BMW of Catonsville

TAFT BMW X1

I LOVE THE SERVICE AT BMW CATONSVILLE. CINDY HAHN IS MY SERVICE REP FOR MY BMW X1 . I JUST WANTED TO LET U GUYS KNOW THAT THE SERVICE THERE IS ALWAYS OUTSTANDING. THANK U CINDY HAHN, U ROCK !!!!!**********

Five star experience!

Benn Edwards made my experience in buying my first BMW a pleasant one. He was very professional, well dressed, knowledgeable, and went beyond the call of duty to ensure that my needs were met! I'd do it all over again! Thanks Benn!

Five star experience!

Benn Edwards made my experience in buying my first BMW a pleasant one. He was very professional, well dressed, knowledgeable, and went beyond the call of duty to ensure that my needs were met! I'd do it all over again! Thanks Benn!

Got a great car with Garry!

First off, Garry Leonce is the greatest! He's patient, funny and wants to be the best help he can be. He thoroughly explained financing options and he took his time to show me some great cars I would like, overall he was a huge help.As a first time buyer from a dealership, I thoroughly enjoyed my experience and would without a doubt come back to BMW of Catonsville!

Garry is the man!

First off, Garry Leonce is the greatest! He's patient, funny and wants to be the best help he can be. He thoroughly explained financing options and he took his time to show me some great cars I would like, overall he was a huge help.As a first time buyer from a dealership, I thoroughly enjoyed my experience and would without a doubt come back to BMW of Catonsville!

BMW of Catonsville

Recently purchased a 2013 BMW X5. Traveled from DE to look at the car and was not disappointed. Kyle Engert (client advisor) and Sam Choi (business manager) were great to work with. Highly recommending stopping by if you are in the market for a BMW!

FANTASTIC EXPERIENCE!

What a fantastic experience I had leasing a car at BMW of Catonsville on Saturday! From start to finish, I felt like everyone had my best interest at heart!

Benn Edwards is Great

I recently bought my 2016 BMW X1 from Benn Edwards at the Catonsville Dealership. This is the second BMW we have purchased from Mr. Edwards...(my husband bought the BMW 5 series 2 years ago). When I found the BMW I wanted, Benn Edwards was the first person we called because we had such a positive experience the first time. The buying process this time was no different and went extremely smooth. Mr. Edwards made the buying process "stress-free" and painless. I love my new BMW and would highly recommend Benn Edwards to friends and family and will definitely call Mr. Edwards if we have any future BMW needs. You are lucky to have Mr. Edwards on your staff...he is a real winner!!!

A Fantastic and Effortless Experience!

What a fantastic and effortless experience I had leasing a car at BMW of Catonsville this past Saturday! From the General Manager, Mike Maloney, to the Sales Manager, Sigis Skirpa, to the salesman, Dan Rykiel and Larry Cash in finance, I was in great hands!

Thanks Benn Edwards

I recently bought my 2016 BMW X1 from Benn Edwards at the Catonsville Dealership. This is the second BMW we have purchased from Mr. Edwards...(my husband bought the BMW 5 series 2 years ago). When I found the BMW I wanted, Benn Edwards was the first person we called because we had such a positive experience the first time. The buying process this time was no different and went extremely smooth. Mr. Edwards made the buying process "stress-free" and painless. I love my new BMW and would highly recommend Benn Edwards to friends and family and will definitely call Mr. Edwards if we have any future BMW needs. You are lucky to have Mr. Edwards on your staff...he is a real winner!!!

LEXUS

I purchased my used Lexus at BMW of Catonsville , the car was very clean and it was a very easy buying process , if you find a car at BMW of Catonsville , ask for Lonnie he is a great sales advisor.Very clean cars.Thanks again Lonnie.

No pressure, great service, and good advice!

I had previously visited another BMW dealership, but was not impressed with the customer service. I walked into BMW of Catonsville and immediately was impressed with their level of customer service. Garry Leonce, in particular, provided me with service of the highest level. Garry never pressured me into purchasing a new vehicle. Instead, he provided me with some advise that helped me make a decision that worked out for the best. I love my BMW 428i and look forward to my next purchase. Cheers!

No pressure, all respect and great advice!

I had previously visited another BMW dealership, but was not impressed with the customer service. I walked into BMW of Catonsville and immediately was impressed with their level of customer service. Garry Leonce, in particular, provided me with service of the highest level. Garry never pressured me into purchasing a new vehicle. Instead, he provided me with some advise that helped me make a decision that worked out for the best. I love my BMW 428i and look forward to my next purchase. Cheers!

BMW Catonsville Great service by Dan Rykiel

Great and professional service by Dan Rykiel. Thanks also to Genius Becky, Manny and Mr. Cash.

Easy purchase of a 2011 335.

Our salesman Garry was on point. BMW of Catonsville is an excellent dealership. Lots of Ultimate Driving Machines in stock. We will definitely go back for our next vehicle!

Satisfied

I have never been dissatisfied with my purchase and on going service at BMW Catonsville. What a friendly dealership and quality representatives! Garry Leonce is apart of a great team. He remains connected with his customers with customer service that will bring you back for your next BMW vehicle.

Purchase of 2017 X5

Great buying experience. The terrific sales team and staff made the purchase seamless and enjoyable. If you want to purchase a BMW without an hassle, this is the place to do so.

Love my new car!!

I found the exact car I was looking for here. It was super clean with low miles and at a fair price. If your looking for a new or used BMW check out BMW of Catonsville and ask for Lonnie. He is great salesperson and made the buying process very easy.

What an excellent experience with BWMofCatonsville

We had a wonderful experience with BMW of Catonsville, everything went very smooth. Especially the salesman Dylan Rausch is extraordinary, he is very friendly and cooperative. The way he demonstrated the vehicle is very good. Dylan made follow-up calls even after the sales which is very important for improving business's credibility. The follow-up adds value to the service and gives you an opportunity to build a relationship that could lead to additional sales from the same consumer and referrals.

What an excellent experience with BWMofCatonsville

We had a wonderful experience with BMW of Catonsville, everything went very smooth. Especially the salesman Dylan Rausch is extraordinary, he is very friendly and cooperative. The way he demonstrated the vehicle is very good. Dylan made follow-up calls even after the sales which is very important for improving business's credibility. The follow-up adds value to the service and gives you an opportunity to build a relationship that could lead to additional sales from the same consumer and referrals.

Go see Dylan Rausch and Manny the "money man"

My car buying experience went better than ever! Not only did I leave with my dream car but it went smoothly and quick! Dylan Rausch gave personal attention to every question, concern or indecisiveness. Manny assisted in finding solutions to my upside down trade. Together we found the perfect car for me but also one that aided in making the number work! Love my BMW and so happy they made this happen for me!

Dylan Rausch highly recommended!

Wanted to give a shout out to my salesperson Dylan Rausch and the money man Manny. The went above and beyond to make my buying experience a great one! Walked away with exactly what I wanted and couldn't be happier with my purchase!

Excellent Experience

What an excellent experience. Dylan Rausch....can not say enough great things about him. Larry and Manny were wonderful to deal with as well as was our BMW genius. These guys ALL went above and beyond. No high pressure...just excellent proven facts which led to a buying decision. Price and value were exceptional. The facilities are in outstanding condition.

Purchase of a BMW

Lonnie Overby, at BMW of Catonsville, was my salesperson for a recent purchase of a preowned BMW. Lonnie was highly professional, knowledgeable, and very efficient. He reviewed my budget objectives, provided me with choices that fit into that budget, worked with me and finance through the entire processs. While he was busy, he took the right amount of time working with me on test drives, provided me with information on operating the vehicle. Purchasing a car can be a stressful experience, however, Lonnie Overby made it as close to a pleasant experience as possible. I would recommend him to anyone in the market for a BMW.

Purchase of a Vehicle

Lonnie Overby, at BMW of Catonsville, was my salesperson for a recent purchase of a preowned BMW. Lonnie was highly professional, knowledgeable, and very efficient. He reviewed my budget objectives, provided me with choices that fit into that budget, worked with me and finance through the entire processs. While he was busy, he took the right amount of time working with me on test drives, provided me with information on operating the vehicle. Purchasing a car can be a stressful experience, however, Lonnie Overby made it as close to a pleasant experience as possible. I would recommend him to anyone in the market for a BMW.

Long Time BMW Owners

We have been BMW owners and customers of Catonsville BMW for over 16 years! We have always taken our cars to BMW Catonsville for all service needs and the outstanding service that we have received from your staff is a key reason we specifically purchase our vehicles from BMW Catonsville. Jamie Brenneman has provided exemplary service, professionalism, and wonderful support to use for years. When the transmission failed in our 2003 BMW 525i, we relied on our trust in Jamie and her exceptional recommendations. She personally sought support from key staff in the dealership to make sure that we were taken care ofDylan Rausch, Manny Elbaltimy, and Larry Cash. We were in the dealership for over 6 hours and Dylan, Manny and Larry were outstanding in their work and service in helping us purchase another BMW! We are very happy!

Helpful Salesman

Recently purchased a 2016 X3 from this dealership. Lonnie Overby was very helpful and a pleasure throughout the process. I would work with him again.

Sometimes, you are just simply amazed!!!

I contacted Catonsville BMW inquiring about a certified, 2014 BMW 535d Xdrive they had for sale. I promptly received a call from Lonnie Overby from the dealership. From the very beginning, Lonnie was a true sales professional. I live in Pittsburgh, PA and the dealership was 245 miles from my home. Lonnie was aware of this and went out of his was to not only answer my questions, but to provide information on the vehicle, copies of the certification reports, maintenance history, and answers about BMW financing.I made arrangements to meet him at the dealership, bringing my trade-inn along Tuesday of this week. When I arrived, Lonnie showed exemplary courtesy, product knowledge, concern for my needs and what I wanted for my trade and to make a deal happen. Lonnie, along with Paul their manager and used car appraiser went out of their way to say hello and to then discuss my trade. I didn't get the money I wanted, but felt comfortable in the reasons they shared with me for their trade appraisals. All in all, the difference was not a deal breaker.So now, I'm an owner of a Certified, BMW 535d Xdrive. And the entire buying experience, from Lonnie, to the general manager, used car manager, and Larry Cash, their finance manager, was pleasant, professional, and respectful, from start to finish. I have bought many cars and trucks over the last thirty years. Catonsville BMW has to rate as one of my top automobile dealerships I have ever worked with. And Lonnie truly exemplifies what it means to be a true sales professional.

