Berkeley Ford

Poor customer relations from the G/M and service manager

They failed to file a rebate for tires purchased and failed to make it good. G/M and S/M was unhelpful. The after the sale service is less than what one would expect for a ford dealership. I like ford products and am glad that other dealerships are close-by.

Looking for a good used car

I was looking for a low cost used vehicle, I saw one I was interested in. I talked to Jerry Bradley Sr. on the phone and went to look at the car the next day. It was everything they sid it was and I bought it with no problem, everything was smooth and professional.

Kicked to the curb.

I purchased a 2014 Explorer about 4 months ago. Since it was late in the evening I was told that someone would give me instructions on Ford Sync and an owners manual the next morning. 2 sales people told me it had navigation and all I needed was a SIM card. I found out from Ford that was not the case. Navigation is installed at the factory. So now I have no instructions, no owners manual, and no navigation. I called the sales manager to speak with him about this and he told me that he would talk to the sales people and get back to me. It's been 2 months and I'm still waiting. I will not buy from this dealer again. Apparently once you make the purchase they are done with you.

Quick service

These guys are always quick to get me in and out, and they don't tryo to upsell me for something I don't need.

Jerry Bradley is Incredible

I am impressed with Jerry's professionalism and honesty. Without any hesitation at all, I would do business with him. Jerry is a man to be trusted. He defines this dealership with his character.

2009 Honda Accord

Dash is an excellent salesman and I am sure he was a great football player! We got a great deal on our 2009 Honda Accord. We had been looking for quite awhile and the price at Berkeley Ford was lower than any in the area. It is so nice to have a reliable car with a low monthly payment.

ford escape

Staff very helpful had car serviced. Explained about our credits we have for free oil change

THOMAS W KARABEES JR

The was OK, quickly completed. When I bought the truck, I was told that it would come with tires for life. Now that the ownership of the store has changed that is no longer part of the deal. That is one of the reasons for getting it there. Now that I have been told that new tires will be needed the next service. With this in mind, I will need to start saving up for new ones. With less than 36K on the truck, I will need to begin to shop around. I know that the dealership has been sold, but you would the new owners would honor the deal.

Engineering Manager, EE

I only use a FORD dealer to take care of my vehicles and I have only used Berkeley Ford to take care of my vehicle. Great service so far.

Great facility

I don't have anything bad to say you guys are doing an outstanding job keep up the good work.

Quick and Efficient Service

As usual the service department staff was courteous and efficient. Dropped our Ford F150 off for 70,000 mile oil change and tire rotation. It was ready when promised, no issues.

Great, quick service

I always love coming to Berkeley Ford. The entire staff makes you feel welcome.

Great Buying Experience

I purchased a 2015 Explorer XLT. This is the fifth vehicle I have purchased from Berkeley Ford. I have always been treated great with no high pressure sales pitch. I pick my vehicles and negotiate the buying price and have never walked away dissatisfied. The entire staff is friendly and helpful. The service department is fantastic. I recommend Berkeley Ford to all.

Great first vehicle service on new Focus

I brought my 2014 Focus in for my first oil change which was complimentary! All I paid for was my tire rotation. Staff was so nice, waiting room very comfortable, and the salesman that helped me (Elijah) purchase my vehicle in December 2014 saw me in the waiting room and stopped in to chat!

OIL CHANGE

THE TEAM WAS VERY FRIENDLY AND HAD US OUT WITHIN A REASONABLE TIME. WE ARE HAPPY WITH THE REWARDS PROGRAM,TOO.

Great service!

Berkeley Ford made buying our vehicle easy! Very knowledgable and easy to deal with!

Great and quick service

The staff at Berkeley Ford got me in quick and out ahead of the estimated time to compete the service. I have recommended Berkeley Ford to several of my friends, which is something I rarely do, and only if I am sure my friends will receive the same service.

Great Sales Team

F150 2014. Jerry was an excellent and knowledgable salesman who made the process simple and fair. I would recommend Jerry to any of my friends or family who were in the market for a Ford product!!!

I'm not just a number here! I'm family.

I love this place!!! Great staff, great prices and great environment.

Great service, great people

Great people, great service I highly recommend them to anyone looking to buy a car or truck or just need a reliable service center.

great service

I made an appointment to have the oil changed and rotate the tires. I was in an out in the appropriate time. The person handling my job was cordial and efficient and I appreciate that I was treated as a valuable customer.

