Best Auto Sales Inc

2.6
Overall Rating

Customer Service: 2.6 Buying Process: 4.0 Quality Of Repair: 3.0 Overall Facilities: 3.2


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Epic fail

1
JDF on 05/30/2016

Customer Service: 1.0 Overall Facilities: 1.0

We drove 5 hours after being told everything was great with the car we wanted. To only find that the car was a mess. The bumpers were held together with zip ties. The exhaust was a mess, tail lights was busted and felt like it would fall out as soon as u hit a descent bump. Scratched to H E doubled hockey sticks and back. Floors on the car was a sopping mess of dirty stinking water. They denied they where unaware of any problems that it had to be good enough to pass an inspection. No apology or anything for wasting my time or money to drive all the way there for something they should have been honest with me about the shape of this vehicle. I would never recommend any one to them... very dirty business!


Get what you pay for

4.3
Vikingfoots on 05/28/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 3.0

Definitely not a new car dealership but low overhead keeps prices down. I got reasonably good deal on a used Toyota. Also worked 28th me on balance owed. Made it a very easy process.


Unfriendly

0
Frustrated on 03/29/2016

Never called or emailed. I contacted them to be told rather shortly that it was sold. They had other vehicles I would have been interested in but I didn't bother.


hello ?

1
D R on 03/04/2016

Customer Service: 1.0

Sent an e-mail to set up an appt to test drive a car found online. Never got a reply.


Bad service

1.2
Jason on 02/11/2016

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 2.0

Went there and asked to see a car the sales men said ok waited someone walked in after me and the sales men started helping her.prices on the net are 1000.00 lower then what you see on the car....funny all I wanted to do was test drive and then buy a car had cash in my pocket. ..not happy


No contact

0
Art on 01/25/2016

Found a vehicle online that I'm very interested in; however, I attempted to contact best auto sales by the phone numbers (business&acellular) and email provided. No response!!!!!


Great inventory line-up

5
Patricia Brown on 12/02/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This dealer has great customer service and lots of great deals.


No contact

1
Michael on 10/09/2015

Customer Service: 1.0

Contacted them via e-mail to make an offer on a vehicle that I viewed online and never received a response.


Very respectful and helpful. Ver clean facility.

4.7
J Collins on 07/24/2015

Customer Service: 4.0 Buying Process: 5.0 Overall Facilities: 5.0

Really helpful and very nice to talk to! Would recommend this place to many ppl! Had a lot of nice vehicles and a very respectful ppl.


$9,995

Mileage: 68173

Color: Gray

Transmission: Automatic

Body Style: Sedan

City: Roanoke, VA

Engine Type: Nu 2L I-4 DOHC, D-CVVT variable

$9,995

Mileage: 143709

Color: White

Transmission: Automatic

Body Style: Sedan

City: Roanoke, VA

Engine Type: 2L I-4 gasoline direct injection

$17,995

Mileage: 114794

Color: Other

Transmission: Automatic

Body Style: SUV

City: Roanoke, VA

Engine Type: EcoBoost 2.3L I-4 gasoline direc

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