Biggers Chevrolet

My visit

i went to purchase a vehicle. I did not buy the vehicle, however I did not walk away feeling the dealer was out to take my money. I actually felt like the reps were working to get me the best rate available.

BIGGERS RESTORED MY FAITH!

Dear Biggers Friends,I would like to take this opportunity to say thank you for all of the effort everyone put into fixing my bad service experience. You knew I was very angry and disappointed and was set on never returning again as a Biggers Chevrolet customer. Having started looking into leasing a new car, I believe in giving second chances. I am very pleased that I came back to let everyone help me resolve all of my concerns in the service department. The GM, Bob Colwell went above and beyond to explain all of the factors that went into my repair and cost of my car. I now know and understand their policy and realize that they truly were looking out for my best interest.Much to my surprise, I was amazed to see what seemed like a staff meeting happening when I arrived. It was a pleasure to meet and talk to Sales Managers - Dave Arenson and Jason Seger, Shop Foreman - Fred Kavanagh, Customer Care Rep - Gerry Clarke, and my Sales Associate- Tom Hess. As a testimony to the integrity of Biggers Chevrolet, the owner, Jim Leichter even stopped in to talk with me. Like I said in my last survey, Chevy prides itself on customer service and integrity, you certainly proved to me all of those things and more. Special thanks to Dave Arenson and Tom Hess for working with me so diligently and accomplishing a new 2015 Mailibu lease that I am very happy with. I look forward to continuing a long relationship and will not hesitate to recommend you to my friends and family. To show my gratitude, as I promised the staff, homemade cookies are on the way!Sincerely,Joyce Robotham

Best Experience

I absolutely love this dealership and their staff. I recently went in to trade in my 2012 Chevrolet Equinox and was helped by Diego Montes and he is just so amazing, friendly, honest and very patient. Time and time again he would run out to show me different vehicles after me changing my mind so many times. The staff was so helpful went it came to helping with the finance companies, thanks to these guys I was able to once again walk out with a brand new 2015 vehicle, free oil changes for 2years and the most important part walk out with a comfortable monthly payment. If you want great service come to Biggers Chevrolet.

great experience

Had a great experience from the minute I walked in until I left. Joshua helped me carry up the stairs my daughter in her stroller, he made sure I made it safe inside the waiting room. All I'm saying he did not had to, but he did that made me feel welcome and care about. Every body else were friendly as well. Thank you.

Poor Customer Service

There are not enough words to describe the lack of customer service with this dealership. I live within a 1/2 mile of this dealership. I have tried numerous times to do business here. Once on trying to buy a corvette and twice when I needed service on my existing corvette that I bought elsewhere. It's bad when you can't even get someone to call you back to change an appointment for a simple oil change or you get sent elsewhere to get a run flat tire fixed that GM put on the car in the first place.

exceptional salesperson

My Experience:jerry prochaska went out of his way to take care of us.among all the car salepersons that i have met and purchased from our old 2 vehicles, he was the first and the only one who went through the details including car parts and functions of the added/new features of the vehicle.he was very patient and has impecable bedside manners.i would definitely recommend your dealership as well as jerry to my friends.he is such a big asset to your company.

++ 100% Positive

Just a super nice guy. He was not annoyed at my twenty million different questions and offers. I would come back again for sure. Thanks Jeff!

Great Experience!

Overall, I was very pleased with my experience. Everyone involved in the sale was very courteous, friendly, and helpful, which helped ease some of the stress associated with buying a new car. It really seemed as if everyone was trying to give me the best experience, car, and price possible, which is always appreciated. A big thank you to Chuck, Jose, and Dave for being a big help and getting me on my way in a brand new 2014 Chevy Cruze, I love it! I would definitely recommend Biggers Chevrolet to anyone looking to buy a new car.

Follow Through!!!

Many thanks to all the guys at Biggers Chevy! Your follow up to ensure the proper maintenance of our car, was very much appreciated. I reccommend Bigger Chevy to everyone who wants to deal with 'honest' sales rep's and hardworking mechanics!!!! Thanks, again guys. You rock!!! Sincerely, Howard and Julie Husslein

We purchased a 2014 suburban today and couldn't be...

We purchased a 2014 suburban today and couldn't be happier with Coke the salesman. We actually dealt with him in 2011 when we bought a Camaro from him. I have had 2 VERY positive experiences at Biggers and will always be a repeat customer. And I have to add the finance department is top notch, it's nice to not being pressured into buying all the extras if you don't want to but he will take the time if you have questions. Great guy!! I would give biggera more than 5 stars if I could.

Best Car Buying Experience

I bought a new vehicle for my construction business. I printed out the price from cars.com and brought it in. They honored the price and gave me an additional $1,750.00 off. It was a real smooth process, no back and forth negotiating. It was a great experience. I will definitely buy my next construction vehicle from them.

Bought the car

Great to work with - easy transaction - very satisfied.

There is a Chevy dealership less than 5 miles away from...

There is a Chevy dealership less than 5 miles away from my house, but I drive out of my way to have my car serviced at Biggers just for the fact that they appreciate the business and value their customers. It is refreshing to know that they are motivated to do their best job every experience I have had with the dealership.

My previous car was also purchased through Biggers...

My previous car was also purchased through Biggers Chevrolet. I was very pleased with the service throughout my ownership of the vehicle (7 years) that when I decided it was time to purchase a new car, I wanted to return to Biggers Chevrolet. I was helped by Jeff Purcell. He was very knowledgabe about the products I was interested in and was able to answer questions I had related to trading in my old car. I was able to take the car on a test drive with Jeff Purcell and he explained the features of the car, as many were different from the older model. I didn't feel rushed our forced in my decision to purchase a new car, rather educated in making the right decision to me. I would highly recommend working with the salesman, Jeff Purcell. I love my new car and know that I am in good hands when it comes to service!

I purchased a used vehicle and discovered several...

I purchased a used vehicle and discovered several unexpected issues after the sale. Biggers is working to make things right and I must say I am impressed by their efforts to do so. I will update this review with further details once the issues are sorted out.

Pleasant experience

I can Honestly say this was one of the best dealership experience I EVER HAD. There was no pressure and My sales person Chuck was very helpful and honest. I value this in a dealership and not to many dealerships are honest, I just want to say Thank you and God Bless.

If I could give these guys 10 stars for their service I...

If I could give these guys 10 stars for their service I would! This is by far the best dealership you will ever buy your car from. I have purchased total of 8 cars/trucks from these guys and could not have been happier. I am a very picky customer, a consumer that does her homework and knows what I should expect. To satisfy me it takes a lot and these guys have done it every time. Their service department is by far superior compare to any dealership I have ever had to work with. They treat their customers like they are going to be a return customer for life. They will not push you into buying anything you don't like and certainly will never sell you an unsafe car or a truck. The owner of this dealership is obviously treating his employees well because they have been with him for 10+ years and some even more. Most dealerships cannot keep their staff for more than a year let alone 10 years. I think that says a lot about how the place is run and how good the owner of the dealership is to his employees. To me if the employees are happy they will produce a better job and transfer that work ethics onto their customers. So hands down this is my first and only stop for my next vehicle. I highly recommend Biggers to anyone who is looking to buy a car or a truck, who wants a great service, good price, and a life time dealership that will service you with great respect whether its service related or buying another car. They are very big on the repeat business. Go see them you will not be disappointed!

My family needed another car. I was a bit anxious about...

My family needed another car. I was a bit anxious about getting a new car. I've dealt with other dealers before, and being a single woman, I always feel like other dealers try to take advantage of me.This was NOT the case with Biggers Chevy! This dealership was awesome. Jeff Purcell, the salesman was quite friendly and personable. He answered all my questions and told me things to help me get the best deal. I honestly feel as if he had MY best interest in mind. Jason Seger worked the finance out for me. Honestly, he is a miracle worker. I told both Jeff and Jason what I could put down and what I could afford each month and they worked with me. We got an awesome car - the Cruze. My son, 25, will be the primary driver and he was quite impressed with how we were treated.I will ALWAYS recommend Biggers Chevrolet! The experience I had should be what everyone has when purchasing a car - awesome!

WONDERFUL EXPERIENCE. I drove all the way from Evanston,...

WONDERFUL EXPERIENCE. I drove all the way from Evanston, IL to Elgin, IL to look at one very reasonably priced 2011 Chevy Malibu LTZ. Turns out that the car was everything it had been described to be and at the absolute lowest price I had seen throughout the area! Good people, fair prices, excellent service and great cars! I would recommend this dealership to anyone, as a first time car buyer they definitely took good care of me. Visit Dave and MIke over at Biggers if you are looking to buy a new or used car, they will definitely take good care of you.

Misleading

There was a car that we were interested in purchasing. The online price seemed almost too good, so we called to verify it was correct before driving 2 hours out of our way with 2 small kids. We were assured that the price was correct and scheduled an appointment that evening to visit. When we arrived we were told the price online was wrong. What a waste of time and energy. And the listing has not been corrected.

I bought my new car from Jake. He was awesome. In fact...

I bought my new car from Jake. He was awesome. In fact he is the greatest sales assoicate i have ever met. Professional, smart, knowledgable and super handsome and charming. I would marry him if I wasnt already married. Greatest Chevy salesman to ever work at Chevy. After my purchase we shared a hug. I love my new equinox. Even my dog loves the huge cargo area. just throw in a couple of bones and she jumped right in. Finance was so fast and easy. Steve was a real gas! I will tell all my friends to come to Biggers for the blowout deals especially in financing.

went to the dealership looking for a used suv got a good...

went to the dealership looking for a used suv got a good deal ..we love our new car ,great group of guys no pressure! best car buying experience ever!!

First and far most the sales manager Jose Velasquez I...

