Vegas. Had car in by 8 AM was told I'd be called by 12:00, no call. Waited until 1:30. Left meassage with the assistant service manager whom was the service writer (a level of incompitance personified by his lack of action). Finally received a call at 2:30 that the part was not in stock, but would be overnighted & installed next day. Not hearing any confidence in this fools voice, I called the parts department to see if they had any pending special orders for the next day. Response, none. I asked again specifically about a thermostat for my year/type car, again the same answer. Called to 'chat' with the service writer whom had left for the day. Asked for the General Manager, whom was busy. Was told I'd be called back, no call. Called to speak to the service manager, whom was busy. He however, did call back. Confined that the part had not been ordered. I pointed out that the car had been there since early AM, that they had time to do things in a timely way, but instead elected not to. There was not much intelligence the service manager could shed on the problem. Now, it was going to be a three day ordeal. I asked for the car to be left out & I would pick it up by closing time. Upon getting in the car, I noticed my luggage had been opened & a expensive sweater was gone. Truly a example of why people are fearful of car dealers. Worst service in my life.

Owner

My wife and I had an excellent experience. Our Sales Rep provided outstanding service.

Service maintenance

Overall it was good service. It took about 7 hours, which was a bit long, but I did drop off my car there. The one issue that I had was that at the end, when I went to drive off, I noticed that my car still had water spots all over the front and the driver side half of my car. If you gonna wash the car, then do it right. I had to rewash my car again when I got home. And being at BMW, you'd expect a little more attention to detail. Pretty disappointed.

BMW of Las Vegas

I always fear taking a car to the dealership for oil changes or check up, until I bought from BMW of Las Vegas. Honesty and service it is what they do, now that's a company I want to do business with.

Tiffany Collins

Dan was great to work with and made the process easy!

BMW X6

Best car buying experience I've ever had. Lawrence made easy and pleasant.

service worthy of bmw

when the part come in . the dealership was right on it and got it back to me clean and running great.

My X3

Roberto was very helpful, courteous, respectful & knowledgeable. I will definitely look him up again the next time I schedule my car for service.

Great Experience

They Were Great. They worked hard to earn my business, and met or exceeded every expectation.

Unhappy Customer

Service was not what i exoected from BMW, not enough communication,repair took longer than it should and there wasnt any effort to provide transportation suring the repair. Constantly told one thing and everyday it wassomething else.

Brian Abeyta

Butch Condon is 10 out of 10. He has always treated my wife and I like we're family. I will not and have not anyone touch my vehicle except Butch and Benny. If it happen they will usually over see the work. I am always pleased when I come to see them.

BMW of Las Begas

The entire staff was very friendly. Our salesman was extremely knowledgable and very helpful when he was helping us pick out our new 5 series. My husband and I had a lot of questions and he answered all of them in detail. It was the easiest car buying process I've ever been through. I would definitely recommend purchasing a vehicle there. Jennifer

Never again will BMW Las Vegas do work for me

Took my car in for service and it came out worse than when it went in

Quick and easy

First time we went to go check out a Kia Optima at a dealership in Sunset. We arrived, no one was there to help us or anything. So we moved on to the next dealership on Sahara for BMW & right away someone came to help us, was super friendly and tried answering our questions to the best of their knowledge. After an hour in, with a test drive, questions answered, help from both TK & Feng, we decided to purchase the Kia Optima Hybrid. Overall it was a great experience and would definitely recommend anyone to come by or check out BMW dealership on Sahara.

Excellent Service Advisor

Poor communication between other services. Up until my excellent service advisor, the wait for a car wash was ridiculous. It appears to me the car was purposely parked in the back so I would not see as of every vehicle was pulled to the front to get the owner attention and my vehicle was never pulled to the front. I sincerely recommend to look into it, as I was the only person sitting for almost two hours until I had to ask one of the guys bringing vehicles and calling for owner to find my vehicle and bring without washed. That's when he said the car has been parked for a while. Very strange where the car was parked. Again, either intentionally parked there or the worst communication ever. I have always been satisfied with BMW service but this is the second time service overpass the disappointment to a point I am not looking forward to renew my lease with BMW in the future at all.Additionally, my vehicle was due for out change since 3/2016 and I was never notified by my previous service advisor or anyone. I guess I have to check on that, something I never did before, I was always notified ahead of time.

