Blue Springs Ford

Truck Trim

Thanks again. Mike Jenkins and service department for your diligence in fixing my issue in a timely manner.Your greatly appreciated.

Fantastic dealership

Absolutely the best service department and sales! Very friendly service staff...comfortable customer lounge to wait. Trustworthy dealership to buy or have a vehicle serviced at.

Buying a used Escape

This was easy. No high pressure. Art was very accommodating and easy-going. The car is pre-owned, but in fairly good shape. They listened to any concerns after the test drive and even changed the tires and replaced a wheel bearing to fix the problem. Their motivation was high.

Thanks service manager and service adviser

Like to say thanks To Service manager and Service adviser. For going above n be on.Making sure the customer is satisfied.

New Ford Fusion

We purchased our first brand new car in 22 years! Absolutely love our new Fusion! Our sales representative was AJ. AJ was great to work with. He showed us each car we were interested in & took us for test drives. He even washed the cars before we test drove them! AJ explained the pricing and buying processes to us very well which made the whole process very easy. The purchase of our car went very smoothly & quite fast, I drove it home that day. All of the staff at Blue Springs Ford were very warm & friendly and great to visit with. We're very glad we went to check out the inventory there!

service department is awesome

Blue Springs Ford fixed my navigation system on my 2014 Edge under warranty when the dealership I bought the car from wanted to charge me over $300 for warranty work. All the service department employees are professional and friendly. A special shout out to Ryan for taking the time to listen to me and authorize the work done.

Todd S

I purchased a 2015 F150 truck this was the best experience I have ever had purchasing a vehicle! Chayse Starin is simply outstanding! He went the extra mile to ensure that I bought the best vehicle for my money. This is the second vehicle that I have purchased from Blue Springs Ford and it's because of Chayse Starin that I will return when it comes time to buy my next car or truck!

Great experience

I have purchased 4 vehicles from Blue Springs Ford and they have an amazing staff that is willing to help you find and meet your vehicle needs. Sandy has helped me with more than one of my purchases and is dedicated to getting the right vehicle. Service department has always been willing to help and when something isn't to be expected they help to answer questions.

Great customer service throughout!

I have purchased 4 vehicles from Blue Springs Ford and they have an amazing staff that is willing to help you find and meet your vehicle needs. Sandy has helped me with more than one of my purchases and is dedicated to getting the right vehicle.

Marvin H Brush

My daughter was using my car and the engine light came on. I live 2 1/2 hrs away from Blue SPrings Ford but my daughter lives in Blue Springs. I called them and they got the car in that day, repaired it and even called me a couple of times with reports on the progress. Everyone person that I talked with was so friendly and nice. I talked with Wes and he was extremely helpful. When my daughter went by the dealership to pick up a car seat that was in the car, the man in the shop even offered to take the car seat for her and put it in a rental car that she was using. These kinds of things just don't happen very often and I just want all the people at Blue Springs Ford to know how thankful that I am that they helped my daughter in her time of need. Wonderful service, friendly, helpful employees and great service!

Dealership of their word!!!

Blue Springs Ford and salesman Larry Luther placed me in a late model Ford Fusion and I am very happy!!! My search is now over this dealership was able to do what others couldn't, given my credit situation. Blue Springs Ford is #1 with me......Thank You Blue Springs Ford and Larry Luther!!! Best prices in KCMO

WONDERFUL DEALERSHIP*****STAYED IN BUDGET!!!!!!!

DOUG AND HAVIER ARE THE BEST SALES ASSOCIATES AND A SPECIAL THANKS TO JACK

Great Experience at Dealership - "Internet Buyer"

My experience was very well organized. We bought the car pretty -much site unseen from the internet. Communication with salesman was very good. When all our ducks were in a row, we called and told the salesman we would be coming. Half-way into our trip, we even received a call from the dealership to see if we were on schedule. Once there everything followed like clock work. A little wait for the finance manager, but we understood how busy he was at that time. Very good experience. was also impressed with dealership and the community involvement of this dealer.

Exceptional Service

It was amazing, everyone was super nice. Nick though, was to notch, he made me laugh and feel comfortable about my new purchase. He didn't try oversell me or pressure me into choosing my car. I trusted him... and that's why I bought the car from him.

oil chang

J Williams was our service teck when we went in to get our oil changed notice where someone had scraped our front bumper,it didn't dent it ,it just left a little white paint. Mr. Williams rubbed it out and washed our car for us and we were very pleased with what he did.

Horrible Customer Follow up/ Snubbed Customer

Chase .S. No follow up. No Interest in us when sitting in front of him. No options. No return on email. Same experience the year before with Same salesman and Mngmt. We ended up going to a Near by Ford Dealership and Buying our car. I had reservations about going back and should have listened.

Greatest Ford Dealership To Buy and Service A Vehicle!

I've been going to Blue Springs Ford for many, many years to purchase and service my vehicles. I won't go anywhere else. Tyson Young is by far the best salesman I have ever dealt with and now is the best sales manager. Everyone in the service department is absolutely top-notch! Mike J. is my advisor but the service manager Ryan J. is always willing to make sure they go the extra mile. Even Chris S., Mark S. and Marnette are unbelievably courteous and helpful. If you go to any other Ford dealership, you are depriving yourself of the best automotive experience that is available in the market today. All of my family's vehicle purchases and service work, will always be done only at Blue Springs Ford!

Service Dept

I brought my Ford Edge in under a warranty recall and the experience was great. I was running late but they still worked me in. The whole staff was friendly and they didn't try to tell me that I needed any extra service. My only issue was that I asked for an estimate to update my SYNC (it requires a dealer update) and they forgot to call me with the estimate. But overall was a great experience.

Unreliable warranty

I bought a used F150 in May 2016. The salesman told me there would be a warranty, but when I went to sign final papers, I was told no warranty. After much discussion, the GM agreed to give me a 90 day or so many miles warranty. Right away I noticed a shuddering when I was driving at times, and took it back within a week. Long story short, I have been told it is a bad torque converter, intake gaskets, bad fuel, low fluids, broken hose, etc. and have had to put out $232 of my own money to pay the 50% and the same night...yep you guessed it! It still has a shudder. I tried to call this morning to let them know it was still happening, but there has been NO response. Ivwas told the GM is a super nice guy who takes care of his customers, but he needs to make sure the people working for him are doing the same. At this point, I will warn everyone I know to stear clear.

Service Center

This experience was great!!! No gimmicks or ploowes to get unneeded services, the tech even noticed the first vehicle we brought in didn't need any service.....

New Car Buying Experience

The young man that I worked with, Jared, provided an enjoyable, non-threatening experience for me. After shopping other dealerships, I came to Blue Springs Ford with a bottom-line price in mind, and the style of car that I was interested in purchasing, Jared worked diligently in meeting this number.