First and far most the sales manager Jose Velasquez I will follow till he is no longer in the car industry, I have purchased to date 4 chevy's being the latest last night, another Chevy Cruz 2013 due to his ability to make deals not only go smooth and without games but makes them happen. ( THANKS JOE V. ).Now on to my sales associate Jake Mejaski he as well is ausome knowing product and not having to get answer's to my questions, everything I asked him he had answers to, that he as well made purchasing a car PLEASENT. So everyone reading this and is interested in buying a new or used Chevy go to Biggers Chevy in Elgin and Ask for Jose Velasquez and Jake Mejaski. YOU WILL NOT BE SORRY, tell them Steve B. sent you

I compliment the customer [sales] service of Jake M.,...

I compliment the customer [sales] service of Jake M., Dave A. and Fred. We just acquired the car yesterday, so I cannot yet speak about the performance of the pre-owned car we purchased, but I can say that the customer service of the sales team was outstanding! They give life to the adage..."the customer is always right!". We are very pleased with car, the process, and of course, the eventual price. Great job guys!Ken and ShanaDarien, IL

Jeff welcomed me and answered all of my questions. I had...

Jeff welcomed me and answered all of my questions. I had a questions regarding a trade in (trade in wasnt paid off and had a balance). My old car was appraised and was given a fair offer for it, Jeff gave me options has what I can do with the car and which car I could choose that will fall on my price range. Jeff was very nice, knowledgeable and was not pushy when it came down to a decision making. Overall my purchase experience couldnt have got any better. I will definitely recommend and will buy from Jeff and the nice people at Biggers Chevy. Thanks.

We went into the dealership without the intention of...

We went into the dealership without the intention of buyinga vehicle. After taking the car for s test drive, we decided we were interested. Mike was very helpful. He wasn't pushy and let us make the decision on our own. We really appreciated the level of service we received.

Dave the sales manager worked well with Mike to make sure...

Dave the sales manager worked well with Mike to make sure they found the best vehicle for my needs. The two of them found the right Traverse in stock and worked out an outstanding deal for me. I absolutely love my new Chevy and will refer all my friends to Dave and Mike. Biggers Chevrolet has a customer for life!!!!!

Experienced top notch treatment in the purchase of a new...

Experienced top notch treatment in the purchase of a new truck as well as top notch experience at the service department to get added on options. Seamless transaction and would recommend Biggers!

Everyone was extremely helpful and friendly. I ...

Everyone was extremely helpful and friendly. I definitely reccomend Jerry Biggers Chevy to all of my friends. It was my very first purchase and I know I got exactly what I wanted.

I purchased a previously owned 2008 Saturn Aura from Jim...

I purchased a previously owned 2008 Saturn Aura from Jim Burgess at Biggers Chevrolet on July 14, 2012. As it was a previously owned vehicle, I decided to purchased the extended warranty for a little peace of mind. Six weeks after purchasing the vehicle, there were several issues - service airbag and tire pressure lights were illuminating randomly, the passenger side door lock was not responding to the key remote, and the washer fluid nozzles had very low flow. I made an appointment with the Biggers service department and took it in on August 31, 2012.They informed me that the battery needed to be replaced as it was the cause of the illuminating service airbag and tire pressure lights, that the door lock actuating assembly needed to be replaced, that the washer fluid nozzles needed to be replaced, and that only the door lock actuating assembly was covered under the extended warranty.I had them replace the battery and the door lock actuating assembly, but declined the replacement of the washer fluid nozzles as I was already over $340 in repair costs for a vehicle I purchased only 6 weeks prior.I was not happy.I contacted Dave Arenson and Bob Colwell and expressed my discontent.Today, I took the vehicle back to the Biggers Chevrolet service department. Not only did they replace the washer fluid nozzles at no charge, they refunded the entire $340+ that I paid the prior week - voluntarily.I chose to do business with Biggers Chevrolet because of their excellent customer service reputation. After my first service visit, I was disenchanted and had decided to move my service needs to another provider. My visit today changed that decision.Not only will I continue to have my service needs taken care of by Biggers Chevrolet, but I will recommend them as an honest, customer service driven, full-service dealership with integrity seldom found in businesses today.

In dealing with Ryan Thomas, I found him to be extremely...

In dealing with Ryan Thomas, I found him to be extremely friendly and courteous!...Although Ryan Is a new employee he handled my sale with confidence and poise!...If Ryan didn't know the answer..rather than BS..he found out the correct answer right away..He was an absolute pleasure to deal with...Bravo Ryan!!...I would recommend this salesperson as well as Biggers Chevrolet of Elgin, Il.....Brian Whiting

Initially, we visited this dealer to look at an amazing...

Initially, we visited this dealer to look at an amazing Traverse deal that was advertised online. Unfortunately, due to a mixup, the vehicle was not there when we visited. This is where Bigger's set themselves apart. Not only did they apologize, but they went out of their way to acquire us a similar vehicle at a similar price. The staff was friendly, low pressure, and extremely competent. The experience was nothing less than spectacular and we are now driving a very nice 2012 Traverse.In addition, I really want to give a shout-out to Ryan Thomas for all the time and energy he put into providing excellent service. Moving the the vehicle from Detroit in the early AM, then taking the time to walk us through the sale in the late evening. Between him, Dave, and Bob, we couldn't have asked for more friendly and competent service.We will definitely come back when it's time to replace our smaller vehicle and plan to recommend this dealer to others.

WAS ABLE TO SEE AND DRIVE EXACTLY WHAT I WAS LOOKING FOR....

WAS ABLE TO SEE AND DRIVE EXACTLY WHAT I WAS LOOKING FOR. I WAS NOT PUSHED INTO BUYING OR LOOKING AT SOMETHING I WASNT INTERESTED IN AS I HAVE BEEN AT OTHER DEALERS. GREAT PEOPLE TO WORK WITH AND GOT A GREAT CAR WITH A GOOD DEAL.

Questionable Customer service

I called the night before to check if a certain car I had seen on the internet was actually on the lot, since I was driving an hour to get there. I was assured it was, and I was there when they opened the next morning. The car was "out on an extended test drive." (Off the lot since 2 days before.) The second sales person was very apologetic, but that does not really make up for my time and effort. This did not make good impression of how they would look out for someone actually purchasing a car.

This was the best car buying experience that we've ever...

This was the best car buying experience that we've ever experienced. Everyone at Biggers was friendly, knowledgeable and helpful. We drove 2.5 hours to get to the dealership and they made it worth our time. I would highly recommend them.

This was the best car buying experience ever! When I...

This was the best car buying experience ever! When I first pulled in to the dealership, I was only going to take a look around, and see what they had on the lot. When Mark came out to talk to me, it took him no time to assess my needs. Within 15 minutes I was test driving the vehicle I did eventually purchase (it was a weekend). The process was hassle free, straight forward and very easy going. The management team was great as well.It doesn't stop there! I purchased the car on Monday, and Mark, my sales person, called with a follow up to make sure I was enjoying my new vehicle, as well as to provide additional information on a question that was asked during my visit. How many times has someone purchased a car, and the sales person moved right along to the next customer, never to hear from them again. Not in this case. I truly feel good about my whole experience. I would highly recommend Biggers Chevrolet to family, friends, and co-workers who are in the market for a new car. Please ask for Mark!

The overall customer service I received in this...

The overall customer service I received in this dealership is superb. I went to a lot of dealerships before and by far this is the best one of them all when it comes to customer service. I would really want to acknowledge Jeff for helping me in choosing the car that I leased. He was very courteous and friendly, very nice guy.

I have never had a better buying experience than this. I...

I have never had a better buying experience than this. I would recommend Biggers to anyone who is interested in buying a new or used car. They have a great selection of cars ranging from brand new to slightly used. I bought a 2008 Pontiac G6 GXP which I love!! The wonderful man who helped me was Jim Burgess. He was extremely nice and very knowledgeable. I had an issue with my XM radio and Jim worked tirelessly to get it working. He kept in contact with me everyday while I was out of town in order to get me a car upon my return. I would for sure recommend him to anyone who is interested in buying a car. As for the other staff of Biggers, they were all so sweet, inviting, and knowledgeable. Biggers is a great place to purchase a car.

Jim was amazing! I look for a new truck at several...

Jim was amazing! I look for a new truck at several dealerships I appreciate the straightforward approach and professionalism I experience with Jim. He was highly knowledgeable and friendly. This was probably the most seamless and easiest vehicle purchase experience I have ever had. The sales manager and finance manager also made this process extremely easy. Highly recommended!!!

Excellent Customer Service

Found newly listed on Cars.com . Went to dealer , car was out . They offered to bring it to my house! Went back next day...original sales guy was off, but he had already introduced me to the fella that would be there! Although not a Chevy, the customer service was excellent ! I would recommend them !!!

To Biggers Chevrolet, Just a short note to say thank...

To Biggers Chevrolet, Just a short note to say thank you to everyone for the surprisingly comfortable purchasing experience of our Traverse yesterday! Because we had already established the price via the internet, the sale was so much easier that we were not overwhelmed with the rest of the details of the purchase. Our Salesman Gary Tolton was extremely helpful (and patient when we changed colors.) In addition to the attention we were shown last night, the Sales staff has always been courteous and helpful even if we are just passing through the showroom. I would also like to commend the Service Department; they make sure we always receive excellent service and care of our vehicles!Thanks again,Martin & Judith South Elgin, IL

Jeff Purcell and Biggers Chevrolet operate as a well run...

Jeff Purcell and Biggers Chevrolet operate as a well run business. Honest pricing no hidden surprises. I will be back for my next vehicle purchase.

This is our 3rd car we purchased from Biggers, so that in...

