Bell Mitsubishi

4.8
Overall Rating

Customer Service: 4.9 Buying Process: 4.8 Quality Of Repair: 4.7 Overall Facilities: 4.7 Quality Of Work: 4.9 Friendliness: 4.9 Pricing: 4.7 Overall Experience: 4.9


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Largest Selection of Mitsubishi Evolution

5
Miss_EvoX on 11/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I gave this dealership the full 5 stars it deserves because of their outstanding customer service. Roger took care of me two years ago while buying a Mitsubishi Evolution and again this year when I purchased a Final Edition Evolution.


My buying experience

4.8
Jason1377 on 11/23/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Quentin was a pleasure to deal with. Honest and straight forward. I traveled from Baltimore and he picked me up at the train station and made the process very easy. Highly recommended!!


Excellent service!

4.8
Tigre85 on 11/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Great and honest dealership! Mr. Guerrero was friendly, cooperative and listen to what I was looking for. Never felt pushed to buy a vehicle without looking at it in detail. After multiple test drives I was able to purchase a graeat vehicle! Will recommend to others!


Excellent customer service, quality and value

5
Bob Simon on 11/07/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have purchased 3 used cars for my household from Gabriel Guerrero at Bell Mitsubishi this year. Gabriels' spirit of "customer service excellence", along with the the quality and value of the vehicles purchased at Bell Mitsubishi, are the reasons I highly recomend the Bell Mitsubishi dealership in Rahway.


Bell Mitsubishi is the best hands.

5
Mickell Bazzey on 11/05/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I bought a 2015 evo final Edition from bell Mitsubishi, and they simply the best I will like to thank Jeff Davis he really took care of the, and I would this dealership to anyone Jeff Davis the best sale person


Honest dealings with Honest people.

5
Bruce on 11/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Went to get my 2012 Lancer serviced on October 21. While I was waiting engaged in conversation with Roger Cole. We talked about the 2016 Outlander Sport. He told me if I were interested he could give me a very good deal. Told him I might be shopping soon. No pressure from him or dealership. I shopped around a bit and almost got caught up in a lease that I didn't want. I talked to manager and he said I should take it.I told him NO way. Gave him my best deal and we were thousands apart. Left that dealer and went to see Roger at Bell Mitsubishi. Roger and his dealership gave me a car deal on a vehicle that was a thousand more on invoice and a thousand less on money. All numbers plain and clear. No hassle > Thanks to Roger and Bell for doing a GOOD JOB.


Highly recommended

5
FormerHondaOwner on 11/01/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased a 2016 Mitsubishi Outlander. The salesman, Don Paterno, showed us two vehicles, and we test-drove one of them. He was helpful, friendly, and patient. Gabriel and Neil helped us through the process of financing the car, and trading in our old vehicle. We left the dealership the same evening with a new car at a great price.


Joseph Mauro

5
Joe Mauro on 10/31/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Great product, great value. Complete staff awesome people. From receptionist at the door entrance to top management. Go and experience. You'll be glad you did.


Great Dealership

5
Gene123 on 10/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased a new 2015 outlander sport. My salesman Donald Paterno, took time to show vehiclesAnd make sure my purchase went smoothly and that I was happy with him and the dealership. I would definitely purchase there again.


Great service

5
Nelsonquintero365 on 10/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Every time I come in I'm greeted as if I'm family. I'm always welcomed and asked how me and my mom are doing which is greatly appreciated.


In and out service

5
jfer23 on 10/11/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I've been to this dealer a total of 3 times. The first to purchase a vehicle. They had what I wanted in stock, and 2 hours later I was driving home with a satisfied purchase. Roger was my salesman and he took care of me the way all salesman should. The second and third were for maintenance and service. Both times I was done in under an hour and the price I calculated for costs were right on! Definitely will go back for my service needs and when I need a new vehicle.


No hassle buying

5
Robin M on 09/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Just bought a 2014 Mitsubishi Otlander Sport from Bell Mitsubishi and had a great experience with the staff.Jeff Davis was my salesman and he was great to work with and answered all my questions. Everyone was professional and made buying my Mitsu a happy experience. Thank you Bell Mitsubishi!!Robin M


Very Satisfied

5
love new maserati on 09/29/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Friendly Service, There was no haggling. I got a great price upfront and bought a gently used car that was as described. I am very happy with the experience.


happy with my purchase

5
Henry Goodale on 09/25/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

First time in a while ,I walked into dealership wasn't hassled by salespeople. Look at several cars, asked questions about colors and options available, was helped without any commitments, Sales people answered questions, discussed options and worked out a great deal. Pleasure doing business with Bell Mitsubishi, sale people Mike and Neil.


Long drive but worth it!

4.8
Ana on 08/31/2016

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Although it is very far for me, since I am in NY, Bell Mitsubishi has always tried to work around my schedule. Everyone in the service department is friendly and very pleasant to deal with.


Great Service and good car selection

5
Anthonym21 on 08/24/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was originally looking for a Subaru WRX but after going to several dealerships none of the salesman were willing to work with me. None were even willing to run numbers with me to get ballpark figures. Then I went to Bell actually looking for a car for my fiance and ended coming out with my own Lancer Evolution Final Edition. Amer crunched numbers with me for a few hours before I pulled the trigger. This definitely gave me piece of mind and made my decision easier. Just for people interested in my situation, I was upside down and I had negative equity but Amer made it work for me. I would definitely purchase another car from here.


Enjoyable experience

5
ehod6679 on 08/08/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

From the time I got there everything was a professional experience. Gabe my salesman was a pro. For such a young man. I would encourage anyone looking for a new car to shop there.


Recent Purchase

5
shirleya on 08/06/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The staff at Bell Mitsubishi made car shopping for my daughter feel like a weight being lifted off my shoulders. They were flexible and professional. Bell Mitsubishi keeps all of their used vehicles in excellent condition and makes the buyer feel confident in their purchase. I am extremely happy with the purchase of our Mitsubishi Outlander.


Unexpected new car

5
cel on 07/26/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We dropped-by to browse the Mitsubishi Outlander & ended up taking the car home unexpectedly. We had a good experience with salesman & other staff (Gabriel Guerrero & Ira Lustbader) and they patiently accommodated all our questions and concerns.


Evo Purchase

5
LankyLegs on 07/23/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

They were very professional and straight forward about the prices of the vehicles. They made the vehicle buying experience very comfortable, I would highly suggest them to others.


Alright! Alright!! Finaly purchased 1211 evo Final Edition

4.2
Gem on 07/18/2016

Customer Service: 5.0 Quality Of Work: 2.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 4.0

I've been searching for the right Evo for me for about two years searching private owners and different dealers, stumbling on the Bell Mitsubishi lot as our last hope we were greeted with a plentiful of Mitsubishi evos we found an amazing salesman Quentin Washington, he knew what he was talking about. Quentin was a big help and made the decision clear for me sticking with bell Mitsubishi. Purchased the car without even test driving it , thanks a lot Q wish you more evo sales.


1209 Evo Final Edition

5
RunningMachine on 07/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Came in looking to test drive one of the Evos and hopefully purchase one if I enjoyed the test drive and the numbers worked. I met Amir who was very helpful in getting me the car I wanted. We went for a test drive and Amir was talking about how great the car was but the car ended up yelling over Amir further letting me know how awesome it was. That was that. The car and Amir holding on for dear life convinced me I needed this beast. We sat and worked out the numbers with his manager, came to an agreement and now I have an Evo Final Edition in the driveway.


So Easy

5
2MitsuFamily on 07/10/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We just purchased a second Mitsubishi from this dealership. The process was so quick and easy. The salesman, Andre, is very friendly and knowledgeable. He helped us find a vehicle when we weren't even sure what we wanted. We felt we paid a very fair price without having to negotiate or argue. The paperwork was organized and ready, and completed in less than 30 minutes. An overall pleasant experience.


Hassle free buying experience

5
neilmaski on 07/03/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Got here 1 hour before closing time. My sales guy, Gabriel was so helpful and friendly. He let me drove test the outlander model i want and later discussed the OTD price. I've got the unit $2000 off of msrp. There was no pressure nor intimadation exerted on me, Everything was done in transparent way from start to finish. I went back after a week and bought another unit for my daughter. The same hassle free buying experience was extended to me by this awesome guy, Gabriel. Keep it up man.


Very Good service

4.6
inajaxcity44 on 06/30/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Went to buy a car this week, it was a little rough at first when talking over the different packages when talking to the first rep ( i forget his name) he was helpful but didn't really spent good time and clarifying all the steps including last step of understanding what a purchase order is for. But the GM became involve Dan Velez. He did a great job of indulging us about our questiions on discrepancies that we saw with what the first rep didn't clarify or forgot to mention. Dan came in was more direct and gave us the clarification we needed and was missing. When we came in to pick up car on 6-29 we had a different (Jeff Davis) he was the one i originally spoke to on the phone when i was first interested in the Outlander sport on their website. He is a great rep. he is direct/more thorough/better in clarifying things, helpful, considerate polite amusing and good salesperson type. he took care of me and gave me good service to finalize my car purchase. He took the time to go over things in the car explaining how things function (bluetooth, the dashboard among other things). i would recommend this dealership. The finance manager was good but maybe is a little condensending and could be maybe a little more obliging/helpful. it felt like he just wanted to get through the motions, keep the answers to my questions short and simple and move along as quickly as possible with my signatures. I am type of person to ask questions on things that i maybe not be familiar with or need to get refreshed on if it has been awhile. i've dealt with other finance managers at other dealerships and they were helpful on getting copies of paperwork to me no matter what the paper work was. so just comparing this experience with past experiences with other finance managers.


Amazing group of people

5
Dan Koehler on 05/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My salesman, Don was more than accommodating. Wasn't pushy and made sure I was satisfied with everything. He went with me for multiple car rides when I was testing the car I was interested in. Very honest and trust worthy


Fast, courteous customer service

5
Laurine Bradley on 05/18/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went to another Mitsubishi dealer before trying Bell Mitsubishi and Bell Mitsubishi was the better choice. My sales person went above and beyond to help me with getting into a new car that I wanted.


Amazing!!!

5
beatrice correa on 04/16/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The atmosphere at Bell Mitsubishi was great. Our sales consultant was wonderful and not rushing you to make a quick decision which we really liked.


Honest people

5
FEGSR on 04/11/2016

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The salesmen here are friendly and are not pushy. They try to make sure that you are informed with your purchase and go out of their way to ensure you are satisfied.


The best customer service I've ever had

5
Giomoon on 03/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I went with the intention of just looking at Mitsubishi Mirage because of the awesome deal they had but I ended up purchasing one 15 mins into my customer service experience. Quentin is one of the coolest and down to earth salesmen I've ever met. I would recommend this dealership to anyone who is looking for an awesome deal!!


I can count on Dominick's years of experience and honesty. .