Overall, not bad!

The service was pretty good. I had a little bit of trouble when i called them after they had my vehicle. I kept getting pushed from one rep to another and no one could give me a true update on my car. Other then that, the car works great now.

BMW OF LAS VEGAS

Sam Baradhi my salesperson was amazing he was polite, genuine answered all questions

Always a pleasure,clean facilities and cheerful.

uneventful, and professional and timely A little expensive and could have been provided with a car wash

Great car buying experience!

The evening that I visited this dealership, I wasn't intent on buying a new car. I had previously left another dealer (different brand) after they were unable to work with me on a CPO vehicle I had been researching for some time. I made a detour to BMW of Las Vegas afterwards on the recommendation of my girlfriend. A client advisor by the name of Rami Chaaya was the person that helped me through the whole process. I told him what I was interested in (mainly a two door coupe), and he showed me all the available options to choose from. After a short trek around the lot, I finally decided on checking out a '16 228i. After a short test drive up the road, we returned to the desk to discuss pricing. At this time the dealership was ready to close, but Rami was still patient in assisting me. I never felt rushed, or pressured to make a decision. He answered all my questions very well. After a couple back, and forths regarding the price of the car with the assistance of the sales manager Elie El Rai, we finally settled on a price that I, and my girlfriend felt was fair. Since my bank was closed, I wasn't able to pick up my new car until the following afternoon. My car was fairly clean upon final delivery, although a complete detail would've been greatly appreciated. Anyways, after Joe Spilotros in finance expedited the rest of my paperwork in an efficient manner, Rami drove my car up to the front of the building for me. I declined the "genius" because I enjoy reading my manual, and learning on my own. All said, I was thoroughly pleased with my experience from this nice group of people!

Exceptional Service

I welcomed getting a call to schedule my yearly maintenance. The service professional was exceptionally courteous and helpful in explaining what will be done and set my expectations on when the car would be ready. Facilities OK but could have used a bottle of water.

Service of BMW X5

Giuseppe Carcione has always excited my expectation in this service department, he truly cares about his clients.

Fantastic Service

Caesar and the BMW team were fabulous as always! Excellent service, clean facility and very helpful.

Courteous service at BMW!

I have used the services of BMW Las Vegas for 15+ years and have always been treated with kindness and courtesy - never pressured.

Service

Great customer service from cesar. Keeps it friendly.

Best Dealership

Buying my new car was easy and a great experience. BMW always treats everyday right. Everyone is so efficient and knowledgable.

Survey

Good service...easy/fast in/out. This survey is too long...all you need to know is if was I satisfied with my visit. If not, what issues did I experience. BMW should have all my visit info on file.

Great Assistant Service Manager

Took the car in for a water leak and transmission diagnostics. Facilities were good and wait time was reassonable.

Car repairs

A slight misunderstanding but Ronnie worked it all out.

Great service

DAnille was very helpful and accommodating. She was able to provide the things that I needed for the repair as well as explained my future needs.

Fantastic

great fantatastic car was very clean after they reset my engine service light

In Good Hands

Guisepe Carcione my service advisor always makes the car service experience an excellent one. My car is always taken care of properly and in a timely manner. His follow through is exceptional

Great service advisor

Joe carcione is the best. He has made my experience at Bmw great. He is always there to help. He's professional and always gets my car taken care of without issues. He is a huge asset to Bmw service

Richard Allen Peters

All things went well thanks to your staff. Wish you had a dealership in Montana!

Great service.

The 10,000 miles service for my 2016 BMW X3 covered by warranty. No major repairs needed.

service advisor Joe Carcione

Joe Carcione is one of the finest service advisor I ever met, always gentle, courtesy , follow up , return calls right away, could not ask for more.

Great job!