This is our 3rd car we purchased from Biggers, so that in itself, will tell you how much we like them. 2 New and 1 Used. Very friendly staff all around, very accommodating to our needs, and excellent service department. This is our 2nd car purchased from Jim Burgess. He is by far one of the nicest guys around, so courteous, and always WOWS us with his abundance of knowledge of the vehicles. Thanks again Jim and Biggers for another great car! Sincerely, Bob & Natalie Niemeyer

I initially visited Bigger's Chevy to test out the new...

I initially visited Bigger's Chevy to test out the new Chevy Traverse. I pondered this vehicle and another for a couple days. Eventually returning to Bigger's to test drive the vehicle again and make my final decision. I ended up making my purchase at Bigger's Chevy. The overall experience was great. The sales gentleman, Richard Winchester, knew his product very well. He wasn't too pushy and was very helpful. He answered all my questions thoroughly. I would highly recommend them to anyone in the market.

Everything went perfectly smooth and hassle free. From...

Everything went perfectly smooth and hassle free. From the greeter at the managers desk to the salesman I was assigned. They had the car I was looking for. The only hard part was trying to get in touch with my wife to verify color. I purchased a new 2000 and 2005 galant from Biggers Mitsubishi. This was my first new car from Biggers Chevy and won't be my last. Thank you for making the purchase an enjoyable one

The past few years I have been bring my Equinox for...

The past few years I have been bring my Equinox for repairs and when I decided to trade it for my NEW CRUZE JIM BURGESS was very professional and knowledgeable. Never felt PRESSURED. I will continue to bring my NEW CRUZE in know it is in GOOD HANDS! Thanks AGAIN.

The sales people were very courteous and patient with not...

The sales people were very courteous and patient with not only my wife and I, but also with my daughter, who had essentially started the process of our purchasing a new car. We ultimately purchased a Volt. Richard Winchester was very knowledgeable about the vehicle and took the time necessary to educate both my wife and I about the car and its many features. We had a very good experience at the dealership and would definitely recommend it to our friends and family.

From the moment we arrived the experience was very good. ...

From the moment we arrived the experience was very good. Mike was very friendly, not pushy, and made the experience fairly seemless. We enjoyed buying our vehicle from Biggers plus they made necessary repairs and ordered parts which were missing quickly. Mike always kept us informed. Thanks again and we would recommend or buy from Biggers again.

Jim was our salesman and we were very happy with our...

Jim was our salesman and we were very happy with our experience at Biggers. As first time leasers, we received a lot of information and found everyone to be very helpful. Jim was very friendly and made sure we were comfortable and had the answers we were looking for.

I got Camaro quote via internet very low and called...

I got Camaro quote via internet very low and called Richards to verify and next day picked up car. the experience was very pleasant ...i was still dreaming about quoted price and finally got my yellow car next day. the overall it took me half hour to buy brand new Camaro ls ...it was like carmax ...i would say way better than carmax since from start to end ...process was flawless ...many many thanks to you and bring more business via reference...again thank you.

This was the seventh automobile we have purchased from...

This was the seventh automobile we have purchased from Biggers Chevrolet Elgin, IL. Including two in the last two years, from your friendly and informative sales staff (Bob Sherman) who sold us our last two cars to your Sales Manager (Bob Colwell) who always seems to find a way to make a deal, to the guys in the shop (Fred, Carlos and Marty) who are the only ones to work on our vehicles. Biggers has my trust and business for years to come.Sincerely,Carmen & Esther Zepeda

We bought a new Cruze from Jake Mejaski. He was very...

We bought a new Cruze from Jake Mejaski. He was very helpful and friendly. He made it a great experience. I would not hesitate to recommend this dealer.

PHENOMENAL! That is the experience we had buying our new...

PHENOMENAL! That is the experience we had buying our new car at Biggers Chevrolet! We are all about first impressions and Jim Burgess exceeded all of our expectations and more! Presentaion is everything when you are buying a new car and Jim could not have been more of a nice guy and he was extremely personable. Everyone we met that day was definitely friendly! Jim was very knowledgeable and you can tell that he loves his job! He spent an incredible amout of time with us from beginning to end and we could not have been happier with our car buying experience! We would highly recommend Jim Burgess and Biggers Chevrolet!

really good experience buying at this dealer, friendly...

really good experience buying at this dealer, friendly and very helpfull sales assiciate, strongly recomend this place, they make really easy and fun to buy a car, thanks mr jake mejaski sorry we didn go to vegas

I drove by this dealership looking to trade in my car. As...

I drove by this dealership looking to trade in my car. As I was walking into the dealership I spotted a familiar face. Jim Burgess opened the door for me and I reconized him from another dealership where I had bought my first equinox from. From that moment on he spent plenty of time with me walking around the parking lot looking at the 2012 Equinox and giving me all the information I needed to make the best decision. I came back the next day and test drove the vechiles. When I finally picked one, the whole service team came together to give me the best appraisle for my 2010 equinox. They made sure that I could afford the new equinox by including all the incentives. They worked hard to get me a good APR and along with my good credit score I was able to sign the papers and buy the new equinox. Jim was truely a great surprise to run into, and I wouldnt have wanted to deal with anyone else. Even my very hard to please father was extremely happy and satisfied with Jim and the mangement staff. I will definalty go back to Jim and Biggers to trade in and buy a new Chevy. This is the 6th new car I have bought in 10 years and by far the best experience.

Working with Richard at Bigger's was a great experience! ...

Working with Richard at Bigger's was a great experience! He was very knowledgeable about the specs on the car, as well as helpful in answering any questions I had. Richard was laid back and very easy to approach without feeling any pressure. He did a great job of running me through the basics on the operation of my new vehicle and made sure I was well taken care of. I was able to get everyone I wanted out of this deal and more, thanks to Richard and the rest of the team.I would highly recommend Richard and the rest of the team at Bigger's Chevrolet, as they were, and are, different than any other dealership here in Illinois. You really don't have to worry about being hassled, and can take things at your own pace. Two thumbs way up to Richard and the rest of the guys. Thanks!

From the get go a reasonable and friendly atmosphere....

From the get go a reasonable and friendly atmosphere. Very welcoming and inviting. No pressure sales personnel. Provided accurate and prompt work. Would highly recommend my friends to this dealership.

my experience with ron and jeff was superb. knowledge,...

my experience with ron and jeff was superb. knowledge, friendliness and skill at listening to my needs led to a willingness of both parties to work to strike a deal. thank you jeff and ron for reinforcing the very positive word of mouth comments made by others before i stepped inside your business. as a city of elgin employee i am proud to have a business such as yours in my community and that is why i intend to recommend ron and jeff at biggers chevrolet to friends and family. keep up the good work

Coke went above and beyond any other car salesperson I...

Coke went above and beyond any other car salesperson I have ever had before; he made buying a car a fun experience! He was sure that I was happy with the car, price, and answered any questions that I had both at the time of purchase and after. He also spend time helping me get comfortable with the functions of new car(radio, vehicle information system, OnStar, etc.)I didnt feel pressured at any time from Coke which was great instead he focused on tmy needs and wants for a vehicle. At the time of financing I was glad that it didnt take a long time. At that point, noone wants to spend another hour signing papers after they have spent hours test driving and deciding on what car to purchase. Jerry was very knowledgable and quick to answer any questions I had. Two of my family members have purchased vehiles from Coke within the last 6 months and referred me to him. I was/am very glad that I was able to work with him specifically when I decided to purchase a vehicle. He is a great asset to your dealership because of his personality and friendliness as well as product knowledge and willingness to find the customer just the right vehicle for their needs.

Jim Burgess was great to work with. He's probably the...

Jim Burgess was great to work with. He's probably the most knowledgeable car salesman I've ever met. He was very patient and spent a lot of time with us - allowing us to take a Traverse for a test drive and then take another test drive of the actual car we decided upon. He was no nonsense when it came to negotiating the deal so we appreciated his getting this done quickly. The best part was that after we bought it, he took the time to go through how all the features worked. Cars are so technical these days it would have taken me forever to figure it all out if I just had to read the manual! He truly was interested in making sure we got the right vehicle and were satisfied.

Overall the exerience of buying a car at Biggers Chevy...

Overall the exerience of buying a car at Biggers Chevy was pleasant. However, the time it took to actually purchase the vehicle was a little overwhelming. I was at the dealership for almost 4 hours-lots of sitting and waiting. My salesman Jake Majewski, was friendly, helpful and professional. It was a pleasure dealing with him. I would recommend him and Bigger's Chevrolet to anyone looking to buy a car.

My husband and I left the house agreeing we would not buy...

My husband and I left the house agreeing we would not buy only look. Jake was the salesman that took care of us that day. He made a list of things we wanted and then we walked over to the Equinox section. All of them were nice but one stood out and had all the bells and whistles. Definitely didn't think we could afford something like that. We sat down, they gave us a price that was within our budget. How could we refuse. We got an awesome 2012 Equinoxes with a price to match. Jake was great at Ianswering our questions and working with us. Never did we feel pushed. It was a great and painless experience. I will recommend Jake Mejaski and Biggers Chevrolet to anyone.

Mark was beyond helpful. The business closes at nine pm...

Mark was beyond helpful. The business closes at nine pm and Mark stayed well past that going through every detail of my new car and explaining how to use controls, gadgets, etc. He even called me the next day with an answer to a question we couldn't find in the manual, meaning he took the time first thing the next day to research it. I used to work at Biggers and have seen lots of sales people. Not many take the time to do that and really make a customer feel like they understand everything. I would buy a vehicle from Mark again for sure.

Out of all my experiences with car dealers, this one was...

Out of all my experiences with car dealers, this one was the most pleasant. Everyone was very helpful & nice. The salesman was very knowledgeable. A very nice person. Took his time with us. The dealership was very clean. The service dept person, Carlos, explained & demonstrated a couple of things so I understood them. Very nice person.

Steve was very knowledgable, patient and caring. He took...