Routine oil change and recall work-not normal

We dropped our car off at 06:30 a.m. on a Tuesday for oil change and any recall work. Also, if time an estimate on recent hail damage repair. Our car was the only car inside or parked outside the Quick Lane for work... We called at 4:00 p.m. since we hadn't heard that the car was ready and always pick up on the way home from work. The Service desk said they had been very busy and were finishing up and it would be ready in 15-20 minutes. They called back about 4:30 and said they just got done, the recall work (air bag) took 4 hours. They are just finishing up. They had the car since 06:30 a.m. We arrived about 4:45. No time for hail repair estimate, only if we wanted to wait around til 06:00 p.m. We had elsewhere to go after work, so we declined waiting another hour and 15 minutes. Car had not been washed. I guess we will have to make another appointment either at BS Ford or elsewhere for an estimate on hail damage. Kind of a hassle day.

Awesome Customer Service

I have taken our cars to Blue Springs Ford for service and it has always been excellent. While the wait for an oil change and tire rotation was not long, it was nice to have fresh popcorn and bottle water in the waiting area. They always put the customer first.

Great online follow ups

I'm in the market for a f150 Harley Davidson 4x4 pick up in the next month or so and your site at Blue Springs Ford on line was helpful. Although I haven't purchased a truck as of yet your staff has reached out to me and answered all my questions and I will be purchasing from them. Thanks Johnny Johnson

LOF & air filter.

While the PU was in the service bay & being inspected the tech found problem with the alignment. I had it serviced at another dealership north of the river(Ray) county & asked them to check the alignment, which I believe was never done as well as rotate the tires never done. I kept going there for service till the warranty was up & you people showed me what was happening that was it for that dealer. Besides that we moved to Blue Springs.

Great experience

I had a great experience buying my 2014 Ford Fiesta. Nick Bundy is a great salesman to work with. I felt no pressure and it was actually fun!

Fantastic Customer Experience

The folks at Blue Springs Ford were VERY easy to work with and accommodating. If you're buying a new Ford, no reason to look any other place. The folks are very customer service oriented!

Excellent Partner on a Ford Buy Back Vehicle

If you want a partner with your vehicle experience Blue Springs for is the place to go. The General Manager, sales staff, and service department are great partners to purchase and service a vehicle. The Ford F150 that I purchased had defective construction concerning it 4 x 4 actuator assembly and related mechanisms. Through the grueling Ford buy back process Blue Springs Ford lived up to their promises written and verbal. In my buy back experience I had unique opportunity to see first hand the executive, service, sales, finance, and collision departs. All of them exceeded my expectations in a very tough situation.Blue Springs Ford assisted me through the process in a very professional way. Special thank you to Kyle H, Mike J, and Ryan J. Because of Blue Springs Ford's choice to be a partner in my situation rather than just a car dealer I would highly recommend working with Blue Springs Ford on purchases of any vehicles.

Fuel Tank Recall

I received a recall notice for my 2010 Fusion and though I'd never been to Blue Springs Ford, it was nearby and more convenient. Wes McGowen in service checked me in and explained the process of a recall when I'd already had the fuel tank replaced several years prior to the recall notice. He was so incredibly helpful and professional and even called me back after I'd left (in well under an hour!) to let me know what their warranty department said about possibly being reimbursed for the expense I'd already incurred. Can't say enough good things about Wes and the whole service department. Including the lovely ladies in the cashier office!

Great Service - Thank you Sam Bell

I bought my Mercury Milan from Blue Springs Ford in July 2010. Since then, I have had my car maintenanced at their Quick Lane servicing center, where I have always had a great experience. I recently had some recall work done, was able to schedule my appointment the day before getting my car into be serviced, received a follow-up call the day the service was performed to ensure that the time still worked, and was able to pick my car up with all repairs fully completed when I got off work. I appreciate the high level of service provided by Blue Springs Ford and particularly Sam Bell who has taken care of me the past few times I've been in.

Positive experience

Purchased a pre-owned vehicle recently. Sale was quick and informative. Follow up met my expectations. Overall experience was to my satisfaction. I'll return there in future.

Professional customer service.

Professional services and professional staff. For the past few years, we have owned cars we purchased/leased from Blue Springs Ford. We look forward to our continuing our relationship with the dealership and the staff of BSF.

Mrs. Mino

We arrived at the dealership to look at a used car. It was a Toyota Camry. Jimmy Sheets came over to us to see if he could help us. He took us over to look at it, and take it for a test drive. By that time we were pretty sure we were going to buy it. We had to go get our older car that we were going to trade in, and it was late on Saturday, May 7, 2016. Jimmy started the paper work while we went to get the car. We finished with Jimmy, and went to see (Rebekah)?, and then finished with Josh Paige. We walked away with the new/used car. I did bring the car back on Monday, May 9, 2016 for a minor repair on a door lock. They gave me a loaner car to drive. They took the car to get that fixed and we picked the car up today Tuesday, May 10, 2016. That was a quick turn around. The process was smooth and easy. I would recommend this dealership to anyone.

Great Everything!

Everyone was wonderful, very professional and took care of all my needs, I will definitely be sending them some business.

Mrs Nancy Meyer

We have been looking to buy a cargo van that we could convert into a simple RV. Paul Kindberg met up with us and showed us everything Blue Springs Ford had to offer. We really had no idea of all the models and options there were to choose from. Paul work very hard and was very diligent in making sure we knew all about the Ford Transit vans. We did purchase a Ford Transit Connect and are extremely happy with it and all the help Paul gave us. With his assistance and kind patience and all models we had to choose from, made buying this van the beginning of our dream!!! We would recommend our friends and family to go see Paul Kindberg at Blue Springs Ford!!

Great Parts Warranty

This was a warranty issue on a part that was previously installed. The service manager explained the warranty policy and the repair went very smooth

Purchased a 2016 Ford Explorer.

Larry worked hard to get us a good deal on purchasing our 2016 Ford Explorer and I was happy with the trade-in amount I received on our Ford Five-Hundred.

Don Hayden

For oil changes I can drive in thru the day without a appointment and the oil change is performed quickly.

Scheduled maintenance

My concerns were addressed as well as future potential problems. Courteous treatment by all members of the staff that I dealt with.

Got me in a car fast

Jake Bockover was determined to get me into something I liked that was in my price range and he did just that. I am very pleased with the friendly service I received at Blue Springs Ford.

Awesome Service

Sandy, who helped me, was great! She gave me options and didn't try to push any car onto me. Allowed me to decide without feeling pressure into one car.

Great dealership, Greater dealer

After visiting Blue Springs Ford today, Sandy helped me find the perfect car to fit my needs; price and everything. She was very professional and knowledgeable in what she was selling me. She gave me options and wasn't the "pushy" kind of car dealer. She gave me all the information I needed to make my own decision. She showed me the functions of the vehicle. Sandy gave me an experience that I won't ever forget.

Great service

The car needed a new clutch and JW took care of us. He even called to tell me my oil was due for a change and asked if I wanted to go ahead and take care of that. I didn't even notice. He was super on top of it. I had my car back with in five hours. It had even been washed!!!

2014 Escape 35K Service Appt.

Clean and quiet waiting area, comfortable seating with a TV, fast service, in and out in less than 60 minutes.

Wonderful service very friendly and knowledgeable

I felt very comfortable shopping at your dealership Larry was very helpful and never pushy like several that we have experienced in our search for a vehicle.

Good and friendly service

I delt with Wes in the service department and he was very kind and sociable and made sure I was getting what I wanted done.

