Bethlehem Ford

wonderful experience

This is our third time leasing a car from here and each time we left with the car we wanted while also being able to afford it. We never felt pressured into buying from here and were always helped out by the wonderful people that work here.

Thanks for all your Help getting a new Car!!!

I want to give a special thank you to my sales guy Andre Adams for helping us secure a new car loan even with less than stellar credit. We didn't get approved for the original car (ford Fusion) that we wanted. Although we were upset, he fought for us to get a 2016 ford focus (a really nice car). It took some convincing on my wife's part but I think she's pretty happy in the end. Andre you just might get your KFC one day. I want to also thank Keith the finance guy. You guys rock!!! Also love the service guys Brian and Kevin for always taking care of us and our beloved Grand Marquis. Look forward to many years to come and one day getting that for fusion.

Great Service, won't go anywhere else!

I can't complain when it comes to vehicle service. Brian and Kevin (you guys rock) always take care of me when I go there and the mechanics always do an excellent job. This is the only place I will bring my vehicle to for repairs. As far as sales the jury is still out. Filled out paperwork on Saturday for a lease on a ford fusion and since it was after three the finance department at ford credit was already gone and was told I would hear something by Tuesday. It's now almost end of business on Wednesday and still haven't heard. It would be nice if I would at least get a phone call to let me know what's going on! I will update this review after the end of the process.

great service

i had taken my 2014 ford f150 in for servicing and a new version of my vehicle caught my eye...i was greeted by a curtious sales representative within minutes...he was very informtive on the vehicle, above and beyond what i expected...we took the truck for a lengthy test drive...and i was sold...thank you very much bethlehem ford

Great Service, very reliable

Service was good as usual and staff were very helpful.

Great Experience

Absolutely Good service and very efficient staff ......................................

Great Dealer

I bought a new car from this dealer last week. The customer service was excellent and I would recommend them to anyone. They were very helpful with questions and made a few good recommendations.

Manager

Justin always goes the extra mile to take care of all concerns. Thanks!!

Wonderful people to deal with

I was happy Gary could arrange to have the parts in and installed while my daughter was home on spring break!

Great service at Bethlehem Ford

I had a great experience dealing with Bethlehem Ford! Dave my sales man was great , low pressure but really cared about what I was looking for.

BETHLEHEM FORD IS THE BEST

My relationship with Bethlehem Ford began with the service dept. and the Henninger brothers. I took a chance but found the service to be outstanding, reliable, accurate and cost effective. Brian Henninger continues to be my go-to-guy when I need car help. He's very professional, friendly and knowledgeable. He knows my cars and will yours too.My service dept. relationship led to my connection with the sales dept. Needless to say no matter how well your car is maintained it will start to wear out when you drive 120 miles per day. For another car I worked with Dave Schrader. He was respectful, pleasant and seemed to know his stuff. I explained to him basically what I was looking for and the price range. Within days he had found it. Since I was very happy with my experience, my car, Dave and Bethlehem Ford I have gone back to Dave and the dealer not once but 2 times. I've leased a 2014 Escape and a 2016 Fusion. Dave is also very professional, knowledgeable, understanding and friendly. Bethlehem Ford showed me a lot during these transactions by staying out of the way and accepting what Dave and I agreed to.I highly recommend Brian, the Service Dept., Dave, the Sales Dept., and Bethlehem Ford to everyone.

Great service

The kind professional staff at your dealership and the great service from your techs is why we keep coming back to Bethlehem Ford . Thank you.

Great Experience

This was my first car buying experience of my own car and visited several different dealerships bethlehem ford by far out did everyone else. Dave Schrader was my salesman I told him exactly what I wanted and he nailed it within minutes. Dave and the rest of the sales team Lenny, Kevin, Keith, Doug, and Kurt all assisted in getting my payments to exactly where I wanted and I'm very appreciative of all. Bethlehem Ford is a honest and respectable dealership that I would recommend everyone to. Every special thanks to all. I absolutely love my fusion.

Great service

The only thing missing is our feet were not kissed when leaving!

Great dealership!

Ford Focus- everyone at Bethlehem Ford is always courteous and helpful!

satisfied customer

Quick service; very friendly and helpful staff; always a positive experience

buyer

so far with the problems I have been having with the truck ford has been doing a good job I love the truck that I got from the lot so since they have stuck to there word and took good care of the problem I am now a happy buyer from ford and happy to be apart of the ford edge family..

Good dealership.

So far my experience at BSF has been positive. Service dept. well staffed and friendly.

Wonderful top mechanics

Bethlehem Ford was always for new, and used, and mechanical and just repairs with me over 20 years. We had to take it on a weekend to a fella who does good work but seemed to not tell us about how much he knew about our lease and let my daughter experience what she felt was ok by getting the auto back in a few days. Taking the car and driving it home became a shock to her by hearing bump noises in the front end after the mechanic told her its good. We sent it back and watched this time on seeing lots of too young people in the shop who moved the car when the owner felt it was ok. But after taking out of the garage to feel its ok but wanted to hear any noises, and taking it out on a weekend, it made noises never heard before. That is when I drove it, I felt what she felt and got nuts when mechanic told her that is all it needed and the bump noises just kept on going. That's when I told her to take it to Bethlehem Suburban Ford for a check. After checking auto over in their bay, the problem took a few minutes to find it was a front bar on or near front wheel.We got a call and went down to Bethlehem Surburban only to find a small rod that was bent. I figured out it was done by a new mechanic at original shop must have tried to hide the problem by parking the car away from area the car was being fixed and gave us the keys to say its ok.This problem was told to Bethlehem Surburban and they found it in minutes, but we were not there to see it. They called the wannabe mechanic to get over to them and drive it back to have him fix it since he did the rest.Now, auto runs like a champ and hopefully saved the auto from getting other problems driving on bent rod.Thank You again, for taking the time and making the other shop missed, or acted like it was not seen as part of any bump, but had to swallow the extra repair at his own time and cost.