EXCELLENT EXPERIENCE THANKS TO ANDY

I had the best experience at BMW of Catonsville thanks to Andy Perez! He was very knowledgeable , very patient , and got me into the exact BMW I wanted with very competitive pricing ! But the thing I enjoyed the most about my experience is Andy doesn't make you feel like just another customer, he treats you more like family. He was even friendly with my fiance that came afterwards and asked if he had any questions. Thank you Andy, I look forward to doing business with you in the future! -Michelle Y.

Sometimes, you are simply amazed!!!

I contacted Catonsville BMW inquiring about a certified, 2014 BMW 535d Xdrive they had for sale. I promptly received a call from Lonnie Overby from the dealership. From the very beginning, Lonnie was a true sales professional. I live in Pittsburgh, PA and the dealership was 245 miles from my home. Lonnie was aware of this and went out of his was to not only answer my questions, but to provide information on the vehicle, copies of the certification reports, maintenance history, and answers about BMW financing.I made arrangements to meet him at the dealership, bringing my trade-inn along Tuesday of this week. When I arrived, Lonnie showed exemplary courtesy, product knowledge, concern for my needs and what I wanted for my trade and to make a deal happen. Lonnie, along with Paul their manager and used car appraiser went out of their way to say hello and to then discuss my trade. I didn't get the money I wanted, but felt comfortable in the reasons they shared with me for their trade appraisals. All in all, the difference was not a deal breaker.So now, I'm an owner of a Certified, BMW 535d Xdrive. And the entire buying experience, from Lonnie, to the general manager, used car manager, and Larry Cash, their finance manager, was pleasant, professional, and respectful, from start to finish. I have bought many cars and trucks over the last thirty years. Catonsville BMW has to rate as one of my top automobile dealerships I have ever worked with. And Lonnie truly exemplifies what it means to be a true sales professional.

Excellent Service

BMW of Catonsville provide excellent service. Our sales advisor Lonnie Overby was exceptional with commitment to making sure we got the vehicle we wanted at the most competitive price. The entire staff made us feel like a V.I.P.!

Bought my 4th BMW from Sigis Skirpa. Happy!

Very friendly, professional, and competitive. Nice, long relationship which I value.

Nice Salesman

Lonnie was a pleasure to work thru-out our shopping experience.

1st BMW Excellect Experience

Based on my experience thus far, I will definitely buy BMW again. In addition, my sales rep, Lonnie Overby, was very instrumental in my decision to purchase from BMW of Catonsville. In my search for the right BMW (model, color, package, etc.), Lonnie was very knowledgeable and kept me informed as to when my car would be ready for pickup. He was also very helpful after the purchase. My kudos and thanks to Lonnie for helping to make this purchase a pleasurable experience

Excellent Sales Experience - BMW

Based on my experience thus far, I will definitely buy BMW again. In addition, my sales rep, Lonnie Overby, was very instrumental in my decision to purchase from BMW of Catonsville. In my search for the right BMW (model, color, package, etc.), Lonnie was very knowledgeable and kept me informed as to when my car would be ready for pickup. He was also very helpful after the purchase. My kudos and thanks to Lonnie for helping to make this purchase a pleasurable experience

Excellent Experience

Lonnie Overby provided outstanding service helping me to select and understand everything about the car I wanted. I started my car search online late one night, I selected a car that I wanted to see and test drive at BMW of Catonsville. Lonnie called me by 9:00 the very next morning to better understand my needs. Prior to calling me, he sent more detailed information about the car to me via email. Lonnie made himself available that same morning to show me the car, allow me to take a test drive, and he answered all of my questions. I had only a limited amount of time to discuss the numbers and potential purchase agreement. However, Lonnie prioritized all of my requests and insured that my needs were prioritized with his manager and finance staff too. Lonnie made me feel like I was the most important person in the dealership, and this gave me comfort in buying the car I really wanted from BMW of Catonsville.If you are looking to buy a BMW in the DMV area, I recommend you start with BMW of Catonsville for a pleasurable buying experience. Be sure to ask for Lonnie Overby!

Excellent Experience

Lonnie Overby provided outstanding service helping me to select and understand everything about the car I wanted. I started my car search online late one night, I selected a car that I wanted to see and test drive at BMW of Catonsville. Lonnie called me by 9:00 the very next morning to better understand my needs. Prior to calling me, he sent more detailed information about the car to me via email. Lonnie made himself available that same morning to show me the car, allow me to take a test drive, and he answered all of my questions. I had only a limited amount of time to discuss the numbers and potential purchase agreement. However, Lonnie prioritized all of my requests and insured that my needs were prioritized with his manager and finance staff too. Lonnie made me feel like I was the most important person in the dealership, and this gave me comfort in buying the car I really wanted from BMW of Catonsville.If you are looking to buy a BMW in the DMV area, I recommend you start with BMW of Catonsville for a pleasurable buying experience. Be sure to ask for Lonnie Overby!

Excellent buying experience!

Benn Edwards was very knowledgeable and made the entire process so easy for myself and my boyfriend. I am extremely happy with his service and would highly recommend him and BMW of Catonsville!

A+ Buying Experience

Benn Edwards is the best. This was the smoothest car buying experience of my life. We looked online and found the perfect car at a great price. We went on a test drive and took it home the same day. I highly recommend this dealership.

Great Experience!!

Our family has purchased many cars from Dylan and BMW of Catonsville. We always have great experiences and would highly recommend going to see Dylan. He is a great salesmen, extremely knowledgeable and is always able to answer any questions. We will always be purchasing our cars from him and BMW of Catonsville!

Great Experiences!!

Our family has purchased many cars from Dylan Rausch and BMW of Catonsville. We always have great experiences and would highly recommend going to see Dylan. He is a great salesmen, extremely knowledgeable and is always able to answer any questions. We will always be purchasing our cars from him and BMW of Catonsville!

MileOne Catonsville review - Brian Brennan

Brian Brennan at MileOne Catonsville did a phenomenal job assisting me with my new purchase Sept 2016. He worked closely with me on collecting the needed documentation before I showed up so that we could quickly turn things around. His demeanor and knowledge were top notch, and he listened and helped with the questions and requests I had. I highly recommend Brian to anyone else.

Excellent experience!

As a single woman I was not pressured to make a hasty decision without exploring my options, even outside the dealership. When I had questions about how to navigate the process of what to do with my car damaged in an accident my salesman,Garry, went above and beyond to make sure I understood my options. I felt in control of my decision and the process of buying my car was very pleasant! Thank you!

2nd BMW in 6mo

I love each of my experiences at BMW. I will without a doubt be a customer for life.

Amazing Experience!!

I have been going to Catonsville BMW for awhile now. Fortunately I happened to get the same sales person and finance person t work on my recent purchase. As usual these folks are beyond amazing!!. I am so happy to have had such great professionalism and knowledgeable individuals working on my deal. I would definitely recommend Gary Leonce and Larry Cash to anyone who needs their service. BMW is bless to have these amazing people working for them in the sales department.

Great Experience!!

I have been going to Catonsville BMW for awhile now. Fortunately I happened to get the same sales person and finance person t work on my recent purchase. As usual these folks are beyond amazing!!. I am so happy to have had such great professionalism and knowledgeable individuals working on my deal. I would definitely recommend Gary Leonce and Larry Cash to anyone who needs their service. BMW is bless to have these amazing people working for them in the sales department.Happy Client!!

A+ Dealership

This was the smoothest car buying experience of my life. We looked online and found the perfect car at a great price. We went on a test drive and took it home the same day. I highly recommend this dealership.

Sales Review

Mr. Garry Leonce was amazing. I called several BMW dealers in the area when I was looking into buying a BMW. I eventually went with Mr. Leonce because he did not try to just sell me a car. He listened to me about what I wanted. Mr. Leonce was kind, considerate, easy to talk with, and very professional. Mr. Leonce, I love my BMW. Thank you for everything, you were great from start to finish. I have been telling all my friends and family how amazing you were. There is no doubt that I will be sending some business your way. Thanks again

New X1 with Dylan - 5 Star Service!

My husband and I started to work with BMW of Catonsville on the purchase of a new X1. From the start it was very smooth and the process couldn't have been easier. Dylan our salesman and BMW expert made the buying process seamless and so far our best car buying experience. We will be recommending BMW of Catonsville and Dylan to anyone looking for a BMW. 5 Star service all the way. Thanks Dylan!

New X1 5 Star Service - Dylan

My husband and I started to work with BMW of Catonsville on the purchase of a new X1. From the start it was very smooth and the process couldn't have been easier. Dylan our salesman and BMW expert made the buying process seamless and so far our best car buying experience. We will be recommending BMW of Catonsville and Dylan to anyone looking for a BMW. 5 Star service all the way. Thanks Dylan!

Purchase at BMW of Catonsville, MD

Joe Rivera offered me a great vehicle buying experience where it was a win-win transaction! The staff was friendly and accommodating! I'd recommend to all of my acquaintances.

Excellent Sales Rep

My experience with BMW of Catonsville and Lonnie was both friendly and professional. I left with a great vehicle and a great deal information on BMW. My wife was very impressed with the cleanliness of the facility and the time Lonnie spent with us answering questions regarding the BMW.

