Bill Snethkamp Chrysler Dodge Jeep RAM

4.4
Overall Rating

Customer Service: 4.4 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0 Quality Of Work: 4.2 Friendliness: 4.3 Pricing: 4.4 Overall Experience: 4.2


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Best place to get a car!!!

5
Nichole Miller on 10/22/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was looking to lease a Jeep, I went to two other Chrysler stores and they threw me out does my credit score was a little lower than normal. When I came to snathkamp not only I got the job I wanted, but I was also treated with dignity and respect regardless of my credit score. Best place in Detroit


Awesome!!! Salesman JT YOU Rock!!

5
Charlie T on 06/15/2016

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Can't say enough about the professional way JT handle everything with my deal!


As easy as it gets!

5
Steve Hettrick on 05/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This transaction was without a doubt the easiest, most trouble free car purchase I've ever had. My salesperson Jennifer Snethkamp was great and she found me exactly what I was looking for...and managed to come in with a price that was below what I was expecting to pay. To say I'm happy would be an understatement!


A wonderful car dealership

5
Scott G on 04/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Snethkamp highland park is an absloute joy to do business with. The family is very classy and you get a real sense of family when you are there


Best Customer Service!

5
ahull313 on 04/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I would like to personally thank Joseph Parisi for his hard work and dedication to finding me the perfect vehicle to take home. He worked none stop from the time I walked into the dealership until I was ready to drive off of the lot. Very kind, and very knowledgeable about every aspect of vehicle sales. It was a true pleasure to have had him help me through this process! Thank you so much to him and also the rest of the Snethkamp staff they were all very friendly and made me feel very welcome. Sincerely,Aminah


Jeep Wrangler purchase

5
Jeepster on 03/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Great dealership. We had a professional experience with a friendly and knowledgable staff. Will buy from Snethkamp for life! They were a joy to deal with.


So easy!

5
Durango871 on 02/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We've purchased and leased many vehicles through the Snethkamp dealerships. Our experience has always been wonderful. It is also very reassuring that this is a family business and to know that the Snethkamp family is there if you need them.


Great experience

5
Kcv on 02/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Leased my Cherokee in 2015 and had an oil change recently. Fabulous customer service, great service work, very accommodating during lease process, and super professional and knowledgeable staff. What more could you ask for.


Very easy transaction and friendly staff!

5
JLB 714 on 02/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I just purchased a New 2016 Jeep Grand Cherokee from Snethkamp. I have been shopping with them for years and have always have great service!


Great service

5
Hihosilva on 02/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Recently their body shop repair our jeep and the process couldn't have been any easier from the pick up to dealing with our insurance company it was all very smooth thank you


Service

5
ChryslerGuy48227 on 02/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I took my car in for its first oil change the other day and I was TOTALLY BLOWN AWAY! The process was very quick, and easy. The tech was even able to update my software while I waited!


Awesome Experience!

5
Chelsea55 on 02/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I traded in my 2006 Mustang for a 2016 Jeep Patriot. I was very impressed by the whole experience. My salesman was very knowledgeable and courteous. I LOVE my new Jeep. This is my first leased vehicle and won't be my last!


Great Experience!

5
jlh325 on 02/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I leased a new Jeep in December and had an amazing experience. The staff was very friendly and knowledgeable. The leasing experience was quick and painless. I would recommend this dealership to everyone! I will only lease cars from the Snethkamp dealership from now on!


Great customer service

5
Jessica515 on 02/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I traded in my 2014 Dodge Dart to Bill snethkamp and leased a 2016 Jeep Patriot. The turn in was painless and great customer service. I told Michael Carter exactly what I wanted by the time I got down to the dealership everything was ready for me to sign and leave with my new jeep that day! Michael was able to get my payments exactly where I needed them to be. I highly recommend bill snethkamp as your dealership!


Only Dealer I Will Do Business With

5
Doug123445 on 02/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I leased a Chrysler 300 from Snethkamp and I couldn't be happier. The staff was very knowledgable and quick to find me a vehicle that worked for me and my budget. The facility was clean, and they had me in and out in what felt like record time.


Best Experience!

5
Jean on 02/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently purchased a new car from Bill Snethkamp and it was by far my best car-buying experience! I worked with Jennifer and she was very informative and made the entire process so easy. The dealership itself was comfortable and all of the staff were friendly and professional. I left feeling very happy and confident in my purchase. Thank you!


Awesome experience

5
Shampton127 on 02/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I recently purchased a Dodge Durando for my wife from Jen Snethkamp. She made the experience very enjoyable and convenient. Almost everything was done on the phone and via email. She found the exact vehicle we were looking for and on top of that she delivered. Top of the line service and experience.


