Blossom Chevrolet

Poor service

I purchased a $62,000 dollar 2500HD Duramax diesel truck. The service department broke my wheel lock key for my lug nuts when rotating my tires. I am now driving my truck without away to change my tire if needed. I was told if I have a flat tire, to just have the truck towed back to Blossom. You think they would have given me something to drive until the repairs were made. I will never recommend this dealership to anyone.

Great service people not so good mechanic

Everyone is nice and to the point.Mechanic side I've listed everything wrong with vehicle told wasn't able to make the truck do what I said it was doing. Half of what I wanted done was done. The rest must have not seemed to be quite important to them. This will be the third time in shop 2 times for oil change, battery, hood and frame. 3 times now 10/18 for battery,frame and told them the truck felt like it was pulling. Now without a vehicle 2 times now. If problem is not fix this time around me and my co signer will be dropping the truck off for good.

What a great experience

Kenyatta did a wonderful job. She got me the color of car I wanted. She did better I was looking at a used car and she got me a new one for the same price if not cheaper in the long run. She is fabulous!

Very unprofessional

By far the single most horrible expierence I have ever had at a Chevrolet dealership. I've been to several across the US as I travel for work. The service writers, terrible, especially the young rude little girl at her desk coloring while ignoring customers. Save yourself the trouble and go elsewhere. Never have I seen such poor quality workmanship from professionals.

Service Department is horrible

I have had my car for a little over a year and it only has 51,000 miles on it. I paid $500 less than 2 months ago for 2 transmission lines, then just last week I paid $200 for a fuel pump in which GM paid the rest. When I picked up my vehicle, I noticed a new issue that wasn't present prior to my vehicle being taken to Blossom. I asked if it could be looked at and the manager refused without an additional diagnostic fee. The service was absolutely horrible and the prices are outrageous!

Happy Happy!!

One of the best car buying experiences ever. All the way from the salesperson and the managers! Love Blossom Chevrolet! Will service my vehicle at Blossom as well. Matt Carver and John Moss did a great job.

Blossom Chevrolet is horrible!

Very unhelpful. Inconsiderate and unconcerned. I will never return to that location. Twice I've been there and twice I've been completely and totally disappointed!!! I would never recommend Blossom nor will I return.

Blossom Chevrolet is horrible!

Very unhelpful. Inconsiderate and unconcerned. I will never return to that location. Twice I've been there and twice I've been completely and totally disappointed!!! I would never recommend Blossom nor will I return.

Ty Lowery & John

Ty Lowery & John were the best ever. I really appreciated the way they took care of me. I will recommend them to all of my family and friends.

The best salesmen ever

Ty Lowery and John were wonderful. I couldn't imagine ever buying a vehicle from anyone else ever. They helped me both before and after the sale.

Very disappointed customer

First off I explained that I was fresh our of bankruptcy and spoke to a guy name Phill, well he said I well guaranteed approved through the Fresh Start Indy program. So I did the application so he said I needed to speak to a person by the name of Dora Lee, so I come in a sales rep helped me by the name of Kenyetta so longer sorry short she said I didn't get approved because my lawyer had a 21% and 265.00 fixed rate locked on me. Do I we need a Co signer, so I called the law office and they said on in a Chapter 13 not in a chapter 7 called the car lot for them to say that they meant to say the bank said that. The whole point why get someone geeked if you now there's nothing you can do just ne honest from the beginning and people like me want waste your time

Ty Lowery & John Moss are the best!!

Ty Lowery & John Moss were the best. I've bought a lot a cars in my life and these two treated me better than anyone ever has. They really cared about what I wanted and took time to show me everything on my new car. Thank you Ty & John!!!!

Hurry up and wait

I made appointment for Tuesday to look at transmission and check engine light on. I dropped it off Tuesday morning, they didn't even look at it until Wednesday afternoon to tell only me that the check engine light has codes for the transmission so it would need to go to the transmission guy and he was busy. Of course I said, I told you that the transmission was acting up again. I was also told it needed a new temperature sensor and brakes. They gave me a quote on the temp sensor but not on the brakes, so I asked for the brake quote and said it was ok to install the temp sensor. The following Tuesday they ordered a part for the transmission but it arrived damaged...order another one. That part didn't fix it....order a different part. I ask again for the brake quote. Friday I get a call that it should be ready to pick up so I go in at 5 to get it. Still no quote for the brakes and didn't replace the temp sensor. This is a work van and they have it 9 working days and still didn't fix everything!

Bad Service Experience

The service department performed service on my injector in the engine. From the beginning their communication with me was horrible. I was told to leave a message to authorize service, but the service tech didn't check voicemail to find out I told them to proceed so it cost another day of repair time. I was told 3 different times that the vehicle would be done on a certain day but the only day they delivered was the last day. the first day I was told the vehicle would be done when I called I was told my vehicle was not there and they could not find it "are you sure you brought it to Blossom" I was asked. on completion day number two I was told the vehicle was done at 10 am and would be delivered to my office by 5pm. not only was it not delivered I never got a call telling me it was not ready. on day 3 of the delivery I was sent a text saying they were going to wash it and send it right over, 2 hours later it showed up. this is were my story gets interesting. after I took delivery of the vehicle I found that someone had gone through my center console and emptied stuff out, left it on the back seat floor and took some minor items they must have thought I didn't need. then I find muddy boot prints on my front passenger seat and muddy animal prints on my back seats. I have never allowed an animal in my vehicle. to my surprise the key fob for my wife's car that she lost 6 months ago was sitting in my cup holder. I am very grateful for them finding it but why would they have found if when working on an injector unless they looked everywhere in my vehicle? I also got a new car charger out of the deal because someone left one in it after delivery. I also discovered that someone had driven my vehicle over 400 miles since I dropped it off. I communicated all of this to the operations guy at the dealership but all I got was excuses never once an apology. now in fairness I told him on the first call I didn't want anything, but after letting all that happened sink in I feel very violated.

I wasn`t very happy

It seem to that the only thing that the salesman wanted to do was get the truck out the door. I was going to by a GM product because I am in the GM family. I should have shopped around a little more. I bought my truck at the first dealership I came to. That is because Blossom is the closes to my home.

Excellence!

Everything was excellent! I got a super deal and they dropped off my new Tahoe in my driveway. Matt then took an hour and a half to explain how to work all technology!

Excellent customer service

A great find.. Everyone was very professional and nice.. A very clean and pleasant building.. My husband loves the truck we purchased, the staff was awesome... Thank you..

Excellent customer service

Doralee and Matt were excellent. They had all the arrangements in hand before I even walked into the deslership. It took me longer to decide which vehicle I wanted. I appreciate the courtesy of explaining each step of the process. Thank you very much!

Crappy people. Crappy service.

Trying to get my car and the people are crappy. They are rude. The service is crappy. The people are crappy. Joe Rohrman refused to handle the situation. They hang up on me. The main office refused to answer any questions. They called me names. I will never go there again. No professional people. No professional service. The damage wasn't even fixed b

Ty's great proformance

Ty explained various points concerning the Chevy Cruze and was very knowledgeable. I highly recommend others come to get the same wonderful experience. Great job!

Aquisha Alexander put me in a new car

I came to Blossom just looking. I was undecided about trading in my car. I was looking around the used cars when I was approached by Aquisha. She was friendly and very knowledgeable about the inventory. She was also an excellent salesperson. She walked me through the pros and cons of buying a used car, leasing a new one or buying a new one. She assessed my needs and my ability to pay and I drove out in a 2016. I am so appreciative of the way that I was treated by Aquisha, her supervisor and yes, even the finance officer. I appreciated her efforts so much that I recommended Aquisha and Blossom Chevrolet on my social media page. If you need a car....they will work with you!

Good experience

Ty Lowery Jr is a really good salesman he is very friendly and he will try to get you what you want 10/10 recommend him to everyone

ty lowery jr is a very good salesman

I was looking for a reliable car with a low payment to get me back and forward to work so I came to blossom Chevrolet and Ty got me into a nice 2014 Chevy spark with a very low payment to make a month I really appreciate the hard work he did for me to get me into the car I wont I would definitely recommend my family and friends to TY for a affordable car.

Great experience...great car!

We brought our daughter to lease a new Chevy Cruze. Aaron Richardson and his staff were wonderful and took care of everything for us. It was my daughters first new vehicle purchase so it was a big deal to her. They made it a great experience for her. Everything went smooth and we couldn't have asked for a better person to help us out than Aaron. Thanks Blossom!

Blossom Collision Center

I went to Blossom body shop to get an estimate on replacing my driver's side mirror which is power, auto-tinting, turn signal in glass, and heated.(price approx $320.00) Since they thought I was not getting it repaired there, they gave me an estimate of $ 123. 00 to replace my mirror. The problem is they are wating to replace it with a cheap, used, manual folding mirror (price $70.00), what a rip off. The body shop estimates are usually the highest around.Once Blossom sold me a used car that they did not even have the title for abd I had to return it. I would not recommend them for anything.

Great service, patient, but pricey

I have been burned twice in one year by a local dealer in Noblesville. Dora has been patient and answering questions since 2013 for me. I went today and purchased a 2014 Jeep Patriot. They were so patient and kind (Dora, Sarah, Will, and Stephanie). I asked for car-fax no problem, test drove, text call family and friends, and pulled up reviews for the options they showed me. They payment is more than I told them I wanted to pay but under the circumstances, dealing with special financing, understandable. I am 99% sure I could have went somewhere else, but I believe other dealerships would focus on way older models for just about $80 less per month max. The warranties and 12 month coverages that Blossom offers are phenomenal. And in my opinion worth it. Hey you get what you pay for! I will definitely be back when I build my credit further and I know the monthly payments will be more aligned with what I want.

Service

March 20 I took my car up there to get a transmission service when they finish it the guy in the red shirt was suppose to drive my car to me but another guy drove it but it took him a minute to drive it to me but I didn't pay no attention to it until I got home but before I left I ask could they still put my tires on for me they said it was fine but when I got home they called me and said I have to wait until next week because they are BUSY!!!!! xxxxxxxx they didn't want me to come back up there because they mess up my car now as of today I had to call in I never call in my car won't start at all it had started before I had them work on it though I wish I never had them to service my car and I would be at work my sister and my cousin were going to get they car fixed by them but when I tell them what experience I had I don't think they would be going there I'm really sad that his happen to me I wouldn't recommend no one to them I had my car for 7 years and never had a problem like this..