4.8
On the road on 03/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

We own two vehicles manufactured by Mitsubishi. An Outlander and Endeavor. They are both 2007. Bell has been servicing our vehicles ever since we purchased them. We've had nothing but impeccable service by them. 2014 my husband made up his mind to trade-in is Outlander for a late model Montero. The main feature he needed about the Montero is the height, easier for him to get in and out of the vehicle. Plus he likes that style. He didn't luck up locating a Montero within eight months. He settled getting a vehicle similar to it, the Nissan Xterra 2011. He's very please with it. The dealership where we bought this car said you have seven days to test it out. I drove the car. Real nice drive but, did not feel secure with the brakes. The car stops fine. When press on the brake pedal it would go a little too close to the floor to bring it to a full stop. I was petrified . My husband said let's take it to Bell to have them check it out . I called Dominick, Service Manager told him we bought an Xterra and would want an overhaul inspection done on it. He said bring it in. His team did the inspection . They found that the vehicle is in need of oil change, replace rear brakes they are rusty, brake pulsation coming from front rotors, resurface the front rotors and change the wiper blades they are squeaky. We went back to the dealership where we bought the vehicle. Presented them the inspection list done by Bell. They complied. I drove the the vehicle when the car was completed of repairs. the breaks still didn't feel satisfactory to me. I called Dominick the next day telling him I don't feel any difference with the brakes. He said bring the car back he would check it over . I called my husband and told him to take the car back to Bell when you're done with your errands . Dominic gave it a test drive and he says that he can feel that the brakes have been serviced. Now I am convinced my mind is at peace. Continue the great work.J & N HallRoselle, NJ


Outstanding

5
Charlotte Brown on 03/30/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was very pleased to visit the Bell Mitsubishi Dealership on yesterday 3-29-16. I went in just to look and after being approached by salesman Quentin Washington I was sold. I will recommend Bell Mitsubishi to all my family and friends. It was an amazing experience and I adore my new car.


Enjoying the ride.

5
George D'Ambrosio on 03/28/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My wife & I were looking for a Mitsubishi Outlander Sport with features that we wanted. We contacted Bell Mitsubishi and to our good fortune, we were assigned to Quentin Washington a salesman extraordinaire.Quentin went to great lengths to find us just the right vehicle. After a few days of searching, Quentin found our sport in Pennsylvania. He notified us, we agreed it was the vehicle, Quentin took a road trip and we are now the very satisfied and proud owners of a Mitsubishi Outlander Sport.We must acknowledge that what truly clinched the deal was the team effort the Bell Mitsubishi family put forth in accomplishing all the facets of the purchasing experience.Special thank you to Larry(Owner), Neil, It's, and again Quentin for none of this would have been possible.We are honored to now be a part of the Bell Mitsubishi family.Thanks Guys.


welcome and at ease

5
shirley brennan on 03/13/2016

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

no one was pushy or made you feel uncomfortable. they were kind and professional. i never felt like they were just trying to get a sale. they actually wanted me to take my time and get what i wanted. all levels of the purchase were stress free. polite and courteous all around. i would go there again and recommend this dealership to my friends and relatives. love my car. enjoyed the experience.


Very Happy Customer :-)

5
LauraW on 03/07/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I stumbled upon Bell Mitsubishi after driving all the way to Rahway from the Poconos for a car at a neighboring dealer that was NOT as advertised. I am thrilled that it worked out that way! Donnie and Jimmy worked their magic and found me THE EXACT car I wanted at a great price! They also got me a loan at a LOWER rate than the credit union! I will definitely be back, and will recommend Bell Mitsubishi to anyone looking for a new Mitsubishi or a used car of any kind! Excellent experience!


Quentin Washington was very helpful and honest

5
Benjamin26 on 03/02/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I had been looking for a Eclipse and found that one was at Bell Mitsubishi. When calling I spoke with Quentin who informed me that they had just got it in and there were no photos yet taken of the vehicle. It was already approaching the close of the business day but Quentin took time to take photos of the vehicle and text them to me. Quentin also informed us of a couple of nicks on the hood and took pictures. We were coming the next day to look at the vehicle and were traveling over an hour to get to the dealership, Quentin made sure that the Eclipse was held for us which was greatly appreciated. Once we saw it we knew we wanted it! Quentin made it easy and quick getting through the process and got us out the door. (He even offered toll money for the drive home since we didn't have EZ pass on the vehicle) I would definitely purchase another vehicle from Quentin.


great

5
bigjosh on 02/20/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bell is great from my sales Matt to Domonic and Zach in service im always treated like family. Me and my wife had a great time when i purchased my evolution. Now just left for service had a great time and a couple of laughs while they took care of my 3k service. They are great a jeff in parts knows his thing. Thanks for helping me again , Bell keeps going out of their way to help me .If you havent been to Bell mitsubishi, then your missng out.!


Excellent Service in all Aspects

5
Jic4life on 02/15/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From the beginning to the end the service that Quentin provided My Wife and I was Above and Beyond. I felt completely relaxed when I should of been very nervous. That's the type of salesman Quentin is. Mitsubishi is extremely lucky to have him. I made sure to recommend this dealership to all my family and friends.


Bought 2 cars

4.6
Torched_Evox on 01/18/2016

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Bought 2 cars from Quentin in 4 months the Evo and Ralliart... Quentin knows his stuff about these cars and being I've wanted an Evo and Ralliart since I was 10 years old he made it happen even though I had doubt's and the Ralliart he literally got approved for a rate about 10$ below my budget and extremely low mileage in great condition.. I recommend anyone interested in Mitsubishis to see Q he's legit.. I currently own 3 Lancers (11 Ralliart, 12 Gts, 13 Evo x) and have 0 complaints about them very reliable and fun to drive.. Overall if you wanna join TEAM MITSUBISHI, BELL Mitsubishi is where they will make it happen..


Awesome

5
brenda51 on 01/17/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This dealership is awesome. Very friendly and the service they provide is above and beyond what you would expect. I purchased 2 vehicles from them and will go back to them again. They gained my trust in purchasing cars.


Evo FE - 666

5
youaredead on 01/04/2016

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Best car buying experience ever! Totally hassle free and everyone was extremely helpful. No one forced us to buy a car which I am uncomfortable used to now which ultimately led us to buy the car so "I saw what you did there" kinda feeling! Quentin Washington was our Sales Rep. and he was extremely friendly and helpful! Took care of everything for us and made it really simple process for us. Got us the perfect Evo. Thanks Quentin!Overall best money spending experience that one can imagine!


Great Experience

5
FranW123 on 12/31/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jim Haskell and his team at Bell gave me a great deal on a van for my wife . Told him what I had to spend and they got me the perfect car. It was serviced and detailed beautifully,Everyone was kind and made my purchase easy and stress free. Thank you Bell Mitsubishi


Best experience in a car dealership

5
will on 12/11/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Quentin Washington provided outstanding customer service to my wife and I. He's friendly, courteous, helpful definitely NOT annoying nor pushy, nor lost like most salesmen, he's very informative. Quentin made us feel at home. Our expressions in the picture says it all! I definitely will recommend this dealer but mostly I will encourage everyone I know to ask for Quentin. A pleasure to have met him.


Purchase new vehicle

5
Ricardo on 12/11/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Went to the dealership and was greeted by Camilo. I explained him my situation and he instantly showed me the perfect car and his knowledge of the lot was very impressive. As we were running the credit check, he would very attentive and would inform me about every update due to the fact I was worried about my credit and that I would not get approve but fortunately they got me approved at an amazing bank whic is Ally and now I'm the owner of a 2010 Malibu with less then 2100 miles. Thanks Camilo for your assistance


Great experience

5
VinnyP on 12/11/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This place is great. 3rd time I did business with them and it's always a pleasant experience. Leased 3 cars and never had to haggle. Camilo was a great salesman, very professional and helpful. They got me a good fair deal.


Excelent Service

5
Rexantus5 on 12/11/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Bell Mitsubishi was the first and only dealer I had to go when my car died. Camilo explained all of our options. He quickly got me on my with with a reasonably priced quality vehicle


Best dealer I have ever went to hands down!!!

5
pviana14 on 12/11/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My experience at this dealership was the best one so far. I was always the one to hate dealerships however, at Mitsubishi welcomed from the moment I walked through the doors. Everyone was extremely nice all the time. My sales man was extremely kind and made me feel great about buying a car. I always felt that the decision I was making was the right one because of the energy he had throughout the whole process. Camilo was a great salesman. I felt extremely comfortable working with him because he was always making sure i understood everything we were doing. He did an amazing job including me in every step.All of my questions and concerns were answered on the spot. No one ever made me doubt anything. Without a doubt I would tell anyone and everyone to go to Mitsubishi dealership.


Friendly and professional

5
angelicama on 12/11/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Friendly and observant staff, you definitely don't go unnoticed. Very professional, easy purchase. The staff was knowledgeable staff. Would recommend this dealership to everyone.


New car

5
matt123 on 12/11/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I have been coming to Bell for seven years,And have had the last two leases cars serviced here.Staff friendly, patient and was all about my needs that ,why i choose to sit down with there sales team.Gabriel and Camilo was great Thank you


Export to Ecuador ask for Gabriel

5
ciro aguilera on 12/11/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

"Above and beyond" Mr. Guerrero provided excellent service. He helped us every step of the transaction and with all the paperwork needed to export the vehicle. He went above and beyond and we are truly happy with his service.


Excellent and very helpful

5
Marcovalente2134 on 12/11/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Customer centric and friendly dealership. Over all very happy with Quentin, he was very helpful throughout the process and attended to my specific needs. Out of every dealership I went to this was the first one in which I felt they were trying to help me instead of just selling a car. Thank you Bell Mitsubishi for putting me in a new car!


First New Car!

5
AngelD on 12/11/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Never though I could get a new car with my credit, and with my old loan owing so much, Thanks Bell Mitsubishi for the best Christmas Ever


Purchase new vehicle

5
Ricardo on 11/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Went to the dealership and was greeted by Camilo. I explained him my situation and he instantly showed me the perfect car and his knowledge of the lot was very impressive. As we were running the credit check, he would very attentive and would inform me about every update due to the fact I was worried about my credit and that I would not get approve but fortunately they got me approved at an amazing bank whic is Ally and now I'm the owner of a 2010 Malibu with less then 2100 miles. Thanks Camilo for your assistance.


Excellent and very helpful.

5
Marcovalente2134 on 11/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Customer centric and friendly dealership. Over all very happy with Quentin, he was very helpful throughout the process and attended to my specific needs. Out of every dealership I went to this was the first one in which I felt they were trying to help me instead of just selling a car. Thank you Bell Mitsubishi for putting me in a new car!


Great experience

5
VinnyP on 11/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This place is great. 3rd time I did business with them and it's always a pleasant experience. Leased 3 cars and never had to haggle. They got me a good fair deal.


