Ben Mynatt Chevrolet

Easy buying process

Bob Bost was extremely helpful and convenient with me as I lived a little over an hour and a half away. When I came in everything was ready to go and made the buying process so much easier than any purchase I've made in the past.

Home town Service with a smile

My wife and I where in need of a new vehicle I drove a Chevy Malibu for 10 years and had 240 k on it and was still going strong But wanted a new car. Bob Kruger from Ben Mynatt Chevrolet showed us the new Chevy Malibu and my wife fell in love with it. We where on a budget and needed to stick with in that not only did they get us the vehicle this was the best and easiest sale ever in and out in 2 hours

GREAT SERVICE, FRIENDLY EMPLOYEES

EMPLOYEES WERE VERY FRIENDLY AND EFFICIENT. CAR WAS READY IN LESS TIME THAN EXPECTED. LOANER CAR WAS PROVIDED WITH NO PROBLEM.

Awesome customer service

Everything always seems to work-out in the long run. If there is ever a problem with the service they will take care of it in the long run and even if I leave their lot not 100% satisfied, I know it's not intentional and just a miscommunication and everything always turns out for the better and i appreciate everything they do and thank AL in the service department for putting up with me :-)Thank you !-Matthew

Excellent Service

Excellent service. Excellent team. Al Condrey took care of everything. He was very thorough and completed everything on time. Thank you.

Ben Mynatt Cadillac excellent customer service

Prompt, courteous, and excellent service. I have never been to a service appointment where they were so friendly, informative, and provided such quality customer service.

Great warranty service experience

Brought my wife's Equinox in for its second warranty service. We had an appointment; it was acknowledged by Drew and service was quickly provided.....we were in and out in about an hour, Customer waiting area was clean and comfortable

great service, curtious, very informative.

I walked in early morning with no appointment. Needed a 12,000 mile warranty oil change. treated very nice and was immediately taken care of.Thank You, Jeff Lawler

Well maintained facility.

Got in and out in a reasonable time - Technicians were competent in my observation - The price for services rendered were acceptable.

love the new showroom and employees

We went to the dealership just to see what options we had, were wanting to have a car with a back-up camera. We were not planning to buy a car for sure. The salesman and office staff were very accommodating and helpful.

Great experience! Definately recommend

This was one of the easiest trades we've ever done. Staff was very friendly. Buying a new vehicle is not a decision we make without a lot of thought, so we appreciated the fact that they didn't pressure us into making a decision before we were ready.

excellent and professional facility

Great and awesome customer service,specially Chris Moulding at the repairs and service department excellent and professional guy.thank you for everything.

Trade in Purchases

Friendly people that will go the extra step to ensure you can accomplish what you are wanting to do with your new vehicle purchase. This is my second car from you guys.

Clean and modern

I was never given an explanation as to why the pully's on my truck needed replacing. I don't think it is a common problem. Was it some kind of defect?

Fantastic visit

Al was very helpful and personable. I enjoyed working with him because he let me know every little detail. I just needed an oil change and he looked and found a few more things that should have been done at that point. Thank you so much for keeping me safe!!!

Awesome!

I was late to my appointment due to battery issues, Dave did not even hesitate to accept me. Thankfully!! Thank you, i am very pleased

Great service

went in to have my truck serviced and found out it had a recall on the 4WD that was also taken care of while I was there. great service and friendly people.

They know their business and always with a smile.

They are wonderful, always with a smile. I would not go anywhere else. Thank you for hiring these great men.

Service

I'm going to have to take my car back in soon as they did a tire rotation and now my tire pressures are all over the place.

Friendly and professional. Top Notch!

This was my first trip to Ben Mynatt for repairs on my Chevrolet Impala. You diagnosed and fixed my car in just a couple of hours. It was less than the original estimate so that made me very happy. I enjoyed your waiting lounge! But most of all, every person there was very friendly. Thanks for treating me and my car well.

Great experience

Bill Howsare went above and beyond. He worked with me on pricing and was courteous through the whole process. Bill even went above and beyond to help me when I left my tools in the loaner truck provided to me while my truck was being detailed. He went to the dealership on his day off, picked up my tools, and brought them to me at work. Thanks Bill! I really appreciated that!

BRAND NEW CAR

IT WAS A MIRACLE THE WAY THE DEAL WAS WORKED OUT I TEST DROVE ONE DAY THE NEXT DAY CAR WAS MINE SO SURREAL

Graet service

My salesman Bob Bost was very patient, knowledgeable, and polite when I visited your dealership which ultimately led to the purchase of a new truck.

Great Service

I had the first Oil Change & Tire Rotation on my 2015 Cruze LTZ RS. I has a great experience and the service tech answered questions about various things about the car.

Great service

I went in for my first free oil change on my 2014 chevrolet cruze. The staff was friendly and took care of everything for me. Didn't have to wait in the lounge long. The lounge was great even had some free snacks and drinks for customers. I was happy to see the soda machines were only 50 cents a can. Great price. Hate paying 75 cents for a little can of soda.

Love this dealership

Every one I have encountered at Ben Mynatt Chevrolet is always so friendly and helpful. Our services have always been handled very quickly and professionally.

Friendly service people Nice customer waiting area

A little slower than promised, but Drew did everything he could to make up for it. Otherwise, seemed to go as expected.

Great service at Ben Mynatt

I had a good service experience at Ben Mynatt.Brand new 2015 Equinox, but radio kept freezing up and could not be turned off.Service replaced it with a working unit.

Excellent dealership! Knowledgeable staff!

Ray Overby is by far the best salesman I have ever had the pleasure of working with. He is attentive and knowledgeable. I will definitely be returning to do business again in the future.