I always buy from Blossom. Best Dealer in Indy!!

At Blossom you receive individual attention and service. I have been buying all my cars from Blossom. When I need service I always receive a warm greeting and they take care of my service in a timely manner. All of the staff seem to enjoy their job, and speak to each person as if they travel through the dealership.

customer service

I came into blossom to trade my car for a newer car, I had told the salesman that I wanted my payments to remain the same but after test driving a Toyota and test driving a chevy cruze we decided on the cruze. The payments were a little more but the car is a lot better. I drove out with a 2014 chevy cruze and I couldn't be more excited. This is the second car I have bought from Blossom. They rock. Thank you for listening to what I wanted.

Price Gauging and Rude Staff

I recently took my vehicle in to get it serviced, because I was having issues starting the engine. I went inside and spoke to one the technicians, Todd. I explained the issue I was having with the vehicle and as I did so I felt that my intelligence was being insulted. He told me that it was probably a battery issue. And at one point he said, "I don't want to know what you think is wrong with it." I had previously driven my car to southern Indiana, and a gentleman in an automotive shop in that region tested the battery on my car and said it was working fine. Todd was abrasive and condescending. He would not tell me the cost of the initial diagnostic test, he just mentioned that it was a standard rate.I took my car into the shop on a Friday, and Todd told me that he would contact me Wednesday or Tuesday with news. I did not hear from him. So I waited, because I try not to be a bother. I reached out to him on Monday of the following week. I called the service center, and they patched me through to Todd, who subsequently ended our call as soon as it began. He said an IT guy was working on his computer and that he would call me back in a few minutes. He never called me back. I called on Tuesday, and the assistant in the service center patched me through to Todd. He did not answer. I called back, and they transferred me to John, who did not answer. I left a voice mail, asking him to call me back with information about my car. John called me back, and said he would get the information and call me back. He never called back. Finally Todd called and said that they had replaced the battery on my car and the windshield wiper blades. He also said the recall work on my car was completed as well.The bill I was responsible for paying was $273.96. The bill charged me twice for the wiper blades.The recall section of the bill said, "no info yet." I was also charged a miscellaneous fee and an outrageous service fee.I am very displeased with this dealership due to their lack of professionalism and price gauging. The manager that I contacted to resolve the issues with my bill was stubborn, unapologetic, and rude. He claimed the additional $26 was tax and when I told him the bill said the tax was $12, he insisted that he was correct and that I must be interpreting it incorrectly. I have opened a claim with my bank to resolve this issue. To avoid any further headaches, I will never be returning to this dealership.

Terrible Customer Service

We took our Aveo in because it was having trouble starting. The service tech we talked to was grumpy, argumentative, and deceitful. He told us there would be a diagnosis fee but refused to tell us how much that would be other than that it wouldn't be much. When I have taken my car to the dealers in Evansville, they have never charged me to plug in the code reader. Also when I took my car into Champion in Avon, they allowed me to put the diagnostic fee towards the repair. The service tech told me that no one does that anymore even though I just told him I had taken the car there this summer.There was also a recall for part of the headlights. We made sure he knew that we expected them to fix that while he had the car. In the end they charged us $100 to plug in a code reader that I could have had any O'Reilly Auto Parts store for free, plus miscellaneous fee for who knows what and $80 for the labor to replace the battery. In addition to this they never actually fixed the recall!! We will not be returning to this shady dealership.

great service great

My saleman ty lawyer he is one of blossom chevy best sale person.my first car was a chevy malibu 2014.it was stolen and burned up.ty was on the case got me in a 2015 checy equinox I was very happy. Ty is a wonderful person he sit down talk with you.just to say thank you ty so much for believing in me you are the best.hope to trade this carto you when the time come

New Equinox

Ty was ABSOLUTELY wonderful!! Both he and the finance manager were extremely courteous and even though the dealership was ready to close, made sure that I drove my new vehicle home that night. Will definitely return and refer others to do the same!

2014 Sonic

Bruce Pillow was very polite & helpful with our trade-in and in purchasing a 2014 Chevrolet.Ty was also very helpful with information. We had a great experience. Please tell Bruce Pillow we appreciated his letter it was very kind. And may GOD have many blessing for him. We hope you all have a safe and Merry Christmas!!Charles & Cynthia Myers

Steal you blind!

At first they lost my second key, but they refused to make a second one. I've heard a lot of stories they tell. Then I find out the new car 24 month/ 24,000 mile service warranty was fraudulent. DO NOT BUY A CAR FROM THEM. An inner city dealership that prays on people and rips them off.

Horrible customer service

I went to Blossom because I had a coupon for down payment help and a 500.00 gift card. I called the number and was told I was approved. After waiting literally for 6 hours I was told I could sign my papers. During the process I was informed I was leasing the vehicle not purchasing it. Leasing was never mentioned to me in all those hours. I did not qualify for the coupons (had I known that I would have saved my 6 hours and left), Since they had contacted several lenders, including the one I specifically asked them not to, I felt that I had no choice but to accept the car. I have been to the service dept 2 times since I got my car in 2012. I have never been greeted with a good morning, hello, nothing. I have been to other dealerships where I did not get my car, and have been treated so much better. My daughter was with me the last time and was apalled at the customer service. She even responded that she was treated better at a buy here pay here. I will never go with or refer anyone to Blossom Chevrolet again. I believe the service dept. manager is the one who finally helped me. Just horrible customer service both times.

Don't go

Drove 40 miles to find out that they had more bull s then ex president carter I would not send anybody there go to beck Toyota they tell you what they can or can't do now I know why chevy needed a bail out they suck I'll stick with Toyota

Lordy, they're good people!

Zac was very friendly and respectful. He made no promises, but was very optimistic. The lady that got me my loan was the same way. Im very happy! I will be back!

Lordy, their good people!

Zac was very friendly and respectful. He made no promises, but was very optimistic. The lady that got me my loan was the same way. Im very happy! I will be back!

Customer

The salesman that assisted me was friendly. I knew that I was in good hands when he said "you gotta have faith." Although, I didn't get the vehicle I had intentions on getting I am happy with what I left with. Blossom staff worked hard for my 2012 malibu loan and I appreciate that!! I do plan on returning to Blossom within 2 years for my dream vehicle. If Martin Slack is still employed there he will definitely get my business.

Great Customer Service - Friendly!

I came In on a Tuesday Looking to purchase a car and drove my brand new vehicle home on Thursday.! The car had a very small scratch on the side door Derrel told me about it before I even noticed then volunteered to pick my car up the next day to have that fixed, which he did.'! That I appreciated even more because I didn't have to miss work bringing it in.! Very pleased with the customer service no complaints.!

couldn't be more satisfied!

Awesome customer service, and an awesome salesman. Completely confident in my purchase and any further car needs I will deal with Blossom and specifically ask for Mike.

First time purchase from a dealership

This is my first time purchasing a car from a dealership and Blossom blew my mind with the customer service from the moment I stepped out of my car I was greeted with a smile and the representative was so professional. Thanks Martin.

Great experience

The sales rep that assisted me in purchasing my buick they were both awesome sales reps. Chris Kneehouse and Ty Lowery went over and above to make me feel comfortable in purchasing my car from a dealership.

Recently purchased a new vehicle. The service was great...

Recently purchased a new vehicle. The service was great and the staff was extremely friendly. I would definitely recommend buying your next vehicle from Blossom!

GREAT EXPERIENCE

I went in by myself with a two year old and four month old. I knew what I was looking for and Ty did not push me at all. He offered advice and information in what I wanted but in no way was a "pushy salesman" he asked what range I wanted my payments and financing to be and got me exactly where I wanted to be. My husband was deployed and they were very understanding of my lil children. Overall I HIGHLY recommend Ty and blossom Chevrolet.

Great dealership

purchased a 2014 Chevrolet Equinox,I walked into a prior sales lot and they couldn't give me what I wanted,but when I came into Blossom Chevrolet I drove off in the vehicle I wanted!! The staff was great from the sales floor John to the financials Mark. It was great Doing business once again with Blossom. Lorraine Pabellon and George Pabellon

I am very grateful for all the hard work that Doralee did...

I am very grateful for all the hard work that Doralee did on getting us into a vehicle. She worked very hard and stayed on the financing to help us thru the process. The staff always greeted us when we walked thru the door and made us feel welcome to be there. Doralee worked on getting us the best price and car for our budget and we are completely satisfied with the car. We will be back to purchase our next car in the future.Thank you Blossom for being a great bunch of people and always being on top of things.

I had a great experience with Blossom and I will...

I had a great experience with Blossom and I will definitely return when im ready for another new car. They did all they could to get me what I was looking for.

I have purchased about 10 vehicles from Blossom and...

I have purchased about 10 vehicles from Blossom and Martin was involved in many of them. We are a Blossom family because of Martin McNealin.

Had an 8am appt to have a remote start installed(2-3hr...

Had an 8am appt to have a remote start installed(2-3hr job) at 1pm my vehicle had not been touched!!!!! The excuse was due to cold temps things are taking longer, which is understandable but 5hrs is unacceptable!!!! Then I was told it would be done by 5pm.....do you really think I'm letting you keep my car for the entire day???? Worst customer service ever!!!!

They were very helpful

I love my new car! I had to go back to get my floor mats because we were in a big hurry to get to the bank. They were very helpful.

My wife & I went to this dealership to look at a...

My wife & I went to this dealership to look at a specific car. We were not in any hurry, so we looked at vehicles while the car was "located." A good 20 minutes went by - which I thought was odd since this is not a large dealership, but the car was finally found. We were brought inside so they could get a copy of my license before we went on a test drive. Then, they stated they needed to run a credit report first - before any test drive! I told them I'd be paying cash, so they relented - but that was a first for me. The Suburban that we test drove was filthy - left over drink cups, fast-food wrappers, etc. Apparently, it was being used by the sales manager. This was the most unprofessional dealership I'd ever been to. I can't imagine any scenario in which I'd ever do business with them.