Service

The service performed on my Fusion was very good. I will be back when it is due again.C. W. Price

Great Services. Great Cars.

It was a great experience. I was walked through the entire outside and inside features of my new car. Everything was taken care of and I had no trouble getting my vehicle whatsoever.

Happy customer

Very fast and friendly! Love the free wifi in the waiting area

great ford dealership

I purchased a 2015 ford f250 platinum with the 6.7L engine. The sales woman was very attentive and helpful. They gave me a very fair trade in value on my car and the owner was able to finance me with ford at a great rate. They cleaned the truck and had it all ready by the time I was finished with the finance guy. I would definitely come back to purchase another vehicle from this dealer.

MY GREAT VISIT TO BERKELY FORD

Mr Jerry Bradley was very professional,Explainng every detail councerning the Truck, MrGoodyear was very helpful also,All a round a very good experience.

just in

No changes love it. The people in services are the best. I send all my friends here.

Good experience buying from Berkeley Ford.

Your saleswoman was not pushy and when there was a question that she was unsure of, she wanted to be sure she had gave us the correct answer, So she went and asked someone else. We're pleased and happy with the Explorer and no buyer remorse.. I retired from a Ford supplier Bosch and I know Bosch makes good parts for y'all... We enjoy our Explorer and will probably buy a F250 diesel when our GMC 2500 diesel gets 300k ( we're close )..

great service

Jerry was great and helped make the whole process easier. They were fair and helpful in all aspects. We love our new car.

Used sales

Worst customer care I have ever experienced. Never would return my calls. Purchased from ford dealership who wanted to sell one. Kept saying they would call right back,never did. The salesman knows who he is. JB.

Friendly fast service

The entire service department were friendly and helpful. Julie,Lynn,and Steve were a great help to me and very friendly. Thank all of you very much.

Forget the Big Dealers!

We needed to add a service vehicle to our company "Fleet". We knew exactly what we wanted and had no need to drive around town researching pricing when I could just do it from my desk, utilizing the internet. I called several dealerships (who we had used in the past) two of which did not even return my phone calls-both were called repeatedly. I called Berkeley Ford and spoke with Jerry Bradley, not only was he was helpful-he went above and beyond to help me buy a Transit Connect-sight unseen! He was attentive and called me back when he said he would, he did exactly what he said he would do through the entire process. Let me say-pricing is pretty close to the same around town for vehicles, what Berkeley Ford sold me was "service", service I did not receive from the big dealers. Our next Connect will be purchased from Jerry at Berkeley.

mrs....

always a pleasurable experience - friendly and very helpful staff - techs do excellent work

Great services.

I took my 2013 Escape in for its 10,000 mile checkup and oil change. The service was provided in the promised time. Everyone was very courteous.

Service

Always a pleasant experience. Service only took one hour.

Service

I was there for a scheduled service of an oil change, tire rotation and fluid inspections. In the past my husband always took care of the car and now I'm doing that task. I do not have the knowledge of what needs to be done, so I am greatful for the help I do receive from the service department.

Customer

Everything went well. Staff was very nice.Your waiting room could do some good house cleaning and the lobby music volume could be turned down a little so people in the waiting room can hear the TV without turning it up so loud!

great service

The staff and service was what I've come to expect from ford dealers excellent.. I found the car I wanted on line..when got to the dealer ship they had it waiting for me.. I did the paper work and bought car.. my wife loves it.. thank you

Great Service

Oil change and general checkup prior to taking a long trip out of state.

Great buying experience!!!!

great dealership. our salesperson was very helpful.great sales experience will continue to return for sales and service.

Mr. Leroy Pinckney

The service at Monck corner ford was very good. and i all ways recommend you'll to freind and familys. Leroy Pinckney

OIL CHANGE AND OVERALL INSPECTION

THE FOLKS AT BERKELEY FORD DID A GREAT JOB ON OUR 2012 CHEVY COLORADO PKP. WE REALLY LIKE THEIR OWNER ADVANTAGE PROGRAM.THANKS TO EVERYONE THERE. EVERYONE WAS VERY FRIENDLY. THANK YOU.