Always willing to help !

Always helpful at the dealship. However the problem is the Ford Fiesta not the dealership. Glad to see that i can join the class action suit against The mulitple transmission problems. I have had them since my purchase on 2/11. As always, the dealership has to perform for the Vendor, and they have. Thanks to the service team at Bethlehem Sub Ford!

Service Check

Sevice representative, Steve, was excellent. Explained answers to my questions.

Great Services, fast service

my salesman Scott and his boss really tried to help me with buying a new Ford Freestyle ( and some others) but my credit was not good and have not had a big loan in my name in a long time ! They found 2 used cars that i could purchase cash, so that is what i did.I am very happy with my purchase, a 2006 Ford Freestyle , yes it's an older car but in good shape and i did purchase an extended warranty. I have been back to see them for a couple minor details and they were very helpful !!! To all the guys that helped me, Thank you very much ! :)

buying USED

Had a wonderful buying experience and love the vehicle.............except the mileage is less than half what stated!

Great

Always a great place to come and get work done on my car. Staff are helpful, efficient, and always give recommendations to ensure your car is updated on all work needed and safe.

Great Pre-owned experience.

From beginning to end, my purchasing experience was positive. Warm greeting from my salesperson Doug, no non-sense, no pressure. Was my first time buying a certified Pre-owned ( 2014 Escape ). No remorse whatsoever for not buying New. Doug was as enthusiastic about selling me this car as if he were selling me a new car. I saved THOUSANDS. Doug ( and the financial dude ) worked seamlessly with my credit union and I was approved for a remarkably low interest rate within a matter of minutes. There was absolutely nothing about this next-to-new Escape that in any way would have been a "deal breaker", Nevertheless Doug made sure we went over every inch of the car to make sure I was 100% satisfied. And he was always there with a quarter to make sure I had my coffee!

2015 Fiesta Titanium

service was on time and very fast. Very satisfied.

Great Service

2014 Ford Escape, service was excellent as well as the staff being courteous and mindful of the customer.

My Mustang

Had routine servicing done, staff was very helpful & in a very quick & efficient manor. Thank you for your excellent serviceGreatly appreciated.

Great service

After the new clutch was installed, I could not believe the difference. I was well pleased with the service.

Outstanding service

I am in the military. I had problems with my transmission and tried to get it fixed nearby where I am stationed. The first Ford dealership I called said they did not have a "transmission specialist" (Hinesville, GA). I then called a second Ford Dealership(Savannah, GA). 3 separate times over the course of 2 weeks and they never called me back after saying they would each time. I went home to PA for the holidays and Bethlehem Ford got me an appointment with them in less than a weeks time only having to call them once and fixed the problem in less than 2 hours. I could not recommend this them more from the bottom of my heart. A++ service

Great services

The staff is always friendly, and the service is top notch!

1st service

professional, quick, if their is an issue let you know your options, cost and time needed to resolve

Good Service

everything done as promised. good service. keep up the good work

Excellent Customer Service

The service rep went above and beyond in addressing any questions or concerns I had. The only negative was that the service took longer than I was originally told it would.

MR . WILLIAM GOFFREDO

2014 FORD F-150,THE SALES STAFF TREATED ME WELL AND I WATCHED THE MECHANIC PERFORM MY SERVICE THRU THE GLASS WINDOW AND HE WAS VERY THOROUGH AND EFFICIENT.I WAS IN AND OUT FOR MY SERVICE WITHIN AN HOUR ,WHICH WAS FROM ME PARKING THE VEHICLE TO DRIVING FROM THE DEALERSHIP.I WAS ABLE TO PERSONALLY THANK THE MECHANIC FOR A JOB WELL DONE AND SHAKE HIS HAND ,PLEASE CONSIDER HIM FOR A RAISE AND OR PROMOTION

F250 Service

As always, the service on my diesel F250 was excellent. Thanks Mike.

Excellent sales and service.

This is the sixth Ford vehicle that we have purchased from Bethlehem Ford over 20 years. No pressure sales and excellent staff and service. I'll be back for my next purchase.

Great price friendly service

I was able to lease a new fusion at a pretty fair price and I'm very happy with the staff especially my salesperson . He was not a typical pushy associate and made the experience pleasurable as we were able to arrive at an agreement that was fair for both parties.

Very Impressed

My wife's car was having some problems and broke down on the way home from work, she needed a car right away. We were planning on going to Bethlehem Ford a couple weeks later but due to the situation there was a change in our plans. My daughter got her new Ford Focus from Bethlehem Ford a couple years ago and we were all very impressed with them so we decided to head over; luckily my wife knew what SUV she wanted. We arrived around 6:30 PM with her car in tow at Bethlehem Ford. She HAD to go to work the next day and wanted to drive her new SUV off the lot that night. The dealer Dave and staff made sure my wifes wishes were met; they stayed late so my wife could drive her new Ford Escape home that night...mission accomplished!! Not once did we feel rushed; Dave and the staff took their time explaining things making sure we understood the paperwork and Dave took his time and explained thoroughly where things were located and how they worked in the new car. He made sure my wife understood the new features in the car before we left with the SUV. My wife loves the car and is very pleased with it. She even called me this morning from work and said the car was great and she is very happy...so I am happy. Great job Bethlehem Ford, sorry we kept you late that night but I'll be making it up to you when I decide to replace my truck. Don't worry, I'll be coming in the morning.

