Blue Ridge Nissan

4.3
Overall Rating

Customer Service: 4.2 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0 Quality Of Work: 4.5 Friendliness: 4.3 Pricing: 4.5 Overall Experience: 4.1


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Dishonest, don't waste your time

1
ShrewdShopperVA on 07/02/2016

Customer Service: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

I spent quite some time trying to arrive at a deal - John Powers turned out to be entirely untrustworthy. His word meant nothing when it came time to sign the dotted line. I cannot recommend any serious car buyer shop here. If you want to be talked down to - this would be the perfect place. Masochists and overspenders welcome.


Best car buying experience ever!

5
Kbrooks3 on 08/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

John Powers was wonderful to work with and I would recommend this dealership to anyone! He was honest, patient and didn't give us The run around when discussing price, I love my pathfinder and Blue Ridge Nissan!


BEST PLACE TO SHOP FOR NEW OR USED CAR

5
Tjohnston425 on 08/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently traded in my Nissan Murano for a 2007 Chevy Suburban and it was a great experience. John Powers handled everything and made the whole experience a breeze! Great communication, great follow-ups, and great supporting staff! I will definitely be going back to Blue Ridge Nissan for future car related things!


Good dealer to work with, kept his promises.

5
bed159 on 04/11/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We dealt with Antonio when we visited this dealership. It was close to closing time but he took the time and didn't try to rush us at all. Everyone went out of their way to help us find the right car. Did buy from them and would do it again.


car repair

1
mary.via.73 on 12/10/2014

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Overall Experience: 1.0

I would not recommend having your vehicle serviced at this business unless you have a check engine light on. Unfortunately I didn't and the technicians didn't know how to think without a computer. My car was under warranty when I took it to Blue Ridge Nissan several times for the same problem. I had to pay close to $400 dollars to get my car fixed after the warranty expired because Blue Ridge said there was nothing wrong with my 2012 Nissan Versa. I'm disappointed with them and I suggest you take your vehicle elsewhere


Excellent customer service; met my needs; personable;...

4.6
Pillar on 07/23/2013

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Excellent customer service; met my needs; personable; worked with financing; believe I received a fair price for the vehicle purchased; had what I wanted on the lot


My new 2013 Nissan Pathfinder is the 5th Nissan I have...

5
machinecreek on 07/10/2013

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My new 2013 Nissan Pathfinder is the 5th Nissan I have purchased from Blue Ridge Nissan. I have found them to be best in price, dealer experience and service after the sale of other dealers I have dealt with in the past. They have consistently offered the type vehicles, price levels and financing options that meet my needs. Their sales staff is outstanding and the service department is excellent. I have recommended them to many of my friends and business associates.


What a great experience. The staff was great and provided...

5
Twinhokies on 07/09/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

What a great experience. The staff was great and provided excellent pricing on our new Pathfinder. It was definitely worth the drive from Roanoke. We will be back in the future.


I have a had extremely positive experience with Blue...

5
vboxer on 07/09/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0

I have a had extremely positive experience with Blue Ridge Nissan and their staff. Their new facility is fantastic and the atmosphere at their dealership is very welcoming. I have found them to be hardworking, honest, and very focused on satisfying their customers.


I bought my Rogue from Blue Ridge and couldn't have...

5
stumpyscar on 07/09/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I bought my Rogue from Blue Ridge and couldn't have been happier with the sales team. John Powers and his crew gave me a fair price and treated me like a family member. I would highly recommend Blue Ridge as their honesty and integrity really shows. Will definitely send friends and family there. Keep up the good work !!!


Great over all experience and i would recommend buying a...

5
Jjones0425 on 07/09/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great over all experience and i would recommend buying a vehicle from this dealership. They had exactly what i was looking for and the sales staff treated me like a customer should be treated (excellent).


Very pleased with my experience and purchase. Staff were...