Great job!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

My BMW 435i MSport

Best. Pricing, and excellent service at BMW Laa Vegas

great service

I went in with low tire message. Had a screw in the tire. Luckily I had insurance coverage for new tire and was out of dealership in about 1 hour with new tire. They brainwashed my car!

Great people!

We looked for a BMW in Utah, but couldn't find the right one. Our salesman was amazing. He was very kind, personable, and helped us find the right one. Everyone else that we spoke to was very nice as well. We flew from Salt Lake and drove back, it was definately worth it!

Great Experience

My wife and I were able to negotiate out lease through text messages and emails. The few times we had to actually go into the dealership, it was a very quick and pleasant experience. Lawrence Bergenfield was the associate we had the pleasure of dealing with. He was very professional and provided an excellent experience in looking for and ultimately leading our new vehicle.

car owner

People nice and answered all questions.Giuseppe Carcione helped.

Great service as usual!

Initial drop-off was wonderful. Enjoyable, courteous, and knowledgeable staff. Always look forward to visiting BMW of LV.

BMW of Las Vegas

Cesar Tereso is granted us an outstanding support in addition he is supper quick, knows what he is doing, corporative,& funny. I highly recommend you ask for him if you want the job done.

Great Customer Service Recieved

Went to get my BMW's check up and had a few other concerns. Upon the vehicle coming back they fixed all my addional concerns. I'm very satisfied and will be returning.

Great service advisor

Very clean facility specially the repair shop. Giuseppe was great service advisor. Quick and easy. Great staff.

Great, professional service!

As always, great, pleasant, professional staff! It was a last minute emergency repair, the Team made time to take me immediately.

Great Service

Excellent and reliable service. Our representative this time was better than we have experienced in the past.

Service

It took longer than expected, If they would've called me and told me they could order the parts for me to order it I would have my car back three days sooner.

Simple and efficient, as always

Simple and efficient, as always. Easy drop off. Nice waiting area. Great staff.

Great Service

Very accommodating even when everything and everyone is moving at top speed. Joe was a professional and made my day.

Great Experience

The staff was great especially Sal and Maya. Sal sold us the car and was very friendly and had a sense of humor. Maya was awesome, she showed us how everything works in the car and offered to come to my home to set the garage opener. Very happy with the customer service we received.

A very professional organization.

Although the repair costs were high as were estimates for subsequent work it seems that repairs as all other purchases this day and age are high. This is especially true for luxury German autos and dealer overhead. Am not familiar with repair costs at American dealers.ThanksGeo Schanz

excellent service

we were looking for a used car. the sales team did an excellent job in giving us all the options that we could review for our situation. they were very patient and took the time to review everything with us. we were able to get exactly what we wanted, good price for our trade in and excellent financing. we would defiantly recommend this team to our friends. absolutely love the used car that looks and smells brand new!!!!! thank you.

Great service representative

I have to admit my experience with past service representatives has been poor. But I think I've found a winner. Tyler Gietzen gets the job done. He's thorough, informative and truly a great asset to the BMW name. Thank you for doing an amazing job every time I bring in my car.

Great Customer Service

Has to be the best buying experience we have ever had. Everybody was extremely helpful and knowledgeable. Not your "normal" car buying outing. Thanks Ozzy for your help - you are outstanding in your field.

Simple Buying Process, Stress Feee

I purchased a used Jaguar XF with Steve Glusco at BMW Las Vegas. I found the car online and that same day Steve helped me arrange financing, negotiated the price, and had the car brought to the dealership the next day. Finalizing the transaction and taking delivery took less than 2 hours. I'm Very happy with my new car. The entire process was very simple and stress free.

BMW Service Visit

Always a great experience when either buying a car or servicing my purchased car.

