BMW of Anchorage

4.9
Overall Rating

Customer Service: 5.0 Buying Process: 4.8 Quality Of Repair: 4.8 Overall Facilities: 4.9 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.9 Overall Experience: 4.9


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Your Highness

5
Gary Petros on 11/16/2016

Customer Service: 5.0 Buying Process: 5.0

They are very professional and this is the 5th car purchased through this dealer.


Anchorage BMW - 2017 X1 x28i

5
Leonard Jones on 10/06/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The sales rep Ms. Jennifer Bohannon presented a professional demeanor and was caring and engaging during the entire purchase experience.


Bmw anchorage is is awesome !!!

5
Matthew baskett on 10/01/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Curt Zakrewski is not only the best salesman is not only the best salesman I have dealt with he's one of the best humans also


New BMW lease

5
Don on 08/21/2016

Customer Service: 5.0 Buying Process: 5.0

Did not rate facilities as dealership is under going a massive remodel of their facilities. This is my fourth purchase or lease of a BMW from this dealership. Each experience has been smooth & trouble free from the initial test drive to signing documents.


Curt Fabrizio and Jennifer are phenomenal

4.8
Lizzie bmw on 08/14/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I'm pleased with the experience. Curt is is the most amicable, courteous and professional person I have ever had the pleasure of dealing with


Great

5
jiq4430 on 08/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Sales person was great to work. Never pressured us to buy. Worked with us for a couple of months. I would work with the sales person for my next vehicle purchase.


Customer servicde

3.7
Junghee on 06/16/2016

Customer Service: 4.0 Quality Of Repair: 3.0 Overall Facilities: 4.0

I just repaired my car from service center. On the way home, I noticed that my tire pressure needs to be checked which was not mentioned for repair when I turned my car for service. However I think the service provider could have double-checked for any lights on the car after they finished the arrangement of repair and informed me to ask to do additional repair if needed. I feel like now I need to bring my car again for additional check up and for additional cost.


Lithia Lifetime Oil Change

5
Jerry on 06/04/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Timely, and the courtesy shuttle is a definite plus.


Customer service like it used to be

5
hodgesalaska on 06/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I began my buying experience with curiosity about the BMW brand because a few of my friends own them. I was not prepared to buy and visited Anchorage BMW in winter 2015. Jack showed me the BMW products and explained all the features and benefits of owning a BMW. He also took me on a test drive in and X model. The roads were icy and the BMW handled amazing at somewhat high speeds on the ice and never broke loose. I thanked Jack for his time and returned home.April 2016 I visited the dealership again to get a look at the BMW X5. Only spent a few minutes at the dealership and was treated well.Over the next month Anchorage BMW contacted me a few times to check my interest. I decided that an X5 was the vehicle for me but had not chosen a vehicle yet. The dealership has many used and new to choose from, so my friend and I drove 4 hours to Anchorage with my 2006 H2 Hummer and 2015 Ram 1500 to possibly trade-in.Jack cam to work on his day off and worked with me to find the right X5. We first looked at 35i models but I wanted more power. He then showed me a new 2015 X5 50i. Wow, what a cool vehicle. I fell in love with it immediately. Anchorage BMW gave me a fair trade on my vehicles and I drove home in my new X5 50i.Jack has since followed up with several phone calls to make sure I am completely satisfied. Customer service is difficult to come by in today's society. Most buying experiences are fair to poor. (Mostly poor) Anchorage BMW has customer service as it should be. They care about customer satisfaction because they obviously believe that good customer service brings people back to buy new cars over and over. Happy customers also tell their friends and business associates. Word of mouth recommendations cannot be replaced by any other form of advertising.Anchorage BMW is successful because of their great customer service and they also sell a quality product. Thanks.Doug Hodges - Nikiski Alaska


Service Rendered

5
Harold Nonneman on 05/05/2016

Overall Experience: 5.0

I certainly was treated like a special customer. Everything mentioned that had to be done was indeed completed in a timely manner. The delivery and pick up was extremely helpful. Thank you for your outstanding service!Harold Nonneman


Friendly, efficient.

5
BMWfriend on 04/21/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

BMW service is prompt, friendly, and efficient. We were in a tight timeframe during this visit and they easily accommodated us. I have full confidence in them.


Prompt and Professional

5
fveith on 04/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My service adviser ensured my new summer tires were quickly and professionally installed and I was back on the road. Thank you for the great service Bruce!


Wonderful and Professional

5
AKJOHN62 on 04/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I enjoyed the professional atmosphere and friendly sales folks. A welcome relief from other dealerships. No pressure or obnoxious sales tactics. They know their product and express an interest in your needs.