2013 BMW X1 xDrive28i CPO

Looking for cars online is both easy and exciting for me and my wife but getting all the assistance leading to purchasing one can be frustrating. Thanks to the awesome staff of BMW Catonsville, we are now proud and happy owners of a CPO 2013 BMW X1.We were assisted by Mike Maloney(GM), Joe Rivera(Sales), Becky Hughes(BMW Genius), and Sam Choi(Accounting). They walked us through the buying process and made it easy for us to understand facts about the specific car we were interested in which benefited us being first time BMW car buyers and let us into their personal experience as well being BMW owners themselves .You guys went above and beyond your responsibilities to help us get the car that we wanted and the service that we needed. And just like what we were told the moment we walked in to the dealership, we were not just in for a luxury car but, we were also in for the experience ... and that's how purchasing a car should be. Thank you no end BMW Catonsville!!! We'll see you again.

BMW of Catonsville, MD

Joe Rivera offered me a great vehicle buying experience where it was a win-win transaction!

Superb CPO 750Li at BMW of Catonsville

I loved the whole online experience of buying a CPO 2014 750Li loaded from JOE RIVERA. He is wonderful and answered all my questions thru email, text, etc. Multiple ways to communicate with him and always prompt. He was transparent with the vehicle and sent me all the info on the car with pictures, service history, car fax and new pictures. I put down some initial cash to hold the car, negotiated a lower price and uber'd to the dealership. I test drove the car, went over all the electronics with Jake(BMW Genius)., and drove home in this cruise liner. The enthusiasm of Joe and young Jake was wonderful. Jake was as enthusiastic about BMW's as I was when I saw the baseball field as a child. The exeperience was great and I highly recommend and ask for JOE RIVERA.

Joe is the man at BMW of Catonsville

I loved the whole online experience of buying a CPO 2014 750Li loaded from JOE RIVERA. He is wonderful and answered all my questions thru email, text, etc. Multiple ways to communicate with him and always prompt. He was transparent with the vehicle and sent me all the info on the car with pictures, service history, car fax and new pictures. I put down some initial cash to hold the car, negotiated a lower price and uber'd to the dealership. I test drove the car, went over all the electronics with Jake(BMW Genius)., and drove home in this cruise liner. The enthusiasm of Joe and yound Jake was wonderful. Jake was as enthusiastic about BMW's as I was when I saw the baseball field as a child. The exeperience was great and I highly recommend and ask for JOE RIVERA.

New 2017 430i

My wife was looking for an x drive convertible so we ended up at Catonsville BMW. The sales experience was awesome. Brian Brennan took excellent care of us and the wife has her dream car. Brian was thoroughly knowledgeable and dealing with him was a breeze. Kudos to all at Catonsville. Business manager was also great. Sorry I forgot his name.

Great experience at BMW of Catsonville

I have never done an online survey before because I have never been inspired by a car dealer to say anything positive about the experience but all of that changed when I went to BMW of Catonsville and met up with a salesman named Dylan Rausch. Not only is Dylan the most informative salesman I have ever spoken to but he was also kind and down to earth and because of him and Larry Cash the Finance Director I now look at car dealerships completely different than I did in the past. I don't ever want to buy a car from anywhere else because for the first time I feel like I have some one in my corner that I can trust. They went over everything with me and showed me what was important to me and why. This was the best experience I have ever had buying anything and I have already referred several friends and family to go see Dylan. I wish that all dealerships operated the way this one does and if they did the whole automotive business would be seen completely differently. I would encourage anyone considering buying a new or pre-owned car to go see Dylan and the rest of the team at BMW of Catonsville and be prepared to get what you want and be treated with the utmost respect by people that will have your back anytime you need them. Absolutely the best buying experience I could have wished for and then some.

Sales Represenatative

Lonnie the Sales Rep made us feel relaxed and after discussing our needs , Lonnie aggressively provided exactly what our family needs were at this time. I was impressed with the overview in which he presented the BMW vehicle. The decision to purchase was extremely easier due to the relaxed atmosphere that Lonnie provided. My wife and I are sure the next vehicle will be purchased at Catonsville BMW .

Benn is awesome

I bought a 2011 bmw z4 an in amazing condition. Benn Edwards was an outstanding salesman throughout the whole process. He was very attentive of my every message. Since i live in VA and this dealership is located in MD it was quite a drive to make, so Benn made sure that I only had to make the one drive to pick up the car. Very helpful and polite. 10/10.

Great experience buying a new BMW

I had a great experience at BMW of Catonsville. I was looking for a very specific car, which they had and was also already nicely discounted. Dan R. was extremely helpful and professional through the entire process, and even went out of his way to pick me up from my house to take delivery of the car at the dealership. I've purchased a lot of cars, both new and used, and BMW of Catonsville is a class act. I will see them again in 3 years when my lease is up.

Buying an SUV

My experience with BMW of Catonsville and Benn Edwards was both friendly and professional. I left with a great vehicle and a great deal. I would definitely recommend this dealership to any of my friends.

Buying a used SUV

My experience with BMW of Catonsville and Benn Edwards was both friendly and professional. I left with a great vehicle and a great deal. I would definitely recommend this dealership to any of my friends.

2013 Certified BMW X1

My husband and I thank you all for your help and we appreciate the time, patience and understanding. We knew what its like to go through the car buying experience and this was a very pleasant and easy experience for us. We never felt obligated or pressured and we were able to get a great deal with our trade in. Again, thanks so much.

Great Place

I purchased a used car from Ernest and he was great. Got a clean car at a excellent price. I highly recommend him and the dealership.

2016 BMW X5M Purchase at BMW of Catonsville

I originally ordered my 2016 X5M through another dealership, but shortly after the order was placed, the salespersons behavior changed for the worse and I opted to abandon that order and try again at the top-rated dealership in Maryland. I was immediately impressed with the customer service, the ease of purchase, and the personal feel to the process that BMW of Catonsville offers.Joe Rivera was my salesperson and he is incredible at his job. Joe always had time for me and my questions. He walked me through the ordering process, showed me the different options, made personal recommendations, and thoroughly explained each step of the process to me. He also volunteered the Service Center Delivery option to me, which I couldnt make work due to my schedule.Throughout the process, Joe kept me informed. He quickly tracked down information when I had questions, and constantly kept me updated on my build status.When my vehicle was ready, Joe explained the shipping and delivery process, and when my X5M arrived Joe had everything in order (paperwork, service department, accessories, etc...). I especially appreciate that after my purchase, Joe still wants to be my point man and have me run all BMW-related needs (service, winter tire purchases, etc..) through him. Im not kidding when I say he is my personal concierge at BMW of Catonsville.Manny, the dealership manager, is another star here. This dealership truly cares about customer service and the customer experience. Joe and Manny helped me with my vehicle choices and saved me, through their advice and experience, from several ordering mistakes . Manny always checked in to make sure I was happy with the service and always offered himself to be available if I ever needed anything.I am completely happy and satisfied with my salesperson, Joe Rivera, manager Manny, and the entire service department, especially my service manager, Neil Taylor.The service department runs like a well-oiled machine. You drive in, inspect the vehicle, sign a few documents, inspect your loaner, and out you go. Pick up is the reverse of this. Fast, efficient, and with a smile!And my X5M? Wow, I smile every day I drive this vehicle. She growls, she lunges, she is so stable and nimble...and boy does she move!Thank you Joe! Thank you Manny! You run a first class operation. I am thankful to have had you be part of my BMW X5M ordering and purchase process and look forward to continuing to work with you in the future. Well done!

BMW X5M 2016 Purchase at BMW of Catonsville

I originally ordered my 2016 X5M through another dealership, but shortly after the order was placed, the salespersons behavior changed for the worse and I opted to abandon that order and try again at the top-rated dealership in Maryland. I was immediately impressed with the customer service, the ease of purchase, and the personal feel to the process that BMW of Catonsville offers.Joe Rivera was my salesperson and he is incredible at his job. Joe always had time for me and my questions. He walked me through the ordering process, showed me the different options, made personal recommendations, and thoroughly explained each step of the process to me. He also volunteered the Service Center Delivery option to me, which I couldnt make work due to my schedule.Throughout the process, Joe kept me informed. He quickly tracked down information when I had questions, and constantly kept me updated on my build status.When my vehicle was ready, Joe explained the shipping and delivery process, and when my X5M arrived Joe had everything in order (paperwork, service department, accessories, etc...). I especially appreciate that after my purchase, Joe still wants to be my point man and have me run all BMW-related needs (service, winter tire purchases, etc..) through him. Im not kidding when I say he is my personal concierge at BMW of Catonsville.Manny, the dealership manager, is another star here. This dealership truly cares about customer service and the customer experience. Joe and Manny helped me with my vehicle choices and saved me, through their advice and experience, from several ordering mistakes . Manny always checked in to make sure I was happy with the service and always offered himself to be available if I ever needed anything.I am completely happy and satisfied with my salesperson, Joe Rivera, manager Manny, and the entire service department, especially my service manager, Neil Taylor.The service department runs like a well-oiled machine. You drive in, inspect the vehicle, sign a few documents, inspect your loaner, and out you go. Pick up is the reverse of this. Fast, efficient, and with a smile!And my X5M? Wow, I smile every day I drive this vehicle. She growls, she lunges, she is so stable and nimble...and boy does she move!Thank you Joe! Thank you Manny! You run a first class operation. I am thankful to have had you be part of my BMW X5M ordering and purchase process and look forward to continuing to work with you in the future. Well done!

A very co-operative sales team

BMW Catonsville has an excellent sales team. I recently leased a new car from them and ran into an issue of lease payment for both my old and new car for the same month. Paul Angel and Joe Rivera from BMW Catonsville sales team were very co-operative when I brought up this issue and promptly agreed to resolve the problem by issuing me a refund check.I am very grateful to have found a great dealership in my neighborhood.

Easy Process - Knowledgeable Staff

Leased a new 2016 328i X Drive. Process could not have been easier. Highly recommend this dealership. Benn Edwards was great. Good communicator and patient with my first entry into leasing and the luxury car market

Exceptional Service !!!

First off, Garry Leonce is the greatest !!! He is the go to guy. Garry was very patient with us. He had answers to all of our questions. Garry is caring and paid special attention to details and catered to our needs. It was a pleasurable experience buying a car at this dealership. I will definitely recommend Garry to anyone wanting to buy a car.