Pepe's C-Max Hybrid

C-Max Hybrid. Love the car, but it was not too clean when I received it. The windows were filmy (and still are cloudy) and the interior needed a good cleaning. I appreciated the full tank of gas and offer of a new battery, and when the TPM light came on, that they took care of inflating the tires properly. But that should have been done before I left the lot, even if it was a Saturday afternoon. I didn't necessarily want to come back, you know? That said, it's my second purchase from the Moncks Corner dealership (first was Woody Bilton) and this is my fifth Ford. I love 'em all!

Fast Friendly no pressure

Salesman Ken very helpful and kind. Quick to return calls and was personable.

Berkeley Ford made shopping easy!

My wife had contacted Jerry at Berkeley Ford and described the truck I was looking for. We met with Jerry the next day and he showed us a truck that met the description my wife had given him. The truck was a F150SXT and it fit the bill! After a test drive (which was excellent) Jerry showed us more trucks on the lot. We came back to the first one and the deal was done. Jerry was a first rate individual and answered all of our questions. His easy going manner made the shopping trip into a comfortable visit. I would recommend Berkeley Ford (and Jerry)to anyone who dreads the trip to a dealership. (even if Jerry is a Clemson Tiger fan - Go Dawgs!)

Very Friendly Staff and Management

Very friendly staff and management. I am enjoying my new Escape and have receive several compliments.

S-10 Service

Service good friendly personal Everything good. Thanks

Scott Branyon

Very nice and helpful , I will drive the 3.5 hour drive again.

CAPT. THOMAS W. KARABEES, JR.

The service was quick and c.orrect. The employees were displayed a real interest in helping

Caring people!

I went at a busy time to get my car serviced prior to my taking a trip for Christmas. I had to wait for 2 hours to get the oil changed, but I was told that it might be that long when I check in because of the number of people ahead of me. I was satisfied with the service that I got that day. I had gotten accustomed to making an appointment for this routine service to my vehicles. This is the 6th vehicle that I have purchased from this dealership. I made a promise to Michael Dew when I bought my first car there that I would always bring my cars, SUVs, and now the Edge back for service. I have kept my promise with all six vehicles.

GOOD SERVICE

GOOD EXPERIENCE. WILL RECOMMEND TOO OTHERS SHOPPING FOR A NEW CAR

Great Service, The facilities were good.

I had good service with your service dept. While waiting I met a saleman named Jerry. He was very nice. I talked to him about getting a Ford Fusion, and he showed me the one in the show room. I did like it, but I couldn't make up my mind about the color I wanted. I told him I would be back in a few days but I didn't make it because I got sick. I will be coming back to see Jerry to talk more about the car.

Your salesman Jerry is the Man.

You need more qualified tech's , so when you promise a simple job out there wont be any hold up.

Collision repair

Everyone at Berkeley Ford was helpful. My car was ready for pickup sooner than I expected.

Awesome sales staff! No pressure.

Purchased a new Ford Focus SE 2014. Elijah was awesome. He worked with my dad to get me the perfect car for me. He helped me with rebates and was so considerate, no pressure, which means a lot to me. Jim helped with my financing and was also very nice, he explained everything and made sure I understood. I just can't say enough positive things about Elijah. He went over how to operate the car and told me to call him if I had any issues. He is just a great person and that makes buying a car a fun experience, not stressful. I would definitely recommend Berkeley Ford to family and friends.

Review

2005 F150 Good service in a timely manner. It makes me want to come backevery 5,000 miles.

Oil Change

Oil change took longer than expected. No reason given.

Great service.

Ford Focus. Great service. Helpful staff. Thanks !

Great People

Enjoyed meeting the people at Berkeley Ford. I had a new salesman which did not know a lot about the F-350 Super duty that I was looking at as he was new to the car business, but I think I taught him everything I knew as I have been studying them for awhile. I did like his no pressure sales approach as I did with everybody else as we went through the buying experience. Garret and Louie made me feel like I had known them for years even though I had only met them that day. Even after the sale I had a couple of issues with the truck the night I bought it and called Louie about it. Garret called me back and was there to help after the dealership had closed meeting me there and giving me something to drive until it could be fixed. I would buy from here again!

customer

JERRY was very helpful,I purchased a 2014 f-150 pick-up truck. THE staff was very friendly.

Wonderful service

We purchased a 2015 Ford Escape S and we're very happy with it. Very nice, professional salesman and staff. They stayed late and bent over backwards to accommodate us. And it was an honor to meet the new owner who is very cordial. Thank you.

great service. friendly staff very helpful

I am very pleased with my service will continue to get services done at Berkeley Ford

Service

Great Service- As Usual (Sorry, I do not know 50 Characters - Know one(1) - Jimmy S.)