Very friendly and very professional.

Would Recommend Blue Springs over any dealership in Kansas City area buy far.There knowledgeable ,Friendly and they go the extra mile to make sure your satisfied.So when you go there to buy new Look up Tim Thompson.

Don't bother with used car department

I bought my vehicle at Blue Springs Ford new in '05. I had a very pleasant experience buying it. The service department is very good as I never have had a problem with them. Occasionally they will try and get you to pay for easy service such as changing your air filter or wiper blades which anyone can do themselves for half the cost but they aren't pushy if you tell them no. However, beware of the used car sales department. I had inquired about trading in my vehicle with the intention of buying a newer but used vehicle for better gas mileage. I had already gotten four other offers for my vehicle including two reputable area dealerships. Blue Springs Ford used car made a laughable offer which didn't even come close to the other offers I already had and wouldn't budge either, so I walked out. If they were willing to screw me on my current vehicle, I can't imagine that they wouldn't screw me on a newer purchase. Then, for the past week, the sales guy has been blowing up my phone wanting to know if I was still interested in selling my vehicle and purchasing one from them. I guess he thought I was kidding when I said I had better offers. If you are going to lowball me, don't be surprised that I won't do business with you! First impressions are everthing.

Always top notch!

Loyal customer to another local Ford dealership for 8 years after many frustrations we tried Blue Springs Ford! They were amazing, efficient, friendly, knowledgable...we will never go to another dealership!

1st Ford after 30 years of being a Chevy owner

My family has always owned Chevy's since Grandpa was a GM employee. My Dad & brother have already made the switch to Ford several years back - I am the last to make the change. I've had my 2016 F350 Lariat for only 2 days now but have pulled my 4 horse trailer with it twice and have used it as a 'truck'. I really like a lot of the features Ford has to offer and they way the truck sits up more than Chevy. I don't have anything negative to say about either my new truck or Blue Springs Ford. At this point, I would highly recommend them both. Check back after a year or 2 and I'll let ya know if I still have the truck and have become a permanent Ford owner :)

Great Service, friendly staff!

The sales and service center men are very spectacular. They are great about taking care of issues that arise in a swift manner.

Great People

This is the second car that we have purchased from this dealer. The pricing of the new vehicle and value given for our trade was more than fair.Every effort is made to provide for the customer's needs. There is never any pressure to purchased or "fuzzy" math used in the pricing.On both of our visits we have dealt with the sales person Paul Chaples. Paul goes the extra mile for his customers and gets them exactly what they want.Have used their service department and found the people friendly and the service great.I would not hesitate recommending this dealership to anyone looking for a car.

Quality Service, great customer service.

painless, called service in advance, spoke with JW, he knew the issue and when I dropped off the vehicle he took care of it and called when it was repaired and ready for pickup

Pleasant & Fast

Brought my 2014 F-150 in for Quick Change. Service advisor was very pleasant to deal with. I teased him about getting my oil change, tires rotated and a car wash in 20 minutes. He said give it about 45 minutes. I also brought in a new air filter to see how to install it, he said they would be happy to install it and they did. However-- did not get to see anyone on how to get it installed-how many clips, hoses or whatever to get it installed. Waiting area is clean has drinks, pastries, TV, internet access. Dealership cares about their customers.!!

Very happy with our purchase

We were very pleased with our salesman Paul Chaples we were never pressured or nagged about buying our new 2016 escape .he was very professional, courteous, and explained all the features in detail. We gave him an idea of what we wanted and he delivered . thanks again to Paul .we are enjoying our vehicle. D.b.

oil chang

J Williams was our service teck when we went in to get our oil changed notice where someone had scraped our front bumper,it didn't dent it ,it just left a little white paint. Mr. Williams rubbed it out and washed our car for us and we were very pleased with what he did.

1st time car buying experience

Our salesman Jake was very personable and easy to work with. He listened to what we had to say and was not intimidating. Very down to earth. Overall everyone we came in contact with was very pleasant. Will definitely do business here again.

Blown away by the customer service!

I was blown away by the experience I had with you! I didn't purchase my Ford through you but I was treated like I did. I was told by another shop I needed a $4k repair, you fixed it for well under $1k. My car was also ready two days before you said it would be and much to my surprise my car was detailed when I picked it up. I probably had the the award for the dirtiest car when I brought it in. Sam F. was awesome. I will definitely make the drive in the future for oil changes or any other repairs needed on my car. THANK YOU!!!

Best dealership

All the numbers were great, beat out the other dealership I went to. Customer service from Doug Darden and maintenance manager was fantastic.

No pressure sales.

Tim is a low pressure salesman but very attentive. Us seniors just don't like to be pushed around, as our budget is really tight, and he was very respectful. Everyone I met was really nice and they looked and acted very professional. The extras, like coffee and snacks was really a special way to show us that you appreciate us as customers.

Great service

Blue Springs Ford is top notch, everyone does an outstanding job!! JW and Paul and everyone treated me with respect and thanked me for service, The young man at the rental car office did an outstanding job!!!!!!!!!!!!!!!!

Outstanding overall service.

JW always does an outstanding job needless to say. The overall experience is always great, and should be recognized Kyle Harris as the General Manage is a title well earned and deserved..be recognized. While it costs is is a pleasure to have your automobile taken care of so well.

oil change

the 1st oil change is free. I have nothing else to say. Everyone is always nice when I go there.

Please try harder

Wesley McGowen tried to take care of me even though there were many issues with my service. I felt at least he cared.

excellent sales & service dept

I have received wonderful attention from my sales agent Sandy T. & my service advisor Mike Jenkins as well, in addition I have received the same level of service from Mike K. who is another service advisor I have dealt with in the past. I would highly recommend Bob Balderson's Blue spring's Ford to anyone desiring to either buy or have an automobile serviced, they truly strive to satisfy and provide a top notch experience in either area to those doing business with his dealership no matter what brand of auto one has.

GREAT EXPERIENCE

Larry Howard and Nick Bundy were outstanding in selling me a new Ford F 150 4/4 truck. Great sales manship, no pressure sales, answered all my questions. Thank you guys for every thing you did for me.

Unbelievable dealership

I've been buying cars since I was 16. I've always been hesitant of the big dealerships. They treated me with so much respect, I sent my mother in who can be kinda critical if you know what I mean. She's so happy, she told me yesterday she's gonna come buy her new mustang from Blue Springs Ford. She lives in Brownsville Texas!! Bottom line is they know how to treat people. From the top to the bottom. Everyone makes you feel at ease.

Amazing Experience!

We purchased a 2016 Ford Fusion SE yesterday and I have to say this was by far the best and easiest car buying experience that we have ever had! We didn't think we would be approved, let alone approved with no down payment!! We really want to thank Dustin Breshears and the finance department for helping us so much! We knew what we did and didn't want in a car and they helped us get exactly what we wanted! This car is absolutely perfect! Not only did they help us immensely with the process of buying the car but they were informative and very fast! Thank you for a PERFECT car for us!!