Mike was very friendly and the entire staff seemed

Mike was very friendly and the entire staff seemed to be very organized. Financing was a breeze and everything was explained up front so there was no surprises. Vehicle was used and could have been cleaned a little better but thats more my personal preference. I would definitely recommend this dealership to anyone.

Excellent service

Kyle was a wonderful salesman, we would recommend him to everyone. Everyone we worked with there were Great, we really Love our new Chevrolet Cruze.

The quality of the service provided by JEFF MAY,...

The quality of the service provided by JEFF MAY, Collision Shop Manager, was excellent.A very personable guy, with GREAT people skills, and the ability to explain repairs, &expectations in detail. I am a prior Body Shop customer and would recommend Blossom, they are 'really good people'

I had my hail damage estimate done by the Geico...

I had my hail damage estimate done by the Geico representative and rented a car from Enterprise and left my car for repair . Within 6 days it was complete and i picked up my vehicle withe the damage repaired and car was vacuumed and washed ready to go.Staff was friendly as well.

Love my new Malibu... and Blossom

We just purchased our 2nd vehicle from Blossom.. Probably the easiest new car purchase we have ever experienced.. We were in/out in under 2 hours. Thank you to Mike Bowers, Joe Emanuele & Tim O'Neil.

Blossom is AWESOME!! :-)

Just leased a brand new 2013 Chevy Cruze from Blossom Chevrolet and the experience was awesome!!!! They were all extremely nice and very helpful with all of our questions. They gave me a lot of options and helped me decide what was best for me. Lee and Mike made the experience enjoyable, but honestly the whole team/environment was great. Now my husband is planning to buy a car from them as well. We had a great time, thank you Blossom!! :-)

I bought a new Traverse from Carl at Blossom and he was...

I bought a new Traverse from Carl at Blossom and he was very kind and very helpful. I looked at 7 different cars at 7 different dealerships and all the other salesman were very pushy and rude, even after i told them no they had their bosses calling me. but that never happened with Carl. He was eager to sell but in a very positive way! I will only buy from Carl at Blossom from this point forward. This is the first Chevy i have ever owned and i love the car but i love the experience i got at Blossom. Thank You Blossom team and Carl your the Best!!!

Kyle was a wonderful salesman, we would recommend him to...

Kyle was a wonderful salesman, we would recommend him to everyone. Everyone we worked with there were Great, we really Love our new Chevrolet Cruze.

My experience with Blossom Collision was GREAT!!!! The...

My experience with Blossom Collision was GREAT!!!! The whole time I was dealing with them (Toni, Geico,Tow Truck Driver, Front Desk Personnel) their service was outstanding and understanding.

Will never buy another vehicle here again

We purchased a 2010 Chrysler 300 Touring in 2011 from Blossom Chevrolet. We were told the program they used for financing didn't allow for any negotiation on the price. We should have left right then. We ended up purchasing this vehicle for their original asking price. So, a little over a year later, we need a bigger vehicle for our family. We looked at several dealerships, and got quotes on what our trade in value would be on our car. We discovered we are upside down on it, so we decided to go back to Blossom since we bought it there and see what they can do. I spoke to a finance employee there that told us she thought she could do more than the other dealers we were currently working with. At this time, she had all the information needed to make a comment about what they could do. So I decided to go see what Blossom could offer. We were surprised when they came back with a lower offer than any other dealer in the area. I spoke to the manager and he said he couldn't do anything to help me either. He also couldn't explain why the best they could offer was 12,000 when they have a 2006 Chrysler 300 Touring with same miles on their lot for 16,995.00. I guess they made enough money on the first deal when we bought the Chrysler that keeping us as a customer wasn't a concern for them. I wasn't asking for payoff on our car, however they weren't willing to try to work anything out at all. The saleswoman was also sarcastic during some of our conversation when I first arrived. I was not impressed at all with their customer service, price, or willingness to try to keep a returning customer. I will never go there again, no matter what the circumstances are, and will do my best to share my experience with everyone I know, and any website that I can leave feedback.

Mike was very friendly and the entire staff seemed to be...

Mike was very friendly and the entire staff seemed to be very organized. Financing was a breeze and everything was explained up front so there was no surprises. Vehicle was used and could have been cleaned a little better but thats more my personal preference. I would definitely recommend this dealership to anyone.

Blossom is a great place! Everyone from the receptionist...

Blossom is a great place! Everyone from the receptionist to the sales staff were great! My personal salesman, Martin went above and beyond any salesperson I have ever had assist me with a purchase. It only took 21 hours to complete everything and I was on the road! Thanks Blossom!

Went in with little to no money staff very friendly and...

Went in with little to no money staff very friendly and helpful got a car within two day after finacial problems. I would recommend this company to anyone they will work with you. My next vehicle will be with them.

Upon arrival of not being happy with a previous purchase...

Upon arrival of not being happy with a previous purchase the beginning of 2012, Kenny Gauze was incredibly kind and patient with me. He set me up with sales agent Frank Lassen. I have never had such a wonderful experience purchasing a vehicle as I did from these two gentlemen. The financial adviser Cole (or Colton???) was just as helpful and kind. I am also a diabetic and the young woman at the front desk realized I had not eaten all day and my sugar wass dropping and she got me something to eat. That is truly great customer service. We had such a great experience that we returned two weeks later and bought another vehicle from these same wonderful gentlemen. We have also recommended to several friends to go to Blossom as well. Great Job and Blessings!!!

From the moment I walked in the door I was greeted with...

From the moment I walked in the door I was greeted with warm smiles. I was given excellent customer service. All that I worked with went above and beyond the call of duty to ensure that my buying experience was the best that I had. I have told friends and family about Blossom and have highly recommended them. By far, the most pleasant and rewarding car buying experience I have ever had.

I was happy that my deductible was paid by...

I was happy that my deductible was paid by Johnny...otherwise I would've paid $50 to replace a gas cap seal that was broken

I took my Chevy Monte Carlo in to have my transmission...

I took my Chevy Monte Carlo in to have my transmission checked/replaced. I was told that the car did need to have the transmission replaced and that the car would be ready Thursday. On Friday afternoon, they called to let us know that they had actually ordered and tried to install the WRONG transmission, REALLY???? A chevy dealer and they don't know which transmission their own car takes???? They would not even supply us with a rental car to make up for their mistake. They finished the job on Tuesday. The car does run fine so the mechanic did a good job but I feel that the whole experience was not the way it should have gone!

I went to Blossom because I needed to get a vechicle. I...

I went to Blossom because I needed to get a vechicle. I went online a few days prior and I was told that I was pre approved. But when I got to the dealership, I found out that I wasn't and needed a co-signer. I was told because I work for a temp service and i'm not a permanent employee that there was nothing they could do for me without a cosigner. That is a bunch of crap. They lied online saying I was pre approved and once I drive there I was told differently. I would not recommend this dealership to anyone that I know.

First off I would like to say Mr Sutherland was very...

First off I would like to say Mr Sutherland was very professional...now the day I went to get financed I was approved and everything was looking good even with a garnishment on may paystub that I gave to Mr Sutherland...I had had the car for 2 wks...I got a call from Mark about the bank not financing me because of my garnishment....I was fine with that, then they called me to return the vehicle so I did, well needless to say it took them about 2 hours to find my trade so I could be on my way....and not one person acknowleded my inconvenience....no hard feelings at all....

Staff was freindly sales guy nice This rating is after...

Staff was freindly sales guy niceThis rating is after the sale this is BUYER BEWARE,,,Dont buy from this dealer if you are buying used ALWAYS GET CARFAX OR CARFOX today is Saturday July 14/12Me and my wife bought was thought to be a perfect car it was 2010 hhr it had 34000 miles on it things were going fine but its been not even a year its only been 8 months since were purchased our car and we starting to have some mechanical issues its got almst 20000 more miles on it so these mechanical issues arent the dealers fault its wear and tear However what came to describe when me and my wife went to go look at a competetor just to see how much we were up side down the dealer came back and said the retail value was at a negative 3254 dollars and were like how is this its still young and such he said that the original owner had wrecked it and so that causes it to be not even at retail and although I didnt ask for carfax or fox whatever it is They still should let a customer know hey this car was in a wreck and this was the dammage to it.... So we owe 14900 and the most they could ever give was 5000 grand yes i am going to be upside down but this car isnt even at a retail value do to lack of information given to blossom so BUYER BEWARE if you are going to but a used car always ask for carfax or fox and dont buy from this supposed to be reputable dealership this is bull....

I took my Blazer in for Service Friday (6/29) morning. I...

I took my Blazer in for Service Friday (6/29) morning. I did not have an appointment, however, they were very friendly and willing to help. I rented a car because I had errands to run and in case the repair took longer than expected I did not want to be without a vehicle for the weekend. When I pulled into the service area Mr. Heck helped check me in, raised the hood and said it sounded like an exhaust leak...to me it sounded like an engine problem - but if I knew I wouldn't be there..so I left and got a call around 10am that they could not duplicate the noise, but plugged up the exhaust and found a leak...and the compressor was bad on my a/c unit. Mr. Heck did perform his "due diligence" and advised me on another thousand dollars worth of maintenance items I should consider..but I decided to get the exhaust fixed, the a/c fixed and an oil change. Picked up the car $1330. and off I go until it started making the same noise Saturday around noon...so I'm stuck again without a vehicle for the weekend which was what I was trying to avoid in the first place. Plus I'm out money for an exhaust leak they "created" that was not the issue, but I understand that since the advisor diagnosed a leak - that's what they went and assumed was wrong. So I take it back in yesterday morning, they did provide me with a vehicle after I insisted, and kept the car until I got a call to pick it up at 5:10. They did not find the problem...couldn't test drive more than 7 miles because the fuel light came on..anad that's how It was when I picked it up. The problem is still not fixed..it was almost out of gas, and I still don't have a dependable vehicle. Mr. Heck did acknowledge the exhaust repair probably wasn't necessary but did not offer to do anything about it. So I'm not really happpy with this experience. I was told to bring it back again when it acts up but not until after 8 when the mechanic is there. I'm at a point where I don't know if I will take it back to Blossom or not again...which would mean if I take it elsewhere and it's serious enough that I would need to consider buying..would I choose Blossom???

