Bernard's Chrysler Dodge Jeep

4.5
Overall Rating

Customer Service: 4.7 Buying Process: 4.4 Quality Of Repair: 4.3 Overall Facilities: 4.6 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0


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BEST DEALERSHIP AROUND!!!

5
EXTREMELY SATISFIED CUSTOMER on 06/30/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We decided it was time for a new car and without a doubt we knew Bernard's was where we were heading! We knew exactly what options we wanted. We called our sales associate Mark Flatten and told him exactly what we were looking for. He found the car in Illinois and had my new 2015 Dodge Durango trailered back! We are returning customers for many reasons and will continue to be in years to come because of the low pressure sales, large selection, but most of all the unprecedented customer service Bernard's delivers every time you make contact with the dealership! Carrie Borgstrom in finance is amazing! Always going above and beyond to get the best rate for us---Mark and Carrie couldn't make the car buying process any easier! We were so happy with our new Durango we decided to trade in our 2011 Ram truck that we purchased new from Bernard's for a huge upgrade! We truly can not say THANK YOU enough to Bernard's, Mark Flatten and Carrie Borgstrom for being beyond awesome to us! If you are in need of a new vehicle I hope you will check out Bernard's to see how easy and great it can be buying a new vehicle!


Amazing experience

5
Michael on 04/30/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Bernard's in New Richmond, WI made the buying process incredibly easy. I felt comfortable working with all of their employees through the entire process. My last vehicle was purchased from a close friend, but this experience was even easier than that. Would definitely recommend the team at Bernard's for anyone! It was worth driving 45 minutes further than the Ram dealership down the street from me!


2015 Dodge Dart

5
2015 Dodge Dart on 03/30/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I knew going in that I wanted a 2015 Dodge Dart. From start to finish I was in and out of the dealership with my new Dart in a little over an hour. Ken Jenderny was great to work with in getting me the best price to lease my new Dart for. He also walked me through all of the features the car had so I felt comfortable and safe driving away from the dealership that day. This is my first experience buying a new car from Bernard's but I have worked with their Parts and Service Dept. and Body Shop which are also great to work with.


It's nice to do business again with Bernards

5
BillK on 03/06/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I went to Bernards to purchase a new 2015 Chrysler town and country. I bought a new one from Mike Peterson in sales. I have to say Thanks to Mike I got the van I wanted at a wonderful price. Also thanks to General Manager Mike Montello for the extra rebate that came through besides the regular ones that were listed. I have to thank David and BJ Olson for approving my great deal and trade in. I am a long time customer at Bernards Northtown. I now have a nice vehicle for trips to the cabin and road trips for my wife and I. I knew I wanted another minivan after driving a Chrysler since 2006. Because of my vision I need to be able to see all around me and this one is even better than the old one, I now Have a backup camera also.


Might have been good experience

2
Craig S. on 02/28/2015

Buying Process: 2.0

Shopping on-line through Cars.com. They had the truck I wanted, really wanted, but they would not negotiate or move on the price. Since I was willing to travel 680 miles to get it from Michigan, I had hoped for some give and take. Oh well, I'll find one..


Very poor service and management.

1
Angry customer on 06/23/2014

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

Got new tires from them, mount, balance and rotate, and failed to balance tires properly. I brought my car back 3 more times and they still did not balance the tires because they said I needed new brakes. I ended up going to Walmart to get my tires balanced for 36 dollars. One tire was 2.5 ounces out of balance. Bernard's lost one customer and I hate to say it but Walmart gained one Customer. Thanks General Manager Mike for the poor service.


Great people and great service

5
GiveMeDiesel on 02/09/2014

Customer Service: 5.0 Buying Process: 5.0

I bought my dodge dart here and they were super nice, never pushy, and were very helpful. My parents have bought many cars here as well and all have had great things to say. I highly recommend them!


Awesome experience

5
HappyCustomer on 02/21/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Everyone was very helpful and friendly, would highly recommend to friends and family!!


Jeep buyer

5
Tiny1 on 11/17/2012

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Bought a jeep at a good price. Everyone there was friendly! Wouldn't shop anywhere else


2008 Dodge Ram 3500 Mega Cab

5
Larry on 10/29/2012

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great sales rep Mike was patient, helpful, and made this purchase fun. Thanks for working with me and working this deal out. Would start with this dealer next time!


Great place

5
Customer on 10/06/2012

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Bernards is so different than any other dealership I've been in! Great place and great people.


New Van Is Awesome

5
MoparFan on 08/09/2012

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Just purchased a new Town&Country and the safety features are amazing. I enjoy buying from Bernard's because they are helpful/honest and big community supporters....and did I mention that the new van rocks!


Best prices on New and used vehicles I have ever found....

5
guev1gab on 03/30/2008

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Best prices on New and used vehicles I have ever found. Good and fair guys to work with. I don't buy vehicles anywhere else (and believe me...I have tried!) nor do I service my vehicles anywhere else.


$48,488

Mileage: 16

Color: Gray

Transmission: Automatic

Body Style: SUV

City: New Richmond, WI

Engine Type: 6 Cyl

$66,888

Mileage: 12

Color: White

Transmission: Automatic

Body Style: SUV

City: New Richmond, WI

Engine Type: 6 Cyl

$83,440

Mileage: 13

Color: White

Transmission: Automatic

Body Style: Other

City: New Richmond, WI

Engine Type: 6 Cyl

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