BMW of Bridgewater

Fantastic experience

I just leased a 320i. The whole experience was very pleasant -- Bill was able to find the exact car that I was looking for which was also within my price range.

Excellent Dealership very friendly service

Top class service and assistance. Excellent guidance and knowledge on all models. Helps decision making a good experience. Very helpful staf. Very easy to locate.

Great service

I contacted this dealership as i was looking for a specific BMQ X1 without a moonroof. Martin was very responsive and provided me the quote in advance of my visit. We discussed our options, agreed on the trade-in and the final price within an hour; the process was seamless and everybody at the dealership are very cordial and straight forward. No games; no hassles..It did take a little longer for the actual delivery; however, we did get the car with the correct specs.James was very good with the finance part; swift, but calm and organized.

The right car buying experience.

I had been a customer of Flemington BMW for years and bought or leased a number of cars from them. I recently had two leases to turn in and planned to lease or buy two more. They were less than enthusiastic, so I gave Bridgewater BMW a try.I met with Manjula Biju as my sales person and Dave Wagoner as the sales manager. I told them what I was looking for and my target budget and they were happy to make it work. They patiently took me through a number of options before settling in on what made the most sense for my wife and I. The model and color options that my wife wanted wasn't in stock but they found it in another dealer and had it shipped in.I didn't waste a lot of time at the dealership. Most of my communication after the initial visit was via text, email or phone which was extremely convenient since I work in NYC. When it came time for that typical time consuming finance visit, they had everything ready and we were in and out in minutes.Dave and Manjula found multiple discounts and even helped me with our lease returns, which was frustrating because we were getting the runaround at Flemington for the same thing. I can't say enough good things about this experience at Bridgewater.I'm already looking forward to working with Manjula and Dave again when our leases are up in 3 years!

Converted to Beamers

I have always bought an American branded car, but my last two have been BMW - as will my next and next and next. Very friendly services at the Bridgewater BMW on both occasions. On the most recent visit and buy we had Carmine Forgione - he was very personal and enjoyed helping us out as much as possible.

BMW of Bridgewater Scammed and Took Advantage of us.

Shame on me for not reading the documents more clearly, but BMW of Bridgewater did not abide by the agreement that they made for us. We were promised that BMW of Bridgewater would cover all the overmileage on the car we were turning in. The woman that worked on our finanacial agreement put half of mileage on the agreement, but we did not have the Lease End Inspection Form in front of us (the Lease end manager still had it) so we were not aware that she put the wrong amount on the form stating what BMW owed us. We trusted, stupid us, that the information was correct. I feel like we were scammed once again by a car dealer and would never recommend or go back to this one, that is for sure.

First car !

I had a great experience with BMW of Bridgewater. Everyone was super helpful when buying my first car! I love my Nissan Rogue and what made it even better was the service that was provided all around during the process.

Great Firat Experience

This was my first time purchasing a vehicle at BMW of Bridgewater. Justin O'Conor was our Sales person. 'My mom and I both purchased a car an Justin did a great job getting both deals done quickly and efficiently. Deena (?) in Finance was great as well.

Awesome and simple

Justin was awesome. Spoke to him over the phone, he put his best deal on the table, and within hours purchased a car. Super smooth., no hassle and Justin was a great guy to boot.

Wonderful experience

Everyone was very pleasant and professional. Our salesperson explained everything in an efficient manner. The genius demonstrated all the features of the car so I could understand everything and said if I needed a refresher to call her and come in. All in all it was a painless proces. I would highly recommend!

Very good buying experience

We had a very good experience buying a new X1 - staff was friendly, and expecting similar response for all our interactions with them in the future!!

Very responsive

Martin and David were very helpful making the transaction work for me and responsive afterwards as well. I would come back. Appreciate it Thanks guys!Nick

Manjula - You're the BEST!!!

Manjula has been extremely helpful and she got us the car of our dreams, a BMW 328i xdrive. She is the most honest person you'll see around and would give you the best possible price for your vehicle. It's not only that, from the time we started the talks about the car, she literally handled everything until we got the keys in our hands, and not only that she took care of issues that I had with my previous BMW car. A wonderful person to work with and extremely friendly in nature. She gives a clear picture of what we're getting as a part of the deal and always strives to keep the customer happy about the purchase. I have my share experiences with the Sales person however she is unlike everyone. Customer friendly and trust me, you'll be happy to deal with her. Keep continuing your good work Manjula!!

Mike Watson - Making Dreams Come True!

This is my second time leasing a vehicle with BMW of Bridgewater. I was reminded why I leased from them in the first place and I am certain that I will be leasing from them in the future. Mike Watson made the entire experience easy and fun. He is personable, responsive, understood what features were important to me and within my budget. What was probably most remarkable is that he remembered all of the details not only about my car, but about me personally. He really has a great way of making you feel valued and he truly cares about getting you a car that you are going to be truly happy with. I loved my previous BMW that Mike helped me build but I am honestly blown away and just so thrilled with my new vehicle. I am genuinely excited to drive my new car each and every day.The entire staff at Bridgewater BMW is professional, knowledgeable and extremely friendly. They go above and beyond to make you feel comfortable. I have recommended BMW of Bridgewater in the past and will absolutely continue to do so. Thank you to everyone and BMW of Bridgewater, especially Mike, for making the process fun and providing me with a vehicle that I am beyond thrilled to drive!

My Favorite BMW Dealer

BMW Bridgewater is the best. I'm very thankful every time I come in for service, they do a great job making me feel comfortable and welcome. I like to have peace of mind when I get anything serviced, even if it is just complimentary fluid top-offs or clearing a low-tire pressure light. Their client services is just a stellar example of ANY business.

Martin Hernandez - You rock!

Martin is patient and personable as a dealer! He actually reached out to me a month before my lease expired so I decided to meet with him early on. I was originally indecisive if I would go back to this dealership but I did because of his follow-up.

I had the best salesman Justin, kind courteous .

I generally do not appreciate walking into a dealership and having a salesman follow me and drive me crazy. I had the best experience shopping with BMW of Bridgewater especially my salesman Justin, he was the best. I never felt as I was being pushed to purchase and rushed in the dealership. My husband and I experienced professionalism and courteous on the part of our salesman, he was right on point and really understood our financial needs as we explained our budget.thank you Justin!

Great Experience

Mike Watson and his entire team were fantastic., starting from getting my old car it's final service and turning it and ultimately driving off in my new car. It truest was a great experience and I would go out of my way to recommend BMW of Bridgewater.. Bill

Purchase of M235xi 2016

I and my wife stopped at the dealership just to take a look at new series 2 cars. Justin presented me the car with options and let me know the special price. I researched it online and found that the price is very reasonable, and Amelia was very helpful to get more details and specs by email. So in couple of days we arrived at the dealership for the test drive. It took less than 15 min to pull the car out of the showroom. After test drive we decided to buy the car. The price negotiation and paperwork process were absolutely painless and super fast. In one hour I drove my car home. I highly recommend BMW of Bridgewater for your next BMW purchase.

Painless and Great Experience!

Stopped in dealership on Friday night as I decided I needed to replace my 2007 and should start to look. I happened to find a car that I was interested in and took it for a test drive. As this was first car I looked at I was not sure if I wanted to buy so quickly. I explained to AJ the sales rep I wanted to think about it and would call him on Saturday. AJ understood and did not pressure me in any way. I thought about it overnight and realized BMW of Bridgewater has always been great to deal with and I have been happy with service dept so why not just go ahead. Stopped back in on Saturday and bought the car. Picked it up on Tuesday and everyone was terrific and I especially appreciated the BMW Genius, I think his name was John (sorry) who took the time to explain the technology in way that a non-techie like me could understand. All around wonderful experience, thank you!