Leased a 2016 Fiesta ST

I am, without a doubt, a car salesman's worst nightmare. I do inordinate amounts of research on the car, finance, inventory, invoice pricing...everything. Then i walk into the dealership toting a laptop with a spreadsheet i built to calculate amortization or lease payment on the fly. As expected, the other dealerships i went to frowned upon my laptop. Argued tooth and nail that my spreadsheet was wrong and that they were the experts so their inflated numbers were right. And by inflated I'm talking $40-60 more a month than my spreadsheet was spitting out.I went to 4 other dealers before finding the exact model i wanted at Bethlehem Ford. Dave Schrader meets my wife and I in the parking lot. He knew exactly where it was and even knew where the two other examples were. A good start.Now I'm a dark skinned individual & have become accustomed to dealerships treating me like I'm stupid or criminal...as the previous 4 dealerships had done. And being that some parts of PA have a rep for intolerance, I expected the worst. Dave was nothing but respectful and pleasant. He even left us alone with the car running while he went back inside for the gas card. I mention that because a similar scenario came up at one of the other dealers and the guy actually shut the car down and took the key leaving me to wait for him in a car with no heat...because, ya know, i was gonna steal it :/During the test drive, Dave was quiet until we asked a question. Most salesman fill your ear with nonsense but he just sat in the back and let me drive the thing. Only speaking to give directions or correctly answer our questions about the car. Refreshing. The first guy i test drove with in NJ (Fullerton Ford) was clueless about the car (wipers threw him off) and was spewing nonsense the whole time.After the test drive, we sat at the table to talk numbers. I went in armed with my Truecar estimate and trusty laptop. Dave wasn't too happy, as expected, but never did he push back or try to downplay my spreadsheet. He went back and forth to the finance guy 3 times as i kept challenging the numbers. Finally the finance guy comes out. Kevin, i believe. I explain to him that there is a miscalculation in his numbers or mine. Much to my surprise, Kevin swings the laptop so we can both see it and we worked on my sheet together until every single line item added up to what i expected. He was COMPLETELY transparent. Not at all argumentative. Went out of his way to explain every calculation. He even came back to me after we had agreed on a deal to explain that the price of the car had changed. Last thing you wanna hear right? But he just came to explain he reduced one of their charges so that my monthly wouldn't change. Huh? No window etching charge or fairy dust waxing? An honest finance guy? No way. Not only honest, he went out with us where i showed him a few concerns i had with dirt in the interior and on the paint. He personally made sure the problem areas were done right by doing them himself! A finance guy! My salesperson Dave, poor guy, even washed the car because the usual staff had gone for the day.Overall, I've purchased 10+ cars from dealerships and have hated each and every one of those experiences. My experience with Bethlehem Ford was exemplary. From the test drive to the negotiating to the end game, all was, dare i say, almost enjoyable. I'm not a Ford guy by any means and only bought the Fiesta ST to fit a very specific need no other car could. But after dealing with Bethlehem, i wanna be a Ford guy just to get another car from them. It was that painless!

Great Service - Above and Beyond

I was locked out of my truck only a few blocks from the dealership (Bethlehem Ford) I called them and they were kind enough to make me a key and have their driver deliver it to me. What an awesome solution to a pretty ugly situation. Thank you very much.

Great service

Very knowledgeable about my Focus AND Honest. Always up front about issues if any and not dishonest

Basic service visit

Basic oil change, break check and replaced battery before i was in trouble. Quick and pain free while waiting.

The works checkup on my car

Everyone was very helpful. Love the fact you can book and appointment online.

Great service

Ford Escape, excellent service work. Team is always professional, workmanship is great. Will want another Ford from you when it is time.

Good experience and service

Sorry the last review we just sent was meant for Faulkner collision center we thought your email was from them. Our experience with Bethlehem ford was good.

Best Service Around!

I recently went to Bethlehem Ford for a new car. Dennis Havlik was the salesman to approach me, and I am so glad he did. He was so friendly and informative about all the options I had. I am a girl in my 20s, so some salesmen might not take me seriously, but Dennis was not like that. As soon as I got in the dealership he was determined to find me a car I loved and for the right price. It didnt take long to find a Jeep Grand Cherokee that was perfect for me! He was very professional about everything while also being easy to talk to and funny. I LOVE my new car!! If it werent for Dennis I probably wouldnt have it right now, so I definitely recommend him. He was beyong great! If you live in the Bethlehem area and are looking for a car, go see him! I have no doubt he will find you the vehiccle/deal you are looking for!

Good Service

Recall work completed quickly without any problems. Received a call on my cell when it was done - much faster than expected. Tires rotated and inspection and oil change info noted on the completed work order. It would have been much better for me not to have the vehicle brought back for an oil change which was noted to be due in 300 miles. Inspection note was for the next month. I would have appreciated a call, since they had my number, asking if I wanted the oil change done while it was at the shop.

Perfect

All was good. There was no concern. I could suggest for a friend.

Oil Change/Part Replacement

I had a small part broken on the new car. The services person was great helping me order the part. I asked him about the 1st oil change & it just so happened that it was about time. It was able to take me in right then (it was unplanned). I was out of there in 1 hr and now that was done.The next day he called because the part came. He installed it as soon as I showed up(it was a snap in thing). It was in/out quickly then too. Both experiences were great!

Great deal Great price

Dave Schrader was excellent in providing info on Ford Explorer . It was very easy way to purchase a car from him without any pressure or hidden cost . He was able to locate the car I wanted within several days and was in contact with me everyday. This is a great place to buy a car because there is no one trying to sell you something you don't want. He is always there for you when you have a question from giving his cell # to you so you can reach him any time!! I strongly recommend him to anyone that wants a great buying experience!! Ron from Moscow pa.