Great service, warm atomsphere

It was great, the salesman was courteous and informative. Everything went well. The surroundings were clean and the associates were friendly.

good service

i went through the Quick Lube..i was there almost 3 hours to get an oil change..i guess the men were doing the best they could ..but i was satisfied with the service...maybe it want be that busy next time...

Excellent service

Employees were courteous and serviced my automobile in a timely manner. A salesman came by and suggested that they clean out the air filter.

Mike Casavant

Couldn't ask for a more professional group. I worked with Chris on this transaction and he was great, followed up with me multiple times, work was completed per expectations given and no issues with the entire process. Note even when I choose not to utilize them for a particular service Chris didn't get upset (as seen at other dealers) nor act in a confrontational manner, this was highly appreciated and will solidify my decision to continue to do business with Ben Mynatt.

2015 Escalade

Our 2015 Escalade had a 2nd row seat that would not latch. The part was ordered and we were quickly scheduled. Our car was kept overnight but we were given a 2014 like-new CTS with less than 10,000 miles as a loaner. Our seat is working great after the repair. I was treated like a king! There was also an older African-American attendant who just goes overboard with everyone I see him with. He parks the cars and makes sure they stay clean. Got to find out his name! Great guy to me every time I visit!

Great buying process, customer service, facilities

Tony Stewart got the car I wanted from Parks Chevrolet.He did an excellent job and I was extremely satisfied as always.

Great service

Drew, Chris and the rest of the staff are very attentive to the customers need. They always seem to go out of their way to help you. It is a pleasure to do business with them. Their porters are very nice as well.

great service

Excellent and pleasent service resolved issue with my car efficiently. Facility is clean and employees helpful..I would recommend to others for buying or for service

Excellent Experience

I came in wanting to look at a few cars that I had found on the internet, the gentleman that meet with me was very helpful and we set up a time for me to come back and test drive it the next day..so I did and ended up buying the car I wanted...everyone there was extremely nice and helpful and worked hard to get me the best deal and interest rate possible...once everything was signed they went over everything with me about the car so that I would know all the bells and whistles leaving...all of them gave me their business cards and said for me to feel free to call them or stop by at anytime with questions.....and I love me car

Great service and great staff.

I've been dealing with Ben Mynatt since 2002 when we purchased our 2003 CTS. I don't take my car anywhere else other than Ben Mynatt. We always receive excellent service and the staff in service are wonderful. Drew, Chris, Al and the guys are great. When we purchase our new cadillac, in the near future, from Ben Mynatt, we'll take it there for service also.

Superb service, kind people, quality repairs

Drew was very professional, busy and took his time explaining to me and following back up the root cause of failure. I have never once had a bad experience from Ben Myatt. My wife and me have our cars serviced no where else and never plan to. I purchased her 2012 SRX brand new and when I purchase her replacement one day, I will be a return customer. Cecil Dunbar

Great service

I went to let Cindy know what a great job her service department was to me and my car. My questions were answered to my satisfaction and they kept me aware of what was happening to my car. Thanks so very much!

Pleasent wait

Fast, was able to wait in nice new waiting room, warranty work was being done. Service writer Ben Vogel is a pleasure to deal with. Dealership was rebuilt. All of the staff I dealt with are attentive and nice

Great Experience

Chris Cullen is an awesome sales person. We enjoy dealing with him and we have purchased every vehicle we have ever owned in the past 20 years from Ben Mynant. Thank you.

Great Customer Service

Had horrible experience at another dealership and came to Ben Mynatt and it was great!!!!Y'all are awesome!!! Great customer service.

Cadillac

They are very helpful & understanding to someone like me who knows nothing about cars. Good team. I also was happy they were able to fit me in the next morning.

Great Level Of Service

I have always been pleased with the quality of attention and level of service at your facility. Drew Vogle and others work very hard to deliver top level service.

Great service

Rudy was extremely helpful and was able to answer all our questions. Erica in insurance was also pleasant and answered all of our questions. And Betsy was quick with explaining what needed to be signed but made sure we understood it all and she was very personable.

alloson

The only thing is they need more service reps. When i called to talk to the rep they were real busy. I tried for 20 minutes on the telephone and was told by girl 9n phone they were really busy. I ended up driving to the facility to talk to rep. They did let me keep the loaner an extra day because i had a medical emergency

Great delaership, knowledgeable sales department

Ray Overby helped us find just the car we were looking for at a good price with a very fair trade in. We are extremely happy with the professionalism and the knowledge he had of all the vehicles we asked about to help us in our purchase.

Great Srevice

Salesman,Tim Bradshaw was very nice, answered all my questions, if he was not sure about something he would find out for me. Found the perfect car. They worked with me and made the deal I was looking for. Bought my last vehicle at Ben Mynatt.

Not So Routine

Took my truck to the dealership for an oil change and driver seat issue. The service was as I have come to expect with one exception, there was a large scratch on the right front fender and damage to the windshield cowl. I notified the service writer who notified the service manager. The service manager investigated the issue and contacted me as promised. Long story short, the dealership repaired the damage at no cost to me. Still a loyal customer. Thanks to the Ben Mynatt service department for great follow through!

Great, fast service

Had and appointment for 1:30 and they took my truck right in and had it done and ready for me by 2:15. Great job and as always good customer service.

Great service and timely repeirs.

I was treated with the utmost respect and will return to your dealership for my future needs. Keep up the great work.