My BMW 650i

No pressure. Did for me what was asked. I was in a rush the day of delivery and they had me out the door with the car in about 1 1/2.

Great experience purchasing a new 3 series

Outstanding dealership and by far the best sales reprenstative I have ever worked with. Carmine was beyond helpful in my purchase of a new 3 series. Beyond pleased with the experience and I will continue to recommend others to purchase their bmws here. My dad and entire family will be back. Outstanding job carmine.

Still great the 2nd time around

Just complete my second lease transaction at BMW of Bridgewater, and I can say that I again walked away thoroughly impressed with the team.Friendly staff; extremely helpful; very transparent and open. And on top of that, I got a great deal.I can see myself as a repeat customer for years going forward.FYI - Mike Watson and Dave Wagonner are top notch! You won't be disappointed.

Excellent Salesman

Our salesperson, Mike Watson, was extremely professional, knowledgeable, friendly and a pleasure to work with. I was pleased with all the aspects of my car purchase and will use Mike for all my BMW purchases in the future. I highly recommend Mike to anyone interested in purchasing a BMW.

My experience was overall great!

BMW of Bridgewater was great ! They worked with my schedule and did as much as they could to answer my questions and requests during the process of buying my car!

Professional staff !

Bill Chludzinski is very kind and professional ! Give us all the advice we need and compare the different options very objectively, really good service indeed !

Great 360-degree Experience!

Justin O'Connor simply rocked in helping me with the best numbers and turned the entire deal into a memorable experience! The overall dialogue was no-nonsense, efficient and driven by a single point agenda - to put the keys of a BMW in my hand. I more than recommend the services of this showroom/dealership and Justin, in particular. The other valuable players involved were Mike Shamy & Ozzo Mamoor from Management whose experienced insights were instrumental in adding to Justin's stellar skills, leading to wholesome product delivery - writing this as a customer who's honestly convinced that he has sealed a solid purchase, I am supremely confident that one can never go wrong with BMW of Bridgewater!-Bharath

Straight forward honest exceeds expectations

Bill Chuludzinski was great to work with. This was my fourth Bmw that I have bought, Bill and Bridgewater are the dealership I have on them all.

Straight forward, honest, exceeds expectations.

Walked in to BMW of Bridgewater and Bill C. Took great care of me from start to finish. After a quick chat on the phone, I came in for a test drive. He had all the cars I was interested in ready to go. He explained the differences in the engines as we drove around. We sat down at his desk and he gave his input on options while we came up with a dream build. What I wanted was very specific, so he suggested I build a BMW. He calls me the day the car arrives to the dealership. I was so excited and asked Bill if I could pick up the car the same day. He said sure and he had the car ready in a few hours. When I got to the car, It was exactly how I wanted it. i even found wheel locks already installed. Nice touch! He even double checked my old car for things I might of left and sure enough he found some items I couldn't of done without. I'm very greatful for Bill and the entire team at Bridgewater BMW. From start to finish, they did everything they could to make sure their service is as awesome as the cars they sell.

Purchased a used car

I have many many many things to say about this place but I want to be short and just say stay away from this place and the xxxxxxxx that they use to convince you to buy a good car that is totally the opposite..I m having a nightmare with the car I purchased from day one and they refuse to help me out.........horrible experience.

Excellent experience !

It was a great experience! Justin O'connor was very helpful and honest from the beginning to end. Helped me to find the right vehicle for me and explained everything I needed to know. No pushy or sales tactics. I would recommend!

Impeccable service

At first I was skeptical about getting in to another 3 series lease, being that Paul Miller BMW and their shady sales tactics left a sour taste in my mouth in regards to my first lease; however, Justin O'Conner structured together such a deal that I couldn't resist saying no to. He was patient, cordial. and most importantly, spoke with sheer honesty (unlike our friends at Paul Miller). I recommend this BMW dealership to anyone who is in the market for a new or pre-owned BMW.

Professional Experience

Great experience with David and AJ and Ozzy too! The team is great to work, courteous, and made the entire experience a pleasant one. I would recommend this dealership to those interested in a hassle free experience!

EAsy purchase

Sales person Mike Watson was great. Very pleasant. Easy interaction. No pressure. Coming to finalize purchase terms, including my trade in, was also very easy and comfortable. I rate Mike very highly and would purchase again from him. The overall rating of our experience was downgraded by what happened next. The person who actually closed the deal on the day of pick up - Ozzy - was not good and was the one negative aspect of the experience. Ozzy was very efficient in having us sign papers but to the extent that he was robotic and rude. He would not break his signing rhythm to even engage us when we were trying to ask questions. There was no feeling of being a customer spending a lot of money to purchase a vehicle. At the end of the signing he then tried to sell us various insurance and warranty products, There was no way we would buy anything from him on that day and we would not deal with him again.

Rude and Unprofessional

If this review is not clear it is directed towards Dave Wagoner, the manager at Bridgwater.I met this man today on September 17, 2016. Dealt with two of his very courteous client advisors and was given admittedly a great deal. I tell the client advisor on Thursday via email that I would be coming in on Saturday with my wife. The car I want is in stock but they could not get it for me to see in person from their Lebanon, NJ lot so I am asked to negotiate without seeing the car. I also agreed to take delivery on Monday, even though I traveled 1.5 hours to get the car today. I say fine since the deal was all but done on Thursday and I would make time on Monday to get the car. I am then told by Dave that they could not honor the part of the deal that had BMW paying off my last two lease payments. I explain that the client advisor I was dealing with online (who was not working this day because he was on vacation) said the two remaining payments would be taken care of. Dave raised his voice, reminded me I was already getting a good enough deal and said "we are done here" and walked away from me and my wife. I did not even try to renegotiate the deal I simply wanted what I was told on Thursday. I have all the emails and am going to FS about Dave's behavior. His coworker Mike Shamy also told me that he hoped I walked out since I was getting too good of a deal. I am bewildered at the way my wife and I were treated.

Professional, courteous, Puntally, Easy, Friendly experience

I was very pleased with the overall experience at BMW of Bridgewater. The entire staff was pleasant, Professional, Honest and easy to work with. This is no average car dealership because it was so easy to get a great deal and drive away in my new BMW. I would highly recommend this dealership to anyone. It was my first time there but definitely not my last time.

Best Car Buying Experience Ever!

Mike Watson is the truth when it comes to car sales/customer service. Mike went above and beyond my expectations, getting me into an M3!!

New X5 Lease

Justin made my new X5 lease purchase effortless. He was upfront, honest and easy to deal with which made the whole process very easy. I would return for another lease when this lease expires.

Wonderful experience

I dealt with Carmine Forgione who was extremely personable from the start. He was completely forthcoming from the beginning which has not always been my experience with dealerships in the past. He worked hard to find me the car and price I was looking for and I will recommend him to any of my friends.Very pleased overall.

Over a decade of service

Mike Schamy is simply the best- this is my third car bought through Mike, and Carmine made the process honest and fun. A real pleasure.

Great Overall Experience!

As an educated buyer, I approached BMW of Bridgewater as they had the most competitive pricing amongst all other dealers in central jersey. Martin Hernandez (CA) helped me from the get go and the entire transaction from start to end went quite well. The finance manager Ozzy Mamoor is very knowledgeable and friendly, which made the paperwork process an enjoyable experience. BMW of Bridgewater would be my first stop shop for any future car needs and would strongly recommend other buyers to consider them before going to any other dealer.

BMW Puchase

Terrific experience,My sales representative Carmine was extremely helpful in working with us to find the right vehicle that fit our needs. He was also open to providing us with details on multiple options until we found the one that worked.