Great Experience

Dave Schrader was very knowledgeable and courteous about everything and went overboard in helping me find the right car and explain everything to me. Can't appreciate the help more. would recomend Dave and the dealership to everyone.

Brian is the go to guy in service

Brian Henninger is an excellent service representative.

My first new car and our buying experience!!

My husband and I had been looking at new and pre-owned Certified cars for about a year including attending the 2015 Car Show at Stabler this past spring. We liked three Manufacturers models but I was still undecided. A few months ago on a Sunday, we stopped at Bethlehem Ford and looked at some pre-owned Ford Edges on their lot. I loved the look and overall style of the 2014 Ford Edge. On Sunday October 18th, I was reading the newspaper, and noticed an ad for a new 2014 Ford Edge at a reduced, affordable price for us. I called on Monday and spoke with Dave Schrader. He was very nice so we made an appointment for Wednesday and took it for a test drive. We decided that night to buy this vehicle since it was the year and color that I was looking for. Dave was great and during the test drive we realized that we each knew people from our small town growing up!! We finalized our sale last Friday and from start to finish our experience was wonderful and I would recommend this Dealer, Dave Schrader and the Office Team on a job well done!! I LOVE driving my new Ford Edge!!!!

Great service

Yes they wore very helpful. And I recommend them for any future repairs and oil change

Bethlehem ford a great place

You guys do a great job. I would never go to another dealership. The staff is great. I wish the prices where a little different but all around a great job.

Great service

2014 Ford Edge . The low tire pressure light was on. I was able to bring it in on Saturday morning without an appt. I had checked all 4 tires but didn't realize I had a hole in one . They checked it , repaired tire, and I was back on the road in about 30 min. What a great experience . Very friendly staff .

All around great experience

Everything went smoothly from the purchase thru financing. Everyone was very knowledgeable. We have an issue with the car making a clunking noise when it goes over bumps. We are scheduled to have the car looked at on Friday.

Our service with Dave S. was fantastic!

Dave Schrader (online sales) was great to work with! He understood our time was limited and, even though we were originally 'just looking', he took care of us. The time and attention to details was wonderful! Dave has a trusting nature and we felt like we got a wonderful deal. He responded to our questions in a more than timely manner-which was key for us. I'd definitely return to work with him, but am hoping this vehicle lasts us quite some time!

Excellent car buying experience

Salesmen David schrader was the best salesmen I have ever did business with.very knowledgeable about the vehicle were buying and had an answer for any questions we had.if he could not awswer a question he would take us right the someone who could.definitely going back to him in 5 years to buy a truck from him.thanks for the outstanding job dave.

Attention to detail

When I took the Escape to be serviced, I thought it only needed a few things done. But as the service department did the requested items they also noticed the inspection was due. That attention to detail means a lot. Thank you,

Great service

The car was taken in immediately after I requested service. Time frame for work was on target. All questions answered to my satisfaction.

Best Sales Experience EVER!!!!!!

Dave Schrader was the car salesman that took care of our purchase and I cannot say enough about how wonderful our experience was at Bethlehem Ford. Dave knew all the specs of the car we test drove and competently answered all of our questions. When he was unable to answer a mechanical question, he didn't just say he would get back to us; he took us right back to the shop mechanic and asked directly so we could hear the answer ourselves. The dealership prices are fair and comparable. Everyone was very warm and polite. It is nice to know there are still some well run businesses in our area. Thank you guys so much for such a smooth transition when we were short on time! Really a great place to purchase a vehicle, you will not be disappointed.

Ford Escape Purchase

I purchased a 2014 Ford Escape. The staff was very helpful and Scott, the salesman displayed excellent customer service. I had purchased a new vehicle back in 2010 from Bethlehem Suburban Ford and received excellent customer service as well from the salesman who helped me and that is the reason I had returned, to see if he still worked there, but unfortunately he does not.

PROFESSIONAL STAFF

YOUR STAFF WAS VERY HELPFUL. ALL MY QUESTIONS WERE ANSWERED. THE SHOWROOM EMPLOYEES WERE PLEASANT AND GREETED ME EVERY TIME I CAME IN.

inspections on vehicles

Fast service, very helpful, pleasant., great communication.

Service for my Camry

I am always pleased with the service otherwise I would not come back.

None complicated oil change service

2014 f150 in for 7000 mile oil change and check for tire rotation and a noise from under the vehicleAttendants were curtious and work was completed with extreme diligenceI was very satisfied with the serviceThank you

Prompt service, good deals

Have bought about 7-8 cars there and like the prompt attention & familiarity of the place & always find good deals there on trade-ins. Knowing service is as good as salesmanship makes me want to come back.

Simply AMAZING!!!

Never had buying a new car such a wonderful experience, have always been a little untrusting of car salesman. But, Dave Schrader is one of the best I have ever had the pleasure of working with to purchase my new car. He went above and beyond explaining things to me as I am old school and all these new gadgets are very intimidating to me. He had patience and took his time answering my endless questions and did not ever pressure me, in fact he really wanted to make sure that I was comfortable with my purchase. I can now understand why this dealership and this salesman comes very recommended from family and friends. I traveled a distance and passed many Ford dealers to get to Bethlehem Ford.....it was worth the trip!! I am looking forward to having my car serviced by them in the future as well. I can not say enough about Dave Schrader!! Maybe he should run for president!

My buying experience

This was, by far, the best car buying experience I've ever had. My salesman, Bernard, listened to what I had to say and after finding the right vehicle for me we sped through the process! He was very adaptable and likable. Lenny, the finance man, worked with me to make the sale happen, explained the process and helped me make the best choice for me. The sales manager made sure I had all options in front of me and explained all of that quite well. My questions were answered, my fears allayed and I was out in about three hours! I am a customer service manager and I would recommend this place to anyone. I haven't stopped talking about it since I've been there!