Cold raining day,the saleman came out smileing. We were...

Cold raining day,the saleman came out smileing. We were up front that we only had a certain amount of money to spent and he didn't try hard to up the price. The car is in the condition expected for the amount of money we paid. The hidden faults. Well the air condition doesn't work, but I didn't check it in January, my fault. Paperwork went quickly and without hassel. Reccommendation this site have spell check. Why then did I only say overall experence only good. Wanted you to know I'm not haloing it. They all great.

All I can say is WOW!!!!!!!!! Due to a filling bankruptcy...

All I can say is WOW!!!!!!!!! Due to a filling bankruptcy we weregiving up our car. Dora Lee worked hard and had our new carfinanced before our bankruptcy was even finalized. I would nothave believed it was possible.

The service department...awesome customer service...hands...

The service department...awesome customer service...hands down great bunch of oil monkeys...lol. I had a good time when I had my car worked on...then my car got fixed right...what else could. Someone ask for....really! Service all around at blossom is awesome...from the front end to the back end....I love keepin my money on the east side...great company!

I tried to contact my sales rep several times, leaving...

I tried to contact my sales rep several times, leaving voicemails and never got a call back. I even spoke with Mark (financial manager) about my question and he said that he would have Dion get back with me. I made contact with Mark again and he said that he would take care of my question by the end of the night and late the next night, he returned my call. Needless to say, I had taken care of my problem myself.I also needed to take in a paper to the dealership for my loan and was dealing with a death in the family. I missed the first phone call and spoke with Mark on the second call and explained that I had been out of town and would be in the morning to bring what was needed and then recieved two more phones calls from people wanting this paper. There is obviously a communication issue somewhere.

I really have to give it to Dora Lee Stallard and Alex...

I really have to give it to Dora Lee Stallard and Alex Keisman I tip my hat to these two employees Alex was wounderful the only think I can say that was time consuming was waiting but I will send all my friends and family who is looking for a car to see Alex and Dora Lee

I was very pressured into my vehicle I wasn't left with...

I was very pressured into my vehicle I wasn't left with anytime to think about my decsion.. I was at the dealer for ten hrs and by the tenth hr I was like I guess I better leave with a car since I've been here so long... I told them a budget I didn't want to go over of course they went over... I put 2500 down on my car and I've already had to put brand new tires on it, brakes and an oil change and I've only had it a little under 2 months ridiculous!!!! The night I bought the car I couldn't slee and I knew I made a bad decsion I called the dealer the next day and told them I wanted out the deal... Begged them to let me out and they refused so I'm stuck with a car I'm not happy with... I wouldn't recommend this dealer to anyone especially someone who's looking for a used car because they treat you like your nothing....

I take my car into Blossom for all of my car service. I...

I take my car into Blossom for all of my car service. I bought my car from Bill EStes but like Blossom for the service department.

My experience was great! my car turned out really nice...

My experience was great! my car turned out really nice inside and out. I was surprised to see how good of a job they did. The employee i delt with which was kent murphy, he was the best....super kind and i love how he made sure i was happy. He kept in contact with me the whole time my car was being repaired! He is a great guy and deserves a reward if i could have tiped him i woulda have. In my near future if i shall need body repair again i will be back no question about it!!!!! Thanks blossom!!!!!!!!!!!!!

On our way back to Gettysburg, PA from South Dakota, the...

On our way back to Gettysburg, PA from South Dakota, the alternator went out on our '04 Avalanche on the west side of Indianapolis. We drove in on the wings of an angel with the battery not charging at all and me afraid to turn the vehicle off. By divine guidance, we made it through the city and pulled off the exit only about one mile or so from Blossom. Your whole staff immediately directed us into the shop from the rain and assessed the problem and briefed us on the options. Very friendly and professional, getting us back on the road in just several hours. I thought we might have to stay the night, but you folks got right on it. If you go to the right place, the job will be done well and in a timely manner. Thanks for turning a negative event into a positive experience. Bless, Richard Butler

My wife and I were looking for a second car because Iam...

My wife and I were looking for a second car because Iam retiring, and will no longer have a company car. Our credit was not the greatest,but thanks to the team at Blossom Chevrolet , We were placed in a great vehicle at a great price,with payments that we could manage. Thanks to Dora Lee,Tonya,Mark for making it all possible.I would encourage anyone looking for a good vehicle at a good price to come to Blossom Chevrolet.Miles and Brenda BladeTerre Haute

We have purchased several vehicles from Blossom...

We have purchased several vehicles from Blossom Cheverolet and currently own 2 vehicles that we have serviced regularly at Blossom.The service is tops. Brian makes sure we understand everything that needs done. He always supports our decision to wait on work that doesn't need done that day if we need to wait. Everyone in the service department is friendly and helpful.Brian makes sure the work is done in a timely manner. He always calls before they start the work to make sure we are ok with what they're doing,especially if it wasn't something we planned to do that day. He also tells us the approximate cost. There are never any unpleasant surprises when we pick up our vehicle. We recommend Blossom's to everyone.

I brought a 2009 Chevy Malibu and was amaze with the help...

I brought a 2009 Chevy Malibu and was amaze with the help that my sale person gave me Dion Pogue. He was great!! Great job!

200$ above sticker price for delivery of vehicle. Told...

200$ above sticker price for delivery of vehicle. Told they wouldnt budge and sorry we cant help you. Called and Agreed to negotiations after I had already left dealership. Screwed up financing by 2.6%. Very slow to payoff Trade-in. Very slow to send registration paperwork. Management WILL NOT return telephone calls.

I have been purchasing new vehicles since 1950. Martin...

I have been purchasing new vehicles since 1950. Martin was one of three truly honest sales persons I have had the privilege to deal with. He remained loyal to the dealership and at the same time was honest with me in every respect. He is the reason I made the purchase from Blossom Chevrolet. He was professional, friendly, sincere, and obviously interested in making me feel comfortable and satisfied in every way. Martin has been available everytime I contacted him for assistance with the new car and I would most likely go to him again for a new car purchase. He is a credit to the Blossom Dealership. I have one suggestion to Blossom. Discontinue promoting the "add on" deals that consist of what is represented as beneficial to the cusstomer, the cost listed at $1646 I believe. The benefits are not worth anything of value to the customer and in my opinion not representative of the reputation that I believe a dealership should be developing. The average person cannot afford them and the people who can afford them do not need them.. They should stop that practice.

Todd was very friendly and helpful. Promised that the...

Todd was very friendly and helpful. Promised that the minor repair would take less time than it took to fill out the paperwork and that was true. He also came to check on me during the short amount of time I did wait. He also gave me a suggestion so that was very helpful. great service

John Miller is my advisor, and has been since I bought my...

John Miller is my advisor, and has been since I bought my car. He has kept me up to date on all things needed done, at the intervals needed. He gives me his full attention whenever I call, or bring my car in for service. He is the reason I bring my car back to Blossom. Sincerely, Chuck Boyle

I took my car in to have hail damage, body work on the...

I took my car in to have hail damage, body work on the door and some warranty issues worked on. They had it two weeks and got it back still with issues. The panels were not put back on right and were basically falling off, the beige headliner had grease/oil on it, white powder all over the vehicles black seats and black carpets, and sunroof was leaking. Took it back to have that fixed and almost another week later went to pick it up and still had issues. I left the vehicle with them again on Monday and Friday went to pick up the vehicle and the sunroof cover wouldn't shut, they forgot to replace a piece in the sunroof so cover would shut also they didn't clean up the headliner. Still had grease/oil all over it. I would have thought after the first 2 weeks of having it they would have done it right the first time, to take it back a second time, have it almost a week, go to pick it back up to still have issues??? I just waited for it to be finished as I had to have my vehicle that day. After an hour it was finally fixed. I've been to Blossom many times over the years and NEVER EVER had to experience what I did this time. I was extremely disappointed with the people who worked on my vehicle but the people who helped me BEFORE it went back to be fixed, Todd & Ed did everything in their power to try to make it right. I think they need some quality people or people who take pride in their work in the back working on vehicles. It was a TERRIBLE inconvenience to me, the people I work with who had to rearrange their schedules and work later than they had to just to accommodate me and the person I had to borrow a vehicle from. I have bought every vehicle I own from Blossom and I hope to never have this experience again as I will go to another dealer for everything from maintenance to body work that needs done on my vehicle.

Blossom Chevrolet possess excellent and superb customer...

Blossom Chevrolet possess excellent and superb customer service representation with a warm, engaging smile. I felt that the entire staff were taking every step imaginable to remedy whatever automobile service problem(s) I was experiencing...

Due to a recent Bankruptcy, it was almost impossible to...

Due to a recent Bankruptcy, it was almost impossible to secure a loan on a replacement vehicle. Both Chris and Dora Lee went above and beyond to ensure that all the necessary court paperwork was in order, as well as securing financing for the vehicle.

As far as working with Martin he was wonderful with...

As far as working with Martin he was wonderful with us!!!! Once we entered into the finance department we ran into nothing but problems. Matt initially prepared all of our paperwork and did not calculate everything before submitting it to the bank in turn the bank denied our loan. Then Mark took over our account and had to redo the entire loan. Once that was completed we thought we were good to go. Until our first payment was deducted from our account. Not only was the appropriate amount deducted but the initial loan amount was also deducted. So we called the dealership to see what exactly had happened and spoke with Phil. He said , " Well I can give you the number to call to get it taken care of". Needless to say I was not very happy. I then told him that this was a mistake on their part and they needed to be the ones to fix it. He did call them and the money was returned to our account only after we had to have our bank put a stop payment on the payment. I have tried to contact someone in the finance department to make for certain when the next payment is taken out that we do not run into this problem again but I am sent to a voice mail. As far as the customer service with the finance department I was not very satisfied with the way things have went so far. I understand things happen but almost all if not all of this would not happened if things would have been done right the first time around.

I have had my car in the service area two times. Once for...

I have had my car in the service area two times. Once for oil change and once for a tire issue. Both times were handled in a quickly and everyone was very professional. Blossom Chevrolet has a great service department. Thanks guys.

good dealership.great service at blossom,todd heck is...

good dealership.great service at blossom,todd heck is always great to work with when i bring my car in for service,always helpfull with the service on my car.