SALEMAN NOT PUSHY LISTENED TO MY WANTS

very ATTENTIVE TO MY NEEDS. WORKED WITH ME FOR THE BEST DEAL(0 % VERUS INCINTIVES) STAYED LATE TO MAKE DEAL HAPPEN,

Good freindly experience

Are salesperson Ken Hamm did a wonderful job for us and understood are needs. This is the second vehicle purchased through him and I'm sure we'll be back again.

excellent service, new facility, great selection

Truthfully buying a new car is a pain. Ive procrastinated in doing so because of this. The day I purchased my Camaro I was shocked at how painless it actually was! Great service, answered all my questions, taught me new technology. (I had been driving 20 year old cars) Pleasant experience and hope to do again before another 20 years!

Great work by all..

Was getting some pin stripes on my car and a spoiler... Ken Mann helped my and did a great job of getting the car done in a timely manner...

Very Friendly, Honest Salemen

Everyone at Ben Mynatt was very friendly. The salesman, Calvin, made sure we knew each step he was completing. He showed us each feature of the car. This was the 3rd dealership I had visited for the purchase. Calvin ask what we wanted. He fulfilled our wants and not tactics to get us to buy a car we did not want. The other 2 dealers dismissed what I wanted and asked for--They tired to sell me a car that I told them up front I did not want. I will most defiantly us Ben Mynatt for my future needs, and if Calvin is still they I will request him.

Great Buying Experience

The Ben Mynatt dealership was very professional but above all worked very hard to ensure my automotive needs achieved to the highest degree of my satisfaction within the limitations of my budget. My sales representative always kept me in the loop during the purchase and promptly responded to all questions concerning my purchase. All the staff at Ben Mynatt were very professional and attentive to ensuring my purchase was as stress free as possible.

Straight-forward sale process

It was a straight-forward, transparent sale process. The whole transaction just took a short amount of time.

Great Experience

Great experience! My sales person Allan Mears was excellent and everyone I met was friendly and helpful. I have already recommended your dealership to my co-workers

Easy car buying experience

Ben Mynatt has been servicing our cars for years. When it was time to buy a new car and we had decided on a Chevy Equinox, they were our preferred dealer. I checked out prices and availability at several other dealers as well, from Charlotte to Atlanta. Ben Mynatt beat the other prices without any hassles. I didn't even show them the other prices. They had the car that met all our requirements. I asked for an out the door price, which they provided. Many other dealers would only give me the price before all the taxes and fees unless I met with them in person. All the negotiations took place over the phone and internet. There was no attempt to sell us add-ons during any part of the whole transaction. Overall, an easy and pleasant transaction. It will be really nice once they finish their showroom upgrades.

Excellence at it's best!

Great place, we are glad to have a connection with this dealership. They just repaired our Buick Enclave. They had it in the body shop and in the service center. They did a wonderful job all around.

Great service and very helpful sales staff.

Our experience was very pleasant and we would definitely come back again. Jeff Barlow went above and beyond to help make our experience a pleasant one.

Good service writer, clean facilities

The only comment I have is that they did not wash my car which I was told would happen anytime my car serviced.

Great Service

Service Writer, Drew Vogel, is the best and most knowledgeable that I have ever met. He always takes care of my cars and I can always depend that the work will be done in a timely fashion and in good order.

Overall awesomeness

I have an instant fear of doing any maintenance with my vehicle. I'm so afraid of the price gouging and if I'm being taken advantage of. However when I come to Ben Mynatt I know Drew is going to be there, willing to help me and make me feel very comfortable. Over all your stuff is great from the receptionist that answer the phones, the guys that change my oil and your service service department. Keep up the great customer service. In a couple years I should be able to rate your sales team..hint, hint.

Great Service

I had a wonderful purchasing experience. Everything was so smooth. My sales Rep was great. He's the reason I purchased. Shout out to Mr. Jerry. Only thing I was not pleased with was the complimentary accessories. A lot of dealerships give you hats, mugs, car care kits or let you pick something from parts department, but we got nothing. Other than that I was pretty satisfied with my purchase.

Mixed emotions

Hard for me to give an excellent review in light of the service I recvd. On a new truck you don't expect to have the truck in the service dept. for 2 weeks and four separate visits to correct the same problem , when truck was purchased 6 weeks earlier . Run in the paint on a new truck along with problems with both door windows on the same side makes me question whether or not the truck has been involved in an accident before my purchase , and then to hear the mechanic tell the Attendant that recieves the truck for service that someone has been inside the door before , and knowing that I haven't done anything to the truck makes me have many questions about the truck before my purchase , especially knowing the truck bed was scratched severely on the bed of the truck at some time by someone who had driven the truck as a loaner during a service drop off. So as you can tell by this statement , I am very concerned about this purchase , and that makes me uncomfortable . I have purchased other Chevrolet Vehicles without any problems and have been very satisfied with those purchases , but the jury is still out on this purchase , so we will see how it goes from here.

Would I do it AGAIN? YES

My new family of "friends"!!!Very concientious staff, friendly, &Very down to earth "real" folks. Really made it an enjoyable experienceAwesome atmosphere!!! Extended their personal veryBest. Thanks to everyone involved& I LOVE my new Cadi SRX. So do my 5 grandsons And both daughters!!! Cindy, knows how to "hire" the bestCompatability team have ever seen.Thats true success! (Whats the secret?) Ken Mann sales very dependable guyHelpful, trusted him completely. Thanks!and Joey Black sales mgr really puts thePen to paper to make deals fly thatProbably would not otherwise. Wow!Becky finance is a pro girl & Betsey Too we had a chuckle or two. ; -)We had fun! Got it done.Excellent!!!! Job to ALL there. Worth the extra distance traveledLinda Alexander

Great service

I was assisted by Chris King and Tony Stewart. They were extremely helpful and accommodating beyond the call of duty.