Worst Dealer Experience

The worst dealer experience I've gone through after owning 5+ BMW's. The quick summary - negotiated & purchased a 2016 M3 for my birthday with Joseph 'Joe' Rivera. After signing a buyers order, dealers sheet, credit app, $2000 deposit and copy of drivers license the car could not be delivered due to BMW recall hold on M3's and other models. Given the situation, I decided to wait. I waited a month and spent $600 on a rental. When the recall hold was up, I booked my flight and called up Joe to schedule pick up. That's when Joe informed me that we no longer had a deal due to improved demand for the car and management no longer accepting my original deal. I have all of the process/communication on email. This was shocking given that it's a BMW dealership. How low can the management be to not honor the deal? Anyway, in the end, I'm out $600 for rental, my dream ride as supply dried up and duped by a dishonest salesman and dealer management. To close out, I asked for an explanation from GM but still waiting. I suggest staying away given that anyone dealing with BMW of Catonsville will run the risk of being swindled.

Very good buying experience with Lonnie Overby

Lonnie was very efficient and helpful in helping us find the right BMW 535i. He was easy to deal with in regards to agreeing on a price and the other details involved in purchasing the car. Their pricing is very competitive and I would highly recommend Lonnie and the dealership when buying a new or used BMW.

Exceptional Experience

We found our experience with BMW of Catonsville to be exceptional. We traveled from New York to purchase a vehicle here initially because of competitive pricing and vehicle stock... but our satisfaction with this dealership didn't stop there.We were fortunate enough to work with Dylan Rausch who guided us through the entire sales process. He was thorough, kind, knowledgeable, down-to-earth and service-oriented. He introduced us to the general manager who was out on the floor and very involved with his team the entire time we were there. We were very impressed by all of the staff, as anyone we came in contact with was polite and helpful. We then finalized our business with Sam Choi. Sam was extremely thorough with us and explained every aspect of the financials as well as went over all of our options in detail. Sam too was extremely down-to-earth and wonderful to work with.Having purchased many cars over the years in New York, we found this dealership to outshine them all. Our travels were well worth it. We never felt like we were being pushed, rushed or pressured in any way (as we have experienced in NY). We were extremely comfortable with all of the employees at this dealership, as they made every aspect of the process pleasurable and not once did we feel like it was a merely a 'business transaction.'We will definitely be back for our next vehicle!

Exceptional Experience

We found our experience with BMW of Catonsville to be exceptional. We traveled from New York to purchase a vehicle here initially because of competitive pricing and vehicle stock... but our satisfaction with this dealership didn't stop there.We were fortunate enough to work with Dylan Rausch who guided us through the entire sales process. He was thorough, kind, knowledgeable, down-to-earth and service-oriented. He introduced us to the general manager who was out on the floor and very involved with his team the entire time we were there. We were very impressed by all of the staff, as anyone we came in contact with was polite and helpful. We then finalized our business with Sam Choi. Sam was extremely thorough with us and explained every aspect of the financials as well as went over all of our options in detail. Sam too was extremely down-to-earth and wonderful to work with.Having purchased many cars over the years in New York, we found this dealership to outshine them all. Our travels were well worth it. We never felt like we were being pushed, rushed or pressured in any way (as we have experienced in NY). We were extremely comfortable with all of the employees at this dealership, as they made every aspect of the process pleasurable and not once did we feel like it was a merely a 'business transaction.'We will definitely be back for our next vehicle!

Poor service

I have BMW 2008 5 series, once one highlight is off, I came to BMW service, he told me it would cost $375 include labor. Then I went to a body shop in Clarksville, they ordered BMW parts, fixed it for me, charged me $49 include labor.

Great experience from out of state customer!

I purchased a used 2016 Mazda Miata from Lonnie Overby, who was beyond helpful and always answered all me questions and concerns in a very timely manner. Upon arrival the vehicle had some minor undisclosed damage that I brought to Lonnie's attention, and both he and Paul Angel, decided to cover my expense to get the vehicle fixed to my standards. I appreciated them doing what they could to make me a happy customer and would def do business with them in the future because of this and would highly recommend them.

Excellent Dealership

I had a wonderful car buying experience at your dealership.My sales associate Dylan Raush has helped in wrapping up the sale so quickly and worked patiently on my requests.

Fantastic!

Excellent Service! We had not planned on buying a car but Ernest took the time and showed us the car we needed. Manny also was great at explaining how leasing was the right option for us. And Jake the Genius for helping us figure out all the great tech stuff. Great team! Many thanks

Great for the 8th time

We've used the same salesman for the past 8 cars now. We have always had the best experiences working with Dylan. He and the dealership have always gotten us the car we want at the price we want. We will always purchase are cars thought Dylan. All of the people who helped us at BMW of Catonsville were extremely helpful and we are very satisfied.

EVERYTHING AND MORE

This place is honestly the greatest. this dealership connects and cooperates with you to get what you want. Dylan is truely a miracle worker. My family has bought almost 10 cars from him. He is seriously so awesome and is so honest/real with you. Not a typical annoying car salesman who bugs you 24/7. He treats you like family and wants nothing but the best for you! Thanks again to this awesome dealership and Dylan!!

Great Experences!

Dylan has been our car salesman for 8 different cars now. He is the best! We've always had the greatest experiences when we go see him. The dealership always seems to work with us and get us into the car we want at the price we want. Thanks again to all of the people at BMW of Catonsville!

Ernest Bokro was wonderful to work with

We had an excellent experience with BMW of Catonsville. Ernest was attentive to our needs and communicated in a timely and efficient manner. We love our new BMW and would highly recommend this business.

LONNIE OVERBY IS THE MAN

I decided it was time to buy a BMW. After doing extensive research, I decided to purchase a M235i and reached out to BMW Catonsville with some specific questions. I e-mailed BMW Catonsville and Salesman Lonnie Overby emailed me right back and set up a time to talk later that day. He was actually off work when we talked and still spent quite a bit of time answering my questions. I was test driving two days later and placing an order for my new M235 shortly thereafter. Lonnie was fantastic! - high energy, very knowledgable, patient about my many questions, and honest about the pros and cons of various vehicles and features. He made sure I was getting exactly what I wanted and kept in touch while it was being shipped so there were no surprises. On delivery he explained the various features, made sure I understood the service department process, and encouraged me to take it easy with such a fast car After I got my car, I realized I spaced on getting the rubber floor mats because of the winter rain and Lonnie took care of it right away. He was awesome to work with and I'll definitely be referring friends to him. The Catonsville sales building is amazing. A huge selection of vehicles, great amenities, and the people who work their seem to genuinely enjoy their work and each other. Everyone was so friendly and helpful, and not in that stereotypical car sales way. If you're considering a BMW, go to see Lonnie Overby at Catonsville BMW. It will be the best car buying experience you ever have. It was for me................

Pain free experience

Benn was incredibly easy to deal with. He was able to hit our price and there were no surprises or last minute changes to the price. He made the buying experience very easy. I would definitely buy or lease another car from Benn.

VERY Satisfed Customer

I have previously purchased my cars from another dealership, however, last week, I stopped into BMW of Catonsville to view a car I saw on their website. I initially spoke with Brittany, who was very friendly and recommended that I speak with Joe Rivera. Joe was very friendly and his level of customer service was exceptional, he listened to me and make recommendations based on what I wanted. Joe along with Paul worked to find the best car for me and put together a deal that I would be happy with. The entire team was very friendly and the level of customer service I received from Brittany, Joe and Paul was wonderful and I would definitely recommend anyone looking to purchase a BMW to work with them!!

Great purchase!

He was Kind and gave me the best price ! Before I met him I negotiate the price a few times, but he was the best dealer.

Had great experience with Benn

He was Kind and gave me the best price ! Before I met him I negotiate the price a few times, but he was the best dealer.

Great and easy experience!!!

Benn was very knowledgable, He listened to our needs, wants, and expectations. Then he provided several vehicles that met our expectations and explained the differences between the various selections. Once we settled on a car, Benn worked with the dealership to provide a better price. We will likely purchase another BMW from BMW of Catonsville. We intend to work with Benn for any future needs as he is an exceptional salesman.Thank you

Go to Joe Rivera at BMW of Catonsville

Have a great relationship with Joe. I love his direct and concise way of delivering me the numbers for the car, i for one will be coming back to him next year for my wife's upgrade.

Go to Joe Rivera at BMW of Catonsville

Have a great relationship with Joe. I love his direct and concise way of delivering me the numbers for the car, I for one will be coming back to him next year for my wife's upgrade. the facilities are very cool and all the staff is warm towards you.

Excellent experience

I purchased my first BMW from Joe Riviera this week. He made the buying experience an absolute pleasure. He was patient with all my ignorant questions, straightforward and was not at all pushy. The entire team that worked with me was excellent: Joe, Jake (BWW genius), Sam and Larry. I definitely recommend this team of guys to anyone who wants a stress free buying experience. BMW of Catonsville is an excellent dealership. I will definitely be servicing my car there and will return for any future car purchases.

2009 335i Manual.......:)

BMW of Catonsville is the best. Traded in my 05 for an 09 manual. Hard to find and what a beauty. The staff, crew and Joe Rivera were Awesome. Thanks Mike Maloney and Paul Angel.Friendly, organized, no MVA work for me to do. I am one happy customer. ThanksJ. Yoo

Mile One and Joe Rivera

We are now on our 5th BMW from Mile one and specifically Joe Rivera and his team. We have purchased from other dealers, but have now settled on Mile One. Being welcomed by name, having the understanding of our needs, and having the lowest prices have us returning for all of our vehicle needs. The service is first class, the process is simple, and the quality can not be matched. I challenge their customer-service model against ANY other dealerships!

Lonnie Overby is Amazing!

