Bell and Bell Buick GMC Trucks

4.0

Overall Rating

Customer Service: 4.0 Buying Process: 3.7 Quality Of Repair: 3.0 Overall Facilities: 3.7

Canadaian Experience

Eldon McCready on 04/07/2015

Customer Service: 5.0 Buying Process: 5.0 Quality Of Repair: 5.0 Overall Facilities: 5.0

We are from Ontario and plan to purchase GM vehicle when we return home. On two different occasions we dealt with salesmen from Bell& Bell in test driving cars that they obviously knew that we could not purchase to take into Canada. We found these people from the dealership to be extremely sincere in helping us make a choice in selecting the vehicle that would best suit our needs when we returned to Canada Conversly we spoke to a alternate Gm dealer in Myrtle Beach who treated us with indifference when they found out we were from Canada, and informed us that we could not test drive a vehicle. As a faithful Gm customer,I was very impressed with the image of Bell& Bell Employees in presenting a team General Motors atmosphere. RESPECTIVELy Canadian Visitor

they didn call back and rude!! thanks a lot..

Michael aiken on 02/09/2014

Customer Service: 1.0 Buying Process: 1.0 Quality Of Repair: 1.0 Overall Facilities: 1.0

I want try to buy a car from bell and bell no more..

Phone Response

arsailman on 08/23/2013

Customer Service: 5.0

Within an hour of requesting information about a car on their site, I had a phone call. Not an appropriate car for me, but quick service.

Sold Gold Experience

Kaysee on 04/29/2013

Customer Service: 5.0 Buying Process: 5.0 Overall Facilities: 5.0

One of a kind totally perfect experience from initial telephone contact with representative Dean Caudill to leaving the facility with a wonderful new vehicle. We arrived at the facility with much necessary information in advance that came via email messages from Dean. The description of all the features of the new vehicle was thorough and fun. Dean was extremely pleasant and helpful re: all questions we presented. Reaching a positive decision re: purchase was an easy one. The whole experience was like spending a few hours with a good friend we had known for years. It just doesn't get better!