Great repair, and customer Service

I've been with Blue Springs Ford since we purchased our 2013 Ford Focus.Both my wife and I have been quite pleased with the service that has been provided to us.Sam Bell has been over the top great in the customer service aspect for our car!Thank you, Blue Springs FordDuane

Buying Experience

You were willing to let me put a deposit down over the phone to hold the vehicle until I got there.

Great service

I liked the thorough, quality, detailed, professional service I got with a smile, starting with the service advisor, ending with the cashier.

Highly proficient company - excellent service

I can expect quick, courteous attention. The service department is receptive and efficient. The sales department is highly trained. I am very comfortable asking Tim ant questions or seeking assistance for any need.

Great Experience!

Dustin Breshears was our salesman and he was great. I would recommend him when going to buy a vehicle.

Clean dealership

Service advisor was pleasant. Waiting area is clean and has cappuccino and pastries. Vehicle was washed for free. Payment procedure was easy and well explained.

Great Customer Service

Was able to bring vehicle in close to closing and was still able to be served. Look at my brakes and made sure they were working well.

great service

got me in on time and the service was as promised. with the rebate the price was the best in town.

Chase was great - even threw in floor mats!

Bought a 2014 Toyota Prius. Chase was a great salesman to work with. The Prius did not have the original floor mats. However, Chase said he would give us with floor mats on the next Prius they get at the dealership. That sealed the deal for us. Very nice person. Great to work with. 5 stars

Great service, clean facilities, friendly

We had Dustin breshears and he was AMAZING! He has helped us buy 2 cars now and we ran him around like crazy. After driving numerous cars, we found the perfect one! Everyone was so friendly and the place was extremely clean.

Exceptional Service

It was amazing, everyone was super nice. Nick though, was to notch, he made me laugh and feel comfortable about my new purchase. He didn't try oversell me or pressure me into choosing my car. I trusted him... and that's why I bought the car from him.

Great service friendly people

The people are always very friendly and helpful. I live in independence but prefer to drive the extra miles to use this dealership.

Friendly salesmen, Great deals :)

Everyone seemed very friendly and helpful while we were there. :) Glad that we ended up there instead of some "fly by night" car lot. We will definitely be repeat customers!

Great service. Treated like family

Doug was awesome. Wasn't pushy, answered all my questions, was up front with everything. Usually I don't like going to dealerships because it's the same ol thing. They could care less as long as they make that deal. This was maybe the first time ever or at least in a very long time that I felt like the dealership was actually trying to take care of us and get us what we wanted.

Personable Salesman Very Helpful

Nick was very helpful in bringing the car to me while I was at work. He also brought it to me after I purchased it. He was very knowledgeable regarding my questions and also very personable. I am sure he will do well in the business. No one likes a pushy salesman. I felt very comfortable. Thanks Nick.

Great service

My salesman was not the typical used salesman type . He was approachable and listened to my needs . It was the fastest car buying experience I have ever had.

Friendly employees -nice waiting room

I feel I am always treated fairly at Blue Springs Ford. I have been coming here for six years. aaai bought my 2010 F150 here.

Professional yet personable place

No pressure -Friendly and knowledgeable staff. Immediately addressed a concern that I had about the car that I purchased. Purchasing process was very professional and efficient. Good experience with a very fair dealer.

Nice salesman, easy process for paperwork.

The salesman was very nice, not pushing. Brought the car to my work so I could see and drive it. The process for the paperwork didn't take tooooo long.

Great Service, Friendly Employees

I called in to have an oil leak fixed. The next day my truck was in the shop, had the issue resolved the next day. I have always had good service with you. In fact I have bought three trucks from you over the years.

Great service department

I always take my car here for service. They have very friendly staff! The service department does great work and in a timely order. I would recommend this dealership for service.

Excellent Service

Helpful and friendly staff. Honest sales reps and financiers. Have not required maintenance yet, so I cannot assess this dealership in that regard. Facilities are clean, organized and well-kept.

Excellent Service from Service Advisor J.W.

I have an older Grand Marquis and it would not start as the battery was dead. We've worked with Service Advisor JW at Blue Springs Ford for many years, and I took the car to him to diagnose and fix. The issue turned out to be a power drain in an aftermarket CD player installed years ago in the trunk which was periodically shorting out. This was not easy to spot and I credit JW's years of experience in determining what had happened and how to fix it. Since apparently water had gotten in through the trunk gasket, the gasket was replaced and the CD disconnected. The car has run perfectly since then. It is not always obvious what is causing problems, and JW's extensive experience with Ford products gives him a sixth-sense on where to look. Bottom line, he gets things fixed when others can't get the job done. I would highly recommend asking for Service Advisor JW at Blue Springs Ford. He is excellent!

Good at a car dealer

Cautious at first but dealership made me comfortable and we were able to to make a deal

Best car buying experience ever

This was a great place. I only wish i would have found them sooner. It would have saved me a lot of time and headaches. Paul Chaples and Dustin Breshears were great to deal with. They were professional and courteous throughout my whole experience, and not once did I feel pressured by them. Thank you for my greatest car buying experience.

Easy to deal with

My wife and I had been looking for a different truck for quit some time. Found a couple if trucks at Blue Springs Ford. We went in one Saturday and test drove them both. One was a Ford and one was a Chevy bith 2015's. Chayse and the Sales Manager Jason were both very friendly and easy to deal with. Told them we would think about it and left. We never got the "annoying phone calls" from them at all. We did go back and buy the 2015 F150. Very satisfied with the truck (1st Ford I have ever owned). Have already recomended them to some friends. I would go back there again.

Good Reason To Do Business There

Work performed is always excellent. The caring attitude is the difference. That is why I do business with Blue Springs Ford.

Great service and facilities

The service team is top notch and my service advisor, Mike J is great. Mike always does what he can to make my vehicle's service experience a good one.

Easy buying experience

I had the most wonderful experience buying my first new car. Sandy my salesperson was wonderful. She was very knowledgeable about the vehicle I was interested in and took the time to explain the features and answer my questions. She was wonderful though the whole buying process. She kept me informed about the stages during the buying process and made me feel at ease. There was no sales pressure which I really liked. The staff was very friendly and I felt very confident that I was getting the best deal possible. I will definitely return to them for my next car.

Oil change is never a hassle, feel at home

Fast friendly service. I am always greeted when I come in, they are so welcoming. Also at the cashiers counter, she is so pleasant and seems like she's known you forever.

friendly dealership

Everybody very friendly and Javier is great to work with

Normal Service - Oil & Filter

Have been doing all my vehicle maintenance at Blue Springs Ford for the last six years. The staff and service have been consistently excellent. Prices are about the same as other facilities and when you figure in the points it is a bit less expensive. I trust the Ford Service Department and have had quality repairs and maintenance. I highly recommend Blue Springs Ford Service Department

The most amazing dealership

The entire sales team at Blue Springs Ford was amazing! Nick and Brian were amazing salesmen. I can't say enough good things about them. Nick worked so hard to ensure I got the car I wanted. His customer service skills are top notch! The finance department went above and beyond to help me get a car loan I could afford. I needed the car badly as my old car broke down. Words cannot express how truly grateful I am! I have been telling everyone how awesome Blue Springs Ford is. I will definitely be back for my next car!

