Beck Toyota

Highly Recommended

Jesse Spears is why I came back to Beck Toyota the very next day and not the other dealers who were blowing up my e-mail and phone. Jesse was very laid back and non pressuring and easy to deal with. He worked hard to get me into a Highlander and once I decided to purchase the vehicle, everyone else that I came in contact with was also very easy to work with. I'd gladly recommend any of my friends or family here and especially to Jesse Spears.

Highlander

We had a great experience in purchasing the vehicle. Trent went above and beyond helping us get the best deal. He was very courteous and helpful in answering any questions we had. He helped us getting the best financing rate that we could as well. Would definitely go back there again for the purchase of future vehicle

Looking for a Toyota, this is where you need to be!

I purchased 2013 Avalon from another dealer and became unhappy with the service! I decided to purchase a 2016 Highlander from same dealership..that process became a circus!!We live in N. Cenrtal Indiana and decided to drive the extra miles based on price Beck had for Highlander on the internet...I contacted them and dealt with David Kellar!I was amazed that the price posted on internet was the price I paid ! It was an all around great buying experience and I recently arranged to have all of our service needs moved to Beck Toyota!!We saved thousands on our purchase! I feel going the extra distance was well worth it! Thanks again , Dave and the Beck Toyota Group!! Why would you go anywhere else!!!!

HONEST!!

I feel your dealership is honest and will not recommend a service if I do not need it. I have been bringing my car to you since 1996.

Friendly

Everyone was friendly and the process was very easy. Rep was kind enough to call me when my car was finished so I could shop while they worked on it.

great place to go for service.

chuck henthorne is one great service manager. i would not go any place other then beck. thank you, vince healy

Great Service

People eager to help and well informed on what to do and very good at explaining what was done. Friendly and helpful

Good service

I like the prompt service and complete details of the service that they share with us. Have serviced with them for many years.

Great service

Everyone has been nice to me. They helped me when ever I have a problem with the car they always have done a good job thank you to all of you

Service

Had an issue with a oil change had to bring car back. They handled quickly and I was back on the road.

Great Customer Service at a High Price

Staff is friendly and accommodating. Service techs are open about services they feel need done, don't hide the pricing, and are not pushy if you refuse suggested services.

Great experience

Everyone helpful and pleasant and knowledgeable From start to finish I felt well cared for Everything that was promised happened

Great service

Extremely friendly service department employees. The service department is efficient and gives thorough explanation of services needed. Service gets done in timely manner

Great service

My Customer service rep was very nice and polite. She even pronounced my name correctly. I was there for less than an hour.

Wonderful customer service

George Fuller was wonderful to work with. He was personaable and answered all of our questions. He showed us all of our options, and we never felt that he was just trying to sell a car. Our entire experience was wonderful.

Great service, non pushy service people.

knowledgeable techs, not pushy at all, promptly got me in and out with what I needed to have done, gave me options for some minor repairs needed, recommended new tires but did not push for me to buy them at that moment.

Excellent service

Always cordial and they get the job done fast. Always look forward to our service visits or to possibly get a second car.

Great service

Our salesperson, Melissa was great. She was super nice and was such a joy! However the financial person was a bit grumpy!

Great Services, Very responsive to mistakes,

I discovered after I left, that the mechanics had left large greasy footprints on the creme interior of my car. I was reluctant to return but decided to return so this would not happen to someone else. The check in employees were so attentive and kind. They got my car clean quickly. Thank you so much !!!

Toyota Review

The most amicable and professional staff I have dealt with before in a dealership. I was treated with the utmost respect and kindness and the process was more than reasonable.

Great Customer Service

Jerry had everything ready to go for me, and gave me excellent customer service by arranging for a car switch.

Great Salesperson George Fuller

We have purchased all of our cars from Beck Toyota since 1988. We love the service department and George Fuller has been an excellent salesperson for every purchase for the last 23 years.

Beck Toyota Rocks

Andrew, Greg Rounds, as Service representatives make certain I get an appointment when I need service for my vehicle. It is fixed/maintained correctly the 1st time!! They rock.

Great service

Courteous, friendly. I'm not treated like a "number". Professional staff. There is a dealership closer to my home, I chose to drive an hour and 15 minutes to your dealership due to the service & attitude from all the employees I have dealt with from purchasing my two vehicles to the service department. I have not found another dealership like yours. So thank you!

Staff are friendly. Area is clean & neat.

Questions were answered in easy to understand fashion. Personnel seem to know the products well.We didn't"t feel pressured or rushed.

Good service

All explanation is very clear for me, such as options, cost and mileage. Especially, to show me the best warranty program.

Friendly staff and clean facilities.

The time frame. I had new tires put on and an oil change. I was out in an hour and a half. Everyone is friendly.

GREAT service

Service center always gets me in and out in a timely manner. I trust them with the service needed on my car

Impressive, and knowledgeable staff

Jerry D. was very knowledgeable and taught me things that I didn't even know about my 2 year old Tundra. You had the vehicle we wanted and were quick and efficient during the sale.

Great service, clean facilities

Friendly service. Made me feel welcome. Took care of all of my concerns. Nice comfortable place for me to wait while my vehicle was being serviced.