Loved my car buying/service experience!

I purchased my vehicle from your dealership in April of 2015. I'm extremely satisfied with all the interactions we've had.

Sale of Vehicle

David Schrader, Sales Consultant was great. He helped us with the vehicle that we were looking for. All the paperwork was completed on time, and therefore we did not have to waste time at the dealership. The staff was great and very helpful as well as efficient. Great job!

Fair deal

Low key atmosphere, did take a bit longer in time than thought but website was down and they had to find me a truck that was not on the lot. Overall not bad

Power Steering Recall

2013 Taurus was brought in for recall on power steering. We are always happy with service and technicians that we deal with at Bethlehem Ford.

Superb service

I purchased a 2015 Fiesta ST, from start to finish the process was smooth. Only one little hiccup where we forgot to sign one paper and had to go back after leaving the dealership with my new car. Dave Schrader was extremely helpful and addressed all my questions in a professional manner. I would absolutely recommend the dealership to anyone in the market for a new Ford.

Great Dealership; Quality People

Purchased a 2015 Ford Explorer Sport. Pete was great to work with. This is the second car I bought through him; my third from Bethlehem Ford.The staff took care of all my needs including ordering up some custom parts that I had installed a week later.Enjoying the new vehicle quite a bit.

Great service

2012 Ford Edge warranty work for My Ford Touch. Accommodated a tight schedule with the car leaving the area. Service Adviser Brian extremely knowledgeable and helpful.

Great, Super

My Escape a its 5000 scheduled Maintance. I made an appointment and 45 minutesafter I dropped my car off I had the oil changed. tires rotated and lube completed.100 percent satisfied,

Quick and Painless.

I have been going to Bethlehem Ford for the past year and a half for my routine and scheduled maintenance. When I started looking for a new vehicle there was only one place I could think to go and that is Bethlehem Ford. The whole process from viewing their current inventory online to signing the paperwork was quick and painless. They gave me a fair price for my trade in and a heck of a deal on the Fiesta ST. I personally dealt with Dave Shrader, he was well informed on what they had to offer and what I was looking for. I would wholeheartedly recommend that if you are in the market for a new or certified used for to go visit Bethlehem Ford and you will get some of the best service in the business.

Pleasant experience!

Repairs done in super timely fashion. Staff goes above and beyond to facilitate a good experience.

Great in dealership, service and clean facilities

I purchased a 2014 Ford Escape and have been very pleased with the vehicle and its performance. I also feel the Sales Rep and your service dept. have been very helpful. I have been truly satisfied and would and have recommended Suburban Ford.

Great service and staff!

Brian, at the Service Desk, was extremely helpful in scheduling an inspection and maintenance for my daughter's Fiesta. The work was done promptly and efficiently. I've never been disappointed by the service staff at Bethlehem Ford.

Outstanding!

The best around. I've purchased 6 Explorers from them and each time the customer service was fantastic. From the salesperson to Frank to Kevin, it was a nice smooth transaction with friendly people. The service department is plain awesome! Brian is stupendous (he'll know what I mean ;) ). You just can't ask for a better service adviser; he's friendly, knowledgeable and a pleasure to interact with. Chris, the SVT Tech, is outstanding! He always treated my SVT and Explorers as if they were his own vehicles. He's meticulous, my vehicles always parked back where I parked them and always fixed correctly, the first time. We've since moved to Florida and I can say, I miss Bethlehem Ford immensely! You guys are the best. Miss you all!

Vehicle maintenance visit

I always receive prompt service and they were very helpful and answered all my concerns and needs in a comfortable time frame.

Great service

They are wonderful people. Clean place great service. Fast service

Title of What?

'09 Camry. I'll be back and I already have mentioned your service dept. to several friends. Whether they go to you or not, I don't know. Some of them do not own domestic cars ie. Hyundai's, Range Rover, etc. .

Great Experience

I've bought 3 cars now from this dealership. Every time has been a seamless transaction. The service department is top notch as well

Fantastic

Great place to buy a car very friendly and willing to do what ever it takes

outstanding dealership

Our loyalty is to Bethlehem Ford they are great,honest and polite people. If your looking for a car Bethlehem Ford is the place. The sales staff is outstanding! The maintenance staff Brian,Justin,Mike and Gary go out of their way to help. A special thanks to Dave and Kenny they really went above and beyond to make are deal happen. Thanks again Bethlehem Ford you and your staff are why we keep coming back!! John and Lisa Pintande

Quick and easy buying.

I purchased a 2014 focus st. The negotiations went smoothly and quickly. They addressed any issue with the car and I was on my way. Took it for its first service and some warranty work, it was taken care of quickly and correctly. Any new Ford i want to purchase in the future will be from Bethlehem Ford.

Outstanding dealership, awesome experience

I recently had the pleasure of meeting Mr. Dave Schrader at Bethlehem Ford. He is a true salesman he listens to what you want and nails it. His integrity is unsurpassed. Dave was friendly and polite. My experience at bethlehem ford was unpressured,relaxed and hassle free.Ive been to many dealerships throughout my life but Bethlehem Fords team crushes them all. A special thanks to Dave,Keith,Kevin and Kurt for making us a ford family and making our experience pleasurable! John and Lisa Pintande

Repair

First, we must comment that the service advisors are excellent. They are calm and collected even though customers are not always so.Secondly, We need to comment on the availability of a loaner. The problem we experienced took quite a few days to diagnose and repair (nine calendar days actually). Although we initially asked for a loaner, none was available. Eventually, on the last day the vehicle was in the shop, a loaner became available. I am a bit disconcerted that at a car dealership, a loaner was not readily available. Even more bothersome is that the shop had to know the repair was going to take several days to address and correct and that we had to ask multiple times (and wait and wonder if and when other people who did receive a loaner were going to bring a car back).