Excellent service

Chris Mauldin was very responsive to minor warranty matter as if were a major item. He has always shown concern that the service given is service that the customer warrants and expects to receive.

Frendly, great servcie, and clean facilities.

Drew Vogel does a great job and always takes care of me. He is a great Asset for your company.

Great service. Good selection of vehicles

I felt comfortable working with all personel associated with my purchase.I feel good with the purchase. I enjoyed working with the sales person, he explained everything very well.

Great Buying Experience

Scott Moore and his Staff did a Great Job. I stay very busy with work so I was put in contact with Scott Moore by Jim Lundie. I told Scott what I was trying to accomplish and Scott and his Staff made happen.....Great Job

Best car buying experience ever!

Ken and Chris were very helpful. Not pushy at all. Really enjoyed my experience! I've purchased 3 vehicles from Ben Mynatt Chevrolet Cadillac and will continue to be a loyal customer! You can't get better service anywhere!

Power Window issues

I keep having the same issue , so I would really like for my window issues on driver side of brand new vehicle to be answered , since both front and rear windows are not operating properly .

Ben My natt in Concord NC

We've been shopping with Ben Matt since 2006-7 when we made our forst ourchase. 3 vehicles later we continue to have the same FAST courteous service. Our recent visit was to ourchase for our daughter and it was another flawless experience. Thank you and special thanks to Chris King for his knowledgeable assistance with our purchase.

Great Service

From the moment I came in, Chris made me feel at home and that even an oil change was important. Had quit coming since Jimmy had left , but I will be returning since you have someone like Chris. Because he believes in customer service.

great service

I am very satisfied with my purchase so far , my one and only concern involves when I took my truck back to service dept. because drivers side door window wasn't working properly , and upon completion and pu I was told that the door panel had been removed before , and that it hadn't been put back together properly , (hence my window problem ) and the reason for the visit , so I have a concern about why the door had been tampered with before my purchase. I was told that this truck was a loaner truck which explained the scratched up bed and 2500 miles , but I was asked if I had removed the panel before , which makes no sense , due to the truck being purchased 10 days earlier and under warranty. At any rate it does concern me that somebody went in the door for some reason and the window wasn't working properly as a result. I am very satisfied with my truck and the service received , just concerned about whats been done to the truck prior to my purchase

Great Service Advisor on this service.

The last visit was very good. With the prior visits being less than desirable it was a pleasant change. Chris Beford was great; I wish I had him on the earlier visits.

Wonderful, expert personnel.

As always, our recent Ben Mynatt experience was of the highest quality. The personnel went above and beyond what was required.

Excellent Service

Drew and the service team are awesome! I brought my car in for a 20,000 mile service. When my care was ready, they had cleaned the bird droppings off my car from an annoying bird who really likes my car. The team is also friendly and very helpful. It is the best service team I have ever experienced. Thank you for making my visits such a great experience.

There was great service that day.

The person I dealt with was courteous. The replacing of the brake booster on recall did not take any longer than he thought.

Great Service

Chris is always knowledgeable and ready to help with whatever problem I may have. He goes out of his way to see that things are done promptly and correctly.

Fast and reliable service

My first time there I needed a oil change. They got me in and out quickly!! The people are really nice and offered refreshments why I waited.

Great customer service, smooth sales process

Jerry Summers was a great sales consultant. He was very knowledgeable about the cars I was interested in, answered all of my questions, was friendly and professional.

Great Buying Experience

I had an excellent experience dealing with Ben Mynatt Chevrolet on the purchase of my new Silverado. Larry Moore could not have been more helpful and accommodating throughout the whole experience. Thanks to everyone who helped make this deal a great experience.

A woman's opinion

Greg is always so courteous, professional and answers any questions I have. I'm a woman and having my car serviced makes me feel like a fish out of water but he always makes me feel comfortable when coming in for any service. I appreciate that.

Great service

Drew is the best. He needs to be recognized. I always feel comfortable with any issue if Drew handles it. He always listens and doesn't just assume. I have 100% confidence in what he tells me.

Good Service, Clean and Friendly Environment.

I needed some warranty work done. Everything was repaired and a recall was taken care of which eliminated another visit in the near future. Very good visit and the coffee was hot!

Ben Mynatt Chevrolet Service Dept

Employees are courteous and helpful...supplied us with a loaner Impala which was newer than min ....makes me want to come and check out the newer model.

Great customer service, Loyal salesman

Larry Moore was a wonderful salesman! He was not pushy and understood exactly what I wanted and he made it happen.

Wonderful service and customer service

You have great customer service, I have always been treated with kindness and knowledge of what I need. Thank you for being such a great team of employees.

Superior customer service culture at Ben Mynatt GM

I dealt with Sales Consultant Bob Brunner and Sales Manager Scott Moore at Ben Myantt while shopping two other dealers and on line for my car. They were very professional and straight forward in our communication. We quickly negotiated a fair price for the car I wanted. I will recommend Ben Mynatt and staff every chance I get.Mike Litaker

so far good service very plea

every one was very very nice welcoming and helpful all seem to be happy with there job and really no pressure

Great service

We never fail to be impressed with the expertise and the courtesy of the Mynatt personnel. They always go above and beyond what is necessary to make our visits as pleasant as possible.

Thank you!

Chris was extremely professional and made sure all of my requests for car repair and maintenance were completed. While waiting for parts to arrive, I was given a loaner car that was comparable to the car I own. The car was clean and in great condition. Overall, an excellent experience! Thank you!

Great Service

Everyone was very friendly and professional. The service writers were very personable. The waiting room was very cleanwith a comfortable atmosphere.