The best store in Detroit Bill snethamp Chrysler

5
Shawn Diamond's. cook on 12/12/2015

Customer Service: 5.0 Buying Process: 5.0

I will be back soon real nice people I walk into the office and the people in their come up to me with so much nice I will tell everyone I know to go to this store I wish they would been able to help me but next time maybe they will


Amazing service department!

5
Heartlover on 10/22/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I couldn't be more impressed with the service I received in both the Service department as well as the body shop. My car was completed as promised and they did a great job of keeping me up to date.


Worst dealership!!

1
maryayxo on 07/21/2015

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

The salesman lied, the dealer lied, posted incorrect price, hung up the phone on me, the manager hung up on me, told me to get my lawyer involved, and guess what I'm doing? Getting my lawyer involved- stay away from this dealer! The dealer posts a price online for a car, so my dad went to go see it, and he test drove it and what not. The gentlemen takes my dad's license runs everything, and comes back to tell him the price of the car went up $3,000 dollars because the price online was incorrect. Then tells him 2 minutes later the car is sold. So I pick up the phone and call the same dealer, and inquired about the same car- and it was not sold, and he admitted the price was wrong and they are working on updating the price. Online it still shows the lower price. I proceeded to tell him I want to discuss this with my lawyer, and he told me to call my lawyer, and hung up the phone. I called back again, and asked for a manager- they picked up the phone and hung up...They just lost a 16,000$ car sale just because they wanted to be disrespectful and rude.


TERRIBLE EXPERIENCE - NOT RECOMMENDED FOR ANYTHING!!

1.4
rustedboy on 09/11/2014

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 3.0 Overall Experience: 1.0

Purchased car and paint peeled from bumper after washing it the first time a few weeks later. Contacted them right away...treated me like I was wasting their time. They just wanted me to bring it in so they could bill me to repaint it. I asked them to do the right thing and stand behind their work as I had just bought the car....sales manager Eric refused. It wasnt his problem. Extremely disappointed.....they are why most car dealers have such a bad rep....they fit it to the T!! I would take your business elsewhere!!!


Buying a vehicle

1.4
ussandedo on 09/03/2014

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 2.0 Pricing: 2.0 Overall Experience: 1.0

I e-mailed over the weekend for information on a vehicle, then made an appointment to test drive the vehicle. The day I was suppose to test drive the vehicle, I e-mailed them to let them know I was coming because it's 160 miles round trip from my house. I arrived to find one of the dealerships workers taking the vehicle, and Shelly had informed me he went for a doctors appointment, even though I just saw him leave. I figured I would be waiting about an hour, but Shelly told me he would be back in a few minutes. He came back about 20 minutes later and Shelly informed me their own worker was going to purchase the vehicle. So was lied to the whole time I was there waiting. I would not recommend this dealership to anybody, why would anyone want to purchase a car from liars and underhanded people?


Perfect Match

5
Motor City 1 on 07/19/2011

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I built my own car online and found the exact model here! I ended up working with two sales people. When my original sales person had the day off, the second treated me as their own. Overall great experience!


For years I have not only bought all of my Chryslers from...

5
aklinke on 02/15/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0

For years I have not only bought all of my Chryslers from this dealership but I have also had them all serviced here as well. Their service staff goes above and beyond to make sure the customer is informed and kept up to date. Top notch customer service.


I walked in and no one approached me. There were people...

1
chocolaterita on 05/11/2007

Customer Service: 1.0 Quality Of Work: 1.0 Friendliness: 1.0 Pricing: 1.0 Overall Experience: 1.0

I walked in and no one approached me. There were people sitting alone at their desks and they ignored me. I inquired about used cars and they had a limited selection (one row). They discouraged me from financing. without even officially inquiring. I walked out the same way I came in, in the dark.


$51,770

Mileage: 5

Color: WHITE

Transmission: 8-Speed Automatic

Body Style: Crew Cab Pickup

City: Highland Park, MI

Engine Type: 5.7L V8 16V MPFI OHV

$51,770

Mileage: 5

Color: RED

Transmission: 8-Speed Automatic

Body Style: Crew Cab Pickup

City: Highland Park, MI

Engine Type: 5.7L V8 16V MPFI OHV

$43,450

Mileage: 5

Color: WHITE

Transmission: 8-Speed Automatic

Body Style: SUV

City: Highland Park, MI

Engine Type: 3.6L V6 24V MPFI DOHC

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