Steve was very knowledgable, patient and caring. He took time to help me find the car that best suited my taste and pocket book. The dealership appeared clean and everyone was very friendly.

We were literally just looking around at some...

We were literally just looking around at some possibilities in used cars. We were met by a salesman and he introduced himself as Rodrigo (Mendoza). He was very nice and personable. My wife and I liked him right away. When we had questions, he did his best to get the answer - quickly. He made us feel comfortable and we never felt pressured. Somebody might say that the car sold itself, but I wouldn't be too sure. We didn't need a car at that time. We went home to think about it some more. We probably came back to this car and this dealership because of Rodrigo.Ron (Leggio?) and Jason were fun to deal with, as well. Overall, it was a pleasant experience.

Have used this dealership for service in the past, and...

Have used this dealership for service in the past, and have been very pleased with their workmanship as well as their customer service. Was looking for a car for my daughter and immediately turned to Bigger's Chevrolet for assistance in finding the right car for her. Worked with Fred and Richard who were both very patient and kind. Got a great car for a great price. Found the whole experience to be very pleasant (unlike the usual car-buying experience).Would refer to Bigger's without reservation, and plan on buying from them again.

My daughter and I had been to several car dealers in a...

My daughter and I had been to several car dealers in a week and a half time frame, we walked out of some of them because of poor service. On Saturday, March 3 2012, we walked into Biggers Chevy and met Eddie Jaramillo and what a delight. Eddie was very knowledgable of all the cars we looked at and was willing to help me get into the car I wanted so that I would be happy. We met several gentlemen that day and all were so nice and helpful. The finance division was also awesome.Believe me when I tell you this was the best place we walked into and there is NO DOUBT in my mind, I would go back there for another car!Great job Biggers Chevy!!!

Buying my new Equinox at Biggers Chevrolet was very...

Buying my new Equinox at Biggers Chevrolet was very uncomplicated. The trade in, the purchase, and the explanation of my new car was hassle free and a pleasure to deal with professionals. Thank you

We looked at a lot of cars at different dealerships and...

We looked at a lot of cars at different dealerships and we were so impressed with the team at Biggers Chevy. Jason and Ed seemed to go out of their way to make us 100% satisfied. I remember from previous experiences what a long and drawnout process, not here they were very fast and precise. I will go back to this dealership.

I have been a Biggers customer since 2004. My salesman...

I have been a Biggers customer since 2004. My salesman for this car, a 2012 Chevy Cruze was James (Jim) Burgess. James was knowledgeable and was able to answer all of my questions. I do a lot of research before purchasing a car, and I dread getting a salesman that does not know his stuff as far as options and standard features. That was not the case here and I was impressed with Jim's knowledge of the car. Jim was also laid back and low pressure, which is a sign of a good salesman.Jim and all of the Biggers staff was very friendly and helpful, and they worked with me every step of the way, and I can't really ask for more than that. Additionally, Jim took plenty of time to explain the features and functions of the new car. I am very happy with my experience at Biggers and will continue to give them my business and refer others to their dealership. I would also refer anyone considering going to Biggers to Jim, as I have bought several new cars over the years and he has been one of the best salesmen I have dealt with.

Salesman Jake Majewski was an outstanding salesman. ...

Salesman Jake Majewski was an outstanding salesman. Matched the right car and the right price to what I was looking for. Everyone their treated me like family from sales to finance which was Jason to closing the deal which was Steve. Great job!

I walked in Bigger's Chevy Heaven on 02/23/2012 and I...

I walked in Bigger's Chevy Heaven on 02/23/2012 and I must admit I wasn't feeling my best. I had a cold and was very frustrated with looking for a car for several weeks.However I walked in and was greeted by a very nice salesman and I told him I was looking for Joe. He actually went and got his manager and he introduced me to Jake Majaski all were very nice and polite and very patient. Jake took me to look at 5 cars the weather was awful raining and snowing at the same time so you could imagine what I was going through, Jake went and got this huge umbrella and I seen my vehicle right there, we test drove it and I fell in love with my new truck. Erica and Jake processed my papers and I was all set. I literally spent 2 1/2 hrs at a dealership and for me that's great cause I'm usually there at least a full work shift no seriously! Kudos to the great team at Bigger's Chevy Heaven, Thanks Jake and Erica for all your great work!

We were looking at the Chey Cruz and we met Coke and he...

We were looking at the Chey Cruz and we met Coke and he explained all of the rebates and incentives for this car. After telling him what we wanted they did not have it at their location, so they checked other dealships and they went were able to locate the car. I was very happy working with him and he gave me the best price and I never felt pressured into buying the car. On the day of purchase he spent a long time going over all of the features and functions for this car and helped me install my mobil abt for OnStar. I would recommend this dealership and sales pesonnal to all of my friends and family. Mr. Story

Used car Purchase

Recently I found a great used car on cars.com listed by Biggers. We were greated well and the buying process was fairly easy but they do not budge on prices. Other than the internet department sent the wrong listing price in an e-mail it was otherwise a smooth experience. They even completed some cosmetic repairs on the vehicle. I would recommend this dealership again.

I wasn't intending to buy a car during this visit. Just...

I wasn't intending to buy a car during this visit. Just browsing. When I talked to Jeff and found out what incentives that Chevrolet was offering, it picked up my interest. Jeff showed me quite a few cars from Biggers large selection. He was very knowledgeable and worked with me to get the options I wanted. With gas prices rising and my Volvo using premium fuel the MPG of the Malibu was a real positive. The trade in offer was a deal clincher. I told my son about the deal and he went in and bought a Malibu. Biggers has two satisfied customers!

We went to Biggers Chevrolet because we purchased a...

We went to Biggers Chevrolet because we purchased a vehicle from them in 1999; my Chevy Cavalier. We received great service back then and we received great service again. Our salesman Mark Ewald was very personable and knowledgeable about the vehicle we purchased; which was a 2012 Chevy Equinox LT1. He got us a great deal and expedited us thru the processs marvelously. After all the paperwork was done, he explained all the fantastic features of the Equinox with a knowledgeable hands on approach. We sat in the vehicle and were walked through all the great stuff this suv can do and he helped us set it up to our preferences. We know for a fact that the Service Department is top rate because we have used Biggers to service my 1999 Cavalier thru the years and we will use them for the Equinox. They are a efficient, knowledgeable and caring dealership. In my and my husbands experience, you can't go wrong.

I have gone to this dealership many times for service on...

I have gone to this dealership many times for service on my 2008 Malibu. Well I finally decided it was time to go from 2 vehicles to 1. Well I went to the dealership to find information on the 2013 Chevy Malibu Eco. I was greeted when I got there by Jeff. I told him I was there to see a friend that worked there.. He instantly said he would work with me and Bob the GM of sales on a deal. So I test drove the car and was impressed with the interior and exterior and the ride. Well I original was gonna trade in one car and pay the balance off when I sold the other to Carmax. Well instead I was told I could sell both to Bigger's and have a check for the left over cash. So I agreed. They were more then reasonable to work with on trade value and meet my values of acceptability. The finance paperwork went quick. The only thing that I wish would have happened the same night was getting my check for the left over money which I was told I could pick up on Wednesday or Thursday, So giving I get the check and don't have a hassle getting it ..I'd recommend this dealer.

My family has been a friend of Biggers Chevy since I...

My family has been a friend of Biggers Chevy since I earned my license. I started in a Cobalt, and eventually grew into an Equinox. Now that I have graduated college, am married, and ready to purchase my own vehicle, Biggers Chevy was the first place I looked. I have always enjoyed their staff - from sales to service to the ladies at the receipt counter. I am very proud to own my new Equinox (I gave my mom her Equinox back), and look forward to many years of working with the staff. Maybe one day my 16-year-old will be driving a Biggers Chevy...Thank you, Steve Hoppe!

I walked in expecting to buy a car, but never thought i...

I walked in expecting to buy a car, but never thought i ended up walking out with a new 2012 chevy cruze leased car, it was the best option they ever gave me, thanks to the help of Richard Winchester, he was real polite and assured me that the choice i made was good and affordable, i was overall completely satisfied. I highly recommend Biggers Chevrolet.

We actually went in to get an oil change on our 2002...

We actually went in to get an oil change on our 2002 Venture. While waiting we started looking around the showroom. The traverse caught our eye. Jim came up and welcomed us and showed us around. He was very knowledgeable and informative. Never once did we feel pressured or intimidated by him. Everyone we met was very friendly and made us feel very welcomed. The price was very competitive and the incentives very appealing. We couldn't have been any more pleased with our experience. We definitely will recommend Biggers as the place to go for their cars.

I met seven people at this dealership and one was nicer...

I met seven people at this dealership and one was nicer than the other. They were all looking forward to helping us get the right car at the right price. All the people were very well informed on the equipment, the service and the rebates and discounts that were available. I also received a very fair trade in allowance. I would reccomend this dealer to anyone in the Chevy car market.

I have purchased several "new" vehicles in my...

I have purchased several "new" vehicles in my lifetime and until recently, I always had good credit. My main objectives were to try to upgrade to a "newer" vehicle, improve my credit score and obtain a vehicle I can realistically afford. I originally spoke with Rich Wicker on my first visit and was impressed with Rich's efforts to zero in on my needs and various vehicle choices. I wanted my wife to have an opportunity to see the vehicles I was considering to purchase and made arrangements to meet with Rich in a few days. In the meantime, I researched and test drove a few vehicles from other dealerships. It didn't take long to notice the difference in support and effort between the different dealers. When I came in for my second visit with Rich, he was busy with another customer and was kind enough to ask Mike Hemme to assist us. Mike went to work and before long, not only did he and Erica manage to get us into a new Sonic, they got us in a new car I can afford and at the same time work to get my credit rating back on track. Goals accomplished! I am an extremely happy customer and will always come back to Biggers Chevy Heaven for my auto needs. You have a customer for life due to the efforts of your staff. I look forward to a long friendship with Biggers and can't thank you enough for everything.A job well done!!Thank you again.Sincerely,Jim Yucuis

I went not knowing looking for a minivan. Came out with...