Replaced Idler Pulley

I had an an idler pulley replaced- noisy bearing. Did NOT have an appointment. In & out in 30 minutes!! Drew & your Service Dept. was EXCELLENT!!

Helpful Sales Staff

Alan was very helpful in the purchase of my new car. Most of the process was via email since I live two hours away. They found a car that had the options I wanted and it was ready when I got there.

great service and clean facilities

the service people are very polite and willing to do a service.its to early to tell how the out come of the service,but I will reply after one to two weeks.thanks again for the prompt attention toward my vehicle.and ben mynatt will be my repair service.

Great Sevice

Matt and Jimmy very courteous. Made visit as convenient as possible. Look forward to continue servicing both of my vehicles at Ben Mynatt.

Excellant Customer Service

Our printer would noy print & I had received an Email with a coupon for $10 off an oil change so I took A picture on my iPhone & the service rep. was nice enough to let me use that. I was very thankful!!!

Great service

e service department was excellent. They gave me all the information I needed so I was well informed on what was going on with my car. The car was actually running better than before I took it in. Great service and great work!

Great Customer Experience

I worked will Bill Tyndall through the purchase process and he did an awesome job. Ken Mann is who I worked with as far as delivery of the vehicle he did an awesome job as well. I am Completely Satisfied with my entire experience.

Transmission problem, intermittent

Brand new CTS. Computer shift problem that went away before service could see it. Reprogrammed computer and sent me on my way. I HOPE it works! Chris did best he could.

Great staff, Very clean dealership,

My wife & I enjoyed coming to Concord, NC to the dealership from Charleston. We meet & dealt with a lot of fine people. Mary Ann, Joey, Scott and Betsy. It seemed that all knew all about their Cadillac's. Staff easy to work with no one seemed to be pushy about making a sale. Also very helpful to the customer. Staff very willing to work with customer in making to get the car that they wanted easy too. In meeting other customers they seemed very happy about their car deal also. In dealing with the sales staff their time was your time and no one else. It was as if you were the only customer their and nothing else mattered. A VERY FRIENDLY STAFF. The best of all the pricing was RIGHT!!!!

I'm a Chevy fan. I can't begin to tell you how...

I'm a Chevy fan. I can't begin to tell you how many I have had owned over the years. I usually purchase in the same manner each time. I do it online, contacting the dealers in my area. Twelve this time around. I'm not a big fan of the usual line, 'what can I do to earn you business', but what really frosts me is that they don't listen. With Alan it was a completely different .approach. He was all about listening. I always order vehicles so that I can have exactly what I want. I usually keep one seven years (Chevys last) so I want it to be a perfect fit for my taste. Alan went out of way to search for rebates that I would be entitled to. I am a GM Credit Card holder which I strongly recommend. I got another $3000 off in addition to the other rebates he found for me. Alan did not pester me with calls, emails etc. Answered all my questions. Never talked down to me. Treated me with great respect. I have saved the best for last, his price was the best of the twelve. The two that were close to his price said he could not sell me the vehicle at that price. He would lose money. If you are in the market for a new car, Alan is your man and Ben Mynatt is your dealership

Great service always friendly

Useing the quick lube center is the best way for me to keep up with maint. on my truck. I have 171000 miles on it and Greg and the guys always make me aware of things that may need attention. Thanks

Excellent Service

Outstanding service. Service Writer/Specialist, Drew Vogel does a great job and is extremely knowledgeable of the serice needs for my cars. Never have to worry.

Great service, Drew Vogle is a true asset

Service dept is great, Drew Vogle is so helpful and accommodating!!! Finance manager has a bad attitude with no personal skills.

2013 CHEVY SONIC ST

CARING, NO RUSHING, GREAT GAS MILEAGE, HAS ONSTAR, XM SIRUS RADIO, BLUETOOTH, BOTH MANUAL ATOMATIC DRIVE, POWER DIGITAL DEVICES, 5 STAR AIRBAG SAFETY

My truck & car are in good hands. Good dealership

Both Silverado recalls were taken care of in a professional manner. Overall attitude within the Ben Mynatt dealership is one of "how can we help you." I own two Chevrolet products and my truck/car service is in good hands.

Excellent service, courteous employees

I went to Quick Lube for `senior day` service. Was very pleased with the service I received-was in and out in less than 15 min. EXCELLENT !!!

Very good response and great service to our needs

Ken was very responsive to our requests via e-mail. Soon he realized that we needed a clear quote with all spreadsheet details to arrive to net amount to be financed. Other dealers were not as responsive and in the end competitive like Ken did.

Professional/ Knowledgeable Sales - Geat inventory

Thanks to Ray Overby for making the recent purchase of my 2014 Malibu a "pleasurable car buying experience"! Ray is a knowledgeable and professional salesman and a positive credit to the Ben Mynatt organization.

Superb car buying experience

We thoroughly enjoyed this experience. It was easy, quick and no hassle. Our salesman was easy and fun to work with and he was experienced and made the process very simple. The deal was done over the phone and internet and when we got there we just had to get in the car. I wish we could have this experience every time we buy a car.

SALES AND SERVICE

FROM THE PURCHASE TO THE SERVICE EVERYONE HAS BEEN PROFESSIONAL AND PROMPT TO ANSWER QUESTIONS. i WOULD RECOMMEND YOU DEALERSHIP TO MY FRIENDS AND NEIGHBORS. THANKS

Remarkable customer service

I had a problem with the paint on a my new vehicle. The folks at you dealership, especially Joey Black, did everything he could to correct the issue. Even after doing so, he knew I still was not happy. He replaced the vehicle with a new one, no questions asked. The customer service was truly remarkable.