Good Service, nice waiting rooms

The waiting area for the service department was very clean I was impressed with the room for kids lots of toys and a TV for cartoons. They where quick to keep us updated and provided great detail of the work done.

blue springs ford

bought and have gotten my car repaired both occasion's were pleasant and convenient.

Very Positive Experience

We bought a used car that we had found online, and had a very positive experience. Our salesperson was Ziggy and was very friendly and easy to work with. Will definitely start here next time.

Very pleasant buying experience!

Recently my husband and I purchased a 2016 Mustang GT at Blue Springs Ford. Not looking forward to the long drawn out purchasing process or 'games' often played by car dealerships, we both were pleasantly surprised and very relieved with our recent buying experience. Paul, the Sales Manager agreed this stigma about dealerships was true and Blue Springs Ford was working to disprove it. He not only spoke the words, but more importantly proved it through actions. Larry Howard was our sales rep and I cannot say enough how amazing he was to work with. He was personable, informative, but best of all not pushy or pretentious. Larry would be a great mentor for other sales reps.

Shady people who pull a bait and switch

They advertised a 2015 Chevy Cruze with 21,000 miles online for $13,500. I spoke with the sales man about it and was ready to come and buy it. As I was headed out the door he calls to say they sold it but they have a similar one with 4,000 MORE miles for $15,200. I told him I wanted the price I originally saw that they sold the other for. He told me there was no way he could make that happen. I called the manager to give him the opportunity to make it right and received no call back. I feel that I was lied to and the other car was probably falsely advertised. I will be buying elsewhere.

Chase Starin was great. Easy and quick process!

The process was easy and fun. Chase was great and helped out! Love my new Fusion!! Thanks Chase!!

Great Facility

it was easy to get to, everyone was very nice & accommodating, answered all my questions I had and the waiting area was nice and clean, with hot coffee, TV, popcorn machine, etc..

Great Auto Service

Took auto in for service and got a thorough explanation about what was being done, and very accurate estimates about the cost associated with the repair.

First time buying a car went amazing!

Every time I go to Blue Springs Ford I have a great experience! The people there really do care about you and your vehicle. I am so happy I bought my Escape there and I will definitely return when I'm ready to buy my next vehicle. Blue Springs Ford made my first experience buying a car amazing! I didn't feel pressured, all of my questions were answered, and Larry still checks up to see if everything is going well with my Escape.

Very nice waiting area with amenities.

Always friendly, informative and reasonably close on the estimated time of completion. Always quick to offer something to drink or check on your vehicle.

Service

Got an oil change. Pros: they have a playroom which is awesome at keeping my toddler occupied. They have free cappuccino, water and pastries while you wait, plus suckers (again, very popular with the toddler). Cons: it took 1.5 hours before my car was fine, and that's with an 8 am appointment.

Ford's have this....

Yesterday, I called Fords Service Department and talked with Tyler. She suggested I bring my car right in. I took my vehicle in to have a "tire pressure" warning and a "check engine light" re-checked. Wesley checked my vehicle in, we discussed the issues, he suggested I have them do the the recommended oil change, as it only had another 100 miles to go before it was due. I left my car with him. He made a call to confirm that a part was required for my car, had it special ordered and the work was performed by Brent. All this only took an hour and a half. Wesley got me a coupon for the "works" package, so i was able to have the tire pressure issue, the check engine light and the complete check up performed in one visit. Wow! Fords' really had this! Thanks, Fords.

Retirement Car

Replacing a car I had been driving for 13 years that I loved. Headed for an active retirement and wanted a vehicle that I could safely transport my awesome grandkids, I felt safe in, and would fit my retirement goals of comfortable travel and hauling for my antique booth hobby. Needed a little taller car for ease of egress for my arthirtic hips. But young at heart and had to be stylish with many bells and whistles. I found it! Edge Titanium. It is a beauty. Love the global sun roof, heat and cool for all seats, plenty of leg room for 5 adults, lots of cargo space, love the automatic fold down seats when haulting. Ambiant interior lights, oo-la-la, love all the Snyc technology and GPS navigation within driver's view. No more GPS sliding across the dash or digging for phone from purse. For my husband, great motor and safety features. Air bags in dash, curtain and back passenger seat belts. All wheel drive and weather floor mats. Had purchased 2 other cars from this dealership in years past and remembered the quality service. Sales person was excellent, treated me like the knowledgeable lady I am. Answered questions directly, even looked up a couple of points about under coating that I was interested in. Suggested Ford mobility as an option for disabled spouse. Took 5 days to decide, but wasn't pushy to buy car and available for answering followon questions. Rest of staff was just as professional from greeter at the door, delivery manager and finance manager. Excellent overall experience.

Loved my experience!

I bought my very first new car from Nick Bundy, at Blue Springs Ford. It was a great experience from the beginning. After wrecking my car in November 2015 I was looking for a car. I had been looking at new cars prior but I was not in the market to buy. I had test drove a few different models before coming to Blue Springs Ford and had decided that I liked the Ford Escape the best! I came to Blue Springs Ford because of their prices!!! I had several conversations with Nick via email before arriving for a test drive, and when I arrived to take my test drive and put a hold on the vehicle Nick had everything ready and waiting for me. I fell in love with the car after driving it. I wanted to add a tow package to the car as well as a few other minor things and they were able to schedule everything within a week and I was still going to be able to pick my car up on the 2nd of January. My great grandmother always did business with Blue Springs Ford because they treated her right!!! And so far they have done everything they could to go above and beyond to make sure that I was happy with everything and that every step of the process has been easy and hassle free. Another thing that I really loved about Blue Springs Ford is that they didn't hassle me or try to get me to buy something that I was not interested it! Several other dealerships called and emailed me multiple times trying to sell me a car and that got really old really fast, but Blue Springs Ford only contacted me after I contacted them and on the day I went to test drive the car, Nick didn't pressure me to try and buy another car and the price was exactly as we had previously discussed.

Overcharge for repairs and want to replace working parts.

Blue Springs Ford Complaint - Blue Springs MOI brought my Subaru in to have a MO State Inspection done on it. Several things had failed according to your mechanics. First was one of the bushing links to the Sway Bar. You wanted to charge me well over $200 to fix it. The part cost me $11 and it only took me about 10 minutes to replace it.Second was the inside drivers side tie rod. This was going to be in excess of $300 to fix. The part cost me $36 and it took me only about 20 minutes to replace it. Your mechanics told me that there was excessive play in that wheel but I could not feel any play. The only thing I found wrong was that the dust boot was torn. I replaced it all anyway but for 900% less than you were going to charge me.Third was the rear brakes and rotors. Your mechanic said that the brake pads were worn and that the rotors needed to be replaced. It was true that the pads were at the end of their life, but they had not worn down to the metal yet. There was no scoring on the rotor and it had lost less than a millimeter on each side. Both were well within range. You wanted to charge me well over $300 dollars to replace them and to replace the pads. I had already purchased the rotors and pads for about $90 and it only took about 10 minutes per wheel to replace them. This was money that I should never have had to spendYou wanted to charge me nearly $200 to replace the drivers side headlight assembly. I bought a new one on eBay for $36. It only took me 10 minutes to install it.All total, you were going to charge me $1289 to do all the work you said I needed to have done to pass inspection. I spent $173 on parts and about an hour to do all of the work. You guys are crooks. You are the reason why mechanics have such a bad name. I will be spreading this all over the internet so that maybe you will lose a lot of business from unsuspecting people who don't know any better.