Wonderful experience at BMW of Las Vegas

We were in the market for a new car and thought we wanted a Mercedes-Benz. The salesman at their dealership did not make us feel like a valued customer so we left and went to BMW of Las Vegas. We were immediately helped by a salesman, Shawn Sullivan. He was very friendly and listened to what we were looking for. He graciously showed us several cars he thought we would like and let me test drive a 2016 535i which we fell in love with. We started dealing with him on the price and were pleasantly surprised how easy the processed was and we were offered a fair price without a lot of haggling. We also were trading in a Toyota Prius. They offered me more money that I expected to get for the car (I had researched it's worth before going car shopping).From there we were sent to complete the sales paperwork with Joe Spilotros. He was professional and quick and we were out of there in no time. When we returned back to our hometown, three hours away, we noticed we forgot to retrieve our garage door opener from our car that was traded in. Joe immediately overnighted the opener back to us! We would definitely recommend buying a car from BMW of Las Vegas if you are in the market for a luxury car.

Great service

Facilities are clean.. My service adviser is very efficient always very helpful and friendly. He knows what he is doing and knows his job well.

Good comunication

Great service , helpfull bmw team extended warranty cover almost everything

Great Service!

Checked in for may Appt. Got a call when the car was ready and went in to find a perfectly clean and serviced car.Great service!

Great experience from start to finish

Very helpful in sorting through the many options that were available in the price range I was seeking. Found the perfect car!

good service,

It was great experience, TK was a great help everyone involve help the process to be a great experience.

Quick and Easy!

My first BMW was in 2010 and cannot imagine driving any other car. When you have an issue their customer service is the best. They listen to you and always try to help you with what you are looking for. I always enjoy dealing with BMW Las Vegas.

Horrible Lot, DONT BUY from BMW of Las Vegas

DO NOT buy a car from this lot. They are quick to get you in a car but I have yet to have one person respond to my needs after I bought the car. These are needs the lot should respond to but obviously they don't care because they got their money. Do yourself a favor and avoid this lot.

AMAZING Experience!!!!

Sal Cucco is a ROCKSTAR!!! He made the car buying experience one of the best I've ever had!!! No hassling, No haggling, No tricks , just good business :)) Sal definitely made us customers for life!!!!

Great Customer Satisfaction

I am very pleased with the great customer service at the service department at the BMW Sahara,Las Vegas. I hope that they always maintain that professionalism service standards reputation.Thank you for great experience.

Sales Agent is the best. Always ask for Apple

My mother and I had been in your store a few times. Apple Bratt was our sales agent. She has been and still is wonderful. She had searched for a car for my mother for weeks. She has followed up with her since her purchase. We can't believe our luck in finding Apple. I have purchased many high end cars and Apple has been the best agent that I have ever work with. She is outstanding in every way. OUTSTANDING

AAA+++++service and No one Dealership in town

they provide the Ultimate service, they gave me a loaner car to drive while my BMW 330i was in service. they service the car on time as pomiesed. when my car was done service, car was washed nice and neat even the inside. Thank you very BMW of Las Vegas.

I picked the right place to buy a car!!

I needed to replace my car and was able to find a wonderful used car in my price range and one to coordinate with my wardrobe at BMW of Las Vegas. My salesman, Sal handled all of my paperwork professionally and I was pleasantly surprised to find a great BMW vehicle to purchase. I would recommend this dealership to friends and colleagues when they are looking for a reliable top of the line vehicle.

Very satisfied client

The service was done correctly and on time! I have never had a bad experience there.

Good services

Good service, willing to work with you. Clean facility.

Great service

ceasear was awesome in the service department. Great coustomer service, polite as well.

Great service

Rich Torno- one of the service managers took time to explain needed mainteinence, kept me updated re: status of work and got me in and out of the dealership faster than expected, thank you Rich!

Great sales person,very helpful and attentive!

Went looking for a new car at BMW of Las Vegas and was met by a sales person named Takeshi they call him TK for short. From there everything else is history. He helped me get a great deal on a BMW X5 2015.He's very friendly knowledgeable helpful and resourceful. So when you go in to purchase your next BMW ask for Takeshi, he will make sure you're very well taken care of.Thanks TK!

Great service

I traveled from Utah to get a van I saw on line and got exactly the price that was listed! No hassles, they were great to work with!!

Great services...

Car went in for 50K mile service and new tires. Overall my experience was great and Ceasar was very helpful and informative and he did better in price matching brand new tires. Very happy with service !!