Great service

The customer service rep was very nice and informative. He explained in detail how my car was doing and what exactly needed to be changed.

Professional

Professional I trust Beck Toyota for my car needs. I believe Toyota is a good product. Thank you, thank you

Service work

Told me what needed to be done on the car but did not push that it had to be done then loved that I could make an appointment and not have to waste my whole day

Generic review

Fairly quick process. Nice waiting rooms. Is this enough characters? I hope so because I don't want another red letter reply telling me to add more characters.

Car warranty service

The staff can answer questions, are polite and on time. Appointments are easy to make. I can pull right in and out

Service Complete

The service requested was completed. The overall duration of the repairs seemed excessive for the work needed. I came in for a new antenna, my old one was broken off in a carwash, and it took 2.5 hours to fix.

Excellent service.

Honest workers . I am a widow and the service guys put me at ease and give me honest answers on what work needs done. That means a lot.

Easily the best dealership

We've been to Beck Toyota 3 times now. Once to buy our sienna then again when my wife's mother needed a car. This time our experience was just as good. Trent Purdue helped us this time and was a great help. He was very professional. Each time we've gone here the sales staff feels like they're there to help you purchase a vehicle not try and talk you into buying one. Trent was was another example of this. Their used vehicles always have the price visible and are cleaner than some places new cars. Oh and the finance guys have been great each time.

Awesome Service!

Have gotten excellent service for over 20 years. Lots of experienced staff that treat you like family. Wouldn't go anywhere else.

Great Service

I really liked how professional the employees are. I also enjoyed the timeliness of services. The employees make sure that you don't need anything and are willing to assist their customers as needed.

First time Toyota buyer

The sales staff took their time to explain everything and answer all of my questions. David also took time to sit in the car with me and explain all of the features. I felt the staff wanted to get to know me as a person and not just as another sale.

Convenient service times

People were very friendly. Thanks for getting me in on short notice. Their prices are affordable and I like the coupons on website.

Beck toyota

the time to talk, show me the car, show home was clean, they appreciated my time , they were able to give me a fair price for my 2011 rav

Beck Toyota is terrific

Beck Toyota is terrific! I'm so happy with my lovely new (to me) 2013 Prius. Everyone I worked with was corteous, professional, respectful, and earned my trust.

Great Service

Very impressed with the since of urgency. Customer service was very good. Very informative of the service performed and the things that I should look to address in the short future.

Trent made the experience easy and fun.

From the start, Trent was informative and didn't pressure me into buying. He helped me find the perfect car and I would recommend him to everyone.

Great Service Department!!!

The professionalism of the staff and the timeliness of the maintenance. Beck Toyota is top of the line in all aspects.

Awesome service like always.

Great and friendly and worked with my changing schedule to get me what I needed before I left for a family funeral.

Welcoming Atmosphere

Good people-friendly staff in Service area. Normally appointments are relatively easy(not too far in future) to obtain. The service-writers work hard to keep the owners updated as to progress on repairing the vehicle.

Excellent experience

Trent was excellent to work with. He assisted us with finding absolutely what we were looking for. He was very professional and made to whole purchase process as smooth as possible.

Great customer service

Everyone I spoke to was very friendly, knowledgeable, and did not try and get every penny possible out of me. These things are what makes me a repeat customer and has me referring friends to you.

Worked with us

The sales person was very nice and helped with our large family. And the financial department worked with us on our budget.

Fantastic car buying experience

I totaled my previous car and needed a new car. As soon as I arrived I had a great feedback on the vehicle I found online. Overall it was a fantastic experience. I would definitely recommend the dealership to anyone looking for a Toyota.

A pricey repair

I could take care of things while I was out of town. Extra words extra words. Extra words....stupid requirement really stupid requirement

Overall great experience

They worked around my schedule and there was no haggling over price. I showed them the lowest price I had found and they matched it.

Purchased our Toyota Corolla at Beck Toyota

Garry was our salesman & he did an awesome job. He went over and beyond the call of duty which we appreciated. All of the paperwork went very smoothly and we were done in no time & then driving home in our new car. We would highly recommend Beck Toyota & seeing Garry for their salesman.

Great Service

My sales person, Dave, was very clear and informative about the entire process. I appreciated his combination of up-front and honest, as well as knowledgeable.

A fine experience.

The folks were friendly and helpful, and I didn't have to wait long for the service or pay a small fortune for it either. Lol.

Excellent Service Department

I brought my car in for service and the technician was extremely helpful and accommodating. They took extra time to be sure that all my needs were met.

Pleasantstaff

It was easy and convenience to make an appointment. Staff was friendly and helpful. Facility is well organized and efficient.

Great dealership

Right on time and always good feed back on my vehicle during and at end of visit. My great service experience over the past 20 years is the reason I keep purchasing Toyotas.

Great Place for continued service

I trust Beck. The mechanics treat me like Gold. I am poor and can not afford to buy new cars. I live alone and well below the poverty level. It does not matter, Beck treats me like everyone else. I love Phyllis for giving women a safe place.