My vehicle was damaged in an accident and was towed to...

My vehicle was damaged in an accident and was towed to Blossom to evaluate the repairs necessary. Brian went through all of the options I had and the positives and negatives of each. I felt that I was, therefore, able to make a reasoned decision about whether to have the car repaired or accept the insurance settlement for it being totaled.

I went to pick my car up after I was told it was...

I went to pick my car up after I was told it was repaired. First, they wanted me to sign the paperwork etc..BEFORE I had inspected my vehicle. I said NO! I'm no expert, but even I could tell it was poor workmanship and sloppy repair. Things weren't fixed, the body parts didn't line up as they should, etc. When I pointed out where and what I thought should be fixed, after some excuses, he agreed to complete the work. There was also hidden damage under the hood, and just lifting the hood showed they hadn't even addressed this. I picked the car up (the 2nd time they told me it was ready) and discovered that my fog lamps weren't working (didn't they test this?!) and there was an outstanding issue that caused my vehicle to overheat for the first time in 10 years. I never had these issues before their work. I left voice mail for Ed Cruiser, but didn't hear back from him so I called again and spoke to Toni - and she made an appointment for me to return the vehicle. They were among THE MOST EXPENSIVE but I chose them based on my insurance company recommendation. I've since updated my insurance company (USAA) on what has happened there with my repair. It's my experience that Blossom is more focused on serving the new customer than the returning customer, and trying to make an appointment to get something fixed after they did the work was a challenge. Had I been making an appointment to bring my car in the first time, I could get right in! THE ONLY REASON I'm taking my vehicle back there is that my insurance company is guaranteeing the work. If it was out of my pocket, I wouldn't go back. Overall, VERY disappointed with the service, workmanship and value at Blossom.

I would recommend this dealership but not the dealer....

I would recommend this dealership but not the dealer. Customer service was horrible. Promised to have things fixed on my vehicle and it never was. Bad vehicle and dealer just wanted a sale. So I was basically played by the dealer and his lies. I should' ve dealt with someone else. Customer satisfaction is the key to success but that is not what I received.

Only dealership I have worked with that was willing to...

Only dealership I have worked with that was willing to work with my situation. Very professional, very friendly and would highly recommend to anyone purchasing a vehicle, new or used.

Everything about my experience was terrible. From the...

Everything about my experience was terrible. From the length of time I was there, all down to the quality of the car. Not to mention the cracks in the bumper and the back. Also I my salesman never made sure the color stains got bleached out of my car. Oh and thd fact that a month after I got the car, Blossom charged me 80 dollars to get a diagnostic done to tell me that I needed a new gas pedal when Onstar had already told me what the problem was. I told that to the guy who helped me never mentioned a payment until he wss telling me my car was done. Basically I got a car that was fresh on the lot and just sold to me without it getting the proper cleaning and fixing because BLOSSOM would never have a car sitting on the lot looking like that. I know that because Ive been coming there trying to get a car for about 2 years now. I do feel I got a great price for the amount mileage that was on that 2008 but that I was the ONLY good thing about my visit. Have a nice day

I appreciated the time and effort of him explaining the...

I appreciated the time and effort of him explaining the dynamics of every aspect of my new Malibu. He was courteous along with understanding in knowing what I wanted in a vehicle. The car is great but I'm going to have to come back & get the 2013- refinance- no jk- but really thanks Mike for all you have done,greatly appreciated to have really made the car buying experience kind of easy-!

I actually brought my GMC in for an oil change but...

I actually brought my GMC in for an oil change but noticed a special for an interior detail. I asked John about it because i was concerned they might not be able to get it completed when i needed my truck back. He assured me they would, which they did. I was more than impressed with the quality of the detail. My truck looked like it just came off the showroom floor. Oh, by the way, the oil change was completed as expected. Thanks for your assistance!!

John has provided espert excellent service over the years...

John has provided espert excellent service over the years that I have ysed Blossom. The crew actually servicing the vehicle is also extremely reliable and very proactive about repairs they find while working on my routine maitainence.

I have been dealing with Blossom for my service work for...

I have been dealing with Blossom for my service work for the past several years. The last couple of years I have had the pleasure to have Todd Richardson do my write up and discuss any problems I may be having with my Chevy Silverado. Todd has always been friendly and knowledgeable about my truck. I have recommended Blossom and Todd in particular to my friends for their service needs.Thank youTom Branson

Everyone at Blossom was really hepful and friendly. I...

Everyone at Blossom was really hepful and friendly. I called and made an appointment over the phone and even used the shuttle to take me to work...while I waited for the shuttle I was offered coffee..great because it was a bit cold. Because I have a brand new car it was minor problem, so I was not obligated to pay anything.This is my second car from Blossom and my mom even got her car from there. I would highly recommand Blossom Cheverolet to anyone who is in the markert for a good car and great service......Keep up the good work everyone and see you soon!!!!!!!!!!!!!!!!!!!!!!!!

I took my 08 Audi S4 in for an Alignment after doing some...

I took my 08 Audi S4 in for an Alignment after doing some work to the suspension and putting new wheels on. I explained to the service writer that I am very particular about my car and it doesn't have a dent, scratch or chip in it. He assured me that the car was in good hands. They got the alignment done that day which was nice. When I went to check the car out before leaving I noticed a chip in my brand new wheels. I notified the service writer who told me that they couldn't have done it but he would let the service manager (who had gone home for the day) know that I would be calling. The chip was not big but it was more the fact that I didn't even have 5 miles on the wheels. I ended up not calling the service manager the next day. I'm sure they would have taken care of the issue if I would have called, but I didn't want to be a jerk about it. Overall the people were nice but I wasn't happy with the service done.

I was a little nervous since we lease our vehicles and...

I was a little nervous since we lease our vehicles and always go to the dealer. However, when my brand new VW was hit by another driver, we went to Blossom because their insurance encouraged using blossom. I was relieved that the work they did was great and it looks just like the brand new car I had before. Kent was very helpful and they finished the job a little earlier than anticipated. I would recommend the body shop at Blossom to anyone.

The experience was great. The work was done in timely...

The experience was great. The work was done in timely manner. The thing that interested me the most was the fact that I could watch the progress as the work was being done.

This was our second time to deal with Ed. He is very...

This was our second time to deal with Ed. He is very customer oriented. He gave us an estimate and set us up for an appointment.

My experience in the body shop was very great from the...

My experience in the body shop was very great from the time I came in for the estamate until the time when I picked up my vehicle. They did what they said they would do an my truck looks new again.Thanks again to all that worked with me.

My car was NOT ready when promised. Had to wait in the...

My car was NOT ready when promised. Had to wait in the dealership while the work was finished one and one half hours later. Not given any explanations, apologies nothing.

I took my 2011 Impala in for body work, and Kent Murphy...

I took my 2011 Impala in for body work, and Kent Murphy worked with me in getting all repairs completed. Kent was more than willing to answer all of my questions, he kept in contact with me to inform me of any changes, overall Kent was great to work with, and the whole Blossom staff was friendly, they treated me as if i was a long time customer even though it was my first visit, since i have mad them my choice Dealership for service and future purchases ! Thanks Blossom !

Eddie was very helpful, went out of his way to help me...

Eddie was very helpful, went out of his way to help me get my car repaired, kept me advised of progress in a very timely manner. I could not have asked for a more helpful, or polite, person to handle my problem. Afther the initial damage was fixed I had an alignment problem, which had not been addressed, again he went out of his way to get the insurance approval, and get my car back in within a day to get the additiona work done. Again, Eddie went above and beyond, exceeded the service level expected. Every one should get this kind of service!

I have used Blossom Chevrolet on a number of occasions...

I have used Blossom Chevrolet on a number of occasions and each and every time the service I recived could not be any better. Toni McClellan, Kewnt Murphy and everyone I have come in contact with have been outstanding. I would highly recommend Blossom to snyone.

Excellent service and overall results. The body shop...

Excellent service and overall results. The body shop discovered damage from a previous accident that had not been repaired properly. They took action and returned my car to me in great shape. I was very pleased with the quality of the completed work, and the personal involvement and attention provided by Brian Campbell.

The body shop did a terrific job on the body work and...

The body shop did a terrific job on the body work and paint job. It was performed timely and to our satisfaction. The associates we dealt with were very friendly and helpful during the process. We have been very satisifed with the car and the service Blossom has provided us.

I brought in a hood for my jeep to be painted and...

I brought in a hood for my jeep to be painted and installed. Brian did an excellent job with the painting and the mounting. The price was good as well.

got a car

when there and came home with a great car and they helped us by putting us in a 2008 impala

HERE COMES THE 1ST SNOW. WENT TO GO HOME FROM WORK AND...

HERE COMES THE 1ST SNOW. WENT TO GO HOME FROM WORK AND THE BLOWER MOTOR WOULD NOT WORK ON MY TRUCK WITH ALL WINDOWS FOGGED UP AND COLD (ALSO VERRY HARD TO SEE) I CALLED TODD AT ABOUT 7:05 THE NEXT MORNING AND ASKED IF I COULD BRING MY TRUCK IN TO GET SERVICED HE SAID YES DROP IT OFF. HE CALLED ME BEFORE 9:30 AM AND SAID THE TRUCK WAS READY FOR PICK UP. THANK YOU TODD FOR THE GREAT AND FAST SERVICE. I HAVE ASLO HAD GREAT SERVICE FROM THE BODY SHOP WITH A CHRYSLER TOWN AND COUNTRY THAT WAS REAR ENDED AND A JEEP COMMANDER THAT I HIT A DEER BOTH TIMES THE BODY WORK WAS DONE FAST AND GREAT JOB (THEY WORK ON ALL MAKES) THANK YOU BRIAN FOR GREAT SERVICE.

This place was awesome and Martin is fantastic! He is...

This place was awesome and Martin is fantastic! He is friendly and helpful without overdoing it. While you are working with him, you can rest assured that he will find you a good deal at a fair price and won't scam you. Also, he does not give you the impression that he is pushing you to make a sale so that he can get money. Additionally, after I bought my new car, there was a paperwork glitch, and since it was Blossom's fault, they brought it to my at my work for me to sign so I didn't have to go back to them which was amazing! The car is fantastic and at a good price and everyone at Blossom is friendly as can be.