I went not knowing looking for a minivan. Came out with a Expedition. Jake and Erica went over and beyond not only to find a vehicle that met my needs but met my personal liking. On top of that Jake went out of his own pocket to get me some mats. Great job!!!

I actually went to the dealership to drop off a car I was...

I actually went to the dealership to drop off a car I was borrowing that needed to be serviced. Jake was so friendly and non agressive about selling that I felt very comfortable just talking to him and I started to look at some of the cars. I test drove an Equinox and Malibu. I knew I had to get a car and after I test drove the Malibu I thought this is the car for me. However, I thought the car payment would probably be too much but Jake and the rest of the Biggers staff were able to put an offer on the table that was too good to pass up. Overall, I was thrilled with my car buying experience. Everyone at the dealership was friendly and to me good customer service makes all the difference in the world. When you buy a car you want to know that the staff delivers superior customer service, like Biggers, since you will be taking your car there for future servicing. I would recommend anybody I know who is looking to buy or lease a car to go see Jake at Biggers!

Eddie worked with me to make sure I got the van I needed...

Eddie worked with me to make sure I got the van I needed for my family. I didnt qualify for financing at my first visit, but 2 weeks after he called and got me the van! Erica in financing was extremely friendly, and worked with me and my boyfriend even after circumstances made it difficult. The people at Biggers are awesome!

I spend a few hours between first walking into Biggers...

I spend a few hours between first walking into Biggers and walking out with my new Camaro. It was time really well spent. We had the pleasure of working with Eddie Jaramillo for our purchase. Eddie made us feel at home from the word go. He was courteous, empathetic, professional and charming rolled into one. Every aspect of the transaction was smooth and enjoyable. Matter of fact, I came in contact with few others at this place they were extremely good to work with. What is so good about them is their positive attitude and the way they fielded questions / concerns and objections without losing that smile. If you are in the market for a new car, you owe yourself a visit these folks. It will be worth your while and the drive.Sid and Lauren

Dan was so kind and answered everything I asked. He also...

Dan was so kind and answered everything I asked. He also had great patience with me and my wanting to test drive two of the same car. I was very pleased with this Dealer and would go back for my next car!

Eveyone I met was great. All were so friendly and very...

Eveyone I met was great. All were so friendly and very helpful. I hate going into dealerships and someone doesn't liten to me needs and tell me what I need. That did not happen here. They listened and produced. Super job. Thank you.

They were friendly and not pushy... They listened to our...

They were friendly and not pushy... They listened to our needs and found the car for us... color, price and all! Then Coke took the time the next morning to go through each thing the car offered.. set up our on star and phone...made sure we understood all about the car before we left... Great people... will buy another car there and we have already told our friends too!! :)

The entire staff was so helpful and friendly. That was by...

The entire staff was so helpful and friendly. That was by far the best customer service I have ever received and this dealership will be the only one I recommend to people.

The Biggers team are extremely responsive, professional,...

The Biggers team are extremely responsive, professional, and friendly! They found exactly the vehicle we needed and moved quickly to obtain it, at the most competitive price out there. Service was excellent, from answering all our questions throughout the process, to providing a multitude of Financing options.I can't recommend them highly enough. I know Jim, the owner. He's a great guy, with a great team... Process was smooth. Great experience, will be back!

Working with Eddie was a very nice experience. I came in...

Working with Eddie was a very nice experience. I came in on Black Friday and he had me in and out in 3 hours, with the car I really wanted. I love it. Thanks Eddie for working with me. I am one happy lady!Linda

I just purchased a used HHR from Biggers Chevrolet. I...

I just purchased a used HHR from Biggers Chevrolet. I had stopped in afew weeks ago and talked with Steve Hoppe, and I told him what I was lookingfor. He told me to give him a little bit of time, and he would find me the HHR I was looking for. He found one, gave me a call, and now I have a new(used) HHR. The service at Biggers was great. The price was right, and mySales man was great. If any one I know is looking for a new or used car, I will send them to Biggers Chevrolet.One very happy customer,Anita Stuehler

Andrew Anderson highly recommended this dealership, as he...

Andrew Anderson highly recommended this dealership, as he had purchased his Mistubishi Lancer from there three years prior, and accompanied me to the initial consultaion. Unfortunatley I became aware of a foreclosure that my still current husband (to whom i have file to divorce) had let a propterty go into foreclosure. I left in panic not knowing how I would get to work or how to get a car. I received a call from Steve the next day on voicemail but had not yet listented to it. I happened to call the dealership and they say they could put me in a car that day. Erica worked very hard dealing with banks who would accept me. I talked to Steve prior to going to get the car and he assured me I was in good hands. He called while I was there as well to check on my status and to see I was well taken care of. I was pleased to meet Richard although nervous about what had happened the night before. He was reassurring and did his best to put me into a car for which I could afford monthly payments and was safe to drive. I had recently totalled my car and was still quite nervous driving and very careful. The car 2010 Chevy Cobalt has many safety features.I had not gotten a car from a dealership prior to this. I will highly recommend Biggers!Sincerely, Cindy Shanahan

I was very happy with the service at Bigger's Chevy. They...

I was very happy with the service at Bigger's Chevy. They were the only dealer that I dealt with that first of all, actually seemed interested in selling me a car, and second, actually listened to what I wanted to get and didn't try to talk me into taking a step down in trim level or options in my first brand new car. Would buy from again for sure.

Terrific dealership to work with-Steve Hoppe the...

Terrific dealership to work with-Steve Hoppe the salesman was friendly,knowledgable, and extremely helpful in selecting our options,etc. The delivery was excellent,with all the dealer installed equipment,etc. Steve took us through the nuances of the carhelped program cell phones etc. My experience with after the sale folks has been wonderful as well. I've bought a lot ov vehicles over the years and this experience with Biggers Chevrolet is by far the best.

I really enjoyed my visit to Biggers Chevrolet. The sales...

I really enjoyed my visit to Biggers Chevrolet. The sales person, Bob Sherman was very friendly and helpful. I got what I wanted for my trade in and I like my new Chevy Cruzer. Bob called me today to see how I was doing with my new car and if I had any questions. I fell comfortable knowing that I can call him if I have any questions.

I purchased a 2012 Chevy Cruze. Jim answered all my...

I purchased a 2012 Chevy Cruze. Jim answered all my questions and explained the features of the car. He handled the sales process in a professional manner. I am happy with my new car and would recommend Biggers Chevrolet to anyone interested in buying a new Chevy.

I have being a customer at Bigger's dealership for many...

I have being a customer at Bigger's dealership for many year. I stopped there Monday and Dan Carter was very attentive with us. He really helped us find a new car with better gas mileage in our price range. Steve in the finance department was also very helpful and outgoing to us and help us with the financing. I totally was very happy with the service -It was a was a old friend. I will continue to recommend Bigger's to my friends. I love it.

I showed up to the dealership expecting to walk out with...

I showed up to the dealership expecting to walk out with a well priced used car. Upon speaking with Richard we determined it would be possible for me to get a New car, Richard worked with me in selecting the vehicle and getting all of the paperwork filled out. He was extremely attentive and helpful answering any questions I had and not pressing me to buy anything I did not want. I was able to get a good price at a great interest rate and with only a little money down. This was an outstanding visit and I will probably buy most of my cars from this dealership and from Richard. I will also recommend this Dealership and Richard to my friends and to my Company.

We have worked with Jim before on purchases and I must...

We have worked with Jim before on purchases and I must say that not only did Jim provide his usual great service but Biggers was a very friendly place to do business. It was not your typical dealership but instead nice, clean, helpful and a fun place to buy a car. Congratualtions to Biggers for aquiring such a wonderful Salesman like Jim and the rest of your crew.

From the minute my family and I walked into Biggers...

From the minute my family and I walked into Biggers dealership we were surrounded by smiling faces and knowledgeable staff. We were referred to Eddie by one of our close family friends and she spoke very highly of him and his dedication to his customers and his knowledge of product. Eddie went above and beyond to find us an amazing car that we are more than completely satisfied with our new Malibu. Eddie took the time to answer all of our questions and listen to what our family needs and wants before offering a vehicle. He was patient and very understanding, we will never buy a car from anyone else and have bragged about him and Biggers to anyone we know who is in the market for a vehicle. We really appreciate him and the dealership more than we could ever express. Thanks again!

I have purchased my fair share of new and used cars in...

I have purchased my fair share of new and used cars in the last 40 years and found that dealing with Biggers Chevrolet was a pleasant experience. I found the used Corvette on the Internet and when I called to inquiry if the car was still available, my call was answered promptly, and Lucy was able to tell me some information on the car and then I set up an appointment to see the car... at time of my appointment I was greeted promptly and then introduced to James and Lucy who took time to listen to what I was looking for and then promptly brought out the car for my inspection. Jim was very professional and no high pressure... The sale went very smoothly.I was also pleasantly surprised by a 'Thank You letter that I received in the mail from Jim Leichter (president of dealership)several days later. The Bigger Dealership understands the sale is only the beginning. This showed me that everyone at the dealership keeps their focus on the customer first... If there are any issues I am confident it will be resolved admirably between us.Once again, pleasant buying experience RegardsGerry

Everyone was friendly. I feel we paid a fair price...

Everyone was friendly. I feel we paid a fair price for the vehicle we purchased. Negative - Only one processor. We had to wait over an hour to see him after an agreement was reached on the purchase. He did stay after normal business hours to complete our transaction, yet did not hurry us to get home. There was a TV room and play area that helped to keep the children occupied. Eddie was nice to them and promised to take good care of the car we traded in when our youngest daughter cried over us no longer having it.