I continue to receive excellent service from BMW of Anch,

5
Richard M. on 03/31/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My BMW is almost 7 years old. Since I purchased my vehicle during 2009, I have always received excellent service that meets or exceeds my expectations!


Check engine light on - needed NOX valve repaired

5
Karibusta on 03/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Quick service and great staff makes repair jobs easy for the customer. Always a pleasant experience plus they always give me a nice loaner vehicle while I'm without my car


Excellent service

5
ITDOC on 03/26/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

BMW of Anchorage is a great place, fantastic people, great cars and service.


Great service at Anchorage BMW!

5
John Smart on 03/16/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We purchased a new BMW X! Anchorage BMW and our Sales Rep. Jennifer Bohannon made it all very easy. We highly suggest you consider buying a BMW from this Dealership in your future.


Yas Marina Blue M4

5
Sean Halligan on 03/15/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had a great experience buying my M4 and recently I had Bruce perform my first service. Overall a great experience and I will be back.


Review for BMW of Anchorage

5
Mary on 03/12/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I just bought the best truck from BMW/Anchorage. I found it on-line and when I got into Anchorage, everything was exactly as stated. The condition was perfect. I love the salesman -- friendly, honest, just wonderful. The purchase price was great and they got me a very very low interest rate. The finance manager had everything organized. This is a quality place and a great place to do business.


Excellent service and friendly staff.

5
Andrea on 03/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kevin G. was great and made it very easy. Explanation of what needed to be done was very simple and quote was right on target.


car service

5
Roscoe Wolgamott on 03/09/2016

Customer Service: 5.0 Quality Of Repair: 5.0

outstanding service and outstanding repairs I would return for other service.


In and out.

5
chickenalfredo on 03/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Dropped the car off, was able to immediately see Kaitlin, was immediately able to get on to the shuttle, then got called at 10AM that the rear riverside tail light was finished. Got picked up at the requested time, at 12, then picked up the car and got back to work by 12:30! BAM! That was easy.


Ms. Dimmick

5
Ms. Dimmick on 03/08/2016

Customer Service: 5.0 Overall Facilities: 5.0

Your service technicians are ninjas - great service!


Replace windshield

5
Babycake on 03/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Have purchased/leased many BMW's from this dealership and have always had great service and attention to detail. We appreciate being kept informed on the status of our vehicle and when it will be ready.


great service

5
Deb on 03/01/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I appreciate the consistent excellent service. I enjoyed seeing the new models and having opportunity to look inside even though I was there for maintenance.


Alison Lane's review on service experience

5
Alison Lane Doucet on 02/13/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Bruce and Kevin were awesome as always!!Thank you!!Alison


Very good

5
Pinmanee on 02/13/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very good fast and and very good service I will recomend to my friend


Good experience. Customer service person matters.

4.5
Niclai on 02/13/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Overall Experience: 4.0

I have owned my car for 4 1/2 years. At first it was difficult to use th service center. I would get different answers to the same question and overall customer service was poor. Bruce changed that experience for me. He answers all of my questions. If he doesn't know the answer he finds out. I greatly appreciate his help!


BMW of Anchorage Alaska

5
Ansel from car sales & Bruce in service on 02/11/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very approachable & friendly people. Was called for service. Oil change was scheduled for Saturday. I was off for the afternoon. I just stop by to take a chance if my car will be squeeze in for oil change service. I spoke with Bruce at service department if there's an opening for an oil change. He walk around the shop & did squeeze in the service for my car. I save of not coming for early Saturday morning. This person knows what's he's doing & makes customer happy.


Feedback

5
Carmen on 02/11/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This was my first time at the Anchorage dealership and they were wonderful. Everything from the customer service to the quality of service!


Great service

5
JG on 01/30/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Bruce in the service department is great to work with whenever I need service.


Maintenance to my air system

5
AnchorageBMWowner on 01/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

It was great! They made my appointment for the next day, finished the work the same day, and all the work was covered by the warranty.I was very satisfied with the friendly staff at the Anchorage BMW dealership!


Time for an upgrade....

4.4
KittyCollector on 01/24/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 4.0

Finally time to consider the next BMW....Phyllis spent majority of the afternoon showing me everything that I might like...she knows my taste and found me the perfect replacement for my previous vehicle. Never let Phyllis leave....she's "my" salesperson. :)


Great service

5
Keith and Mary Carroll of Anchorage on 01/15/2016

Customer Service: 5.0 Buying Process: 5.0

We just recently bought a new to us Ford 2010 from BMW of Anchorage. A gal by the name of Ryen Richards helped us buy the perfect truck for our family. She made the whole process painless and easy with the best friendliest attitude! Well done and thank you!