Very professional and detailed with work and process. I...

Very professional and detailed with work and process. I was greeted and met promptly. There is need for better coordination with rental agency. Detailing service will be continued annually.

i believe this dealership is in the process of the...

i believe this dealership is in the process of the "yo-yo" that dealerships do....to explain. i am in the midst of a chatper 7 bankruptcy and was told by this dealership i was approved....took the car home, 8 days later moreless recieve a call stating my financing fell through and they will probaly need the car back....i have already turned in my old car, having been "approved" by them. now i believe i will be left car less, which is nice considering i have a kid and a job...all on the premise that they were helping me.....note to the public DO NOT SIGN A CONDITIONAL CAR SALE AGREEMENT if i would have been fully aware that my purchase was conditional, i would have kept my 2003 pt cruiser

When purchasing my vehicle,it was very time consuming. At...

When purchasing my vehicle,it was very time consuming. At the service dept. John Miller was very polite and helpful to resolve our issues.Purchasing my vehicle, my sales person was very helpful and a very good sales person, pleasent to work with.

Everyone, in the Auto Body department was very nice,and...

Everyone, in the Auto Body department was very nice,and also were prompt. Ed Crusier explained everything that was going to happen to my car, and time frame was on the money. The lady's in the Service dept. in the Auto Body, were also very kind. My husband has been coming to Blossem for quite some time now. Again, Thanks for the great service. Tina Moore

After having to contact Blossom about a water leak in my...

After having to contact Blossom about a water leak in my car post wreck repair, Jeff May got involved and really went above and beyond to get the car fixed and in an acceptable condition. Jeff even took the time to deliver my car to me so I did not have to go out of my way to pick it up a secound time. I would recommend Blossom if they are able to work with Jeff.

I was very impressed with the entire team at Blossom that...

I was very impressed with the entire team at Blossom that I worked with. They were exceptional in their handling of my issues and found me the perfect car! I couldn't be happier! I would highly recommend Blossom to family and friends ( and I have) because of the wonderful experience I had. I plan on doing business with them for all my vehicle needs.

Was in a car rack and Blossom is taken good care of my...

Was in a car rack and Blossom is taken good care of my car. Kent was great if I told him I did not understand he would break it down untill I understood it. Althought I had to take my car back he still made his best afford to see to my needs Thanks Cynthia Malone

Friendly and professional and timely to get my service...

Friendly and professional and timely to get my service done,I will recommend others customers to use them sevices also.Finaly they know how to take care bisiness.

I was involved in a NAF accident and the other parties...

I was involved in a NAF accident and the other parties insurance company was Geico who instructed me to take my vehicle to Blossom Chevrolet for an estimate as they are a Geico site. I must admit, I was not happy with this at first as I own a Nissan and my first thought was "I need to go to a Nissan body shop for all repairs". After the Geico rep inspected my vehicle and faxed the info he needed to, Toni McClellan came out and spoke to me about their guaranteed services with a lifetime warranty. Toni was friendly, knowledgable, customer service oriented and efficient. I had an immediate comfort level with her as she explained exactly what they would do and how everything (including the rental car which was great!) Could be taken care of on site. She kept her word with everything; they got my vehicle in right away, she contacted me more than once to let me know the status of the repairs, and they had my vehicle completed and ready to go in about 5 days! :-). Dropping off and picking up were both easy and quick and Toni never failed to come out and speak whenever I was in the facility. She follows through with everything until completion and even left me a voicemail and few days after I got my vehicle back to make sure I was fully satisfied. Toni genuinely cares and is a great fit for the position she's in. I would not hesitate to recommend Toni and Blossom to anyone who has a service need! Keep up the great work! :-]~Amber

It is too bad that what could have been a very positive...

It is too bad that what could have been a very positive experience was ruined after we decided to purchase a used car from Blossom Chevrolet. Due to recent financial difficulties our attorney recommended we speak with Dora Lee Stallard at Blossom and our experience with Dora Lee was very positive and we felt she really cared about our situation and worked diligently to find the car and financing that would fit our needs. It was once the car was picked out that we were handed off to Tonya Bredensteiner that things started feeling like a typical used car dealership. She was just handed the sale from Dora Lee and that is how we were treated. It was just a transaction at that point. We took the car home because it was late and after closing and set a time to come back and sign everything the next day. We arrived the next day to sign everything and waited for almost 2 hours to sign when we had an appointment. The only real interaction with Tanya was when she wanted our reference sheet filled out for the lender that had already faxed over earlier in the day filled out again. Once the papers were signed, we were handed one set of keys and one key fob. I asked if there was another set and was told "No" and that should have been written in the order. We never thought to write it in the order because we would have never imagined not getting a spare key and key fob. Dora Lee got invloved again and said she would get us and extra key fob but we would have to get own spare key made. I contacted Dora Lee after a couple of weeks about the extra key fob and never heard back from her and neve recieved the extra key fob. On a positive there was not a Owners Manual in the car either but they took one out of another car on the lot and gave it to us. Are we being petty over this? We do not think so as after spending $18,000 on a car we would expect and extra key and key fob. The other concern we have is over the financing arrangements that we made to have our bank account auto drafted every 2 weeks to look at paying the car off sooner. We did not have our checking account information with is on the day we signed and called the next day and gave this information to someone (our bank account and routing number) to get this set up. I received a call a couple of weeks later from someone else saying that we never called in our bank account information. We called the information in again and left the information on his voicemail as he asked us to do. The payments still were not set up correctly and who knows where our bank account information ended up. We just went ahead and are making our payments directly to the lender. It will be interesting if anyone actually take the time to read this and address our concerns. I recently had a co worker ask where I got my car and I could not recommend Blossom and she bought a car somewhere else. Blossom has all our contact information if they care to discuss this further and make good on their promises.UPDATE: I wanted to follow up on my original review and have now rated this dealer as OK. The same day I posted this review I receieved several phone calls from Blossom and my concerns were addresses by both DoraLee and Brian Seifert. They both took the time to make sure that my concerns were heard and addressed and it ms my home that they will take the necessary steps to make sure what happened to me does not happen to someone else.

I had a great experience with Blossom Chevrolet. The...

I had a great experience with Blossom Chevrolet. The salesman took time to ask me questions on what I wanted in a vehicle. He matched me up with a 2008 Chevrolet Impala with low miles. I am extremely pleased with the vehicle! I am also impressed with the finance man who helped me get a cheaper loan rate. That was wonderful! In all of the cars that I have bought in the last 40 years, my experience with Blossom Chevrolet was by far the best! I will recommend Blossom to all of my friends and any one who ask me who I would recommend for a new or used vehicle. Thanks Blossom! Susan Hartley

It's a pleasure to say thank you. With the volatile...

It's a pleasure to say thank you. With the volatile economy and some serious illnesses in the family, I didn't expect to get a car, but all of you worked with me;Mike reassured me and I left with a SUV to accommodate my family comfortably plus space to carry my autistic grandson's somewhat awkward chair. I have and will continue to recommend your dealership. I'll be in next week for my first oil change. Again, thank you!

Well that day that, they had a big sale going on & it...

Well that day that, they had a big sale going on & it was busy and different people come out to address me and made me feel welcomed and told me the procedures. It had been a couple of years dealing with pricing and I really kinda felt a little uncomfortable at 1st with feeling like they had to check out your history beforetalking prices but I understand that they need to get info on credit to make sure you are not wasting their time as well. I did have a fun day & Carl made it fun -before it was over -he had a good idea what I wanted and in the end results - we found a used vehicle that I couldn't live without!!The only thing that was not to great was dealing with the high pressure from the guys selling the gap insurance-You almost thought they lost a million dollar deal--Oh well I survived and will go back to them again!!

All the people at Blossom are very pleasent and...

All the people at Blossom are very pleasent and knowledgeable, something that is very refreshing for a customer and yet seldom encountered. It is a pleasurable expoerience to do business tiwth them.

My overall experience was very good, I didnt think I...

My overall experience was very good, I didnt think I would be able to get financing and Blossom worked with me and were able to provide financing. With that said, there are a couple of things that I am unhappy with. The car I leased had a damaged passenger mirror, I was told this would be repaired and at this time 2 1/2 months later, it has not been repaired nor have I heard from anyone at Blossom. I have also found a remote key fob under the passenger seat that does not work with the vehicle. I have emailed and left several messages at Blossom asking if this can be programmed from my vehicle and what I need to do to have this done. I have also asked about the repair of the mirror, I have heard nothing back from anyone. So basically all that I have a problem with is the follow-up customer service, since I have not heard one word from Blossom since the lease of my vehicle on July 22, 2011.

We were treated very well. Carl did an excellent job...

We were treated very well. Carl did an excellent job explaining our options and was able to get us the car we wanted. We were also introduced to the main mechanic and was told when ever we should experience any problems we can bring our car in and he would take care of it. We have also met thru the internet and telephone Brian Seifert, he answered our questions about a owners manual and even went as far as to say that he would come by our home if we were not able to program our automatic garage door function in our car. We have nothing but good things to say about our experience with Blossom Chevy, and the whole staff. We will definelty pass along our experience and recommend anyone looking to purchase a vehicle to give you all a try first. Thank you very much for everything.Joe & Christy Ayres

todd always does a great job when i bring my car in for...

todd always does a great job when i bring my car in for service,always helpfull,kind,listen to what you have to say.check for recalls.

This was a recall to disable my Heated Washer Fluid...

This was a recall to disable my Heated Washer Fluid System. My service advisor (Stephen Burns) was very courteous and helpful in checking the 2 other items that needed repair (right middle row seat belt and noisy left front window). When he checked my 3rd inquiry, he said it is not covered under warranty (that is the silver molding on the passenger side running board___a small section is missing). This was missing at time of purchase. This is a beautiful SUV and my husband and I are really enjoying it. From sales to service, I always agree with your slogan: "Lord They're Good People!" Thank you. . . Jean D. Davenport

Great Customer service from the time I pulled into the...

Great Customer service from the time I pulled into the garage until I left out of the garage. Continued update on my car while I was waiting.

When I first arrived, I felt like I was being ignored by...