BWM 528i

Jeffrey did an amazing job and went well above and beyond what was expected of him. Always great dealing with BMW.

Great buying experience

Gonzalol made our buying experience so relaxed and smooth no pressure.

Great Purchasing Experience!

We purchased a certified pre owned BMW and the entire process was simple and stress-free. Just what you would expect when purchasing a luxury vehicle. Sam is very attentive and friendly. They added on an additional service package free of charge. We are very happy with our vehicle and the entire experience.

Great service

Overall happy service. Did not try too hard to upsell.

Stocken

Sam Baradhi, Salesman for BMW of Las Vegas was GREAT! The process was smooth, not pushy, straight to the point and expedient. I will refer Sam Baradhi to all my contacts that are looking to purchase or lease a BMW.

Always a good experience!

I have purchased 3 cars from this dealership and the process has always been a good one vs. other dealerships where you do the "back and forth thing" for hours, etc. My salesman was pleasant, friendly, and made things pretty easy and as quick as it could be. I would recommend this dealership to anyone looking to purchase/lease a BMW.

Great dealership

David made my buying experience a pleasure.Everyone was polite and helpful very upbeat.

Salesman

While I was online doing my due diligence through Cargurus.com, I found the perfect BMW for my wife and at the right price. I decided to go directly to the dealership BMW of Las Vegas where I met Dan Perlstein who made me feel very relaxed and at ease. We must have talked for at least a half an hour before he started asking what car I was interested in. He answered all my questions with knowledge and I think from firsthand experience. Dan must understand how the general public feels about how stressful it is buying a car; I did not felt that. If anyone is reading this review I recommend Dan to make your buying experience the best you will ever have.

Outstanding Service

I have always been a VW an Audi fan and this is my first BMW and the service was phenomenal. Carl Sterlin even drove to my business to see how the car was doing.

Great Service -Great Car

Jeffery Anderson - was very patient with me - It literally took me 4 month to make up my mind and finally he found me the Car, the Deal I wanted - couldn't be happier! Jeffery truly enlivens Customer relationship- Live BMW glad I found my way back. - the car is great!

The DREAM experience!

By some chance of fate I was gifted with the experience with Sam and Mo. They were an absolute dream to work with, I felt like family from the moment I walked in. The process of leasing my car was seamless, quick, and as good as it could possibly get. This was my first experience with BMW and I could not be more impressed. The hospitality was superb. I feel like I made two new friends and I am completely in love with my car! Win Win Win.

Great people! Excellent Service!

I took my 2014 BMW 5 Series car in due to the service engine light being on. Had to leave the car overnight because the programming of the computer wasn't complete. I was given a loaner to use until completion. The service was fantastic and personnel were knowledgeable and very pleasant. I had a good experience and will continue to have my BMW serviced at BMW of Las Vegas, NV on Sahara Ave.Mr Gerald Condon (Butch) was very helpful in explaining the problems to me and went above and beyond in making sure my needs were met. I thank him very much and hope to be assisted by him on my next service visit. Thanks again Butch!!

great Service

Everything about BMS and our salesman Keith was superb

Very Professional on all levels!

I don't think I will ever go anywhere else to purchase a car! Our client advisor, Jeff Anderson worked diligently with us and thoroughly explained and completed every detail. He was outstanding!!!

Very happy customer

Krystal was amazing! From the moment I made a phone call to find out about the car to the time we were driving off the lot with the car, the customer service we received was excellent! . At the start of this process I was out of state for Thanksgiving. She was on top of things. She made sure we were in contact via email. Everything was set up so that all I had to do when I got back into town was look at the car, drive it, and sign papers. No games. LOVED THAT! Straight forward.Thank you Krystal!

2016 BMW X3 28i Lease- amazing service!

Sam Barricella at BMW Las Vegas is great! He answered all my questions promptly and thoroughly. If you contact him he gets back to you within 24 hrs, if not immediately. He made sure that my first experience with BMW was nothing short of excellent. Although there were issues with my order, out of his control, he made sure to keep me informed and definitely made me feel like a valued customer. Great experience!