Awesome service!!

4.2
Penny Schaeffer on 01/15/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 3.0 Overall Facilities: 4.0

Ryen Richards was fun, knowledgeable, attentive, and enthusiastic! She knew what I liked and what I could afford, and which two-ton death machine was safest behind the wheel! Four stars!!!


Pleasant

5
Bearded Beemer on 01/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our BMW car purchase was easy and hassle free, we enjoyed the whole process from start to finish. Will definitely purchase another BMW from BMW of Anchorage.


Great service, once again!

5
AKMpower on 01/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

BMW service continues to be outstanding - the work is quality, communications are excellent, and the personal touch is appreciated. BMW manufacturers a great product and the Anchorage dealership provides a great service! I continue to be impressed with the service department and feel like the "hassle factor" of vehicle repairs is made to be as minimal as possible.


Thrilling and Thorough

5
rking4 on 01/09/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Phyllis and Ryen were awesome in their knowledge of the product(s), warm with genuine interest in who I was and what I was looking for. No pressure, thankfully! When my decision was made it was written up and prepared quickly with fairness, then the deal was sealed and off I drove. Everyone was happy, including them FOR me. Service was needed 48 hours after purchasing the vehicle, sadly, and that was 2nd to none as well! I only have positive things to share about the car, the sales and the service. You guys are amazing!! Thank you!


Tim Woodall

5
Tim Woodall on 01/07/2016

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Service was excellent, communication were excellent Keven kept me informed on status of the car and service was performed quickly and professionally. All services performed were completely explained. The Service receptionist greeted me with a smile and pleasant attitude, was polite, courteous and made sure I was comfortable in the waiting reception area.


I am now a proud owner of a 2016 BMW =)

5
Jessica Carlson on 12/24/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I met with Jennifer last week to buy a BMW. She was amazing. Very friendly, gave great information and overall awesome experience. I would recommend her to anyone interested in BMWs. Thank you.


Excellent Service!

5
X-5man on 12/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

When I walked into the dealership I was impressed with the service from the beginning. The service was responsive and the employees were helpful and insightful. The salesman I worked with was Ansel, he was very professional and provided excellent service. He understood what I was looking for and helped achieve my financial objectives.


Great experience!

5
alaskap on 12/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Fantastic car and a fantastic dealership delivering an outstanding buying experience. I would highly recommend this dealer to anyone interested in buying a BMW from the best dealer around.


Fantastic buying experience!

5
BMW Owner on 12/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I am in love with my new X3. Ansel listened to what my needs and wants were when ordering my new BMW. His suggestions and knowledge were spot on and resulted in a no-pressure and stress-free purchase. This is my third BMW... the outstanding service from sales people such as Ansel, to the quality care I receive from Bruce in the service department, will keep me coming back to BMW of Anchorage. Thank you!


Ryan Kime is a star salesman

5
Nichellecook1 on 11/13/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Ryan consistently went above and beyond to take care of me and I loved his no pressure style. Ryan also met me at my work for my encore which was much appreciated. -Nichelle Renk


Tire Change Over and car check

5
Joan Trujillo on 11/02/2015

Customer Service: 5.0 Quality Of Repair: 5.0

We were completely satisfied with the servicethank you


Dead X5 in Captain Cook Garage......

5
JurysBMW on 11/01/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

X5 died in the Captain Cook garage. AAA was unable to help assist me but Bruce with BMW went above and beyond to assist me with my BMW.


Exceptional BMW service

5
Roger Aldrich on 11/01/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Love my new 428i BMW. Phyllis is an exceptionalsales person! Have purchased other BMWs from Phyllis over the years, with the same consistent great service.


Tire change over

5
Kalani lagao on 10/29/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Came in for winter tire change over and took a little over an hour with a car wash.


Oil Change

5
J. Williams on 10/29/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The service was fast, the building was clean, and I was briefed on what service was completed. Overall they did a good job.


A fast tire Chang over

5
T907 on 10/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

In for a flat tire repair, tire was unrepairable so they kept my car on the lift while I brought my winter tires in. Out in a hour


Aileen Dimmick

5
Aileen Dimmick on 10/09/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great service, everyone was helpful and handled the repairs in a timely manner.


First Rate Service & Techno savvy, too.

4.8
Extremejor on 10/08/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Great to be able to schedule service online. Seeing the scheduling calendar makes it easy. The new lounge is great, the people friendly, the service first-rate. It was really nice to be able to replace my windshield under the warranty plan - it wasn't cracked but it was "frosted", which was a real problem when driving into the setting sun. No questions asked, no haggling, no problem. Bruce said - you paid for the warranty you should be able to get a new windshield if you want one.