When I first arrived, I felt like I was being ignored by the other servicemen. I stood around for several minutes before walking over to John's desk. John was on the phone at the time working with another customer, however he took the time and said I will be with you in a minute. Afterward he was very polite. He took care of my problem. Blossom had to keep my car over night. With my warranty I was given a rental car. He arranged the use of a rental car. Overall my experience with John was good. Whenever I need some more work done on my car, I will go to John. If he is busy working with another customer, I will wait.

My overall experience with Blossom Chevrolet was great. ...

My overall experience with Blossom Chevrolet was great. The time taken, the work done, and the attitude of the employees was commendable. Brian Campbell was friendly and courteous, and kept me apprised of what was going on at each stage of my visit. I would recommend Blossom to anyone seeking an excellent dealership.

I have bought many cars in my years from a variaty of...

I have bought many cars in my years from a variaty of dealerships but this was the best buying experance I have ever had. The staff was friendly and very knowledgeable on there cars. I wanted a Chevy Cruze and they did not have the color I was looking for but they found the color I wanted and had it on the lot in less than two days. I would recommend this Dealership to anyone in fact I have recommended the Dealership to all my family and friends and co-workers.

My first experience to the service center for this...

My first experience to the service center for this dealership was positive. The staff was friendly, the facilty is clean, and the service to my vehicle was completed within the time quoted as I waited. Very satisfied with this visit all around.

I brought my car in for repair after an unfortunate...

I brought my car in for repair after an unfortunate meeting involving a deer and a guard rail and I was promptly taken care of. I was given given an estimate of a week and the repairs were finished a day early. Kent called me often to keep me updated, which I really appreciated. The service that Kent provided that amazed me the most was the help he offered and delivered when there was a misunderstanding about the deductible. Kent went out of his way to help me out and I am extremely and forever grateful because I was misinformed by another party and the outcome could've been just awful. Upon picking up my car, I was surprised and delighted at how clean the car was returned to me, not to mention the excellent work that was done in repairs. If I ever has the misfortune of needing a repair of any kind in the future it will be my pleasure to return to Blossom Chevy.

In reference to my service experience on Jul 18, 2011;...

In reference to my service experience on Jul 18, 2011; I'd say it was not as good as I had hoped and expected. I brought my car (Pontiac G6-2009) in because it did not initially start. I tried the remote start and it started eventually. I immediately brought it to Blossom and they kept my car for a day; providing me with a rental car at no expense. The next day, they said that they could not find anything wrong and that everything had been checked. Over the next couple of weeks, the car seemed to experience a slow intermittent start again. I eventually had to drive out of town towards Kentucky and ended up at Big M Chevrolet in Radcliff, KY because my car would not start up after arriving on Ft. Knox, KY. They kept my car for five days and replaced the starter, ignition switch and a ground cable wire. I have not had a problem since. I applaud Big M Chevrolet for going the extra mile and for great customer service. When I returned, it took over a week for Mr. Glenn Hall to return my calls and to provide me a refund of my diagnostic service charge. This is poor customer service for not following up with a customer and insuring that the customer was taken care of in a timely manner. I'm not sure if I would take the chance for having my car diagnostically tested at Blossom again.

I have always been satisfied with Blossom. I bring my car...

I have always been satisfied with Blossom. I bring my car in for service and repairs. I had recalls on my Chevy Cruze and Steve was very helpful and explained what would be done. Brian was very polite and explained the repairs to be made. Rented a car there and repairs were completed on time.

I do not recommend this dealer to anyone at all. I bought...

I do not recommend this dealer to anyone at all. I bought a 2009 Chevy HHR from this dealer and since it ended up having a bunch of problems with it, I was tricked into trading it out for a "beeter" and newer vehicle. I ended up with a 2010 Ford Fusion that I have now hd for about 4 months. I have had it in the shop over 5 times already! The first few days that I had the car, I took it back telling them that there was something wrong with it and I was told that it was just fine and that Ford cars were just always louder than normal. Since then the alternator had to be changed out, which Blossom did not do correctly and had to be taken back to get fixed. After that, the car kept not wanting to start at times and the check engine light has been on ever since. I have tried talking to almost everyone there and have not gotten any help on resolving the issues with the car. Denise and Tim are completely rude and dissappointing to say the least. I have been insulted and treated like trash by both of them and have now been stuck with a 2010 car that does not work except when it wants to! Stay away from this dealer!

I've used Blossom Auto Body several times in the past 10...

I've used Blossom Auto Body several times in the past 10 years. They are my "go to" body shop - I choose them every time. Never a problem.

Scottie Johnson was the gentlemen that worked with us on...

Scottie Johnson was the gentlemen that worked with us on the sale and I must say ...he answered every question we had..was very very nice very helpful ..helped us get a good deal on our insurance as well i must say that i would prefer to work with scottie again in the future ! I must say that at other car dealerships salesmen have been pushie just to make a sale...not scottie he worked with us to get us the best deal ..very very happy!!! So yes i would definately recomment people to come to blossom !!

An absolute caricature...this dealership is so...

An absolute caricature...this dealership is so quintessentially shady and snake-oily that it would be funny if it wasn't so aggravating. I went in there to buy a new car after my car was totaled in an accident. The sales guy I dealt with, Spencer, was actually the only positive part of the experience. He was friendly and understanding, gave us bottled water, and really tried to go to bat for us whenever he could. The sales managers were a different story, though. The utter lack of professionalism was quite upsetting and led to our time being massively wasted. At one point, while I was negotiating price, the sales manager (Adam) suggested that if I agree to the deal, they can arrange to ship the car out of state so I can evade the sales tax on the transaction. After over two hours of back-and-forth, I walked. Blossom refused to honor their advertised price and kept insisting that "I win" because they are "losing money on the deal" even though they tacked on over $1,000 of fees on top of their advertised price. When I called them on that, they said "you should've read the fine print." I felt like I was at a JD Byrider or something. If you like the "buy here, pay here" experience, Blossom is for you. Otherwise, choose a different dealership.EDIT: The day I published this review, I got a call from Blossom inviting me to return to the dealership and meet with the owner regarding my experience. I went in and met with the owner and business development director. Both were apologetic and made a genuine effort to clear the air with me, which I appreciated very much. The owner, Mike, said he wanted to earn my business and offered me some free service for my Cruze. In our modern era of downright villainous behavior by so many in the business community, it was a breath of fresh air to have the owner of the dealership reach out to me to right a wrong. However, the end result of all of this remained: I ended up with a 2011 Cruze, not the 2012 that I preferred. In the end, though, the meeting I had with Mike and Brian (the business development director) sufficiently cleared the air and now it's time to move on.

In the Customer service rating I gave a "ok"...

In the Customer service rating I gave a "ok" score. This would have been higher, but my saleman was very pushy, and insisted on bringing up vehicles instead of me looking around to see what I might or might not have liked. The quality of work was rated "good". When I received my car it was detailed, however there were alot of things missed. Like the seats were not cleaned, they appeared to just be "wiped off", and I also waited for about 2 hours before I was finally to the finance department to start that process. The wait was very long. The friendliness was "great" everyone talked to you as they passed by, offered water etc. My overall experience was "ok" I rated this because of the "pushy" attitude my salesman had, they wouldn't take no for an answer, when I didnt like the first 2 vehicles that were brought up to me my salemand had a definite change of attitude, it was clearly obvious. The price was rated "good" becasue it was a fair market price on the vehicle. I checked Kelley Blue Book and it wasnt to far off.Overall I would still recommend this dealership to my friends and family.

My experience with Todd was quite pleasant. He displayed...

My experience with Todd was quite pleasant. He displayed a very professional and courteous attitude, answered any questions I had and made sure that I was called when the service was completed. I believe him to be very knowledgeable about his trade and he is passionate about providing quality service.

One word that describes how I feel about Blossom...

One word that describes how I feel about Blossom Chevrolet: IMPRESSED. One word that accurately represents Blossom's approach to what can commonly be misperceived as the "shady" business of car sales: COMMITTED.While my transaction at Blossom is not yet complete, I have faith based on what I have seen so far that all will end well. If indeed that is the case, I will have so much to rave about regarding this place that my testimonial could be used as promotional material for them! If our arrangement ends up being a disappointment, there is an infinite amount of blog space and I will do my best to fill it with the ultimate truth.The buzz phrase around the place is "Customer Satisfaction." At Blossom, it is not just a slogan or empty promise. The owner implemented a system that virtually guarantees this philosophy, that deals are made and followed through on to the Satisfaction of the Customer. As I was driving home from Blossom yesterday, I was so impressed I was trying to think of how often the customer is treated with such respect, not to make a sale and increase the bottom line, but simply because it is the right thing do to, moral in a time of such corruption. I kind of see it as a modern day Mayberry where the salesperson, or dealership owner, would be riddled with guilt when he sees you at church on Sunday if you bought what you believe to be junk from him. It might sound corny, but amazingly it is an honest representation of this strong commitment to customer satisfaction.As a salesperson, Dion is remarkable. Never have I met a salesperson - for cars or anything else - who puts his money where his mouth is and keeps good on his word. He is a real stand up man and from what I can tell, he treats each and every customer with the same commitment and personal interest in their satisfaction.My interaction with everyone at Blossom was not so "peaches and cream." There are a couple of what appear to be managers who seem to miss the high bar set by the owner. They seem to be working under the outdated philosophy of putting a customer in their place rather than placing each customer in the valid position of being the only reason any and all of us are there. It is of particular importace to address the professionalism and true customer compassion of Jack McCallister (the extremely hard working used car manager) and Brian Seifert. Inasmuch that Brian holds an important position in its own right, I view what he does as the consummate in quality control of the entire operation, with the one and only goal being, as I have said all along - and what you will hear from first stepping onto the lot until you die or are in a place where buying cars is no longer necessary - the strong Commitment to Customer Satisfaction.

Every time I take my car into Blossom Service Center I am...

Every time I take my car into Blossom Service Center I am greeted with a smile and they make me feel very comfortable that they will do all they can to resolve any issue that my car has. Thank you for going the extra mile for me.

I was referred to Blossom Chevrolet by my Allstate...