Excellent as always

Carmine went way beyond what would ordinarily be expected to get me my car and so quickly.John explained the new technology so that even I could understand it.Ozzy made the finance process quick, easy and painless.Mike Shamy, a long-time familiar face, made sure that everything wnt smoothly

New Lease

Met with sales rep who had strong knowledge of vehicles and pricing options. Understood our needs and met our timing to lease. Efficient process from application processing, pick up with appointment, paperwork completion, and car use training.

Very positive experience

I went to about 5 different BMW dealers and I found Bridgewater to be my favorite. From the price to the customer service I believe this one beats all. They are personal, not pushy, and they understand me as an individual and not just as a client. They were very honest and straight forward with a very friendly attitude. I was extremely happy with Mr. Mike Watson, as my client advisor. Super friendly, funny, and very fair with pricing. Unlike other advisors in other dealerships, I felt like I could be very frank with him and he listened to me. He gave me the best price without me even bargaining. Sales manager Mr. Mike Shamy was extremely nice and helpful. After agreeing on the car, I spoke with financial management, Mr. Ozzy Mamoor. I can't stress enough how personal they are, friendly, and honest. He gave me suggestions that would be in my favor and not about sales. He was extremely helpful and informational. Last but not least, Mr. John Palumbo, the tech specialist. He went over the features of my car with me. Again, very helpful, friendly, and he was a wealth of knowledge. Overall, I had a phenomenal experience with the best price. That's why I am rating everyone 5 out 5. And yes I am a real customer. My suggestion is that if anyone goes to other BMW dealers, save BMW of Bridgewater for last and they will see for themselves why this should have been their first choice. Thank you.

Superb experience

I recently leased a 428 gran coupe from BMW of Bridgewater with the help of Martin in the internet sales, and it was one of the best car dealer experience that I ever had. BMW of Bridgewater was one of three dealers in the area I was in negotiation with, but other two dealers failed to deliver a car that I was looking for. Although the others were also equally friendly and competitive in price, Martin was the only one who was able to deliver at the end of the day. He is very prompt in responding to my inquiry and made sure all things were in order in every step of the way, which I highly appreciated. I would recommend this dealership without hesitation to anyone who is looking for a new BMW in the area.

2016 BMW 435i xdrive convertible

I was dealing with AJ as my salesman. AJ was great and went above and beyond to get me a deal. Even came in on his day off to deliver my car. Also Mike and Ozzy the finance manager were also great. Definitely recommend this dealership and AJ best salesman ever.-Patryk-

No Pressure

Easiet time purchasing a car. They made a fair offer and accepted no hassles, no pressure!Both Martin and Mike were great to work with

Best in NJ

The sales representative (Mike Watson) was the deciding factor in our decision. Professional, knowledgeable and personable. Mike Shamy also very good. People are the most important asset of a business. If they are not good at what they do you go somewhere else.

Amazing Experience

Mike Watson and his team couldn't have made getting a new car any easier! He was very responsive to emails and phone calls. The team made the process seamless and as low stress as possible. Will be going back to Mike and the rest of the BMW team for all our service appointments and our next car

A Pleasure To Do Business With

Bridgewater of BMW is a pleasure to do business with. We are repeat customers with two vehicles from BBMW. The technology assistance (BMW Genius) was excellent. It is evident that the team enjoys what they do and are proud of their product.

Easy To Do Business With!

Carmine Forgione in sales, and his manager Anthony Catena made the purchase of my BMW 335 coupe easier than could've been imagined.From hello to goodbye I had a stellar experience. I will recommend BMW of Bridgewater to my friends and family, as well as anyone else out there, who would like to buy a fantastic product from fantastic people.Keep up the good work!!

"Great Experience Once Again"

Everything went off without a hitch.. This was the 3rd vehicle we have leased with Mike Shamy and our experience has always been very positive. Many thanks to the rest of the BMW Bridgewater team, they were all great.Steve Lavelle

Very Friendly Staff, Made Buying My First Car A Blast

I saw a car I liked from them online and called to do an inquiry about the item, they answered the phone quickly and responded well to my questions. After confirming details about the car, I went into the dealership, keep in my mind, I'm in NYC, and this dealership is in NJ so the drive is about 2 hours one way. My sales rep was AJ (Anthony Arthur), he was a very friendly guy and helped me with any questions i had involving the car and other things such as financing. They showed me the car I came to see, I test drove the car and they helped me with the car while i was test driving it; they answered any further questions about the car i had. After I test drove the car I decided that I liked it and that I wanted it. This car would be my first car that I have ever owned. I left a deposit and went back home to wait on the financing from my bank and bmw. I financed through my bank at the end, some dealers like to add additional cost if you do outside financing but bmw of bridgewater kept the price the same and didn't charge me extra fees. A few days later I was able to pick up my BMW and drove it home happily. AJ was a great guy that loves to talk, I'd recommend anyone in the market for a new or used bmw to drop by bmw of bridgewater and take a look around and talk to AJ. AJ got me a good price for the car and in the end, the long drives out to NJ and the tolls were well worth it, both me and my mom and friends are happy with the car. I'll be back in a few years for another :)

Outstanding Experience

I had the opportunity to interact with Martin H. He is a very professional, transparent, and communicative sales associate. He established a trust based relationship and worked closely with me as I decided on which brand of car that I was going to buy from a couple of dealerships. I decided to buy a BMW from the Bridgewater mainly due to my interaction with Martin. I would highly recommend that anyone interested in a BMW to reach out directly to Martin.

Looking for a new vehicle.

We stopped in to test drive a BMW. We have never driven one before and wanted to give it a try. This was our second time here because the week before it was to busy we left. So Martin came up to us and helped us with everything. Martin was amazing! Martin was very paitent. We test drove many vehicles that day! In the end we ended up leasing the X1 xdrive28i. Its only been a few days and I am still figuring things out but coming out of a Range Rover sport this is smaller vechicle but I love driving it!

Great experience

Hi. Just got my new 320. Love it. My salesperson Carmine was thorough and listened to what I wanted. They really worked to fit a lease into my desired budget. Their genius was also terrific in going over all the electronics. I would certainly recommend Bridgewater B M W.

Save Yourself Some Time- go here first

This is my second car purchased through Mike Watson at Bridgewater BMW. I was a customer elsewhere before that, but don't bother- go here first. There are few things I detest as much as buying a car- unless its a BMW. You expect more than the usual from BMW, and you get it with this dealership, and especially with Mike Watson. He's a true believer in what he does and what he sells. No "let me talk to my manager" BS. Straight talk from a standup guy. That he sold me a convertible M235 which may be the perfect car doesn't hurt. But his enthusiasm and sincere care for his customers makes this as good an experience as you can hope for.

Great Service!

Mike Watson is a super salesman! Knowledgeable, patient and totally service oriented. We loved working with him and appreciated the time and attention he gave to helping us find the right car. He didn't try to steer us to the most expensive models with the most options, but instead to find the best fit for us. As it turned out, we did want the more expensive model, but not because we faced hard pressure to get it, as in other dealerships. Mike was hands on from beginning to end and bent over backwards to ensure our needs were met. And he made himself available late on a summer Friday to help us close the deal.Similarly, Ariana Vera stayed late on a Friday to play her role: to train us on the use of the car. She is incredibly knowledgable about the workings of each BMW and was able to explain the technology in a way that we could understand. Her in-depth comprehension of all of the complicated systems was extraordinary! She provide her private cell phone number to call her anytime and plans to meet with us again to go over the car once we've driven it a little while.We love our BMW and couldn't be happier!