New car purchase

5
Rodney van sciver on 10/08/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Salesman was very professional and knowledgeable about the vehicle that was sold to me I would highly recommend BMW of Alaska for your next purchase


Mini Cooper Countryman S

5
Kris R on 10/08/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The inventory and description on the dealership's website was helpful. I liked the character and safety features of the Mini. I knew that I would try a Countryman because it checked every box that I wanted. Great mileage, all wheel drive, heated seats & winter package, roomy, and a manual transmission (turbo/sport). Mark Valdez took us for a test drive in two other models, but I bought the one I had seen online. Mini Coopers, in general, are nice handling, quiet, safe, and really fun to drive. The Countryman S console is comprehensive and easy to tend to while driving. Thoughtful engineering. My expectations were met. Mark and John were professional and friendly. Mark owns a Mini (manual transmission), so he knew that I knew what I wanted and he was happy to show off the Sport feature.


The x4 is a sexy bad ass car

5
X4 Bad xxx car on 10/07/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I loved my experience with BMW of Anchorage, and esp Ryan Kime. He was fun to work with and went the extra mile and picked me up from the airport twice!


Anchorage BMW

5
Clifford Napier on 10/01/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Ryan Kime, my salesman was excellent, knowlegeable, and friendly. Would recommend him and this dealship.


BMW X5

5
Mr. Rude on 09/18/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Amazing dealership would definitely do business with again and would recommend to everyone even if you didn't own a BMW.


Great Service..

5
JudiJJ on 09/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased my car new from BMW and have never failed to get the ultimate service! Thanks to the very competent staff! They always deliver for the client...


Sales staff was knowledgablE & helpful

4.4
JanBMWX3 on 09/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 4.0

My sales person was patient, answered all questions, knowledgable about the X3 and made sure all features important to me were included when I ordered my X3. She was awesome, made my experience fun- and someone I would recommend friends and family to!


BMW of Anchorage is AWSOME !!

5
Keli'i Caravalho on 09/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The best bunch of Sales men I have ever worked with. I think the finest in Anchorage! They made everything go by so fast and smooth... I would definitely do it all over again!


great service and waiting time is fast

5
Roscoe Wolgamott on 08/23/2015

Customer Service: 5.0

outstanding service I would recommend this dealer for service


Service at BMW Anchorage

5
Ven B on 08/18/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The service I received from the Service department was great. However this was my 5th time taking my vehicle back for unscheduled service in a year on my 2014 X5. All mechanical issues and caused my engine light to come on.


great service

5
Sally on 08/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great service! The sales associates were able to accommodate my need to pick up my car when the service section was closed. Loved that the car had been cleaned as well as serviced. And they drove my car around to the front, ready for me, which was nice as it was raining.


BMW Anchorage Service

5
New BMW owner on 08/14/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The service at BMW Anchorage is the best in town! My service rep installed my license plate frame and covers without a second thought stopping in with no appointment. I appreciate the open style shop where I can see the work being done on my vehicle. They are extremely polite and super helpful!


Great experience

5
dyg123 on 08/02/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

These guys helped me get the right car for me at a price I could afford. I'd been looking for a while and I drove off the same day in my dream car!


New Purchase

5
Peter Thomson on 08/02/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Always meet and exceed my expectations, nothing is too much trouble for them to ensure your complete satisfaction.


Very very good service

5
Liemphan on 07/30/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great servic make easy scheduling and i have to drive 440 miles to the car dealer buy o am very very happy with the service they gave me. Thank you


Service oil change

5
Tyler on 07/29/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Had me in and out in no time, very prompt and curious service. Even available on a Saturday! Car wash and vacuume included was very nice. I will be back for sure


Annual Service

5
Peter Thomson on 07/28/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

BMW of Anchorage had always exceeded our expectations in all aspects of our dealings with them.They always succeed in surpassing our needs and what is necessary for complete customer satisfaction. We have purchased two Vehicles from Anchorage BMW and presently are in the process with a third.This is testament to our complete faith with BMW vehicles and Anchorage BMW.


Thanks Bruce!!

5
Scott on 07/26/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I went to BMW of Anchorage to have some routine maintenance done and to get my windshield replaced. The shop was able to get my car in a full day ahead of schedule. I was just going to check my car in for the following day, so that was a pleasant surprise. My car was finished, as predicted, the following day. Bruce took care of me through the entire process. He has to be the hardest working guy there. He has taken care of my wife and me for several years now and it's always a good feeling knowing that he's the guy taking care of us. He goes out of his way well above and beyond any other service I have had. Thanks for taking great care of us again!