I was referred to Blossom Chevrolet by my Allstate Adjuster, to have some body work done.I must say that it was very refreshing to be treated so nicely, and at the same time, feeling that I was dealing with professionals.Everything that was to be done to my car was explained, fully.I was then given a completion date and time.The next day I called Mr. Murphy and informed him that I would like to get my car a little earlier than he had planed to have it finished.He promised to try.Two days later, Mr. Murphy had my car repaired and cleaned at the time I requested.The level of quality service I received, is something I haven't experienced in some time . . .Robin J. Smith

Took my car in for an estimate from Geico. Tony...

Took my car in for an estimate from Geico. Tony McClellan from Blossom was there to answer any questions on the body work I had. She was wonderful. I kept my car there for the repair work and was kept up to date daily on the work. The car looked beautiful, was clean inside and out. I would definitely recommend Blossom and will go back there myself. It was a really great experience! Thanks Blossom!

Todd was very friendly and made sure that all available...

Todd was very friendly and made sure that all available recall work that could be done was done at the time of my visit. Way to Go!

Dexter was like talking to my own son. He was...

Dexter was like talking to my own son. He was respectful, helpful and made us feel at home. I would recommend him highly to anyone wanting to purchase a new vehicle.

Blossom did a great job. Really fast and courteous, the...

Blossom did a great job. Really fast and courteous, the Service was performed correctly the first time and everything was neat when the vehicle was returned to me. I would reccomend this dealer. I am from Ohio and my only concern is I wish they were closer. However, they did great in an emergency!

I really wasn't expecting to come out with a new vehicle...

I really wasn't expecting to come out with a new vehicle when I went into Blossom on a saturday morning. We were filing banktrupcy and I was asked to look for a better deal by my lawyer before keeping my used/overpriced car that I got at a "buy here pay here" lot. Mike Bowers and his sidekick (trainee) did a wonderful job of keeping our two little kids enertained..,haha! While he and their financial team got us into a newer/nicer (a lot less mileage too!)SUV. I'm really happy with my "new" vehicle and they worked hard to get me into it.

We appreciated Blossum taking over the recall work on our...

We appreciated Blossum taking over the recall work on our 2005 Cobalt. The power steering motor needed replacement. Our car was promised in one and a half hours. Another minor repair was accomplished in this same amout of time. Sharon and I enjoyed looking at the new models in the showroom and in the lot while we waited. We were impressed. I was able to say hello to my neighbor of years past, Bill Baas. It was expertly by the Blossum mechanic noted our Cobalt needed a little work to tighten up the front end - struts and bushings. We will likely bring our car back to Blossum for these additional repairs. George Dresbach, Sharon Smith

I have always recieved excellent service with Blossom and...

I have always recieved excellent service with Blossom and refuse to take my vehicles any where else to have them serviced. The employees in the service shop are excellent and since I have had my vehicles in the body shop for repairs from tree damage they have kepet me well informed of what actions are being taken to get them back to perfect condition.

The Service Dept. is the primary reason I returned to...

The Service Dept. is the primary reason I returned to Blossoms when I bought my 2011 Malibu. Especially John MIller. John has been my service advisor for 6 years.He is always friendly and courteous. When I take my car in for service he alwaysknows what maintence is due on my car. I never concern myself with maintence schedules. John always takes care of it. One day last summer I was on my way out of town and discovered I needed a windshield wiper. I called John, he got it taken careand I lost very little time. I can akways depend on him.

I'm a staunch advocate of GM vehicles and I currently own...

I'm a staunch advocate of GM vehicles and I currently own two GM vehicles. Both of my cars are serviced at Blossom Chevrolet. I've had a relationship with Todd Heck as my service consultant that dates back several years to his employment at another Chevrolet dealership. I've followed Todd from that dealership to Blossom due to Todd's keen understanding of how customers should be treated, his communications skills and his overall knowledge of the product. He is just a great guy and a great service advisor. I should also mention that I drive past another Chevrolet dealership that has Saturday hours and would be much more convenient, but I'm so impressed with Todd and workig with Todd that I feel that I'm justified in driving past that dealership in order to have my service work completed at Blossom.

My service advisor, William Clark was excellent! He...

My service advisor, William Clark was excellent! He greeted me immediately , was friendly, courteous, and quickly got my car serviced and me back on the road. I will definitely go back because of the experience I had with him. I would have given the overall experience a 5, but I had to wait 10-15 minutes before anyone noticed I was in the parking lot, even though I honked my horn as the sign instructed me to do so. The supervisor or manager who finally let me in did not offer an apology for my wait, instead made a smart remark, and suggested that it was somehow my fault he could not see my big white suv, nor hear me honking in the parking lot. Although I am positive we made eye contact, twice. My interaction with William Clark more than made up for this poor introduction to Blossom's service department. William Clark did not witness this event, yet I still received top notch service from him. Kudos to William and his dedication and committment to customer service.

My vehicle was stolen and Brian Campbell was the service...

My vehicle was stolen and Brian Campbell was the service coordinator for the repairs. His knowledge, experience and professionalism is a badge of honor for Blossom. I am sincerely appreciative of how conciencious he is to details and how he regularly kept me in the loop on how the repairs to my vehicles were progressing. He made me feel as comfortable as if I were one of his own family members. I would definitly recommend to anyone who asks; if you need to have body work on your vehicle go to Blossom and ask for Brian Campbell at the body shop. He wil get the job done right.

Chris Meeks, and Bill in the service dept are WONDERFUL,...

Chris Meeks, and Bill in the service dept are WONDERFUL, Chris sold me my new car and both Chris and Bill have made my expierience a wonderful one, Keep up the great work :) Bill is also an outstanding person when it comes to customer service and so is Chris Meeks.

I was very impressed with the service. I was able to get...

I was very impressed with the service. I was able to get a break on my deductable for an "appearance allowance". I had never heard of that and think that is WONDERFUL! I also wanted to let the service guys know that I am truly sorry for the Justin Beiber CD in my radio! The lady that communicated back and forth with me was great too. It is my fault that I don't remember her name. But she was VERY nice and down to earth. Great lady! Thanks for the great experience given the circumstances; the wreck was my fault!

I had oustanding service from Ed and the others in the...

I had oustanding service from Ed and the others in the body shop. WHile receiving the estimate, Ed got down on the floor to try to secure the deflector plate on the front of the car, which was dragging. This waas part of the repair to be done. Also, the work performed was excellent, and they even cleaned the inside of the car, which was unexpected.

I responded to a Saturn recall bulletin. I expected a...

I responded to a Saturn recall bulletin. I expected a hassle. What I got was courteous service that went beyond just doing the requirements. They were ready at the appointed time, and alhough it took longer than expected because of an unusual part, they kept me informed and still delivered in a timely fashion. My car runs better than it has in several years as a result of this service. I am extremely pleased by William Clark and the others at Blossom.

I brought both of my family cars in to get serviced and...

I brought both of my family cars in to get serviced and my cars were done promptly and I was treated with respect during the process. Todd has been very helpful in answering any of my questions and making sure that I had nothing to worry about. I had a recall part replaced on one car (cobalt) and the same part plus bushings, a storage compartment replaced, and various maintenance done and it was all performed while keeping me up to date on the situation. Everything Todd told me would happen was what happened, there were no surprises.

I went in to have my hood, headlight, and front bumper...

I went in to have my hood, headlight, and front bumper repaired. Toni worked directly with my insurance company and payment was a breeze. Enterprise Rent-A-Car was right on site and I dropped off my car and was in a rental within an hour. Toni updated me on the progress the whole way through and helped me choose repair options that best suited me, not ones that would make them the most money. I picked up my car and it looked brand new! They even vaccuumed inside! Great experience overall.

I love Blossom Chev, the people are always so friendly. I...

I love Blossom Chev, the people are always so friendly. I would recommend this dealer to everyone that wants to buy a care or have any work done on their cars.I will not buy from anyone else. They will work with you on your finances and will help you any way they can, I LOVE THIS PLACE.

I was hit in the rear end of the vehicle. The insurance...

I was hit in the rear end of the vehicle. The insurance adjuster for the guy who hit me did not want to replace my trailer hitch as it did not have visible damage. Brian told him it was compromised.Brian refused to let my vehicle leave the shop without a new hitch. The work that was done was beautiful and you cannot tell it ever had anything done. This was my second vehicle to be fixed (for the same reason)and both jobs were done with outstanding results. I highly recommend Brian and his staff for anyone who needs their vehicle repaired due to a crash.

This was the first time I had ever purchased a vehicle. ...

This was the first time I had ever purchased a vehicle. Mark and rest of the team, listened to everything I wanted in a car. He and the team made the whole experience excellent! I Love my new car!I can't say enough positive things about them and Blossom Chevrolet.

My experience at Blossom Chevy with DoraLee Stallard and...

My experience at Blossom Chevy with DoraLee Stallard and Chris Meeks was amazing. They made this purchase so seamless. DoraLee always made sure I was involved with every step and never left a call unreturned. She went out of her way to make me comfortable and far most make my mother feel welcomed as well. I loved the fact they let me pick the car I wanted vs being pushy and picking a car I really would not like or enjoy and be proud of. I got the Nissan Altima and have never been more please with the staff and having them make it a enjoyable experience vs a stressful one. My payment started off a bit highter and DoraLee got it down even more, she even pulled to get me more money out of my trade. She is a great asset to your company, she is wonderful and really makes you feel at home. Chris Meeks was just as great...although he was a bit sick he still made everything wonderful. I can not say enough about these 2 great employees. I will recommend Blossom to anyone and everyone for a new or used vehicle.Thank you for all you have done and letting me pick the vehicle I wanted and LOVE!!!ThanksTammy Smith

My service work was completed satisfactorily in a very...

My service work was completed satisfactorily in a very reasonable time frame. I waited while the work was being done and was on the road to my day's activities in far less than an hour! I have worked with Todd in the past and he is always helpful. All the guys at Blossom are the best!

This was my first experience with Blossom Chevrolet....

This was my first experience with Blossom Chevrolet. Everyone was very friendly and helpful, telling me where to go to get my car serviced. I was quickly pointed in the right direction and 'checked' my car in. I was given an estimated time to wait and the work took less time than expected. I was informed about what they were doing with the car and they even checked it for other problems. The waiting area was nice as well.

I was met by a new service tech, Stephen Burns. He was...