Friendly and professional

4.8
angelicama on 11/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Friendly and observant staff, you definitely don't go unnoticed. Very professional, easy purchase. The staff was knowledgeable staff. Would recommend this dealership to everyone.


very quick and efficiant

4
NNolan111 on 11/27/2015

Friendliness: 5.0 Pricing: 3.0 Overall Experience: 4.0

Very nice and helpful people, walk to led me through every aspect of what I needed to know on how to operate the vehicle which was very instrumental on me getting it.


Excellent Service

5
Rexantus5 on 11/27/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bell Mitsubishi was the first and only dealer I had to go when my car died. Camilo explained all of our options. He quickly got me on my with with a reasonably priced quality vehicle.


Good Dealer

5
Jay on 11/26/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

??????????????????Matthew,?????????,????????????????,???????????????Very happy to be able to buy my favorite car of course thanks to Matthew, he was very enthusiastic and professional, In terms of the car he really helped me to do a lot of and I will tell others to go to Bell Mitsubishi buy cars


Above and beyond

5
ciro46 on 11/25/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mr. Guerrero provided excellent service. He helped us every step of the transaction and with all the paperwork needed to export the vehicle. He went above and beyond and we are truly happy with his service.


Amazing Experience

5
aknight1521 on 11/25/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

From the moment I walk into the car lot , I immediately felt welcomed. Quentin was a great salesman , he is very respectful and also a man of his word. He helped me find exactly what I was looking for without a doubt or a problem.


Best dealer I have ever went to hands down!!!

5
pviana14 on 11/24/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My experience at this dealership was the best one so far. I was always the one to hate dealerships however, at Mitsubishi welcomed from the moment I walked through the doors. Everyone was extremely nice all the time. My sales man was extremely kind and made me feel great about buying a car. I always felt that the decision I was making was the right one because of the energy he had throughout the whole process. Camilo was a great salesman. I felt extremely comfortable working with him because he was always making sure i understood everything we were doing. He did an amazing job including me in every step.All of my questions and concerns were answered on the spot. No one ever made me doubt anything. Without a doubt I would tell anyone and everyone to go to Mitsubishi dealership.


Best experience in a car dealership

4.8
will on 11/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Quentin Washington provided outstanding customer service to my wife and I. He's friendly, courteous, helpful definitely NOT annoying nor pushy, nor lost like most salesmen, he's very informative. Quentin made us feel at home. Our expressions in the picture says it all! I definitely will recommend this dealer but mostly I will encourage everyone I know to ask for Quentin. A pleasure to have met him.


New car

5
matt123 on 11/23/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have been coming to Bell for seven years,And have had the last two leases cars serviced here.Staff friendly, patient and was all about my needs that ,why i choose to sit down with there sales team.Gabriel and Camilo was great Thank you


Fantastic dealership!

5
Oldcarbuyer on 11/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Finally after 40 years of car buying I left a dealership knowing I got the best deal! Gabriel my salesman made the whole transaction fast and painless. He was professional, knew the car I was purchasing inside and out, and offered me a rock bottom price without any haggling or tricks. Neil the sales manager was equally impressive and approved my lowest offer without hesitation. I would highly recommend this dealership! Ask for GABRIEL ... You'll leave very happy!


Excellent Service

5
jiyaishu on 11/18/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I got Mitsubishi Outlander last month . The whole experience was fabulous and my Sales Guy Roger Cole went extra miles to close the deal . I am very happy with my SUV and would recommend Bell Mitsubishi to everyone who is in the market to get a vehicle . Roger has called me few times to check on my new vehicle , he is through professional and knows what is he talking about .


Awesome Service and Great Cars

4.8
chinsai on 11/11/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I booked a Final Edition Evo X couple of months back and it was delivered early by a week than the original factory delivery date on requesting Jim Haskell the president as i had some unavoidable overseas travel, really great team and awesome cars. Would recommend them for very professional staff and Great cars.


Leased a 2015 Evo, Best non-premium brand dealer I've seen

5
Jerzshoreboy08 on 11/02/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

All negotiations were done over the phone with my salesman Andrzej. He picked me up at the train station, and the car and deal were exactly as promised, no surprises. Jim (owner) was great, and sat down with me just prior to signing the papers. These guys are straight shooters, and that's hard to find in an entry level brand dealer like Mitsubishi (especially on 1&9 in Rahway, NJ)... If you're in the market for a Mitsubishi, I'd highly recommend you give these guys a shot.


Great experience

4.6
Jbah34 on 11/01/2015

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Very professional and courteous staff. Quentin was my salesman, and he was a pleasure to work with. Would recommend this place to all my friends


Small gem in Rahway

5
New Outlander owner on 10/31/2015

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After researching car prices and visiting numerous dealerships in the area testing Hondas, Subarus, Mazdas, and Nissans (I had a horrible experience at Acme Nissan), I visited Bell Mitsubishi. The price I had been offered online by the sales manager Neil Hutkin was extremely competitive so I figured it was worth a stop. The salesman Andrzej Wojdakowsi was very friendly and helpful. There was never any pressure and as they had stated in their offer "no hidden fees or special requirements to get a great deal". After agreeing on a price, the paperwork was smooth and very quick and I was able to leave the lot in my new 2016 Outlander SEL. The dealership may be small but the staff is top notch.


The Day I Never Forget

5
thatguy111 on 10/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Didn't know what to quite expect buying my first car at a dealership but I knew I wanted a manual transmission Lancer. So I walked in and was greeted by Quentin who was kool and down to earth so I told him what I was looking for, what do you know he said I have what your looking for a rally red Lancer 5 speed. It was more than I expected it had tinted windows and led lights already, which I was planing on getting. So Q give me a in depth breakdown of the car inside out, so I was basically sold on it already then we take it for a test drive and all I wanted to know is where to sign. Have to say thank you to Q and Bell Mitsubishi for a great experience I never forget. Soon in the future I would be back to get car number two


Great Dealership, Great Experience

5
Andrea.abanis on 10/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

ThE dealership is small but nice and organized! Their cars are very nice and clean! And employees are friendly. I got the Lancer GTS ?? they saved us time and headache by taking care of the registration and everything instead of going to waste a whole day at DMV. I'll sure come back in 4-5 years to get the evo ;)


Rim/tire repair

5
t on 10/17/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Initially went to have my car looked at due to a bent rim, and later found out that my tire had to be replaced as well.I dealt with Cory Lyman during the initial visit, as well as the final visit to finally complete all the repair work, and both times he was extremely helpful, patient, fair and kind in resolving my issue.I dealt with someone different during my second visit which was not as positive, but because of Cory I had a good overall experience dealing with the service department - thank you so much Cory!


Excellent Every Time

5
ericlc on 10/05/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I have bought 3 cars from this dealership in the past ten years, my most recent being a new Outlander Sport. Gabriel Guerrero was the sales associate that worked with me, and he was patient and helpful the entire way. There was no question he was unwilling to answer, and he really went the extra mile to make sure I was driving away with the car and options I was looking for at the best possible value. When it's time for the next new car, Bell Mitsubishi will be the first dealer I visit (again)!


Pleasant Car Buying Experience

5
My new car on 09/30/2015

Overall Experience: 5.0

Shopped at other dealers, and felt pressured. At Bell they were priced fairly, and I was under no pressure to purchase. They wanted to make a deal and worked with me on the price. The sales people at Bell are friendly, and you don`t feel they are that way, just to make a sale


Best Customer Service Experience"

5
Angel on 09/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I was treated very professionally ans friendly, my repairs were completely timely and the cost was reasonable. I feel I can trust the team at Bell!


Great Service

5
kpanycia on 09/28/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

We recently purchased a 2016 Mitsubishi Outlander through Bell Mitsubishi with Roger. Roger took in all our considerations to heart and did the best he could to accommodate us to what we wanted. The process was swift and timely. He did his best to walk us through the process effortlessly and looked out for our best interest. The car is great and the service was excellent!


Management and service dept. quickly took care of situation

3.4
amwdbg on 09/12/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 3.0 Pricing: 1.0 Overall Experience: 3.0

After finding out the truck noise in the 2006 Toyota Rav 4 that I purchased was from a hole in the muffler, management and the service dept took care of replacing the muffler very quickly. Still I wonder why they had 2 bank personnel doing sales. I still need to talk to management about the promised price but I believe they will be fair


Customer First

4.8
asdfg on 09/09/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

My salesman was Quentin. When I spoke with him about a car purchase, I gave him my list of specifications about a car. He gave choices that fit precisely into what i was looking for. Many times dealers try to oversell, or show you things outside of your specs in order to make you pay more. Not this dealer/saleman. This was not the best part of my experience with Quentin. After I had purchased the vehicle I wanted, I had a few issues, namely, the rental car return, and a new registration card (out of state red tape). Quentin did everything in his power to overcome multiple obstacles to ensure that these things were taken care of for me, and that the entire experiences was more or less care-free for me (keeping me in the loop about the progress). A lot of times dealers are done with you once you buy the car and aren't interested in you until you need a new one. Quentin's tenacity in solving these issues shows his ability to put the customer first, and manage the entire car purchasing experience for the customer. I'd wish him luck in his future encounters with customers, but the guy doesn't need it: he clearly understands the car buying process from the costumer's perspective. Thanks Q


Quick, Easy, & Painless

5
Tom on 08/31/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

My salesman Gabriel was very helpful & knowledgeable & made the buying process simple. He helped me find the car that matched my needs without trying to upsell me. A refreshing change compared to some other dealerships.


Found the Evo I wanted

4.8
sosickchris on 08/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I was helped by an awesome guy named Quentin. I first met him earlier this year at the dealer asking about the Evo 10, after like four to five months of feeling undecided about weather or not to get the Evo. I came back and told him to find me a Rally Red one. I knew it was a hard find because of the rarity of the color. However, Quentin managed to find one and got it, and the best part is. He surprised me with the Evo. A surprise which I'll never forget and I thank him for everything he's done for me.


Interaction with salesperson and team on purchase

4.8
mp03307 on 08/12/2015

Customer Service: 5.0 Quality Of Work: 4.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very friendly and involved sales person-took the time to address our concerns and assisted with financing to ensure that we drove away with the vehicle we came to purchase. Made it work.The Sales; Finance and Service managers teamed up to address specific concerns that my wife and I had.


A very pleasant, unplanned experience

5
jandsparker on 07/24/2015

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

After a horrible experience with an adjacent dealership we had driven some distance to see (because of a particular vehicle on their web site) we walked across the street to Bell Mitsubishi "just to take a look since we were already there". Poked around for a few minutes then Roger came out, introduced himself and asked how he could help. We gave him a brief description of our earlier experience and what we were looking for for our son. He pointed to a car that turned out to be perfect...our son loved it, it was in great shape, had under our maximum mileage threshold for a used car, and was very reasonably priced. We ended up buying the car which was a much better deal than the one we had traveled all that way to see at the other place! Quite a nice ending to what was earlier quite an aggravating day.Do yourself a favor and at least give them a try when looking for your next vehicle.