Great salesman

Ian our sales man was very knowledgeable about the Highlander. He also was very profession and patient when my husband and I agreed

Great service

Always the best service. My car is know there and they make sure it can leave in the best condition possible. They understand my standards and exceed then every time.

Great Sales & Finance Team...!

Mr. Dave Kellar was able to understand our needs, guided us accordingly and his transparent approach through out the entire deal and helping is to select the right vehicle really helped us to take final call on our 2016 RAV4 ...!

14 rav4

After telling Trent what we were looking for, he showed us what he felt we would be interested in. . When deal was made car was ready when promised.

Good service

I'm a repeat customer and while nothing special was done for me, it was nice that my sales guy mentioned it.

service experience

Greg in Service is great.Service done in reasonable time with no problems.inspection sheet handout good.no problems, satisfied. ok.this is 20 plus words

12 month RAV4 free service visit

The staff was attentive and informative. Really appreciated the free coffee. Waiting area was comfortable and accommodating. Faculties were clean and safe

Great Svcs, Very Clean! Affordable.

Everything! Auto Svc. Personal Svz. Pricing. Very Pleasing! I will take all of my vehicles there for service. Couldnt ask for more!

Great service and Customer focused

I appreciate you being customer focused. Your service staff really follows the spirit of fully supporting the customer and willing to do what it takes to make something right.

owner

they keep you info. about your car. let you know if anything need to be looked at. the cost of the work that may need done.

Great Service

Easy check in and detailed explanation of what you did to fix my issue. Commitment to follow up on previous work done at dealership.

Scheduled Service

Fast friendly staff, they work hard to keep you informed as things proceed. The sales staff is knowledgeable and friendly.

Good service experience

Courteous staff and good service. Only improvement would have been if the new back window installed had been wiped clean before I picked up the car.

Routine maintenance with a professional

It was quick, efficient, and professional. Everything was well explained. We were finished on time and got a detailed report on the services performed.

Great service intake individuals/cashier friendly.

Service prompt. Great service intake people and cashier. Service done at time promised and fair pricing plus coupons to lower the pricing.

Great Experience

They were very friendly....couldnt find my appointment but they fit me in anyways. I would recommend to anyone!! Everyone was very friendly and welcoming.

Great service and great value

Great service at great price and value. I have been a customer for over 30 years and will continue to be a customer for many more years.

Fair and Honest

The salesman was honest and showed me the car I wanted. At no time while showing me the vehicle did he interrupt my process of checking it out; he answered every question I had and added any necessary information as a follow-on. He didn't rush me or badger me with needless banter. When I pointed out a few concerns, he made note of them and explained how the Toyota Certified warranty would interact with the concerns I had at the time. When the time came for him to evaluate my sports car, he did not take it for a joyride in his evaluation; he went directly to his manager and asked them to obtain a value for the vehicle from a dealer who handles that make/model of car and came back to me with a figure. Unfortunately, it was not where I wanted to be so I did not finish the transaction, but the salesman did not try the usual high pressure tactics or try to hold on to my keys (a tactic I've encountered before) to keep me from leaving. He respected my time, shook my hand, and wished me well. For that reason alone I will call him first if I decide to purchase a Toyota.

Service

Great service team, excellent communication, quality job! The service was done fast and clean! Thanks so much for the winderful service. I will definitely recommend to friends.

Camry work

The employee listened to what I told them the issue was, did their best to rectify the issue and told me what would be needed if it happened again. The issue was taken care of completely and I drove to Chicago the day after with no incidents. My car drove like a top!

Good service

Service was fast and easy. The service staff was helpful and nice. The waiting area is clean and comfortable. They had me ready to go in no time.

Great Service great device personnel clean facilit

Squeezed me in on short notice on a busy day and got me taken care of so I could get back on the road

Welcoming and professional employees

...Welcoming and professional employees, efficient service center, they get the job finished quicker than estimatedWhen there is a problem they respond quickly and take great care of their customers!!!EX: After this tire rotation, the next day I found that I was missing a wheel cover. I called the service manager, knowing I was on my way, he was there waiting for me as I arrived in the service department. I had a new wheel cover installed, free of charge and was on my way in 5 minutes!

35,000 mile checkup

The professionalism and treatment of me as a customer. Clayton gave me his undivided attention. He made me feel that I was the only thing that mattered at the moment, even though I know he was very busy.

great people friendly and competent service

the staff is always friendly:) go out of their way to make sure you know everything that is going on with your car

Friendly service

I trust the service people to be honest and do only what's necessary. Staff are friendly and facility is comfortable.

Excellent Experience

Everything went promptly and professionally. Vehicle was in perfect order when returned to me. Staff explained everything that was done to my vehicle.

Awesome People, Great Service

Everyone was kind, courteous, and helpful. I was able to speak with the same person, Chuck, every time I called or visited. He took the time to explain the issues and listened to my concerns. I was surprised at how easy the whole process was.

Outstanding service

Greg did exactly as he said. He said he would call at a certain time and did, even though the car wasn't ready. He was very professional and made sure we were taken care of. The Service Department has been exceptional since Clark has taken over. When we decide to buy a vehicle Beck will be our first choice because of the Service Department.