Great Service!

Fast, convenient and helpful service on my Ford Fusion.

Great buying experience

Made my first new car purchase. Dave is an excellent salesman and the rest of the staff was very friendly. Would def deal with again.

Great servive

The service I received in the service department was awesome. The service manager did a great job handling my service appointment. Everything I scheduled was completed in a reasonable amount of time.

excellent car buying experience!

It was certainly quick and painless. My salesman Scott and the sales mgmt Len put me in the exact car that I wanted and needed! The price was absolutely correct and the financing completely manageable! I have already recommended Bethlehem Ford to family and my coworkers. Thanks again guys!

Ms. Michele Atkinson

Everything went well , I will buy another car there again.....

Excellent auto repair!

Perhaps one more person in the reception area.Overall good experience.

Brian is a great service manager

Service manager Brian is always helpful and makes sure my car is well taken care of. The service tech did a great job and returned my car free of grease, dirt and damage.

Great Service

I got my oil changed in my 2014 ford focus. Everyone I dealt with was friendly and helpful. I was in and out in a short amount of time. They recommended I get my car inspected since it was due in July and that saved me a trip.

oil change and inspection

Quick oil change and inspection. Just what i needed in about an hour!

never go anywhere else

i received info on a new vehicle and they will search for one

bethlehem ford

My appointment time was met on time the staff was very courteous and informative

Consistantly good service

I came in for a routine oil change and check up. All went well and my concern about my brakes that I had been told previously may soon need to be replaced were put to rest. They should be good through a few more oil changes. I was in and out quickly without an appointment. In the past few years my experience with Bethlehem Ford Service has been a positive one.

Car Buying the Way it Should Be

Honest and straight forward. Car buying the way it should be.

Very good service in the past

You were helpful in getting the specific vehicle I need.Thank you

Used BMW 325XI purchase

Dealer was very flexible on the used car purchase of a 2005 BMW 325XIMade repairs that had been identified by independent garage and worked on price as a result

Great car buying experience

I purchased a 2015 Focus from Travis. He did a great job and was very well informed. It was a very good experience. I was grateful not to be pressured as I had been at other dealerships.

excellent experience

I purchased a preowned edge for my wife. It is an amazing car and was priced very reasonably. Jim was our salesman and he was the best we have dealt with. I highly recommend jim for excellent service. We were also given a coupon for a detail of the car and when it was detailed we were given car mats which i appreciated a lot

Used car purchase

It was a great experience. Pete was very helpful.

Good Service , Friendly Dealer

Purchased a 2012 Ford Focus from Bethlehem Ford. The service was excellent and the staff was friendly and very helpful. They also provided transportation to my home while the car was being serviced.

Good service

They worked with me when I needed to change the time to have my car serviced and were very considerate when I was in the waiting room area!

Do you homework if you are shopping for a car.

Negotiations were fun. We selected an Escape for budget reasons. Nice dealership. I still think I good have gotten a little better deal, but. No regrets. Great car.

Great service

We take all of our cars here.Love the service and the people.

great service clean facility

lease focus great on gas excellent service always on time would recommend to a friend

ellertow

Purchased a 2015 Fusion Hybrid - getting over 40 mpg - great car - very comfortable - our sales consultant, Travis Bickert, was enthusiastic, professional, and knowledgeable - we are very pleased so far

Great place to buy car and service

It was easy to make appointment, arrived and was taken immediately and was out in 1 1/2 hours. everything was done as expected at reasonable price.

Good dealer to deal with from purchases to service

The service department always is great and helpful with questions. I have only had one experience that was not acceptable. This was taken care of several days later to my satisfaction.

2012 Ford Taurus Inspection, Oil Change and Recall

Everything went fine. Currently waiting to hear from dealership when parts are in to repair recall on car door.

Great Service

I had my car in for state inspection. My appointment time was met and the inspection was done in a timely manner.

Great service

They were very helpful when I ask them about a noise under the car. They showed me and then fixed it.

quick and easy

2010 Ford Explorer XLT. Service was performed in a timely fashion. The staff at Bethlehem Ford/Quick Lane were very helpful throughout the process.

Quick Service

Very nice staff. I was greeting coming in the door and my car was quickly serviced.

Nice vehicles

Bought a Ford F-150. Very nice truck and great people.

Happy owners of new 2015 Escape

Picked up car today. Smooth transaction from start to finish. Salesman, Dave Schrader, was very professional, and listened to our needs. He secured a new Escape for us exactly to our specifications even though he had to get it from another dealer. He made himself available to answer any questions we may have had and was very prompt in returning calls or emails. We have purchased 4 cars from this dealership in the past and will continue to do so in the future.

Great sales rep

Jason was able to answer each question that I had quickly and accurately. I appreciate his follow up and ability to explain the features to me clearly.

Escape purchase

I just purchased an Escape with the exact trim level I was looking for. The salesman (Dave) was a pleasure to work with. This was the easiest car purchase I ever made.

Bethlehem Ford Review

I purchased a used Ford Edge 2013. The car had low mileage(17000 mi.)past lease car? I found the car on the net and called and set up appt. with Dave Schrader. When we arrived Chris Wildt said that Dave got hurt and he would take care of us. We were vary happy the way we were able to work with Chris and get within the ballpark price we were looking for with my trade. This was a pleasant surprise after stopping at another Ford dealer in Allentown earlier that day and found them to be less than professional. We felt that nothing was a problem at your Dealership. Thank you!