Great First Time Buying Experience

Chuck Hughes is a great sales man, but he definitely lets you know it's not about getting your money. The rest of the staff was polite and helpful as well, and they don't put on a fake appearance of wanting to help. The only thing I didn't like about the facility was the location, which is a bit out of the way for me, but that doesn't trump the great first time buying experience I had. I would definitely recommend Berkeley Ford for anyone looking to purchase a new vehicle, and look for Chuck Hughes. He'll take great care of you!

review

People were friendly, helpful, and pleasant. could not get the phone to work with sync.

Quick and Friendly Sevice

Quick and friendly service. Great dealership! Always happy to help and staff is pleasant

Oil change

I had my oil changed. The staff was very helpful and answered my questions.

Great service! Highly recommend.

Purchased a Ford Edge. Salesman was very helpful and never put any pressure on me to buy the car. They made the transaction smooth and car buying easy.

A PLEASANT EXPERIENCE ( UNUSUAL! )

MY WIFE TOOK THE F150, THAT WE PURCHASED THERE, IN FOR A TIRE ROTATION AND AIR FILTER. SHE SAID SHEWAS PLEASINGLY SURPRISED AND WAS IMPRESSED WITH THE SERVICE WRITER JULIE ALLEN AND HOW WELL SHE HANDLED EVERYTHING. A COUPLE MONTHS AGO MY WIFE AND I WERE UP THERE LOOKING AT THE RED MUSTANG CONVERTIBLE AND ALSO CONSIDERING ANOTHER F150. WELL CATHY ZEIGLER WAS SO HELPFUL AND NOT PUSHY WHICH IS A VERY NICE TRAIT FOR A SALES PERSON. WE DO PLAN TO COME BACK SOON AND TALK TO CATHY AND PURCHASE. THANK YOU FOR SUCH GREAT SERVICE ( FROM SOMEONE WHO HAS SOLD CARS AT A DEALER IN MARYLAND) RON & DEANNA RIEGEL

Jerry Nettles

staff was helpful and service was good. I have an F150

mister

your service dept is commendable and we appreciate them being there for us.

Berkeley Ford - Always Great Service

I appreciate the responsiveness (Thank You Julie) to get me in without an appointment and get the batteries replaced in my truck since both of them were dead.I had called on my way to the dealership and indicated I would need both batteries replaced. The response I got from my Service Advisor was: "No problem, we'll get you taken care of". I was in and out within an hour.....Much Appreciated,Ralph Pankow

2014 ford fusion

Everyone was very nice,and was very easy to deal with. They walked us through all the options.

Brake Job

I brought my 2013 F150 in to have the front brake job done. Come to find out one of my calipers was bad, so they explained everything to me before hand and it was fixed the next. I will be back in the future.

Car buyer

2014 Ford Escape. The salesman, Chuck Hughes, and the rest of the staff involved in the transaction were very easygoing, friendly, and helpful.

Great Service

I had a great experience at ford. everyone of the staff members treated me great with the upmost respect. I felt just like family.

City of Goose Creek Supv.

This was one of the few times at a dealership when the process was pleasant.

Great service and attention to detail.

I got a computer alert that the brake fluid was low. Called the service department and got an appointment that afternoon. Although they were not able to fix the leak that day, Enterprise was called and I got a car to get home. A part was ordered but didn't arrive and I kept the rental for a week. I was told the part was on back order and that was why it took a week to repair my Edge. I was surprised that it would take that long, but was glad that I had the extended warranty for a rental car at no expense to me because I had obligations as past president of South Carolina PTA and had to be on the road several days for that association. While I was glad that the gentleman also fixed the sync system that was giving me difficulty and later he showed me how to get more use of that system.. Over all, I was pleased. I am single, travel by myself all of the time, and need to know that my Edge is in maximum operating condition as much as is humanly possible. Thanks.

dont do it

I went to berkeley ford and their new owner is a joke. When i told them what i was looking for they told me i needed to "suck it up and dish out some more cash for the right car" and when they tried to talk me into a red escape that was cheaper and i didnt like the color he said "ok, now you're just being stubborn, you either need to deal with the color or spend more money". I have never been treated like that a car dealership and i will not go back.

vehicl purchase

need to be more willing to lower their price and give customer more value for their vehicl.