Routine maintenance prior to end of warranty

5
Maria on 07/25/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Quick, easy, attentive!I appreciated that my service was scheduled prior to the end of my warranty to ensure that anything found during maintenance would be covered & I was able to leave my car there for a few days because I went out of town.


The service I have received was exceptional.

4.8
Danisbmw on 07/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Sales person was courteous and very knowledgable about all of BMW vechiels. Management was very friendly and made my purchase comfortable, finance department explained every detail of my contract and offers and service center made sure my purchased BMW was turned over to me in perfect condition. All employees involved in my purchase went well beyond my expectations. I definately will be returning for my next purchase. Thank you to everyone involved in my BMW purchase. I love my car!


Love the 2016 X3.

5
Dana on 07/15/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After having my 2012 X3 totaled in a rear end collision, Jennifer was very helpful with everything, even on her days off. I loved my 2012, but love the 2016 just as much.


Good experience

5
Knewbrough on 07/07/2015

Overall Experience: 5.0

Great service... No complaints... Everyone was friendly. I don't understand why I have to fill out this form for 25 words when I am completely satisfied with my service


I Love My New BMW X3!

5
Gina on 06/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased a 2016 BMW X3 From Jack Price at BMW of Anchorage. He was very knowlegable, friendly and I would definitely recomend working with Jack if you are considering a BMW! Jack knows these cars extremely well and has valuable tips he will share with you. YOu will not be disapointed working with Jack Price!


Excellent

5
Jaywalk727 on 06/03/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The service at BMW of Anchorage was perfect. Jake and Jennifer always kept me fully imformed and helped me make the right purchase also working with me to help get the deal done. After the purchase they made sure things were running smoothly with the car and answered any questions I had about the car or my account.


Customer

5
Lynn Senette on 06/03/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Mr. Lee our sales rep was outstanding! He was extremely knowledgeable and helpful. Great experience so far.


New Purchase

5
AKGirl on 06/01/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased a new BMW X1 from Jack Price at BMW of Anchorage and I'd highly recommend contacting him if you're thinking of purchasing a BMW in Alaska. I could not be happier with my purchase!


First BMW!

5
Jack on 05/27/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Awesome customer service. The salesman met my vehicle needs and had vehicles lined up for my choosing. I'd definitely recommend my family and friends to purchase a new BMW!


Proud Owner of my FIRST BMW

5
Get2DuhChoppa on 05/26/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great customer service from the get go! Salesman met my needs and had a list of vehicles ready to look at. BEST dealership experience EVER!


2015 BMW Purchase

5
Brena on 05/26/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Jack Price has been great throughout this buying process - quick responses and easy to get a hold of. I recommend contacting him for any future purchases at BMW of Anchorage.


first BMW

5
CourtneySasse on 05/21/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We had an amazing experience purchasing our first BMW. They provided excellent customer service and we were treated like Family. The car drives like a dream! We are so happy we chose BMW


GREAT CUSTOMER SERVICE AND DEALERSHIP

4.8
tetta53 on 05/01/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

SALES PERSON IS VERY FRIENDLY , KNOWLEDGEABLE AND POLITE. CUSTOMER SERVICE IS GREAT AND WILLING TO HELP YOU TO WIN YOUR BUSINESS.i SURE DEFINITELY RECOMMEND IT TO MY FRIEND AND I WILL COME BACK AGAIN.


X3 Purchase

5
Joel on 05/01/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Our salesman, Le, was great. No high pressure and provided excellent information to assist us in deciding between a BWM certified used vehicle and a new BMW. We test drove multiple cars and once we settled on the one we wanted, the buying process was smooth and easy. I would highly recommend BMW of Anchorage, and specifically Le, if you are in the market for a car.


Love my BMW

4.8
Dani Totten on 04/30/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

The customer sales representative at BMW of Anchorage provideded exceptional service. Curtis was very friendly made every attempt to make myself as well as my fianc'ee, feel very comfortable in making this purchase. Curtis was very knowledgeable about all BMW models and every function each vehicle provided. It was an excellent experience with sales, and everyone in finance as well as the service tech who stayed to make sure my new BMW was spotless inside and out after purchase. This experience has definately had an impact on where I will be purchasing my next vehicles. BMW's earned a life long customer. Thank you.