Just a few words will say it all.Richard Winchester is...

Just a few words will say it all.Richard Winchester is about the best salesman ever and the dealership did a darn good job also.I used to sale cars and let me tell you I know the difference between a good dealer and a not so good dealer.I give them five stars all day long.

We went "window shopping" on a Sunday and...

We went "window shopping" on a Sunday and really liked the Impala. Went back the next day - Monday- and talked to Richard about the car. We are a Chevy family and have had very good vehicles in the past. The dealership is very familiar to us as we have had dealings with them in the past and everyone is very friendly and helpful.Richard was very nice and I was able to talk to him about this new purchase.We have had this new car for about 2 weeks now and enjoy the ride and quality of this Chevy product.Hope to continue dealing with this dealership in the future.

I actually was only looking on line just the checking out...

I actually was only looking on line just the checking out prices for a future purchase and I recieved a lot of calls! But you all at Biggers worked with me over the phone (and that was much appreciated due to I've been in n out of the hospital)! So when I did come in I knew exactly what I could afford and there was no hassle by anyone! I knew who I was working with and who to ask for and I was very nervous buying a new car again, but you all made me feel very comfortable! Thank you for that and your time working with us! Now we need a car for my daughter and hope you can do the same! Since I know you all care and try your hardest to make your customers very happy and satisfied! Thank you very much! Dawn and Jeff

The dealer was very respectful and friendly, they did all...

The dealer was very respectful and friendly, they did all they could to really satisfy me about the purchase about the vehicle. I appreciated everything they did they made the experience amazing.

EXTREMELY friendly, personable, and knowledgeable!...

EXTREMELY friendly, personable, and knowledgeable! Willing try find you the perfect car for your needs, and ensure you can purchase that vehicle for the best price that fits your budget! Very flexible and a joy to work with the ENTIRE staff!! Thank you Bigger's!! Will buy from again!

Great service...friendly and caring employees....great...

Great service...friendly and caring employees....great environment.I will be referrinf my friends to Biggers to purchase their future cars. I love my new car!

Great dealer, I would go back and would recommend to all...

Great dealer, I would go back and would recommend to all my freinds and family to by a car or truck from Bigger chevy in Elgin

We never felt pushed to take it or leave it in fact we...

We never felt pushed to take it or leave it in fact we almost felt that Coke was listening and knew that a deal could be made with just a little bit of give from the dealer (Biggers).Coke knew all the information we asked about the different models, it was refreashing to deal with someone who knew their product.

Bought a new 2012 Chevy Cruze the other day. Bob and...

Bought a new 2012 Chevy Cruze the other day. Bob and everyone at Bigger's was very friendly and knowledgeable. After the sale we received a phone call and letter thanking us for the purchase and asking if we had any questions with our new car. Would definitely recommend them.

I was extremely impressed with the entire process and the...

I was extremely impressed with the entire process and the way we were treated. Daniel is a new Sales Rep that has been well trained. It's obvious that his manager (Ron Leggero) has trained him well; and they were a great team. Biggers has always rated high on my list as well as Chevrolet. As a manager I couldn't help but notice how well the facility looked and the staff operated in their positions. Right down to the sidewalks, don't ever think that customers don't notice the small things. Customers that value good service, always notice the details. Just to think, we were at the Ford Dealer down the street, and the sales rep there could not find a way to make us a priority. I am so glad we decided to come and see you all. I love my new car and I will steer everyone that I know towards Biggers because of Daniel and Ron. Thanks for making a difference in our life.Debbie Skibbe

There are many Chevrolet Dealers between where I live in...

There are many Chevrolet Dealers between where I live in Crystal Lake, IL and the location of Biggers Chevrolet in Elgin, IL. The reason I chose Biggers over other dealers in the area was their reputation for honesty and customer service. I was not dissapointed. I have been buying cars for over 30 years. I can honestly say the experience I had with Dan Carter, his manager Roger were the friendliest and most pleasant I can recall. I highly reccomend Dan, Roger and the team at Biggers Chevrolet.

Read this if buying GX 470

Recently took listed 2005 black Lexus GX470 out to be checked by Woodfield Lexus before I bought it at Biggers. Front and rear brakes need to be replaced. Right caliper is sticking. Rear suspension sensors need to be replaced. They will not tell you these things. When I brought all of these needed repairs to their attention they said they will fix the brakes but not the susupension sensors. Their reason was that the car is "priced right." My response is that they are priced right, however if they add the needed $2,200 needed to repair the car to bring it up to safety standrds they are now not priced right. The truck was great,salesman was average but beware of this truck before you buy it.

I was very impressed with not only the friendly by...

I was very impressed with not only the friendly by efficient business approach to this sale. Everybody bent over backwards to get this done and then delivered the vehicles to our place of business. Cars were clean and the paperwork was a breeze. Everything was in order and the transition took only a few minutes. Definitely will be on my list for the next time we purchase company vehicles. Thanks for the great service it was a pleasure doing business with Biggers.

Well, what can I say...Found the vehicle I was searching...

Well, what can I say...Found the vehicle I was searching for from Biggers Chevrolet! Prompt reply from my email...answered my ?'s about the vehicle with honesty(I bought the 1995 Chevrolet sight unseen from out of state)No surprises and had the vehicle in my driveway in 5 days from the onset. Ms. Mesick was always pleasant with our phone transactions. The selling price was below my budget and made the buying experience that much more satisfying. The Used Car Dept made sure my auto was detailed and the interior was protected from human elements for the transport company. If I owned a dealership, I would operate it with the same distinction as Biggers Chevrolet! To Your Best, Don Flynn

the saleman greated me at the door. really work hard to...

the saleman greated me at the door. really work hard to find the best car for me. i would tell everyone one to come to this dealer

I have been a loyal customer fo biggers chevy for many...

I have been a loyal customer fo biggers chevy for many years and always had a great experience with the staff. Very knowlegable and helpfulw ith every question. They take there time and go throught the complete process and make it very clear. The sales person I work with and the sales mangers helped as well to answer my question.

I am very impressed with the team at Biggers Auto Group....

I am very impressed with the team at Biggers Auto Group. Everyone was exceptionally friendly, informative and professional. They made my leasing experience a calm one instead of a nerve-wracking one. I can't recommend this group enough and will bring all of my future business here without question.

Richard took the time to answer my all questions...

Richard took the time to answer my all questions regarding purchasing a used car and obtaining fair financing. I appreciated his patience and personal attendance to my concerns.

I was very satisfied with the overall purchase of my...

I was very satisfied with the overall purchase of my vehicle. The two employees that worked with me were extremely helpful and gave me all the right information about the vehicle. I would definitely refer them to my colleagues for their amazing performance.

They were very accomidating to what I personally needed...

They were very accomidating to what I personally needed in a car and willing to work with me until I was 100% satisfied. I drove away with my New car feeling very excited and happy that I had the car I was EXACTLY looking for. Each person I spoke with from my sales guy to the GM to the finacer they were all friendly and welcoming. Not once did I feel pressured or rushed to a decision they made me feel trusted in my choices and explained in detail each thing about the purchase on the car of my choice. They helped me set up my new features in my car and even called me a few days later to follow up on the new car just to be sure I was still satisfied which I most definitly am! I would highly recommend this dealership to anyone looking to get into a new car. There prices are fair and they seem to have the determination to never let a customer leave unsatisfied.

I have trusted Biggers Chevrolet for years now; a number...

I have trusted Biggers Chevrolet for years now; a number of years before losing my husband to cancer, and now, the six years since losing him. ALL of the Biggers staff are wonderful people, from the Sales Staff, "Executive" Staff, and especially, "my guys" in the Service Area...Marty, Keith, Carlos, etc. They've helped me so much, and I trust them. Even the operators handling your calls are so pleasant, a rarity these days. Working with Dan Carter was a pleasure. He was patient, explaining anything I did not understand. They show they really care about you as a person, and, being completely satisfied with your purchase/or repair. You don't feel like you're just a "reel 'em in" object. Steve, whom I worked with signing all the mountain of paperwork in his office, was a real pleasure to work with. This is an outstanding dealership, and I will be with them for years to come, and will heartily recommend them to anyone else! Sincerely, Connie Bieschke, Elgin, Illinois

I needed a new car and in working with Biggers Chevrolet...

I needed a new car and in working with Biggers Chevrolet and Jeff Sunderlage I was very pleased with the professional treatment I received. I also came away with a better than fare deal. I highly reccomend going to Biggers Chevrolet and if you can ask for Jeff Sunderlage.

Ron and Jason were very helpful before and after the...

Ron and Jason were very helpful before and after the sale. The information we were given was very accurate and they did everything within their power make sure we left happy.

Troy Kent was extremely personable, easy to work with and...

Troy Kent was extremely personable, easy to work with and didn't make me feel pressure. My experience was very pleasant and I didn't feel intimidated by anyone I came in contact with. I definitely would recommend Biggers to anyone who is looking for a car, especially Troy.

My experience with Biggers Chevrolet has resulted in...

My experience with Biggers Chevrolet has resulted in buying six new cars since 1998.I cannot say enough about the Sales, Service and Office Staff.The courtesy, friendliness of a Team working in harmony. My Salesman Bob Sherman was especially helpful.I highly recommend Biggers Chevrolet to my Friends and Relatives.James Rowader

The Gm was very friendly and came to meet and greet me....

The Gm was very friendly and came to meet and greet me. He had a nice smile and made me feel comfortable. The sales associate Jeff was very nice and calm and made me feel relaxed and helped me to enjoy my experience at Biggers Chevy in Elgin. I usually do not like going to dealerships, but this one was fantastic. Jeff and the GM worked out a great deal for me on an 09 chevy Aveo. I have only good things to say about Jeff and the GM (General manager). I would recommend this dealer to friends and family.