Recent Maintenance

It is always a pleasure when dealing with the men and women in the service department at Beck Toyota in Indianapolis, IN.

Great service, clean facilites

Easy check in, friendly employees, clean lounge and restrooms. I was in for a factory recall repair and was treated very well.

Good Service

I could drop it off and return to pick it up, when you have to wait it takes forever because they are slow.

Quick and thorough service Clean Free beverages y

Quick and thoroughChuck is the bestClean and comfortable for a place to waitClose to my homeWouldn't go anywhere else Keep Chuck there

Routine maintanence

They kept me informed and stuck to the timeframe initially given. Gave me a discount off coupon. What happened to the free coffee?

Great service

Kept me updated on what was going on and what needed to be done. She let me know when tires would go on sale and gave me papers about prices on tires starting on Oct 1st

Excellent service from entire staff. Knowledgeable

Chuck is our service advisor. He is polite, knowledgeable and explains my Highlanders problems in understanding terms. Heis a joy to work with!

Beck Toyota

Service advisor was friendly and knowledgeable. Service was efficient and without problems or issues. I trust my car with the service department over at Beck Toyota.

Very attentive service. Clean facility to wait in.

Staff kept me informed every step of the service. and, left decisions to me as to what I wanted Time in/out very quick.

Service and Recall

Friendliness and professionalism plus timeliness of service was excellent! I have never encountered a problem at this Dealeship. I highly recommend doing business here.

Great Service Team

Chuck Henthorn is always very responsive. I have had two recent (unrelated) mechanical issues with my 2008 Highlander. The service team is great to work with. I have not yet had an issue yet where they didn't deliver top-notch customer service. Terrific team!

excellent treatment

I was looking for a truck as a second vehicle and Jessie took charge and I got exactly what I wanted at a fair price. I feel that I couldn't have been treated better.

Great service response

Personal ,informative, able to adapt to unforeseen problems. (MY ONLINE APPOINTMENT WAS LOST IN CYBERSPACE ) My service advisor CHUCK HENTHORNE got me in and out quickly even though the computer had not sent my online appointment to the service system

Great service

Courteous, fast service. Told I will need tires and tire sale starting October 1. Provided with choice of tires available and current prices on request.

Nice Dealership, Clean and Friendly.

I like the fact that Beck Toyota worked my car in when not scheduled. The Service representative was very responsive and courteous.

Great service

Everyone was professional and polite. Service was performed efficiently. Waiting area was clean and comfortable. The entire experience was so easy.

Great

Easy to schedule... People are all helpful and made me feel like they were on my side ...warranty excellent and explanations helpful

Great service. Great people. Great cars!

I brought my car in for an air bag recall. Greg worked with my schedule and got me in an out and phone calls were very kind. The check out people were excellent as well. I love Beck Toyota. I have had my car for 14 years and when I buy another one, I plan to buy it from you!

Friendly and fast service!

Had an excellent experience at Beck Toyota with Trent Purdue and Steve Rose. Every step of the way was very smooth, honest, and informative. I would highly recommend these guys when looking for a new or used vehicle in the Indianapolis area.

Awesome Experience!

TrentI wanted to let you know we appreciated our experience with you and Beck Toyota. We were very happy with the service and professionalism you provided us. We will keep you in mind for our next purchase. Thanks again!

Beck Toyota

Text messages to communicate are great! Personal service really makes the difference. I appreciate their commitment to making sure I am satisfied.

Staff takes care of your needs

We have purchased four vehicles from Jesse Spears and Beck Toyota over the years. Jesse doesn't pressure you, but instead helps you find what you are looking for. This last time we were looking to replace a vehicle for our daughter after one was lost in and accident. Beck didn't have what we were looking for at the time we stopped in. But after we explained to Jesse, and Adam, what we needed, they had the car for us in a matter of days. It was exactly what we needed at the price we needed. Jesse, Adam, and Derek made it a very easy process for us. They exceeded my expectations. Beck will be the first place we look when we are in the market next time.

Good communication, good service, and good value

They thoroughly inspected my car and told me what i needed, then explained to me the options and the costs. Also told me things that weren't necessary to fix. The cars is running good after the service.

Very good experience.

Had a great experience with Trent Purdue. Very knowledgeable about the product. Very fair on our trade in. The whole experience was very smooth. We are very happy with the car we bought.

Great sales staff

Trent Purdue was great to work with. He was very knowledgeable and patient with all our questions. Steve Rose is a little pushy in selling extended warranty. Even after you tell him not in the budget.

Trading cars

Nice guy; no pressure. Stepped me thru the process; supportive and answered all questions I had. Worked with me thru the transaction to make sure I was satisfied. Thank you

Recent general maintenance

The staff was courteous, the general maintenance was performed quickly upon my arrival, and my service, as well as the bill, were thoroughly explained to me.

Great Service

The were very nice and willing to help! I appreciated the level of service and follow up. I will definitely be back for future service.

Clean, neat, helpful and welcoming

The friendliness, service and knowledge of the Service Department is greatly appreciated by myself. I plan to always bring my car to this facility.

Great Professional Service

Everyone is so professional, and they go into detail when the work is done. I know that everything has been checked and any problems are resolved without a fuss.

friendly and knowledgeable!