Prompt informed service.

Quick response. Within 10 minutes of leaving with quote on replacing tires. Gave ok to do. Kept informed when car oil change done and car was ready. Car washed. Appreciated

Service

Friendly service with a sense of urgency. Problem was identified accurately and explained in detail. Repair was completed within an reasonable time frame.

Great Oil Change Experience

JW noticed my front license plate was hanging crooked, so he fixed it with a screw to correct it even though he didn't have to. I was also advised i was in the owner's advantage program as i didn't know, but wished to sign up, so my oil change was free due to credit i'd built up from previous visits.

Great service

Blue Springs Ford does all of our service work and has for a good while. The work is always done properly and on time.

Service and sales

The speed and quality of the service. I have bought and serviced several vehicles here and would go back again

Only Place To Go To for Auto Service and Sales!

It is and always has been the most polite, courteous, professional and honest service I have ever experienced! I purchase my vehicles here and Blue Springs Ford is the only place that ever touches any of my vehicles for any service needed!

Outstanding Service Department

J.W. Williams is my Service adviser and always does and outstanding job in helping me with all of my service needs. He's always willing to go the "Extra Mile" to make sure everythings right. I would also like to compliment the entire service department and the service cashiers. They are all very nice and make my visit very enjoyable.

Service

I made an appointment for my Lincoln and the guys just took care of everything even tho it seemed to be a busy day for them.As always,very proessional.Thank you.

Easy reservation and quick service

Easy reservation and quick service. Comfy waiting room. Wash car. Nice location. Good coffee. Friendly staff.found problem on car and fixed it quickly.

Great Experience at Dealership - "Internet Buyer"

My experience was very well organized. We bought the car pretty -much site unseen from the internet. Communication with salesman was very good. When all our ducks were in a row, we called and told the salesman we would be coming. Half-way into our trip, we even received a call from the dealership to see if we were on schedule. Once there everything followed like clock work. A little wait for the finance manager, but we understood how busy he was at that time. Very good experience. was also impressed with dealership and the community involvement of this dealer.

Nice dealership and deal with Dustin and Ziggy!

Got a nice deal on an excellent condition, clean, used F-150. Made a descent offer and had no haggling. You'll like the no pressure atmosphere if you deal with Dustin and Ziggy. Real nice guys.

Dealer Review

Ziggy helped us find the right car and was able to get down to the price that fit my budget. It drives great and I love it so far! I would highly recommend to go to Blue Springs Ford for your next vehicle purchase!

Fast Service

Every item needing attention was completed in a timely manner, plus they found a problem not related to my visit and fixed that too!

Great service

What can I say ??? for me you seem to have done a good job, Now --- only time will tell, so far, so good.

Remarkable Pre-Owned Consultant Pre and Post Sale!

Chase Starin is a remarkable pre-owned sales consultant. I was uncertain what model and features I wanted in my next vehicle. Chase was patient, helpful and knowledgeable as I viewed and test drove a variety of models to narrow my search. Chase was no pressure, making me comfortable that I could take my time and go through my own process to make my decision. He did not bother me with a single unsolicited voice or email message. Although I do not like to shop, my selection, trade in, and buying experience was simple and serene. The icing on the cake is Chases customer care after the sale. Without hesitation, Chase used his can do, problem solving attitude and took immediate action to come to me with a mechanic to resolve an issue I thought I was having, which turned out to be user error. Chase is determined to take care of his customers, ensuring the vehicles and his customers are good to go! Impressive!

Came in for an oil change, bought a set of tires.

Great communication with the service writer. I knew exactly what I was getting, when the vehicle would be ready and the cost of repairs. This all happened quickly and I had know surprises. Everyone was very helpful in the process.

Exceptional Service in Car Repair

Service Advisor J.W. is simply excellent. This is the reason we bring our cars (Lincoln and Grand Marquis) to your dealership for Service. J.W. is the best person I've ever met on diagnosing car issues and what to do to fix them. J.W. is a tremendous asset for your company.

Great Service

Everyone who helped us was kind and answered all of our questions. They made the buying process as painless as possible.

Fast, clean, courteous service!

My car was broke down on the highway and had to have it towed on a Saturday. They called me first thing Monday morning and told me what was wrong. Very quick and courteous response!

Service all 3 vehicles for 6 years, The Best

good friends,quality servicevery quickyou folks care2013 Focus, 2006 Taurus, 2002 E350JW is the straight arrow to talk to, tells it like it is.

Very Helpful

We are trying to rebuild our credit. After dealing with other dealerships and finance companies, Chase and his colleagues gave us a good deal and no pressure sale. So if you are looking to rebuild credit- consider Blue Springs Ford. Ask for Chase - he is very helpful.

Great service

Quality service of work performed, friendly relaxed atmosphere Excellent knowledgeable sales with a smile. Lots of inventory to choose from. Great financing.

Such an easy and amazing experience

This was our first time ever buying a brand new car and our first time in 8 years financing a car. Sandy T was amazing to us. She made sure we knew all this features of the car on our test drive. She was fantastic at getting us a great finance rate and incentives. I've recommended Blue Springs Ford to three friends already. Thanks Sandy, Susie, and Blue Springs Ford.

great service

always friendly people and great service, what I have come to expect. have never had a bad experience at this dealer

Purchased 2016 Ford Escape

There was on pressure on the purchase of my new 2016 Ford Escape. Sandy is the best !!!!

What service? Felt like home.

My experience at Blue Springs Ford was like none other. Salesman Jake Bockover had everything ready and prepared for me to follow through with the exact vehicle I wanted. Very happy with that part of the service. Didnt ever feel like he sold anything to me. Felt like I got what was already mine. Not so happy with the customer service in coverage and extras for my car. Felt like i was pressured into getting certain items and then when installed it was not completed properly and the process to get that taken care of was a little more stressful than i expected. But overall? Outstanding service on the sales side of things.

Live in Blue Springs buy in Blue Springs

Jake, Blaine, Rob etc. we're all very helpful and patient. Thanks. Overall this was a great experience and I love my truck.

Great Service Department, Clean , and Great coffee

Repair was done on a timely manner without any problems. The people I talked to were very friendly and informative and up front. Had a very good experience with Blue Springs Ford. I would recommend the service department to anyone.

Great service!

Sam in the service department is EXCELLENT! !!! Very easy to get ahold of and is prompt in returning calls. The best experience in a service department ever!

Purchase of 2010 Ford F150 FX4

I dealt with Jared Lanpher; what a great guy. He was very curtious, patient, polite, and answered every question I had for him. He actually recommended the truck I purchased. The original one I looked at had sold. He brought it to me to test drive and I appreciated that. The dealership and others I dealt with were also friendly and curtious; I didn't feel rushed or hounded like I have at other dealerships. I would highly recommend this dealership and highly recommend asking for Jared Lanpher as your sales person.

shop was clean waiting room even had snack

the people at the desk were very nice. truck was done and ready in a timely manner. and the truck was the same as when I took it in. seat was not moved radio was off I like that,

Simply the best

Sandy was my sale person. She did a great job explaining the features of my truck. There were a couple of flaws with the truck but they fixed the issues quick and no hassle. If you're in the market for a new or used vehicle a must is Blue Springs Ford.