Mr. Phillip A. Braga

Both sales people that helped me were very knowledgable and helpful. They made my purchase fast and easy

Great service - always kind and courteous

Just brought in for 30,000 mile service and to reinstall driver side kick plate. Had 8:30 Am appt and was going to wait. Tyler saw me at 8:30 said it would take about 90 minutes and asked if that was ok. Finished a bit early, Waiting room is nice and comfortable. Coffee, tea, fruit, snacks, and football on TV could not be any better.

Excellent Service, Wonderful Experience

Buying my first car was easy with the help of everyone at BMW. They had such an amazing sales team! Everyone was very helpful and accommodating to the price I was hoping to pay for a first car...couldn't have asked for a better experience!

Pleasant buying experience

Friendly sales staff provided an efficient buying experience that resulted in a sales price that was fair to both parties.

BMW Las Vegas Rocks!!!

We were dreading the new car purchase process. From the moment we stepped into BMW Las Vegas, we could not have been treated better. The facility is spotless and well organized. Jeff Anderson, our sales Rep. immediately greeted us with open arms and proceeded to guide us through the model selection process. With his help, we quickly identified the model for us. Price negotiation was painless, yes...painless, which is usually the worst part of new car buying. Option selections were explained clearly. And, our trade-in negotiation could not have been fairer or easier. The new car was ultimately delivered ahead of schedule. Hats off to Jeff Anderson and BMW Las Vegas!

Thank you so much, BMW Las Vegas!

We were out of town when the temperature light came on. BMW sent a tow truck to take my car to the nearest dealer which is Las Vegas. Butch, the service advisor took care of everything and he is very pleasant. I got my loaner car for the day. BMW Las Vegas changed the electric water pump and washed my car. Everything is under warranty and my X5 is fixed. My car was done at the same day. Thank you very much for the wonderful service experience with BMW Las Vegas and Butch (the service advisor). I appreciate your help.

Outstanding service

Superb customer service and attentiveness. Clean facility, comfortable environment and constant update about the vehicle.

Great Experience

They gave me a deal I couldn't refuse. My salesman answered every Question I had. They were courteous and did not do a hard sell. I will travel from Cal to vegas to buy a car from them from now on.

Review for BMW

Very good quality service. Mr. Sam was very nice and understanding with all my needs.

Great Experience

Krystal Perry was our sales person at BMW of Las Vegas. She made our first BMW purchase a great experience. Everyone at BMW of Las Vegas are very friendly and they truly understand what customer service really is. Their awesome customer service did not end after signing all the paper work. Krystal is the kind of sales person you want to deal with all the time. She definitely goes above and beyond her job description to keep her customers happy.

Friendly staff

I've purchased BMW 5 series. I went to the BMW dealer to look for an used car to replace my 2011 BMW 3 series, which I had for 2 years and was nearing 50, 000 miles. ( bought it 2 years ago as an used car, from the same dealer). After doing math with my husband, we realize that leasing a new BMW is just the same deal as buying 2-3 year old car. Our objection was to have roughly the same monthly payments. The representatives at BMW helped us to achieve that goal.

Excellent Service; Smooth buying experience

My buying experience at Las Vegas BMW is super excellent, Sam Baricella is my sales guy, he is the best sales person I ever met, You should asked for Sam Baricella if you are in the market of getting a BMW. He won't pressure you in buying a car, unlike some other sales person. Plus the Eric his manager is great too very understanding and will give you a deal that you want. Everyone there is great, From sales dept to finance dept. I will surely get another car form this dealership. and it is highly recommended. Thanks guys!-

Seamless service, super-friendly staff.

I enjoyed the buying process, felt 100% comfortable with my purchase. The service crew and front desk team are always helpful and a pleasure to deal with.

I WON A CAR!