Mark, of the service department was cordial and explained well what was going to be checked. Later when there was more needed on the automobile than the usual maintenance service, he again was clear about what was to be done. I found him thorough. All associates were friendly and welcoming.

Great service

It was very quick. They knew who I was and why I was there. When they were done they explained what they had done.

Quick service, Very clean facilities

Dealership is easy to access. Service is quick and efficient. Customer wait area is pleasant. Cashier area is convenient. Employees are very polite.

Friendly, quick, good service.

Friendly and considerate from pull up in garage until leaving dealership, I'm confident work done well. This survey shouldn't require 20 words. I've said enough in 14.

Best Service Advisor

Greg Rounds has taken excellent care of us and our vehicles for many years. He is an asset to Beck Toyota and the main reason we get our vehicles serviced there!

Great service

The staff is very friendly and efficient. I did not wait long for the repairs to be made and all of my questions were answered.

Great experience

I had a wonderful experience aknowledgeable aa I found the salespeople to be very nice and helpful. Melissa was very pleasant and knowledge about the features of the car. She made me and my parents feel welcomed and at home.

Excellent Sales perfessional

I really enjoyed the sales guy who helped us buy our new Sienna, He was not a pushy sales rep and helped us with any questions we had and did not get discouraged cause we took a while in getting processed. He was down to earth helped us with what would be best financial way to go even with trading in the old as well. I would recommend Beck Toyota for sure. We have done business with here before and have had our cars serviced here as well. Keep up the good work. The rep also helped us understand the new features on the car and helped us set up anything we didn't understand in the vehicle we bought. So would recommend him to go with.

"Ku-dos to Beck Toyota"

My daughter and her husband did the hard part. They found a Toyota Highlander at Beck Toyota in the price range we had in mind. I met Jesse Spears of the dealership who showed me the vehicle and the features. No pressure. I felt like the price was fair considering the great condition of the used car, I agreed to buy the car and Derek Kemmerlin explained extended warranty options. No pressure again. Sales representative Derik Wilkerson, a very patient sales rep explained the features in detail. This dealership has class.

Typical used car salesman

Not the best experience - met with Garry and was looking for a used suv. Was nice and friendly but didn't offer much knowledge about the truck and once we sat down to buy he lied and said they don't haggle on price but then before we left he lowered the price, so I guess they do negotiate. He also told us they messed up the price and it should be priced a lot higher which I didn't believe. Just your typical bad used car buying experience.

Friendly, reliable, and no pressure from Trent Purdue

One of the biggest things I hate about going car shopping is all the typical pressure you get from salespeople. Trent was the opposite of that. He calmly asked if we had questions but never tried to push a sale on us. His communication was professional and excellent. He was also very accommodating with his time when we stayed rather late (on July 4th, no less!) and for when we needed to reschedule some services we purchased at the last minute.Derek, the financial rep, was also very helpful and explained answers thoroughly to any questions we asked (again, late in the evening on July 4th).

Trent Perdue was wonderful from the start!

I found the car we had been searching for. Beck was almost 3 hrs south from us. Trent responded to my initial inquiry on the camry on his baby girls first birthday! He helped us get our beautiful car! He worked through some obstacles with us and ended up driving the car to us on the north side of indy, that saved us a hour each way He went through everything on the car with us and promised to help anytime we have questions! TRENT is the only one we met and worked with! Our experience was wonderful thanks to him!

great salesman

Tim steen was great, listened to my needs, never pressured or forced the sale. Highly recommend.I will defently buy another car from him in the future

In and done.

Mr. Langston listened to my situation, met my needs exactly, and I drove off in my new car without any stress. A very quick and easy transaction. No games. Just good customer service.

Hassle free, pressure free,

I like to support local business. I had the opportunity to wait on Mr. and Mrs. Beck years ago when they used to dine at the restaurant where I worked.. They were generous. kind , down to earth people. So when I decided to look around for a car I went to Beck Toyota. I went on a Sunday to browse the lot, and found a used car that I was interested in. I called the dealership on the following Wednesday and was connected to a salesperson named Melissa. In just four short hours I was leaving the dealership in a brand new Toyota !!!! I was offered a great interest rate and a payment I could afford.

Excellent customer service

Ian Leach was as good as they come as far as salesmanship, personality and professionalism. He was really helpful and continues to help with any questions or issues I have with my new 2016 Corolla S. I would highly recommend him to anyone, lots of knowledge.