My experience at BMW

5
Lori McHone on 04/28/2015

Buying Process: 5.0 Overall Facilities: 5.0

I was, "maybe", car shopping when I went into the BMW dealership. I had already been to several other dealers. Trading my Camaro in was not going to be easy. I really enjoyed my car, so what I replaced it with had to be very special. Jennifer came out to greet me and before I knew it, I was test driving a 428X1 Coupe. The car handled extremely well and had all the features I was looking for. Safety was a huge issue because unlike my Camaro, I would be driving my new car year round. I ended up purchasing the 428X1 that was on the show room floor. I am very satisfied with my choice. My husband is very impressed with the car and that says more then you know. I was not pressured and was treated like a customer, not a commission. Thank you for a great experience,Lori


BMW ANCHORAGE

3.7
Teresa C Bishop on 04/26/2015

Customer Service: 4.0 Buying Process: 4.0 Overall Facilities: 3.0

I was very please with the service we had at BMW Anchorage AK. I love my SUV X5


Anchorage BMW A++

4.3
Arctic Motorist on 04/21/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 3.0

Very professional sales staff. I do wish they's mive their dealership. Filthy rundown location and the only answer to that is to move. Building is cramped, water damaged and under a local airport takeoff pattern. Road traffic spreads grit and film continuously on the beautiful cars. This ensures a bew car delivered with swirls in the clear coat. Service department is professional and helpful.


530i purchase

5
Jon W. on 04/14/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great experience, good information and great customer service by everyone involved.


Very pleasant, no pressure.

5
Island Girl on 04/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great experience, Jennifer was very professional. I walked in there not really knowing what I was looking for. After checking out what was available, Jennifer was intuitive and steered me into the right choice for me. I love my new 428I Grande Coupe!! Everyone treated me like a person, not a commission!


Probably the best sales person in the business

5
Mshaske on 03/26/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I went in and expected no help and to my surprise I was help and purchased a new car for my 16 year old son. No pressure and I was in and out and felt super about the car and dealership.


BMW of Anchorage is awesome

5
Andrea on 03/18/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great experience, Phyllis and Jack at BMW of Anchorage are awesome!


Worst service I have ever experienced

1
Sean T on 03/18/2015

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

Flooded my vehicle during routine maintence. Had the car for a month for service that only required a week. No apologies. This is the worst service experience I have ever had.


Great Dealership!

5
GinaK on 03/17/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great Service, However, the lack of loaner vehicles is a huge downfall since there never seems to be one available.


Ansel is the BEST SALESMAN EVER

5
marvie Lyon on 03/05/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Awesome Experience. I love my new X5.Hansel took the time to find me my perfect ride. Was very professional, and was very informative.


E91 service

5
PeteP on 03/01/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Bulb burned out on a recent warranty fix. Happened on a Friday, and being a safety issue took in immediately without notice or appt. Bruce Pedersen took the car no questions asked, gave me a loaner and ordered parts for a fix.


2015 X6

5
MBERGT on 02/21/2015

Customer Service: 5.0 Quality Of Work: 5.0 Pricing: 5.0 Overall Experience: 5.0

Both Ansel and Curt treated me with respect and with the highest professional standards. I look forward to working with both of them in the future.


bmw13

5
kelvin godette on 02/21/2015

Customer Service: 5.0 Overall Facilities: 5.0

Great service great service great service great service great service great service


Customers service review

4.2
Temujin Lagao on 01/30/2015

Customer Service: 5.0 Buying Process: 2.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The overall experience when having my vehicle service is an enjoyable event because of the prompt service and willingness of the service rep to listen to my requests and concerns that I may have regarding my vehicle. The service reps are very experience and knowledgeable when providing the service that is fast and friendly. The quality of the work by the mechanics is a five star rating..


customer

5
Dale Trombley on 01/25/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

excellent as usual, extremely helpful in choosing and financing the auto. Have been shopping there for years.


excellence

5
Djatak on 01/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Lee gave us A++ quality of service, the buying experience with BMW was a real pleasure. Professional but friendly and very knowledgeable of their products which helped us narrow down our choices. My wife and I are very happy with the vehicle we picked. Will recommend to our friends and family.


COMPROMISE

5
bhiggs13 on 01/14/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

GM(DAVID) WAS WILLING TO WORK OUT W/ MY SITUATION W/ MY OLD CAR IN ORDER TO KEEP MY SERVICE. VERY HELPFUL & UNDERSTANDING.ALSO THANK YOU TO CURTIS FOR TAKING THE TIME FOR TES DRIVE AND KEY CHAIN & GIFTCARD(DELIVERY). SAME FOR HOANG LEE FOR TAKING THE TIME TO PICK UP MY SPARE KEY FOR THE CAR I TRADE IN. AND, ALSO TO RAY SEARS IN SERVICE.THANK YOU,STEWART


Outstanding customer service

5
effie on 01/12/2015

Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Ordering and purchasing a car with Phyllis Halverson was a pleasure. She was very helpful, knowledgeable, friendly, and thoughtful. She spent extra time with me in person and by phone. She was always available even on her days off. I would recommend BMW and especially Phyllis to anyone interested in purchasing a car. Thank you so much for making buying a car less stressful. I absolutely love my car and appreciate all your hard work at BMW of Anchorage.