Mitsubishi Evolution-Service Department

5
Pete on 07/01/2015

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Most recently, I brought my 2010 Mitsubishi Evolution to Bell Rahway to have the Transfer Case replaced. The Service Manager, Domenic, was very helpful and thoroughly explained everything. The Service Team there is outstanding and very professional. I highly recommend Rahways Service Department.


Outlander Sport

5
josse on 06/29/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Quentin Washington great employee very helpful in finding my vehicle. And very honest and keeps his word. Very upfront and will help to the best of his ability. Will recommend anyone buying a vehicle go see him


Outlander sport

5
EK on 06/20/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bell Mitsubishi is a Great place, they are very organized, staff is extremely helpful. We wound up buying two cars from Bell at the same visit.


Great Experience

5
ali9324 on 06/19/2015

Customer Service: 5.0 Friendliness: 5.0 Overall Experience: 5.0

After a bad car accident, I was in a slight rush to get a new car. I was looking for a pre-owned Lancer- and Bell had the best selection within 30 miles of my home. We showed up on a Friday night with my toddler daughter in tow. Quentin was patient with me while we discussed the different options and looked at the various models. I ended up with the 2013 Lancer SE w/ AWD. There was no pressure and no gimmicks. Even after the sale, Quentin was great with follow up to ensure everything was in progress with the registration.I would definitely recommend Quentin & Bell Mitubishi. Everyone was friendly and the staff personalizes each experience.


Easy, No Pressure, No Bs

4.6
Nickcat on 06/19/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

Found the Evo I wanted online and called to schedule a test drive. Everything was ready for me when I showed up, Quentin was awesome and easy to deal with, very enthusiastic about the car as I was. Left with the car only a few hours later. Would return for future purchases.


great service

0
juanadoe on 04/30/2015

On our second lease from them. Great customer service. No gimmicks. Honest salesman.


Best Mitsubishi Dealer in the Tristate area !!!

5
Gus B. on 04/24/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I just recently bought a Outlander Sport from Bell and I highly recommend purchasing from them. This is my 3rd Mitsubishi and they make the buying process easy . They treat you like your part of the family , with respect , honesty and explain things in a simple manner. I also , service my cars form their service department , they rock !!! Very , very friendly folks , they make bringing your car in for service a seamless process. Ask for Jimmy, Neil or Don and they will take care of your buying needs..


Professional People

4.8
ionoo on 04/07/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I purchased an EVO out of state and dealt with Bell completely over the phone. The dealership handled my requests extremely well, I could not have been more pleased. Gabriel and Neil were very upfront and honest. Best of all the dealership honored my $500 deposit, holding the car for over a month while I scheduled the trip and time off from work. Highly recommend purchasing your vehicles here!!


Good experience for a first time buyer

5
Heather C on 04/05/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

My parents and I had a wonderful experience buying a new Mitsubishi Outlander. Since this is my first car I was very nervous. Gabriel answer all my questions, explained all the features in the car. Dan the manager was very helpful too; he gave my dad a good deal to trade in his car. I will recommend my friends Bell Mitsubishi and to see Gabriel and Dan. Thank you I am happy with my new Mitsubishi Outlander.


Great experience a Bell Mitsubishi

5
Rita C on 04/05/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I recently visited Bell Mitsubishi in Rahway as I enter with my family most of the sales people greeted us so nice that made us feel as we were home. Gabriel helped us in our language (Spanish) which was easier for my husband to understand. Gabriel was very knowable of his job he explained everything that we need. Also, the manager Dan was a truly professional and made us feel welcome. This good experience helped us with our decision so instead of one car we bought 2 cars. Gabriel, and Dan, thumbs up for you!!!


Bell Mitsubishi saved the day!

5
aucoint1 on 03/10/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Our car experienced unexpected engine failure after being poorly serviced at a different location and we were really in a jam because we needed a new car fast and had very little saved for a down payment. The staff at Bell MItsubishi were understanding and accomodating and worked with us to finance a car on our budget. We came in looking for a used car and ended up leaving with a new car for just a few thousand more. Jimmy and Neil made sure our entire experience was as stress-free as possible and we would definitely recommended this dealership to anyone in the market for a new or used car.


Bell Mitsubishi to the rescue!

5
Jersey Boy on 03/10/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

My old cars motor went so I was in the market for a good used car. Stopped into Bell Mitsubishi in Rahway, NJ and spoke with Jimmy and ended up leaving in a 2014 Lancer for a great price! Customer experience was fast, easy and painless. I would highly recommend the sales and service team for all your car needs.


06 300C

5
300C on 03/08/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I came in to inquire about an 06 Chrysler 300C and salesman Don Paterno immediately assisted me. I went for a test drive and immediately fell in love with the car. Don was very friendly during my time there and made me feel right at home. I highly recommend this dealership and would definitely do business with them again in the future.


06 300C

5
Bobby on 03/08/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I went to Bell Mitsubishi to inquire about an 06 Chrysler 300C and salesman Don Paterno immediately assisted me. Went for a test drive and I immediately fell in love with the car. Don Paterno was very friendly and made me feel right at home. I'm very happy with my purchase and would definately consider doing business with the dealership again in the future.


Maria and Jonathan Chevy cobalt SS

5
Maria and Jonathan #colbalt SS on 02/19/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very helpful and recommended to all i know that this dealer is greatest of all that i have visited. Gabriel and Ira have been great help from day one till present. Service staff greet and treat has been amazing. 5 stars across the board. thank you guys for all the help and continue doing a great job.


Highly reccomend this dealership

5
jersur on 02/16/2015

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I came in to check out a used car in stock. 3 hours later I left with that car & traded mine , both on exactly my terms. Don Paterno made me feel perfectly comfortable with the whole process , and the owner and manager were very friendly and professional. cudo's to all !!


Great Dealership!

5
Brenda on 02/11/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I was looking at pre-owned vehicles. Dan the sales manager and the entire Mitsubishi team were fantastic! I highly recommend Bell Mitsubishi Dealer to anyone who is looking for a car. This was the BEST experience I ever had purchasing a vehicle.


Outstanding Service

5
Pamela Esannason on 02/07/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The service at Bell was outstanding! The whole staff was amazing and very helpful! My salesman Gabriel was outstanding! Very professional and took his time ! He was very thorough! He was Great! He got me an awesome deal! Quentin Washington was also great to work with! He was also a pleasure to talk to! Keep up the outstanding work! Thanks so much!


Nicholas F.

5
Nicholas F. on 01/23/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I came in looking for a vehicle. I was then greeted by Fortunato . He helped me pick the vehicle and my wife is happy. He was very polite and I will refer people to him. He even helped me get an extra key so we have a 3rd one for when my wife loses her keys. Well thank you Fortunato and Bell for all your help. Maybe when my son's ready you will see me again.


Amazing Service

4.7
Ds_116 on 01/19/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

I walked in and was immediate greeted and welcomed in. I ended up being helped by Quentin who was a complete blessing through the whole process! This was my first time leasing and I truly felt like he was making sure I got the best deal considering being new to credit and leasing cars. I LOVE my Mitsubishi sport and am grateful for the whole team at Bell!


BELL MITSUBISHI

4.7
Yanira on 01/19/2015

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

I am very happy with my car that I bought from Bell Mitsubishi. My salesperson was Nato and I couldn't have asked for a better sales person. The staff were very helpful and I can tell that they were trying to work a deal with me. I would certainly buy another car from them in the future.


A great experience

5
Mitchell on 01/12/2015

Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Thanks to Don P. my recent car purchase was a pleasant experience. Don was very helpful and knowledgeable. He answered all of my questions and went out of his way to help me.


Great Sales

5
Crystal Palmieri on 01/12/2015

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I Bought a vehicle of Nato Riga he treated me amazing and so did his manager Dan They where very polite and helped me pick the vehicle they went beyond what I expected thanks for all the help I refer this dealer to everyone great people


Great salesperson, great experience

5
Mitchell on 01/12/2015

Buying Process: 5.0 Overall Facilities: 5.0

I recently purchased a 2014 Mitsubishi from Bell Mitsubishi. The experience could not have been better. I was lucky to have been helped by salesperson Don P. who was both helpful and knowledgeable and walked me through the process and answered all of my questions. He made it an enjoyable experience and I would recommend him to any of my friends who are looking to purchase a new or used car.


Just Got a Pre Owned 2013 Prius II

5
LMP on 12/04/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I was very impressed with my Sales Rep, Gabriel. He was truly professional and came in on his day off to make sure every part of my buying experience was pleasant. I would recommend this dealership and give a big thumbs up to GABRIEL!. I will go back to this dealership when I need another car.


Service

4.6
2gdanny on 11/24/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 3.0 Overall Experience: 5.0

I bought a 2012 evo x from a private dealer, I stopped in with no apointment every one took care of me as if I had bought the car there from day one, no questions very helpfull, did everything I asked, I have no complains what so ever.Nelson Barreto and the mechanic I belive Zach they did everything in there power to make sure I was happy.


Great Servie

4.2
Bullsfan on 11/22/2014

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 4.0

My salesman, Don Paterno, was great. he made us feel welcomed. The process went well. They answered all of my questions. The car was great, and I hope to keep it for a long time.


No good quality service in used cars

2.5
Jaime Abondano on 11/15/2014

Customer Service: 2.0 Buying Process: 4.0 Quality Of Repair: 2.0 Overall Facilities: 2.0

I bought a 2008 outlander there and first two months I must change the front bearings. I DONT RECOMEND THIS DEALER TO BUY A USED CAR. THEY DONT CHECK THE CARS BEFORE SELL THEM.


Amazing Service!!!

5
Farouk Bongo on 11/06/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

1st I must say that, their facility is clean and the workers are VERY professional. I recently took my car (Lancer 08') to an outside mechanic, with the hopes of having the issue fixed within Reasonable cost..... I was very wrong... I decided to call the dealership after much hesitation, for a diagnostic inquiry, I have to honestly say, the process was tremendous and to some degree, it exhausted the escalation of my problems....I was 1st assisted bu Dominique, via phone conversation, very polite, and while on site, I was assisted by Cory. Very professional, and well bent on making sure all my questions were answered, and gave VERY good advice on things to consider and how to go about my dilemma. I love the place and would definitely go back. Will recommend to every one, most definitely!


Bell Mitsubishi

5
Hamilton Cook on 10/29/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The service was great. The salesman was even greater!!


Did exactly what they promised- no waiting, no gam

5
Terry on 09/27/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This dealership operated in a completely professional and above board manner, and the only negative is that they are 85 miles from my house. My local Mitsu dealership played games with both financing an trade value, and I lost confidence in dealing with them. So, I took a look at Bell. Neil Hutkin, who I believe is the sales manager, was a pleasure to deal with. The finance guy was right on top of things and helped me to beat the capital one blank check I had in hand. He offered a few products I did not feel I needed, but he was completely polite and non-pushy in his approach and did not argue my declining the products. I shook the owner's (or gm's) hand on the way out and I told him how impressed I was. I know the title doesn't imply a rave review, but I am now home with a vehicle sold at a price we agreed on with no games once the deal got to paper. I would definitely suggest Bell Mitsubishi for a good, honest deal.