I never thought I would be able to get a new car. With...

I never thought I would be able to get a new car. With the help of Jim and Stephen R their finance manager I got a new traverse chevy. It was a delight to work with them even though it is already late 10:30 pm they are not in a hurry to send us away, work with us diligently and I say very patient, have my 3 sisters with me and a child and still gave us time to decide,answser our questions and does not push us to hurry on making our decisions. It is a very recommendable customer service.

I am a first time buyer and was a little hesitant on...

I am a first time buyer and was a little hesitant on purchasing my new Chevy cruze. From the first Moment I was contacted by the dealer to the time I stepped out I must say, I revieved outstanding customer service. Ive been in managment for 4 years now and the way Biggers Chevy handles their customers is amazing. They practice key points such as good customer service, and product knowledge, which is Definitley something I look for when shopping around. Another thing to add to Biggers Chevy is their selling strategies, they don't force you to buy anything you dont want, like other dealers who try to negotiate and end up screwing you in the end. I did not leave with my brand new cruze :( because I have no credit history but the team at Biggers Chevy is going to look at other lenders to get me approved, herold also said he would have someone pick me up at my house to fill out the rest of the paperwork now if that isn't excellent customer service Idk what is lol . In conclusion, Biggers Chevy was a very good experience for me due to their customer orientated skills and personalities. P.s. the Chevy cruze us amazing I loved the darn thing as soon as I sat in in, go check it out ... It has awesome styling and good gas mileage I fell in love, its way better than my girlfriends 2011 sonata just saying :P

***Please read update at bottom*** I went in early...

***Please read update at bottom***I went in early Spring looking at the Cruze, Bob was friendly, but a little pushy. I thought I had more time with my current vehicle so I didn't buy at that time. When my car died in July, I decided to go back there. The Cruze is a great car, but what I was being offered was laughable.They pulled my credit and told me I had an 815. They told me the best interest rate they could get me was a 4.99% possibly a 4.49%. A friend of mine purchased a car there 3 months earlier with a score in the low 600's and got the same interest rate.There were several questions that I asked in a clear manner and was given the run-around. I had to interrupt and ask for my question to be answered. The pressure was high. I told them I would NOT be buying at that moment. I was honest and said I wanted to get my trade-in appraised and look at other cars, but I would be making a decision that evening. I spent over THREE HOURS there. By the time I left, I really didn't want to go back.After leaving, I received a text message stating they received another vehicle that matched what I was looking for and gave me the price. That was completely appreciated. What was not appreciated were the two phone calls and the other text messages I received. Even after I told him a done deal he wouldn't relent. I had to spell out the reasons I wasn't buying from him. He then told me he was disappointed I wasn't buying American. Keep your comments to yourself. He lost any referrals with that call.The following day, someone from their office called and was quite shocked to hear how things transpired. From looking at the reviews on this site, I have a feeling I just ran into a poor salesman.***UPDATE***The same day I wrote the above review, I received a phone call from Jim Leichter, the owner. He was very friendly, listened to my concerns and addressed them all. He said he had already taken care of what I had written about and assured me it would not happen to anyone in the future. He was incredibly warm and actually listened to my concerns. The next day I recieved an email thanking me for my time and again assuring me that he would make sure it could not happen again in the future, so I decided to update this review to show that it was in fact the salesman (and maybe just a bad day) and NOT the dealer. I would refer people there in the future, I'd just tell them to pick someone else.

Our experience at Biggers was superb!! Jason was an...

Our experience at Biggers was superb!! Jason was an extremely knowledgeable salesman. Stephen went ABOVE and BEYOND to make sure we got the best financing available. I would add that the experience was as pleasant as it was because you truly get the feeling you're dealing with an individual and not a corporation. We know they're in it to make money but they're still very fair about what they're selling you and the price they're selling it. We would and have recommended Biggers as a reputable and no nonsense dealer!!! No wonder everyone loves them!!!!

Everyone at the dealership was very nice and helpful. I...

Everyone at the dealership was very nice and helpful. I had to bring my kids with me and each employee was great to them as well. The entire process from beginning to end went relatively quickly and smoothly. I wouldn't hesitate to recommend Bigger's to friends and family nor would I hesitate to go back for my next car.

Easiest sales transaction at a car dealership I've ever...

Easiest sales transaction at a car dealership I've ever had. Everyone was extremely helpful and knowledgeable, this is the one place I would recommend to friends and family.

The rep was very friendly and helpful. Richard assisted...

The rep was very friendly and helpful. Richard assisted me in getting just the used car I needed. I would definitely recommend this dealership to friends and family.

I would definately recommend them to friends and family....

I would definately recommend them to friends and family. Everyone was easy to work with. Overall Great Job By Everyone! I love my new vehicle.

This is the second car we have bought from Biggers Chevy...

This is the second car we have bought from Biggers Chevy in the last year and it all come down to the people. The product certainly doesn't hurt either. Everyone is awesome from both the sales service departments. $24 for an oil change and a car wash can't be beat!This is the second car I've bought from Jason and the first through Coke. I highly recommend both of them if you are are looking for a no pressure, friendly and fair car buying experience.

The reason why I have given the rating above is this is...

The reason why I have given the rating above is this is the first Chevrolet dealership I have dealt with in Illinois that is beyond expectations for service, quality, friendliness, and knowledge. The sales team's knowledge of the product and it's performance/features is outstanding. The training I received in the operation of all of the features of the 2011 Malibu very detailed explanation and hands on training.I will definitely purchase all of my service for my current vehicles and future new business with this dealership and Chevrolet because of their honesty and exceptional dedication to customer satisfaction.Sincerely,Larry Gebhardt

Best car buying experience I've ever had. I was in and...

Best car buying experience I've ever had. I was in and out within 2 hrs with the price I wanted fir the car I wanted. Extremely friendly service.

Both Steve's made my car buying experience a very...

Both Steve's made my car buying experience a very pleasant one. they were exceptional, and I can't forget about Harrold who I first talked to on the phone. When I arrived at Biggers he was there to shake my hand and greet me. I will recommend Biggers to anyone who is looking for a new or preowned car.Thank you,Mr. Robertson

Selecting a new car can be stressful, especially for us...

Selecting a new car can be stressful, especially for us senior citizens, but Bob Sherman was friendly, patient and informative. He took the time to demonstrate features of the vehicle that would be advantageous to us. When we couldn't reach a decision over price, he and the manager came up with an alternative which ended up to be our selection. We drove away in our new Equinox that evening with an overall good feeling of the evening's transactions.

Everyone at the dealership was friendly and helpful. I...

Everyone at the dealership was friendly and helpful. I received immediate attention from Dan Carter when I started browsing the cars outside. Even though my husband was with me, any questions I asked were answered directly to me and all of my questions were answered quickly and knowledgably. I appreciate the fact that Dan treated me as a customer and did not defer or direct information to my husband. I have had this happen in the past and needless to say I have yet to return to any dealerships where I have received such treatment.I was interested in the Chevy Cruze Eco after hearing about it often on the radio. Dan indicated that the regular Chevy Cruze may meet my needs better than the Eco version. I was allowed to look at many different cars without any pressure and ended up with an excellent deal on a slightly used Chevy Cruze. I am really enjoying my almost brand new car.

I recommend this dealership because the staff was very...

I recommend this dealership because the staff was very friendly and helpful. The salesman Jason did not pressure me at all into buying the new Camaro. I also felt like i was not being taken advantage of because of my age. This was my first time buying the car and it was very smooth and painless. I would definetly recommend this dealership to someone who is buying a car.

At this dealership unlike most they treated me like I was...

At this dealership unlike most they treated me like I was spending a million dollars. Harold came in during his off time, and Jim finished up for him. They weren't pushy and negotiated really well didn't screw me or the company just for a sale. I will never by a car gem anywhere else after working with them two guys.Tory D.

The sales experiance was truely hassle free.Bob Sherman...

The sales experiance was truely hassle free.Bob Sherman was very knowledgable on the vehicles we were interested in.There was no pressure on the sale,and no hurry whatsoever to get the deal done.I thought it was a great advantage to take the vehicle home for a few days to make sure it was the right car for us.Bob Cowell has always been very helpfull and professional with all my needs at Biggers.This is my third vehicle purchased at Biggers,and I plan to continue to be a loyal customer in the future.Sincerely,Tim Latendresse

I have been vehicle shopping at Biggers Chevrolet for...

I have been vehicle shopping at Biggers Chevrolet for several years.I purchased a new 2003 Astro Van at Biggers and was so impressed with their sales and service personnel that whenever I need an additional vehicle have three teen boys), Biggers is where I look. In total I have purchased three new and three used cars from Biggers since 2003. As my "fleet" grew older I recently purchased a used 2009 Traverse and just bought a new 2011 Impala. Salesman Steve Hoppe handled both transactions and I found him to be extremely knowledgable and courteous. He was able to address all my concerns in a very professional manner and took the time to fully explain all of the features of the cars. The new Impala was financed through Biggers and Finance Manager Steve Reiter was also very courteous, helping me get a great rate. He was able to explain all of the confusing paperwork in an easy to understand manner and it was a very "painless" experience. I woild highly recommend Biggers to anyone who is car shopping as my experiences at Biggers with the sales people and service department personnel have been outstanding. It is a well run operation from top to bottom.

Buying a car is never a fun experience. Steven and The...

Buying a car is never a fun experience. Steven and The Bigger's Team did everything they could do to win us over and make the sale. They recognized we had done our research and treated us like educated buyers which we appreciated. We are already talking about using Bigger's for our next vehicle purchase.