Great Customer Service

5
Allie on 01/07/2015

Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Customer Service is top notch. Jack Price was wonderful. Very helpful. Explained everything in detail. Love the car. Talked my husband into buying another 1.


Consistent outstanding service

5
thereconco on 01/04/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I've been going to BMW of Anchorage for many years for two vehicles I purchased from them. The service is always stellar, and scheduling is easy and almost always able to accommodate your first preference. I very highly recommend BMW of Anchorage vehicles and service. It's the total package.


Purchase of new car

5
Effie on 12/28/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

The sales person was very knowledgeable. She was able to answer most of our questions. When unable to immediately answer them, she would research the topic. I was confident in our salesperson. I do not regret purchasing a new car from this dealership .Thank you for making a new car purchase enjoyable and exciting.


"Great Experience"

5
Douglas1952 on 12/13/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

It was great to work with Hoang Le and Jack Price. They are knowledgeable, friendly, thoughtful, helpful and customer-oriented. Thank you for your patience and wonderful support that you extended in closing this deal!!


My BMW x 3 service.

5
Cynthia McCaa on 12/03/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very happy with Anchorage BMW! Thank you for everything! I wish Russell was still there. Bruce was very helpful as was Allen.


Just Purchased a 2015 X3

5
Pancho on 11/23/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Wow- I swore I would never buy another new car! "Never-say-never," I just purchased a new BMW X3 and I would like to give a shout out to Mike Callahan for taking the time to show me seven different cars over the course of two months... He never pressured me, and was very patient in teaching me the differences between all the different models. The closing was stress free and not the typical get you to deal with the closer to "close the deal."


Amazing customer service!

5
aqdssctmbzm on 11/01/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Phillys found the best car for me quickly and efficiently while treating me with gracious care and attention. Larry made sure I received the best financing possible while weighing serious consideration to my financial goals. I will be back in two years to purchase a new X5.


Tire Change Over

5
andi.grigsby on 10/30/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

They were very friendly and helpful and were able to get my car finished and back to me in the time I needed it so I was able to make my other appointments that day.


Great job

5
R.Rock on 10/29/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Fixed the problem and got me out of the office for a bit.


Excellent Service

5
mmm578 on 10/18/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I needed my annual service done on my BMW, the shuttle service was not running and the wonderful lady from the showroom actually offered to drive me herself to the mall. I would have taken her up on her offer but they got me through the service department in less time then expected! They were quick, accommodating, and knowledgeable of my vehicle. Thanks! I would recommend this business to anyone.


BMW of Anchorage took great care of us

5
Mary Gonzalez on 10/03/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

BMW of Anchorage totally took great care of us during our purchase of a BMW 328I. They made sure we recevied maximum rebates, and gave us several great options on financing. I would recommend this dealership to anyone shopping for a new BMW or used car!


BMW, Anchorage, AK.

5
J godersky on 10/03/2014

Customer Service: 5.0 Buying Process: 5.0

I ordered a car, built to my requests. Delivery was in about 8 weeks. I was kept informed of this process and delivery date. car arrived as requested and on time .


Thanks as usual! : )

4.8
corrin hysom on 09/28/2014

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

You all are really great. I also appreciate extra help with explaining why things function like they do just out of shear curiosity and also so that I am more in the know.


Had a wonderful experience and quality service.

5
BubbaJoe27 on 09/27/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great job! BMW of Anchorage always does a great job. I am always pleased with my experience! I would highly recommend them to friends and family. I could not be more pleased with my choice.


Great Experience

5
Jaydizzle05 on 09/25/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Kurt was great to work with, made buying/trading my car easy and enjoyable.Will buy another BMW again and refer friends/family in the future.Thank you!Jerry


Great Sales Service

5
JSCoon on 08/23/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My sales advisor Curt was great, He took the time over three hours to show my wife all she needed to know to fill good about buying a new BMW


I LOVE my new 2014 X3

5
Terri R. on 07/21/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Buying a new vehicle at BMW of Anchorage was awesome with salesmen Curt Zakrzewski. He was very parient and knows all about every vehicle on the show room floor to the lot out side. It was amazing to hear the differences on the questions when asked. If he didnt know, he made sure to say and find out. We drove several different cars to find just the right one. He made sure to give us time to talk and figure things out without pressure. The x3 is very peppy and smooth. I love that BMW's are very SAFE !!! That is my main goal in a vehicle for my family and I . I have too be and feel safe. If you want and need a safe vehicle go see Curt Zakrzewski at BMW of Anchorage. This was the very best buying car experience for us. The whole crew at BMW was great. Thanks so much for always being there to answer are questions and helping us out to find the right car for us. I love my new ride !!!! Terri. R.