Treated with Kindness & Respect by Larry Luther

This review is specifically for the Used Car dealership, I made the mistake of going into the new car dealership building looking for my salesperson Larry Luther and was met with a very snobbish lady at the front desk who dismissed us quickly by stating you are looking for the used car dealership the next building over, emphasizing her word on "used" as if she was disgusted. It was all in her wording and facial expression, she was not kind at all, I wasn't the only one who caught this. I went next door with no intentions of buying a vehicle if the people in there behaved the same way this lady did. I was not met with any hostility when I entered, the people there were very relaxed. I meet Larry Luther, he's nothing like the lady I just encountered, he is very respectful, he explained all the paperwork thoroughly, assessed my transportation needs and ultimately I bought a vehicle with no money down. The only drawback was I was not given many choices of vehicles to choose from, besides that I would highly recommend the dealership to others and recommend asking for Larry Luther as your salesperson.

Not what I expected on my first service visit

Took my F-150 in for a whl alignment one afternoon. Service was quick; less than 1 hour. However, as I was driving home, I noted the tech got grease on: steering wheel, carpet, console lid, and left armrest. I called and left a message for the Service Mgr, and expressed my dissatisfaction with the dirty interior (it is beige-which shows any dirt very easily). I received a message back from my Advisor-Sam stating to bring the ruck back in so they could clean it. I had to clean it as soon as I got home as it was nasty and I knew the longer the grease stayed on these surfaces-the worst it would be. I felt this was a weak recovery effort on the part of the dealership. It appears no seat covers/floor mats were used, or if they were-the tech wasn't careful about not making a mess in my interior. I just moved into town and this was my first visit. I will take my F-150 to another local dealer for my future service needs.

Never thought I'd love buying a car!

After my daughter purchased her slightly used car from Chase and had a great experience, I figured it might just be time to visit a car dealership again. I have horror stories from years ago of other dealerships but Blue Springs Ford made my visit exceptional! Chase figured out exactly what I wanted and needed before I did! The other sales associates were pleasant and helpful, too. I drove out with a slightly used Taurus and I couldn't love it more. For all of you who hate to shop for cars, try this dealership. Ask for Chase and take a look at the best brand of car out there: FORD!

Great car buying experience!

Jack Chalmers made our buying process easy and hassle free! He wasn't pushy and was very knowledgeable when it came to all of our questions. We would highly recommend purchasing a car through Jack and will continue to give him our business in the future.

Best Car Buying Experience EVER!!!

My fiance and I recently purchased a 2014 Toyota Corolla from Blue Springs Ford and we couldn't be happier. Jack Chalmers was extremely helpful and listened to what we said we wanted. He didn't attempt to do anything that we would consider to be shady or out of our price range, unlike every dealership we'd ever been to! Byron, the finance manager, was just as wonderful! We have credit issues and they never once blew us off or acted as though we were not going to be able to purchase a nice newer vehicle. We are so grateful for them and the experience we had at Blue Springs Ford! We won't go anywhere else to purchase vehicles! Thank you Jack & Byron for everything you did to help us and for your constant communication throughout the process!

Purchased a Ford Escape Limited 2011

Larry Luther displayed excellent professional customer services.He was very knowledgeable of the product and explained all the informationconcerning the SUV that I purchased. I would send family and friends to Blue Springs Ford to purchase new and used cars. Big Thanks to Larry.

Great Experience

Very helpful choosing vehicle and explaining features. Larry Luther in Used Cars was very helpful.

Great customer service!!!! Very nice dealership

Our sales person Larry (the new guy) Howard was very helpful and well informed about the car we bought!!!! Paul (manager) was very patience as it always takes us a while to commit. All the paper work was handled with ease and made very clear what everything was for. Our new Edge is lots of fun to drive and the panoramic roof is awesome!!!! Do not know what the service department is like yet but I am sure they will be good also!!

Great Experience- No grimy used salesmen here!!

Absolutely a great experience- no grimy used car sales men here! I came in this weekend to trade in my SUV. I dealt with Doug, Chase, and Paul. All of them were friendly and knowledgeable. I ended up looking at a few cars and leaving to check out another dealership. I came back a couple hours later because I knew I would be well taken care of at Blue Springs Ford. I told them that I only had 45 minutes to obtain financing and sign papers for my new car. They got me out the door in 40 minutes. I would highly recommend these guys!

Superb Customer Service

Word of mouth truly is the best form of advertising. My sister had just purchased her car from Chase at Blue Springs Ford and had such a pleasant experience, we decided, since we were in the market for a truck, we would check them out. Chase helped us find exactly what we were wanting, was so very helpful/knowledgeable and professional without being the "in your face pushy say anything to get a deal" kind of salesman we had previously encountered at other dealerships. After we had our truck a couple days, we encountered a couple minor issues. We contacted Chase and he immediately,.. after profusely apologizing even though it wasn't his fault,.. made sure they were addressed and corrected. Mike in the service department fixed the issues and did a great job and I might add, very quickly. Any vehicles we might need in the future will only be purchased from Blue Springs Ford and we highly recommend them as an honorable dealership.

New Changes in Service, for the worse

We own 16 Fords through our fleets. One truck broke down in west/central Kansas, and my first call was to them. They would not even listen to the symptoms I was seeing, and told me if I wanted their help, I needed to have it towed to them. I told him I was 425 miles away, and that was unrealistic. All I asked for was a guess of what could be wrong to know if it needed to be towed somewhere, or if it was something as simple as a blown fuse. The advisor told me it wasn't his problem, and I should look up the nearest dealer and tow it to them. After reminding them off the amount of business I have been bringing to them for a decade, I asked if it was too much to ask what could be broken when I had no Oil Pressure but the dipstick levels were good. The advisor hung up in the middle of my question. I called back and asked for the Service Manager, and when I told him what had happened, his response was he didn't know what else his advisor could have done. I asked if they had a list of what to check when the engine wouldn't start. He said there was no such thing. He told me these trucks are so complicated that without plugging in an expensive code reader, there is no way to know what is happening. After I told him I had a code reader with live data feeds with me, he said that it would need a certified technician to know what the data meant, and refused to even talk, and said I was unreasonable and there was nothing they could do. I asked if this was really worth my business, and his response? "Apparently it is". I called another dealer. In five minutes, we had concluded "correctly" that there was a internal leak in the high pressure oil system. Fixed, done, and back on the road. I do not plan to go back to Blue Springs Ford again. If sixteen vehicles are not worth their time to answer a couple questions to get you off a highway curb, is yours?

Best experience I have ever had buying a car.

I have purchased many cars and just got my second Mustang from them. This last time has been the best buying experience I have ever had. The salesman Javier and the Sales Manager were OUTSTANDING. They went above and beyond what they were required to do. As long as they are there... I will never buy from another Ford dealership.