Extremely Helpful

I have read several great reviews regarding Trent Purdue and I totally agree that he is a no pressure salesman that really listens. I wasn't in a hurry to purchase a car but since I had 220,000 miles on my 2007 Corolla I had been looking off and on for about a year. I decided to stop by Beck Toyota because of their great reputation and just wanted to see what they had in stock. I was looking at a variety of cars when Trent came up to me and at the time was looking at the Rav4. I love everything about the RAV4 except that it would be more money than I wanted to spend and I would be losing the great gas mileage that I was used to. I was so impressed with Trent because he did not encourage me to move up to a larger more expensive vehicle. He found out that I really loved the Corolla I've been driving, which was the 2nd Corolla I have had in a row. He told me that he never encourages people to purchase a vehicle larger than what they really need. I couldn't imagine a salesperson encouraging me not to be extravagant. He helped me find the perfect car for me. It was exactly the color I wanted, low mileage, and had the extras I really enjoy. Not to mention it was a certified used car with a 1..9% interest rate. I couldn't believe how fast and easy the process was and Trent was even caring enough after the sale to spend extra time explaining all the new features of the car to me and connected my phone to the Bluetooth system. You can tell he really cares and wants you to leave happy with the entire process and I was. Derek Kemmerlin also made the finance part of the sale easy as well.

no pressure sale

We were looking for a used vehicle for our 18 year old son. Trent made the whole experience very easy. There was no pressure to buy. Je listened to what we were looking for and we left 3 hrs later with the perfect car!

Stress Free

Salesman had the car we were interested in out front and ready for my wife and I to test drive when we got there. We were limited on time and let the salesman know this up front, ( I had to be at work in just a short period of time ). We took a short test drive that included a Q and A session, and when we got back we were ready to finalize the purchase. Let me stop here and note that our first contact was by email, and we found this very helpful for getting the ball rolling. We were able to let the salesman know what we wanted to pay for this vehicle, and so our first sit down was more like the final negotiations, and we came to an agreement very quickly. All in all I found this vehicle purchase to be stress free!

Great Experience!

This was the easiest and most pleasant car buying experience we've ever had. Jesse was knowledgeable and kept everything moving at a steady pace towards getting us in the car we wanted. Everyone was friendly and polite.

Great Job !

We traveled 2 hours to purchase a vehicle from Beck Toyota and we were not disappointed. Derik from sales was extremely friendly and made sure we felt comfortable and all our questions were answered. Both Derik and Steve stayed long after the time the dealership officially closed to make sure the paper work was all completed and I was able to drive home the car I purchased. I would definitely recommend them to my friends.

Quick and easy

Buying a car is worse than a root canal. The root canal stops hurting after awhile. Some car deals hurt for years. Derik does a great job of making it OK. Second car we have bought from him, my wife thinks she finally has a son. Business office people best I have dealt with.

Very freindly, not pushy

Purchased a vehicle for our son and Dave was great to work with. He followed up with us and addressed all of our questions. No pressure sales and the team at Beck made the process very smooth, no issues.

They Get It!

We traveled just over 2.5 hours to purchase a vehicle from Beck's Toyota Scion. Our journey began when I requested more information on a used vehicle via the internet. Steve White contacted me via email (per my request) with information on the vehicle. Steve and I continued to have contact via email, which I appreciated greatly. He responded to each of my questions in a timely manner. Made sure the vehicle was everything we wanted before we made the trip. Upon arrival Steve greeted us immediately. We looked the vehicle over, test drove it and decided to proceed with our purchase. Steve Rose took care of the financial side of things. Steve Rose worked with us, kept us within our budget without any pressure. Steve even shared some information that will help me help my clients. This by far was our best car buying experience. Steve White and Steve Rose made the process easy and fun! Well worth our time and drive.

The best car buying experience

From start to finish the staff is friendly and personable. Our sales representative wasn't pushy. He was very polite and willing to provide any information we needed. Our finance representative was very polite as well. They got us the best deal. It was an easy, stress free experience.

Great Experience

Trent was great. Very easy to work with (email/text/phone). We've never had any issues at Beck with sales being pushy. He was very fair and even stayed later to help with our schedule. The whole process was awesome and easy. Derek was easy to work with in financing and didn't push any of the "extra" services you can get. The whole process from beginning to end was great and our next vehicle purchase will, again, be with Beck.

THE BEST!

After countless visits to dealerships once I arrived here I was helped by Dave Langston. He was very easy going and wonderful to talk to. He took in account all my needs and wants and got me into a vehicle I love! Definitely THE BEST car shopping experience yet! I would recommend Dave to all my friends and family. In addition, Derek in fiance was amazing! I will be a returning customer when the time comes. Thanks Beck Toyota for a great car purchasing experience!

It was a Great Experience

We appreciated all of the help that Jesse was able to offer when deciding what we really needed in a vehicle. We didn't feel any pressure to buy but we knew we had found what we liked and wanted to purchase the vehicle.The staff was very friendly and helpful. Thank you for the good experience.

Great Customer Service/Professionalism and Prices

I cannot write enough positive comments regarding my interactions with Trent Purdue, Tom Higgins, Steve Rose and Lora yesterday at this dealership. Having very limited knowledge of automobiles plus being alone to car shop, I did as much pre-visit research as I could. I had narrowed my choice to a 2013 to 2015 Toyota RAV4, and hopefully, a Certified vehicle. After viewing their used car inventory, I phoned to see if the online inventory was up to date. That was my initial meeting with Trent, a very knowledgeable, respectful and patient young man. It all just continued to get better from there. All of their help is deeply appreciated, and I would not ever hesitate in recommending these four individuals and the dealership. I bought a Certified 2014 RAV4 Limited, and I made the right choice with their help! Jody