Did exactly what they said they would do. Rare these days!

5
Terry R. on 09/27/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This dealership operated in a completely professional and above board manner, and the only negative is that they are 85 miles from my house. My local Mitsu dealership played games with both financing an trade value, and I lost confidence in dealing with them. So, I took a look at Bell. Neil Hutkin, who I believe is the sales manager, was a pleasure to deal with. The finance guy was right on top of things and helped me to beat the capital one blank check I had in hand. He offered a few products I did not feel I needed, but he was completely polite and non-pushy in his approach and did not argue my declining the products. I shook the owner's (or gm's) hand on the way out and I told him how impressed I was. I know the title doesn't imply a rave review, but I am now home with a vehicle sold at a price we agreed on with no games once the deal got to paper. I would definitely suggest Bell Mitsubishi for a good, honest deal.


Great Experience

5
Satisfied Customer on 09/14/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I purchased my new car, a 2014 Mitsubishi Outlander Sport from Bell Mitsubishi. I love my new car and I was very surprised and pleased with the whole buying experience. Donald Paterno was the sales person I met with. I have nothing to say but nice things about him and the total purchasing experience. He was very courteous, knowledgeable and professional. I had been shopping around for cars at other dealerships for several days before I arrived at Bell Mitsubishi. I was greeted by Donald and I was very upfront with him and told him.give me your best offer. I was very pleased with the offer he made me, which was better than any of the other offers I had received. There was no haggling, just the bottom line, which is what I had asked for. I told him I wanted to sleep on it and would get back to him the next day. He totally understood and did not pressure me in any way. The next day, I called him back and told him I wanted the car. After the purchasing process (which was seamless), Ive received courtesy calls from Bell Mitsubishi..I feel that even though the purchase is over, the contact is not. I would highly recommend Bell Mitsubishi to my family and friends thank you Bell Mitsubishi!


made purchase easy

5
Kristiina S on 09/02/2014

Customer Service: 5.0 Buying Process: 5.0

great customer service! Gabriel made buying car easy and pleasant. He followed up and made sure that everything went smooth. Thanks a million.


2006 Mitsubishi

4.5
BMK on 08/15/2014

Customer Service: 5.0 Buying Process: 4.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

Go see Pedro Riso! Tell him the guy with the black Galant sent you!


excellant service

5
kattie and kareem on 08/12/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Don Paterno was excellant even the whole staff made everything smooth and easy to understand.They were all very friendly as well 5 stars thanks alot Don


Out-of-Town Buyer

5
Andrew on 08/11/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I was searching for a used Jeep Cherokee Limited with low miles for about a month. I mainly searched online because I was looking for some very specific options. Bell Mitsubishi had one listed and Quentin helped me by sending pictures of everything I asked for, including the underside of the vehicle with it up on a lift. I flew from Tulsa, OK for this Jeep and they were honest about everything on the vehicle. They had a fair price and didn't try to hide anything and surprise me with it. When I got there it was sitting out front, cleaned and ready to go. It was exactly everything they said. I would highly recommend Bell to anyone.


Good service pleasant experience

5
DeborahB on 08/06/2014

Customer Service: 5.0

My daughter and I had a very pleasant experience purchasing a used Mitsubishi for her. Our salesman Donald Paterno was very helpful in staying within her price range. Would definitely recommend this dealership.


Bought a 2014 Lancer Evo GSR

5
TravisA on 08/04/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Pedro Rios was a tremendous help when I was searching for a new car. I ended up going with the Lancer Evo. He told me all the features and benefits about the car. It reassured me that I was making a good investment.


leasing a new 2014 mitsubishi outlander sport

4.7
Paul Striar on 07/26/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

received wonderful service and a great deal from our salesman Pedro Rios and Sales Manager Neil Hutkin and financial Mgr. Mat Zezza.


Excellent experience!

5
S. Rivas on 07/26/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Pedro Rios provided the best experience ever. We received excellent customer service from his behalf and walked away with all of our questions answered as well as a new car. We will recommend him and your dealership to our friends and relatives.


Happy owners of 2013 Mitsubishi

5
Owen Green on 07/25/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Mr. Guerrero is a good sales Consultant. I will recommend anyone to him.


Great car buying experience

5
Maria Hernandez on 07/24/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I needed a new car so I decided to go to Bell Mitsubishi. The people there are very friendly and helpful. Gabriel Guerrero was my sales person. He was very helpful and went out of his way to help me through every step of the process. Mat Zezza was also very helpful and the General Manager, Dan Velez gave me a good deal on my trade in. In all it was a great experience and I drove away with my new car.


Great, Easy, Fast, and Smooth!

5
David Bonczek on 07/23/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I came to Bell Mitsubishi looking for a Mitsubishi Lancer Evolution. I found this dealership through the kindness of forum members on Evolutionm.net, multiple people on those forums gave the opinion of how and great of an experience they had with the faculty of this dealership. The atmosphere in this dealership is just really friendly and it makes the whole buying process so much more comfortable. No one here pressures the customer into anything from what I have seen which is another plus, I've been to dealerships that pin you down to make and make the sale. When I went down Andrzej Wojdakoski was my sales representative, I would give him an A+. He is a very well rounded person who knows the details inside and out to the cars he tries to sell. Andrzej let me know everything I had to, he helped make it a wonderful buying experience. I definitely recommend all my friends to come here when looking to buy a Mitsubishi, I'm sure they will be pampered and treated as well as I was when buying a new car!


Happy new owner of dodge challenger

5
Francesca on 07/21/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

You sales person Gabriel was very nice ,professional and made me at ease asking all the questions I needed to feel comfortable, He had all the information for me, he was a gentlemen and very honest.


Best car buying experience I've ever had

5
Ed Ahearn on 07/19/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Had a great experience with Don Paterno at this dealership. He was up front about everything and the deal was closed just like he promised with no surprises. I was shopping for an Outlander Sport with my daughter and we had been through a very poor experience with another dealership. It was just the opposite with Don. From our first visit there on a Saturday evening at about 6:00 pm ( he ended up staying there late with us ) to the time the car was delivered to us on the following Monday evening, we were treated great by Don and the rest of the staff at Bell. I feel that we got a great product at a very fair price with none of the usual car buying hassles. Can't ask for more than that. Keep up the good work guys.


Great Service, Greal People

5
JLRoca on 07/18/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I was shopping for a used car. I was able to make an appointment with a Sales Representative within hours of the actual appointment. The Representative was very kind and honest. I had the opportunity to tried the car out for a good half an hour. Negotiation were quick and got a very good deal on the car. If you are looking to get a car, especially a Mitsubishi, you would recommend contacting this dealer and get in contact with Gabriel or Neil.


happy owner of outlander sport.

5
gary on 07/15/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

had a great experience at bell Mitsubishi. sales person Gabriel guerrero and managers were very helpful to me.after my purchase they continued to answer all my questions.i will make my next purchase at bell mitubishi .


GREAT SERVICE DEPARTMENT!

5
dean sterling on 07/14/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Bell has only been the dealership I will ever use for my purchase and service. All the workers here excellent,Giselle Sojos always takes good care of me..Customer always come first. Excellent, excellent customer service.


My brand new outlander sport

5
A.Marte on 07/11/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

i get a brand new 2014 Outlander sport, Pedro Rios the Sales Person was great, Bilingual very nice and helpful and know the right way to talk to the customers, the finance manager or sales manager "NEIL" was completely RUDE AND WITH ATTITUDE ALL THE TIME I WAS THERE but I finally happy with my new Car and the delivery process by Pedro... thank you guys I definitely recommend another customers to Pedro Rios!


GREAT CUSTOMER SERVICE!!

5
harry raphael on 07/11/2014

Customer Service: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I've been coming to this dealer the last few years and what ,makes them different is their customer service. Last few years, I had a chance to meet Giselle ( service Adviser) who's awesome and very professional. she doesn't just treat you like a number due to her approach!


Great Car Buying Experience

4.7
Erica F. on 07/10/2014

Customer Service: 5.0 Buying Process: 4.0 Overall Facilities: 5.0

I had a very good car buying experience with Don Paterno. He was very friendly and courteous, and goes the extra mile. This is the second car I purchased from Bell and I would recommend it to anyone who is looking for a straightforward and hassle-free experience.


Great dealer, great customer service, A+ 5 stars

5
Billy K. on 05/21/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

We went here one night to look at a car like we have been doing for the last couple weeks. We never expected to leave that same night with a new car! The salesman, Gabriel, was incredible. We test drove the car, inspected the car, and took a long time to think about the car. We were not rushed, forced into anything, and the salesman was incredibly patient with us. We highly recommend Bell Mitsubishi to anyone looking for a brand new Mitsubishi or a high quality pre-owned vehicle. Sometimes you can shop for months looking for a new or used car, go far distances, out of state even. You waste all that time looking for a car, and don't realize the place you overlooked was right in your own neighborhood.


Great Bying Experience

5
Jamdown on 05/19/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Needed a car and was very distrustful of salesmen after being burned twice. I was pleasantly surprised by the relaxed atmosphere and honesty of Donald Paterno. He took the time to explain that I was buying a used car, the milage, condition and the remaining warranty. So not knowing much about Mitsubishi, I took the chance on a 2011 Mitsubishi Lancer and was very pleasantly surprised!


Sales and Service

5
DWAYNE MOORE on 05/02/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I took my 2011 Mitsubishi Outlander to be serviced for it's 2 year anniversary and I have to say I am very pleased with the experience I got. I was holding off on making my appointment because I knew that the 2014 Outlander's were coming in sometime this month and I wanted to see one in person. So I booked my service appointment for June 10th at 11:30 a.m. and after I got settled in with the service department, a salesman named Quentin Washington was very nice enough to give me a personal tour of the 2014 Outlander. After seeing it, I was very impressed with not only the car, but Quentin as well. From a previous post on this site, you will notice that I saw Matthew Zezza, the salesman who sold me my Outlander. Today, he was there again and was asking me how my car was, how my family was, etc. He has always been really nice to me whenever I come back to get my car serviced. Finally, Giselle Sojos made my service experience so easy. I just informed her what I was there for, explained something I needed them to look at, and then I hung out until my car was ready. Everyone that I mentioned makes the Bell Mitsubishi team very strong and I always look forward to going there to get my car serviced. I do miss the whiteboard with my name on it welcoming me to the dealership. Please bring it back. Keep up the great work Bell Mitsubishi. You guys rock.