Outstanding Service

We recently had our 2011 Edge in because of problems it was having. We were met in the service bay by Mike Jenkins, greeted with a smile and a willingness to solve our problem. We feel that our issues were dealt with in an expeditious and thorough manner. We feel that Mike is a tremendous asset to Blue Springs Ford service department. It is nice to deal with someone who cares about the customer and their needs in a friendly and courteous manner.

Great buying experience!

Great sales department! Will definitely go back when ready for another vehicle!

Great Buying Experience!

I worked with Sandy to purchase a 2015, while taking advantage of Ford's 0% for 72 month offer. She was great, and so was their finance guy Josh. The whole process was super easy, and I got the deal I was looking for!

Greatest truck buying experience ever!

I've always brought my fords to this dealership for service which is by far excellent. This is my first time buying a vehicle from this dealership. My saleswoman Sandy is the nicest, sweetest person to work with. So polite and down to earth. She was very honest and thorough. Thanks Sandy

Awesome place!

I bought my first ever dealership vehicle from Larry here, and he and the bank consultant made the process practically stress free. Larry listened to all my needs and applied himself appropriately. Definitely going to do business with them in the future.

Car Repair

Mark Eggers was super to deal with, he was courteous, provided the needed information, was professional. He listened to my problem, assured me it could be taken care of. I would rate him very high and ask for him again. Naomi Eads

Amazing Service

I brought my car into to have it inspected. 25 minutes later, the car was inspected, washed and the correct time set on my clock.

Poor service department

Get everything in writing. Had set appointment and it "wasn't in the system" so I got charged for a rental when the original person I made the appointment with said they could provide one just as long as I filled out a review. $70 for 3 hours and less than 20 miles. Additionally, on numerous occasions I have been spoken down to and made to feel like an idiot by the service department. I know it has to be quick and you're trying to get everything done but you don't have to be rude. Will be taking my business elsewhere.

Great Service!!!!!

Our sales consultant was Jared Lanpher. He was fantastic! Very knowledgable and personable the whole process was very easy will definitely be coming back for the next vehicle!

Friendly Service

Javier is amazing, very helpful and friendly. Will purchase all my fehicles from Blue Springs Ford.

Used Car Purchase

We purchased a used 2008 Chrysler Town & Country Limited from Blue Springs Ford and our sales person Larry Luther is the best!!! The experience was very pleasant, Larry was not pushy or trying to force something on us we didn't want. If you're looking for a used car and want to deal with someone that is very respectful and honest I highly recommend Larry Luther at Blue Springs Ford. Also, Larry's sidekick Dustin treated us very well when Larry was unavailable. I would have no problem recommending Larry and the entire staff at Blue Springs Ford to friends and family.

Positive No Hassle Experience

I visited many dealerships recently looking for a new vehicle. Blue Springs Ford, by far, gave me the best no hassle shopping experience. The sales consultant Jon, was courteous and knowledgeable. The sales manager Paul, was friendly and quick to give me his best price for the vehicle.If you are thinking about a Ford, and don't want the hassles of "negotiating" back and forth for a "good" price, I highly recommend you see Jon and Paul at Blue Springs Ford.

Bad customer service

Had a appointment set to look at a truck at 4pm, drove all the way out there to only be told the truck was no longer availably. Sales rep lied to me and said they called 10 minutes earlier and left a message on my cell phone, when I showed him my phone received no calls, he didn't have anything else to say. Terrible communication. I will never go back!!!!!

blue springs ford

Jared lanpher was great and wasnt pushy he sold my motherr and i a car n 1 day thank for every thing and every body who helped us!!!

Great Experience

Nick Bundy made the car buying experience fun. Everyone was very professional and friendly. I would definitely recommend buying a car from Nick and Blue Springs Ford.

Amazing!!

Nick Bundy made the car buying experience fun and painless! I will never buy a vehicle anywhere else!

Best pre-owned purchasing experience ever!

Salesman Nick Bundy and manager Jason where great to work with. Both were very personable and HONEST. My Dad and I purchased a 2014 Ford Fusion Hybrid. We live two hours from the dealership , but the price is what attracted us originally.Before we went to see the car Nick informed us over the phone that the car had a a small paint chip in the hood that would be noticeable.After we came to an agreement for the purchase of the car ,Nick and Jason pulled enough strings to get the hood fixed and repainted that same day. Saving us a four hour round trip for another day. The most impressive part of the dealership was the service after the sale! We had paid for the car and had it at home for the a day before we had noticed the windshield had some scratches in it that went unnoticed at the time of purchase. My dad did some research with a local glass company and called Jason to discuss the problem. I remember my dad saying " I suppose we will have to drive two hours back and have them look at it!" Jason said "no problem he would just put a new windshield in and bill it to the dealership." We would recommend Blue Springs Ford to anyone looking for a vehicle.

A super car buying experience!

Kudos to Larry and Trinity for their great customer service during my recent visit to this dealership. I felt they both had my best interests at heart as they helped me through the eventual purchase of my pre-owned 2013 Escape. I couldn't be more pleased with the vehicle and would definitely recommend the dealership to friends and family. Thank you again!

Loved it so much we bought two!

Larry and Danny were both simply amazing to work with so much so that we bought two vehicle instead of one. I love my beautiful Ford Edge Limited edition and my husband could not be happier with his F-150 Platinum edition. Great, fast and friendly!

Easy & Fun New Car Purchase

My wife & I bought 2015 Escape from Javier Ferrer. He was the best salesperson we have worked with and the sales experience was easy and fun. He listened to our needs, found several examples, told us all about the features and answered any questions we had. The whole experience was easy and fun and we got a great deal on the Escape. I would recommend Blue Springs Ford to anyone looking to make a new car purchase.

ur first car from Blue Springs Ford

This is by far the best dealership around! Customer service was Amazing!! they care so much about you and work hard to get you in the vehicle you want.. And if i may recommend a salesman, his name is Nick Bundy.. this guy worked hard for our family and got us the SUV of our dreams!! A huge thanks to Blue springs ford and nick.. I recommend this dealership and nick himself to anyone!!

Purchased 2014 Ford Edge

Had a great buying experience with Trinidy and Henry.

Great truck buying experience Blue Springs Ford

Fantastic experience buying a new pickup truck at Blue Springs Ford. Manager Darren Howell and salesman Nick Bundy were great. They were honest, thorough, caring and provided great information/options and allowed me to make the decisions without any pressure. They delivered all their promises and made my wife and I feel like they will be there for us whenever we need them. I've purchased several new vehicles over the last 35 years and this was by far my best experience. I recommend anyone considering a new Ford to visit the team at Blue Springs Ford.

Doug Durden

Our experience here at Blue Springs Ford was amazing....we had lots of questions and Doug took the time to answer each one and put our mind at ease, even up to the last minute. All the staff were very friendly and helpful but Doug is who sold us on our new car. We purchased a 2015 Ford focus and thus far are very happy with it. The finance manager and the rest of the staff were so friendly we were not uncomfortable at all. We would recommend Doug Durden and Blue Springs Ford to all our friends and family.

Love my new car!