Walked in to browse and ended working out with a good BMW

Friendly staff and great service, AJ the sales rep was very helpful and patient. Showed us different car. The staff worked with me to get the right car and the right price within my budget

Very positive across the board with everyone

Tajh was very knowledgeable about vehicle I purchased, quick and very helpful. Will come back again to purchase another vehicle. The diesel X5 I purchased is nicest car I have ever driven, thanks everyone!

Very Positive Experience

The salespeople at BMW of Bridgewater are professional and friendly. They definitely work to ensure customer satisfaction! I never felt pressured to make an immediate decision and Justin O' Connor worked to offer me a very affordable monthly payment for my vehicle. I would recommend BMW to anyone looking for a pleasurable car buying experience .

Excellent

He was very generous in explaining us with all the options as we had so many conditions.. he gave us 3 hours ..which helped us to get our decision right away.

Justin O'Connor is best.

Justin O'Connor was our sales associate, He is very knowledgeable and made our purchase experience smooth and addressed all of our demand and concern nicely, I would highly recommend to Justin and BMW of Morristown to anybody looking to make a purchase.

Easy, Enjoyable, and not Pushy

There wasn't any stress in going through the buying purchase. Justin did a good job of listening to what was important to and must haves for me in my new car. He wasn't pushy with the sale he just listened and delivered me exactly what I wanted.

Excellent customer service!

The entire new car process was fantastic! They are excellent with customer service. This is my third BMW lease, all through the Bridgewater location, and I have no intention on ever changing!

Ask for Tajh when you come to Bridgewater BMW!

We recently moved the Bridgewater area and we were looking for a certified pre-owned vehicle. When we met with Tajh, he was friendly and extremely knowledgable about our particular vehicle. Once I knew what car I wanted, he worked with me on the price and he gave me a deal I couldn't resist! Couldn't be happier! In the future, I will definitely be reaching out to Tajh when I upgrading. Thanks again!

Excellent

Moved up north from Florida so negotiated the entire car deal over the phone. When we picked up the car from the dealership everything was ready and everyone at the dealership was very helpful. They turned a sometimes very long and complicated process into a very simple and easy one.

BMW Bridgewater Review

Really great service, a couple minor thoughts, additional costs associated with tire replacement, not really informed of this until very late in the sales process, would have liked to know a little earlier in process. Real picky, but I had to pay a dollar for the connected really, wow!Otherwise, awesome!

Great

My experience was easy and to the point. Although Justin was not feeling well, Anthony taking over was great. Ozzy was informative in the finance department, giving me peace of mind with the purchase of the tire package. Ariana was great teaching me all about the technology of the car, very informative, we enjoyed watching the storm that hit.

Excellent Value and Service

Tajh was incredibly friendly and helpful in getting me the best deal out of the nine dealerships I canvassed. Although I apparently did not qualify for a loyalty rebate, the dealership honored its price commitment nonetheless. And when my bank inadvertently misnamed the dealership on the down payment check, Ozzy was very patient while I sought its replacement.

Excellent Customer Services

- Very good customer services;- Tajh was very friendly and provided all necessary information which helped us to make the decision;- All the information provided are helpful;- John was helping us go through all the features and answered all our questions;- Dionne from Finance and Mike, the manager were all very helpful.

Above and Beyond

With every customer touch you feel as if everyone truly cares about your experience and wants to help you. The team will always do hats needed to take care of you whether that be staying open 2 hours past closing or working numbers (for purchases) until the cows come home.

Happy customer!

I have visited many dealerships in last 2-3 weeks (BMW and few others) and this is one of the best. My Client advisor Mr. Bill Chludzinski is a true professional and was courteous all the way from the beginning to the end of the transaction. He has 30+ years of experience in this industry, helped me with all the facts and worked with me on the customized lease options for X5 I was looking for. The BMW Genius, John Palombo is very knowledgeable and walked me through all new X5 features very patiently. I also had a chance to speak to Ariana Vera briefly while waiting in the lounge, she has in-depth knowledge of different car technologies and has very pleasant personality. Ozzy Mamoor, from Finance, is very organized and made entire paperwork quick and easy.I will recommend this dealership to everyone.

Phillips

It was a good experience and I would come again and recommend ity to others. justin was helpful and the inventory was good and it met my expectations

Great car shopping experience

I want to thank Mr. Carmine Fiorgione and BMW of Bridgewater for my new 2016 BMW X1!! They made the entire transaction such an ease and went above and beyond to make sure I was happy with my purchase. I will be shopping with them once again when my Infiniti lease is up in the next couple of months! Thanks again and keep up the great work!!

WORST DEALERSHIP!

Very poor knowledge of their vehicles as far as sales is concerned, poor workmanship - car was left filthy and unwashed, not prompt - overal terrible customer service!

428i Lease

Everything was to the point; clear and concise.There was some delay on vehicle pick-up, but not significant.Tires did have 43 psi all around, which I thought was excessive. All else good.

I would recommend to all my friends!

The entire experience was fantastic. From building my M4 to picking it up, everything was top class. Carmine is a smart kid that knows how to make his clients feel accommodated.

Right Car, Right Price

Since BMW's go a long way to selling themselves, you want a dealer that dispenses with all the hard sell tactics that define most car dealers (not just used car dealers). You want a dealer that provides great service, is responsive, is reasonable in their pricing and negotiating and most of all - is informative and passionate and wants to pass these two virtues on to their clients. My experience at Bridgewater met all these criteria.The highest standard to hold for a BMW sales operation, is to have it perform to the same exacting standards and integrity of the cars which they sell. That was my experience at BMW of Bridgewater. Mssrs Forgione, Mamoor and Palombo each did their jobs in a professionally thorough and friendly manner and easily conveyed their joy, passion and knowledge to me.

I would recomdend BMW of Bridgwater to everyone!

I had a great experience when I purchased my new BMW. Martin understood what I was looking for an took a lot of time to help me find the exact car. He didn't get frustrated as I went back and forth between different models. I didn't fell pressured to make a decision or choose a car that wasn't exactly what I wanted. I signed my paperwork with Ozzy, who was very helpful in giving me some great tips in general on leasing a car. Thank you to everyone that helped make this a great experience!

Great Price and Great people.

You can buy a BMW X1 at any BMW dealership. But the challenge is having a level of comfort with the sales people, sales manager and finance manager. This is where BMW of Bridgewater did a great job. They gave me a great price and followed through on everything they promised. I will be back to buy again, perhaps in the next 30 days when my ML350 comes off lease. I am considering an X5 and this dealership has a great opportunity to convert me from a Mercedes customer to a BMW custom.

Excellent Service

The service here was perfect. I was treated with such respect and the transition on getting my lease went so smooth! Everyone was professional and friendly and I would go back again to lease another BMW!!

Customer Service at its Best!

I knew when I sat down with Justin and he said "I understand your dilemma and its my job to solve your problem" that I was at the right BMW location and would not go anywhere else.

"Awesome Buying Experience!"

This was our first BMW! My wife and I have wanted to get a new BMW for the past few years. After doing our research, we decided this was the year and wanted to get an X5 35i with specific color and options. Of course, the thought of the buying experience was something that we were dreading. We went to BMW of Bridgewater to test drive the X5 and it really validated our decision of wanting the X5. From the time my wife and I stepped into dealership, there was no aggressive pressuring. What an awesome buying experience! Carmine Forgione, our Sales Rep was very knowledgeable, calm and provided no pressure. He was upfront throughout the negotiations and NEVER aggressive. The other staffers we dealt with Ariana Vera, the BMW Genius, and Ozzy Mamoor, in finance, were equally pleasant and explained things clearly. We love our BMW X5!

This is the second BMW i leased from Bridgewater BMW

Thanks to the efforts of Justin I was able to lease a new red convertable for my wife as we celebrate our 50th wedding anniversary. Thank you for making me look good!

