BMW of Beaumont
BMW of Beaumont
Customer Service: 4.8 Buying Process: 4.8 Quality Of Repair: 4.9 Overall Facilities: 5.0 Quality Of Work: 4.8 Friendliness: 4.8 Pricing: 5.0 Overall Experience: 4.2
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Sales Process
Sales experience with George Paunovic was excellent.
Ending on a high note!
To make a very long story short, I bought a car that did not function from another dealership. That dealership was not addressing the issue quickly or efficiently enough. I owned the car for three weeks and at least 10 or more days out of that three week period, the car was at another dealers service department with major issues. I went to Mike Smith BMW to see if I could find another car to replace the expensive clunker I just bought. John Robinson greeted me and guided me to the right vehicle for me. He was extremely knowledgeable, sincere in his approach, and not overly ambitious with his sales technique. He, along with Loney Bourque, was able to get me out of a nightmare of a car and into a Certified Pre-Owned car that I am very satisfied with, so far (knock on wood), and at a much better interest rate than what I previously had. They're all Aces in my book and if you choose to buy a BMW in Beaumont, do not trust what you are buying unless you are buying from them. Mike Smith BMW Beaumont is "Five Star" service. -JRS
awesome customer service
I moved from houston to beaumont and was amazed to find out that the customer service in a small town is just as valuable as the big city ((:My service adviser is Jewel Gans and she is fun, knowledgeable, friendly n she smiles ((: wooohooo... she is such a breath of fresh air...even if i dont have an appt set she will fit me in... call me spoil maybe lol i ? her r should i say she is a "JEWEL" thx - NeeCee
Poor service
MEFBuying experience was excellent with John Robinson. That's where it ended. Service department sucks. I would not recommend this dealer for your BMW service. May have to go to Houston for service.
BMW Sales and Service
I have purchased and serviced many cars from BMW of Beaumont and without fail Willie Gilder and James Byerly take care of me. I couldnt imagine driving anything else. Thanks a million guys.
Just a phone call away to help my vehicle needs!
Jewel in service is always a call away to any and all emergencies I've ever had with my BMW 535i. I love the friendly staff at BMW of Beaumont! I recommend everyone to see them for there car needs!
Great Service from Great People!
Everyone at the dealership are absolutely fabulous! It is always a pleasure doing business with BMW! I recommend them to all my friends and family!
Awesome Servie Department
Jewel and Willie are awesome. They always take care of me when I come in. Keep up the great work!!!!
Best BMW Dealership around
BMW of Beaumont is the best dealership I've ever purchased a vehicle from in the southwest LA/southeast TX area. I am on my third car (525, X5, and M5) from this dealership and plan to continue purchasing and servicing them at this dealership. Everyone In sales and service I've had to deal with have been absolutely fantastic! I made the poor decision to leave BMW and buy a Mercedes from another dealership after my second BMW and regret ever making that decision. I am happy to be back at BMW of Beaumont and recommend this place to anyone in the area. I drive from southwest Louisiana because BMW of Beaumont is that great.
Best BMW in Texas
This is the best bunch of folks to deal with Willie, Willie, and Jewel. I have never had a problem too big or small for them to always make me happy and fix my problems right up.
They are the best place to buy and service car
Best Service EVER!!! They are friendly and nicest folks and make sure I am comfortable and provide me with a loaner car everytime.
MY BMW PLACE
THIS PLACE IS GREAT. VERY KIND STAFF, EASY TO DO BUSINESS WITH. NOT YOUR NORMAL HASSLE OF A CAR DEALERSHIP. THEY NEVER TRY TO GET TO ME AND SELL ME ALL KINDS OF STUFF I DON'T NEED. ALWAYS HONEST AND UP FRONT. WHEN SOMETHING IS WRONG, THEY TAKE ME BACK AND SHOW ME WHAT IS GOING ON. ALWAYS THERE WHEN I NEED THEM. FRIENDLY PEOPLE EXCELLENT STAFF AND MANAGEMENT AND ALL THE PRO SHOP ITEMS TO LOOK AT AND PURCHASE IS AWESOME. ALWAYS DIFFERENT STUFF TO BUY AND LOOK AT EVERY TIME I GO THERE. GREAT JOB BMW OF BEAUMONT!! LOVE Y'ALL
GREAT PLACE
THIS PLACE IS JUST SIMPLY PUT,,, AWESOME!!! GREAT PARTS AND SERVICE STAFF THERE. FUN TO DO BUSINESS WITH. I ALWAYS LEAVE WITH A SMILE ON MY FACE AND A FREE DRINK OR SNACK OR BOTH IF I WANT. WOW... THIS PLACE IS SECOND TO NONE. ALWAYS THERE WHEN AND IF I NEED THEM, VERY EASY TO DO BUSINESS WITH. NO HAGGLE, JUST OUTRIGHT GREAT CUSTOMER SERVICE.