Great Service

I went to your location to get my car serviced with the intent of leaving it. That was near 11:00 AM. Drew said I could wait but i could not chance being late for a conf call at 1:00PM. Drew said he could have me ready by noon and he did. Great work!

Had to make 3 phone calls, kept getting disconnected. Got...

Had to make 3 phone calls, kept getting disconnected. Got receptionist 4 times, and ended up leaving a message for someone to call me back. When my lease is up, I will not return. We purchased 3 vehicles in 1 month, took 3 tries to get the addresses correct. Every time we had to go for service, they could not find the vehicle. I am sure nothing will be done about this...just very disappointed in treatment.

Clean facility

Everything went well until time to pay....the computer was down and Greg had to go to the service center to get my payment processed. I had to wait for that process to be completed. Otherwise, as usual, everything was good. Greg is a very pleasant person to deal with and I hope he stays in the quick lub for ever.

Great experience.

Since the loss of my husband, Ben Mynatt has been my home away from home when it comes to vehicles. I have always been treated with the utmost respect and everyone there is so nice in helping me understand vehicles. I have never had a comfort feeling at a dealership but I do here. Thanks for making this purchase such a pleasant and easy one.

Great dealership overall

I always have a wonderful experience when taking my vehicle in to be serviced. The staff is friendly and very helpful. Always answering any questions that I may have.

Service was great. Wait time was good.

While rotating my tires, they showed me a nail that was embedded in the tire. They informed me of the cost and immediately fixed the problem.

Jerry the Great!

Jerry was patient and kind. He did pressure us but was understanding and responsive to our needs including delayed return to the dealership when we me our final decision. He was a pleasure to work with!

Great service, courteous personnel, competenstaff.

As always, Ben Mynatt Cadillac went way above and beyond what was absolutely necessary, to see that we were satisfied. The sales and service departments never fail to surprise us with their competence and courtesy.

Great Service, friendly staff, attention to needs

The easiest car buying experience we have incurred due to the efficiency of the salesman and staff. Time was taken to ensure we understood about the funtions of the car and it was stressed if we had questions to let them know. Overall a GREAT experience.

Great Experience!

Everyone was very nice, and extremely helpful. Mike the salesman was very professional, and easy to work with, he did a great job. I was very happy with my car buying experience at Ben Mynatt.

My second excellent experience with Ben Mynatt

Applied at Cars.com around 8PM in the evening. I received a call at 8AM the next morning from Ben Mynatt, regarding the car I had expressed interest in. I took a break at lunch to go look at the vehicle, and drove it off the lot about 2PM. I am very satisfied with the vehicle, and the financing I received...My second excellent experience with this dealer.

friendly people

i contacted this dealership through cars.com. they're response was quick and helpful.. unfortunately the vehicle was sold but they were very friendly people & helpful.

Greet service at Ben Mynatt Cadillac!

I'm always greeted by name. The service department is always able to accommodate my schedule. The service department is very clean. Drew Vogel is a gem. He is always pleasant, personable and knowledgeable. He always contacts me to explain any issues or unexpected items. I am a very pleased and loyal customer to Ben Mynatt.

Awesome Experience ! ! !

Sales consultant Jeff Barlow is top notch in all regards. From immediately responding to my inquiry, to working with me to get a great deal, I have never had such a great car buying experience. He was efficient, professional, and most importantly, direct and honest. Thanks Jeff ! Thanks Ben Mynatt Chevrolet ! ! !

Great Experience!!!

Thank you all so much for your help with buying my first new car!

Great Service Writer/Great Facility

Unfortunately they have not been able to solve the problem. The truck (Escalade Ext) keeps losing center hubs.

Great experience

Although, I did not buy from this dealer, (however I wish I had) I was impressed with their time in getting back to me after I had made and offer online. And even though I didn't buy from them, they contacted me to thank me for considering them and offered their services should I need them in the future. They were very professional, not pushy sale tactics. Great experience overall....my only regret, I wish I had purchased my vehicle there!!!

Great Service

Very Satisfied with Jan Welsh my Salesperson, I have no problem refer this dealership to a friend or family member, thanks again. Denise

best buying experience ever

I just bought a 2013 Traverse and could not have asked for better service. Julie and Alan went above and beyond their jobs and found us more car than we had expected for the same amount of money we found online. By far the best experience I have ever had buying a car.

Great sales experience.

Ken Mann was great to work with. I talked with him over the course of a few months keeping in touch so he knew where we were at in purchasing our new vehicle. When I was ready we made a phone call and he handled everything the way I expected them to be handled when making a purchase and transaction. A pleasure to do business with.

Simply the best!!

Cyndie Mynatt is a wonderful person & great leader. She made herself available to meet with me with no hesitation. Sales person, Chris Mauldin, did a superb job. He informed me of every aspect of my new vehicle. Both Cyndie & Chris are stellar representatives for Ben Mynatt & GM. They were both gracious & generous with their time. I wouldn't shop anywhere else!!

Wonderful Service

The gentlemen in the Service and Tire areas were fantastic. They were responsive to my needs and did work in a timely manner. I say to anyone to use Ben Mynatt for your car.

I had been searching for a new truck for three months....

I had been searching for a new truck for three months. Online and driving all over NC. I met Craig and in less than a week he found exactly what I was looking for. And sold it to me for less than the other dealership I was shopping at. Thanks Craig I love my new truck.