Got a great car without a hassle

Great people work there! Very easy to lease car there. Bill and his associates were very friendly.i would recommend that dealership to anyone in this area.

Bridgewater BMW is "top of the line."

From the time I entered the dealership, every staffer was extremely polite, attentive and honest. My Sale Rep. Martin Hernandez, was upfront throughout the negotiations process, was NEVER unpleasantly aggressive, which made it an exceptional experience. The other staffers that I encountered, Sales Mgr. Mike, Ariana Vera and Dioane Baksheesh were equally pleasant.I would highly recommend Bridgewater BMW as the place to go when you are in the market to purchase a car.LP

2nd Car bought, still and exceptional experience

I've been to other BMW and Mercedes dealerships in the past. Bridgewater BMW by far and away has always surpassed my expectations. I was thoroughly impressed with my first buying experience two years ago. My service visits have always been a great experience, Deborah has been uniquely wonderful to deal with. Whether it's been routine maintenance or not, she is knowledgeable, professional and has a warm friendly personality.So when it cam time to purchase my second vehicle, I went back to Bridgewater BMW and was not disappointed. Christian was a pleasure to work with and Anthony's knowledge was complimented by his ability to project passion about the vehicles.Ozzy got us thru the paperwork quickly and efficiently but still thourough. I suspect I will be back soon for my next car.

"Best BMW dealer in NJ"

Simply the best service, my wife and I cant say enough about the staff, Carmine, Ariana, Ozzy, even spoke with the general manager. Great people!!!

Exceptional service!

As long time BMW owners we are still very pleased with the attention & service we received in purchasing our new car. We appreciate that BMW recognizes our owner loyalty too. Our sales associate Bill Chudzinski was attentive, knowledgable & honest. We appreciate the time he took during our purchase. Overall we give BMW of Brudgewater 5 stars. Janice & Dennis Gyma

Very professional shop. I would highly recommend.

Bill did a great job for us. No underhanded concerns with this dealership. Great to work with. Straight forward. No curveballs. Very straight forward and trustworthy.

Treat you with honesty and respect

After looking for a pre-owned BMW, some dealerships left me feeling like they don't want to be bothered with my business. Bill C at Bridgewater BMW was very responsive and called back and followed up whenever I had a question and was very patient. Most of all, I felt like they were fair and honest and I was not getting screwed. Also, the Ozzy in finance did not push any products down my throat, he just explained them and let me decide. No high pressure tactics. When I went to pick up the car, Ari was so patient in explaining everything and provided her number and followed up to ensure I was satisfied. A GREAT dealership and worth the trip as I live 2 miles from Springfield BMW, I was happy with the feel of a smaller dealership at Bridgewater BMW. This is my 5th BMW and was by far the best experience.

Justin is THE BEST

Love love love the way I was treated at BMW of Bridgewater. From the time I walked into the door until picking up my plates this week, they have been simply terrific. Justin is simply the best client adviser. He put me in an awesome car that I ended up leasing right away! I honestly didn't come in there to make a deal but Justin really took care of me and gave me an offer I couldn't refuse. There was no back and forth in pricing. I told him I wanted the best price and he gave it to me right away. If you want a no hassle dealership and a great sales guy that knows what car to put you in, definitely go to BMW of Bridgewater and ask for Justin O'Connor.

Great Experience

My client advisor is Martin Hernandez. He is knowledgeable, and very professional. Great service started from beginning to car delivery. Will come back for my next car purchase, and recommend to our friends.

Justin O'Connor is an excellent client adviser.

We are very pleased with Justin as he walked us through the process of making better decision on our purchase. He is very knowledgeable and polite.

amazing experience!

My Client Advisor Justin O'Connor was flawless start to finish. He was able to provide me the BMW of my mother's dreams at an unbelievable deal. She always wanted one and on the day of delivery we arrived with a big red bow on the vehicle in mint condition (as it was a certified vehicle). We will absolutely be coming back again and recommending him to all of our friends. Thanks again for the great experience!

Good experience.

Good costumer service, hospitality, quality of the product. Took some time to get all paperwork done but they were doing their best to speed up the process.

Fantastic and simple

My salesman, Justin O'Connor was very patient and pleasant to work with. I had changed my mind 3 times within a week on what car I wanted and he was able to help me decide exactly what I wanted and needed. He then was able to search and find exactly the the 340i I wanted. When the car came in Adriana Vera spent an hour explaining all the features the car had to offer. She also said to stop by anytime with any questions. Everyone there was very pleasant and helpful.

2017 BMW X3

Bought a new 2017 BMW X3 from BMW of Bridgewater this weekend. My second one from this dealer. The family minivan died, so we handed down the older X3 to my wife and I got the new one. As anticipated, the entire buying experience was great. Salesman Mike Watson took great care of me, keeping me well informed throughout the process. The car is fantastic, and I look forward to getting both vehicles serviced by BMW of Bridgewater and likely buying more from them in the future.

Amazing customer service

Great experience as always. Management is extremely knowledgable & helpful. Customer service personal is very professional. Referred a friend already, who got his car the same day. Would definitely recommend this dealership.

My first BMW

I've always loved BMW's but never thought I'd have one of my own. Justin helped me to get a beautiful 328i and I couldn't be happier! I explained to him what I was looking for and he showed me all my options. He made sure everything was perfect the day I picked up the car. Everyone at BMW of Bridgewater was welcoming and helpful. Ozzy the finance manager was wonderful and explained everything perfectly. I will definitely recommend BMW of Bridgewater, what a great experience!

great experience. Highy reccomended.

This was a great experience. Highly recommended . I enjoyed purchasing a new car from this dealer. All the staff was excellent in making this a wonderful day .

Exciting!

Martin's background as a BMW "genius" was very helpful. He answered all questions from knowledge. He was genuinely excited along with me as we charted the production line of one of the frist 2017 640's.

Best experience ever

They help you from the first step to the last one , like the honestly , patience and the costumer attention .They made the experience to buy a car very pleasant and easy , the salesman work with you until you satisfy .

Excellent Service

Carmine is the best. He handled our purchase from A-Z in minutes, literally! Everything was smooth and the car is exactly what we wanted.

Outstanding service, missed details on the car though.

Staff is highly attentive and committed to differentiated service. Courteous, efficient, polite, make you feel special. Only concern is the vehicle was delivered with wheels out of balance. It was taken care of immediately with a free loaner. I would still recommend them to friends and family.

Fantastic Service

This was my first BMW. I contacted BMW of Bridgewater and was put in contact with salesperson Justin O'Connor. I explained to Justin what it was I was looking for and what my limitations were - he did an excellent job seeking out what I needed, exceeded my expectations by far and had me driving out of the lot with a smile on my face in no time. The car is beautiful. The service from sales to finance was fast and thorough. Dionne took care of me in getting the lease finalized and went above and beyond working with me on the details They even had Ari come out and sit with me before I left to go over the entire electronic system to be sure I was comfortable before I left. The whole experience was an A+ from start to finish, which cannot be said for many dealers. Great operation and I will certainly be back.

our first bmw

All associates were polite, friendly and informative. There was no sales pressure from Mike Watson. Also, Ariana Vera was patient while showing us the features of the GT 335i.

GREAT EXPERIENCE!