Sitting home Sunday night on October 4th my wife and I decided to attend the Greek Festival here in Las Vegas. Walking around we had seen a BMW they were raffling off and me being who I am who has never won anything in my life said "No way!" When my wife said go get a ticket.. Turning back around in the parking lot at the 2 min warning I bought a ticket. My wife said her gut feeling was is that I'm going to win that car.. So she said lets takes take pictures for good luck while we waited. Sitting there waiting for 0695 to be called I hear my first name.. 30 seconds must have gone by than my last name! I looked at my wife and she said "I told you, you were going to win!" Stumbling in shock barely being able to breath I go to the stage and show my license I was the winner of a 2016 BMW 328i. The next morning I was told to get in touch with Steve Broka at BMW Las Vegas so I left a message for a returned called. After his returned called we set an appointment for 3p on October 5th. And my new car was at BMW waiting for me. After going through some options because no one with a $38,000 credit at BMW would think straight I ended up taking the car I had won. Mr. Broka has gone from my car sales man to a friend. He helped us though the entire process and made sure we were taken care of. From the point we got there and still is today. I know not everyone is going to win a car in their life time but I highly recommend Steve Broka as their personal BMW Sales man because he goes over and beyond making everything effortless and stressfree. Thank you St. John's Greek Orthodox Chuch and BMW you both have changed my life. Kyle Plachy

Excellent Dealership/ Excellent Salesman

Easiest transaction ever! We've bought our fair share of cars, this is by far the easiest and best dealership we've ever dealt with. From the first introduction to Brian to signing the papers with Joe and the review of the car with Krystal, everything was top notchThanks guys, you have a great dealership

Positive Experience

We went to the BMW place on Sahara to get my car serviced. Started looking at used cars with the help of Jeff. Jeff was very knowledgeable and patient. After looking at several used cars, we ended up leasing a new car. Very positive experience.

EXCELLENT SERVICE

Excellent professional, quick, courteous. Very attentive, felt like I was VERY important and top priority!

TK Was Great

Great experience buying my car. TK was awesome to work with very professional. Even drove us to other BMW dealership in town to look at those cars too.

Desert BMW Still The Best

Desert BMW has the right cars at the right prices with a staff of professionals who actually listen and respond to your needs and desires. Additionally after you have bought a car from Desert they stay on top of service and maintenance schedules and then do a complete and great job when servicing your car. I couldn't be happier and will continue to do business with this outfit. In particular Steve Glusco is a legitimate BMW expert during the buying process and quite a gentleman I respect; then Danielle Kerley will step in after the purchase and insure your car is maintained to the max. Check it out. Classy car company.

Awesome Experience

This was an enjoyable experience and a fantastic vehicle lease. Glen was friendly, very personable, and extremely knowledgable regarding the vehicle leased. High pressure sales people can easily make a purchasing experience a nightmare. However not the case at this BMW dealership. Every member of the staff we interacted with added to the overall pleasant experience. I've returned to the dealership on several occasions to ask simple questions and Received the same friendly reception as my initial visit. Kudos to Glen and the staff at BMW for realizing that individuals have options when purchasing a vehicle and going the extra mile to create happy customers.

Stunning Experience! I am "over the moon"!!

I am still thunderstruck and it has been 3 days since I purchased my used BMW X3. I was treated like royalty and given the utmost dignity and respect by the BMW dealership in Las Vegas. I am totally comfortable with my purchase,and confident that I will be well taken care of while I own the vehicle. I also feel very pleased that I got true value for my money. Thank you to the staff at BMW Las Vegas!

Buying a new car from BMW of Las Vegas

I recently purchased a new 2016 BMW X-3 from BMW of Las Vegas. My salesman Carl Sterling was very courteous and professional from the beginning. He answered my questions and assisted me through the entire buying process. I have dealt with BMW of Las Vegas before and find them to be a "class act". Not only do I recommend BMW's but I highly recommend this dealership for the Ultimate Buying Experience.

BMW of Las Vegas

It was a very pleasant atmosphere. The salesmen were very knowledgeable about the vehicles.

Great service

The salesperson tyke at BMW was really geeat for a young man he has skills in making sure his customer is happy i appreciate that ..

Great experience!