Best place for service. Hand's down.

Steve Saturday is a courteous and thorough manager. Taking time to explain and diagnose any issues that may affect the symptoms of the visit. I have recommended this dealership to all my friends and family. Thank you.

Purchase experience.

Jerry Bradley stepped us through the various options that were available on the vehicle we were choosing and answered all our questions. He is very knowledgeable on Ford products and appreciates the needs of the customer. Jim Goodyear did an excellent job on finance arrangements and was a pleasure to deal with. All of the staff I met at Berkeley Ford made a good impression on my wife and I. We couldn't have had a better experience on a new car selection. We are now enjoying our new Ford Escape. Thanks Berkeley Ford!

I give the ratings above because I am very satisfied with...

I give the ratings above because I am very satisfied with my purchase of my Mustang. My salesman was helpful, polite & professional.I will highly recommend my family/friends with a smile.thank you

My experience working with Mr. Bradley has been a...

My experience working with Mr. Bradley has been a wonderful. He was consistent and worked very diligently in getting me finance with ease. I highly recommend Mr. Bradley as the sale person to go too when you're in the market to shop for a car. This is my reason for giving him the rating that I did.

The salesperson, Jerry Bradley, makes this dealership. ...

The salesperson, Jerry Bradley, makes this dealership. This is the second vehicle I have purchased through him in the past year. Great to work with!

Very prompt responding to my inquiry

I was a prospective buyer from out of state. Salesperson was very prompt responding to my inquiries. Have not purchased yet.

Jerry Bradley and the dealersip were a pleasure to deal...

Jerry Bradley and the dealersip were a pleasure to deal with! No pressure and first rate service. I will recomend the dealership and Jerry to my friends and neighbors when they are looking at a new Ford purchase.Thank you!Curt

great dealership to work with. they were very helpful in...

great dealership to work with. they were very helpful in gettign me a great rate. i have never had that good of an experience. and they were very helpful helping me setting up my sync devices. i have never had that good of an experience anywhere. i woujld recommend to family and friends

Cathy was very helpful with my purchase. She really made...

Cathy was very helpful with my purchase. She really made my buying experience very easy and hassle free. I would highly recommend Berkeley Ford to my family and friends.

On 12/6/13, I puchased a 2014 Ford Focus from Berkeley...

On 12/6/13, I puchased a 2014 Ford Focus from Berkeley Ford in Moncks Corner. From strart to finish, it was a very nice experience. Jerry Bradley was the salesman. Jerry was very professional and informative throughout the process. Jerry answered all my questions fully and made the process very easy on me. I also found others like Jimmy Goodyear very pleasant to deal with. I look forward to having my Focus maintained at Berkeley Ford. I will gladly recommend Berkeley Ford and Jerry Bradley to others.

bad 2012 fusion

bought a 2012 fusion and has been in the shop 7 times in 6 months weve had it, miss fire, tires , ac twice .had to tare the dash out to fix the ac, computer ,coil packs, spark plugs, gas filler neck ,and this was a certified car. ok. tried to trade it back in but ,I wasn't going to take that bigg of a loss on the car.could not get any help from the sales people.will never buy a car from there again,

johnny altman

jerry bradley sr was the salesman that helped me. he is very nice, honest and truely cares about people. he went out of his way to make sure i was happy. dont everything that he said he would do.

jerry bradley sr is very honest and friendly ,not...

jerry bradley sr is very honest and friendly ,not pushy.he went out of his way to make sure i was happy.chris is the best at fixing trucks in the world, yall are very blessed to have him.

Berkeley Ford is about 41 minutes from our house but we...

Berkeley Ford is about 41 minutes from our house but we were in the area and stopped to see if we could find a newer car for our family. we looked at some other dealerships in the area and felt frustrated after each one. when we arrived at Berkeley ford we told them what we wanted and they worked hard to give us everything wanted in a car and then some for around the same price! great service and sales team. I would recommend anyone to go there. and ask for Jerry Bradley 843-761-8284.

Awesome team and service!

Berkeley Ford is about 41 minutes from our house but we were in the area and stopped to see if we could find a newer car for our family. we looked at some other dealerships in the area and felt frustrated after each one. when we arrived at Berkeley ford we told them what we wanted and they worked hard to give us everything wanted in a car and then some for around the same price! great service and sales team. I would recommend anyone to go there. and ask for Jerry Bradley 843-761-8284.