This is my second car from Bridgewater BMW. I initially met with Anthony Catena who was my sales consultant 2.5 years ago. He has since been promoted to sales mgr. and deservedly so! He set up the test drive for me on the BMW 340i with BMW Genius John Palombo. John was extremely knowledgeable, patient and understanding. He answered all my questions I had on the test drive and really convinced me without any pressure that this was the car for me! Upon returning to the dealership from the test drive Anthony had already got my 320i appraised and gave me the price on the trade in of what I was expecting. This time around Anthony crunched the numbers that convinced me I could actually afford this car on a 36 month lease. He then brought me over to client advisor Bill Chludzinski who couldn't be any more nicer and easy going. He put me right at ease and explained all the particulars to me about the lease. He had the car ready for me a few days later on the day I had requested. I met with Ozzy Mamoor the finance mgr. on the day I picked up the car to finalize the deal and sign the papers. He was very professional and explained all the paper work to me before signing on the lease deal as well as on my trade in. I appreciated his no pressure approach as to not trying to convince me to purchase any additional warranties but giving me very good information so I can make an informed decision. Bill then went over the car manuals and actually followed up a few days later to make sure I was happy with the car and that I had no concerns. Before driving the car home John met with me again and sat me behind the wheel explaining all the features on the car and again answering all my questions. He really gave me the confidence on my 32 mile drive home that it would be worry free even in spite of the rain. I also appreciated the fact that he set up the bluetooth for my phone and my home address on the navigation. I would not hesitate to recommend this dealership. It is worth the trip from anywhere!

Buying my 340iX experience

Overall experience was great. Justin worked hard to find the car with the options we needed. One car he found was sold but he did not give up and found another one and got it transported.I'll refer my friends to him in the future.

Another great experieince from start to finish

Now the third car from Bridgewater BMW and once again a real pleasure to work with the team at BMW Bridgewater. Martin Hernandez was extremely responsive to all my e mails/calls and we were able to get the deal done very quickly/painlessly. They also handled my lease end inspection and had the lease end documents ready sign upon picking up my new car which was very convenient. This was my 2nd leased car I turned into BMW Bridgewater and never once did they try to add on end of lease charges, just a fair assessment of the condition in line with BMW guidelines. Dionne was well prepared/ready with all the paperwork and made the final step quick and easy. Will certainly keep coming back and recommending BMW Bridgewater.

No hassle, no pressure just an excellent experience

I just wanted to stop in and look at an X1 and I left with a smile and a new car. We 1st met Client Advisor, Bill Chludzinski, who couldn't be any more pleasant. He explained the vehicles to my wife and I in detail and we never felt pressured. Bill was able to answer any and all questions/concerns. We then met Mike Shamy - Mgr. and he was a gem. Mike understood our needs and met or exceeded each. Mike again made you feel good as a customer and "sealed" the deal. I would recommend the BMW Bridgewater to everyone. I always had bad experiences going to car dealers but not here. Great job to Mike Shamy and BMW Bridgewater team. Ken K

Amazing!!

Great experience, second car my family has bought from them! They stuck with us during the negotiation process and made it happen! Justin, Ozzy, and Mike were extremely dedicated to ensuring we got the price we wanted and fought with us to make it happen. Go there!!!

repeat customer

In the end, BMW of Bridgewater took good care of me. The got me out of my existing least and got me and my wife into the car we wanted to buy.

Arduous car buying experience turns EXTRAORDINARY

I can't find words . . . complimentary enough . . to describe the 4 men at BMW of Bridgewater NJ that assisted me in a sale today. Lets be honest, no one like dealing with car sales reps, including Dr. Dave Cranky, who I do the car shopping for his family. I was given all the specifics about the deal, goggle all the dealerships in a 100 mile radius called all 5 that had the desired car, handed them the deal - all they had to do was call me back with numbers. Our local Eatontown BMW where helpful but the car sold, Freehold and Tenafly - I'm still waiting for a call back from the sales manager (after leaving 2 voicemail and its now 5 days later - sorry guys), the arrogance of the salesman in Springfield store eliminated them - ( I wouldn't buy a car for them if they gave it to me below cost) this leaves me with Bridgewater BMW. After calling and leaving a message for the sales manager, Mike Shamy, I received a call back in a half hour - I gave him all the specifics and he was confident and reassuring that his dealership could put this deal together. After looking at his inventory and running some number he called me back, I was PLEASANTLY SURPRISED by the deal he was able to offer me. I consulted with Dr. Cranky, called Mr. Shamy back and we agreed on the deal. The next FANTASTIC gentleman I met was Mr. Mike Watson. He called and introduced himself to me, informed me that he would be handling the detail of the sale, he was very knowledgeable and patient and was able to give me a $1000.00 loyalty credit. Nicely done Mr. Watson! When we arrived at the dealership we were greeted by a young man John Polombo who was very pleasant and cordial. Mr. Polombo was very well informed on the workings of the electric car and was AMAZING in teaching Dr. Cranky on how to use it. The last person we met was Mr. Ozzy Mamoor in finance, who was very PATIENT, understanding and answered my long list of questions without getting annoyed. I think its fair to say that I'm not easy to please, none the less to far exceed my expectations as they have - WELL DONE GENTLEMAN keep us the great work! L. Lamana

Great Reception and Service

Good Dealership. Great Facility. Friendly staff. Our salesman Bill is very experienced and easy to deal with.It was a smooth sale. Plan to go back to this dealer for service even though another BMW Dealer is right in my town!

Not a good time

I made several trips here to research a 320xi purchase for my wife, coming once with her for a test drive with Martin Hernandez and getting a price quote. Not only was the initial quote not in the same ball[park as other dealerships that I had (only) interacted with online or by phone, but I found the whole approach demeaning and insulting. While Martin, and previously Justin, were respectful and helpful, the manager Mike turned me off with his attitude. THey seem to cater here to a very well-heeled demographic. We moved on to another NJ dealership that dealt with us in a much more straight-up fashion.

Don't buy from BMW of Bridgewater

Let me start by saying I love my BMW. It is truly a great car. However, if you want to ruin your purchase experience come here. I buy a lot of cars not because I am a dealer but because I love cars. As a result I deal with a lot of dealers. Hands down this is the worst dealership that I have ever dealt with. This was the first time that I traded in cars and it took one week form the time that I wrote the deposit check to pick up my car. I basically had to sell my vehicles for BMW of Bridgewater. The worst part was the attitude of the sales manager. You would think that a $72,000 car would command a little respect. My wife and I were treated like trash, absolute trash. Every time I called to schedule the delivery I got a different story. They have never followed up on why we have never been back. I will never set foot in this dealership again. I am sure that if they respond to this it will be a classic.

Great Expierence

Great Experience with all of staff at BMW of Bridgewater especially my knowledgeable salesman Martin Hernandez. They made the process easy, fast and haggle free!

Easy and painless

The staff at this dealership are so friendly. They made the usual torturous experience of buying a car very painless. I would definitely come back to this dealership again and recommend them to my family and friends.

Sales team was great!! finance Manager was horrible

We recently leased a new 535Xi from BMW of Bridgewater. Sales team at the dealership was stellar especially Mr. Mike Watson. He was not at all pushy like other sales people and did an excellent job in explaining the numbers and other stuff. If at all I make my next purchase or lease from BMW of Bridgewater, it will just be for the amazing sales team they have. I will give 5 out of 5 stars to Mr. Mike Watson and team. Our experience w/ finance manager Ozzy Mamoor was horrible!! It all went really smooth to the point when he was done explaining the tire and wheel protection package offered by this new company CNA. When he quoted an exorbitant prize for a 3 year coverage, I told him about what others paid for the same coverage over a three year term. He pulled the warranty papers off the table in a very disrespectful way and his behavior afterwards was extremely un professional. He didn't even have the courtesy to put all paper work in a folder and hand it to us. We had to scramble for finance papers all over his desk with 2 year old kid in hand. All these time when me and my wife were gathering papers, this gentle man was holding the door open so that we get out. I would recommend the management team to send him for a behavioral training course which is relatively cheap these days. It will be really worth spending that money.