I've bought many cars from Biggers Chevy over the past...

I've bought many cars from Biggers Chevy over the past few years. I am absolutely 100% satisfied with the cars, and the wonderful salesman. Bob and Jason helped out so much during the purchase of this car. They are both very well mannered, and very professional. Jason, knew the car I purchased inside and out. I was explained every detail of my new vehicle, inside and out. Very well knowledgeable, and kind. I would definitely recommend Biggers Chevrolet to anybody looking for a great car. And I would highly reccommend Jason Doran as your next salesman!

Coke is very knowledgeable about Chevrolet products. He...

Coke is very knowledgeable about Chevrolet products. He made it a pain free transaction with fair pricing and good financing rates available.We haven't bought a brand new car in over 20 years and he helped make the process manageable for us.We would definitely recommend friends & family to Coke in the future.

I had a great experience at Biggers Chevrolet. They were...

I had a great experience at Biggers Chevrolet. They were very attentive. They did not have the exact make/model with the options I wanted, so they worked with other dealers to get it. The salesman had me drive 2 versions of the same vehicle to make sure I was happy with my choice.

Eddie Jaramillo at Biggers Chevrolet is one of the best...

Eddie Jaramillo at Biggers Chevrolet is one of the best car salesmen that we have ever dealt with when purchasing a new car. He worked patiently with my wife and myself to find a vehicle equipped with our requirements at a price that we considered fair. The entire experience was a pleasure from beginning to end.I would definitely recommend Eddie and Biggers Chevrolet to anyone!

I phoned ahead and spoke to Rich and told him the model...

I phoned ahead and spoke to Rich and told him the model and amendies I was looking for. I arrived at around 1:30pm and there sat my vehicle. I asked that he make the negotiations as painless as possible. All my expectations were met and I left the dealership at around 4:30 pm with my new Chevy Impala. Thank you Rich.

Came in to look at used Impalas and had a wonderful...

Came in to look at used Impalas and had a wonderful experience. Everyone was very professional and accomodating; no pressure. They were willing to negotiate on pricing and perks to get the deal done. They showed me the certified inspection work that had been done on the car I was interested in when I asked to see the wear data on the brakes and tires. Everything was handled very professionally. I'm extremely satisfied and would highly recommend them to anyone. Their customer service is outstanding. This will be the first place I go when looking for another car.

Jim was great. He was very friendly and knowledgeable. He...

Jim was great. He was very friendly and knowledgeable. He kept us informed as to everything that was going on.Steve was great as well. He was very friendly and knowledgeable regarding the finance part of our visit.The remaining staff at this location was great. They had put up with our children that were starting to get rambunctious after begin there for some time.Thanks Bigger's! Your the best!!

I thought I would have to shop around to get the best...

I thought I would have to shop around to get the best deal on my new suburban. I went to Biggers Chevrolet in Elgin Il and I left with my new truck. From my sales men to the GM everyone was friendy fair and professional. I had a great expierence! They were very fair on my trade. They showed me the invoice price and than beat it. They helped me compare similar cars from other dealerships. Jason made sure I new all about the operation before I left. He even sinc up my phone with the bluetooth for us. First class dealership!

My overall experience was very positive. My salesman was...

My overall experience was very positive. My salesman was informative, pleasant and projected a sincere attitude of wanting to put together a price package that would be acceptable to us. Their offer was better than the many other dealerships we visited.

Ed was very professional. Work well with his team to...

Ed was very professional. Work well with his team to make the deal happen. I was told the truck was equipped with a bed liner over the phone by Harold. Was disappointed it could not be part of the deal. Financing did a great job getting me the best rate on my loan and the added benefit of a two year warranty. I plan to use my new used truck for recreation and hope I enjoy many years with my Z71. Thanks to Ed and his family at Biggers.Sincerily,Mike Stuker

Both employees were wonderful! They were able to assist...

Both employees were wonderful! They were able to assist us in buying a car that was within our budget. And they also were able to allow us to test drive several cars and were very patient with our decision. We would hightly reccommed this dealership and these salesmen

Great people, not pushy like at some dealers, gave us...

Great people, not pushy like at some dealers, gave us lots of time to discuss our pros and cons and they came up with a fair price. I gave up V8 power for a 4cyl, but with fuel prices skyrocketing, I had to decide. At first, wanted a red vehicle, but saw a grey one that looked better.

Very personable service. Salesman was forthright in...

Very personable service. Salesman was forthright in answering questions and offering information. Timely, smooth purchase process. We left the dealership feeling very satisfied and would definitely recommend Biggers Chevrolet to our family and friends.

I just want to say how pleased my husband and I were with...

I just want to say how pleased my husband and I were with Jim Burgess and with Steve the fiance person at Biggers Chevy. Jim was not pusshy which my husband and I so appreciate. He was very knowledgale on the Chevy Cruise and so helpful. It was a pleasure to do business with him. He took his time and explained every detail to us on the car. I would DEFINETLY send and of my friends and family to him. We love the car and we hope it will be a good running car for us.Again great to do businees with Biggers. ( :

Dealt with Biggers Chev for the first time regarding...

Dealt with Biggers Chev for the first time regarding buying a new vehicle. The sales person Darrick was great from start to end. He was very well informed about the car we purchased & ansewer all are questions to the letter. I have delt with other salespersons from other dealers, but he was one of the best.

The staff at Biggers Chevy Heaven were...

The staff at Biggers Chevy Heaven were awesome.Polite,courteous,helpful,knowledgeable and friendly. Iwas very impressed with the no pressure sales approach.The dealership was very clean,well setup.It was really nice for a change to buy a car and not waste my whole day at the dealership.

The experience that we had at Biggers Chevrolet was...

The experience that we had at Biggers Chevrolet was phenomenal! The first time we went in, on Thursday March 4th, we met with our sales man, Richard Winchester. He had a heart of gold and was willing to anything in his power to help us reach our desired price on the purchase of our 2008 Impala SS. Unfortunately, we had to leave empty handed that day. However, 2 days later we received a call from Richard, just to see if we were albe to figure something out on our end, he really wanted to see us go home in the car that we wanted.Saturday, March 26th, we returned to Biggers Chevy, and were able to work out a deal that worked for both us and the sales manager. A very fair price for the vehicle we took home, as well. We had to wait fora little while for Richard to finish up with another couple, but were treated with great respect and interest by the other employees on the floor. This experience, again, was a great one. Richard took care of us with the same zest and motivation that we encountered on the first visit. Once paperwork was complete on Richard's end, we visited the business office. The"finance guy", whose name seems to have slipped my mind, was amazing. He was extremely efficient and knowledgeable in his work and was extremely nice! The process went smoothly and quickly and we were out the door with our "new" used car within ten minutes!Overall, the team at Biggers Chevrolet provided the best car buying experience we have ever been through! Quick, efficient, and willing to compromise. Despite the long drive (from Woodridge) we will certainly be returning to Richard and his team for all future purchases!Thanks for a great time!

Derrick Triplett is the best! He is and was very honest...

Derrick Triplett is the best! He is and was very honest and to the point with me. He did not play any games and was true to his word. He also worked very hard to get me the best deal possible. I left with the car I wanted and love! I would MOST DEFINITELY send business his way!

As a recent college gradute, this was my first time ever...

As a recent college gradute, this was my first time ever purchasing a car and Darrick coached me on the process as well as making sure that no problems existed with the car. He worked out a great deal with me to ensure that I would be able to leave the same day with the vehicle. I look forward to buying from Biggers Chevrolet if I ever want to purchase another auto.

I am not sure I got a great price (not much for...

I am not sure I got a great price (not much for trade-in), but how does one ever know for sure when purchasing a car?My entire experience with Mr. Jaramillo was pleasant. Thank you for the opportunity to comment.Kathleen J. StoverSouth Elgin, IL

I have been a customer of Biggers for 14 years - having...

I have been a customer of Biggers for 14 years - having bought my previous 1997 Blazer and my Daughters Trail Blazer there as well.I went in for service and after finding it was not worth repairing my 14 year old Blazer I started looking at a new one. Jim the owner started to assist me and then asked Richard to follow up and finish.Jim and Richard were very helpful to make sure that the purchase of my new car went as smooth as my first. Extremely friendly and helpful. Even Steve in the finance dept made sure that I got the best financing possible.Very happy with my purchase - Keith Knudson

This is my 5th car and third lease with Biggers Chevorlet...

This is my 5th car and third lease with Biggers Chevorlet and each time the experience has been easy and pleasant. They took my concerns seriously and patiently answered my questions. The transition of returning my lease and obtaining a new one was fast and easy. As a business owner myself, I understand and appreciate their level of customer service. I continue to recommend this dealership to my family, friends and colleagues throughout the Fox Valley area.

Darrick Triplett helped us figure out the best vehicle...

Darrick Triplett helped us figure out the best vehicle for our needs and took the time to address our numerous questions. When we came back the following morning, Darrick was already working with another customer so Ron Leggero stepped in to help answer additional questions. The approach that both gentlemen gave sealed the deal. We had to return to have a new part installed on our new vehicle and the service department was extremely gracious and took half the time that they anticipated to install the item. Our overall experience with Biggers was fantastic.

Dealing with Biggers, Elgin, is a joy for me and my wife...

Dealing with Biggers, Elgin, is a joy for me and my wife because we have been affiliated with them since 2003 when we bought a 03 Impala. Biggers is the only place we ever had any service done (except rear brakes which our nephew put on).When we started to shop for a new car, we went to a few other places but just felt we needed to go back to a place where felt comfortable and where "honesty" with the customer is the feeling.We are now trying to get used to our beautiful new Malibu. I'm sure it will bring us many years of enjoyment just like our Impala did for almost 8 years.

This is the 2nd car I have purchased from Biggers and my...