Great customer service

5
Loretta Cronin on 04/05/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I was going to buy a Mitsubishi but was concerned about customer loyalty and rebate or discounts as I have buying these cars for years and have owned 7 Mitsubishi prior, and the last time I came in I was not offered any incentives. Don Paterno proved to be a salesperson to keep his word, he listened to my concerns and took them and brought me satisfaction and the car I wanted. The credit manager Matt was also kind and I found the whole car buying a pleasure. I would recommend these 2 men 100%


Great deal in Bell Mitsubishi

5
Shuangd. Li on 04/03/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Guys here are so nice and they are really trying their best to satisfy your requirements.As for me, I got a great deal there.you can really trust them and they'll get you exactly what you want.Also, their service is excellent too!! Don helped me to get known of my car and let me feel relaxed.Thanks to Don and all the staff there that you make me life better!!


insufficient info & no return

0
oskar52 on 03/28/2014

I applied to buy a new car trading with my old car. They sent me financial approval form ,I filled & sent them. But They didnt return to me. I believe they dont like my credit history. But they r supposed to tell me this. So, I gave up to buy a new car from now on....


Greatguys!

5
James on 03/18/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Great guys over there did everything they could to make sure I left with the best deal and they made it happen Manager is a great guy and Talk to the sales man Gabriel super friendly guy made everything happen no problems at all COME HERE


Bell Mitsubishi - Gabriel.

5
Alan on 03/15/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Overall felt that questions were addressed properly as well as buying concerns. Did not feel pressured or unreasonably mishandled.+


Great Customer Service, Enjoyable Expirence

5
TREE S. on 03/13/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

If you are looking for a new or used car, and want EXCELLENT customer service, I recommend Bell Mitsubishi. Our Salesman Jeff Davis took care of us, and worked hard to get us the vehicle we wanted, at a price we were comfortable with. Thank you Jeff Davis and staff at Bell Mitsubishi for making the buying process enjoyable...It was truly worth the trip from PA...


Professional and Courteous

5
Johnny on 03/12/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

These guys provide quality customer service with no gimmicks!


BEST CAR BUYING EXPERIENCE EVER

5
Daniel on 03/03/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Gabriel was by far the nicest and most relaxed sales person I have ever encountered. The service was great they took their time and made sure that everyone was getting the best deals possible. The owner of the store also works with the sales people and doesnt just sit and keep watch. I loved this, it made me feel like they were going above and beyond just to help me. I RECOMEND this dealership to anyone and everyone who is looking to buy a New or Used car.


mitsubishi sport 5sp

4.8
jack jones on 02/28/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 4.0 Overall Facilities: 5.0

found everyone here very comforting the finance manger niel helped me out a lot great buy


bought a new car

5
andrew on 02/27/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

went to bell to purchase a new car very professional and overall extremely impressed with the service provided.. would recommend this dealer to anyone...


Bell Mitsubishi

5
Aisha a happy costumer on 02/17/2014

Customer Service: 5.0 Buying Process: 5.0

I had been putting off buying a new car for quite some time however, I knew that it was time to do so. With so many scams out there you can imagine how apprehensive one can be at first. I met and spoke with Gabriel Guerrero the sales consultant and I must say he was most helpful. What I enjoyed most about the experience was that he was patient in helping me find that best car that was suitable for me, in my price range and comfortable making payments with. He even shoveled snow so that I could test drive every car that I wanted!! The best part was that he was true to his word and everything that was discussed was exactly how it took place. In addition, once I was ready to seal the deal I spoke with Matthew Zezza who helped me get the lowest APR rate. Overall, everything went well and I would recommend this dealer to anyone in looks of a new car or used car!


Great experience

4.7
Josephine on 02/12/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

We met a friend in our sales person. Don made us feel valued & treated us with a friendly welcome. His knowledge of customer service led us into asking about a specific model. He answered all our questions about trade ins & allowed us time to come to the right decision for us. We were not rushed or pressured in any way. The entire experience from beginning to final sale was just right. He even followed up afterwards to see if everything was OK with us. I love our new car & am grateful that it was a smooth transition for us. Thank you.


finance manager

5
Silvana Castillo on 02/11/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

The staff was really welcoming, very friendly, our Sales consultant Gabriel Guerrero, was extremely professional, friendly patience when through all the details one by one, he went beyond making sure that all our questions wore answer, he also make sure that we wore completely satisfy, very interesting in providing his best to us as a sales consultant of Mitsubishi Motors.


Bell Mitsubishi is a great dealership to purchase a car,...

4.8
CarrieAbella on 02/04/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

Bell Mitsubishi is a great dealership to purchase a car, whether it is new or used. We went in to purchase a used car. Don and all the other associates were extremely friendly and helpful. We were never pressured to buy the vehicle and we were able to take the car for more than one test drive.Bell Mitsubishi would have to be the most honest and reliable dealership I have been to. Every document I signed was explained before I was asked to sign. No other dealership would do that. My husband and I will definitely return to Bell Mitsubishi to purchase our next vehicle.


It was a great experience!

5
Danilo on 02/01/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

It was my first time going to Bell Mitsubishi and it was a great experience. Gabriel which was my Sales Consultant was awesome and helped me get a good deal.


I use to hate car dealers until I came to BELL

5
marilyn on 01/24/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I met Jeff at Bell and he helped me so much from the minute I got here. I was treated with respect and not like a dollar bill. The helped me get a car even with bad credit didn't add any extra amounts on my bill. Very trust worthy. Come to Bell its worth the while.


They say a first car is like a first love.

5
Newbie driver on 01/23/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

Firstly, a bit about my self. I'm 22 year old, female, an international student who just came to America for a few month, have just got my driving permit, never had a car before...... to put into one word, a newbie in every way possible. I used to contact an auto auction agent for a car, just because i'm kind of afraid to deal with car dealers. I was searching for a used Mitsubishi Outlander, for the familiarity that my father has this vehicle back at home. I did my research, compared every used outlander out there on cars.com and the inventory of every Mitsubishi dealer in my region, and decided to go to Bell's first. Sales person Donald Paterno, a so very nice, straight-out-of-a-comic-book-like "American uncle", picked me up at Rahway train station. Still I walked into their door with so much trepidation that I would look like a complete idiot or a very lucrative piece of meat on the table. However after spend about an hour there, I don't feel that way anymore. I went looking for a 2010 outlander XLS that day but couldn't made up my mind because the price is way beyond my budget. So the other day I went to another Mitsubishi dealership for the same vehicle with lower price. But I ended up going back to Bell's, bought a 2007 outlander ES with everything I wanted for a first car, with the help of sales consultant Roger E. Cole. They say a first car is like a first love, and I'm glad I found my first love here. The buying process is smooth and straight forward without hidden fees and tricks, plus I got a good deal on the car price. After went back home with the car I found two of the dome lights doesn't work, and got the promise that they would fix it. Tomorrow i'm going back for my plate and dome lights. So far, i would say that if you are looking for a Mitsubishi around the area, look nowhere else.


Bell Mitsubishi review

5
Jorge L Jimenez on 01/18/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Today I had bought my new vehicle Ford Edge 2008. Sales Consultant Gabriel Guerrero was very helpful and kind helping us make the decision as of if I should buy the car. He had me test drive the car and I think that was the major most important part of this sale that had convince me to get it. Overall he was very professional in his job, gathering needed information for this sale. After taking all our information he had pass it to the Finance Manager Matthew Zezza who had gave as a best deal ever on the financing. I had my budget planned up to $300.00 per month but the deal I got was much better then expected. It came to $250.00 per month and I am more than happy with all the experience I had in the Bell Mitsubishi dealership today. I definitely give them the highest review.


I Highly Recommend Bell Mitsubishi

5
Lori Sowers on 01/18/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

I came into the dealership very negative, but after meeting Gabriel Guerrero and the entire staff at Bell Mitsubishi in Rahway, I was put at ease. They made me feel like I was number one, Gabriel worked with me and set me up with a car in my price range. I left a very satisfied customer. If your looking for a car and a great staff, Go to Bell.


Excellent service!

5
John on 01/16/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Bell Mitsubishi, an excellent dealership for getting fantastic customer service. I had made a deal with Mr. Andrzej, in which I had the best experience purchasing a car. He took care of me as soon as I walked in, till I walked out of the door satisfied. It couldn't be any more easier, and simple. If you're in need of a car, I highly recommend Bell Mitsubishi for anyone's next purchase! - Thanks again Andrzej, and the rest of the crew hope to do business again!


I had the true pleasure of buying a car from Bell...

5
beaton on 01/15/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

I had the true pleasure of buying a car from Bell Mitsubishi dealing with the very hands on Owner. The whole experiece from start to finish could not have been more professional. We were in constant contact thoughout the whole deal. I have owned alot of cars and I can tell you this was the best buying experience I ever had. I WILL BUY FROM THEM IN THE FUTURE.


THE BEST DEALER AROUND

5
BEATON on 01/15/2014

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

I had the true pleasure of buying a car from Bell Mitsubishi dealing with the very hands on Owner. The whole experiece from start to finish could not have been more professional. We were in constant contact thoughout the whole deal. I have owned alot of cars and I can tell you this was the best buying experience I ever had. I WILL BUY FROM THEM IN THE FUTURE.


This is the best experiencd Ive had purchasing a car. Ive...

5
AlejandroPedroso on 01/14/2014

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

This is the best experiencd Ive had purchasing a car. Ive never left a dealership so confident that I got the best deal possible until now. If ur thinking a getting a car u must go to Bell Mitsubishi. Make sure u ask for Gabriel, he will definitely do i right!! He and the sales manager Dan Velez really took care of me. I couldnt be happier. Huge thumbs up... proud owner of 2014 evo -Alejandro


Excellent dealership

5
Alejandro Pedroso on 01/14/2014

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

This is the best experience Ive had purchasing a car. Ive never left a dealership so confident that I got the best deal possible until now. If ur thinking a getting a car u must go to Bell Mitsubishi. Make sure u ask for Gabriel, he will definitely do i right!! He and the sales manager Dan Velez really took care of me. I couldnt be happier. Huge thumbs up... proud owner of 2014 evo -Alejandro


Terrible service department! They make up their own...

2.6
schist79 on 12/21/2013

Customer Service: 2.0 Quality Of Work: 4.0 Friendliness: 3.0 Pricing: 2.0 Overall Experience: 2.0

Terrible service department! They make up their own maintenance schedule and overcharge for all maintenance items they do (at unscheduled intervals). Its unfortunate that all car dealer service departments get the reputation for ripping you off, because of dealers like this one. In addition to performing unnecessary service and overcharging, they are also extremely slow. I was the first person there and was told 2 to 2.5 hours or maybe less and instead waited 4 hours. Do yourself a favor and service your car elsewhere.


Service Department = Terrible

2
Bell Mitsu Custumer on 12/21/2013

Customer Service: 1.0 Quality Of Repair: 3.0 Overall Facilities: 2.0

Basically they make up their own maintenance schedule and overcharge you for all the unnecessary maintenance items they do. Unfortunate that all car dealer service departments get the reputation for ripping you off, because of dealers like this one. In addition to performing unnecessary service and overcharging, they are also extremely slow. I was the first person there and was told 2 to 2.5 hours or maybe less and instead waited 4 hours. Do yourself a favor and service your car elsewhere.


great prices, great service!!!!!