Beaming about my Beemer

5
Jennifer S. on 07/09/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

BMW of Anchorage is like family to me. In 2008 I leased my first BMW(528xi), and in 2012 I purchased another BMW(X5 diesel). On July 5, 2014 I was scheduled for an oil service, but while waiting for the completion, I purchased a current year X5 diesel. And a few days later...a 3 series diesel for my husband. My husband and I both commute from Wasilla to Anchorage and accumulate 30-35k miles on each of our vehicles every year which means we usually go through vehicles every 3years because we prefer not to retain vehicles beyond 100k miles. We are now on our third and fourth BMW and we cannot imagine life without one. The three things that are most important to us are 1) safety; 2) fuel efficiency; and 3) an efficient service department. We have found all three at BMW of Anchorage. If you are in the market for a vehicle, please take a little time to stop in and introduce yourself to Phyllis Halverson or Curt Zakrzewski. I believe the individuals in sales are the face of a company they are the first impression and Phyllis and Curt make great ones. On every visit I have ever made to this dealership, I have been respectfully greeted with friendly, open arms. David Billman, Mark Tadic, and Larry Pace (the gentleman behind the scenes) will also treat you with great respect if you are given the opportunity to meet them. They have excellent follow-through and in my opinion, truly want what is best for your individual situation. I give them my highest praise. Lastly, if you do purchase a vehicle and have it serviced through BMW of Anchorage, know that you cannot compare their service advisors to any others. Russell Oakley and Bruce Peterson are seasoned advisors who have been in their positions for a significant amount of time in what often seems to be a revolving door at other dealerships. I trust the advice they give.


Awesome dealership!! Le is the man

5
Joel Ortiz on 07/02/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Recently purchased a BMW myself for the first time and even had my girl purchase one too. Thanks to the help from my salemen Le. Go see him if your looking for a great deal!!


Just looking around

5
Carina Estrada on 07/02/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

About a year ago I have purchased a vehicle from Le and today he was again very helpful. Trying to help me and my family trade my car in for something a little roomier. Even though I did not make a purchase today I truly felt that Le really cares for his clients. HIGHLY RECOMMENDED Hoang "Lee" Le


Flawless customer service!!!

5
Bev Gilfillan on 07/02/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Excellent customer srrvice from BMW of Anchorage. As I walked in Le greeted me with open arms. He was very knowledgeable about the programs and vehicles there that made me confident on my purchase of my long desired BMW X3. Very easy transaction and with the help of his managers this was the most satififying experience at a dealership I ever had. Thanks to Le and the staff at BMW. Recommend all to see Le


Excellent Experience

5
AK on 07/01/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I worked with Lee Le to purchase a vehicle. I enjoyed the opportunity to engage in a reasonable discussion based on information and quality of service.


Satisfied Customers

5
Cisneros Family on 06/30/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Le of BMW is an excellent salesman. He helped my husband and I purchase our new BMW 650 and 320. We are very satisfied customers, and we highly recommend working with Le for helping find the right vehicle.


Excellent Service purchasing Vehicles

5
Paulino Cisneros on 06/30/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Within a 2 year time frame we purchased 8 BMW's within our family. Our salesman Le provided us with excellent service, and we are very satisfied customers. We highly recommend having Le help us for future car purchases at BMW.


Great job by BMW of Anchorage

5
Steve G on 08/01/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The crew at Anchorage BMW is top notch in their product knowledge, helpfulness in finding the right car, and in making it a great deal. Our recent BMW 535 purchase was smooth, easy, fast, and affodrable through BMW financial. Phyllis Halverson was on top of every detail and GM Frank Boasen was great to work with. The service department has been totally accommodating to my busy schedule for scheduled maintenence and got me right in when I needed it. This is the best dealership I have every worked with!


$29,999

Mileage: 18492

Color: Other

Transmission: 8-speed Automatic

Body Style: Wagon

City: Anchorage, AK

Engine Type: 2.0L I4 16V GDI DOHC Turbo

$56,999

Mileage: 55353

Color: Blue

Transmission: 10-speed Automatic

Body Style: Pickup

City: Anchorage, AK

Engine Type: 6.6L V8 32V DDI OHV Turbo Diesel

$91,930

Mileage: 5

Color: Other

Transmission: 8-speed Automatic

Body Style: SUV

City: Anchorage, AK

Engine Type: 3.0L I6 24V GDI DOHC Twin Turbo

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