My experience with BMW of Catonsville was amazing! I was looking for a car and Lonnie Overby assisted and provided above and beyond service. This was my first time purchasing a car and he was in my corner and a strong advocate for me to make sure customer service was given. I would highly recommend others to come see Lonnie because of not only of his skill set with dealing with cars, but him being so personable and honest about each step. I walked in apprehensive to going in not trusting car salesman and I walked out with a new family member and friend. Thanks Lonnie!!

Thank you Benn Edwards!

This is my second car I purchased from Benn Edwards! Benn's focus on providing excellent customer service is evident by the way he treats his customers. His friendly demeanor, patience, and listening skills are demonstrated throughout the whole process. He will help you choose the right car for you without any other underlying agenda. Working with Benn is a truly comfortable experience, as there is no pressure to quickly close a deal, no upselling, and no judgement. He truly cares about his customer first, and then selling a car second.My 2 experiences with Benn have been nothing short of outstanding - he is a thoughtful and comforting presence from the beginning of the process straight through the end...and even afterwards. He still avails himself to answer any questions or concerns I may have.Benn Edwards seamlessly personifies exemplary professionalism coupled with an affable personality! I look forward to working with Benn again for my 3rd car!Thank you very much for all of your help and patience, Benn! I LOVE my new car!!!

Benn Edwards exemplifies customer service!

This is the second car I purchased from Benn Edwards. As a female shopping in a car dealership I feel I have to keep my guard up in order to negotiate the best deal; however, Benn allayed all of my suspicions and fears by providing me with the car I wanted without any hassle or overbearing upselling. Benn listened to my wants and needs and patiently worked with me to choose the best car(s) for me. Any questions or requests I have even AFTER I purchased my car are still answered in a timely manner. He is very personable, always helpful, and makes you feel like a valued customer. Benn's customer service extends beyond the closing of his sale...I look forward to working with Benn again for my 3rd car!

Great experience!

Went in to check out a used vehicle and ended up buying it. Joe Rivera was our salesman and he went above and beyond to make our buying experience great. He was very open and upfront about what the vehicle needed as well as great with communicating/keeping us updated. I highly recommend Bmw of Catonsville.

Amazing Service

Prior to coming in to the Catonsville BMW dealership, I completed an online credit application to expedite the buying process. Less than 5 minutes later, I received a call from Mr. Joe Rivera. From the moment I spoke with Mr. Rivera, I knew that I was connected with the most capable, caring, patient and knowledgeable salesman. He made the car buying experience a wonderful one. He showed me several cars and encouraged me to select the car that "I" loved and would enjoy taking home. He gave me time to think to ensure I made the correct choice. He provided his mobile number and encouraged me to call at any time if I had any additional questions. The following day he was off but took the time out of his personal schedule to text me just to check in. When I arrived Saturday morning, Joe Rivera was waiting to assist me. He was patient and encouraged me to drive the car of my choice again to make sure that I was making the best choice. During my entire experience, I felt like I was the priority and everyone around me wanted to make buying a BMW an enjoyable experience. I am committed to being a life long customer of Catonsville BMW as they exceeded all expectations!!!! Much appreciation Joe Rivera and the BMW Family, you are truly "One of a Kind".

Outstanding Experience!!

Prior to coming in to the Catonsville BMW dealership, I completed an online credit application to expedite the buying process. Less than 5 minutes later, I received a call from Mr. Joe Rivera. From the moment I spoke with Mr. Rivera, I knew that I was connected with the most capable, caring, patient and knowledgeable salesman. He made the car buying experience a wonderful one. He showed me several cars and encouraged me to select the car that "I" loved and would enjoy taking home. He gave me time to think to ensure I made the correct choice. He provided his mobile number and encouraged me to call at any time if I had any additional questions. The following day he was off but took the time out of his personal schedule to text me just to check in. When I arrived Saturday morning, Joe Rivera was waiting to assist me. He was patient and encouraged me to drive the car of my choice again to make sure that I was making the best choice. During my entire experience, I felt like I was the priority and everyone around me wanted to make buying a BMW an enjoyable experience. I am committed to being a life long customer of Catonsville BMW as they exceeded all expectations!!!! Much appreciation Joe Rivera and the BMW Family, you are truly "One of a Kind".

Excellent Dealer

Went in to check out a used vehicle and ended up buying it. Joe Rivera was our salesman and he went above and beyond to make our buying experience great. He was very open and upfront about what the vehicle needed as well as great with communicating/keeping us updated. I highly recommend Bmw of Catonsville.

BMW experience.

I was recommended to see Joe Rivera to help me with my 100 questions I needed to ask. He was very patient and not at all pushy. That alone was very important to me. He educated me on leasing and purchasing. I have been a BMW owner for the last 16 years. His communication was superior and always got back to me in a timely fashion. I did purchase a vehicle and I am very pleased. I would recommend Joe to any or my friends. It was an awesome experience!

BMW of Catosnville

Lonnie was the only person who gave us the TrueCar price. Within 10 minutes of submitting the request, he called and we brought the car the sameday. The best experince I ever had purchasing a car!Sincerely,Geneta Nelson

Easy fun buying experience

Walked on the lot last week on Monday, just taking a look at a few vehicles I had seen online and wanted to see them live. Met Joe Riviera briefly, chatted a little and expressed interest in an X5. Very laid back and non-pushy approach...just what I wanted. Came up that evening with my wife for a test drive and made a decision by Wednesday. Took delivery of the vehicle on Monday (two days ago)...literally a 7 day buying experience. Joe was great to work with and quickly became a friend. We communicated daily as they located the vehicle we wanted with the features we wanted. Painless, open process the entire time. Most likely going back in the next six months to get a second vehicle as our lease comes due.

Overall great experience!

I am in the final phases of looking for a new car, so I thought I'd go to BMW to look at a X6. I was impressed by the selection they had availible. I spoke with Joe Rivera who was very friendly, knowledgeable and very eager to assist me. He took his time explaining options for me and made me feel more than welcome. While I was there I was also able to speak to a product Genius. She was very informative and told me about available options on different cars. All in all, I will be back and will recommend Joe to all of my family and friends.

Experience at BMW Catonsville

Ben Edward was extremely helpful, honest and patient with us to find the right BMW that fit what we were looking for. I would work with him again when I am ready to buy my next BMW.

Great Service

This dealership was tremendous in helping me purchase a used car from them. Lonnie is particular, the service was incredibly friendly and overall bona fide. I would highly recommend this dealership to anyone in the market for a BMW or a nice used car. I bought an Infiniti from them and the car was serviced beautifully while residing at BMW of Catonsville. 10/10 any day of the week and twice on Sunday.

An Excellent Experience!

My husband and I had a great experience with Joe Rivera at BMW Catonsville during the purchase of my new leased BMW car. Although we met for the first time Joe was very approachable and helpful, he was very patient with us and found us the right car with all the technical specs we were looking for within our budget. I really loved the hospitality of BMW Catonsville overall and would definitely recommend it to all my friends.

Fantastic Experience

I purchased a BMW X5 from BMW of Catonsville. My advisor through the process was Joe Feng. He was professional, thoughtful and attentive to my needs and requests. The experience was refreshing, the pricing was fair, there were no hidden costs or high pressure sales tactics. His knowledge about the cars, their reliability and the long term cost to own was exemplary and it helped me make a more informed decision. More importantly, even after the sales process, Joe continued to delight me with fantastic support and service. For example, he offered to come and pick up my car from my house for it's first service and drop a loaner car in its place! Overall, I cannot speak more highly of Joe Feng and BMW of Catonsville.

buy bmw

got to test drive it on rte 70. need to be able to speed to get a good feel for the car. the sales process was efficient. bought my 2016 228 xi that day and love itno problems

A+ Experience at BMW of Catonsville

Benn Edwards and his team provided a great car buying experience! Everyone was professional, courteous, and went above and beyond to find the exact vehicle I wanted. Thanks!

New 2017 X3

Very positive experience! Every one seemed dedicated to making the sale happen.

GREAT buying experience. Thanks!!

We had a GREAT experience working with Joe R. His knowledge of the vehicles, transparency and honesty made the experience an extremely positive one. I would definitely recommend this dealership, and specifically Joe R. to anyone in the market for a new vehicle. Not only did we receive the best price but even after the transaction the dealership was there for me at all times to answer any questions. Thank you!!

BMW 228i xDrive

I just leased a new 2016 BMW 228i xDrive for my wife last week, as the lease on her 2013 BMW 128 was expiring. I had the good fortune of working with Benn Edwards as our Client Advisor. Benn did a great job of locating the color and features of the car we wanted. He kept me informed throughout the process and provided status frequently. I had worked with Benn several years ago when I bought my first two Mini Coopers. Benn was great to work with then and that still applies today. He is very customer focused and his attention to detail is outstanding. I also worked with Larry Cash on the lease financing. Larry was professional, courteous and extremely efficient. I have acquired 5 BMWs over the years from BMW of Catonsville. Each experience has been excellent.

Bought BMW 535xi

We bought our 2014 BMW 535xi yesterday. WE had an overall great experience. Lonnie Overby was our sales rep - we could not be more pleased with how he treated us and worked to get us what we wanted. I will recommend BMW of Catonsville to anyone.

Bought a BMW 535xi

We bought our 2014 BMW 535xi yesterday. WE had an overall great experience. Lonnie Overby was our sales rep - we could not be more pleased with how he treated us and worked to get us what we wanted. I will recommend BMW of Catonsville to anyone.

Great buying experience for my new BMW X5

I just leased a new BMW X5 hybrid from BMW of Catonsville. The entire buying process was outstanding. It started with Joe Rivera my sales representative. He was on top of all my questions and available to assist me whenever I asked. Manny El Baltimy was incredible in finding the exact vehicle I wanted. He configured both X5s and X3s in multiple iterations until he found one being built with all the features I wanted. When it came to final discussion on price, the Sales Manager, Mike Maloney stepped in and worked to get me the best price around. The entire staff I worked with were professional and I would recommend them to anyone.

Great Customer Experience

Mr. Lonnie Overby did a great job walking me through the process. Very courteous and professional. Mr. Overby was very helpful from the get-go. Responded immediately to calls and emails. Would definitely recommend this dealership, and especially Mr. Overby, to anyone looking to purchase a BMW.