AWESOME BMW
EXCELLENT DEALERSHIP, PROFESSIONAL STAFF. FRIENDLY PEOPLE THERE, CAR IS IN AND OUT FAST. WILLIE AND JEWEL ARE SUCH A PLEASURE TO DO BUSINESS WITH AND ALWAYS GO THE EXTRA MILE TO TAKE CARE OF MY NEEDS. VERY EASY TO GET IN FOR SERVICE, JUST CALL AND TELL THEM WHAT I NEED AND THERE IS NEVER A HASTLE. COULD NOT ASK FOR A BETTER DEALERSHIP.
Very Friendly Staff
Love each of my experiences with this facility they truly treat you like family. Very efficient and accommodating. Very comfortable place to wait for your service.
Fast, friendly service
The service team has been very accommodating. On several occasions I have dropped in without an appointment for small things, and they have taken care of me quickly and professionally.
Court Coordinator
The customer service at BMW of Beaumont is always excellent. Willie Gilder is AWESOME!!!!! Any time I call, he promptly returns my call and answers any and all questions I have. Thanks BMW and Willie Gilder for making my visits pleasant!!
Friendly and Professional!!!
The staff at BMW is awesome! They are very friendly and always professional. I had a great experience!
Top Notch Customer Service
The Service advisors, Jewel and Willie are always courteous and extremely helpful. It has always been a good experience when dealing with this service department
BMW Beaumont excellent service highly recommended
I would highly recommend BMW of Beaumont. I purchased a BMW this month & the staff goes out of thier way to provide friendly excellent service from Mr Calcote client advisor to Willie & Jewel in the service department, to Randy that drove me to work & picked me back up. Go see them & buy a BMW. I actually look forward to my next visit.
A+ Service & Service Advisor
Mr. Gilder is an excellent Service Advisor! He makes sure that my X1 is in tip top shape before I leave every appointment.
Awesome service!!
I recommend everyone to make there Purchase with BMW of Beaumont! It's a great customer service experience. The staff is always wonderful! I buy from Beaumont because the service department is world class!
BMW of Beaumont what awesome experience!!!!!!
The best experience ever since I purchased a car the faculty awesome!!! service awesome!!! taking care of customers are their number one priority!!! I wouldn't recommend any other place but BMW of Beaumont to purchase your next vehicle
Best car buying experience
My husband and I had the best experience purchasing a new vehicle. John Robinson took his time and worked with us to get exactly the car we wanted. There was no pressure to buy. He answered all our questions and was extremely patient.
Service Department
Great experience and quality service!!!!!!!!!!!! The people were nice and very accountable.
Mr. Calcoate was just simply the best. Thanks for your...
Mr. Calcoate was just simply the best. Thanks for your time and helping me make yet a major decision and a great one with the purchasing of my BMW.
Mileage: 38920
Color: Black
Transmission: 6-speed Automatic Overdrive
Body Style: Pickup
City: Beaumont, TX
Engine Type: 4.3L V6 Flex Fuel Vehicle
Mileage: 25
Color: Other
Transmission: 1-speed Automatic
Body Style: SUV
City: Beaumont, TX
Engine Type: Electric
Mileage: 10
Color: Other
Transmission: 8-speed Automatic
Body Style: SUV
City: Beaumont, TX
Engine Type: 3.0L I6 24V GDI DOHC Turbo