Great Experience

Justin, Martin and Ozzy hooked me up. Big thanks to you guys. Stuck with it and got me the car I wanted. Ozzy actually got me a better rate than I could get on my own. Thanks to the staff at Bridgewater BMW.

Purple Bunny Unicorn Werewolf I like potatoes

Great service. I love my car. It's so great. Martin was very nice. I already have drove in it a lot. Great service here.

No stress, no games

Mike Watson and the staff at Bridgewater BMW could not have been more professional or courteous. I told them exactly the car that I wanted and they did everything possible to get me that car at the best deal. When I had scheduling issues related to picking up the car, they were very accommodating and worked with me to make me feel comfortable.

Bmw x3

Good service everyone was very kind and helpful. Very satisfied with my car. Ari was also extremely helpful and great to work with. Thank you.

Fast, fun and easy

I went in to to test drive and potentially purchase a m235 xdrive. I personally live close to another BMW dealership and my parents live close to another, however, we saw great reviews for BMW Bridgewater. We were not disappointed. Martin took his time with the sale. At one point, another customer came up to us randomly and told us Martin is a great guy! Dave assisted in the sale and also was great to deal with. After the sale, Ozzy took his time recommending what seemed like were things he would personally consider if he purchased a new BMW. Ariana, the BMW genius, explained and assisted with with everything post purchase. Great experience overall.

Great service, great incentives, very helpful at delivery

Everyone was very helpful and efficient. They took the time to get the most out of incentives and found the car I ordered already available saving an additional $1000. The delivery process was on time and without incident. Ari was also very helpful as she knew my vehicle inside out!

fantastic

Outstanding people in all respects. The best car buying experience I have ever had. I would buy my next car there without a doubt, and would have my friends buy there too.

Leasing a 4 series

Dave was great about helping my find the right car. He was very helpful in selecting options and great to work with. Carmine was also good about helping me on the day I picked up my car and coordinating with my insurance agent.

Great experience

The process was very smooth and the people were very friendly. I even got a very good deal and would buy from this place again.

Friendly sales, great buying experience

Carmine was very helpful in my purchase of a 2013 CPO BMW. I was very pleased to work with Carmine and the rest of the BMW of Bridgewater team.

Great experience

I went from Audi, to BMW. My experience with BMW was outstanding. I didn't have to haggle back-and-forth with negotiations. My salesman was exceptional, he learned everything about me, and was able to customize (build) my X5 to fit my personality.

Great Experiece

Bill, as well as the rest of the staff, was extremely helpful and always accessible from start to finish. They did everything to make me feel comfortable and at ease throughout the buying process. I would definitely recommend BMW of Bridgewater for all of your BMW needs.

Feedback

The staff was very friendly and courteous. Excellent overall experience of buying new BMW. Just a small feedback for sales staff to be little more open and clear.

By far the BEST!

BMW of Bridgewater was by far the most helpful dealership with so many awesome deals to choose from! Amazing experience with BMW Bridgewater. Will definitely be returning to them again once my lease is up to get another car from them!

Fantastic staff and service!

The staff is truly wonderful and very helpful. I traded in my old bmw and got the X4. Martin was fantastic to deal with and I truly recommend visiting the store!!

Great Job!

Had a great experience with BMW Bridgewater after car shopping around for a few weeks. Carmine and Ozzy helped me get into an amazing car!

Excellent

In the past, I've leased my BMW's from Paul Miller in Wayne. After my recent experience at Bridgewater BMW, all I can say is I will forever be doing business with the most PROFESSIONAL, PATIENT, and DRIVEN Client advisor, Justin O'Connor. My experience with Justin was like no other; he got me into the car of my dreams without hassle, and always went the extra mile for me. I urge those reading to meet with Mr. O'Connor for their future BMW purchase/leases. You will NOT regret it.

Saved the Day!

I started my day at another BMW dealership in Edison. I received an email saying there was a special event so I decided to go. The event was in full swing but when I arrived with my children to test drive an X1 I was less than impressed with the service and the experience over all. FROM THAT DEALERSHIP....I CALLED BMW OF BRIDGWATER and I was transferred to Dave Wagoner. I told him that I was at the dealership not having any fun and wanted to know if he would help me lease a vehicle in the X series. LATER THAT AFTERNOON....my husband and 3 kids drove to BMW of Bridgewater and right away we saw and felt the difference. Huge selection of cars to choose from, attentive hostess in front of the show room, and we were treated like potential buyers right away. We only waited a few minutes to SIT DOWN and speak with David....all 5 of us...and long story short....we signed a lease for a 2016 X4 that day. We left happy and very satisfied. David was eager to please and got us everything we asked of him, including a great rate and terms. We also worked with Bill Chludzinski who was knowledgeable, honest and fun to work with. I will not step foot into the Edison dealership for sales or servicing even though its closer to our home. We can choose where we spend our good money and BMW OF BRIDGEWATER made it such a pleasure. I felt not only did we get this incredible driving machine but we got the incredible buying experience to match at BMW of BRIDGEWATER! Thank you to such a wonderful team and thank you for saving the day!

Great Experience

Very good deals. Thanks to Carmine Forgione I had an outstanding experience. Everything went very smoothly and I was able to drive out same day in a new car.

The ABSOLUTE BEST BMW dealer!

I have purchased about 4 vehicles from this dealership over the years.(following them to their current location in Bridgewater from Lebanon). The sales experience has always been excellent-no high pressure stuff you get in lots of dealerships. The sales people are full of information to help me understand all the features on the vehicles and decide what is the best vehicle for my needs. Every service experience has been wonderful also- I have to admit they make me feel like royalty! And the process is so easy. The last experience in service I was so embarassed because i had to return the loaner car with a dent in the side (hit and run in the street) and they made me feel like it was no big deal. I can't see any reason to go anywhere else!!

Wonderful experience!

Thanks to David Wagoner and his colleagues for an outstanding experience in purchasing my new car, and also to Chad and the Service Team for their help with my previous BMW. I received prompt, courteous and effective service from everyone. The whole team did a great job and I am a loyal customer!

Customer care

A sincere note of thanks to Chad and the entire team for going above and beyond to diagnose and resolve a recurring problem. The team provided a loaner and went out of their way to test the car, review previous invoices to ensure warranty issues were appropriately taken into consideration, and took the time to explain exactly what was done and why. Moreover, the team showed tremendous attention to the age of the car and balancing the repairs against the value of the vehicle. Thank you for making this a good experience and an honest focus on the customer!Dave

Awful dealership

I am sitting in the lounge waiting to return my vehicle. The dealership repeatedly messed up appointments we had to have an inspection of the car prior to returning it therefore making me skeptical that I should bother making an appointment to return my lease. Now I have been waiting for 50 minutes with no end in sight and it is not even busy. I am watching employees walk around doing nothing or offering beverages to potential buyers. Quite a disparity in service depending on whether you are buying or returning a car. I will never come back to this dealership. I will drive the extra distance to go to freehold where I received outstanding service.

Great experiance

After researching for a while on new car, decided to go with BMW. This was the least stessful car purchase I have had. Bill and Ozzy made the whole experiance pleasant and completely pressure free. Everyone in dealership has been great to work with.

Mike Watson - Salesman of the Year

I was skeptical when I first entered the show room last December, however, Mike quickly turned me around. The entire process from building my manual 435 to delivery this past weekend was flawless and as described by Mike. I also felt (and still do) that I got a great deal on the car of my dreams. Absolutely no buyers remorse.

Excellent experience

This was my first time purchasing a car from this dealership and overall it was an excellent experience. Everyone at the dealership was extremely friendly. The associates I worked with worked very hard to make sure I was comfortable with my purchase.

Great experience , excellent service!