5
dom on 10/21/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

Very informative on your options on vehicles..... Very patient and friendly...... Worked with me to get the car I wanted for a reasonable price..... Ask for Gabriel, he'll take care of you!!!!!!!


Once again a GREAT experience at BELL MITSUBISHI

5
LBV Outlander 2014 on 10/01/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

This is my 6th Outlander since 2004 purchased or leased with Bell Mitsubishi...I wouldn't go anywhere else....Jim Haskell is one or the nicest and most honest owner/managers I know. He will work with you to get you the very best deal possible, work within your budget and no pressure at all....It took me over a week this past lease to finally sign the papers because of a family issue and Jim Haskell held the car I was interested in for the whole time until I made a decision.....He has always taken great care of me throughout the years and they are very good to loyal customers. Their service and parts staff is great as well. I would highly recommend going to BELL MITSUBISHI if you want a great car buying experience !!!!!


Working with Jim at Bell Mitsubishi has by far been the...

5
sunofuhgun on 09/24/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Working with Jim at Bell Mitsubishi has by far been the best car-shopping/buying experience I've ever had. Not only did he give me a great deal, but without any non-sense. His team was highly professional and moved swiftly to get me the car I wanted. I didn't even bother contacting other dealers. Honestly, I was so shocked that it went this smoothly that I had doubts in my mind but after all was said and done- I have zero regrets. I highly recommend this dealer and contact. If I ever look for another Mitsubishi I'm going straight to Jim.


Dominic was professional, knowledgeable and very helpful...

5
bahamasjkh on 09/23/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Dominic was professional, knowledgeable and very helpful I would most definitely recommend Belle Mitsubishi!All too often we find ourselves at the mercy of auto mechanics. Not knowing what is wrong with the vehicle leaves you at a distinct disadvantage, Dominik explained everything that was necessary.A rental car was included, the repair was fast and my car was even washed! Keep up good good work and give Dominc a much deserved pat on the back! I will be back.


Incredibe experience and results!

4.7
Pablo on 09/23/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 4.0

Working with Jim at Bell Mitsubishi has by far been the best car-shopping/buying experience I've ever had. Not only did he give me a great deal, but without any non-sense. His team was highly professional and moved swiftly to get me the car I wanted. I didn't even bother contacting other dealers. Honestly, I was so shocked that it went this smoothly that I had doubts in my mind but after all was said and done- I have zero regrets. I highly recommend this dealer and contact. If I ever look for another Mitsubishi I'm going straight to Jim.


Thank You Bell Mitsubishi!!!!!!!!!!!!!!

5
Fatima Romano on 08/26/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

After Driving up and Down 1 & 9 north and south Finally A place were the price is the price no number games of back and forth it was what it was thank you so Much Andrzej great sales man Matt made sure the deal would go threw I have bad credit and they made it happen Dan manger didn't play number games I was in and out I didn't have to wait hrs to see finance then wait for my car it was very well handled and its like family there everyone was so nice now I have a new car!!!!!!!! THANK YOU BELL


Great Service

5
ltb119 on 08/05/2013

Customer Service: 5.0 Buying Process: 5.0

Gabriel is very friendly and helpful in explaining and showing us the car that we want to buy. He is also able to work with our budget.


Great, Hard Working Dealer

5
Rob on 07/16/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

If you are looking for a Mitsubishi, this is the place to go. Jeff is great to deal with. He's a funny laid back guy and makes you comfortable in a dealership, unlike other places. The team at Bell Mitsubishi works hard to make your payments in the right range and to get you approved even with the worst credit. I was looking for a new Evo, but ended up with a used Ralliart. I missed out on a great deal for an Evo, though! I am happy with my purchase and the service I received from them. Looking forward to going back next year to finally get my Evo! Thanks Jeff & the Bell Mitsubishi Team for your hard work!


DO NOT GO TO THIS PLACE!!!! They are rude, unprofessional...

2
Kdjets07 on 07/11/2013

Pricing: 2.0

DO NOT GO TO THIS PLACE!!!! They are rude, unprofessional and most certainly they need a attitude change. I attempted to purchase a Mitsubishi Lancer (used) and they kept trying to sell me a brand new one when all I wanted was a cheap used vehicle. They have zero customer satisfaction and all they care about at the end of the day is your money not your satisfaction of your next vehicle. Inconsiderate Human Beings. So do you self a favor and never walk a foot through that door! You will save yourself time and money!


After having an iffy experience at another dealer that...

4.8
J0hNNYP on 07/10/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

After having an iffy experience at another dealer that kept pushing a car on to us that we didn't completely like, we decided to step into the Bell Mitsubishi lot, Jeff Davis came over to greet us, ask us about our requirements and what we liked in the lot. My wife of course fell in love with a convertible spyder and the rest was history. Once we walked in Quentin Washington was very amiable, very easy going and took us for a test drive. One thing i admire is people who aren't pushy, have great customer service and don't BS around and these guys met all my expectations if not more. Quentin related a lot to what we were looking for, what was easier as far as payments, goals, competition, car fax details etc. He went a step beyond to figure out what we could work with and agree on both parties. He researched prices out there for the same car, none which we found lower than what these guys had and even promised to have their service guy touch up some minor scratches in the seats. They have followed up as promised so far and continue to stay in touch to make sure we're fine with the purchase, as well as left us a voicemail welcoming us to the Mitsubishi family. Mathew Zezza made the financing process extremely easy, made suggestions on how we could better our APR later on, helped us find the lowest credit financer possible and detailed every part of what we were signing up for. I have to say these guys should be the blue print of how successful dealers should operate and made our experience beyond pleasant. I will update a review on any future servicing i receive and hopefully by then Quentin will be promoted for such a great job he did. I highly recommend him and Jeff to deal with if you want honest, no hassle service with great customer service, great job guys!


I took my 2011 Mitsubishi Outlander to be serviced for...

5
ZSH2222 on 06/10/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Overall Experience: 5.0

I took my 2011 Mitsubishi Outlander to be serviced for it's 2 year anniversary and I have to say I am very pleased with the experience I got. I was holding off on making my appointment because I knew that the 2014 Outlander's were coming in sometime this month and I wanted to see one in person.After emailing Brittany Sanders on Thursday June 6th, she told me they would be in tomorrow. So I booked my service appointment for June 10th at 11:30 a.m. and after I got settled in with the service department, a salesman named Quentin Washington was very nice enough to give me a personal tour of the 2014 Outlander. After seeing it, I was very impressed with not only the car, but Quentin as well.From a previous post on this site, you will notice that I saw Matthew Zezza, the salesman who sold me my Outlander. Today, he was there again and was asking me how my car was, how my family was, etc. He has always been really nice to me whenever I come back to get my car serviced.Finally, Giselle Sojos made my service experience so easy. I just informed her what I was there for, explained something I needed them to look at, and then I hung out until my car was ready. Everyone that I mentioned makes the Bell Mitsubishi team very strong and I always look forward to going there to get my car serviced. I do miss the whiteboard with my name on it welcoming me to the dealership. Please bring it back.Keep up the great work Bell Mitsubishi. You guys rock.


skeptical

5
Happy Evo owner on 05/23/2013

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

At first, I was very skeptical about traveling to this dealership from CT, after reading the reviews. However, after searching for a pre owned Evolution with low miles and speaking to a salesman at the dealership, I decided to take the chance. The salesman assured me that the vehicle is there and the photos online are of the actual car. He also stated that if the vehicle sells before I get there, he would call me and let me know ahead of time to save me trip. When I arrived at the dealership, I was pleasantly surprised to find that the car in the photos was as described. The dealership itself was amazing. The salesman informed me that due to Superstorm Sandy, the entire showroom was redone. I don't understand why one of the people that reviewed the place said it was a dirty place. Great place, great salesman, and I love my car!!!! Pat is the man! You will definitely see me again because my friend wants an Evo too.


I purchased a new Outlander Sport from this dealership. ...

5
Teeteeterri on 05/22/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I purchased a new Outlander Sport from this dealership. Working with Pat Sacca, Domenic Tomasso & James Haskell was a very pleasant experience. They were very honest with me and made sure that I was 100% satisfied before I drove my new vehicle off the lot. There was no pressure at all. They worked with me to make sure that I got everything that I wanted in my vehicle that fit my budget. I will recommend this dealership to all of my friends and family. Customer satisfaction is clearly their number one priority!!!


Mr.Haskell and his team are great people to work with i...

5
Gigi1380 on 05/22/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Mr.Haskell and his team are great people to work with i told them what i wanted to pay on a vehicle and they did everything to help me get what i wanted very helpful people not like ur normal dealer were they pressure you to buy a vehicle they care and take there time !! I would recommend bell mitsubishi to anyone i love my new galant!


They were extremely helpful from beginning to end and...

5
kitty8783 on 05/20/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

They were extremely helpful from beginning to end and everyone helped me. I look forward to recommending all my family and friends. I love my car!!!


Not the best place to buy a car

1
Disappointed on 05/10/2013

Customer Service: 1.0 Overall Facilities: 1.0

I also drove quite a ways to do business with what I belived to have been a good dealership. The sales person on the phone reeled me in but once i was there is was A LOT of back and forth and ultimately I walked ...I sent more then 7 hrs there and left without even a thought! This is not the place to buy your car... plus the dealership its self is dirty & not very professional ....


UPDATE 4/30/13 MR. Haskell, owner of the dealership...

3.2
robertmx on 04/29/2013

Customer Service: 3.0 Friendliness: 4.0 Pricing: 3.0 Overall Experience: 3.0

UPDATE 4/30/13MR. Haskell, owner of the dealership called me the day after I posted this review and apologized for this situation.He was very kind and they delivered the check the same day to me.I feel that they did everything that hey could to fix this asap and that they deserve decent ratings overall.Please do yourself a favor and be extra careful when buying from this dealership.I bought a new car on 4/1/13 which came with manufacturer rebate.I was told that it will take 10 business days for Mitsubishi ti process the rebate.Today is 4/29 and I still did not receive my rebate.On 4/25 I called and spoke with Matt Zezza telling him about the situation.He advised me that he will call Mitsubishi and find out what it is taking so long to mail me a check.It's 4/29 and nobody called me back, so I went to dealership and talked to Matt again and he told me to give him a call in the morning because nobody is here now. I find it ridiculous that I have to remind him to follow up on this issue.There were other issues with buying new car there: they made a TYPO in the VIN number and they never cough it. I had to tell them!They never called me to pick up transferred registration too.


Worst sales person and manager ever seen

1
Sally on 04/15/2013

Customer Service: 1.0 Buying Process: 1.0

I total agreed with the last two reviews, total wasted of time. We drove long distance, and ready to purchase a new car. The regular sales representative seems unacknowledged on everything we asked, almost every answer we got is "I don't know, let me ask ..." The sales manager came to us with a very rude attitude. It feels like he has no interest dealing with us and he probably thinks we couldn't afford a new car. The worst sales person I ever seen in my life. You need to double think before you even want to step in this dealership.