WOW (wonderful outstanding work)

WOW(Stands for Wonderful Outstanding Work!!!)Our sales guy, Ken, was so great! You see we had gone to City Chevrolet in Charlotte, NC the week before and were umm bombarded with men that didn't know what they had or didn't have on their lot. We said no, no, no, and tried to leave and they came running to our truck and wanted our address and phone number and weren't going to let us leave. Oh we left and decided to wait til the next week. That's when we came your way. David and I got out of our car and we saw a salesman coming our way. I told David if this guy starts like the others from City Chevorlet, I WOULD TURN AND LEAVE!!! The sales guy, who is Ken, ask if he could help us. We said we were just looking. He said ok, I am here if you need me. Oh what a difference he made. His friendly approach made me ask him to show us where the auto was we were looking for. He showed us and I said no I don't want that color interior. He said ok let's look over this way and if we didn't mind walking, we could walk to the back lot. It was a beautiful day weather wise and car buying wise. He WAS NOT PUSHEY AT ALL. Now that is a sales person! I have told so many people about Ken and his manner of selling cars and how he LISTENED to me. He laughed with us and we felt like we were family. Your car dealership is like family and we were members and not red headed step children. Even Scott Ken' s boss took time to, here is that all important word...LISTEN, to me. Now that's what it is about...LISTENING. "Ears to you, Ken" Thank you for the best sell and I love my care. Monica Frank...Union County, NC

Pre-owned section

The "I am going to sell it right out from underneath you" mentality still applies at the Pre-owned section of this dealership. After speaking with a salesman on the phone we came in to look at a used truck. When we arrived our telephone salesman was with another customer so we went on a test drive with a second salesman. After the test drive we were interested but said we needed to sell another vehicle first. The salesman understood and thanked us. While in our car about to leave our original salesman came out and asked if we would be interested in trading in. While this was not our first choice he suggested we get the VIN on the possible trade and not to leave until we had at least given us a sight unseen trade value. So we spent 20 minutes contacting our insurance to get the VIN. When we walked back into the dealership we were told they had already taken a deposit on the truck. What a shock as our salesman had said not to leave as no one ever comes back if they don't do a deal on the first day. I guess that will be true for us as we won't be back especially considering the sales manager could barely muster an apology. Truly unimpressed with this "Family" dealership.

Great service

Service department contacted me for service and set up appointmnt via email. I have a very hectic schedule and they were ale to accomodate me. The staff were friendly and helpful and got me in and out in a short period of time. Appreciated the quality and timeliness of the service.

Excellent Experience

We were greeted in the sales lot by Mr. Tyler Barron within 3 minutes after we arrived. We looked at a Cadillac CTS to begin with. Tyler asked if we would like to drive it and he was extremely knowledgable about every aspect of the vehicle. We changed our minds and chose to look at the Chevy Equinox LTZ. Tyler was able to answer every question about this vehicle, too. Our purchase process was handled very smoothly, also. The dealership was very clean (including the restroom). I am trying my best to get a friend of mine to purchase the same vehicle because she loves mine so much. I told her she has to go to Ben Mynatt and ask for Tyler. The next time we purchase a vehicle, we will be going back to Ben Mynatt Chevrolet Cadillac and Tyler Barron!

Friendly Family Dealership

We have purchased one new chevrolet and a used Volvo V70 Wagon from Ben Mynatt and would not hesitate to purchase from them again. This is your traditional old time family run car dealership where you are treated like family, it is not a corporate conglomerate, the world needds more dealers like Ben Mynatt

Found My New Chevrolet Volt Here

I looked at five different Chevrolet Dealers before deciding to work with Chris Mauldin to find my new Chevrolet Volt. Chris and I worked to find the car with exactly the options, and color that I wanted. The result was fantastic. Chris had the car brought into Concord where he worked with me to trade in another electric vehicle - my Nissan LEAF. After a year with another EV I knew exactly what I needed. Chris was very knowledgeable about the 2013 Volt even though they only had 2012s on the lot at the time. When I brought the car back for the protective treatment Chris met me in the parking lot and rode with me to the Service Department. Chris spent a lot of time with me on this car and it is much appreciated. His communication through the whole process was outstanding. Most of my purchase was done online and it was nice to have someone willing to work with me in this manner. Highly recommended.

Excellent customer service!

Customer service is amazing at this location. The service hours are only M-F 730am-6pm (according to their personal website and my experience with them), so it makes it difficult if you work banker's hours throughout the week. Very satisfied with my experience though!

Repeat Customer

Really nice hometown experience from all at Ben Mynatt! I'm a repeat customer & have really enjoyed my second new vehicle from here! I've received excellent service both from the purchase to the service department! Everyone is very nice and treats you like a friend! ChrisMauldin is great with teaching you features of your new vehicle before you leave the lot! Thanks everyone!Kendra

Momma wants a Truck

My husband and I were looking to purchase a new or used 4WD truck and was surprised that with the incentives/rebates we were able to trade my SUV for a '12 Silverado and we both couldn't be happier with the whole process and the lengths they went to find what we wanted even if it was a few hundred miles away.

ok but they could have done better

they know we needed a car fast, did not give us a good agood deal on a 2012, we have bought 4 car and trucks from them, i will not buy from them again!!loyol means not a thing

Another Great Experience at Ben Mynatt Cadillac!

Our second time purchasing a car from Ben Mynatt Cadillac. The team at the dealership does an outstanding job, gives great value, and ease in the purchasing process made it easy to return to their dealership after looking at other dealerships with the same car in NC and SC. Jan,our sales person, Rick, and Scott,the two GM's, made the buying experience easy and enjoyable. A great team that understands service, value, and how to treat buyers.