Very business-like and courteous

One of the few benefits of age is experience. I have purchased approx 25 cars and have good and bad experiences. Some of the bad experiences have been purchasing the more expensive cars. My experience at Catonsville BMW was great for two reasons. First, Benn Edwards was very professional and courteous. Second, he made some promises and followed thru on them without requiring any reminders on my part.

Great Cars at BMW of Catonsville

What a great dealership. And Joe Rivera is the best - patient, knowledgeable and kind! He made the whole car buying experience pleasant. Would definitely go back!

Excellent Sales Representative

We went looking for a used BMW and walked away with a great car at a great price! Lonnie Oveby took us step by step explaining the vehicle history, what their service department did to get it through state inspection, and made sure all of our questions were answered and we felt comfortable. One of the best no nonsense car buying experiences we have had...Thanks Mr. Oveby! I will ask for him by name next time we are in the market for a BMW. -Joe and Filiz

Excellent Sales Representative

My wife and I went in looking for a used BMW and came away with a great purchase! Mr, Lonnie Overby did a fantastic job getting us through the sales process, vehicle history, and what they did to make sure the vehicle was road ready! I was not only impressed with the dealership, made very comfortable by Mr. Overby and his ability to get us the answers we needed without any hassle or pressure!-Joe and Filiz

Benn Edwards was fantastic

Let me start by saying I found the car I wanted on BMW of Catonsvilles website right after someone had traded it in. It was the weekend so I sent in an inquiry for it to be contacted. I was promptly called first thing Monday which I greatly appreciated as I was very interested in the particular car. The salesperson I dealt with was Benn Edwards and I couldn't have been more pleased not only with him but the entire staff at BMW of Catonsville. Benn showed me the Estoril Blue 328i M-Sport I had my eye on and took me for a test drive and showed me all of the functionality of the car. When we sat down to go over my trade in it was one of the fastest and easiest trade in's I've dealt with. There was no low balling or haggling back and forth for an hour, he simply went over to his sales manager and told them what I'd been offered at another dealership. He returned with an extremely fair offer that I quickly accepted and we were on our way to locking in financing and completing paperwork. I locked in the lowest rate possible through BMW Finance and was out the door in my new car in about 2 hours total. Couldn't be more pleased with the experience at this dealership and have been smiling every time I get in my new car since.

Honest Excellent Salesman Joe Rivera

Joe Rivera was excellent in helping me find the right vehicle within my budget. I am a female and he treated me with the upmost respect throughout the whole process. I had a lot of requirements and he was patient in helping me find the perfect vehicle. But most of all he was honest!! I have purchased my other BMWs from other dealers in the past, but the 'new' Mile One Catonsville BMW beat my competitors and was willing to work with me to get the perfect car. I highly recommend JOE RIVERA at Catonsville BMW!!!

Excellent sale advice

Joe Rivera was very helpful, patient & a good listener made sure to find me the car with the exact specifications that I was looking for at a reasonable price, it was an easy decision after that. Enjoyed the experience and very happy with my new car.

Rate Salesman - Lonnie Overby of BMW Catonsville MD

My experience with the salesperson, Mr. Lonnie Overby was excellent. Mr. Overby was well informed about the product I purchased (BMW 535 D) and was professional and courteous. I highly recommend that if you visit BMW in Catonsville MD, ask Mr. Lonnie Overby by name. Norman Williams

Benn Edwards did an amazing job.

We just got my M4 from BMW of Catonsville with great experience. Benn Edwards won our business among 7 BMW dealers, he was very experienced and helpful throughout the whole process including making decision, placing the order and delivery. we met several times and we never felt being pushed. With his help, the finally price we got is 2k lower than the average market price.

Benn Edwards did an amazing job.

We just got my M4 from BMW of Catonsville with great experience. Benn Edwards won our business among 7 BMW dealers, he was very experienced and helpful throughout the whole process including making decision, placing the order and delivery. we met several times and we never felt being pushed. With his help, the finally price we got is 2k lower than the average market price.

Wonderful, professional staff

Joe Rivera was the best, most honest sales professional I've ever worked with. Service department is second-to-none. After being burned too many times at BMW of Annapolis, we found our new sales and service home at BMW of Catonsville. Don't waste your time going anywhere else!

Dedication and respect

In my new BMW for lease search endeavor, I met Lonnie Overby. He is client advisor of BMW of Catonsville. Can not put in simple words how much effort and energy he put into discovery of the best car and the best deal that there was for my best satisfaction. With out gimmicky games, or long unnecessary negotiations, he was fast, straight forward, right on point and delivered as best deal as it was possible. Which actually exceeded my expectations. And all that with out any waist of my time at all. That is what I call dedication and respect Would highly recommend to any one who is looking for best car with the best possible deal at the great dealership to use his services

Benn Edwards was great.

I just purchased my fourth car from BMW of Catonsville and as usual it was a good experience. I went back to my last salesman, Benn Edwards to purchase this new vehicle. As was the case with the last vehicle, Benn was outstanding. Anytime you buy a car there is lots of paperwork and red tape to go through. Benn hustles and moves the process along and does it with a smile. I'd strongly recommend Benn and BMW of Catonsville.

Amazing Benn

I went to BMW Catonsville because of a postcard I received in the mail about their upcoming trade-in event. I needed to trade-in my then current vehicle, a hybrid 2011 X6. I was not looking forward to the experience because car buying is not something I enjoy, but find it necessary. I attended the event and was met by salesperson Benn Edwards and the rest was history. Benn was absolutely amazing, very personable and genuine. He asked me why I came, what I wanted to purchase, and how much I wanted to spend. He did not try to pressure me into anything. We checked out their inventory and went on a test drive. After that, the decision was mine one way or the other. I met with the finance manager and departed the dealership with a CPO 2014 X5. I was immensely satisfied with the entire process and grateful to Benn..

Benn Edward was FANTASTIC!

When deciding to buy my next BMW, it was Benn Edwards was the deciding factor. He was very helpful in searching for the vehicle that would provide all of the desired amenities. Benn is very personable and was a joy to have as my sales consultant! I would definitely recommend Mr. Edward's to anyone who is in search of an enjoyable car-buying experience!!

Great dealership, sales and service.

I have been dealing with this dealership since 2007 and am amazed at the consistent quality service. I have purchased four new BMW's here and Joe Rivera has been exceptional on my most recent Z4. I also have found Cindy Hahn to be a tremendous asset in their service department.

Mr Overby found a really nice vehicle for us.

The purchase of our vehicle from BMW of Catonsville, was a pleasant experience. Our salesperson, (Lonnie Overby) and the Business Manager (Sam Choi) were easy to work with. Lonnie was extremely knowledgable of his inventory and of current/past BMW technologies. He was friendly, treated us with respect, did not rush us into a purchase or through the test drive experience. Lonnie found a really nice vehicle for us, that was loaded with features at a fair price-point. We want to say "thank you, Lonnie for making the process painless and exciting. We look forward to doing business with you again.

Bought 4th BMW from BMW of Catonsville

Ben Edwards was the salesman for this BMW (and the prior one 2 years ago). Did great as always. Car came quickly and was exactly as ordered. I've bought four BMWs the past decade at BMW of Catonsville and they've all been super cars.

Certified car purchase!

I am a business professional and I don't have time to waste, I contacted several of the larger BMW dealers via email / web in the Baltimore Washington area on what I was looking for and the price range needed. Lonnie Overby Catonsville BMW was the only one who answered my questions directly and in a timely manner and made great suggestions and knew his inventory. Key attributes. He and the dealership also worked with me since I was from Harford county. Kudos to Jake the BMW Genius too, for coming all the way to my home for a follow up visit to highlight the features and benefits on the CPO bmw 550i I purchased!! Thanks, Phil

Great car buying experience

I am a business professional and I don't have time to waste, I contacted several of the larger BMW dealers via email / web in the Baltimore Washington area on what I was looking for and the price range needed. Lonnie Overby Catonsville BMW was the only one who answered my questions directly and in a timely manner and made great suggestions and knew his inventory. Key attributes. He and the dealership also worked with me since I was from Harford county. Kudos to Jake the BMW Genius too, for coming all the way to my home for a follow up visit to highlight the features and benefits on the CPO bmw 550i I purchased!! Thanks,Phil

First Class Service - Pleasure to Work With

Working with Brian was an absolute pleasure and completely effortless! We live in New England, so we began working with Brian by email and phone. He was extremely responsive...responding to all emails and calls within an hour or two, if not minutes. After working through all of the details, we drove down to purchase a 4 series convertible from Brian .... And once we arrived, the process to finalize the transaction and get back on the road couldn't have been smoother. He had everything ready, was flexible on some last minute adjustments we wanted to make, and did everything with a smile We could have easily purchased from multiple dealerships in New England, but Brian's prompt responses, smooth communication, aggressive and straight forward pricing led us to purchase from him. We are in the market for another car and will absolutely continue to work with him to find it. Work with Brian... You'll be taken care of.

Thank you Benn Edwards for excellent service!

Benn Edwards is very professional and he is very attentive to the customer. I had done some research on two vehicles "convertible 640series" for myself and for my daughter an X3. Benn listened and understood what are the important features for us, he reviewed with us the car options available and built on that but never pushed me to any unnecessary features. We received the utmost respect from him. I would also like to mention few other people from Catonsville BMW. And I would also like to take this opportunity to thank them. Mr. Michael Maloney the GM, thank you for making it an enjoyable experience for us, I am very pleased to meet you and do business with you! You really demonstrate leadership by example. Thank you to The finance division from Manny El Baltimy to Larry Cash, they were thorough, quick and easy! Last but not least, thank you to The Technology team Jake and Becky you two are so young and so smart, so knowledgeable but humble and patients, they simplified and provided my phase 1 training & I plan on revisiting with them for additional training sessions. I loved working with all of these wonderful people from Catonsville BMW. I will come back again, with no hesitation, and will recommend to family & friends! Thank you very much you have exceeded our expectations!