Great New car buying experience

Dave Schrader was very knowledgable and made my car buying unexpectedly pleasant. I found exactly what I was looking for in my Escape SE. As a matter of fact I had a selection choice. This was not an easy task because I didn't want all the bells and whistles. But I got my AWD and sunroof.

Great service. Great deals.

Gave me the deal I wanted. Always friendly and willing to help. We have dealt with them for years and will continue up to do so.

much better

This time the service was great. Much better than our first time we took our 2013 focus in for dash switch repair. So this time we're happy with it.

Great service

Everyone was great. Dave made the experience very positive.

Tremendous Service and Friendly People

We loved our 2013 Escape which we also purchased at Bethlehem. Unfortunately in January it was involved in an accident and was totaled. There was never any doubt that we would return to Bethlehem for our new car. Your people really care about their customers and do everything they can to make us feel comfortable about dealing with you. Dave went above and beyond to help us out. He was there for us from the moment we arrived until we took delivery of our new Escape. Hopefully we will not have to replace this vehicle for a while(at least not under the same circumstances) but when we do we will definitely be back at Bethlehem Ford.

no pressure to buy and honest

Honest sales rep. Knowledgeable about the car. Helpful in setting up the voice command system. Friendly to our insurance agent. Chris was the most pleasant of all the dealers we talked with at other dealerships.

2nd time car buyer of Bethlehem Ford

I was sure that my 2009 Ford Escape battery was dying, called said bring it in and within 2 hours I was home with new battery installed and 25.00 rebate filed for me by dealership. Thank You!

Judy Rutkowski

f250 superduty. I had a great experience. I was given a good price with no hassels. the car buying experience was as painless as possible.

the works oil change

Service was fast and easy. My car was taken on time and the waiting time was short.Happy with the service.

Plain-spoken, accessible customer service

We have owned several Fords, but we are repeat customers with Bethlehem Ford because of the personal attention of the staff at all levels. People are plain-spoken, accessible, and reliable.

1FMEU75868UA13594

The service there is wonderful. The entire staff is very friendly. Courtesy is a understatement for those guys. I would recommend anyone to go there for top quality service.

Great follow up

Great follow up in making sure everything was to mine/their expectation

Transmission repair

Consistent and excellent experience overall. Quick service turanround and original extended warranty honored.

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Always great service convenient ride and pick up services, knowledgeable

Accommodating and Fast!

Very accommodating to get my car in and they had it turned around super fast!

Peter

As always you handle my car and truck needs well!!

Overall good experience

When I contacted Bethlehem Ford I spoke with Peter Dodd. He was exceptionally well versed in the Ford product and he made sure that I was full knowledable of my purchasing options. The process went very smoothly and everyone was very pleasant. I appreciate their quality customer service. I would recommend Bethlehem Ford to anyone looking for a new car.

Service review on my escape

The service attendant at the quick oil change desk is the best. Always polite and looking to be helpful. That's why I come back and why I have told many people about your quick/cheap oil change.

Mr.R. Krauss

I purchased my 2014 Escape here when it was brand new. From that point on service was very professional. Made a trade in and received a very fair price for my auto. A quick look through a computerized inventory found the ideal vehicle....a test drive and a good price later and I had what I really wanted in a new Escape. Since then I've always brought my Ford here for service...Stopping for service has always been a very relaxing and friendly experience. Keep up the good work.....Best Wishes, Roger Krauss

My experience

Jim was awesome! The entire staff went out of their way to make sure I drove off the lot with that car! Thank you!!

Buying a Car.

2015 Ford Explorer Service was great and fast. Jason was great to work with.

escape serviced and inspection

guys were great didn't have to wait at all. was in and out for oil change and inspection.

Mrs. Nancy Walsh

I have a 2015 Escape which I love. Took it in for first oil change, tire rotation but had the MOST annoying rattle at my drivers seat. Turned out to be some type of harness under the seat. So glad they took extra time to resolve this issue. I was driving me crazy but now I am so relieved. Thanks so much!!

Thank You !!!!

Went to different dealerships looking for a truck to haul our camper . Dave Schrader and Chris Wildt were great !!! Knowledgeable and great price ! Thank you for all your help .

Purchasing a New Ford F150

Went to numerous dealerships looking for a truck to pull our camper. We purchased from Bethlehem Ford because of their experience great price and EXCELLENT customer service . We dealt with Dave Schrader and Chris Wildt and I highly recommend them !!! Thank you gentlemen for all your help and experience ( not to mention patience in 2 degree weather and hot coffee !) Great people from start to finish !

great service

Ford explorer. Great service. Staff helpful and knowledgeable.

EXCELLENT

Always good service provided and great workers! I would buy a car from here any day and get service done only from here. Thank you!

Fast and friendly service!

As always the service was fast and courteous! I keep forgetting to get my oil change card punched and feel if you want to have a program that offers a free oil change after so many it should just be prompted in your system. That way every 5th or 6th change would automatically be discounted. Thanks!

"Stars" of Bethlehem

Your staff has always been professional, yet caring.....competent, yet friendly......timely in their work habits, yet proficient......Yea!!!! Team!!!!!

great customer srrvice

Awesome Customer Service. Drove us to a restaurant for breakfast while we waited for our cars to be serviced! We have purchased 2 new cars from Bethlehem Ford, and will be buying a third sometime this year!

Good Job

Very good.Sales person was very good.Car was clean and ready to go.Thanks Nice Job!!