5
FSullivan on 07/09/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0

Very pleased with my experience and purchase. Staff were very knowledgeable, friendly, but did not pressure us to buy. The savings and experience was well worth the drive for us (1hr). Nice new showroom as well. Highly recommend! Ask for Ryan.


Karen was wonderful to deal with on our used car...

5
TPillion on 07/09/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Karen was wonderful to deal with on our used car purchase. She made the traditional trip to a car dealership a pleasant one and I recommend her and Ryan's entire team to everyone I know


I have been around the car business for years, and even...

5
pmaiden on 07/09/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have been around the car business for years, and even worked in it for a while. When it came time to make a purchase of a new vehicle, there was no question in my mind where I needed to go. Ryan Mathesius and his team and Blue Ridge Nissan went far above and beyond to earn my business. Great customer service, easy to work with, and they made the purchase experience easy, and pain-free.When I couldn't get over to see vehicles because of work, they brought them to me. When I need service on my new vehicle, they come get it and bring it back when its completed. I would recommend this place to anyone who wants a great purchase experience, and who wants to truly see the professionalism, and people who actually care about what vehicle is right for you, not just about selling you a car.Some places just want your money, these guys want you in the car that is best for you, and want you to be happy with the choice you make.I am very happy with my Xterra Pro 4-X, and with the dealership where I bought it!Give them a chance, they will make you an owner!!


Two years ago I bought a car at Blue Ridge Nissan in...

2.2
DaisyKat on 12/06/2010

Customer Service: 1.0 Quality Of Work: 3.0 Friendliness: 3.0 Pricing: 3.0 Overall Experience: 1.0

Two years ago I bought a car at Blue Ridge Nissan in Wytheville, Va. I could have saved a couple hundred dollars elsewhere, but I thought the service was likely to be better where I live. Also, I was promised free tires from Liberty Tire Co. if I had tire rotations when needed. I asked if the service department would tell me when that was since I knew I'd never keep up with it. I was assured that if I brought my car to them for servicing, they'd see to it that the rotations were on schedule. So I did, and I had every single thing done that they recommended, a couple of which were pretty expensive A month ago I needed new tires, but was told by the service personnel at the dealership that I had been refused by Liberty Tire Co--reason given was that my first tire rotation was late. Ok, it was a verbal promise that the service people at Blue Ridge Nissan would let me know when the rotations were due so maybe that's my fault. I should have kept up with it myself and not depended on them. Then I was called at home and asked if I wanted a free oil change from Blue Ridge Nissan. I thought "nice perk for customer loyalty" and said, sure and scheduled it with the person who called me. I took the car in and got the oil change but guess what? No freebie. According to the service staff, nobody there knew a THING about it! I paid for the "free" oil change. Well, I've had enough. I hate being lied to. This will be the last car I buy from Blue Ridge Nissan and if you're thinking of buying one there thinking you will get the free perks you're promised--I'd think again. My advice is to buy your Nissan wherever it will be the cheapest and forget about "friendly, reliable service."


I was very pleased with the exceptional service I...

5
leesmith on 12/04/2009

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was very pleased with the exceptional service I received from Blue Ridge Nissan. They were able to get me the exact vehicle I wanted at the price I wanted to pay. The owners made sure that I was well take care of the entire time. I was hesitant at first buying in my smaller town, but I actually saved money after I compared all quotes to the big city dealers. I was pleased, I got my price and it was very important to me to keep my business local and support our local community. I haven't been back for service, but will update this site as soon as I do.


$11,000

Mileage: 110712

Color: Gray

Transmission: Automatic

Body Style: SUV

City: Wytheville, VA

Engine Type: 4 Cyl

$43,990

Mileage: 26752

Color: Red

Transmission: Automatic

Body Style: Pickup

City: Wytheville, VA

Engine Type: 8 Cyl

$18,999

Mileage: 99830

Color: Other

Transmission: Automatic

Body Style: SUV

City: Wytheville, VA

Engine Type: Regular Unleaded V-6 3.6 L/220

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