This is the second time am purchasing a car from this dealership and on both occasion i have had wonderful experience. I was allowed to make my choice rather than sales person entrusting on some cars which they want to sell! Second time it was even more smoother, within couple of hours i was out of the showroom with my new car. Justin was working on lightning speed in completing the documentations etc. Anthony made sure that i was taken care well, both of them worked together to get me the best deal possible. They were ready to my work my way which i have seldom seen in other dealerships. Ozzy helped in getting the paperwork done quickly explaining me each document i sign on. Overall it has been an excellent, wonderful and awesome experience. Never thought car buying can be such a wonderful experience. Thank you!

Great experience

Great experience- From introduction, through negotionation to delivery. All worked as promised. Mike Watson and team did a great job addressing all of our needs.Thank you- Mike

Excellent Service Excellent Salesman

The whole team at Bridgewater BMW did a great job of getting me what i wanted and making the experience easier then you would expect when buying a car. I would recommend Carmine to anyone in the market for a luxury car, he knows what hes talking about and gets you want you want.

Customer First Mindset

I had a terrific experience with Justin and the BMW of Bridgewater team. They worked hard to get me my desired vehicle at a price other dealerships could not beat. Justin was very knowledgable about all BMW products and acted in a very professional and timely manner. I have already recommended the BMW of Bridgewater team to several family members and colleagues.

Great Experience!

As an out of state customer, my experience at Bridgewater BMW was seamless! My client advisor was very professional and ensured a smooth transition for me to drive away and be happy in my 535i Msport!

Great experience

I had a very good experience at BMW of Bridgewater.Bill was great even I showing up without making an appointment and with two kids.He was very detail oriented, patient and attentive.And very professional, showing me the car I wanted and the various possibilities I could choose regarding accessories, colors, payment methods, etc.And all the team made a great effort to turn this experience a remarkable one.

Excellent

Excellent service, courteous and I did not feel pressured to buy a car. The car was exactly as advertised. I will definitely recommend this dealership.

New Purchase of my first BMW

I had a wonderful new car buying experience. Bill made my purchase easy and pleasant. Ari was wonderful in teaching me all about the BMW features. I would highly recommend going to Bill C. if you are thinking about buying a new/used car. i

Quality service

We Had an excellent experience with Carmine Forgione. He was very knowledgeable, demonstrated all of our options, was very patient, and provided excellent customer service in a relaxed and welcoming environment.

Justin made my purchase easy and hassle free

Justin O'Connor was professional and courteous! Best car salesman I've dealt with. He was direct and sought out exactly what I needed and wasted no time. I have a crazy busy schedule and being a women, often feel I'm being duped by car salesman. The last thing I want is to have to negotiate back and forth with dealers. Justin made my X6 purchase experience so pleasant and hassle free. I would highly recommended him and definitely going back to him! Thank you Justin!!

Great Customer Service

Came to BMW Of Bridge Water From Brooklyn NY To Buy a 2013 Mini Cooper and walked out with One !!!! Even though my Trade-In was Value lower then I expected they Worked with me in lower the Price of the Car !!! GREAT customer Service .. Thanks You Guy and. Special Thanks to Carmine Forgione

Purchased a CPO 328i

Everyone I dealt with from the salesman, the BMW geniuses and the finance staff were professional, patient and easy to work with in getting my first BMW. I feel very comfortable knowing that I will be coming back for service routinely. Hopefully this is the start of a long relationship.

Prosfessional Car Shopping Experience

Chad Renninger has been my service advisor for the past 8 years. Because of his professionalism, honesty and camaraderie over these years, I've continued to do business with the dealership and looked no further this past January when I needed to shop for a replacement vehicle. We leased two vehicles in January 2016.Carmine made the process simple, hassle free and a pleasant experience on both occasions. The management team was also very professional.

AMAZING!!!

Good morning Leslie Thank you so much again for an exceptional car purchasing experience!!! As Ozzy stated "loyalty is worth its weight in gold" I can truly say that from yesterday's experience with you that we are now loyal BMW OF BRIDGEWATER CUSTOMERS!God bless you & thank you very much again for an Amazing experience!!! We loved Ozzy too!Best Regards,Jeffrey & Veronique

Excellent Services!!!!

I have visited Many BMW . i think Bridge Water is the best. Everyone is helping and understanding the requirement we have and Hope this Good Relation will continue. No embarrassing hassle or pressure and minor negotiating. Leasing a car with justin is walk on cake and the staff at Bridgewater BMW was a pleasure

Excellent

They worked hard to find me a car in my price range and took the time to make me comfortable driving it. All the people I met treated me respectfully

Great Experience at a Car Dealership

After buying a house, buying or even leasing a car is usually the next worse experience. I found the 328i on the website, confirmed its availability, and met with Leslie Burwell. She coordinated my visit the next day and worked out the best deal. No embarrassing hassle or pressure and minor negotiating. Leasing a car with her and the staff at Bridgewater BMW was a pleasure. Too bad they don't sell houses.

Proud Owner of my new BMW

Started with communication over phone with Leslie Burwell and ended with me going home with my BMW. Traded in my Lexus and the made every attempt to keep me in my price range. Own Mercedes and Lexus and test drive convinced me to move to BMW. Always felt they looked to make the right deal for me. Will return when the time comes.

Michael Watson was very professional

After I waiting for someone to come meet me, I was given to Michael Watson and he was very professional and gave me a good deal

Amazing Exp

I arrived at BMW Bridgewater to test drive a BMW X3 which I had been wanting to buy since a few months. Since it was my first car, I was really nervous. But then, I had the opportunity to interact with Justin, who was the just right person. He was completely honest, listened to me intently and calmed my nerves. It was really amazing to realize that though I had just come for a test drive, I ended up buying the car on the same day. At the same time, I have to mention that this wouldnt have been possible without Justin's help. The price I quoted was initially very difficult for the manager to accept, but Justin kept on pressing my case with the manager and managed to get me a great deal. In the end, I was a happy customer who would like to return to BMW Bridgewater for future car purchases. I would like to recommend him and the dealership to anyone who's planning to buy a BMW in the future. In fact, I have already told my friends about it and would like to see them doing business with BMW Bridgewater.

Great service with friendly, intelligent and courteous sales

Great service with friendly, intelligent and courteous sales. Quick response to my needs and desires and able to accommodate my business and family schedule. Made my experience pleasurable and stress free.

Pleasant experience

Negotiation process was fairly straight forward. Not sure I got the best possible price but it was reasonable. Once agreed on the deal the staff accommodated my request to schedule tire replacement on my old car at the time of a swap (BMW charges much more for worn tires on lease returns than the new tire cost). Overall the experience of swaping the leases was stress-free and quick.

Fast and welcoming

We walked in for the first-time and got the deal what we wanted. And the following day we were told that the car was ready to pick up. The sales associate Bill Shludzinski was very knowledgeable and patient with us. Truly we appreciated his help. Most importantly this dealer knows how to manage the customers and we will definitely go back next time for the second car.

great customer service

Leslie was very Profecional, knowledgeable and very easy to talk to. She made the deal and made it a great experience. The entire process was easy and made simple. Everyone at this dealer was pleasant and helpful. Thank you for been a great team.

BMW X5

Great customer service all around and excellent price! Both Mike and Ozzy were very professional and friendly. I will definately recommend Bridgewater of BMW to my friends and family.

BMW x1

Bought a BMW X1 from carmine. He came highly recommended from my brother who purchased a BMW 535 from him. Service was impeccable and the whole buying process was made very simple. Car is excellent quality and a great value. Picked up the car same day that I called him to inquire about it. You can't go wrong at BMW of Bridgewater

Great! Professional and efficient.