Thank you Benn Edwards for Excellent Service!

Benn Edwards is very professional and he is very attentive to the customer. I had done some research on two vehicles "convertible 640series" for myself and for my daughter an X3. Benn listened and understood what are the important features for us, he reviewed with us the car options available and built on that but never pushed me to any unnecessary features. We received the utmost respect from him. I would also like to mention few other people from Catonsville BMW. And I would also like to take this opportunity to thank them. Mr. Michael Maloney the GM, thank you for making it an enjoyable experience for us, I am very pleased to meet you and do business with you! You really demonstrate leadership by example. Thank you to The finance division from Manny El Baltimy to Larry Cash, they were thorough, quick and easy! Last but not least, thank you to The Technology team Jake and Becky you two are so young and so smart, so knowledgeable but humble and patients, they simplified and provided my phase 1 training & I plan on revisiting with them for additional training sessions. I loved working with all of these wonderful people from Catonsville BMW. I will come back again, with no hesitation, and will recommend to family & friends!Thank you very much you have exceeded our expectations!

Salesmanship

Met with Benn Edwards. Very Professional and knowledgeable, answered all questions with alacrity and obvious honesty. Only Sales Advisor to work with at this location for a truly satisfying and rewarding experience.

Great Customer Service

As an out-of-state prospect, I worked closely with Lonnie Overby communicating over the phone and via email frequently trying to locate the exact car that I wanted. He was the most helpful Client Advisor that went above and beyond out of probably 10 different ones I was in contact with; gave me his full attention acknowledging I was a serious buyer that just couldn't walk in to look at the cars in person and send me detailed window stickers from the cars I was comparing and followed up diligently offering additional assistance as needed.I ended up custom ordering exactly what I wanted with the help of a local dealer as nobody nationwide seemed to have a car with every detail I was looking for but if I had gone with a new car currently in stock, I would have gone with Lonnie and BMW of Catonsville without any hesitation.

Outstanding Experience

I had the best car buying experience ever at BMW of Catonsville. Both Manny El Baltimy and Lonnie Overby treated me with the utmost respect and courtesy. I would highly recommend BMW of Catonsville to anyone looking to buy a BMW. I would rate this as a place that provided superior service through the entire experience.

Great Service!

LOVE this Dealership! I recieved great service when my BMW needed a minor repair. I drove in and the fast and friendly staff sent me right out with a nice, clean loaner. Will definitely recommend them to friends.

Great people great service

Joe Feng is the reason I go there. He is a true professional!

Ask for Joe Feng or Benn Edwards

My interaction with both Gentlemen was amazing and no "BS" or sales pitches. They are both professional, highly knowledgeable of the brand and BMW fleet! From beginning to end I received the utmost respect. Sam, at finance, was quick and easy! I loved all of these guys because they were respectful of my time yet they thoroughly answered my questions. I will go back again with no hesitation!

Got the cars of my dreams, Thanks to Benn.

I can't put into words how happy I am with my experience at BMW of Catonsville. Benn Edwards is amazing. He got me exactly what I wanted at a price I was willing to pay. He made the entire experience just perfect. Every staff member that I came across treated us like kings. I admit, I love the "art of car buying"....this experience with Benn was the easiest and the best. I know I'll drive my 328i for years....but when I get the itch for a new car....ill be back to Benn at BMW of Catonsville.

Love my CPO 435i, Love Garry Leonce even more

Got my 435 convertible two weeks ago. The buying experience was so pleasant. The staffs are friendly and very helpful. They really know their BMW well and inform me all the details of the car. Garry was so awesome and you can totally feel that he put his customers first in his priority. He was very helpful ensuring that had a fair deal and follow up very thoroughly after the sale ensuring I am totally satisfied with the car. Did I mention Jake, the BMW genius? Oh my god, he know the car so well and teh walk through was so detail showing me all the features that I need to know. He know his customers (i had a 2009 335i) so he focused on the new features of "what is new". I feel like I made some new friends there, and the "bonus" is a great BMW435i. Totally worth me driving 200 mile from New Jersey to Maryland for this car.

Superior Service

Called my salesman Lonnie Overby about a minor issue with my car and he told me to bring it right in. I was greeted by courteous and friendly staff who got my out of my car and right into a nice, new loaner. When I got my car back it was shining like new! I was thrilled and the repair was done to perfection. Would definitely recommend to other BMW owners. BMW of Catonsville is great.

Got my dream car. Thanks Benn!!

I can't put into words how happy I am with my experience at BMW of Catonsville. Benn Edwards is amazing. He got me exactly what I wanted at a price I was willing to pay. He made the entire experience just perfect. Every staff member that I came across treated us like kings. I admit, I love the "art of car buying"....this experience with Benn was the easiest and the best. I know I'll drive my 328i for years....but when I get the itch for a new car....ill be back to Benn at BMW of Catonsville.

Excellent experience

Garry Leonce and the team at Catonsville do understand and apply customer focus from beginning to conclusion of the deal.I am very happy with my X6

Easy Car Buying Experience with Lonnie

Lonnie made buying a BMW as easy as booking a vacation with an agent. When I arrived at BMW, doubting they could help me, Lonnie greeted me at the door. I immediately told Lonnie my wish list as far as payments and warranties. Then I told him to do the best he could do with the information. I informed him I wasn't looking for any bells and whistles. I just wanted to get out of my old BMW and get into something with a better warranty. As he was talking to me, I was never a believer. He told me I am going to get you a 5 series, it will be in budget, and we will take care of your trade situation ( upside down balance). I spent about 20 minutes with Lonnie and I had to leave to get to work. After leaving, he contacted me about 20 minutes later and stated you can pick your car up when you get off work. Then he stated you have to talk to the finance manager before you can take the car. At that time I was thinking here we go with a good old fashioned bait and switch. When I arrived at BMW, Lonnie instructed me to clean out my old car and put my items in my new car. At the time, I refused. I told Lonnie I want to talk payments and warranty options. Lonnie stated we already talked about that and nothing has changed. He stated everything you requested is taken care of in this car deal. I still was not a believer. Then, I spoke with the finance manager. He basically wanted to know if I wanted to get GAP coverage and tire coverage for about $30 per month. Still stuck in a daze, I began to come alive. I am the queen of killing tires. So I welcomed the extra coverage. Then he informed me that the maintenance I choose will cover scheduled maintenance. The warranty cover repairs. Then he stated by the way, if you don't want the BMW credit card we willing be sending you, you don't have to keep it. After that, I was out the door. No money out of pocket. And the bmw that was discussed earlier that day was upgraded to one with navigation at no additional fee. I still couldn't believe it. And the only reason I tried my luck with BMW is because places like Dodge and Toyota were trying to get me to buy vehicles at the price of a BMW. I bought my last BMW at a non BMW dealer. Unbeknownst to me, the warranties and maintenance plans provided by BMW on their certified vehicles far surpass any warranty I've ever had on a vehicle, including a new vehicle. I have never in my life heard of a warranty on tires from a luxury car dealer.

Great Experience at BMW of Cationsville

Benn Edwards did an awesome job at helping me find the car that I wanted. He was very patient with my requests and worked very hard to get the car into my hands. The BMW staff at Catonsville was also very knowledgeable and helpful to say the least. I would definitely recommend this dealership and Benn Edwards to anyone looking to buy a BMW.

Thanks Cindy

I can't say enough good things about Service Advisor Cindy Hahn . The Service was excellent and I am so pleased. She went above and beyond. Thanks Cindy.

Great Service

I went to BMW of Catonsville to get my car serviced. After the service was completed, I decided to upgrade my BMW. I left the dealership with the car that I wanted and the sales and service teams are the Best. Thank you Lonnie Overby !

Excellent Service

I've never owned a BMW before. I am (or was in the past) a die-hard Lexus fan. I recently purchased a new 2016 750I BMW from BMW of Catonsville. Let me start by saying I love this car. Each time I drive the car, my decision to purchase this vehicle is re-inforced. Mr. Venol Burk was my salesperson. I highly recommend Venol to anyone interested in purchasing a BMW. I met Venol 2 years ago when I made my first visit to this dealership to inquire about the 7 Series. The number of test drives, questions, phone calls and follow-up visits over the last 2 years are too enormous to count. I never met someone with such great patience. Each time I spoke with Venol, he treated me as though I was his most important customer. 2 years later, I finally decided to pull the trigger. My decision to purchase from BMW of Catonsville was an easy decision. Although the price for the car was competitive my decision to purchase from this dealership was primarily based on the service and professionalism shown by Venol and BMW of Catonsville over the last 2 years. Thanks Venol and BMW of Catonsville for making this experience as enjoyable as the car itself.

Great Experience

I went to BMW of Catonsville to get my BMW serviced. The staff was friendly and my car was ready as promised. While walking around the parking lot, I decided to trade my 7 series and upgrade to a new model 7 series. Lonnie Overby from sales was the BEST. He was very courteous and professional and I left the dealership with a smile on my face. Thank you BMW of Catonsville team.

Wonderful Experience

I've never owned a BMW before. I am (or was in the past) a die-hard Lexus fan. I recently purchased a new 2016 750I BMW from BMW of Catonsville. Let me start by saying I love this car. Each time I drive the car, my decision to purchase this vehicle is re-inforced. Mr. Venol Burk was my salesperson. I highly recommend Venol to anyone interested in purchasing a BMW. I met Venol 2 years ago when I made my first visit to this dealership to inquire about the 7 Series. The number of test drives, questions, phone calls and follow-up visits over the last 2 years are too enormous to count. I never met someone with such great patience. Each time I spoke with Venol, he treated me as though I was his most important customer. 2 years later, I finally decided to pull the trigger. My decision to purchase from BMW of Catonsville was an easy decision. Although the price for the car was competitive my decision to purchase from this dealership was primarily based on the service and professionalism shown by Venol and BMW of Catonsville over the last 2 years. Thanks Venol and BMW of Catonsville for making this experience as enjoyable as the car itself.