Great Customer Service

When I went to this Chevy dealership, I was looking to test drive a Cruze, and although I did, it wasn't quite what I was looking for. It was suggested that I try a Sonic, and I instantly loved it. My salesperson was Marc Anthony, and he was very happy to answer any questions I had, and if he didn't happen to know the answer, he didn't make something up (which had happened at another dealership). He took the time to find out the answer, so I would be able to develop an informed opinion about the car. Joey Black took time to locate the exact car that I wanted from another dealership, which wasn't easy, and I was treated like I was the only customer there. While it can't be easy to appease everyone, these guys definitely made me feel that I was an important customer, and were willing to find me *exactly* what I wanted, rather than push me into something I didn't want. Because of this concentrated attention, I would certainly recommend this dealership.

Love our 2013 Camaro ZL-1 convertible

We have a very rare car thanks to Scott Moore, Joey Black, Roger and Adam Soper, and especially Cyndie Mynatt in Concord NC. My daughter had just bought a new Yukon and said her deal was incredible. She was treated with respect and not as a "dumb blonde". Our ZL-1 is a car to cherish for many years with our family. Now we also have a new GM dealership to send our friends and family to!

I love my new Cruze Eco!

I bought a new 2012 Cruze Eco from Ben Mynatt last weekk. The sales process was smooth, and my salesman Chris Cullen was very personable and low-pressure. They allowed me to take a couple cars home with me overnight to decide on which model I wanted. I chose the Cruze Eco. Since they did not have my particular color combination on the lot (Autumn exterior, titanium interior), they called and found one in the area and had if for me the day I was prepared to buy it. They did not charge me for this service nor did it require a deposit. By the time I arrived with my husband and kids, the car was detailed and ready to go. The whole staff was very friendly and bent over backwards to make sure that I was satisfied. I have already recommended this dealership to friends, and I will be back next time I need a new car!

PHENOMENAL experience

I have to say that I have never thought to put the words "fun" and "car buying experience" together in the same sentence until my experience with Ben Mynatt Chevrolet. That is in no small part due to the dedication of the sales team and, frankly, everyone I encountered, but particularly Ty Jaco and Chris Mauldin. Very personable, professional and knowledgeable. I'm very pleased with the overall experience from the first encounter to driving off the lot and have to say that I am enjoying my new 2013 Grand Sport Corvette very much. The car certainly sells itself, any Corvette addict such as myself knows this. However, the buying experience is entirely in the hands of all who touch the deal. I've never met a more genuinely friendly and approachable team than those at Ben Mynatt, and it's a nice change to exchange a little laughter during the process as well. As any experienced professional can tell you, the success of a company is reliant upon the quality and success of the people who work there. Ben Mynatt Chevrolet is doing it right! Keep up the great work guys! You've earned this review and the 5 stars! Thank you. Adrienne Nitkiewicz

Salesman Ty Jaco Thanks!!!!

Well I've been in the market trying to find a trailblazer ss for about 8 months now these vehicles are getting hard to find. I luck up and found one local. I called and spoke with Ty Jaco he was very helpful and answer all of my questions. I feel that the environment their was great buying process was easy and fast and they don't haggle or peer pressure you to buy like most dealerships. I would say if I was in the market for another vehicle I would highly drive another 1hr 30mins again. Thanks again Ty Jaco for putting me in this rare SUV that will sit in my garage hopefully it will be a collector!!! P.S. this thing drinks gas (Just Saying) but I love it.

Finally got a trailblazer ss

All i have to say is this place is great. Great people great environment great facility. I was in the market for a trailblazer ss for awhile now. The salesman Ty Jaco helped me out alot. I would highly recommend Ty Jaco for anything trust me. Why Ty Jaco "because he went out of his way to get me in a rare hard to find trailblazer ss that is now sitting in the garage". Thanks ty Jaco now i have car payments. But this truck is awesome very happy!!!

Great Experience

I went to Ben Mynatt Chevrolet to purchase a quality used car. I went a few times before I found the best car for my needs. I was treated kindly with each visit, and never felt rushed or pressured to make a decision. At the end I got a great vehicle! I have to say it was a pleasant experience from walking in, all the way through finance and walking out with my keys! I could not be more pleased!

Low Class

Not sure what kind of outfit this place is, but I would steer clear. I called and talked with a salesperson about a vehicle around 11am, had them run my credit to get approval for financing, told them I was driving TWO HOURS from Columbia with TWO vehicles to trade. Already had money ready to buy the truck. Deal was done. About half way there, the salesperson called me to let me know they sold the truck. Then the salesperson had the nerve to call me back in about 10 minutes to see if I was interested in a NEW truck. Yeah, sure. I'll drive two hours past the other 60 Chevrolet dealers to get your new one. NO THANKS!! If that is how they treat customers, I'm glad I didn't buy from here.

BAD service

Could not even get waited on at this dealership. Two salesmen were chatting it up and never even spoke to me or asked if i needed help. They must not need to sell cars so dont bother going here !!

buying a used civic

great experience,great price-clif was very helpful.

We visited to look at the used inventory and we found we...

We visited to look at the used inventory and we found we could buy a new vehicle for almost what we would pay for a used one. Brent went above a beyond to find us the perfect vehicle.

This was our first experience with Ben Mynatt. We...

This was our first experience with Ben Mynatt. We contacted by phone...visited...were given the information we needed and Janis set up the card..the final paperwork...and cleaned out our trade in...

I bought a 2011 Chevrolet Silverado and it was by far the...

I bought a 2011 Chevrolet Silverado and it was by far the best car buying experience I have ever had. Missy Maylott was my salesperson and she was great! She did a lot of the preliminary work for me via phone and email before I came in to the dealership, so it was very quick and easy once I arrived. Will recommend Missy and Ben Mynatt Chevrolet as often as I have the opportunity!

I had a very stress free experience when I bought my car...

I had a very stress free experience when I bought my car at Ben Mynatt. Jeff did an excellent job. This was the best car buying experience I have ever had.