Amazing customer service, great selection, great prices

Stopped in Beck Toyota and looked at the USED car side, I was really just there playing around and kill time (we need another car but didn't think we could afford what we WANTED right now), We found an SUV that has so much more than we thought we wanted, we LOVE our new(to us) Honda Pilot, got it for a price that was well within our budget with a Sales guy that was fantastic! We worked with Trent Purdue and I HIGHLY recommend him! Treat was very kind and professional! The whole process only took us about 2 hours which is RECORD time in our experience! They offered a fantastic warranty( at a small additional cost of corse, it's a used car!) We could not be more happy and WILL be back in about a year to purchase Truck from them, we sincerely hope that Trent is still there when we go back!!!We also worked with the Finance guy Steve Rose, he was also awesome, very funny guy that made the signing much more entertaining, not the boring old flat sign here, here, here bye! He was great, we laughed and felt very at ease. He explained everything to us very clearly and answered all our questions!

Review for Beck Toyota, Indianapolis, IN

I was treated very well at Beck Toyota and was not pressured into making a decision. The Salesman that helped me, Jesse Spears, was very professional and very helpful. He answered all my questions and was very patient and did not hurry me. I would not hesitate to recommend Jesse and the dealership to my friends and family. I left there feeling I had gotten a very good deal and a high quality car. Karen Grigg

Nice and fast- thank you

We already knew the type of car we wanted so needed no real sell - but the paperwork was handled quickly and efficiently, not as much waiting around as we had at a different dealer with a precious purchase. Thank you.

Great experience!

We had not had a positive experience at another Toyota dealership last year when we bought a car. There was a lot of pressure and we ended up buying a used car we were not sure we wanted. With Dave Langston and Adam Griffo at Beck Toyota it was a totally different experience. They had the car we wanted, but we were not on the same page about price vs. trade-in. After some friendly discussion we understood their reasoning and got a small ajustment. We still wanted to think about it overnight and the deal was held until we were able to go home and think it over. That lack of pressure really allowed us to make the decision and be very happy with the experience. I would definitely use Beck Toyota again.

Nice to have a Camry again.

Steve White and George Fuller were as good as I remember them. Purchased a 2013 Camry. I liked the Pruis but being retired I don't drive a lot. The Camry suited me better. George and Steve met my expectations of service and patience. Since I chose a Certified vehicle the price reflected the additional warranty.

Reputable, Trustworthy, Friendly

I purchased a certified 2013 Camry SE from Beck Toyota on 4/12/16. Derik Wilkerson took his time to show me several other cars in my price range, and we discussed several options before selecting the Camry. He was very professional, considerate, friendly, and accommodating before, throughout, and after the sale. I would highly recommend Derik; he's the best!!

Very positive experience. No pressure but very pleasant.

Trent is very friendly and knowledgeable. He made me feel very comfortable and well taken care of during the whole process. I actually had just that day began my informal search for a car. But it turned out that I didn't want to walk away from the deal and so happy that I did not. I highly recommend that you ask for Trent Purdue. You won't be disappointed. And the financial representative was just as pleasant and helpful. Kudos!!?

Car-buying process was pleasant and efficient.

Our sales person Dave Langston was very professional and knowledgeable about the car by demonstrating the various options of the car very well. He had an upbeat personality, listened closely to our needs and requests, was flexible with our schedule, was patient, and was not at all high pressure. His demeanor made our car-buying experience a pleasant one. If I would need to buy another car, Dave Langston would be our go-to salesman at Beck Toyota. Derek in Finance was very efficient and had a pleasant personality.

Smooth sailing start to finish.

The whole sale process start to finish was quick, honest and fair. Jerry was very knowledgeable, never pushy and extremely helpful in answering all my questions. It was a very "welcoming" dealership which in my opinion, is important when making such a large purchase. You need to feel comfortable. This was my first Toyota purchase but I suspect won't be my last. That trend continued with Derek in Finance. He was also honest and friendly. I walked out feeling like I was treated fairly and drove away in my new Highlander happy.

"Good Experience"

Trent was very helpful in my car purchase. He explained the Rav4 options and controls to me very well. I didn't feel pressured or rushed .I first contacted him online and he responded right away.

Good experience

Derik was great as a salesman. He let me take my time to look without pressuring or rushing me. Only downside was how long everything took. Spending 5 hours at a dealership is not ideal but it was partly because they were so busy which indicates they are soing something right! My certified used vehicle was not detailed to my standards but Derik talked with them and they were able to more thoroughly clean it before I took it home.

Service Department won me over

I have been getting my service for 2 years at Beck. The service department is the reason I purchased my new car from Steve Langston.

Excellent

From start to finish the transaction was smooth and the people guided us with information.The salesman Trent Purdue is very knowledgeable, helpful and honest.

Knowledgeable, patient and easy to work with throughout.

Dave Langston was extremely friendly and patient as we went from model to model on the used cars, then to new cars, and back to used cars. Dave was able to assist others while never leaving us feeling that he forgot us, which was impressive. He enabled us to work with him independently to sign the documents when my wife and I could not both return together. Will be back to work with Dave in the future.

Highly recommend Trent!

We just bought our 3rd vehicle from Trent. He has been helpful and honest throughout each purchase. It's great to have someone we trust when making shopping for a car.