I enjoyed my experience at Bell Mitsubishi. This...

5
2011eclipse on 04/10/2013

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I enjoyed my experience at Bell Mitsubishi. This dealership was the first dealership to be completely honest with me about the car I was searching for and I truly appreciate that! All of the staff was friendly and informative! I love my car and will recommend this dealership in the future! Thanks again!


Waste of time.

1.5
Disappointed Potential Customer on 12/07/2012

Buying Process: 1.0 Overall Facilities: 2.0

We went to look at a car after driving quite a distance. The salesperson told us we would be getting one amount for our trade, following the managers assessment they then offered us half of what the salesman had already stated we would be getting. The car we had gone to look at was sitting on the lot with a flat tire, in addition is was filthy with cigarette ash all over in the interior, and smelled very unclean. It was a very disappointing experience.


Very easy transaction- I told them a monthly payment and...

5
drameri92 on 10/25/2012

Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Very easy transaction- I told them a monthly payment and they did whatever they needed to do to get me there. Definitely would recommend them to anyone looking for a Mitsubishi. Everyone there was laid back.


Owner Jim Haskell and his staff went out of their way to...

5
k9qt007 on 10/01/2012

Customer Service: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Owner Jim Haskell and his staff went out of their way to ensure the best car buying experience possible. After shopping around for a good deal , no other area Mitsubishi Dealer was able to offer me a decent deal on my dream car, a brand new Mitsubishi Evolution. I gave Jim a call and met with him at the dealership. Needless to say, by the end of the day I drove back home in my new car. If your looking for a no pressure , honest deal then go see Jim and his staff , I cant say enough about my positive experience there. My salesman ,Andre, was also great to work with. I highly recommend Bell Mitsubishi .


Bell Mitsubishi has been great to me. The guys there...

5
jakesalazar1 on 09/19/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Bell Mitsubishi has been great to me. The guys there James Haskell, Jose Rivera and Albert Chak have treated me like family from day one. I've bought three Mitsubishi Lancer Evolution's and just picked up my latest a 2013 Evo that just came in off the truck and now it's in my garage. It's great to know that I am the first one to drive my new car and that no one else did on a test drive, I don't think people should test drive this car. If you want to buy an Evo, you should already know what the car's about. You don't need to test drive it. I like the fact that all the Evo's there are not test drivin, that's why I just bought another one and is why I will keep going back to Bell. These guy's are awesome, and provided me with the best service in every aspect. Bell is the best in the business and it shows that is also why my Mom,sister and brother have bought cars there as well. I would tell anybody who want's a Mitsubishi to look no further, that Bell is the only place they need to go to take care of all there needs.


Jose and Xavier were great in helping me buying my car...

5
AndresGutierrez on 09/14/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Jose and Xavier were great in helping me buying my car and were very reasonable with the price, defiantly recommending this to anyone who needs a car.


I am SO, SO, SO HAPPY with my 'new' car purchase this...

4.8
wedabeans on 09/06/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 4.0 Overall Experience: 5.0

I am SO, SO, SO HAPPY with my 'new' car purchase this week (09 Lancer). I am BEYOND happy with my salesperson, XAVIER. I really got the feeling he jumped through hoops to help me get this car, which was a real stretch for my budget. When we sat down with Xavier, there quickly became a comradery that I had not experienced at other dealerships no matter how friendly they were. We also got to know Matt (finance), Albert (mgr) & the dealership owner. They happily brought the car in from the rain for us, even put it on a lift & my every question was answered throughout. I was surprised what an easy drive from Freehold the dealership was. The cars I saw were very clean in and out, something else I had not experienced at some other dealers. My car in particular does not look like an almost 4 yr old car w/ 65,000 miles at all. Just a day before a Hamilton dealership showed me 2 disgustingly filthy cars. Had I not mentioned being in the market for a car, my friend may not have told me about Xavier at Bell Mitsubishi. Now she's getting a referral check from this dealer. Which reminds me, if you go please tell them it's because Marie Griffin of Freehold referred you via this awesome review! Honestly, I cannot say enough about Xavier. Muchas gracias amigo!


Great Guys to deal with

4.3
glikbach on 08/26/2012

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 3.0

Not a long review. I contacted Bell over the net using Cars.com. I set up an appointment and met with Pat and the sales people. The entire staff entertained my two sons for two hours. I bought a used Honda Accord Crosstour. I paid a fair price and did not feel any pressure to buy from Pat or anyone. This is the type of car buying that everyone should experience. When the deal was completed I found the car filled with gas and all of the plates etc set up and Pat even had the A/C cranking for me. I had a great experience and would happily deal with Bell Mitsubishi again.


THIS DEALER IS THE BEST, IN EVERY WAY! I have been a...

5
TheMightyQuinn on 08/21/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

THIS DEALER IS THE BEST, IN EVERY WAY! I have been a customer for the past 18 years, buying my last two cars here and having them serviced here exclusively. My sister also recently bought a new car here, making for three new car purchases from Bell Mitsubishi from our family. Obviously, we keep going back because we believe that Bell Mitsubishi is the best.My sister and I are both exceptionally pleased with the sales, parts and service teams. They are honest and knowledgable, and give you straight talk and efficient, courteous service. You will get a great product, a fair price and a sales and service team you can trust! My family has dealt with other auto sellers and mechanics over the years who have given us a lot of problems. But Bell Mitsubishi is a breath of fresh air!I drive a lot, and I have to be able to depend on my car to get me and my family where we need to go. And I need a dealer that not only sells great cars in an honest and transparent manner - I also need a service department that has the expertise and the parts and service programs necessary to keep my cars in good running condition. Bell Mitsubishi is the ONLY place I go for car sales, parts and service, and this has been true for almost two decades and roughly 400,000 miles.These guys are professionals of the highest order. And they clearly care about their customers and take pride in their work. I give them my highest recommendation!!!


Negotiated via phone, Sent deposit, Albert picked me from...

5
Marlow_ on 08/17/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Negotiated via phone, Sent deposit, Albert picked me from the airport, Deal done in 40min later,heading back to Atlanta, AWESOME!!!! It is rare that someone actually dose what they say they will do. I would prefer to drive 1000mile again just to deal with them. They do business the right way!!!!"Albert is the F'in Man!!!!


I can not recommend this dealership more! We worked with...

5
scottRichmond on 08/07/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

I can not recommend this dealership more! We worked with Pat, Albert and Matt but the entire staff took interest in my family and this made my wife and i feel very comfortable. My 2 year old ran amok through the store and the staff looked after him.Pat was the consummate professional salesman. Walked my wife and I through the paperwork, gave us a very low pressure figure and only once did he ask us what we wanted to do. We a very long time to make up our minds but Pat and the good people were very, very accommodating.I had originally contacted Albert via the internet and he put me in contact with Pat to arrange a meeting and test drive. The car was ready to drive when we arrived at the dealership, Albert met us and introduced us to Pat. I drove the car with Pat while my wife stayed with our two young sons (9m and 2y.) Pat took me out for 15mins and I drove the car on every conceivable road in the area and Pat was very patient as I tried all of the cars features.My wife says that she feels uncomfortable driving with car salesmen and often feels that they ignore her to drive a deal with me. Pat was a gentleman and took time to show the cars features to my wife.The price of the car was very fair and Pat and Matt worked to get us 1.9% financing even though the car was used. My final thought is that if you do not give these guys a shot at your business before you buy a car then you missing a no BS group who I feel will give you a fair price and no pressure negotiations.


Above and beyond customer service. It was a great buying...

5
Dnice1975 on 06/27/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Above and beyond customer service. It was a great buying experience and we plan to refer our friends and family. The car was exactly what was advertised. Albert and his staff went out of their way to make sure we were able to register the vehicle out of state.


friendly service, easy to deal with, very clear on every...

5
lunyuantong on 05/17/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

friendly service, easy to deal with, very clear on every payment and no hidden charges. can't think of any thing else more i want from this dealer.


So far I have leased 2 Outlanders from Bell Mitsubishi...

2
Odonnell on 03/24/2012

Customer Service: 1.0 Friendliness: 3.0 Overall Experience: 2.0

So far I have leased 2 Outlanders from Bell Mitsubishi and I can assure you it will be the last one I lease. The service department is very bad. I have been told on a few separate occasions that I will get a call back and never do I always end up having to call back. Then when I do call back to follow up on my issue, the service department acts like this is the first time I called. They are very unprofessional.


Pushy, Insulting Salesman and Manager

1
Go to Allstar on 03/17/2012

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

The salesmen are condescending and they try to cheat you at every turn. Never ever have your vehicle serviced here, they will always find something that needs to be "fixed". Also here they tried selling flooded cars, no surprise there.


Since my husband and I arrived at the dealership early in...

5
yulianaa on 02/02/2012

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

Since my husband and I arrived at the dealership early in the morning everyone was very pleasant and nice to us. We were assisted as soon as we got there and we were offered fresh coffee while we waited. Nelson Barreto went out of his way to accommodate our needs and help us with the issues that we had. Even though we did not interact with the mechanic much (Rob Wallace) it gave me and my husband the confidence that he was doing a thorough job since he found things that my previous mechanic did not bring to my attention. After we waited and they serviced the car, Nelson wanted to make sure things were clear and showed us what needed to be repaired in the car, including the inner tie rod that nobody cared to bring it to my attention while I was risking my life on the road. We will absolutely come back to this dealership on my next visit, and will pass the word to my friends to try it out and hopefully they will experience the outstanding service i received on this visit.Once more, special thanks to Nelson Barreto and Rob Wallace!!!Kind regards,Yuliana Ante & Daniel A. Arias


They were friendly and made me feel like I was there only...

5
mike valentino on 12/21/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

They were friendly and made me feel like I was there only customer I would go back again they were very knowledgeable,and helpful in finding my car


The service department at Bell Mitsubishi was absolutely...

5
ZSH2222 on 11/18/2011

Customer Service: 5.0 Quality Of Work: 5.0 Friendliness: 5.0 Pricing: 5.0 Overall Experience: 5.0

The service department at Bell Mitsubishi was absolutely wonderful. Nelson and the salesman that sold me my Mitsubishi were absolutely wonderful.The salesman who sold me my Mitsubishi was very happy to see me again and asked me how my car was.I also found it pretty interesting that there was a whiteboard that had my name on it welcoming me to the dealership.Keep up the great work Bell Mitsubishi!!!!!


$22,542

Mileage: 35352

Color: Other

Transmission: 6-speed Automatic

Body Style: SUV

City: Rahway, NJ

Engine Type: Regular Unleaded I-4 2.5 L/152

$35,923

Mileage: 18192

Color: Other

Transmission: 8-speed Automatic

Body Style: SUV

City: Rahway, NJ

Engine Type: Regular Unleaded V-6 3.5 L/211

$51,837

Mileage: 15435

Color: Other

Transmission: 8-speed Automatic

Body Style: Sedan

City: Rahway, NJ

Engine Type: Intercooled Turbo Premium Unlead

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