Bought new ( last years model) would recommend

Focus 2014 Your associate or rep or whatever you call them, whose name I have since forgotten was excellent. I hate buying cars but he made the experience almost pleasurable. My daughter bought a Fiesta from this dealer several months ago and we came back. Guess that says it all.

Ed ward Bean

I especially appreciated the friendly staff who were concerned about my comfort & helpful in understanding my car features. My sales person, David,even took time from his work to socialize with me sharing insights while my car was being serviced. I left your establishment feeling David does not just sell cars but is a friend who cares that you will experience good service as follow up.

Great Service

Scheduled inspection of Escape via email. Called promptly by service department to verify request. Service completed in short time next day. Great service and easy to schedule.

service provided oil and filter change

the service was very good i waas in and out inaboiut a half of and hour

Awesome Service

I have had nothing but great experiences at Bethlehem Ford when servicing my car. I have had it serviced at Bethlehem Ford and no where else since I purchased the vehicle there in 2010. Everyone is friendly, accommodating, and knowledgeable. They go out of their way to get you in and out as fast as possible and make sure the service is done right, if there is problem they take care of it right away. Great place, because of this I will most likely purchase a car there again in the future.

great service and wonderful staff

I have a 2012 Ford Focus and the staff at Bethlehem Ford is always friendly, kind and helpful. They treat me like family and I will never go anywhere else.

Very Helpful

Very helpful, extremely nice, didnt feel pressured

Bethlehem Suburban Ford

They were able to find the Ford Focus in the color and with all the features I wanted at a reasonable price. There was no "high pressure" experience to buy a vehicle, and I was offered a better financing package than what I had originally expected. I will continue to recommend and patronize this dealership in the future.

Excellent experience.

The staff was most helpful and made this experience most pleasant, as always.

Needed quick service

My turn signal on my car just stopped working, really needed to have it fixed since I am a volunteer at meals on wheels. When I called they were able to take me right in and I was in and out quickly. The service was very friendly and I was glad for the quick response. Good job.

great service

great service, quick no problems. will go again very nice people

Happy

They were timely & I was very happy with the service. All service people were very nice answered my questions, vert attentive. Thank you for your service, Sharyn Adams

Expert repairs I can rely on

Car was not running properly - they diagnosed the problem, and fixed it promptly. I feel better having work done by the dealer on my Escape. Was only without car for 1 day, and used the shuttle service to get home and be picked up when it was finished. Staff is always courteous - could not ask for nicer people!

Ford Fusion Titanium Hybrid

We researched the car and price prior and shopped various dealers, but it was worth the 35 mile drive to Bethlehem Ford to conclude our business based on the price and availability of the vehicle I wanted: The Ford Fusion Titanium Hybrid.Jim was a very helpful sales person who delivered an aggressive price and stuck to it without gimmick or pushiness. He offered other service and warranty options, but when declined, did not over-sell. Jim was always available when needed and the car was in excellent condition when I took ownership. Ford had a great 5 year, 0% financing offer, which made the most sense for us, but we liked the various options in this regard and the various rebates received of the negotiated price.In the end, this was a simple, straightforward transaction that we were otherwise unable to achieve with other dealerships closer to our home in Doylestown. If they do not mind making the trip, we highly recommend Bethlehem Ford.

Transmission Repair on 2004 Ford Explorer

I purchased a 2004 Ford Explorer with ~ 87K miles at the end of August 2014. The Bethelhem Ford sales team was friendly and very accomodating throughout the purchasing process. I like the vehicle very much but did have some problems with transmission on way to my yearly fishing trip to upstate NY. A complete transmission overhaul was required and the repair took a month to complete. Spare parts were difficult to obtain due to vintage of vehicle, but the maintenance team did an outstanding job keeping me posted with progress and even offered a loaner vehicle. We were able to get by without a 2nd vehicle and the work was completetly paid for under warranty, including deductible cost. Many thanks to the team at Bethhelem Ford for your customer focus and outstanding service.

Ford Escape 2010

very friendly people who works in the garage and they are great !!!

Bethlehem Ford

I purchased a 2010 Ford Edge and a 2014 Ford Escape from Bethlehem Ford. Both vehicles have been serviced at Bethlehem Ford including oil changes, tire rotation, inspections, recalls, etc. Out of all the times that I have been at Bethlehem Ford, there was only 1 time that there was a slight issue. I am happy with the service and everyone is always helpful and pleasant and that says a lot!

Great sales staff, no high pressure nonsense!

Your salesman Dave Schrader was very knowledgeable and uphold me from a Focus to a Ford Fusion Hy-bred car. My wife didn't want it but dave put her at ease and explained all the advantages of a bigger car with greater fuel economy for her daily commute and several weeks down the road and she can't say enough nice things about the car (a first). I would recommend this dealership above all the others that I have visited for your quick responses to all if my questions and going above and beyond the car salesman usual.Thanks

Repairs done quickly

2010 Fusion needed state inspection, oil change and fix the front driver's door handle. The work was done quickly and I was called before the fix.

president Of a research company

Very Professional as always! When you have a dealership that treats their customersin the highest regard, you will continue to return for new cars, and service.

owner

very low pressure sale. I got a great truck and I am very pleased with the whole experience. I will recommend Bethlehem ford to anyone I know looking for a new vehicle .

Quick and Clean

Always a pleasurable expirience at Bethlehem Ford.

Ford Escape Recall

Everything with my recall was completed perfectly in a timely manner. I will continue to use Bethlehem Ford for both Ford cars that I own. Thank you!

Very nice sales person

2015 ford Fussion. Very nice sales person and owner was very nice also.

Great Service

l can not say enough about Beth Ford just a Great Deal!

Beth Ford quick lane service

The quick lane service was completed in a timely manner and everyone I dealt with was pleasant.

New truck purchase