Another great experience

This was my 2nd time dealing with Benn Edwards. I called him a few days earlier and explained what I was looking for and he followed up with a phone call the next day and told me he had the vehicle I was interested in. On arrival to the dealership he laid out my choices and provided ample time for me to review, ask questions, etc. I drove home with the vehicle that night, probably kept him a bit late. As a Client Advisor (Salesperson) Benn is unique because he's not pushy and as demonstrated during our 1st encounter he places the need of the customer (My Wife then) above making a sale. Thanks again Benn, you rock!!

Nice Nice and More

I would definitely purchase, user for service or any of my future BMW needs..

Terrific Service

I went to BMW of Catonsville and it was an awesome experience. When I arrived for my appointment I was greeted right away by the friendly staff. My salesperson was called right away. After meeting Joe Rivera I knew he had my best interest. We sat down and he listened to what I wanted. He asked the necessary questions and finally I was able to drive out of there with a car. Joe and the rest of the staff was fantastic.

Lonnie Overby - Sales

Lonnie was a great salesperson. He helped me pick out a vehicle that suits my lifestyle. The environment is very welcoming and also child friendly - which was a big help. I highly recommend Lonnie to anyone who is looking for a BMW.

Dr. Cange

After months of going back and forth to different dealers; Venol convinced me to purchase my BMW of Catonsville My experience was phenomenal. I must say, Venol was very persistent and patient. I appreciated his patient and more importantly his professionalism. He is an exceptional salesman. He is knowledgeable, patient, caring and not aggressive. I highly recommend him to anyone in the market. Also, I must comment on Jake Lipman(genius). He was punctual, knowledgeable about the car. Overall, the experience was exceptional!

Lonnie, Client Advisor (Salesman) Was Outstanding!

My experience with BMW of Catonsville was outstanding! Lonnie who was my client advisor (salesman) was phenomenal! His calm demeanor and non-intrusive style while being very detailed about all the features of the car made my experience stressless and worthwhile! And on top of that, he worked to make sure I got my 528i Xdrive at the price I wanted without haggling back and forth! I had no idea I would be walking out the dealership with a car! Thanks Lonnie, I appreciate all the help you gave me and for making my first BMW car buying experience a good one!

Lonnie Overby Is An Awesome Client Advisor (Salesman)

My experience with BMW of Catonsville was outstanding! Lonnie who was my client advisor (salesman) was phenomenal! His calm demeanor and non-intrusive style while being very detailed and knowledgeable about all the features of the car made my experience stressless and worthwhile! I walked into the dealership prepared to be pressured to buy a car and that never happened. Lonnie was just the opposite. And on top of that, he worked to make sure I got my CPO 528i Xdrive at the price I wanted without haggling back and forth! I had no idea I would be walking out the dealership with a car! Thanks Lonnie, I appreciate all the help you gave me and for making my first BMW car buying experience a good one! I recommend anyone looking for a BMW to visit BMW of Catonsville. Lonnie, the Manager and the Finance Advisor were wonderful to work with!

Satisfied Customer

Venol was great. I was not in the market for a BMW but went to the dealership with a friend. After meeting Venol, I agreed to a test drive a 328xi. Wow, the car blew me away and I bought it the next weekend. The prices at Catonsville BMW were the most competitive and the car-buying experience was pretty simple. I highly recommend them.

Awesome Car, Awesome Service!

I worked with Joe Rivera and Lonnie Overby to find the perfect car for me. They were both very professional and extremely helpful and patient. It was a great experience at BMW of Catonsville.Tem. A

Very Good Experience

Lonnie Overby was very helpful and agreeable in assisting me in finding a vehicle in my unexpected search to replace my previous vehicle. The staff at BMW of Catonsville were all courteous and pleasant and they were able to get me into another vehicle in no time. I would definitely recommend this dealership to my friends and family.

Larry in finance

So after going to the dealership and because I do not like to deal with the hassle I was upfront about any car financing issues, had two cars in my name one for my daughter I wanted to stay that way and so I figured I don't like dealerships anyway they have 30 minutes to tell me what I need to know about financing because I am determined to buy a car today and this was the first stop of 3. Before I went any step further I wanted to make sure financing was fine before I wasted two to three hours in a dealership. They told me everything was fine I was able to get the car note pricing I wanted and I could practically take what I wanted from the old car that I was trading in. So you think OK, this is it, I am about to get a new car, nope after embarrassingly preparing to get things from the old car I am told no financing................. They had me test drive, appraise old vehicle and sit there telling me everything was a go for over three hours.................I specifically asked for this information to be taken care of first, why waste my time or yours..why does it take you three hours to tell me this........ I have financed vehicles with a number of companies who extend future offers at better finance rates and I mentioned that one of their finance companies offered that to me. However, they pulled my credit THREE times, presented it to the SAME company twice only hurting my score further with all of the inquiries. They pulled it for Ally bank twice, not sure why, if Larry would call me back and discuss this maybe I would understand. and the other was for capitol one who I was already preapproved with prior. Looking at the list of companies they work with I could have told him who to present my info to and I had not done this for 27 years like they have. So of course I had to go somewhere else the SAME NIGHT and purchase a vehicle and it took me half the time, I saw the credit report from that other car dealership and they told me whoever pulled your credit today three different times and twice for the same lender is ruining your scores, which is how I know how badly they ruined my credit with those inquiries all in one day. WHO DOES THAT, it was like they were making sure I could not go to another dealership and purchase a car.

Lonnie Overby Was excellent

I went to the dealership really not knowing what I wanted, I had a price range car note in mind and that was all I had. Lonnie took that information into consideration and showed me exactly what I needed and now what I know I wanted. He was helpful, kind and patient. He returned my calls, answered my questions and helped to resolve my issues when buying. I normally have a bit of attitude when I go to dealerships because I expect the bull, but in this case, I got exactly what I asked for, without the hassle. Lonnie made the car buying experience easy.

Lonnie Overby

I wanted to purchase a used BMW as a secondary car. I had previously went to a few big name dealerships and was not satisfied with the knowledge of the salesman nor the customer service. I decided to go to a BMW dealership expecting a hassle and pressure of purchasing a vehicle. I was ecstatic when I called BMW of Catonsville and spoke to Lonnie. He was professional, polite, and did not pressure me into buying a car. He wanted to make sure that the vehicle I selected met my needs and price range. Lonnie went out of his way to answer any questions I had, go over features of the vehicle with me, and stayed in contact even after my purchase. My experience of going BMW of Catonsville was a great one due to Lonnie and I highly recommend this location. From the salesman to the finance department, each unit went out their way to accommodate my needs to make sure I was happy with my purchase

Lonnie Overby

I wanted to purchase a used BMW as a secondary car. I had previously went to a few big name dealerships and was not satisfied with the knowledge of the salesman nor the customer service. I decided to go to a BMW dealership expecting a hassle and pressure of purchasing a vehicle. I was ecstatic when I called BMW of Catonsville and spoke to Lonnie. He was professional, polite, and did not pressure me into buying a car. He wanted to make sure that the vehicle I selected met my needs and price range. Lonnie went out of his way to answer any questions I had, go over features of the vehicle with me, and stayed in contact even after my purchase. My experience of going BMW of Catonsville was a great one due to Lonnie and I highly recommend this location. From the salesman to the finance department, each unit went out their way to accommodate my needs to make sure I was happy with my purchase.

Lonnie Overby

I wanted to purchase a used BMW as a secondary car. I had previously went to a few big name dealerships and was not satisfied with the knowledge of the salesman nor the customer service. I decided to go to a BMW dealership expecting a hassle and pressure of purchasing a vehicle. I was ecstatic when I called BMW of Catonsville and spoke to Lonnie. He was professional, polite, and did not pressure me into buying a car. He wanted to make sure that the vehicle I selected met my needs and price range. Lonnie went out of his way to answer any questions I had, go over features of the vehicle with me, and stayed in contact even after my purchase. My experience of going BMW of Catonsville was a great one due to Lonnie and I highly recommend this location. From the salesman to the finance department, each unit went out their way to accommodate my needs to make sure I was happy with my purchase.

Lonnie Overby

Lonnie was so great at returning all my phone calls and emails, and questions. He really listened to what I wanted. And paid close attention to what vehicle made me feel comfortable to drive. Did not rush me he really took his time. Thank you Lonnie Overby for all your help

Awesome

I was very pleased with the sale man Lonnie Overby. He was patient , and really listened to what I wanted in a car. Took his time made sure all questions were answered. When I emailed him or called he responded quickly. Thank you again Lonnie Overby for all your help and hard work

Joe rivera

Joe rivera is a really great sales person!! He planned everything out for me and showed me what it was that I was dealing with. He was very patient with me and he made sure that I wasn't going for the wrong car : ) I appreciate everything he did for me while helping me find my car because I am truly satisfied !

Excellent Service

After having an issue with my car for a second time in a month I decided to trade in my car. Joe Rivera was my sales agent and he was excellent. He explained to me in depth how much car I could afford. After finding a car in stock that would best suit my needs, I went on a test drive. By the time I returned, I was sold. I left the dealership with my new car. No oversell. No pushy salesman. Perfect experience. My next BMW will come from Catonsville BMW.

Excellent Service

After having an issue with my car for a second time in a month I decided to trade in my car. Joe Rivera was my sales agent and he was excellent. He explained to me in depth how much car I could afford. After finding a car in stock that would best suit my needs, I went on a test drive. By the time I returned, I was sold. I left the dealership with my new car. No oversell. No pushy salesman. Perfect experience. My next BMW will come from Catonsville BMW.

2014 Mini Clubman

I had a great experience with my salesman, Ben Edwards!I saw a car I was interested in test driving and he knew every aspect of the car. I returned 4 hours later and bought the car. A 2014 Mini Clubman. This is the 5th car I have purchased from this dealership.

Oustanding experience

Benn Edwards was great!! He kept me informed throughout the entire process. He answered all my questions in a timely manner. I could not have had a better Advisor.

The whole team is helpful...