Customer
I have ALWAYS had a pleasant experience from the Blake Ford Service Dept!
Fleet Manager
Dependable fast service. I have been a customer of this dealership for 30 years.
escape
i was very pleased. all was on time & well done. good work.
New car buying experience
Great dealership from the owner to the guy that changes my oil (shoebox). Will always be my location for all my vehicle needs
Blake's in Franklin, Virginia
Long time customer of Blake's. Provide great customer support
Ranger and Explorer owner....Ms.
Great job. Thank you. Barry can't be beat! None better.
Clean, on time and great svc dept!
Always a pleasure to visit with the service techs!
Always dependable. Always treated well.
Wonderful service. Treated well by whole crew. Was told of any additional work before was done. NO surprises on the work that was done.
A great experience every step of the way!
We really enjoy dealing with Blake Ford. I've been buying vehicles from Blake since the 1970's and have always been treated very well by both the sales staff and the entire service department.
2005 Ford Ranger
Just great--could not have been better. The sticker on the Ranger was three months overdue. They caught my mistake and told me "We here at Blake Ford are here to look after you!" To an 85-year-old lady, this means more to me than I can say!
Ms Dee Scherr
Very Friendly and helpful.Made me feel comfortable
Wonderful Professional service
Everyone was friendly and professional. The service department always offers a smile and completes the work in a timely fashion-as promised. It is a joy going to Blake Ford!
Poor service and High prices
I have had a Lincoln Navigator serviced here for 3-4 years, had several problems right after being serviced on several occasions. We ended paying another Ford Dealer in another state on two different occasions to fix problems that we had just had repaired by Blake Ford. I also just finished the buying process for a new Ford Expedition, and ended up buying in Richmond due to their internet buying office being $4,000 dollars higher on the the Vehicle I bought from Sheehy. Their internet manager refused to move on the price that I had already researched in Richmond, and assured me the vehicle could not be had for less. I would much rather deal with my local dealer, but will not lose money or have bad service to do it. It would be really nice if I could keep my money local. They have a quality dealership and equipment, just seem to think that they will always get all the local service no matter the price or quality. They kept pushing me on a 2013 used vehicle with 30,000 miles for $2,000 less than I bought the brand new 2014. I already knew the prices at every dealership for 150 miles. They were the highest.
Great Service
Hi there! Thank you for your review. I'm glad you found a vehicle you were looking for. The lady at the desk as a manager is my aunt. A sweety loving person. I go to Blake Ford when I need service on my vehicles. (The Best Service :D)
Great to do business with!
Shopped 3 Mustangs in the Norfolk, Va. area. Blake Ford offered the nicest 2009 Mustang, which is what we were looking for. The car was well prepped, offered at a good value, and all concerns we had were addressed to our satisfaction. Sales rep. Larry, followed up after the sale to make sure that the registration process went without a hitch once we got the car back to our home in Pa.
Mileage: 81947
Color: Other
Transmission: Automatic
Body Style: SUV
City: Franklin, VA
Engine Type: 4 Cyl
Mileage: 65048
Color: Other
Transmission: Automatic
Body Style: Pickup
City: Franklin, VA
Engine Type: 395 hp 5L V8 Flex Fuel Vehicle
Mileage: 66800
Color: Other
Transmission: 6-speed Automatic
Body Style: Pickup
City: Franklin, VA
Engine Type: 410 hp 6.4L V8