Wow! Sal Cucco was so professional and funny at the same time. I was all set for one car and walked outside on the lot and saw something else that I wanted and he made the switch without hesitation! He wants his customers to be satisfied and that I am. I'm loving my X1...the quality of service was the best! I recommend this dealership with 5 stars everyone was helpful and atmosphere was glee!

Great service, great price!

I called ahead of time, worked out a deal. I went in over the lunch hour, and got my car. They gave me a great deal, great customer service. I'm very pleased with my car.

Great service

Joe Monaco took great care of me from start to finish. Couldn't ask for a better service advisor really went the extra mile getting my issues taken care of and all under warranty unlike most dealerships. If you own a BMW definitely bring it in to Las Vegas BMW on West Sahara they will get you taken care of and tell you exactly what it is no sugar coating.

EXCELLENT SERVICE

Sal was my sales rep he worked with the financing dept to get me approved as a first time buyer on a 2011 328i BMW I love it!!! Grahm in the Fiance dept was GREAT he was very helpful and patient and very nice guy... He made me confident that I made the right choice in my buying and helped me pick the right warranty for my needs.

Fantastic experience all around!

My sales professional was Brian Rozman. He is knowledgable, professional, and genuinely concerned with my needs. He provided me with all the information I needed to make an informed decision. He was not pushy or aggressive. I felt comfortable throughout the entire process that he had my best interest in mind. I am a customer for life and look forward to buying my next BMW from Brian.

Beautiful car

All I can said I'm happy with BMW series 3 . If I have more opportunity I'll buy anther BMW .

Great service

Prompt service, courteous & friendly. I can count on them to be thorough & honest.

Amazing Service, great people!

So my story is pretty simple, but speaks to the amazing customer service at BMW of Las Vegas. I brought my car in to fix a cup holder that pops out from the dashboard. They were going to give me a loaner car, since I couldn't get there until 4:00. Instead, they bumped my car up in the line, fixed the cupholder in less than 30 minutes, offered to detail my car if I wanted to wait for another 20 minutes, and I was on my way. I hope to never buy or fix a car anywhere but at BMW of Las Vegas.

Great service

Sal cucco is the best car salesman I've ever dealt with he's personable & patient

Great service,nice facility

Well.. I went in thinking .. Ahhh! all day here, since I have previously being in this car buying situation .. Nothing like I experienced before ..smooth transaction Lawrence was great and he was on top of everything I'm telling my friends about this experience .. If you have purchase a vehicle before you will know the difference it took only a couple hours for me no pain.. Talk to Lawrence bergenfield he was great thank you sir..

Happy Truck Buyer

Great experience, there was no surprises what they said happened. The truck I bought is awesome and exactly what I wanted.

Fantastic price Fantastic experience

I was driving up Sahara I was thinking about getting a shop truck saw a 2007 Nissan at a good price called to look at 2 hours later i was on the road with my new truck A+++++++++

Steve's great!!

Steve made this process as easy as possible and found exactly the car I was looking for with nothing more or nothing less than the options I was looking for.

Makes Process having a car serviced a Pleasure

Every aspect of the repair p/service process was well handled and exemplary.

excellent service, great entry level car

Employees are very customer oriented and friendly. They are well trained and will always make sure the customer gets what they need. When I bought my brand new X1 from this dealer, the employees and my sales agent made me felt like i was a king in their store. I never felt that hospitality before, every time i go to a luxury car dealer I got ignored most of the time by sales agent because i don't dress well. Not in BMW, they treat every customer very well no matter what you wear. I was also very pleased that i got the exact deal that i want. For years, I always wanted but hesitant to buy a luxury car, I can handle the monthly payments but one thing only worries me is about the maintenance and registration costs. I did my research and BMW is the only luxury car brand that offers zero maintenance for 4 years. Love my X1

Steve Glusco

Experience was good, was referred by a friend who purchased a BMW a year ago

Great, efficient and polite Service Department

I went to BMW LV to get the front tire replaced. Cesar in Service was very helpful and kept his promises. Great person to deal with.

Gonzalo is the best the 2nd BMW we have purchased!

This is the second BMW we have purchased from this dealership and are obviously very satisfied with the overall experience.

Great everything