Beck's patience with a customer (me)making decision.

I was shopping for a lease vehicle that was affordable and looked at many different cars. The Toyota Scion had many options that I was interested in at a reasonable lease price. I would visit other dealers and always come back to Beck. I never felt pressured like I did at other dealers, but was always welcomed. Salesman George was always available and ready to answer all questions. This process took a month.Thank You I love my new Scion and I have only had it one day

Jesse Spears is my "go to guy". Always a nice selection

Jesse is a trusted person you want to buy a car from.This is our forth car we have purchased from Beck and Jesse.Never pressured or intimidated as with many sales persons.

Excellent experience!!

Dave was very friendly and helped us get exactly the car we were looking for at a great price. Highly recommend him to anyone shopping for a car. We will definitely be back.

Highly Recommend Trent!

I had been looking into purchasing a Toyota Tundra 1794 but couldn't find one on a lot to actually take a look at. I already had the financing in place and then found that there was one available at Beck Toyota. When I called, I didn't tell them I was already financed because I didn't want to be 'pressured' into anything. I spoke with a salesman named Trent on the phone and he said there was one right off the truck and he'd get it out for me to look at, so I made my 30 minute drive down to the dealership. As soon as I got there, I was greeted by Trent and he was awesome! He was very knowledgable and as I looked all through the truck he was very patient as I asked questions. I left the lot and thanked him for taking the time to allow me to go through the truck. After thinking more for a few days, I called back and spoke with Trent. I went back to the dealership and Trent handled everything for me. I also wanted to get an add-on dual exhaust system and TRD sway bar. Trent ordered the parts and got them installed in a very timely manner. I also wanted the windows tinted and a tonneau cover. Trent also assisted me in getting those taken care of before picking the truck up. I will DEFINITELY be coming back to this dealership and hope to work with Trent again. Although, I have a feeling he's going to continue to move up the ladder due to his attitude. In addition to working with Trent, when I went to the financing department I worked with Derek. I came prepared with questions and he did a great job with his explanations. Again, he was another associate for Beck with an awesome attitude.Overall, I would say my experience at Beck Toyota was outstanding and I will definitely refer others here. There are other dealerships closer to my side of town, however this was worth the drive!

Purchase of car

considered buying a used car. Dave Langston helped us. He was extremely knowledgeable and friendly without being pushy. We met with him a couple of times and he answered all of our questions. Unfortunately, the deal didn't work out but we would not hesitate to go to Mr. Langston in the future. Definitely an asset to Beck Toyota.

No haggeling. Fair negotiation.

This is the 6th vehicle we have gotten from Beck. The quality of the Used inventory is always good and there isn't a lot of haggling.

Wonderful Experience

Dave Langston was awesome! Sold me a 2014 Prius! The transactions was smooth and Dave was patient and genuine throughout the entire sale. In addition, Dave instructed me on the technology of the car and its controls, and even helped me set up my blue tooth device. I recommend Dave for any and all sales at Beck Toyota!

Great Experience!

I did my homework and I went in prepared. David was able to make me a deal that I was happy with. I stepped on the lot and 3 hours later I was driving away in my new car. David kept checking in with us to make sure we knew we weren't forgotten about. I will definitely recommend him to friends.

Overall Great Experience...Again!

Thank you to Tim Steen for the smooth process. Made it quick and easy for our 3rd Lease with this dealership.Steve Rose did a great job closing the deal out.Both are very professional and we would return again.Bishops

WELL DONE !

Told him what I needed and wanted in car, he heard my words.we filled out so some papers talked little this a little that, he walked across to the other building,he came back smiling I left smiling .

Smoothest fastest purchase

We had time constraints and needed very quick service --- Derik and Derek made it work very smoothly and easily. We are very happy with our purchase and the experience.

New Toyota Tacoma Off Road

This was my first vehicle I have ever purchased and my experience couldn't be better. Ian Leach was a pleasure to work with. There were No hassles, no pressures, and he went the extra mile dealing with someone who was new at buying a new truck. Great experience at Beck Toyota and I would recommend Ian to anyone and I will defiantly purchase again from him. Thanks for everything and answering every question I had. Great Salesman!!!

Pleasant buying experience !

Dave was very courteous from the first meeting to the wonderful purchase at the end. He took the time to understand the car my daughter desired and was very helpful in making it happen. We will recommend him and Beck to all of our family and friends. Thanks, Dave!

Great buying experience

If you hate dealing with salesman, you will find Mike a totally different experience.We bought two Toyotas from Mike 7 years ago. He is such a gentleman and so easy to deal with that we just sought him out to replace one of them. No hard sell, easy to deal with, fully knowledgeable.....a real professional.

Professionalism

My salesman was Dave Langston who was very knowledgeable, personable and easy to work with. He took time to answer my questions in detail and did not push for any decisions on me until I was ready to buy. I will definitely recommend him and Beck Toyota personnel to everyone interested in securing a new or used vehicle.

Great experience

The sales person answered every question, even those that took some research. The dealer took care of cancelling my extended warranty and maintenance contract and getting me refund that I could apply to my new vehicle.

Exceptional sales assistance.