Surprising experience...very happy!

Last week I went to this business VERY unhappy and ready to give Ford a piece of my mind!! i had an issue with my vehicle, which is new. Needless to say service basically excused me out of the way and sent me to the waiting room. Long story short the young girl up front managed to change my demeanor completely. She was smiling, sweet, offered every beverage and snack possible, listened to me rant (I even cursed at her and she was completely un phased and didn't change attitudes at all) I'm ashamed of my behavior but to me that is what great customer service is all about!! My car was eventually fixed and runs perfect again. Great job to them for having such caring staff members!!

Best Dealer that i have dealt with - Ever !

Jay Heyward took care of all the details , went beyond my expectations . I will contact Jay first when i want to buy another auto . He is a Pro that cares , thanks Jay .

Excellent service in all departments

I have bought two vehicles from Berkeley ford and am very happy about how everything was handled. My whole family brings their vehicles in for service and bodyshop. They have been wonderful and i will continue to use them in the future.

Great experience!!!

I had such a great experience at Berkeley Ford! As soon as i walked in the receptionist was very helpful in finding me the right person. My sales person was awesome and made my experience there an enjoyable one! They have a great selection of new vehicles and a lot of really nice pre owned as well to choose from. Once I chose a car the process was quick an easy and I LOVE my new Ford Escape!! I will definitely come back when I'm ready to purchase again!

Good visit

Miss e must have went there on a bad day. I didn't experience that at all. The staff was courteous. My oil was changed promptly (they expect you out within 30 minutes). They had free popcorn and very nice and comfortable customer lounge. Yes, the facility itself has age but it's the people and the service that keeps me a customer. I tell all my friends and family about this gem in the country.

You reviewed in the last week Quality Poor to fair...

You reviewed in the last weekQuality Poor to fair Appeal Good Service Poor to fair THE SERVICE DEPT IS AWSOME BUT THE SALES STAFF, IN PERTICULAR CATHY IS A SNAKE.....WE PURCHASED A USED CAR FROM THEM IN JULY AND THEY ASKED US IF WE WANTED AN EXTENDED WARRANTY AND WE SAID YES......THEY DIDNT GO INTO ANY DETAILS ON THE WARRANTY WE PURCHASED......THE CAR DEVELOPED A BAD OIL LEAK AND WE TOOK IT IN TO FIND OUT THAT AFTER 5 MONTHS WE WERE ONLY 63 MILES AWAY FROM THE WARRANTY EXPIRING.....IF I HAD DROVE THE CAR 1 MORE DAY THEN I WOULD HAVE BEEN SCREWED......THEY CHARGED US 2000 DOLLARS FOR THE WARRANTY AND IT HAD A 200 DOLLAR DEDUCTABLE WHICH WE WERE NOT EVEN GIVEN A CHOICE THEN TO TOP IT OFF , I GOT GOING THRU THE PAPER WORK AND I HAD NOTHING ON THE WARRANTY THAT WE PURCHASED......WHEN WE TAKE THE CAR IN FOR THE REPAIR AND COMPLAIN WHEN WE FOUND OUT THE WARRANTY THAT WE WERE SOLD THEN THEY GO TO OUR FILE AND IN THE FILE WAS OUR COPY OF THE WARRANTY.....THE SERVICE DEPARTMENT HAS INFORMED US THAT WE WERE SCREWED.......ON TOP OF THAT THEY DONT EVEN HAVE THE TOOLS TO FIX OUR CAR SO NOW I HAVE TO GO BACK UP THERE AND PICK UP MY CAR AND DRIVE IT TO A VOLKSWAGON DEALER TO HAVE FIXED..............IVE BEEN CAR SHOPPING FOR A SECOND CAR THIS WEEK AND I WOULDNT EVEN CARE TO GIVE BERKELEY FORD A CHANCE FOR MY BUSINESS

bad service visit

just pulled in for a oil change and took awhile for someone to wait on me, then the guy was just plain rude, like i was stupid and did not know anything about my car, too forever, charged too much and greasy fingerprints on my seat, last time i ever go there, the facility was old, nasty and dirty

See Byron Lee

Good exerperience. I was Lucky to have Byron Lee work with me. "Fun" is not a word you normally use to describe the car buying experience, but I have to say, it was not the dreadful car buying experience I have to say. I would go back to Berkeley Ford.